1 Installation Guide Connect the USB Network Ethernet Adapter to the Computer A. 3 Insert the round connector on the USB cable into the USB port on the USB Network Ethernet Adapter Connect the USB Network Ethernet Adapter to the Ethernet Port CAUTION: Use only an Ethernet cable to make this connection. Inserting a telephone cable into the Ethernet port can damage either device USB Network Ethernet Adapter A. Insert the Ethernet cable into the Ethernet port on the USB Network Ethernet Adapter. Note: The Ethernet cable is not included. See “Before You Begin” for more information. Part Number 09-2054-000 Troubleshooting This section offers answers to specific questions you may have during installation and setup. For additional information, contact 3Com technical support. See “Support Resources” on the back side of this guide for detailed contact information. Using the LEDs to Diagnose Problems As shown below, the USB Network Ethernet Adapter has two light emitting diodes (LEDs). You can use these to diagnose installation and connection problems. 100 LED B. Insert the flat connector on the USB cable into an available USB port on your computer. 100 B. Insert the other end of the Ethernet cable into an available Ethernet port on a broadband modem, hub, home gateway, or other Ethernet Internet device. C. The installation is complete. To verify the IP address, see “Release and Renew the IP Address.” Link/Activity LED Link/Act The following tables describes how to interpret the LED signal. The 100 signal varies depending on the speed of the device that is connected to the USB Network Ethernet Adapter. If you detect a problem, contact 3Com technical support. Windows automatically detects the USB Ethernet Adapter and displays the New Hardware Found screen. Windows then prompts you to search for a driver. Note: If Windows does not automatically detect the device, click Windows Start, select Settings and then click Control Panel. Then click the Add/Remove Hardware icon and follow the on-screen prompts. Before You Begin You have just purchased the 3Com® USB Network Ethernet Adapter. The USB connection is the easiest way to connect a computer to a Broadband modem, Ethernet hub, home gateway, or any other Ethernet Internet device. Please read this Installation Guide before you begin installation. If you have questions or problems during installation, see the “Troubleshooting” section. Download Valuable Free Software 3Com offers Preboot Execution Environment (PXE) software for this product. PXE allows a system administrator to manage the PC remotely, which reduces the number of support visits to the PC and can decrease total cost. PXE support for this product is available with 3Com’s MBA on Disk. To download MBA on Disk for free and to obtain more information on PXE, go to: http://www.3Com.com/managedpc. Then click Managed PC Boot Agent on Disk (MBA on Disk). Supplied and Required Items C. 2 See “Install the USB Network Ethernet Adapter Driver” for step-by-step instructions Install the USB Network Ethernet Adapter Driver A. Insert the Installation disk into the floppy drive, and follow the on-screen prompts to install the driver file from the disk. Windows automatically installs the driver. Note: If Windows prompts you to restart the computer, follow the prompt to restart the computer. B. See “Connect the USB Network Ethernet Adapter to the Ethernet Port” to finish the installation. Note: The illustration below shows one example of how the USB Network Ethernet Adapter is used to connect multiple devices on a home network. Review these lists of items to be sure you have everything ready to install the USB Network Ethernet Adapter. Supplied: 10/100* Mbps USB Network Ethernet Adapter 2 ft USB cable Installation diskette This Installation Guide 2 3 1 4 * This adapter is compatible with 100Base-TX networks, but the throughput is based on the bandwith of USB 1.0/1.1. Required (Not Supplied): Standard category 5 Ethernet cable with 2 male RJ-45 connectors Computer running Microsoft® Windows® 98, Windows 2000 Professional, or Windows Me operating system with: Available USB port 66 MHz processor or higher 2 3 1 4 4 Release and Renew the IP Address Note: For more information about this procedure, consult the Microsoft documentation that came with the computer. Windows 98/Me Users: A. Click Windows Start and select Run. B. In the Open: field, type winipcfg and click OK. The IP Configuration screen appears. C. Select 3Com USB Network Ethernet Adapter from the drop-down menu. D. Click Release and then click Renew. Windows releases and renews the IP address. E. Exit the IP Configuration screen and return to the Windows desktop. Windows 2000 Users: A. Click Windows Start and select Run. B. In the Open: field, type command and click OK. An MS-DOS Prompt screen appears. C. At the C:\ prompt, type ipconfig /release and press Enter. Windows releases the IP address. D. Then type ipconfig /renew and press Enter. Windows renews the IP address. E. Exit the MS-DOS prompt and return to the Windows desktop. Frequently Asked Questions (FAQ) This section provides answers to frequently asked questions about installation and use of the USB Network Ethernet Adapter. Q: How do I know if USB is enabled on the computer? A: Follow this procedure to verify that USB is enabled on your computer: (1) Right-click the My Computer icon on your Windows desktop, (2) Click Properties and then click the Device Manager tab (Windows 2000 users click the Hardware tab and then click Device Manager), (3) Double-click Universal Serial Bus Controller. If USB is enabled on your computer, Universal/Open Host Controller appears below this listing. Q: Should the computer be powered off when I connect or disconnect the USB Network Ethernet Adapter? A: No, the power can remain on during installation. Q: What if I do not have an available USB port on the computer? A: If you do not have an available USB port on your computer, you can use a USB hub. A USB hub is a peripheral that expands the number of USB ports available to the computer. Note: You must use a USB hub that is self-powered. The computer cannot provide sufficient power to run both the USB hub and the USB Network Ethernet Adapter. Q: How do I remove the USB Network Ethernet Adapter driver file or an incomplete installation? A: Follow this procedure to uninstall the driver file: (1) From the Windows Start menu, select Settings and then Control Panel, (2) Double-click the Add/Remove Programs icon, (3) Click the Install/Uninstall tab and select 3Com USB Network Ethernet Adapter, (4) click Add/Remove (Windows 2000 users click Change/ Remove) and then click Yes. Copyright 2001 3Com Corporation. All rights reserved. 3Com is a registered trademark, and the 3Com logo is a trademark of 3Com Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other company and product names may be trademarks or registered trademarks of their respective companies. 3COM END USER SOFTWARE LICENSE AGREEMENT ing provisions shall not in any way be affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor. IMPORTANT: READ BEFORE INSTALLING THE SOFTWARE ENTIRE AGREEMENT: This Agreement sets forth the entire understanding and agreement between you and 3Com and supersedes all prior agreements, whether written or oral, with respect to the Software and Documentation, and may be amended only in a writing signed by both parties. YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING AND USING THIS PRODUCT, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. DOWNLOADING, INSTALLING OR OTHERWISE USING ANY PART OF THE SOFTWARE OR DOCUMENTATION INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL OR OTHERWISE USE THE SOFTWARE OR DOCUMENTATION. RETURN THE ENTIRE PRODUCT WITH THE SOFTWARE AND DOCUMENTATION UNUSED TO THE SUPPLIER WHERE YOU OBTAINED IT. Should you have any questions concerning this Agreement or if you desire to contact 3Com for any reason, please contact the 3Com subsidiary serving your country, or write: 3Com Corporation 5400 Bayfront Plaza, PO Box 58145 Santa Clara, CA 95052-8145 (408) 326-5000 LICENSE 3Com grants you a nonexclusive, nontransferable (except as specified herein) license to use the accompanying software program(s) in executable form (the “Software”) and accompanying documentation (the “Documentation”), subject to the terms and restrictions set forth in this Agreement. You are not permitted to lease, rent, distribute or sublicense (except as specified herein) the Software or Documentation or to use the Software or Documentation in a time-sharing arrangement or in any other unauthorized manner. Further, no license is granted to you in the human readable code of the Software (source code). 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ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software, Documentation and the licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement. If you transfer the Software and Documentation, you must at the same time either transfer all copies of the Software and Documentation to the party or you must destroy any copies not transferred. Except as set forth above, you may not assign or transfer your rights under this Agreement. Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a European Union (“EU”) resident, information necessary to achieve interoperability of the Software with other programs within the meaning of the EU Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request. EXPORT RESTRICTIONS: The Software, including the Documentation and all related technical data (and any copies thereof) (collectively “Technical Data”), is subject to United States Export control laws and may be subject to export or import regulations in other countries. In addition, the Technical Data covered by this Agreement may contain data encryption code which is unlawful to export or transfer from the United States or country where you legally obtained it without an approved U.S. Department of Commerce export license and appropriate foreign export or import license, as required. You agree that you will not export or re-export the Technical Data (or any copies thereof) or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country where you legally obtained it. You are responsible for obtaining any licenses to export, re-export or import the Technical Data. In addition to the above, the Product may not be used, exported or re-exported (i) into or to a national or resident of any country to which the U.S. has embargoed; or (ii) to any one on the U.S. Commerce Department’s Table of Denial Orders or the U.S. Treasury Department’s list of Specially Designated Nationals. Regulatory Information Manufacturer’s Declaration of Conformity FCC Declaration of Conformity We declare under our sole responsibility that the 3Com USB Network Ethernet Adapter to which this declaration relates, is in conformity with the following standards or other normative documents: • ANSI C63.4-1992 Methods of Measurement • Federal Communications Commission CFR 47 Part 15, subpart B 15.107 (e) Class B Conducted Limits 15.109 (g) Class B Radiated Emissions Limits FCC Class B Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful electromagnetic interference, and (2) this device must accept any interference received including interference that may cause undesired operations. FCC Notice: Radio and Television Interference Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers. The user may find the following information prepared by the Federal Communications Commission helpful: The CIB Interference Handbook and The CIB Telephone Interference Bulletin. UNITED STATES GOVERNMENT