Troubleshooting guide | Acer 5515 Laptop User Manual

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A Note to You ......................
2
Cooktop
3
Safety
..................
Parts and Features
Using Your
Cooktop
............. S
......... 12
Using the surface burners..12
Characteristics
of
cookware materials .......... 14
Ceramic
glass surface
..... 15
Caring For Your
Cooktop
.............................
Cleaning
Stainless
Sealed
chart ..................
steel surfaces...
surface
and cooktop
Requesting
or Service
Warranty
16
17
burners
.....................
Troubleshooting
16
18
................ 20
Assistance
..........................
21
............................
23
For assistance or service in the U.S.A.,
carolthe Consumer Assistance Center.
}:or ¢lssis_clnce
in Canadd,
KITCHENAID ®Gas Sea ed
MODELS
3193071
KGCR055G
KGCT305G
KGCT055G
KGCT365G
or service
see poge 22.
Burner Cookfop
KGCSI05G
KGCT366G
KGCSI27G
KGCC505H
KGCSIGGG
KGCC566H
www.kitchenaid.com
....
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KitchenAid designs the best tools for the most important room in your house. To ensure that you enjoy
many years of trouble-free operation, we developed this Use and Care Guide. It contains valuable
information concerning how to operate and maintain your new appliance properly and safely. Please
read it carefully. Also, please complete and mail the enclosed Product Registration Card.
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VVhenever you cat our Consumer Assistance Center
at 1-800-422-1230 (in Canada, 1-800-461-5681) or
request service for your appliance, you need to know
your complete model number and serial number. You
can find this information on the model and sedal
number plate (see illustration on pages 5-11 for
location of plate).
Mode[
Number
Sedal
Number
Purchase/
instalat[on
Date
Buiided
Dealer Name
Address
Please also record the purchase information.
Phone
NOTE: You must provide proof of purchase or
installation date for in-warranty service.
Keep this book ond the sales sip together
in a sate place for future reference,
Your safely
and )he safely
of others is very
impodan).
We have provided many important safety messages in this manua( and on your appliance. Always read and
obey a(( safety messages.
This is the safety alert symbol.
This symbo( alerts you to hazards that can ki(( or hurt you and others.
Aii safety messages wii( be preceded by the safety alert symbol and the word "DANGER" or
"WARNING." These words mean:
You will be killed or serious(y
foliow instructions.
injured if you don't
You can be kii(ed or seriously
follow instructions.
injured if you don't
Ai( safety messages wiii identify the hazard, tel( you how to reduce the chance of injury, and tel( you what can
happen if the instructions are not followed.
I
I
e×p(osion
WARNING:
may
causing
if theresu(t
information
property
damage,
or death.
in
this manua(
is notpersona(
fo((owed injury
e×act(y,
a fire
- Do not store or use gasoline or other
of this or any other appliance.
- WHAT TO DO IF YOU SMELL
flammable
vapors
and liquids
or
I
I
in the vicinity
GAS
o Do not try to might any app(iance.
Do not touch
any e(ectrica(
, Do not use any phone
switch.
in your bui(ding.
mmmediatemy ca([ your gas suppmier from
suppmier's instructions.
mfyou cannot
reach
a neighbor's
phone.
Fommowthe gas
your gas suppmier, ca([ the fire department.
- (nstaHation
and service
or the gas supp(ier.
must
be performed
by a qua(ified
installer,
service
continued
agency
on next page
ook+op
saf++y
mMPORTANT SAFETY mNSTRUCTmONS
WARNING:
+Disconnect the electrica+ supply before
servicing the cooktop.
®Never Use the Cooktop for VVarming or Heating
the Room.
CAUTION:
®injuries may result from the misuse of the
cooktop such as stepping, leaning, or sitting on
the top surface.
To reduce the risk of fire, electdca+
shock, injury to persons, or damage when using the
cooktop, follow basic precautions, including the
following:
,
Do not store items of interest to
children in cabinets above the cooktop - children
climbing on the cooktop to reach items could be
seriously injured.
®Proper Installation - The cooktop, when installed,
must be electrically grounded in accordance with
loca+ codes or, in the absence of local codes, with
the National Electrical Code, ANSI/NFPA 70 or the
Canadian Electrica! Code, Part 1. Be sure the
cooktop is properly installed and grounded by a
qualified technician.
