Uniden | D2997 | User`s guide | Uniden D2997 User`s guide

D2997 Series User's Guide
What's in the box?
D2997 base with
answering system
and cordless
Base AC adapter
battery pack
(BT-1016 or BT-1025)
Battery cover
handset and
Telephone cord
You will also find:
Charger AC adapter
Battery cover
If you purchased You should
model number:
1 of each
2 of each
3 of each
4 of each
battery pack
5 of each
(BT-1016 or BT-1025)
If any items are missing or damaged, contact our Customer Care Line
immediately. Never use damaged products!
Need Help? Get answers 24/7 at our website: www.uniden.com.
If You...
Contact Uniden’s...
have a question or problem
Customer Care Line*
need a replacement part or an
accessory (headset, belt clip, etc.)
need special assistance due to a
Phone Number
817-858-2929 or
Parts Department*
Accessibility Help Line
(voice or TTY)
* During regular business hours, Central Standard Time. Visit our website for detailed business hours.
©2011 Uniden America Corp.
Ft. Worth, Texas
Printed in Vietnam
What's in the manual?
Getting Started.................................. 3 Using the Answering System..........14
Installing Your Phone........................................... 3
Getting to Know Your Phone........................... 4
Using the Menus.................................................... 7
Entering Text on Your Phone........................... 9
Using Your Phone.............................. 9
Using Caller ID and Call Waiting....................10
Using the Phonebook........................................11
Using Special Features....................12
Using Text-To-Speech.......................................12
Adjusting the Base Visual Ringer..................12
Using the Audio Boost.......................................12
Silent Mode............................................................12
Using Multi-Handset Features........................13
Using Voice Message Notification................14
Using an Optional Headset.............................14
Answering System Options (Ans. Setup)....14
Accessing the Answering System.................15
Recording Your Personal Greeting...............15
Getting Your Messages.....................................16
Using the System While You're Away
from Home..........................................................17
Important Information....................18
Solving Problems.................................................18
Resetting a Handset...........................................20
Registering a Handset.......................................20
Compliance Information..................................21
One-year Limited Warranty.............................23
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury to persons,
including the following:
This unit is NOT waterproof. DO NOT expose it to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash
bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not
dispose of batteries in a fire. They may explode. Check with local codes for
possible special disposal instructions.
Do not place the handset in any charging cradle without the battery installed
and the battery cover securely in place.
CAUTION! Risk of explosion if battery is replaced by an incorrect type!
Dispose of used batteries according to the instructions. Do not open
or mutilate the battery. Disconnect the battery before shipping this
For more details, see the Important Information section.
2 - English
Getting Started
Installing Your Phone
Test the Connection
1. Pick up the handset and press Talk/
Charge the Battery
end. The handset sounds a dial
1. Unpack all handsets, battery packs,
tone, and the display shows Talk.
and battery
-- If you don't hear a dial tone or
covers. If you
the display says Check Tel Line,
need to
check the connection between the
remove a
base and the phone jack.
cover, press in
a quick test call. (Press Talk/
on the notch
hang up.)
and slide the
-- If you keep hearing a dial tone,
cover down
change to pulse dialing.
and off.
If there’s a lot of noise, check for
2. Line up the battery connector with
interference (see p. 18).
the jack inside the handset; the
all handsets the same way. If
connector only fits one way.
get a dial tone, move the
3. Push the connector in until it clicks
to the base.
into place; tug gently on the wires
to make sure the battery is securely Changing to Pulse Dialing
Your phone uses tone dialing by
4. Replace the battery cover and slide default. If your phone company uses
it into place.
pulse dialing, you need to change your
5. Use an AC adapter to connect the
phone’s dial mode.
power jack on the base to a regular 1. Press Select/menu and select Global
indoor (120V AC) power outlet.
Setup (see p. 7 for using the menus).
Connect any chargers the same
2. Select Dial Mode then Pulse. You’ll
hear a confirmation tone.
6. Place a handset in the base with
To send DTMF tones during a call
the display facing forward. If the
(e.g., for an automated response
CHARGE light doesn’t turn on,
system), press to temporarily switch
reseat the handset or connect the
to tone dialing. When you hang up,
base to a different outlet. For 2 or
the phone automatically returns to
more handsets, place each handset pulse dialing.
in a charger.
##Charge all handsets completely
(about 15 hours) before using.
Connect the Telephone Cord
Use the telephone cord to connect the
TEL LINE jack on the base to a standard
telephone wall jack.
English - 3
Getting to Know Your Phone
Parts of the Base
Front view
Message counter
(on back)
Key (icon) What it does
xxIn the first 2 seconds of a message: go to the previous message.
