3Com 900-0387-01 Computer Accessories User Manual

V6000 Analog Integrated
Branch Office Solution
Installation Guide
System Release 4.8
http://www.3com.com
Part Number 900-0387-01
Published November 2006
3Com Corporation, 350 Campus Drive, Marlborough, MA 01752-3064
Copyright © 2006, 3Com Corporation. All Rights Reserved. No part of this documentation may be reproduced in any form or by any means
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may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the
product as a separate document, in the hardcopy documentation, or on the removable media in a directory file named LICENSE.TXT or
!LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to
the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as
“Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a)
and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is
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All other company and product names may be trademarks of the respective companies with which they are associated.
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CONTENTS
ABOUT THIS GUIDE 5
How to Use This Guide 5
Conventions 6
Related Documentation 6
Documentation Comments 6
Notices 7
WEEE EU Directive 7
Abbreviations and Terminology 7
CHAPTER 1: QUICK START 9
CHAPTER 2: UNPACKING THE V6000 10
CHAPTER 3: MOUNTING THE V6000 12
CHAPTER 4: CABLING THE V6000 14
CHAPTER 5: ASSIGNING THE V6000 IP ADDRESS 16
Assigning an IP Address Using HTTP 16
Assign an IP Address Using the CLI 17
Accessing the CLI 17
Assigning an IP Address 18
Restoring Networking Parameters to the Initial State 19
CHAPTER 6: ACCESSING THE EMBEDDED WEB SERVER 20
CHAPTER 7: CONFIGURING SIP / H.323 GATEWAYS 22
Configuring the V6000 Ports 22
Configuring the Internal Routing Table 24
Making Calls 24
Making an FXS to FXS Call 24
V6000 Analog Integrated Branch Office Solution Installation Guide
3
Making an FXS to FXO Call 25
Making a V6000 to MP-104 FXS Call 25
APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCT 28
Customer Support 28
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V6000 Analog Integrated Branch Office Solution Installation Guide V6000 Analog Integrated Branch Office Sol
ABOUT THIS GUIDE
This guide describes the installation of the 3Com V6000 analog integrated branch office
solution gateways.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, because of on-going product improvements and revisions, 3Com cannot
guarantee the accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document and other documents can be
viewed by registered Technical Support customers at http://www.3Com.com under Support /
Product Documentation.
When viewing this manual on CD, Web site or on any other electronic copy, all
cross-references are hyperlinked. Click on the page or section titles (shown in
blue) to reach the individual cross-referenced item directly. To return back to the
point from where you accessed the cross-reference, press the ALT and ◄ keys.
How to Use This Guide
This book covers these topics:
ƒ
Chapter 1: Quick Start
ƒ
Chapter 2: Unpacking the V6000
ƒ
Chapter 3: Mounting the V6000
ƒ
Chapter 4: Cabling the V6000
ƒ
Chapter 5: Assigning the V6000 IP Address
ƒ
Chapter 6: Accessing the Embedded Web Server
ƒ
Chapter 7: Configuring SIP / H.323 Gateways
V6000 Analog Integrated Branch Office Solution Installation Guide
5
Conventions
Table 1 lists conventions that are used throughout this guide.
Table 1
Icon
Notice Icons
Notice Type
Description
Information note
Information that describes important features or
instructions.
Caution
Information that alerts you to potential loss of data or
potential damage to an application, device, system,
or network.
Warning
Information that alerts you to potential personal injury
or death.
Related Documentation
The following documents are available on the 3Com Partner Access Web site for the 3Com
V6000 SIP and H.323 analog VoIP gateways:
ƒ
900-0388-01
V6000 Analog Integrated Branch Office Solution User Guide
ƒ
900-0390-01
V6000 and V7111 Analog Integrated Branch Office Solution
Release Notes
Documentation Comments
Your suggestions are important to us because we want to make our documentation more
useful to you.
Please send e-mail comments about this guide or any of the V6000 documentation to:
VOICE_TECHCOMM_COMMENTS@3com.com
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V6000 Analog Integrated Branch Office Solution Installation Guide V6000 Analog Integrated Branch Office Sol
Please include the following information with your comments:
ƒ
Document title
ƒ
Document part number (usually found on the front page)
ƒ
Page number
ƒ
Your name and organization (optional)
Example:
3Com V6000 Guide
Part Number
Page 25
See the Appendix Obtaining Support for Your Product in the V6000 Digital Guide for details
on how to register your product and get support from 3Com.
