Acer Aspire 3020 Series, Aspire 5020 Series laptop Service Guide

Aspire 3020/5020 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on Aspire 3020/5020 service guide.

Date Chapter Updates

Copyright

Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many feature:

Platform and memroy

Aspire 3020 Series

T

Mobile AMD Sempron

TM

processor 2600+/3000+ or higher with 128 KB L2 cache, or

T

Mobile AMD Sempron

TM

processor 2800+/3100+ or higher with 256 KB L2 cacher


T

AMD Turion

TM

64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with 128 KB L1 cache and 512

KB L2 cache, or

T

T

T

AMD Turion

TM

64 ML-30/ML-34/ML-37/ML-40 processor at 1.6/1.8/2.0/2.2 GHz or higher with 128

KB L1 cache and 1MB L2 cache

ATI RS480M and SB400 chipset

256/512 MB of DDR333 memory, upgradeable to 2 GB using two soDIMM modules

Display

T

T

T

T

T

Thim-Film Transistor (TFT) displaying at : t

15.0” XGA (1024 x 768) t

15.0” SXGA+ (1400 x 1050) t

15.4” WXGA (1280 x 800) t

15.4” WXGA+ (1680 x 1050)

ATI MOBILITY

TM

RADEON

TM

X600 or ATI MOBILITY

TM

RADEON

TM

X700

Simultaneous display on LCD and CRT display

DualView

TM

support

MPEG-2/DVD hardware-assisted capability

Storage subsystem

T

One 40 GB or harger hard disk drive

T

T

Optical drive options: t

DVD-Super Multi t

DVD-Dual t

DVD/CD-RW combo

6-in-1 card reader (MS/MS PRO/MMC/SD/SM/xD-Picture Card

Input devices

T

T

T

88/89-key keyboard

Touchpad with 4-way integrated scroll button

Six easy-launch buttons

Chapter 1 1

Audio

T

T

Audio system with two built-in speakers

MS-Sound compatible

Communication

T

Modem: 56K ITU V.90/V.92 modem with PTT approval; wake-on ring ready

T

T

LAN: 10/100/1000 Mbps Fast Ethernet (for selected models); wake-on-LAN ready

WLAN (manufacturing option): integrated 802.11b/g dual band (for selected models), or 802.11a/b/ g tri-mode WI-Fi CERTIFIED technology support

TM

WLAN solution (for selected models); Acer SignalUp wireless

T

WPAN (manufacturing option): integrated Bluetooth

®

Human-centric design and ergonomics

T

Rugged, yet extremely portable design

T

T

T

T

Stylish appearance

Full-size keyboard with four programmable launch keys

Ergonomically-centered touchpad pointing device

Internet 4-way scroll button

I/O Ports

T

T

T

T

T

T

T

T

T

T

T

T

Four USB 2.0 ports

IEEE 1394 port

Ethernet (RJ-45) port

Modem (RJ-11) port

Extternal display (VGA) port

S-video/TV-out port

Microphone/line-in jack

Headphones/speaker/line-out port

Infrared (FIR) port

Type II PC Card slot

6-in-1 card reader

DC-in jack for AC adaptor

2 Chapter 1

System Block Diagram

1

A

C

B

D

5

See 'TEXT' in 0MEMO or 1MEMO property in component

Dummy when 'USE EZ4'

Dummy when 'NO EZ4'

Dummy when use '10/100'

Dummy when use 'GIGA'

Dummy when use 'UMA'

Dummy when use 'DIS'

CLK GEN

IDT CV137

3

Dummy when use 'SATA'

Dummy when use 'IDE'

LEDs

RTC BAT.

BUTTONs

17

18

35

Dummy when use ''M26'

Dummy when use ''M24'

4

Bolsena Block Diagram

AMD CPU

35W/25W

4,5,6,7

HyperTransport

6.4GB/S 16b/8b

3

DDR 333/400

PWR SW

TSP2220A

28

PCMCIA

SLOT

Support

TypeII

28

1394 4pin

Conn

28

PCMCIA I/F

MS/xD

SM/MMC/SD

5 in 1

28

Mini-PCI

802.11a/b/g

31

RJ45

30

TI

PCI 7411

1* Slot Cardbus

1* 1394

CardReader

26,27

PCI Bus / 33MHz

TXFM

30

TXFM

30

1000Mb

10/100Mb

PCI LAN

Realtek

RTL8110SBL

1000/100/10

RTL8100C

100/10

29

91.4C501.001 (04243)

2

200-PIN DDR SODIMM

DDR x2

8,9,10

SVIDEO/COMP

TVOUT

16

ATI

RS480M

AGTL+ CPU I/F + UMA

11,12,13,14

PCI-Express x2

PCI Express x16 ATI

M26/M24

50,51,52

VRAM x4

(M26/M24 diff.) 53,54

PCI

ATI

SB400

ACPI 2.0

6xUSB 2.0

USB x 4

24

AC97

6-CH

AC97 2.2

MODEM

MDC Card

24

RJ11

CONN

30

RGB CRT

CRT

16

CH7307C

15

TMDS DVI-D

(EZ4 only ) 15

BlueTooth miniUSB

24

CODEC

ALC655

32

OP AMP

G1421

33

LVDS

LCD

17

Line In

MIC In

33

Line Out

33

Int. SPKR

33

LPC Bus / 33MHz

ATA 133

LPC I/F

18,19,20,21,22

NS SIO

PC87392

37

Thermal

& Fan

G792 23

SATA

25

HDD

25

DVD/

CD-RW

25

KBC

KB3910

34

Touch

Pad

35

Int.

KB

35

XBUS

ISA ROM

36

FIR

37

AC

IN

RJ45-11

5

SEARIAL

PORT

CRT

Port Replicator 4 (124 PIN)

PRINTER PS2

MIC

LINE IN

LINE

OUT

TV

OUT

DVI PCIeX2 SMBUS

4 3 2

PCB Layer Stackup

L1: Signal 1

L2:VCC

L3: Signal 2

L4: Signal 3

L5: GND

L6: Signal 4

Power Block Diag -> Page 40

D

1

C

B

A

Chapter 1 3

Board Layout

Top View

4

3

4

1

2

5

6

Keyboard Connector

Bluetooth Board Connector

LCD Cable Connector

LED Board Connector

Lid Switch

Modem Cable Connector

7

8

9

10

11

3 in 1 Connector

Speaker Connector

Internal Microphone Connector

Modem Board Connector

Touchpad Board Connector

Chapter 1

Bottom View

7

8

5

6

3

4

1

2

9

10

11

12

Power Jack

CRT

Docking

Audio Cable Connector

Main Battery Connector

ODD Connector

Media Bay Connector

Mini PCI Slot

Second Battery Connector

RTC Battery Connector

DDR DIMM Connector

HDD Connector

Chapter 1

20

21

22

23

16

17

18

19

24

25

26

27

Audio Cable Connector

Line-in Connector

Headphone Out Connector

Microphone-in Connector

USB Connector

IEEE 1394 Connector

PCMCIA

USB Connector

CPU Socket

USB Connector

S-Video

RJ45 and RJ11 Connector

5

13

14

15

IR

Bluetooth Switch

Wireless Switch

28

29

30

LAN Cable Connector

FAN Connector

LAN Cable Connector

6 Chapter 1

An Aspire tour

Front View

Chapter 1

7

8

9

4

5

2

3

#

1

6

# Item

Icon

Power button

Microphone

Keyboard

Touchpad

Item

Display screen

Click buttons (left, center and right)

Launch keys

Palmrest

Description

Status indicators

Description

Also called LCD (liquid-crystal display), displays computer output.

Turns the computer on and off.

Internal microphone for sound recording.

For entering data into your computer.

Touch-sensitive pointing device which functions like a computer mouse.

The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.

Buttons for launching frequently used programs.

Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computer’s function and components.

Comfortable support area for our hands when you use the computer.

7

# Item Description

"Launch keys" on page 10

Closed Front View

5

6

7

8

3

4

#

1

2

# Icon

Icon

Item

Speakers

Item

Bluetooth

® communication button/ indicator

Description

Description

Left and right speakers deliver stereo audio output.

Press to enable/disable Bluetooth function.

Lights to indicate the status of Bluetoothcommunications (manufacturing option).