Back (
xxAnytime after that: restart the current message.
xxWhile playing a message: delete this message.
xxIn standby: delete all messages.
) xxWhile a message is playing: skip to the next message.
Skip (
xxIn standby: start playing new messages.
Play/stop xxWhile playing a message: stop playing messages.
xxWhile the phone is ringing: ignore this call (mute the ringer).
Silent ( ) xxIn standby: turn the Silent Mode on or off (see p. 12).
xxIn standby or while the phone is ringing: decrease the ringer volume.
Down ( – )
xxWhile playing a message: decrease the speaker volume.
xxIn standby or while the phone is ringing: increase the ringer volume.
Up ( + )
xxWhile playing a message: increase the speaker volume.
xxReduce the speed of the answering system playback by 30%.
xxIn standby: page all handsets so you can find a lost one.
4 - English
Side view
Back view
Key name
What it does
xxIn standby: cycle through the 4 different ringer tones.
xxIn standby: turn the answering system on or off.
xxIn standby: record a new greeting or switch greetings.
xxIn standby: adjust the brightness of the base visual ringer
Visual Ringer switch (see p. 12).
Parts of the Handset
If the key name is spelled out on the key itself, it's not labeled in the drawing.
Headset jack TONE
(Right side)
ringer Earpiece
Twelve-key dial pad
(Left side)
English - 5
Key (icon)
What it does
xxIn standby: open the menu.
xxIn any menu or list: select the highlighted item.
xxIn standby or during a call: open the Caller ID list.
xxWhen entering text: move the cursor to the right.
xxIn standby: start a telephone call (get a dial tone).
xxDuring a call: hang up.
xxDuring a call: switch to a waiting call.
xxIn any menu or list: exit and go back to the previous operation.
xxIn standby: access your answering system.
mute/Messages xxDuring a call: mute the microphone.
xxWhile the phone is ringing: ignore this call (mute the ringer).
xxIn standby: open the redial list.
xxDuring a phone number entry: insert a two-second pause.
xxIn standby or during a call: open the phonebook.
xxIn the menu: go back to the previous screen.
xxWhen entering text: move the cursor to the left.
xxSwitch a normal call to the speakerphone (and back).
xxIn standby: page another handset using the intercom.
xxDuring a call: put the call on hold and start a call transfer.
xxWhile entering text: delete the last character, or press and hold
to delete all the characters.
xxDuring a call: adjust the audio tone (see p. 18).
xxDuring a call: boost the volume of the earpiece (see p. 12).
xxIn standby: increase the ringer volume.
xxDuring a call: increase the volume.
Up ( )
xxIn any menu or list: move the cursor up one line.
xxIn standby: decrease the ringer volume.
xxDuring a call: decrease the volume.
Down ( )
xxIn any menu or list: move the cursor down one line.
6 - English
Reading the Displays
The table below shows the possible icons
and what they mean. Since the icons appear
based on what you're doing with the phone,
you won't ever see all of these icons at the
same time.
Status icons
Handset #1
Caller ID New CID: 5
What it means
The volume of the earpiece is boosted (see p. 12).
The ringer is turned off: this handset will not ring when a call comes in.
You have a voice message waiting (see p. 14).
Privacy Mode is on: no other handset can use the line or join your call.
The speakerphone is on.
The microphone is muted, and the caller can't hear you.
T-coil mode is on (see p. 8).
The battery is 1) fully charged, 2) half charged, 3) getting low, or 4)
Using the Menus
To open the menu, press
To select the
Handset Setup
option, press
Ans. Setup
Day & Time
Global Setup
Use UP and DOWN
to move the cursor.
To close the
menu, press
The phone exits the menu after 30 seconds if no keys are pressed.
Use Phonebook during a call to back out of a menu without hanging up.
English - 7
Handset Setup Menu
You can change these settings separately for each handset.
Menu Option
What it does
Turn on T-coil mode to reduce noise on hearing aids
equipped with a telecoil (T-coil) feature. T-coil mode
shortens talk time, so keep your battery fully charged.
Choose this handset's ring tone. As you highlight each ring
Ringer Tones
tone, you hear a sample. To confirm, press Select/menu.
Turn on personal ring so you can assign a special ring tone to
people in your phonebook. With Caller ID, this handset uses
Personal Ring
the assigned tone when the person calls.
Have this handset answer a call when you pick it up from the
cradle (without pressing any keys).
Have this handset answer a call when you press any key on
Any Key Answer
the 12-key dialpad.
Change the name used on the handset's display.
Handset Language Change the display language.
Have your keypad sound a tone when you press a key.
Key Touch Tone
Choose the contrast of the display from ten different levels.
LCD Contrast
Turn on the Text-To-Speech (TTS) feature (see p. 12).
