Acer | TravelMate 8100 | User`s guide | Acer 8100 Series Laptop User Manual

TravelMate 8100 Series
User’s Guide
Copyright © 2004. Acer Incorporated.
All Rights Reserved.
TravelMate 8100 Series User’s Guide
Original Issue: December 2004
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.
TravelMate 8100 Series Notebook Computer
Model Number : __________________________________
Serial Number: ___________________________________
Purchase Date: ___________________________________
Place of Purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other company's
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.
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We would like to thank you for making the TravelMate series of
notebook computers your choice for your mobile computing needs.
Your guides
To help you use your TravelMate, we have designed a set of guides:
First off, the Just for starters... poster helps you get started
with setting up your computer.
The User's guide introduces you to the many ways your
computer can help you be more productive. This guide
provides clear and concise information about the computer,
so read it thoroughly.
If you ever need to print out a copy, this User’s guide is also
available in Portable Document Format (PDF). To open it,
follow these steps:
1 Click on Start, All Programs, AcerSystem.
2 Click on AcerSystem User's guide.
Note: Viewing the file requires Adobe Acrobat Reader be
installed. For instructions on how to use Adobe Acrobat
Reader, access the Help and Support menu.
English
First things first
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Basic care and tips for using your computer
Turning your computer on and off
To turn on the computer, simply press and release the power button
below the LCD screen beside the launch keys. See “Front view” on
page 1 for the location of the power button.
To turn the power off, do any of the following:
•
Use the Windows shutdown command
Click on Start, Turn Off Computer; then click on Turn Off.
•
Use the power button
Note: You can also use the power button to perform power
management functions. See “Moving around” on page 27.
•
Use the customized functions for power management
You can also shut down the computer by closing the display cover,
or by pressing the sleep hot key (Fn-F4). See “Moving around” on
page 27.
Note: If you cannot power off the computer normally, press and
hold the power button for more than four seconds to shut down
the computer. If you turn off the computer and want to turn it on
again, wait at least two seconds before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
•
Do not expose the computer to direct sunlight. Do not place it
near sources of heat, such as a radiator.
•
Do not expose the computer to temperatures below 0ºC (32ºF) or
above 50ºC (122ºF).
•
Do not subject the computer to magnetic fields.
•
Do not expose the computer to rain or moisture.
•
Do not spill water or any liquid on the computer.
•
Do not subject the computer to heavy shock and vibration.
•
Do not expose the computer to dust and dirt.
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Never place objects on top of the computer to avoid damaging the
computer.
•
Do not slam the computer display when you close it.
•
Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
•
Do not connect the adapter to any other device.
•
Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from personal
traffic.
•
When unplugging the power cord, do not pull on the cord itself
but pull on the plug.
•
The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Taking care of your battery pack
Here are some ways to take care of your battery pack:
•
Use only batteries of the same kind as replacements. Turn the
power off before removing or replacing batteries.
•
Do not tamper with batteries. Keep them away from children.
•
Dispose of used batteries according to local regulations.
Recycle if at all possible.
Cleaning and servicing
When cleaning the computer, follow these steps:
1
Power off the computer and remove the battery pack.
2
Disconnect the AC adapter.
3
Use a soft cloth moistened with water. Do not use liquid or
aerosol cleaners.
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•
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If any of the following occurs:
•
The computer has been dropped or the body has been damaged.
•
The computer does not operate normally.
Please refer to “Frequently-asked questions” on page 55.
Caution
Changes or modifications not expressly approved by the manufacturer
could void the user's authority, which is granted by the Federal
Communications Commission, to operate this computer.
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Users are requested to follow the RF safety instructions on wireless
option devices that are included in the user's manual of each RF option
device.
An improper installation or unauthorised use may cause harmful
interference to radio communications. Also any tampering of the
internal antenna will void the FCC certification and your warranty.
To prevent radio interference to the licensed service, this device is
intended to be operated indoors and installation outdoors is subject to
licensing.For more information about our products, services, and
support information, please visit our website: http://global.acer.com/.
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Contents
First things first
Your guides
Basic care and tips for using your computer
Turning your computer on and off
Taking care of your computer
Taking care of your AC adapter
Taking care of your battery pack
Cleaning and servicing
A TravelMate tour
Front view
Closed front view
Left view
Right view
Rear view
Bottom view
Specifications
Indicators
Using the keyboard
Lock keys
Embedded numeric keypad
Windows keys
Hot keys
The Euro symbol
Launch keys
Touchpad
Touchpad basics
Ejecting the optical (CD or DVD) drive tray
Using a computer security lock
Audio
Adjusting the volume
Using system utilities
Acer GridVista
Acer eManager
Launch Manager
Moving around with your Notebook PC
Disconnecting from the desktop
Moving around
Preparing the computer
What to take to short meetings
What to bring to long meetings
Taking the computer home
Preparing the computer
What to take with you
Special considerations
Setting up a home office
Traveling with the computer
Preparing the computer
What to take with you
Special considerations
Traveling internationally with the computer
Preparing the computer
What to bring with you
Special considerations
Securing your computer
Using a computer security lock
Using the Smart Card
Registering your Smart Card
Running PlatinumSecure
Running PlatinumKey
Using passwords
Entering passwords
Setting passwords
Expanding through options
Connectivity options
Fax/Data modem
Built-in network feature
Fast Infrared
Universal Serial Bus
IEEE 1394 port
PC Card slot
BIOS Utility
Boot sequence
Disc to Disc Recovery enable
Password
Using software
Playing DVD movies
Power management
Acer eRecovery
Create backup
Restore from backup
Create factory default image CD
Re-install bundled software without CD
Change password
Acer disc-to-disc recovery
Multilingual operating system installation
Restore without a Recovery CD
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Troubleshooting my computer
53
Frequently-asked questions
Troubleshooting tips
Error messages
Requesting service
International Traveler’s Warranty (ITW)
Before you call
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Appendix A
Regulation & safety notices
61
1
After setting up your computer as illustrated on the Just for Starters...
poster, let us show you around your new TravelMate computer.
Front view
#
Item
Description
1
Display screen
Liquid-Crystal Display (LCD), displays
computer output.
2
Power button
Turns the computer on and off.
3
Status indicators
Light-Emitting Diodes (LEDs) that turn on
and off to show the status of the
computer’s functions and components.
