Epson R310 Instruction manual

Premium
Continuous
Ink Supply
Systems.
Instruction Manual
For Epson Printers
R200, R210, R230,
R300 , R310, RX650
RX510, RX630
157 Union Road, Ascot Vale Victoria 3032 | Phone: (+613) 9005 5555
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Installation Manual
R200, R210, R230, R300 & R310 RX510, RX630, RX650 -100ml Series
Version 4-2009
1) Printer pre-check. ................................................................................... 5
2) Preparing your new CISS for installation ................................................ 7
3) Preparing your ink reservoirs .................................................................. 7
4) Installing the CISS .................................................................................. 9
5) Tube set up – R series printer .............................................................. 10
6) Tube set up – RX series printers only................................................... 10
7) Tube Adjustments ..................................................................................11
8) Refilling your CISS ............................................................................... 12
9) Priming ................................................................................................. 13
10) Specific Instructions for Epson R310 Users ......................................... 15
11) Trouble Shooting .................................................................................. 15
12) Warranty ............................................................................................... 17
13) Warning ................................................................................................ 17
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Instruction Manual
Epson Continuous Ink Supply Systems
R200, R210, R230, R300, R310, RX510, RX630 RX650 -100ml Series
Congratulations on your purchase of a RIHAC Continuous Ink Supply System (CISS).
Before using the system please read this manual carefully. It will help you install the
system correctly and ensure trouble free printing.
Great care is taken to prepare your CISS for trouble free installation. Your CISS has
been primed and should be ready for immediate installation into your printer.
Please be aware that some of the pictures in this manual may not represent the
printer you are working with. Throughout the installation process please feel free to
refer to our website for any troubleshooting or frequently asked question.
www.rihac.com.au
If you have any installation problems please contact us directly!
Printer pre-check.
1)
Before opening your CISS, please perform the following print tests to ensure your
printer heads are in good condition.
a)
Perform a printer head clean.
This is done by accessing your printer properties through the start menu on the
bottom left of your screen and choosing the control panel. Go to printers and
faxes and locate your printer. Right click your mouse button and choose
Properties from the menu and then select Printing Preference located at the
bottom of the general tab. Choose the maintenance tab and select Head
Clean.
(a).
(b).
b) After performing a head clean you must then perform a Nozzle Check. The
computer will automatically ask you this, however if it does not, simply choose
to perform a ‘Nozzle Check’ on the printer maintenance screen.
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Your printer will print either of the following;
A
No missing lines.
B
Missing lines.
If your printer has produced a perfect result (A), please attach a copy of the
nozzle check to your purchase receipt as this will validate your warranty. You
can now start to install your CISS.
If your printer has printed with missing lines or uneven colouring (B) please
repeat steps 1 a and b on page 5 again. If your second print is similar to the
first, you more then likely have damaged printer heads and you will need them
replaced before successfully installing a CISS.
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2)
Preparing your new CISS for installation
Please ensure the following are present with your CISS.
(1)
Air filters x 6
(2)
Double sided tape tabs
(3)
Syringe
(4)
1 x large needle
(5)
1x small needle
Please contact RIHAC Digital Solutions if any of these items are missing
b) Remove your CISS from the box and check the there are no leakages or
cracks and that the silicon tubing is not damaged.
3)
Preparing your ink reservoirs
a) Carefully remove the small travel plugs on the CISS, leaving the filler plug in
place.
Travel
Plug
Filler
Plug
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b) Using the syringe with the large needle attached, remove any excess from the
air chamber. Please discard this excess ink.
Please ensure that you clean your syringe
(using water) between each colour change to
prevent cross contamination of inks.
! Excess ink in the air chamber can cause
ink backflow and air in the silicon tubing.
c) Insert all the air filters into each air reservoir. The larger end should be placed
into the air reservoir.
d)
Place the CISS on the right hand side of the printer
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4)
Installing the CISS
a) Turn on your printer and press cartridge change button on the printer. The
cartridge holder will move into the middle of the printer. With the power still on,
remove the power cable from the back of the printer. This will allow the printer
head to move freely back and forth in the printer.
Cartridge
change
button
b) Open that cartridge holder and remove the old cartridges from the printer.
Insert the new cartridges into your printer. Please ensure that the cartridges are
placed in the correct coloured cartridge holder and that they have clicked into
place.
c) Close the cartridge holder ensuring not to twist any of the tubing.