+This cooktop is equipped with a three-prong
grounding plug for your protection against shock
hazard and should be plugged directly into a propedy grounded receptacle. Do not cut or remove the
grounding prong from this plug.
®Maintenance - Keep cooktop area clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
+Storage on the cooktop - Flammable materials
should not be stored on or near surface units.
+Top burner flame size should be adjusted so it
does not extend beyond the edge of the
cooking utensil.
SAVE THESE INSTRUCTIONS
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to
publish a list of substances known to the State of California to cause cancer, birth defects, or other
reproductive harm, and requires businesses to warn of potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth
defects, or other reproductive harm.
This appliance can cause low-level exposure to some of the substances listed, including benzene,
formaldehyde, carbon monoxide, toluene, and soot.
Models KGCT055G (15 inch/38. I cm)
KGCR055G (15 inch/38. I cm)-not
shown
6,000 BTU
burner
Model and serial
number plate
(under cooktop)
(p. 2)
Surface burner
grate
(p. 14)
Surface
burner
cap
(pp. 14, 15, 16)
12,500 BTU
burner
Use the rear burner for simmering or for cooking smaller quantities of food requiring small cookware.
Use the front burner for cooking large quantities of food, deep=fat frying, or cooking with large cookware.
Confrom panet
Rear burner
control knob
/
?,,"
,¢
/
no
Front burner
control knob
Jill
_\
and Features
Model KGCT365G (36 inch/91.4 cm)
9,000 BTU
burner
12,800 BTU
burner
Model and serial
number
(under cooktop)
(p. 2)
Surface
burner
cap
(pp. 14, 15,
16)
14,000 BTU
burner
6,000 BTU
burner
Use the left rear and right front burners
cookware.
for simmering or for cooking smaller quantities of food requiring small
Use the left front and right rear burners
large cookware.
for cooking large quantities of food, deep=fat flying or cooking with
Control panel
Leftrear burner
control knob
Right rear burner
control knob
/
/
OFF
OFF.
Left front burner
control knob
f
Right front burner
control knob
KitchenAid
OFF
OFF
aodFeatures
Models KGCSI05G (30 inch/76.2 cm)
KGCT305G (30 inch/76.2 cm)
g,oog BTU
burner
12,500 BTU
burner
Model and serial
number plate .............
(under cooktop) ...........
(p. 2)
Surface burner
grate
(p. 14)
Surface
burner
cap
(pp. 14, 15, 16)
i
i¸
14,000 BTU
burner
6,000 BTU
burner
Use the left rear and right front burners for simmering or for cooking smaller quantities of food requiring small
cookware.
Use the left front and right rear burners for cooking large quantities of food, deep=fat frying, or cooking with
large cookware.
Confrot
panel
Left rear burner
control knob
OFF
Right rear burner
control knob
OFF
r
Left front burner
control knob
Right front burner
control knob
/
Kitchen_kid
OFF
.....
/
OFF
/
and Features
Model KGCC505H (30 inch/76.2 cm)
9,000 BTU
burner
12,500 BTU
burner
Model and serial
number plate
(under cooktc
(p. 2)
Left surface
burner grate
(p. 14)
...........................
Right surface
burner grate
(p. 14)
Surface
burner
cap
(pp.14,
15, le)
14,000 BTU
burner
6,000 BTU
burner
Use the left tear and right front burners
cookware.
for simmering or for cooking smaller quantities of food requiring small
Use the left front and right rear burners
large cookware.
for cooking large quantities of food, deep-fat frying, or cooking with
Control
panel
Left rear burner
control knob
Right rear burner
control knob
iJ
OFF
OFF
i!:
Left front burner
control knob
Right front burner
control knob
KitchenAid
OFF
OFF
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andFeaturesii
rts
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Model
KGCC566H
(36 inch/91.4
cm)
6,000 BTU
burner
Model
serial
plate
(under
and
number
.............................................
