3M™ SelfCheck™ System
R-Series Models 8420 and 8422
Owner’s Manual
© 3M 2011. All rights reserved.
3M™ SelfCheck™ System R-Series Models 8420 and 8422 Owner’s Manual 78-8129-4301-3B
3M, Tattle-Tape, SelfCheck and Dual Lock are trademarks of 3M. Microsoft and Windows are registered
trademarks of Microsoft Corporation in the United States and other countries.
The original instructions in this document were written in U.S. English. All other languages are a
translation of the original instructions.
Contents
Safety information ..........................................................................................................................
Intended use .................................................................................................................................
Explanation of signal word consequences .......................................................................................
Explanation of product safety label symbols ....................................................................................
Warning ........................................................................................................................................
Caution.........................................................................................................................................
Label locations ..............................................................................................................................
3M™ SelfCheck™ System R-Series Model 8420 (kiosk) ................................................................
3M™ SelfCheck™ System R-Series Model 8422 (tabletop) ............................................................
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1
1
1
2
2
3
3
4
Regulatory compliance...................................................................................................................
FCC Radio Frequency Rules and Regulations.................................................................................
FCC intentional radiator certification ...............................................................................................
Industry Canada radio frequency rules and regulations ....................................................................
EMC compliance Europe ...............................................................................................................
Australia .......................................................................................................................................
Japan ...........................................................................................................................................
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5
5
5
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Introduction ....................................................................................................................................
Key attributes................................................................................................................................
SelfCheck system controls and connections....................................................................................
System software............................................................................................................................
Introducing the system to library staff and patrons ...........................................................................
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6
7
8
8
Operations ...................................................................................................................................... 9
Turn the system on and off............................................................................................................. 9
Load printer paper ......................................................................................................................... 9
Clean system components ............................................................................................................. 10
Adjust the touch screen monitor ..................................................................................................... 10
Adjust audio volume ...................................................................................................................... 10
Troubleshooting ............................................................................................................................. 11
RFID tag reading problems ............................................................................................................ 11
Barcode scanner problems ............................................................................................................ 11
Specifications ................................................................................................................................. 12
Dimensions................................................................................................................................... 12
Electrical requirements .................................................................................................................. 12
Environmental requirements .......................................................................................................... 12
Network requirements.................................................................................................................... 13
Ordering supplies ........................................................................................................................... 14
Warranty ......................................................................................................................................... 15
3M Service ...................................................................................................................................... 16
Information to gather ..................................................................................................................... 16
3M Service phone numbers ........................................................................................................... 16
3M Library Systems Web Site ........................................................................................................ 16
© 3M 2011. All rights reserved.
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Contents
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© 3M 2011. All rights reserved.
Safety information
Read, understand, and follow all safety information contained in these instructions before installing and using the 3M™ SelfCheck™
System R-Series Model 8420 or 8422. Retain these instructions for future reference.
Intended use
The 3M™ SelfCheck™ System R-Series Models 8420 and 8422 are intended for use by library patrons in checking library materials
in and out without assistance from library staff. These systems are intended for use in an indoor library environment, and have
not been evaluated for other uses or locations.
Explanation of signal word consequences
WARNING
Indicates a potentially hazardous situation, which, if not avoided, could result in death
or serious injury and/or property damage.
CAUTION
Indicates a potentially hazardous situation, which, if not avoided, may result in minor
or moderate injury and/or property damage.
Explanation of product safety label symbols
Attention: Read accompanying
documentation
Risk of electric shock
Display unit: Mercury disposal hazard
© 3M 2011. All rights reserved.
1
Safety information
Warning
WARNING To reduce the risks associated with hazardous voltage contained within the power supply, which,
if not avoided, could result in death or serious injury:
• Do not use SelfCheck™ System if a power supply case or power cord are damaged.
• Do not use SelfCheck™ System in outdoor or wet environments.
• Use approved system components installed by 3M service personnel only.
• Do not attempt to service or repair SelfCheck™ System internal circuitry or power supplies — no user serviceable parts inside
— contact 3M Service for repair.
