Acer 61X Laptop User Manual

TravelMate 6460/6410 Series
User's Guide
Copyright © 2006. Acer Incorporated.
All Rights Reserved.
TravelMate 6460/6410 Series User's Guide
Original Issue: 09/2006
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronically, mechanically, by photocopy, recording or otherwise,
without the prior written permission of Acer Incorporated.
TravelMate 6460/6410 Series Notebook PC
Model number: __________________________________
Serial number: ___________________________________
Date of purchase: ________________________________
Place of purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies'
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.
iii
Information for your safety and
comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Warnings
•
•
•
•
•
Do not use this product near water.
Do not place this product on an unstable cart, stand or table. If the product
falls, it could be seriously damaged.
Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.
To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
Using electrical power
•
•
•
•
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.
iv
•
This product's AC adapter is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the AC adapter plug. Do not insert
the plug into a non-grounded power outlet. Contact your electrician for
details.
Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.
•
Use the product only with the supplied power supply cord set. If you need
to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, type
SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6
meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
•
the power cord or plug is damaged, cut or frayed
•
•
•
•
•
liquid was spilled into the product
the product was exposed to rain or water
the product has been dropped or the case has been damaged
the product exhibits a distinct change in performance, indicating a need
for service
the product does not operate normally after following the operating
instructions
Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may
result in damage and will often require extensive work by a
qualified technician to restore the product to normal condition.
v
Replacing the battery pack
The notebook uses lithium batteries. Replace the battery with the same type as
that which came bundled with your product. Use of another battery may
present a risk of fire or explosion.
Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from
children. Follow local regulations when disposing of used
batteries.
Telephone line safety
•
•
Disconnect all telephone lines from the equipment when not in use and/or
before servicing.
To avoid the remote risk of electric shock from lightning, do not connect
the telephone line to this equipment during lightning or thunderstorms.
Warning! For safety reasons, do not use non-compliant parts
when adding or changing components. Consult your reseller for
purchase options.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global environment,
please recycle. For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
http://global.acer.com/about/environmental.htm.
Mercury advisory
For projectors or electronic products containing an LCD/CRT monitor or display:
Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state or federal laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal
information, check www.lamprecycle.org.
vi
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress,
inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
•
•
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•
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numbness, or a burning or tingling sensation
aching, soreness or tenderness
pain, swelling or throbbing
stiffness or tightness
coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company's health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe
the following tips:
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refrain from staying too long in one fixed posture
avoid slouching forward and/or leaning backward
stand up and walk around regularly to remove the strain on your leg
muscles
take short rests to relax your neck and shoulders
avoid tensing your muscles or shrugging your shoulders
install the external display, keyboard and mouse properly and within
comfortable reach
if you view your monitor more than your documents, place the display at
the center of your desk to minimize neck strain
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on
how to reduce eyestrain.
vii
Eyes
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Rest your eyes frequently.
Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
Blink frequently to keep your eyes from drying out.
Display
Keep your display clean.
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Keep your head at a higher level than the top edge of the display so your
eyes point downward when looking at the middle of the display.
Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
Eliminate glare and reflections by:
•
placing your display in such a way that the side faces the window or
any light source
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•
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minimizing room light by using drapes, shades or blinds
using a task light
changing the display's viewing angle
using a glare-reduction filter
using a display visor, such as a piece of cardboard extended from the
display's top front edge
Avoid adjusting your display to an awkward viewing angle.
Avoid looking at bright light sources, such as open windows, for extended
periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
•
Take short breaks regularly and often.
•
•
•
Perform some stretching exercises.
Breathe fresh air as often as possible.
Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch
or bed. If this is unavoidable, work for only short periods, take
breaks regularly, and do some stretching exercises.
Note: For more information, please refer to "Regulations and
safety notices" on page 99 in the AcerSystem User's Guide.
viii
First things first
We would like to thank you for making an Acer notebook your choice for
meeting your mobile computing needs.
Your guides
To help you use your Acer notebook, we have designed a set of guides:
First off, the Just for Starters... poster helps you get started with
setting up your computer.
The printed User's Guide introduces you to the basic features and
functions of your new computer. For more on how your computer
can help you to be more productive, please refer to the
AcerSystem User's Guide. This guide contains detailed
information on such subjects as system utilities, data recovery,
expansion options and troubleshooting. In addition it contains
warranty information and the general regulations and safety
notices for your notebook. It is available in Portable Document
Format (PDF) and comes preloaded on your notebook. Follow
these steps to access it:
1 Click on Start, All Programs, AcerSystem.
2 Click on AcerSystem User's Guide.
Note: Viewing the file requires Adobe Reader. If Adobe Reader is
not installed on your computer, clicking on AcerSystem User's
Guide will run the Adobe Reader setup program first. Follow the
instructions on the screen to complete the installation. For
instructions on how to use Adobe Reader, access the Help and
Support menu.
Basic care and tips for using your computer
Turning your computer on and off
To turn on the computer, simply press and release the power button below the
LCD screen beside the easy-launch buttons. See "Front view" on page 17 for the
location of the power button.
ix
To turn the power off, do any of the following:
•
Use the Windows shutdown command
Click on Start, Turn Off Computer, then click on Turn Off.
•
Use the power button
You can also shut down the computer by closing the display cover, or by
pressing the sleep hotkey <Fn> + <F4>.
Note: If you cannot power off the computer normally, press and
hold the power button for more than four seconds to shut down
the computer. If you turn off the computer and want to turn it on
again, wait at least two seconds before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
•
Do not expose the computer to direct sunlight. Do not place it near sources
of heat, such as a radiator.
•
Do not expose the computer to temperatures below 0 ºC (32 ºF) or above
50 ºC (122 ºF).
•
Do not subject the computer to magnetic fields.
•
Do not expose the computer to rain or moisture.
•
Do not spill water or any liquid on the computer.
•
Do not subject the computer to heavy shock or vibration.
•
Do not expose the computer to dust or dirt.
•
Never place objects on top of the computer.
•
Do not slam the computer display when you close it.
•
Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
•
Do not connect the adapter to any other device.
•
Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
•
When unplugging the power cord, do not pull on the cord itself but pull
on the plug.
•
The total ampere ratings of the equipment plugged in should not exceed
the ampere rating of the cord if you are using an extension cord. Also, the
total current rating of all equipment plugged into a single wall outlet
should not exceed the fuse rating.
x
Taking care of your battery pack
Here are some ways to take care of your battery pack:
•
Use only batteries of the same kind as replacements. Turn the power off
before removing or replacing batteries.
•
Do not tamper with batteries. Keep them away from children.
•
Dispose of used batteries according to local regulations. Recycle if possible.
Cleaning and servicing
When cleaning the computer, follow these steps:
1
Turn off the computer and remove the battery pack.
2
Disconnect the AC adapter.
3
Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
•
the computer has been dropped or the body has been damaged;
•
the computer does not operate normally
please refer to "Frequently asked questions" on page 77.
Safety instructions
Disposal instructions
Tips and information for comfortable use
First things first
Your guides
Basic care and tips for using your computer
Turning your computer on and off
Taking care of your computer
Taking care of your AC adapter
Taking care of your battery pack
Cleaning and servicing
Acer Empowering Technology
Empowering Technology password
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer TPM-based eDataSecurity Management
Acer eLock Management
Acer eRecovery Management
Acer eSettings Management
Acer ePerformance Management
Your Acer notebook tour
Front view
Closed front view
Left view
Right view
Rear view
Base view
Specifications
Indicators
Easy-launch buttons
FineTrack and FineTrack buttons
FineTrack basics
Touchpad
Touchpad basics
Using Acer FineTouch keyboard
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viii
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viii
ix
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x
1
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7
8
11
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15
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23
27
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29
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30
30
32
Lock keys and embedded numeric keypad
Windows keys
Hotkeys
Special keys
32
33
33
35
Ejecting the optical (CD or DVD) drive tray
Audio
36
37
Adjusting the volume
Acer OrbiCam
Launching the Acer OrbiCam
37
38
39
Contents
Information for your safety and comfort
Changing the Acer OrbiCam settings
Capturing photos/videos
Using the Acer OrbiCam as webcam
Enabling the Acer VisageON
(for 1.3 megapixel camera models only)
Using the system utilities
Acer GridVista (dual-display compatible)
Launch Manager
Norton AntiVirus
Securing your computer
39
41
42
42
44
44
45
46
49
Using a computer security lock
50
Acer GraviSense
50
Using Acer GraviSense
50
Protecting the HDD
51
Anti-Theft
51
Acer Trusted Platform Module (TPM)
53
User roles
53
Initialization and Administration of the Acer Security Platform54
User Authentication
54
Migrating Keys to other Systems
56
Acer TPM-based fingerprint reader
57
Password choice
57
Correct scanning procedure
57
User’s Fingers and additional encryption performed by TPM chip58
Using boot security
62
Fingerprint system boot authentication
62
Biomenu
63
Lock computer
64
Registered Sites
64
Register
64
Control Center
66
How to restore your data from systemboard crash?
66
Using the SmartCard
67
Registering your SmartCard
68
Running PlatinumSecure
69
Running PlatinumKey
71
Using passwords
72
Entering passwords
73
Setting passwords
73
BIOS utility
73
Boot sequence
74
Password on boot
74
Setting up passwords when using fingerprint recognition74
Enabling or disabling Acer TPM security
75
Enabling disk-to-disk recovery
76
Frequently asked questions
Requesting service
International Travelers Warranty (ITW)
77
80
80
Before you call
Taking your notebook PC with you
Disconnecting from the desktop
Disconnecting from Acer ezDock II/II+
Moving around
Preparing the computer
What to bring to meetings
Taking the computer home
Preparing the computer
What to take with you
Special considerations
Setting up a home office
Traveling with the computer
Preparing the computer
What to take with you
Special considerations
Traveling internationally with the computer
Preparing the computer
What to bring with you
Special considerations
Expanding through options
Connectivity options
Fax/data modem
Built-in network feature
Fast Infrared (FIR)
Universal Serial Bus (USB)
IEEE 1394 port
PC Card slot
ExpressCard
Installing memory
BIOS utility
Boot sequence
Enable disk-to-disk recovery
Password
Using software
Playing DVD movies
Power management
Acer eRecovery Management
Create backup
Restore from backup
Create factory default image CD
Re-install bundled software without CD
Change password
Troubleshooting
Troubleshooting tips
Error messages
Regulations and safety notices
80
81
81
81
81
81
82
82
82
83
83
83
83
84
84
84
84
84
84
85
86
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88
89
90
91
91
91
92
92
92
92
93
93
94
94
95
95
96
97
97
97
99
ENERGY STAR guidelines compliance
FCC notice
Modem notices
Laser compliance statement
LCD pixel statement
Macrovision copyright protection notice
Radio device regulatory notice
General
European Union (EU)
The FCC RF safety requirement
Canada — Low-power license-exempt radio
communication devices (RSS-210)
Federal Communications Comission
Declaration of Conformity
Declaration of Conformity for CE Marking
LCD panel ergonomic specifications
Index
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1
Acer's innovative Empowering Technology toolbar makes it easy for you to
access frequently used functions and manage your new Acer computer.
Displayed by default in the upper-right corner of your screen, it features the
following handy utilities:
•
Acer eNet Management hooks up to location-based networks intelligently.
•
Acer ePower Management extends battery power via versatile usage
profiles.
•
Acer ePresentation Management connects to a projector and adjusts
display settings conveniently.
•
Acer TPM-based eDataSecurity Management protects data with passwords
and advanced encryption algorithms in TPM.
•
Acer eLock Management limits access to external storage media and
removable data devices.
•
Acer eRecovery Management backs up and recovers data flexibly, reliably
and completely.
•
Acer eSettings Management accesses system information and adjusts
settings easily
•
Acer ePerformance Management improves system performance by
optimizing disk space, memory and registry settings..
For more information, right click on the Empowering Technology toolbar, then
select the Help or Tutorial function.
Empowering Technology password
Before using Acer eLock Management and Acer eRecovery Management, you
must initialize the Empowering Technology password. Right-click on the
Empowering Technology toolbar and select "Password Setup" to do so. If you
do not initialize the Empowering Technology password, you will be prompted
to do so when running Acer eLock Management or Acer eRecovery
Management for the first time.
If you lose your password, there is no method to reset it except by
reformatting your notebook or taking your notebook
to an Acer Customer Service Center. Be sure to remember or write
down your password.
Empowering Technology
Acer Empowering Technology
Empowering Technology
2
Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired
and wireless networks in a variety of locations. To access this utility, either click
on the "Acer eNet Management" icon on your notebook, or start the program
from the Start menu. You also have the option to set Acer eNet Management to
start automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new
location, while offering you the freedom to manually adjust the settings to
match your needs.
Acer eNet Management can save network settings for a location to a profile,
and automatically switch to the appropriate profile when you move from one
location to another. Settings stored include network connection settings (IP and
DNS settings, wireless AP details, etc.), as well as default printer settings.
