POCT Program
Massachusetts General Hospital - Pathology Service
55 Fruit Street, Boston, MA 02114
Title: Precision Xceed Glucose Procedure
Cross References: Precision Xceed Glucose Training and Competency Record
MGH POCT QC Storage Ordering and Documentation Guide
Glucose job aid
Contents
Purpose .............................................................................................................................................................................2
Scope ................................................................................................................................................................................2
Policy and Principle Statement..........................................................................................................................................2
Test Principle.....................................................................................................................................................................2
Regulatory Requirements..................................................................................................................................................2
Limitations/Interferences ...................................................................................................................................................3
Action Ranges ...................................................................................................................................................................3
Reference Range ..............................................................................................................................................................3
Comment Codes (Use optional)........................................................................................................................................4
Test Kits/Supplies/Equipment ...........................................................................................................................................4
Maintenance......................................................................................................................................................................4
Specimen Collection..........................................................................................................................................................5
Test Procedure..................................................................................................................................................................8
Documentation ................................................................................................................................................................11
Quality Control.................................................................................................................................................................11
Data Review ....................................................................................................................................................................14
Data Upload ....................................................................................................................................................................14
Troubleshooting...............................................................................................................................................................15
Meter Replacement Procedure .......................................................................................................................................19
Competency Assessment ...............................................................................................................................................19
Product Information/Reference Material .........................................................................................................................20
Cross - References .........................................................................................................................................................20
Written By: Gene Pagnani, 5/03
Revised By: Nancy Toscano, MT(ASCP)
Date: 9/10/2010
Last Approved by: Kim Gregory, MT(ASCP), NCA, CLS Date: 9/12/11
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
1
Purpose
This document outlines policies and procedures that deal with the test being described. In an effort to be concise
some information may be excluded from the manufacturer’s manual. It is recommended that operators familiarize
themselves with the manufacturer’s product information that accompanies each package and their manual.
Scope
Level of Personnel: All MD’s, RNs, NPs, PCAs, and
MAs, who have successfully completed initial training and
maintained annual competency.
Testing Site: All sites approved and on file with the
Pathology Service POCT Division.
Policy and Principle Statement