4
Keyboard
Inputs data into your computer.
5
Palmrest
Comfortable support area for your hands
when you use the computer.
English
A TravelMate tour
English
2
#
Item
Description
6
Click buttons
(Left, center and right)
The left and right buttons function like the
left and right mouse buttons; the center
button serves as a 4-way scroll button.
7
Launch keys
Buttons for launching frequently used
programs. See “Launch keys” on page 19
for more details.
8
Touchpad
Touch-sensitive pointing device which
functions like a computer mouse. See
“Touchpad basics” on page 20 for more
details.
Closed front view
#
Item
Description
1
Speakers
Left and right speakers deliver stereo
audio output.
2
5-in-1 card reader
Accepts MS, MMC, xD, MS PRO, and SD
cards.
Note: Only one card can operate at any
given time.
3
Microphone
Internal microphone for sound recording.
4
Infrared port
Interfaces with infrared devices
(e.g., infrared printer and IR-aware
computer).
3
Item
Description
5
Power indicator
Lights when the computer is on.
6
Battery
indicator
Lights when the battery is being charged.
7
Speaker/LineOut/Headphone
jack
Connects to audio line-out devices (e.g.,
speakers, headphones).
8
Line-in/Mic-in
jack
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
9
Bluetooth
communication
button/
indicator
Press to enable/disable Bluetooth function.
Lights to indicate the status of Bluetooth
communications.
10
Wireless
communication
button/indicator
Press to enable/disable Wireless function.
Lights to indicate the status of wireless
LAN communications.
11
Latch
Locks and releases the lid.
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#
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4
Left view
#
Item
Description
1
External display
port
Connects to a display device (e.g., external
monitor, LCD projector).
2
Ventilation Slots
Enable the TravelMate to stay cool.
3
Network LAN Jack
Connects to an Ethernet 10/100/1000 based network.
4
RJ-11 Modem Jack
Connects to a phone line
5
One USB 2.0 port
Connect to Universal Serial Bus (USB) 2.0
devices (e.g., USB mouse, USB camera)
6
IEEE 1394 port
Connects to IEEE 1394 devices.
7
Smart Card Slot
Accepts Smart Cards for added security
8
PC Card slot
Connects to one Type II CardBus PC Card.
9
PC Card slot eject button
Ejects the PC Card from the slot.
5
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Right view
#
Item
Description
1
Three USB 2.0
ports
Connect to Universal Serial Bus (USB) 2.0
devices (e.g., USB mouse, USB camera).
2
Optical drive
Internal optical drive; accepts CDs or DVDs
depending on the optical drive type.
3
LED indicator
Lights up when the optical drive is active.
4
Optical drive eject button
Ejects the optical drive tray.
5
Emergency eject hole
Ejects the optical drive tray when the
computer is turned off.
6
Power jack
Connects to an AC adapter.
7
Security keylock
Connects to a Kensington-compatible
computer security lock.
Note: The positions of the AcerMedia indicator, eject button and
emergency eject hole may differ depending on the optical drive
module installed.
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Rear view
#
Item
Description
1
DVI-D port
Supports digital video connections
2
S-video port
Connects to a television or display device
with S-video input.
3
124-pin
ezDock
connector
Connects to the Acer ezDock.
7
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Bottom view
#
Item
Description
1
Battery lock latches
Lock the battery in place.
2
AcerMedia bay
release latch
Unlatches the AcerMedia drive for
removal of drive (optional).
3
Cooling fan
Helps keep the computer cool.
Note: Do not cover or obstruct the
opening of the fan.
4
AcerMedia bay
Houses an AcerMedia drive module.
5
Wireless LAN bay
Houses the computer’s wireless LAN.
6
Hard disk bay
Houses the computer's hard disk
(secured by a screw).
7
Battery bay
Houses the computer's battery pack.
8
Memory compartment
Houses the computer's main memory.
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Specifications
Operating System
•
Microsoft® Windows® XP Home/Professional Service Pack 2 Edition
Microprocessor
•
Intel® Pentium® M Processor with Intel® Centrino™ mobile
technology at 1.6 ~ 2.13 GHz
Memory
•
256/512 MB of DDR2 533 SDRAM standard, upgradeable to 2 GB
with dual soDIMM modules
Data storage
•
One 60/80 (4200rpm), or 80/100 GB PATA hard disk (5400rpm)
•
One internal optical drive, (DVD-8X Super Multi Double Layer or
DVD/CD-RW combo)
•
5-in-1 Card Reader supports Secure Digital (SD), Multimedia Card
(MMC), Memory Stick, Memory Stick Pro, and xD cards.