Notices
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of
with unsorted waste. Please contact your local recycling authority for disposal of this product.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used, and only Industry
standard terms are used throughout this manual. The symbol 0x indicates hexadecimal
notation.
WARNING:
The V6000 is supplied as a sealed unit and must only be serviced by qualified
service personnel
Ensure that you connect FXS ports to analog telephone devices only, and FXO
ports to CO/PBX lines only.
To protect against electrical shock and fire, use a 26 AWG min wire to connect
FXO ports to Public Switching Telephone Network (PSTN).
V6000 Analog Integrated Branch Office Solution Installation Guide
7
Where ‘network’ appears in this manual, it means LAN, WAN, etc. accessed via
the gateway’s Ethernet interface.
FXO (Foreign Exchange Office) is the interface replacing the analog telephone
and connects to a Public Switched Telephone Network (PSTN) line from the
Central Office (CO) or to a Private Branch Exchange (PBX). The FXO is designed
to receive line voltage and ringing current, supplied from the CO or the PBX (just
like an analog telephone). An FXO VoIP gateway interfaces between the CO/PBX
line and the Internet.
FXS (Foreign Exchange Station) is the interface replacing the Exchange (i.e., the
CO or the PBX) and connects to analog telephones, dial-up modems, and fax
machines. The FXS is designed to supply line voltage and ringing current to these
telephone devices. An FXS VoIP gateway interfaces between the analog
telephone devices and the Internet.
The FXO port is considered to be TNV-3. FXS ports are considered to be TNV-2.
Each abbreviation, unless widely used, is spelled out in full when first used, and
only Industry standard terms are used throughout this manual. The symbol 0x
indicates hexadecimal notation.
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be
disposed of with unsorted waste. Please contact your local recycling authority for
disposal of this product.
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CHAPTER 1: QUICK START
This Guide takes you through the briefest steps that are required for setting up your V6000
for the first time and making a basic call. For more details on how to use the gateway’s full
capability, refer to the V6000 User Manual.
Follow these required steps to set up the V6000.
1
Unpack the V6000.
2
Mount the V6000.
3
Cable the V6000.
4
Assign the V6000 IP address.
5
Configure the V6000 ports.
6
Configure the internal routing table.
7
Make a call.
V6000 Analog Integrated Branch Office Solution Installation Guide
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CHAPTER 2: UNPACKING THE V6000
To unpack the V6000, follow these 6 steps:
1
Open the carton and remove packing materials.
2
Remove the V6000 from the carton.
3
Check that there is no equipment damage.
4
Check, retain and process any documents.
5
Notify 3Com or your local supplier of any damage or discrepancies.
6
Retain any diskettes or CDs.
Ensure that in addition to the V6000, the package contains:
ƒ
One or two AC power cables.
ƒ
Four anti-slide bumpers for desktop installation option (supplied in a small plastic bag).
ƒ
RS-232 DB9 adapting cable, two meters in length (direct connection to PC).
ƒ
CD (software and documentation).
ƒ
Lifeline cable (RJ-11 adaptor cable), supplied with FXS I/O modules only.
ƒ
This V6000 Guide.
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CHAPTER 3: MOUNTING THE V6000
The integral front brackets are not required for a desktop installation. Optionally, attach the
four (supplied) anti-slide bumpers to the base of the V6000 and place it on the desktop in the
position you require.
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CHAPTER 4: CABLING THE V6000
CAUTION: Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be
earthed at all times. Units providing power sockets with three pins must be
connected by service personnel to a socket-outlet with a protective earthing
connection.
To cable the V6000, follow these 3 steps:
1
The V6000 must be permanently earthed using an equipment-earthing conductor.
Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis earthing
screw, using the supplied washer. The connection to the protective earthing should be in
accordance with the regulations enforced in the country of installation.
2
Connect the first Ethernet connection (labeled I), located on the CPU module of the
V6000 front panel, directly to the network using a standard RJ-45 Ethernet cable.
When assigning an IP address to the V6000 using HTTP (under Assigning an
IP Address Using HTTP), you may be required to disconnect this cable and recable it differently.
3
Connect the left (active) 100-240V~50-60 Hz power socket to the mains using the
supplied cord.
After connecting the V6000 to the power source, the power LED on the front panel of the
power supply unit is lit green (after a self-testing period of about 2 minutes).
