Product information guide | 3D Innovations W2600 Gas Grill User Manual

Dell™ LCD TV
Product Information Guide
PLEASE READ THIS DOCUMENT CAREFULLY!
IT CONTAINS VERY IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS
WELL AS LIMITATIONS AND EXCLUSIONS
THAT MAY APPLY TO YOU. THIS DOCUMENT
CONTAINS A DISPUTE RESOLUTION CLAUSE.
Model W2600
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Dell™ LCD TV
Product Information Guide
Model: W2600
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your PC.
NOTICE: A NOTICE indicates either potential damage to hardware and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Latitude, Dell Precision, TrueMobile, and PowerVault are trademarks of Dell Inc.;
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model W2600
August 2004
Rev. A00
Contents
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12
CAUTION: Safety Instructions
SAFETY: Lamp Disposal
Regulatory Notices
CE Notice (European Union)
CE Mark Notice . . . . . .
VCCI Notice (Japan Only) .
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . .
Contents
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4
Contents
CAUTION: Safety Instructions
Read and follow these instructions when connecting and using your TV to help ensure your own personal safety and to
protect your TV from potential damage.
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may
result in exposure to shock, electrical hazards, and/or mechanical hazards.
•
•
When connecting your TV to your computer, to help avoid damaging your computer, be sure that the voltage
selection switch on the power supply for the computer is set to match the alternating current (AC) power
available at your location:
–
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as
Japan, South Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.
–
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your TV is electrically rated to operate with the AC power available in your location.
NOTE: This TV does not need or have a voltage selection switch for setting the AC voltage according to the ranges
defined in the Owner’s Manual.
•
Never insert anything metallic into the TV openings. Doing so may create the danger of electric shock.
•
To avoid electric shock, never touch the inside of the TV. Only a qualified technician should open the TV case.
•
Never use your TV if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep
the power cable away from where people could trip over it.
•
Be sure to grasp the plug, not the cable, when disconnecting the TV from an electric socket.
•
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two blades and third grounding prong. The wide blade or
third prong are provided for your safety. When the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
•
Openings in the TV cabinet are provided for ventilation. To prevent overheating, these openings should not be
blocked or covered. Avoid using the TV on a bed, sofa, rug, or other soft surface, as doing so may block the
ventilation openings in the bottom of the cabinet. If you place the TV in a bookcase or an enclosed space, be sure
to provide adequate ventilation and air flow.
•
Place your TV in a location with low humidity and minimum dust. Avoid places similar to a damp basement or
dusty hallway.
•
Do not expose the TV to rain or use it near water (in kitchens, next to swimming pools, etc.). If the TV
accidentally gets wet, unplug it and contact Dell immediately. You can clean the TV with a damp cloth when
necessary, being sure to unplug the TV first.
Product Information Guide
5
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•
Place the TV on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped
or hit sharply. Use only with a cart, stand, tripod, bracket, or table capable to adequately support your TV. When a
cart is used, use caution when moving the cart/ TV combination to avoid injury from tip-over. Contact Dell for
mounting accessories.
•
Unplug this apparatus during lightning storms or when unused for long periods of time.
•
Locate your TV near an easily accessible electric outlet.
•
If your TV does not operate normally - in particular, if there are any unusual sounds or smells coming from it unplug it immediately and contact Dell.
•
Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover
should only be removed by qualified service personnel.
•
High temperatures can cause problems. Don't use your TV in direct sunlight, and keep it away from heaters,
stoves, fireplaces, and other sources of heat.
•
Unplug your TV from the electric outlet before any service is performed.
•
Damage Requiring Service — The appliance should be serviced by qualified service personnel when:
–
6
The power supply cord or the plug has been damaged
–
Objects have fallen, or liquid has been spilled into the appliance
–
The appliance has been exposed to rain
–
The appliance does not appear to operate normally or exhibits a marked change in performance
–
The appliance has been dropped, or the enclosure damaged.
•
Tilt/Stability — All televisions must comply with recommended international global safety standards for tilt and
stability properties of its cabinets design.
•
Do not compromise these design standards by applying excessive pull force to the front, or top of the cabinet
which could ultimately overturn the product.
•
Do not place electronic equipment/toys on the top of the set. As such items could unsuspectingly fall from the
top of the set and cause product damage and/or personal injury.
•
Wall or Ceiling Mounting — The TV should be mounted to a wall or ceiling only as recommended by the
manufacturer.