To obtain a quantitative measure of blood glucose measurement that is used definitively for the purpose of care.
Test Principle
The Precision Xceed Pro System allows rapid measurement of blood glucose (D-glucose) by using an electrochemical
detection technique. This biosensor system employs a disposable dry reagent strip technology, based on the glucose
dehydrogenase method for glucose determination. Each test strip features an electrode containing the enzyme
glucose dehydrogenase (GDH-NAD). When a blood drop is applied to the target area of the test strip, the glucose
dehydrogenase catalyzes the oxidation of glucose in the drop to produce gluconic acid. During the reaction, electrons
are transferred by a co-enzyme and an electrochemical mediator to the electrode surface. This will generate a current
that is measured by the system. The size of the current generated is proportional to the amount of glucose present in
the blood drop, thus giving an accurate reading of the blood glucose concentration.
Regulatory Requirements
1. Each testing site must have a documented quality control program, which is developed in collaboration with or
has been approved by the MGH Pathology Service.
2. All test results must be maintained in patient records with all required information for four years
Required information:
1. Patient’s name
2. MRN number
3. Patient’s gender
4. Patient’s age or date of birth
5. Date & time test collected, performed and reported
6. Ordering Physician
7. Responsible physician (if not 6)
8. Reference or Target Range
9. Test Performed
10. Test units
11. Lab name
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
2
3. Additional information that must be retained for four years:
1. Testing personnel records
2. Quality control results
3. Product information (i.e. serial number, lot numbers, expiration dates, etc.), information on quality control
and any remedial action
4. QC charts, maintenance sheets, reference and critical ranges
4. Other
1. Universal precautions must be observed when handling any patient specimen.
2. A physician’s order or standing order is required prior to performing test.
3. The Hospital Hand Hygiene policy must be adhered to at all times.
Limitations/Interferences
1. The Precision XceedPro Test Strips are designed for use with fresh whole blood samples. DO NOT use serum
or plasma samples.
2. The Hematocrit range is 20 – 70%.
3. Reportable range: 20 – 500 mg/dL, sample size 0.6 ul, test time 20 seconds
4. Test results may be affected by various levels of severe hydration, severely hypotensive, in shock, or in a
hyperglycemic-hyperosmolar state (with or without ketosis). Similar observations have been reported in the
literature for other blood glucose monitoring systems.
Precautions
 If the test fails to start, sufficient blood sample may not have been applied to the test strip.
Discard the current test strip and repeat with new strip.
 Do not use during intravenous infusion of high-dose ascorbic acid or during xylose absorption testing.
 Do not use test strips after their expiration date.
 Do not use test strips that are wet, bent, scratched, or damaged in any way.
 Do not re-use test strips.
Action Ranges
Patient Specimens
Based on the performance characteristics of the instruments, it is recommended that values less than 50 mg/dL or
greater than 400 mg/dL be verified by sending specimen to the laboratory and notifying the physician. Additionally, in
the neonatal population, refer to preprinted order sheets for ranges and protocols, and for diabetic patients, refer to
individualized sliding scale insulin orders.
Reference Range
The normal range reported for plasma glucose collected in a gray top tube in a fasting patient is reported to be 70-100
mg/dl. Plasma glucose values are compared to the reference range in the context of criteria of the American Diabetes
Association for the diagnosis of diabetes mellitus. However, we do not report a non-fasting glucose level, as this varies
widely depending on a variety of factors. Additionally, the sample collected for blood capillary glucose is a capillary
specimen, which differs from the corresponding values of a plasma sample. Therefore, the BCG test does not
correlate exactly with the plasma glucose level collected in a gray top tube. Furthermore, the CBCG test is designed
for monitoring known diabetic patients in the hospital setting and is not indicated for the diagnosis of diabetes mellitus
or related conditions. The BCG value should be evaluated in the context of the individual patient, their prior BCG
glucose values, underlying medical conditions, pharmacological interventions, and a variety of other patient-specific
criteria.
As a general guideline, the reference range values are:
Adult fasting, 70 - 140 mg / dL
Non-fasting, 70 - 200 mg / dL
Please refer to pediatric and neonatal protocols for reference ranges.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
3
Comment Codes (Use optional)
0
1
2
3
4
5
6
7
8
9
11
15
COMMENT CODES
No Action Required
Repeat Test
New Test Strip Box
New Control Bottle
Procedure Error
New Test Strip Lot
New Control Lot
Changed Monitor
Changed Batteries
Repeat Test, Notify Clinician,
and Send Sample to Lab
See Patient Record
Training
Test Kits/Supplies/Equipment
Product
Manufacturer #
Distributed by
Storage
Owens/Minor
MGH
PeopleSoft #
330220
Glucose Precision Xceed
Pro strips – 100/box
Abbott #70932-01
Precision Glucose Control
Solution – High/Low, one
bottle of each/box
MediSense #98411-01
Owens/Minor
39961
39 - 86°C
Glucose and Ketone
Calibration verification
Controls (5 levels)
Abbott
N/A
Special request
36 - 86°C
#70906-01
39 - 86°C
POCT program use only
Maintenance
The Precision Xceed Pro™ Monitor requires little routine maintenance. During testing, the sample remains outside the
monitor, which significantly reduces the possibility of contamination.
Disinfecting the Exterior Surface
Disinfecting the exterior surface of the Precision Xceed Pro Monitor is required after each use. The monitor needs only
to be wiped down after use with hospital-approved disinfectant. It is suggested that the monitor be turned off while it is
being cleaned. DO NOT immerse, flood with any liquid, or autoclave the monitor. Disinfecting after use need not be
documented since this is part of the operating procedure.
Replacing the Batteries (used for replacing alkaline batteries)
Use the following procedure to install new batteries in the Precision Xceed Pro monitor. The Monitor requires two (2)
AA alkaline batteries
1.
2.
3.
4.
5.
Turn the Xceed Pro Monitor off by pressing the On/Off button on the keypad.
Turn the monitor over to view the battery compartment.
Press the tab on the battery compartment cover and lift the cover up.
Remove and discard the used batteries.
Insert the new batteries, using the + and – symbols in the battery compartment to position the new
batteries with the correct polarity.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
4
Permanent Port Protector
The blue port protector is designed to minimize the possibility of liquid entering the monitor through the strip port.
Should blood or control solution come in contact with the port protector, call the POCT Coordinators (x61462, x35392,
or x48763) to replace the monitor.
Specimen Collection
Critical Elements
Please follow the recommended guidelines so the most accurate results will be obtained.