_
_/_
cooktop)
///
_ ; .J_
Left surface
burner grate
(p.14>
burner
il_._
Itl"_
9,000 BTU
burner
_"
¢t_----_'_V
II
///
12,500 BTU
burner
_:__
\\\
"_ J I_ _"
L__------J
_)4"-_-W._
_
.,
.....................................
_
.._k=. _
,__
"k_
14,000 BTU
burner
\\
\\
\\\
//-_\
_t_.._ _-_J _
...........
Right surface
burner grate
(p.14>
\ \\
6,000 BTU
burner
Use the left rear, center, or right front burners for simmering or for cooking smaller quantities of food
requiring small cookware.
Use the left front and right rear burners for cooking large quantites of food, deep4at frying or cooking with
large cookware.
Control panel
Center rear burner
control knob
Left rear
burner
control
knob
OFF
•
OFF
"
Right rear
burner
..........................................................
knob
...........................................................
t!_._
Left
front
burner
control
knob
OFF
"
_!_._..
_!_,__.
control
OFF
OFF
Right front
burner
.....................................................
knob
Kitchen_kid
_!_,_.
control
and Features
Modeis
KGCS 166G (36 inch!91.4
KGCT366G (36 inch/91.4
6,000 BTU
burner
cm)
cm)
9,000 BTU
burner
12,500 BTU
burner
Model and
serial number
plate
(under cooktop)
(p. 2)
Surface burner
grate
(p. 14)
Surface
burner
cap
(pp. 14, 15,
16)
14,000 BTU
burner
6,000 BTU
burner
Use the left rear, center, or right front burners for simmering or for cooking smaller quantities of food
requiring small cookware.
Use the left front and right rear burners for cooking large quantites of food, deep4at frying or cooking with
large cookware.
Control
panet
Center rear burner
control knob
Left
rear
burner
"_
"
"
°
OFF
OFF
knobcontrol
10
Right rear
burner
................................................................
controlknob
Left
burner
control
knob
front
r
...........................
OFF
OFF
OFF
..............
Right front
control
knob
Kitchen_kid
_
!}._@,
burner
aodFeat ÷s
Model
KGCS]27G
(43 inch/J09
9,000 BTU
burner
cm)
6,000 BTU
burner
9,000 BTU
burner
12,500 BTU
burner
Model and
serial number
plate
(under
cooktop)
(p. 2)
Surface
burner
grate
(p. 14)
Surface
burner
cap
(pp. 14, 15,
16)
14,000 BTU
burner
6,000 BTU
burner
Use the left rear, center left rear, center right rear, or right front burners for simmering or for cooking smaller quantities of food requiring sma(( cookware.
Use the left front or right rear burners for cooking large quantities of food, deep=fat frying, or cooking with
large cookware.
Control
pane(
Center left rear
burner
control knob
Center right rear
burner
control knob
Left
burner
control
knob
Right rear
g)
knob
...................
bu rn_reorl
Left
Right
burner ...................................................
control
/ I f/IU
knob
front
_[L
__
I
LKitchen@kid
control
knob
I
_
..................
burner
front
11
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Your cooktop has seaJed gas burners with an eJectric
ignition system. The seaJed burners spread the heat
evenly across the bottom of the cookware and
provide infinite heat control.
Surface
iMPORTANT: Your cooktop is factory-set for use
with Natural Gas. If you wish to use L,P. gas, an
L,P. Gas Conversion Kit is provided with the unit.
The conversion must be done by a qualified
service technician,
Grates
Locator
pin
The Jocator pin on the grate must be positioned in the burner cap hole to hold the grate in
place.
Left
grate
Groove
=1
(
P
Middle
grate
The grates located on the left and right side of the cooktop contain grooves. These grooves
must always face inward toward the control knobs to hold the grates in place.
NOTE: (On some modeJs) The middJe grate must be placed in position first followed by the
left and right grates (see pp. 5-11 for lJustration)
12
singYourCooktop
jCiiiiCe
Using the control
knobs
Your cooktop comes with electric ignitors. Electric
light the burners each
time you turn the control knobs to LKE.
• Place a filled pan on
the burner grate before
turning on the surface
burner. Do not operate
a burner for extended
periods of time without
having cookware on
the grate.
Push in the control knob and turn it counterclockwise to the LKE position. The clicking
sound is the ignitor sparking. Make sure the
burner has lit.
