User`s manual | Abit AN9 32X Computer Hardware User Manual

Introduction
Hardware Setup
Motherboard
AMD Socket AM2
User’s Manual
BIOS Setup
AMD Socket AM2
ATX Motherboard
NB: NVIDIA C51XE
SB: NVIDIA MCP55PXE
Dual DDR2 800 DIMM Slots
NVIDIA SLI Technology
Dual PCI-E X16 Slots
Dual GbE LAN
Driver & Utility CD
2GHz HT
IEEE 1394a
For more information:
www.abit.com.tw
Fatal1ty Guru™ Technology
ABIT OTES GT™ Technology
7.1 Channel HD Audio
Appendix
6x SATA 3Gb/s with
RAID 0/1/0+1/5/JBOD
User’s Manual
English, 1st Edition
May, 2006
Copyright and Warranty Notice
The information in this document is subject to change without notice and does not represent a
commitment on part of the vendor, who assumes no liability or responsibility for any errors that may
appear in this manual.
No warranty or representation, either expressed or implied, is made with respect to the quality,
accuracy or fitness for any particular part of this document. In no event shall the manufacturer be
liable for direct, indirect, special, incidental or consequential damages arising from any defect or
error in this manual or product.
Product names appearing in this manual are for identification purpose only and trademarks and
product names or brand names appearing in this document are the property of their respective
owners.
This document contains materials protected under International Copyright Laws. All rights reserved.
No part of this manual may be reproduced, transmitted or transcribed without the expressed written
permission of the manufacturer and authors of this manual.
If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail,
we cannot guarantee any responsibility.
The Fatal1ty name, Fatal1ty logos and the Fatal1ty likeness are trademarks of Fatal1ty,
Inc. All rights reserved. Built to Kill is a trademark of PWX, LLC.
© 2006 UNIVERSAL ABIT Co.,
Ltd.
All other trademarks are the property of their respective owners.
ii
Introduction
Contents
1. Introduction ..................................................................... 1-1
1.1 Fatal1ty ......................................................................................1-1
1.2 Features & Specifications .............................................................1-3
Hardware Setup
1.3 Motherboard Layout.....................................................................1-5
2. Hardware Setup ............................................................... 2-1
2.1 Choosing a Computer Chassis .......................................................2-1
2.2 Installing Motherboard .................................................................2-1
2.3 Checking Jumper Settings ............................................................2-2
2.3.1 CMOS Memory Clearing Header and Backup Battery ..............2-3
2.3.2 Wake-up Headers................................................................2-5
BIOS Setup
2.4 Connecting Chassis Components...................................................2-6
2.4.1 ATX Power Connectors ........................................................2-6
2.4.2 Front Panel Switches & Indicators Headers............................2-7
2.4.3 FAN Power Connectors ........................................................2-8
2.5 Installing Hardware......................................................................2-9
2.5.1 CPU Socket AM2 .................................................................2-9
2.5.2 DDR2 Memory Slots .......................................................... 2-11
2.5.3 PCI Express X16 Add-on Slots (Install Graphics Card) .......... 2-13
2.5.4 AudioMAX Connection Slot ................................................. 2-16
Driver & Utility CD
2.6 Connecting Peripheral Devices .................................................... 2-19
2.6.1 Floppy and IDE Disk Drive Connectors ................................ 2-19
2.6.2 Serial ATA Connectors ....................................................... 2-20
2.6.3 Additional USB 2.0 Port Headers......................................... 2-21
2.6.4 Additional IEEE1394 Port Headers ...................................... 2-22
2.6.5 PCI Express X1 Add-on Slots .............................................. 2-23
2.6.6 PCI Add-on Slots ............................................................... 2-23
2.6.7 GURU Panel Connection Header ......................................... 2-24
2.7 Onboard Status Display .............................................................. 2-25
2.7.1 POST Code Displayer......................................................... 2-25
2.7.2 Power Source Indicators .................................................... 2-26
2.8 Connecting I/O Devices.............................................................. 2-27
3. BIOS Setup....................................................................... 3-1
Appendix
3.1 µGuru™ Utility..............................................................................3-2
3.1.1 OC Guru .............................................................................3-2
3.1.2 ABIT EQ .............................................................................3-2
iii
3.2 Standard CMOS Features..............................................................3-3
3.3 Advanced BIOS Features ..............................................................3-3
3.4 Advanced Chipset Features...........................................................3-4
3.5 Integrated Peripherals..................................................................3-4
3.6 Power Management Setup............................................................3-5
3.7 PnP/PCI Configurations ................................................................3-5
3.8 Load Fail-Safe Defaults ................................................................3-6
3.9 Load Optimized Defaults ..............................................................3-6
3.10 Set Password.............................................................................3-6
3.11 Save & Exit Setup ......................................................................3-6
3.12 Exit Without Saving....................................................................3-6
4. Driver & Utility CD............................................................ 4-1
5. Appendix .......................................................................... 5-1
5.1 POST Code Definitions .................................................................5-1
5.1.1 AWARD POST Code Definitions.............................................5-1
5.1.2 AC2005 POST Code Definitions.............................................5-4
5.2 Troubleshooting (How to Get Technical Support?) ..........................5-5
5.2.1 Q & A .................................................................................5-5
5.2.2 Technical Support Form ......................................................5-8
5.2.3 UNIVERSAL ABIT Contact Information ..................................5-9
iv
Introduction
1. Introduction
1.1 Fatal1ty
FATAL1TY STORY
Who knew that at age 19, I would be
a World Champion PC gamer. When
I was 13, I actually played
competitive billiards in professional
tournaments and won four or five
games off guys who played at the
highest level. I actually thought of
making a career of it, but at that
young age situations change rapidly.
Because I’ve been blessed with great
hand-eye coordination and a grasp of
mathematics (an important element
in video gaming) I gravitated to that
activity.
GOING PRO
I started professional gaming in 1999 when I entered the CPL (Cyberathlete Professional
League) tournament in Dallas and won $4,000 for coming in third place. Emerging as one of
the top players in the United States, a company interested in sponsoring me flew me to Sweden
to compete against the top 12 players in the world. I won 18 straight games, lost none, and
took first place, becoming the number one ranked Quake III player in the world in the process.
Two months later I followed that success by traveling to Dallas and defending my title as the
world’s best Quake III player, winning the $40,000 grand prize. My earned frags allowed at
this tournament were 2.5. From there I entered competitions all over the world, including
Singapore, Korea, Germany, Australia, Holland and Brazil in addition to Los Angeles, New York
and St. Louis.