Caution
To reduce the risk associated with environmental contamination due to the incorrect disposal of the lithium battery in PC,
mercury in monitor/display, and/or any circuitry that contains lead in the solder:
• At the end of service life, dispose of all components (touch-screen monitor, PC, case, reader, pad, scanner, appliance coupler,
etc.) in accordance with federal, state and local requirements.
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© 3M 2011. All rights reserved.
Safety information
Label locations
3M™ SelfCheck™ System R-Series Model 8420 (kiosk)
© 3M 2011. All rights reserved.
3
Safety information
3M™ SelfCheck™ System R-Series Model 8422 (tabletop)
4
© 3M 2011. All rights reserved.
Regulatory compliance
FCC Radio Frequency Rules and Regulations
This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can emit radiated radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
NO MODIFICATIONS. Modifications to this device shall not be made without the written consent of 3M Company. Unauthorized
modifications may void the authority granted under Federal Communications Commission and Industry Canada rules permitting
the operation of this device.
FCC intentional radiator certification
Model 8420 – Model 8422 — FCC ID: DGFTTS810
This equipment contains an intentional radiator approved by the FCC under the FCC ID number shown above. This device complies
with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada radio frequency rules and regulations
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada.
Industry Canada Radio Equipment Certification
Model 8420 – Model 8422 — IC: 458A-TTS810
EMC compliance Europe
This equipment complies with the requirements of the EMC and R&TTE directives.
Australia
This unit complies with the EMC requirements for Australia.
Japan
© 3M 2011. All rights reserved.
5
Introduction
Key attributes
3M™ SelfCheck™ System R-Series Models 8420 (kiosk) and
8422 (tabletop) enable library customers to easily check out and
check in materials. Key features include the following:
Kiosk Model 8420
• Ease of use, enabling many customers to achieve self-service
usage rates up to 100%
• Patron assurance that items are checked in/out correctly
• Ability to read barcodes and 3M™ RFID tags
• Real-time e-mail notification if the circulation system goes
offline or the printer is out of paper
• Check-in/checkout rate monitoring
• Troubleshooting and statistics access from virtually any
location
• Integration with 3M™ Command Center
• Optional integrated pedestal with locking cabinet space
available for Model 8422 (tabletop)
Tabletop Model 8422
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© 3M 2011. All rights reserved.
Introduction
SelfCheck system controls and connections
8420 controls and connections
8422 controls and connections
© 3M 2011. All rights reserved.
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Introduction
System software
The 3M™ SelfCheck™ System R-Series Models 8420 (kiosk) and 8422 (tabletop) are shipped with 3M™ SelfCheck™ System
software already installed.
Introducing the system to library staff and patrons
The introduction of a self-service system fundamentally changes material flow within a library, so 3M strongly recommends that
your entire staff should be involved during the preparation phase. Although the system is designed for intuitive use, your staff
should be prepared to assist library patrons during system introduction.
3M recommends using this manual for periodic training sessions with library staff since it contains safety information, machine
specifications, commonly used procedures, and other information useful during day-to-day operations. Also, please make this
manual accessible when the system is in use so it can serve as a reference guide during operation.
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© 3M 2011. All rights reserved.
Operations
Turn the system on and off
Use the power switch to turn the SelfCheck system on. For information on shutting the system down and on restarting the software,
see the SelfCheck Manager User Guide, which is included on the user documentation CD.
Load printer paper
Use the following procedure to load a new roll of paper in the
printer.
Open cover to access printer and paper roll spindle
1.
Open the printer access cover at the rear of the SelfCheck
using the key. The 3M™ Dual Lock™ anchors will secure
the cover open.
2.
Swing the paper retainer toggle to the unlocked position
and, if present, remove the used paper spool and any paper
remnants in the printer.
3.
With the paper roll positioned to unroll toward the printer
as shown, slide the new paper roll over the toggle and onto
the spool, then swing the toggle into the locked position
as shown.
4.
With printer power on, feed the paper end into the slot near Toggle operation: locking and unlocking
the top of the printer. The printer will automatically load,
align, and cut the paper.
Note the slot shape and orientation in the locked and unlocked
positions. The toggle must be snug against the paper roll (no
gap) in the locked position for proper printer operation.
© 3M 2011. All rights reserved.
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Operations
Clean system components
Use the information in this section for system and component cleaning.
CAUTION
• Always turn OFF system power before cleaning.
