8e6 Technologies R3000 Network Card User Manual

®
Threat Analysis Reporter
EVALUATION
GUIDE
Models: TAR HL/SL/MSA
Software Version: 1.3.00
Document Version: 01.05.09
THREAT ANALYSIS REPORTER EVALUATION GUIDE
© 2009 8e6 Technologies
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Technologies shall not be liable for any error or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the
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information described in this documentation is subject to change without notice.
Trademarks
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CONTENTS
THREAT ANALYSIS REPORTER EVALUATION GUIDE ..........................................1
Overview. ......................................................................................................................... 1
Note to Evaluators. ......................................................................................................... 1
Install, Configure, and Test TAR.................................................................................... 1
CHAPTER 1: ACCESS THE TAR WEB CLIENT ...................................................2
Step 1: Launch IE. ........................................................................................................... 2
Step 2: Type in the URL.................................................................................................. 2
Step 3: Log into the Application. ................................................................................... 2
CHAPTER 2: DRILL DOWN INTO A URL GAUGE ...............................................4
Step 1: How to Read a Gauge. ....................................................................................... 4
Gauge Name ............................................................................................................................ 4
Score ........................................................................................................................................ 4
Time Span ................................................................................................................................ 5
Threat Level ............................................................................................................................. 5
Step 2: View Child Gauges............................................................................................. 5
Step 3: View a List of Users Affecting a Child Gauge. ................................................ 6
Step 4: View an Individual User’s Gauge Activity........................................................ 6
Step 5: Take Action on an Individual’s Activity. .......................................................... 7
Step 6: View Category Details........................................................................................ 7
Step 7: View the Actual Web Page Visited by the User. .............................................. 8
CHAPTER 3: CREATE A NEW URL GAUGE ......................................................9
Step 1: Select the Gauges Menu Item. .......................................................................... 9
Step 2: Add a Gauge Group. .......................................................................................... 9
Step 3: Define the Gauge.............................................................................................. 10
Step 4: Advanced Settings........................................................................................... 11
CHAPTER 4: CREATE AN AUTOMATED ALERT ................................................12
Step 1: Select Alerts. .................................................................................................... 12
Step 2: Add a New Alert................................................................................................ 12
Step 3: Specify Alert Components. ............................................................................. 13
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CONTENTS
CHAPTER 5: VIEW A URL TREND REPORT ....................................................14
Step 1: Access Trend Charts. ...................................................................................... 14
Step 2: Change the Time Span. ................................................................................... 14
CHAPTER 6: MONITOR BANDWIDTH GAUGES .................................................15
Step 1: Select Bandwidth and Outbound.................................................................... 15
Step 2: Select the FTP Protocol Gauge....................................................................... 15
Step 3: Select Port 21 Child Gauge. ............................................................................ 16
Step 4: View the User Summary. ................................................................................. 16
Step 5: View Port Traffic............................................................................................... 17
CHAPTER 7: VIEW A BANDWIDTH TREND REPORT .........................................18
Step 1: Select Bandwidth and Trend Chart. ............................................................... 18
Step 2: View Bandwidth Trend Chart Data. ................................................................ 18
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THREAT ANALYSIS REPORTER EVALUATION GUIDE OVERVIEW
THREAT ANALYSIS REPORTER EVALUATION GUIDE
Overview
The Threat Analysis Reporter helps administrators manage internal Web-based
threats by monitoring Internet usage information by user in real-time, and by
providing proactive remediation tools to enforce the organization’s Acceptable Use
Policy.
Note to Evaluators
Thank you for taking the time to review 8e6’s Threat Analysis Reporter (TAR) appliance. Your interest in our company and product is greatly appreciated.
This Evaluation Guide Is designed to provide product evaluators an efficient way to
install, configure and exercise the main product features of the TAR.
Install, Configure, and Test TAR
To install the TAR appliance, configure the server, and to test the unit to ensure that
reporting is operational, please refer to the step-by-step instructions in the Threat
Analysis Reporter Quick Start Guide provided inside the carton containing the
chassis.
Please note that prior to reviewing TAR, the R3000 Internet Filter must already be
installed; this appliance is required for sending logs to the Reporter. See the R3000
Internet Filter Evaluation Guide for instructions on how to set up the Internet Filter.
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CHAPTER 1: ACCESS THE TAR WEB CLIENT STEP 1: LAUNCH IE
CHAPTER 1: ACCESS THE TAR WEB CLIENT
Step 1: Launch IE
From your workstation, launch Internet Explorer to open an IE browser window.
NOTE: If pop-up blocking software is installed on the workstation, it must be disabled.
