Installation guide | 3Com Network Ethernet Adapter Network Card User Manual

1
Installation Guide
Connect the USB Network Ethernet
Adapter to the Computer
A.
3
Insert the round connector on the USB cable into the
USB port on the USB Network Ethernet Adapter
Connect the USB Network Ethernet
Adapter to the Ethernet Port
CAUTION: Use only an Ethernet cable to make this
connection. Inserting a telephone cable into the Ethernet
port can damage either device
USB Network Ethernet Adapter
A.
Insert the Ethernet cable into the Ethernet port on
the USB Network Ethernet Adapter.
Note: The Ethernet cable is not included. See
“Before You Begin” for more information.
Part Number 09-2054-000
Troubleshooting
This section offers answers to specific questions you may have
during installation and setup. For additional information, contact
3Com technical support. See “Support Resources” on the back side
of this guide for detailed contact information.
Using the LEDs to Diagnose Problems
As shown below, the USB Network Ethernet Adapter has two light
emitting diodes (LEDs). You can use these to diagnose installation
and connection problems.
100 LED
B.
Insert the flat connector on the USB cable into an
available USB port on your computer.
100
B.
Insert the other end of the Ethernet cable into an
available Ethernet port on a broadband modem, hub,
home gateway, or other Ethernet Internet device.
C.
The installation is complete. To verify the IP address,
see “Release and Renew the IP Address.”
Link/Activity LED
Link/Act
The following tables describes how to interpret the LED signal. The
100 signal varies depending on the speed of the device that is
connected to the USB Network Ethernet Adapter. If you detect a
problem, contact 3Com technical support.
Windows automatically detects the USB Ethernet
Adapter and displays the New Hardware Found
screen. Windows then prompts you to search for a
driver.
Note: If Windows does not automatically detect the
device, click Windows Start, select Settings and then
click Control Panel. Then click the Add/Remove
Hardware icon and follow the on-screen prompts.
Before You Begin
You have just purchased the 3Com® USB Network Ethernet
Adapter. The USB connection is the easiest way to connect a
computer to a Broadband modem, Ethernet hub, home gateway,
or any other Ethernet Internet device.
Please read this Installation Guide before you begin installation.
If you have questions or problems during installation, see the
“Troubleshooting” section.
Download Valuable Free Software
3Com offers Preboot Execution Environment (PXE) software for
this product. PXE allows a system administrator to manage the
PC remotely, which reduces the number of support visits to the
PC and can decrease total cost. PXE support for this product is
available with 3Com’s MBA on Disk. To download MBA on Disk
for free and to obtain more information on PXE, go to:
http://www.3Com.com/managedpc.
Then click Managed PC Boot Agent on Disk (MBA on Disk).
Supplied and Required Items
C.
2
See “Install the USB Network Ethernet Adapter
Driver” for step-by-step instructions
Install the USB Network Ethernet
Adapter Driver
A.
Insert the Installation disk into the floppy drive, and
follow the on-screen prompts to install the driver file
from the disk.
Windows automatically installs the driver.
Note: If Windows prompts you to restart the
computer, follow the prompt to restart the computer.
B.
See “Connect the USB Network Ethernet Adapter to
the Ethernet Port” to finish the installation.
Note: The illustration below shows one example of
how the USB Network Ethernet Adapter is used to
connect multiple devices on a home network.
Review these lists of items to be sure you have everything ready
to install the USB Network Ethernet Adapter.
Supplied:
„
10/100* Mbps USB Network Ethernet Adapter
„
2 ft USB cable
Installation diskette
This Installation Guide
„
„
2
3
1
4
* This adapter is compatible with 100Base-TX networks, but the
throughput is based on the bandwith of USB 1.0/1.1.
