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All Rights Reserved
Copyright © 2005
The use, disclosure, modification, transfer, or transmittal of this work for any
purpose, in any form, or by any means, without the written permission of the
copyright holder, is strictly forbidden.
VoiceDirector Device Configuration Guide
Quintum Tenor DX
Disclaimer
The content of this manual is subject to change without notice and should not be
construed as a commitment by the manufacturer, distributor, or service
provider. This manual is furnished for informational use only and the
manufacturer, distributor, or service provider assumes no responsibility for any
errors or inaccuracies that may appear herein.
Any services provided through this equipment are not intended to replace or be
a substitute for primary line voice services or Plain Old Telephone Service
("POTS") and are not meant to provide guaranteed Automatic Number
Identification or Automatic Location Information capabilities associated with 911
or E911 services or to permit access to 411 directory assistance services. The
manufacturer, distributor, or service provider will not be liable for any damages,
expenses, liabilities, risks, or harms arising out of or related to the services
provided through this equipment.
04.25.2006
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VoiceDirector Device Configuration Guide
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Table of Contents
1. BCM WLAN600 WiFi Phone.................................................... 1
STEP 1 – SETUP ACCOUNT......................... Error! Bookmark not defined.
STEP 2 - LOGGING INTO THE WEB CONFIGURATION INTERFACEError!
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STEP 3 – CONFIGURING THE SIP PROXY SETTINGSError! Bookmark not
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STEP 4 – RESTARTING THE PHONE ........... Error! Bookmark not defined.
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VoiceDirector Device Configuration Guide
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1. Quintum Tenor DX
This guide contains VoiceDirector configuration instructions for the Quintum
Tenor DX device.
Connect your PC to the same network as the Quintum Tenor DX.
Configuration of the Quintum Tenor DX is accomplished via the Quintum Tenor
Configuration Manager software. If you have not previously installed the
Configuration Manager, download and install the latest version at
www.quintum.com.
1. Launch the Configuration Manager by clicking the Start button. Then
click Programs-->Quintum-->Tenor Configuration Manager->Tenor Configuration Manager.
The Tenor Configuration Manager window opens.
Configuration Manager Software
Tenor Configuration Manager Window
2. Click the Close button.
3. Click Help-->About. Verify that the Client Version is 103.07.02 or
higher. If it is not, download and install the latest version of the
Configuration Manager at www.quintum.com.
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Client Version Number
4. On the menu bar at the top of the window click File-->Connect.
The Address Book window opens.
Address Book Window
5. Click the Discover button.
The Configuration Manager will search the local network for active
gateways and display the results in the Discovery window.
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Discovery Window
6. Click on the Tenor you wish to configure, and then click the Connect
button.
The Login and Password window opens.
NOTE:
If more than one gateway is shown in the Discovery window and you are
unsure which you want to configure, match the Serial Number displayed
in the Discovery window to the Serial Number located on the bottom of
the Gateway.
Login and Password Window
7. In the Login field, enter the default login: admin.
8. In the Password field, enter the default password: admin.
9. Click the OK button.
You are now logged in.
10. Click the View menu at the top of the screen, and then click Tenor
Version.
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A text file that shows the version of firmware running on the Tenor will
open. The System Software must be P103-08-00 or higher. If it is not,
please download the latest firmware from http://www.quintum.com and
upgrade your device
Tenor Version Text File
11. On the left frame of the Configuration Manager, click the plus (+) sign
next to System Wide Configuration to expand the category.
The subcategories display beneath System Wide Configuration.
12. Click Dial Plan.
Configuration Manager Window – System Wide Configuration
13. Click the Dial Plan Country drop-down menu, and select None.
14. In the Minimum Dial Digit Length box, enter the minimum amount of
digits you will be dialing.
15. In the Maximum Dial Digit Length box, enter the maximum amount of
digits you will be dialing.
16. Delete the values in the International Prefix field.
NOTE:
Most dialing schemes will support a Minimum Dial Digit Length of 3
and a Maximum Dial Digit Length of 20.
17. Click the Confirm/OK button at the bottom of the screen.
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18. On the left frame of the Configuration Manager, click the plus (+) sign
next to VoIP Configuration to expand the category.