Product Information Guide
•
Power Lines -— An outdoor antenna should be located away from power lines.
•
Outdoor Antenna Grounding — If an outside antenna is connected to the receiver, be sure the antenna system is
grounded so as to provide some protection against voltage surges and built up static charges. Section 810 of the
National Electric Code. ANSI/NFPA No.70-1984, provides information with respect to proper grounding of the
mats and supporting structure grounding of the lead-in wire to and antenna-discharge unit, size of grounding
connectors, location of antenna-discharge unit, connection to grounding electrodes and requirements for the
grounding electrode.
Example of Antenna Grounding as per National Electrical Code (NEC)
Ground Clamp
Antenna Lead in Wire
Antenna Discharge Unit
(NEC section 810-20)
Grounding Conductors
(NEC section 810-21)
Electric Service Equipment
Ground Clamp
Power service grounding electrode system
(NEC Art 250 , Part H )
•
See the limited warranty section for service of your TV. Servicing is required when the TV has been damaged in
any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into TV the
TV has been exposed to rain or moisture, does not operate normally, or has been dropped.
•
Keep these instruction.
•
Heed all warning.
•
Clean only with a dry cloth.
NOTE: This note is for cabel TV installers, Article 820-40 of the NEC that provides guidelines for proper grounding
and, in particular, specifies that the cable ground shall be connected to the grounding system fo the building, as close
to the point of cable entry as practical.
SAFETY: Lamp Disposal
Hg
THE LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS.
FOR MORE INFORMATION, CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT
WWW.EIAE.ORG.
Product Information Guide
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Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal
leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or
repeatedly interrupts a licensed radio communications service. Radio communications services include but are not
limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal
Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices,
including computers, contribute to the electromagnetic environment.
Electromagnetic Compatibility is the ability of items of electronic equipment to function properly together in the
electronic environment. While this computer has been designed and determined to be compliant with regulatory
agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference with radio communications services, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
•
Reorient the receiving antenna.
•
Relocate the TV with respect to the receiver.
•
Move the TV away from the receiver.
•
Plug the TV into a different outlet so that the TV and the receiver are on different branch circuits.
If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional
suggestions.
Dell™ computers are designed, tested, and classified for their intended electromagnetic environment. These
electromagnetic environment classifications generally refer to the following harmonized definitions:
•
Class A is typically for business or industrial environments.
•
Class B is typically for residential environments.
Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O) devices,
monitors, and so on, that are integrated into or connected to the computer should match the electromagnetic
environment classification of the computer.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce
the possibility of interference with radio communications services. Using shielded cables ensures that you maintain
the appropriate Electromagnetic Compatibility classification for the intended environment. For parallel printers, a
cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at
accessories.us.dell.com/sna/category.asp?category_id=4117.
Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the
rating of some configurations to Class A. To determine the electromagnetic classification for your computer or device,
see the following sections specific for each regulatory agency. Each section provides country-specific Electromagnetic
Compatibility/EMI or product safety information.
8
Product Information Guide
CE Notice (European Union)
Marking by the symbol
indicates compliance of this Dell TV to the Electromagnetic Compatibility Directive
89/336/EEC and the Low Voltage Directive 73/23/EEC of the European Union. Such marking is indicative that this Dell
system meets the following technical standards:
•
EN 55022 — "Information Technology Equipment — Radio Disturbance Characteristics — Limits and Methods
of Measurement."
•
EN 55024 — "Information Technology Equipment - Immunity Characteristics - Limits and Methods of
Measurement."
•
EN 61000-3-2 — "Electromagnetic Compatibility - Part 3: Limits - Section 2: Limits for Harmonic Current
Emissions (Equipment Input Current Up to and Including 16 A Per Phase)."
•
EN 61000-3-3 — "Electromagnetic Compatibility - Part 3: Limits - Section 3: Limitation of Voltage Fluctuations
and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A."
•
EN 60950 — "Safety of Information Technology Equipment."
NOTE: EN 55022 emissions requirements provide for two classifications:
•
Class A is for typical commercial areas.
•
Class B is for typical domestic areas.
To determine which classification applies to your TV, examine the FCC or ICES information on the regulatory label
located on the back, side, or bottom panel of the TV. If the FCC or ICES information on the label indicates a Class A
rating, the following Class A warning applies to your TV:
RF INTERFERENCE WARNING: This is a Class A product. In a domestic environment this product may cause
radio frequency (RF) interference, in which case the user may be required to take adequate measures.