Display and video
•
Thin-Film Transistor (TFT) displaying at: 15.4” WSXGA+
(1680x1050) pixel resolution, 16.7 million colours
•
ATI MOBILITY™ RADEON™ X700 with 128 MB DDR video RAM
supporting ATI Powerplay™ 5.0, Microsoft® DirectX® 9.0
•
DualView™ support
•
S-video/TV-out (NTSC/PAL) supported
Connectivity
•
Integrated 10/100/1000 Mbps Fast Ethernet connection
•
Built-in 56K ITU V.92 modem with PTT approval, Wake -on-Ring
ready*
•
Four Universal Serial Bus (USB) 2.0 ports
•
Wireless LAN: Integrated Intel PRO/Wireless 2915ABG or Intel
2200BG network connection
•
InviLink™ 802.11b/g or 802.11a/b/g tri-mode Wi-Fi Certified
9
•
Bluetooth® enabled
Audio
•
16-bit AC’97 stereo audio, Intel® high-definition audio compliant
•
Sound Blaster® Pro and MS-Sound compatible
•
Dual speakers and one internal microphone
Keyboard and pointing device
•
Acer FineTouch™ keyboard with 5-degree curve, 88/89-key
Windows keyboard with 12 function and embedded numeric
keypad
•
4 easy-launch buttons (1 user-programmable)
•
Ergonomically-centered touchpad pointing device with scroll
function
I/O ports
•
Four USB 2.0 ports
•
One Type II PC Card slot
•
One IEEE 1394 port
•
One RJ-11 modem port
•
One RJ-45 ethernet port
•
One DC-in jack for AC adaptor
•
One 124-pin ezDock connector
•
One monitor (VGA) port
•
One speaker/headphone-out jack (3.5mm mini jack)
•
One microphone-in jack (3.5mm mini jack)
•
One Infrared (FIR) port
•
One S-video TV-out port
•
One DVI-D port
•
5-in-1 MS/MS Pro/MMC/SD/xD card reader
Weight (with battery)
•
6.3lbs (2.86kg)
English
solution with Acer SignalUp wireless technology
English
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Dimensions
•
363 (W) x 265.7 (D) x 30.5 (H) front, 34.3 mm rear
Environment
•
Temperature:
Operating: 5°C ~ 35°C, Non-operating: -20°C ~ 65°C
•
Humidity (non-condensing):
Operating: 20% ~ 80% RH, Non-operating: 20% ~ 80% RH
System
•
ACPI 1.0b support, DMI 2.0 compliant, CCX 3 compliant
Power
•
71W Li-ion battery pack (14.8V, 4800mAh) with optional 42W Liion second battery pack (11.1V, 3800mAh)
•
3-pin 65W AC adapter (Input 100-240V, 1.6A, 50-60Hz, Output
19V, 3.42A)
Options/Accessories
•
Additional 512MB/1GB DDR-II 533 MHz soDIMM memory upgrade
modules
•
Additional 3-pin AC adapter
PA-1650-02, 19VDC, 65W
SADP-65KB B, 19VDC, 65W
•
Addition 8-cell Li-ion battery pack
SQU-410, 14.8VDC, 4800mAh
4UR18650F-2-QC145, 14.8VDC, 4800mAh
•
AcerMedia Bay 6-cell Li-ion 2nd battery pack
•
AcerMedia Bay 8X DVD-Super Multi Double Layer Drive Module
•
Additional 80GB (4200/5400rpm) or 100GB (5400rpm) 2nd hard
disk drive module
•
External USB floppy drive
•
Acer ezDock
3UF103450P-2-QC171, 11.1VDC, 3800mAh
Note: The specifications listed above are for reference only. The
exact configuration of your PC depends on the model purchased.
11
The computer has three easy-to-read status indicators below the
display screen, and four located on the front of the computer.
The Power, Battery, and Wireless communication status indicators are
visible even when the LCD display is closed.
Icon
Function
Description
HDD
Lights when hard disc drive is active.
Caps Lock
Lights when Caps Lock is activated.
Num Lock
Lights when Num Lock is activated.
Power indicator
Lights when the computer is on.
Battery indicator
Lights when the battery is being charged.
Wireless
communications
Lights to indicate the status of Wireless LAN
communications.
Bluetooth
communications
Lights to indicate the status of Bluetooth
communications.
1. Charging: the light shows amber when the battery is charging.
2. Fully charged: light shows green when in AC mode.
English
Indicators
English
12
Using the keyboard
The full-sized keyboard includes an embedded numeric keypad,
separate cursor keys, two Windows keys and twelve function keys.
Lock keys
The keyboard has three lock functions which you can toggle on and off
using dedicated keys.
Lock key
Description
Caps
Lock
When Caps Lock is on, all alphabetic characters entered are in
uppercase.
Num
Lock
(Fn+F11)
When Num Lock is on, the embedded keypad is in numeric
mode. The marked keys function as a numeric keypad (complete
with the arithmetic operators +, -, *, and /). Use this mode when
you need to do a lot of numeric data entry. An alternative
solution may be to connect an external keypad.
Scroll
Lock
(Fn+F12)
When Scroll Lock is on, the screen moves one line up or down
when you press the up or down arrow keys respectively.
Scroll Lock does not work with some applications.
13
The embedded numeric keypad functions like a desktop PC’s numeric
keypad. It is indicated by small characters located on the right-hand
side of the keycaps.
Desired action
Num Lock on
Type numbers
Use embedded keypad in the same
was as the numeric keypad on a
standard keyboard.
Type letters
Hold <Fn> while pressing the key
within the embedded keypad.
Num Lock off
Type the letters in a
normal manner.
English
Embedded numeric keypad
English
14
Windows keys
The keyboard also has two keys that perform Windows-specific
functions.
Key
Description
Windows logo key
Start button. Combinations with this key perform
shortcut functions. Below are a few examples:
+<Tab> (Activates next taskbar button)
+<E> (Explore My Computer)
+<F> (Find document)
+<F1> (Opens Help and Support)
+<M> (Minimise all)
<Shift>+
+<M> (Undoes minimise all)
+<R> (Displays the Run... dialog box)
Application
key
Opens a context menu (same as a right-click).
15
The computer employs hot keys or key combinations to access most of
the computer’s controls like screen brightness, volume output and the
BIOS Utility.
To activate hot keys, press and hold the <Fn> key before pressing the
other key in the hot key combination.
Hot
key
Icon
Function
Description
Fn+F1
Hot key
help
Displays help on hot keys
Fn+F2
Acer
eSetting
Launches the Acer eSetting in the Acer
eManager set by the Acer Empowering
Key “
.”
See “Acer eManager” on page 25.
Acer
ePowerM
anagement
Launches the Acer ePower-Management
in the Acer eManager set by the Acer
Fn+F4
Sleep
Puts the computer in Sleep mode.
Fn+F5
Display
toggle
Switches display output between the
display screen, external monitor (if
connected) and both the display screen
and external monitor.
Fn+F6
Screen
blank
Turns the display screen backlight off to
save power. Press any key to return.
Fn+F3
Empowering Key “
.”
See “Acer eManager” on page 25
English
Hot keys
English
16
Hot
key
Icon
Function
Description
Fn+F7
Touchpad
toggle
Turns the internal touchpad on and off.
Fn+F8
Speaker
toggle
Turns the speakers on and off.
Fn+↑
Volume
up
Increases the speaker volume.
Fn+↓
Volume
down
Decreases the speaker volume.
Fn+ →
Brightness
up
Increases the screen brightness.
Fn+ ←
Brightness
down
Decreases the screen brightness.
17
If your keyboard layout is set to United States-International, United
Kingdom or if you have a keyboard with a European layout, you can
type the Euro symbol on your keyboard.
Note for US keyboard users: The keyboard layout is set when you
first set up Windows. For the Euro symbol to work, the keyboard
layout has to be set to United States-International.
To verify the keyboard type in Windows XP, follow the steps below:
1
Click on Start, Control Panel.
