Verint Nextiva S1700e Series Installation guide

Nextiva S1700e Series
Installation Guide
Nextiva S1700e Series
Installation Guide
Verint Video Solutions
© 2005 Verint Systems Inc. All rights reserved.
By providing this document, Verint Systems Inc. is not making any
representations regarding the correctness or completeness of its
contents and reserves the right to alter this document at any time
without notice.
Verint, Actionable Intelligence, BehaviorTrack, Dellis, HealthCheck,
I-Rooms, Lanex, Loronix, Loronix Video Manager, MotionTrack,
microDVR, nDVR, netDVR, Nextiva, Powering Actionable Intelligence,
RP Security, Safe on the Move, SmartSight, Video Manager, and
WebReview are trademarks of Verint Systems Inc., its subsidiaries or
affiliates. All other registered trademarks, trademarks, and any
associated logos are the properties of their respective owners.
Published by:
Verint Video Solutions
1800 Berlier Street
Laval (Quebec)
Canada
H7L 4S4
www.verint.com/videosolutions
Publication date: December 12, 2005
Contents
Preface ...................................................................................... v
Who Should Read this Guide .................................................... vi
How to Use this Guide ............................................................ vi
About Us ............................................................................. vii
Chapter 1 „ Overview ................................................................. 1
About the S1700e Series ..........................................................2
Shipment ...............................................................................3
Casing Description ..................................................................4
Chapter 2 „ Configuration and Installation ................................ 7
Configuration .........................................................................8
Assembling the PoE Kit ......................................................9
Preparing a 12V DC Device .............................................. 12
Setting Device Parameters ............................................... 13
Point-to-Point Connection ....................................................... 17
Installation ........................................................................... 20
Status LED ........................................................................... 22
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Contents
Index ....................................................................................... 25
Edge Device Description Form .................................................. 27
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Preface
The Nextiva S1700e Series Installation Guide explains how to configure
and install the NextivaTM S1700e series edge devices.
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v
Preface
Who Should Read this Guide
This guide is intended for engineers and technicians who will install the
S1700e series edge devices. It provides basic information on how to
configure and install the devices.
This guide assumes that you are familiar with:
„
Installation and manipulation of electronic equipment
„
General use of computers
„
Basic network concepts and practices
„
Microsoft Windows operating systems
How to Use this Guide
The Nextiva S1700e Series Installation Guide is divided into the
following chapters:
1.
Overview—Provides a brief description of the features of the
S1700e series device and illustrations of its casing.
2.
Configuration and Installation—Presents the configuration and
installation procedures of the device.
An index and a device description form complete the guide.
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Nextiva S1700e Series Installation Guide
In addition to this guide, the following documentation is also available:
„
Nextiva S1700e Series User Guide
„
SConfigurator User Guide
„
Release Notes
All these documents are contained on the SmartSight Utilities CD
shipped with the device.
About Us
Verint Systems (NASDAQ: VRNT) is a leading global provider of video
security, surveillance and business intelligence solutions. Verint Video
Solutions transform digital video into actionable intelligence: timely,
mission-critical insights for faster, more effective decisions.
Today, more than 1000 companies in 50 countries use Verint Systems
solutions to enhance security, boost operational efficiency, and fuel
profitability.
Web Site
For information about the Nextiva line of products, visit www.verint.com/
videosolutions.
To download data sheets and user documentation, use the following link:
www.verint.com/smartsight/support.
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vii
Preface
To request the latest versions of firmware and software or to download
other product-related documents, you need access to the Verint Video
Solutions partner extranet. To register, go to http://vvs.verint.com.
Support
If you encounter any type of problem after reading this guide, contact
your local distributor or Verint Video Solutions representative. You can
also use the following sections on the Verint Video Solutions partner
extranet to find the answers to your questions:
„
SmartSight FAQ
„
SmartSight Requests
„
SmartSight My Account
For assistance with the Nextiva edge devices and the related software,
contact the Verint Video Solutions customer service team:
„
By phone: 1 888 494-7337 option 1 (North America) or
+1 450 686-9000 option 1, Monday to Friday, from 8:30 to
17:30 EST
„
By fax: +1 450 686-0198
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1
Overview
Designed for video monitoring and surveillance over IP networks, the
S1700e series edge device is a self-contained solution delivering DVD
quality, 4CIF video at 30 frames per second in NTSC (25 frames in PAL)
over 10/100Base-T networks. Two compression modes are available: a
proprietary MPEG-4-based mode and the MPEG-4 ISO 14496-2 compliant
mode. The device can easily be extended over LANs and WANs or the
Internet using ISDN, PSTN, or xDSL routers. It is built on open standards
to provide long-term investment protection.