Wireless communication button/ indicator

Line-in/mic-in jack

Press to enable/disable Wireless function.

Lights to indicate the status of wireless

LAN communications. (manufacturing option).

Accepts input from external microphones.

Speaker/Line-Out/

Headphone jack

Connects to audio line-out devices (e.g., speakers, headphones).

Battery indicator

Lights when the battery is being charged

Power indicator

Lights when the computer is on.

Latch Locks and releases the lid.

8 Chapter 1

Left View

# Icon Item Description

3

4

#

1

2

5

6

7

8

# Icon Item

Item

Ventilation slots

S-video/TV-out port

IEEE 1394 port

3 USB 2.0 ports

Infrared port

PC Card slot

6-in-1 card reader

Description

Description

Enable the computer to stay cool, even after prolonged use.

Connects to a television or display device with S-video input (manufacturing option).

Connects to IEEE 1394 devices

(manufacturing option).

Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

Interfaces with infrared devices like infrared printer and IR-aware computer

(manufacturing option).

Connects to one Type II PC Card.

Note:

Accepts and MS, MS PRO, MMC, SD, SM or xD-Picture card (manufacturing option).

Note: Only one card can operate at any given time.

PC Card slot eject button

Ejects the PC Card from the slot.

Right View

Chapter 1

#

# Item

Icon

Note:

Description

Item Description

9


1

2

3

# Item Description

Note:

Optical drive eject button

Optical disk access indicator

Optical drive

Ejects the optical drive tray from the drive.

LED that indicates when an optical disk is being read or written.

Internal optical drive; accepts CDs or DVDs depending on the optical drive type.

Rear Panel

4

5

6

2

3

1

#

7

# Icon

Icon

Item

Item

Security Keylock

Description

Description

Connects toa Kensington-compatible computer security lock.

Power jack Connects to an AC adaptor.

Modem jack (RJ-11) Connects to a phone line.

Network jack

USB 2.0 port

Connects to an Ethernet 10/100/1000based network.

Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

External display port Connects a display device (e.g., external monitor, LCD projector).

Ventilation slots Enable the computer to stay cool, even after prolonged use.

10 Chapter 1

Bottom Panel


2

3

#

1

4

5

6

# Item Description

Item

Wireless LAN bay

Battery lock

Battery release latch

Battery bay

Cooling fan

Description

Houses the computer’s wireless LAN.

Locks the battery in place.

Releases the battery for removal.

Houses the computer’s battery pack.

Memory and hard disk bay

Note: Do not cover or obstruct the opening of the fan.

Houses the computer’s main memory and hard disk (secured by a screw).

Indicators

The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.

The power, battery and wireless communication status indicators are visible even when the LCD display is closed.

Chapter 1 11

Icon Function

Cap lock

Description

Lights when Cap Lock is activated

Num lock Lights when Num Lock is activated.

Media Activity

Bluetooth

Wireless LAN

Power

Battery

Indicates when the hard disc or optical drive is active.

Indicates the status of Bluetooth communication.

Indicates the status of wireless LAN communication.

Lights up when the computer is on.

Lights up when the battery is being charged.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Launch Keys

Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web browser, Acer Empowering key “ “ and one user-programmable button.

Press “ “ to ru the Acer eManager. Please see “Acer eManager”. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.

12 Chapter 1

Launch key

Mail

Web browser

P

Default application

Email application (user-programmable)

Internet browser (user-programmable)

Acer eManager (user-programmable)

User-programmable

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad Basics

The following teaches you how to use the touchpad:

Chapter 1 13

14

T

T

T

Move your finger across the touchpad (2) to move the cursor.

Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the touchpad is the same as clicking the left button.

Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function

Execute

Left Button (1)

Click twice quickly

Right Button

(4)

Main touchpad

(2)

Tap twice (at the same speed as doubleclicking the mouse button)

Center button (3)

Select

Drag

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Tap once

Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor.

Access context menu

Scroll

Click once

Click and hold to move up/down/left/right.

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping too hard will not increase the touchpad’s responsiveness.

Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Lock Keys and embedded mumeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock Key

Caps Lock

Num lock

<Fn>+<F11>

Scroll lock

<Fn>+<F12>

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold <Shift> while using cursor-control keys.

Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Hold <Fn> while using cursor-control keys.

Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Chapter 1 15

Key

Windows key

Application key

Icon Description

Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the

Start menu. It can also be used with other keys to provide a variety of function:

+ <Tab> Activates next taskbar button.

+ <E> Opens the My Computer window

+ <F1> Opens Help and Support.

+ <F> Opens the Find: All Files dialog box.

+ <R> Opens the Run dialog box.

+ M Minimizes all windows.

<Shift>+ action.

+ <M> Undoes the minimize all windows

This key has the same effect as clicking the right mouse button; it opens the application’s context menu.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

16

Hot Key

Fn-F1

Fn-F2

Fn-F3

Icon Function

Hot key help

Description

Displays help on hot keys.

Acer eSetting Launches the Acer eSettings in Acer eManager.

Acer ePowerManagement

Launches the Acer ePowerManagement in Acer eManager.

Chapter 1

Fn-F7

Fn-F8

Fn-w

Fn-y

Hot Key

Fn-F4

Fn-F5

Fn-F6

Fn-x

Fn-z

Icon

Sleep

Function Description

Puts the computer in Sleep mode.

Display toggle

Screen blank

Touchpad toggle

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power.

Press any key to return.

Turns the internal touchpad on and off.

Speaker toggle Turns the speakers on and off.

Volume up

Volume down

Increases the speaker volume.

Decreases the speaker volume.

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.

To type:

Chapter 1 17

The Euro symbol

1.

Open a text editor or word processor.

2.

Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.

The US dollar sign

1.

Open a text editor or word processor.

2.

Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.

NOTE: This function varies by the operating system version.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

18 Chapter 1

Hardware Specifications and Configurations

Processor

CPU type

Item

Core logic

CPU package

CPU core voltage

Specification


Mobile AMD Sempron

TM

processor 2600+/3000+ or higher with 128 KB L2 cache, or

Mobile AMD Sempron

TM

processor 2800+/3100+ or higher with 256 KB L2 cacher


AMD Turion

TM

64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with

128 KB L1 cache and 512 KB L2 cache, or

AMD Turion

TM

64 ML-30/ML-34/ML-37/ML-40 processor at 1.6/1.8/2.0/2.2

GHz or higher with 128 KB L1 cache and 1MB L2 cache

ATI RS480M+ ATI SB400

Intel socketable 478pin Micro-BGA

1.308V (highest frequency mode) to 0.956V (low frequency mode)

0.748V (deeper sleep mode)

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Supported protocols

Specification

Phneoix

3A03

SST 39SF040A, 512KX8 CMOS Boot Block Flash Memory

512KB

32-pin PLCC

ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP

1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394

Set by setup manual BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Chapter 1

Specification

Built-in CPU

128KB/256KB for Aspire 3020 Series

512KB/1MB for Aspire 5020 Series

Always enabled

Always enabled

Fixed in write-back

Specification

AMD CPU built-in

0MB (no on-board memory)

2 sockets

1024MB

2G (by two 1024MB SO-DIMM module)

DDR Synchronous DRAM

333 MHz

19

20

System Memory

Item

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Specification

2.5V and 1.25V

200-pin soDIMM

You can install memory modules in any combinations as long as they match the above specifications.

Memory Combinations

Slot 1

256MB

256MB

256MB

256MB

512MB

512MB

512MB

512MB

0MB

0MB

0MB

0MB

128MB

128MB

128MB

1284MB

1024MB

1024MB

1024MB

1024MB

1024MB

Slot 2 Total Memory

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.