TTS On/Off
Ans. Setup Menu
Refer to p. 14 for details on setting up your answering system.
Day & Time Menu
You need to set the clock so messages get the correct time stamp. Select the day
of the week, then enter the hour and minutes. Then select AM or PM. Use CID to
move the cursor past a digit without changing it. To confirm, press Select/menu.
Global Setup Menu
The settings on this menu affect all the handsets and the base. Only one
handset at a time can change these settings.
Menu Option What it does
Enter, edit, or delete your area code so the phone hides the area
Area Code
code on incoming local calls (see p. 10).
Choose tone or pulse dialing (see p. 3).
Dial Mode
Do not change this setting unless instructed to by customer
Set Line Mode
8 - English
Entering Text on Your Phone
Use the 12-key dial pad anytime you want to enter text into your phone (a
name in the phonebook, the handset banner, etc.).
If two letters in a row use the same key, enter the first letter, then use CID to
move to the next space and enter the second letter.
move the cursor left
erase the character
at the cursor
move the cursor right
and hold
Clear/intercom. erase the entire entry
enter a blank space
Pound (#).
switch between upper
and lower case letters
enter a symbol
0 repeatedly.
Using Your Phone
make a call, dial the number, then
answer a call
hang up
ignore the call (mute the ringer)
switch to/from the speaker
mute the microphone
put a call on hold
return to a call on hold
Press Talk/end.
Press Speaker.
Press Talk/end.
Press Speaker.
Press Talk/end or place the handset in the cradle.
Press mute/messages while the phone is ringing.
Press Speaker.
Press mute/messages.
Press again to turn the microphone back on.
Press Clear/intercom. *
Press Talk/end.
Press Speaker.
*After 5 minutes on hold, the call will be disconnected.
Changing the Volume
To change the...
earpiece volume for each handset you are listening to that
earpiece or speaker
speaker volume
(playing messages, etc.)
ringer volume*
the phone is in standby
Up to increase
the volume.
Down to
decrease it.
*If you turn the ringer all the way down, that particular ringer turns off.
##If you want to change the volume of Caller ID announcements, change
the ringer volume.
English - 9
Finding a Lost Handset
With the phone in standby, press Find on the base. All handsets beep for 1
minute; to cancel, press Find again or press any handset key.
Using Caller ID and Call Waiting
Caller ID (CID) is a service available from your telephone provider that shows
the phone number (and sometimes the caller’s name) of incoming calls; if you
turned on Text-To-Speech, it also announces the name. Contact your telephone
provider for more information.
Caller ID list
xxThe phone saves the information for the last 30 received
calls to the CID list. An asterisk ( * ) marks any calls received
since the last time you checked the list.
xxIn standby, all handsets show how many calls came in since
the last time you checked the CID list.
open the CID list
open the redial list
scroll through the lists
dial the current number
add other digits or codes
at the front of CID number
delete the current number
add the current number to
this handset's phonebook.
close the lists
Redial list
xxEach handset
remembers the
last 5 numbers
you dialed on it.
DOWN to scroll from newest to oldest.
UP to scroll from oldest to newest.
Talk/end or speaker.
to add 1 for a toll call.
# to add (or remove) the area code.
Select/menu, then select Delete Entry.
Select/menu, then select Store Into Pb. The phone
displays the Edit Name screen (see p. 11).
Deleting All Numbers in the CID List on This Handset
With the phone in standby, open the CID list. Press Select/menu and select
Delete All. When the phone prompts you to confirm, select Yes.
Using Call Waiting
If you get a Call Waiting call, the phone can sound a tone and display any CID
information received for the waiting call. Press flash/exit to switch between
your current call and the waiting call; remember, each time you switch, there is
a short pause before you're connected to the other caller.
10 - English
Using the Phonebook
Each handset can store up to 70 entries in its phonebook.
open/close the phonebook Phonebook.
Down to scroll through the entries from A to Z.
scroll through the entries
Up to scroll from Z to A.
jump to entries that start
the number key corresponding to the letter you want.
with a certain letter
dial the current entry
Talk/end or Speaker.
edit the current entry
Select/menu, then select Edit.
copy the current entry to Select/menu, then select Copy. Select the handset you
want to copy to.
another handset.
delete the current entry Select/menu, then select Delete. To confirm, select Yes.
Adding Phonebook Entries
With the phone in standby, open the phonebook. Press Select/menu and select
Create New. Enter a name and number, then select a personal ring.
Enter the phone number (up to 20 digits) exactly as you would dial it.
If you need to enter a pause between the numbers, press Redial/pause; you’ll
see P in the display. (The dialing will pause for about 2 seconds per a digit.)