WINNING STREAK
I was excited to showcase my true gaming skills when defending my title as CPL Champion of
the year at the CPL Winter 2001 because I would be competing in a totally different first person
shooter (fps) game, Alien vs. Predator II. I won that competition and walked away with a new
car. The next year I won the same title playing Unreal Tournament 2003, becoming the only
three-time CPL champion. And I did it playing a different game each year, something no one
else has ever done and a feat of which I am extremely proud.
At QuakeCon 2002, I faced off against my rival ZeRo4 in one of the most highly anticipated
matches of the year, winning in a 14 to (-1) killer victory. Competing at Quakecon 2004, I
became the World’s 1st Doom3 Champion by defeating Daler in a series of very challenging
matches and earning $25,000 for the victory.
1-1
LIVIN’ LARGE
Since my first big tournament wins, I have been a “Professional Cyberathlete”, traveling the
world and livin’ large with lots of International media coverage on outlets such as MTV, ESPN
and G4TV to name only a few. It's unreal - it's crazy. I’m living a dream by playing video
games for a living. I’ve always been athletic and took sports like hockey and football very
seriously, working out and training hard. This discipline helps me become a better gamer and
my drive to be the best has opened the doors necessary to become a professional.
A DREAM
Now, another dream is being realized – building the ultimate gaming computer, made up of the
best parts under my own brand. Quality hardware makes a huge difference in competitions…a
couple more frames per second and everything gets really nice. It's all about getting the
computer processing faster and allowing more fluid movement around the maps.
My vision for Fatal1ty hardware is to allow gamers to focus on the game without worrying
about their equipment, something I’ve preached since I began competing. I don’t want to
worry about my equipment. I want it to be there – over and done with - so I can focus on the
game. I want it to be the fastest and most stable computer equipment on the face of the
planet, so quality is what Fatal1ty brand products will represent.
FATAL1TY BRAIN TRUST
This is just the beginning. We’re already in development for several new products, and I’m
really grateful to all my Fatal1ty Brain Trust partners for helping make my dreams a reality.
I know there is a business side to all of this, but for me the true reward is making products that
are so good I can win with them – and making them available to fellow gamers. Gaming is my
life, and many fellow gamers around the world are also some of my best friends, so giving back
to the gaming community is really important to me.
Johnathan “Fatal1ty” Wendel
1-2
CPU
• Supports Socket 940 AM2 Processor with 2GHz system bus using Hyper-Transport™
Technology
• Supports AMD CPU Cool ‘n’ Quiet Technology
Chipset
• Northbridge: NVIDIA®C51XE Chipset
• Southbridge: NVIDIA® MCP55PXE Chipset
Memory
• Four 240-pin DIMM slots
• Supports Dual Channel DDR2 800 Un-buffered ECC/Non-ECC memory
• Supports maximum memory capacity up to 8GB
ABIT Engineered
• ABIT Fatal1ty Guru™ Technology
• ABIT OTES GT™ Technology
NVIDIA SLI Technology
• Two PCI-Express X16 slots support NVIDIA Scalable Link Interface
SATA 3Gb/s RAID
• Supports 6 ports NV SATA 3Gb/s RAID 0/1/0+1/5/JBOD
Dual GbE LAN
• Dual NVIDIA® Gigabit Ethernet
IEEE 1394
• Supports 2 Ports IEEE 1394a at 400Mb/s transfer rate
Audio
• ABIT AudioMAX HD 7.1 CH
• Supports auto jack sensing and optical S/PDIF In/Out
Expansion Slots
•
•
•
•
2x
2x
1x
1x
PCI Express x16 slots
PCI Express x1 slots
PCI slot
AudioMAX slot
Internal I/O Connectors
•
•
•
•
1x
1x
6x
3x
Floppy port
UDMA 133/100/66/33 connector
SATA connectors
USB 2.0 headers
1-3
Introduction
1.2 Features & Specifications
• 2x IEEE1394a headers
Rear Panel I/O
•
•
•
•
•
OTES GT™
1x PS/2 Keyboard connector
1x PS/2 Mouse connector
2x RJ-45 Gigabit LAN ports
4x USB 2.0 ports
Miscellaneous
• ATX form factor (305mm x 245mm)
Specifications and information contained herein are subject to change without notice.
For more information:
www.abit.com.tw
1-4
Introduction
1.3 Motherboard Layout
1-5
For more information:
www.abit.com.tw
1-6
2. Hardware Setup
In this chapter we will elaborate all the information you need upon installing this motherboard
to your computer system.
※ Always power off the computer and unplug the AC power cord before adding or
removing any peripheral or component. Failing to so may cause severe damage
to your motherboard and/or peripherals. Plug in the AC power cord only after
you have carefully checked everything.
•
This motherboard carries an ATX form factor of 305 x 245 mm. Choose a chassis big
enough to install this motherboard.
•
As some features for this motherboard are implemented by cabling connectors on the
motherboard to indicators and switches or buttons on the chassis, make sure your chassis
supports all the features required.
•
If there is possibility of adopting some more hard drives, make sure your chassis has
sufficient power and space for them.
•
Most chassis have alternatives for I/O shield located at the rear panel. Make sure the I/O
shield of the chassis matches the I/O port configuration of this motherboard. You can find
an I/O shield specifically designed for this motherboard in its package.
2.2 Installing Motherboard
Most computer chassis have a base with
many mounting holes to allow the
motherboard to be securely attached, and at
the same time, prevent the system from
short circuits. There are two ways to attach
the motherboard to the chassis base:
1. with studs,
2. or with spacers
In principle, the best way to attach the board
is with studs. Only if you are unable to do
this should you attach the board with spacers.
Line up the holes on the board with the mounting holes on the chassis. If the holes line up and
there are screw holes, you can attach the board with studs. If the holes line up and there are
only slots, you can only attach with spacers. Take the tip of the spacers and insert them into
the slots. After doing this to all the slots, you can slide the board into position aligned with slots.
After the board has been positioned, check to make sure everything is OK before putting the
chassis back on.
2-1
Hardware Setup
2.1 Choosing a Computer Chassis
1. Locate all the screw holes on
the motherboard and the
chassis base.
2. Place all the studs or spacers
needed on the chassis base
and have them tightened.
3. Face the motherboard’s I/O
ports toward the chassis’s rear
panel.
4. Line up all the motherboard’s
screw holes with those studs or
spacers on the chassis.
5. Install the motherboard with
screws
and
have
them
tightened.
Face the chassis’s rear panel.
To install this motherboard:
※ To prevent shorting the PCB circuit, please REMOVE the metal studs or spacers if
they are already fastened on the chassis base and are without mounting-holes
on the motherboard to align with.
2.3 Checking Jumper Settings
For a 2-pin jumper, plug the jumper cap on both pins will make it CLOSE (SHORT). Remove the
jumper cap, or plug it on either pin (reserved for future use) will leave it at OPEN position.