2
Double-click on Regional and Language Options.
3
Click on the Language tab and click on Details.
4
Verify that the keyboard layout used for "English (United States)"
is set to United States-International.
If not, select and click on ADD; then select United StatesInternational and click on OK.
5
Click on OK.
There are two ways to type the Euro symbol:
1
Use the dedicated Euro key.
or
1
Locate the Euro symbol on your number five key.
2
Open a text editor or word processor.
3
Hold <Alt Gr> and press the Euro symbol.
English
The Euro symbol
English
18
Note: Some fonts and software do not support the Euro symbol.
Please refer to www.microsoft.com/typography/faq/faq12.htm for
more information.
19
The four launch keys are located above the keyboard on the right hand
side. They are designated as the mail button, the Web browser, the
.”, and a user programmable button.
Acer empowering key “
Press the empowering key “
” to run Acer eManager. For details see
“Acer eManager” on page 25. The mail and Web browser are default
for Email and Internet programs, but can be reset by users. To set the
Web browser, mail and programmable keys, run the Acer Launch
Manager. See “Launch Manager” on page 26.
Launch key
Default application
Email
Email application (user programmable)
Web browser
Internet browser (user programmable)
Acer eManager application
P
User-programmable
English
Launch keys
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20
Touchpad
The built-in touchpad is a pointing device that senses movement on its
surface. This means the cursor responds as you move your finger on the
surface of the touchpad. The central location on the palmrest provides
optimum comfort and support.
Touchpad basics
The following items teach you how to use the touchpad:
•
Move your finger across the touchpad to move the cursor.
•
Press the left (1) and right (4) buttons located on the edge of the
touchpad to perform selection and execution functions. These two
buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad (2) is the same as clicking the left button
•
Use the 4-way scroll (3) centre button to scroll up or down and
move left or right a page. This button mimics your cursor pressing
on the right scroll bar of Windows applications.
21
Left button
(1)
Right
button (4)
Main touchpad (2)
Execute
Click twice
quickly.
Tap twice (at the
same speed as
double-clicking a
mouse button).
Select
Click once.
Tap once.
Drag
Click and
hold, then
use finger
to drag the
cursor on
the
touchpad.
Tap twice (at the
same speed as
double-clicking a
mouse button);
hold finger to the
touchpad on the
second tap and
drag the cursor.
Access
context
menu
Scroll
Centre
button (3)
Click once.
Click and
hold the up/
down/left/
right.
Note: Keep your fingers dry and clean when using the touchpad.
Also keep the touchpad dry and clean. The touchpad is sensitive to
finger movement, hence, the lighter the touch, the better the
response. Tapping harder will not increase the touchpad’s
responsiveness.
English
Function
English
22
Ejecting the optical (CD or DVD)
drive tray
To eject the optical drive tray when the computer is turned on, press
the drive eject button.
When the power is off, you can eject the drive tray using the
emergency eject hole.
Insert a straightened paperclip into the hole to perform an eject.
Using a computer security lock
A security keylock notch, located on the rear of the computer, lets you
connect a Kensington-compatible computer security lock.
Wrap a computer security lock cable around an immovable object such
as a table or handle of a locked drawer. Insert the lock into the notch
and turn the key to secure the lock. Some keyless models are also
available.
23
The computer comes with 16-bit high-fidelity AC'97 stereo audio, and
dual stereo speakers.
Adjusting the volume
Adjusting the volume on the computer is easy. See “Hot keys” on page
15 for more information on adjusting the speaker volume.
English
Audio
English
24
Using system utilities
Acer GridVista
Acer GridVista is a handy utility that offers four pre-defined display
settings for users to view multiple windows on the same screen.
To access this function, please go to Start - All Programs and click on
Acer GridVista. You may choose any one of the four display settings
indicated below:
Double (Vertical), Triple (Major at left), Triple (Major at right), or Quad
GridVista is simple to set up.
1
Run GridVista and select your preferred screen configuration from
the taskbar.
2
Drag and drop each window into the appropriate grid.
3
Enjoy the convenience of a well-organised desktop.
25
Acer eManager is an innovative software package designed for
frequently used functions. Press the Acer Empowering Key “
.”and
the Acer eManager user interface appears. It has four main features —
Acer eSetting, Acer ePresentation, Acer ePowerManagement and Acer
eRecovery.
To locate the Empowering Key“
.”, see “Launch keys” on page 19
Acer eSetting is an easy way to manage the settings and
security of your PC.
Acer ePresentation takes the hassle out of making
presentations.
Acer ePowerManagement provides a central location from
where to control all your PC’s power schemes and maximise
battery life.
Acer eRecovery backs up your files preventing data loss in
the event of a system crash.
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Acer eManager
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26
Launch Manager
Launch Manager allows you to set the two launch keys located above
the keyboard. See “Launch keys” on page 19 for the location of the
launch keys.
You can access the Launch Manager by clicking on Start,
All Programs, and then Launch Manager to start the application.
27
This section gives you tips and hints to consider when moving around
or traveling with your computer.
Disconnecting from the desktop
Follow these steps to disconnect your computer from external
accessories:
1
Save your work in progress.
2
Remove any media, floppy discs or compact discs, from the drive(s).
3
Shut down the computer.
4
Close the display cover.
5
Disconnect the cord from the AC adaptor.
6
Disconnect the keyboard, pointing device, printer, external
monitor, and other external devices.
7
Disconnect the Kensington lock if you are using one to secure the
computer.
Moving around
When you are just moving within short distances, for example, from
your office desk to a meeting room.
Preparing the computer
Before moving the computer, close and latch the display cover to place
it in Sleep mode. You can now safely take the computer anywhere you
go within the building. To bring the computer out of Sleep mode,
open the display; then press and release the power button.
If you are taking the computer to a client's office or a different
building, you may choose to shut down the computer:
1
Click on Start, Shut Down... or Turn off Computer (Windows XP).
- or -
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Moving around with your Notebook
PC
English
28
you can put the computer in Sleep mode by pressing <Fn>+<F4>. Then
close and latch the display.
When you are ready to use the computer again, unlatch and open the
display; then press and release the power button.
Note: If the Sleep indicator is off, the computer has entered
Hibernation mode and turned off. If the power indicator is off but
the Sleep indicator is on, the computer has entered Sleep mode. In
both cases, press and release the power button to turn the
computer back on. Note that the computer may enter Hibernation
mode after being in Sleep mode for a period of time.