To stop the clicking sound after the burner lights,
turn the control knob to the cook setting you
want. You can set the control knob
anywhere between HI and LO.
NOTE: All electric ignitors will click at the same
time. However, the burner with the control knob
turned to LKE is the one that will ignite.
Fire Hazard
Do not let the burner flame extend beyond the
edge of the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result
in death or fire.
NOTE: Do not leave empty cookware, or cookware
which has boiled dry, on a hot surface burner. The
cookware could overheat causing damage to the cookware or cooking product.
Burner heat seffings
Use the following chart as a guide.
SETTmNG
RECOMMENDED
L|TE
• To light the burner.
Nm
• To start food cooking.
• To bring liquid to a boil.
ME[) N|
• To hold a boil.
• To fry chicken or pancakes.
MED
• For gravy, pudding, and icing.
• To cook large amounts of
vegetables.
ME[) LO
• To keep food cooking after
starting it on a higher setting.
LO
• To keep food warm.
• To melt chocolate or butter.
• To simmer.
Energy saving
USE
tips
• To help shorten your cooking time, use the least
amount of liquid possible.
• Preheat your pans only when recommended and
for the shortest time possible.
• Start your food on a higher heat setting, then turn
the control to a lower setting to finish cooking.
13
iii!ij:i!!!i!+!i:ii!
Hsing
H.Your
i i lililli+
Cookfopi
case of a prolonged
power
failure
You can manually light surface burners. Hold a lit
match near a burner and turn the control knob to
the UTE position. After the burner lights, turn the
control knob to the setting you want.
Home
canning information
The large diameter of most water-bath or pressure
canners combined with high heat settings for long
periods of time can cause damage to the cooktop
and/or surrounding areas.
For up4o+date information on canning, in the United
States, contact your local U.S. Government Agricultural
Department Extension Office or companies who
manufacture home canning products, in Canada,
contact Agriculture Canada.
Using the righf cookware
makes
a
big difference
+ The pan should have a fiat bottom, straight sides,
and a welPfitting lid+
+ Choose medium to heavy gauge (thickness)
cookware+
To protect your cool{top:
_,Center the canner over the surface burner.
+ The pan material (metal or glass) affects how
quickly and evenly the pan heats.
® Do not let the canner extend beyond the grate
edges.
+ When using glass or ceramic cookware, check to
make sure it is suitable for use on surface burners.
® Start with hot water, cover with a lid and bring to a
boil; then reduce heat to maintain a boil or
required pressure levels in a pressure canner.
+ To avoid tipping, make sure pots and pans are
centered on the grates.
+ Refer to your canner manual for specific instructions.
...................................................................
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The pan material affects how fast heat transfers from the surface cooking area through the pan material and how
evenly heat spreads over the pan bottom. Choose pans that provide the best cooking results.
Aluminum
•
•
•
•
Heats quickly and evenly.
Use for aHItypes of cooking.
Medium or heavy thickness is best for most cooking.
Used as a core or base in cookware to provide even heating.
Cast iron
•
•
•
•
Heats slowly and evenly.
Good for browning and frying.
Maintains heat for slow cooking.
Can be coated with porcelain enamel.
Ceramic or
ceramic glass
• Heats slowly and unevenly.
• Use on Howto medium settings.
• Follow manufacturer's instructions.
Copper
• Heats very quickly and evenly.
• Used as a core or base in cookware to provide even heating.
Earthenware
• Can be used for cooktop cooking if recommended by the
manufacturer.
• Use on Howsettings.
Porcelain enamel-on-steel or
enamel-on-cast iron
• See cast iron and stainless steel.
Stainless steel
• Heats quickly but unevenly.
• A core or base of aluminum or copper on the cookware provides
even heating.
• Can be coated with porcelain enamel.
14
singYourCookfop
Your cooktop is designed for easy care. However,
you need to maintain your ceramic glass surface
differently than you would standard porcelain or
glass surfaces. Foods spilled directly on the cooktop
will not burn off. You should keep the surface dust
free and soil free before heating.
