User Manual
TPHD403P
PTN HDBaseT Pro Extender with PoC
All Rights Reserved
Version: TPHD403P_2014V2.1
www.PTN-electronics.com
HDBaseT Pro Extender
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
 Unpack the equipment carefully and save the original box and packing material for
possible future shipment
 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
 Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
 Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
 Refer all servicing to qualified service personnel.
 To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
 Do not put any heavy items on the extension cable in case of extrusion.
 Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
 Install the device in a place with fine ventilation to avoid damage caused by
overheat.
 Keep the module away from liquids.
 Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
 Do not twist or pull by force ends of the optical cable. It can cause malfunction.
 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
 Unplug the power cord when left unused for a long period of time.
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HDBaseT Pro Extender
NOTICE: Please read this user manual carefully before using this product.
Pictures shown on this manual are for reference only, different model and specifications
are subject to real product.
This manual is only for operation instruction only, not for any maintenance usage.
The functions described in this version are updated till April 2014. Any changes of
functions and parameters since then will be informed separately. Please refer to the
dealers for the latest details.
This manual is copyright PTN Electronics Limited. All rights reserved. No part of
this publication may be copied or reproduced without the prior written consent of
PTN Electronics Limited.
All product function is valid till 2014-04-16.
PTN Electronics Limited
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HDBaseT Pro Extender
Table of Contents
1. Introduction .................................................................................................................1
1.1 Introduction to TPHD403P ................................................................................. 1
1.2 Features ............................................................................................................ 1
1.3 Package Contents ............................................................................................. 1
2. Introduction of Product Appearance ............................................................................2
2.1 Product Appearance of TPHD403PT ................................................................. 2
2.2 Product Appearance of TPHD403PR ................................................................ 3
2.3 Twisted Pair Cable Connection .......................................................................... 4
3. System Connection .....................................................................................................4
3.1 Usage Precautions ............................................................................................ 4
3.2 System Diagram ................................................................................................ 5
3.3 Connection Procedure ....................................................................................... 5
3.4 System Applications .......................................................................................... 6
4. Specification ...............................................................................................................6
5. Panel Drawing ............................................................................................................8
6. Troubleshooting & Maintenance .................................................................................9
7. After-sales Service ....................................................................................................10
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4K HDBaseT Splitter 1x4 with PoC
1. Introduction
1.1 Introduction to TPHD403P
TPHD403P is an HDMI/IR/RS232 twisted pair extender including one transmitter
(TPHD403PT) and one receiver (TPHD403PR). It is a professional 1x1 extender, with a
single CAT5e cable, the input HDMI signal can be long-distance transmitted, and the
control signal (IR & RS232) is able to work in a bi-directional way, and PoC are
supported by TPHD403P. With its Ethernet ports, TPHD403P also supports internet
access to work in a LAN.
1.2 Features

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






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HDBaseT technology
High Bandwidth: 10.2Gps
Support CEC
Support 3D
Support PoC, eliminating the complexity of installing local power supplies.
HDMI/IR/RS232 signal transmitted over single CAT5e/CAT6 twist pair.
Max transmission distance is up to 90 meters for 1080P signals.
Max transmission distance is up to 60 meters for 4K×2K signals.
Support Ethernet expanding.
HDTV Compatible, use HDMI 1.4a and HDCP compliant.
Support 1080P, 1080i, 720P, 576P, 576i, 480P, and 480i.
High quality output video signal with 24bit/36bit deep color.
Bi-directional RS232 control.
Bi-directional IR control.
LED indicators show work status.
Wall/table-mountable aluminium enclosure with PT case design.
Note: Please use a CAT5e cable with low impedance (Shielded twisted pair will be
better and should be well grounded) for good transmission effect.
1.3 Package Contents










1 x TPHD403PT
1 x TPHD403PR
4 x Mounting ears (Separated from TPHD403PT and TPHD403PR)
1 x Power adapter (DC 24V)
8 x Plastic cushions
2 x IR Emitter (MYS-003B Φ3.5mm plug, not included, selectable)
2 x IR receiver (TSMP1138 Φ3.5mm plug, not included, selectable)
2 x RS232 cables
8 x Screws (3*6mm)
1 x User manual
Notes:Please confirm if the product and the accessories are all included, if not, please
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contact with the dealers.
2. Introduction of Product Appearance
2.1 Product Appearance of TPHD403PT
Figure 1 Interfaces of TPHD403PT
No.
Name
Description
 On: Used to show the working status, blinks when in normal
working state, turns off when stop working.
On
 Link: Twisted Pair Link status indicator. It will keep on when
Link
connection is successful.