Required (Not Supplied):
„
Standard category 5 Ethernet cable with 2 male RJ-45
connectors
„
Computer running Microsoft® Windows® 98, Windows 2000
Professional, or Windows Me operating system with:
„
Available USB port
„
66 MHz processor or higher
2
3
1
4
4
Release and Renew the IP Address
Note: For more information about this procedure, consult
the Microsoft documentation that came with the computer.
Windows 98/Me Users:
A. Click Windows Start and select Run.
B. In the Open: field, type winipcfg and click OK.
The IP Configuration screen appears.
C. Select 3Com USB Network Ethernet Adapter from the
drop-down menu.
D. Click Release and then click Renew.
Windows releases and renews the IP address.
E.
Exit the IP Configuration screen and return to the
Windows desktop.
Windows 2000 Users:
A. Click Windows Start and select Run.
B. In the Open: field, type command and click OK.
An MS-DOS Prompt screen appears.
C. At the C:\ prompt, type ipconfig /release and
press Enter.
Windows releases the IP address.
D. Then type ipconfig /renew and press Enter.
Windows renews the IP address.
E.
Exit the MS-DOS prompt and return to the Windows
desktop.
Frequently Asked Questions (FAQ)
This section provides answers to frequently asked questions about
installation and use of the USB Network Ethernet Adapter.
Q: How do I know if USB is enabled on the computer?
A: Follow this procedure to verify that USB is enabled on your
computer:
(1) Right-click the My Computer icon on your Windows desktop,
(2) Click Properties and then click the Device Manager tab (Windows 2000 users click the Hardware tab and then click Device
Manager), (3) Double-click Universal Serial Bus Controller. If USB is
enabled on your computer, Universal/Open Host Controller appears
below this listing.
Q: Should the computer be powered off when I connect or
disconnect the USB Network Ethernet Adapter?
A: No, the power can remain on during installation.
Q: What if I do not have an available USB port on the
computer?
A: If you do not have an available USB port on your computer, you
can use a USB hub. A USB hub is a peripheral that expands the
number of USB ports available to the computer.
Note: You must use a USB hub that is self-powered. The computer
cannot provide sufficient power to run both the USB hub and the
USB Network Ethernet Adapter.
Q: How do I remove the USB Network Ethernet Adapter
driver file or an incomplete installation?
A: Follow this procedure to uninstall the driver file:
(1) From the Windows Start menu, select Settings and then Control
Panel, (2) Double-click the Add/Remove Programs icon, (3) Click the
Install/Uninstall tab and select 3Com USB Network Ethernet
Adapter, (4) click Add/Remove (Windows 2000 users click Change/
Remove) and then click Yes.
Copyright  2001 3Com Corporation. All rights reserved. 3Com is a registered trademark, and the 3Com logo is a trademark of 3Com
Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other company and product names may be
trademarks or registered trademarks of their respective companies.
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AGREEMENT
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therefor.
IMPORTANT: READ BEFORE INSTALLING THE SOFTWARE
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YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE
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write:
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5400 Bayfront Plaza,
PO Box 58145
Santa Clara, CA 95052-8145
(408) 326-5000
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EXPORT RESTRICTIONS: The Software, including the Documentation and all related
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Regulatory Information
Manufacturer’s Declaration of Conformity
FCC Declaration of Conformity
We declare under our sole responsibility that the
3Com USB Network Ethernet Adapter
to which this declaration relates, is in conformity with the following
standards or other normative documents:
• ANSI C63.4-1992 Methods of Measurement
• Federal Communications Commission CFR 47 Part 15, subpart B
15.107 (e) Class B Conducted Limits
15.109 (g) Class B Radiated Emissions Limits
FCC Class B Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful electromagnetic interference, and
(2) this device must accept any interference received including interference that may
cause undesired operations.
FCC Notice: Radio and Television Interference
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence
and organization of the Software are the valuable trade secrets of 3Com and its
suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and
all subsequent copies thereof regardless of the form or media are held by 3Com and
its suppliers.
The user may find the following information prepared by the Federal Communications
Commission helpful: The CIB Interference Handbook and The CIB Telephone Interference Bulletin.