What to take to short meetings
A fully charged battery runs the computer for about 2.5 hours. If your
meeting is shorter than that, you probably do not need to take
anything with you other than the computer.
What to bring to long meetings
If your meeting lasts longer than 2.5 hours, or if your battery is not
fully charged, you may want to take the AC adaptor with you to plug
in your computer while in the meeting room.
If the meeting room does not have an electrical outlet, reduce the
drain on the battery by putting the computer in Sleep mode. Press
<Fn>+<F4> or close the display cover whenever you are not actively
using the computer. To resume, open the display (if closed); then press
and release the power button.
Taking the computer home
When you are moving from your office to your home or vice versa.
Preparing the computer
After disconnecting the computer from your desktop, follow these
steps to prepare the computer for the trip home:
•
Check if you have removed all media and compact discs from the
drive(s). Failure to remove the media can damage the drive head.
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Pack the computer in a protective case that can prevent the
computer from sliding around and cushion it if it should fall.
Caution: Avoid packing items next to the top cover of the
computer. Pressure against the top cover can damage the screen.
What to take with you
Unless you already have some items at home, take the following items
with you:
•
AC adaptor and power cord
•
The printed user's guide
Special considerations
Follow these guidelines to protect your computer while traveling to
and from work:
•
Minimise the effects of temperature changes by keeping the
computer with you.
•
If you need to stop for an extended period of time and cannot
carry the computer with you, leave the computer in the trunk of
the car to avoid exposing the computer to excessive heat.
•
Changes in temperature and humidity can cause condensation.
Allow the computer to return to room temperature, and inspect
the screen for condensation before turning on the computer. If
the temperature change is greater than 18°F (10°C), allow the
computer to come to room temperature slowly. If possible, leave
the computer for 30 minutes in an environment with a
temperature between outside and room temperature.
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•
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30
Setting up a home office
If you frequently work on your computer at home, you may want to
purchase a second AC adaptor for use at home. With a second AC
adaptor, you can avoid carrying the extra weight to and from home.
If you use your computer at home for significant periods of time, you
might also want to add an external keyboard, monitor, or mouse.
Traveling with the computer
When you are moving within a larger distance, for instance, from your
office building to a client's office building or traveling locally.
Preparing the computer
Prepare the computer as if you were taking it home. Make sure that
the battery in the computer is charged. Airport security may require
you to turn on your computer when carrying it into the gate area.
What to take with you
Take the following items with you:
•
AC adaptor
•
Spare, fully-charged battery pack(s)
•
Additional printer driver files if you plan to use another printer
Special considerations
In addition to the guidelines for taking the computer home, follow
these guidelines to protect your computer while traveling:
•
Always take the computer as carry-on luggage.
•
If possible, have the computer inspected by hand. Airport security
X-ray machines are safe, but do not put the computer through a
metal detector.
•
Avoid exposing floppy discs to hand-held metal detectors.
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When you are moving from country to country.
Preparing the computer
Prepare the computer as you would normally prepare it for traveling.
What to bring with you
Bring the following items with you:
•
AC adaptor
•
Power cords that are appropriate for the country to which you are
traveling
•
Spare, fully-charged battery packs
•
Additional printer driver files if you plan to use another printer
•
Proof of purchase, in case you need to show it to customs officials
•
International Traveler's Warranty passport
Special considerations
Follow the same special considerations as when traveling with the
computer. In addition, these tips are useful when traveling
internationally:
•
When traveling in another country, check that the local AC voltage
and the AC adaptor power cord specifications are compatible. If
not, purchase a power cord that is compatible with the local AC
voltage. Do not use converter kits sold for appliances to power the
computer.
•
If you are using the modem, check if the modem and connector is
compatible with the telecommunications system of the country
you are traveling in.
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Traveling internationally with the computer
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32
Securing your computer
Your computer is a valuable investment that you need to take care of.
Learn how to protect and take care of your computer.
Security features include hardware and software locks — a security
notch and passwords.
Using a computer security lock
A security keylock notch, located on the rear of the computer, lets you
connect a Kensington-compatible computer security lock.
Wrap a computer security lock cable around an immovable object such
as a table or handle of a locked drawer. Insert the lock into the notch
and turn the key to secure the lock. Some keyless models are also
available.
Using the Smart Card
This software includes the following components: PlatinumPAS™,
PlatinumSecure™ and PlatinumKey™. Together, they provide you with
multiple levels of security.
•
PlatinumPAS implements the first security measure at the BIOS
level and runs during the BIOS routine check when a computer is
powered up or rebooting. If no Smart Card or Emergency Card is
detected, the computer will stop booting up to prevent any illegal
access to the system.
•
PlatinumSecure enhances the secure logon procedure for your
Windows at the operating system level. It provides user
authentication through its encryption/decryption function using
the Smart Card. If your Smart Card is unavailable, you can use the
Emergency Card as a temporary replacement card.
•
PlatinumKey auto-authenticate and auto cache with one-click
logons to all password-required websites (patent pending),
eliminates the overhead costs associated with memorizing and
typing user IDs and passwords when surfing the Internet with
Microsoft® or Netscape web browsers.
A slot for your Smart Card is located on one side of the computer. This
new security feature helps you boot up your computer with all your
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To remove the Smart Card first press the Card and then remove it.
For more details consult your Smart Card documentation.
Registering your Smart Card
Important! Your Acer notebook is equipped with a Smart Card
security feature that protects the computer from unauthorized
access. If you enable this feature, please make sure that your
warranty card is completed and sent back to Acer. This
information will be used by Acer service centers to confirm
ownership in case your Smart Card "key" is lost or damaged.
Registering your notebook with Acer's service center is extremely
important when replacing your lost Smart Card "key".
If you have already bypassed the Smart Card registration, please
reinstall the application as follows:
1
Insert your System CD and reinstall from it.
2
Follow the onscreen instructions.
To enable the Smart Card security feature, please refer to your Smart
Card user manual.
Running PlatinumSecure
PlatinumSecure enhances the secure logon procedure for Windows®
2000 or XP at the operating system level. It provides user
authentication with an encryption/decryption function using the Smart
Card. If your Smart Card is unavailable, the Emergency Card can serve
as a temporary replacement for the Smart Card. After installation, the
PlatinumSecure icon appears on the Windows desktop.