The surface has been prepolished at the factory for
improved protection and easier cleaning. The
Cooktop Polishing Creme included with your
cooktop, paper towels or a sponge, and a singleedge razor blade in the holder are all you need to
clean your cooktop. For proper cleaning methods,
please review "Cleaning tips" later in this section.
Follow them each time you use your cooktop. This will
ensure you get the best performance out of your
cooktop, as well as preserve that uniquely elegant look.
NOTE: Let the surface cool before cleaning.
To avoid damaging
instructions:
the surface, follow these
® Remove sugar spills and soils from the cooktop
while the surface is still warm to avoid pitting on
the surface.
o Do not use steel wool, plastic cleaning pads, gritty
powdered cleansers, chlorine bleach, rust remover,
ammonia, or glass cleaning products with ammonia.
These could damage the cooktop surface.
CNeaning tips
2. For stubborn spills, rub Cooktop Polishing
Creme into cooked-on soil using a paper towel If
some soil remains, leave some creme on the
spot(s) and follow Step 3.
3. Carefulmy scrape spots with the razor scraper.
4. Finish by polishing entire cooktop with Cooktop
Polishing Creme and a paper towel
To order Cooktop Polishing Creme (Part No.
9753543) or razor scraper (Part No. 3153458},
call 1-500-422-1235 (in Canada, 1-500-451-5651)
and follow the instructions and telephone prompts
you hear.
NOTE: Always wipe and dry your cooktop thoroughly
after using cleanser to prevent streaking or staining.
How fo keep
Hke new:
Sugary spills
and soils
(such as
jellies and
candy syrups)
To prevent pitting on the cooktop,
wipe up with a paper towel or
clean, damp sponge while
ceramic glass surface is still
warm. Remove as soon as
possible after spill occurs.
Burned-on
soits
Rub Cooktop Polishing Creme or
nonabrasive cleanser into soil
using a paper towel. Reapply
creme to spots remaining. Hold
razor scraper as flat to surface as
possible, scrape spots. Polish
entire cooktop with creme and
paper towel. Rinse and dry. Store
razor blades out of reach of
children.
Dark streaks,
specks, and
discoloration
Use Cooktop Polishing Creme or
nonabrasive cleanser with a damp
paper towel or sponge.
Metal marks
(from copper
or aluminum
pans)
Use Cooktop Polishing Creme or
nonabrasive cleanser with a damp
paper towel or sponge before
heating the cooktop again. If
heated before cleaning, metal
marks may not come off.
Tiny
scratches
abrasions
Scratches and abrasions do not
affect cooking. In time, they will
become less visible as a result of
cleaning. To prevent scratches
and abrasions, use Cooktop
Polishing Creme regularly.
o Cooktop Polishing Creme included with your
cooktop with a paper towel or clean, damp sponge.
This creme has been developed especially for
cleaning and polishing your cooktop. When using,
follow instructions on container.
® Do not use steel wool, plastic cleaning pads,
abrasive powdered cleansers, chlorine bleach, rust
remover, ammonia, or glass cleaning products with
ammonia. These products could damage the
cooktop surface.
Steps
to fommow:
1. Most spills can be wiped off easily using a paper
towel or clean, damp sponge as soon as Hot
Surface Indicator Light goes off.
mooking
IF THERE ARE WHAT TO DO
What to use:
® Razor scraper - Use to remove cooked-on soils
from your ceramic glass cooktop. To avoid
scratches, keep the razor blade as flat against the
cooktop as possible. Do not use on porcelain
surfaces. Store razor blades out of reach of
children. (Not included with your range.)
your cookfop
or
15
Yourcooktopis designedso youcancareforit easily.Youcando mostcleaningwithitemsfoundaroundyour
home.Cleaningyourcooktopwheneverspillsor soilingoccurswillhelptokeepit lookingandworkinglikenew+
Explosion Hazard
Do not store flammable materials such as gasoline near this appliance.
Doing so can result in death, explosion, or fire.
Before cleaning, always make sure all controls are off and the cooktop
aH cHeaning products before using them to dean your cooktop+
is cool. Refer to instructions on
PART
CLEANING METHOD
SPECIAL INSTRUCTIONS
Control Knobs
• Soap and water
• Dishwasher
• DO NOT use steel wool or
abrasive cleaners.
• Pull knobs straight away from
control panel.