SHORT
OPEN
OPEN
For 3-pin jumper, pin 1~2 or pin 2~3 can be shorted by plugging the jumper cap in.
Pin 1~2 SHORT
2-2
Pin 2~3 SHORT
2.3.1 CMOS Memory Clearing Header and Backup Battery
The time to clear the CMOS memory occurs when (a) the CMOS data becomes corrupted, (b)
you forgot the supervisor or user password preset in the BIOS menu, (c) you are unable to
boot-up the system because the CPU ratio/clock was incorrectly set in the BIOS menu.
This header uses a jumper cap to clear the CMOS memory and have it reconfigured to the
default values stored in BIOS.
Pins 1 and 2 shorted (default): Normal operation.
•
Pins 2 and 3 shorted: Clear CMOS memory.
To clear the CMOS memory and load in the default values:
1. Power off the system and disconnect with AC power source.
2. Set pin 2 and pin 3 shorted by the jumper cap. Wait for a few seconds. Set the jumper cap
back to its default settings --- pin 1 and pin 2 shorted.
3. Power on the system.
4. For incorrect CPU ratio/clock settings in the BIOS, press <Del> key to enter the BIOS setup
menu right after powering on system.
5. Set the CPU operating speed back to its default or an appropriate value.
6. Save and exit the BIOS setup menu.
2-3
Hardware Setup
•
CMOS Backup Battery:
An onboard battery saves the CMOS memory to keep the BIOS information stays on even after
disconnected your system with power source. Nevertheless, this backup battery exhausts after
some five years. Once the error message like “CMOS BATTERY HAS FAILED” or “CMOS
checksum error” displays on monitor, this backup battery is no longer functional and has to
be renewed.
To renew the backup battery:
1. Power off the system and disconnect with AC power source.
2. Remove the exhausted battery.
3. Insert a new CR2032 or equivalent battery. Pay attention to its polarity. The “+” side is its
positive polarity.
4. Connect AC power source and power on the system.
5. Enter the BIOS setup menu. Reconfigure the setup parameters if necessary.
CAUTION:
※ Danger of explosion may arise if the battery is incorrectly renewed.
※ Renew only with the same or equivalent type recommended by the battery
manufacturer.
※ Dispose of used batteries according to the battery manufacturer’s instructions.
2-4
2.3.2 Wake-up Headers
These headers use a jumper cap to enable/disable the wake-up function.
Hardware Setup
•
PS2-PWR1:
Pin 1-2 shorted (Default): Disable wake-up function support at Keyboard/Mouse port.
Pin 2-3 shorted: Enable wake-up function support at Keyboard/Mouse port.
•
USB-PWR1:
Pin 1-2 shorted (Default): Disable wake-up function support at USB1 port.
Pin 2-3 shorted: Enable wake-up function support at USB1 port.
•
USB-PWR2:
Pin 1-2 shorted (Default): Disable wake-up function support at USB2 port.
Pin 2-3 shorted: Enable wake-up function support at USB2 port
•
FP-PWR1:
Pin 1-2 shorted (Default): Disable wake-up function support at FP-USB1 port.
Pin 2-3 shorted: Enable wake-up function support at FP-USB1 port.
•
FP-PWR2:
Pin 1-2 shorted (Default): Disable wake-up function support at FP-USB2 port.
Pin 2-3 shorted: Enable wake-up function support at FP-USB2 port
•
FP-PWR3:
Pin 1-2 shorted (Default): Disable wake-up function support at FP-USB3 port.
Pin 2-3 shorted: Enable wake-up function support at FP-USB3 port
2-5
2.4 Connecting Chassis Components
2.4.1 ATX Power Connectors
These connectors provide the connection from an ATX power supply. As the plugs from the
power supply fit in only one orientation, find the correct one and push firmly down into these
connectors.
ATX 24-Pin Power Connector:
The power supply with 20-pin or 24-pin cables can both be connected to this 24-pin connector.
Connect from pin-1 for either type. However, a 20-pin power supply may cause the system
unstable or even unbootable for the sake of insufficient electricity. A minimum power of 300W
or higher is recommended.
ATX 12V 4-Pin Power Connector:
This connector supplies power to CPU. The system will not start without connecting power to
this one.
Auxiliary 12V Power Connector:
This connector provides an auxiliary power source for devices added on PCI
Express slots.
2-6
2.4.2 Front Panel Switches & Indicators Headers
This header is used for connecting switches and LED indicators on the chassis front panel.
Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure
below stands for positive polarity for the LED connection. Please pay attention to connect these
headers. A wrong orientation will only cause the LED not lighting, but a wrong connection of
the switches could cause system malfunction.
Hardware Setup
•
HLED (Pin 1, 3):
Connects to the HDD LED cable of chassis front panel.
•
RST (Pin 5, 7):
Connects to the Reset Switch cable of chassis front panel.
•
SPKR (Pin 13, 15, 17, 19):
Connects to the System Speaker cable of chassis.
•
SLED (Pin 2, 4):
Connects to the Suspend LED cable (if there is one) of chassis front panel.
•
PWR (Pin 6, 8):
Connects to the Power Switch cable of chassis front panel.
•
PLED (Pin 16, 18, 20):
Connects to the Power LED cable of chassis front panel.
2-7
2.4.3 FAN Power Connectors
These connectors each provide power to the cooling fans installed in your system.
•
CPUFAN1: CPU Fan Power Connector
•
SYSFAN1: System Fan Power Connector
•
AUXFAN1~4: Auxiliary Fan Power Connector
※ These fan connectors are not jumpers. DO NOT place jumper caps on these
connectors.
2-8
2.5 Installing Hardware
※ DO NOT scratch the motherboard when installing hardware. An accidentally
scratch of a tiny surface-mount component may seriously damage the
motherboard.
2.5.1 CPU Socket AM2
※ DO NOT touch or bend the delicate pins on the CPU whenever you are holding it.
1. Pull out the socket lever away from the
socket and fully lift it up over 90-degree
angle.
Locate and align the triangle mark with
both the CPU and the socket body.
Vertically place the CPU with its pin-side
down into the socket.
Be careful to insert the CPU into the
socket. The CPU only fits in one
orientation with the socket. DO NOT
force the CPU into the socket.
2. After placing the CPU into position, push
the socket lever down into its locked
position to secure the CPU. The lever
clicks when it’s locked into position.
3. The heatsink for CPU may have thermal
interface material attached to its
bottom. If not, applying a few squeeze
of thermal paste to the CPU die will help
to increase the contact.
2-9
Hardware Setup
The installation procedures vary with different types of CPU fan-and-heatsink assembly. The
one shown here is served for DEMO only. For detailed information on how to install the one
you bought, refer to its installation guidelines.