To edit the number, press Clear/intercom to back up the cursor and delete
numbers. Re-enter the correct numbers.
Copying/Deleting All the Phonebook Entries
With the phone in standby, open the phonebook. Press Select/menu.
To copy all entries, select Copy All, and then select the handset.
To delete all entries, select Delete All. To confirm, select Yes.
Chain Dialing
If you often have to enter a series of digits or a code number during a call,
you can save that code number as a regular phonebook entry and use the
phonebook to send the code number.
1. Make your call normally. When you hear the prompt that asks you to enter
your code number, open the phonebook and find the entry.
2. Press Select/menu to send the code. If you change your mind, just close the
English - 11
Using Special Features
Using Text-To-Speech
With the Text To Speech (TTS) feature, your phone can announce phone
numbers or names in several different situations.
When you... (from standby)
receive a call
dial a number
open the phonebook
The phone announces...
the caller's name (if sent by a CID service)
the phone number you dialed
the name of the entry you are looking at
You have to turn on TTS separately for each handset (see p. 8).
To change the volume of CID announcements, change the ringer volume. 
To change the volume for all other TTS features, change the speaker volume.
To make sure it doesn't interrupt a call or an intercom page, the phone only
uses TTS when it starts out in standby.
It takes at least 2 rings for the phone to receive CID information and
announce it. If the phone is answered before the end of the second ring, the
phone won't announce the name of the caller.
The TTS feature only uses English, regardless of the language for the display
or the answering system prompts.
Adjusting the Base Visual Ringer
You can change the brightness of the base
visual ringer. The Visual Ringer switch is at the
back of the base. Slide the switch to High, Low,
or Off. (It doesn't affect the audio ringers.)
Using the Audio Boost
You can increase the earpiece volume for
normal calls and intercom calls. During a call,
press Boost. Press Boost again to turn off.
Silent Mode
You can silence the ringers on the base and all handsets at the same time. It
doesn't affect the visual ringers.
With the phone in standby, press and hold Silent on the base. The phone
automatically turns on the answering system and shows Do Not Disturb in the
display on each handset. (The answering system answers any incoming calls
without playing anything through the speaker.)
To cancel, press Silent again.
##If you turn the answering system off while Silent Mode is on, the phone
turns off Silent Mode.
12 - English
Using Multi-Handset Features
##To use the features in this section, you need at least 2 handsets.
Expanding Your Phone
Your base supports a total of six cordless handsets, including any that came
with your phone.
You must register accessory handsets to the base before using them.
Handsets that aren’t registered display a "not registered" message. For
registration instructions, see p. 20, or the accessory handset manual.
Using Conference Calling
When an outside call comes in, two handsets can join in a conference call
with the outside caller.
To join the call, just press Talk/end. To leave the conference call, hang up
normally; the other handset remains connected to the call.
Using Privacy Mode
To activate Privacy Mode on a call in progress, press Select/menu twice. As
long as privacy mode is on, no other handsets can join your call.
Privacy Mode turns off automatically when you hang up or put the call on
hold; you can also turn it off by pressing Select/menu twice again.
Call Transfer
Clear/intercom. The phone puts the call on hold and
prompts you to select the handset you want to page.
transfer a call
When the other handset accepts the call, you'll be
disconnected (press Talk/end to rejoin the call).
cancel a transfer
Talk/end to return to the call.
accept a transferred Clear/intercom to answer the page and speak to the other
handset. Then, press Talk/end to speak to the caller.
Whenever the phone is in standby, you can make an intercom call between
handsets without using the phone line.
You can make an intercom call from any handset, but only two handsets
can be in an intercom call at any time.
If an outside call comes in during an intercom page, the phone cancels the
page so you can answer the incoming call.
If an outside call comes in during an intercom call, press Talk/end to hang
up the intercom call and answer the outside call.
English - 13
make an intercom page
Clear/intercom. Select the handset you want to
talk with, or All to page all handsets.
Clear/intercom or Talk/end.
Flash/exit. Both handsets return to standby.
cancel a page
answer an intercom page
leave an intercom call
Using Voice Message Notification
If you subscribe to a voice mail service, your phone can notify you when
you have a new message. This feature supports Frequency-Shift Keying
(FSK) notification. Contact your voice mail provider for information.
When you have new messages, the display shows a message icon. After you
listen to your messages, the message icon turns off. If it doesn't, you can
reset it. Press and hold Find until the light turns off (about five seconds).
##Your handsets will beep during this process; just ignore them.
Using an Optional Headset
You can use a standard 2.5 mm telephone headset with your
To install a headset, remove the headset jack cover and
insert the headset plug into the jack.
Just make and receive calls as usual, and use your
headset to talk to the caller after the call connects.