If the FCC or ICES information on the label indicates a Class B rating, the following Class B statement applies to your
TV:
This Dell device is classified for use in a typical Class B domestic environment.
A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at
Dell Inc. Products Europe BV, Limerick, Ireland.
Product Information Guide
9
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CE Mark Notice
This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.
10
Product Information Guide
VCCI Notice (Japan Only)
Most Dell TVs are classified by the Voluntary Control Council for Interference (VCCI) as Class B information
technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to
Class A. ITE, including devices, integrated into or connected to the TV should match the electromagnetic environment
classification (Class A or B) of the TV.
To determine which classification applies to your TV, examine the regulatory labels/markings located on the bottom,
side, or back panel of your TV. Once you have determined your TV’s VCCI classification, read the appropriate VCCI
notice (see "VCCI Class A ITE Regulatory Mark" or "VCCI Class B ITE Regulatory Mark").
Class A ITE
This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for
information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise.
When such trouble occurs, the user may be required to take corrective actions.
VCCI Class A ITE Regulatory Mark
If the regulatory label includes the following marking, your TV is a Class A product:
VCCI
Class B ITE
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for
information technology equipment. If this equipment is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
VCCI Class B ITE Regulatory Mark
If the regulatory label includes the following marking, your TV is a Class B product:
Product Information Guide
11
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Contacting Dell
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premiersupport.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Australia (Sydney)
E-mail (Australia): au_tech_support@dell.com
International Access Code:
0011
E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61
City Code: 2
Austria (Vienna)
12
Home and Small Business
Area Codes,
Local Numbers, and
Toll-Free Numbers
1-300-65-55-33
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Website: support.euro.dell.com
International Access Code: 900 E-mail: tech_support_central_europe@dell.com
Country Code: 43
Home/Small Business Sales
0820 240 530 00
City Code: 1
0820 240 530 49
Product Information Guide
Home/Small Business Fax
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Home/Small Business Technical Support
0820 240 530 14
Preferred Accounts/Corporate Technical Support
0660 8779
Switchboard
0820 240 530 00
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Belgium (Brussels)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 32
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
City Code: 2
Area Codes,
Local Numbers, and
Toll-Free Numbers
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
British Virgin Islands
General Support
toll-free: 1-866-278-6820
Brunei
Customer Technical Support (Penang, Malaysia)
604 633 4966
Country Code: 673
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales (Penang, Malaysia)
604 633 4955
Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus
International Access Code: 011 AutoTech (automated technical support)
toll-free: 1-800-247-9362
TechFax
toll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business)
toll-free: 1-800-847-4096
Customer Care (med./large business, government)
toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business)
toll-free: 1-800-847-4096
Technical Support (med./large bus., government)
toll-free: 1-800-387-5757
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus., government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales
1 866 440 3355
Product Information Guide
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14
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
China (Xiamen)
Tech Support website: support.dell.com.cn
Country Code: 86
Tech Support E-mail: cn_support@dell.com
City Code: 592
Tech Support Fax
818 1350
Technical Support (Dimension™ and Inspiron™)
toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and Dell
Precision™)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, printers,
switches, routers, and so on)
toll-free: 800 858 2920
Customer Experience
toll-free: 800 858 2060
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2222
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Czech Republic (Prague)
Website: support.euro.dell.com
International Access Code: 00
E-mail: czech_dell@dell.com
Country Code: 420
Technical Support
City Code: 2
Customer Care
02 2186 27 11
Fax
02 2186 27 14
TechFax
02 2186 27 28
Switchboard
02 2186 27 11
Product Information Guide
02 2186 27 27
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Denmark (Copenhagen)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
den_nbk_support@dell.com
Country Code: 45
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Finland (Helsinki)
Technical Support
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Fax Switchboard (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Fax Switchboard (Home/Small Business)