Information about disabling pop-up blocking software can be found in the TAR User Guide
Appendix A: Disable Pop-up Blocking Software.
Step 2: Type in the URL
In the Address field of the browser window, type in the URL for the TAR server:
http://x.x.x.x:8080 (in which ‘x.x.x.x’ represents the IP address). This action
opens the TAR login window, which serves as a portal for administrators to log into
TAR.
Login window
Step 3: Log into the Application
1. In the Username field, type in your username. If you are logging in as the global
administrator, enter the username registered during the quick start wizard
procedures.
If you are logging in as a group administrator, enter the username set up for you
by the global administrator.
2. In the Password field, type in your password. If you are logging in as the global
administrator, enter the password registered during the quick start wizard
procedures. If you are logging in as a group administrator, enter the password
set up for you by the global administrator. Asterisks display for each character
entered.
3. Click the Log In button to open the application that displays the URL dashboard
gauge view in the right panel by default. The navigation panel displays to the
left, and in the panel above the system time and date display (in the HH:MM:SS/
MM.DD.YYYY format) beside the Logout button:
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CHAPTER 1: ACCESS THE TAR WEB CLIENT STEP 3: LOG INTO THE APPLICATION
URL dashboard with URL gauges
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CHAPTER 2: DRILL DOWN INTO A URL GAUGE STEP 1: HOW TO READ A GAUGE
CHAPTER 2: DRILL DOWN INTO A URL GAUGE
This section will step you through the manual monitoring of users in real-time via
the URL gauge dashboard. Note that this is simply one of many ways to use TAR
to monitor insider threats. There is also a robust automated alert component that
does not require the system administrator to be monitoring gauges in order to be
notified of a violation in process.
Step 1: How to Read a Gauge
The graphic below describes how to read gauges on the URL dashboard:
Anatomy of a gauge diagram
Gauge Name
The gauge name is the customized name of the gauge created by the administrator. TAR has five default sample gauges that correspond with five of 8e6’s
super-categories: Adult Content, Security, Shopping, Bandwidth and Illegal.
Administrators can create their own gauges as well as delete the default gauges.
Score
The score is the large number in the center of the gauge that is based upon the
number of URL page hits (see NOTE below) that occur in this specific category in
a given period of time.
NOTES: In addition to page hits, TAR also counts “blocked object” hits. For reference,
“pages hits” are files that typically end in .html and represent a main page view. “Object
hits” are files that typically end in .gif or .jpg and represent image files.
To streamline your task, TAR does not track a score for “non-blocked objects,” since these
gauges are designed to provide a clear picture of how many times a user has requested a
page, and objects are images hosted within a page. TAR includes blocked object data to
cover instances in which harmful images are hosted on a non-harmful site.
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CHAPTER 2: DRILL DOWN INTO A URL GAUGE STEP 2: VIEW CHILD GAUGES
Time Span
Each gauge monitors events in real-time for a window of time between one and 60
minutes. This time span is customizable by the administrator. For example, if a
gauge is set for 15 minutes, that gauge will indicate the number of page hits for the
last 15 minutes of time. For example, if the current time is 12:00, the gauge score
will reflect all activity from 11:45 to 12:00. Once the time is 12:01, the gauge will
reflect all activity from 11:46 to 12:01.
Threat Level
The colored threat level indicates the current state of threat based on the customizable ceiling created by the administrator. For example, if the administrator
creates a gauge with a threshold of 100, when the score reaches 67 the gauge dial
will move into the red section of the dial and the score number will turn red and
begin to flash. These gauges are designed to provide an intuitive reminder when a
specific category gauge is experiencing abnormal levels of activity so the administrator can react quickly.
Step 2: View Child Gauges
Sometimes a single child gauge is responsible for driving a parent gauge’s score.
To view child gauges, you can either double-click the parent gauge or right-click
the parent gauge and then select “View Gauge Details”. In this example, select the
“Security” gauge.
Select the Security parent gauge
Performing either of the two aforementioned actions on this parent gauge will open
a window containing all child gauges associated with that gauge.
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CHAPTER 2: DRILL DOWN INTO A URL GAUGE STEP 3: VIEW A LIST OF USERS AFFECTING A CHILD GAUGE
Step 3: View a List of Users Affecting a Child Gauge
Double-click the child gauge to open a window containing a list of users who are
responsible for driving that gauge’s score. In this example, double-click the
“Spyware” child gauge.
Open the child gauges window
Step 4: View an Individual User’s Gauge Activity
In the Spyware window, select the top name from the user list and click “User
Summary” to get a complete view of all activity for that user. This will help determine if the user is just abusing a single category or has high activity in other
gauges as well.
