3Com 3CRWX120695A Switch User Manual

DUA1730-0AAA03.book Page 1 Thursday, November 17, 2005 12:17 PM
SuperStack® 3
Switch 4200 Family
Getting Started Guide
Switch 4200 26-Port (3C17300A)
Switch 4200 50-Port (3C17302A)
Switch 4200 28-Port (3C17304A)
http://www.3com.com/
Part No. DUA1730-0AAA03
Published July 2005
DUA1730-0AAA03.book Page 2 Thursday, November 17, 2005 12:17 PM
3Com Corporation
350 Campus Drive
Marlborough, MA
01752-3064
Copyright © 2002, 2005 3Com Corporation. All rights reserved. No part of this documentation may be
reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from 3Com Technologies.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Technologies to provide notification of such revision or
change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com, the 3Com logo and SuperStack are all registered trademarks of 3Com Corporation.
Novell and NetWare are registered trademarks of Novell Incorporated.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
All other company and product names may be trademarks of the respective companies with which they are
associated.
Environmental Statement
It is a 3Com policy to be environmentally friendly in all operations. This manual is printed on paper that comes
from sustainable, managed European forests. The production process for making the pulp has a reduced AOX
level (adsorbable organic halogen) resulting in elemental chlorine-free paper.
The paper is fully biodegradable and recyclable.
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CONTENTS
ABOUT THIS GUIDE
Conventions 8
Related Documentation 9
Accessing Online Documentation
Documentation Comments 10
1
10
INTRODUCING THE
SUPERSTACK 3 SWITCH 4200 FAMILY
About the Switch 4200 Family 12
Summary of Hardware Features 12
Switch 4200 Family — Front View Detail
10BASE-T/ 100BASE-TX Ports 14
10/100/1000BASE-T Ports 14
SFP Ports 14
LEDs 15
Switch 4200 Family — Rear View Detail
Power Socket 16
Console Port 16
Default Settings 17
2
13
16
INSTALLING THE SWITCH
Package Contents 20
Choosing a Suitable Site 20
Rack-mounting 21
Placing Units On Top of Each Other 23
Stacking Units 23
The Power-up Sequence 24
Powering-up the Switch 4200 Family 24
Checking for Correct Operation of LEDs 24
SFP Operation 25
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Approved SFP Transceivers 25
Inserting an SFP Transceiver 26
Removing an SFP Transceiver 27
Choosing the Correct Cables 27
Choosing the Correct Fiber Cables
3
28
SETTING UP FOR MANAGEMENT
Setting Up Overview 32
IP Configuration 33
Preparing for Management 34
Manually Configuring IP Information 35
Connecting to a Front Panel Port 35
Connecting to the Console Port 38
Viewing Automatically Configured IP Information 42
Using 3Com Network Supervisor 42
Connecting to the Console Port 42
Methods of Managing a Switch 45
Command Line Interface Management 45
Web Interface Management 46
SNMP Management 46
Setting Up Command Line Interface Management 47
CLI Management via the Console Port 47
CLI Management over the Network 47
Setting Up Web Interface Management 48
Pre-requisites 48
Web Management Over the Network 49
Setting Up SNMP Management 49
Pre-requisites 50
Default Users and Passwords 50
Changing Default Passwords 51
4
PROBLEM SOLVING
Solving
Solving
Solving
Solving
Solving
Problems Indicated by LEDs 54
Hardware Problems 54
Communication Problems 55
Stack Formation Problems 56
Software Upgrade Problems 56
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A
SAFETY INFORMATION
Important Safety Information 58
L’information de Sécurité Importante 60
Wichtige Sicherheitsinformationen 62
Información de seguridad importante 64
Importanti informazioni di sicurezza 66
B
PIN-OUTS
Null Modem Cable 69
PC-AT Serial Cable 69
Modem Cable 70
RJ-45 Pin Assignments 70
C
TECHNICAL SPECIFICATIONS
Switch 4200 26-Port
(3C17300A) 73
Switch 4200 50-Port
(3C17302A) 74
Switch 4200 28-Port
(3C17304A) 75
D
OBTAINING SUPPORT FOR YOUR PRODUCT
Register Your Product 77
Purchase Value-Added Services 77
Troubleshoot Online 78
Access Software Downloads 78
Telephone Technical Support and Repair
Contact Us 79
REGULATORY NOTICES
INDEX
78
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DUA1730-0AAA03.book Page 7 Thursday, November 17, 2005 12:17 PM
ABOUT THIS GUIDE
This guide provides all the information you need to install and use a
SuperStack® 3 Switch 4200 in its default state.
This guide is intended for use with the following Switch 4200 Family
models:
■
Switch 4200 26-Port (3C17300A) — 24 10BASE-T/100BASE-TX ports,
2 10/100/1000BASE-T ports
■
Switch 4200 50-Port (3C17302A) — 48 10BASE-T/100BASE-TX ports,
2 10/100/1000BASE-T ports
■
Switch 4200 28-Port (3C17304A) — 24 10BASE-T/100BASE-TX ports,
2 10/100/1000BASE-T ports and 2 SFP ports
All procedures described in this guide apply to all models except where
stated.
For details on the Switch 4226T (3C17300), Switch 4250T (3C17302) and
Switch 4228G (3C17304), refer to the following document:
■
SuperStack 3 Switch 4200 Family Getting Started Guide (part number
DUA1730-0AAA04)
available for download from the 3Com Web site, www.3Com.com.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
If the information in the release notes that are shipped with your product
differ from the information in this guide, follow the instructions in the
release notes.
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8
ABOUT THIS GUIDE
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
Conventions
Table 1 and Table 2 list conventions that are used throughout this guide.
Table 1 Notice Icons
Icon
Notice Type
Description
Information note
Information that describes important features or
instructions
Caution
Information that alerts you to potential loss of data or
potential damage to an application, system, or device
Warning
Information that alerts you to potential personal injury
Table 2 Text Conventions
Convention
Description
Screen displays This typeface represents information as it appears on the
screen.
Syntax
The word “syntax” means that you must evaluate the syntax
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
Commands
In this example, you must supply a password for <password>.
The word “command” means that you must enter the
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following command:
bridge port detail
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
The words “enter”
and “type”
Press Ctrl+Alt+Del
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Related Documentation
9
Table 2 Text Conventions (continued)
Convention
Words in italics
Description
Italics are used to:
■
Emphasize a point.
■
Denote a new term at the place where it is defined in the
text.
■
Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
■
SuperStack 3 Switch Implementation Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■
SuperStack 3 Switch Management Quick Reference Guide
This guide contains:
■
■
■
a list of the software features supported by the Switch.
a summary of the web interface and command line interface
commands for the Switch.
SuperStack 3 Switch Management Interface Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch. It is
supplied in HTML format on the CD-ROM that accompanies the
Switch.
■
Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems.
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10
ABOUT THIS GUIDE
There are other publications you may find useful, such as:
■
Documentation accompanying 3Com Network Supervisor. You can
download 3Com Network Supervisor and supporting documentation
from the 3Com Web site at:
www.3com.com/3ns
Accessing Online
Documentation
The CD-ROM supplied with your Switch contains the following online
documentation:
■
SuperStack 3 Switch Management Quick Reference Guide (PDF
format)
■
SuperStack 3 Switch Implementation Guide (PDF format)
■
SuperStack 3 Switch Management Interface Reference Guide (HTML
format)
1 To access the documentation insert the CD-ROM into your CD-ROM
drive. If your PC has auto-run enabled, a splash screen will be displayed
automatically.
2 Select the Documentation section from the contents page.
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents via the root directory and
copy the files from the CD-ROM to a suitable directory.
■
■
The HTML Reference Guide is stored in the Docs/reference
directory on the CD-ROM. The documentation is accessed using the
index.htm file.
The PDF Quick Reference Guide and PDF Implementation Guide are
stored in the Docs/implementation directory of the CD-ROM.
3Com recommends that you copy the Docs/reference directory as a
whole to maintain the structure of the files.
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1
INTRODUCING THE
SUPERSTACK 3 SWITCH 4200
FAMILY
This chapter contains introductory information about the Switch 4200
Family and how it can be used in your network. It covers summaries of
hardware and software features and also the following topics:
■
About the Switch 4200 Family
■
Switch 4200 Family — Front View Detail
■
Switch 4200 Family — Rear View Detail
■
Default Settings
This Getting Started Guide describes the following units in the Switch
4200 Family:
■
Switch 26-Port (3C17300A)
■
Switch 50-Port (3C17302A)
■
Switch 28-Port (3C17304A)
For details on the Switch 4226T (3C17300), Switch 4250T (3C17302) and
Switch 4228G (3C17304), refer to the following document:
■
SuperStack 3 Switch 4200 Family Getting Started Guide (part number
DUA1730-0AAA04)
available for download from the 3Com Web site, www.3Com.com.
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12
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 FAMILY
About the Switch
4200 Family
The Switch 4200 Family are stackable 10/100/1000 Mbps devices which
consist of:
■
24 or 48 10BASE-T/100BASE-TX ports
■
2 10/100/1000BASE-T ports
■
2 SFP ports (Switch 4200 28-Port only)
The Switch provides high-performance workgroups with a backbone to
server connection. You can also add the Switch 4200 Family to any
SuperStack® system as your network grows.
Summary of
Hardware Features
Table 3 summarizes the hardware features that are supported by the
Switch 4200 Family.
Table 3 Hardware features
Feature
Switch 4200 Family
Addresses
■
Up to 8000 supported
■
Up to 64 permanent entries
■
Supported on all ports
■
Auto MDI/MDI-X
Auto-negotiation
Forwarding Modes
Store and Forward
Duplex Modes
Half and full duplex on all 10/100 ports. Full duplex
on 1000BASE-T ports and full duplex on SFP ports
Flow Control
In full duplex operation all ports are supported
Smart Auto-sensing
Supported on all ports except SFP ports which are
single speed ports.
Traffic Prioritization
Supported (IEEE 802.ID): 2 queues per port
Ethernet and Fast Ethernet Auto-negotiating 10BASE-T/100BASE-TX ports
Ports
Gigabit Ethernet
Auto-negotiating 10/100/1000BASE-T ports
SFP Gigabit Ethernet Ports
Supports fiber Gigabit Ethernet short-wave (SX),
long-wave (LX), long-haul (LH70) and copper (T)
transceivers in any combination (Switch 4200
28-Port only)
Mounting
19-inch rack or stand-alone mounting
DUA1730-0AAA03.book Page 13 Thursday, November 17, 2005 12:17 PM
About the Switch 4200 Series
Switch 4200 Family
— Front View
Detail
13
Figure 1 Switch 4200 26-Port (3C17300A) — front view
10BASE-T / 100BASE-TX
RJ-45 Ports
Power / Self Test LED
Unit LEDs
13
1
4 16
3 15
2 14
5 17
6 18
7 19
9 21
8 20
10 22
11 23
3C17300A Superstack 3 Switch 4200 26-Port
12 24
Power/
Self Test
25 / Up 26 / Down
1
2
3
4
Alert
Unit
Alert LED
10/100/1000BASE-T
ports
Figure 2 Switch 4200 50-Port (3C17302A) — front view
10BASE-T / 100BASE-TX
RJ-45 Ports
Unit LEDs
Power / Self Test LED
3C17302A Superstack 3 Switch 4200 50-Port
1
25
2 26
3
27
4
28
5 29
6 30
7 31
8
9
32
33
10 34
11 35
12 36
13 37
15 39
14 38
16 40
17
41
18 42
19 43
20 44
21 45
22 46
23 47
24 48
Power/
Self Test
1
Alert
Down
3
4
Up
2
49
50
Unit
Alert LED
10/100/1000BASE-T
ports
Figure 3 Switch 4200 28-Port (3C17304A) — front view
10BASE-T / 100BASE-TX
RJ-45 Ports
Power / Self Test LED
Unit LEDs
1
13
2 14
3 15
4 16
5 17
6 18
7 19
8 20
9 21
10 22
11 23
3C17304A Superstack 3 Switch 4200 28-Port
12 24
Power/
27
Self Test
27
25 / Up 26 / Down
1
2
3
4
28
Alert
Unit
28
Alert LED
10/100/1000BASE-T
ports
SFP Ports
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14
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 FAMILY
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
10BASE-T/
100BASE-TX Ports
The Switch has 24 or 48 auto-negotiating 10BASE-T/100BASE-TX ports
configured as Auto MDIX (cross-over). While auto-negotiation is enabled,
these ports can automatically detect whether they need to operate in
MDI or MDIX mode. Alternatively, you can manually set these ports to
10BASE-T half duplex, 10BASE-T full duplex, 100BASE-TX half duplex or
100BASE-TX full duplex. The maximum segment length is 100 m (328 ft)
over Category 5 twisted pair cable.
