Acer 6293 Laptop Service Guide

TravelMate 6293 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on TravelMate 6293 Series service guide.

Date Chapter Updates

Copyright

Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Board Layort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specification and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

System Utilities 23

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Changing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

HDD unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Remove HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

BIOS Flash SOP under DOS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

BIOS update SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Crisis disk creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Crisis disk executing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Machine Disassembly and Replacement 47

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Main unit disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

LCM module disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card

VII

Table of Contents

Reader Dummy Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Wirless Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing RAM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing BTCB Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing ODD, Expr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Remove Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Remove Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Remove 3G SIM Card/B, Hotkey/B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Remove Wireless Antenna from TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Disconnect 3G wireless antenna cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Disconnect LCM cable, Touchpad FFC, BT cable . . . . . . . . . . . . . . . . . . . . . . .59

Disassemble LCM screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disassemble TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disconnect Modem cable, Wireless card cable, Speaker cable . . . . . . . . . . . . .62

Remove Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Disassembly LCM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove LCM bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove Inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove LCM hinge screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Remove CCD cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Remove LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Troubleshooting 67

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Check the Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Fingerprinter Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

5-in1 Card Reader Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

FIR Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Jumper and Connector Locations 85

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

FRU (Field Replaceable Unit) List 87

TravelMate 6293 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

TravelMate 6293 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

VIII

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many feature:

Operating System

Genuine Windows Vista

®

Business*


®

Home Premium*


®

Home Basic*

Platform

Intel

®

Centrino

®

2 processor technology, featuring: z Intel ®

Core™ 2 Duo mobile processor z Mobile Intel ®

GM45 Express Chipset z Intel ®

Wireless WiFi Link 5100/5300

System Memory

Dual-Channel DDR3 support

Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*

Display and Graphics

12.1" WXGA TFT LCD, 1280 x 800

Mobile Intel

®

GM45 Express Chipset

Storage Subsystem

2.5" hard disk drive with enhanced Acer DASP (Disk Anti-Shock Protection)

Optical drive options: z DVD-Super Multi double-layer drive z DVD/CD-RW combo drive

5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC), Memory Stick® (MS),

Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Audio

Two built-in Acer 3DSonic stereo speakers

High-definition audio support

MS-Sound compatible

Acer PureZone technology with two built-in stereo microphones

Chapter 1 1

Communication

Acer Video Conference, featuring: z Integrated Acer Crystal Eye webcam z Acer PureZone technology z Optional Acer Bluetooth ®

VoIP phone

WLAN: Intel

®

Wireless WiFi Link 5100/5300

WPAN: Bluetooth

®

2.0+EDR

LAN: Gigabit Ethernet, Wake-on-LAN ready

Modem: 56K ITU V.92

3G Card: Option

Privacy control

Enhanced Acer DASP (Disk Anti-Shock Protection)

Acer Bio-Protection fingerprint solution

TravelMate TPM (Trusted Platform Module) solution

Kensington lock slot

Dimensions

Non-3G: z 306 (W) x 227 (D) x 27.5/34.9 (H) mm (12.05 x 8.94 x 1.08/1.37 inches)

3G: z 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches)

1.9 kg (4.3 lbs) with 6-cell battery pack

Power Subsystem

ACPI 3.0

79.9 W 7200 mAh

58.8 W 4800 mAh

3-pin 65W AC adapter

Input Devices

88-/89-key keyboard

Touchpad pointing device

I/O Ports

Acer ezDock II/ II+ connector

PC Card slot (Type II)

Acer Bio-Protection fingerprint reader*

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

Three USB 2.0 ports

Fast infrared (FIR) port

External display (VGA) port

Headphone/speaker/line-out jack

Microphone-in jack

2 Chapter 1

Ethernet (RJ-45) port

Modem (RJ-11) port

DC-in jack for AC adapter

Environment

Temperature: z Operating: 5 °C to 35 °C z Non-operating: -20 °C to 65 °C

Humidity (non-condensing): z Operating: 20% to 80% z Non-operating: 20% to 80%

NOTE: "*" only for certain models.

Chapter 1 3

System Block Diagram

4 Chapter 1

Board Layort

Top View

Chapter 1

7

8

9

10

4

5

6

11

12

13

14

15

TM6293 M/B layout and connector location

TOP view

No.

1

2

Name

CN1

CN2

Description

Power Board FFC CNTR

LCM Cable CNTR

3 CN5

CN3

CN7

CN6

CN4

CN9

CN11

CN14

CN13

CN15

CN12

CN10

CN8

SIM card/Board FFC CNTR

(For 3G SKU only)

Modem card FFC CNTR

KeyBoard CNTR

Hot Key Board CNTR

BT cable CNTR

Touch Pad CNTR

PCMCIA CNTR

Card Reader CNTR

Modem card CNTR

Speaker Card CNTR

Express card CNTR

USB Port

USB Port

5

Bottom view

6

7

8

9

10

11

12

5

6

3

4

No.

1

2

Bottom view

Name

CN601 USB Port

CN603 Battery CNTR

Description

CN604 Docking CNTR

CN602 FAN Cable CNTR

Jack600 DC In Jack

CN600 VGA Port

Jack601 RJ45

CN608 HDD CNTR

CN609 Wirless Card CNTR

CN610 RTC Cattery Cable CNTR

Jack603 MIC Jack

Jack602 Earphone Jack

NOTE: There’s no clear CMOS jumper available on this model.

Chapter 1

Your Acer Notebook tour

After knowing your computer features, let us show you around your new TravelMate computer.

Front View

Chapter 1 7

8

3

4

5/10

6

7

8

9

No.

1

2

11

12

13

Icon Item

Acer Crystal Eye

Display screen

Empowering key

Power button

Status indicators

Keyboard

Palmrest

Touchpad

Click buttons

(left, center* and right)

Easy-launch button

Productivity keys

Acer PureZone

Description

Web camera for video communication.

(only for certain models)

Also called Liquid-Crystal Display (LCD), displays computer output.

Lanuch Acer Empowering Technology.

Turns the computer on and off.

Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components.

For entering data into your computer.

Comfortable support area for your hands when you use the computer.

Touch-sensitive pointing device which functions like a computer mouse.

The left and right buttons function like the left and right mouse buttons.

*The center button serves as Acer BioProtect fingerprint reader supporting Acer FingerNav 4-way control function.

(only for certain model)

Buttons for launching frequently used program.

Three productivity keys give users one-touch access to protection and manageability features for a more secure, smarter and easier way to work.

Two internal stereo microphones for sound recording.


Chapter 1

Closed Front View

4

5

6

No.

1

2

3

Icon Item

Speakers

Bluetooth communication switch

Wireless communication switch

Infrared port

Description

Left and right speakers deliver stereo audio output.

Enable/disables the Bluetooth function.

Enable/disables the wireless function.

Microphone jack

Interfaces with infrared devices (e.g., infrared printer and IR-aware computer).

Accepts input from external microphones.

Headphones/ speaker/line-out jack

Connects to audio line-out devices (e.g., speakers, headphones).

Left View

Chapter 1

No.

1

Icon Item Description

Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network.

2

3

4

5

Ventilation slots

Two USB 2.0 ports

PC Card slot

PC Card slot eject button

Enable the computer to stay cool, even after prolonged use.

Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

Accepts one Type II PC Card.

Ejects the PC Card from the slot.

9

Right View

4

5

2

3

6

7

8

No.

1

Icon Item

5-in-1 card reader

Description

Accepts Secure Digital (SD), MultiMediaCard (MMC),

Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card.

Note: Push to remove/install the card. Only one card can operate at any given time.

Internal optical drive; accepts CDs or DVDs.

Lights up when the optical drive is active.

Optical drive

Optical disk access indicator

Optical drive eject button

Emergency eject hole

Ejects the optical disk from the drive.

USB 2.0 ports

Ejects the optical drive tray when the computer is turned off.

Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off.

Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

Modem (RJ-11) port Connects to a phone line.

Kensington lock slot Connects to a Kensington-compatible computer security lock.

Rear View

10

No.

1

2

Icon Item

DC-in jack

External display

(VGA) port

Description

Connects to an AC adapter.

Connects to a display device (e.g., external monitor,

LCD projector).

Chapter 1

Base View

Chapter 1

2

3

4

5

6

7

8

No.

1

Icon Item

Battery bay

Description

Houses the computer's battery pack.

Battery release latch Releases the battery to remove the battery pack.

Battery lock Locks the battery in position.

Acer ezDock II/II+ connector

Acer DASP (Disk

Anti-Shock

Protection)

Hard disk bay

Connects to Acer ezDock II/II+.

Protects the hard disk drive from shocks and bumps.


Memory compartment

Ventilation slots and cooling fan

Houses the computer's hard disk (secured with screws).

Houses the computer's main memory.

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the opening of the fan.

11

Touchpad

Touchpad Basics (with fingerprint reader)

The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.

Move your finger across the touchpad (1) to move the cursor.

Press the left (2) and right (4) buttonslocated beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications.

Function

Execute

Select

Drag

Left Button (2)

Quickly click twice.

Click once.

Click and hold, then use finger on the touchpad to drag the cursor.

Right Button (4) Main touchpad (1) Center button (3)

Tap twice (at the same speed as double-clicking a mouse button).

Tap once.

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

Click once.

Access context menu

Scroll Swipe up/down/ left/right using

Acer FingerNav

4-way control function

(Manufacturing option).

12

NOTE1: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad’s responsiveness.

NOTE2: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under

Mouse settings in Windows Control Panel.

Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key

Caps Lock

Num Lock

<Fn> + <F11>

Scroll Lock

<Fn> + <F12>

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -,

*, and /). Use this mode when you need to do a lot of numeric data entry.

A better solution would be to connect an external keypad.

Note: <Fn> + <F11> only for certain models.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock on

Type numbers in a normal manner.

Hold <Shift> while using cursorcontrol keys.

Hold <Fn> while typing letters on embedded keypad.

Num Lock off

Hold <Fn> while using cursorcontrol keys.

Type the letters in a normal manner.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Windows key

Application key

Description

Pressed alone, this key has the same effect as clicking on the Windows

Start button; it launches the Start menu.

It can also be used with other keys to provide a variety of functions:

< > : Open or close the Start menu

< > + <D>: Display the desktop

< > + <E>: Open Windows Explore

< > + <F>: Search for a file or folder

< > + <G>: Cycle through Sidebar gadgets

< > + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)

< > + <M>: Minimizes all windows

< > + <R>: Open the Run dialog box

< > + <T>: Cycle through programs on the taskbar

< > + <U>: Open Ease of Access Center

< > + <X>: Open Windows Mobility Center

< > + <BREAK>: Display the System Properties dialog box

< > + <SHIFT+M>: Restore minimized windows to the desktop

< > + <TAB>: Cycle through programs on the taskbar by using

Windows Flip 3-D

< > + <SPACEBAR>: Bring all gadgets to the front and select Windows

Sidebar

<CTRL> + < > + <F>: Search for computers (if you are on a network)

<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

Note: Depending on your edition of Windows Vista or Windows XP, some shortcuts may not function as described.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

14 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility.

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey

<Fn> + <F1>

Icon Function

Hotkey help

Description

Displays help on hotkeys.

<Fn> + <F2>

<Fn> + <F3>

<Fn> + <F4>

Acer eSettings

Acer ePower

Management

Sleep

Launches Acer eSettings in Acer

Empowering Technology.

Launches Acer ePower Management in Acer

Empowering Technology.

Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

<Fn> + <

U>

<Fn> + <

V>

<Fn> + <

Z>

<Fn> + <

Y>

Screen blank

Touchpad toggle

Speaker toggle

Volume up

Volume down

Brightness up

Brightness down

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power. Press any key to return.

Turns the internal touchpad on and off.

Turns the speakers on and off.

Increases the sound volume.

Decreases the sound volume.

Increases the screen brightness.

Decreases the screen brightness.

Special Key (only for certain models)

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.

The Euro symbol

1.

Open a text editor or word processor.

2.

Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol.

Please refer to www.microsoft.com/typography/faq/faq12.htm for more information.

The US dollar sign

1.

Open a text editor or word processor.

2.

Either press < > at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.

NOTE: This function varies by the operating system version.

Chapter 1 15

Hardware Specification and Configurations

Processor

Item

CPU type

Core logic

CPU package

CPU core voltage

Intel CPU Penryn

IntelGM45 + ICH9M uFCPGA, Socket P

0.35~1.325V

Specification

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

Lan Interface

Item

Chipset

Supports LAN protocol

LAN connector type

LAN connector location

Features

Intel CPU Penryn

6MB

Always enabled

Always enabled

Fixed in write-back

Specification

System Memory

Item

Memory controller

Memory size

Specification

IntelGM45

0MB (no on-board memory)

DIMM socket number 2 sockets

Supports memory size per socket 2GB

Supports maximum memory size 4GB

Supports DIMM type DDR 3 Synchronous DRAM

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

800/1066 MHz

1.5V and 0.75V

204-pin soDIMM

Specification

BCM_BCM5764MA0KMLG

10/100/1000 Ethernet

RJ45

Left side

Integrated 10/100/1000 BASE-T transceiver

16 Chapter 1

Modem Interface

Item

Data modem data baud rate (bps) 56K

Supports modem protocol

Modem connector type

Modem connector location

V.92

RJ11

Left side

Specification

3G Module

Item

Module Name

Vendor

Supported radio frequency bands

UMTS/HSDPA1

GTM380W

GTM380E

GTM380JD

GSM/GPRS/EDGE

GTM380W

GTM380E

GPS2

L1 band

Specification

Integration Manual Globe Trotter Module GTM380

Option Confidential

850 MHz, 1900 MHz and 2100 MH

850 MHz, 1900 MHz and 2100 MHz

800 MHz, 1700 MHz and 2100 MHz

850 MHz, 900 MHz, 1800 MHz and the 1900 MHz

850 MHz, 900 MHz, 1800 MHz and the 1900 MHz

1575.42 MHz

Bluetooth Interface

Item

Chipset

Data throughput

Protocol

Interface

Connector type

Specification

Built-in ICH9

723 bps (full speed data rate)

Bluetooth 1.1

(Upgradeable to Bluetooth 1.2 when SIG specification is ratified)

AC97

MDC

Chapter 1 17

18

Hard Disk Drive Interface

Item

Vendor & Model Name HGST:

HTS542512K9SA00

HTS542525K9SA00

HTS542516K9SA00

Capacity (GB)

Bytes per sector

Data heads

4 for Toshiba and HGST

Drive Format

120

160

250

320

512

2

4

Disks

Spindle speed (RPM)

Performance Specifications

Buffer size

1

5400 RPM

Interface

Max. media transfer rate

(disk-buffer, Mbytes/s)

8M

SATA

100, 150

Data transfer rate (host~buffer, Mbytes/s)

Ultra DMA mode-5 100 MB/Sec.

