Home Ethernet Gateway User Guide Version 1.0 http://www.3com.com/ http://www.3com.com/productreg Part No. 09-2024-000 Published December 2000 3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California 95052-8145 ■ U.S.A. ■ Copyright © 2000 3Com Corporation. All rights reserved. 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CONTENTS 1 WELCOME TO HOME NETWORKING Home Ethernet Gateway Kit Contents 2 Using This Guide 2 2 1 HARDWARE INSTALLATION Panel Layout 3 Front Panel 3 Rear Panel 3 Top Panel 4 Left Side Panel 4 Installation Requirements 4 Hardware Installation 5 Computer Connection 5 Modem Connection 5 Printer Connection 6 Power 6 3 NETWORK SETTINGS Network Settings 7 TCP/IP Settings with Internet Sharing TCP/IP Protocol Installation 8 Ping Command 8 4 INTERNET SHARING SETUP Setup Program 9 Administrator Mode 10 Menu Settings 14 Special Access 15 Client Privileges 16 Administration Tools 17 Miscellaneous Items 18 7 5 PRINT SERVER Software Installation 20 Configuring Printer Properties 20 Windows 98 and 95 20 Windows NT 21 Configuring on UNIX-based Platforms A 21 CONSOLE MODE GLOSSARY INDEX 3COM CORPORATION LIMITED WARRANTY 3COM END USER SOFTWARE LICENSE AGREEMENT 1 WELCOME TO HOME NETWORKING In today’s fast-paced world, communication and sharing information are crucial. Computer networks are among the fastest ways to share information, and 3Com has brought this exciting technology into the home with the our home networking product line. The home networking products from 3Com give the home user the same power, flexibility, and protection that has been available only to large corporations. Now, you can network the computers in your home, connect them all to a single Internet outlet, and harness the combined power of all of your computers. Home Ethernet Gateway Figure 1 Home Ethernet Gateway M CO N WA INT PR The Home Ethernet Gateway features: ■ Modem and IP sharing Connect multiple computers to a modem (cable, DSL, analog, or ISDN) or an Ethernet router to surf the Internet. ■ Auto-sensing Ethernet switch Network up to four computers with the 4-port auto-sensing Ethernet switch. ■ Virtual private network (VPN) Support for multiple PPTP sessions included, allowing you to setup VPN server and VPN clients. ■ Printer sharing Embed a print server to allow all of the networked computers to share one printer. 2 CHAPTER 1: WELCOME TO HOME NETWORKING ■ Firewall All unwanted packets from outside intruders are blocked to protect your home network. ■ DHCP server All of the networked computers can retrieve TCP/IP settings automatically from the gateway. ■ Web-based configuration The gateway is configurable through any Web browser using Netscape Communicator or Internet Explorer. ■ Access control Different access rights can be assigned to different computers on your home network. ■ Virtual server Enable access to the Web, FTP, and other services on your home network. ■ User-Definable application sensing tunnel Attributes can be defined to support special applications requiring multiple connections, like Internet gaming, video conferencing, and Internet telephony, The gateway can then sense the application type and open a multi-port tunnel for it. ■ De-Militarized Zone (DMZ) host Fully expose one of the computers on your network to the Internet. This function is used when special application sensing tunnel feature is insufficient to allow an application to function correctly. Kit Contents Using This Guide ■ Home Ethernet Gateway ■ Installation CD-ROM ■ Power cord and power adapter ■ Fast Ethernet cables (2) The rest of this user guide contains detailed information about your gateway and how to connect it to your home network and the Internet. ■ Chapter 2 familiarizes you with the front, rear, top, and left panels of the gateway, including information concerning LEDs and ports. ■ Chapter 3 explains the procedure involved in setting up your computers to connect to the gateway. ■ Chapter 4 is an overview of the Web-based setup program. ■ Chapter 5 explains how to set up the printer sharing option. ■ Appendix A details console mode, in which you can change the password of the gateway if your forget it and configure other settings. ■ The Glossary provides devinition for key terms concerning the installation and operation of the gateway. HARDWARE INSTALLATION 2 This chapter describes the panel layout of the Home Network Gateway, as well as detailing the hardware installation procedure. Panel Layout Front Panel The front panel of the gateway contains 4 Ethernet ports. 1 Ports 1 - 4 Rear Panel 2 3 4 These ports function as your Ethernet switch. After you connect the devices to these ports, (including computers, hubs, etc.), they can be networked together, and you can share files between the computers on your home network. The rear panel of the gateway contains three ports: the PRINT port, the WAN port, and the COM port. PRINT WAN COM PRINT Parallel port connector (25-pin D-type female). This is where you will connect the shared printer. WAN WAN port (RJ-45). This is where you will connect to your cable or DSL modem. COM Serial port connector (9-pin D-type male). This is where you will connect your analog or ISDN modem. 