View a list of end users who are responsible for a gauge’s activity
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CHAPTER 2: DRILL DOWN INTO A URL GAUGE STEP 5: TAKE ACTION ON AN INDIVIDUAL’S ACTIVITY
Step 5: Take Action on an Individual’s Activity
In the Individual User View window, select the “Security” gauge from the list and
then click the “Category View” button to view the hits and score the user obtained
for each Security sub-category.
The Individual User View window also lets you lock out the user from further
accessing a category. This action is called a “manual lockout.” Lockouts can be
defined from 30 minutes to eight hours or set for an unlimited amount of time until
the administrator manually unlocks the user.
View a summary of an end user’s activity
NOTE: There is also a way to automatically lock out the user that will be demonstrated
later in this document.
Step 6: View Category Details
In the View by Hits window for the Security category, select the “Spyware” subcategory and then click the “URL Details” button to drill down into the actual pages
visited by this specific user in this specific category.
View a list of sub-categories
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CHAPTER 2: DRILL DOWN INTO A URL GAUGE STEP 7: VIEW THE ACTUAL WEB PAGE VISITED BY THE USER
Step 7: View the Actual Web Page Visited by the User
You can now view the full URL details for this specific user. In this example, select
the first URL in the list and then click “Open URL” to open the actual Web page the
end user visited.
View URL Details
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CHAPTER 3: CREATE A NEW URL GAUGE STEP 1: SELECT THE GAUGES MENU ITEM
CHAPTER 3: CREATE A NEW URL GAUGE
Step 1: Select the Gauges Menu Item
In order to create a new custom gauge, select the “Gauges” menu item from the
left-hand menu. This action will open a pop-up window (see Step 2).
Select Gauges from left panel
Step 2: Add a Gauge Group
Click on the “Add Gauge Group” button to set parameters for the gauge.
Add a new gauge
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CHAPTER 3: CREATE A NEW URL GAUGE STEP 3: DEFINE THE GAUGE
Step 3: Define the Gauge
This section will explain how to set parameters for the new custom gauge.
Define components for the gauge
1. Type in a name in the “Group Name” field (name it whatever you like).
2. Put in ‘0’ in the “Lower Limit Value” field.
3. Put in ‘1000’ in the “Upper Limit Value” field.
NOTE: If you do not know what number to set for the upper limit threshold, you can get a
better idea by running a URL Trend Report for “One Day” to see the normal level of activity
for that category and then set the threshold slightly above that level. See Chapter 5: View
a URL Trend Report for details on how to use the trend report.
4. Put ’60’ in the “Timespan” field.
5. Add “Adware”, “Alcohol” and “Art” into the “Assigned Categories” field by
selecting each category and then clicking the “Add” button.
TIP: If you make a mistake, just click on the category you do not want and click the
“Remove” button.
6. Once all of this is completed, click the “Next” button.
NOTE: The “Inclusions” button is used to view a subset of users such as the marketing
department or classroom 5A. For the sake of this demo, do not change the inclusions
default of “All” users.
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CHAPTER 3: CREATE A NEW URL GAUGE STEP 4: ADVANCED SETTINGS
Step 4: Advanced Settings
For the purposes of this demonstration, click the “Next” button to open a window
where you configure advanced settings.
Specify thresholds and the gauge method
In this window you can specify different thresholds for each child category. For
example, if you deemed “Alcohol” more critical than “Art” you would set a lower
threshold for Alcohol. Also, you can choose a different gauge method other than
“All”. For example, you might select a gauge method that only monitors Keywords,
though a change at this field is not required.
Once you click “Next”, the gauge setup wizard closes and takes you back to the
dashboard where your new gauge will begin to show traffic.
NOTE: The initial gauge setup may take a few minutes. Once setup is complete, the
gauge will report data in real-time.
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CHAPTER 4: CREATE AN AUTOMATED ALERT STEP 1: SELECT ALERTS
CHAPTER 4: CREATE AN AUTOMATED ALERT
This section will step you through the process of creating an automated threshold
per user, so you can be automatically notified via email and the violating user will
be automatically locked out once a threshold is exceeded.
Step 1: Select Alerts
In the left-hand menu tree, click “Policy” to explode the sub-options, and then click
“Alerts”. This action will open a pop-up window (see Step 2).
Select Alerts from left panel
Step 2: Add a New Alert
Click on the “Add New Alert” button to set parameters for the alert.
Add a new alert
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CHAPTER 4: CREATE AN AUTOMATED ALERT STEP 3: SPECIFY ALERT COMPONENTS
Step 3: Specify Alert Components
Create a new alert by performing the following actions:
1. Click on one of the gauge names in the “Current Gauge” list (e.g. “Adult
Content”).