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CHAPTER 5: ASSIGNING THE V6000 IP
ADDRESS
To assign an IP address to the V6000, use one of the following methods:
ƒ
HTTP using a Web browser (see Assigning an IP Address Using HTTP)
ƒ
The embedded Command Line Interface (CLI) accessed via Telnet or RS-232 (see
Assign an IP Address Using the CLI)
ƒ
BootP or DHCP (refer to the V6000 User Manual)
Record and retain the IP address and subnet mask you assign the V6000.
The default networking parameters are show in Table 2.
Use the ‘Reset’ button at any time to restore the V6000 networking parameters to their
factory default values (see Restoring Networking Parameters to the Initial State).
Table 2
V6000 Default Networking Parameters
Parameter
Default Value
IP Address
10.1.10.10
Subnet Mask
255.255.0.0
Default Gateway IP Address
0.0.0.0
Assigning an IP Address Using HTTP
To assign an IP address using HTTP, follow these 8 steps:
1
Disconnect the V6000 from the network and reconnect it to your PC using one of the
following two methods:
ƒ
Use a standard Ethernet cable to connect the network interface on your PC to a port
on a network hub / switch. Use a second standard Ethernet cable to connect the
V6000 to another port on the same network hub / switch.
ƒ
Use an Ethernet cross-over cable to directly connect the network interface on your
PC to the V6000.
16 V6000 Analog Integrated Branch Office Solution Installation Guide V6000 Analog Integrated Branch Office Sol
2
Change your PC’s IP address and subnet mask to correspond with the V6000 factory
default IP address and subnet mask, shown in Table 2. For details on changing the IP
address and subnet mask of your PC, refer to Windows™ Online Help (Start>Help).
3
Access the V6000 Embedded Web Server (see Chapter 6: Accessing the Embedded
Web Server).
4
In the ‘Quick Setup’ screen (shown in Figure 3), set the V6000 ‘IP Address’ and ‘Subnet
Mask’ fields under ‘IP Configuration’ to correspond with your network IP settings.
5
Click the Reset button and click OK in the prompt; the V6000 applies the changes and
restarts. This takes approximately 2 minutes to complete. When the V6000 has finished
restarting, the power LED on the front panel of the power supply unit is lit green. Any
power supply malfunction results in the LED switching off.
6
Disconnect your PC from the V6000 or from the hub / switch (depending on the
connection method you used in Step 1).
7
Reconnect the V6000 and your PC (if necessary) to the network.
8
Restore your PC’s IP address & subnet mask to what they originally were. If necessary,
restart your PC and re-access the V6000 via the Embedded Web Server with its new
assigned IP address.
Assign an IP Address Using the CLI
First access the CLI using a standard Telnet application or using a serial communication
software (e.g., HyperTerminalTM) connected to the V6000 RS-232 port (see Accessing the
CLI). Then assign the V6000 an IP address (see Assigning an IP Address).
Accessing the CLI
To access the CLI via the Embedded Telnet Server, follow these 3 steps:
1
Enable the Embedded Telnet Server:
ƒ
Access the V6000 Embedded Web Server (see Chapter 6: Accessing the Embedded
Web Server).
ƒ
Set the parameter ‘Embedded Telnet Server’ (under Advanced Configuration >
Network Settings > Application Settings) to ‘Enable (Unsecured)’.
ƒ
Click the Reset button on the main menu bar; the Reset screen is displayed.
ƒ
Click the Reset button in the middle of the Reset screen with the Burn option
selected; the V6000 is shut down and re-activated. A message about the waiting
period is displayed. The screen is refreshed.
V6000 Analog Integrated Branch Office Solution Installation Guide
17
2
Use a standard Telnet application to connect to the V6000 Embedded Telnet Server.
3
Login using the username (‘Admin’) and password (‘Admin’).
To access the CLI via the RS-232 port, follow these 2 steps:
1
Connect the V6000 RS-232 port (labeled I0I0), located on the CPU module of the V6000
front panel, to either COM1 or COM2 RS-232 communication port on your PC with the
supplied RS-232 cable.
2
Use serial communication software (e.g., HyperTerminalTM) to connect to the
V6000.
Set your serial communication software to the following communications port settings:
ƒ
Baud Rate:
115,200 bps
ƒ
Data bits:
8
ƒ
Parity:
None
ƒ
Stop bits:
1
ƒ
Flow control:
Hardware
The CLI prompt is available immediately.
Assigning an IP Address
To assign an IP address via the CLI, follow these 4 steps:
1
At the prompt type ‘conf’ and press enter; the configuration folder is accessed.