4 CHAPTER 2: HARDWARE INSTALLATION Top Panel The top panel of the gateway contains 6 LEDs. 1 2 3 4 M CO WA N INT PR l Ethernet Ports (1-4) The Ethernet port LEDs (green) will flicker when the corresponding port is sending or receiving data. WAN (globe icon) The WAN port LED (green) will flicker when the WAN port is sending or receiving data. Status (checkmark icon) The Status LED will flash once per second to indicate that the gateway is functioning correctly. Left Side Panel Power connector (1) Plug the included power adapter into this connector. Use only the power adapter that came with the gateway. Power switch (2) Installation Requirements Turns the power to the gateway on and off. The gateway can be positioned in any convenient place in your office or home. Follow these guidelines to ensure a troublefree installation: ■ Place the gateway on a flat horizontal surface. ■ Keep the gateway away from any sources of heat. ■ Do not place the gateway in a dusty or wet environment. Be sure to turn off the power, remove the power cord from the outlet, and keep your hands dry when connecting other devices to the gateway. Hardware Installation Hardware Installation Computer Connection 5 This section details the cable connection procedures for the Home Ethernet Gateway. To create your home network, connect an Ethernet cable from the Ethernet port of your computers to one of the Ethernet ports of the gateway, as shown in the figure, below. All networked computers must have Ethernet networking capabilities to connect to the gateway. 4 3 2 1 4 3 2 1 Modem Connection There are two ways to connect modems to the gateway: using the WAN port (if you are using a cable or DSL modem), or the COM port (if you are using an analog or ISDN modem) Cable or DSL Modem Connection To connect a cable or DSL modem to the gateway, use one of the included Ethernet cables to connect the WAN port of the gateway to your modem, as shown in the figure below. See your cable or DSL modem documentation for more details. 6 CHAPTER 2: HARDWARE INSTALLATION Analog or ISDN Modem Connection To connect an analog or ISDN modem to the gateway, use a COM cable to connect the COM port of the gateway to your modem, as shown in the figure below. See your analog or ISDN modem documentation for more details. M CO N WA INT PR Internet M CO N WA PR Analog or ISDN modem INT Cable or DSL modem Internet Printer Printer Connection To connect a printer to the gateway, connect the printer cable to the PRINT port of the gateway, as shown in the figure, above. To use your gateway as a print server, allowing you to share one printer across your home network, see Chapter 5 of this user manual for more details. Power To supply power to the gateway, insert the power adapter plug in the power connector of the gateway (see “Left Side Panel” on page 4). Then, power up the devices of your home network in the following order: ■ Modem ■ Home Ethernet Gateway ■ Other devices (computers, printer, etc.) Self-Test Phase Once the gateway is powered up, it will automatically enter self-test phase. When it is in self-test phase, the WAN and Status LEDs (see “Top Panel” on page 4) will illuminate for about 5 seconds, and then flash three times to indicate that the self-test has finished. Finally, the Status LED will flash once per second to indicate that the gateway is operating normally. 3 NETWORK SETTINGS This chapter explains how to configure the network settings of the computers on your home network running Windows 95, 98, and NT 4.0, and Macintosh operating systems. Network Settings TCP/IP Settings with Internet Sharing The default IP address of this product is 192.168.2.1, and the default subnet mask IP address is 255.255.255.0. These addresses can be changed, but these default values are used throughout this manual. If you want to set up the computers on your home network to share your Internet connection Windows 95, 98, and NT 4.0 1 Click Start and choose Settings, then Control Panel. 2 Double-click Network, and then select Configuration. 3 Scroll down the List window and select the TCP/IP option for the network card that corresponds to your network interface card. For more details, see the documentation that came with your network card. 4 Click Properties to set the TCP/IP protocol for the IP Sharer. Choose one of the following options: a To obtain an IP address automatically: ■ Select IP Address, and then select Obtain an IP address automatically. ■ Select DNS Configuration, and then select Disable DNS. b To configure an IP address manually: ■ ■ ■ Select IP Address and then Specify an IP address. Since the default IP address of the gateway is 192.168.2.1, enter 192.168.2.x (where x is a value from 2 to 100) in the IP Address field. Enter 255.255.255.0 in the Subnet Mask field. Select Gateway, and then enter the IP address of the gateway (the default IP address is 192.168.2.1) in the New Gateway field. Click Add. Select DNS Configuration, and then enter the DNS values provided by your ISP into the DNS Server Search Order field. Click Add. 5 Restart your computer. Macintosh 1 Click the Apple Menu and select Control Panels, TCP/IP. 2 From the Configure: drop-down list, select Using DHCP Server. 3 Quit TCP/IP, and restart your computer. 8 CHAPTER 3: NETWORK SETTINGS TCP/IP Protocol Installation This section describes how to install the TCP/IP protocol in computers running Windows 95 and 98. 1 Click Start and choose Settings, and then Control Panel. 2 Double-click the Network icon and select Configuration. 3 Select Add to add the network component. 4 Double-click Protocol to add the TCP/IP protocol. 5 Select Microsoft from the manufacturer’s list. Select TCP/IP from Network Protocols. Click OK to return to the Network window. 