DC Power Requirements

Voltage tolerance 5V(DC) +/- 5%

Specification

SEAGATE:

ST9120817AS

ST9160827AS

ST9250827AS

Chapter 1

DVD-Super Multi Interface

Item

Vendor & Model Name

Performance Specification

Transfer rate (KB/sec)

Buffer Memory

Interface

Applicable disc format

Support disc formats

Loading mechanism

Input Voltage

Specification

TOSHIBA 8X TS-L632D

PHILIPS 8X DS-8A1P

HLDS 8X GSA-T20N

With CD Diskette

Sustained:Max 3.6Mbytes/sec

Sustained:Max 10.8Mbytes/sec

2MB

Intergated Serial ATA

1. Reads data in each CD-ROM, CD-ROM XA, CD-1,

Video CD, CD-Extra and CD-Plus

2. Reads data in super Audio CD (SACD) Hybrid type

3. Reads standard CD-DA

4. Reads and writes CD-R discs

5. Reads and writes CD-RW andHSRW discs

6. Reads and writes US & US+RW

7. Reads data in each DVD-ROM and DVD-Dual

8. Reads and writes in each DVD-R (Ver. 2.0 for general),

DVD-RW and DVD+R/RW (Ver1.1)

9.Reads and writes DVD+-R Dual

10.Reads and writes DVD-RAM

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

5 V +/- 5 % (Operating)

Chapter 1 19

20

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP DMA channel

Video Interface

Chipset

Video Memory

Item

USB Port

Item

Chipset

USB Compliancy Level

OHCI

Number of USB port

Location

Serial port function control

System Board Major Chips

Item

Core logic

VGA

LAN

USB 2.0

CardReader

MODEM

Bluetooth

Wireless 802.11 a+b+g

Wireless 802.11 a+b+g

Specification

Realtek ALC268-VB1

On board

Stereo

1dB of analog output volue control

HDA audio Interface.

1Hz resolution VSR (Variable Sampling Rate)

Yes

Yes/2 (2W speakers)

DMA channel 0

Intel GM46

64M

Specification

Built-in ICH9M

2

USB 2.0 Host controller

3

Specification

One on the right side; two on the left right side

Enable/Disable by BIOS Setup

Specification

Intel GM45 + ICH9M

Internal Graphics

BCM_BCM5764MA0KMLG

Built in ICH9M

Ti_PCI7412HK

Foxconn T60M955

Foxconn T60H928.11

Built-in ICH9M

Realtek ALC268-VB1

Chapter 1

Keyboard

Item

Keyboard controller

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Specification

ITE 8512E

88-/89-/92-key

Yes

Plug USB keyboard to the USB port directly: Yes

Battery

Item

Vendor & Model Name

Battery Type

Pack capacity

Number of battery cell

Package configuration

Normal voltage

Charge voltage

Panasonic LI-ION

9 CELL 7200mAh

Li-ion

7200 mAh

9 cell

3 cells in series,

3 series in parallel

11.1V

12.6V

Specification

SANYO LI-ION

6CELL 4400 mAh

4400mAh

6 cell

3 cells in series,

2 series in parallel

LCD 12.0" inch

Item

Vendor & model name

Specification

AUO 12.1" WXGA None Glare B121EW03

TOSHIBA 12.1" WXGA Glare LTD121

12.1 inches Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch

Pixel Arrangement

163.2(H) x 261.12(W) mm

1280 x 800 XGA-WIDE

0.204 (H) x 0.204(W) mm

R.G.B. Vertical Stripe

Display Mode Normally White

Typical White Luminance (cd/m2) 210 typ. (5 points average)

178 min. (5 points average) also called Brightness 200

Luminance Uniformity

Contrast Ratio

Response Time (Optical Rise

Time/Fall Time)msec

N/A

600

50 ms

Nominal Input Voltage VDD +3.3V

Typical Power Consumption (watt) 4.5W

Weight(g)

Physical Size(mm)

Electrical Interface

315g

275.8x178.0x5.5

Single channel LVDS

Chapter 1 21

22

LCD Inverter

Item

Vendor & model name

Brightness conditions

Input voltage (V)

Input current (mA)

Output voltage (V, rms)

Output current (mA, rms)

Output voltage frequency (k Hz)

Specification

TDK TAIWAN CORP. - TDB488NR

3.14V~3.47V

9.0V~20V

0.6A(MAX)

AC660V

1.9mA~2.5mA (Min. Brightness)

6.0mA~7.0mA (Max. Brightness)

54KHz~60KHz

AC Adaptor

Item

Input rating

Maximum input AC current

Inrush current

Efficiency

Specification

100V AC to 240V AC, 50Hz to 60Hz

1.6A

50A@115VAC

100A@230VAC

85% min. @115VAC input full load

System Power Management

Item

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Save to Disk (S4)

Specification

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disc may be power managed in this state.

CPU set power down

VGA Suspend

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

CD-ROM Power Down

Super I/O Low Power mode

Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.

Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press m during POST (when "Press <F2> to enter Setup" message is prompted on the bottom of screen)..

Phoenix TrustedCore Setup Utility

Information

Main Advanced Security Boot Exit

CPU Type:

Genuine Intel (R)® CPU Xxxx

CPU Speed:

IDE0 Model Name:

IDE0 Serial No:

ATAPI Model Name

XXXX GHz

TOSHIBA

MK3018GAP-(PM)

(Note)

Y2554027T

(Note)

Slimtype DVD-ROM

LSD-081-(SM)

System BIOS Version:

VGA BIOS Version:

Serial Number:

V1.00

ATI M9+XC V0.1 xxxxxxxxxxxxxxxxxxxx 22 Byte

Asset Tag Number:

Product Name: TravelMate xxxx

32 Byte

16 Byte

Manufacturer Name: Acer 16 Byte

UUID: xxxxxxxxxxxxxxxx 16 Byte

F1 Help

↑↓

Select Item F5/F6

Change Values

F9 Setup defaults

Esc Exit

←→

Select Menu Enter Select

4Sub-Menu

F10 Save and Exit

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Chapter 2 23

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.

Follow these instructions:

To choose a menu, use the left and right arrow keys.

To choose an item, use the up and down arrow keys.

To change the value of a parameter, press F5 or F6.

A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

Press Esc while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

NOTE: Please note that system information is subject to different models.

24 Chapter 2

Information

The Information screen displays a summary of your computer hardware information.