Use the test strips before their expiration date.

Do not use test strips that are wet, bent, scratched or damaged. Use the test strip immediately
after opening its foil packet.

Do not scan a packet’s barcode and use a test strip from another packet. This may cause
incorrect assay results to be generated.

Continue applying blood to the white target area of the test strip until the test begins.
Important: If the test fails to start, sufficient blood sample may not have been applied to
the test strip. Discard the current test strip and repeat with new strip.

After the blood is applied to the test strip and the test starts, do not touch the test strip.

Use each test strip only once.

Specimen collection from an arterial line or use of liquid anticoagulants may result in false low
readings because of dilution by line fluid or anticoagulants if care is not taken.


Follow hand hygiene protocol and wear gloves for all testing.
Adhere to hospital policy for proper patient identification utilizing two identifiers. Scan the
wristband linear barcode to capture the 9-10 digit CSN
Collecting Capillary Blood Samples
With meter ready, obtain a sample:
Item
1. Follow hand hygiene protocol and put on
gloves.
Comment(s)
2. Ask the patient to wash hands with warm soap
and water, rinse and dry well. If the patient is
unable, cleanse the puncture site with an
alcohol swab and allow to dry thoroughly.
3. Hold the patient’s arm downward for at least 15
seconds to allow blood to flow to the fingertip.
4. Prick the side of the fingertip with an automatic
device or lancet.
Pricking the side of the fingertip is
generally less painful than the center of
the fingertip.
5. Squeeze the finger gently to get a single, large,
hanging drop of blood.
Avoid squeezing the puncture excessively.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
5
6. Touch the blood drop to white target area at tip
of test strip while the “Apply Sample” prompt
appears in the display window.
Hold finger in place until test begins.
Never add additional sample. Discard
and use a new one if needed.
7.
strip
If necessary, the blood can be collected in a
heparin-coated capillary tube and then applied
to the test strip within 30 minutes of collection.
Collecting Arterial Blood Samples
With meter ready, obtain a sample:

Item
Clear the arterial line before drawing a blood
sample. Withdraw blood sample into a syringe
that contains sodium or lithium heparin.

Caution: You could obtain a false low glucose
result if:
1. sufficient flush is not withdrawn from the
arterial line (actual volume required to be
removed is dependent upon length of
line), or
2. if liquid heparin is used to anticoagulate
the sample and the ratio of blood to
heparin is not controlled or not taken into
consideration.

Use the sample within 30 minutes of collection.

Mix the syringe several times immediately
before applying the sample to the target area
on the test strip.

Allow a drop of blood to form at the tip of the
syringe
Comment(s)
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
6

Touch the blood drop to white target area at tip
of test strip while the “Apply Sample” prompt
appears in the display window.
Hold syringe in place until test begins.
The syringe can briefly touch the test strip
without affecting the test result.
Never add additional sample. Discard strip and
use a new one if needed.

Do not force blood into the strip from the
syringe. This may cause blood to enter the port
protector and damage the meter.
Collecting Venous Blood Samples
With meter ready, obtain a sample:

Item
Collect the venous blood sample in a collection
tube containing sodium or lithium heparin,
ensuring that the test tube is completely filled.