3287 5001
Website: support.euro.dell.com
International Access Code: 990 E-mail: fin_support@dell.com
Country Code: 358
E-mail Support (servers): Nordic_support@dell.com
City Code: 9
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
Product Information Guide
15
www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
France (Paris) (Montpellier)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/fr/fr/emaildell/
Country Code: 33
Home and Small Business
City Codes: (1) (4)
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
16
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Langen)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_support_central_europe@dell.com
Country Code: 49
Technical Support
City Code: 6103
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
06103 766-9570
Preferred Accounts Customer Care
06103 766-9420
Large Accounts Customer Care
06103 766-9560
Public Accounts Customer Care
06103 766-9555
Switchboard
06103 766-7000
06103 766-7200
Greece
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/gr/en/emaildell/
Country Code: 30
Technical Support
080044149518
Gold Technical Support
08844140083
Switchboard
2108129800
Sales
2108129800
Fax
2108129812
Product Information Guide
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Hong Kong
Website: support.ap.dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers
International Access Code: 001 E-mail: ap_support@dell.com
Country Code: 852
India
Technical Support (Dimension™ and Inspiron™)
2969 3189
Technical Support (OptiPlex™, Latitude™, and Dell
Precision™)
2969 3191
Technical Support (PowerApp™, PowerEdge™,
PowerConnect™, and PowerVault™)
2969 3196
Gold Queue EEC Hotline
2969 3187
Customer Advocacy
3416 0910
Large Corporate Accounts
3416 0907
Global Customer Programs
3416 0908
Medium Business Division
3416 0912
Home and Small Business Division
2969 3105
Technical Support
1600 33 8045
Sales
1600 33 8044
Ireland (Cherrywood)
Website: support.euro.dell.com
International Access Code: 16
E-mail: dell_direct_support@dell.com
Country Code: 353
Technical Support
1850 543 543
City Code: 1
U.K. Technical Support (dial within U.K. only)
0870 908 0800
Home User Customer Care
01 204 4014
Small Business Customer Care
01 204 4014
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care
1850 200 982
Corporate Customer Care (dial within U.K. only)
0870 907 4499
Ireland Sales
01 204 4444
U.K. Sales (dial within U.K. only)
0870 907 4000
Fax/SalesFax
01 204 0103
Switchboard
01 204 4444
Product Information Guide
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www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Italy (Milan)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39
Home and Small Business
City Code: 02
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Japan (Kawasaki)
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
Website: support.jp.dell.com
International Access Code: 001 Technical Support (servers)
toll-free: 0120-198-498
Country Code: 81
Technical Support outside of Japan (servers)
81-44-556-4162
City Code: 44
Technical Support (Dimension™ and Inspiron™)
toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and
Inspiron)
81-44-520-1435
Technical Support (Dell Precision™, OptiPlex™, and
Latitude™)
toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
81-44-556-3894
Technical Support (Axim™)
toll-free: 0120-981-690
Technical Support outside of Japan (Axim)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division (up to 400 employees)
044-556-1465
Preferred Accounts Division Sales (over 400 employees) 044-556-3433
Large Corporate Accounts Sales (over 3500 employees) 044-556-3430
18
Product Information Guide
Public Sales (government agencies, educational
institutions, and medical institutions)
044-556-1469
Global Segment Japan
044-556-3469
Individual User
044-556-1760
Switchboard
044-556-4300
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Korea (Seoul)
Technical Support
toll-free: 080-200-3800
International Access Code: 001 Sales
toll-free: 080-200-3600
Country Code: 82
Customer Service (Seoul, Korea)
toll-free: 080-200-3800
City Code: 2
Customer Service (Penang, Malaysia)
604 633 4949
Fax
2194-6202
Switchboard
2194-6000
Luxembourg
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 352
Technical Support (Brussels, Belgium)
3420808075
Home/Small Business Sales (Brussels, Belgium)
toll-free: 080016884
Corporate Sales (Brussels, Belgium)
02 481 91 00
Customer Care (Brussels, Belgium)
02 481 91 19
Fax (Brussels, Belgium)
02 481 92 99
Switchboard (Brussels, Belgium)
02 481 91 00
Macao
Technical Support
toll-free: 0800 582
Country Code: 853
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales
toll-free: 0800 581
Technical Support (Dell Precision, OptiPlex, and
Latitude)
toll-free: 1 800 88 0193
International Access Code: 00
Country Code: 60
Technical Support (Dimension and Inspiron)
toll-free: 1 800 88 1306
City Code: 4
Customer Service
04 633 4949
Malaysia (Penang)
Mexico
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
International Access Code: 00
Country Code: 52
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
Main
50-81-8800
or 001-877-269-3383
or 01-800-888-3355
Netherlands Antilles