4. Place the heatsink and fan assembly
onto the retention frame. Match the
heatsink
clip
with
the
socket
mounting-lug. Hook the spring clip to
the mounting-lug.
5. On the other side, push the retention
clip straight down to lock into the plastic
lug on the retention frame.
6. Connect the CPU cooling fan power
cable to the CPUFAN1 connector on this
motherboard.
※ A higher fan speed will be helpful for better airflow and heat-dissipation.
Nevertheless, stay alert to touch any heatsink since the high temperature
generated by the working system is still possible.
For more information:
www.abit.com.tw
2-10
2.5.2 DDR2 Memory Slots
This motherboard provides four 240-pin DIMM slots for Dual Channel DDR2 800 memory
modules with memory expansion size up to 8GB.
Hardware Setup
To reach the performance of Dual Channel DDR2, the following rules must be obeyed:
•
For a 2-DIMM dual-channel installation:
Populate DIMM modules of the same type and size on slots [DIMM1]+[DIMM2], or slots
[DIMM3]+[DIMM4].
•
For a 4-DIMM dual-channel installation:
Populate 2 DIMM modules of the same type and size on slots [DIMM1]+[DIMM2], and
another 2 DIMM modules of the same type and size on slots [DIMM3]+[DIMM4].
※ [DIMM1] and [DIMM2] slots are made of the same color.
[DIMM3] and [DIMM4] are made of another same color.
Usually there is no hardware or BIOS setup requires after adding or removing memory modules,
but you will have to clear the CMOS memory first if any memory module related problem
occurs.
2-11
To install system memory:
1. Power off the computer and unplug the AC power cord before installing or removing
memory modules.
2. Locate the DIMM slot on the board.
3. Hold two edges of the DIMM module
carefully, keep away of touching its
connectors.
4. Align the notch key on the module with
the rib on the slot.
5. Firmly press the module into the slots
until the ejector tabs at both sides of the slot automatically snaps into the mounting notch.
Do not force the DIMM module in with extra force as the DIMM module only fit in one
direction.
6. To remove the DIMM modules, push the two ejector tabs on the slot outward
simultaneously, and then pull out the DIMM module.
※ Static electricity can damage the electronic components of the computer or
optional boards. Before starting these procedures, ensure that you are
discharged of static electricity by touching a grounded metal object briefly.
2-12
2.5.3 PCI Express X16 Add-on Slots (Install Graphics Card)
These slots support the connections of graphics cards that comply with PCI Express
specifications. This motherboard provides dual PCI-Express X16 slots for one or two graphics
cards installation:
One PCIE graphics card installation (Normal Mode):
Hardware Setup
Insert your PCIE graphics card into either
[PCIEXP1] or [PCIEXP2] slot.
Two PCIE graphics cards installation (SLI Mode):
Insert two identical SLI-ready graphics cards
into both PCIEXP1 and PCIEXP2 slots.
※ The NVIDIA SLI technology currently
supports the Windows XP operating
system only.
2-13
To install two SLI-ready graphics cards under SLI Mode, you will need to:
•
Prepare two identical NVIDIA certified, SLI-ready PCI Express x16 graphics cards (the same
model from the same manufacturer).
•
Make sure the graphics card driver supports the NVIDIA SLI technology. Download the
latest driver form NVIDIA website (www.nvidia.com).
•
Make sure your power supply unit is sufficient to provide the minimum power required.
※ The following illustration is served for DEMO only. All the devices, including the
motherboard, the graphics cards, the SLI Bridge Connector, or the SLI bracket,
may not be exactly the same type, shape, or model as the one you bought.
1. Unscrew and remove five of the I/O
brackets at the chassis’s rear panel
starting from the first one for PCIEXP1
slot.
Carefully insert two graphics cards into
both the PCI Express X16 slots on this
motherboard. Secure the graphics cards
with the two screws removed from the
I/O bracket to the first and last screw
holes. Leave the three screw holes in
between unscrewed.
2. Place Abit’s exclusive SLI FAN assembly
“SLIpstream” atop the two graphics
cards. For not installing the SLI
supporting bracket, you may secure the
fan assembly now with the three screws
removed from the I/O bracket.
Keep any components on the graphics
cards away from been touched by the
metal frame of the SLI FAN assembly.
3. Bridge connect two graphics cards with
the “SLI Connector Card” (fit in both
direction).
Keep any components on the “SLI
Connector Card” away from been
touched by the metal frame of the SLI
FAN assembly.
Now complete the installation of two
graphics cards, SLI FAN assembly, and
the “SLI Connector Card”.
2-14
4. To install together with the SLI
supporting bracket, unscrew the central
hole of the I/O panel, insert the SLI
supporting bracket, and then have it
secured.
The default airflow direction blows the
motherboard. To reverse the airflow,
pull out the fan body from the frame,
overturn and push it in.
Hardware Setup
5. To install without the SLI FAN assembly,
connect the “SLI Connector Card” right
after having installed two graphics
cards, and then insert and secure the
SLI supporting bracket.
6. Connect the power plug from the SLI
FAN assembly either to the three-leaded
fan-power
connector
on
your
motherboard, or directly to the ATX12V
power supply.
For more information:
www.abit.com.tw
2-15
2.5.4 AudioMAX Connection Slot
This slot provides the audio input/output connection over the rear I/O part through an add-on
daughter-card. Find your “AudioMAX” daughter-card and its driver in the motherboard
package.
•
S/PDIF Out: This connector provides an S/PDIF-Out connection through optical fiber to
digital multimedia devices.
•
S/PDIF In: This connector provides an S/PDIF-In connection through optical fiber to
digital multimedia devices.
Line-In: Connects to the line out from external audio sources.
•
Mic-In: Connects to the plug from external microphone.
•
Line-Out: Connects to the front left and front right channel in the 7.1-channel or regular
2-channel audio system.
•
Cen/Sub: Connects to the center and subwoofer channel in the 7.1-channel audio system.
•
R.L./R.R. (Rear Left / Rear Right): Connects to the rear left and rear right channel in
the 7.1-channel audio system.
•
S.L./S.R. (Surround Left / Surround Right): Connects to the surround left and
surround right channel in the 7.1-channel audio system.
•
CD1: This connector connects to the audio output of internal CD-ROM
drive or add-on card.
2-16
•
FP-AUDIO1: This header provides the connection to audio connector
at front panel.
This header provides the front panel connection for HD (High Definition)
Audio, yet for AC’97 Audio CODEC connection, you must carefully check the
pin assignment before connecting from the front panel module. An incorrect
connection may cause malfunction or even damage the motherboard.