Double-click on it or click the right mouse button, then select Open
from the pop-up menu (or launch it from the PlatinumSecret program
group). From the menu that appears, you can directly access three
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settings built right into your Smart Card. You don’t have to remember
your password to access your computer.
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34
operations: PlatinumSecure Options, Smart Card Manager, and Change
Password.
PlatinumSecure Options
Click on the PlatinumSecure Options button to open the Smart Card
Options window. It provides great flexibility to meet the various
privacy protection needs of many different users.
•
Disable Smart Card Authentication
When Disable PlatinumPAS is selected, the PlatinumPAS Preboot
Authentication System will be disabled.
When Disable PlatinumSecure is selected, the PlatinumSecure
Windows Logon Authentication with the Smart Card will be
disabled, which means that the protection of your notebook as
well as other options under System Lock Option and Password
Option will be disabled, too. The Smart Card password is required
for this selection.
•
System Lock Option
When Lock system when the Smart Card is not in use
(default) is selected, if the Smart Card is removed, the
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•
Password Option
When Always enter password when the Smart Card is in use
(default) is selected, the password is required whenever you need
to regain access to the system while the Smart Card is inserted.
When Auto authenticate when Smart Card is in use is
selected, no password is required. All you need to do is insert the
Smart Card.
Smart Card Manager
The Multiple user support is implemented and managed in Smart Card
Manager. Please note that five users can be registered on one
notebook. If you registered as the Primary User, ONLY you can add/
remove other users. If you registered as a regular user, other registered
users could add/remove you. All registered users will be able to use the
View Smart Card users option.
Change Password
Click the Change Password button, fill in the three fields in the Change
Password dialog box, and then close the dialog box by clicking the OK
button to change the Smart Card password.
Encrypt/Decrypt
PlatinumSecure can also be used to encrypt/decrypt files except for
system files or files that are already encrypted with other applications.
Double-click on a file to automatically encrypt/decrypt it. However, if
the file is associated with an application, it will be opened with that
application instead of being encrypted. Note that the encryption is not
recursive, i.e., when you encrypt a folder, only the files immediately
under that folder are encrypted. Other files under subfolders are not.
To find the Encrypt/Decrypt commands:
•
Right-click on the Start menu,
•
Right-click on a folder or icon on your Windows desktop, or
•
In Windows Explorer, right-click on a selected folder, file, or group
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PlatinumSecure screensaver comes up and access to the system is
locked. When Never lock the system after bootup is selected,
there is no protection for the notebook after boot up, and
Password Option is disabled.
36
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of files.
Running PlatinumKey
PlatinumKey provides one-click logon to all password-required
websites. With its unique Smart Card caching technology, you can
greatly extend the limited card memory size to unlimited use by
storing your private data in an encrypted file either on the Smart Card,
or on the 360 Degree Web secure website server.
Information in PlatinumKey like the one in My Info and Credit Cards,
can be transferred to other applications using the "drag-and-drop"
method: simply point the cursor to the field containing the
information, press and hold the left mouse button, then drag the
cursor to the application and drop the information there.
PlatinumKey also makes it convenient to change your password. There
is always a PWD button available, which is equivalent to the Change
Password button in PlatinumSecure.
Follow these steps to use PlatinumKey:
1
Open your browser to connect to the Internet.
2
Double-click on the PlatinumKey icon on your Windows desktop.
3
Enter your Smart Card password and click OK.
4
If PlatinumKey is being used for the very first time, it will ask
"Would you like to link to 360 Degree Web secure website server
to backup the information on your Smart Card?" The default
answer is Yes, and it will enable you to store your information
(excluding the Credit Cards) on the 360 Degree Web secure
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5
Log in to a website where you are already registered.
6
PlatinumKey automatically stores your login data and asks for your
confirmation to automatically log you in the next time you access
the site. Click Yes and continue browsing.
7
To close PlatinumKey when you are finished browsing, right-click
on the PlatinumKey icon on your Windows taskbar and select
Close PlatinumKey.
PlatinumKey provides a list of all the logon pages that you have stored.
To go directly to any site on the list either double-click it or select it
and click the Go button. Also, you can click the View button to view
the selected website information including Web Name, User Name,
Password, and Web URL. Similarly, type the first letter(s) of a site on
the list, and the site will be searched and selected.
You can Edit and Delete the sites as well as other information, and
Save or Cancel the changes you made, by selecting the button
corresponding to each command.
Using passwords
Passwords protect your computer from unauthorised access. Setting
these passwords creates several different levels of protection for your
computer and data:
•
Supervisor Password prevents unauthorised entry into the BIOS
Utility. Once set, you must enter this password to gain access to
the BIOS Utility. See “BIOS Utility” on page 44.
•
User Password secures your computer against unauthorised use.
Combine the use of this password with password checkpoints on
boot-up and resume from hibernation for maximum security.
•
Password on Boot secures your computer against unauthorised
use. Combine the use of this password with password checkpoints
on boot-up and resume from hibernation for maximum security.
Important! Do not forget your Supervisor Password! If you forget
your password, please get in touch with your dealer or an
authorised service center.
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website server for backup purposes in case the card is lost/stolen. If
you choose No, you will only be able to save My Info, Credit Cards
and 5 Websites on your Smart Card.
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Entering passwords
When a password is set, a password prompt appears in the center of
the display screen.
•
When the Supervisor Password is set, a prompt appears when you
press <F2> to enter the BIOS Utility at boot-up.
•
Type the Supervisor Password and press <Enter> to access the BIOS
Utility. If you enter the password incorrectly, a warning message
appears. Try again and press <Enter>.
•
When the User Password is set and the password on boot
parameter is enabled, a prompt appears at boot-up.
•
Type the User Password and press <Enter> to use the computer. If
you enter the password incorrectly, a warning message appears.
Try again and press <Enter>.
Important! You have three chances to enter a password. If you fail
to enter the password correctly after three tries, the system halts.
Press and hold the power button for four seconds to shut down
the computer. Then turn on the computer again, and try again.
Setting passwords
You can set passwords using the BIOS Utility.
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Your Notebook PC offers you a complete mobile computing
experience.
