Vanguard VMH26TPB Installation manual

VENT-FREE COMPACT FIREPLACE
®
OWNER’S OPERATION AND INSTALLATION MANUAL
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VMH26TPB
VMH26TNB
14,000 to 26,000 Btu/Hr
with Thermostat
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
Shown with Optional
Cabinet Mantel/Hearth
Base Accessory
WARNING: Improper installation, adjustment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency,
or the gas supplier.
WARNING: This is an unvented gasfired heater. It uses air (oxygen) from the
room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for
Combustion and Ventilation section on
page 4 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
2
TABLE OF CONTENTS
SAFETY INFORMATION
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
CLEANING AND MAINTENANCE ............................................ 19
LOCAL CODES ........................................................................... 3
TROUBLESHOOTING .............................................................. 20
PRODUCT IDENTIFICATION ..................................................... 3
SPECIFICATIONS .................................................................... 23
PRODUCT FEATURES .............................................................. 4
SERVICE HINTS ....................................................................... 23
UNPACKING ............................................................................... 4
TECHNICAL SERVICE ............................................................. 23
ASSEMBLY ................................................................................. 4
REPLACEMENT PARTS .......................................................... 23
AIR FOR COMBUSTION AND VENTILATION ........................... 5
ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 24
INSTALLATION ........................................................................... 7
ACCESSORIES ........................................................................ 26
OPERATING FIREPLACE ........................................................ 17
OWNER’S REGISTRATION FORM .......................................... 27
INSPECTING BURNER ............................................................ 18
WARRANTY INFORMATION ...................................... Back Cover
SAFETY INFORMATION
WARNING ICON
G 001
WARNINGS
WARNING: This product contains and/or generates
chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service this fireplace. Improper use of this fireplace can
cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea. If
you have these signs, the fireplace may not be working properly.
Get fresh air at once! Have fireplace serviced. Some people are
more affected by carbon monoxide than others. These include
pregnant women, people with heart or lung disease or anemia, those
under the influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this fireplace.
WARNING: Any change to this fireplace or its
controls can be dangerous.
WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner
flame patterns. Ceiling fans can create drafts that
alter burner flame patterns. Altered burner patterns
can cause sooting.
WARNING: Do not use a blower insert, heat
exchanger insert, or other accessory not approved
for use with this fireplace.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material on
or near the appliance. Never place any objects in the
fireplace.
Fireplace front and screen becomes very hot when
running fireplace. Keep children and adults away
from hot surfaces to avoid burns or clothing ignition.
Fireplace will remain hot for a time after shutdown.
Allow surfaces to cool before touching.
Carefully supervise young children when they are in
the room with fireplace.
You must operate this fireplace with a fireplace screen
in place. Make sure fireplace screen is in place before
running fireplace.
Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors
and liquids.
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111043-01B
SAFETY INFORMATION
LOCAL CODES
PRODUCT IDENTIFICATION
3
3
SAFETY INFORMATION
Continued
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors (propane/LP only).
If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
This fireplace shall not be installed in a bedroom or bathroom.
Do not use this fireplace as a wood-burning fireplace. Use only
the logs provided with the fireplace.
Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could
fall into the control area of fireplace.
This fireplace is designed to be smokeless. If logs ever appear
to smoke, turn off fireplace and call a qualified service person.
Note: During initial operation, slight smoking could occur due
to log curing and fireplace burning manufacturing residues.
To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 19.
Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or
on adjacent walls or furniture.
This fireplace needs fresh air ventilation to run properly. This
fireplace has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the fireplace if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 5 through 7. If fireplace keeps shutting off, see Troubleshooting, pages 20 through 22.
Do not run fireplace
• where flammable liquids or vapors are used or stored.
• under dusty conditions.
Do not use this fireplace to cook food or burn paper or other
objects.
Do not use fireplace if any part has been under water. Immediately call a qualified service technician to inspect the room
fireplace and to replace any part of the control system and any
gas control which has been under water.
Turn off and unplug fireplace and let cool before servicing. Only
a qualified service person should service and repair fireplace.
15. Operating fireplace above elevations of 4,500 feet could cause
pilot outage.
16. Do not operate fireplace if any log is broken. Do not operate
fireplace if a log is chipped (dime-sized or larger).
17. To prevent performance problems, do not use propane/LP fuel
tank of less than 100 lbs. capacity (propane/LP only).
18. Provide adequate clearances around air openings.
LOCAL CODES
Install and use fireplace with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel Gas
Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT IDENTIFICATION
Fireplace
Cabinet
Screen
Logs
Control Knob
Ignitor Button
Figure 1 - Vent-Free Gas Compact Fireplace
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111043-01B
4
PRODUCT FEATURES
UNPACKING
ASSEMBLY
Assembling Fireplace
PRODUCT FEATURES
ASSEMBLY
SAFETY PILOT
WARNING: Always have branch support and
screen in place before operating fireplace. This prevents excessive temperatures on fireplace surfaces.
This fireplace has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for vent-free
room fireplaces. The ODS/pilot shuts off the fireplace if there is not
enough fresh air.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this fireplace may result in
property damage or personal injury.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches,
batteries, or other sources to light fireplace.
THERMOSTATIC HEAT CONTROL
ASSEMBLING FIREPLACE
This fireplace has a thermostat sensing bulb and a control valve. The
thermostat will automatically modulate the heat output to maintain
a consistent room temperature. This results in greater fireplace
comfort. This can also result in lower gas bills.
Tools Required:
• Phillips screwdriver
• 5/16" hex wrench
• slotted screwdriver
UNPACKING
Installing Log
1.
1.
2.
3.
2.
3.
4.
5.
Remove log box and fireplace from carton. The hood is not
attached. IMPORTANT: The fireplace hood is inside the cardboard protective end wrap on the left side of fireplace (as
viewed from front). A decal is on the outside of the cardboard
end wrap stating hood is enclosed (see Figure 2).
Remove hood from cardboard protective end wrap as shown
in Figure 2.
Remove all protective packaging applied to fireplace for shipment.
Make sure your fireplace includes one hardware packet.
Check fireplace for any shipping damage. If fireplace is damaged, promptly inform dealer where you bought fireplace.
4.
5.
Lift screen up and pull out to remove.
Cut two plastic straps to remove the log from the firebox cavity.
An optional blower is available. See Accessories, page 26. Install optional blower now. Follow installation instructions provided with blower.
Remove log packaging material and discard packaging. Gently
place log set on burner support (see Figure 3). The log should
fit flat against top of burner support and log locator tabs fit
into the slots under the log. Do not allow log to contact flame.
If flame contacts log, soot will be created.
Reattach screen by placing the notches in the screen frame
over the shoulder screws and pushing down.
IMPORTANT:
THIS PACKAGE CONTAINS A
FIREPLACE HOOD. UNWRAP
CARTON AND REMOVE HOOD
BEFORE DISCARDING
PROTECTIVE PACKAGING.