6 The installed TCP/IP protocol will be listed in the Network window. Click OK to complete the install procedure and restart your computer. Ping Command After configuring the TCP/IP settings, use the ping command to check if your computer has successfully connected to this product. The following example shows the ping procedure for Windows 95. First, execute the ping command: ping 192.168.123.254 If the following message appears, Pinging 192.168.123.254 with 32 bytes of data: Reply from 192.168.123.254: bytes=32 time=2ms TTL=64 a communication link between your computer and the gateway has been successfully established. However, if this message appears, Pinging 192.168.123.254 with 32 bytes of data: Request timed out. there was a problem with the installation procedure. Check the following items: ■ Ethernet cable connections between the gateway and computer. The corresponding port LED and the link LED of the network card installed in your computer should be illuminated. ■ TCP/IP settings of the computer. If the IP address of the gateway is 192.168.2.1, the IP address of the computer must be 192.168.2.x (with x representing a number from 2through 100) and the IP address of the default gateway must be 192.168.2.1. 4 INTERNET SHARING SETUP Internet sharing allows you to share a single Internet connection among all of the computers on your home network. You can configure your home network for Internet sharing by using the Internet sharing setup program provided with the Home Network Gateway. The Internet sharing setup program is Web-based, which means that it is accessed through your Web browser (usually Internet Explorer or Netscape Navigator) running on your Windows, Macintosh, or UNIX computer. Before beginning this section, you should contact your ISP to find out what kind of Internet connection you have (Dynamic IP, Static IP, PPP over Ethernet, or Dial-Up), as well as collect all relevant addresses you will need to setup the gateway. Setup Program To use the setup program: 1 Activate your browser. 2 Type the IP address of the gateway in the Location (Netscape) or Address (Internet Explorer) field, and click Enter on the keyboard. For example, if you are using the default address of the gateway, type http://192.168.2.1 into the Address or Location field. After the connection is established, the setup program will launch and the user startup screen will appear. The startup screen, System Status, contains information about the status of the gateway, including IP address, dial-up modem status (if applicable), and firmware version. 10 CHAPTER 4: INTERNET SHARING SETUP On the left side of the screen is a menu, containing three items: Setup, Status, and Support. Selecting Setup guides you to Administrator Mode (see below). Selecting Status generates the System Status screen. Selecting Support generates the Support Links screen, which contains a list of Internet links that provide information and support concerning the gateway. Administrator Mode Entering administrator mode allows you to setup your gateway for the type of Internet connection you have, as well as access special features such as Virtual Server and DMZ Host. To enter administrator mode, select Setup from the menu on the left side of the System Status screen. The Login Screen will appear. To log in as an administrator, enter the system password (the default setting is admin) in the System Password field and click Log in. If the password is correct, the Choose Internet Connection Configuration screen will appear. This screen allows you to set up the gateway for the type of Internet connection you have. By activating the radio button next to the type of connection listed, you can configure the gateway to that connection. Setup Program 11 Dynamic IP Address Activating the Dynamic IP Address radio button and then clicking SAVE & NEXT in the Choose Internet Connection Configuration screen will generate the Primary Setup screen for Dynamic IP Address setup. To setup the gateway for use with a dynamic IP address connection: 1 Enter your primary and secondary DNS addresses. Your ISP should provide your primary and (optional) secondary DNS addresses. Enter the addresses in the appropriate text boxes. If you are using the DHCP option (which automatically assigns your IP address), the value 0.0.0.0 will already by entered in the text box. 2 Enter the Host Name (optional). Some ISPs require a host name. If your ISP has this requirement, enter the host name in the Host Name text box. 3 Choose your Renew IP Address Forever option. If you want the gateway to renew its IP address automatically, even if the gateway is in an idle state, click the Enable check box. 4 Check all of your settings, and then click Save. The gateway will restart, and your settings will be activated. 12 CHAPTER 4: INTERNET SHARING SETUP Static IP Address Activating the Static IP Address radio button and then clicking SAVE & NEXT in the Choose Internet Connection Configuration screen will generate the Primary Setup screen for Static IP Address setup. To setup the gateway for use with a static IP address connection, use the following procedure: 1 Enter your IP Address in the IP Address text box. This information, along with the rest of the information in this screen, should be provided to you by your ISP. If the information is already entered, your ISP has provided it to you automatically, and you should go to step 6. 2 Enter your subnet mask address in the Subnet Mask text box. 3 Enter your ISP gateway address in the ISP Gateway Address text box. 4 Enter your primary DNS address in the Primary DNS Address text box. 5 Enter your secondary DNS address in the Secondary DNS Address text box. This step is optional. Not all ISPs require a secondary DNS address. 