User guide | Aastra Telecom 6739I Telephone User Manual

Aastra 6739i
SIP Phone for MX-ONE
Quick Reference Guide
LZT 103 104 R2E
© Copyright Aastra Telecom Sweden 2012. All rights reserved.
English
Important User Information
Copyright
Safety Instructions
© Aastra Telecom Sweden AB 2012. All rights reserved.
Save these instructions.
No parts of this publication may be reproduced, stored
in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording
or otherwise, without prior written permission of the
publisher except in accordance with the following
terms.
Read these safety instructions before use!
When this publication is made available on Aastra
media, Aastra gives its consent to downloading and
printing copies of the content provided in this file only
for private use and not for redistribution. No parts of this
publication may be subject to alteration, modification or
commercial use. Aastra will not be liable for any
damages arising from use of an illegal modified or
altered publication.
Trademark
Aastra is a registered trademark of Aastra Technologies
Limited. All other trademarks mentioned herein are the
property of their respective owners.
Disclaimer
While every effort has been made to ensure accuracy,
Aastra will not be liable for technical or editorial errors or
omissions contained within this documentation. The
information contained in this documentation is subject
to change without notice.
Note: When using your telephone or connected equipment, the following
basic safety precautions should always be followed to reduce risk of fire,
electrical shock and other personal injury.
•
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Declaration of Conformity
•
Hereby, Aastra Telecom Sweden AB, SE-126 37
Hägersten, declares that this product(s), is in conformity
with the essential requirements and other relevant
provisions of the European R&TTE directive 1999/5/EC.
•
Follow instructions in the equipment’s user guide
or other documentation.
Always install equipment in a location and environment for which it is designed.
For mains powered telephones: Only operate with
the mains power voltage indicated. If you are
uncertain of the type of power supplied to the
building, consult property management or your
local power company.
For mains powered telephones: Avoid placing the
telephone’s power cable where it can be exposed
to mechanical pressure as this may damage the
cable. If the power supply cord or plug is damaged,
disconnect the product and contact qualified
service personnel.
Do not make any changes or modifications to
equipment without seeking approval from the
party responsible for compliance. Unauthorized
changes or modifications could void the user’s
authority to operate the equipment.
Do not use the telephone to report a gas leak in the
vicinity of the leak.
Do not spill liquid of any kind on the product or use
the equipment near water, for example, near a
bathtub, washbowl, and kitchen sink, in a wet
basement or near a swimming pool.
Do not insert any object into equipment slots that
is not part of the product or auxiliary product.
Do not disassemble the product. Contact a qualified service agency when service or repair work is
required.
Do not use a telephone (other than cordless type
during an electrical storm).
Details to be found at:
http://www.aastra.com/sdoc
Disposal of the product
Your product should not be placed in municipal waste.
Please check local regulations for disposal of electronic
products.
MX-ONE – Aastra 6739i
3
English
Power Adapters
The phone can be powered either from a 48 V DC power
adapter (sold separately) or via the network (PoE
according to IEEE 802.3af ).
4
Recommended power adapters
• D0023-1051-02-75 (North America)
• D0023-1051-00-75 (Universal)
MX-ONE – Aastra 6739i
This Quick Reference Guide includes short descriptions
on how to use the basic features of the IP phone Aastra
6739i when used with a MX-ONE system. More features
and technical requirements are available in the User
Guide.
The complete User Guide is available in electronic format
on www.aastra.com
Read the safety instructions before use!
16
1
1
1
Color LCD touch screen
2
Outgoing calls list
3
Clear key. To clear an ogoing call or to return
to idle mode
4
Voice mail key
5
Line keys
6
Loudspeaker/Headset toggle key
7
Increase volume
8
Mute key
9
Decrease volume
10
Keypad
11
Transfer key
12
Local Directory key
13
Callers list
14
Options key
15
Hold/Unhold key
16
Message waiting lamp
1
2
3
2
34
45
6
15
14
10
11 13
12
57
8
12 11
6
9
10
9
8
7
Display screen
The display is a Color LCD touch screen.
Side parts Shows the shortcut softkeys
of the
display
Top part Shows phone number and name of the
user, calling- or called party, time and
of the
display date, icons. May also show a picture of
the other party.
Bottom The number of missed incoming calls.
part of the Softkeys for call services, e.g. Dial, Hold.
display
MX-ONE – Aastra 6739i
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Aastra 6739i
Quick Reference Guide
English
Aastra 6739i Quick Reference Guide
Log on and Log Off
Incoming Calls
Display Information
Answer Calls (Continued)
Navigation:
Answer a second
incoming call:
Press softkeys in the display
Log On and Log 0ff
Log on:
End call:
Press the softkey LogOn.