LAN Interface

Chipset

Supports LAN protocol

Item

LAN connector type

LAN connector location

Features

Specification

Realtek RTC8110SBL(10/100/1000M) ; RTL8100C(10/100M)

10/100/1000Mbps

RJ45

Rear side

Integrated 10/100 BASE-T transceiver

Wake on LAN support compliant with ACPI 2.0

PCI v2.2

IR Interface

128MB

256MB

512MB

1024MB

128MB

256MB

512MB

1024MB

128MB

256MB

512MB

1024MB

128MB

256MB

512MB

1024MB

0MB

128MB

256MB

512MB

1024MB

384MB

512MB

768MB

1280MB

640MB

768MB

1024MB

1536MB

128MB

256MB

512MB

1024MB

256MB

384MB

640MB

1152MB

1024MB

1125MB

1280MB

1536MB

2048MB

Item Specification

Part name

Package

VISHAY TFU6102F

8-pin SMT type

Chapter 1

IR Interface

Item

Performance

Compliant

Modem Interface

Item

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

Bluetooth Interface

Item

Chipset

Data throughput

Protocol

Interface

Connector type

4Mbit/s

IrDA 1.1

56K

V.90/V.92

RJ11

Rear side

Specification

Specification

Specification built-in ATI SB400

723 bps (full speed data rate)

Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified).

USB 1.1

Mini-USB

Wireless Module 802.11b/g (optional device)

Item

Chipset

Data throughput

Protocol

Interface built-in ATI SB400

11~54 Mbps

802.11b+g

Mini-PCI type II

Specification

Wireless Module 802.11a/b/g (optional device)

Item

Chipset

Data throughput

Protocol

Interface built-in ATI SB400

11~54 Mbps

802.11 a+b+g

Mini-PCI type II

6-in-1 card reader

Chipset

Protocol

Item

Specification

Specification

TI PCI7411 support

MS/MS PRO/MMC/SD/SM/xD

Hard Disk Drive Interface

Item

Vendor &

Model Name

HGST HTS424040M9AT00/

Toshiba Pluto MK4025GAS/

Seagate ST94019A

HGST MORAGA

IC25N060ATMR04-0

Toshiba Pluto MK6025GAS

Seagate 960821A

Chapter 1

HGST MORAGA

IC25N080ATMR04-0

SEAGATE ST9808210A

21

22

Hard Disk Drive Interface

Item

Capacity (MB) 40000

Bytes per sector

512

Data heads 2

Drive Format

Disks

Spindle speed

(RPM)

1

4200 RPM

Performance Specifications

Buffer size 2048KB

Interface

Max. media transfer rate

(disk-buffer,

Mbytes/s)

ATA/ATAPI-6; ATA-6

372

Data transfer rate

(host~buffer,

Mbytes/s)

100 MB/Sec.

Ultra DMA mode-5

DC Power Requirements

Voltage tolerance

5V(DC) +/- 5%

Combo Drive Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Buffer Memory

Interface

Applicable disc format

Loading mechanism

60000

512

3 (for Hitachi and Seagate)

4 (for Toshiba)

2

4200 RPM

80000

512

4 (for Hitachi)

3 (for Seagate)

2

4200 RPM

8192KB

ATA/ATAPI-6; ATA-6

350

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

8192KB

ATA/ATA-6; ATA-6

350

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

Specification

DVD/CDRW KME UIDA760 (24x24x8x24x)

DVD/CDRW QSI SBW-242C (24x24x8x24x)

With CD Diskette

Sustained:

Max 3.6Mbytes/sec

2MB

Enhanced IDE(ATAPI) compatible

With DVD Diskette

Sustained:

Max 10.8Mbytes/sec

DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.7GB)

CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession)

Video CD, CD-Extra, (CD+), CD-test

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

Power Requirement

Input Voltage

DVD-Dual Interface

Item

Vendor & model name

Performance Specification

DVD Dual HLDS GWA-4040N

With CD Diskette

Specification

With DVD Diskette

Chapter 1

DVD-Dual Interface

Item

Transfer rate (KB/sec)

Buffer Memory

Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Voice channel

Sampling rate

Internal microphone

Internal speaker / Quantity

Video Interface

Item

Chipset

Package

Interface

Supports ZV (Zoomed Video) port

Sustained:

Max 3.6Mbytes/sec

2MB

Enhanced IDE(ATAPI) compatible

Specification

Sustained:

Max 10.8Mbytes/sec

Support disc formats

1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and

CD-Text

2. Reads data in Photo CD (single and Multi-session)

3. Reads standard CD-DA

4. Reads and writes CD-R discs

5. Reads and writes CD-RW discs

6. Reads and writes in each dVD+R/RW (Ver. 1.1)

7. Reads data in each DVD-ROM and DVD-R (Ver. 2.0 for Authoring)

8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and

DVD+R/RW (Ver1.1)

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

Specification

ALC655

Built-in

Stereo

18 bit stereo digital to analog converter

18 bit stereo analog to digital converter

AC97

Line-in, CD

8/16-bit, mono/stereo

44,1 KHz (48K byte for AC97 interface)

Yes

Yes/2

Specification

ATI Mobility RADEON

®

X700

MBGA 708 pin

PCIE x16

Yes

Chapter 1 23

Video Memory

Chipset

Memory size

Interface

Item

24

USB Port

Item

Chipset

USB Compliancy Level

OHCI

Number of USB port

Location

Serial port function control

IEEE 1394 Port

Item

Chipset

Number of IEEE 1394 port

Connector type

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

System Board Major Chips

Item

Core logic

VGA

LAN

IEEE 1394

USB 2.0

Super I/O controller

MODEM

Bluetooth

Wireless 802.11 b

Specification

ATI Mobility RADEON

®

X700

64MB/128MB

DDR

Specification

ATI SB400

2.0

USB 1.1 and USB 2.0 Host controller

4 three on the left side; one on the rear side

Enable/Disable by BIOS Setup

Specification

TI PCI7411

1

IEEE 1394

Specification

TI PCI7411

Type-II

One type-II

Left panel

No ZV support

Yes

Controller

ATI RS480M+ATI SB400

ATI Mobility RADEON

®

X700

BroadCom BCM4401 (10/100M); BCM5788M(1G)

TI PCI7411

ATI SB400

PC 87392 built-in ATI SB400 built-in ATI SB400

Chapter 1

System Board Major Chips

Wireless 802.11 b+g

PCMCIA

Audio

6-in-1 card reader

Item

Keyboard

Item

Keyboard controller

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Number of battery cell

Package configuration

Normal voltage

Charge voltage built-in ATI SB400

TI PCI7411

ALC655

TI PCI7411

Specification

KB 3910

88-/89-key

Yes

1. Plug USB keyboard to the USB port directly: Yes

2. Use port replicator then plug a USB/PS 2 keyboard to the USB port/PS 2 port on the port replicator: Yes

LCD 15 inch

Item

Vendor & model name

Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch

Pixel Arrangement

Display Mode

Typical White Luminance (cd/m

2

) also called Brightness

Luminance Uniformity

Contrast Ratio

Response Time (Optical Rise Time/Fall

Time)msec

Nominal Input Voltage VDD

Specification

AU:

B150XG01

381

304.1x228.1

1024x768 XGA

0.297x0.297

R.G.B. Vertical

Stripe

Normally White

180 (5 point average)

150 (5 point average)

N/A

300

24/11

15/35

+3.3V Typ.

Specification

Sanyo 4UR18650F-2-QC140

Panasonic CGR-B/8B5AE

Li-ion

4400 mAh

8

4 cells in series, 2 series in parallel

14.4V

16.8+-0.2v

QDI

QD15XL06-01

15.0 inches

304.1x228.1

1024x768 XGA

0.099x0.297

R.G.B. Vertical

Stripe

Normally White

160

N/A

300

8/17

+3.3V

Controller

Hannstar

HSD150PX14-A07

15.0 inches

304.1x228.1

1024x768 XGA

0.297x0.297

R.G.B. Vertical

Stripe

Normally White

150

70

250

10/25

3.3V

Chapter 1 25

26

LCD 15 inch

Item

Typical Power Consumption (watt)

Weight

Physical Size(mm)

Electrical Interface

Support Color

Viewing Angle (degree)

Horizontal: Right/Left

Vertial: Upper/Lower

Operating

Storage (shipping)

Specification

5.6/5.7

550

317.3x242.0x6.0

1 channel LVDS

262K colors (RGB

6-bit data driver)

40/40

10/30

0 to +50

-20 to +60

3.96

570

317.3x242.0x5.9

1 channel LVDS

262,144

45/45

15/35

0 to +50

-25 to +60

LCD 15 inch and 15.4 inch

Item

Vendor & model name

Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch

Pixel Arrangement

Display Mode

Typical White Luminance (cd/m

2

) also called Brightness

Luminance Uniformity

Contrast Ratio

Response Time (Optical Rise Time/Fall

Time)msec

Nominal Input Voltage VDD

Typical Power Consumption (watt)