IDE0 Model Name:


Information

Main Advanced Security Boot Exit

CPU Type:

Genuine Intel (R)® CPU Xxxx

CPU Speed: XXXX GHz

TOSHIBA

MK3018GAP-(PM)

(Note)

IDE0 Serial No:

ATAPI Model Name

System BIOS Version:

VGA BIOS Version:

Serial Number:

Y2554027T

(Note)

Slimtype DVD-ROM

LSD-081-(SM)

V1.00

ATI M9+XC V0.1 xxxxxxxxxxxxxxxxxxxx 22 Byte

Asset Tag Number:

Product Name: TravelMate xxxx

32 Byte

16 Byte

Manufacturer Name: Acer 16 Byte

UUID: xxxxxxxxxxxxxxxx 16 Byte

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→

Select Menu Enter Select 4Sub-Menu F10 Save and Exit

NOTE: The system information is subject to different models.

ParameterItem

CPU Type

Description

This field shows the CPU type and speed of the system.

IDE1 Model Name This field shows the model name of HDD installed on primary IDE master.

IDE1 Serial Number This field displays the serial number of HDD installed on primary IDE master.

IDE2I Model Name This field displays the mofel name of devices installed on secondary IDE master.

The hard disk drive or optical drive model name is automatically detected by the system.

IDE2 Serial Number This field shows the serial number of devices installed on secondary IDE master.

System BIOS ver Displays system BIOS version.

VGA BIOS Ver

KBC Ver

This field displays the VGA firmware version of the system.

This field shows the keyboard

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID Number

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

This will be visible only when an internal LAN device is presenting.

UUID=32bytes

Chapter 2 25

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.


Information

Main

Advanced Security Boot Exit

Item specific Help

System Time:

[09:00:00]

System Date:

[01/01/2007] <Tab>, <Shift-Tab>, or

<Enter> selects field

Total Memory:

Video Memory:

Quiet Boot:

Power on display:

Network Boot

XXXX MB

[8M]

Note2

[Enabled]

[Auto ]

[Enabled]

F12 Boot Menu

D2D Recovery

[Disabled]

[Enabled]

SATA Mode [AHCI Mode]

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→


NOTE: The screen above is for your reference only. Actual values may differ.

26 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Parameter

System Time

System Date

System Memory

Extended Memory

VGA Memory

Quiet Boot

Power on display

Network Boot

F12 Boot Menu

D2D Recovery

Description

Sets the system time. The hours are displayed with 24-hour format.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second) System Time

Format MM/DD/YYYY (month/day/ year)

System Date

This field reports the memory size of the system. Memory size is fixed to

640MB

This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size-1MB

Shows the VGA memory size. VGA

Memory size=64/128MB

Determines if Customer Logo will be displayed or not; shows Summary

Screen is disabled or enabled.

Enabled: Customer Logo is displayed, and Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and Summary Screen is enabled.

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode.

Otherwise it will be in LCD only mode.

Both: Simultaneously enable both the integrated LCD screen and the system’s external video port (for an external CRT or projector).

Enables, disables the system boot from LAN (remote server).

Enables, disables Boot Menu during

POST.

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Option: Enabled or Disabled

Option: Auto or Both


Option: Disabled or Enabled


NOTE:The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

Chapter 2 27

Advanced

The Advanced screen allows the user to set the serial, infrared and parallel ports.


Information Main

Advanced

Security Boot Exit

Serial Port

[Auto]

Infrared Port(FIR) :

[Auto]

Parallel Port:

Mode:

? ASF Configuration

[Auto]

[ECP]

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→


The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Serial port

Parallel port

Description

Displays the settings of the serial port

Shows the settings of the parallel port

Format/Option

Enabled or Disabled

Enabled or Disabled

28 Chapter 2

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.


Information Main Advanced

Security

Boot Exit

Item specific Help

Supervisor Password Is

User Password Is

Clear

Clear

HDD Password Is:

Set Supervisor Password

Set User Password

Clear

(Note1)

[Enter]

[Enter]

Set HDD Password [Enter]

Password on Boot:

Currernt TPM State

Note4

[Disabled]

Change TPM State

Note5

[No Change]

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→


Chapter 2 29

30

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

User Password is

Supervisor Password is

Set User Password

Description

Shows the setting of the user password.

Shows the setting of the Supervisor password

Press Enter to set the user password.

When user password is set, this password protects the BIOS Setup

Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

Set Supervisor Password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

HardDisk Security Enables or disables primary hard disk security function.

Password on Boot Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Format/Option

Clear or Set

Clear or Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Supervisor Password box appears:

2.

Type a password in the "Enter New Password" field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New

Password" field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2 31

Changing a Password

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Password box appears:

32

2.

Type the current password in the Enter Current Password field and press e.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following message.

Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.


Information Main Advanced Security

Boot

Exit

Item specific Help

Boot prioroty order :

1: IDE0 : WDC WD200EB –(PM)

2: IDE1: WDC WD200EB –(PM

3: CD/DVD

Use <

↑> or <↓> to select a device, then press <F6> to move it up the

List, or <F5> to move it down the list. Press <Esc> to escape the menu

4: Network boot

5. USB HDD

6. USB FDD

7. USB Key

8. USB CD/DVD ROM

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→


Chapter 2 33

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.


Information Main Advanced Security Boot

Exit

Item specific Help

Exit Saving Changes

Exit Discarding Changes

Load Setup Defaults

Discard changes

Exit System Setup and save your changes to CMOS

Exit utility without saving Setup data to CMOS.

Load default values for all SETUP item.

Save changes

F1 Help

↑↓


Change Values

F9 Setup defaults

Esc Exit

←→


The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.

Exit Discarding

Changes

Exit utility without saving setup data to CMOS.

Load Setup Default

Discard Changes

Save Changes

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

34 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

New versions of system programs

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 35

HDD unlock Utility

This section provide you with removing HDD password method.

Remove HDD Password

If you key in wrong HDD password for three time, “HDD password error code” would display on the screen.

See the image below.

If you need to solve HDD password locked problem, you can run unlock6.EXE

1.

Key in “unlock6 error code 205”

2.

Select “2”

3.

Choose one HDD password

Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.

36

Then the HDD password will be unlocked and will auto into Windows after reboot.

Chapter 2

BIOS Flash SOP under DOS Mode

1.

USB Floppy into DOS Mode.

2.

Dos mode run: phlash16 xxx.rom

3.

Restart System.

BIOS update SOP

1.

Go to SWinFlashn\Applicaion\Properties\Compatibility.

2.

Select\Compatibility\Privilege Level\Run this program as an administrator.

Chapter 2 37

38

3.

Execute SWin-Flash Application.

4.

Select new BIOS update.

5.

Run Flash BIOS..

Chapter 2

6.

SWinFlash BIOS is select ok.

7.

SWin-Flash program is running.

v Load new BIOS.

v Analyze old and new BIOS.

v Compatibility.

v Read old BIOS.

v Save old BIOS to Backup file.

v Flash new BIOS.

System BIOS was success update.

8.

System will be shut down.

NOTE: 1. Please input AC adapter when flash BIOS.

2. Close all application when flash BIOS.

Chapter 2 39

Crisis disk creation

1.

UnZIP the CRISDISK file.

2.

Download a new BIOS, rename the BIOS to “BIOS.WPH”.

3.