The subcategories display beneath VoIP Configuration.
Configuration Manager Window – VoIP Configuration
19. Click the plus (+) sign next to SIP Signaling Group-1 to expand the
category.
The subcategories display beneath SIP Signaling Group-1.
20. In the Primary SIP Server field, enter the Voice Director server’s IP
address.
21. Click the Confirm/OK button at the bottom of the screen.
22. Click on the User Agent tab at the top of the screen.
The User Agent tab displays.
Configuration Manager Window – User Agent Tab
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23. Click the Add button.
The Add User Agent window opens.
Add User Agent Window
24. In the Primary User field, enter your Voice Director SIP Username.
25. In the Primary Password field, enter your Voice Director SIP Password.
26. In the Contacts(1) field, enter your Voice Director SIP Username.
27. Click the OK button.
The main Configuration Manager screen returns.
28. Click the Confirm/OK button at the bottom of the main Configuration
Manager screen.
29. On the left frame of the Configuration Manager, click Gateway.
Configuration Manager Window – Gateway
30. In the Outgoing IP Routing field, click the SIP only radio button.
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31. Click the Confirm/OK button at the bottom of the screen.
32. On the left frame of the Configuration Manager, click the plus (+) sign
next to Voice Codecs to expand the category.
The subcategories display beneath Voice Codecs.
33. Click Voice Codec-1.
Configuration Manager Window – Voice Codec-1
34. Click the Voice Codec drop-down list, and select G711 Mu-law-64
Kbps.
35. Click the Confirm/OK button at the bottom of the screen.
36. On the left frame of the Configuration Manager, click the plus (+) sign
next to Circuit Configuration to expand the category.
The subcategories display beneath Circuit Configuration.
37. Click the Signaling Configuration subcategory, and then ISDN
Signaling Group-1.
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Configuration Manager Window – ISDN Signaling Group-1
38. Click the Protocol drop down menu, and select the protocol your
configuration will be using. Depending on the device, PRI and BRI
protocols are supported. For a list of supported protocols, refer to the
table on the following page.
It is important to find out the exact configuration of the lines beforehand. The
following protocols are supported:
SUPPORTED PROTOCOLS
Protocol
Description
PRI 5ESS
5ESS is the class 5 ISDN central office circuit switching
system developed by AT&T.
PRI 4ESS
4ESS is the class 4 US AT&T proprietary version of
ISDN.
PRI DMS
DMS is a digital circuit-switching standard developed
by Nortel Networks.
PRI NI2
This is the CCITT National ISDN 2 PRI standard.
PRI INSNET
1500
This is the standard digital switching developed by NTT
in Japan.
PRI ETSI
This is the standard developed by the European
Telecommunications Standards Institute.
PRI QSIG
The QSIG protocol provides signaling for Private
Integrated services Network Exchange (PINX) devices.
It is based on the ISDN Q.931 standard.
DASS2
Digital Access Signaling System 2 (DASS2) is a
protocol defined by British Telecom for digital links to
the PSTN based on ISDN.
BRI NET3
This supports NET3 (TBR3) ISDN, and covers EuroISDN, and is ETSI-compliant.
BRI CCITT
QSIG
This supports switches with QSIG signaling per the
Q.931/Q.921 ISDN spec.
BRI S031
This supports Australian S031 ISDN switches.
BRI 1TR6
This supports German 1TR6 ISDN switches.
BRI NTT
This supports Japanese NTT ISDN switches.
BRI VNX
This supports French VNx ISDN switches.
39. Click the Orientation drop-down menu, and select the ISDN signaling
orientation your configuration will be using. Options are User (TE) and
Network (NT):
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o
When this signaling group is connected to a PSTN/Trunk-Side
Connection (the PSTN would be the network), then the Orientation is
set to User.
o
If this signaling group is connected to a PDX/Line-Side Connection,
(which is typically User) then the Orientation is Network.
40. Click the Confirm/OK button at the bottom of the screen.
NOTE:
If the link light above the connected port of the Tenor DX is orange, try
changing the value in the Orientation field.
41. On the left frame of the Configuration Manager, click the plus (+) sign
next to Trunk Routing Configuration to expand the category.