10/100/1000BASE-T
Ports
The Switch has two auto-negotiating 10/100/1000BASE-T ports
configured as Auto MDIX (cross-over). While auto-negotiation is enabled,
these ports can automatically detect whether they need to operate in
MDI or MDIX mode. These ports provide 10/100/1000 Mbps full duplex
connections to other Gigabit Ethernet devices. Full duplex allows packets
to be transmitted and received simultaneously which, in effect, doubles
the potential throughput of a link. These ports require either
straight-through or cross-over Category 5 cables with RJ-45 connectors at
both ends. The maximum UTP cable length is 100 m (328 ft) over
Category 5 cable.
The 10/100/1000BASE-T ports will auto-negotiate to the appropriate
speed.
SFP Ports
This section applies to the SuperStack 3 Switch 4200 28-Port only.
The two SFP (Small Form Factor Pluggable) ports support fiber Gigabit
Ethernet short-wave (SX), long-wave (LX), long-haul (LH70) and
copper (T) transceivers in any combination. This offers you the flexibility
of using SFP transceivers to provide connectivity between the Switch and
remote 1000 Mbps workgroups or to create a high capacity aggregated
link backbone connection.
The SFP ports are capable of auto-negotiating flow control. As the speed
and duplex modes are fixed by the media type, only the flow control is
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About the Switch 4200 Series
15
negotiated with the link partner. Alternatively, auto-negotiation can be
disabled and the flow control setting can be manually configured.
LEDs
Table 4 lists LEDs visible on the front of the Switch, and how to read their
status according to color. For information on using the LEDs for problem
solving, see “Solving Problems Indicated by LEDs” on page 54.
It is not possible to determine the duplex mode from the LEDs. For more
detailed information, refer to the “SuperStack 3 Switch Management
Interface Reference Guide” on the CD-ROM that is supplied with the
Switch.
Table 4 LED behavior
LED
Color
Indicates
Port Status LEDs 10BASE-T/100BASE-TX ports
Green
A 100 Mbps link is present and the port is enabled.
Green flashing Packets are being transmitted/received on the port.
Yellow
A 10 Mbps link is present and the port is enabled.
Yellow flashing Packets are being transmitted/received on the port.
Green / Yellow A 10 or 100 Mbps link is present, but the port is disabled.
alternating
Off
No link is present.
Port Status LEDs SFP ports
Green
A 1000 Mbps link is present and the port is enabled.
Green flashing Packets are being transmitted/received on the port.
Port Status LEDs 10/100/1000BASE-T ports
Green
A 1000 Mbps link is present and the port is enabled.
Green flashing Packets are being transmitted/received on the port.
Yellow
A 10 or 100 Mbps link is present and the port is enabled.
Yellow flashing Packets are being transmitted/received on the port.
Green / Yellow A 10, 100 or 1000 Mbps link present but disabled.
alternating
Off
No link is present.
Unit LEDs
1–4
Green
When the Switch forms a stack with other Switch 4200
Family units the LED indicates the position of the unit in the
stack and that a link is present. Unit LED number 1 can also
indicate a stand-alone Switch.
Off
The Switch initialization process is not complete.
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16
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 FAMILY
LED
Color
Indicates
Power/Self Test LED
Green
The Switch is powered-up and operating normally.
Green flashing The Switch is either downloading software or is initializing
(which includes running a Power On Self Test).
Yellow
The Switch has failed its Power On Self Test.
Refer to Chapter 4 Solving Problems Indicated by LEDs.
Off
The Switch is not receiving power or there is a fault with the
Power Supply Unit.
Alert LED
Green flashing The Switch Alert LED has been configured via the CLI or Web
Interface to flash.
Off
Switch 4200 Family
— Rear View Detail
The Switch Alert LED has been configured via the CLI or Web
Interface to be off (Default state).
Figure 4 Switch 4200 Family — rear view
Supply Data Warning Label
Console
(max) 19200,8,1,N
Power Socket
Console Port
Power Socket
The Switch automatically adjusts its power setting to any supply voltage
in the range 100-240 VAC.
Console Port
The console port allows you to connect a terminal and perform remote or
local out-of-band management. The console port uses a standard null
modem cable and is set to auto-baud, 8 data bits, no parity and 1 stop
bit.
The Switch 4226T, Switch 4250T and Switch 4228G have a Redundant
Power Supply (RPS) connector on the rear panel. Refer to the
documentation supplied with these models for details.
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About the Switch 4200 Series
Default Settings
17
Table 5 shows the default settings for the Switch 4200 Family:
Table 5 Default Settings
Feature
Switch 4200 Family
Automatic IP Configuration
Enabled
Port Status
Enabled
Port Speed
All ports are auto-negotiated, except SFP ports
Duplex Mode
All ports are auto-negotiated, except SFP ports
Flow Control
■
Enabled in half duplex
■
Auto-negotiated in full duplex
Broadcast Storm Control
Enabled
Virtual LANs (VLANs)
All ports belong to the untagged Default VLAN
(VLAN 1) with IEEE802.1Q learning operational
IP Multicast Filtering
Filtering enabled
Rapid Spanning Tree Protocol Enabled
Fast Start
Enabled on all 10/100 Mbps ports
Disabled on all 1000 Mbps ports
RMON Alarm
Enabled
Smart Auto-Sensing
Enabled
LACP
(10/100/1000BASE-T ports and SFP ports only)
Disabled
Quality of Service (QoS)
All ports prioritize NBX VoIP IP.
All ports set to “best effort” for all other traffic.
HOL Protection (QoS)
18 Kb
If you initialize a Switch unit by selecting System > Control > Initialize in
the Web interface or by entering system control initialize in
the Command Line Interface, the following settings are retained to allow
you to connect to and manage the Switch:
■
IP Address
■
Subnet Mask
■
Default Router
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18
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 FAMILY
DUA1730-0AAA03.book Page 19 Thursday, November 17, 2005 12:17 PM
2
INSTALLING THE SWITCH
This chapter contains the information you need to install and set up the
Switch 4200 Family. It covers the following topics:
■
■
■
■
■
■
■
Package Contents
Choosing a Suitable Site
Rack-mounting
Placing Units On Top of Each Other
The Power-up Sequence
SFP Operation
Choosing the Correct Cables
WARNING: Safety Information. Before installing or removing any
components from the Switch 4200 Family or carrying out any
maintenance procedures, you must read the safety information provided
in Appendix A of this guide.
AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever
tout composant du Switch 4200 ou d'entamer une procédure de
maintenance, lisez les informations relatives à la sécurité qui se trouvent
dans l'Appendice A de ce guide.
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus
dem Switch 4200 entfernen oder dem Switch 4200 hinzufuegen oder
Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen,
die in Appendix A (Anhang A) in diesem Handbuch aufgefuehrt sind.
ADVERTENCIA: Información de seguridad. Antes de instalar o extraer
cualquier componente del product o de realizar tareas de mantenimiento,
debe leer la información de seguridad facilitada en el Apéndice A de esta
guía del usuario.
AVVERTENZA: Informazioni di sicurezza. Prima di installare o
rimuovere qualsiasi componente dal product o di eseguire qualsiasi
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20
CHAPTER 2: INSTALLING THE SWITCH
procedura di manutenzione, leggere le informazioni di sicurezza riportate
nell'Appendice A della presente guida per l'utente.
Package Contents
Choosing a Suitable
Site
■
Switch unit
■
CD-ROM
■
Getting Started Guide (this guide)
■
Release Notes
■
Unit Information Labels
■
Warranty Information
■
Power Cord
■
2 x Mounting brackets
■
4 x Screws
■
4 x Rubber feet
The Switch is suited for use on a desktop, either free standing or
mounted in a standard 19-inch equipment rack. Alternatively, the Switch
can be mounted in a wiring closet or equipment room, as an aggregator
for other Hubs and Switches. A rack-mounting kit containing two
mounting brackets is supplied with the Switch.
CAUTION: Ensure that the ventilation holes are not obstructed.
When deciding where to position the Switch, ensure that:
■
Cabling is located away from:
■
■
sources of electrical noise such as radios, transmitters and
broadband amplifiers.
power lines and fluorescent lighting fixtures
■
The Switch is accessible and cables can be connected easily.
■
Water or moisture cannot enter the case of the Switch.
■
Air-flow is not restricted around the Switch or through the vents in the
side of the Switch. 3Com recommends that you provide a minimum of
25mm (1in.) clearance.
■
Air temperature around the Switch does not exceed 40 °C (104 °F).
DUA1730-0AAA03.book Page 21 Thursday, November 17, 2005 12:17 PM
Rack-mounting
21
If the Switch is installed in a 19-inch rack or closed assembly its local air
temperature may be greater than room ambient temperature.
Rack-mounting
■
The air is as free from dust as possible.
■
The switch is situated away from sources of conductive (electrical)
dust, for example, laser printers.
■
The unit is installed in a clean, air conditioned environment.
■
The AC supply used by the switch is separate to that used by units
that generate high levels of AC noise, for example, air-conditioning
units and laser printers.
■
No more than eight Switch units are placed on top of one another, if
the units are free-standing.
The Switch 4200 Family are 1U high and will fit in most standard 19-inch
racks.
CAUTION: Disconnect all cables from the Switch before continuing.
Remove all self adhesive pads from the underside of the Switch if they
have been fitted.
To rack-mount your Switch:
1 Place the Switch the right way up on a hard flat surface, with the front
facing towards you.
2 Locate a mounting bracket over the mounting holes on one side of the
Switch, as shown in Figure 5.
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22
CHAPTER 2: INSTALLING THE SWITCH
Figure 5 Fitting a bracket for rack-mounting
3 Insert the two screws and tighten with a suitable screwdriver.
You must use the screws supplied with the mounting brackets. Damage
caused to the unit by using incorrect screws invalidates your warranty.
4 Repeat steps 2 and 3 for the other side of the Switch.
5 Insert the Switch into the 19-inch rack and secure with suitable screws
(not provided). Ensure that ventilation holes are not obstructed.
6 Connect network cabling.
7 Finally place a unit information label on the unit in an easily accessible
position. The unit information label shows the following:
■
The 3Com product name of the Switch
■
The 3Com 3C number of the Switch
■
The unique MAC address (Ethernet address) of the Switch
■
The serial number of the Switch
You may need this information for fault reporting purposes.
DUA1730-0AAA03.book Page 23 Thursday, November 17, 2005 12:17 PM
Placing Units On Top of Each Other
Placing Units On
Top of Each Other
23
If the Switch units are free-standing, up to eight units can be placed one
on top of the other. If you are mixing a variety of SuperStack® 3 Switch
and Hub units, the smaller units must be positioned at the top.
If you are placing Switch units one on top of the other, you must use the
self-adhesive rubber feet supplied. Apply the pads to the underside of
each Switch, sticking one in the marked area at each corner. Place the
Switch units on top of each other, ensuring that the feet of the upper unit
line up with the recesses of the lower unit.
Up to four Switch 4200 Family units can be stacked together and then
treated as a single manageable unit with one IP address. Any
combination of Switch 4200 Family units is allowed in a single stack. The
units are connected together via the 10/100/1000BASE-T ports on the
front of the unit as shown in Figure 6. Starting from the base of the stack,
the port marked with ‘up’ is connected to the port marked with ‘down’
on the unit above. Cable lengths of between 14 cm (5.5 in) and
100 m (328 ft) can be used for stacking.
Figure 6 Stacking example
3C17302A Superstack 3 Switch 4200 50-Port
1
25
2
26
3
27
4
28
5
29
6
30
7
31
8
32
9
33
10 34
11 35
12 36
13 37
14 38
15 39
16 40
17
41
18 42
19 43
20 44
21 45
22 46
23 47
24 48
Power/
Self Test
1
3
1
13
2 14
3 15
4 16
5 17
6 18
7 19
8 20
9 21
10 22
11 23
Power/
2 14
3 15
4 16
5 17
6 18
7 19
8 20
9 21
10 22
11 23
27
28
3C17304A Superstack 3 Switch 4200 28-Port
Power/
27
Self Test
2 14
3 15
4 16
5 17
6 18
7 19
8 20
9 21
10 22
11 23
27
25 / Up 26 / Down
1
13
28
Alert
Unit
12 24
2
3
4
1
50
27
25 / Up 26 / Down
1
2
3
4
13
49
Unit
3C17304A Superstack 3 Switch 4200 28-Port
12 24
Self Test
1
Alert
Down
2
4
Up
Stacking Units
28
Alert
28
Unit
3C17300A Superstack 3 Switch 4200 26-Port
12 24
Power/
Self Test
25 / Up 26 / Down
1
2
3
4
Alert
Unit
The unit LEDs will display the unit number in the stack, from 1 at the
bottom to 4 at the top.