2
To check the current network parameters, at the prompt, type ‘GCP IP’ and press enter;
the current network settings are displayed.
3
Change the network settings by typing: ‘SCP IP [ip_address] [subnet_mask]
[default_gateway]’ (e.g., ‘SCP IP 10.13.77.7 255.255.0.0 10.13.0.1’); the new settings
take effect on-the-fly. Connectivity is active at the new IP address.
This command requires you to enter all three network parameters (each
separated by a space).
4
To save the configuration, at the prompt, type ‘SAR’ and press enter; the V6000 restarts
with the new network settings.
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Restoring Networking Parameters to the Initial State
You can use the ‘Reset’ button to restore the V6000 networking parameters to their factory
default values (described in Table 2) and to reset the username and password.
The V6000 returns to the software version burned in flash. This process also
restores the V6000 parameters to their factory settings. Therefore, you must load
your previously backed-up ini file, or the default ini file (received with the software
kit) to set them to their correct values.
To restore networking parameters to their initial state, follow these 3 steps:
1
Press in the ‘Reset’ button uninterruptedly for a duration of more than six seconds; the
gateway is restored to its factory settings (username: ‘Admin’, password: ‘Admin’).
2
Assign the V6000 IP address (see Chapter 5: Assigning the V6000 IP Address).
3
Load your previously backed-up ini file, or the default ini file (received with the software
kit). For information on loading the ini file, refer to the V6000 User Manual.
V6000 Analog Integrated Branch Office Solution Installation Guide
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CHAPTER 6:
ACCESSING THE EMBEDDED WEB SERVER
To access the Embedded Web Server, follow these 4 steps:
1
Open a standard Web-browsing application such as Microsoft™ Internet Explorer™
(Version 6.0 and higher) or Netscape™ Navigator™ (Version 7.2 and higher).
2
In the URL field, specify the new IP address of the V6000 (e.g., http://10.1.10.10); the
Embedded Web Server’s ‘Enter Network Password’ screen appears, shown in Figure 2.
Figure 1
Embedded Web Server Login Screen
3
In the ‘User Name’ and ‘Password’ fields, enter the username (default: ‘Admin’) and
password (default: ‘Admin’). Note that the username and password are case-sensitive.
4
Click OK; the ‘Quick Setup’ screen is accessed, shown in Figure 3.
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CHAPTER 7:
CONFIGURING SIP / H.323 GATEWAYS
After accessing the Embedded Web Server the ‘Quick Setup’ screen is displayed for SIP or
H.323 (the SIP ‘Quick Setup’ screen is shown in Figure 3 as an example).
Figure 2
V6000 SIP Quick Setup Screen
Configuring the V6000 Ports
You can connect and configure telephones and perform calls. The configuration described in
this and following steps refers to a V6000 configured with Module 1 (FXS) and Module 2
(FXO) each having 4 ports, as an example.
22 V6000 Analog Integrated Branch Office Solution Installation Guide V6000 Analog Integrated Branch Office Sol
Figure 3
1
V6000 Configured with Module 1 – FXS and Module 2 – FXO
2
I/O module
#3
FXS
FXO
I/O module I/O module I/O module
#4
#5
#6
CPU 1
Spare CPU
module slot
Spare
power
supply
slot
Power
supply
slot
FAN
To configure the V6000 ports, follow these 4 steps:
1
In the ‘Quick Setup’ screen, click the button Æ, adjacent to the label ‘Endpoint Phone
Number Table’; the ‘Endpoint Phone Number Table’ screen opens (see Figure 5).
Figure 4
Endpoint Phone Number Table
In the example in Figure 5, Module #1 is FXS and Module #2 is FXO.
2
In the ‘Endpoint Phone Number Table’ screen, in the row for Module 1 (FXS), define
1-4 under column ‘Channel(s)’ and the first phone number, for example, 101,
corresponding to channel 1, under column ‘Phone Number’ (shown in Figure 5). The
phone numbers 102, 103 and 104 are automatically defined (in sequence),
corresponding to subsequent channels.
3
In the row for Module 2 (FX0), define 1-4 under column ‘Channel(s)’ and the first phone
number under column ‘Phone Number’, for example, 201, corresponding to channel 1,
under column ‘Phone Number’ (shown in Figure 5). The phone numbers 202, 203 and
204 are automatically defined (in sequence), corresponding to subsequent channels.
4
Click the button Submit and then click Quick Setup; you’re returned to the ‘Quick Setup’
screen.
