LL-S201A Operation Manual

LL-S201A
Operation Manual
(Firmware version 1.700)
Target model
(December 2013)
Touch display LL-S201A
Index
Important information ............................................................................................................... 2
Trademarks .............................................................................................................................. 2
Checking the update target product ............................................................................................ 3
System Requirements for updating.............................................................................................. 4
Connecting Equipment ............................................................................................................... 4
Connecting the display to a power source .................................................................................... 5
Extract the compressed file ........................................................................................................ 6
1.Introduction ....................................................................................................................... 7
2.Step 1 (Cable confirmation) .................................................................................................. 7
3.Step 2 (Detection of LL-S201A) ............................................................................................. 8
4.Step 3 ( Update Confirmation) .............................................................................................. 9
5.Step 4 (Starting update) .................................................................................................... 10
6.Finish (Update result) ........................................................................................................ 11
Step 2 Error messages ............................................................................................................. 12
Step 4 Error messages ............................................................................................................. 12
1
Introduction
This software enables you to update the LL-S201A touch display firmware.
•You can update the firmware to the latest version (1.700).
•This firmware update is for LL-S201A that has not been previously updated.
For the products covered
by this update please refer to the items in the "Checking the update target product" section of this
manual.
•With this firmware (1.700), the following items in the LL-S201A have been improved.
-In long term use the LL-S201A volume setting may return to default when the power of the AC
adapter is removed.
With this update the LL-S201A will not return to default when AC power is
removed.
-Touching the display with damp fingers the LL-S201A may not respond.
We have improved the
touch operation of the display with this update.
Important information
•This software does not support the Mac Operating System so please contact your product dealer for
upgrading.
•If an unexpected power failure occurs or a cable is unplugged during writing the internal LL-S201A
memory critical damage could occur.
•SHARP CORPORATION bears no responsibility for errors during use by the customer or a third party, or
any failures or damage cause by this software during use, except where indemnity liability is recognized
under law.
•Modifying or copying in whole or part any of this software or its manual without permission from SHARP
CORPORATION is not permitted.
•This manual and software may be subject to change without notice.
Trademarks
•Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation.
•Apple, Mac and Mac OS are registered trademarks of Apple Inc.
•All other brand and product names are trademarks or registered trademarks of their respective holders.
2
Setting up
Checking the update target product
Hold the flap by the depression on the back of the display and pull the flap up.
Check the serial number of the seal affixed to the body of under the flap.
The update applies to the following serial number (x is any number).
3
2CxxxxxY
3Cxxxxx1
3Cxxxxx2
3Cxxxxx3
3Cxxxxx4
3Cxxxxx5
3Cxxxxx6
3Cxxxxx7
3Cxxxxx8
3Cxxxxx9
System Requirements for updating
Update of LL-S201A firmware is possible by using a personal computer with the following conditions.
If your personal computer does not meet these requirements, please contact your product dealer.
Item
Computer
Description
OS
Microsoft Windows XP SP3 / Vista SP2 / 7 / 8 / 8.1
Note - XP requires the following;
-
Microsoft.NET Framework 2.0 or later version
Hard drive
5MB or more free space
USB port
USB port(Ver. 1.1 or later)
Graphic card
Display Port or HDMI output
Screen resolution
The screen resolution should be set 1920 × 1080.
* If it is different resolution, please set it to 1920 x 1080.
If you are using a laptop, please connect the AC adapter.
Connecting Equipment
Connect the display and a Computer using the following instruction.
■Video Cable Connection
HDMI or Display Port must be connected from the LL-S201A to the computer performing update.
・HDMI input terminal
Check the orientation of the connector and insert it into the HDMI terminal.
・Display Port input terminal
Check the orientation of the connector and insert it into the Display port terminal.
4
■USB Cable Connection
When updating, a USB cable must be connected between LL-S201A and the computer performing the
update. Please make sure to use the supplied USB cable.
Check the orientation of the connector and insert it into the USB terminal.
Connecting the display to a power source
1.Connect the display to the power outlet using the supplied AC adapter and power cord.
2.Push the AC adapter core into the core restrainer.
Note- make sure power connection is securely connected because if power is lost during update, it may
cause fatal error.
5
Extract the compressed file
Expand on the desktop of the computer the compressed file that you downloaded from the Web page.
Run the Lls201aUpdateTool under the folder where it extracted. Please perform the instructions that
appear on the computer screen.
double click or double tap
6
Run the update program
1.Introduction
"Introduction" screen is displayed when program starts. A brief description of this software is displayed.
In case of touch panel user, please substitute a panel "touch" operation, for a mouse "click".
2.Step 1 (Cable confirmation)
This screen shows a diagram to confirm the connection of LL-S201A and the computer. Check each
connecting cable, make sure it is securely connected and can’t be accidently disconnected during update.
7
3.Step 2 (Detection of LL-S201A)
This step automatically detects the LL-S201A connected to computer. Results are displayed on screen.
■Successful detection
If detection results are successful the "Next" button is enabled. Select "Next" and Proceed to Step 3.
■Detection failed or error occurred
・Detection failed
“Can’t find the display” - check the video and USB cable connection.
・Error occurred
If an error is detected a message is displayed. Refer to "Error message" section for details.
Current software version
Enabled when display is found
8
4.Step 3 ( Update Confirmation)
Before update, please read the displayed notes. Once notes are read, confirm by clicking the checkbox.
"Start" button is disabled until the check box is selected. Now select “Start” and the update process will
begin.
1:Select the check box if all of notes are confirmed.
2:After selecting the check box, click on “Start”.
9
5.Step 4 (Starting update)
The progress bar is displayed during the update. If the firmware update is not needed, the program will
display the “Finish” screen.
Do not touch the screen, keyboard or mouse while the update is in progress.
NOTE: About half way through the update the screen of LL-S210A will turn black for
approximately 90 seconds, this is normal during updating. As a precaution, the "Close" button is
disabled until the update is completed. When the update is finished the "Next" button is displayed.
Screen showing update progress
Notification warning before screen turns black during update
Update is completed
Please select “Next” after the update is complete.
10
6.Finish (Update result)
Update result are displayed. To exit the program select “Done”, after confirming the LL-S201A is updated
to the latest version.
Successful update
No need to update (correct version already installed)
11
Error message
Step 2 Error messages
Error
Multiple LL-S201A
Screen resolution
Message
Solution
More than one LL-S201A is connected. Connect only one
Confirm only one LL-S201A is connected during
LL-S201A for updating.
update.
The screen resolution should be set to 1920x1080.
Change screen resolution to 1920x1080.
Make sure desktop item size is set to 100%.
USB connection
USB cable is not connected.
Check the USB cable connection.
Video connection
Can't update! There is a problem with input setting or
Check the format of the output signal and
video signal.
connection of LL-S201A. Please try again from
the beginning.
Step 4 Error messages
If an error occurs while an update is in progress, the message "Error occurred" appears on the screen,
and a message is displayed with a solution.
Error
Message
USB
USB communication error has occurred. Please turn the power of LL-S201A and try again from the
communication
beginning.
Data error
Failed to recognize the firmware data. Please try again from the beginning.
Version error
There was an error in the version check. Please try again from the beginning.
Battery Low
Battery voltage is too low. Connect the AC adaptor, allow battery to charge and try again from the
beginning.
Fatal error
A fatal error has occurred.
When the power of LL-s201A is turn on and the panel does not start, please contact Sharp’s service center.
If LL-S201A starts, please try the update from the beginning.
Other error
An unexpected error has occurred. Please exit the program and try again.
12
(2013.12)
13
V1.0 EN13M(2)