Hood Enclosed
Decal
Cardboard
Protective
Fireplace
End Wrap
Shoulder
Screw
Burner Support with
Log Locator Tabs
Log
Screen
2
1
Branch
Support
Hood
Figure 2 - Removing Fireplace Hood
Figure 3 - Assembling Fireplace
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111043-01B
ASSEMBLY
Assembling Fireplace (Cont.)
AIR FOR COMBUSTION AND VENTILATION
5
5
Providing Adequate Ventilation
ASSEMBLY
Continued
Assembling Hood
1.
2.
3.
4.
5.
6.
Locate four black phillips sheet metal screws from the hardware packet.
Rotate hood as shown in Figure 4. Make sure hood tabs
point toward fireplace.
Insert hood tabs between baffle and louvers (see Figure 4).
Gently rotate hood to upright position. Make sure hood tabs are
behind louvers and hood is resting on firebox top (see Figure 4).
Align screw holes on hood with screw holes on firebox top.
Insert screws as shown in Figure 4. Tighten screws firmly.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code,ANSI
Z223.1/ NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
Louver
Hood Tabs
The information on pages 5 through 7 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
Hood
Hood Tab
Baffle
Sheet Metal
Screw
Firebox Top
Figure 4 - Assembling Hood
AIR FOR COMBUSTION AND
VENTILATION
WARNING: This heater shall not be installed in a
confined space or unusually tight construction unless provisions are provided for adequate combustion
and ventilation air. Read the following instructions to
insure proper fresh air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce
heat loss in homes. Home owners weather strip and caulk around
windows and doors to keep the cold air out and the warm air in. During
heating months, home owners want their homes as airtight as possible.
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
a. walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6 x 10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates
and floors, between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you
must provide additional fresh air. See Ventilation Air
From Outdoors, page 7.
If your home does not meet all of the three criteria above,
proceed to Determining Fresh-Air Flow For Fireplace
Location, page 6.
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111043-01B
6
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation (Cont.)
Determining Fresh-Air Flow for Heater Location
AIR FOR COMBUSTION AND
VENTILATION
Continued
Confined and Unconfined Space
3.
The National Fuel Gas Code, ANSI Z223.1.3/ NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
a space whose volume is not less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example:
30,000
Gas water heater
_____________
Btu/Hr
26,000
Vent-free heater
+ _____________
Btu/Hr
56,000
Total
= _____________
Btu/Hr
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
a space whose volume is not less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
_____________ Btu/Hr
Gas water heater*
_____________ Btu/Hr
Gas furnace
_____________ Btu/Hr
Vented gas heater
_____________ Btu/Hr
Gas fireplace logs
_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total
= _____________ Btu/Hr
4.
Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
56,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/
Hr used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
A.
Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air From
Inside Building, page 7.
Determining if You Have a Confined or
Unconfined Space
B.
Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 7.
Use this work sheet to determine if you have a confined or unconfined space.
C.
Install a lower Btu/Hr heater, if lower Btu/Hr size makes room
unconfined.
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
Space: Includes the room in which you will install heater plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1.
Determine the volume of the space (length x width x height).
Length x Width x Height = ___________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.
2.
Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
WARNING: If the area in which the heater may be
operated is smaller than that defined as an unconfined space or if the building is of unusually tight
construction, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3 or applicable local codes.
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
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111043-01B
AIR FOR COMBUSTION AND VENTILATION
Ventilation Air
INSTALLATION
7
7
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 5). You can also remove door into
adjoining room (see option 3, Figure 5). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
12"
Ventilation
Grills
into Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option 3
12"
Outlet
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Inlet Air
Ventilated
Crawl Space
Figure 6 - Ventilation Air from Outdoors Shown with Optional
Mantel
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughout the house. In the event of a power outage,
you can use this heater as your primary heat source.
WARNING: A qualified service person must install fireplace. Follow all local codes.
WARNING: Never install the fireplace
• in a bedroom or a bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36 inches from the
front, top, or sides of the fireplace
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
Figure 5 - Ventilation Air from Inside Building Shown with
Optional Mantel
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111043-01B
Ventilated
Attic
8
INSTALLATION
Check Gas Type
Installation Items
Locating Fireplace
INSTALLATION
Continued
CAUTION: This fireplace creates warm air currents. These currents move heat to wall surfaces next
to fireplace. Installing fireplace next to vinyl or cloth
wall coverings or operating fireplace where impurities
(such as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls or cause odors.
IMPORTANT: Vent-free fireplaces add moisture to the air. Although
this is beneficial, installing fireplace in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for
Combustion and Ventilation, pages 5 through 7.
Note: Your Vanguard fireplace is designed to be used in zero clearance
installations. Wall or framing material can be placed directly against
any exterior surface of your fireplace, except where standoff spacers are
integrally attached. If standoff spacers are attached to your fireplace,
these spacers can be placed directly against wall or framing materials.
Use the dimensions shown for rough openings to create the easiest
installation (see Built-In Fireplace Installation, page 9).
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If
your gas supply is not correct, do not install fireplace. Call dealer
where you bought fireplace for proper type fireplace.
INSTALLATION ITEMS
Before installing fireplace, make sure you have the items listed
below.
• external regulator - propane/LP only (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection*
• ground joint union
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 26.
Note: If desired, purchase a four-sided brass trim kit for built-in
installations. See Accessories, page 26.
LOCATING FIREPLACE
WARNING: Maintain the minimum clearances
shown in Figures 7 and 8. If you can, provide greater
clearances from floor, ceiling, and joining wall.
You can recess firebox into the wall. You can also position fireplace
in the optional cabinet or corner mantels. IMPORTANT: Only use
optional cabinet or corner mantels specified in this manual. Purchase the optional mantel from your dealer (see Accessories, page 26).
CEILING
36"
Minimum
6"
Minimum
From
Sides Of
Fireplace
Left
Side
Right
Side
0" Minimum To Top Surface
Of Carpeting, Tile Or Other
Combustible Material
FLOOR
Figure 7 - Mounting Clearances As Viewed From Front of
Fireplace Shown Built-In the Wall
CEILING
Top Of
Mantel Can
Be Flush
With Wall
Left
Side
36"
Minimum
Right
Side
0" Minimum To Top
Surface Of Carpeting,
Tile Or Other
Combustible Material
Figure 8 - Mounting Clearances As Viewed From Front of
Fireplace Shown with Optional Mantel
Note: When installing fireplace directly on carpeting, tile or other
combustible material, other than wood flooring, the fireplace shall
be installed on a metal or wood panel extending the full width and
depth of the fireplace.
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111043-01B
INSTALLATION
Locating Fireplace (Cont.)
Built-In Fireplace Installation
9
9
INSTALLATION
Continued
2.
CAUTION: If you install the fireplace in a home
garage
• fireplace pilot and burner must be at least 18 inches
above floor.
• locate fireplace where moving vehicle will not hit it.