Pin
Pin Assignment
(HD AUDIO)
Pin
Pin Assignment
(AC’97 AUDIO)
1
MIC2 L
1
MIC In
2
AGND
2
GND
3
MIC2 R
3
MIC Power
4
AVCC
4
NC
5
FRO-R
5
Line Out (R)
NC
Driver Configuration for AC’97
audio connection:
6
MIC2_JD
6
7
F_IO_SEN
7
NC
The audio driver is originally
configured to support HD Audio. For
AC’97 audio connection, you may:
9
FRO-L
9
Line Out (L)
10
LINE2_JD
10
NC
1. Right-click the “Realtek HD Audio Manager”
in system tray.
icon
2. Click “Audio I/O” tab, and then click
“Connector Settings”.
2-17
Hardware Setup
※ Please do not connect the
“Ground” cable or “USB VCC”
cable from the front panel
module to the Pin 4 “AVCC”
of this header.
3. Click “Disabled front panel jack
detection”, and then click “OK” to confirm.
S/PDIF Connection:
In the motherboard package you can find one audio daughter-card and one optical-fiber cable.
•
S/PDIF Input Connection:
1. Remove the rubber protection-cap. Attach one end of the optical cable with the 3.5mm
Optical-to-Stereo adapter, and have it plugged into the [Line-In] jack on this
daughter-card. (This jack is served for either optical or line input.)
2. Connect the other end of the optical cable to the [Digital-Out] (SPDIF-Out) jack on your
digital multimedia device.
•
S/PDIF Output Connection:
1. Remove the rubber protection-cap. Plug one end of the optical cable into the
[SPDIF-Out] jack on this daughter-card.
2. Connect the other end of the optical cable to the [Digital-In] (SPDIF-In) jack on your
digital multimedia device.
2-18
2.6 Connecting Peripheral Devices
2.6.1 Floppy and IDE Disk Drive Connectors
Hardware Setup
The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable.
Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two
connectors on the other end to the floppy disk drives connector. Generally you need only one
floppy disk drive in your system.
※ The red line on the ribbon cable must be aligned with pin-1 on both the FDC1
port and the floppy connector.
Each of the IDE port connects up to two IDE drives
at Ultra ATA/100 mode by one 40-pin, 80-conductor,
and 3-connector Ultra ATA/66 ribbon cables.
Connect the single end (blue connector) at the
longer length of ribbon cable to the IDE port of this
board, the other two ends (gray and black connector)
at the shorter length of the ribbon cable to the
connectors of your hard drives.
※ Make sure to configure the “Master” and “Slave” relation before connecting two
drives by one single ribbon cable. The red line on the ribbon cable must be
aligned with pin-1 on both the IDE port and the hard-drive connector.
2-19
2.6.2 Serial ATA Connectors
Each SATA connector serves as one single channel to connect one SATA device by a thin SATA
cable.
The RAID 0/1/0+1/5/JBOD configuration is also possible through the combination of disk arrays
through these SATA connectors:
To connect SATA device:
1. Attach either end of the signal cable to
the SATA connector on motherboard.
Attach the other end to SATA device.
2. Attach the SATA power cable to the
SATA device and connect the other end
from the power supply.
The motherboard in this illustration is served for demonstration only, may not be the same type
or model as the one described in this user’s manual.
2-20
2.6.3 Additional USB 2.0 Port Headers
Besides the 4x USB 2.0 ports located at rear I/O part, this motherboard also features 3x more
USB 2.0 headers onboard. Each header supports 2x additional USB 2.0 ports by connecting
bracket or cable to the rear I/O panel or the front-mounted USB ports of your chassis.
Pin Assignment
Pin
1
VCC
2
Pin Assignment
VCC
3
Data0 -
4
Data1 -
5
Data0 +
6
Data1 +
7
Ground
8
Ground
10
NC
※ Make sure the connecting cable bears the same pin assignment.
2-21
Hardware Setup
Pin
2.6.4 Additional IEEE1394 Port Headers
Each header supports 1x additional IEEE1394 port by connecting bracket or cable to the rear
I/O panel or the front-mounted IEEE1394 port of your chassis.
Pin
Pin Assignment
Pin
1
TPA0 +
2
TPA0 -
3
Ground
4
Ground
5
TPB0 +
6
TPB0 -
7
+12V
8
+12V
10
Ground
※ Make sure the connecting cable bears the same pin assignment.
2-22
Pin Assignment
2.6.5 PCI Express X1 Add-on Slots
These slots provide the connection of add-on cards that comply with PCI Express specifications.
Hardware Setup
2.6.6 PCI Add-on Slots
This slot provides the connection of add-on cards that comply with PCI specifications.
2-23
2.6.7 GURU Panel Connection Header
This header is reserved for connecting ABIT’s exclusive GURU Panel. For more information,
please refer to the included GURU Panel Installation Guide.
2-24
2.7 Onboard Status Display
2.7.1 POST Code Displayer
This LED device also displays the “POST” Code of AC2005, an “uGuru” chipset developed
exclusively by ABIT computer.
※
The decimal point lights up during the AC2005 POST action.
See Appendix for both AWARD and AC2005 POST Code definitions.
2-25
Hardware Setup
This is an LED device to display the “POST” Code, the acronym of Power On Self Test. The
computer will execute the POST action whenever you power on the computer. The POST
process is controlled by the BIOS. It is used to detect the status of the computer’s main
components and peripherals. Each POST Code corresponds to different checkpoints that are
also defined by the BIOS in advance. For example, “memory presence test” is an important
checkpoint and its POST Code is “C1”. When the BIOS execute any POST item, it will write the
corresponding POST Code into the address 80h. If the POST passes, the BIOS will process the
next POST item and write the next POST Code into the address 80h. If the POST fails, we can
check the POST Code in address 80h to find out where the problem lies.
2.7.2 Power Source Indicators
These indicators work as a reminding device to display the power status of this motherboard
with power source connected.
•
5VSB:
Lights On: Your ATX power supplier is connected with power source, and its power switch
is on.
Lights Off: Your ATX power supplier is not connected with power source, or connected with
power source but its power switch is off.
•
VCC:
Lights On: The system power is on.
Lights Off: The system power is off.
•
SLED1~4:
Lights On: The system power is on.
Lights Off: The system power is off.
•
SLI_PWR1:
Lights On: The system power is on.
Lights Off: The “ATX4P1” connector is connected with power source from your ATX power
supplier.
2-26
2.8 Connecting I/O Devices
OTES GT™: This exclusive technology is served to cool the motherboard's heat-source by
the cool-assembly consisted of fin-heatsink, heat pipe, and fans. (Keep the area for
outgoing heat wave open.)
•
Mouse: Connects to PS/2 mouse.