General Support
001-800-882-1519
Product Information Guide
19
www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Netherlands (Amsterdam)
Website: support.euro.dell.com
International Access Code: 00
E-mail (Technical Support):
Country Code: 31
(Enterprise): nl_server_support@dell.com
City Code: 20
(Latitude): nl_latitude_support@dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
20
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Care
020 674 42 00
Relational Customer Care
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
New Zealand
E-mail (New Zealand): nz_tech_support@dell.com
International Access Code: 00
E-mail (Australia): au_tech_support@dell.com
Country Code: 64
Home and Small Business
0800 446 255
Government and Business
0800 444 617
Product Information Guide
Sales
0800 441 567
Fax
0800 441 566
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Norway (Lysaker)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
nor_nbk_support@dell.com
Country Code: 47
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Poland (Warsaw)
Technical Support
671 16882
Relational Customer Care
671 17514
Home/Small Business Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Website: support.euro.dell.com
International Access Code: 011 E-mail: pl_support_tech@dell.com
Country Code: 48
Customer Service Phone
57 95 700
City Code: 22
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351
Technical Support
707200149
Customer Care
800 300 413
Sales
800 300 410 or 800 300 411
or 800 300 412 or
21 422 07 10
Singapore (Singapore)
Fax
21 424 01 12
Technical Support
toll-free: 800 6011 051
International Access Code: 005 Customer Service (Penang, Malaysia)
Country Code: 65
Transaction Sales
Corporate Sales
604 633 4949
toll-free: 800 6011 054
toll-free: 800 6011 053
Product Information Guide
21
www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
South Africa (Johannesburg)
Website: support.euro.dell.com
International Access Code:
E-mail: dell_za_support@dell.com
09/091
Technical Support
011 709 7710
Country Code: 27
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Pacific
Countries
Customer Technical Support, Customer Service, and
Sales (Penang, Malaysia)
604 633 4810
Spain (Madrid)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/es/es/emaildell/
Country Code: 34
Home and Small Business
City Code: 91
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
City Code: 11
Area Codes,
Local Numbers, and
Toll-Free Numbers
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
Customer Care
902 118 546
Switchboard
91 722 92 00
Fax
91 722 95 83
Sweden (Upplands Vasby)
Website: support.euro.dell.com
International Access Code: 00
E-mail: swe_support@dell.com
Country Code: 46
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
City Code: 8
902 100 130
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
22
Product Information Guide
Technical Support
08 590 05 199
Relational Customer Care
08 590 05 642
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
20 140 14 44
Fax Technical Support
08 590 05 594
Sales
08 590 05 185
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Switzerland (Geneva)
Website: support.euro.dell.com
International Access Code: 00
E-mail: Tech_support_central_Europe@dell.com
Country Code: 41
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
Technical Support (Home and Small Business)
Taiwan
0844 811 411
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
022 799 01 01
Technical Support (portable and desktop computers)
toll-free: 00801 86 1011
International Access Code: 002 Technical Support (servers)
Country Code: 886
Transaction Sales
Thailand
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 0080 60 1256
toll-free: 0080 651 228
Corporate Sales
toll-free: 0080 651 227
Technical Support
toll-free: 0880 060 07
International Access Code: 001 Customer Service (Penang, Malaysia)
604 633 4949
Country Code: 66
Sales
toll-free: 0880 060 09
U.K. (Bracknell)
Website: support.euro.dell.com
International Access Code: 00
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Country Code: 44
E-mail: dell_direct_support@dell.com
City Code: 1344
Technical Support (Corporate/Preferred Accounts/PAD 0870 908 0500
[1000+ employees])
Technical Support (direct/PAD and general)
0870 908 0800
Global Accounts Customer Care
01344 373 186
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts (500–5000 employees) Customer
Care
0870 906 0010
Central Government Customer Care
01344 373 193
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
01344 860 456
Home and Small Business Fax
0870 907 4006
Product Information Guide
23
www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin, Texas)
Automated Order-Status Service
toll-free: 1-800-433-9014
International Access Code: 011 AutoTech (portable and desktop computers)
Country Code: 1
toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business
Customer Service and Technical Support
toll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Printers and Projectors Technical Support
toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech- toll-free: 1-877-DELLTTY
Impaired
(1-877-335-5889)
U.S. Virgin Islands
24
Product Information Guide
General Support
1-877-673-3355
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