For convenience and efficiency, install fireplace
• where there is easy access for operation, inspection, and service.
• in coldest part of room.
An optional blower kit is available from your dealer (see Accessories, page 26). If planning to use blower, locate fireplace near an
electrical outlet.
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves installing fireplace
into a framed-in enclosure. This makes the front of fireplace flush
with wall. An optional brass trim kit accessory is available (see
Accessories, page 26). Brass trim will extend past sides of fireplace
approximately 1/2 inch. This will cover the rough edges of the wall
opening. If installing a built-in mantel above the fireplace you must
follow the clearances shown in Figure 12, page 10. Follow the
instructions below to install the fireplace in this manner.
Height
Front Width
Depth
Bottom
1.
Actual
26"
26 3/4"
9 1/2"
3/4"
3.
4.
5.
6.
7.
8.
9.
If installing GA3450T blower accessory, do so at this time.
See Installing Blower Accessory GA3450T, page 11.
Note: If not installing blower accessory, you may wish to run
electrical wiring to your fireplace for future blower installation (see Accessories, page 26) Use only approved three-wire
electrical wiring.
Note: A qualified installer should make all electrical connections.
Install gas piping to fireplace location. This installation includes
an approved flexible gas line (if allowed by local codes) after
the equipment shutoff valve. The flexible gas line must be the
last item installed on the gas piping.
If you have not assembled firebox, follow instructions on page 4.
Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
Attach flexible gas line to fireplace gas regulator. See Connecting Fireplace to Gas Supply, page 15.
Bend four nailing flanges on outer casing with pliers (see
Figure 11, page 10).
Attach fireplace to wall studs using nails or wood screws
through holes in nailing flange.
Check all gas connections for leaks. See Checking Gas Connections, page 16.
Framing
26 7/8"
26 7/8"
10 1/2"
3/4"
Frame in rough opening. Use dimensions shown in Figure 9
for the rough opening.
If installing in a corner, use dimensions shown in Figure 10
for the rough opening. The height is 26 7/8" which is the same
as the wall opening above.
10 1/2"
267/8"
7
26 /8"
3/4" Off
The Floor
Minimum
Figure 9 - Rough Opening for Installing in Wall
WARNING: If pre-wiring, do not connect wiring to
any electrical source at this time.
Install fireplace electrical outlet and connect wiring
to outlet before connecting to electrical source. The
fireplace electrical outlet is included with the GA3450T
blower accessory.
Only use the fireplace electrical outlet supplied with
the GA3450T blower accessory.
365/8"
257/8"
267/8"
513/4"
Figure 10 - Rough Opening for Installing in Corner
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111043-01B
10
INSTALLATION
Built-In Fireplace Installation (Cont.)
Optional Mantel Installation
INSTALLATION
Continued
10. If using optional brass trim kit, install the trim after final finishing and/or painting of wall. See instructions included with
brass trim accessory for attaching brass trim.
Mantel Clearances for Built-In Installation
If placing mantel above built-in fireplace, you must meet minimum
clearance between mantel shelf and top of fireplace opening.
IMPORTANT: When finishing your firebox, combustible materials
WARNING: Do not allow any combustible materials to overlap the firebox front facing.
IMPORTANT: Noncombustible materials such as brick, tile, etc.
may overlap the front facing, but should never cover any necessary
openings like louvered slots.
WARNING: Do not allow noncombustible materials
to cover any necessary openings like louvered slots.
WARNING: Never modify or cover the louvered
slots on the front of the firebox.
WARNING: Use only noncombustible mortar or
adhesives when overlapping the front facing with
noncombustible facing material.
Nails or
Wood Screws
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the firebox may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard.
Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum clearances shown in Figure 12, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
OPTIONAL MANTEL INSTALLATION
Note: Refer to instructions provided with the mantel for assembly
instructions. Refer to instructions below for system installation. Refer
to instructions on page 4 for firebox assembly. Blower accessory
should be installed if it is being used (see Accessories, page 26).
1. Unscrew four brass screws that attach top louver to fireplace.
Remove louver from fireplace and set aside.
2. Place fireplace on wood base.
3. Place mantel around fireplace/base assembly.
4. Assemble brass trim kit. See Assembling Brass Trim, page 11.
Mantel Shelf
10"
21"
16"
13"
Figure 11 - Attaching Fireplace to Wall Studs
19"
Nailing Flanges
Note:
8"
All vertical
measurements 6"
are from top of
2 1/2"
fireplace
opening to
bottom of
mantel shelf. All
measurements
are in inches.
Side of
Firebox
Figure 12 - Minimum Mantel Clearances for Built-In Installation
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111043-01B
INSTALLATIONS
Optional Mantel Installation (Cont.)
Installing Blower Accessory - GA3450T
11
11
INSTALLATION
Continued
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Firmly snap brass trim kit on shoulder screws. Shoulder screws
are located on fireplace cabinet (see Figure 13).
Align brass trim kit for flush fit around opening.
Use two 3" wood screws provided and attach fireplace base to
wooden base (see Figure 13).
Remove brass trim kit and mantel. Be careful not to damage
wall or mantel.
Place wood base next to wall at installation location.
Attach wood base to floor with two 1 3/4" black screws provided
(see Figure 14). If the floor is concrete use anchor method (see
Attaching Wood Base to Solid Floor, page 14).
Install gas line. See Connecting To Gas Supply, page 14.
Check for leaks. See Checking Gas Connections, page 16.
Place mantel around fireplace. Be careful not to damage wall
or mantel.
Place brass trim kit on the shoulder screws located on the side
and top of the fireplace. Firmly snap the brass trim over the
shoulder screws on fireplace (see Figure 13).
Adjust assembly to remove any gaps. Attach remaining two 3"
wood screws from hardware pack through openings inside of
fireplace sides into the mantel. The openings are located at top
behind the area for the brass louvers (see Figure 14).
Reinstall top brass louvers.
Hole for 3" wood
screw for attaching
fireplace to mantel
Assembling Brass Trim (Brass Trim Shipped
with Mantel)
1.
2.
3.
4.
5.
6.
7.
8.
Remove packaging from three remaining pieces of brass trim.
Locate two adjusting plates with set screws, and two shims in
the hardware packet.
Align shim under adjusting plate as shown in Figure 15.
Slide one end of adjusting plate/shim in slot on mitered edge
of top brass trim (see Figure 15).
Slide other end of adjusting plate/shim in slot on mitered edge
of side brass trim (see Figure 15).
While firmly holding edges of brass trim together, tighten both
set screws on the adjusting plate with slotted screwdriver.
Repeat steps 1 through 6 for other corner.
Set brass assembly aside for later installation.
Slot
Set Screws
Top Brass
Trim
Adjusting
Mitered Edge
Plate
Side Brass Trim
Shim
Slot
Shoulder Screws
Figure 15 - Assembling Brass Trim
INSTALLING BLOWER ACCESSORY
GA3450T
Removing Upper Louver Assembly
Assembled
Brass Trim
Hole for 3"
wood screw for
attaching
fireplace to
wooden base
To install the blower accessory, you must first remove the upper
louver assembly.