UNITED STATES GOVERNMENT LEGENDS: The Software, Documentation and any
other technical data provided hereunder is commercial in nature and developed solely
at private expense. The Software is delivered as “Commercial Computer Software”
as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in
FAR 2.101(a) and as such is provided with only such rights as are provided in this
Agreement, which is 3Com’s standard commercial license for the Software. Technical
data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov.
1995) or FAR 52.227-14 (June 1987), whichever is applicable.
CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE
PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO
OPERATE THIS EQUIPMENT.
TERM AND TERMINATION: The licenses granted hereunder are perpetual unless
terminated earlier as specified below. You may terminate the licenses and this Agreement at any time by destroying the Software and Documentation together with all
copies and merged portions in any form. The licenses and this Agreement will also
terminate immediately if you fail to comply with any term or condition of this Agreement. Upon such termination you agree to destroy the Software and Documentation,
together with all copies and merged portions in any form.
LIMITED WARRANTIES AND LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as stated in the Limited Warranty
section of this installation guide. Such warranties and limitations of liability are
incorporated herein in their entirety by this reference.
GOVERNING LAW: This Agreement shall be governed by the laws of the State of
California, U.S.A. excluding its conflicts of laws principles and excluding the United
Nations Convention on Contracts for the International Sale of Goods.
SEVERABILITY: In the event any provision of this Agreement is found to be invalid,
illegal or unenforceable, the validity, legality and enforceability of any of the remain-
These documents are available on the Internet through the FCC Compliance and
Interference Bureau Home Page at http://www.fcc.gov/cib listed under documents.
Select CIB Interference Handbook or CIB Telephone Interference Bulletin.
UL and CSA Listing
This information technology equipment is UL and CSA listed for both the US and
Canadian markets respectively.
Canadian Notice:
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the interference-causing equipment standard entitled
Digital Apparatus, ICES-003 of Industry Canada.
Cet appareil numérique respecte les limites de bruits radio-électriques applicables aux
appereils numériques de la Classe B préscrites dans la norme sur le matériel
brouilleur:Appareils Numériques, NMB-003 édictée par l’Industrie Canada.
3Com Corporation Limited Warranty
This warranty applies to customers located in the United States, Australia, Canada
(except Quebec), Ireland, New Zealand, U.K., and other English language countries,
and countries for which a translation into the local language is not required.
3Com USB Network Ethernet Adapter
Hardware
3Com warrants to the end user (“Customer”) that this hardware product will be free
from defects in workmanship and materials, under normal use and service, for the
following length of time from the date of purchase from 3Com or its authorized
reseller:
one (1) year.
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and
expense, to repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to customer the
purchase price paid for the defective product. All products that are replaced will
become the property of 3Com. Replacement products may be new or reconditioned.
3Com warrants any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer.
Software
3Com warrants to Customer that each software program licensed from it will perform
in substantial conformance to its program specifications, for a period of ninety (90)
days from the date of purchase from 3Com or its authorized reseller. 3Com warrants
the media containing software against failure during the warranty period. No updates
are provided. 3Com’s sole obligation under this express warranty shall be, at 3Com’s
option and expense, to refund the purchase price paid by Customer for any defective
software product, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference
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meet Customer’s requirements or work in combination with any hardware or applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products
will be corrected. For any third party products listed in the 3Com software product
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LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED
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Some countries, states, or provinces do not allow the exclusion or limitation of implied
warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you. When the
implied warranties are not allowed to be excluded in their entirety, they will be limited
to the duration of the applicable written warranty. This warranty gives you specific
legal rights which may vary depending on local law.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California, U.S.A.
excluding its conflicts of laws principles and excluding the United Nations Convention
on Contracts for the International Sale of Goods.