Enter own extension number as
Username. If a PIN code is
initiated in MX-ONE, enter your
PIN code as Password.
If you do not know your extension number or
your PIN, contact your system administrator.
If the log on is successful, the
extension number and name of the
user is shown in the display.
Log off:
Press the flashing line key
Reject call:
Answer a call to a
The MNS softkey flashes.
monitored extension
Press the MNS softkey to answer
(MNS key)
the call.
Picking up calls
You can answer a call from another phone:
Call pick-up:
Press the softkey LogOff. Choose if
you want to keep the incoming- and
outgoing calls lists or not.
If the logoff is successful, the
display shows “Logged off”
Note: If you don’t clear the call
lists, someone else that logs on
with another extension number on
your phone can see your call lists.
Change of PIN code
You can change the PIN code used for logging on to the
telephony system.
or press
Press softkey Reject or
Extension number. Wait for
a busy tone and press softkey
CallPickUp or press 8
France: 0
New Zealand: 4
Sweden: 6
Group call pick-up:
*8#
Finland and Sweden: *0#
U.S.A. and Canada: *59#
Missed Calls
Missed call
indication:
Missed calls are indicated by the
Missed Call (and the number) text
in the display
Check missed calls:
Press the callers list
Change the PIN code: Enter *74*old PIN*new PIN#
A text message on the display
confirms if the change was
successful.
Outgoing Calls
Incoming Calls
Make Calls
Answer Calls
Answer:
or softkey Answer
Handsfree mode: Press handsfree key
2
Missed calls are indicated in the
list by a “!”-sign.
To make a call in discreet mode (without loudspeaker),
just lift the handset before or after dialling the number.
Internal calls:
Extension number Press
softkey Dial
MX-ONE – Aastra 6739i
Outgoing Calls
Call Waiting (Continued)
Make Calls (Continued)
(Call Waiting signal is indicated on line 2 (
during an ongoing call on line 1.)
External calls:
External access code +
External number. Press softkey
Dial
Dial by Contact:
see Local Directory
Answer:
Press
Intrusion
(Intrude a busy extension to ask the party to hang up.)
Calling from the calls Press the record in the callers- or
lists:
outgoing calls list and press
softkey Dial
Activate:
Dial by shortcut
(Speed Dial):
Press the shortcut key
Bypass
Redial last external
number:
***
Press softkey Intrusion or press 4
France, New Zealand and Sweden: 8
(Bypass Diversion (e.g. Follow-me) on a specific
extension.)
Finland and Sweden: **0
Activate:
*60* Desired number #
Callback
U.S.A. and Canada: * 1 *...
(The busy extension calls back when free.)
Order:
)
During Calls
Press softkey CallBack or press 6
Put on Hold
Ongoing call:
Press
Resume a call:
Press
again
or softkey Hold
France, New Zealand and Sweden: 5
Cancel all
callbacks:
#37# Press softkey Dial
Cancel single
callback:
#37*extension number#
Inquiry
Ongoing call:
U.S.A. and Canada: #6*...
Call Waiting
(A call waiting signal is sent to the busy number)
Order:
Press softkey CallWaiting or press
5. If you hear a ring tone, keep the
handset off hook.
Sweden: 4
or softkey Hold
Press
, enter the number
to the 3rd party, press
and wait for answer.
Switch between calls: Press the line key that holds the call
you want to retrieve.
Conference
Ongoing call:
Press a free Line key and call 3rd
party, after answer press the
Conference softkey
France and New Zealand: 6
Cancel call
waiting:
MX-ONE – Aastra 6739i
Repeat to add more participants.
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Aastra 6739i Quick Reference Guide
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Aastra 6739i Quick Reference Guide
Transfer
Ongoing call:
Individual Do Not Disturb (DND)
Press
, enter the number
to the 3rd party and press
.
Press
again (either
before or after answer) to transfer
the call.
You can activate this feature when you don’t want to be
disturbed. Then anyone trying to call you will get busy
or will be forwarded to the diversion position if it is
defined by the system administator.
Activate:
Press the Diversion softkey. Select
DND. “Do Not Disturb” will be
shown in the display and the
Diversion lamp is lit.
Deactivate:
Press the Diversion softkey. The
Diversion lamp is turned off.
Encrypted call
Ongoing call:
When a padlock is shown in the
display, the speech is encrypted to
and from the phone.