The S1700e series edge devices can be used in point-to-point contexts as
well as with video management and storage applications. Furthermore,
they enable configuration and video viewing from web browsers.
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1: Overview
About the S1700e Series
The S1700e series devices are for indoor use only.
Each device is configured to interface, right out of the box, with the most
popular camera data port configuration (4800 baud, 8 data bits, no
parity, 1 stop bit).
The S1700e series currently holds a single transmitter, the S1700e-T. It
offers the following features:
„
One video input
„
The choice of either 48V DC power over Ethernet (PoE) or 12V DC
„
Three dry contacts for input and one relay output
„
One optional pair of audio I/O connectors
„
Two independent serial ports for the RS-232 and RS-422/485
protocols
„
A reset button
You can also purchase a 12V DC device without audio with the extended
temperature option (-XT).
Unless otherwise specified, the word S1700e refers to any of these
devices.
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Nextiva S1700e Series Installation Guide
Shipment
Your S1700e shipment contains the following items:
„
The requested transmitter device
„
Either a power-over-Ethernet kit (injector and power cord) or a
12V DC external power supply
„
The SmartSight Utilities CD containing the release notes and
documentation for the device as well as the SConfigurator application
„
This installation guide
The shipment may also contain the following option:
„
A 10-device rack mount panel (SRM10)
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1: Overview
Casing Description
The S1700e electronics are enclosed in a non-weatherproof steel casing
that is not meant for outdoor use.
The front panel consists of:
„
An RJ-45 jack for PoE or the Ethernet network
„
A system status LED
„
A reset button
„
A DB-9 connector for the RS-232 serial port
S1700e Series
NextivaTM
Reset
Status
LAN 10/100
System status
RS232
RS-232
Reset
RJ-45 Ethernet
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Nextiva S1700e Series Installation Guide
The back panel consists of:
„
A 12-pole connector for power, dry-contact inputs, relay outputs, and
RS-422/485
„
One BNC connector for video input
„
Optional audio connectors
„
A slot for an SD device (for future development)
RS-422/485
Video 1
Video
Input/output
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Audio
Out
In
Tx+
Tx-
Rx-
In 1
Audio (optional)
Video 2
RS422/485
Gnd
In 3
Rly
Rly
Gnd
+12V
In 2
In
DC Pwr Out
Rx+
12V DC
Video
SD card
SD card slot
5
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2
Configuration and
Installation
The steps required to prepare your S1700e device for operation are:
„
Basic configuration, mainly for communication and serial connection
„
Physical installation in its final location
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2: Configuration and Installation
Configuration
The configuration steps to execute are:
„
Assembling the power-over-Ethernet kit (on the PoE devices only)
„
Setting a series of parameters, including the IP address
„
Establishing a point-to-point connection between a receiver and a
transmitter, if required
To configure the device, you need the proprietary SConfigurator tool. It is
included on the SmartSight Utilities CD shipped with your device; you
can also find its latest version on the Verint Video Solutions extranet
(Technical Support, then Downloads, then Firmware Upgrades). You have
to copy its executable file to the hard disk of your computer.
The minimum hardware and software requirements for the host computer
needed to configure the edge device are:
„
An Ethernet network card
„
A serial port (not through a USB converter)
„
Internet Explorer 6.0
„
Microsoft DirectX 8.1
„
Windows 2000 Service Pack 2 or higher, or Windows XP Service
Pack 2
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Nextiva S1700e Series Installation Guide
Assembling the PoE Kit
You use the supplied power-over-Ethernet (PoE) kit to power the
S1700e-PoE device and establish the Ethernet connection. The kit
contains two items: an injector and a power cord.
Warning:
On a PoE device, never connect an external power supply in
the DC Pwr poles on its back.
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2: Configuration and Installation
To assemble the PoE kit:
2
5
Straight-through
Ethernet cable
3
J1
DATA & PWR
PoE injector
4
J2
DATA
Ethernet cable
(straight-through or
crossover)
Power cord
6
1.
In a lab, unpack the device and its PoE injector and place them on a
table.
2.
Plug a straight-through Ethernet cable into the LAN 10/100
connector on the front of the S1700e device.
Note: The maximum length of this cable is 164 feet (50 meters).
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Nextiva S1700e Series Installation Guide
3.
Plug the other end of the cable into the DATA & PWR port of the
injector.
4.
Connect a second Ethernet cable (straight-through or crossover) into
the DATA port of the injector.