6 Check all of your settings, and then click Reboot. The gateway will restart, and your settings will be saved and activated. PPP Over Ethernet Activating the PPP over Ethernet radio button and then clicking SAVE & NEXT in the Choose Internet Connection Configuration screen will generate the Primary Setup screen for PPP over Ethernet setup. Setup Program 13 To setup the gateway for use with a PPP over Ethernet connection, use the following procedure: 1 Enter your PPP over Ethernet user name in the PPPoE User Name text box. 2 Enter your PPP over Ethernet password in the PPPoE Password text box. If you don’t want to change the password, leave this text box empty. 3 Enter your PPP over Ethernet service name in the PPoE Service Name text box. This is optional. Not all ISPs require a PPPoE service name. 4 Enter a value in the Maximum Idle Time text box. This value will correspond to the amount of idle time (no Internet activity), in seconds, that will pass before the gateway automatically ends your PPP over Ethernet session. Leave the text box blank to disable this function. 5 Check all of your settings, and then click Reboot. The gateway will restart, and your settings will be activated. Dial-up Network Activating the Dial-up Network radio button and then clicking SAVE & NEXT in the Choose Internet Connection Configuration screen will generate the Primary Setup screen for dial-up networking setup. To setup the gateway for use with a dial-up connection, use the following procedure: 1 Enter your dial-up telephone number in the Dial-up Telephone Number text box. 2 Enter your dial-up user name in the Dial-up User Name text box. 3 Enter your dial-up password in the Dial-up Password text box. 4 Enter your primary DNS address in the Primary DNS Address text box. 5 Enter your secondary DNS address in the Secondary DNS Address text box. This is optional. Not all ISPs require a secondary DNS address. 6 Enter a value in the Maximum Idle Time text box. This value will correspond to the amount of idle time (no Internet activity), in seconds, that will pass before the gateway automatically ends your dial-up session. Leaving the text box blank disables this function. 14 CHAPTER 4: INTERNET SHARING SETUP 7 Choose a value from the Maximum Serial Port Speed list box. This value should correspond to the highest possible data transfer speed of your analog or ISDN modem. See your modem documentation for more details. 8 Extra Settings Leave the Extra Settings text box blank. This feature is for future upgrades only. Menu Settings On the left hand side of the Choose Internet Connection Configuration screen is a menu with five listings: Virtual Server, Special Access, Client Privileges, Administration Tools, and Miscellaneous Items. Virtual Server Selecting Virtual Server generates the Virtual Server screen. Activating and configuring a virtual server allows one or more of the computers on your home network to function as an Internet service host. For example, one of your computers could be configured as an FTP host, allowing others outside of your home network to download files of your choosing. Or, if you have created a Web site, you can configure one of your computers as a Web server, so that others can view your Web site. To configure a virtual server: 1 Enter the service port you wish to activate in the Service Port text box. For example, to create an FTP server, enter 21 in the Service Port text box. For a list of popular services and their respective port numbers, see--------. Or, you can find a service in the Well known services list box, select it, and enter the ID number in the text box next to the COPY TO button. Clicking COPY TO will cause the chosen service port number to appear in the proper Service Port text box. 2 Enter the last digit(s) of the IP address of the computer on your home network that will host the Internet service. The available pool of IP addresses on your home network is 2 though 100. 3 Activate the Enable check box. 4 Click SAVE. Setup Program Special Access 15 Select Special Access to generate the Special Access screen. Some applications, such as Internet telephony, Internet gaming, and video conferencing require multiple connections, which the gateway does not allow during normal operation. However, by configuring the gateway in the Special Access screen, you can access these applications. To configure special access: 1 Enter a value in the Trigger and Incoming Ports text boxes. These values correspond to the outbound port number issued by the application. If you do not know the outbound port number, it may be listed in the Popular applications list box. Select the application, and then enter the ID number of the computer you are configuring in the text box next to the Copy To button. Click COPY TO, and the information will appear in the proper Trigger and Incoming Ports text boxes. 2 Click SAVE. Only one computer on your home network can be configured for special access at any one time. 16 CHAPTER 4: INTERNET SHARING SETUP Client Privileges Select CLIENT PRIVILEGES to generate the Client Privileges screen. Client Privileges allows you to assign different access rights for different computers on your home network. To use access control: 1 Click in the Enable check box. 2 Assign the computer to a group. Computers are identified by their IP addresses. You can assign computers to Group 1, 2, or 3. Computers not assigned to Groups 1, 2, or 3 are automatically assigned to the Default Group. List the group members (by their IP addresses) in the member text box. 3 Assign the access rights of each group. Access rights allow or deny users access to specified TCP and UDP ports. TCP and UDP ports correspond to specific Internet services, such as browsing the Internet or accessing newsgroups. There are two steps in assigning access rights. a Activate the Allow or Block radio buttons. Activating Allow will give the members of the particular group access to the service(s) you indicate in step 2b (see below). Activating Block denies access to the services chosen in step 2b. b Select the service(s) to allow or block by clicking in the appropriate check box(es). For example, if you wish to deny access to all services for a particular group, you can do it one of two ways: click Block and select all services; or, click Allow and select no services. 