3Com Corporation
5400 Bayfront Plaza
PO Box 58145
Santa Clara, CA 95052-8145
(408) 326-5000
Support Resources
90-Day Free Installation Support
3Com provides free installation and troubleshooting support for ninety (90) days from
the date of purchase. Telephone support is available in the United States and Canada
Monday through Friday from 6:00am to 9:00pm (PST) and Saturday from 9:00am to
3:00pm (PST). Call the number for your country (regular telephone charges apply):
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE
AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY
SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
North America
Asia, Pacific Rim (APR)
Canada: 847 262 3700
Australia: 1 800 678 515
United States: 847 262 3700
China: 10800 61 00137
Europe, Middle East and Africa
Hong Kong: 800 933 486
Obtaining Warranty Service
See http://www.3com.co.uk/support/emea.html
for a listing of most updated EMEA numbers:
India: 61 2 9937 5085
Austria: 43179567125
Japan: 03 5783 1270
Belgium (Flemish): 0 70 700 985
Malaysia: 1800 801 777
Belgium (French): 0 70 700 789
New Zealand: 0800 446 398
Denmark: 7010 7290
Pakistan: 61 2 9937 5083
Finland: 01080-2784
Philippines: 1235 61 266 2602
France: 0825 830 161
Singapore: 800 6161 463
Germany: 01805 404 985
South Korea: 00798 611 2230
Italy: 199 171 346
Taiwan: 0080 611 261
Netherlands: 0900 202 2004
Thailand: 001 800 611 2000
Customer must contact a 3Com Corporation Customer Service center within the
applicable warranty period to obtain warranty service authorization. Dated proof of
original purchase from 3Com or its authorized reseller will be required. 3Com is not
responsible for Customer products or parts received without a warranty service
authorization. In the United States, 3Com may ship a replacement product or part
prior to receiving the original product or part (“advance exchange”). If advance
exchange is not available, then the repaired product or part will be shipped as soon as
reasonably possible, which will be no later than thirty (30) days after 3Com receives
the original product or part. Repaired or replacement products will be shipped to
Customer at 3Com’s expense. The repair and replacement process for products or
parts in locations outside of the United States will vary depending on Customer’s
location. Products or parts shipped by Customer to 3Com must be sent prepaid and
packaged appropriately for safe shipment, and it is recommended that they be
insured or sent by a method that provides for tracking of the package. See “Returning
the Product to 3Com” in the “Support Resources” section. When an advance exchange is provided and Customer fails to return the original product or part to 3Com
within thirty (30) days from the date the warranty service authorization is issued,
3Com will charge Customer the then-current price of such product or part.
Indonesia: 001 800 61 009
Norway: 815 33 048
Portugal: 707 200 124
Spain: 902 160 454
Sweden: 077 152 8900
WARRANTIES EXCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S
SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF
WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE LIGHTNING,
POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND
ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN
IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THIS DISCLAIMER OF
Switzerland: 0848 807230
UK: 0870 241 0594
Online Support
3Com’s online support is available at no charge and provides software and firmware
upgrades, a knowledgebase, and other technical information about 3Com products.
Visit our online support home page at:
http://support.3com.com/
If you are a customer outside of the United States, click Countries in the upper-right
corner of this Web site, and select your country or region from the drop-down menu.
Returning the Product to 3Com
Contact 3Com technical support first. If the support representative determines that you
need to return the product, you will receive a user service order (USO) number. You
must have a USO number before returning the product to us. Ship the unit, postage
paid, in a strong box made of corrugated cardboard with plenty of packing material.
DO NOT sent the product back in the original box. Send ONLY the adapter (NOT
guide, diskette, etc.). Include your USO number, name, and address on the shipping
label as well as inside the package. If possible, send the package via a courier
capable of tracking the progress of the shipment. Ship to the following address:
3Com
USO#______
5400 Bayfront Plaza
Dock K, Building 4
Santa Clara, CA 95054
Customers outside of the U.S. and Canada should contact 3Com technical support for
the shipping address.
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