2. Enable Alert Action checkboxes for “Email” and “Lockout”.
3. Type in the name for your alert in the “Alert Name” field.
4. Type in an email address and click the “Add Email” button. This is the address
of the person who will be notified when an alert is triggered. You can add
multiple email addresses.
5. Select a Severity level (Low, Medium or High). This section is only enabled
when the “Lockout” checkbox is selected. A “Low” selection will lock out the
user by the categories monitored in the specific gauge only. A “Medium” selection will lock out the user from Internet access altogether. A “High” selection will
lock out the users from all network protocols, so they cannot access the
Internet, send e-mails, use instant messaging, or use P2P or FTP.
NOTES: Time-based lockouts can be set for a range of 30 minutes, one hour to eight
hours, or unlimited.
System Tray will not be shown in this demo, but if this feature is enabled, the administrator
with an LDAP username, password and domain will see a system tray alert in the desktop
system tray when an alert has been triggered. This applies to Active Directory environments only. For more information, please consult the Threat Analysis Reporter User
Guide.
6. Create a Threshold per user. This numeric value is the number of times each
user will be allowed to visit categories monitored by the gauge before triggering
an alert.
7. Click on the “Submit” button to activate the alert.
Specify alert criteria
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CHAPTER 5: VIEW A URL TREND REPORT STEP 1: ACCESS TREND CHARTS
CHAPTER 5: VIEW A URL TREND REPORT
TAR lets you generate historical trend reports that show activity by URL categories
and bandwidth protocols for a specified time period. These trend reports are
helpful for monitoring improvement of activity in a certain category as well as
providing a good tool for setting appropriate thresholds for each TAR gauge.
Step 1: Access Trend Charts
Click the “Report/Analysis” menu and then the “Trend Chart” sub-menu.
Select Trend Chart from left panel
Step 2: Change the Time Span
You can change the time span represented in the trend report by selecting one of
five other options from the drop down menu. Choices range from the last hour to
the last month of data.
View URL Trend Charts
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CHAPTER 6: MONITOR BANDWIDTH GAUGES STEP 1: SELECT BANDWIDTH AND OUTBOUND
CHAPTER 6: MONITOR BANDWIDTH GAUGES
In addition to monitoring URL activity by user, TAR lets you view bandwidth activity
by user, protocol and port for both inbound and outbound activity. This information
can then be easily compared to the user’s URL activity, providing a complete
picture of the user’s Web behavior.
Step 1: Select Bandwidth and Outbound
Select the “Bandwidth” menu option and the “Outbound” sub-menu option.
Select Bandwith and Outbound
Step 2: Select the FTP Protocol Gauge
Double-click the “FTP” protocol gauge.
NOTE: The “score” on bandwidth gauges is based on the number bytes of bandwidth
consumed; not page hits, as with URL gauges.
FTP gauge selected
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CHAPTER 6: MONITOR BANDWIDTH GAUGES STEP 3: SELECT PORT 21 CHILD GAUGE
Step 3: Select Port 21 Child Gauge
Double-click on “Port 21” child gauge.
FTP Port 21 gauge
Step 4: View the User Summary
Select one of the IP addresses in the list and then click the “User Summary” button.
View User Summary
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CHAPTER 6: MONITOR BANDWIDTH GAUGES STEP 5: VIEW PORT TRAFFIC
Step 5: View Port Traffic
Select the “FTP” protocol from the list and click the “Port View” button. The port
traffic for this user will display for each of the ports assigned to FTP (e.g. Port 20
and 21).
View bandwidth used by end user
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CHAPTER 7: VIEW A BANDWIDTH TREND REPORT STEP 1: SELECT BANDWIDTH AND TREND CHART
CHAPTER 7: VIEW A BANDWIDTH TREND REPORT
As stated in Chapter 5, TAR has historical trend reports to demonstrate activity by
URL categories and bandwidth protocols over a period of time. Bandwidth trend
reports are helpful for monitoring bandwidth consumption improvement over time,
as well as providing a good tool for setting appropriate thresholds for each TAR
bandwidth gauge.
Step 1: Select Bandwidth and Trend Chart
Select the “Bandwidth” menu option in the left-hand menu and then select the submenu option “Trend Chart”. This action will open a pop-up window (see Step 2).
Bandwidth and Trend Chart selection
Step 2: View Bandwidth Trend Chart Data
You might try selecting multiple time spans in the same fashion as in the URL
Trend Report. You may also de-select certain protocols by clicking the checkboxes
in the “Enabled Protocols” window.
View Bandwidth Trend chart
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