4 Click SAVE. Setup Program Administration Tools 17 Selecting Administration Tools generates the Administration Tools screen. Change Password You can change the password from the Administration Tools screen. Enter your old password in the Old Password text box, and then enter the new password in the New Password and Reconfirm text boxes. Click OK. We strongly recommended that you to change the system password the first time you enter administrator mode. If you forget the system password, please refer to Appendix A to create a new one. View Log Click View Log to generate the System Log screen, which displays information about your type of connection. Reboot Click Reboot to reboot the gateway. Any information not saved will be lost. Clone MAC If your ISP requires an assigned MAC address, click Clone MAC. The gateway will automatically substitute its default MAC address with the MAC address your ISP has assigned. Restore to Default Click Restore to Default to reset all the settings of the gateway to factory default. All current settings will be lost. Firmware Upgrade The firmware of the gateway contains the intelligence the gateway uses to perform its many functions. This firmware is updated on a regular basis to provide the gateway more functionality. To update the firmware: 1 Go to the 3Com Web site at http://support.3com.com/index and click Home Networking. If there is a firmware update, it will be found here. Note the location of the file after you have downloaded it onto your hard drive. 2 Click Firmware Upgrade. The Firmware Upgrade screen will appear. 18 CHAPTER 4: INTERNET SHARING SETUP 3 Enter the location of the previously downloaded file in the text box, or click Browse to search for the file. 4 After the file has been located, click Upgrade. The firmware of the gateway will be upgraded. Make sure that you do not power down the gateway during the upgrade procedure. If this occurs, you will have to restore the settings of the gateway to factory defaults (see above), and then reenter all of your settings. Miscellaneous Items Select Miscellaneous Items to generate the Miscellaneous Items screen. The Miscellaneous Items screen contains four options: DHCP Server, IP Address of DMZ* Host, Remote Administrator Host, and Discard Ping from Internet side. DHCP Server Correctly configuring all the TCP/IP settings of the computers in your home network is a complicated and time-consuming task. Fortunately, the setup program provides a simple approach to handle all these settings. Instead of setting up each computer separately, the gateway can act as a DHCP server, alloting each computer on your home network an IP address. To activate the DHCP Server option, click the Enable check box that corresponds to DHCP Server. DMZ Host A DMZ (De-Militarized Zone) Host is a computer without the protection of firewall. This state allows the computer to be exposed to unrestricted 2-way communication from outside of your home network. This feature should be used only if the Virtual Server or Special Applications options do not provided the level of access needed for certain applications. To configure one of your computers as a DMZ host, enter the last digit(s) of the IP address of the computer in the IP Address of DMZ Host text box, and then click the Enable check box. Setup Program 19 Remote Administrator Host In general, only a user on your home network can use the setup program of the gateway. The remote administrator host feature enables you to perform administration tasks from a remote host, that is, a computer not a part of your home network. To activate the remote administrator host feature, enter the IP address of the remote host in the Remote Administrator Host text box. If the IP address entered is 0.0.0.0, any host can connect to the gateway to perform administration tasks, provided the user knows the IP address of the gateway. Then, click the Enable check box that corresponds to Remote Administrator Host. When this feature is enabled, the Web port will be shifted to 88. 5 PRINT SERVER The Home Network Gateway also can function as a network print server for computers running Windows 95, 98, and NT 4.0, and UNIX based platforms. Using the gateway as a print server allows you to share the printer connected to the gateway among all of the computers on your home network. Software Installation Before using the print server function, you must install the software on one of the computers of your home network. To install the software: 1 Insert the installation CD into the CD-ROM drive. The installation screen will appear. If not, run the file install.exe from the CD. 2 Click Install. Wait for the Welcome dialog box to appear, and then click Next. 3 Select the destination folder, and click Next. The setup program will begin to install the programs into the destination folder. 4 When the next dialog box appears, click Finish. 