V6000 Analog Integrated Branch Office Solution Installation Guide
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Configuring the Internal Routing Table
To configure internal routing, follow these 4 steps:
1
In the ‘Quick Setup’ screen, click the button Æ adjacent to the label ‘Tel to IP Routing
Table’; the ‘Tel to IP Routing Table’ screen opens (see Figure 6).
Figure 5
Tel to IP Routing Table
2
In row 1, under column ‘Dest. Phone Prefix’ enter 10, under column ‘Source Phone
Prefix’ enter * (wildcard) and under column ‘Dest. IP Address’ enter the IP address you
assigned the V6000; every call that its destination number starts with 10 is routed to the
V6000.
3
Repeat Step 2 for the second row, but this time enter 20 under column ‘Dest. Phone
Prefix’; every call that its destination number starts with 20 is routed to the V6000.
4
Click the Submit button and then click Quick Setup; you’re returned to the ‘Quick Setup’
screen.
Making Calls
Making an FXS to FXS Call
The following setup requires two telephones (A and B) and two RJ-11 cables, using the
settings from the example shown in Figure 5.
To make an FXS to FXS call, follow these 3 steps:
1
Connect the RJ-11 cable of telephone A to port 1 of module 1 (where module 1 is an
FXS module). Connect the RJ-11 cable of telephone B to port 2 in the same module
(Module 1).
2
Offhook the receiver of telephone A (whose number you defined as 101) and dial 102
(the automatically defined number of port 2); telephone B connected to port 2 rings.
3
Offhook telephone B and test the line for voice.
24 V6000 Analog Integrated Branch Office Solution Installation Guide V6000 Analog Integrated Branch Office Sol
Making an FXS to FXO Call
The following setup requires two telephones (A and B) and three RJ-11 cables, using the
settings from the example shown in Figure 5.
To make an FXS to FXO call, follow these 6 steps:
1
Connect telephone A to port 1 of module 1 (where module 1 is an FXS module).
2
Using an RJ-11 cable, connect port 2 of module 1 to port 1 of module 2 (where module 2
is the FXO module).
3
Connect telephone B to port 3 of module 1.
4
Offhook telephone A and dial 201 (port 1 of module 2 - FXO); you’ll receive a dial tone this dial tone is the equivalent of the PBX’s dial tone.
5
Dial 103 (the number configured for telephone B connected to port 3 of module 1 - FXS);
telephone B rings (the FXO module’s port 1 is outpulsing digits.
6
Offhook telephone B and test the line for voice.
Making a V6000 to MP-104 FXS Call
The following setup requires two telephones (A and B), two RJ-11 cables and an MP-104
gateway. Note that the V6000 and the MP-104 must be on the same subnet.
To make a V6000 to MP-104 FXS call, follow these 5 steps:
1
In the V6000 ‘Tel to IP Routing Table’ in row 3, under column ‘Dest. Phone Prefix’ enter
30, under column ‘Source Phone Prefix’ enter * (wildcard) and under column ‘Dest. IP
Address’ enter the IP address of the MP-104; every call that its destination number starts
with 30 is routed to the MP-104.
Figure 6
2
V6000 Tel to IP Routing Table
In the MP-104 ‘Endpoint Phone Number Table’ screen, in row 1, define 1-4 under column
‘Channel(s)’ and the first phone number, for example, 301, corresponding to channel 1,
under column ‘Phone Number’ (shown in Figure 5). The phone numbers 302, 303 and
304 are automatically defined (in sequence), corresponding to subsequent channels.
V6000 Analog Integrated Branch Office Solution Installation Guide
25
Figure 7
MP-104 Endpoint Phone Number Table
3
Connect the RJ-11 cable of telephone A to port 1 of module 1 (where module 1 is an
FXS module) on the V6000. Connect the RJ-11 cable of telephone B to port 1 on the
MP-104 gateway.
4
Offhook the receiver of telephone A (whose number you defined as 101) and dial 301;
telephone B connected to the MP-104 rings.
5
Offhook telephone B and test the line for voice.
To make a call from telephone B on the MP-104 to telephone A on the V6000, you
must define the internal routing table on the MP-104.
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V6000 Analog Integrated Branch Office Solution Installation Guide
27
APPENDIX A:
OBTAINING SUPPORT FOR YOUR
3COM PRODUCT
Customer Support
Customer technical support and service are provided by 3Com’ Distributors, Partners, and
Resellers from whom the product was purchased. For Customer support for products
purchased directly from 3Com, contact support@3Com.com.
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