3
Empowering Technology
Security and safety concerns mean that Acer eNet Management does not store
username and password information.
Empowering Technology
4
Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch
it, select Acer ePower Management from the Empowering Technology
interface.
AC mode (Adapter mode)
The default setting is "Maximum Performance." You can adjust CPU speed, LCD
brightness and other settings, or click on buttons to turn the following
functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire(1394), Wired LAN
and Optical Device if supported.
DC mode (Battery mode)
There are four pre-defined profiles — Entertainment, Presentation, Word
Processing, and Battery Life. You can also define up to three of your own.
To create a new power profile:
1
Change power settings as desired.
2
Click "Save as ..." to save to a new power profile.
3
Name the newly created profile.
4
Select whether this profile is for Adapter or Battery mode, then click OK.
5
The new profile will appear in the profile list.
5
For real-time battery life estimates based on current usage, refer to the panel in
the upper half of the window.
For additional options, click "Settings" to:
•
Set alarms.
•
Re-load factory defaults.
•
Select what actions to be taken when the cover is closed or the power
button is pressed.
•
Set passwords for accessing the system after Hibernation or Standby.
•
View information about Acer ePower Management.
Empowering Technology
Battery status
Empowering Technology
6
7
Acer ePresentation Management lets you project your computer's display to an
external device or projector using the hot key: Fn + F5. If the external display
supports auto-detection, your system display will be automatically switched out
when an external display is connected to the system. For projectors and external
devices that are not auto-detected, launch Acer ePresentation Management to
choose an appropriate display setting.
If the restored resolution is not correct after disconnecting a
projector, or you need to use an external resolution that is not
supported by Acer ePresentation Management, adjust your
display settings using Display Properties or the utility provided by
the graphics vendor.
Empowering Technology
Acer ePresentation Management
Empowering Technology
8
Acer TPM-based eDataSecurity Management
Acer TPM-based eDataSecurity Management is a handy file encryption utility
that protects your files from being accessed by unauthorized persons. It is
conveniently integrated with Windows Explorer as a shell extension for quick
and easy data encryption/decryption and also supports on-the-fly file encryption
for MSN Messenger and Microsoft Outlook.
The Acer eDataSecurity Management setup wizard will prompt you for a
supervisor password and default encryption. This encryption will be used to
encrypt files by default, or you can choose to enter your own file-specific
password when encrypting a file.
Acer eDataSecurity Management can be integrated with TPM on computers
equipped with the TPM hardware. On computers equipped with the TPM
hardware, there will be additional Acer eDataSecurity Management system
setup and administration procedures which allow the user to utilize TPM for the
PSD and the File/Folder encryption functions. If the "Use TPM" option is
selected during Acer eDataSecurity Management’s initial system setup or
system administration, the PSD and the File/Folder encryption functions will be
protected by TPM.
9
Empowering Technology
Note: The password used to encrypt a file is the unique key that
the system needs to decrypt it. If you lose the password, the
supervisor password is the only other key capable of decrypting
the file. If you lose both passwords, there will be no way to
decrypt your encrypted file! Be sure to safeguard all related
passwords!
Empowering Technology
10
If the TPM hardware is detected, there will be an additional 'TPM Settings'
button at the bottom of the System Administration panel. Clicking 'TPM
Settings' will switch to the form for the TPM protection option selection, as
shown below. The user will have to enter the supervisor password whenever the
TPM integration option needs to be changed.
11
Acer eLock Management is a security utility that allows you to lock your
removable data, optical and floppy drives to ensure that data can't be stolen
while your notebook is unattended.
•
Removable data devices — includes USB disk drives, USB pen drives, USB
flash drives, USB MP3 drives, USB memory card readers.
•
Optical drive devices — includes any kind of CD-ROM or DVD-ROM drives.
•
Floppy disk drives — 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you
can apply locks to any of the devices types. Lock(s) will immediately
be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
Note: Be sure to remember or write down your password. Be sure
to well record your Acer eLock Management password. Password
can only be reset by reformatting your disk or seeking assistance
from Acer Customer Service.
Empowering Technology
Acer eLock Management
Empowering Technology
12
13
Acer eRecovery Management is a powerful utility that does away with the need
for recovery disks provided by the manufacturer. The Acer eRecovery
Management utility occupies space in a hidden partition on your system's hard
drive. By default, user-created backups are stored on the D:\ drive.
Acer eRecovery Management provides you with:
•
Password protection.
•
Recovery of applications and drivers.
•
Image/data backup:
•
•
Back up to HDD (set recovery point).
•
Back up to CD/DVD.
Image/data recovery tools:
•
Recover from a hidden partition (factory defaults).
•
Recover from the HDD (most recent user-defined recovery point).
•
Recover from CD/DVD.
Empowering Technology
Acer eRecovery Management
Empowering Technology
14
For more information, please refer to "Acer eRecovery Management" on page
93 in the AcerSystem User's Guide.
Note: If your computer did not come with a Recovery CD or
System CD, please use Acer eRecovery Management's "System
backup to optical disk" feature to burn a backup image to CD or
DVD. To ensure the best results when recovering your system
using a CD or Acer eRecovery Management, detach all peripherals
(except the external Acer ODD, if your computer has one),
including your Acer ezDock II/II+.
15
Acer eSettings Management allows you to inspect hardware specifications,
change BIOS passwords or other Windows settings, and to monitor the system
health status.
Acer eSettings Management also:
•
Provides a simple graphical user interface for navigation.
•
Displays general system status and advanced monitoring for power users
on Acer computer.
•
Adding unique asset tag to organize your equipment and provide a
security feature in business.
Empowering Technology
Acer eSettings Management
Empowering Technology
16
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the
performance of your Acer computer. It provides an express optimization
method to release unused memory and disk space quickly. The user can also
enable advanced options for full control over the following options:
•
Memory optimization — releases unused memory and check usage.
•
Disk optimization — removes unneeded items and files.
•
Speed optimization — improves the usability and performance of your
Windows XP system.
17
After setting up your computer as illustrated in the Just for Starters... poster,
let us show you around your new Acer notebook.
Front view
#
Item
Description
1
Acer Oribcam
1.3 megapixel web camera for video communication
(for selected models).
2
Display screen
Also called Liquid-Crystal Display (LCD), displays
computer output.
3
Acer FineTouch
Keyboard
For entering data into your computer.
English
Your Acer notebook tour
English
18
#
Item
Description
4
Acer FineTrack
Touch-sensitive pointing device which functions like a
computer mouse when used together with the click
buttons. See “FineTrack basics” on page 29 for more
details.
5
Microphone
Internal microphone for sound recording.
6
Fingerprint
reader
Security identification (for selected models).
7
Touchpad
Touch-sensitive pointing device which functions like a
computer mouse.
8
Status indicators
Light-Emitting Diodes (LEDs) that light up to show the
status of the computer's functions and components.
See “Indicators” on page 27 for more details.
9
3DSonic speakers Left and right speakers deliver stereo audio output.
10/ Click buttons
11 (left, center and
right)
The left and right buttons function like the left and
right mouse buttons; the center button serves as a 4way scroll button.
12
Palmrest
Comfortable support area for your hands when you
use the computer.
13
FinTrack buttons
(left and right)
Function like the left and right mouse buttons when
used together with the center-keyboard FineTrack.
See “FineTrack basics” on page 29 for more details.
14
Power button
Turns the computer on and off.
15
Status indicators
Light-Emitting Diodes (LEDs) that light up to show the
status of the computer's functions and components.
See “Indicators” on page 27 for more details.
16
Easy-launch
buttons
Buttons for launching frequently used programs.
See "Easy-launch buttons" on page 28 for more
details.
Closed front view
#
1
Icon
Item
Description
Power indicator
Indicates the computer's power status.
19
Icon
Item
Description
2
Battery indicator
Indicates the computer's battery status.
3
Bluetooth
communication
switch/indicator
Enables/disables the Bluetooth function.
Indicates the status of Bluetooth
communication.
4
Wireless
communication
switch/indicator
Enables/disables the wireless function.
Indicates the status of wireless LAN
communication.
5
Infrared port
Interfaces with infrared devices (e.g.,
infrared printer and IR-aware computer).
(for selected models)
6
Microphone-in jack
Accepts input from external
microphones.
7
Line-in jack
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
8
Headphones/speaker/
line-out jack
Connects to audio line-out devices (e.g.,
speakers, headphones).
9
Latch
Locks and releases the lid.
Left view
# Icon
Item
Description
1
Ventilation slots
Enable the computer to stay cool,
even after prolonged use.
2
4-pin IEEE 1394 port
Connects to IEEE 1394 devices
(for selected models).
3
Two USB 2.0 ports
Connect to USB 2.0 devices (e.g.,
USB mouse, USB camera) (3 total).
4 ExpressCard/34 ExpressCard/34 slot
Accepts one ExpressCard module
(for selected models).
English
#
English
20
# Icon
Item
Description
5
5-in-1 card reader
Accepts Memory Stick (MS),
Memory Stick PRO (MS PRO),
MultiMediaCard (MMC), Secure
Digital (SD), xD-Picture Card (xD)
(for selected models).
6
PC Card slot
Accepts one Type II PC Card.
7
PC Card slot eject button Ejects the PC Card from the slot.
8
SmartCard
Accepts the TravelMate
SmartCard (for selected models).
Right view
#
Item
Description
1
Acer MediaBay optical drive Internal optical drive; accepts CDs or DVDs.
2
Optical disk access indicator Lights up when the optical drive is active.
3
Optical drive eject button
Ejects the optical disk from the drive.
4
Emergency eject hole
Ejects the optical drive tray when the
computer is turned off.
5
USB 2.0 port
Connect to USB 2.0 devices (e.g., USB mouse,
USB camera) (3 total).
21
#
Icon
English
Rear view
Item
Description
1
S-video/TV-out
(NTSC/PAL) port
Connects to a television or display device
with S-video input (for selected models).
2
Modem (RJ-11) port Connects to a phone line.
3
Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/1000 based
network.
4
serial port
Connects to serial devices.
5
Digital Video
Interface -Digital
port
Supports digital video connections
(for selected models).
6
External display
(VGA) port
Connects to a display device
(e.g., external monitor, LCD projector).
7
DC-in jack
Connects to an AC adapter.
8
Kensington lock slot Connects to a Kensington-compatible
computer security lock.
English
22
Base view
#
Item
Description
1
Acer MediaBay release
latch
Lock or unlock Acer MediaBay device.
2
Battery lock
Locks the battery in position.
3
Battery latch
Release the battery pack.
4
Battery bay
Houses the computer's battery pack.
5
Hard disk bay
Houses the computer's hard disk (secured with
screws).
6
Acer DASP
Disk Anti-Shock Protection
7
Memory compartment
Houses the computer's main memory.
8
ezDock II/II+ connector
Connects to Acer ezDock II/II+.