Do not use collection tubes that contain fluoride
or oxalate.

If the blood is collected from an intravenous line,
clear the line before drawing the sample into a
syringe that contains sodium or lithium heparin.
Allow the sample to reach room temperature
before performing a test on the sample; use the
sample within 30 minutes of collecting it.

Invert the tube with the sample several times
immediately before taking a sample.

Use a disposable transfer pipette to obtain a
sample from the center of the collection tube.

Touch the blood drop to white target area at tip
of test strip while the “Apply Sample” prompt
appears in the display window.
Comment(s)
Hold pipette in place until test begins.
The pipette can briefly touch the test strip
without affecting the test result.
Never add additional sample. Discard strip and
use a new one if needed.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
7
Test Procedure
Use the following procedure to perform patient tests.
Note: The word “Strip” on the display always refers to the test strip. If the monitor displays a message not
indicated in these procedures, please refer to section 10, Troubleshooting, of the Abbott Precision Xceed Pro
manual.
What You See on the
Display
What You Do
Comments
1.
Press on/off to turn on monitor
The Abbott logo screen will appear
for a few seconds followed by the
product name, software version
screen and then the Test Mode
menu
2.
Press 1 to select Patient Test
After the operator selects the type of
test, the display will prompt for an
Operator ID to be entered
3.
Press Scan to scan the Operator ID
barcode, or manually enter the
Operator ID via the keypad, then
press Enter
The display will next prompt for a
Patient ID to be entered
4.
Press Scan to scan the Patient 9-10
digit CSN barcode, or manually
enter the Patient 9-10 digit CSN via
the keypad, then press Enter
After entering the Patient ID, the test
strip lot screen appears next.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
8
5.
Press Scan to scan the test strip
barcode, or manually enter the test
strip lot number via the keypad, then
press Enter
After the test strip lot number has
been entered, the Sample Type
screen will appear.
6.
Press 1 for Capillary or Arterial
specimens.
Selection will ensure that the
specimen result will take into
consideration specimen PO2.
Press 2 for Venous specimens.
7.
Open the foil test strip packet at the
notch and tear up or down to
remove the test strip
Test Procedure, Continued
What You See on the
Display
8.
What You Do
Comments
With the contact bars facing up,
insert the test strip into the test
strip port until it stops
The Apply Sample screen will appear
next
9. Touch the blood drop to white
target area at tip of test strip
while the “Apply Sample”
prompt appears in the display
window.
Apply the blood directly from the
patient’s finger, or a syringe to the
test strip, filling the entire white target
area.
The test starts automatically, as the
sample is accepted
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
9
10. Wait for the monitor to analyze the
sample and display the result
11. Note the result and whether it falls
outside the action range
Important: If the test fails to start,
sufficient blood sample may not have
been applied to the test strip.
Discard the current test strip and
repeat with new strip.
The monitor counts down the 20
seconds it takes to analyze the
sample, then displays the test result
If the result is above or below the
action range, an up or down triangle
appears in front of the test result.
NOTE:
The Outside Action Range screen will
appear if the result is out of the action
range
- Repeat test to confirm result
- Notify M.D.
- Send specimen to laboratory
- Enter comment code
NOTE:
The Critical Range screen will appear if
the result is out of the critical range
- Repeat test to confirm result
- Notify M.D.
- Send specimen to laboratory
- Enter comment code
Test Procedure, Continued
What You See on the
Display
What You Do
Comments
NOTE:
The In-Range Action Range screen will
appear if the result is within this action
range
12. Remove the test strip from the
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
10
monitor and discard when finished with
testing.
13. The operator can select one of the
following options:
Press 1 - Next Patient
Press 2 - Repeat Test
Press 3 - Patient History
If 1 is selected, the scan Patient ID
screen will appear. Return to step 4
to continue with testing on the next
patient.
If 2 is selected, the scan or enter the
test strip lot screen will appear.
Return to step 5 to repeat the test.
If 3 is selected, the monitor will
display the last test result for this
patient as well as allow the operator
to view previous results.
Refer to the action entitled Data
Review for Patient History for further
information.
14. After each use, disinfect the
meter with a disinfectant wipe.
Documentation
The patient’s results must be recorded in one of the following manners:
1. in the patient’s record, or
2. on a patient log, or
3. on another approved permanent record.
All records must be retained and retrievable for 4 years.
Quality Control
Critical Elements
Please follow the recommended guidelines so the most accurate results will be obtained.