3Com recommends that when you add a new unit to a stack, you should
first initialize it to factory default settings.
Any Switch 4200 unit can be added to the stack, including the Switch
4226T, the Switch 4250T and the Switch 4228G. You must install the
latest software version on all units in the stack.
DUA1730-0AAA03.book Page 24 Thursday, November 17, 2005 12:17 PM
24
CHAPTER 2: INSTALLING THE SWITCH
Stack renumbering occurs when another Switch 4200 Family unit is
added to the bottom of an established stack except when the stack is
already 4 units high. In this instance the ‘down’ port on the bottom unit
of the existing stack will be disabled and its LED will flash green. You will
then not be able to use that port again until the link is lost on that port.
When another Switch 4200 Family unit is added to the top of an
established stack, no stack renumbering occurs. If however the unit being
added takes the stack height above 4 then the ‘up’ port on the top unit
of the existing stack will be disabled and its LED will flash green. You will
then not be able to use that port again until the link is lost on that port.
When removing a Switch from a stack, note the following:
■
Removing a Switch 4200 Family unit from the bottom of an existing
stack will cause the remaining stack to renumber.
■
Removing a Switch 4200 Family unit from the middle of an existing
stack will cause the other Switches in the stack to divide into two
stacks. Units below the unit removed will not renumber, units above
will renumber.
■
Removing a Switch 4200 Family unit from the top of an existing stack
will have no effect on the remaining stack.
If you are having problems, refer to “Solving Stack Formation Problems”
on page 56.
The Power-up
Sequence
Powering-up the
Switch 4200 Family
The following sections describe how to get your Switch 4200 Family
powered-up and ready for operation.
Use the following sequence of steps to power-up the Switch.
1 Plug the power cord into the power socket at the rear of the Switch.
2 Plug the other end of the power cord into your power outlet.
The Switch powers-up and runs through its Power On Self Test (POST),
which takes approximately 10 seconds.
Checking for Correct
Operation of LEDs
During the Power On Self Test, all ports on the Switch are disabled and
the LEDs light in a set sequence.
DUA1730-0AAA03.book Page 25 Thursday, November 17, 2005 12:17 PM
SFP Operation
25
When the POST has completed, check the Power On Self Test LED to
make sure that your Switch is operating correctly. Table 6 shows possible
colors for the LED.
Table 6
Power/Self Test LED colors
Color
State
Green
The Switch is powered-up and operating normally.
Yellow
The Switch has failed its Power On Self Test.
Off
The Switch is not receiving power.
In addition, check the Unit LEDs on all Switches in the stack. If a Unit LED
is off, initialization is not complete. 3Com recommends that you do not
use the Switch's management interface until the Unit LED is green.
If there is evidence of a problem, see “Solving Problems Indicated by
LEDs” on page 54.
SFP Operation
The following section describes how to insert an SFP transceiver into an
SFP port on the Switch 4200 28-Port.
SFP transceivers are hot-insertable and hot-swappable. You can remove
them from and insert them into any SFP port without having to power
down the Switch.
Approved SFP
Transceivers
The following list of approved SFP transceivers is correct at the time of
publication.
■
3CSFP91 SFP (SX)
■
3CSFP92 SFP (LX)
■
3CSFP93 SFP (T)
■
3CSFP97 SFP (LH)
To access the latest list of approved SFP transceivers for the Switch on the
3Com Corporation World Wide Web site, enter this URL into your
internet browser:
http://www.3com.com
DUA1730-0AAA03.book Page 26 Thursday, November 17, 2005 12:17 PM
26
CHAPTER 2: INSTALLING THE SWITCH
Inserting an SFP
Transceiver
To be recognized as valid, the SFP transceiver must have the following
characteristics:
■
1000BASE-SX SFP transceiver
Use this transceiver to connect the Switch directly to a multimode
fiber-optic cable.
■
1000BASE-LX SFP transceiver
Use this transceiver to connect the Switch directly to a single-mode
fiber-optic cable or to multimode fiber using a conditioned launch
cable.
■
1000BASE-LH70 SFP transceiver
Use this transceiver to connect the Switch directly to a single-mode
fiber-optic cable.
■
1000BASE-T SFP transceiver
This transceiver uses Category 5 copper cabling with RJ-45 connectors
and supports segment lengths of up to 100 m (328 ft).
If the SFP transceiver is faulty, it will not operate within the Switch. See
“Solving Hardware Problems” on page 49.
Use of non-3Com SFPs is not recommended. If the SFP transceiver is
invalid it will not be recognized by the Switch.
Use the following sequence of steps to activate the SFP ports:
1 The SFP transceiver is keyed and there is only one way in which it can be
installed correctly. It is not necessary to power-down your Switch.
2 Hold the transceiver so that the connector is toward you and the product
label is visible, as shown in Figure 7. Ensure the wire release lever is closed
(in the upright position).
3 Gently slide the transceiver into the SFP port until it clicks.
CAUTION: SFP transceivers are keyed and can be properly inserted only
one way. If the transceiver does not click when you insert it, remove it,
turn it over, and reinsert it.
4 Remove the plastic protective cover if fitted.
5 Use the appropriate cable to connect the transceiver to a suitable device.
DUA1730-0AAA03.book Page 27 Thursday, November 17, 2005 12:17 PM
Choosing the Correct Cables
27
Figure 7 Inserting an SFP Transceiver
Product
label
SFP port on the
Switch 4200 28-Port
6 Check the LEDs on the front of the Switch to ensure that it is operating
correctly. Refer to “LEDs” on page 16 for more information.
Removing an SFP
Transceiver
If you wish to remove a transceiver (it is not necessary to power-down
your Switch):
1 Disconnect the cable from the transceiver.
2 Move the wire release lever downwards until it is pointing toward you.
3 Pull the wire release lever toward you to release the catch mechanism;
the transceiver will then easily slide out.
Choosing the
Correct Cables
All of the ports on the front of the Switch 4200 Family are Auto-MDIX,
that is they have a cross-over capability. The port can automatically detect
whether it needs to operate in MDI or MDIX mode. Therefore you can
make a connection to a port with a straight-through (MDI) or a cross-over
cable (MDIX).
The Auto-MDIX feature only operates when auto-negotiation is enabled.
If auto-negotiation is disabled, all the Switch ports are configured as
MDIX (cross-over). If you want to make a connection to another MDIX
DUA1730-0AAA03.book Page 28 Thursday, November 17, 2005 12:17 PM
28
CHAPTER 2: INSTALLING THE SWITCH
port, you need a cross-over cable. Many ports on workstations and
servers are configured as MDI (straight-through). If you want to make a
connection to an MDI port, you need to use a standard straight-through
cable. See Table 7.
3Com recommends that you use Category 5 twisted pair cable — the
maximum segment length for this type of cable is 100 m (328 ft).
CAUTION: If you want to install the Switch using a Category 5E or
Category 6 cable, 3Com recommends that you briefly connect the cable
to a grounded port before connecting network equipment. If you do not,
the cables Electrostatic Discharge (ESD) may damage the Switch's port.
You can create a grounded port by connecting all wires at one end of a
UTP cable to an earth ground point, and the other end to a female RJ-45
connector located, for example, on a Switch rack or patch panel. The
RJ-45 connector is now a grounded port.
Table 7 Cables required to connect the Switch 4200 Family to other devices if
auto-negotiation is disabled
Cross-over Cable
Choosing the Correct
Fiber Cables
Straight-through Cable
Switch to Switch
(MDIX to MDIX)
✓
✕
Switch to Hub
(MDIX to MDIX)
✓
✕
Switch to PC (NIC)
(MDIX to MDI)
✕
✓
Choose from the following cable options:
■
The 1000BASE-SX SFP ports can be connected to multimode fiber
cables only.
■
The 1000BASE-LX and LH70 SFP ports can be connected to
single-mode fiber cables. The 1000BASE-LX SFP ports can also be
connected to multimode fiber cables using a conditioned launch
cable.
For detailed information on fiber cable specifications, refer to the
SuperStack 3 Implementation Guide that accompanies your Switch.
DUA1730-0AAA03.book Page 29 Thursday, November 17, 2005 12:17 PM
Choosing the Correct Cables
29
If you wish to connect a 1000BASE-SX LC port to a fiber port with a
different type of connector, for example, SC or ST please contact your
network supplier for a suitable patch cable.
DUA1730-0AAA03.book Page 30 Thursday, November 17, 2005 12:17 PM
30
CHAPTER 2: INSTALLING THE SWITCH
DUA1730-0AAA03.book Page 31 Thursday, November 17, 2005 12:17 PM
3
SETTING UP FOR MANAGEMENT
Your Switch can operate in its default state, that is, you can install it and
it will work straight away (plug-and-play). However, to make full use of
the features offered by the Switch, and to change and monitor the way it
works, you have to access the management software that resides on the
Switch. This is known as managing the Switch.
Managing the Switch can help you to improve the efficiency of the
Switch and therefore the overall performance of your network.
This chapter explains the initial set up of the Switch and the different
methods of accessing the management software to manage a Switch. It
covers the following topics:
■
Setting Up Overview
■
Manually Configuring IP Information
■
Viewing Automatically Configured IP Information
■
Methods of Managing a Switch
■
Setting Up Command Line Interface Management
■
Setting Up Web Interface Management
■
Setting Up SNMP Management
■
Default Users and Passwords
DUA1730-0AAA03.book Page 32 Thursday, November 17, 2005 12:17 PM
CHAPTER 3: SETTING UP FOR MANAGEMENT
This section gives an overview of what you need to do to get your Switch
set up and ready for management when it is in its default state. The
whole setup process is summarised in Figure 8. Detailed procedural steps
are contained in the sections that follow. In brief, you need to:
■
Configure IP information manually for your Switch or view the
automatically configured IP information
■
Prepare for your chosen method of management
Plug and Play Setup
Figure 8 Initial Switch Setup and Management Flow diagram
Power up the Switch.
IP information is automatically configured.
Page 33.
Do you want to manually
configure the IP information?
Yes
Initial IP Information Setup
Setting Up
Overview
How do you want to view the automatically
configured IP information?
How do you want to connect to the Switch?
Connect to a front panel
port and use the Web
Interface or Command
Line Interface.
Page 35.
No
Connect to the console
port and use the
Command Line Interface.
Page 38.
Use 3Com Network
Supervisor (3NS).
Page 42.
Connect to a console
port and use the
Command Line Interface.
Page 42.
How do you want to Manage your Switch? Page 45.
Feature Management
32
Command Line Interface
Connect via the
console port.
Page 47.
Connect over the
network via Telnet.
Page 47.
SNMP
Page 49.
Web Interface
Connect over the
network.
Page 49.
CAUTION: To protect your Switch from unauthorized access, you must
change all three default passwords as soon as possible, even if you do not
intend to actively manage your Switch. For more information on default
users and changing default passwords, see “Default Users and
Passwords” on page 50.
DUA1730-0AAA03.book Page 33 Thursday, November 17, 2005 12:17 PM
Setting Up Overview
IP Configuration
33
You can use one of the following methods to allocate IP information to
your Switch (essential if you wish to manage your Switch across the
network).
Manual IP Configuration
You can choose to configure the IP information yourself. The Switch
remembers the information that you enter until you change it again or
set the configuration method to Automatic.
You should use the Manual IP configuration method if:
■
you do not have a DHCP or BootP server on your network, or
■
you want to remove the risk of the IP address ever changing, or
■
your DHCP or BootP server does not allow you to allocate static IP
addresses. (Static IP addresses are necessary to ensure that the Switch
is always allocated the same IP information.)
For most installations, 3Com recommends that you configure the Switch
IP information manually. This makes management simpler and more
reliable as it is not dependent on a DHCP or BootP server, and eliminates
the risk of the IP address changing.
If you wish to manually enter IP information for your Switch, work
through the “Manually Configuring IP Information” section on page 35.
Automatic IP Configuration
By default the Switch tries to configure itself with IP information without
requesting user intervention. It tries to obtain an IP address from a DHCP
or BootP server on the network.