Open the CRISDISK file, run the “WINCRIS”.

4.

Press “Start”.

40 Chapter 2

5.

Press “ 確定 ”.

6.

Press “Start”

7.


8.

Wait the disk format complete.

Chapter 2 41

42

9.


10. Press “ 關閉 ”

11. Wait for the system to create the disk.

12. Press “ 確定 ” when it's completed.

Chapter 2

13. Press “ 否 ”.

14. nsert Floppy with the Crisis disk on system.

Chapter 2 43

Crisis disk executing

1.

Press Esc + Fn + Power all together at once, system will power on (for 1 second) then release all key pads.

2.

When system power off, press Fn+ Esc and wait for system to power on again (about 4 seconds) .

44

3.

Crisis disk executing, FDD should be reading for about 15 seconds.

4.

System will power off on crisis disk executing completion.

5.

Reboot system.

Chapter 2

Trouble shooting

1.

If Crisis disk is not working, please check the status of bios.wph file.

2.

To fix incorrect bios.wph file format, please uncheck "hide extensions for known file types".

Chapter 2 45

3.

Rename it to bios.wph.

46 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer

TravelMate 6293 for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

Flat screwdriver

Small Philips screwdriver

Hex screwdriver

Plastic flat head screwdriver

Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3 47

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

Display screw list

No.

SPEC

1 6052B0118301--M2x4.5(40Dx08T)

Quantity

6

2 6052B0127601--M2x4.0(40Dx08T)

3 6052B0120001--M2x2.5(40Dx05T)

7

8

Location

Display A&B Cover

Hinge / Inverter = 6 / 1

Panel / 3G Module / Bluetooth

= 4 / 3 / 1

No.

SPEC

1 6052B0118301--M2x4.5(40Dx08T)

Base screw list

Qty

21

2

3

4

5

6 6052B0125901--M2x6.0(40Dx08T)

7 6052B0126701--M2x1.5-2.5(45Dx08T)

8

9

10

6052A0051101--M2x3.5(40Dx08T)

6052A0050703--M2x2.0(68Dx05T)

6052B0120001--M2x2.5(40Dx05T)

60520D065905--M2x2.0(35Dx03T)

6052B0126601--M2x3.0-4.5(45Dx08T)

6052B0089301--M2.5x2.5(45Dx08T)

6052A0034701--M2.5x6.0(45Dx08T)

Total Quantity

1

4

28

1

8

3

1

6

2

96

Location

Base / MB(Cardbus&Odd Cntr) /

BTCB(Speaker) = 13 / 6 / 2

TPCB(Kensington Lock)

TPCB(Hotkey/B & Button/B)

Base / thermal / Sim pcb(3G) /

Power pcb / TPCB / ODD(Bracket)

= 7 / 7 / 2 / 2 / 8 / 2

TPCB(HDD Lens)

Base(Front side) / Hinge = 4 / 4

HDD Cover Set

HDD Cover Set

Wireless / Modem / 3G or Robson

= 2 / 2 / 2

M/B(Dock Cntr)

48 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main unit disassembly flow chart

Chapter 3 49

LCM module disassembly flow chart

50 Chapter 3

Removing the Battery Pack

1.

Release the battery.

2.

Slide the battery latch then remove the battery.

Chapter 3 51

Removing the HDD/Wirless Card/RAM Module/ODD/Express

Dummy Card/Card Reader Dummy Module

Removing CTO Cover

1.

Loose 6 CTO cover screws.

2.

Remove CTO cover.

Removing the HDD

3.

Remove HDD module.

52 Chapter 3

Removing the Wirless Card

4.

Remove Wireless card antenna.

5.

Remove Wireless card.

Removing RAM Module

6.

Release RAM module from RAM socket.

Chapter 3 53

7.

Remove RAM module.

Removing BTCB Screws

8.

Loose and remove BTCB screws X 16.

Removing ODD, Express Dummy Card, Dummy Card Reader

9.

Remove ODD module.

54 Chapter 3

10. Press express card latch and remove express dummy card.

11. Push dummy card reader and remove the dummy card.

Remove Switch Cover

12. Pull Switch cover up.

Chapter 3 55

13. Reverse Switch cover.

14. Disconnect Power/B FFC from the Switch cover.

Remove Keyboard

15. Pull Keyboard up.

56 Chapter 3

16. Reverse Keyboard.

17. Disconnect K/B FFC from the MB.

Remove 3G SIM Card/B, Hotkey/B

18. Loose 3G SIM card board screws X 2. Disconnect SIM card boardFFC.

Chapter 3 57

19. Loose Hotkey board screws X 2. Disconnect Hotkey board FFC.

Remove Wireless Antenna from TPCB

20. Remove Wireless antenna from the TPCB

58 Chapter 3

Disconnect 3G wireless antenna cable

21. Disconnect 3G module antenna.

Disconnect LCM cable, Touchpad FFC, BT cable

22. Disconnect LCM cable.

Chapter 3 59

23. Disconnect Touchpad FFC.

24. Disconnect BT cable.

60 Chapter 3

Disassemble LCM screws

25. Loose LCM screws X 4.

26. Remove LCM module

Disassemble TPCB

27. Loose TPCB screws X 3.

Chapter 3 61

28. Remove TPCB.

Disconnect Modem cable, Wireless card cable, Speaker cable

29. Disconnect Modem cable.

30. Disconnect Wireless cable.

31. Disconnect Speaker cable.

62 Chapter 3

Remove Main board

32. Remove M/B from the BTCB.

Chapter 3 63

Disassembly LCM module

Remove LCM bezel

3.

Remove six LCM bezel mylar.

4.

Remove LCM bezel.

Remove Inverter board

5.

Disconnect Inverter cables.

64 Chapter 3

6.

Remove Inverter board.

Remove LCM hinge screws

7.

Loose LCM hinge screws Left side X 3.

8.

Loose LCM hinge screws Right side X 3.

Chapter 3 65

Remove CCD cable

9.

Disconnect CCD cable.

Remove LCD panel

10. Remove LCD panel from the TPDL.

66 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 69.

“Fingerprinter Function Check” on page 70

“Undetermined Problems” on page 83

“Error Messages List” on page 72

“Fingerprinter Function Check” on page 70

Use the customer-reported symptoms and go to “Fingerprinter Function Check” on page 70

“Intermittent Problems” on page 83

“Undetermined Problems” on page 83

Chapter 4 67

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if FDD Test is passed as the program runs to FDD Test.

3.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.


If an error occurs, reconnect the connector on the System board. If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.


Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

68 Chapter 4

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.


NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

“Check the Power Adapter” on page 69

“Check the Battery Pack” on page 69

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

Replace the System board.

If the problem is not corrected, see “Undetermined Problems” on page 83.

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Battery Pack” on page 69.

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

Chapter 4 69

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.

Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Fingerprinter Function Check

If the fingerprinter doesn’t work, do the following to correct the problem.

1.

Reboot machine and turn fingerprinter power on again.

2.

If the function is not work, check device manager to see if the fingerprinter driver status.

3.

If the function still fail, replace the mainboard.

5-in1 Card Reader Check

If the 5-in-1 Card reader malfunction, Please go through following steps:

1.

Reinsert your memory card to check is the card reader function normal.