• Wash, rinse and dry with soft
cloth.
Control Panel
• Soap and water
• Wash, rinse and dry with soft
cloth.
• Spray glass cleaner
• Apply spray cleaner to paper
towel; do not spray directly on
panel.
• Soap and water
• Mild liquid cleaner
• Spray glass cleaner
• DO NOT use abrasive or harsh
cleaners like chlorine bleach,
ammonia or oven cleaners.
• Wash, rinse and dry with soft
cloth.
• Non-abrasive plastic scrubbing pad
• Gently clean around the model
and serial plate, too much
scrubbing could remove the
numbers.
Cooktop Surface
• Tempered Glass, Porcelain
and Stainless Steel
NOTE: To avoid product damage,
do not remove the cooktop.
• Ceramic Glass
• Soap and water
• See "Ceramic Glass Surface"
earlier in this section for cleaning
instructions.
* When the cooktop is cool, remove all spills and clean. Food spills containing acids, such as vinegar and tomato,
may affect the finish.
16
for
Your
Cooktop
ii
'¸
¸
CLEANING METHOD
PART
SPECIAL INSTRUCTIONS
Surface burner gratesand caps*
• Lighttomoderate soil
• Soap and water
• Non-abrasive plastic scrubbing pad
• Clean
dirty.
• Wash,
as soon as they become
rinse and dry well.
• Dishwasher (grates only)
• Heavy burned on soils
• Non-abrasive plastic scrubbing pad
• Mild abrasive powdered cleanser
and water
• Repeat steps of cleaning process
(with items at left) as needed,
until soil is completely removed.
• Rinse thoroughly and dry.
• NOTE: Do not reassemble caps
on burners while wet. Do not
wash caps in dishwasher.
Surface burners
• See "Sealed surface burners and
cooktop" in the "Caring for your
cooktop" section.
Cleaning StainlessSteelSurfaces
• Do not use steel wool or soap-filled scouring pads
• Rub in the direction of the grain line to avoid
marring surface
• Always wipe dry to avoid water marks
• if commercial cleaners are used, follow label
directions. If product contains chlorine
(bleach), rinse thoroughly and dry with a soft,
lint-free cloth. Chlorine is a corrosive substance.
CLEANING AGENT
HOW TO USE
Routine cleaning
and fingerprints
• Liquid detergent and water; all=
purpose cleaner
• Wipe with damp cloth or sponge, then rinse
with clean water and wipe dry.
Stubborn stains and
baked-on residue
• Mild-abrasive cleanser or stainless
steel cleaners
• Rub in the direction of the grain lines with a
damp cloth or sponge and cleaner. Rinse
thoroughly. Repeat if necessary.
Hard water spots
• Vinegar
• Swab or wipe with cloth. Rinse with water and
dry.
17
forYourcoo.top
Cmeaning fhe surface
burners
• You should routinely remove and clean the burner caps. Always clean the burner caps after a
spillover. Keeping the burner caps clean prevents
improper ignition and an uneven flame.
Cast=iron
burn
• For the proper flow of gas and ignition of the
burner, DO NOT ALLOW SPILLS, FOOD,
CLEANING AGENTS, OR ANY OTHER MATERiAL TO ENTER THE GAS TUBE OPENING.
• Gas must flow freely through the gas tube
opening for the burner to light properly. You must
keep this area free of any soil and protect it from
boilovers or spillovers. ALWAYS keep the burner
cap in place whenever a surface burner is in use.
• Let the cooktop cool before cleaning.
Alignment
pins
Ignitor
• Do not use oven cleaners, bleach, or rust
removers.
• Do not obstruct the flow of combustion and
ventilation air.
• if the knobs are removed while cleaning, be careful not to spill liquids through the holes in the
control area.
• Be careful not to allow moisture to collect in the
control area. Moisture can cause the ignitor
switches to fail.
• Occasionally check the burner flames for proper
size and shape as
shown. A good flame
is bJue in color. Jf the
flames are uneven, you
may need to clean the
,,,,,° burners.
f
18
II
Gas tube
opening
¥oo cooktop
To clean the burners:
1. Pull the burner caps straight up from the
burner base.