If neither server is found, the Switch will configure itself with its default IP
address 169.254.100.100 if it is operating in a standalone mode, and/or
no other Switches on the network have this IP address. If this default IP
address is already in use on the network then the Switch detects this and
configures itself with an IP address in the range 169.254.1.0 to
169.254.254.255.
This process is known as Auto-IP and is the same mechanism used by
Windows 2000. IP addresses configured by Auto-IP are temporary as they
cannot be routed but are useful for small networks which are not
connected to other networks, or for initial configuration.
DUA1730-0AAA03.book Page 34 Thursday, November 17, 2005 12:17 PM
34
CHAPTER 3: SETTING UP FOR MANAGEMENT
However, as soon as a DHCP or BootP server is detected, the Switch will
configure itself with the IP address allocated by that server.
When using automatic IP configuration it is important that the IP address
of the Switch is static, otherwise you will not know what the IP address is
and it will be difficult to manage. Most DHCP and BootP servers allow
static IP addresses to be configured so that you know what IP address will
be allocated to the Switch. Refer to the documentation that accompanies
your DHCP/BootP server.
For a detailed description of how automatic IP configuration operates,
please refer to the Implementation Guide on the CD-ROM that
accompanies your Switch or on the 3Com Web site.
You should use the automatic IP configuration method if:
■
your network uses DHCP or BootP to allocate IP information, or
■
flexibility is needed. If the Switch is re-deployed onto a different
subnet, it will automatically reconfigure itself with an appropriate IP
address, instead of you having to manually reconfigure the Switch.
If you use the automatic IP configuration method, you need to discover
the automatically allocated IP information before you can begin
management. Work through the “Viewing Automatically Configured IP
Information” section on page 42.
Preparing for
Management
Once your Switch’s initial set up is complete you can set up your chosen
management method as described in “Methods of Managing a Switch”
on page 45.
For detailed information about the specific web interface operations and
command line interface commands and problem solving, refer to the
“SuperStack 3 Switch Management Interface Reference Guide” on the
CD-ROM that is supplied with the Switch or on the 3Com Web site.
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Manually Configuring IP Information
Manually
Configuring IP
Information
Connecting to a Front
Panel Port
35
You can manually configure the Switch IP information in the following
ways:
■
Connecting to a front panel port — Connect a workstation using an
Ethernet cable to a front panel port of the Switch. You can then
manually enter IP information using the web interface or the
command line interface (CLI).
■
Connecting to the console port — Connect a workstation using a
console cable to the console port of the Switch. You can then
manually enter IP information using the command line interface (CLI).
To set up your Switch manually you can make a connection to a front
panel port. You must do this whilst the Switch is offline, that is, before
you connect the Switch to a network.
The procedure described in this section assumes the unit has been
powered up in standalone mode and has the default IP address of
169.254.100.100.
Pre-requisites
■
A workstation running Windows 2000, Windows XP or Windows
Server 2003, Red Hat Linux 9, Solaris 7 or Solaris 9.
■
A Network Interface Card (NIC).
■
A Category 5 twisted pair Ethernet cable with RJ-45 connectors.
■
A suitable Web browser — refer to “Choosing a Browser”on page 48.
■
You need to have the following so that you can manually set up the
Switch with IP information:
■
IP address
■
subnet mask
■
default gateway
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36
CHAPTER 3: SETTING UP FOR MANAGEMENT
Connecting the Workstation to the Switch
1 Connect the workstation to a front panel port using an Ethernet cable as
shown in Figure 9.
Figure 9 Connecting a workstation to the Switch via a front panel port
To connect the cable:
a Attach an RJ-45 connector at one end of the Ethernet cable to the
Network Interface Card (NIC) in the workstation.
b Connect the RJ-45 connector at the other end of the cable to one of
the front panel ports on the Switch.
Do not interconnect the Switch to any other unconfigured Switch.
Configuring the Workstation with IP Information
You need to change the IP address and subnet mask of the workstation
that you have connected to the Switch. Make a note of the existing
settings so you can return to them later. Change the workstation to the
following settings:
■
IP address — 169.254.100.99
■
Subnet mask — 255.255.0.0
Setting Up the Switch with IP Information
You are now ready to manually set up the Switch with IP information. You
can do this using the Web interface or the command line interface (CLI)
via telnet.
Using the Web Interface
1 Power-up the Switch. This takes approximately one minute.
2 Open a suitable Web browser and enter 169.254.100.100 in the
Location Address field. This is the default IP address that is automatically
assigned to an offline unit.
DUA1730-0AAA03.book Page 37 Thursday, November 17, 2005 12:17 PM
Manually Configuring IP Information
37
If there is no response, wait for one minute then re-enter the default IP
address.
3 At the login and password prompts, enter admin as your user name and
press Return at the password prompt (default user name and password).
If you have logged on correctly, a set of Getting Started pages are
displayed.
4 The Getting Started pages allow you to enter basic setup information for
the Switch. Select Manual and then enter the IP address, subnet mask,
and default gateway that you want the Switch to use when it is
connected to the network. The final page displays a summary of the
information entered.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 45.
Using Command Line Interface via Telnet
Accessing the Command Line Interface via Telnet or Windows
HyperTerminal using TCP/IP may not work correctly on some platforms
unless it has been configured to send line feeds with carriage returns.
To set this for telnet enter set crlf when in command mode. To set
this for HyperTerminal click on the Settings tab in the Properties screen,
click on ASCII Setup.. and ensure that Send line ends with line feeds is
checked within the ASCII Sending section. You should not configure
HyperTerminal in this way if you are using a console cable to make a
direct connection to the Switch.
1 To start a Telnet session to the unit, click Start in Microsoft Windows
2000, XP or 2003 Server.
a Click Run.
b In the dialogue box that appears type the default IP address of the
unit, that is: Telnet 169.254.100.100
c Click OK.
2 Press Enter to open a login prompt.
If the login prompt does not begin immediately, press Return a few times
until it starts.
3 At the login and password prompts, enter admin as your user name and
press Return at the password prompt. If you have logged on correctly, the
DUA1730-0AAA03.book Page 38 Thursday, November 17, 2005 12:17 PM
38
CHAPTER 3: SETTING UP FOR MANAGEMENT
top-level menu of the command line interface is displayed as shown in
the example in Figure 10.
Figure 10 Example top-level command line interface menu
Menu options: --------------3Com Superstack 3 Switch 4200--------------bridge
- Administer bridge-wide parameters
gettingStarted
- Basic device configuration
logout
- Logout of the Command Line Interface
physicalInterface
- Administer physical interfaces
protocol
- Administer protocols
security
- Administer security
system
- Administer sytem-level functions
trafficManagement
- Administer traffic management
Type ? For help
-------------------------------(1)----------------------------------Select menu option:
4 At the Select menu option prompt you can either:
■
enter the protocol ip basicConfig command. At the Enter
configuration method prompt enter manual. The screen
prompts you to enter IP information.
or
■
enter the gettingStarted command. At the Enter
configuration method prompt enter manual. The screen
prompts you to enter IP information.
5 Enter the IP address, subnet mask, and gateway IP address for the Switch.
The screen displays a summary of the information entered.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 45.
Connecting to the
Console Port
To set up your Switch manually you can alternatively make a connection
to the console port (this example describes a local connection to the
console port, rather than a remote one via a modem). You can do this
whilst the Switch is offline, that is, before you connect the Switch to a
network, or whilst the Switch is online, that is, connected to a network.
DUA1730-0AAA03.book Page 39 Thursday, November 17, 2005 12:17 PM
Manually Configuring IP Information
39
Pre-requisites
■
A workstation with terminal emulation software installed, such as
Microsoft Hyperterminal. This software allows you to communicate
with the Switch via the console port directly, or through a modem.
■
Documentation supplied with the terminal emulation software.
■
A suitable cable:
■
■
A standard null modem cable — if you are connecting directly to
the console port, or
A standard modem cable — if you are connecting to the console
port using a modem.
You can find pin-out diagrams for both cables in Appendix B on page 69.
■
You need to have the following so that you can manually set up the
Switch with IP information:
■
IP address
■
subnet mask
■
default gateway
Connecting the Workstation to the Switch
1 Connect the workstation to the console port using a standard null
modem cable as shown in Figure 11.
Figure 11 Connecting a workstation to the Switch via the console port
To connect the cable:
a Attach the female connector on the cable to the male connector on
the console port of the Switch.
b Tighten the retaining screws on the cable to prevent it from being
loosened.
c Connect the other end of the cable to one of the serial ports (also
known as a COM port) on your workstation.
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40
CHAPTER 3: SETTING UP FOR MANAGEMENT
2 Open your terminal emulation software and configure the COM port
settings to which you have connected the cable. The settings should be
set to match the default settings for the Switch, which are:
■
19,200 baud
■
8 data bits
■
no parity
■
1 stop bit
■
no hardware flow control
Refer to the documentation that accompanies the terminal emulation
software for more information.
Setting Up the Switch with IP Information
You are now ready to manually set up the Switch with IP information
using the command line interface.
1 The command line interface login sequence begins as soon as the Switch
detects a connection to its console port.
If the login prompt does not begin immediately, press Return a few times
until it starts.
2 At the login and password prompts, enter admin as your user name and
press Return at the password prompt. If you have logged on correctly, the
top-level menu of the command line interface is displayed as shown in
the example in Figure 12.
DUA1730-0AAA03.book Page 41 Thursday, November 17, 2005 12:17 PM
Manually Configuring IP Information
41
Figure 12 Example top-level command line interface menu
Menu options: --------------3Com Superstack 3 Switch 4200--------------bridge
- Administer bridge-wide parameters
gettingStarted
- Basic device configuration
logout
- Logout of the Command Line Interface
physicalInterface
- Administer physical interfaces
protocol
- Administer protocols
security
- Administer security
system
- Administer sytem-level functions
trafficManagement
- Administer traffic management
Type ? For help
-------------------------------(1)----------------------------------Select menu option:
3 At the Select menu option prompt you can either:
■
enter the protocol ip basicConfig command. At the Enter
configuration method prompt enter manual. The screen
prompts you to enter IP information.
or
■
enter the gettingStarted command. At the Enter
configuration method prompt enter manual. The screen
prompts you to enter IP information.
4 Enter the IP address, subnet mask, and gateway IP address for the Switch.
The screen displays a summary of the information entered.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 45.
If you do not intend to use the command line interface via the console
port to manage the Switch, you can disconnect the serial cable and close
the terminal emulator software.
DUA1730-0AAA03.book Page 42 Thursday, November 17, 2005 12:17 PM
42
CHAPTER 3: SETTING UP FOR MANAGEMENT
Viewing
Automatically
Configured IP
Information
Using 3Com Network
Supervisor
If you allow the Switch to automatically configure its own IP information
you need to discover and view the IP information before you can begin to
manage the Switch. You can discover the IP information in two ways:
■
Using 3Com Network Supervisor — This application will auto-discover
the Switch and display the automatically allocated IP information
assigned to the Switch.
■
Connecting to the Console Port — Connect a workstation using a
console cable to the console port of the Switch. You can then view the
IP information automatically assigned to the Switch using the
command line interface (CLI).
You can use the 3Com Network Supervisor application provided on the
CD-ROM that accompanies your Switch to discover the automatically
allocated IP information.
1 Connect your Switch to the network.
2 Power-up the Switch and wait for two minutes.
3 Launch 3Com Network Supervisor and run the Auto-discovery wizard.
3Com Network Supervisor will auto-discover the new Switch and display
the IP information that has been automatically allocated to the Switch.
Most DHCP and BootP servers allow static IP addresses to be configured
so that you know what IP address the Switch will be given. Refer to the
documentation that accompanies your DHCP or BootP server.
If your network does not have a DHCP or BootP server, the workstation
running 3Com Network Supervisor must be on the same subnet as the
Switch, because Auto-IP addresses are non-routable.
Connecting to the
Console Port
Alternatively, you can view the automatically configured IP information
via the command line interface (CLI) through a connection to the console
port. (This example describes a local connection to the console port,
rather than a remote one via a modem.)
Pre-requisites
■
A workstation with terminal emulation software installed, such as
Microsoft Hyperterminal. This software allows you to communicate
with the Switch via the console port directly, or through a modem.
■
Documentation supplied with the terminal emulation software.
DUA1730-0AAA03.book Page 43 Thursday, November 17, 2005 12:17 PM
Viewing Automatically Configured IP Information
■
43
A suitable cable:
■
■
A standard null modem cable — if you are connecting directly to
the console port, or
A standard modem cable — if you are connecting to the console
port using a modem.