•
Keyboard: Connects to PS/2 keyboard.
•
LAN1/LAN2: Connects to Local Area Network.
•
USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse,
keyboard, hub, digital camera, joystick etc.
2-27
Hardware Setup
•
For more information:
www.abit.com.tw
2-28
3. BIOS Setup
This motherboard provides a programmable EEPROM that you can update the BIOS utility. The
BIOS (Basic Input/Output System) is a program that deals with the basic level of
communication between processor and peripherals. Use the BIOS Setup program only when
installing motherboard, reconfiguring system, or prompted to “Run Setup”. This chapter
explains the Setup Utility of BIOS utility.
After powering up the system, the BIOS message appears on the screen, the memory count
begins, and then the following message appears on the screen:
PRESS DEL TO ENTER SETUP
If this message disappears before you respond, restart the system by pressing <Ctrl> + <Alt>
+ <Del> keys, or by pressing the Reset button on computer chassis. Only when it failed by
these two methods can you restart the system by powering it off and then back on.
After pressing <Del> key, the main menu screen appears.
BIOS Setup
※ In order to increase system stability and performance, our engineering staff is
constantly improving the BIOS menu. The BIOS setup screens and descriptions
illustrated in this manual are for your reference only, and may not completely
match with what you see on your screen.
3-1
3.1 µGuru™ Utility
There are two setup menus in this µGuru utility. You may switch between these two by clicking
the left or right arrow key on keyboard:
3.1.1 OC Guru
This option configures the CPU’s clock and voltage.
3.1.2 ABIT EQ
This option displays CPU/system temperature, fan speed, and voltage.
3-2
3.2 Standard CMOS Features
This option configures the time, date, and hard disk type, etc.
BIOS Setup
3.3 Advanced BIOS Features
This option configures the boot sequence.
3-3
3.4 Advanced Chipset Features
This option configures the DRAM timing.
3.5 Integrated Peripherals
This option configures onboard device control.
3-4
3.6 Power Management Setup
This option configures the power management.
BIOS Setup
3.7 PnP/PCI Configurations
This option configures the IRQ settings, latency timers, etc.
3-5
3.8 Load Fail-Safe Defaults
This option loads the BIOS default values for the most stable, minimal-performance system
operations.
3.9 Load Optimized Defaults
This option loads the BIOS default values that are factory settings for optimal-performance
system operations.
3.10 Set Password
This option protects the BIOS configuration or restricts access to the computer itself.
3.11 Save & Exit Setup
This option saves your selections and exits the BIOS setup menu.
3.12 Exit Without Saving
This option exits the BIOS setup menu without saving any changes.
For more information:
www.abit.com.tw
3-6
4. Driver & Utility CD
The “Driver & Utility CD” that came packed with this motherboard contains drivers, utilities and
software applications required for its basic and advanced features.
Place the “Driver & Utility CD” into the CD-ROM drive in your system. The following installation
auto-run screen appears. If not, browse the root directory of the CD-ROM via the File Manager,
and double click the “AUTORUN” file.
[Drivers]: Click to enter the driver installation menu.
[Manual]: Click to enter the user’s manual menu.
•
[Utility]: Click to enter the utilities installation menu.
•
[ABIT Utility]: Click on this tab to enter the menu for installing utilities exclusively
developed by ABIT.
•
[
•
[
Driver & Utility CD
•
•
Browse CD]: Click to browse the contents of this “Driver & Utility CD”.
Close]: Click to exit this installation menu.
4-1
For more information:
www.abit.com.tw
4-2
5. Appendix
5.1 POST Code Definitions
5.1.1 AWARD POST Code Definitions
POST
(hex)
CF
C0
C1
C3
C5
01
03
05
07
08
0A
0E
10
12
14
16
18
1B
1D
1F
21
24
Test CMOS R/W functionality
Early chipset initialization:
-Disable shadow RAM
-Disable L2 cache (socket 7 or below)
-Program basic chipset registers
Detect memory
-Auto-detection of DRAM size, type and ECC
-Auto-detection of L2 cache (socket 7 or below)
Expand compressed BIOS code to DRAM
Call chipset hook to copy BIOS back to E000 & F000 shadow RAM
Expand the Xgroup codes locating in physical address 1000:0
Initial Superio_Early_Init switch
1. Blank out screen
2. Clear CMOS error flag
1. Clear 8042 interface
2. Initialize 8042 self-test
1. Test special keyboard controller for Winbond 977 series Super I/O chips
2. Enable keyboard interface
1. Disable PS/2 mouse interface (optional)
2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional)
3. Reset keyboard for Winbond 977 series Super I/O chips
Test F000h segment shadow to see whether it is R/W-able or not. If test fails, keep beeping
the speaker
Auto detect flash type to load appropriate flash R/W codes into the run time area in F000 for
ESCD & DMI support
Use walking 1’s algorithm to check out interface in CMOS circuitry. Also set real-time clock
power status, and then check for override
Program chipset default values into chipset. Chipset default values are MODBINable by
OEM customers
Initial onboard clock generator if Early_Init_Onboard_Generator is defined. See also POST
26.
Detect CPU information including brand, SMI type (Cyrix or Intel) and CPU level (586 or 686)
Initial interrupts vector table. If no special specified, all H/W interrupts are directed to
SPURIOUS_INT_HDLR & S/W interrupts to SPURIOUS_soft_HDLR.
Initial EARLY_PM_INIT switch
Load keyboard matrix (notebook platform)
HPM initialization (notebook platform)
1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute.
2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead.
Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of
the ESCD’s legacy information.
5-1
Appendix
23
Description
25
26
27
29
2B
2D
33
35
37
39
3C
3E
40
43
47
49
4E
50
52
53
55
57
59
5B
5D
60
63
65
67
69
5-2
Early PCI Initialization:
-Enumerate PCI bus number.
-Assign memory & I/O resource
-Search for a valid VGA device & VGA BIOS, and put it into C000:0
1. If Early_Init_Onboard_Generator is not defined Onboard clock generator initialization.
Disable respective clock resource to empty PCI & DIMM slots.
2. Init onboard PWM
3. Init onboard H/W monitor devices
Initialize INT 09 buffer
1. Program CPU internal MTRR (P6 & PII) for 0-640K memory address.
2. Initialize the APIC for Pentium class CPU.
3. Program early chipset according to CMOS setup. Example: onboard IDE controller.
4. Measure CPU speed.
Invoke Video BIOS
1. Initialize double-byte language font (Optional)
2. Put information on screen display, including Award title, CPU type, CPU speed, full screen
logo.
Reset keyboard if Early_Reset_KB is defined e.g. Winbond 977 series Super I/O chips. See
also POST 63.