1. Lift screen off heater.
2. Remove 4 screws from louver assembly (see Figure 16). Save
these screws.
3. Pull louver assembly straight out from the cabinet. Be careful
not to scratch the paint. Set louver assembly and screws aside.
Blower Bracket
Mounting Holes
Figure 13 - Attaching Brass Trim to Fireplace
Brass Screws
1 3/4" Screw
Upper Louver
Assembly
Wood Base
Figure 14 - Attaching Wood Base to Floor
Figure 16 - Removing Upper Louver Assembly
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111043-01B
12
INSTALLATION
Installing Blower Accessory - GA3450T (Cont.)
INSTALLATION
Continued
Removing Valve Cover Shield
1.
2.
3.
Open bottom louver assembly by swinging the assembly down
(see Figure 17).
Using short Phillips screwdriver, remove the screw under the
center of the branch support. Rotate valve cover shield clockwise and slide out.
IMPORTANT: Do not remove shoulder screw on the left side
of valve cover shield. Slide the valve cover shield off of the
shoulder screw (see Figure 17).
Note: If you do not have a short Phillips screwdriver, the
screen, log set, and branch support must be removed so a longer
screwdriver may be used. See Connecting Equipment Shutoff
Valve to Heater Control, page 15, steps 1 and 2.
Branch Support
4.
5.
6.
7.
Shoulder Screw
8.
Remove
Screw
Valve Cover
Shield
Note the wire locations on back of AUTO/OFF/ON switch.
The terminals on back of switch are numbered 1, 2, and 3.
Carefully remove red wire from terminal 1 and blue wire from
terminal 3. Black wire can remain on middle terminal 2 (see
Figure 18).
Carefully disconnect green and white wires at their insulated
connectors.
In top of the heater cabinet, locate the four mounting holes on
the outer casing. Align these four holes with those on the blower
bracket assembly. Attach blower bracket assembly to the outer
casing with 4 #10 screws provided (see Figure 18).
Route the wire harness through the hole in left side of baffle.
Pull wire harness through lower opening above where the
valve shield was removed. (see Figure 18).
Insert the 4 wire harness into one of the round holes in the rear
of the valve cover shield and through the rectangular hole in
the front of shield (see Figure 18).
Reconnect red wire to switch position 3. Reconnect blue wire
to switch position 1. Reconnect green and white wires.
Blower Bracket
Assembly
Wire
2
Harness
Screw
Wiring Routing
Hole in Baffle
Baffle
1
Snap Bushings
Bottom Louver
Assembly
Switch
Power
Cord
Figure 17 - Removing Valve Cover Shield
Installing Blower Assembly
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause
improper and dangerous operation.
CAUTION: Verify proper operation after servicing.
Note: If you are using a mantel with your heater, use the following
instructions. If your heater is built-in, see For Built-In Installation
on page 13.
1. Install snap bushings found in hardware kit into both holes in
rear of valve cover shield.
2. Make sure the wire harness is firmly connected to the terminals
on the blower bracket assembly.
3
2
1
Switch
Plate Blue
Red
Valve Cover
Shield
Box Cover
Wire
Harness
Figure 18 - Installing Blower Bracket Assembly
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111043-01B
INSTALLATION
Installing Blower Accessory - GA3450T(Cont.)
13
13
INSTALLATION
Continued
9.
Install the switch plate on the valve cover shield with 2 #10
screws provided (see Figure 18, page 12). Reinstall the valve
cover shield. Route power cord out of the cabinet by inserting
it through the bushing on the outer casing (see Figure 18, page
12). Plug fan kit into 120-Volt grounded power supply and test
operation. Note: When switch is in the AUTO position, the
fan will start after the heater has run for a few moments. The
fan will continue to run for several moments after the heater
has been turned off. When switch is in the ON position, the
fan will run until turned to OFF. Reinstall upper louver assembly and hood if previously removed, (see Figure 16, page 11).
Close lower louver door.
5.
6.
7.
8.
Plug power cord to the outlet receptacle (not provided) as shown
in figure 19. Wind the extra cable in power cord and and tie it
up with the plastic wire strap (see Figure 21). Set the cable
bundle between the burner bracket and outer casing, away from
the burner.
Reinstall valve cover shield.
Test to make sure the blower is working properly.
Reinstall upper louver assembly and hood if previously removed,
(see Figure 16, page 11). Close lower louver door.
Fan Switch
(Auto/Off/On)
Auto
1
Off
2
3
Blue
On
Valve Cover
Shield
Thermostat
Switch
(N.O.)
Blue
110/115
V.A.C.
Red
Blower
Motor
Black
White
Green
Red
White
Green
Switch
Plate
Screw
Figure 20 - Wiring Diagram For Blower Accessory Built-In
Installation
Blower Bracket
Assembly
Figure 19 - Installing Switch Plate to Valve Cover Shield
For Built-In Installation
WARNING: A licensed electrician must connect
the wiring harness to electrical supply following all
local codes. Electrician must provide a clamp on the
box cover to secure the wiring. Wiring should be
routed through the bushing in the hole on the outer
casing of heater.
Follow instructions Removing Valve Cover Shield (page 12), then
1. Install a snap bushing found in hardware kit into one of the holes
found on rear of valve cover shield. The other hole is for a strain
relief clamp (not supplied) to secure incoming electrical supply.
2. Follow steps 2 through 6 in Installing Blower Assembly, page 12.
Also remove black wire from middle switch terminal 2.
3. Remove black plastic strain relief and power cord from switch
plate. The power cord supplied will not be used in built-in installations. Pop in the plastic snap bushing found in hardware
kit into the hole left by supply cord/strain relief.
4. A licensed electrician must follow the wiring diagram to connect incoming electrical supply to fan kit wiring harness (see
Figure 20).
Wire
Harness
Screw
Switch
Power
Cord
Outlet
Receptacle
3
2
1
Blue
Red
Switch
Plate
Plastic
Wire Strap
Valve
Cover
Shield
Box Cover
Clamp Connector
(not included)
Wire
Harness
Figure 21 - Installing Blower Bracket Assembly
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111043-01B
INSTALLATION
14
Installing Blower Accessory - GA3450T (Cont.)
Attaching Wood Base to Solid Floor
Connecting to Gas Supply
INSTALLATION
Continued
Extension Cord
Use extension cord if needed. The cord must have a three-prong,
grounding plug and a three-hole receptacle. Make sure cord is in good
shape. It must be heavy enough to carry the current needed. An
undersized cord will cause a drop in line voltage. This will result in
loss of power and overheating. Use a No. 16 AWG cord for lengths
less than 50 feet.
ATTACHING WOOD BASE TO SOLID FLOOR
For attaching base to solid floors (concrete or masonry)
Note: Floor anchors and mounting screws are in hardware package.