You can find pin-out diagrams for both cables in Appendix B on page 69.
■
A Category 5 twisted pair Ethernet cable with RJ-45 connectors to
connect your Switch to the network.
Connecting the Workstation to the Switch
1 Connect the workstation to the console port using a standard null
modem cable as shown in Figure 13.
Figure 13 Connecting a workstation to the Switch via the console port
To connect the cable:
a Attach the female connector on the cable to the male connector on
the console port of the Switch.
b Tighten the retaining screws on the cable to prevent it from being
loosened.
c Connect the other end of the cable to one of the serial ports (also
known as a COM port) on your workstation.
2 Open your terminal emulation software and configure the COM port
settings to which you have connected the cable. The settings should be
set to match the default settings for the Switch, which are:
■
19,200 baud
■
8 data bits
■
no parity
■
1 stop bit
■
no hardware flow control
Refer to the documentation that accompanies the terminal emulation
software for more information.
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44
CHAPTER 3: SETTING UP FOR MANAGEMENT
Viewing IP Information via the Console Port
You are now ready to view the automatically allocated IP information
using the command line interface.
1 Connect your Switch to the network using an Ethernet cable. As soon as
a network connection is made the Switch begins the automatic IP
configuration process.
The automatic IP configuration process usually completes within one
minute.
If there is no response from a DHCP server within 30 seconds, the Auto-IP
configuration mechanism attempts to allocate the default IP address
169.254.100.100. If this address is not available, it then allocates an IP
address in the range of 169.254.x.y (where x is in the range 1 to 254, and
y is in the range 0 to 255).
2 The command line interface login sequence begins as soon as the Switch
detects a connection to its console port.
If the login prompt does not begin immediately, press Return a few times
until it starts.
3 At the login and password prompts, enter admin as your user name and
press Return at the password prompt. If you have logged on correctly, the
top-level menu of the command line interface is displayed as shown in
the example in Figure 14.
Figure 14 Example top-level command line interface menu
Menu options: --------------3Com Superstack 3 Switch 4200--------------bridge
- Administer bridge-wide parameters
gettingStarted
- Basic device configuration
logout
- Logout of the Command Line Interface
physicalInterface
- Administer physical interfaces
protocol
- Administer protocols
security
- Administer security
system
- Administer sytem-level functions
trafficManagement
- Administer traffic management
Type ? For help
-------------------------------(1)----------------------------------Select menu option:
4 At the Select menu option prompt enter the protocol ip
interface summary command. At the Select IP interfaces
DUA1730-0AAA03.book Page 45 Thursday, November 17, 2005 12:17 PM
Methods of Managing a Switch
45
prompt enter all. A summary of the automatically allocated IP
information is displayed. Make a note of the Network IP Address.
The initial set up of your Switch is now complete and the Switch is ready
for you to set up your chosen management method. See “Methods of
Managing a Switch” on page 45.
If you do not intend to use the command line interface via the console
port to manage the Switch, you can disconnect the serial cable and close
the terminal emulator software.
Methods of
Managing a Switch
Command Line
Interface
Management
Once you have completed the initial set up of your Switch, you can
decide how you wish to manage the Switch. You can use one of the
following methods:
■
Command line interface management
■
Web interface management
■
SNMP management
Each Switch has a command line interface (CLI) that allows you to
manage the Switch from a workstation, either locally via a console port
connection (see Figure 15), or remotely over the network (see Figure 16).
DUA1730-0AAA03.book Page 46 Thursday, November 17, 2005 12:17 PM
46
CHAPTER 3: SETTING UP FOR MANAGEMENT
Figure 15 CLI management via the console port
Figure 16 CLI management over the network
Refer to “Setting Up Command Line Interface Management” on
page 47.
Web Interface
Management
Each Switch has an internal set of web pages that allow you to manage
the Switch using a Web browser remotely over an IP network (see
Figure 17).
Figure 17 Web interface management over the network
Refer to “Setting Up Web Interface Management” on page 48.
SNMP Management
You can manage a Switch using any network management workstation
running the Simple Network Management Protocol (SNMP) as shown in
Figure 18. For example, you can use the 3Com Network Supervisor
software that is provided on the CD-ROM that accompanies your Switch.
DUA1730-0AAA03.book Page 47 Thursday, November 17, 2005 12:17 PM
Setting Up Command Line Interface Management
47
Figure 18 SNMP management over the network
Refer to “Setting Up SNMP Management” on page 49.
Setting Up
Command Line
Interface
Management
CLI Management via
the Console Port
This section describes how you can set up command line interface
management using a local console port connection or over the network.
To manage a Switch using the command line interface via the local
console port connection:
1 Ensure you have connected your workstation to the console port correctly
as described in “Connecting to the Console Port” on page 38.
2 Your Switch is now ready to continue being managed and/or configured
through the CLI via its console port.
CLI Management over
the Network
To manage a Switch using the command line interface over a network
using Telnet:
1 Ensure you have already set up the Switch with IP information as
described in “Setting Up Overview” on page 32.
2 Check that you have the IP protocol correctly installed on your
management workstation. You can check this by trying to browse the
World Wide Web. If you can browse, the IP protocol is installed.
3 Check you can communicate with the Switch by entering a ping
command at the DOS prompt in the following format:
c:\ ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If you get an error message, check that your IP information has been
entered correctly and the Switch is powered up.
DUA1730-0AAA03.book Page 48 Thursday, November 17, 2005 12:17 PM
48
CHAPTER 3: SETTING UP FOR MANAGEMENT
4 To open a Telnet session via the DOS prompt, enter the IP address of the
Switch that you wish to manage in the following format:
>telnet xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If opening a Telnet session via third party software you will need to enter
the IP address in the format suitable for that software.
5 At the login and password prompts, enter admin as your user name and
press Return at the password prompt (or the password of your choice if
you have already modified the default passwords).
If the login prompt does not display immediately, press Return a few
times until it starts.
6 If you have logged on correctly, the top-level menu of the command line
interface for the Switch you wish to manage is displayed as shown in
Figure 12 on page 41.
Setting Up Web
Interface
Management
Pre-requisites
This section describes how you can set up web interface management
over the network.
■
Ensure you have already set up the Switch with IP information as
described in “Setting Up Overview” on page 32.
■
Ensure that the Switch is connected to the network using a Category
5 twisted pair Ethernet cable with RJ-45 connectors.
■
A suitable Web browser.
Choosing a Browser
To display the web interface correctly, use one of the following Web
browser and platform combinations, with pop-ups enabled:
Table 8 Supported Web Browsers and Platforms
Netscape 7.1
Internet Explorer 5.5
Internet Explorer 6.0
Windows
2000
Windows XP
Windows
Server 2003
Red Hat
Linux 9
Solaris
7/9
✓
✓
✓
✓
✓
✓
✕
✓
✓
✓
✕
✕
✓
✕
✕
DUA1730-0AAA03.book Page 49 Thursday, November 17, 2005 12:17 PM
Setting Up SNMP Management
Mozilla 1.0
49
Windows
2000
Windows XP
Windows
Server 2003
Red Hat
Linux 9
Solaris
7/9
✓
✓
✕
✓
✓
For the browser to operate the web interface correctly, JavaScript™ and
Cascading Style Sheets must be enabled on your browser. These features
are enabled on a browser by default. You will only need to enable them if
you have changed your browser settings.
Web Management
Over the Network
To manage a Switch using the web interface over an IP network:
1 Check that you have the IP protocol correctly installed on your
management workstation. You can check this by trying to browse the
World Wide Web. If you can browse, the IP protocol is installed.
2 Check you can communicate with the Switch by entering a ping
command at the DOS prompt in the following format:
c:\ ping xxx.xxx.xxx.xxx
(where xxx.xxx.xxx.xxx is the IP address of the Switch)
If you get an error message, check that your IP information has been
entered correctly and the Switch is powered up.
3 Open your web browser and enter the IP address of the Switch that you
wish to manage in the URL locator, for example, in the following format:
http://xxx.xxx.xxx.xxx
4 At the login and password prompts, enter admin as your user name and
press Return at the password prompt (or the password of your choice if
you have already modified the default passwords).
5 Click on the Device View button to display the web management options.
Setting Up SNMP
Management
Any network management application running the Simple Network
Management Protocol (SNMP) can manage a Switch if:
■
The correct Management Information Bases (MIBs) are installed on the
management workstation.
■
The management workstation is connected to the Switch using a port
in VLAN 1 (the Default VLAN). By default, all ports on the Switch are in
VLAN 1.
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50
CHAPTER 3: SETTING UP FOR MANAGEMENT
You can use the 3Com Network Supervisor application that is provided on
the CD-ROM that accompanies your Switch to provide SNMP
management for your Switch. If you use 3Com Network Supervisor it
automatically loads the correct MIBs and necessary files onto your
workstation.
Pre-requisites
■
Documentation supplied with the SNMP network management
application software.
To manage your Switch using an SNMP network management
application, you need to specify SNMP community strings for the users
defined on the Switch. You can do this using the command line interface
system management snmp community command — refer to the
command line interface section of the “SuperStack 3 Switch
Management Interface Reference Guide” for more information.
Default Users and
Passwords
If you intend to manage the Switch using the web interface or the
command line interface, or to change the default passwords, you need to
log in with a valid user name and password. The Switch has three default
user names, and each user name has a different password and level of
access. These default users are listed in Table 9.
CAUTION: To protect your Switch from unauthorized access, you must
change all three default passwords as soon as possible, even if you do not
intend to actively manage your Switch
Table 9 Default Users
User
Name
Default
Password Access Level
monitor
monitor
monitor — the user can view all manageable parameters,
except special/security features, but cannot change any
manageable parameters.
manager
manager
manager — the user can access and change the
operational parameters but not special/security features
admin
(no
password)
security — the user can access and change all manageable
parameters
Use the admin default user name (no password) to login and carry out
initial Switch setup.
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Default Users and Passwords
Changing Default
Passwords
51
You can change the default passwords using either:
■
The gettingStarted command on the CLI, or
■
The security device user modify command on the CLI, or
■
The Security > Device > User > Modify operation on the web interface.
For more information about default users and passwords, refer to the
“Superstack 3 Switch Management Interface Reference Guide” on the
Switch CD-ROM.
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52
CHAPTER 3: SETTING UP FOR MANAGEMENT
DUA1730-0AAA03.book Page 53 Thursday, November 17, 2005 12:17 PM
4
PROBLEM SOLVING
This chapter helps you to diagnose and solve problems you may have
with the operation of your Switch. There is also an explanation of IP
addressing.
The topics covered are:
■
Solving Problems Indicated by LEDs
■
Solving Hardware Problems
■
Solving Communication Problems
■
Solving Software Upgrade Problems
If you experience a problem that is not listed here, it may be included in
the support section of the SuperStack 3 Switch Management Interface
Reference Guide on the CD-ROM that accompanies your Switch.
For Technical Support information, see Appendix D.
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54
CHAPTER 4: PROBLEM SOLVING
Solving Problems
Indicated by LEDs
If the LEDs on the Switch indicate a problem, refer to the list of suggested
solutions below.
The Power LED does not light
Check that the power cable is firmly connected to the Switch and to the
supply outlet. If the connection is secure and there is still no power, you
may have a faulty power cord or an internal fault. Firstly, check the power
cord by:
■
testing it in another device
■
connecting a working power cord to the ‘problem’ device
then contact your supplier for advice.
On powering-up, the Power/Self Test LED lights yellow
The Switch unit has failed its Power On Self Test (POST) because of an
internal problem. If a port has failed it’s POST, it’s LED will flash
green/yellow alternately to indicate that the port is disabled. Contact your
supplier for advice.
A link is connected and yet the Status LED for the port does not
light
Check that:
■
The Switch and the device at the other end of the link (or cable) are
connected securely.
■
The devices at both ends of the link are powered-up
■
The quality of cable is satisfactory
■
Auto-negotiation settings are the same at both ends.
Auto-negotiation problems will occur with all ports where
auto-negotiation is disabled and incorrect cables are being used
(cross-over or straight).
Solving Hardware
Problems
Error message indicating that the SFP transceiver is invalid.
The Switch has identified that the SFP does not meet the minimum
requirements for the Switch and has disabled the port. To correct this
DUA1730-0AAA03.book Page 55 Thursday, November 17, 2005 12:17 PM
Solving Communication Problems
55
problem, completely remove the SFP and replace it with a 3Com
approved SFP. See “Approved SFP Transceivers” on page 26.