Test DMA Channel 0
Test DMA Channel 1.
Test DMA page registers.
Test 8254
Test 8259 interrupt mask bits for channel 1
Test 8259 interrupt mask bits for channel 2
Test 8259 functionality
Initialize EISA slot
1. Calculate total memory by testing the last double word of each 64K page
2. Program writes allocation for AMD K5 CPU
1. Program MTRR of M1 CPU
2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range
3. Initialize the APIC for P6 class CPU
4. On MP platform, adjust the cacheable range to smaller one in case the cacheable ranges
between each CPU are not identical
Initialize USB
Test all memory (clear all extended memory to 0)
Clear password according to H/W jumper (Optional)
Display number of processors (multi-processor platform)
Display PnP logo
Early ISA PnP initialization
-Assign CSN to every ISA PnP device
Initialize the combined Trend Anti-Virus code
(Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional)
1. Initialize Init_Onboard_Super_IO
2. Initialize Init_Onbaord_AUDIO
Okay to enter Setup utility; i.e. not until this POST stage can users enter the CMOS setup
utility
Reset keyboard if Early_Reset_KB is not defined
Initialize PS/2 Mouse
Prepare memory size information for function call: INT 15h ax=E820h
Turn on L2 cache
6B
6D
6F
75
76
77
7A
7C
7F
Program chipset registers according to items described in Setup & Auto-configuration table
1. Assign resources to all ISA PnP devices
2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to
“AUTO”
1. Initialize floppy controller
2. Set up floppy related fields in 40:hardware
Detect & install all IDE devices: HDD, LS120, ZIP, CDROM …
(Optional Feature)
Enter AWDFLASH.EXE if:
-AWDFLASH is found in floppy drive
-ALT+F2 is pressed
Detect serial ports & parallel ports.
Detect & install co-processor
Init HDD write protect
Switch back to text mode if full screen logo is supported
-If errors occur, report errors & wait for keys
-If no errors occur or F1 key is pressed to continue: Clear EPA or customization logo
E8POST.ASM starts
82
83
84
85
87
89
8B
8D
8F
93
94
95
96
Appendix
FF
1. Call chipset power management hook
2. Recover the text font used by EPA logo (not for full screen logo)
3. If password is set, ask for password
Save all data in stack back to CMOS
Initialize ISA PnP boot devices
1. USB final Initialization
2. Switch screen back to text mode
NET PC: Build SYSID Structure
1. Assign IRQs to PCI devices
2. Set up ACPI table at top of the memory.
1. Invoke all ISA adapter ROMs
2. Invoke all PCI ROMs (except VGA)
1. Enable/Disable Parity Check according to CMOS setup
2. APM Initialization
Clear noise of IRQs
Read HDD boot sector information for Trend Anti-Virus code
1. Enable L2 cache
2. Program Daylight Saving
3. Program boot up speed
4. Chipset final initialization.
5. Power management final initialization
6. Clear screen & display summary table
7. Program K6 write allocation
8. Program P6 class write combining
Update keyboard LED & typematic rate
1. Build MP table
2. Build & update ESCD
3. Set CMOS century to 20h or 19h
4. Load CMOS time into DOS timer tick
5. Build MSIRQ routing table
Boot attempt (INT 19h)
5-3
5.1.2 AC2005 POST Code Definitions
POST
(hex)
Description
Power On Sequence
8.1.
Start power on sequence
8.2.
Enable ATX power supply
8.3.
ATX power supply ready
8.4.
DDR voltage ready
8.5.
Setup PWM for CPU core voltage
8.6.
Assert PWM for CPU core voltage
8.7.
Check CPU core voltage
8.8.
CPU core voltage ready
8.9.
Initial clock generator IC
8.A.
North Bridge chipset voltage ready
8.B.
AGP voltage ready
8.C.
3VDUAL voltage ready
8.D.
VDDA 2.5V voltage ready
8.D.
GMCHVTT voltage ready
8.E.
Check CPU fan speed
8.F.
Assert all power ready
9.0.
Complete µGuru initial process
AWARD BIOS take over booting job
Power Off Sequence
9.1.
Start power off sequence
9.2.
De-Assert all power
9.3.
De-Assert power on
9.4.
De-Assert LDT Bus power
9.5.
De-Assert PWM for CPU core voltage
9.6.
De-Assert CPU core voltage
9.7.
Check CPU core voltage
9.8.
De-Assert ATX power supply
9.9.
Complete power off sequence
Others
5-4
F.0.
Button reset
F.1.
SoftMenu reset
F.2.
Power on sequence timeout
F.3.
Power off sequence timeout
5.2 Troubleshooting (How to Get Technical Support?)
5.2.1 Q & A
Q: Do I need to clear the CMOS before I use a new motherboard to assemble my
new computer system?
A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard.
Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and
then back. When you boot up your system for the first time, follow the instructions in the
user's manual to load the optimized defaults.
Q: If my system hangs when I update the BIOS or set the wrong CPU parameters,
what should I do?
A: Whenever you update the BIOS or if the system hangs due to wrong CPU parameters
setting, always clear CMOS jumper before booting up again.
Q: Why does the system fail to boot up again right after a mechanical power-off?
A: Please keep a 30-second interval between each mechanical power On/Off.
Q: Why does the system fail to boot up and nothing displays on the screen after I
did some over-clocking or non-standard settings inside the BIOS?
A: It should not cause hardware or permanent damage to motherboard when BIOS settings
were changed from default to over-clocking or non-standard status.
We suggest the following three troubleshooting methods to discharge CMOS data, recover
the hardware default status, and then making the motherboard work again. There is no
need to bother returning the motherboard to where you bought it from or go through an
RMA process.
Step 1.Switch off the power supply unit and then switch it on again after one minute. If
there is no power-switch on the power supply unit, disconnect its power cord for
one minute and then reconnect.
Press and hold the <Insert> key on the keyboard, and press the power-on button
to boot up system. If it works, release the <Insert> key and hit <Del> key to enter
the BIOS setup page to apply the correct settings.
If the situation remains the same, repeat the procedures in Step 1 for three times,
or try Step 2.
Step 2.Switch off the power supply unit or disconnect the power cord. Open the chassis
cover. Locate the CCMOS jumper near the button battery. Change the jumper
position from default 1-2 to 2-3 for one minute to discharge the CMOS data, and
then put it back to default 1-2 position.
Close the chassis and switch on the power supply unit or plug in the power cord.
Press the power-on button to boot up system. If it works, hit <Del> key to enter
the BIOS setup page to do the correct settings.
If the situation remains the same, try Step 3.
5-5
Appendix
Step 3.The same procedure as Step 2, but while discharging the CMOS data, pull out the
ATX power connectors from motherboard and remove the button battery during
CMOS discharge.