5 In the next dialog box, select Restart the computer and then click OK to reboot your computer. Configuring Printer Properties Windows 98 and 95 After you have finished the software installation, you must configure the printer properties on the computer. 1 From the Start menu, select Settings, and then Printers. 2 Locate the icon that corresponds to the printer connected to the gateway. Right-click the icon, and then select Properties. 3 Select Details, and then select PRTmate: (All-in-1) from the Print To the following port: list. Be sure that the printer driver is the correct driver for your the printer. 4 Click Port Settings. Enter the IP address of the gateway, and then click OK. 5 Make sure that all settings mentioned above are correct, and then click OK. Configuring on UNIX-based Platforms 21 Windows NT 1 From the Start menu, select Settings, and then Printers. 2 Locate the icon that corresponds to the printer connected to the gateway. Right-click the icon, and then select Properties. 3 Select Ports, and then select PRTmate: (All-in-1) from the Print To the following port: list. Be sure that the printer driver is the correct driver for your the printer. 4 Click Configure Port. Enter the IP address of the gateway and then click OK. 5 Make sure that all settings mentioned above are correct and then click OK. Configuring on UNIX-based Platforms Follow the traditional configuration procedure on UNIX platforms to setup the print server of this product. The printer name is “lp.” A CONSOLE MODE If you forget the system password or the IP address of the Home Network Gateway, you can enter console mode to reset them. 1 Use a null modem cable to connect from the COM port on the gateway to the COM port of the computer. 2 Launch a terminal program, such as HyperTerminal. 3 Set the connection parameters to 19200 8-N-1. 4 Reboot the gateway. When the Status LED starts flashing, click Enter on the keyboard several times. A series of messages will appear, followed by the console prompt, “>”. In the console mode, you can reset the IP address and the system password of this product. Remember to use the SR command to save changes. For example, to change the IP address of the gateway and return the password to admin, type the following: IP 192.168.123.254 PW admin SR GLOSSARY Analog modem Analog modem uses existing phone lines to send and receive data. DHCP Dynamic Host Configuration Protocol. This protocol automatically configures the TCP/IP settings of every computer on your home network. DNS Server Address DNS stands for Domain Name System, which allows Internet host computers to have a domain name (such as 3com.com) and one or more IP addresses (such as 188.8.131.52). A DNS server keeps a database of host computers and their respective domain names and IP addresses, so that when a domain name is requested (as in typing “3com.com” into your Internet browser), the user is sent to the proper IP address. The DNS server address used by the computers on your home network is the location of the DNS server your ISP has assigned. DSL modem Ethernet IP address ISDN modem ISP DSL stands for digital subscriber line. A DSL modem uses your existing phone lines to send and receive data at high speeds. A standard for computer networks. Ethernet networks that are connected by special cables and hubs move data around at up to 100 million bits per second (Mbps). IP stands for Internet Protocol. An IP address, which consists of a series of four numbers separated by periods, identifies a single, unique Internet computer host. Example: 184.108.40.206. ISDN stands for Integrated Services Digital Network. An ISDN modem uses your existing phone lines to send and receive data at higher speeds than analog modems. Internet service provider. An ISP is a business that provides connectivity to the Internet for individuals, businesses, and organizations. LAN Local area network. A LAN is a group of computers and devices connected together in a relatively small area (such as a house or office). Your home network is considered a LAN. MAC address MAC stands for media access control. A MAC address is the hardware address of a device connected to a network. NAT Network address translation. This process allows all of the computers on your home network to use one IP address. Using the NAT capability of the Home Ethernet Gateway, you can access the Internet from any computer on your home network without having to purchase more IP addresses from your ISP. Print server A device that enables a printer to be shared across a network. The Home Ethernet Gateway can be used as a print server for your home network. 24 GLOSSARY PPPoE Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a method of secure data transmission originally created for dial-up connections; PPPoE is for Ethernet connections. subnet mask A subnet mask, which may be a part of the TCP/IP information provided by your ISP, is a set of four numbers configured like an IP address. It is used to create IP address numbers used only within a particular network (as opposed to valid IP address numbers recognized by the Internet, which must assigned by InterNIC). TCP/IP Transmission Control Protocol/Internet Protocol. This is the standard protocol for data transmission over the Internet. WAN Wide area network. A network that connects computers located in geographically separate areas, (i.e., different buildings, cities, countries). The Internet is an example of a wide area network. INDEX A I S access control 16 access rights 16 Administrator Mode 10 Adminstration Tools 17 analog modem 23 idle time 13 Internet Service