Error message indicating that the SFP transceiver is faulty.
To correct this problem, completely remove the SFP and then reinsert
it.Alternatively, insert another identical SFP. If the problem persists,
contact 3Com Technical Support.
Solving
Communication
Problems
If you experience communication problems with the Switch, ensure that:
■
The Switch IP address has been configured as described in Chapter 3
■
If the Switch is separated from your management application by a
router, ensure that the default gateway IP address within the Switch is
the same as the IP address of the router.
■
The Switch’s IP address has been entered correctly in your network
management application (such as 3Com Network Supervisor).
The following is a brief overview of IP addressing, and how to obtain a
registered IP address.
IP Addressing
To be managed correctly, each device on your network (for example a
Switch or Hub) must have a unique IP address. IP addresses have the
format n.n.n.n where n is a decimal number between 0 and 255. An
example IP address is 192.168.100.8.
The IP address is split into two parts:
■
The first part (‘192.168.100’ in the example) identifies the network on
which the device resides
■
The second part (‘.8’ in the example) identifies the device within the
network
The natural subnet mask for this example is 255.255.255.0.
If your network has a connection to the external IP network, that is, you
access the Internet, you must apply for a registered IP address.
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56
CHAPTER 4: PROBLEM SOLVING
How do you obtain a registered IP Address?
The IP registration system ensures that every IP address used is unique; if
you do not have a registered IP address, you may be using an identical
address to someone else and your network will not operate correctly.
InterNIC Registration Services is the organization responsible for
supplying registered IP addresses. The following contact information is
correct at time of publication:
World Wide Web site: http://www.internic.net
If your IP network is internal to your organization only, that is, you do not
access the Internet, you may use any arbitrary IP address as long as it is
not being used by another device on your network. 3Com suggests you
use addresses in the series 192.160.100.X (where X is a number between
1 and 254) with a subnet mask of 255.255.255.0.
These suggested IP addresses are part of a group of IP addresses that
have been set aside specially for use ‘in house’ only.
Solving Stack
Formation
Problems
If you are having problems with correctly forming a stack, first ensure that
Spanning Tree is enabled. If it is enabled, do the following:
1 Power off all units in the stack.
2 Check all the cable connections in the stack.
3 Power on all units in the stack.
Solving Software
Upgrade Problems
You can upgrade the management software of the Switch by using the
System > Control > Software Upgrade operation in the Web Interface, or
the system control softwareUpgrade command in the
command line interface. For details on these options, refer to the
Management Interface Reference Guide supplied in HTML format on the
CD-ROM that accompanies your Switch.
If you have problems with your software upgrade, refer to the Problem
Solving section in the Management Interface Reference Guide.
DUA1730-0AAA03.book Page 57 Thursday, November 17, 2005 12:17 PM
A
SAFETY INFORMATION
You must read the following safety information before carrying out any
installation or removal of components, or any maintenance procedures
on the Switch 4200 Family.
WARNING: Warnings contain directions that you must follow for your
personal safety. Follow all directions carefully.
You must read the following safety information carefully before you
install or remove the unit.
AVERTISSEMENT: Les avertissements présentent des consignes que vous
devez respecter pour garantir votre sécurité personnelle. Vous devez
respecter attentivement toutes les consignes.
Nous vous demandons de lire attentivement les consignes suivantes de
sécurité avant d’installer ou de retirer l’appareil.
VORSICHT: Warnhinweise enthalten Anweisungen, die Sie zu Ihrer
eigenen Sicherheit befolgen müssen. Alle Anweisungen sind sorgfältig zu
befolgen.
Sie müssen die folgenden Sicherheitsinformationen’ sorgfältig
durchlesen, bevor Sie das Gerät installieren oder ausbauen.
ADVERTENCIA: Las advertencias contienen indicaciones que debe
respetar por su seguridad personal.
Siga las indicaciones con cuidado. Lea detenidamente la información de
seguridad siguiente antes de instalar o retirar la unidad.
AVVERTENZA: Le avvertenze contengono istruzioni indispensabili per
assicurare la sicurezza personale. Seguire attentamente tutte le
indicazioni fornite. Prima di installare o rimuovere l'unità leggere
attentamente le seguenti informazioni di sicurezza.
DUA1730-0AAA03.book Page 58 Thursday, November 17, 2005 12:17 PM
58
APPENDIX A: SAFETY INFORMATION
Important Safety Information
WARNING: Installation and removal of the unit must be carried out by
qualified personnel only.
WARNING: If installing the Switch 4200 Family unit in a stack with
SuperStack II or SuperStack 3 units that are shallower than the 4200
Family, the Switch 4200 Family unit must be installed below the narrower
units.
WARNING: The unit must be earthed (grounded).
WARNING: Connect the unit to an earthed power supply to ensure
compliance with safety standards.
WARNING: Power Cord Set:
This must be approved for the country where it is used:
U.S.A. and
Canada
■
The cord set must be UL-approved and CSA certified.
■
The minimum specification for the flexible cord is:
No. 18 AWG
Type SV or SJ
3-conductor
■
The cord set must have a rated current capacity of at least
10A.
■
The attachment plug must be an earth-grounding type
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,
250V) configuration.
■
The supply plug must comply with BS1363 (3-pin 13 amp)
and be fitted with a 5A fuse which complies with BS1362.
■
The mains cord must be <HAR> or <BASEC> marked and
be of type H03VVF3GO.75 (minimum).
■
The supply plug must comply with CEE 7/7 (“SCHUKO”).
■
The mains cord must be <HAR> or <BASEC> marked and
be of type H03VVF3GO.75 (minimum).
Denmark
■
The supply plug must comply with section 107-2-D1,
standard DK2-1a or DK2-5a.
Switzerland
■
The supply plug must comply with SEV/ASE 1011.
United
Kingdom only
Europe only:
WARNING: The appliance coupler (the connector to the unit and not the
wall plug) must have a configuration for mating with an EN60320/IEC320
appliance inlet.
DUA1730-0AAA03.book Page 59 Thursday, November 17, 2005 12:17 PM
Important Safety Information
59
WARNING: The socket outlet must be near to the unit and easily
accessible. You can only remove power from the unit by disconnecting
the power cord from the outlet.
WARNING: This unit operates under SELV (Safety Extra Low Voltage)
conditions according to IEC 950. The conditions are only maintained if
the equipment to which it is connected also operates under SELV
conditions.
WARNING: France and Peru only:
This unit cannot be powered from IT† supplies. If your supplies are of IT
type, this unit must be powered by 230V (2P+T) via an isolation
transformer ratio 1:1, with the secondary connection point labelled
Neutral, connected directly to earth (ground).
†Impédance à la terre.
WARNING: U.K. only:
If connecting a modem to the console port of the Switch 4200 Family,
only use a modem which is suitable for connection to the
telecommunications system.
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They
cannot be used as standard traditional telephone sockets, or to connect
the unit to a traditional PBX or public telephone network. Only connect
RJ-45 data connectors, network telephony systems, or network
telephones to these sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
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60
APPENDIX A: SAFETY INFORMATION
WARNING: Fiber Optic ports - Optical Safety
Never look at the transmit laser while it is powered-up. Never look
directly at the fiber ports and fiber cable ends when they are
powered-up.
WARNING: Use of controls or adjustments of performance or
procedures other than those specified herein may result in hazardous
laser emissions.
L’information de Sécurité Importante
AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être
confiés à un personnel qualifié.
AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités
SuperStack 3 Hub, l'unité Switch 4200 doit être installée en dessous des
unités Hub plus étroites.
AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce
groupe.
AVERTISSEMENT: Brancher l’unité à une source de courant mise à la
terre pour assurer la conformité aux normes de sécurité.
DUA1730-0AAA03.book Page 61 Thursday, November 17, 2005 12:17 PM
L’information de Sécurité Importante
61
AVERTISSEMENT: Cordon électrique:
Il doit être agréé ans le pays d'utilisation:
Etats-Unis et
Canada
■
Le cordon doit avoir reçu l'homologation des UL et un
certificat de la CSA
■
Le cordon souple doit respecter, à titre minimum, les
spécifications suivantes :
■
calibre 18 AWG
■
type SV ou SJ
■
à 3 conducteurs
■
Le cordon doit être en mesure d'acheminer un courant
nominal d'au moins 10 A
■
La prise femelle de branchement doit être du type à mise à la
terre (mise à la masse) et respecter la configuration NEMA
5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V)
Danemark
■
La prise mâle d'alimentation doit respecter la section 107-2
D1 de la norme DK2 1a ou DK2 5a
Europe
■
La prise secteur doit être conforme aux normes CEE 7/7
(“SCHKO”)
■
LE cordon secteur doit porter la mention <HAR> ou
<BASEC> et doit être de type HO3VVF3GO.75 (minimum).
■
La prise mâle d'alimentation doit respecter la norme SEV/ASE
1011
Suisse
AVERTISSEMENT: Le coupleur d'appareil (le connecteur du groupe et
non pas la prise murale) doit respecter une configuration qui permet un
branchement sur une entrée d'appareil EN60320/CEI 320.
AVERTISSEMENT: La prise secteur doit se trouver à proximité de
l’appareil et son accès doit être facile. Vous ne pouvez mettre l’appareil
hors circuit qu'en débranchant son cordon électrique au niveau de cette
prise.
AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement
basse de sécurité qui est conforme à la norme CEI 950. Ces conditions ne
sont maintenues que si l'équipement auquel il est raccordé fonctionne
dans les mêmes conditions.
AVERTISSEMENT: France et Pérou uniquement:
Ce groupe ne peut pas être alimenté par un dispositif à impédance à la
terre. Si vos alimentations sont du type impédance à la terre, ce groupe
doit être alimenté par une tension de 230 V (2 P+T) par le biais d'un
transformateur d'isolement à rapport 1:1, avec un point secondaire de
DUA1730-0AAA03.book Page 62 Thursday, November 17, 2005 12:17 PM
62
APPENDIX A: SAFETY INFORMATION
connexion portant l'appellation Neutre et avec raccordement direct à la
terre (masse).
AVERTISSEMENT: Points d’accès RJ-45. Ceux-ci sont protégés par des
prises de données. Ils ne peuvent pas être utilisés comme prises de
téléphone conventionnelles standard, ni pour la connection de l’unité à
un réseau téléphonique central privé ou public. Raccorder seulement
connecteurs de données RJ-45, systèmes de réseaux de téléphonie ou
téléphones de réseaux à ces prises.
Il est possible de raccorder des câbles protégés ou non protégés avec des
jacks protégés ou non protégés à ces prises de données.
AVERTISSEMENT: Ports pour fibres optiques – sécurité sur le plan
optique
Ne regardez jamais le laser tant qu'il est sous tension. Ne regardez jamais
directement le port à fibres optiques et les embouts de câbles à fibres
optiques tant qu'ils sont sous tension.
AVERTISSEMENT: L'utilisation de contrôles, de réglages de
performances ou de procédures autres que ceux qui sont spécifiés au sein
du présent document risquent d'entraîner l'exposition à des
rayonnements laser dangereux.
Wichtige Sicherheitsinformationen
VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch
Fachpersonal erfolgen.
VORSICHT: Wenn die Switch 4200 Einheit in einer Stapel mit anderen
SuperStack 3 Hub Einheiten eingebaut werden soll, muß die Switch 4200
Einheit unter die schmaleren Hub Einheiten eingebaut werden.
VORSICHT: Das Gerät muß geerdet sein.
DUA1730-0AAA03.book Page 63 Thursday, November 17, 2005 12:17 PM
Wichtige Sicherheitsinformationen
63
VORSICHT: Das Gerät muß an eine geerdete Steckdose angeschlossen
werden, die europäischen Sicherheitsnormen erfüllt.
VORSICHT: Der Anschlußkabelsatz muß mit den Bestimmungen des
Landes übereinstimmen, in dem er verwendet werden soll.
VORSICHT: Der Gerätestecker (der Anschluß an das Gerät, nicht der
Wandsteckdosenstecker) muß eine passende Konfiguration für einen
Geräteeingang gemäß EN60320/IEC320 haben.
VORSICHT: Die Netzsteckdose muß in der Nähe des Geräts und leicht
zugänglich sein. Die Stromversorgung des Geräts kann nur durch
Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen
werden.
VORSICHT: Europe
■
Das Netzkabel muß vom Typ HO3VVF3GO.75 (Mindestanforderung)
sein und die Aufschrift <HAR> oder <BASEC> tragen.