Connectivity options
Ports allow you to connect peripheral devices to your computer as you
would with a desktop PC. For instructions on how to connect different
external devices to the computer, see your online guide for more
details.
Fax/Data modem
Your computer has a built-in V.92 56Kbps AC'97 Link fax/data modem.
Warning! This modem port is not compatible with digital phone
lines. Plugging this modem into a digital phone line will damage
the modem.
To use the fax/data modem port, connect a phone cable from the
modem port to a telephone jack.
Warning: Please make sure that the cable you use is appropriate
for the country in which you are working.
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Expanding through options
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40
Built-in network feature
The built-in network feature allows you to connect your computer to
an Ethernet-based network.
To use the network feature, connect an Ethernet cable from the
network jack on the rear of the computer to a network jack or hub on
your network.
Fast Infrared
The computer's Fast Infrared (FIR) port allows you to do wireless data
transfer with other IR-aware computers and peripherals such as PDAs,
mobile phones, and infrared printers. The infrared port can transfer
data at speeds of up to 4 Mbps at a distance of up to one metre.
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The USB 2.0 port is a high-speed serial bus which allows you to connect
USB peripherals without taking up precious system resources.
IEEE 1394 port
The computer's IEEE 1394 port allows you to connect to an IEEE 1394compatible device like a video camera or digital camera.
See your video or digital camera's documentation for details.
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Universal Serial Bus
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42
PC Card slot
The Type II PC Card slot of the computer accepts PC Cards that enhance
the usability and expandability of the computer. These cards should
have a PC Card logo on them.
PC Cards (formerly PCMCIA) are add-on cards for portable computers,
giving you expansion possibilities long afforded by desktop PCs.
Popular PC Cards include flash, fax/data modem, LAN, wireless LAN and
SCSI cards. CardBus improves on the 16-bit PC card technology by
expanding the bandwidth to 32 bits.
Note: Refer to your card's manual for details on how to install and
use the card, and its functions.
Inserting a PC Card
Insert the card into the slot and make the proper connections (e.g.,
network cable), if necessary. See your card manual for details.
Ejecting a PC Card
Before ejecting a PC Card:
1
Exit the application using the card.
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Left-click on the PC Card icon on the taskbar and stop the card
operation.
3
Press the slot eject button to pop out the eject button; then press
it again to eject the card.
Installing memory
Follow these steps to install memory:
1
Turn off the computer, unplug the AC adaptor (if connected) and
remove the battery pack. Then turn the computer over to access its
base.
2
Remove the screws from the memory cover; then lift up and
remove the memory cover.
3
(a) Insert the memory module diagonally into the slot, then (b)
gently press it down until it clicks into place.
4
Replace the memory cover and secure it with the screw.
5
Reinstall the battery pack, and reconnect the AC adaptor.
6
Turn on the computer.
The computer automatically detects and reconfigures the total
memory size. Please consult a qualified technician or contact your local
Acer dealer.
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44
BIOS Utility
The BIOS Utility is a hardware configuration program built into your
computer's BIOS.
Your computer is already properly configured and optimised, and you
do not need to run this utility. However, if you encounter
configuration problems, you may need to run it.
To activate the BIOS Utility, press <F2> during the POST; while the
Notebook PC logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS Utility, activate the BIOS Utility,
then select “Boot” from the categories listed at the top of the screen.
Disc to Disc Recovery enable
To enable Disc to Disc Recovery (Hard Disk Recovery), activate the BIOS
utility, then select “Main” from the categories listed at the top of the
screen. Find “D2D Recovery” at the bottom of the screen and use the
F5/F6 keys to set this value to “Enabled”.
Password
To set a password on boot, activate the BIOS Utility, then select
“Security” from the categories listed at the top of the screen. Find
“Password on boot:” and use the F5/F6 keys to “Enable” this feature.
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Playing DVD movies
When the DVD drive module is installed in the optical drive bay, you
can play DVD movies on your computer.
1
Eject the DVD tray and insert a DVD movie disc; then close the DVD
tray.
Important! When you launch the DVD player for the first time, the
programme asks you to enter the region code. DVD discs are
divided into 6 regions. Once your DVD drive is set to a region
code, it will play DVD discs of that region only. You can set the
region code a maximum of five times (including the first time),
after which the last region code set will remain permanent.
Recovering your hard disc does not reset the number of times the
region code has been set. Refer to the table below for DVD movie
region code information.
2
The DVD movie will automatically play after a few seconds.
Region code
Country or region
1
U.S.A., Canada
2
Europe, Middle East, South Africa, Japan
3
Southeast Asia, Taiwan, Korea (South)
4
Latin America, Australia, New Zealand
5
Former U.S.S.R., parts of Africa, India
6
People's Republic of China
Note: To change the region code, insert a DVD movie of a
different region into the DVD drive. Please refer to the online
help for more information.
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Using software
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46
Power management
This computer has a built-in power management unit that monitors
system activity. System activity refers to any activity involving one or
more of the following devices: keyboard, mouse, floppy drive, hard
disc, peripherals connected to the serial and parallel ports, and video
memory. If no activity is detected for a period of time (called an
inactivity timeout), the computer stops some or all of these devices in
order to conserve energy.
This computer employs a power management scheme that supports
the advanced configuration and power interface (ACPI), which allows
for maximum power conservation and maximum performance at the
same time. Windows handles all power-saving chores for your
computer.
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Acer eRecovery is a tool to quickly backup and restore the system.
Users can create and save backup of the current system configuration
to hard drive, CD, or DVD.
Acer eRecovery consists of the following functions:
1
Create backup
2
Restore from backup
3
Create factory default image CD
4
Re-install bundled software without CD
5
Change Acer eRecovery password
This chapter will guide you through each process.
Note: This feature is only available on certain models.
Note: For systems that do not have a built-in optical disc burner,
plug in an external USB or IEEE 1394-compatible optical disc
burner before entering Acer eRecovery for optical disc related
tasks.
Create backup
User can create and save backup images to hard drive, CD, or DVD.
1
Boot to Windows XP
2
Press <Alt>+<F10> to open the Acer eRecovery utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery window, select Recovery settings and click
Next.
5
In the Recovery settings window, select Backup snapshot image
and click Next.
6
Select the backup method.
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Acer eRecovery
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48
7
a
Use Backup to HDD to store the backup disc image on drive
D:.
b
Backup to optical device to store the backup disc image on CD
or DVD.