While you connect a headset, the handset automatically
mutes the earpiece.
Using the Answering System
Answering System Options (Ans. Setup)
You can change the answering system options from any handset. Just open the
menu and select Ans. Setup.
Menu Option
Security Code
Ring Time
Record Time
14 - English
What it does
Enter a 2-digit PIN so you can access your answering system
from any touch-tone phone (see p. 17).
Set the number of rings (2, 4, or 6) before the system answers
(see p. 17 about Toll Saver).
Set the amount of time (1 or 4 minutes) callers can leave a
message. Choose Announce Only if you don't want the system
to let callers leave a message.
Menu Option
Message Alert
Ans. Language
Call Screen
Ans. On/Off
What it does
Have the base beep every 15 seconds when you have a new
message. The alert stops after you listen to all your new
messages or if you press any key on the base.
Change the language of the system's voice prompts.
Turn on the call screen feature so you can hear callers as they
leave messages on the base speaker (see p. 16).
Turn your answering system on or off. (To turn your system
on or off from the base, just press On/off.)
Accessing the Answering System
Press MUTE/MESSAGES to start
With the phone in standby, you can
remote operation mode.
access your system
from the base or
remotely from any
1:Repeat 3:Skip
[ / /select]
Only 1 handset or
the base can access
Use CID to go to
Use PHONEBOOK to go to
the next option.
the previous option.
the system at a time.
Press FLASH/EXIT to stop
During remote access:
choose the current option.
remote operation mode.
-- The system beeps so you
know it's waiting for your next command.
-- You can press the number key shown next to each command instead of
scrolling through the screens.
-- If you do nothing for 30 seconds, the phone returns to standby.
Recording Your Personal Greeting
Your personal outgoing message or greeting can be between 2 seconds and 30
seconds long. If you don't want to record a greeting, the system uses the prerecorded greeting: Hello, no one is available to take your call. Please leave a message
after the tone.
From the base
1.Press and hold Greet until the system
says "Record greeting" (about two
2.Wait until the system beeps, then
begin speaking.
3.Press Greet to stop recording. The
system plays back your new greeting.
4.To keep this greeting, do nothing.
To re-record it, go back to step 1.
From a handset
1.Access the answering system. Wait until
the system finishes its announcements,
or press 5 (number key) to skip them.
2.Press 8. Wait until the system says
"Record greeting" before speaking.
3.Press 5 to stop recording. The system
plays back your new greeting.
4.To keep this greeting, press Flash/exit.
To re-record it, go back to step 2.
English - 15
Switch Between Greetings
From the base
1.Press Greet. The system
plays back the greeting it is
currently using.
2.Press Greet again to switch
From a handset
1.Access the answering system. Wait until the
system finishes its announcements, or press 5
(number key) to skip them.
2.Press 6 to play back the current greeting.
3.Press 6 again to switch greetings.
Delete Your Greeting
Switch to your personal greeting; press Delete on the base or 4 (number key) on
the handset while the greeting is playing.
Getting Your Messages
new messages
this message
replay an earlier
skip a message
slow down
message playback
a message
all messages
old messages
stop playback
From the base
From a handset
Press Play/stop.
Press mute/Messages.
The system announces the number of new and old
messages, then plays each new message (followed by the
day and time if set) in the order it was received.
Wait at least 5 seconds after the message starts playing,
press Back.
select 1:Repeat.
Within 2 seconds after a message starts playing,
press Back.
select 1:Repeat.
Press Skip.
Select 3:Skip.
Press Slow. Press again to return to
Not available.
normal playback speed.
While the message is playing,
press Delete.
select 4:Delete
With the phone in standby, press
Not available.
Delete; press Delete again to confirm.
After the system plays the new messages,
press Play/stop again.
select 2:Play.
Press Play/stop.
Select 5:Stop.
Screening Your Calls
You can use the answering system for call screening. While the system takes a
message, you can listen on the base speaker (if you turn on Call Screen) or from
a handset. Only one handset can screen calls at a time. If another handset tries
to screen the call, it beeps and returns to standby.
16 - English
hear the caller leaving
a message
answer the call
mute the call screen
without answering
From the base
Just listen to the caller over
the speaker.
Not available
Press Play/stop.
From a handset
Press Mute/messages.
Press Talk/end.
Press Flash/exit or return
the handset to the cradle.
If you mute the call screen, the system continues taking the message: it just
stops playing through the speaker.
Using the System While You're Away from Home
You can also operate your answering system from any touch-tone phone.
Before you can use this feature, you have to program a security code.
Programming a Security Code
1. With the phone in standby, open the menu. Select Ans. Setup, then select
Security Code.