• Do NOT use any abrasive cleaners on system enclosure surfaces.
Instructions
• Clean the system by gently using a soft cloth dampened with water or a mild cleaning solution.
• Clean the monitor by using pre-moistened towelettes that are sold specifically for monitor cleaning. If these are not available,
use a non-solvent based cleaner to dampen a soft cloth.
• Clean the barcode scanner window regularly by wiping the scanner window with a clean, dry, cotton-tip swab or cotton cloth.
• Clean paper dust from the printer with a compressed air duster.
Adjust the touch screen monitor
Touch screen monitor display characteristics are preset at the factory. Do not attempt to change monitor settings — no user
serviceable parts inside the system enclosure — contact 3M Service for repair.
If you wish to make adjustments, use only the Display Properties adjustments available in Windows.
Note: Changing the touch screen display resolution is not recommended, since the default resolution of 1280 by 1024 is optimized
for the system graphics.
Adjust audio volume
Use the Volume icon in the Windows® taskbar to adjust the system volume level, which requires the use of the mouse or touch
screen.
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© 3M 2011. All rights reserved.
Troubleshooting
RFID tag reading problems
Symptom
Solution
System doesn’t read tags
• Make sure the item is tagged with 3M RFID tags.
• Make sure the tag is not blank or disabled by trying a tag known
to be good.
• Make sure you are placing the tag within the read range of the
RFID pad by placing the tag in the middle of the pad.
System doesn’t read a particular
tag type
The tag type may not be configured. Call 3M service.
Pad read range reduced to less
than 6 in [15 cm]
Make sure the pad is at least 2 in. [5 cm] from metal.
Barcode scanner problems
• If the scanner has a poor read rate, check for dust and fingerprints on the scanner window and clean if necessary with a clean,
dry cotton-tip swab or cloth.
• If the scanner can’t read a particular barcode symbology, add the new symbology. See the scanner documentation for information.
© 3M 2011. All rights reserved.
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Specifications
Dimensions
See the 3M™ SelfCheck™ System R-Series Model 8420 and 8422 Site Planning Guide for physical dimensions.
Electrical requirements
The SelfCheck™ System requires compliance with the following electrical specifications:
• An outlet within 9.8 feet (3 m) of the system. This is the length of the power cable, which means this is a cable-run specification.
• Electrical service of 100 to 120 VAC, 3.0 A, 50/60 Hz, single phase or 200 to 240 VAC, 1.5 A, 50/60 Hz, single phase.
Environmental requirements
Place the SelfCheck™ System in a location that meets the following environmental requirements:
Humidity
0% to 85% RH, non-condensing
Operating Temperature
50° F to 93° F
(10° C to 34° C)
Storage Temperature
–22° F to 131° F
(–30° C to 55° C)
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© 3M 2011. All rights reserved.
Specifications
Network requirements
The 3M™ SelfCheck™ System comes with an integrated network adapter and communicates with the ILS over an Ethernet
network, which requires the following network infrastructure:
• The standard wired Ethernet adapter requires support for 10BASE-T or 100BASE-T protocols and RJ-45 cable termination.
• The optional wireless Ethernet adapter requires support for 802.11 g or 802.11 b protocols and must meet the requirements
listed in the following table:
Security
Network security is the library’s responsibility. Security measures include but are not limited to the following:
• Separation from the library’s public wireless network.
• SSID transmission suppression so that the access point is not readily visible or likely to be used by
library patrons.
• Either WPA or WEP encryption, with encryption key rotation and/or MAC address filtering.
• If financial transactions using credit or debit cards are implemented, the library must conform to Payment
Card Industry (PCI) data security standards (DSS) developed by the PCI Standards Council. Requirements
can be found at http://www.pcisecuritystandards.org/.
Signal Strength
The SelfCheck™ System must be located within optimal operational range of the wireless access point, as
determined by access point signal strength, which can be analyzed and measured using software installed
with the wireless network adapter.
•
Transmitted signal strength from the wireless access point must be greater than –27dBm as measured at
the installed location of the SelfCheck System.
• Software RSSI (received signal strength indicator) must show greater than 90% signal strength (all five
bars of RSSI are green) at the installed location of the SelfCheck System.