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5)
Tube set up – R series printer
a) Place the tube clip onto the front of the printer. It should be placed so that the
back of the clip is slotted into the groove left by the CD printing tray.
*Please be careful not to twist the
tubing before connecting it to the
printer.
b) Run the tubing along the inside of the printer as shown below. Remove the
backing to the tape on the second clip and place it as picture.
6)
Tube set up – RX series printers only
Remove the backing from the black attachment clip. Place the clip in the centre
of the printer as shown. Please ensure not to twist the tubing when connecting.
Attach the 2nd tubing clip to hold the silicone tubing on the external right hand
side of the printer.
Note: Do not let the scanner lid crush the silicone tubing. Please check this
prior to operating the system
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7)
Tube Adjustments
a) Adjustments to the tube length may be required. To check this, move the
cartridge holder left and right to each end of the printer. It should reach both
ends with ease. Check that the tubing is neither too long nor too short. The
tubing should not interfere with the printer data wire nor should it fall down into
the paper support.
b) If required, adjust the tube length by gently pulling the silicon tubing through the
clip in the direction required.
PLEASE DON’T HAVE THE TUBING FITTED TOO TIGHTLY!
c) Re insert power cable to the rear of your printer and perform a head clean and
nozzle check as per steps 1 a and b on page 5. Please note that this may need
to be performed several times to ensure excess air is removed from the lines.
d) If your printer does not perform a perfect nozzle check please refer to the
trouble shooting guide at the back of this manual
Congratulations you have now successfully installed your new RIHAC
Continuous Ink Supply.
Caution
Do not have the ink reservoirs raised higher or lower than the printer
height. This will affect the ink flow to your printer and may cause your
printer to flood with ink.
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Refilling your CISS
8)
Please ensure to keep topping up your CISS on a regular basis to avoid running it dry.
Ink must be refilled prior to it reaching the refill line on the bottom of the ink reservoir
otherwise you will need to re-prime your CISS as air will make its way down the
silicone tubing.
a) To refill each ink simply remove the air filters and replace the travel plugs for
the colour in which you are refilling.
Refill Line
b)
Remove the filler plug and carefully pour or syringe the correct coloured ink
into the appropriate ink reservoir.
c) Please ensure to double check the colour with the sticker located on the bottle
and the top of the tank.
Once filled, replace the filler plug then remove the travel plug replacing it with
an air filter
Quality refill inks can be purchased directly from Rihac at 157 Union Road,
Ascot Vale Victoria 3032 – Phone (+613) 9005 5555 or at www.rihac.com.au
Caution
To ensure ink does not fill the air chamber when refilling your unit, it is
imperative that the air filter is replaced with the travel plug and that both the
travel plug and refill plug are not removed at the same time.
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9)
Priming
Only prime your CISS after first installing it and performing 3 head cleans and nozzle
checks. If excessive (10cm or more) of air is still present in the tubing please perform
the following steps. It is highly recommended that you wear gloves as well as having
some tissues handy to soak up excess ink and a bottle to syringe excess ink into.
Priming your unit must be performed POST installation!
i) Carefully remove the cartridges from you printer and place them nozzle up on
a cleanable surface.
ii) Using the syringe provided in your kit (with no needle attached) place it firmly
over the cartridge ink disperse hole
iii) Slowly pull back on the syringe. This will remove any air and some ink from
you cartridge.
iv) Dispose of any excess ink and repeat the process for any cartridges requiring
priming.
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10)
Specific Instructions for Epson R310 Users
a) In order to prevent the following warning message being displayed every time
you print (“These cartridges are non genuine”) it is necessary for you to remove
the Epson Status monitor software when using the R310 Printer (only applies
to this model printer)
b) Open your control panel by pressing the start menu button and choosing
control panel.
c) Select the “Add or Remove Programs” button
d) When the list populates scroll down the list until you find “Epson printer
Software” and press the ‘Change/Remove’ button.
e) Once the pop-up box is displayed choose the ‘Utility’ tab.
f)
Wait for the list of check boxes to populate and uncheck the ‘Epson status
monitor 3 (Epson Stylus Photo R310). By doing this you will remove the status
monitor function and the message will no longer appear every time you print.
The message may still appear when the cartridges reset.
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11)
Trouble Shooting – Contact RIHAC Digital Solutions on (+61)3 9005 5555
If any of the following trouble shooting suggestions do not fix your problems.