The subcategories display beneath Trunk Routing Configuration.
42. Click the Hopoff Number Directories subcategory, and then Hopoff
Number Directory-1.
Configuration Manager Window – Hopoff Number Directory-1
43. Click the Add button.
The Add Hopoff Number window displays.
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Add Hopoff Number Window
44. In the Number Pattern field, enter the Voice Director extension.
45. In the Replacement field, enter the PDX extension to which inbound
calls on the Voice Director extension should be routed. Alternatively, if
you want to route inbound calls to another Voice Director extension,
enter the extension in the Replacement field.
For example: If the Tenor DX should route inbound calls on Voice
Director extension 4000 to PDX extension 123 (the extension on the PDX
to which the Tenor DX is connected), enter 4000 in the Number
Pattern field and 123 in the Replacement field.
46. Click the OK button.
47. On the main Configuration Manager screen, click the Confirm/OK
button.
48. On the left frame of the Configuration Manager, click on the plus (+) sign
next to Trunk Circuit Routing Groups to expand the category.
The subcategories display beneath Trunk Circuit Routing Groups.
49. Click Trunk Circuit Routing Group-1.
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Configuration Manager Window – Trunk Circuit Routing Group-1
50. Click the Overlap Dial checkbox to enable overlap dial.
51. Click the Provide Progress Tone checkbox to enable the feature.
52. Click the Confirm/OK button at the bottom of the screen.
53. Click the IVR tab at the top of the screen.
The IVR tab displays.
Configuration Manager Window – IVR Tab
54. To enable a second dial tone (provided by the Tenor when the phone
number connected to the T1/E1 line is dialed), click the Type drop-down
menu, and select Provide 2nd Dial Tone.
55. Click the Call Services tab at the top of the screen.
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Configuration Manager Window – Call Services Tab
56. Click the Hold, Unattended Transfer, Attended Transfer, and Call
Waiting checkboxes to place checkmarks in them.
57. Click the Confirm/OK button at the bottom of the screen.
58. On the left frame of the Configuration Manager, click the plus (+) sign
next to Line Routing Configuration to expand the category.
The subcategories display beneath Line Routing Configuration.
59. Click the Line Circuit Routing Groups subcategory, and then Line
Circuit Routing Group-1.
Configuration Manager Window – Line Circuit Routing Group-1
60. Click the Overlap Dial checkbox to enable overlap dial.
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61. If the Provide Progress Tone checkbox is not checked, click the
checkbox to enable the feature.
62. Click the Confirm/OK button at the bottom of the screen.
63. Click on the Call Services tab at the top of the screen.
Configuration Manager Window – Call Services Tab
64. Check the Hold, Unattended Transfer, Attended Transfer, and Call
Waiting checkboxes.
65. Click the Confirm/OK button at the bottom of the screen.
66. On the left frame of the Configuration Manager, click DS1
Configuration.
Configuration Manager Window – T1/E1 Configuration
67. Click the Online checkboxes in the DS1 Lines 1 & 2 and DS1 Lines 3 &
4 boxes.
68. Click the Confirm/OK button at the bottom of the screen.
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69. On the left frame of the Configuration Manager, click Digital Interface1.
Configuration Manager Window – Digital Interface-1
70. Click the Edit button.
The Edit Channel Group window displays.
Edit Channel Group Window
71. Click the Associate Routing Group drop-down menu, and select Trunk
Circuit Routing Group –1.
72. Click the OK button at the bottom of the screen.
The Edit Channel Group window closes and the Digital Interface –1
window displays.
73. Click the Confirm/OK button at the bottom of the screen.
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74. Repeat the process for any additional Digital Interface lines listed in the
DS1 section on the left frame of the Configuration Manager.
75. Click the Submit Changes button on the menu bar (the button with the
blue background and red star, displayed below) to save the changes.
Configuration Manager Window – Submit Button
IMPORTANT:
The Submit Changes button must be pressed every time configuration
changes are made to the Tenor; otherwise, the changes will not take
effect.
Congratulations! You are now ready to start enjoying Voice Director’s superior
quality on your Quintum Tenor DX.
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