2. Clean the burner caps with warm, soapy water and
a sponge. You can also clean the caps with
a mildly abrasive plastic scrubbing pad and powdered cleanser. Do not clean the burner caps in a
dishwasher or seGcleaning oven.
3. if the gas tube opening has become soiled or
clogged, use a cotton swab or a soft cloth to clean
the area.
4. if the ports are clogged,
i_.__
f
clean them w{th a
enlarge or distort the
port. Do not use a
wooden toothpick.
if the burner needs to
traight pin. Do not
be adjusted, call a
qualified technician for
service.
5. After cleaning the gas tube opening and ports,
Q
caps. To replace the
burner caps, make
replace
burner
sure
the the
alignment
pins on the burner
base are properly
aligned with the cap.
6. Turn on the burner to see if it will light. If the
burner does not light after you have cleaned it,
contact a KitchenAid designated service
technician. Do not service the sealed burner
yourself.
19
Youcansolvemanycommoncooktopproblemseasily,savingyouthecostof a possibleservicecall.Trythe
suggestions
belowtoseeif youcansolveyourproblemwithoutoutsidehelp. If thesuggestions
donotwork,
see"Requesting
Assistance
or Service"on page21(Inthe U.S.A.),or onpage22(in Canada).
Problem
Nothingwilloperate.
Problem Cause
• The cooktop is not wired into a live
circuit with proper voltage.
• The cooktop is not properly connected to the gas supply.
• A household fuse has blown or a circuit breaker has tripped.
• A control knob is not set correctly.
Solution
• Wire the cooktop into a live circuit
with proper voltage. (See installation
instructions.)
• Contact a KitchenAid designated
service technician to reconnect the
cooktop to the gas supply.
• Replace household fuse or reset
circuit breaker.
• Push in the control knobs before
turning them.
Theburnerfailstolight.
• A household fuse has blown or a
circuit breaker has tripped.
• Replace household fuse or reset
circuit breaker.
• The burner is wet from being
washed.
• Let it dry.
• The burner ports may be clogged.
• Clean them with a straight pin.
(See page 19.)
Theburnerflamesare
uneven.
• The burner ports may be clogged.
• Clean them with a straight pin.
(See page 19.)
Theburnerflamesliftoff
theports,areyellow,or
arenoisywhenturned
• The burner needs cleaning.
• Clean as directed on page 16.
• The air/gas mixture is incorrect.
• Contact a KitchenAid designated
service technician to check the
air/gas mixture or see installation
Instructions.
• The cooktop is not level.
• Level the cooktop.
• The pan used is not the correct type
or size.
• Refer to a reliable cookbook for
recommended pan type and size.
• The flame size does not fit the cookware being used.
• Pan should be the same size or
slightly larger than surface cooking
are being used.
• The flow of combustion and/or ventilation air to the cooktop is blocked.
• Remove any obstructions
knobs or burners.
Oft'.
Cooking results are not
what you expected.
2O
around
Beforecallingforassistance
or service,pleasecheckthe"Troubleshooting
Guide"section.It maysaveyouthe
costofa servicecall.If youstillneedhelp,followtheseinstructions.
Callthe KitchenAidConsumer
_
free:1o800o422o1230.
Ourconsultantsare
ssistanceCentertoll
availableto
assistyou.
Whencalling:
Pleaseknowthepurchasedate,andthe complete
modelandserialnumberof yourappliance(seethe
"A NotetoYou"section).Thisinformation
will help
usto betterrespondto yourrequest.
Ourconsultantsprov{deassistancewith:
o Featuresandspecifications
onourfull lineof
appliances.
®installation
information.
If youneedto orderreplacement
parts,we recom
z
mendthatyouonlyusefactoryspecifiedparts.
Thesepartswillfit rightandworkright,because
theyaremadewiththesameprecisionusedto
buildeverynewKITCHENAID
_"appliance.
If youneedfurtherassistance,
youcanwriteto
KitchenAid
withanyquestions
or concernsat:
KitchenAid
BrandHomeAppliances
Consumer
Assistance
Center
c/oCorrespondence
Dept.
2000NorthMz63
BentonHarbor,MI49022_2692
oUseandmaintenance
procedures.