Use only MediSense Precision Control Solutions

Store the control solutions at room temperatures, between 39° and 86°F (4° and 30°C)

Keep bottle caps fully tightened

Each bottle of control solution is stable for 90 days after opening

When a new bottle is first opened, write the current date on the bottle label. Discard all
unused solutions 90 days after initial opening.

Invert the control solution bottle several times to ensure thorough mixing before use

Invert and tap the capped control solution bottle to remove air bubbles from the nozzle of the
bottle

Do not scan one test strip packet’s barcode and use a test strip from another packet, since
incorrect assay results may be generated

After each use, replace the correct cap on each bottle and immediately tighten the cap

Do not use control solutions after the expiration date printed on the bottles and the box. The
Precision Xceed Pro Monitor does not accept control solutions that have passed their expiration
date.
Frequency

Two levels (low and high) every 24 hours when meter is in use for patient testing. Meter is locked
out from patient testing if QC fails or is not performed.

Validates instrument performance and proper operator technique
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
11

Successful performance will recertify operator competency for an additional 12 months

When you question blood glucose results

When your test strips have been exposed to temperatures outside the storage conditions (39°86°F, 4°-30°C)
Quality Control Test Procedure
Use the following procedure to perform control tests.
Note: The word “Strip” on the display always refers to the test strip. If the monitor displays a message not
indicated in these procedures, please refer to section 10, Troubleshooting, in the Precision Xceed Pro
Operator’s Manual.
What You See on the
Display
What You Do
Comments
1.
Press On/Off to turn on the monitor
The Abbott logo screen will appear for
a few seconds followed by the product
name, software version and then the
Test Mode menu
2.
Press 2 - Control Test
After control test is selected, the
Operator ID screen will appear
3.
Press Scan to scan the Operator ID
barcode, or manually enter the
Operator ID via the keypad, then
press Enter
After the Operator ID is entered, the
Low Level Solution Lot screen will
appear
4.
Scan or manually enter the low
control solution lot number via the
keypad, then press Enter.
The Strip Lot screen will appear next.
If the Unexpected Level screen
appears, the operator may either:
1. Enter 1 to test the correct level
2. Enter 2 to continue to test the
unexpected level
5.
Scan or manually enter the test strip
lot number via the keypad, then
press Enter.
After the test strip lot number is
entered, the monitor will prompt for a
test strip to be inserted into the test
strip port.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
12
6.
Open the foil test strip packet at the
notch and tear up or down to
remove the test strip 
7.
With the contact bars facing up,
insert the test strip into the test strip
port until it stops.
The monitor will prompt the operator to
apply the desired control solution to
the test strip.
8.
Verify that the QC solutions have
not been opened for more than 90
days. Gently invert the required
control solution bottle 3-4 times then
apply a drop to the target area on
the test strip.
The monitor will beep when the
sample is accepted. The sample
accepted screen will be displayed.
Recap the contract solution bottle
tightly.
The test starts automatically, as the
sample is accepted.
9.
Wait for the monitor to analyze the
control solution and display the test
results.
The monitor counts down the seconds
it takes to analyze the sample (20
seconds), then displays the test result.
10. Control results appear as either
PASS or FAIL.
11. If the control result appears as FAIL,
scan or manually enter a comment
code via the keypad, then press
Enter.
12. Remove the test strip and discard.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
13
13a. After low control has been
successfully performed, press 1 –
Next Level and repeat steps 4-12
using high control.
13b. If high control fails, enter comment
code, press Enter and repeat test
14a. When both levels PASS, the
analyzer is ready for patient testing
14b. If one or both levels continue(s) to
fail, take remedial action (see
appropriate section)
Documentation
Data is automatically retained by the meter and transferred to the QC Manager Computer during meter