The hardware package is provided with fireplace.
1. Drill holes at marked locations using 5/16" drill bit. For solid
floors (concrete or masonry), drill at least 1" deep.
2. Fold floor anchor as shown in Figure 22.
3. Insert floor anchor (wings first) into hole. Tap anchor flush to
floor.
4. Insert mounting screws through base and into floor anchors.
5. Tighten screws until base is firmly fastened to floor.
For propane/LP units, installer must supply an external regulator.
The external regulator will reduce incoming gas pressure. You
must reduce incoming gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas pressure, fireplace
regulator damage could occur. Install external regulator with the
vent pointing down as shown in Figure 23. Pointing the vent down
protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2"
or greater diameter to allow proper gas volume to
fireplace. If pipe is too small, undue loss of volume
will occur.
Propane/LP
Supply Tank
External Regulator
Vent Pointing Down
Figure 22 - Folding Anchor
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 45° male flare
fitting 5/8"-18 UNF (Unified National Fine Thread) inlet
connection and the flexible gas line provided.
WARNING: A qualified service person must connect fireplace to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace
directly to the propane/LP supply. This fireplace
requires an external regulator (not supplied). Install
the external regulator between the fireplace and
propane/LP supply.
Figure 23 - External Regulator with Vent Pointing Down
Installation must include a equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from fireplace (see Figure 24,
page 15).
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Check your building codes for any special requirements for locating
equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged fireplace valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
WARNING: Never connect natural gas fireplace to
private (non-utility) gas wells. This gas is commonly
known as wellhead gas.
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111043-01B
INSTALLATION
Connecting to Gas Supply (Cont.)
Connecting Equipment Shutoff Valve to Heater Control
15
15
INSTALLATION
Continued
We recommend that you install a sediment trap in supply line as
shown in Figure 24. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into fireplace controls. If sediment trap is not installed
or is installed wrong, fireplace may not run properly.
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
PROPANE/LP
From External Regulator
(11" W.C. to 14" W.C.
Pressure)
3" Minimum
Pipe
Nipple
Cap
Tee
Joint
NATURAL
From Gas Meter (5" W.C.
to 10.5" W.C. Pressure)
CAUTION: Avoid damage to regulator. Hold gas
regulator with wrench when connecting it to gas
piping and/or fittings.
4.
5.
6.
Apply pipe joint sealant lightly to male threads of gas connector attached to flexible gas line/equipment shutoff valve (see
Figure 26).
Check all gas connections for leaks. See Checking Gas Connections, page 16.
Replace branch support back into fireplace. Feed flexible gas
line into fireplace base area while replacing branch support.
Make sure the entire flexible gas line is in fireplace base area.
Reattach branch support to fireplace with screws removed in
step 2.
Branch
Support
Screen
Shipping
Screw
Shoulder
Screw
Sediment Trap
Figure 24 - Gas Connection
Flexible
Gas Line
* Purchase the optional CSA design-certified equipment shutoff
valve from your dealer. See Accessories, page 26.
CONNECTING EQUIPMENT SHUTOFF VALVE
TO HEATER CONTROL
Screen
Installation Items Needed
NOTICE: Most building codes do not permit concealed gas connections. A flexible gas line is provided to allow accessibility from the fireplace (see
Figure 25). The flexible gas supply line connection to
the equipment shutoff valve should be accessible.
Figure 25 - Removing Log Base Assembly From Fireplace
To Fireplace
Gas Regulator
➞
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not provided)
1. Remove fireplace screen. Remove two screws that hold fireplace screen in place for shipping. These screws are located
near top of screen. Discard screws. Lift fireplace screen up
and pull out to remove.
2. Remove screws that attach branch support to fireplace (see
Figure 25). Carefully lift up branch support and remove from
fireplace (see Figure 25).
3. Route flexible gas line included from fireplace control to equipment shutoff valve through side or rear access holes in outer casing.
Flexible Gas Line from
Fireplace Gas Regulator
Provided with Fireplace
PROPANE/LP
To External
Regulator
➞
NATURAL
To Gas Supply
Figure 26 - Attaching Flexible Gas Line to Equipment Shutoff
Valve
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111043-01B
Equipment Shutoff Valve
Provided by Installer
16
INSTALLATION
Checking Gas Connections
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and fireplace. See
guidelines under Connecting to Gas Supply, page 14.
3.
4.
5.
6.
7.
8.
Make sure control knob of fireplace is in the OFF position.
Check all joints from equipment shutoff valve to thermostat
gas valve. Apply a noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
Correct all leaks at once.
Light fireplace (see Operating Fireplace, pages 17 and 18).
Check all other internal joints for leaks.
Turn off fireplace (see To Turn Off Gas to Appliance, page 18).
Replace front panel.
Open
ON
POSITION
Equipment Shutoff
Valve
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1.
2.
3.
4.
5.
6.
Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping. Pressures in excess of 1/2 psig will damage fireplace regulator.
Cap off open end of gas pipe where equipment shutoff valve
was connected.
Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.
Check all joints of gas supply piping system. Apply a noncorrosive leak detection fluid to gas joints. Bubbles forming show
a leak.
Correct all leaks at once.
Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1.
2.
3.
4.
Close equipment shutoff valve (see Figure 27).
Pressurize supply piping system by either opening propane/
LP supply tank valve for propane/LP gas or opening main gas
valve located on or near gas meter for natural gas, or using
compressed air.
Check all joints from gas meter for natural or propane/LP supply to equipment shutoff valve (see Figures 28 and 29). Apply
a noncorrosive leak detection fluid to gas joints. Bubbles forming show a leak.
Correct all leaks at once.
OFF
POSITION
Closed
Figure 27 - Equipment Shutoff Valve
Equipment Shutoff Valve
Propane/LP
Supply Tank
Figure 28 - Checking Gas Joints for Propane/LP Gas (Shown
with Optional Mantel)
Equipment Shutoff Valve
Gas Meter
Pressure Testing Fireplace Gas Connections
1.
2.
Open equipment shutoff valve (see Figure 27).
Open main gas valve located on or near gas meter for natural
gas or open propane/LP supply tank valve.
Figure 29 - Checking Gas Joints for Natural Gas (Shown with
Optional Mantel)
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111043-01B
OPERATING FIREPLACE
For Your Safety Read Before Lighting
Lighting Instructions
17
17
OPERATING FIREPLACE
FOR YOUR SAFETY
READ BEFORE LIGHTING
5.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
6.
7.
8.
Turn control knob counterclockwise C-clockwise to the PILOT position. Press in control knob for five (5) seconds
(see Figure 30).
Note: You may be running this fireplace for the first time
after hooking up to gas supply. If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
• If control knob does not pop up when released, contact a
qualified service person or gas supplier for repairs.