2. Use the number keypad to enter a two-digit security code (01 to 99). Press
Select/menu when you’re finished.
##Remember to make a note of your new security code!
Dialing in to Your System
1. Call your telephone number and wait for the system to answer.
-- If you have the Ring Time set to Toll Saver, the system answers after 2
rings if you have new messages and 4 rings if you don’t. You can hang up
during the third ring.
-- If your answering system is off, it will answer after about 10 rings and
sound a series of beeps instead of your greeting.
2. During the greeting (or beeps), press 0 and immediately enter your security
code. (If you enter it incorrectly 3 times, the system hangs up and returns to
3. The system announces the time, the number of messages in memory, and a
help prompt. It beeps intermittently to let you know it's waiting for a
01 Repeat message
05 Stop playback
4. When you hear
06 Turn the system on
beeping, enter a 2-digit 02 Play message
command from the
03 Skip message
09 Turn the system off
04 Delete message
10 Hear help prompts
##If you don't press any keys for 15 seconds, the phone will hang up and
return to standby.
English - 17
Important Information
Solving Problems
If you have any trouble with your phone, check this section first. If you need
help, call our Customer Care Line listed on the front cover.
General problems
No handsets can make or
receive calls.
A handset can’t make or
receive calls.
Possible solutions
xxCheck the telephone cord connection.
xxDisconnect the base AC adapter for a few
minutes; then reconnect it.
xxMove the handset closer to the base.
xxMake sure the ringer is turned on.
xxMake sure Silent Mode is turned off (see p. 12).
xxCharge the battery for 15-20 hours.
A handset is not working.
xxCheck the battery connection.
The phone keeps ringing when xxYou may have to change the line mode.
I answer on an extension.
Contact Customer Service for instructions.
A handset can make calls, but
it won’t ring.
Audio issues
Possible solutions
xxMove the handset closer to the base.
Callers sound
xKeep the handset’s battery fully charged.
weak or soft. x
xxIncrease the earpiece volume.
xxCheck for interference from appliances (microwave ovens, TVs,
etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
Move the handset or base away from the interference source.
x Try to adjust the audio tone. During a call, press Tone to cycle
There’s a lot of through the three audio tone options: Low Tone, Natural Tone
noise or static (recommended for hearing aid users), or High Tone. (The tone
on the line
setting appears in the display as you do this.)
xxIf you use a telecoil hearing aid, turn on T-coil mode (see p. 8).
xxIf you have any service that uses the phone line, add a DSL or
telephone line filter (see p. 19).
Caller ID problems
Possible solutions
xxLet calls ring twice before answering.
Caller ID information
does not display.
xxMake sure your Caller ID service is active.
Caller ID displays briefly xxYou may have to change the line mode. Contact
and then clears.
Customer Service for instructions.
18 - English
Caller ID problems
Possible solutions
Caller ID displays, but
I can't hear the CID
xxMaking sure TTS (Text-To-Speech) is turned on.
xxIncreasing the ringer volume so the CID
announcements are louder.
Multi-handset problems
Possible solutions
I can’t transfer calls.
xxReset all the handsets (see p. 20).
Two handsets can’t talk to a caller. xxSee if any handset is in Privacy Mode.
xxMove the handset closer to the base.
A handset says Unavailable.
xxSee if any handset is in Privacy Mode.
xxReset the handset (see p. 20).
xxReset the handset (see p. 20).
I can’t register a new handset.
xxSee if you have 6 registered handsets.
Answering system problems Possible solutions
The answering system does xxMake sure the answering system is on.
not work.
xxMake sure the base is plugged in.
xxSee if Record Time is set to Announce Only.
The system won't record
xxDelete messages (memory may be full).
xxSee if another handset is using the system.
A handset can't access the
answering system.
xxMake sure the phone is in standby.
My outgoing message is
xxIf there was a power failure, re-record your
personal outgoing message.
xxMake sure call screening is turned on.
I can’t hear the base
xxChange the base speaker volume.
xxIncrease the Record Time.
Messages are incomplete.
xxDelete messages (memory may be full).
The system keeps recording
xxYou may have to change the line mode.
when I answer on an
Contact Customer Service for instructions.
Installing a Line Filter or DSL Filter
A telephone line filter or DSL filter prevents services that use the phone line
from causing interference on your phone. To get a line filter, contact your
service provider or look in an electronics store.
Plug the filter into the telephone wall jack and plug the base into the filter.
Make a test call to make sure the noise is gone.
English - 19
Liquid Damage
CAUTION: If the base is covered in liquid, disconnect the adapter and
phone cord from the wall before touching it.