23
Operating
system
Platform
•
•
•
•
•
•
Windows® Vista™ Capable
Windows® Vista™ Premium Ready (for selected models)
Genuine Windows® XP Professional x64 Edition
Genuine Windows® XP Professional (Service Pack 2)
Genuine Windows® XP Home Edition (Service Pack 2)
Intel® Centrino® Duo mobile technology, featuring:
•
Intel® Core™ 2 Duo processor T7200/T7400/T7600
(4 MB L2 cache, 2/2.16/2.33 GHz, 667 MHz FSB), or
T5500/T5600 (2 MB L2 cache, 1.66/1.83 GHz, 667 MHz
FSB), supporting Intel® Extended Memory 64
Technology (Intel® EM64T)
•
Mobile Intel® 945GM/PM Express chipset
(for selected models)
•
Intel® PRO/Wireless 3945ABG network connection (dualband tri-mode 802.11a/b/g) or Intel® PRO/Wireless
3945BG network connection (dual-mode 802.11b/g) WiFi CERTIFIED™ solution, supporting Acer SignalUp™
wireless technology
System memory
Up to 2 GB of DDR2 533/667 MHz memory, upgradeable to 4 GB
using two soDIMM modules (dual-channel support)
Display and
graphics
•
•
•
•
•
•
•
•
•
•
•
15.4" WSXGA+ high-brightness TFT LCD, 1680 x 1050 pixel
resolution, 16 ms response time, supporting simultaneous
multi-window viewing via Acer GridVista™
15.4" WXGA high-brightness TFT LCD, 1280 x 800 pixel
resolution, 16 ms response time, supporting simultaneous
multi-window viewing via Acer GridVista™
15" SXGA+ high-brightness TFT LCD, 1400 x 1050 pixel
resolution
15" XGA high-brightness TFT LCD, 1024 x 768 pixel resolution
ATI Mobility™ Radeon® X1300 with up to 512 MB
HyperMemory™ (128 MB of dedicated GDDR2 VRAM, up to
384 MB of shared system memory), supporting ATI
PowerPlay™ 5.0, Microsoft® DirectX® 9.0 and DualView™
(for selected models)
or
Mobile Intel® 945GM Express chipset with integrated 3D
graphics, featuring Intel® Graphics Media Accelerator (GMA)
950, up to 224 MB of shared memory supporting Microsoft®
DirectX® 9.0 and dual independent display (for selected
models)
Up to 2048 x 1536 resolution via non-interlaced CRT display
16.7 million colors
MPEG-2/DVD hardware-assisted capability
S-video/TV-out (NTSC/PAL) support (for selected models)
DVI-D (true digital video interface) support
(for selected models)
English
Specifications
English
24
Storage
subsystem
•
•
•
Dimensions
and weight
Power
subsystem
Input devices
•
8X DVD-Super Multi double-layer drive
•
DVD/CD-RW combo drive
•
5-in-1 card reader, supporting Secure Digital (SD),
MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick
PRO™ (MS PRO), xD-Picture Card™ (xD) (for selected models)
•
360 (W) x 271 (D) x 35.5 (H) mm
(14.2 x 10.6 x 1.4 inches)
3.12 kg (6.88 lbs.) with 8-cell battery pack and Acer MediaBay
6-cell second battery pack
2.85 kg (6.27 lbs.) with 8-cell battery pack and optical drive
2.7 kg (5.94 lbs.) with 6-cell battery pack and optical drive
•
•
•
•
•
•
•
•
•
•
•
•
•
Audio
60/80/100/120/160 GB or higher Serial ATA primary hard disk
drive with Acer DASP (Disk Anti-Shock Protection)
Acer MediaBay hot-swappable 80/100/120/160 GB Serial ATA
second hard disk drive
Acer MediaBay hot-swappable optical drive:
•
•
•
•
•
ACPI 2.0 CPU power management standard: supports
Standby and Hibernation power-saving modes
71 W 4800 mAh Li-ion primary battery pack (8-cell)
44.4 W 4000 mAh Li-ion primary battery pack (6-cell)
Acer QuicCharge™ technology:
•
80% charge in 1 hour
•
2-hour rapid charge system-off
•
2.5-hour charge-in-use
3-pin 90 W AC adapter
Security access via TravelMate TPM-based fingerprint reader /
TravelMate SmartCard reader (for selected models)
88-/89-key Acer FineTouch™ keyboard with 5º curve,
inverted "T" cursor layout, 2.5 mm (minimum) key travel
12 function keys, four cursor keys, two Windows® keys,
hotkey controls, embedded numeric keypad, international
language support
Dual navigation control, featuring Acer FineTrack™ with two
FineTrack™ buttons and touchpad with 4-way scroll button
Four easy-launch buttons: Empowering Key, email, Internet,
user-programmable
Two communication LED switches: WLAN, Bluetooth®
Intel® High-Definition audio support
Two built-in Acer 3DSonic (1.5W) stereo speakers
Built-in microphone
SoundBlaster Pro™ and MS Sound compatible
25
•
•
Acer Video Conference featuring Voice and Video over
Internet Protocol (VVoIP) support via Acer OrbiCam™ and
optional Acer Bluetooth® VoIP phone (for selected models)
Acer OrbiCam™ integrated 1.3 megapixel CMOS camera (for
selected models), featuring:
•
•
I/O interface
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Security
•
•
•
•
•
•
•
•
•
•
225º ergonomic rotation
•
Acer VisageON™ technology
•
Acer PrimaLite™ technology
WLAN: integrated Intel® PRO/Wireless 3945ABG network
connection (dual-band tri-mode 802.11a/b/g) or 3945BG
network connection (dual-mode 802.11b/g) Wi-Fi
CERTIFIED™ solution, supporting Acer SignalUp™ wireless
technology
WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
LAN: Gigabit Ethernet; ASF 2.0 support; Wake-on-LAN ready
Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready
Acer ezDock II/ II+ connector
ExpressCard™/34 slot (for selected models)
PC Card slot (one Type II)
TravelMate fingerprint reader (for selected models)
TravelMate SmartCard reader (for selected models)
5-in-1 card reader (SD, MMC, MS, MS PRO, xD)
(for selected models)
Three USB 2.0 ports
DVI-D port (for selected models)
IEEE 1394 port (for selected models)
Fast infrared (FIR) port (for selected models)
External display (VGA) port
S-video/TV-out (NTSC/PAL) port (for selected models)
Serial port
Headphones/speaker/line-out port
Microphone-in jack
Line-in jack
Ethernet (RJ-45) port
Modem (RJ-11) port
DC-in jack for AC adapter
Acer DASP/DASP+ including Acer DASP (Disk Anti-Shock
Protection), Acer GraviSense and Acer Anti-Theft HDD
protection technologies (for selected models)
TravelMate TPM-based fingerprint solution
(for selected models)
TravelMate SmartCard solution (for selected models)
TravelMate TPM (Trusted Platform Module) solution
supporting Acer eDataSecurity Management
(for selected models)
BIOS user, HDD and supervisor passwords
Kensington lock slot
English
Communication
English
26
Software
•
•
•
•
Options and
accessories
Environment
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Acer Empowering Technology (Acer eNet / ePower /
ePresentation / eDataSecurity / eLock / eRecovery / eSettings /
ePerformance Management)
Acer GridVista™
Acer Launch Manager
Acer Protector Suite QL fingerprint utility
(for selected models)
PlatinumSecret™ suite (for selected models)
Norton AntiVirus™
Adobe® Reader®
CyberLink® PowerDVD®
NTI CD-Maker™
Acer ezDock II
Acer ezDock II+
Acer MediaBay 80/100/120/160 GB second hard disk drive
Acer MediaBay 6-cell 3800 mAh Li-ion second battery pack
8-cell 4800 mAh Li-ion primary battery pack
Acer Bluetooth® VoIP phone
512 MB / 1 GB / 2 GB DDR2 533/667 MHz soDIMM module
External USB floppy disk drive
3-pin 90 W AC adapter
Temperature:
•
Operating: 5 °C to 35 °C
•
Non-operating: -20 °C to 65 °C
Humidity (non-condensing):
•
Operating: 20% to 80%
•
Non-operating: 20% to 80%
System
compliance
•
•
•
•
•
•
Warranty
One-year International Travelers Warranty (ITW)
Cisco Compatible Extensions (CCX)
Wi-Fi®
ACPI 2.0
Mobile PC 2002
DMI 2.0
TCG 1.2
Note: The specifications listed above are for reference only. The
exact configuration of your PC depends on the model purchased.
27
The computer has eight easy-to-read status indicators, including five on the
front panel.
The power, battery and wireless communication status indicators are visible
even when the LCD display is closed.
Icon
Function
Description
Num Lock
Lights up when Num Lock is activated.
Caps Lock
Lights up when Caps Lock is activated.
HDD
Indicates when the hard disk drive is active.
Bluetooth
Indicates the status of Bluetooth communication.
Wireless LAN
Indicates the status of wireless LAN communication.
Power
Indicates the computer's power status.
Battery
Indicates the computer's batttery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows green when in AC mode.
English
Indicators
English
28
Easy-launch buttons
Located above the keyboard are four buttons. These buttons are called
easy-launch buttons. They are: Empowering Key <
programmable button, Internet and email.
>, one user-
Press <
> to run the Acer Empowering Technology. Please see "Acer
Empowering Technology" on page 1. The mail and Web browser buttons are
pre-set to email and Internet programs, but can be reset by users. To set the
Web browser, mail and programmable buttons, run the Acer Launch Manager.
See "Launch Manager" on page 45.
Easy-launch button
Default application
Acer Empowering Technology (user-programmable)
P
User-programmable
Internet
Internet browser (user-programmable)
Email
Email application (user-programmable)
29
The built-in FineTrack is a pointing device that senses movement on its surface.
This means the cursor responds as you use your finger to move the FineTrack. Its
central location on the keyboard provides optimum comfort and support.
FineTrack basics
The following items show you how to use the FineTrack and FineTrack buttons:
•
Using your finger, apply light, steady force on the FineTrack (1) to move
the cursor.
•
Press the FineTrack left (2) and right (3) buttons located below the
keyboard to perform selection and execution functions. These two
FineTrack buttons are similar to the left and right buttons on a mouse.
English
FineTrack and FineTrack buttons
English
30
Touchpad
The built-in touchpad is the pointing device that senses movement on its
surface. This means the cursor responds as you move your finger across the
surface of the touchpad. The central location on the palmrest provides
optimum comfort and support.
Touchpad basics
The following items show you how to use the touchpad:
31
Move your finger across the touchpad (2) to move the cursor.
•
Press the left (1) and right (4) buttons located beneath the touchpad to
perform selection and execution functions. These two buttons are similar
to the left and right buttons on a mouse. Tapping on the touchpad is the
same as clicking the left button.
•
Use the 4-way scroll (3) button to scroll up or down and move left or right
a page. This button mimics your cursor pressing on the right scroll bar of
Windows applications.
Right
button (4)
Function
Left button (1)
Execute
Quickly click
twice.
Tap twice (at the same
speed as double-clicking
a mouse button).
Select
Click once.
Tap once.
Drag
Click and hold,
then use
finger on the
touchpad to
drag the
cursor.
Tap twice (at the same
speed as double-clicking
a mouse button); rest
your finger on the
touchpad on the second
tap and drag the cursor.
Access
context
menu
Main touchpad (2)
Center
button (3)
Click
once.
Scroll
Click and
hold to
move up/
down/left/
right.
Note: When using the touchpad, keep it — and your fingers — dry
and clean. The touchpad is sensitive to finger movement; hence,
the lighter the touch, the better the response. Tapping harder will
not increase the touchpad's responsiveness
Note: By default, vertical and horizontal scrolling is enabled on
your touchpad. It can be disabled under Mouse settings in
Windows Control Panel.
English
•
English
32
Using Acer FineTouch keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate
cursor, lock, Windows, function and special keys.
Lock keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are
in uppercase.
Num Lock
<Fn> + <F11>
When Num Lock is on, the embedded keypad is in numeric
mode. The keys function as a calculator (complete with the
arithmetic operators +, -, *, and /). Use this mode when you
need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down
when you press the up or down arrow keys respectively.
Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is
indicated by small characters located on the upper right corner of the keycaps.
To simplify the keyboard legend, cursor-control key symbols are not printed on
the keys.
Desired access
Num Lock on
Number keys on
embedded keypad
Type numbers in a normal
manner.
Cursor-control keys
Hold <Shift> while using
on embedded keypad cursor-control keys.
Main keyboard keys
Num Lock off
Hold <Fn> while using
cursor-control keys.
Hold <Fn> while typing
Type the letters in a
letters on embedded keypad. normal manner.
33
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows key
Pressed alone, this key has the same effect as clicking on
the Windows Start button; it launches the Start menu.
It can also be used with other keys to provide a variety
of functions:
<
> + <Tab>: Activates the next Taskbar button.
<
> + <E>: Opens the My Computer window.
<
> + <F1>: Opens Help and Support Center.
<
> + <F>: Opens the Search Results window.
<
> + <R>: Opens the Run dialog box.
<
> + <M>: Minimizes all windows.
<Shift> + <
> + <M>: Undoes the minimize all
windows action.
Application
key
This key has the same effect as clicking the right mouse
button; it opens the application's context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the
computer's controls like screen brightness, volume output and the BIOS utility.
To activate hotkeys, press and hold the <Fn> key before pressing the other key
in the hotkey combination.
English
Windows keys
English
34
Function
Description
<Fn> + <F1>
Hotkey
Icon
Hotkey help
Displays help on hotkeys.
<Fn> + <F2>
Acer eSettings
Launches Acer eSettings in Acer
Empowering Technology. See
"Acer Empowering
Technology" on page 1.
<Fn> + <F3>
Acer ePower
Management
Launches Acer ePower
Management in Acer
Empowering Technology. See
"Acer Empowering
Technology" on page 1.
<Fn> + <F4>
Sleep
Puts the computer in Sleep
mode.
<Fn> + <F5>
Display toggle
Switches display output
between the display screen,
external monitor (if connected)
and both.
<Fn> + <F6>
Screen blank
Turns the display screen
backlight off to save power.
Press any key to return.
<Fn> + <F7>
Touchpad toggle
Turns the internal touchpad on
and off.
<Fn> + <F8>
Speaker toggle
Turns the speakers on and off.
<Fn> + <↑>
Volume up
Increases the sound volume.
<Fn> + <↓>
Volume down
Decreases the sound volume.
<Fn> + <→>
Brightness up
Increases the screen brightness.
<Fn> + <←>
Brightness down
Decreases the screen brightness.
35
You can locate the Euro symbol and the US dollar sign at the upper-center
and/or bottom-right of your keyboard.
The Euro symbol
1
Open a text editor or word processor.
2
Either press <
> at the bottom-right of the keyboard, or hold <Alt Gr>
and then press the <5> key at the upper-center of the keyboard.
Note: Some fonts and software do not support the Euro symbol.
Please refer to www.microsoft.com/typography/faq/faq12.htm for
more information.
The US dollar sign
1
Open a text editor or word processor.
2
Either press <
> at the bottom-right of the keyboard, or hold <Shift>
and then press the <4> key at the upper-center of the keyboard.