N/A

250

10/20(typ)

Weight

Physical Size(mm)

Electrical Interface

Support Color

Specification

LG LP150X08-A3

15.0 inches, 38.1cm

304.1x228.1

1024x768 XGA

0.297x0.297

R.G.B. Vertical

Stripe

Transmissive mode, normally White

150

LG LP154W01-

A5K2

15.4 inches

331.2x207.0

1280x800 WXGA

0.25875x0.25875

R.G.B. Vertical

Stripe

Transmissive & normally White

150

40

300

30/30

+3.3V

4.3 for backlight unit only

540

317.3x242.1x6.0

1 channel LVDS

262K

+3.3V

5.36

585

344x222.0x6.35 max

1 channel LVDS

262K

Viewing Angle (degree)

Horizontal: Right/Left

Vertial: Upper/Lower

45/45

15/35

45/45

15/35

Operating

Storage (shipping)

0 to +50

-20 to +60

0 to +50

-20 to +60

N/A

600

317.3x242.0x6.5

1 channel LVDS

262,144

40/40

20/40

0 to +50

-20 to +60

CHIMEI N154I1-

L07

390.1

331.2x207.0

1280x800 WXGA

0.25875x0.25875

R.G.B. Vertical

Stripe

Normally White

190

N/A

500

10/20

+3.3V Typ.

4.22 for backlight unit

625

344x222.0x6.35 max

1 channel LVDS

262K colors (RGB

6-bit data driver)

45/45

15/35

0 to +50

-20 to +60

Chapter 1

LCD Inverter

Item

Vendor & model name

Brightness conditions

Input voltage (V)

Input current (mA)

Output voltage (V, rms)

Output current (mA, rms)

Output voltage frequency (k Hz)

AC Adaptor

Item

Input rating

Maximum input AC current

Inrush current

Efficiency

System Power Management

ACPI mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Save to Disk (S4)

SUMIDA TWS-449-147

Vadj=3.3V

8~20

350 (max)

1600 (no load)

5.6~5.4

55~58K Hz

Specification

Specification

90V AC to 264V AC, 47Hz to 63Hz

1.7A

220A@115VAC

220A@230VAC

82% min. @115VAC input full load

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disc may be power managed in this state.

CPU set power down

VGA Suspend

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

CD-ROM Power Down

Super I/O Low Power mode

Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.

Chapter 1 27

28 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

. Info.

PhoenixBIOS Setup Utility

Main Advanced Security Boot Exit

CPU Type :

CPU Speed :

HDD Model Name :

Mobile AMD Sempron(tm) ProcesIntel (R) Celeron (R) M processor

1.80 GHz

ST960821A - (PM)

HDD Serial Number : None

ATAPI Model Name :

TSSTcorpCD/DVDW TS-LS32A - (SM)

ATAPI Serial Number :

None

System BIOS Ver:

VGA BIOS Ver

V0.06A

BK-ATI VER008.025M.000.000

KBC Ver

Serial Number

01.17

xxxxxxxxxxxxxxxxxxxxxx

22 Byte

Asset Tag Number

Produc t Name

Manufacturer Name:

N/A

TravelMate 4400

Acer

32 Byte

16 Byte

UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

16 Byte

32 Byte

F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

→

Select Menu Enter Select

4

Sub - Menu F10 Save and Exit

Chapter 2 29

Navigating the BIOS Utility

There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.

Follow these instructions:

T

T

To choose a menu, use the cursor left/right keys (zx).

To choose a parameter, use the cursor up/down keys ( wy).

T

T

T

T

To change the value of a parameter, press por q.

A plus sign (+) indicates the item has sub-items. Press e to expand this item.

Press ^ while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values. Please

note that system information is subject to different models.

30 Chapter 2

Information

. Info.


Main Advanced Security Boot Exit

CPU Type :

CPU Speed :

HDD Model Name :

1.80 GHz

ST960821A - (PM)

HDD Serial Number :

ATAPI Serial Number :

None

None

ATAPI Model Name :

TSSTcorpCD/DVDW TS-LS32A - (SM)

System BIOS Ver:

VGA BIOS Ver

KBC Ver

Serial Number

Mobile AMD Sempron(tm) ProcesIntel (R) Celeron (R) M processor

V0.06A

BK-ATI VER008.025M.000.000

01.17

xxxxxxxxxxxxxxxxxxxxxx

22 Byte

Asset Tag Number

Produc t Name

N/A

TravelMate 4400

32 Byte

Manufacturer Name: Acer

16 Byte

UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

16 Byte

32 Byte


Esc Exit

→


4


NOTE: The system information is subject to different models.

Parameter

Floppy Disk Drive

HDD Model Name

HDD Serial Number

ATAPI Model Name

ATAPI Serial Number

System BIOS ver

VGA BIOS Ver

KBC Ver

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID Number

Description

Shows floppy drive type informaiton only when this model has floppy disk drive.

This field shows the model name of HDD installed on primary IDE master.

This field displays the serial number of HDD installed on primary IDE master.

This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system.

This field shows the serial number of devices installed on secondary IDE master.

Displays system BIOS version.

This field displays the VGA firmware version of the system.

This field shows the keyboard

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

This will be visible only when an internal LAN device is presenting.

UUID=32bytes

Chapter 2 31

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.


Info.

Main

Advanced Security Boot Exit

Item Specific Help

System Time:

System Date:

System Memory:

Extended Memory:

Video Memory

Quiet Boot:

Power on display:

LCD Auto Dim

Network boot

F12 Boot Menu

D2D Recovery

[15:56:48]

[04/01/2005]

640 KB

<Tab>, <Shift-Tab>, or

<Enter> selects field.

Shows system base memory size

477 MB

[32 MB]

Shows extended memory size

VGA memory size

[Enabled]

[Auto ]

[Enabled]

[Enabled]

[Disabled]

[Enabled]

F1 Help ↑ ↓ Select Item Change Values F9 Setup Defaults

Esc Exit

←


4

Sub -Menu F10 Save and Exit

NOTE: The screen above is for your reference only. Actual values may differ.

32 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

System Memory

Extended Memory

VGA Memory

Quiet Boot

Power on display

LCD Auto Dim

Network Boot

F12 Boot Menu

D2D Recovery

Description

Sets the system time. The hours are displayed with 24-hour format.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second) System Time

Format MM/DD/YYYY (month/day/ year)

System Date

This field reports the memory size of the system.

Memory size is fixed to 640MB

This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size-1MB

Shows the VGA memory size. VGA Memory size=64/128MB

Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled.

Enabled: Customer Logo is displayed, and

Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and

Summary Screen is enabled.

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT

(or projector) only mode. Otherwise it will be in

LCD only mode.

Both: Simultaneously enable both the integrated

LCD screen and the system’s external video port

(for an external CRT or projector).

Determines if the system will automatically dim the LCD brightness in order to save power when

AC is not present.

The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power).

Enables, disables the system boot from LAN

(remote server).

Enables, disables Boot Menu during POST.

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Option:

Enabled

or Disabled

Option:

Auto

or Both

Option:

Enabled

or Disabled

Option:

Enabled

or Disabled

Option:

Disabled

or Enabled

Option:

Enabled

or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

Chapter 2 33

Advanced

The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.


Info.

Main

Advanced

Security Boot Exit

Item Specific Help

Infrared Port (FIR)

Base I/O address:

Interrupt:

DMA channel:

[Enabled]

[2F8]

[IRQ 3]

[DMA 1]

Configure Infrared Port using options:

Serial port A:

Parallel port:

Legacy USB Support

[Disabled]

[Disabled]

[Enabled]

[Disable]

No configuration

[Enabled]

User configuration

F1 Help

↑ ↓

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit

← →

Enter

4


The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

.

Parameter

Infrared Port

Base I/O address

Interrupt

DMA channel

Serial Port A

Parallel Port

Description

Enables, disables or auto detects the infrared port.

Sets the I/O address of the infrared port.

Sets the interrupt request of the infrared port.