docking. Contact POCT Program for detail.
Data Review
Patient History
The Precision Xceed Pro™ Monitor stores up to 4,000 patient tests that can be retrieved by the following
categories:
All Tests: This option displays all patient test results, starting with the most recent test results (reverse
chronological order).
Patient ID: This will display the test results for a particular patient, starting with the most recent test.
Operator ID: This will show test results performed by a particular operator, starting with the most recent test.
Action Range: This will display the test results that fall outside of the action range.
Comment Code: This shows the test results for all tests tagged with a specific comment code.
Date: This will display all the test results for a specific date, starting with the most recent test done on that
date.
Data Upload
Frequency: Periodic (as prompted by meter)
To begin data upload, place the monitor in the docking station. Once the connection is established,
communication between the monitor and the POCT Department PC will begin, automatically.
The monitor can send and receive data. When this occurs, the monitor will display the following message:
“Please wait for Data Upload”. Testing is preempted while the monitor is sending or receiving data.
The monitor must not be removed before data transmission is completed, otherwise data transfer will be
incomplete and operator access may be affected.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
14
Docking Station
The Precision Xceed Pro™ System docking station provides a means for hands-free, automatic data transfer
(upload/download) between the Precision Monitor and a server in the Partners server farm running the QC
Manager Application software.
The lantronix box must be connected to a power source via the AC adapter supplied with the docking station.
Once the monitor is placed into the docking station and a connection is established, data will be automatically
transferred.
The circulating arrow, displayed on the meter’s LCD screen, indicates data transfer (upload/download) is in
process. Do not remove meter until the arrow disappears and the menu is displayed.
Troubleshooting
A. Troubleshooting Out-of-Range Patient Test Results
This section describes conditions that can cause out-of-range patient test results. Refer to the Precision Xceed Pro
Test Strip package insert for test strip specification information.
NOTE: Do not use during intravenous infusion of high-dose ascorbic acid or during xylose absorption testing
Reasons Glucose Results May Be Higher than Expected:
 Hematocrit is lower than 20%
 Serum or plasma samples instead of whole blood
 Venous blood tested in arterial/capillary mode
 Additional sample added to test strip during testing.
Reasons Glucose Results May Be Lower than Expected:
 Hematocrit is higher than 70%
 Arterial or capillary blood tested in venous mode
 Patient has hyperglycemic-hyperosmolar (with or without ketosis)
 Patient has severe dehydration, hypotension, or shock
 Water or alcohol remaining on the puncture site
 Venous or arterial blood sample not tested within 30 minutes after collection
B. Troubleshooting Out-of-Range Control Solution Results
Repeat the test for that control solution to make sure that the operator meets the conditions in this checklist:
 No air bubbles are in the control bottle’s nozzle.
 Calibration performed using the bar-code for the test strip used.
 Correct 5-digit lot number for the control solutions.
 Solutions and test strips stored between 39°F and 86°F (4°C and 30°C).
 Temperature and humidity conditions in the room where the tests are being performed are within the
acceptable operating range. Refer to the Precision Xceed Pro Test Strip Package insert.
 Bottles have not been open for more than 90 days.
 Only Precision Xceed Pro Test Strips used.
If test results are out of range despite meeting the above criteria, please repeat the test using a new box of control
solutions and/or test strips. If the results are still out of range, call:
Abbott Technical Support
Nursing POCT Program Manager.
Pathology POCT Program Coordinators:
1-877-529-7185
617-724-8763 (for PCS sites)
617-726-1462; 617-643-5392 (for PCS and other sites)
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
15
Email: MGH POCT Coordinators
C. Discrepancies between Xceed Pro and Laboratory
Discrepancies noted between the Xceed Pro monitor and the Laboratory should be investigated. It is important to note