Note: This function varies according to the language settings.
English
Special keys
English
36
Ejecting the optical (CD or DVD)
drive tray
Press the drive eject button to eject the optical drive tray when the computer
is on.
Insert a clip to the emergency eject hole to eject the optical drive tray when the
computer is off.
37
The computer comes with 32-bit Intel High-Definition audio, and built-in stereo
speakers.
Adjusting the volume
Adjusting the volume on the computer is as easy as pressing some buttons. See
"Hotkeys" on page 33 for more information on adjusting the speaker volume.
English
Audio
English
38
Acer OrbiCam
The Acer OrbiCam is a 1.3 megapixel or 310,000 pixel CMOS camera
appropriately mounted on top of the LCD panel. The camera's 225-degree
ergonomic rotation allows you to capture high-resolution photos or videos up
front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer
Video Conference technology so you transmit the best video conference quality
over an Instant Messenger service.
Getting to know your Acer OrbiCam
#
Item
1
Lens
2
Power indicator (note: the third is deleted)
Rotating the Acer OrbiCam
The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired
angle. Refer to the illustrations below.
Note: DO NOT rotate the camera clockwise to prevent damage to
the device.
For your convenience, the camera snaps to 45 degrees to match the position of
your face in front or at the back of the LCD panel.
39
To launch the Acer OrbiCam, double-click on the Acer OrbiCam logo in the
desktop.
OR
Click Start > All Programs > Acer > Acer OrbiCam. The Acer OrbiCam capture
window appears.
Changing the Acer OrbiCam settings
Resolution
To change the capture resolution, click the displayed resolution at the bottom
right corner of the capture window, then select the desired resolution.
Note: Setting the camera resolution to 640 x 480 or larger does
not change the capture window size.
English
Launching the Acer OrbiCam
English
40
Options
Click Options to display the Window, Preview, and Folder tabs. Use the options
to change the capture window size, preview settings, and the folder for
captured photos or videos.
Camera Settings
Basic settings
Click the Camera Settings icon on the bottom right corner of the capture
display, then select Camera Settings from the pop-up menu. You can adjust the
Video, Audio, and Zoom/Face tracking options from this window.
41
From the Camera Settings window, click the Driver Settings button. The
Properties window appears.
Device Settings allows you to change the camera brightness, contrast, hue,
saturation, sharpness, etc.
Advanced settings allows you to activate gain control, implement image mirror,
select image enhancements and anti-flicker settings, and turn on/off the camera
indicator.
Zoom/Face Tracking settings allows you to adjust the zoom level and turn the
face-tracking feature on or off.
Capturing photos/videos
To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired
angle, then click the Take a Picture or Record a Video button. The Windows
Picture and Fax Viewer or the Windows Media Player automatically launches to
display/play a preview of the photo/video clip.
Note: By default, all photos and videos are saved in the My
Pictures and My Videos folder.
English
Capture settings
English
42
Using the Acer OrbiCam as webcam
The Acer OrbiCam is automatically selected as the capture device of any Instant
Messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM
service, then select the video/webcam feature. You can now broadcast from
your location to an IM partner anywhere in the world.
Enabling the Acer VisageON
(for 1.3 megapixel camera models only)
The Acer VisageON technology comes with feature: Face tracking. The face
tracking feature tracks your head movement and automatically centers your
face in the capture window. (delete something)
Note: The face tracking feature is not capable of centering your
face beyond the capture window frame. Minimal head
movements are tracked more efficiently.
To enable the Acer VisageON:
1
Right-click on this icon, then select VisageON from the pop-up menu.
The VisageON window appears.
2
Select and apply a video effect from the left section of the VisageON
window. Change the face tracking settings and options from the right
section.
43
To use the face tracking feature:
1
Click the left icon down arrow button, then select Single User or Multiple
Users from the pop-up menu. For multiple users, the face tracking feature
automatically centers all the users' face in the capture window, otherwise
the utility centers the face of the user closest to the camera.
2
Click the right icon to zoom in/out or reset the current view.
3
Click VisageON to display a pop-menu that allows configuration of the
camera, face tracking and reset camera position.
English
Using the face tracking feature
English
44
Using the system utilities
Note: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
Note: This feature is only available on certain models.
To enable the dual monitor feature of your notebook, first ensure that the
second monitor is connected, then, select Start, Control Panel, Display and click
on Settings. Select the secondary monitor (2) icon in the display box and then
click the check box Extend my Windows desktop onto this monitor. Finally, click
Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so
you can view multiple windows on the same screen. To access this function,
please go to Start, All Programs and click on Acer GridVista. You may choose
any one of the four display settings indicated below:
1
2
1
2
1
3
2
3
1
3
2
4
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad
Acer Gridvista is dual-display compatible, allowing two displays to be
partitioned independently.
45
1
2
3
Run Acer GridVista and select your preferred screen configuration for each
display from the taskbar.
Drag and drop each window into the appropriate grid.
Enjoy the convenience of a well-organized desktop.
Note: Please ensure that the resolution setting of your second
monitor is set to the manufacturer's recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons located above
the keyboard. "Easy-launch buttons" on page 28 for the location of the easylaunch buttons.
You can access the Launch Manager by clicking on Start, All Programs, and then
Launch Manager to start the application.
English
Acer GridVista is simple to set up:
English
46
Norton AntiVirus
Norton AntiVirus is an anti-virus software that finds and repairs infected files,
and protects against viruses to keep your computer data safe and secure.
How do I check for viruses?
A Full System Scan scans all files on your computer. To perform a system scan:
1
Start Norton AntiVirus.
Double click on the Norton AntiVirus Icon on the desktop or click on the
Start menu in the Windows taskbar, highlight Programs, and select
Norton AntiVirus.
2
In the Norton AntiVirus main window, click Scans.
3
In the Scans panel, click Run Full System Scan.
4
When the scan is complete, a scan summary appears. Click Finished.
You can schedule customized virus scans that run unattended on specific dates
and times or at periodic intervals. If you are using the computer when the
scheduled scan begins, it runs in the background so that you do not have to
stop working.
For more information refer to the Norton AntiVirus Help menu.
49
Your computer is a valuable investment that you need to take care of.
Learn how to protect and take care of your computer.
Security features include anti-theft and system security:
•
Anti-theft
Kensington lock, a security notch
Acer GraviSense
•
System security
Acer TPM-based eDataSecurity Management
Acer TPM-based fingerprint utility
Acer eLock Management
Acer eRecovery Management
SmartCard
BIOS passwords
English
Securing your computer
English
50
Note: For more information about Acer eLock, eRecovery and
TPM-based eDataSecurity Management, please refer to “Acer
Empowering Technology” on page 1.
Using a computer security lock
The notebook comes with a Kensington-compatible security slot for a security
lock.
Wrap the computer security lock cable around an immovable object such as a
table or handle of a locked drawer. Insert the lock into the notch and turn the
key to secure the lock. Some keyless models are also available.
Acer GraviSense
Acer GraviSense is an innovative utility designed to further protect your data by
automatically moving the read/write heads of your Acer notebook's hard disk
away from the storage disk (this is known as "parking" the heads) in the event
that sudden motion is detected. Acer GraviSense can also be set to activate an
alarm in case your notebook is moved by an unauthorized person.
Using Acer GraviSense
You can launch Acer GraviSense in a number of ways:
•
From the Start menu, go to Start > (All) Programs > Acer GraviSense.
•
When Acer GraviSense is running, an icon
will be displayed in the
task tray. Move your cursor over the icon to identify Acer GraviSense. Leftclick or right-click on the icon to open a context menu.
51
Activate this feature by right-clicking on the tray icon and selecting Hard Drive
Protection.
Selecting this function will halt data transactions to the HDD in the event that
any vibration or movement which exceeds the level tolerated by the HDD is
detected.
Anti-Theft
Activate this feature by right-clicking on the tray icon and selecting Anti-Theft.
When enabled, this feature will sound an alarm if your notebook is moved. This
feature is password-protected to prevent unauthorized access.
The first time you activate this function, you will be prompted to set a new
password.
Your password needs to be between four and eight characters, and should
consist of letters and numbers. Once you've set the password, the Anti-Theft
feature will be activated.
English
Protecting the HDD
English
52
If you enter a password that is invalid for any reason, you will be prompted to
try a new password.
•
When activated, Acer GraviSense will show a full-screen image and a
password window.
•
When activated, the Anti-Theft feature will disable the following
functions:
1
Alt + Tab
2
Ctrl + Shift + Esc
3
Ctrl + Alt + Del
4
Windows keys
5
Task bar
•
When activated, the settings below will be changed to "do nothing" (your
personal settings will be recovered once the Anti-Theft function is
disabled):
a)
Power button
b)
Sleep button
c)
Close the lid
If the system detects any movement when this function is active, the system will
emit a beeping sound as a warning and prompt you to enter the password.
Note: Please remember the password as it cannot be changed.
You need to disable the Task Manager before setting the AntiTheft function.
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With the development of TCG (Trusted Computing Group, http://
www.trustedcomputinggroup.org/) the Acer Trusted Platform Module offers
the cryptographic implementations of RSA and hash algorithms (SHA-1 and
MD-5) for highest possible performance, as well as a true random number
generator (TRNG).
The Acer Security Platform Solution Software is a comprehensive set of tools
that takes advantage of the Trusted Platform Module embedded in your
system. This solution provides services to easily create digital certificates using
the Trusted Platform Module and to manage these certificates.
You can use the certificates to:
•
Send and receive secure e-mail from e-mail clients like Microsoft Outlook
Express, Microsoft Outlook or Netscape Messenger
•
Set up browser (e.g. Netscape Navigator or Internet Explorer) and web
server (e.g. Microsoft Internet Information Server) for Client
Authentication
•
•
•
Sign Microsoft Word macros.
Encrypt files and folders
Secure network connections
User roles
Security Platform Solution involves several user roles:
All Security Platform user roles are based on Windows user accounts (local or
domain users). These user accounts have been authenticated by Windows
logon.
Each user role has an intended purpose.
When the Security Platform is configured, members of different user roles are
initialized.
Acting a specific user role requires a specific authentication (e.g. providing a
specific password).
A person can act multiple user roles.
The following table lists all user roles.
User Roles:
User Role
Based on...
Purpose &
Tasks
Initialization
Authentication
Security Platform
Owner
Windows user
account (local or
domain),
member of the
Administrators
group
Perform critical
administrative
tasks, e.g.
restoration of
Security
Platform.
Security Platform
Initialization
enables a Windows
user to act as a
Security Platform
Owner.
Owner Password
English
Acer Trusted Platform Module (TPM)
English
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User Roles:
User Role
Based on...
Purpose &
Tasks
Security Platform
Administrator
(also called just
"Administrator")
Windows user
account (local or
domain),
member of the
Administrators
group
Security Platform
User (also called
just "User")
Windows user
account (local or
domain)
Initialization
Authentication
Perform
administrative
tasks, which
require Windows
administrative
rights.
No special
initialization
necessary.
Apart from the
authentication as
Windows
administrator, some
administrative tasks
require access to
special token files
protected by dedicated
passwords
Utilize Security
Platform
Features, e.g. file
and folder
encryption or
secure e-mail.
Configure
features and
perform userspecific Security
Platform tasks.
Security Platform
User Initialization
enables a Windows
user to act as a
Security Platform
User.
Basic User Password
Initialization and Administration of the Acer Security
Platform
The initial status of the Acer Security Platform is disabled by default on delivery
to the customer. This ensures that no flow of confidential information from the
Acer Security Platform back to Acer can occur in this phase, as there are no
shared secrets in any form.
Before you can take advantage of your Acer Security Platform you must:
•
Enable the Acer Security Platform. To enable the chip, please see "Enabling
or disabling Acer TPM security" on page 75.
•
Setup your Acer Security Platform by starting the Acer Security Platform
Initialization Wizard
•
Setup Acer Security Platform Users by starting the Acer Security Platform
User Initialization Wizard
Refer to Acer Security Platform Solution Tools for detailed information about
the wizards and administrative tools.
If the Acer Security Platform and an Acer Security Platform User have been
setup, you are ready to obtain an Infineon Trusted Platform Module based
certificate.
User Authentication
For security reasons, you need to authenticate to the Acer Security Platform
before you can use security features. E.g. file encryption requires your Basic User
Key which is protected with your Basic User Password. Typing in this password
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The Acer Security Platform Solution provides two authentication levels to
protect your Basic User Key:
Password Authentication
The Basic User Key is protected with the Basic User Password. This password has
to be typed in manually.
Enhanced Authentication
The Basic User Key is protected with the Basic User Passphrase. This passphrase is
securely stored by an authentication device, e.g. a SmartCard, a secure USB
token, a fingerprint reader or another biometric authentication device. The
passphrase can be accessed only by this authentication device, e.g. by inserting
a SmartCard and typing in its PIN or by putting the finger on the fingerprint
reader.