①
In
 In: When connected with a device which supports HDCP and
Power
works normally, it will keep on. If the device does not support
HDCP, it will blink.
 Power: Illuminate red when powered on.
Ethenet ports, when need to work in a LAN, one of these 4 ports
(both the Ethernet ports of TPHD403PT and TPHD403PR)
should be used for internet access, and the others can be
②
ETHERNET
connected with computers. If they are well connected, the yellow
LED indicators on the corresponding ports will keep blink and
the green ones will keep on when working.
Connect with the HDBT IN port of TPHD403PR via a single
③
HDBT OUT
CAT5e cable (90m length in max).
④
HDMI IN
HDMI input port, connect with an HDMI source device.
 IN: Connect with IR receiver, the IR signal received from this
port can only send out in TPHD403PR.
⑤
IR IN&OUT
 OUT: Connect with IR Emitter, and the sending IR signal is
received from TPHD403PR.
Serial port, 3p captive screw connector, connect with the control
terminal to control the controlled terminal, supports bi-directional
⑥
RS232
RS232 control between the transmitter (TPHD403PT) and the
receiver (TPHD403PR).
Connect with a DC 24V power adapter. (Not necessary if
⑦
DC 24V
TPHD403PR connects with power adapter)
Note: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
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2.2 Product Appearance of TPHD403PR
Figure 2 Interfaces of TPHD403PR
No.
Name
①
On
Link
Out
Power
②
ETHERNET
③
HDBT IN
④
HDMI OUT
⑤
IR IN&OUT
⑥
RS232
⑦
DC 24V
Description
 On: Used to show the working status, blinks when in normal
working state, turns off when stop working.
 Link: Twisted Pair Link status indicator. It will keep on when
connection is successful.
 Out: When connected with device which supports HDCP
and works normally, this LED will keep on. If the device
does not support HDCP, the LED will blink.
 Power: Turns red and keep on when power on.
Ethenet ports, when need to work in a local area network, one
of these 4 ports (both the Ethernet ports of TPHD403PT and
TPHD403PR) should be used for internet access, and the
others can be connected with computers. If they are well
connected, the yellow LED indicators on the corresponding
ports will keep blink and the green ones will keep on when
working.
To connect with the HDBT OUT port of TPHD403PT by using a
single CAT5e cable (90m length in max).
HDMI output port, connect with an HDMI displaying device.
 IN: Connect with IR receiver, the IR signal received from this
port can only send out in TPHD403PT.
 OUT: Connect with IR Emitter, and the sending IR signal is
received from TPHD403PT.
Serial port, 3p captive screw connector, connects with the
control terminal to control the controlled terminal, supports
bi-directional RS232 control between the transmitter
(TPHD403PT) and the receiver (TPHD403PR).
Connect with a DC 24V power adapter. (Not necessary if
TPHD403PT connects with power adapter)
Note: Pictures shown in this manual are for reference only, different model and
specifications are subject to real product.
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2.3 Twisted Pair Cable Connection
The twisted pair used in TPHD403P MUST be a straight-through cable. The connectors
can be T568A or T568B, but both sides must be the same.
TIA/EIA T568A
TIA/EIA T568B
Pin
Cable color
Pin
1
green white
1
orange white
2
green
2
orange
3
orange white
3
green white
4
blue
4
blue
5
blue white
5
blue white
6
orange
6
green
7
brown white
7
brown white
8
brown
8
brown
1st
Ground
2nd
Ground
3rd
Group
4th
Group
4--5
3--6
1--2
7--8
1st
Ground
2nd
Ground
3rd
Group
4th
Group
Cable color
4--5
1--2
3--6
7--8
3. System Connection
3.1 Usage Precautions
Please cut off the power of the HDMI source device and the output displaying device
before accessing with TPHD403P, as it may damage to TPHD403P. Ensure that all
connections (including the power cord) are done before turning on the power to work
with TPHD403P.
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3.2 System Diagram
Figure 3 System Diagram
3.3 Connection Procedure
Step1. Connect HDMI source (such as DVD player) to HDMI IN port of the transmitter
TPHD403PT with HDMI cable.
Step2. Connect HDBT OUT port of TPHD403PT and HDBT IN port of TPHD403PR, with
single CAT5e cable.
Step3. Connect HDMI displayer (such as HDTV) to HDMI OUT port of TPHD403PR with
HDMI cable.
Step4. Both TPHD403PT and TPHD403PR have IR IN and OUT. When one model use
for IR signal receiver, the IR signal must be sent out by the other model.
For example: When “IR IN” of TPHD403PT connects with an IR receiver, the IR
Emitter must be connected to “IR OUT” of TPHD403PR.
Step5. To set as a LAN, one of the four ETHERNET ports of TPHD403PT and
TPHD403PR should be used for Internet access, and the others can be
connected with computers.