that the samples must be drawn at the same time or within a few minutes of each other to have a valid comparison as
blood glucose values can change quickly depending on the clinical condition of the patient. Accuracy of the glucose
results from a meter is considered acceptable if the glucose is within 15 mg/dL for results less than 75 mg/dL or +20%
for glucose results greater than 75 mg/dL.
Nursing POCT Program Manager:
Pathology POCT Program Coordinators:
Email: MGH POCT Coordinators
617-724-8763 (for PCS sites)
617-726-1462; 617-643-5392 (for PCS and other sites)
D. Symptom/Error Messages
In this section, you will find information relating to error messages that appear on the display when errors are detected
by the Precision Xceed Pro™ Monitor.
For each corresponding message, an explanation is given and appropriate responses are described. In many
situations, it may be possible to proceed with some of the functions, at least temporarily, before attending to the
problem. (For example, when the batteries are too low to permit testing, it may be possible to review data for a short
time).
If any problem persists, record the error message displayed, including the three digit error code (if any), and call:
Abbott Technical Support
Nursing POCT Program Manager.
Pathology POCT Program Coordinators:
Email: MGH POCT Coordinators
1-877-529-7185
617-724-8763 (for PCS sites)
617-726-1462; 617-643-5392 (for PCS and other sites)
Troubleshooting When You Turn on the Meter, or During Use
Symptom/
Error Message
How to Respond
Explanation
The monitor has little or no power
Place the monitor into the docking
station to recharge the battery or
change battery.
Battery power is getting low. Testing will
be available for a limited time.
Replace with 2 AA batteries.
The monitor may have a problem that
prevents if from operating properly. One
of several four-digit codes may be
displayed. These codes provide Abbott
additional information about the problem.
1.
Turn off the monitor. Turn it on
and repeat the function.
2.
If the problem persists, record
the three-digit error code and
contact the POCT program
manager for new meter.
An error has occurred during last data
transfer. This screen will appear when
you turn on the monitor.
Place the monitor into the docking
station to complete the upload.
Once the monitor has successfully
been docked, the warning will
disappear.
Or,
Press 1 to Continue testing.
The display is blank
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
16
The monitor is shipped from the factory
without configuration. This screen will
appear the first time you turn on the meter
after receiving it.
Contact the POCT Coordinators or
Nursing manager for replacement
meter.
QC Interval for Controls Exceeded.
Controls must be performed before
testing.
Press 1 to exit. Perform the control
tests indicated in the message.
The Upload Interval Exceeded.
Press 1 to exit, or if it appears,
press 2 to continue testing. Place
the monitor in the docking station.
The room temperature is outside the
limits for testing.
Ensure that the room temperature is
within the specified limits. Press 1 to
exit.
The test strip was inserted at the wrong
time. The monitor will beep if functions
are attempted before the strip is removed
or if the test strip is left in when the test
calls for the test strip to be removed.
Remove the test strip from the test
strip port.
The scanned Patient 9-10 digit CSN is
similar in format to the test strip barcode.
1. Re-enter the patient 9-10 digit
CSN using the barcode scanner
or the keyboard.
2. Contact the POCT Coordinators
if the problem persists.
The barcode just scanned was not read
correctly. Possible reasons are:
 The red scanner beam did not pass
across all the bars of the code
 The barcode was damaged or poorly
printed
 The barcode was not of the lot or type
specified for this ID or lot number.
1.
2.
Rescan the barcode.
If problem persists, contact the
POCT Coordinators.
The lot number just scanned or entered is
not on the list of acceptable lot numbers
defined for this monitor.
1.
Verify and re-enter the lot
number using the barcode
scanner.
Manually enter the ID or lot
number.
If the problem persists, notify
the POCT Coordinators.
2.
3.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
17
The Operator ID just entered is not on the
list of acceptable Operator ID’s defined
for this monitor.
1. Testing cannot continue because
the Operator ID is not certified.