2.

If the function is not work, check device manager to see if the card reader driver status.

3.


FIR Function Check

If the FIR function malfunction, do the following to correct the problem.

1.

Reboot machine and turn FIR power on again.

2.

If the FIR function still fail, check device manager to see if the FIR driver status.

3.


70 Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 83.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Code List

Error Codes

006

010

070

071

072

110

<No error code>

<No error code>

Error Messages

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(THe causes will be shown before “Equipment

Configuration Error”)

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh,

W:xxxxh)

Real Time Clock Error

CMOS Battery Bad

CMOS Checksum Error

System disabled.

Incorrect password is specified.

Battery critical LOW

In this situation BIOS will issue 4 short beeps then shut down system, no message will show.

Thermal critical High

In this situation BIOS will shut down system, not show message.

Chapter 4 71

72

Error Messages List

Failure Fixed Disk

Error Messages

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

Monitor type does not match CMOS - Run Setup

Shadow RAM Failed at offset: nnnn

System RAM Failed at offset: nnnn

Extended RAM Failed at offset: nnnn

System battery is dead - Replace and run Setup

System CMOS checksum bad - Default configuration used

System timer error

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from CMOS

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

FRU/Action in Sequence

Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

System board see “Keyboard or Auxiliary Input Device Check” on page 68. see “Keyboard or Auxiliary Input Device Check” on page 68. see “Keyboard or Auxiliary Input Device Check” on page 68.

Unlock external keyboard

Run “Load Default Settings” in BIOS Setup Utility.

BIOS ROM

System board

DIMM

System board

DIMM

System board

Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

RTC battery


System board

RTC battery


System board


RTC battery

System board


DIMM

System board

Check the drive is defined with the proper diskette type in BIOS Setup Utility

See “External Diskette Drive Check” on page 68.

Check the drive is defined with the proper diskette type in BIOS Setup Utility

System board

System board

DIMM

System board

DIMM

System board

DIMM

System board

Chapter 4

Error Messages

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

I/O device IRQ conflict

Operating system not found



RTC battery

System board


RTC battery

System board

DIMM

BIOS ROM

System board

None

BIOS ROM

System board


RTC battery

System board

Enter Setup and see if fixed disk and drive A: are properly identified.

Diskette drive

Hard disk drive

System board

Chapter 4 73

74

No beep Error Messages List

No beep, power-on indicator turns off and LCD is blank.

No beep Error Messages

No beep, power-on indicator turns on and LCD is blank.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

No beep during POST but system runs correctly.


Power source (battery pack and power adapter).

See “Power System Check” on page 69.

Ensure every connector is connected tightly and correctly

Reconnect the DIMM

LED board

System board



Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Ensure every connector is connected tightly and correctly.

System board

Speaker

System board

Chapter 4

Phoenix BIOS Beep Codes

Beeps

2Ch

2Eh

2Fh

2Ah

26h

28h

29h

2Ah

1Ch

20h

22h

24h

16h

17h

18h

1Ah

11h

12h

13h

14h

0Ch

0Eh

0Fh

10h

08h

09h

0Ah

0Bh

02h

03h

04h

06h

32h

33h

36h

38h

2Ch

2Eh

2Fh

30h

3Ah

3Ch

3Dh

42h

Code

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

1-3-4-1

1-3-4-3

1-4-1-1

POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

Chapter 4 75

76

70h

72h

76h

7Ch

6Ah

6Bh

6Ch

6Eh

66h

67h

68h

69h

5Ch

60h

62h

64h

58h

59h

5Ah

5Bh

50h

51h

52h

54h

4Ah

4Bh

4Ch

4Eh

45h

46h

48h

49h

87h

88h

89h

8Ah

8Bh

8Ch

83h

84h

85h

86h

7Eh

80h

81h

82h

Code Beeps

2-1-2-3

2-2-3-1


POST device initialization

Check ROM copyright notice

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices (optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

Initialize floppy controller

Chapter 4

Chapter 4

C3h

C4h

C5h

C6h

BFh

C0h

C1h

C2h

C7h

C8h

C9h

D2h

E0h

B5h

B6h

B9h

BAh

BBh

BCh

BDh

BEh

A4h

A8h

AAh

ACh

AEh

B0h

B2h

B4h

9Eh

9Fh

A0h

A2h

99h

9Ah

9Ch

9Dh

93h

95h

96h

97h

98h

8Fh

90h

91h

92h

Code

1-2

1

Beeps POST Routine Description

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

Unknown interrupt

Initialize the chipset

77

78

E9h

EAh

EBh

ECh

EDh

EEh

EFh

F0h

E5h

E6h

E7h

E8h

E1h

E2h

E3h

E4h

F1h

F2h

F3h

F4h

F5h

F6h

F7h

Code

1

Beeps

Initialize the bridge

Initialize the CPU


Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

Chapter 4

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Action in Sequence

Enter BIOS Utility to execute “Load Setup Default

Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD has extra horizontal or vertical lines displayed.

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

System board

Chapter 4 79

80

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged




Battery pack

Power adapter

Hard drive & battery connection board

System board



Battery pack

Power adapter

Hard drive & battery connection board

System board



Hold and press the power switch for more than 4 seconds.

System board

See “Check the Battery Pack” on page 69.

Battery pack

System board

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA)

PCMCIA slot pin is damaged.


PCMCIA slot assembly

System board

PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


Enter BIOS Setup Utility to execute “Load Default

Settings, then reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Internal speakers make noise or emit no sound.

Audio driver

Speaker

System board

Speaker

System board


Chapter 4

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.


See “Save to Disk (S4)” on page 22

Keyboard (if control is from the keyboard)

Hard disk drive

System board

Press Fn+

o

and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board

The system doesn’t enter standby mode after closing the LCD

See “Save to Disk (S4)” on page 22.

LCD cover switch

System board

The system doesn't resume from hibernation mode.



Hard disk drive

System board

The system doesn't resume from standby mode after opening the LCD.


LCD cover switch

System board

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

System board

Reconnect hard disk/CD-ROM drives.


System board

Chapter 4 81

82

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly


Enter BIOS Setup Utility to execute “Load Default

Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn+F5, LCD/CRT/Both display switching

System board

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

System board

Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.


Modem phone port modem combo board

System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 83.

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 69):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

System board

LCD assembly

Chapter 4 83

84 Chapter 4

Jumper and Connector Locations

Top View

Chapter 5

Chapter 5

8

9

10

11

6

7

4

5

12

13

14

15

1

2

3

TM6293 M/B layout and connector location

TOP view

No.

Name Description

CN1

CN2

CN5

CN3

CN7

CN6

CN4

CN9

CN11

CN14

CN13

CN15

CN12

CN10

CN8

Power Board FFC CNTR

LCM Cable CNTR

SIM card/Board FFC CNTR

(For 3G SKU only)

Modem card FFC CNTR

KeyBoard CNTR

Hot Key Board CNTR

BT cable CNTR

Touch Pad CNTR

PCMCIA CNTR

Card Reader CNTR

Modem card CNTR

Speaker Card CNTR

Express card CNTR

USB Port

USB Port

85

Bottom view

86

6

7

4

5

No.