■
Der Netzstecker muß die Norm CEE 7/7 erfüllen (”SCHUKO”).
VORSICHT: Der Betrieb dieses Geräts erfolgt unter den
SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 950. Diese
Bedingungen sind nur gegeben, wenn auch die an das Gerät
angeschlossenen Geräte unter SELV-Bedingungen betrieben werden.
VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen.
Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für
die Verbindung der Einheit mit einem traditionellem privatem oder
öffentlichem Telefonnetzwerk gebraucht werden. Nur
RJ-45-Datenanscluße, Telefonnetzsysteme or Netztelefone an diese
Steckdosen anschließen.
Entweder geschützte oder ungeschützte Buchsen dürfen an diese
Datensteckdosen angeschlossen werden.
DUA1730-0AAA03.book Page 64 Thursday, November 17, 2005 12:17 PM
64
APPENDIX A: SAFETY INFORMATION
VORSICHT: Faseroptikanschlüsse – Optische Sicherheit
Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet
ist. Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden
schauen, während diese eingeschaltet sind.
VORSICHT: Die Verwendung von Steuerelementen oder die Anpassung
von Leistungen und Verfahren in anderer als der hierin genannten Weise
kann zu gefährlichen Laseremissionen führen.
Información de seguridad importante
ADVERTENCIA: La instalación y la extracción de la unidad sólo debe
llevarla a cabo personal cualificado.
ADVERTENCIA: si instala el Switch 4200 en una pila con unidades
SuperStack II o SuperStack 3 que son más estrechas que el Switch 4200 ,
el Switch 4200 debe instalarse debajo de las unidades más estrechas.
ADVERTENCIA: La unidad debe estar conectada a tierra.
ADVERTENCIA: Conecte la unidad a una fuente de alimentación con
toma de tierra para garantizar el cumplimiento de las normas de
seguridad.
DUA1730-0AAA03.book Page 65 Thursday, November 17, 2005 12:17 PM
Información de seguridad importante
65
ADVERTENCIA: conjunto de cables eléctricos:
debe estar homologado para el país donde se utilice:
EE.UU. y
Canadá
■
El conjunto de cables debe estar homologado por UL y tener
la certificación CSA.
■
La especificación mínima del cable flexible es:
■
Nº 18 AWG
■
Tipo SV o SJ
■
Tres conductores
■
El conjunto de cables debe tener una capacidad de corriente
nominal de al menos 10 A.
■
El enchufe de conexión debe ser de tipo de toma de tierra
con una configuración NEMA 5-15P (15 A, 125 V) o NEMA
6-15P (15 A, 250 V).
■
La toma de alimentación debe cumplir la norma BS1363 (3
patillas, 13 A) e instalarse con un fusible de 5 A que cumpla
BS1362.
■
El cable de alimentación de red debe tener la marca <HAR>
o <BASEC> y ser de tipo H03VVF3GO.75 (mínimo).
■
La toma de alimentación debe cumplir la norma CEE 7/7
("SCHUKO").
■
El cable de alimentación de red debe tener la marca <HAR>
o <BASEC> y ser de tipo H03VVF3GO.75 (mínimo).
Dinamarca
■
La toma de alimentación debe cumplir la sección 107-2-D1
de la norma DK2-1a o DK2-5a.
Suiza
■
La toma de alimentación debe cumplir la norma SEV/ASE
1011.
Sólo para el
Reino Unido
Sólo para
Europa
ADVERTENCIA: el acoplador del equipo (el conector para la unidad y no
la toma de la pared) debe tener una configuración que se adapte a una
entrada del equipo EN60320/IEC320.
ADVERTENCIA: el enchufe debe estar cerca de la unidad y ser de fácil
acceso. La única forma de cortar la alimentación de la unidad consiste en
desconectar el cable eléctrico de la toma de corriente.
ADVERTENCIA: esta unidad funciona en condiciones SELV (voltaje
extrabajo de seguridad) de conformidad con la norma IEC 60950. Las
condiciones sólo se mantienen si el equipo al que esté conectada la
unidad también funciona en condiciones SELV.
DUA1730-0AAA03.book Page 66 Thursday, November 17, 2005 12:17 PM
66
APPENDIX A: SAFETY INFORMATION
ADVERTENCIA: sólo para Francia y Perú:
esta unidad no puede recibir corriente de fuentes IT†. Si las fuentes de
suministro de corriente son de tipo IT, esta unidad debe recibir 230 V
(2P+T) a través de un transformador aislador con relación 1:1, con el
punto de conexión secundario etiquetado como neutro conectado
directamente a tierra.
†Impédance à la terre.
ADVERTENCIA: puertos RJ-45. Son conectores de datos RJ-45 blindados.
No pueden utilizarse como tomas de teléfono tradicionales estándar ni
para conectar la unidad a una central de conmutación PBX tradicional ni
a una red telefónica pública. Conecte sólo conectores de datos RJ-45,
sistemas de telefonía de red local o teléfonos de red local a estas tomas.
Es posible conectar cables de datos blindados o sin blindar con clavijas
blindadas o sin blindar a estos conectores de datos.
ADVERTENCIA: Puertos de fibra óptica: seguridad óptica
DISPOSITIVO LÁSER
DE CLASE 1
No mire nunca al láser de transmisión mientras esté encendido. No mire
nunca directamente al puerto de transmisión de fibra óptica ni a los
extremos del cable de fibra óptica mientras estén conectados.
ADVERTENCIA: el uso de controles, ajustes de rendimiento o
procedimientos distintos a los especificados en este documento puede
producir emisiones de láser peligrosas.
Importanti informazioni di sicurezza
AVVERTENZA: le operazioni di installazione e rimozione dell'unità
devono essere eseguite esclusivamente da personale qualificato.
AVVERTENZA: Se si installa Switch 4200 in uno stack con unità
SuperStack II o SuperStack 3 più strette di Switch 4200, posizionare
Switch 4200 sotto tali unità.
DUA1730-0AAA03.book Page 67 Thursday, November 17, 2005 12:17 PM
Importanti informazioni di sicurezza
67
AVVERTENZA: L'unità deve disporre di messa a terra.
AVVERTENZA:Per rispettare gli standard di sicurezza, è necessario
collegare l'unità a una fonte di alimentazione dotata di messa a terra.
AVVERTENZA: set dei cavi di alimentazione
Deve essere approvato per il paese in cui viene utilizzato.
Stati Uniti e
Canada
■
"Il cavo deve avere l'approvazione UL e la certificazione
CSA
■
"La specifica minima per il cavo flessibile è: N. 18 AWG
Tipo SV o SJ 3 conduttori
■
"Il set di cavi deve avere una capacità nominale di almeno
10 A.
■
"La spina di collegamento deve essere dotata di messa a
terra, con configurazione NEMA 5-15P (15 A, 125 V) o
NEMA 6-15P (15 A, 250 V).
■
"La spina di alimentazione deve essere conforme BS1363
(3 pin 13 amp) e dotata di un fusibile da 5 A conforme
BS1362.
■
"Il cavo dell'alimentazione di rete deve essere
contrassegnato dai marchi <HAR> o <BASEC> ed essere di
tipo H03VVF3GO.75 (minimo).
■
"La spina di alimentazione deve essere conforme CEE 7/7
(tipo "SCHUKO").
■
"Il cavo dell'alimentazione di rete deve essere
contrassegnato dai marchi <HAR> o <BASEC> ed essere di
tipo H03VVF3GO.75 (minimo).
Danimarca
■
"La spina di alimentazione deve essere conforme alla
sezione 107-2-D1, standard DK2-1a o DK2
Svizzera
■
"La spina di alimentazione deve essere conforme SEV/ASE
1011
Solo Regno
Unito
Solo Europa
AVVERTENZA: l'accoppiatore (il connettore all'unità e non la spina a
muro) deve avere una configurazione abbinabile a una presa
EN60320/IEC320.
AVVERTENZA: la presa deve trovarsi vicino all'unità ed essere facilmente
accessibile. L'unico modo per rimuovere l'alimentazione dall'unità
consiste nello scollegare il cavo di alimentazione dalla presa.
AVVERTENZA: questa unità funziona alle condizioni SELV (Safety Extra
Low Voltage) previste dalla norma IEC 60950. Tali condizioni sono
DUA1730-0AAA03.book Page 68 Thursday, November 17, 2005 12:17 PM
68
APPENDIX A: SAFETY INFORMATION
mantenute solo se anche l'apparecchiatura a cui è collegata opera nelle
stesse condizioni.
AVVERTENZA: solo per Francia e Perù. Questa unità non può ricevere
alimentazione di tipo IT†. Se l'alimentazione è di tipo IT, l'unità deve
essere alimentata a 230 V (2P+T) tramite un trasformatore di isolamento
con rapporto 1:1, con il punto di collegamento secondario
contrassegnato come Neutro, collegato direttamente a terra.
†Impédance à la terre.
AVVERTENZA: le porte RJ-45 sono prese dati RJ-45 schermate. Non è
pertanto possibile utilizzarle come normali prese telefoniche né per
collegare l'unità a un PBX (Private Branch Exchange, centralino telefonico
privato) o a una rete telefonica pubblica. Collegare a queste porte solo
prese dati RJ-45, sistemi di telefonia o telefoni di rete. A queste prese dati
è possibile collegare cavi dati schermati o non schermati con connettori
schermati o non schermati.
AVVERTENZA: porte a fibre ottiche - Protezione degli occhi
PRODOTTO LASER
CLASSE 1
Non guardare mai il LED di trasmissione attraverso uno strumento ottico
di ingrandimento quando è acceso. Non guardare mai direttamente la
porta TX a fibre ottiche e le estremità del cavo a fibre ottiche quando
sono accese.
AVVERTENZA: l'esecuzione di procedure o regolazioni non previste dalle
istruzioni fornite in questa guida può provocare emissioni laser nocive.
DUA1730-0AAA03.book Page 69 Thursday, November 17, 2005 12:17 PM
B
Null Modem Cable
PIN-OUTS
9-pin to RS-232 25-pin
Switch 4200
Cable connector: 9-pin female
PC-AT Serial Cable
PC/Terminal
Cable connector: 25-pin male/female
Screen
TxD
RxD
Ground
RTS
CTS
Shell
3
2
5
7
8
1
3
2
7
4
20
Screen
RxD
TxD
Ground
RTS
DTR
DSR
DCD
DTR
6
1
4
5
6
8
CTS
DSR
DCD
only required if screen
always required
required for handshake
9-pin to 9-pin
Switch 4200
Cable connector: 9-pin female
PC-AT Serial Port
Cable connector: 9-pin female
Screen
DTR
TxD
RxD
CTS
Ground
Shell
4
3
2
8
5
Shell
1
2
3
4
5
DSR
RTS
DCD
6
7
1
6
7
8
Screen
DCD
RxD
TxD
DTR
Ground
DSR
RTS
CTS
only required if screen
Required for handshake
always required
required for handshake
always required
required for handshake
DUA1730-0AAA03.book Page 70 Thursday, November 17, 2005 12:17 PM
70
APPENDIX B: PIN-OUTS
Modem Cable
9-pin to RS-232 25-pin
Switch 4200
Cable connector: 9-pin female
RJ-45 Pin
Assignments
Screen
TxD
RxD
RTS
CTS
DSR
Shell
3
2
7
8
6
Ground
DCD
DTR
5
1
4
RS-232 Modem Port
Cable connector: 25-pin male
1
2
3
4
5
6
7
8
20
Screen
TxD
RxD
RTS
CTS
DSR
Ground
DCD
DTR
Pin assignments for ports configured as MDI and MDIX are given in
Table 10 and Table 11.
Table 10 Pin assignments
Pin Number
10/100
1000
1
Transmit Data +
Bidirectional Data A+
2
Transmit Data -
Bidirectional Data A-
3
Receive Data +
Bidirectional Data B+
4
Not assigned
Bidirectional Data C+
5
Not assigned
Bidirectional Data C-
6
Receive Data –
Bidirectional Data B-
7
Not assigned
Bidirectional Data D+
8
Not assigned
Bidirectional Data D-
Ports configured as MDI
DUA1730-0AAA03.book Page 71 Thursday, November 17, 2005 12:17 PM
RJ-45 Pin Assignments
Table 11 Pin assignments
Pin Number
10/100
1000
Ports configured as MDIX
1
Receive Data +
Bidirectional Data B+
2
Receive Data -
Bidirectional Data B-
3
Transmit Data +
Bidirectional Data A+
4
Not assigned
Bidirectional Data A-
5
Not assigned
Bidirectional Data D+
6
Transmit Data -
Bidirectional Data D-
7
Not assigned
Bidirectional Data C+
8
Not assigned
Bidirectional Data C-
71
DUA1730-0AAA03.book Page 72 Thursday, November 17, 2005 12:17 PM
72
APPENDIX B: PIN-OUTS
DUA1730-0AAA03.book Page 73 Thursday, November 17, 2005 12:17 PM
C
TECHNICAL SPECIFICATIONS
Switch 4200 26-Port
(3C17300A)
Physical Dimensions
Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.)