Sets a DMA channel for the printer to operate in

ECP mode. This parameter is enabled only if Mode is set to ECP.

Enables. disables or auto detects the serial port A.

Enables, disables or auto detects the parallel port.

Options

Disabled

/Disabled/Auto

2F8

/278

IRQ3

/IRQ5

DMA3

/DMA1

Enabled

/Disabled/Auto

Enabled

/Disabled/Auto

34 Chapter 2

Parameter

Legacy USB Support

Description

Enables, disables USB interface devices support.

(Enable for use with a non-USB aware Operating

System such as DOS or UNIX).

Options

Option:

Enabled

or Disabled

Chapter 2 35

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Info.

Main


Security

Boot

Clear

Clear

[Enter]

[Enter]

[Disabled]

Exit

Item Specific Help

Supervisor Password controls accesses of the whole setup utility.

It can be used to boot up when Password on boot is enabled.

User Password is :

Supervisor Password is :

Set Supervisor Password

Set User Password

Password on Boot

F1 Help

↑ ↓


Esc Exit

← →

Enter

4

Sub -Menu F10 Save and Exit

36 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

User Password is

Supervisor Password is

Set User Password

Set Supervisor Password

Password on Boot

Description

Shows the setting of the user password.

Shows the setting of the Supervisor password

Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

Press Enter to set the supervisor password.

When set, this password protects the BIOS

Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear

or Set

Clear

or Set

Disabled

or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Supervisor Password box appears:

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New

Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Password box appears:

Chapter 2 37

2.

Type the current password in the Enter Current Password field and press e.

3.

Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

38

The password setting is complete after the user presses u.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Chapter 2

If the new password and confirm new password strings do not match, the screen will display the following message.

Chapter 2 39

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.


Info.

Main Security

Boot

+Hard Drive

Floppy Devices

CD-ROM/DVD Drive

Network Boot

Exit

Item Specific Help

Use <

↑

> or <

↓

> to select a device, the press <F6> to move it up the list, or <F5> move it down the list.

Press <ESC> to escape the menu


Esc Exit

← →

Enter

4 Sub-Menu

F10 Save and Exit

40 Chapter 2

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

Info.


Main Advanced Security Boot

Exit

Item Specific Help

Exit Saving Changes

Exit Dicarding Changes

Load Setup Defaults

Discard Changes

Save Changes

Exit System Setup and save your changes to CMOS.

F1 Help

↑ ↓


Esc Exit

← →

Enter

4 Sub-Menu

F10 Save and Exit

The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes to CMOS.

Exit utility without saving setup data to CMOS.

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

Chapter 2 41

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T

New versions of system programs

T

T

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

42 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

T

T

Small Philips screw driver

Philips screwdriver

T

Plastic flat head screw driver

T

Tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 43

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

44 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Start

Battery

*2

Middle Cover

I*4

Lower Case

Assembly

*2

Wireless LAN

Cover

*1

Keyboard

*4

LCD Module

*1

*13

RTC Battery

Bluetooth

Module

Wireless LAN

Cover

ODD Module

HDD Bracket

*3

Upper Case

Assembly

*3

DIMM/HDD

Cover

*4

HDD Module

*4

Memory

HDD

Lower Case

Main Board

Assembly

Fan

Speaker Set

*6

VGA Heatsink

*3

CPU Heatsink

*2

Modem Board

Upper Case

CPU

ODD Module

*2

Touchpad

Bracket

Touchpad

Assembly

Touchpad

ODD ODD Bracket

Chapter 3 45

46

LCD Module

4 screw caps

*4

LCD Bezel

*2 *2

LCD Inverter

LCD Panel

LCD

Assembly

*8

LCD

Screw List

L

M

N

J

K

H

I

F

G

D

E

Item

A

B

C

Description

SCW HEX NYL I#R-40/O#4-40 L5.5

SCREW MACH WAFER M2*L4 NI

CPU SCREW M2.5*6.5 (2.7KG)


SCRW WH MS+CBZ M2.5+L4 BLACK

SCREW M2.5-6

SCREW M2*3 NYLON 1JMCPC-420325

SCREW M2.5X6

SCREW M2-3

SCRW M2.5*L3(NON NYLOK)

SCREW M2.5-5

SCREW M3x4(86.9A524.4R0)

SCREW WAFER NYLOK NI 2ML3

SCREW NI M2*6L

LCD Wire

Cable

LCD Brackets

Chapter 3

Removing the Battery Pack

1.

Unlock the battery lock.

2.

Slide the battery latch then remove the battery.

Chapter 3 47

Removing the Memory/the HDD Module/the Wireless LAN Card/the

ODD Module and the LCD Module

Removing the Memory and the HDD Module

1.

Remove the three screws fastening the DIMM/HDD cover.

2.

Detach the DIMM/HDD cover carefully.

3.

Pop out the memory then remove it.

4.

Remove four screws fastening the HDD module.

5.

Pull the HDD module backwards then detach it.

Removing the Wireless LAN Card

1.

Remove the two screws fastening the wireless LAN cover.

2.

Then detach the wireless LAN cover.

48

3.

Disconnect the main and the auxiliary antennae.

4.

Pop out the wireless LAN card then remove it.

Chapter 3

Removing the ODD Module

1.

Remove the screws fastening the ODD module as shown.

2.

Use a flat headed screwdriver to push the ODD module outwards then remove it.

.

Removing the LCD Module

1.

Open the notebook as the impage shows.

2.

Detach the middle cover carefully as shown.

.

3.

Remove the screw holding the keyboard.

4.

Turn over the keyboard as shown.

5.

Disconnect the keyboard cable then remove the keyboard.

6.

Pull out the wireless LAN antenna from the main unit as shown.

Chapter 3 49

7.

Take out the LCD cable from the main unit then disconnect the cable.

8.

Remove two screws fastening the LCD module.

9.

Remove another two screws on the bottom as shown.

.

10. Then detach the entire LCD module cautiously.

50 Chapter 3

Disassembling the Main Unit

Separate the Main Unit Into the Upper and the Lower Case Assembly

1.

Disconnect the touchpad cable from the main board.

2.

Disconnect the microphone cable then remove the microphone.

3.

Remove one screw holding the upper case and the lower case assembly.

4.

Then remove 13 screws on the bottom as shown.

5.

Open the upper case assembly as shown.

6.

After you open the upper case assembly, please disconnect the lid switch cable.

7.

Raise upright the upper case assembly as shown then detach it.

Disassembling the Upper Case Assembly

1.

Disconnect the touchpad FFC.

2.

Remove the three screws fastening the touchpad bracket.

Chapter 3 51

3.

Detach the touchpad bracket carefully.

4.

Then detach the touchpad from the touchpad bracket.

Disassembling the Lower Case Assembly

1.

Disconnect the bluetooth cable then remove the bluetooth module.

2.

Disconnect the speaker set cable from the main board.

3.

Remove two screws fastening the main board to the lower case.

4.

Remove three screws fastening the fan to the lower case.

5.

Remove two hex screws holding the main board on the rear side.

6.

Then take out the main board from the lower case carefully.

52

7.

Disconnect the fan cable then remove it.

Chapter 3

8.

Disconnect the modem board cable from the main board.

9.

Remove the two screws holding the modem board.

10. Disconnect the modem board from the main board then remove it.

11. Disconnect the modem cable from the modem board.

12. Remove the three screws holding the CPU heatsink.

13. Remove the CPU heatsink from the main board.

14. Use a flat headed screwdriver to release the CPU socket lock (see the picture on the middle and on the right).

15. Remove the CPU from the socket carefully.

16. Remove the six screws fastening the VGA heatsink.

17. Then remove the VGA heatsink from the main board.

Chapter 3 53

18. Remove the three screws fastening the speaker set.

19. Tear off the tape holding the speaker set.

20. Take out the speaker set from the lower case. This completes main unit disassembly.

54 Chapter 3

Disassembling the LCD Module

1.

Remove the four screw caps as shown.

2.

Remove the four screws holding the LCD bezel.

3.

Then detach the LCD bezel from the LCD module.

4.

Remove the two screws fastening the LCD inverter.

5.

Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter.

6.

Disconnect the inverter cable and remove the inverter.

.

7.

Remove two screws fastening the LCD assembly.

8.

Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side.

9.

Remove the four screws fastening the LCD left bracket then remove it.

10. Remove the four screws fastening the LCD right bracket then remove the bracket.

11. Disconnect the LCD cable from the LCD then remove the cable.

Chapter 3 55

Disassembling the External Modules

Disassembling the HDD Module

1.

Remove the two screws holding the HDD bracket on one side.

2.

Remove another two screws holding the HDD bracket on the other side.

3.

Then take the hard disc drive out from the HDD bracket.

56 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 59.

“Power-On Self-Test (POST) Error Message” on page 62

“Undetermined Problems” on page 74

“Error Message List” on page 63


Use the customer-reported symptoms and go to


“Intermittent Problems” on page 73

“Undetermined Problems” on page 74

Chapter 4 57

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if FDD Test is passed as the program runs to FDD Test.

3.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.


If an error occurs, reconnect the connector on the System board. If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.


Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

T

Numeric keypad

T

External keyboard

58 Chapter 4

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.


NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T

“Check the Power Adapter” on page 60

T

“Check the Battery Pack” on page 61

Chapter 4 59

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

T

T

Replace the System board.

If the problem is not corrected, see “Undetermined Problems” on page 74.

T

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Battery Pack” on page 61.

60 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.

Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Chapter 4 61

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 74.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

62 Chapter 4

Index of Error Messages

Error Code List

006

010

070

071

072

110

<No error code>

<No error code>

Error Codes Error Messages

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(THe causes will be shown before “Equipment Configuration

Error”)

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

Real Time Clock Error

CMOS Battery Bad

CMOS Checksum Error

System disabled.

Incorrect password is specified.

Battery critical LOW

In this situation BIOS will issue 4 short beeps then shut down system, no message will show.

Thermal critical High

In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

FRU/Action in Sequence

Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

System board

see “Keyboard or Auxiliary Input Device Check” on page 58. see “Keyboard or Auxiliary Input Device Check” on page 58. see “Keyboard or Auxiliary Input Device Check” on page 58.

Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn BIOS ROM

System board

System RAM Failed at offset: nnnn

Extended RAM Failed at offset: nnnn

DIMM

System board

DIMM

System board

System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.

System CMOS checksum bad - Default configuration used

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

System timer error RTC battery


System board

Chapter 4 63

64


CMOS

Error Messages

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

I/O device IRQ conflict

Operating system not found


RTC battery


System board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board


DIMM

System board

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 58.

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

System board

System board

DIMM

System board

DIMM

System board

DIMM

System board


RTC battery

System board


RTC battery

System board

DIMM

BIOS ROM

System board

None

BIOS ROM

System board


RTC battery

System board

Enter Setup and see if fixed disk and drive A: are properly identified.

Diskette drive

Hard disk drive

System board

Chapter 4


No beep, power-on indicator turns off and LCD is blank.

No beep Error Messages

No beep, power-on indicator turns on and LCD is blank.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external

CRT.


Power source (battery pack and power adapter). See “Power

System Check” on page 59..

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

System board.


System Check” on page 59..

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

Ensure every connector is connected tightly and correctly.

System board

No beep during POST but system runs correctly. Speaker

System board

Chapter 4 65

Phoenix BIOS Beep Codes

Code

28h

29h

2Ah

2Ch

2Eh

20h

22h

24h

26h

17h

18h

1Ah

1Ch

12h

13h

14h

16h

08h

09h

0Ah

0Bh

02h

03h

04h

06h

0Ch

0Eh

0Fh

10h

11h

2Fh

30h

3Ah

3Ch

3Dh

42h

45h

32h

33h

36h

38h

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

1-4-1-1

Beeps

66

POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

POST device initialization

Chapter 4

7Eh

80h

81h

82h

70h

72h

76h

7Ch

83h

84h

85h

86h

87h

88h

89h

8Ah

8Bh

67h

68h

69h

6Ah

60h

62h

64h

66h

6Bh

6Ch

6Eh

59h

5Ah

5Bh

5Ch

51h

52h

54h

58h

4Bh

4Ch

4Eh

50h

46h

48h

49h

4Ah

Chapter 4

Code

2-1-2-3

Beeps

2-2-3-1


Check ROM copyright notice

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices

(optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

67

68

C3h

C4h

C5h

C6h

BFh

C0h

C1h

C2h

B5h

B6h

B9h

BAh

BBh

BCh

BDh

BEh

C7h

C8h

C9h

A4h

A8h

AAh

ACh

AEh

B0h

B2h

B4h

9Eh

9Fh

A0h

A2h

99h

9Ah

9Ch

9Dh

92h

93h

95h

96h

8Ch

8Fh

90h

91h

97h

98h

Code

1-2

1

Beeps POST Routine Description

Initialize floppy controller

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

Chapter 4

D2h

Code

E8h

E9h

EAh

EBh

ECh

EDh

EEh

EFh

E4h

E5h

E6h

E7h

E0h

E1h

E2h

E3h

F4h

F5h

F6h

F7h

F0h

F1h

F2h

F3h

Code

1

Beeps

Beeps


Unknown interrupt

Initialize the chipset

Initialize the bridge

Initialize the CPU

Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

Chapter 4 69

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

System board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.



System Check” on page 59.

Battery pack

Power adapter

Hard drive & battery connection board

System board



Battery pack

Power adapter

Hard drive & battery connection board

System board



Hold and press the power switch for more than 4 seconds.

System board

70 Chapter 4

Power-Related Symptoms

Symptom / Error

Battery can’t be charged


See “Check the Battery Pack” on page 61.

Battery pack

System board

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board

PCMCIA slot assembly


PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Audio driver

Speaker

System board

Internal speakers make noise or emit no sound.

Speaker

System board


Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.


See “Save to Disk (S4)” on page 27.

Keyboard (if control is from the keyboard)

Hard disk drive

System board

Press Fn+

o

and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board


LCD cover switch

System board



Hard disk drive

System board


LCD cover switch

System board

Chapter 4 71

72

Power Management-Related Symptoms

Symptom / Error

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.


Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

System board

Reconnect hard disk/CD-ROM drives.


System board

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Serial or parallel port device problems.


Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn+F5, LCD/CRT/Both display switching

System board

System board

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

System Board

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

Utility is set to Enabled.

Device driver

Device cable

Device

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

System board

Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.

Modem phone port modem combo board

System board


NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 74.

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4 73

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 59.):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

T

Non-Acer devices

T

T

T

T

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

T

T

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T

T

System board

LCD assembly

74 Chapter 4

Chapter 5

Jumper and Connector Locations

Top View

Please note that the main board view file will not be provided by the vendor. Please use the utility to open main board file to see the top view and the bottom of this model.

[17]

[18]

[21]

[22]

[23]

[28]

[31]

[13]

[14]

[42]

[15]

13 (PJ1)

15 (CN14)

17 (U18)

Power Jack

Battery Connector

302ELV LVDS Encoder

Chapter 5

[33]

[34] [35] [36]

[41] [37] [38]

[39][40]

14 (CN12)

16 (CN15)

18 (CN16)

CRT Connector

ODD Connector

RJ45 & RJ11 Connector

75

[16]

[19]

[20]

[24]

[25]

[26]

[27]

[29]

[30]

[32]

19 (CN17)

21 (U21)

23 (CN19)

25 (U23)

27 (CN20)

29 (CN21)

31 (CN22)

33 (CN24)

35 (CN25)

37 (SW2)

39 (LED2)

41 (U30)

MINI PCI

CPU Socket

USB Connector

EC PC97551

DDR SO-DIMM Socket1

DDR SO-DIMM Socket2

PCMCIA Connector

USB Connector

Microphone Jack

WLAN Button

Battery LED

Audio Codec ALC203

20 (U20)

22 (CN18)

24 (U22)

26 (BT1)

28 (U25)

30 (U26)

32 (CN23)

34 (CN26)

36 (CN27)

38 (SW3)

40 (LED1)

42 (CN13)

Northbridge M760GX

USB Connector

BIOS ROM

RTC Battery

LAN PHY RTL8201CP

Southbridge 963L

HDD Connector

LineOut Jack

LineIn Jack

Bluetooth button

Power LED

FAN Connector

76 Chapter 5

Bottom View

[01]

[02]

[03]

[04]

[05]

[07]

[06]

[08]

1 (SW1)

3 (CN2)

5 (CN4)

7 (CN6)

9 (U12)

11 (CN9)

Lid Switch

LED Board Connector

Keyboard Connector

Touchpad Board Connector

Clock Generator

MDC Connector

2 (CN1)

4 (CN3)

6 (CN5)

8 (CN7)

10 (U13)

12 (CN11)

Panel Connector

Modem Connector

Bluetooth Module Connector

Internal Microphone Connector

PCMCIA Connector

Internal Speaker Connector

[09]

[10]

[11]

[12]

Chapter 5 77

78 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3020/5020.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 79

Aspire 3020/5020 Exploded Diagram

I

J

K

2

B

C

D

E

F

!