The crossover cable is to directly connect the device to a computer;
the straight-through cable is to integrate the S1700e on a network.
Note: The maximum length of this cable is 82 feet (25 meters).
5.
Connect the other end of the second cable into an Ethernet device
(for example, a switch) or a computer.
Warning: To avoid damaging your Ethernet equipment, ensure that
the cable is connected into the DATA port of the PoE
injector, and not in the DATA & PWR port.
6.
Power the S1700e device by plugging the power cord between the
injector and the outlet.
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2: Configuration and Installation
Preparing a 12V DC Device
To prepare a 12V DC device for configuration:
1.
In a lab, unpack the S1700e and place it on a table.
2.
Establish the Ethernet connection by plugging a cable (crossover or
straight-through) into the LAN 10/100 connector on the front of the
device.
The crossover cable is to directly connect the device to a computer;
the straight-through cable is to integrate the S1700e on a network.
Warning: Never plug a PoE injector into the LAN 10/100 connector
on an S1700e-12VDC device. Otherwise, the device will be
damaged and the warranty becomes void.
3.
Power the device. If you are using the supplied power supply:
a.
Plug the power supply wire with the dashed white lines in the
GND pole on the back of the device.
b.
Plug the other power wire in the +12V pole on the back of the
device.
c.
Connect the electric plug into the outlet.
For any other power supply, refer to the manufacturer documentation
for the proper wiring scheme.
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Nextiva S1700e Series Installation Guide
Setting Device Parameters
The first step in installing an S1700e device is to change its IP address to
ensure compatibility with an existing network. Write down the IP
information in the form located at the end of the guide, on page 27.
To set the parameters of a device:
1.
Ensure that the device has power and is connected to the network.
2.
Start SConfigurator.
The SConfigurator window appears.
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2: Configuration and Installation
3.
In the General tab, click Program Options.
The Program Options window appears.
4.
Ensure that the VSIP Port is 5510; otherwise, click Default.
5.
Ensure that the Discovery IP Address is 255.255.255.255;
otherwise, click Reset to Broadcast.
6.
Check Detect All Units on LAN, then click OK.
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Nextiva S1700e Series Installation Guide
7.
Select the Units tab, then click Discover.
A device of type “Unknown” with a 169.254.X.Y IP address appears
in the Units box; it corresponds to your new device.
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2: Configuration and Installation
8.
Select the unknown device, then click Configure. In the Reconfigure
unit? confirmation window, click Yes.
The New Network Configuration window appears.
9.
To use DHCP (Dynamic Host Configuration Protocol), check
Use DHCP. Otherwise, enter the IP address, subnet mask, and
gateway of the device, as provided by your network administrator.
For more information about DHCP, refer to the S1700e Series User
Guide.
10. Click OK.
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Nextiva S1700e Series Installation Guide
11. In the Units tab, click Discover.
The new S1700e device appears.
12. Select the device, then click Configure.
13. Configure the serial port parameters to match those of the target
equipment (for instance, camera or PTZ keyboard).
For more information, refer to the SConfigurator User Guide.
The S1700e initial configuration is now complete.
Point-to-Point Connection
To view video on a monitor in a point-to-point context (as opposed to
using a video management software), you have to create a fixed
connection between an S1700e transmitter and an S1500e receiver.
Typically, both devices sit on the same IP subnet as SConfigurator and
have the same VSIP port; to access other devices, refer to the device
discovery section in the SConfigurator User Guide.
Note: The receiver must be running firmware version 3.10 or higher.
For more information about the connection procedure or the video
modes, refer to the “Managing Connections” chapter, in the
SConfigurator User Guide.
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2: Configuration and Installation
To perform a point-to-point connection:
1.
Start SConfigurator.
2.
In the Units tab, discover the desired devices.
The discovered devices appear in the Units box.
3.
Select the Connections tab, then click Add.
The Connection Creator window appears.
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Nextiva S1700e Series Installation Guide
4.
Select a transmitter in the left column and a receiver in the right one.
In the Transmitters column, you have access to the two encoders of
each input; the video stream is the same for both. Stream1 is
typically reserved for web viewing, therefore you should use Stream2
for point-to-point connections.
5.
In the Video list, select the desired video mode.
6.
To disable I/O data transmission (for example, alarms) between the
two selected devices, clear Forward I/O.
7.
To disable serial port data transmission (like PTZ commands), clear
Forward Serial Port Data.
8.
To enable audio between the devices, ensure that Enable Audio is
checked, then select the audio mode.
9.
Click Connect.
You should now have video on the monitor connected to the receiver.