Weight: 2.4 kg (5.3 lbs)
Environmental Requirements
Operating Temperature
0 ° to 40 °C (32 ° to 104 °F)
Storage Temperature
–40 ° to +70 °C (-40 ° to 158 °F)
Operating Humidity
10–95% relative humidity, non-condensing
Standards
EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32.
Operational testing: paras 2.1, 2.2, 2.30 and 2.13).
Safety
Agency Certifications
UL 60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1
EMC
Emissions
CISPRR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A,
ICES-003 Class A, VCCI Class A, EN61000-3-3
Immunity
EN 55024
Heat Dissipation
30 watts maximum (102 Btu/h maximum)
Power Supply
AC Line Frequency
50/60 Hz
Input Voltage
100–240 VAC
Current Rating
1 A (amp)(maximum)
(continued)
DUA1730-0AAA03.book Page 74 Thursday, November 17, 2005 12:17 PM
74
APPENDIX C: TECHNICAL SPECIFICATIONS
Switch 4200 50-Port
(3C17302A)
Physical Dimensions
Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.)
Weight: 2.83 kg (6.23 lbs)
Environmental Requirements
Operating Temperature
0 ° to 40 °C (32 ° to 104 °F)
Storage Temperature
–40 ° to +70 °C (-40 ° to 158 °F)
Operating Humidity
10–95% relative humidity, non-condensing
Standards
EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32.
Operational testing: paras 2.1, 2.2, 2.30 and 2.13).
Safety
Agency Certifications
UL60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1
EMC
Emissions
CISPR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A,
ICES-003 Class A, VCCI Class A, EN61000-3-3
Immunity
EN 55024
Heat Dissipation
30 watts maximum (102 Btu/h maximum)
Power Supply
AC Line Frequency
50/60 Hz
Input Voltage
100–240 VAC
Current Rating
1 A (amps)(maximum)
DUA1730-0AAA03.book Page 75 Thursday, November 17, 2005 12:17 PM
Switch 4200 28-Port (3C17304A)
75
Switch 4200 28-Port
(3C17304A)
Physical Dimensions
Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.)
Weight: 2.73 kg (6.00 lbs)
Environmental Requirements
Operating Temperature
0 ° to 40 °C (32 ° to 104 °F)
Storage Temperature
–40 ° to +70 °C (-40 ° to 158 °F)
Operating Humidity
10–95% relative humidity, non-condensing
Standards
EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32.
Operational testing: paras 2.1, 2.2, 2.30 and 2.13).
Safety
Agency Certifications
UL60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1
EMC
Emissions
CISPR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A,
ICES-003 Class A, VCCI Class A, EN61000-3-3
Immunity
EN 55024
Heat Dissipation
30 watts maximum (102 Btu/h maximum)
Power Supply
AC Line Frequency
50/60 Hz
Input Voltage
100–240 VAC
Current Rating
1 A (amps)(maximum)
DUA1730-0AAA03.book Page 76 Thursday, November 17, 2005 12:17 PM
76
APPENDIX C: TECHNICAL SPECIFICATIONS
DUA1730-0AAA03.book Page 77 Thursday, November 17, 2005 12:17 PM
D
Register Your
Product
OBTAINING SUPPORT FOR YOUR
PRODUCT
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
Warranty and other service benefits are enabled through product
registration. Register your product at http://eSupport.3com.com/.
3Com eSupport services are based on accounts that you create or have
authorization to access. First time users must apply for a user name and
password that provides access to a number of eSupport features
including Product Registration, Repair Services, and Service Request. If
you have trouble registering your product, please contact 3Com Global
Services for assistance.
Purchase
Value-Added
Services
To enhance response times or extend warranty benefits, contact 3Com or
your authorized 3Com reseller. Value-added services like 3Com ExpressSM
and GuardianSM can include 24x7 telephone technical support, software
upgrades, onsite assistance or advance hardware replacement.
Experienced engineers are available to manage your installation with
minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the
success of your networking projects. More information on 3Com
maintenance and Professional Services is available at
http://www.3com.com/
Contact your authorized 3Com reseller or 3Com for a complete list of the
value-added services available in your area.
DUA1730-0AAA03.book Page 78 Thursday, November 17, 2005 12:17 PM
78
APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT
Troubleshoot
Online
You will find support tools posted on the 3Com web site at
http://www.3com.com/
3Com Knowledgebase helps you troubleshoot 3Com products. This
query-based interactive tool is located at
http://knowledgebase.3com.com and contains thousands of technical
solutions written by 3Com support engineers.
Access Software
Downloads
Software Updates are the bug fix / maintenance releases for the version
of software initially purchased with the product. In order to access these
Software Updates you must first register your product on the 3Com web
site at http://eSupport.3com.com/
First time users will need to apply for a user name and password. A link to
software downloads can be found at http://eSupport.3com.com/, or
under the Product Support heading at http://www.3com.com/
Software Upgrades are the software releases that follow the software
version included with your original product. In order to access upgrades
and related documentation you must first purchase a service contract
from 3Com or your reseller.
Telephone Technical
Support and Repair
To enable telephone support and other service benefits, you must first
register your product at http://eSupport.3com.com/
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following
information ready:
■
Product model name, part number, and serial number
■
Proof of purchase, if you have not pre-registered your product
■
A list of system hardware and software, including revision level
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
DUA1730-0AAA03.book Page 79 Thursday, November 17, 2005 12:17 PM
Contact Us
79
To send a product directly to 3Com for repair, you must first obtain a
return authorization number (RMA). Products sent to 3Com, without
authorization numbers clearly marked on the outside of the package, will
be returned to the sender unopened, at the sender’s expense. If your
product is registered and under warranty, you can obtain an RMA
number online at http://eSupport.3com.com/. First time users will
need to apply for a user name and password.
Contact Us
3Com offers telephone, e-mail and internet access to technical support
and repair services. To access these services for your region, use the
appropriate telephone number, URL or e-mail address from the list below.
Telephone numbers are correct at the time of publication. Find a current
directory of contact information posted on the 3Com web site at
http://csoweb4.3com.com/contactus/
Country
Telephone Number
Country
Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
1 800 678 515
800 933 486
+61 2 9424 5179 or
000800 650 1111
001 803 61009
00531 616 439 or
03 3507 5984
1800 801 777
0800 446 398
+61 2 9937 5083
Philippines
P.R. of China
Singapore
S. Korea
Taiwan
Thailand
1235 61 266 2602 or
1800 1 888 9469
800 810 3033
800 6161 463
080 333 3308
00801 611 261
001 800 611 2000
You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number:
Europe, Middle East, and Africa Telephone Technical Support and Repair
From anywhere in these
regions, call:
+44 (0)1442 435529
From the following countries, you may use the numbers shown:
+ 65 543 6348
DUA1730-0AAA03.book Page 80 Thursday, November 17, 2005 12:17 PM
80
APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT
Country
Telephone Number
Country
Telephone Number
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
01 7956 7124
070 700 770
7010 7289
01080 2783
0825 809 622
01805 404 747
06800 12813
1407 3387
1800 945 3794
199 161346
Luxembourg
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
342 0808128
0900 777 7737
815 33 047
00800 441 1357
707 200 123
0800 995 014
9 021 60455
07711 14453
08488 50112
0870 909 3266
You can also obtain support in this region using the following URL:
http://emea.3com.com/support/email.html
Latin America Telephone Technical Support and Repair
Antigua
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bonaire
Brazil
Cayman
Chile
Colombia
Costa Rica
Curacao
Ecuador
Dominican Republic
1 800 988 2112
0 810 444 3COM
1 800 998 2112
1 800 998 2112
1 800 998 2112
52 5 201 0010
1 800 998 2112
1 800 998 2112
0800 13 3COM
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Salvador
Trinidad and Tobago
Uruguay
Venezuela
Virgin Islands
You can also obtain support in this region using the following:
Spanish speakers, enter the URL:
http://lat.3com.com/lat/support/form.html
Portuguese speakers, enter the URL:
http://lat.3com.com/br/support/form.html
English speakers in Latin America should send e-mail to:
lat_support_anc@3com.com
US and Canada Telephone Technical Support and Repair
1 800 876 3266
AT&T +800 998 2112
57 1 657 0888
AT&T +800 998 2112
1 800 998 2112
571 657 0888
01 800 849CARE
AT&T +800 998 2112
AT&T +800 998 2112
54 11 4894 1888
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
57 1 657 0888
DUA1730-0AAA03.book Page 81 Thursday, November 17, 2005 12:17 PM
INDEX
INDEX
F
factory defaults 17
H
hardware features 12
Numbers
10/100/1000BASE-T ports 14
3C number 22
A
I
installing the Switch 19
prerequisites 20
IP addressing
registered 56
IP configuration 33
access levels of default users 50
automatic setup 42
3Com Network Supervisor 42
console port 42
L
B
M
browsers
choosing 48
C
cable
choosing the correct 25
fiber 28
maximum length 14
pin-outs 69
CD-ROM 10
command line interface
management 45
console port 16
conventions
notice icons, About This Guide 8
text, About This Guide 8
cross-over configuration 27
D
default
settings 17
users 50
E
Ethernet address of the Switch 22
LEDs 15
logging in as a default user 50
MAC address of the Switch 22
management
methods 45
preparing for 34
setting up 31, 32
manual setup
console port 38
front panel port 35
MDI configuration 27
MDIX configuration 27
P
passwords
of default users 50
pin assignments
modem cable 70
null modem cable 69
RJ45 70
RJ45 1000BASE-T 71
serial cable 69
pin-outs 69
ports
10/100/1000BASE-T ports 14
console 16
SFP ports 14
power socket 16
powering-up a Switch 4200 24
problem solving 53
communication problems 55
81
DUA1730-0AAA03.book Page 82 Thursday, November 17, 2005 12:17 PM
82
INDEX
hardware problems 54
IP addressing 54
LEDs 54
Solving software upgrade problems 56
stack formation problems 56
product name 22
R
size 73
stacking 23
unit information label 22
weight 73
system specifications 73
T
troubleshooting 53
rack mounting a Switch 4200 21
S
safety information
English 58
French 60
German 62
Italian 66
Spanish 64
serial number of the Switch 22
serial port. See console port
SFP operation 25
SFP ports 14
SFP transceiver
inserting 26
SFP transceivers
approved 25
inserting 26
removing 27
Simple Network Management Protocol. See SNMP
SNMP 49
SNMP management 46
setting up 49
socket
power 16
specifications, system 73
Stacking units 23
straight-through configuration 27
Switch
automatic setup 42
Switch 4200
3C number 22
console port 16
dimensions 73
Ethernet address 22
features 12
installation 19, 20
MAC address 22
power socket 16
powering-up 24
product name 22
rack mounting 21
serial number 22
U
unit information label 22
W
Web browsers
choosing 48
web interface
choosing a browser 48
web interface management 46
setting up 48
DUA1730-0AAA03.book Page 83 Thursday, November 17, 2005 12:17 PM
REGULATORY NOTICES
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference to radio communications, in which case the user will be required to
correct the interference at their own expense.
INFORMATION TO THE USER
If this equipment does cause interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
■
Reorient the receiving antenna.
■
Relocate the equipment with respect to the receiver.
■
Move the equipment away from the receiver.
■
Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet prepared by the Federal Communications Commission
helpful:
How to Identify and Resolve Radio-TV Interference Problems
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No.
004-000-00345-4.
In order to meet FCC emissions limits, this equipment must be used only with cables which comply with IEEE
802.3.
CSA STATEMENT
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
CE STATEMENT (EUROPE)
This product complies with the European Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC as
amended by European Directive 93/68/EEC.
Warning: This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page for
the Switch 4200 Family (3C17300A, 3C17302A, 3C17304A) at http://www.3com.com. Also available at
http://support.3Com.com/doc/3C1730XA_EU_DOC.pdf.
VCCI STATEMENT
DUA1730-0AAA03.book Page 84 Thursday, November 17, 2005 12:17 PM