Passwords and Passphrases
With Password Authentication a "normal" password serves as Basic User
Password. Although it is technically possible to use long and complex
passwords, most passwords are quite short, because they need to be
memorized.
With Enhanced Authentication there is no need to memorize passwords,
because they are managed by the authentication device. From the user's point
of view, the password is replaced by a PIN or by a biometric authentication.
Thus Enhanced Authentication is more user-friendly. On the other hand the
security level is considerably raised with the authentication device's built-in
security features. For example, a SmartCard has a retry counter blocking the
card after several wrong PIN entries. This way brute-force attacks are made
impossible and relatively simple PINs can be used.
To emphasize that Enhanced Authentication combines long and complex
passwords with user-friendliness, another term is used instead of Password: the
Passphrase. A passphrase is basically nothing different than a long complex
password.
The Security Platform Solution differentiates between these two terms:
Password is used in Password Authentication mode and means Basic User
Password.
Passphrase is used in Enhanced Authentication mode. It also means the Basic
User Password. The Basic User Password is called Basic User Passphrase in this
context.
English
means authenticating to the Security Platform. Only after successful
authentication your Basic User Key can be used.
English
56
Installation and Administration of Enhanced Authentication
Authentication devices are provided by separately installable software plug-ins.
The Security Platform Solution Software detects installed authentication devices
automatically.
The configuration of authentication devices is user-specific, i.e. different
Security Platform Users can use different authentication devices. Usage of
Enhanced Authentication can be controlled by policies.
Migrating Keys to other Systems
Once a system user is set up as an Acer Security Platform User, there may arise
the requirement to provide the user-specific security environment not only on
the computer where the setup happened, but also on other computers the user
has access to.
Migration Basics
The Acer Security Platform offers the possibility to maintain and administrate
this situation by offering a migration path for the user-specific secret. The basic
idea of this technology is the strict separation of the administrative and
operational role of migration.
The migration operation is performed using the Acer Security Platform
Migration Wizard.
•
Migration to a computer without existing user keys and certificates:
The migration process will install new user keys and certificates on the
machine you are migrating to.
You will need to configure Security Platform Features for use with these
new keys and certificates.
•
Migration to a computer with existing user keys and certificates (different
Basic User Key):
The migration process will invalidate your existing Security Platform keys
and certificates installed on the machine you are migrating to. Your
encrypted data may be lost as a result of this operation. Please decrypt
your encrypted data before proceeding with migration or contact your
system administrator for data recovery procedure.
•
Migration to a computer with existing user keys and certificates (same
Basic User Key):
If the destination computer already uses the same Basic User Key as the
source computer, then the migration process will merge your user keys and
certificates. After migration, the keys and certificates from the migration
archive will be active. Old keys and certificates will be kept. This way you
will not lose any encrypted data.
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Note: This feature is only available on certain models.
Acer TPM-based Protector Suite QL provides fingerprint-based biometric
identification and TPM solution to control access to your computer’s drives. The
utility is accessed via the Protector Suite icon on the taskbar. Below is a brief
description of the steps for fingerprint scanning and user enrollment. For full
details of Protector Suite QL’s programmable functions, open the utility and
follow the step-by-step guide.
Password choice
To enter Protector Suite QL, enter your password. If you are using the utility for
the first time, you may choose your own password. Do not share your password
with others. Make sure to remember your password.
Correct scanning procedure
1
Position the first joint of the finger you are scanning beyond the sensor
edge.
2
Maintain finger contact with the sensor while sliding the finger across it in
a straight line.
English
Acer TPM-based fingerprint reader
English
58
3
The application window will indicate a successful scan. If the scan quality is
poor, repeat the procedure.
Note: Make sure to keep the finger flat throughout the scanning
procedure.
User’s Fingers and additional encryption performed
by TPM chip
You can use Protector Suite QL to create fingerprint samples to identify a user.
The application can record prints of up to all 10 fingers, depending on the level
of security required.
•
Follow the "User’s Fingers" screen commands to record the fingerprints of
authorized users. The utility must record three successful scans of each
print before it can be accepted into the system.
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Once you have successfully enrolled a finger, swipe it to access the
Protector Suite QL Control Center options.
•
After entering the Control Center expand the Settings menu and select
System Settings.
English
•
English
60
•
Once the System Settings window opens, click the TPM tab to access
controls for your system's TPM module.
•
Press the Initialize TPM button and wait. You will be prompted when the
operation completes successfully.
•
Press the Finish button and you will be returned to the main Control
Center window.
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Expand the Fingerprints menu and select Enroll or Edit Fingerprints.
•
Follow the procedure as before until you reach the Advanced Security
window.
•
Ensure that the Enable Advanced Security for the current user box is
checked and then continue until enrollment is completed.
•
•
Encryption will now be enabled for this user.
Set the Advanced Security type.
English
•
English
62
•
Set the backup password. This backup password can be used in case of
hardware failure to bypass the fingerprint authentication. We recommend
using a strong complex password. If you do not define the backup
password, you can lose your data in case of authentication hardware
failure.
Using boot security
1
Boot Security protects your computer by subjecting boot-ups to fingerprint
identification. To use this function, select "Enable Boot Security" in the
User Enrollment application window.
2
Boot Security can also be enabled at a later date via the Settings menu.
Fingerprint system boot authentication
The fingerprint authentication system can be used to replace the keyboardbased User Password authentication system when booting up.
If you do not want to use the fingerprint authentication system for password
authentication when booting up, but prefer to use the keyboard-based system
instead, press the ESC key when the fingerprint system boot authentication
screen is displayed. This will switch the password input screen to the keyboardbased one.
63
Settings
It is necessary to first enroll your fingerprint with the Protector Suite QL
application prior to enabling and configuring the Fingerprint Power-on Security
System.
Check that your fingerprint is enrolled before configuring the settings. See
Manual for Fingerprint Registration/Enrollment instructions.
Swipe your finger across the fingerprint reader.
Note: It is necessary to register the Supervisor/User Password
before using the Fingerprint Power-on Security and its extended
function, the Fingerprint Single Sign-On Feature. Please use BIOS
set-up manual Setup to register the supervisor/user Password.
Biomenu
Biomenu is a powerful tool to access Protector Suite’s features and settings.
Swipe your finger open Biomenu. To display Biomenu in a situation when finger
verification invokes another action (e.g. a registered page is replayed), hold
Shift when using the sensor.
Protector Suite supports fingerprint navigation. You can use your fingerprint
sensor instead of a mouse to move (navigate) through the Protector Suite's
Biomenu.
English
How to Enable Fingerprint System Boot Authentication
English
64
Lock computer
The first menu item contains the Lock computer command which locks
your computer. Swipe your finger over the sensor to unlock the computer
again.
Registered Sites
Displays a list of your web pages registered by Password Bank. To display and fill
in a registered page in your default web browser, click the web page name in
the list.
Register
Registers a new window (dialog or web page). You are logged on to the
computer and want to register a new web page or a dialog.
To create a new registration:
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Display a web page or a dialog you want to register.
•
•
Use the sensor to display the Biomenu.
Fill in the data that you want to be replayed when you visit the web page/
dialog and swipe your finger in the future.
Select Register.
Password Bank recognizes pages containing a password field and displays a hint
that the page can be registered. These hints can be turned off in the Settings
dialog.
A wizard will assist you through your first registration.
Supported browsers:
•
•
•
•
Internet Explorer 5.0 and higher
Mozilla 1.3 - 1.7
Netscape 7.0 - 8.0.4
Firefox 1.0 - 1.5
Note: The Password Bank stores registrations of your web pages and dialogs
so that you can access frequent webpages (webmail, bank accounts,
ecommerce, etc.) securely, without the hassle of re-entering passwords and
form data. You enter the required information only once, during web page
or dialog registration. When the window is displayed again, you can enter
all the data by using the sensor. Registered web pages can be accessed also
directly from the Biomenu.
English
•
•
English
66
Control Center
The Control Center contains various functions for fingerprint management
and setting up your fingerprint software. Accessible options depend on the
software status, hardware used, and installed applications.
How to restore your data from systemboard crash?
When the system is crashed by accident, please use the back-up TPM key and
supervisor password to restore the data protected by Fingerprint and
eDataSecurity.
Restore your data from emergency condition:
Condition
How to access the data protected using TPM-based
Fingerprint and eDatatSecurity ?
Motherboard crash
restore data with the back-up TPM key when a new
motherboard is back
System crash
restore the Suprevisor password and TPM key to the
new system to unlock the data protected by TPMbased Fingerprint and eDataSecurity.
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This software includes the following components: PlatinumPAS™,
PlatinumSecure™ and PlatinumKey™. Together, they provide you with
multiple levels of security.
•
PlatinumPAS implements the first security measure at the BIOS level and
runs during the BIOS routine check when a computer is powered up or
rebooting. If no SmartCard or Emergency Card is detected, the computer
will stop booting up to prevent any illegal access to the system.
•
PlatinumSecure enhances the secure logon procedure for your Windows at
the operating system level. It provides user authentication through its
encryption/decryption function using the SmartCard. If your SmartCard is
unavailable, you can use the Emergency Card as a temporary replacement
card.
•
PlatinumKey auto-authenticate and auto cache with one-click logons to all
password-required websites (patent pending), eliminates the overhead
costs associated with memorizing and typing user IDs and passwords when
surfing the Internet with Microsoft® or Netscape web browsers.
A slot for your SmartCard is located on the left panel of the computer.
This new security feature helps you boot up your computer with all
your settings built right into your SmartCard. You don’t have to
remember your password to access your computer.
English
Using the SmartCard
English
68
To remove the SmartCard first press the SmartCard (a) and remove the
SmartCard (b) as shown in the illustration below.
For more details consult your SmartCard documentation.
Registering your SmartCard
Important! Your Acer notebook is equipped with a SmartCard
security feature that protects the computer from unauthorized
access. If you enable this feature, please make sure that your
warranty card is completed and sent back to Acer. This
information will be used by Acer service centers to confirm
ownership in case your SmartCard "key" is lost or damaged.
Registering your notebook with Acer's service center is extremely
important when replacing your lost SmartCard "key".
If you have already bypassed the SmartCard registration, please
reinstall the application as follows:
1
Insert your System CD and reinstall from it.
2
Follow the onscreen instructions.
To enable the SmartCard security feature, please refer to your
SmartCard user manual.
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PlatinumSecure enhances the secure logon procedure for Windows®
2000 or XP at the operating system level. It provides user
authentication with an encryption/decryption function using the
SmartCard. If your SmartCard is unavailable, the Emergency Card can
serve as a temporary replacement for the SmartCard. After installation,
the PlatinumSecure icon appears on the Windows desktop.
Double-click on it or click the right mouse button, then select Open
from the pop-up menu (or launch it from the PlatinumSecret program
group). From the menu that appears, you can directly access three
operations: PlatinumSecure Options, SmartCard Manager and Change
Password.
PlatinumSecure Options
Click on the PlatinumSecure Options button to open the SmartCard
Options window. It provides great flexibility to meet the various
privacy protection needs of many different users.
•
Disable SmartCard Authentication
English
Running PlatinumSecure
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English
When Disable PlatinumPAS is selected, the PlatinumPAS Preboot
Authentication System will be disabled.
When Disable PlatinumSecure is selected, the PlatinumSecure Windows
Logon Authentication with the SmartCard will be disabled, which means
that the protection of your notebook as well as other options under
System Lock Option and Password Option will be disabled, too. The
SmartCard password is required for this selection.
•
System Lock Option
When Lock system when the SmartCard is not in use (default) is selected, if
the SmartCard is removed, the PlatinumSecure screensaver comes up and
access to the system is locked. When Never lock the system after bootup is
selected, there is no protection for the notebook after boot up, and
Password Option is disabled.
•
Password Option
When Always enter password when the SmartCard is in use (default) is
selected, the password is required whenever you need to regain access to
the system while the SmartCard is inserted. When Auto authenticate when
SmartCard is in use is selected, no password is required. All you need to do
is insert the SmartCard.
SmartCard Manager
The Multiple user support is implemented and managed in SmartCard
Manager. Please note that five users can be registered on one
notebook. If you registered as the Primary User, ONLY you can add/
remove other users. If you registered as a regular user, other registered
users could add/remove you. All registered users will be able to use the
View SmartCard users option.
Change Password
Click the Change Password button, fill in the three fields in the Change
Password dialog box, and then close the dialog box by clicking the OK
button to change the SmartCard password.
Encrypt/Decrypt
PlatinumSecure can also be used to encrypt/decrypt files except for
system files or files that are already encrypted with other applications.
Double-click on a file to automatically encrypt/decrypt it. However, if
the file is associated with an application, it will be opened with that
application instead of being encrypted. Note that the encryption is not
recursive, i.e., when you encrypt a folder, only the files immediately
under that folder are encrypted. Other files under subfolders are not.
71
•
•
•
Right-click on the Start menu,
Right-click on a folder or icon on your Windows desktop, or
In Windows Explorer, right-click on a selected folder, file, or group of files.