20

!

G

!

4

!

H

!

12

3 4

2

5 6

7

19

22

!

11

!

18

!

13 17 !

16

1

7

15

14

8

3

10

9

5

9

6

21

TDBMF!!

1/611

2 3 4 5 6 7 8 9

:

28

29

26

27

24

25

22

23

2:

31

32

33

34

O P

2

9

:

7

8

21

5

6

3

4

21

QBSU!OP

51/5D619/112

71/5D618/113

71/5D622/113

71/5D624/113

71/5D627/112

71/5D628/112

76/5D612/112

76/5D642/112

76`IEE`BTN

76`PEE`BTN

97/:B434/9S1

97/:B463/5S1

97/11D91/341

97/:B464/7S1

97/:B464/9S1

97/:B663/5S1

97/:B664/4S1

97/11D8:/341

CP/TFOB./FZ2

CP/TFOB`/C`2

DB/BSZ3`/BU2

T8/.CMVF/UP2

22

EFTDSJQUJPO

Obnf!Qmbuf

Cpmtfob!Njeemf!Dpwfs!BTTZ

BTTZ!M.DBTF!Cpmtfob

JP!Csbdlfu!Mfgu!Bttz

NJOJ!QDJ!DPWFS!BTTZ

EJNN!IEE!DPWFS!BTTZ

Cpmtfob!V!Dbtf!BTTZ

Bttz!MDE!26/5#!XYHB.UN

UCE

PEE!Npevmf!Bttz

TDSFX

TDSFX

TDSFX

TDSFX

TDSFX

TDSFX

TDSFX

TDSFX

UCE

15354.2

DBOBSZ3!CBUUFSZ!BTTZ

UCE

UCE

23

SFW

1B

1B

1B

1B

2

1B

1B

3

2

2

24

1B

1B

1B

1B

1B

1B

1B

2

1B

1B

1B

1B

1 B

2

2

3

:

3

23

4

6

2

2

2

2

4

R(UZ

2

2

2

2

2

2

2

2

2

2

SFNBSL

25

B

C

D

E

:

8

I

J

21

SBOHF

17

741

4191

91291

291426

426911

BOH/!UPM

N2

/16

1/2

/26

/26

1/3

1/4

1/6

1/4

1

1/9

N3

1/2

1/3

1/36

T2

1/26

1/26

1/3

UPM

T3

1/3

/36

1/4

Q2

/16

1/2

1/3

Q3

1/2

1/26

1/5

1/36

1/5

1/8

1/3

1/56

1/7

2/2

41

22

1/5

1/5

1/7

1/6

1/9

2/3

2/6 5

71

4

4

D

1/6

2

3

VTS

NPEFM

2

ESO

ETO

DLE

BQQE

Cpmtfob

Hsppwz!Difoh

Hsppwz!Difoh

Ebwje!Xboh

Boez!Mff

23

OBNF

Cpmtfob!Bttz!Fyqmpef

1521

1521

1521

1521

NBUSJBM

GJOJTI

UCE

Acer Incorporated

24

1B

SFW FDO!OP

ESBXJOH!OP

3116

1521

EFTDSJQUJPO

EJN!JO

nn

TJHO

EP!OPU!