Diversion
Group Do Not Disturb
Follow-me
Order Follow-me and External Follow-me
Order Follow-me:
Press the Diversion softkey.
Select Follow-me. Enter the new
answering position number and
press Done.
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit.
Order external
Follow-me:
From an extension with a certain class of service it is
possible to set do not disturb for a group of extensions.
Calls to the extensions in the group will not be
indicated.
Order group do not
distrurb:
* 25*group number #
Press Dial.
Germany, South Africa, North
America: *28*group number#
Cancel:
# 25*group number#
Press the Diversion softkey.
Press Dial
Select External Follow-me. Enter
the external line code and the
number and press Done.
Germany, South Africa, North
America: #28*group number#
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit.
Cancel Follow-me and External Follow-me
Divert
You can activate this feature when you want your calls
to be forwarded to a predefined answering position.
This feature is only available if the system administrator
has enabled it.
When any kind of diversion is active, the lamp at the
Diversion soft key is lit
Cancel Follow-me:
Press the Diversion softkey.
The lamp is switched off.
Cancel External
Follow-me:
4
Press the Diversion softkey.
The lamp is switched off.
MX-ONE – Aastra 6739i
Advanced Features
Divert
Order divert
Press the Diversion key.
Select Divert. The telephone is
diverted to the answering position
defined by the system
administrator.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit.
Cancel Divert
Account Code
New external call:
*61*Account code#
external number.
Ongoing
external call:
Press
Norway and Finland: *71*...
Press the Diversion key.
Press a free Line key and Dial
* 61 * Account code # and
wait for confirmation tone for valid
code.
The lamp is switched off.
Clear the line used for entering the
account code.
Presence Information
Select absence
reason with return
date/time:
Select Presence. Select the wanted
reason for absence and enter time
or date for return. Press Done.
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit
Select absence
reason without
return date/time:
Authorization Code
Common Authorization Code
Dialing:
Canada and U.S.A: *6*...
Austria, Germany, The Netherlands: *75*...
Locking extension:
Unlocking extension:
#73* Authorization code #
Press Dial
Individual Authorization Code
*10*n #
Press softkey Dial
n = the desired profile number
Cancel:
*73* Authorization code #
Press Dial
Canada and U.S.A: *71*...
Press the Diversion softkey.
Personal Number
*72* Authorization code #
Press Dial and wait for verification
tone. Dial external number.
Select Presence. Select the wanted
reason for absence. Press Done.
The lamp is switched off.
Order or change
profile from own
extension:
Norway and Finland: *71*...
Press the Diversion softkey.
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit.
Cancel:
Press the Line key that holds the
call
Press the Diversion softkey.
#10#
Dialing from own
extension:
*75* Authorization code #
Press Dial and wait for verification
tone. Dial external number.
Austria, Germany, The Netherlands: *72*...
Press softkey Dial
MX-ONE – Aastra 6739i
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Aastra 6739i Quick Reference Guide
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Aastra 6739i Quick Reference Guide
Authorization Code (Continued)
Boss Secretary(Continued)
Dialing from other
extension:
Deactivate the Boss
Secretary feature on
the secretary’s
telephone
*75* Authorization code
*own extension number#
Press Dial and wait for verification
tone. Dial external number.
Austria, Germany, The Netherlands: *72*...
Locking extension:
Unlocking extension:
*76*Authorization code #
Press Dial
#76*Authorization code #
Press Dial
General Deactivation
Deactivate all
activated features:
#001#
Press Dial
Press the PEN softkey
The lamp at the PEN softkey is
turned off and the text Profile
status change for <Boss num>
ordered is briefly shown in the
display
The calls to the boss, are
announced on the telephone of the
boss
Activate the Boss
Press the PEN softkey
Secretary feature on
The lamp at the PEN softkey is lit
the telephone of the
and the text Profile status
boss
change for <Boss num>
ordered is shown in the display
U.S.A. and Canada: *0#
In the display, #1 is shown to
indicate Profile 1
Boss Secretary
In this section, it is assumed that a personal number list
1 (profile 1) and a personal number list 2 (profile 2) are set
up in MX-ONE. Profile 1 includes the number of the
secretary. Profile 2 has not the secretary’s number
included.
Abbreviations:
Extension number of the boss: <Boss num>
Extension number of the secretary: <Secr num>
Personal Number: PEN
Activate the Boss
Secretary feature on
the secretary’s
telephone.