Running PlatinumKey
PlatinumKey provides one-click logon to all password-required
websites. With its unique SmartCard caching technology, you can
greatly extend the limited card memory size to unlimited use by
storing your private data in an encrypted file either on the SmartCard,
or on the 360 Degree Web secure website server.
Information in PlatinumKey like the one in My Info and Credit Cards,
can be transferred to other applications using the "drag-and-drop"
method: simply point the cursor to the field containing the
information, press and hold the left mouse button, then drag the
cursor to the application and drop the information there.
PlatinumKey also makes it convenient to change your password. There
is always a PWD button available, which is equivalent to the Change
Password button in PlatinumSecure.
Follow these steps to use PlatinumKey:
1
Open your browser to connect to the Internet.
2
Double-click on the PlatinumKey icon on your Windows desktop.
3
Enter your SmartCard password and click OK.
4
If PlatinumKey is being used for the very first time, it will ask
"Would you like to link to 360 Degree Web secure website server
English
To find the Encrypt/Decrypt commands:
72
English
to backup the information on your SmartCard?" The default
answer is Yes, and it will enable you to store your information
(excluding the Credit Cards) on the 360 Degree Web secure
website server for backup purposes in case the card is lost/stolen. If
you choose No, you will only be able to save My Info, Credit Cards
and 5 Websites on your SmartCard.
5
Log in to a website where you are already registered.
6
PlatinumKey automatically stores your login data and asks for your
confirmation to automatically log you in the next time you access
the site. Click Yes and continue browsing.
7
To close PlatinumKey when you are finished browsing, right-click
on the PlatinumKey icon on your Windows taskbar and select
Close PlatinumKey.
PlatinumKey provides a list of all the logon pages that you have stored.
To go directly to any site on the list either double-click it or select it
and click the Go button. Also, you can click the View button to view
the selected website information including Web Name, User Name,
Password, and Web URL. Similarly, type the first letter(s) of a site on
the list, and the site will be searched and selected.
You can Edit and Delete the sites as well as other information, and
Save or Cancel the changes you made, by selecting the button
corresponding to each command.
Using passwords
Passwords protect your computer from unauthorized access. Setting
these passwords creates several different levels of protection for your
computer and data:
•
Supervisor Password prevents unauthorized entry into the BIOS Utility.
Once set, you must key-in this password to gain access to the BIOS Utility.
•
User Password secures your computer against unauthorized use. Combine
the use of this password with password checkpoints on boot-up and
resume from hibernation for maximum security.
•
Password on Boot secures your computer against unauthorized use.
Combine the use of this password with password checkpoints on boot-up
and resume from hibernation for maximum security.
•
Hard Disk Password protects your data by preventing unauthorized access
to your hard disk. Even if the hard disk is removed from the computer and
moved to another computer, it cannot be accessed without the Hard Disk
Password.
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Entering passwords
When a password is set, a password prompt appears in the left-hand
corner of the display screen.
•
When the Supervisor Password is set, a prompt appears when you press F2
to enter the BIOS Utility at boot-up.
•
Type the Supervisor Password and press Enter to access the BIOS Utility. If
you enter the password incorrectly, a warning message appears. Try again
and press Enter.
•
When the User Password is set and the Password on boot parameter is
enabled, a prompt appears at boot-up.
•
Type the User Password and press Enter to use the computer. If you enter
the password incorrectly, a warning message appears. Try again and press
Enter.
•
•
When the Hard Disk Password is set, a prompt appears at boot-up.
Type the Hard Disk Password and press Enter to use the computer. If you
enter the password incorrectly, a warning message appears. Try again and
press Enter.
Important! You have three chances to enter a password. If you fail
to enter the password correctly after three tries, the system halts.
Slide and hold the power button for four seconds to shut down
the computer. Then turn on the computer again, and try again. If
you fail to enter the Hard Disk Password, please contact your
dealer or an authorized service center.
Setting passwords
You can set passwords using the BIOS Utility.
BIOS utility
The BIOS utility is a hardware configuration program built into your
computer's BIOS.
English
Important! Be sure to well record your Acer Supervisor and Hard
Disk password. If you forget your password, please contact with
Acer Customer Service.
English
74
Your computer is already properly configured and optimized, and you do not
need to run this utility. However, if you encounter configuration problems, you
may need to run it.
To activate the BIOS utility, press <F2> during the POST; while the notebook PC
logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility, then select
Boot from the categories listed at the top of the screen.
Password on boot
To set a password on boot, activate the BIOS utility, then select Security from
the categories listed at the top of the screen. Find Password on boot: and use
the <F5> and <F6> keys to enable this feature.
Setting up passwords when using fingerprint
recognition
To change BIOS settings, the user must log in using the supervisor password,
even if fingerprint PBA (pre-boot authentication) or PlatinumPAS is enabled.
Pre-boot authentication
Fingerprint PBA disabled:
a
If the user has set up a supervisor or user password, but "password on
boot" is disabled, s/he will not need to enter any password when
booting unless the HDD password has been set up.
b
If the user has set up a supervisor or user password, and "password on
boot" is enabled, s/he will need to enter the supervisor/user password
when booting. Moreover, the HDD password is needed if the user has
set up an HDD password under BIOS.
Fingerprint PBA enabled:
a
Fingerprint PBA is only functional when both the supervisor and user
passwords are enabled; however, users don't need to set up
"password on boot" under BIOS, so they can finish both supervisor
and user password setup by using Acer eSettings Management.
b
Once the user's fingerprint is matched, the system will boot the
operating system without requiring a password. If users want
advanced pre-boot security, HDD password and PlatinumPAS should
be enabled; then users will see sequential PlatinumPAS, fingerprint
PBA, and HDD password dialogs when the system boots up.
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If the user's fingerprint does not match, the supervisor/user password
dialog box will appear, no matter whether or not "password on boot"
is enabled. Users can press ESC to activate the password dialog box
without fingerprint scanning.
Enabling or disabling Acer TPM security
Note: Before you enable or disable Acer TPM (Trusted Platform
Module), the supervisor password must have been set.
Activate the BIOS utility then select Security from the categories listed at the
top of the screen. Find Current TPM State at the bottom of the screen and use
the <F5> and <F6> keys to set this value to Enable & Activate or Deactivate &
Disable.
Your system will activate the BIOS utility automatically after rebooting, then
enter Acer TPM management security setup. Please select Execute to confirm or
Reject to skip your selection.
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Note: During boot up additional time is required to initialize the
TPM layer, as a result you may find that boot times become
slightly longer with TPM enabled.
Enabling disk-to-disk recovery
To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility,
then select Main from the categories listed at the top of the screen. Find D2D
Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this
value to Enabled.
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The following is a list of possible situations that may arise during the use of
your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or
boot up.
Look at the power indicator:
•
•
If it is not lit, no power is being supplied to the computer. Check the
following:
•
If you are using on the battery, it may be low and unable to power
the computer. Connect the AC adapter to recharge the battery pack.
•
Make sure that the AC adapter is properly plugged into the computer
and to the power outlet.
If it is lit, check the following:
•
Is a non-bootable (non-system) disk in the external USB floppy drive?
Remove or replace it with a system disk and press <Ctrl> + <Alt> +
<Del> to restart the system.
Nothing appears on the screen.
The computer's power management system automatically blanks the screen to
save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, three things might be
the cause:
•
The brightness level might be too low. Press <Fn> + <→> (increase) to
adjust the brightness level.
•
The display device might be set to an external monitor. Press the display
toggle hotkey <Fn> + <F5> to toggle the display back to the computer.
•
If the Sleep indicator is lit, the computer is in Sleep mode. Press and release
the power button to resume.
Image is not full-screen.
Each computer display has a different native resolution depending on the
screen. If you set the resolution lower than this native resoution, the screen
expands to fill the computer display. Right-click on your Windows desktop and
select Properties to bring up the "Display Properties" dialog box. Then click on
the Settings tab to make sure that the resolution is set to the appropriate
resolution. Resolutions lower than the specified resolution are not full-screen
on the computer or on an external monitor.
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Frequently asked questions
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No audio is heard from the computer.
Check the following:
•
The volume may be muted. In Windows, look at the volume control
(speaker) icon on the taskbar. If it is crossed-out, click on the icon and
deselect the Mute all option.
•
The volume level may be too low. In Windows, look at the volume control
icon on the taskbar. You can also use the volume control buttons to adjust
the volume. See "Hotkeys" on page 33 for more detail.
•
If headphones, earphones or external speakers are connected to the lineout port on the computer, the internal speakers automatically turn off.
I want to eject the optical drive tray without turning on the
power.
There is a mechanical eject hole on the optical drive. Simply insert the tip of a
pen or paperclip into the hole and push to eject the tray. (If your computer's
optical drive is a slot-load model, it will not have an eject hole.)
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it works,
contact your dealer or an authorized service center as the internal keyboard
cable may be loose.
The infrared port does not work.
Check the following:
•
Make sure that the infrared ports of the two devices are facing each other
(+/- 15 degrees) a maximum of 1 meter apart.
•
Make sure there is a clear path between the two infrared ports. Nothing
should be blocking the ports.
•
Make sure you have the appropriate software running on both devices (for
file transfers) or you have the appropriate drivers (for printing to an
infrared printer).
•
During the POST, press <F2> to access the BIOS utility and verify that the
infrared port is enabled.
•
Make sure both devices are IrDA-compliant.
The printer does not work.
Check the following:
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Make sure that the printer is connected to a power outlet and that it is
turned on.
•
Make sure that the printer cable is connected securely to the computer's
parallel port or a USB port and the corresponding port on the printer.
I want to set up my location to use the internal modem.
To properly use your communication software (e.g. HyperTerminal), you need
to set up your location:
1
Click on Start, Settings, Control Panel.
2
Double-click on Phone and Modem Options.
3
Click on Dialing Rules and begin setting up your location.
Refer to the Windows manual.
Note: Please note, on first booting your notebook, that you can
skip the Internet Connection setup, as it is not necessary to
complete the installation of your Operating System. After the
Operating System is set up, you can proceed with the Internet
Connection setup.
I want to restore my computer to its original settings without
recovery CDs.
Note: If your system is the multilingual version, the operating
system and language you choose when you first turn on the
system will be the only option for future recovery operations.
This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1
Check to see if Acer disk-to-disk recovery is enabled or not.
2
Make sure the D2D Recovery setting in Main is Enabled.
3
Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.
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•
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To start the recovery process:
1
Restart the system.
2
While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3
Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 4 to 5 GB in a hidden partition
on your hard disk.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW) that
gives you security and peace of mind when traveling. Our worldwide network
of service centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all you need
to know about the ITW program. A list of available, authorized service centers is
in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to receive
the benefits from our support centers. Place your proof-of-purchase in the flap
located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized ITW service
site, you can still get in contact with our offices worldwide. Please consult
http://global.acer.com.
Before you call
Please have the following information available when you call Acer for online
service, and please be at your computer when you call. With your support, we
can reduce the amount of time a call takes and help solve your problems
efficiently. If there are error messages or beeps reported by your computer,
write them down as they appear on the screen (or the number and sequence in
the case of beeps).
You are required to provide the following information:
Name: _____________________________________________
Address: ___________________________________________
Telephone number: _________________________________
Machine and model type: ____________________________
Serial number: ______________________________________
Date of purchase: ___________________________________
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This section gives you tips and hints to consider when moving around or
traveling with your computer.
Disconnecting from the desktop
Follow these steps to disconnect your computer from external accessories:
1
Save any open files.
2
Remove any media, floppy disks or compact disks from the drive(s).
3
Shut down the computer.
4
Close the display cover.
5
Disconnect the cord from the AC adapter.
6
Disconnect the keyboard, pointing device, printer, external monitor and
other external devices.
7
Disconnect the Kensington lock if you are using one to secure the
computer.
Disconnecting from Acer ezDock II/II+
Follow these steps to disconnect your computer from Acer ezDock II/II+:
1
Make sure that the battery pack is charged enough for normal operation.
2
Make sure the security lock key of ezDock II/II+ is in place and in the
unlocked position.
3
Press the undock button until the computer moves up.
4
Grasping both sides of the computer, remove the computer from the
ezDock.
Moving around
When you are just moving within short distances, for example, from your office
desk to a meeting room.
Preparing the computer
Before moving the computer, close and latch the display cover to place it in
Sleep mode. You can now safely take the computer anywhere you go within
the building. To bring the computer out of Sleep mode, open the display; then
press and release the power button.
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Taking your notebook PC with you
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If you are taking the computer to a client's office or a different building, you
may choose to shut down the computer:
Click on Start, Turn Off Computer, then click on Turn Off (Windows XP).
Or:
You can put the computer in Sleep mode by pressing <Fn> + <F4>. Then close
and latch the display.
When you are ready to use the computer again, unlatch and open the display;
then press and release the power button.
Note: If the Sleep indicator is off, the computer has entered
Hibernation mode and is turned off. If the power indicator is off
but the Sleep indicator is on, the computer has entered Sleep
mode. In both cases, press and release the power button to turn
the computer back on. Note that the computer may enter
Hibernation mode after being in Sleep mode for a period of time.