With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to
the front of burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to Troubleshooting,
pages 20 through 22. Also contact a qualified service person or gas supplier for repairs. Until repairs are made, light
pilot with match. To light pilot with match, see Manual
Lighting Procedure, page 18.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7. This fireplace has a safety interlock system. Wait one (1) minute
before lighting pilot again.
Turn control knob counterclockwise C-clockwise to desired
heating level. The main burner should light. Set control
knob to any heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
LIGHTING
INSTRUCTIONS
Control Knob
Ignitor Button
WARNING: You must operate this fireplace with
the fireplace screen in place. Make sure fireplace
screen is installed before running fireplace.
NOTICE: During initial operation of new fireplace,
burning logs will give off a paper-burning smell.
Orange flame will also be present. Open window to
vent smell. Operate fireplace on HI position to burn
off odor. This will only last a few hours.
1.
2.
3.
4.
STOP! Read the safety information above.
Make sure equipment shutoff valve is fully open.
Turn control knob clockwise Clockwise to the OFF position.
Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow
“B” in the safety information above. If you don’t smell gas,
go to the next step.
Figure 30 - Control Knob In The OFF Position
Ignitor Electrode
Pilot Burner
Thermocouple
Figure 31 - Pilot (Propane/LP Shown)
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111043-01B
18
OPERATING FIREPLACE
To Turn Off Gas To Appliance
Thermostat Control Operation
Manual Lighting Procedure
Operating Blower
INSPECTING BURNER
Pilot Flame Pattern
OPERATING FIREPLACE
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Fireplace
1.
2.
Turn control knob clockwise Clockwise to the OFF position.
Turn off all electric power to the appliance if service is to
be performed.
Note: Your fireplace and thermostat blower will not turn on
and off at the same time. The fireplace may run for several
minutes before the blower turns on. After the heater modulates
to the pilot position, the blower will continue to run. The blower
will shut off after the firebox temperature decreases.
Note: It is safe to operate fireplace with blower turned off.
However, the blower helps distribute heated air from the fireplace.
Shutting Off Burner Only (pilot stays lit)
Turn control knob clockwise
Clockwise
to the PILOT position.
THERMOSTAT
CONTROL OPERATION
The thermostatic control used on this fireplace differs from
standard thermostats. Standard thermostats simply turn on and
off the burner. The thermostat used on this fireplace senses the
room temperature. The thermostat adjusts the amount of gas
flow to the burner. This increases or decreases the burner flame
height. At times the room may exceed the set temperature. If so,
the burner will shut off. The burner will cycle back on when room
temperature drops below the set temperature.
ON
OFF
Auto/Off/On
Switch
Figure 32 - Auto/Off/On Switch
INSPECTING BURNER
The control knob can be set to any heat level between HI and LO.
Check pilot flame pattern and burner flame pattern often.
Note: The thermostat sensing bulb measures the temperature
of air near the fireplace cabinet. This may not always agree with
room temperature (depending on housing construction, installation location, room size, open air temperatures, etc.). Frequent use of your fireplace will let you determine your own
comfort levels.
PILOT FLAME PATTERN
MANUAL LIGHTING
PROCEDURE
1.
2.
3.
Follow steps 1 through 5 under Lighting Instructions, page 17.
With control knob pressed in, strike match. Hold match to
pilot until pilot lights.
Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8, page 17.
Figure 33 shows a correct pilot flame pattern. Figure 34 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not properly
heating the thermocouple. This will cause the thermocouple to cool.
When the thermocouple cools, the fireplace will shut down.
If pilot flame pattern is incorrect, as shown in Figure 34
• turn fireplace off (see To Turn Off Gas to Appliance)
• see Troubleshooting, pages 20 through 22
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Pilot Burner
Pilot Burner
Thermocouple
Thermocouple
OPERATING
BLOWER
This blower has three settings: ON, OFF, and AUTO. In the ON
position, the blower will operate constantly. In the OFF position, the blower will not operate. In the AUTO position, the
blower will start when the thermostat senses a sufficient increase in firebox temperature.
Figure 33 - Correct Pilot
Flame Pattern (Propane/LP
Shown)
Figure 34 - Incorrect Pilot
Flame Pattern (Propane/LP
Shown)
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111043-01B
INSPECTING BURNER
Burner Flame Pattern
19
19
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
Cabinet
INSPECTING BURNER
Continued
BURNER FLAME PATTERN
Figure 35 shows a correct burner flame pattern. Figure 36 shows an
incorrect burner flame pattern. The incorrect burner flame pattern
shows sporadic, irregular flame tipping. The flame should not be
dark or have an orange/reddish tinge.
Note: When using the fireplace the first time, the flame will be
orange for approximately one hour until the log cures.
If burner flame pattern is incorrect, as shown in Figure 36
• turn fireplace off (see To Turn Off Gas to Appliance, page 18)
• see Troubleshooting, pages 20 through 22
Figure 35 - Correct Burner Flame Pattern
Figure 36 - Incorrect Burner Flame Pattern
CLEANING AND MAINTENANCE
heating season. Blocked air holes will create soot. We recommend
that you clean the unit every three months during operation and have
heater inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot
assembly clean and free of dust and dirt. To clean these parts we
recommend using compressed air no greater than 30 PSI. Your local
computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could
damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figure 37).
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet hole about two inches from where the pilot flame comes out
of the pilot assembly (see Figure 38). With the unit off, lightly blow
air through the air inlet hole. You may blow through a drinking straw
if compressed air is not available.
Ports/Slots
WARNING: Turn off fireplace and let cool before
cleaning.
CAUTION: You must keep control areas, burner, and
circulating air passageways of fireplace clean. Inspect
these areas of fireplace before each use. Have fireplace
inspected yearly by a qualified service person. Fireplace may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting and property damage.
Injector
Holder
Pilot Air
Inlet Hole
Burner
Tube
Primary Air Inlet Holes
Figure 37 - Injector Holder
On Outlet Burner Tube
Pilot Assembly
Figure 38 - Pilot Inlet Air Hole
(Propane/LP Shown)
CABINET
Air Passageways
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
• Use a vacuum cleaner or pressurized air to clean.
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each
• Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
Exterior
For more information, visit www.desatech.com
111043-01B
20
TROUBLESHOOTING
TROUBLESHOOTING
Note: For additional help, visit DESA
Heating Products’ technical service web
site at www.desatech.com.
Note: All troubleshooting items are listed in
order of operation.
WARNING: Turn off and unplug
fireplace and let cool before servicing. Only a qualified service person
should service and repair fireplace.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at ODS/pilot
1. Ignitor cable pinched or wet
1. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
2. Reconnect ignitor cable
2. Ignitor electrode not connected to ignitor cable
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned wrong
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Thermocouple connection loose at control valve
6. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
7. Thermocouple damaged
8. Control valve damaged
3.
4.
5.
6.