The calls to the boss, are
announced on the secretary’s
telephone
Deactivate the Boss Press the PEN softkey
Secretary feature on
The lamp at the PEN softkey is
the telephone of the
turned off and the text Profile
boss
status change for <Boss num>
ordered is shown in the display
Press the PEN softkey
The lamp at the PEN softkey is lit
and the text Profile status change
for <Boss num> ordered is briefly
shown in the display
The calls to the boss, are
announced on the secretary’s
telephone and the display shows
Via: <Boss num>
6
On the secretary’s telephone the
lamp is lit at the PEN softkey
In the display, #2 is shown to
indicate Profile 2
On the secretary’s telephone the
lamp is also switched off at the PEN
softkey
The calls to the boss, are
announced on the telephone of the
boss
MX-ONE – Aastra 6739i
Shared Call Appearance (SCA)
Shared Call Appearance (SCA)
The SCA feature allows a group of terminals to control
the incoming and outgoing calls on a common line.
Park and retrieve the The member that has the active call
call
presses
. The SCA key
flashes slowly with green light.
Your extension number can be reperesented on a SCA
key on other extensions in your work group. Any
member can answer calls to your SCA line and make
outgoing calls on the SCA line.
A member that have an active call, can put the call on
hold and it can be retrived from any member in the
group. This is a simple way to exchange/move calls
between the members
Any member in the group can
retieve the call by pressing the SCA
key that is flashing slowly with red
light.
Conferencing
Any memeber in the work group can initiate a
conference by barge into an active SCA line. This feature
is enabled by the system administrator.
If your phone is monitoring other members with SCA
lines, these SCA lines are represented on L3 or on
softkeys
Lamp indications:
Main rule: Green light when it is your call. Red light
when somebody else in the SCA group has the active
call. The table below describes the L1-L3 keys and the
soft keys used for SCA:
A member in the group wants to
participate in an active call. The
member presses the SCA key with
the active call indicated with red
steady light. (The feature has to be
enabled by the system
administrator).
Extra Directory Number (EDN)
The system administrator can assign one or several
extra directory numbers (lines) to your telephone. The
extra directory number is represented on a line key or a
soft key
Make a call from a
EDN line:
Press the wanted EDN line or soft
key. Enter the number, press Dial.
Press the EDN key that is flashing.
Steady green light:
Active call. You are the owner of the
call.
Answer a call to an
EDN line:
Steady red light
Active call. Somebody else in the
SCA group is the owner of the call.
Monitored Extension Number (MNS)
Fast flashing green
light:
Incoming call. Anyone in the SCA
group can answer the call.
Slow flashing green
light
Parked call. You have parked the
call from your terminal
Slow flashing red
light
Parked call. Somebody else in the
SCA group has parked the call.
This feature is also called Busy Lamp Field (BLF).
One or several extensions can be monitored on softkeys
on your telephone.
When there is a call to a monitored extension, the
sofkey flashes in red. If the monitored extension has a
call, the sofkey change color to steady red.
A MNS sofkkey has the icon
or number
Traffic cases:
Answer an incoming Press the SCA key that is flashing
call on a SCA line
(green fast flashing).
Make an outgoing
call from a SCA line:
Press the SCA key, enter the digits
and press Dial
MX-ONE – Aastra 6739i
Answer a call to a
MNS key:
to the left of the label
Touch the MNS softkey that
flashes.
Make a call to a
Touch the MNS softkey.
monitored extension:
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Aastra 6739i Quick Reference Guide
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Aastra 6739i Quick Reference Guide
Voice Mail
Call Park Pool
You can park a call and transfer the call to a specific
directory number (also called Call Park Pool) and any
extension can pick up the call. If the call is not picked up
within a few minutes, your extension will be recalled.
Transfer the call to
the call park pool:
You have an active call.
Press the
key to put the
call on hold. Dial the number to the
call park pool. Note the number
(here called B-number) that shows
up on the display.
Press the
the call.
key to transfer
Messages/Voice Mail
Call voice mail system Press the Services key. Select
(e.g. record greeting VoiceMail
announcement):
Listen to received
messages:
The message waiting lamp is slowly
blinking and an envelope is
displayed when there is a pending
message.
Press the
key
Inform the person that shall take
the call that he/she shall pickup the
call on number (B-number).
Pick up a call that is
parked in the call
park pool
Dial the B-number that you
received from your collegue. When
you hear the busy tone press
CallPickUp to pick up the call
Intercom
The system adminstrator can initiate an intercom
connection on a softkey on your phone. When you
press the key, a call is set up towards a predefined party
and it is answered automatically.
Initiate an Intercom
call:
Press the Intercom softkey.