If the liquid is only on the exterior housing of the base or handset, wipe it off
and use as normal. If you can hear liquid inside the housing:
1. Disconnect all cables and cords and remove all compartment covers.
2. If liquid is leaking from any vent or hole, turn the phone so that vent faces
down. If not, place the largest vent face down.
3. Let dry for at least 3 days. Check for liquid inside the phone before replacing
compartment covers and reconnecting cords.
Resetting a Handset
If you have trouble with a handset or if you want to replace one, reset it:
1. Press and hold Flash/exit and Pound (#) at the same time until System Reset
displays (about 5 seconds).
2. If you still have the base the handset is registered to, select Deregister HS, then
select the handset you want to reset. If you don't have that base anymore,
select Base Unavailable.
3. To confirm, select Yes. The handset displays Handset not registered.
Registering a Handset
If you see a “not registered” message on a handset, you must register it to a
base before using it.
1. Place the handset in the base; the display should say Handset Registering.
2. Wait until the handset display says Registration Complete (about 30 seconds),
then pick up the handset and press Talk/end.
##If you don’t hear a dial tone or the display says Registration Failed, charge
the battery completely, then try again.
Adapter and Battery Information
AC adapter Base
Part number PS-0034
120V AC, 60 Hz
7.8V AC 8V AC
@ 450mA @ 300mA
Battery pack (with normal use)
BT-1016 / 500mAh, 2.4V DC
Part number
/ Capacity
BT-1025 / 400mAh, 2.4V DC
Talk time
about 10 hours
Standby time about 7 days
Battery life
about 1 year
Use only the supplied AC adapters.
Use the proper adapter for the base and any chargers.
Do not place the unit in direct sunlight or subject it to high temperatures.
20 - English
Replace the battery when the talk
or standby time becomes noticeably
reduced. For replacements, call the
Parts Department (see the front
If you hear a strange beep during a
call, check the display. When the
battery gets low, the handset shows
a low battery alert; recharge the
Rechargeable Battery Warning
This equipment contains a
rechargeable Nickel-Metal-Hydride
(Ni-MH) battery.
Nickel is a chemical known to the
state of California to cause cancer.
Do not short-circuit the battery.
The batteries in this equipment may
explode if disposed of in a fire.
Do not charge the batteries in any
charger other than the one specified
in the owner's manual. Using
another charger may damage the
battery or cause it to explode.
As part of our
commitment to
protecting our
environment and
conserving natural
resources, Uniden
voluntarily participates in an
RBRC® industry program to collect
and recycle used Ni-MH batteries
within the United States. Please call
1-800-8-BATTERY for information
on Ni-MH battery recycling in your
area. (RBRC® is a registered
trademark of the Rechargeable
Battery Recycling Corporation.)
Rechargeable Batteries Must Be
Recycled or Disposed of Properly.
Uniden works to reduce lead
content in PVC coated cords in our
products and accessories.
Warning! The cords on this product
and/or accessories contain lead,
a chemical known to the state of
California to cause birth defects
or other reproductive harm. Wash
hands after handling.
Compliance Information
FCC Part 68 Information
This equipment complies with Part 68 of
the FCC rules and the requirements adopted
by the ACTA. On the bottom of this
equipment is a label that contains, among
other information, a product identifier in
the format US: AAAEQ##TXXXX. If
requested, this number must be provided to
the phone company.
An applicable Universal Service Order
Codes (USOC) certification for the jacks
used in this equipment is provided (i.e.,
RJ11C) in the packaging with each piece
of approved terminal equipment. A plug
and jack used to connect this equipment to
the premises wiring and telephone network
must comply with the applicable FCC
Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord
and modular plug is provided with this
product. It is designed to be connected
to a compatible modular jack that is also
compliant. See installation instructions for
The REN is used to determine the number
of devices that may be connected to a phone
line. Excessive RENs on a phone line may
result in devices not ringing in response
to an incoming call. In most but not all
areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the telephone provider. The REN for this
English - 21
product is part of the product identifier that
has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN
without a decimal point (e.g., 03 is a REN
of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical,
the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation
of the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
Please follow instructions for repairing,
if any (e.g. battery replacement section);
otherwise do not substitute or repair any
parts of the device except as specified in this
manual. Connection to party line service
is subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission for
information. This equipment is hearing aid
If you experience trouble with this
equipment, contact the manufacturer
(see the cover of this manual for contact
information) or an authorized agent. If the
equipment is causing harm to the telephone
network, the telephone company may
request that you disconnect the equipment
until the problem is resolved.
If your home has wired alarm equipment
connected to a phone line, be sure that
installing the system does not disable your
alarm equipment. If you have questions
about what will disable alarm equipment,
22 - English
contact your telephone company or a
qualified installer.
Any changes or modifications to this
product not expressly approved by the
manufacturer or other party responsible for
compliance could void your authority to
operate this product.