2. Contact nursing director for
certification guidance.
The Operator ID entered has expired.
(The menu item 2-Continue appear only if
this option is set to Warn.)
1. Contact nursing director for
recertification directions.
The operator ID entered expires in the
shown number of days.
1. Press 1 to continue with testing.
2. Run two levels of QC correctly
before the number of days
passes to maintain competency
and access to the meter.
The test result is below the measuring
limit of the system.
The test result is above the measuring
limit of the system.
Press 2 – Repeat Test –
1.
verify result by sending
sample to lab.
2.
notify M.D.
Press 2 – Repeat Test –
3.
verify result by sending
sample to lab.
4.
notify M.D.
The test strip or the test port is wet,
defective, contaminated, or the wrong test
strip was inserted.
Press 1 to continue testing with a
new test strip. Repeat test. If error
continues to appear, let meter sit for
24 hours and try again.
There may be a problem with the test
strip. One of several 4-digit error codes
may be displayed. These codes provide
Abbott personnel additional information
about the problem. Errors include:
1.
2.
3.
4327 – The strip was removed during
testing.
4.
Repeat test with a new test
strip.
If the error appears again,
confirm the result by sending a
sample to the laboratory.
Contact Abbott technical
support and give them the 4digit error code.
Contact POCT Coordinators.
4330 – Blood glucose may be too high to
be read by the system or there may be a
problem with the test strip.
Troubleshooting When a Control Test is Selected
Symptom/
Error Message
Explanation
How to Respond
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
18
Different level of control from the one
that the monitor expected
Press 1 to repeat the test.
Press 2 to run the level of test that
matches the lot number already
entered.
This screen shows the level
of control test the monitor is
expected to run: Low or
High, and the level of the lot
entered.
Troubleshooting When a Data Review is Selected
Symptom/
Error Message
How to Respond
Explanation
No stored test results for the type of
data requested.
Press 1 to return to the Data Review
Menu.
No stored test results match the
selected criteria.
Press 1 to return to the previous
screen.
Troubleshooting During Data Transfer
Symptom/
Error Message
How to Respond
Explanation
Error has occurred during data
transfer. This screen will only appear
for three seconds.
1.
2.
Remove the monitor from the
docking station.
Place the monitor back into the
docking station.
If the error appears again, contact the
POCT Coordinators.
Meter Replacement Procedure
In the event of a problem with the meter, the operator should:
1)
2)
3)
4)
Review the troubleshooting section of this procedure.
Contact the POCT Coordinators for assistance 6-1462, 3-5392 or 4-8763.
Email MGH POCT Coordinators.
Contact the nursing supervisor for further assistance or additional issues on off-shift or weekends.
Competency Assessment
All operators must read the procedure manual and complete the “Training and Competency Record for the Precision
Xceed Pro Meter” during initial training. Competency is assessed at orientation and annually using at least two of the
following methods:
1.
2.
3.
4.
Successfully perform a low and high QC on the glucose meter.
Supervisor observes performance of routine work.
Each user’s quality control performance is monitored.
Written testing specific to the method.
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
19
Documentation via Healthstream or other electronic program of all training, competencies and attestations is
acceptable in lieu of a paper record.
Expired Operators:
Operators that fail to meet competency requirements within 365 days will be locked out of the system. They will be
required to undergo retraining and competency assessment according to above.
Product Information/Reference Material





Abbott Precision Xceed Pro Manual
Precision Xceed Pro blood glucose test strip package insert, 07/08
Medisense glucose controls package insert, 07/08
Glucose and b-Ketone Calibration verification controls package insert, 10/08
Website: http://www.massgeneral.org/pathology/assets/poct/MGH-Precision-Xceed-Procedureapproved.pdf
Cross - References
Precision Xceed Glucose Training and Competency Record
Title (with LTR): Precision Xceed Glucose Procedure (LTR19678)
Last Approved: Gregory, Kimberly (Electronic Signature Timestamp: 8/11/2014 3:20:23 PM)
20