LEGENDS: The Software, Documentation and any other technical data provided hereunder is commercial in nature and developed solely at private expense. The Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in this Agreement, which is 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable. CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THIS EQUIPMENT. TERM AND TERMINATION: The licenses granted hereunder are perpetual unless terminated earlier as specified below. You may terminate the licenses and this Agreement at any time by destroying the Software and Documentation together with all copies and merged portions in any form. The licenses and this Agreement will also terminate immediately if you fail to comply with any term or condition of this Agreement. Upon such termination you agree to destroy the Software and Documentation, together with all copies and merged portions in any form. LIMITED WARRANTIES AND LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as stated in the Limited Warranty section of this installation guide. Such warranties and limitations of liability are incorporated herein in their entirety by this reference. GOVERNING LAW: This Agreement shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. SEVERABILITY: In the event any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remain- These documents are available on the Internet through the FCC Compliance and Interference Bureau Home Page at http://www.fcc.gov/cib listed under documents. Select CIB Interference Handbook or CIB Telephone Interference Bulletin. UL and CSA Listing This information technology equipment is UL and CSA listed for both the US and Canadian markets respectively. Canadian Notice: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada. Cet appareil numérique respecte les limites de bruits radio-électriques applicables aux appereils numériques de la Classe B préscrites dans la norme sur le matériel brouilleur:Appareils Numériques, NMB-003 édictée par l’Industrie Canada. 3Com Corporation Limited Warranty This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and other English language countries, and countries for which a translation into the local language is not required. 3Com USB Network Ethernet Adapter Hardware 3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: one (1) year. 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to customer the purchase price paid for the defective product. 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Disclaimer Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. Governing Law This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. 3Com Corporation 5400 Bayfront Plaza PO Box 58145 Santa Clara, CA 95052-8145 (408) 326-5000 Support Resources 90-Day Free Installation Support 3Com provides free installation and troubleshooting support for ninety (90) days from the date of purchase. Telephone support is available in the United States and Canada Monday through Friday from 6:00am to 9:00pm (PST) and Saturday from 9:00am to 3:00pm (PST). Call the number for your country (regular telephone charges apply): THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE. 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North America Asia, Pacific Rim (APR) Canada: 847 262 3700 Australia: 1 800 678 515 United States: 847 262 3700 China: 10800 61 00137 Europe, Middle East and Africa Hong Kong: 800 933 486 Obtaining Warranty Service See http://www.3com.co.uk/support/emea.html for a listing of most updated EMEA numbers: India: 61 2 9937 5085 Austria: 43179567125 Japan: 03 5783 1270 Belgium (Flemish): 0 70 700 985 Malaysia: 1800 801 777 Belgium (French): 0 70 700 789 New Zealand: 0800 446 398 Denmark: 7010 7290 Pakistan: 61 2 9937 5083 Finland: 01080-2784 Philippines: 1235 61 266 2602 France: 0825 830 161 Singapore: 800 6161 463 Germany: 01805 404 985 South Korea: 00798 611 2230 Italy: 199 171 346 Taiwan: 0080 611 261 Netherlands: 0900 202 2004 Thailand: 001 800 611 2000 Customer must contact a 3Com Corporation Customer Service center within the applicable warranty period to obtain warranty service authorization. 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See “Returning the Product to 3Com” in the “Support Resources” section. When an advance exchange is provided and Customer fails to return the original product or part to 3Com within thirty (30) days from the date the warranty service authorization is issued, 3Com will charge Customer the then-current price of such product or part. Indonesia: 001 800 61 009 Norway: 815 33 048 Portugal: 707 200 124 Spain: 902 160 454 Sweden: 077 152 8900 WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. 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Visit our online support home page at: http://support.3com.com/ If you are a customer outside of the United States, click Countries in the upper-right corner of this Web site, and select your country or region from the drop-down menu. Returning the Product to 3Com Contact 3Com technical support first. If the support representative determines that you need to return the product, you will receive a user service order (USO) number. You must have a USO number before returning the product to us. Ship the unit, postage paid, in a strong box made of corrugated cardboard with plenty of packing material. DO NOT sent the product back in the original box. Send ONLY the adapter (NOT guide, diskette, etc.). Include your USO number, name, and address on the shipping label as well as inside the package. If possible, send the package via a courier capable of tracking the progress of the shipment. Ship to the following address: 3Com USO#______ 5400 Bayfront Plaza Dock K, Building 4 Santa Clara, CA 95054 Customers outside of the U.S. and Canada should contact 3Com technical support for the shipping address.