What to bring to meetings
If your meeting is relatively short, you probably do not need to bring anything
with you other than your computer. If your meeting will be longer, or if your
battery is not fully charged, you may want to bring the AC adapter with you to
plug in your computer in the meeting room.
If the meeting room does not have an electrical outlet, reduce the drain on the
battery by putting the computer in Sleep mode. Press <Fn> + <F4> or close the
display cover whenever you are not actively using the computer. To resume,
open the display (if closed), then press and release the power button.
Taking the computer home
When you are moving from your office to your home or vice versa.
Preparing the computer
After disconnecting the computer from your desktop, follow these steps to
prepare the computer for the trip home:
•
Check that you have removed all media and compact disks from the
drive(s). Failure to remove the media can damage the drive head.
•
Pack the computer in a protective case that can prevent the computer from
sliding around and cushion it if it should fall.
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What to take with you
Unless you have some items at home, take the following items with you:
•
AC adapter and power cord
•
The printed User's Guide
Special considerations
Follow these guidelines to protect your computer while traveling to and
from work:
•
Minimize the effects of temperature changes by keeping the computer
with you.
•
If you need to stop for an extended period of time and cannot carry the
computer with you, leave the computer in the trunk of the car to avoid
exposing the computer to excessive heat.
•
Changes in temperature and humidity can cause condensation. Allow the
computer to return to room temperature, and inspect the screen for
condensation before turning on the computer. If the temperature change
is greater than 10 °C (18 °F), allow the computer to come to room
temperature slowly. If possible, leave the computer for 30 minutes in an
environment with a temperature between outside and room temperature.
Setting up a home office
If you frequently work on your computer at home, you may want to purchase a
second AC adapter for use at home. With a second AC adapter, you can avoid
carrying the extra weight to and from home.
If you use your computer at home for significant periods of time, you might also
want to add an external keyboard, monitor or mouse.
Traveling with the computer
When you are moving within a larger distance, for instance, from your office
building to a client's office building or traveling locally.
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Caution: Avoid packing items next to the top cover of the
computer. Pressure against the top cover can damage the screen.
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Preparing the computer
Prepare the computer as if you were taking it home. Make sure that the battery
in the computer is charged. Airport security may require you to turn on your
computer when carrying it into the gate area.
What to take with you
Take the following items with you:
•
AC adapter
•
Spare, fully-charged battery pack(s)
•
Acer MediaBay battery pack
•
Additional printer driver files if you plan to use another printer
Special considerations
In addition to the guidelines for taking the computer home, follow these
guidelines to protect your computer while traveling:
•
Always take the computer as carry-on luggage.
•
If possible, have the computer inspected by hand. Airport security X-ray
machines are safe, but do not put the computer through a metal detector.
•
Avoid exposing floppy disks to hand-held metal detectors.
Traveling internationally with the computer
When you are moving from country to country.
Preparing the computer
Prepare the computer as you would normally prepare it for traveling.
What to bring with you
Bring the following items with you:
•
AC adapter
•
Power cords that are appropriate for the country to which you
are traveling
•
Spare, fully-charged battery packs
•
Acer MediaBay battery packs
•
Additional printer driver files if you plan to use another printer
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Proof of purchase, in case you need to show it to customs officials
•
International Travelers Warranty passport
Special considerations
Follow the same special considerations as when traveling with the computer. In
addition, these tips are useful when traveling internationally:
•
Turn your system the wireless LAN function off for flight security when you
are on the airplane.
•
When traveling in another country, check that the local AC voltage and the
AC adapter power cord specifications are compatible. If not, purchase a
power cord that is compatible with the local AC voltage. Do not use
converter kits sold for appliances to power the computer.
•
If you are using the modem, check if the modem and connector is
compatible with the telecommunications system of the country you are
traveling in.
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•
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Expanding through options
Your notebook PC offers you a complete mobile computing experience.
Connectivity options
Ports allow you to connect peripheral devices to your computer as you would
with a desktop PC. For instructions on how to connect different external devices
to the computer, read the following section.
Fax/data modem
Your computer has a built-in V.92 56 Kbps fax/data modem.
Warning! This modem port is not compatible with digital phone
lines. Plugging this modem into a digital phone line will damage
the modem.
To use the fax/data modem port, connect a phone cable from the modem port
to a telephone jack.
Warning! Please make sure that the cable you use is appropriate
for the country in which you are working.
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The built-in network feature allows you to connect your computer to an
Ethernet-based network.
To use the network feature, connect an Ethernet cable from the Ethernet
(RJ-45) port on the chassis of the computer to a network jack or hub on
your network.
Fast Infrared (FIR)
The computer's Fast Infrared (FIR) port allows you to do wireless data transfer
with other IR-aware computers and peripherals such as PDAs, mobile phones,
and infrared printers. The infrared port can transfer data at speeds of up to 4
Mbps at a distance of up to one meter.
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Built-in network feature
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Universal Serial Bus (USB)
The USB 2.0 port is a high-speed serial bus which allows you to connect USB
peripherals without taking up precious system resources.
IEEE 1394 port
The computer's IEEE 1394 port allows you to connect to an IEEE 1394compatible device like a video camera or digital camera. See your video or
digital camera's documentation for details.
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The Type II PC Card slot of the computer accepts PC Cards that enhance the
usability and expandability of the computer. These cards should have a PC Card
logo on them.
PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving
you expansion possibilities long afforded by desktop PCs. Popular PC Cards
include flash, fax/data modem, wireless LAN and SCSI cards. CardBus improves
on the 16-bit PC card technology by expanding the bandwidth to 32 bits.
Note: Refer to your card's manual for details on how to install and
use the card, and its functions.
Inserting a PC Card
Insert the card into the slot and make the proper connections (e.g., network
cable), if necessary. See your card manual for details.
Ejecting a PC Card
Before ejecting a PC Card:
1
Exit the application using the card.
2
Left-click on the PC Card icon on the taskbar and stop the card operation.
3
Press the slot eject button to pop out the eject button; then press it again
to eject the card.
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PC Card slot
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ExpressCard
The ExpressCard is the newest version of the PC Card. It is a smaller and faster
interface that further enhances the usability and expandability of your
computer.
ExpressCards support a vast number of expansion options, including flash
memory card adapters, TV-tuners, Bluetooth connectivity and IEEE 1394B
adapters. ExpressCards support USB 2.0 and PCI Express applications.
Important! There are two types, ExpressCard/54 and ExpressCard/
34 (54mm and 34mm), each with different functions. Not all
ExpressCard slots will support both types. Please refer to your
card's manual for details on how to install and use the card, and
its functions.
Inserting an ExpressCard
Insert the card into the slot and push gently until it clicks into position.
EXPRESS CARD
Ejecting an ExpressCard
Before ejecting an ExpressCard:
1
Exit the application using the card.
2
Left-click on the remove hardware icon on the taskbar and stop the card
operation.
3
Push the card gently into the slot and release to pop out the card. Then
pull the card free from the slot.
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Follow these steps to install memory:
1
Turn off the computer, unplug the AC adapter (if connected) and remove
the battery pack. Then turn the computer over to access its base.
2
Remove the screws from the memory cover; then lift up and remove the
memory cover.
3
(a) Insert the memory module diagonally into the slot, then (b) gently press
it down until it clicks into place.
4
Replace the memory cover and secure it with the screw.
5
Reinstall the battery pack, and reconnect the AC adapter.
6
Turn on the computer.
The computer automatically detects and reconfigures the total memory size.
Please consult a qualified technician or contact your local Acer dealer.
BIOS utility
The BIOS utility is a hardware configuration program built into your
computer's BIOS.
Your computer is already properly configured and optimized, and you do not
need to run this utility. However, if you encounter configuration problems, you
may need to run it.
To activate the BIOS utility, press <F2> during the POST; while the notebook PC
logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility, then select
Boot from the categories listed at the top of the screen.
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Installing memory
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Enable disk-to-disk recovery
To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility,
then select Main from the categories listed at the top of the screen. Find D2D
Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this
value to Enabled.
Password
To set a password on boot, activate the BIOS utility, then select Security from
the categories listed at the top of the screen. Find Password on boot: and use
the <F5> and <F6> keys to enable this feature.
Using software
Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you can play
DVD movies on your computer.
1
Eject the DVD tray and insert a DVD movie disk; then close the DVD tray.
Important! When you launch the DVD player for the first time, the
program asks you to enter the region code. DVD disks are divided
into 6 regions. Once your DVD drive is set to a region code, it will
play DVD disks of that region only. You can set the region code a
maximum of five times (including the first time), after which the
last region code set will remain permanent. Recovering your hard
disk does not reset the number of times the region code has been
set. Refer to the table below for DVD movie region code
information.
2
The DVD movie will automatically play after a few seconds.
Region code
Country or region
1
USA, Canada
2
Europe, Middle East, South Africa, Japan
3
Southeast Asia, Taiwan, South Korea
4
Latin America, Australia, New Zealand
5
Former USSR, parts of Africa, India
6
People's Republic of China
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Power management
This computer has a built-in power management unit that monitors system
activity. System activity refers to any activity involving one or more of the
following devices: keyboard, mouse, hard disk, peripherals connected to the
computer, and video memory. If no activity is detected for a period of time
(called an inactivity timeout), the computer stops some or all of these devices in
order to conserve energy.
This computer employs a power management scheme that supports the
advanced configuration and power interface (ACPI), which allows for maximum
power conservation and maximum performance at the same time. Windows
handles all power-saving chores for your computer.
Acer eRecovery Management
Acer eRecovery Management is a tool to quickly backup and restore the system.
You can create and save a backup of the current system configuration to hard
disk, CD or DVD.
Acer eRecovery Management consists of the following functions:
1
Create backup
2
Restore from backup
3
Create factory default image CD, or burn bundled software to an
application CD
4
Re-install bundled software without CD
5
Change Acer eRecovery Management password
This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems
that do not have a built-in optical disk burner, plug in an external
USB or IEEE 1394-compatible optical disk burner before entering
Acer eRecovery Management for optical disk-related tasks.
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Note: To change the region code, insert a DVD movie of a
different region into the DVD drive. Please refer to the online
help for more information.
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Create backup
You can create and save backup images to hard disk, CD or DVD.
1
Boot to Windows XP
2
Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery Management window, select Recovery settings and
click Next.
5
In the Recovery settings window, select Backup snapshot image and
click Next.
6
Select the backup method.
7
a
Use Backup to HDD to store the backup disk image on drive D:.
b
Backup to optical device to store the backup image on CD or DVD.
After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1
Boot to Windows XP.
2
Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery Management window, select Recovery actions and
click Next.
5
Select the desired restore action and follow the onscreen instructions to
complete the restore process.
Note: The "Restore C:" item is enabled only if there is a user
backup stored on the hard disk (D:\). Please refer to the Create
backup section.
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When the System CD and Recovery CD are not available, you can create them by
using this feature.
1
Boot to Windows XP.
2
Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery Management window, select Recovery settings and
click Next.
5
In the Recovery settings window, select Burn image to disk and click Next.
6
In the Burn image to disk window, select 1. Factory default image or
2. Application CD and click Next.
7
Follow the instructions on screen to complete the process.
Note: Select 1. Factory default image when you want to burn a
bootable disk that contains your computer's entire operating
system as it was delivered to you from the factory. If you wish to
have a disk that will allow you to browse the contents and install
selected drivers and applications, select 2. Application CD — this
disk will not be bootable.
Re-install bundled software without CD
Acer eRecovery Management stores pre-loaded software internally for easy
driver and application re-installation.
1
Boot to Windows XP.
2
Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery Management window, select Recovery actions and
click Next.
5
In the Recovery settings window, select Reinstall applications/drivers and
click Next.
6
Select the desired driver/application and follow the instructions on screen
to re-install.
At first launch, Acer eRecovery Management prepares all the needed software
and may take few seconds to bring up the software content window.
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Create factory default image CD
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Change password
Acer eRecovery Management and Acer disk-to-disk recovery are protected by a
password that can be changed by the user. Follow the steps below to change
the password in Acer eRecovery Management.
1
Boot to Windows XP.
2
Press <Alt> + <F10> to open the Acer eRecovery Management utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery Management window, select Recovery settings and
click Next.
5
In the Recovery settings window, select Password: Change Acer eRecovery
Management password and click Next.
6
Follow the instructions on screen to complete the process.
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to more
serious problems require opening up the computer. Do not attempt to open
the computer yourself; contact your dealer or authorized service center
for assistance.
Troubleshooting tips
This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 80.
Error messages
If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.
Error messages
Corrective action
CMOS battery bad
Contact your dealer or an authorized service center.
CMOS checksum error
Contact your dealer or an authorized service center.
Disk boot failure
Insert a system (bootable) disk into the floppy drive
(A:), then press <Enter> to reboot.
Equipment
configuration error
Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.
Hard disk 0 error
Contact your dealer or an authorized service center.