Step6. Connect the RS232 port of the computer and the RS232 port of TPHD403PT or
TPHD403PR (any one is able to work as the RS232 signal can be transmitted
bi-directionally) by using a RS232 cable.
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Step7. Connect with DC24V power adaptor(s) (Any end of TPHD403PT and
TPHD403PR is connected with power adapter is enough with its PoC function).
3.4 System Applications
As its good performance in control and transmission, TPHD403P can be widely used in
computer realm, monitoring, large screen displaying, conference system, education and
bank securities institutions etc.
4. Specification
Model
Spec
TPHD403PT
TPHD403PR
Input
Input Signal
1 HDMI,1 IR in, 1 RS232
Input Connector
1 HDMI female
1 3.5mm mini jack for IR in
1 3P captive connector
1 IR in, 1 HDBaseT, 1
RS232
1 3.5mm mini jack for IR in
1 RJ-45
1 3P captive connector
Video Signal
HDMI1.4a
HDMI1.4a
Audio
Digital audio, transmit
through HDMI audio
Digital audio, transmit
through HDMI audio
Output
Output
Output Connector
1 HDBaseT, 1 IR out, 1
RS232
1 RJ-45
1 3.5mm mini jack for IR out
1 3P captive connector
Video signal
HDMI1.4a
Transmission Mode
HDBaseT
1 HDMI, 1 IR out, 1 RS232
1 HDMI female
1 3.5mm mini jack for IR out
1 3P captive connector
HDMI1.4a
Ethernet Port
Connector
2 RJ45
Ethernet
Transmission Speed
2 RJ45
Adaptive 10M/100M (max), full duplex or half duplex.
General
Resolution
800x600@60Hz、1024x768@Hz、1280x720@60Hz、
1280x1024@60Hz 、1366x768@60Hz、1600x1200@60Hz
1920x1080@60Hz、1920x1200@60Hz、3D、4K×2K
Transmission
Distance
Max distance 90m
SNR
>70dB@ 100MHz-100M
Bandwidth
10.2Gbps
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HDMI Standard
Support HDMI1.4a and HDCP
Impedance
75Ω
Temperature
-10 ~ +40℃
Humidity
10% ~ 90%
Power Consumption
10W
Power Supply
Input: 100VAC~240VAC, 50/60Hz; Output: 24VDC 1.25A
Dimension (W*H*D)
152x30x 84mm
Net Weight
0.8Kg
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5. Panel Drawing
Figure 4 Panel Drawing of TPHD403PT
Figure 5 Panel Drawing of TPHD403PR
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6. Troubleshooting & Maintenance
Problems
Causes
Solutions
Incorrect setting on the
display
Check the display’s setting
A cable of bad quality
Try another high quality
connection cable
No signal at the input /
output end
Check with oscilloscope or
multimeter if there is any
signal at the input / output
end.
Fail or loose connection
Make sure the connection
is good
The extender is broken
Send it to authorized
dealer for repairing.
Wrong
RS232
communication parameters
Make sure the RS232
communication parameters
are correct.
The device has already
been broken
Send it to authorized
dealer for repairing.
Cannot recognize device
connected
to
the
ETHERNET port
The connected device has
the same IP address with
the extender
Change the IP address of
the
extender
or
the
connected device.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
Cannot control the device
by RS232 / IR
The device has already
been broken
Send it to authorized
dealer for repairing.
Output images in display
show with ghost
No output image when
switching
Cannot control the device
by control device (e.g. a
PC) through RS232 port
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
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7. After-sales Service
If there appear some problems when running the device, please check and deal with the
problems reference to this user manual. Any transport costs are borne by the users
during the warranty.
1) Product Limited Warranty: PTN warrants that its products will be free from defects
in materials and workmanship for three years, which starts from the first day you
buy this product (The purchase invoice shall prevail).
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the unit is within the Warranty period must be presented to obtain warranty
service.
2) What the warranty does not cover:
 Warranty expiration.
 Factory applied serial number has been altered or removed from the product.
 Damage, deterioration or malfunction caused by:
 Normal wear and tear
 Use of supplies or parts not meeting our specifications
 No certificate or invoice as the proof of warranty.
 The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
 Damage caused by force majeure.
 Servicing not authorized by PTN
 Any other causes which does not relate to a product defect
 Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
 Product version and name.
 Detailed failure situations.
 The formation of the cases.
Remarks: For any questions or problems, please try to get help from your local
distributor, or email PTN at: support@PTN-electronics.com.
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PTN Electronics Limited
Tel: +86-755-2846 1819
Fax: +86-755-8471 7796
Email: info@PTN-electronics.com
Website: www.PTN-electronics.com