1

2

3

8

9

10

11

12

Bottom view

Name Description

CN601 USB Port

CN603 Battery CNTR

CN604 Docking CNTR

CN602 FAN Cable CNTR

Jack600 DC In Jack

CN600 VGA Port

Jack601 RJ45

CN608 HDD CNTR

CN609 Wirless Card CNTR

CN610 RTC Cattery Cable CNTR

Jack603 MIC Jack

Jack602 Earphone Jack

NOTE: There’s no clear CMOS jumper available on this model.

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 6293.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 87

TravelMate 6293 Exploded Diagram

88 Chapter 6

TravelMate 6293 FRU List

Accessory

Category Part Name and Description

3G ANTENNA

Acer Part No.

25.TQK0N.001

Adapter

Category

Battery

Board

Category

Category

Part Name and Description

ADAPTER 65W 3PINS DELTA SADP-65KB

DFA YELLOW 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PINS LITEON PA-1650-

02AC 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PINS HIPRO HP-

OK065B13 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PIN DELTA SADP-65KB

BFJA LF LEVEL-4 FOR OBL ONLY

Acer Part No.

AP.06501.013

AP.06503.016

AP.0650A.010

AP.06501.014


BATTERY LI-ION 6CELL SANYO TM-

2007A 3S2P 4400MAH

BATTERY LI-ION 6CELL SONY TM-2007A

3S2P 4400MAH

BATTERY LI-ION 6CELL PANASONIC TM-

2007A 3S2P 4400MAH PSS

BATTERY LI-ION 6CELL SIMPLO TM-

2007A 3S2P 4400MAH PSS

BATTERY LI-ION 9CELL SONY TM-2007A

3S3P 7200MAH

BATTERY LI-ION 9CELL PANASONIC TM-

2007B 3S3P 7200MAH PSS

Acer Part No.

BT.00603.044

BT.00604.027

BT.00605.024

BT.00607.018

BT.00904.003

BT.00907.003


Mainboard TM6293 Intel GM45 ICH9 Acer

Logo V1.0 LF

Acer Part No.

MB.TQM0B.001

POWER BUTTON BOARD 55.TQP0N.001

Chapter 6 89

90


HOTKEY BOARD

Acer Part No.

55.TQP0N.002

55.TQK0N.001

3G SIMM BOARD

TOUCHPAD BUTTON BOARD WITH

FINGER PRINT

55.TQP0N.003

TOUCHPAD BUTTON BOARD W/O

FINGER PRINT

55.TQK0N.002

TOUCHPAD SYNAPTICS TM-00450-001 56.TQP0N.001

MODEM BOARD LITE-ON CONEXANT-

UNIZION 1.5_3,3V AUS B85247600G

FX.22500.021

BLUETOOTH BOARD FOXCONN

BCM2045 V2 T60H928.11

BT.21100.005

WIRELESS LAN BOARD 512AN_MMWG

SHIRLEY PEAK 5100 MM#895361

WIRELESS LAN BOARD 533AN_MMWG

SHIRLEY PEAK MM#895362

KI.SPM01.003

KI.SPM01.001

WIRELESS LAN BOARD 512AN_HMWG

SHIRLEY PEAK 5100 MM#895373 (HALF

MINI-CARD)

WIRELESS LAN BOARD 533AN_HMWG

SHIRLEY PEAK MM#895401 (HALF MINI-

CARD)

WWAN 3G MODULE MINI-PCI GTM378

M00201

KI.SPH01.003

KI.SPH01.001

LC.21300.004

Chapter 6

Cable


LED LCD/CAMERA CABLE

LCD/CAMERA CABLE

BLUETOOTH BOARD CABLE

POWER BUTTON BOARD CABLE

Acer Part No.

50.TQP0N.006

50.TQP0N.008

50.TQP0N.007

50.TQP0N.001

HOTKEY BOARD CABLE 50.TQP0N.002

TOUCHPAD CABLE 50.TQP0N.004

TOUCAPAD BUTTON BOARD CABLE 50.TQP0N.003

3G SIMM BOARD CABLE 50.TQK0N.001

MODEM CABLE WITH RJ11

CONNECTOR

50.TQP0N.005

CORD-ROUND-3POS-1828mm-E-

POWER-USA

CORD-ROUND-3POS-1850mm-E-

POWER-EUR

POWER CORD 3PIN SOUTH AFRICA

POWER CORD 3PIN DENMARK

POWER CORD ISRAEL

POWER CORD 3PIN ITALIAN

POWER CORD 3PIN UK

POWER CORD 3PIN SWISS

POWER CORD AUSTRALIA W/LABEL

POWER CORD 3PIN CHINA

POWER CORD SOUTH AFRICA (AIL)

27.AAMVN.001

27.AAMVN.002

27.AAMVN.008

27.AAMVN.010

27.AAMVN.011

27.AAMVN.009

27.AAMVN.004

27.AAMVN.006

27.AAMVN.003

27.AAMVN.005

27.AAMVN.007

Chapter 6 91

92

Camra


CAMERA 0.3M SUYIN

CAMERA 0.3M CHICONY

Acer Part No.

57.APQ0N.001

57.APQ0N.002

CASE COVER BRACKET ASSEMBLY


LCD COVER 12.1" W/ANTENNA (3G)

Acer Part No.

60.TQK0N.003

LCD COVER 12.1" W/ANTENNA 60.TQP0N.005

UPPER CASE WITH FINGER PRINT

HOLE

60.TQP0N.002

UPPER CASE W/O FINGER PRINT HOLE 60.TQK0N.002

LOWER CASE (3G) 60.TQK0N.001

LOWER CASE

LCD BEZEL 12.1"

60.TQP0N.001

60.TQP0N.004

LCD BRACKET LEFT

LCD BRACKET RIGHT

33.TQP0N.004

33.TQP0N.003

Chapter 6

Chapter 6


SUPER-MULTI BEZEL

COMBO BEZEL

BD COMBO BEZEL

OPTICAL BRACKET

HDD HOLDER

UNITLOAD COVER

MIDDLE COVER (3G)

MIDDLE COVER

HDD CONNECTOR

HALF MINI-CARD BRACKET

Acer Part No.

42.TQP0N.006

42.TQP0N.005

42.TQP0N.007

33.TQP0N.001

42.TLK0N.006

42.TQP0N.002

42.TQK0N.001

42.TQP0N.001

20.TLK0N.001

33.TQP0N.002

93

94

CPU/PROCESSOR


CPU INTEL CORE2DUAL T9600 PGA

2.8G 6M 1066 35W

CPU INTEL CORE2DUAL T9400 PGA

2.53G 6M 1066 35W

CPU INTEL CORE2DUAL P9500 PGA

2.53G 6M 1066 25W


2.4G 1066 25W 3M


2.26G 3M 1066 25W

Acer Part No.