Replace ignitor cable
Replace piezo ignitor
Replace pilot assembly
Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and
Maintenance, page 19) or replace ODS/
pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Wait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. Hand tighten until snug, then tighten 1/4
turn more
6. A) Contact local propane/LP or natural
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 19) or replace ODS/
pilot assembly
7. Replace pilot assembly
8. Replace control valve
For more information, visit www.desatech.com
111043-01B
TROUBLESHOOTING
21
21
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner does not light after ODS/pilot is lit
1. Burner orifice is clogged
1. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice
2. Contact local propane/LP or natural gas
company
2. Inlet gas pressure is too low
Delayed ignition of burner
1. Manifold pressure is too low
2. Burner orifice is clogged
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
2. Burner damaged
3. Low inlet gas pressure
4. Gas regulator defective
Yellow flame during burner combustion
1. Not enough air
2. Gas regulator defective
1. Contact local propane/LP or natural gas
company
2. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice
1. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice
2. Replace burner pressure
3. Contact local propane/LP or natural gas
company
4. Replace gas regulator
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning and
Maintenance, page 19)
2. Replace gas regulator
Slight smoke or odor during initial operation
1. Residues from manufacturing processes
1. Problem will stop after a few hours of
operation
Fireplace produces a whistling noise when
burner is lit
1. Turning control knob to HI position
when burner is cold
2. Air in gas line
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local propane/LP gas company
3. Observe minimum installation clearances (see pages 8 through 10)
4. Clean burner (see Cleaning and Maintenance, page 19) or replace burner orifice
3. Air passageways on fireplace blocked
4. Dirty or partially clogged burner orifice
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
For more information, visit www.desatech.com
111043-01B
22
TROUBLESHOOTING
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace produces a clicking/ticking noise
just after burner is lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is common with most fireplaces. If
noise is excessive, contact qualified service person
Fireplace produces unwanted odors
1. Fireplace burning vapors from paint, hair
spray, glues, etc. (See IMPORTANT
statement above)
2. Low fuel supply (propane/LP)
3. Gas leak. See Warning statement at
top of page
1. Ventilate room. Stop using odor causing products while fireplace is running
1. Not enough fresh air is available
2. Low line pressure
1. Open window and/or door for ventilation
2. Contact local propane/LP or natural gas
company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 19)
Fireplace shuts off in use (ODS operates)
3. ODS/pilot is partially clogged
2. Refill supply tank
3. Locate and correct all leaks (see Checking Gas Connections, page 16)
Gas odor even when control knob is in OFF
position
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
1. Locate and correct all leaks (see Checking Gas Connections, page 16)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement at
top of page
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Connections, page 16)
Moisture/condensation noticed on windows
1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Ventilation requirements (page 5)
For more information, visit www.desatech.com
111043-01B
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE
REPLACEMENT PARTS
23
23
SPECIFICATIONS
Btu (Variable)
Type Gas
Ignition
Pressure Regulator Setting
Inlet Gas Pressure (in. of water) *
Maximum
Minimum
Dimensions, Inches (H x W x D)
Fireplace (including hood and screws)
Carton
Weight, pounds
Fireplace
Shipping
VMH26TPB
14,000/26,000
Propane/LP Only
Piezo
8" W.C.
VMH26TNB
14,000/26,000
Natural Only
Piezo
3" W.C.
14"
11"
10.5"
5"
25 7/8 x 26 13/16 x 9 3/8
32 5/8 x 27 3/16 x 11 5/8
25 7/8 x 26 13/16 x 9 3/8
32 5/8 x 27 3/16 x 11 5/8
44 1/2 lbs.
48 lbs.
44 1/2 lbs.
48 lbs.
* For purposes of input adjustment
SERVICE HINTS
REPLACEMENT PARTS
When Gas Pressure Is Too Low
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
•
•
•
•
pilot will not stay lit
burner will have delayed ignition
fireplace will not produce specified heat
propane/LP gas supply may be low (propane/LP only)
You may feel your gas pressure is too low. If so, contact your local
propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040. When calling, please have
your model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical services web
site at www.desatech.com.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s) call DESA Heating Products’ Technical Service Department at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s) call DESA Heating Products at 1-866-672-6040
for referral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
For more information, visit www.desatech.com
111043-01B
24
ILLUSTRATED PARTS BREAKDOWN
Models VMH26TPB and VMH26TNB
ILLUSTRATED PARTS
BREAKDOWN
MODELS VMH26TPB (Shown)
AND VMH26TNB
3
17
1
9
30
7
4
10
8
40
7
4
3
40
14
20
23
35
29
24
25
12-1
40
13
34
2
33
11
14
32
37
39
19
38
12
27
5
25
43
6
26 18
12
28
24
36
39
44 42
15
22
21
16
41
31
For more information, visit www.desatech.com
111043-01B
PARTS LIST
Models VMH26TPB and VMH26TNB
PARTS LIST
This list contains replaceable parts used in
your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual.
KEY
NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
PART NO.
VMH26TPB
VMH26TNB
102633-02
102624-02
099230-02
098304-01
109824-05
103209-05
102635-02
101629-02
103209-01
104281-02CK
102638-01
104286-01
**
099211-01
103963-01
102834-01
100587-01
098303-02
**
102649-01CK
099415-09
102875-01
101381-01
099387-11
098271-06
107186-01
101006-02
098249-01
098522-26
102639-01
101628-01
102869-01
102731-01
103295-03CK
107153-01
104313-01
104313-02
M10908-2
103734-01
M11084-26
097809-03
101629-01
___
M10908-75
102633-02
102624-02
099230-02
098304-01
109824-05
103209-05
102635-02
101629-02
103209-01
104281-02CK
102638-01
104285-01
**
099211-01
103963-01
102834-01
100587-01
098303-02
**
102649-01CK
099415-10
102875-01
101381-01
099387-11
098271-06
107186-02
101006-02
098249-01
098522-23
102639-01
101628-01
102869-01
102731-01
103295-03CK
107153-01
104313-01
104313-02
M10908-2
103734-01
M11084-26
097809-03
101629-01
107634-02
M10908-75
DESCRIPTION
Outer Casing Top
Outer Casing
Shoulder Screw
Screw, #10 x 3/8"
Burner
Louvered Door
Left and Right Side Front
Bushing
Brass Top Louver
Firebox Hood
Firebox Top
ODS/Pilot Assembly
Firebox Wrapper
Control Bracket Screw
Inlet Tube
Burner Tube
Brass Screw, #6 x 3/8
Regulator Screw
Outer Shell Base
Branch Support
Gas Regulator
Regulator Bracket
Valve Cover and Piezo
Pilot Tube
Ignitor Cable
Injector
Pilot Bracket
Nut, M5
Gas Valve
Baffle
Flexible Connector
Control Bracket
Control Shield
Screen Assembly
Log Set Kit
Right Hinge
Left Hinge
Hinge Screws
Burner Support
Hex Head Screw, #10 x 3/8"
3/8 NPT x 3/8" Flare Brass Fitting
Bushing
NG Conversion Plate
Hex wsr head tapping screw
25
25
QTY.