Provider 23 IP address 23 default 7 ISP. See Internet Service Provider C L Choose Internet Connection Configuration 10 client privileges 16 COM port 3, 5 LAN 23 Login screen 10 Self-Test Phase 6 service name PPP over Ethernet 13 setup program 9 special access 15 special applications 18 startup screen 9 static IP Address setup 12 Status LED 4, 6 subnet mask 12, 24 default IP address 7 support links 10 M D DHCP 23 DHCP server 2, 18 dial-up networking setup 13 DMZ host 2, 18 DNS address 11, 23 primary 13 secondary 12, 13 Dynamic IP Address setup 11 MAC address 23 modem analog, SDN 6 cable, DSL 5, 23 T TCP/IP 16, 24 U N NAT 23 UDP 16 user name dial-up 13 PPP over Ethernet 13 P E Ethernet 23 cable 5 port 5 port LEDs 4 switch 1, 3 F firewall 2 firmware version 9 forgot password 22 FTP host 14 password 10, 17 dial-up 13 PPP over Ethernet 13 reset 22 ping command 8 power connector 4 power switch 4 PPP over Ethernet setup 12 PPPoE 24 primary DNS address 13 PRINT port 3, 6 print server 1, 6, 20 R G gateway address 12 H host name 11 remote administrator host 19 Renew IP Address Forever 11 V virtual server 2, 14, 18 W WAN 24 WAN port 3, 5 LED 4 3Com Corporation LIMITED WARRANTY This warranty applies to Customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K, and other English language countries, and countries for which a translation into the local language is not provided. Home Ethernet Gateway HARDWARE 3Com warrants to the end user (“Customer”) that this hardware product to be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: Five (5) years 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. SOFTWARE 3Com warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer for any defective software product, or to replace any defective media with software which substantially conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will meet Customer’s requirements or work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product or from use of the software product not in accordance with 3Com’s published specifications or user manual. THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE. THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE. YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product. Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later. OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number or User Service Order (USO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product. 3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not. Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to export or import procedures. The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement product, at list price. Advance Replacement is provided for one (1) year, after which time it may be available for a specified fee. 3Com will make commercially reasonable efforts to ship the replacement product not later than five (5) business days after receiving the request for advance replacement, but may be delayed due to product availability or export or import procedures. The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement, at list price. This advance replacement is different from the fee-based Advance Hardware Replacement Service, which is available as a contracted service offering. INCLUDED SERVICES Telephone Support, with coverage for basic troubleshooting only, will be provided for ninety (90) days from the date of purchase, on a commercially reasonable efforts basis. Telephone support is available from 3Com only if Customer purchased this product directly from 3Com, or if Customer’s reseller is unable to provide telephone support. Please refer to the Technical Support appendix in the User Guide for telephone numbers. 3Com’s Web and Bulletin Board Service are available at no charge, and provide software and firmware upgrades, a bug list, and technical information about 3Com products. 3Com reserves the right to modify or cancel this offering at any time, without advance notice. This offering is not available where prohibited or restricted by law. WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD. LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. DISCLAIMER Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. 3Com Corporation 5400 Bayfront Plaza P.O. Box 58145 Santa Clara, CA 95052-8145 USA (408) 326-5000 FCC CLASS A VERIFICATION STATEMENT WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user will be required to correct the interference at the user’s own expense. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. FCC CLASS B STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to. ■ Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet prepared by the Federal Communications Commission helpful: The Interference Handbook This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. Tested to comply with the FCC Standards for home and office use. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Refer to the manual for specifications on cabling types. FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Model: Description: 3C510 Home Ethernet Gateway to which this declaration relates, is in conformity with the following standards or other normative documents: ■ ANSI C63.4-1992 Methods of Measurement Federal Communications Commission 47 CFR Part 15, subpart B Responsible Party: 3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145 USA (408) 326-5000 INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT This Class B digital apparatus complies with Canadian ICES-003. AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D’INDUSTRIE CANADA Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada. VCCI CLASS B STATEMENT This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT: Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING AND USING, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. INSTALLING OR USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE. YOU SHOULD RETURN THE ENTIRE PRODUCT WITH THE SOFTWARE UNUSED TO THE SUPPLIER WHERE YOU OBTAINED IT. LICENSE: 3Com grants you a nonexclusive, nontransferable (except as specified herein) license to use the accompanying software program(s) in executable form (the “Software”) and accompanying documentation (the “Documentation”), subject to the terms and restrictions set forth in this Agreement. You are not permitted to lease, rent, distribute or sublicense (except as specified herein) the Software or Documentation or to use the Software or Documentation in a time-sharing arrangement or in any other unauthorized manner. Further, no license is granted to you in the human readable code of the Software (source code). Except as provided below, this Agreement does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights with respect to the Software or Documentation. Subject to the restrictions set forth herein, the Software is licensed to be used on any workstation or any network server owned by or leased to you, for your internal use, provided that the Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder. Otherwise, the Software and Documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder. Each copy of the Software and Documentation must contain 3Com’s and its licensors’ proprietary rights and copyright notices in the same form as on the original. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this Agreement. ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software, Documentation and the licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement. If you transfer all copies of the Software and Documentation to the party or you must destroy any copies not transferred. Except as set forth above, you may not assign or transfer your rights under this Agreement. Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a European Union (“EU”) resident, information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request. EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software, Documentation or other technical data received hereunder (or any copies thereof) (collectively “Technical Data”) or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country in which you obtained them or where you reside. In addition, the Technical Data covered by this Agreement may contain data encryption code which is unlawful to export or transfer from the United States or Canada without an approved US Department of Commerce export license and/or appropriate foreign export or import license. You are responsible for obtaining any licenses to export, re-export or import the Technical Data. In addition to the above, Technical Data may not be used, exported or re-exported (i) into or to a national or resident of any country to which the U.S. has embargoed goods; or (ii) to any one on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders. TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers. UNITED STATES GOVERNMENT LEGENDS: The Software, Documentation and any other technical data provided hereunder is commercial in nature and developed solely at private expense. The Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in this Agreement, which is 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable. TERM AND TERMINATION: This Agreement and license will expire fifty (50) years from the date that you install the Software and Documentation, if it is not terminated earlier. You may terminate it at any time by destroying the Software and Documentation together with all copies and merged portions in any form. It will also terminate immediately if you fail to comply with any term or condition of this Agreement. Upon such termination you agree to destroy the Software and Documentation, together with all copies and merged portions in any form. LIMITED WARRANTIES AND LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual, whether in paper or electronic form, accompanying the Software. Such warranties and limitations of liability are incorporated herein in their entirety by this reference. GOVERNING LAW: This Agreement shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. SEVERABILITY: In the event any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor. ENTIRE AGREEMENT: This Agreement sets forth the entire understanding and agreement between you and 3Com and supersedes all prior agreements, whether written or oral, with respect to the Software and Documentation, and may be amended only in a writing signed by both parties. Should you have any questions concerning this Agreement or if you desire to contact 3Com for any reason, please contact the 3Com subsidiary serving your country, or write: 3Com Corporation, Customer Support Information, 5400 Bayfront Plaza, Santa Clara, CA 95052 USA 3Com is a registered trademark of 3Com Corporation. 3Com Corporation 5400 Bayfront Plaza, P.O. Box 58145 Santa Clara, CA 95052-8145 USA (408) 326-5000 © Copyright 2000, 3Com Corporation. All rights reserved PRODUCT REGISTRATION To ensure the very best service and support, register your 3Com product now. International Customers: Visit http://www.3com.com/homeconnect/register to register. U.S. Customers: Complete and mail the attached registration card, or visit http://www.3com.com/homeconnect/register to register.