NOTICE: According to telephone
company reports, AC electrical surges,
typically resulting from lightning strikes,
are very destructive to telephone equipment
connected to AC power sources. To
minimize damage from these types of
surges, a surge arrestor is recommended.
FCC Part 15 Information
This device complies with part 15 of the
FCC rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and (2)
This device must accept any interference
received, including interference that may
cause undesired operation. Privacy of
communications may not be ensured when
using this phone.
FCC PART 15.105(b): Note: This
equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the following
xxReorient or relocate the receiving
xxIncrease the separation between the
equipment and receiver.
xxConnect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
xxConsult the dealer or an experienced
radio/TV technician for help.
RF exposure Information
This product complies with FCC radiation
exposure limits under the following
xxThe base must be placed to allow a
minimum of 20 cm (8 inches) between
the antenna and all persons during
normal operation.
xxThe base must not be collocated or
operated in conjunction with any other
antenna or transmitter.
xxThe handset is designed for body-worn
operation and meets FCC RF exposure
guidelines when used with any belt
clip, carrying case, or other accessory
supplied with this product. (All necessary
accessories are included in the package;
any additional or optional accessories
are not required for compliance with
the guidelines.) Third party accessories
(unless approved by the manufacturer)
should be avoided as these might
not comply with FCC RF exposure
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the
applicable Industry Canada Terminal
Equipment Technical Specifications. This
is confirmed by the registration number.
The abbreviation IC before the registration
number signifies that registration was
performed based on a Declaration of
Conformity indicating that Industry
Canada technical specifications were met.
It does not imply that Industry Canada
approved the equipment.
NOTICE: The Ringer Equivalence
Number (REN) for this terminal equipment
is marked on the equipment itself. The
REN assigned to each terminal equipment
provides an indication of the maximum
number of terminals allowed to be
connected to a telephone interface. The
termination on an interface may consist of
any combination of devices subject only to
the requirement that the sum of the Ringer
Equivalence Numbers of all the devices
does not exceed 5.
Radio equipment
The term IC before the radio certification
number only signifies that Industry
Canada technical specifications were met.
Operation is subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference
that may cause undesired operation of the
device. "Privacy of communications may
not be ensured when using this telephone".
One-year Limited Warranty
Evidence of original purchase is required
for warranty service.
warrants, for one year, to the original retail
owner, this Uniden Product to be free from
defects in materials and craftsmanship with
only the limitations or exclusions set out
warranty to the original user shall terminate
and be of no further effect 12 months
after the date of original retail sale. The
warranty is invalid if the Product is (A)
damaged or not maintained as reasonable
or necessary, (B) modified, altered, or
used as part of any conversion kits,
English - 23
subassemblies, or any configurations not
sold by Uniden, (C) improperly installed,
(D) serviced or repaired by someone other
than an authorized Uniden service center
for a defect or malfunction covered by
this warranty, (E) used in any conjunction
with equipment or parts or as part of any
system not manufactured by Uniden, or (F)
installed or programmed by anyone other
than as detailed by the owner's manual for
this product.
that the product does not conform to this
warranty at any time while this warranty is
in effect, warrantor will either, at its option,
repair or replace the defective unit and
return it to you without charge for parts,
service, or any other cost (except shipping
and handling) incurred by warrantor or
its representatives in connection with the
performance of this warranty. Warrantor,
at its option, may replace the unit with a
new or refurbished unit. THE LIMITED
DAMAGES. Some states do not allow
this exclusion or limitation of incidental
or consequential damages so the above
limitation or exclusion may not apply to
LEGAL REMEDIES: This warranty gives
you specific legal rights, and you may also
24 - English
have other rights which vary from state
to state. This warranty is void outside the
United States of America and Canada.
If, after following the instructions in the
owner's manual you are certain that the
Product is defective, pack the Product
carefully (preferably in its original
packaging). Disconnect the battery from the
Product and separately secure the battery
in its own separate packaging within the
shipping carton. The Product should
include all parts and accessories originally
packaged with the Product. Include
evidence of original purchase and a note
describing the defect that has caused you
to return it. The Product should be shipped
freight prepaid, by traceable means, to
warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
As an Energy Star® Partner,
Uniden has determined that
this product meets the Energy
Star® guidelines for energy
efficiency. Energy Star® is a
U.S. registered mark.
xxUniden is a registered trademark of
Uniden America Corporation.
xxCall waiting, CID, CIDCW, and Voice
Mail are telephone line services. Your
supports these services, but you have to
arrange for them through your telephone
provider. Contact your provider for
xxThe pictures in this manual are for
example only. Your phone may not look
exactly like the pictures.
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