Answer an Intercom
call
The Intercom key is flashing, a ring
signal is heard and the call is
answered automatically.
You hear the other party in the
speaker, but the other party cannot
hear you and the mute key is lit.
You have to press the mute key
to let the other party
hear you.
8
MX-ONE – Aastra 6739i
Settings in the Telephone
Settings in the Telephone
Shortcut Keys
Shortcut Keys(Continued)
Some shortcuts can be programmed by the user, while
others require administrator rights. The user shall
normally only program speed dial keys.
Initiate a new
Operation > Softkeys and XML
shortcut via the web
Available sofkeys are from key
interface
number 9 and upwards
Do not program shortcut on softkeys 1-8, because these
keys may be overwritten by the system.
The figure below shows the key numbering which is
shown after pressing
and then touch Softkeys:
Set Type = Speeddial, enter the
label and the number
Edit shortcuts via the Operation > Softkeys and XML
web interface
Edit the shortcut that you want to
change
1
6
11
16
2
7
12
17
Mute
3
8
13
18
4
9
14
19
Mute microphone
during call:
5
10
15
...
The system administrator can program keys from key
number 9 and upwards with speed dial or monitoring
numbers. Check with the system administrator which
policy that is valid in the exchange in your company.
The shortcuts are shown as the softkeys on the sides of
the screen in idle mode.
Program a new
shortcut:
and then touch Softkeys
Touch the softkey to add. Available
softkeys are from key number 9 and
upwards
Press
Silent ringing:
or softkey Mute
Audio > Ring Tone >
Silent
Note: The ring signal is switched off permanently
Volume
Adjust the listening
volume of the:
Press
- Handset
- Headset
- Ringer
- Hands-free
Set Type = Speeddial, enter the
label and the number
Edit a shortcut:
and then touch Softkeys
Touch the softkey to edit
Delete shortcut:
and then touch Softkeys
Touch the softkey to edit
Choose type None
MX-ONE – Aastra 6739i
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Aastra 6739i Quick Reference Guide
English
Aastra 6739i Quick Reference Guide
Directories
Display Language
Change display
language:
Language >
Screen Language
Dial *08*n# to inform the sytem
about the language
Corporate Directory
Search for a
contact:
Press Dial
n = language number. Contact the
system administrator.
Change keypad
characters:
If you want to search only by first
name, enter a comma followed by
e.g. the first letter of the first name.
Language >
Input Language
If you want to search by full name,
enter e.g. the first letter of the last
name and then the first letter of the
first name separated by a space.
Time and Date
Set time format:
Set Time > Time
Format
Set date format:
Then press Enter. The search result
is shown in the form of a list of
names. You can scroll in the list to
the wanted contact.
Set Time > Date
Format
Directories
In Corporate directory, you get
prompted for “Name or Phone:” and
Organization. If you want to search
only by last name, enter e.g. the first
letter of the last name.
Call from Corporate Scroll in the search result list to the
directory:
wanted contact and press it to call.
Corporate Directory
The system administrator will most likely have set
CorpDir on a softkey.
Local Directory
Enter the directory
Exit the directory
10
Press the Directory key
or
Call from Directory:
In the directory, press the contact
softkey
Add a contact to the
Directory:
In the directory, press the +-sign
softkey and enter the data
Delete contact from
Directory:
In the directory, press the contact
softkey and then softkey Delete.
Edit contact
In the directory, press the contact
softkey and then softkey Edit.
MX-ONE – Aastra 6739i
Web Interface
Using the Web Interface
Log On:
Open a web browser on your PC and
enter the phone’s IP address in the
address field. Enter
userid: user
password: blank is the default
password
Find out the
phone’s IP address:
Status > Network
Enter the IP address into the address
field in the web browser in your PC
MX-ONE – Aastra 6739i
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Aastra 6739i Quick Reference Guide
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Aastra 6739i Quick Reference Guide
12
MX-ONE – Aastra 6739i
FCC Statement (U.S.A.)
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules.
These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
--------------------------------------------------------------------------HAC (Hearing Aid Compatible)
MX-ONE – Aastra 6739i
11
MX-ONE – Aastra 6739i
12
Subject to change without prior notice.
For questions regarding the product,
please contact your Aastra Certified Sales Partner.
Also visit us on www.aastra.com
© Aastra Telecom Sweden AB 2012. All rights reserved.
LZT 103 104 R2E
Printed on chlorine free paper.
Aastra develops and delivers innovative and integrated solutions that address the communication
needs of businesses, small and large, around the world.
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