TDBMF!EXH

EBUF

TIFFU PG

DE! CP/TFOB`/YQ2

25

K

F

G

H

Aspire 3020/5020 FRU List

Adapter

NS

Battery

21

ADAPTER 90W LITEON PA-1900-

04AW

AP.09003.002

BATTERY PACK LI+ 8CELL 2.2MAH

SANYO

BATTERY PACK LI+ 8CELL 2.2MAH

PANASONIC

BT.00803.007

BT.00805.002

Board

9 WIRELESS LAN BOARD 802.11BG

FOXCONN

54.A56V1.002

NS MODEM BOARD FOXCONN

T60M845.01

54.A56V1.001

Cable

80 Chapter 6


NS

NS

MODEM CABLE

TOUCHPAD CABLE

50.A46V1.001

50.A46V1.002

NS

NS

NS

CASE/COVER/BRACKET ASSEMBLY

2

5

NS

NS

NS

NS

NS

NS

NS

NS

COVER SWITCH CABLE

POWER CABLE 16A 250V 3PIN EUR

BK

POWER CORD 220V 3PIN EUR

POWER CORD 10A 125V 3PIN US

BK

POWER CORD 10A 125V US

POWER CORD 10A 250V 3PIN

CHINA

POWER CORD 3A 250V 3PIN UK

POWER CORD 10A 250V 3PIN BK

SOUTH AFRICA

POWER CORD 10A 250V SWISS

POWER CORD 10A 3PIN DEMARK

POWER CORD 10A 250V 3PIN ITALY

50.A46V1.004

27.01518.731

27.T30V1.004

27.01518.641

27.T30V1.001

27.01518.591

27.01518.541

27.01518.571

27.01518.581

27.01518.561

27.01518.611

MIDDLE COVER

MINI PCI COVER

60.A46V1.003

42.A46V1.001

6 DIMM/HDD COVER W/SCREWS 42.A46V1.002

NS TOUCHPAD BRACKET 33.A46V1.001

Chapter 6 81


4 IO BRACKET LEFT 33.A46V1.002

3 LOWER CASE W/SPEAKER 60.A46V1.001

NS SPEAKER LEFT/RIGHT 23.A46V1.001

7 UPPER CASE W/COVER SWITCH

CABLE

60.A46V1.002

CPU/Processor

DVD-RW Module

NS AMD MOBILE SEMPRON 2600+

25WD

KC.S2602.25D

NS

NS

NS

NS

AMD MOBILE SEMPRON 2800+

25WD


25WD


25WD

DVD-RW MODULE 8X DUAL

KC.S2802.25D

KC.S3002.25D

KC.S3102.25D

6M.A46V1.003

82 Chapter 6

FAN

Heatsink


NS OPTICAL BRACKET 33.A46V1.003

NS DVD-RW 8X DUAL LITEON SOSW-

833S W/BEZEL

KU.00804.015

HDD

NS

NS

NS

NS

DVD-RW MODULE 8X DUAL

OPTICAL BRACKET

DVD-RW 8X TOSHIBA TS-L532A

DUAL W/BEZEL

FAN

6M.A46V1.004

33.A46V1.003

KU.00801.009

23.A46V1.002

NS

NS

NS

NS

NS

CPU HEATSINK

CPU HEATSINK

CPU HEATSINK

VGA HEATSINK

HDD BRACKET

34.A46V1.021

34.A46V1.021

34.A46V1.011

34.A46V1.002

33.A46V1.004

Chapter 6 83


Keyboard

NS HDD 40GB HITACHI

HTS424040M9AT00

HDD 40GB TOSHIBA MK4025GAS

HDD 40GB 4200PRM SEAGATE

ST94019A

KH.04007.012

KH.04004.005

KH.04001.010

NS

NS

NS

NS

NS

NS

NS

7

7

7

7

7

7

7

7

7

7

7

7

7

7

7

7

HDD BRACKET

HDD 60GB HITACHI

C25N060ATMR04

HDD 60GB SEAGATE ST960821A

HDD 60GB TOSHIBA MK6025GAS

HDD BRACKET

HDD 80G HITACHI

IC25N080ATMR04

HDD 80G SEAGATE ST9808210A

33.A46V1.004

KH.06007.006

KH.06001.002

KH.06004.004

33.A46V1.004

KH.08007.007

KH.08001.012

KEYBOARD DARFON NSK-H3M1D

US INTERNATIONAL

KEYBOARD DARFON NSK-H3M02

CHINESE

KEYBOARD DARFON NSK-H3M0S

SPANISH


THAI

KEYBOARD DARFON NSK-H3M0U

UK

KEYBOARD DARFON NSK-H3M0G

GERMAN

KEYBOARD DARFON NSK-H3M0E

ITALIAN

KEYBOARD DARFON NSK-H3M0F

FRENCH


SWISS/G


PORTUGUESE

KEYBOARD DARFON NSK-H3M0A

ARABIC

KEYBOARD DARFON NSK-H3M1A

BELGIUM

KEYBOARD DARFON NSK-H3M0W

SWEDEN

KEYBOARD DARFON NSK-H3M0C

CZECH

KEYBOARD DARFON NSK-H3M0Q

HUNGAIAN

KEYBOARD DARFON NSK-H3M0N

NORWAY

KB.A2707.011

KB.A2707.012

KB.A2707.013

KB.A2707.014

KB.A2707.015

KB.A2707.016

KB.A2707.017

KB.A2707.018

KB.A2707.001

KB.A2707.002

KB.A2707.003

KB.A2707.004

KB.A2707.007

KB.A2707.008

KB.A2707.009

KB.A2707.010

84 Chapter 6


LCD Module

7

7

7

7

NS

KEYBOARD DARFON NSK-H3M0D

DANISH

KEYBOARD DARFON NSK-H3M0T

TURKISH

KEYBOARD DARFON NSK-H3M0L

GREEK

KEYBOARD DARFON NSK-H3M0R

RUSSIAN

ASSY LCD MODULE 15IN. XGA W/

ANTENNA

KB.A2707.019

KB.A2707.020

KB.A2707.023

KB.A2707.025

6M.A46V1.011

NS INVERTER BOARD DARFON

V0.21189301

19.A46V1.001

NS LCD/INVERTER CABLE 15" XGA 50.A46V1.006

NS LCD BRACKET 15" LEFT 33.A46V1.008

NS LCD BRACKET 15" RIGHT 33.A46V1.007

NS LCD BEZEL 15" 60.A46V1.009

Chapter 6 85


NS LCD PANEL W/HINGE 60.A46V1.007

NS

NS

NS

HINGE PACK 15.4IN. LEFT/RIGHT

WIRELESS ANTENNA

LCD 15 IN. TFT XGA LG LP150X08-

A3 (MADE IN CHINA)

6K.A46V1.001

25.A46V1.001

LK.15008.016

Main Board

Memory

86

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

20

LCD MODULE 15.4IN. WXGA W/

ANTENNA GLARE TYPE

INVERTER BOARD DARFON

V0.21189301

INVERTER BOARD DELTA DAC-

08N011

INVERTER BOARD FOXCONN

T62I240.00

LCD/INVERTER CABLE 15.4IN. XGA

LCD BRACKET 15.4IN. LEFT

LCD BRACKET 15.4IN. RIGHT

LCD BEZEL 15.4IN.

LCD PANEL 15.4IN. W/HINGE

HINGE PACK 15.4IN. LEFT/RIGHT

WIRELESS ANTENNA

LCD 15.4IN. WXGA LG LP154W01-

A5K2 GLARE TYPE

LCD 15.4IN. WXGA CHIMEI N154I1-

L07 GLARE TYPE

6M.A46V1.021

19.A46V1.001

19.A46V1.002

19.A46V1.003

50.A46V1.005

33.A46V1.006

33.A46V1.005

60.A46V1.008

60.A46V1.005

6K.A46V1.001

25.A46V1.001

LK.15408.010

LK.1540D.004

MAINBOARD M26P128MB/6IN1/GBL

W/O CPU W/PCMCIA SLOT & RTC

BATTERY (for Aspire 5020)

MAINBOARD M24P64MBSAMSUNG/

6IN1/GBL W/O CPU W/PCMCIA

SLOT & RTC BATTERY (for Aspire

3020)

RTC BATTERY

LB.A4601.001

LB.A4601.002

23.T39V1.001

PCMCIA SLOT/PC CARD SLOT 22.T39V1.001

Chapter 6


NS SDIMM 256M NANYA

NT256D64SH8C0GM-6K

Microphone

KN.25603.019

NS

NS

NS

NS

NS

NS

NS

NS

SDIMM 256M INFINEON

HYS64D32020HDL-6-C (.11U/G)

SDIMM 256M HYNIX

HYMD232M646D6-J

SDIMM 256M SAMSUNG

M470L3224FT0-CB3

SDIMM 256M MICRON

MT8VDDT3264HG-335G3

SDIMM 512M HYNIX

HYMD564M646B6-J

SDIMM 512M INFINEON

HYS64D64020HBDL-6-C

SDIMM 512M SAMSUNG

M470L6524CU0-CB3

MICROPHONE

KN.25602.012

KN.2560G.001

KN.2560B.008

KN.25604.026

KN.5120G.006

KN.51202.025

KN.5120B.013

23.A46V1.003

Miscellaneous

Pointing Device

NS

NS

NS

LCD SCREW RUBBER

LCD SCREW RUBBER

LOGO PLATE

TOUCHPAD BOARD SYNPATICS

TM61PUF1G372

47.A46V1.002

47.A46V1.003

31.A46V1.001

56.A46V1.001

Screw

14

NS

NS

NS

NS

18

13

NS

NS

NS

SCW HEX NYL I#R-40/O#4-40 L5.5

SCREW MACH WAFER M2*L4 NI



SCRW WH MS+CBZ M2.5+L4 BLACK

SCREW M2.5-6

SCREW M2*3 NYLON 1JMCPC-

420325

SCREW

SCREW M2.5*4L(NYLOCK)BLACK

ZN

SCREW M2.5X6

34.00015.081

86.T39V1.002

86.00C79.230

86.00C80.230

86.9A323.4R0

86.9A323.6R0

86.9A352.3R0

86.9A352.4R0

86.9A353.4R0

86.9A353.6R0

Chapter 6 87


NS

NS

NS

NS

NS

NS

SRW M2.5*8L B/ZN NYLOK 700

SCRW M2.5*L3(NON NYLOK)

SCREW M3x4(86.9A524.4R0)

SCREW WAFER NYLOK NI 2ML3

SCRW M2*4 WAFER NI

SCRW M2.5*3 WAFER NI

86.9A353.8R0

86.9A523.3R0

86.9A524.4R0

86.9A552.3R0

86.9A552.4R0

86.9A553.3R0

88 Chapter 6

Chapter 6 89

Acer Aspire 3020 Series, Aspire 5020 Series laptop Service Guide

Assistant Bot

Aspire 3020/5020 Series

Service Guide

Revision History

Copyright

Disclaimer

Conventions

Preface

Chapter 1

System Specifications

Features

Platform and memroy

Display

Storage subsystem

Input devices

Audio

Communication

Human-centric design and ergonomics

I/O Ports

System Block Diagram

Bolsena Block Diagram

Board Layout

Top View

Bottom View

An Aspire tour

Front View

Closed Front View

Left View

Right View

Rear Panel

Bottom Panel

Indicators

Launch Keys

Touchpad

Touchpad Basics

Using the Keyboard

Lock Keys and embedded mumeric keypad

Windows Keys

Hot Keys

Special Key

The Euro symbol

The US dollar sign

Hardware Specifications and Configurations

Chapter 2

System Utilities

BIOS Setup Utility

m

. Info.

CPU Type :

CPU Speed :

HDD Model Name :

Mobile AMD Sempron(tm) ProcesIntel (R) Celeron (R) M processor

ST960821A - (PM)

HDD Serial Number : None

ATAPI Model Name :

TSSTcorpCD/DVDW TS-LS32A - (SM)

ATAPI Serial Number :

None

System BIOS Ver:

VGA BIOS Ver

V0.06A

BK-ATI VER008.025M.000.000

KBC Ver

Serial Number

01.17

xxxxxxxxxxxxxxxxxxxxxx

Asset Tag Number

Produc t Name

Manufacturer Name:

N/A

TravelMate 4400

Acer

UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Navigating the BIOS Utility

Information

. Info.

CPU Type :

CPU Speed :

HDD Model Name :