KC.96001.DTP

KC.94001.DTP

KC.95001.DPP

KC.86001.DPP

KC.84001.DPP

ODD

FAN

Category

Category


ODD SONY COMBO 12.7MM TRAY DL

24X CRX-890S LF W/O BEZEL SATA

ODD PANASONIC SUPER-MULTI DRIVE

12.7MM TRAY DL 8X UJ-870A LF W/O

BEZEL SATA

ODD HLDS SUPER-MULTI DRIVE 12.7MM

TRAY DL 8X GSA-T50N LF W/O BEZEL

SATA

ODD HLDS SUPER-MULTI DRIVE 12.7MM

TRAY DL 8X GSA-T50N LF W/O BEZEL

SATA MALAYSIA MADE

ODD SONY BD COMBO 12.7MM TRAY DL

2X BC-5500S LF W/O BEZEL SATA

Acer Part No.

KO.0240E.009

KU.00807.059

KU.0080D.029

KU.0080D.034

KO.0020E.002


FAN

Acer Part No.

23.TQP0N.002

Chapter 6

HDD/HARD DISK DRIVER


HDD 120GB SATA 5400RPM SEAGATE

ST9120817AS CORSAIR LF F/W:3.AAA

HDD 120GB 5400RPM SATA TOSHIBA

MK1246GSX LEO BS I LF F/W:LB213J

HDD 120GB 5400RPM SATA II HGST

HTS542512K9SA00 BRONCO-B LF F/

W:C31P

HDD 120GB 5400RPM SATA WD

WD1200BEVS-22UST0 ML125 LF F/

W:01.01A01

HDD 160GB 5400RPM SATA SEAGATE



MK1646GSX LEO BS LF F/W:LB113J


HTS542516K9SA00 BRONCO-B LF F/

W:C31P


WD1600BEVT-22ZCTO ML160 LF F/

W:11.01A11

HDD 250GB 5400RPM SATA SEAGATE



MK2546GSX LEO BS LF F/W:LB013J


HTS542525K9SA00 LF F/W:C31P


WD2500BEVS-22UST0 ML125 LFF/

W:01.01A01


WD3200BEVT-22ZCT0 ML160 LF F/

W:11.01A11

Acer Part No.

KH.12001.032

KH.12004.007

KH.12007.014

KH.12008.019

KH.16001.029

KH.16004.002

KH.16007.016

KH.16008.022

KH.25001.011

KH.25004.001

KH.25007.011

KH.25008.018

KH.32008.013

HEATSINK


FAN

Acer Part No.

23.TQP0N.002

INVERTER


INVETRTER BOARD TDK TBD488NR

Acer Part No.

19.TQP0N.001

Chapter 6 95

96

KEYBOARD


KEYBOARD 12_13KB-FV3 88KS BLACK

US INTERNATIONAL


US INTERNATIONAL HEBREW


UK


TURKISH


THAILAND


SWISS/G


SWEDISH


SPANISH


SLOVAK


SLO/CRO


RUSSIAN


PORTUGUESE


POLISH


NORWEGIAN


LUXEMBOURGISH


KOREAN


JAPANESE


ITALIAN


ISRAEL


IRISH


HUNGARIAN


GREEK


GERMAN


FRENCH


FINNISH


DUTCH

Acer Part No.

KB.INT00.333

KB.INT00.334

KB.INT00.335

KB.INT00.336

KB.INT00.337

KB.INT00.338

KB.INT00.339

KB.INT00.340

KB.INT00.341

KB.INT00.342

KB.INT00.343

KB.INT00.344

KB.INT00.345

KB.INT00.346

KB.INT00.347

KB.INT00.348

KB.INT00.349

KB.INT00.350

KB.INT00.351

KB.INT00.352

KB.INT00.353

KB.INT00.354

KB.INT00.355

KB.INT00.356

KB.INT00.357

KB.INT00.358

Chapter 6

LCM



DANISH


CZECH


TRADITIONAL CHINESE


CANADIAN FRENCH


BRAZILIAN PORTUGUESE


BELGIUM


ARABIC/ENGLISH


ARABIC/FRENCH


NORDIC


ENGLISH/CANADIAN FRENCH

Acer Part No.

KB.INT00.359

KB.INT00.360

KB.INT00.361

KB.INT00.362

KB.INT00.363

KB.INT00.364

KB.INT00.365

KB.INT00.366

KB.INT00.367

KB.INT00.368


LCD 12.1" WXGA NONE GLARE AU

B121EW03 V6 LF 220NIT 16MS

LCD 12.1" WXGA NONE GLARE TOSHIBA

TD121EXEV LF 200NIT 25MS

LCD 12.1" WXGA GLARE AU B121EW03

V7 LF 220NIT 16MS

LED LCD 12.1" WXGA GLARE AU


LED LCD 12.1" WXGA NONE GLARE AU


LCD 12.1" WXGA GLARE TOSHIBA

LTD121EXVV-V01 LF 200NIT 30MS

LCD 12.1" WXGA NONE GLARE TOSHIBA

TD121EXEV NEW GLASS LF 200NIT

25MS

LCD 12.1" WXGA GLARE TOSHIBA

LTD121EXVV-V01 NEW GLASS LF

200NIT 30MS

Acer Part No.

LK.12105.013

LK.1210F.017

LK.12105.012

LK.12105.014

LK.12105.015

LK.1210F.016

LK.1210F.018

LK.1210F.019

Chapter 6 97

98

MEMORY

Category

MICPHONE

Category


SO-DIMM 1GB DDRIII1066 MICRON

MT8JSF12864HY-1G1D1 LF

SO-DIMM 1GB DDRIII1066 ELPIDA

EBJ11UE6BAU0-AE-E LF

SO-DIMM 1GB DDRIII1066 SAMSUNG

M471B2874DZ1-CF8 LF

SO-DIMM 2GB DDRIII1066 MICRON

MT16JSF25664HY-1G1D1 LF

SO-DIMM 2GB DDRIII1066 ELPIDA

EBJ21UE8BAU0-AE-E LF 128*8 0.07um

SO-DIMM 2GB DDRIII1066 SAMSUNG

M471B5673DZ1-CF8 LF\

Acer Part No.

KN.1GB04.003

KN.1GB09.009

KN.1GB0B.019

KN.2GB04.004

KN.2GB09.002

KN.2GB0B.005


MICROPHONE

Acer Part No.

23.TQP0N.003

MISCELLANEOUS


LCD CUSHION UP

LCD CUSHION DOWN

HDD INSULATOR

Acer Part No.

47.TQP0N.002

47.TQP0N.001

47.TLK0N.005

RUBBER FOOT LEFT

RUBBER FOOT MIDDLE-LEFT

RUBBER FOOT MIDDLE-RIGHT

RUBBER FOOT RIGHT

BUMPER DOCK

47.TQP0N.003

47.TQP0N.004

47.TQP0N.005

47.TQP0N.006

47.TLT0N.004

SD DUMMY CARD 42.TQP0N.003

Chapter 6


PCMCIA DUMMY CARD

LCD SHIELD (3G)

INVETRTER INSULATOR

Acer Part No.

42.TQP0N.004

47.TQK0N.001

47.TQP0N.007

SCREW


SCREW M2.0 2.0MM CROSS NI

Acer Part No.

86.TQP0N.001

SCREW M2.5 2.5MM CROSS BNI PATCH 86.TQP0N.002




SCREW M2.0 4.0MM CROSS NI PATCH 86.TQP0N.006

SPEAKER


SPEAKER SET

Acer Part No.

23.TQP0N.001

Chapter 6 99

100 Chapter 6

No results