Hard disk 0 extended
type error
Contact your dealer or an authorized service center.
I/O parity error
Contact your dealer or an authorized service center.
Keyboard error or no
keyboard connected
Contact your dealer or an authorized service center.
Keyboard interface
error
Contact your dealer or an authorized service center.
Memory size mismatch
Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.
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Troubleshooting
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98
If you still encounter problems after going through the corrective measures,
please contact your dealer or an authorized service center for assistance. Some
problems may be solved using the BIOS utility.
ENERGY STAR guidelines compliance
As an ENERGY STAR partner, Acer Inc. has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
FCC notice
This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the device and receiver.
•
Connect the device into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this equipment. Operation
with non-certified peripherals is likely to result in interference to radio and TV
reception.
Caution
Changes or modifications not expressly approved by the manufacturer could
void the user's authority, which is granted by the Federal Communications
Commission, to operate this computer.
English
Regulations and safety notices
English
99
English
100
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class B digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.
Declaration of Conformity for EU countries
Hereby, Acer, declares that this notebook PC series is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
(Please visit http://global.acer.com/products/notebook/reg-nb/index.htm for
complete documents.)
Compliant with Russian regulatory certification
Modem notices
Notice for USA
This equipment complies with Part 68 of the FCC rules. Located on the modem is
a label that contains, among other information, the FCC Registration Number
and Ringer Equivalence Number (REN) for this equipment. Upon request, you
must provide this information to your telephone company.
If your telephone equipment causes harm to the telephone network, the
telephone company may discontinue your service temporarily. If possible, they
will notify you in advance. But, if advance notice is not practical, you will be
notified as soon as possible. You will also be informed of your right to file a
complaint with the FCC.
If this equipment should fail to operate properly, disconnect the equipment
from the phone line to determine if it is causing the problem. If the problem is
with the equipment, discontinue use and contact your dealer or vendor.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger
UL Listed or CSA Certified Telecommunication Line Cord.
TBR 21
This equipment has been approved [Council Decision 98/482/EC - "TBR 21"] for
single terminal connection to the Public Switched Telephone Network (PSTN).
However, due to differences between the individual PSTNs provided in different
countries, the approval does not, of itself, give an unconditional assurance of
successful operation on every PSTN termination point. In the event of problems,
you should contact your equipment supplier in the first instance.
List of applicable countries
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of European Union, as well as Norway, Switzerland, Iceland and
Liechtenstein. This device must be used in strict accordance with the regulations
and constraints in the country of use. For further information, please contact
local office in the country of use.
Notice for Australia
For safety reasons, only connect headsets with a telecommunications
compliance label. This includes customer equipment previously labelled
permitted or certified.
English
Your telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.
English
101
English
102
Notice for New Zealand
1
The grant of a Telepermit for any item of terminal equipment indicates
only that Telecom has accepted that the item complies with minimum
conditions for connection to its network. It indicates no endorsement of
the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects
with another item of Telepermitted equipment of a different make or
model, nor does it imply that any product is compatible with all of
Telecom's network services.
2
This equipment is not capable, under all operating conditions, of correct
operation at the higher speeds for which it is designed. Telecom will accept
no responsibility should difficulties arise in such circumstances.
3
Some parameters required for compliance with Telecom's Telepermit
requirements are dependent on the equipment (PC) associated with this
device. The associated equipment shall be set to operate within the
following limits for compliance with Telecom's Specifications:
a
There shall be no more than 10 call attempts to the same number
within any 30 minute period for any single manual call initiation, and
b
The equipment shall go on-hook for a period of not less than 30
seconds between the end of one attempt and the beginning of the
next call attempt.
4
Some parameters required for compliance with Telecom's Telepermit
requirements are dependent on the equipment (PC) associated with this
device. In order to operate within the limits for compliance with Telecom's
specifications, the associated equipment shall be set to ensure that
automatic calls to different numbers are spaced such that there is not less
than 5 seconds between the end of one call attempt and the beginning
of another.
5
This equipment shall not be set up to make automatic calls to Telecom's
111 Emergency Service.
6
This device is equipped with pulse dialing while the Telecom standard is
DTMF tone dialing. There is no guarantee that Telecom lines will always
continue to support pulse dialing.
7
Use of pulse dialing, when this equipment is connected to the same line as
other equipment, may give rise to bell tinkle or noise and may also cause a
false answer condition. Should such problems occur, the user should NOT
contact the telecom Fault Service.
8
This equipment may not provide for the effective hand-over of a call to
another device connected to the same line.
9
Under power failure conditions this appliance may not operate. Please
ensure that a separate telephone, not dependent on local power, is
available for emergency use.
The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE
TO BEAM.
APPAREIL A LASER DE CLASSE 1 PRODUIT
LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS
D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
LUOKAN 1 LASERLAITE LASER KLASSE 1
VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET
NICHT DEM STRAHLL AUSSETZEN
PRODUCTO LÁSER DE LA CLASE I
ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE
A LOS RAYOS.
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.
VARO! LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA
SÅTEESEENSTIRRA EJ IN I STRÅLEN
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I
STRÅLEN
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques.
Nevertheless, some pixels may occasionally misfire or appear as black or
red dots. This has no effect on the recorded image and does not constitute
a malfunction.
Macrovision copyright protection notice
"U.S Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132."
This product incorporates copyright protection technology that is protected by
U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is intended for
home and other limited viewing uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited.
English
Laser compliance statement
English
103
English
104
Radio device regulatory notice
Note: Below regulatory information is for models with wireless
LAN and/or Bluetooth only.
General
This product complies with the radio frequency and safety standards of any
country or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such
as wireless LAN and/or Bluetooth modules). Below information is for products
with such devices.
European Union (EU)
This device complies with the essential requirements of the European Council
Directives listed below:
73/23/EEC Low Voltage Directive
•
EN 60950-1
89/336/EEC Electromagnetic Compatibility (EMC) Directive
•
EN 55022
•
EN 55024
•
EN 6460/64100-3-2/-3
99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE) Directive
•
Art.3.1a) EN 60950-1
•
Art.3.1b) EN 301 489 -1/-17
•
Art.3.2) EN 300 328-2
•
Art.3.2) EN 301 893 *applies to 5 GHz only
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of European Union, as well as Norway, Switzerland, Iceland and
Liechtenstein. This device must be used in strict accordance with the regulations
and constraints in the country of use. For further information, please contact
local office in the country of use.
The FCC RF safety requirement
The radiated output power of the wireless LAN Mini PCI Card/ Mini Card and
Bluetooth card is far below the FCC radio frequency exposure limits.
Nevertheless, the notebook PC series shall be used in such a manner that the
potential for human contact during normal operation is minimized as follows:
1
Users are requested to follow the RF safety instructions on wireless option
devices that are included in the user's manual of each RF option device.
Caution: To comply with FCC RF exposure compliance
requirements, a separation distance of at least 20 cm (8 inches)
must be maintained between the antenna for the integrated
wireless LAN Mini PCI Card/ Mini Card built in to the screen section
and all persons.
Note: The Acer wireless Mini PCI Card/ Mini Card adapter
implements a transmission diversity function. The function does
not emit radio frequencies simultaneously from both antennas.
One of the antennas is selected automatically or manually (by
users) to ensure good quality radiocommunication.
English
List of applicable countries
English
105
English
106
2
This device is restricted to indoor use due to its operation in the 5.15 to
5.25 GHz frequency range. FCC requires this product to be used indoors for
the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
3
High power radar are allocated as primary users of the 5.25 to 5.35 GHz
and 5.65 to 5.85 GHz bands. These radar stations can cause interference
with and/or damage this device.
4
An improper installation or unauthorized use may cause harmful
interference to radio communications. Also any tampering of the internal
antenna will void the FCC certification and your warranty.
Canada — Low-power license-exempt radio
communication devices (RSS-210)
a
Common information
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference
that may cause undesired operation of the device.
b
Operation in 2.4 GHz band
To prevent radio interference to the licensed service, this device is
intended to be operated indoors and installation outdoors is subject
to licensing.
c
Operation in 5 GHz band
•
The device for the band 5150-5250 MHz is only for indoor usage to reduce
potential for harmful interference to co-channel Mobile Satellite systems.
•
High power radars are allocated as primary users (meaning they have
priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could
cause interference and/or damage to LELAN (Licence-Exempt Local Area
Network) devices.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) This device must accept any interference received, including
interference that may cause undesired operation.
The following local manufacturer/importer is responsible for this declaration:
Product name:
Notebook PC
Model number:
LB1
Machine type:
TravelMate 6460/6410
SKU number:
TravelMate 646xxx/641xxx
("x" = 0 - 9, a - z, or A - Z)
Name of responsible party:
Acer America Corporation
Address of responsible party:
2641 Orchard Parkway
San Jose, CA 95134
USA
Contact person:
Mr. Young Kim
Tel:
408-922-2909
Fax:
408-922-2606
English
Federal Communications Comission
Declaration of Conformity
English
107
English
108
Declaration of Conformity for CE Marking
Name of manufacturer: Beijing Acer Information Co., Ltd.
Address of
manufacturer:
Huade Building, No.18, ChuangYe Rd.
ShangDi Zone, HaiDian District Beijing PRCE marking
Contact person:
Mr. Easy Lai
Tel:
886-2-8691-3089
Fax:
886-2-8691-3000
E-mail:
easy_lai@acer.com.tw
Declares that product:
Notebook PC
Trade name:
Acer
Model number:
LB1
Machine type:
TravelMate 6460/6410
SKU number:
TravelMate 646xxx/641xxx
("x" = 0 - 9, a - z, or A - Z)
Is in compliance with the essential requirements and other relevant provisions
of the following EC directives.
Reference no.
Title
89/336/EEC
Electromagnetic Compatibility (EMC directive)
73/23/EEC
Low Voltage Directive (LVD)
1999/5/EC
Radio & Telecommunications Terminal Equipment
Directive (R&TTE)
The product specified above was tested conforming to the applicable Rules
under the most accurate measurement standards possible, and all the necessary
steps have been taken and are in force to assure that production units of the
same product will continue to comply with these requirements.
07/2006
Easy Lai, Director
Regulation Center
Environment & Safety
Date
Design viewing distance
500 mm
Design inclination angle
0.0°
Design azimuth angle
90.0°
Viewing direction range class
Class IV
Screen tilt angle
85.0°
Design screen illuminance
•
Reflection class of LCD panel
(positive and negative polarity)
•
Illuminance level:
[250 + (250cosα)] lx where α = 85°
Color: Source D65
•
Ordinary LCD: Class I
•
Protective or Acer CrystalBrite™ LCD:
Class III
Image polarity
Both
Reference white:
Pre-setting of luminance and
color temperature @ 6500K
(tested under BM7)
•
•
•
Pixel fault class
Class II
Yn
u'n
v'n
English
LCD panel ergonomic specifications
English
109
English
110
Index
D
A
AC adapter
caring for ix
audio
adjusting the volume
troubleshooting 78
37
91
C
caps lock 32
on indicator 27
care
AC adapter ix
battery pack x
computer ix
CD-ROM
ejecting manually 78
troubleshooting 78
cleaning
computer x
computer
caring for ix
cleaning x
disconnecting 81
features 17, 44, 57
indicators 27
keyboards 32
moving around 81
on indicator 19, 27
security 49
setting up a home office 83
taking home 82
traveling internationally 84
traveling on local trips 84
troubleshooting 97
turning off ix
connections
network 87
77
E
error messages
Euro 35
B
battery pack
caring for x
BIOS utility 41, 73,
brightness
hotkeys 34
display
hotkeys 34
troubleshooting
DVD 92
DVD movies
playing 92
97
F
FAQ. See frequently-asked questions
frequently-asked questions 77
front view 18
H
Hibernation mode
hotkey 34
hotkeys 33
I
IEEE 1394 port
infrared 87
88
K
keyboard 32
embedded numeric keypad
hotkeys 33
lock keys 32
troubleshooting 78
Windows keys 33
L
left view
18
M
media access
on indicator 27
memory
installing 91
messages
error 97
modem 86
N
network 87
Notebook Manager
hotkey 34
32
111
P
password 72
types 72
PC Card 89
ejecting 89
inserting 89
ports 86
printer
troubleshooting
problems 77
CD-ROM 78
display 77
keyboard 78
printer 78
startup 77
troubleshooting
T
78
97
touchpad 30
hotkey 34
using 30–??
travel
international flights
local trips 84
troubleshooting 97
tips 97
Q
U
questions
setting location for modem use
79
universal serial bus
S
front 19
left 19
rear 21
right 20
volume
adjusting 37
safety
CD or DVD 103
FCC notice 99
modem notices 100
scroll lock 32
security
keylock 50
passwords 72
V
view
W
Windows keys
33
88
84
English
smart card 57
SmartCard 67
PlatinumKey 67
PlatinumPAS 67
PlatinumSecure 67
PlatinumSecure options
speakers
hotkey 34
troubleshooting 78
support
information 80
num lock 32
on indicator 27
numeric keypad
embedded 32
69