1
1
14
15
1
1
2
1
1
1
1
1
1
2
1
1
4
2
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
4
2
28
1
1
1
1
PARTS AVAILABLE — NOT SHOWN
101054-01
100563-01
103470-01
101054-01
100563-01
103470-01
Lighting Instructions Plate
Warning Plate
Hardware Package
** Part not available for field replacement.
For more information, visit www.desatech.com
111043-01B
1
1
1
26
ACCESSORIES
ACCESSORIES
Purchase these fireplace accessories from your local dealer. If they
cannot supply these accessories call DESA Heating Products’ Sales
Department at 1-866-672-6040 for referral information. You can
also write to the address listed on the back page of this manual.
EQUIPMENT SHUTOFF
VALVE - GA5010
Equipment shutoff valve with 1/8"
NPT tap.
CABINET MANTEL
AND FULL HEARTH
BASE
GMC80F Series - Oak
Finished
GMC81U Series Unfinished Birch
GMC82F Series Cherry Finished Birch
For all models. Mantel features
columns, moldings, fluting and
medallion. Dimensions (WxHxD): 56" x 50" x 24"
BRASS TRIM KIT - GA6094
Optional three-sided brass trim kit for custom and recessed installations (when unit is
on the floor). Provides a finished appearance by covering rough edges of wall opening. Included with all mantels.
BRASS TRIM KIT - GA6095
Optional four-sided brass trim kit for recessed built-in installations
(when unit is raised off of the floor. Provides a finished appearance by
covering rough edges of wall opening.
THERMOSTATICALLY CONTROLLED BLOWER
KIT GA3450T
Provides better heat distribution. Makes
fireplace more efficient. Automatically
turns off and on as needed.
CABINET MANTEL
WITH FULL HEARTH
BASE AND ROUNDED
LEG STYLING
Unfinished - GMC61U
Oak Finished - GMC60F
(Appearance May Differ
by Model)
A mantel and hearth base offers
compact styling and completes
the fireplace look. Available in a oak stain finish, or an unfinished
birch, ready to stain or paint. Complete assembly instructions
included. Three-sided brass trim kit included.
CORNER MANTEL
WITH FULL HEARTH
BASE
Unfinished - GMC63U
Finished - GMC64F
White Lacquer GMC65W
Space-saving mantel and hearth
base corner design features
clean, classic lines. Available
in a stained oak finish, white
lacquer finish, or an unfinished birch, ready to stain or paint.
Complete assembly instructions included. Three-sided brass trim
kit included.
CLEANING KIT - GCK
(Not Shown)
Your vent-free gas appliance requires regular cleaning and maintenance to prevent performance problems. This kit gives you the
tools and instructions to make it easy to clean all critical areas of
your appliance.
INFORMATION VIDEO - 108917-01
A care and maintenance video is available by calling 1-866-672-6040.
You may also email your request to productsupport@desaint.com.
FIRE CRACKLE - CF6-A
(Not Shown)
Creates the sound of a real burning fire.
For more information, visit www.desatech.com
111043-01B
27
27
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
(Comfort Glow, Vanguard, etc.)
Model:
(EFP33PR, VTGH33NR, etc.)
Date Purchased:
Note: Keep receipt for warranty verification.
Serial Number:
7 or 9 digit number located on product or identification tag.
First Name:
Last Name:
Address:
City:
Home Phone:
State:
(
)
Zip:
Country:
-
E-Mail:
Please answer the following questions to register your product with DESA Heating Products:
1.
Where will the product be used?
2.
If you bought this product yourself, did you plan to purchase this type of product before going into the store?
3.
Who selected the product? ❍ Male ❍ Female ❍ Both
4.
What is the population of your area? ❍ Under 10,000
5.
What is your primary source of heat?
❍ Living/Family Room
❍ 100,000 to 250,000
❍ Office/Warehouse
❍ Utility Shed/Outbuilding
❍ 10,000 to 25,000
❍ Bedroom
❍ 25,000 to 50,000
❍ Bathroom
❍ Other
❍ Yes ❍ No
❍ 50,000 to 100,000
❍ Over 250,000
❍ Propane (LP Gas)
❍ Fuel Oil
6.
How was the product installed? ❍ Professional Installer
7.
Cost of product excluding sales tax? $___________________
❍ Self
8.
Cost to install product? $____________________
9.
Type of store where product was purchased? ❍ Hardware
❍ Fireplace or Hearth Shop
❍ Farm Store
❍ Emergency Back-Up Heat
❍ Propane Dealer
❍ Electric
❍ Natural Gas/Utility Co.
11. How did you learn about this product brand? ❍ Advertising
❍ Relative or Friend
❍ Other
❍ Home Center/Builder’s Supply
❍ 30 - 39
❍ 40 - 49
❍ 50 - 59
❍ D.I.Y. Home Project
❍ Construction Project
❍ Store Display
❍ Completed High School
14. Buyer’s total annual household income: ❍ Under $15,000
❍ $75,000 to $99,999
❍ Replace Older Model
❍ Energy Savings/High Efficiency
12. Level of Education of Purchaser: ❍ Some High School
❍ 20 - 29
❍ Natural Gas
❍ Other
❍ Heater was on Sale
13. Age of Purchaser: ❍ Under 20
❍ Wood
❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather
❍ $50,000 to $74,999
❍ Garage
❍ Other ________________________
❍ Completed College
❍ $20,000 to $34,999
❍ $100,000 and Over
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
❍
Price
❍
Brand Name
❍
Overall Quality
❍
Heat Output
❍
Made in USA
❍
Warranty
❍
Local Service
❍
Value for Price
❍
Prior Brand Experience
❍
Controls Location
❍
Thermostat, Remote, or Manual Operation
❍
Ease of Operation
❍
Special Features
❍
Salesperson’s Recommendation
❍
Friend/Relative’s
Recommendation
❍
For more
information,
Portability
❍
111043-01B
Quiet Operation
❍
Somewhat Important
visit
❍ Completed Graduate School
❍ 60 or Over
❍ $15,000 to $19,999
15. Store where product was purchased:
Not Important
❍ Other
Very Important
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
❍
www.desatech.com
❍
❍
❍
❍
❍ $35,000 to $49,999
TAPE
28
Postage
Required
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
For more information, visit www.desatech.com
TAPE
111043-01B
NOTES
29
29
NOTES
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_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
For more information, visit www.desatech.com
111043-01B
30
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE COMPACT CLASSIC HEARTH® FIREPLACE
DESA Heating Products warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless
steel burners from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all
applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this fireplace to proper
operating condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be
obtained through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to
use original factory replacement parts voids this warranty. The fireplace MUST be installed by a qualified installer in accordance with all local codes
and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective fireplace will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO FOUR (4) YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST
PURCHASE; AND DESA HEATING PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
111043 01
NOT A UPC
111043-01
Rev. B
05/03
For more information, visit www.desatech.com
111043-01B