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2: Configuration and Installation
Installation
When your device is successfully configured, it is ready to be installed in
its final location.
If your S1700e device is powered using PoE, you can use the two DC Pwr
poles on the back of the device to power a camera. The supply voltage of
the camera must be 12V DC +/- 10%; its maximum power consumption
must be 5W (417 mA).
To install the device:
1.
Plug the video cable of the camera to the video input connector on
the device.
2.
On a PoE device, power it and connect it to the network using the PoE
kit.
3.
On a 12V DC device, power it with a power supply, then plug the
straight-through or crossover network cable to the LAN 10/100
connector.
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Nextiva S1700e Series Installation Guide
Gnd
Gnd
+12V
If required on a PoE device, connect the power wires of a camera to
the DC Pwr poles on the connector on the back of the device.
+12V
4.
PoE kit
For the maximum length of the camera power wire, refer to the
S1700e Series User Guide.
5.
If required, connect the serial port of the transmitter to a PTZ
camera.
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2: Configuration and Installation
6.
When installing a device with the extended temperature option,
make it stand vertically, allowing for better cooling.
Status LED
The system status LED is a bicolor (green-red) LED providing detailed
information on the current state of the device.
Condition
Indication
Steady red for 5 sec.
The device is powering up.
Flashing red (1 sec.
intervals)
The IP address of the device is already assigned to
another device on the network.
Flashing green (3 sec.
intervals)
The firmware has started, but the device is not
connected to the network.
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Nextiva S1700e Series Installation Guide
Condition
Indication
Flashing green (1 sec.
intervals)
The firmware has started, the device is connected to
the network, but no video/audio/serial* data is
transmitted.
Flashing green (0.2 sec.
intervals)
The firmware has started, the device is connected to
the network, and video/audio/serial* data is
transmitted.
Three consecutive red
blinks every 2 sec.
No video source is detected and no video is
transmitted.
Flashing green-red (1 sec. The device is undergoing a firmware update.
intervals)
Flashing red (0.1 sec.
intervals)
The device is being identified.
* At least one of them must be transferred to obtain the LED condition.
The following power-up conditions on the system status LED are
abnormal:
„
LED not lit—Check the power supply and cabling. If power is available
and the LED stays off, call Verint Video Solutions customer service for
assistance.
„
Steady red LED persisting more than 10 seconds—There is an
internal error that prevents the device from starting normally. Power
down the device, wait 30 seconds, then power it up. If the condition
persists, call Verint Video Solutions customer service.
Verint Video Solutions
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2: Configuration and Installation
„
24
Flashing green-red LED not during a firmware update—The device is
in backup mode; you will need to perform a firmware update using a
serial connection.
Verint Video Solutions
Index
A
E
abnormal power-up conditions 23
enclosure of the device 4
equipment list 3
Ethernet cable 10, 11
extranet, Verint Video Solutions viii
C
cable, Ethernet 10, 11
camera
data port configuration 2
powering 20
casing of the device 4
CD, Utilities vii
characteristics of the device 2
computer requirements 8
configuration
camera data port 2
device 8–17
connection
PoE 9–11
point-to-point 17
power 12
crossover Ethernet cable 11
customer service viii
D
DC Pwr poles 9, 20
description form 27
DHCP (Dynamic Host Configuration
Protocol) 16
Verint Video Solutions
F
features of the device 2
form, device description 27
I
injector, PoE 9–11
IP address 13
L
LED, status 22
length of Ethernet cable 10
list of equipment 3
M
maximum length of Ethernet cable 10
O
options, when ordering a device 3
25
Index
P
V
panel of device 4
PoE (power-over-Ethernet)
injector 9–11
point-to-point connection 17
power connection 9–11, 12
power requirements 2
power supply 9
power-up conditions 23
Verint Video Solutions web site vii
W
web site, Verint Video Solutions vii
R
requirements
computer 8
power 2
S
SConfigurator
configuring the device 8, 13–17
creating a connection 18
shipment list 3
SmartSight Utilities CD vii
status LED 22
straight-through Ethernet cable 10, 11
support, technical viii
T
technical support viii
U
Utilities CD vii
26
Verint Video Solutions
Edge Device
Description Form
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Edge Device Description Form
During configuration, write down the following settings that may be
required by Verint Video Solutions customer service for troubleshooting:
System
Firmware version
VSIP
VSIP port
Video
Bit rate
Frame rate
Resolution
Network
IP address
Gateway
Subnet mask
Security
28
SSL passkey
Verint Video Solutions
Verint Video Solutions
1800 Berlier Street
Laval (Quebec)
Canada
H7L 4S4