DO NOT CONTACT THE PLACE OF PURCHASE
a) Cartridge not recognized
If the cartridge you have placed into the printer can not be recognized please
remove the cartridges from the printer and re insert them. If you find that the
cartridges are still not recognized please contact RIHAC Digital Solutions
immediately as you may have a damaged or incorrect chip attached.
b) Leaking Ink
If your CISS appears to be leaking from the cartridges, please ensure that you
do not have the ink reservoirs placed higher then the printer level. The CISS
works on a vacuum and if raised gravity will take over and flood you printer.
c) Poor Print Quality
Please be aware that if you are running XP service pack 2 on your computer
and are choosing to print from the windows photo printing wizard, your photo
printing may appear very dark and may have a blue hue. This is due to the
way in which Windows layers colours when printing photos. The solution is to
use an alternate piece of software to print your photos. Some examples of
these would be Epson or Adobe software. THIS IS NOT A CISS ISSUE!
Not enough ink!
i) If you are finding that colours seem to be missing or are printing poorly
please ensure that you have placed the air valves into the travel plug
holes as per page 8.
ii) If your unit has excess air in the silicon tubing please perform a deep
head clean followed by a nozzle check. If this does not remove the air
from the tubing please refer to the Priming instructions on page13.
iii) In some cases a small air bubble can position itself at the ink delivery
position inside the cartridge. This can result in a few random missing
lines during a nozzle check. This generally only occurs after initial
installation or if the cartridges have been removed for some other reason.
By leaving the unit for a few hours the bubble will dislodge on it’s own
accord and no further action is required.
iv) If no ink is being printed from the cartridge, please check that the
cartridge micro filter has not been blocked. Rihac cartridges have 2 very
fine micro filters that can become blocked if there are any impurities in
the ink. To check that the cartridges are blocked, place the syringe
without a needle attached into the bottom of the cartridge and try to draw
back ink (as per priming instructions page 13). If this does not work then
the cartridge is damaged and you will require a new cartridge. Please
contact Rihac to send out a replacement.
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Too much ink!
v) Please ensure that you do not have your CISS placed higher then the
printer level. The CISS works on a vacuum and if raised higher then the
printer head, gravity will take over and flood you printer
vi) Check your printer settings to ensure you have the correct setting for the
paper you are using. If you choose photo paper when using plain paper
or vice versa the print will be affected.
d) Cartridge chip reset - Low ink.
Your CISS has smart chips attached to the cartridges. These chips will
automatically reset once the chips thinks that there is less then 10% of the useable
ink left in the cartridge.
If your system fails to reset please try to ‘Hard Reset’ the chips as follows:
With your printer on, unplug the power lead on the back of your printer. Wait for
approximately 4 minutes then reinsert the power cable and turn on you printer.
If this fails to reset your cartridges please contact RIHAC Digital Solutions
immediately to organise replacement cartridge chip to be sent out.
e) Abnormal Grinding Noises.
If your printer is making abnormal sounds or the printer head seems to be
struggling to move from one end to the other please readjust the metal bracket
which is holding the silicon tubing and check the length of the tubing as per
page 5).
f)
Silicone tubing out of shape
On some rare occasions the silicone tubing may have developed a ‘memory’
due to the way it has been packaged causing a kink in the tubing. Simply dip
the silicone tubing in some hot water for a few seconds. This will soften the
tubing and remove any kinks. Please be sure not to place the cartridges
into the water
g) Flashing Printer Lights – Service Call
If your printer lights are flashing and a message appears stating that your
printer requires a service then the counter on your printer wast ink pad may be
at full capacity. Please contact RIHAC Digital Solutions and they can advise
you on what needs to be done.
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12)
Warranty
Please note that your CISS has a manufactures warranty of 3 months from
date of purchase. Your warranty will be void if the system is incorrectly
handled. This warranty does not cover printer hardware. Please ensure to
retain your purchase receipt along with a copy of your nozzle check to assist
with processing your claim.
13)
Warning
• Keep out of reach of children
• Do not drink ink
• Avoid ink contact with eyes
• Store between 15-35°C
• Do not store in direct sunlight
• Once your CISS is installed
NEVER raise it above your printer.
* Please note that our inks are completely compatible with your Epson printer but are
not manufactured by Epson. All brand names, trademarks and photos are property of
their respective holders and are used for reference only.
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• CIS Systems
• High Grade UV Dye Inks
• Pigment Inks
157 Union Road,
Ascot Vale, Vic 3032
Web: www.rihac.com.au
Email: sales@rihac.com.au
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Ph. (+613) 9005 5555
Fax (+613) 9326 1655