Guidelines
The following can help ensure required signal strength at the SelfCheck location:
•
Install the SelfCheck™ System within twenty feet (20 ft. [6 m]) of the wireless access point.
• Install the SelfCheck™ System in line-of-sight of the wireless access point, with little or no metal between
the two. This will reduce radio-frequency interference or multi-path distortion effects.
© 3M 2011. All rights reserved.
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Ordering supplies
Refer to the following information when ordering paper for the printer.
Description
Printer paper, thermal contrast coating
(one side)
3M P/N
78-8126-7827-0
Width
3.15 inches [80 mm]
Roll outside diameter
4.0 inches [100 mm] Maximum
Core inside diameter
0.43 - 0.50 inches [11.1 - 13.0 mm]
Length
410 ft. [125 m] per roll (approximate),
24 rolls per carton
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© 3M 2011. All rights reserved.
Warranty
Effective 12-12-05
One Year Library Systems Product Performance Guarantee: Subject to the Limitation of Liability below, 3M guarantees your
satisfaction with the performance of any 3M Library System Product for 12 months from the date of installation provided that a)
you are the original purchaser: b) you have executed a one (1) year 3M Service Agreement for maintenance of the Library System
product; and c) the product has not been subjected to abuse, misuse, accident or neglect. Performance means the product meets 3M
published product specifications. If you are not completely satisfied with the performance of your Library System Product, you
may return the Library System product for a prompt refund. 3M will pay all reasonable de-installation and shipping charges to
return the product to 3M. Note that all claims under this guarantee must be submitted to 3M within 12 months from the date of
installation of the 3M Library Systems Product. Failure to submit a claim within this time frame will invalidate this guarantee.
IMPORTANT: Consumables and non-3M branded products are excluded from this Guarantee.
Warranty and Limited Remedy for Non-Software Library Systems Products Not Covered by Performance Guarantee: Unless
stated otherwise in 3M product literature or packaging, 3M warrants that each 3M Library Systems Product meets the applicable
specifications for a period of ninety (90) days from the date of shipment (or, in the case of hardware installed by 3M, from the
date of installation). Any warranties related to 3M software are contained in separate 3M software licenses. Consumables and
non-3M branded products are excluded from this Warranty and Limited Remedy.
3M MAKES NO OTHER GUARANTEES, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE
OF DEALING, CUSTOM OR USAGE OF TRADE. You are responsible for determining whether the 3M product is fit for a
particular purpose and suitable for your application. If the 3M product is defective within the warranty period and provided that
a) the product has not been subjected to abuse, misuse, accident or neglect and b) you have notified 3M within thirty (30) days
after the defect was discovered, your exclusive remedy and 3M’s and seller’s sole obligation will be, at 3M’s option, to replace
or repair the defective 3M product.
Limitation of Liability: EXCEPT WHERE PROHIBITED BY LAW, 3M AND SELLER WILL NOT BE LIABLE FOR
ANY LOSS OR DAMAGE ARISING FROM 3M LIBRARY SYSTEMs, WHETHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL, REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING
WARRANTY, CONTRACT, NEGLIGENCE OR STRICT LIABILITY.
Guarantee and Warranty Claims: For guarantee and warranty claims, and for service, contact our service representatives at
1-800-328-0067
Track and Trace Solutions
3M Center Building 225-4N-14
St. Paul, MN 55144-1000
© 3M 2011. All rights reserved.
Ver121205
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3M Service
Information to gather
Before you call for service, please have following information available:
• The name, address, and telephone number of your facility
• A description of the problem or the issue you want addressed
• The model number and serial number of the equipment (located on the serial label), if the call is in regard to a system problem
Model Number _________________________
Serial Number _________________________
3M Service phone numbers
For questions regarding your system, call one of the following numbers.
In the United States
In Canada
In other countries
1-800-328-0067
English 1-800-268-6235
Français 1-800-567-3193
Call your local 3M office.
3M Library Systems Web Site
The 3M Library Systems Web site can be located at http://www.3M.com/library.
For additional information in the United States about 3M Library Systems, go to http://www.3M.com/us/library.
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© 3M 2011. All rights reserved.
3M Library Systems
3M Center, Building 225-4N-14
St. Paul, MN 55144-1000
www.3M.com/library