®Accessoryandrepairpartssales.
oSpecialized
customer
assistance
(Spanish
speaking,hearingimpaired,
limitedvision,etc.).
oReferralstolocaldealers,service
companies,
andrepairpartsdistributors.
KitchenAiddesignatedservicetechniciansare
trainedtofulfilltheproductwarrantyandprovide
after-warranty
service,anywhereinthe UnitedStates.
Tolocatethe KitchenAid
designated
service
companyinyourarea,youcanalsolookinyour
telephonedirectoryYellowPages.
Tolocatefactoryspecifiedreplacement
partsinyour
area,callourConsumer
Assistance
Centertelephone
numberor yournearestKitchenAid
designated
servicecenter.
Pleaseincludea daytimephonenumberin your
correspondence.
21
,questing
Call the KitchenAid
_
Assisfance
or Service
Consumer
8:30 a.rn. - 6 p.m. (EST) at
1-800-461-5681, Our
consultants
are available
ssistance Center
tol! free:to
assist you.
When calling:
Please know the purchase date, and the complete
model and serial number of your appliance (see the
"A Note to You" section). This information will help us
to better respond to your request.
Our consultants
provide assistance with:
® Features and specifications on our full line of
appliances.
®Accessory and repair parts sales.
o Specialized customer assistance
(French speaking, hearing impaired,
limited vision, etc.).
®Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAid designated service technicians are
trained to fuJfiJJthe product warranty and provide
afterzwarranty service, anywhere in Canada.
To locate the KitchenAid designated service
company in your area, you can also look in your
telephone directory Yellow Pages.
Contact IngJis Limited Appliance Service from anywhere in Canada at 1o800o807o6777.
if you need to order replacement parts, we recomz
mend that you only use factory specified parts.
These parts will fit right and work right, because
they are made with the same precision used to
build every new KiTCHENAID _'_
appliance.
if you need further assistance, you can write to
KitchenAid with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N3A7
22
To locate factory specified replacement parts in your
area, caJJour Consumer Assistance Center telephone
number or your nearest KitchenAid designated
service center.
Please include a daytime phone number in your
correspondence.
Gas Cookfop
LENGTH OF
WARRANTY:
KITCHENAID
WILL PAY FOR:
KITCHENAID
WILL NOT PAY FOR:
ONE-YEAR FULL
WARRANTY
FROM DATE OF
PURCHASE.
Replacement parts
and repair labor costs
to correct defects in
materials or workmanship. Service must be
provided by a KitchenAid
designated service
company.
A. Service calls to:
Replacement parts for
any gas burner
to correct defects in
materials or workmanship.
C. Damage resulting from accident, alteration, misuse,
abuse, fire, flood, acts of God, improper installation, or
installation not in accordance with local electrical or
plumbing codes.
SECONDTHROUGH FIFTHYEAR LIMITED
WARRANTY
FROM DATE OF
PURCHASE.
1. Correct the installation of the cooktop.
2. Instruct you how to use the cooktop.
3. Replace house fuses or correct house wiring.
4. Correct house plumbing.
B. Repairs when cooktop is used in other than normal home
use.
D. Any labor costs during the limited warranties.
E. Replacement parts or repair labor costs for units operated
outside the United States and Canada.
F. Pickup and delivery. This product is designed to be
repaired in the home.
G. Repairs to parts or systems resulting from unauthorized
modifications made to the appliance.
H. In Canada, travel or transportation expenses for
customers who reside in remote areas.
8/99
KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty gives specific legal
rights and you may also have other rights which vary from state to state or province to province.
Outside the United States and Canada, a different
authorized KitchenAid dealer.
warranty
may apply. For details, please contact your
If you need assistance or service, first see the "Troubleshooting" section in this book. After checking "Troubleshooting," additional help can be found by checking the "Requesting Assistance or Service" section. In the U.S.A.,
call our Consumer Assistance Center at 1-800-422-1230. In Canada, call KitchenAid Canada at one of the telephone
numbers listed in the "Requesting Assistance or Service" section.
3193071
(t) 1999 All fights
_,Registered
T_adema,k
ofKitohenAid.
USA.
reserved
KitchenAid
Canada
licensee
in Canada
10/99
Pr{nted in USA.
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