Q: How to get a quick response for my request on technical support?
A: Please carry out a simple troubleshooting before sending “Technical Support Form”:
System boot-up fails after the system had been assembled:
Check the motherboard’s supporting specifications first to see if all the key components
attached in your system can meet.
To do so, you may:
Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and
Power Supply), and then reboot.
If the trouble still exists, try another VGA card of different brand/model to see if the
system will start.
If the trouble still exists, try another memory module of different brand/model.
If the trouble still exists, try another CPU and Power Supply.
If the system runs successfully, shut it down and start re-installing the interface cards and
devices that were previously installed in the system. Re-install and start the system one at a
time until the system won’t start.
Malfunction in the OS:
If the system hangs after resuming from S3 or some testing program, if the CPU cannot be
recognized properly, if the display resolution mixed, or if a certain program cannot be
executed, etc, you may:
Upgrade the motherboard’s latest BIOS version.
Upgrade the add-on device’s latest driver version.
Check if there is any conflict in the “Control Panel/System Properties”.
Q: How to fill in the “Technical Support Form”?
A: To fill in this “Technical Support Form”, please refer to the following instructions:
5-6
•
Region: Type in your country name.
•
E-mail: Type in your contact E-mail information.
•
First name: Type in your first name.
•
Last name: Type in your last name.
•
Subject: Type in the model name and the problem of your motherboard.
Example 1: AA8XE and SCSI 29160 malfunction
Example 2: AA8XE boot fails, POST code AF
Example 3: AA8XE (system hang when S3 resume)
•
Motherboard: Type in the model name and revision number of your motherboard.
Example: AA8XE REV: 1.00
•
BIOS Version: Type in the BIOS version of your motherboard. (You can find it on the
screen during the POST sequence.)
•
CPU: Type in the brand name and the speed (MHz) of your CPU. (Illustrate the
over-clocking status if you had done so.)
Example: Intel 650 3.4GHz (OC FSB=220MHz)
•
Memory brand: Type in the brand and model name of your memory module.
Example: Memory brand: Kingston (KVR533D2N4/1G)
•
Memory size: Type in the size of your memory module.
Example: 512M* 4PCS
•
Memory configuration: Type in the memory configuration in BIOS setting.
Example: Memory Timing: 2.5-3-3-7 @533MHz
•
Graphics information: Note Graphics card’s brand, model and driver version
•
Graphics card: Type in the brand and model name of your graphics card.
Example: ATI RADEON X850 XT PE
•
Graphics driver version: Type in the driver version of your graphics card
Example: Catalyst 5.12V
•
Power supply maker: Type in the brand and model name of your power supply unit.
•
Power supply wattage: Type in the power wattage of your power supply unit.
•
Storage devices: Type in the brand and specifications of your HDD drive and quantity.
Specify if it was inserted on IDE (Master or Slave) or SATA ports, including the RAID
allocation status.
Example 1: WD Caviar WD600 60GB (on IDE2 master), Maxtor DiamondMax 10 SATA
300GB (on SATA 3)
Example 2: Maxtor DiamondMax 10 SATA 300GB *2 (on SATA 3, SATA 4 RAID 1)
•
Optical devices: Type in the brand and specifications of your optical drives and
quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports.
•
Other devices: Indicate which add-on cards or USB devices that you absolutely sure
are related to the problem. If you cannot identify the problem’s origin, indicate all the
add-on cards or USB devices inserted on your system.
Example: AHA 29160 (on PCI 2), Sandisk Cruzer mini 256MB USB Flash-disk.
•
Operating system: Indicate which OS and language version
Example: Microsoft Windows XP SP2, English version
Example: Microsoft Media Center Edition 2005, Korean version
•
Problem description: Describe the problem of your system configuration. Indicate
the steps to duplicate problem if possible.
See the next page for a blank Technical Support Form, or visit our website to fill in the
form on line (http://www.abit.com.tw/page/en/contact/technical.php).
Q. Is the motherboard dead? Do I need to return it to where I bought from or go
through an RMA process?
A: After you had gone through the troubleshooting procedures, yet the problem still exists, or
you find an evident damage on the motherboard. Please contact our RMA center.
(http://www2.abit.com.tw/page/en/contact/index.php?pFUN_KEY=18000&pTITLE_IMG)
Appendix
5-7
5.2.2 Technical Support Form
Country:
First name:
Last Name:
Subject:
Motherboard:
BIOS Version:
CPU:
Memory brand:
Memory size:
Memory configuration:
Graphics card:
Graphics driver version:
Power supply maker:
Power supply wattage:
Storage devices:
Optical devices:
Other devices:
Operating system:
Problem description:
5-8
5.2.3 UNIVERSAL ABIT Contact Information
Taiwan Head Office
UNIVERSAL ABIT Co. Ltd.
No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan
Tel: 886-2-8751-8888
Fax: 886-2-8751-3382
North America, South America
ABIT Computer (U.S.A.) Corporation
2901 Bayview Drive, Fremont, CA 94538, U.S.A.
Tel: 1-510-623-0500
Fax: 1-510-623-1092
Website: http://www.abit-usa.com
RMA Center: http://rma.abit-usa.com
U.K., Ireland
ABIT Computer (U.K.) Corporation Ltd.
Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1 4QX, U.K.
Tel: 44-1438-228888
Fax: 44-1438-226333
Austria, Czech, Romania, Bulgaria, Slovakia, Croatia, Bosnia, Serbia, Macedonia
Asguard Computer Ges.m.b.H
Schmalbachstrasse 5, A-2201 Gerasdorf / Wien, Austria
Tel: 43-1-7346709
Fax: 43-1-7346713
Germany and Benelux (Belgium, Netherlands, Luxembourg), France, Italy, Spain,
Portugal, Greece, Denmark, Norway, Sweden, Finland, Switzerland
AMOR Computer B.V. (ABIT's European Office)
Jan van Riebeeckweg 15, 5928LG, Venlo, The Netherlands
Tel: 31-77-3204428
Fax: 31-77-3204420
Shanghai
ABIT Computer (Shanghai) Co. Ltd.
Tel: 86-21-6235-1829
Fax: 86-21-6235-1832
Website: http://www.abit.com.cn
Poland
Appendix
ABIT Computer (Poland) Co. Ltd.
Przedstawicielstwo w Polsce, ul. Wita Stwosza 28, 50-149 Wrocław
Tel: 48 71 780 78 65 (Technical support/RMA)
Tel: 48 71 718 19 70 (PR/Marketing)
Fax: 48 71 780 78 66
5-9
www.abit.com.tw
Johnathan “Fatal1ty” Wendel
P/N: 4310-0000-20
Rev. 1.00
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