After choosing the backup method, click Next.
Follow the instruction on screen to complete the process.
Restore from backup
User can restore backup previously created (as stated in the Create
backup section) from hard drive, CD, or DVD.
1
Boot to Windows XP.
2
Press <Alt>+<F10> to open the Acer eRecovery utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery window, select Recovery actions and click
Next.
5
Select the desired restore action and follow the onscreen
instructions to complete the restore process.
Note: The "Restore C:" item is enabled only if there is a user
backup stored on the hard drive (D:\). Please refer to the Create
backup section.
Create factory default image CD
When the System CD and Recovery CD are not available, you can create
them by using this feature.
1
Boot to Windows XP.
2
Press <Alt>+<F10> to open the Acer eRecovery utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery window, select Recovery settings and click
Next.
5
In the Recovery settings window, select Burn image to disc and
click Next.
6
In the Burn image to disc window, select 01. Factory default image
and click Next.
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Follow the instructions on screen to complete the process.
Re-install bundled software without CD
Acer eRecovery stores pre-loaded software internally for easy driver
and application re-installation.
1
Boot to Windows XP.
2
Press <Alt>+<F10> to open the Acer eRecovery utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery window, select Recovery actions and click
Next.
5
In the Recovery settings window, select Reinstall applications/
drivers and click Next.
6
Select the desired driver/application and follow the instructions on
screen to re-install.
At first launch, Acer eRecovery prepares all the needed software and
may take few seconds to bring up the software content window.
Change password
Acer eRecovery and Acer disc-to-disc recovery are protected by a
password that can be changed by the user. Follow the steps below to
change the password in Acer eRecovery.
1
Boot to Windows XP.
2
Press <Alt>+<F10> to open the Acer eRecovery utility.
3
Enter the password to proceed. The default password is six zeros.
4
In the Acer eRecovery window, select Recovery settings and click
Next.
5
In the Recovery settings window, select Password: Change Acer
eRecovery password and click Next.
6
Follow the instructions on screen to complete the process.
Note: If the system crashes, and will not boot to Windows, you can
run Acer disc-to-disc recovery to restore the factory default image
under DOS mode.
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7
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Acer disc-to-disc recovery
Note: This feature is only available on certain models.
Multilingual operating system installation
Follow the instructions to choose the operating system and language
you use when you first power-on the system.
1
Turn on the system.
2
Acer's multilingual operating system selection menu will pop-up
automatically.
3
Use the arrow keys to scroll to the language version you want.
Press <Enter> to confirm your selection.
4
The operating system and language you choose now will be the
only option for future recovery operations.
5
The system will install the operating system and language you
choose.
Restore without a Recovery CD
This recovery process helps you restore the C: drive with the original
software content that is installed when you purchase your notebook.
Follow the steps below to rebuild your C: drive. (Your C: drive will be
reformatted and all data will be erased.) It is important to back up all
data files before you use this option.
Before performing a restore operation, please check the BIOS settings.
a
Check to see if Acer disc-to-disc recovery is enabled or not.
b
Make sure the [D2D Recovery] setting in [Main] is [Enabled].
c
Exit the BIOS Setup Utility and save changes. The system will
reboot.
Note: To activate BIOS Setup Utility, press <F2> during POST.
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Restart the system.
2
While the Acer logo is showing, press <Alt>+<F10> at the same
time to enter the recovery process.
3
The message "The system has password protection. Please enter
000000:" is displayed.
4
Enter six zeros and continue.
5
The Acer Recovery main page appears.
6
Use the arrow keys to scroll through the items (operating system
versions) and press <Enter> to select.
Important: This feature occupies 2~3 GB in a hidden partition on
your hard drive.
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1
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52
Troubleshooting
my computer
This chapter shows you how to deal with common
system problems. Read it before calling a
technician if a problem occurs. Solutions to more
serious problems require opening up the
computer. Do not attempt to open the computer
by yourself. Contact your dealer or an authorised
service center for assistance.
Key link: http://global.acer.com/
55
The following is a list of possible situations that may arise during the
use of your computer. Easy answers and solutions are provided for
each one.
I pressed the power button and opened the display, but the
computer does not start or boot-up.
Look at the power indicator:
•
•
If it is not lit, no power is being supplied to the computer. Check
the following:
•
If you are running on battery power, it may be low and unable
to power the computer. Connect the AC adaptor to recharge
the battery pack.
•
Make sure that the AC adaptor is properly plugged into the
computer and to the power outlet.
If it is lit, check the following:
•
Is a non-bootable (non-system) disc in the external USB floppy
drive? Remove or replace it with a system disc and press
<Ctrl>+<Alt>+<Del> to restart the system.
Nothing appears on the screen.
The computer’s power management system automatically blanks the
screen to save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, three things might
be the cause:
•
The brightness level might be too low. Press <Fn>+<→ > (increase)
to adjust the brightness level.
•
The display device might be set to an external monitor. Press the
display toggle hot key <Fn>+<F5> to toggle the display back to the
computer.
•
If the Sleep indicator is lit, the computer is in Sleep mode. Press
and release the power button to resume.
English
Frequently-asked questions
English
56
Troubleshooting my computer
Image is not full-screen.
Make sure the resolution is set to 1680 x 1050. This is the native
resolution of your display. If you set the resolution lower than this, the
screen expands to fill the computer display. Right-click on your
Windows desktop and select Properties to bring up the Display
Properties dialog box. Then click on the Settings tab to make sure that
the resolution is set to the appropriate resolution. Resolutions lower
than the specified resolution are not full-screen on the computer or on
an external monitor.
No audio is heard from the computer.
Check the following:
•
The volume may be muted. In Windows, look at the volume
control (speaker) icon on the taskbar. If it is crossed-out, click on
the icon and deselect the Mute option.
•
The volume level may be too low. In Windows, look at the volume
control icon on the taskbar. You can also use the volume control
buttons to adjust the volume. See “Hot keys” on page 15 for more
detail.
•
If headphones, earphones or external speakers are connected to
the line-out port on the computer, the internal speakers
automatically turn off.
I want to eject the optical drive tray without turning on the
power. I cannot eject the optical drive tray.
There is a mechanical eject button on the optical drive. Simply insert
the tip of a pen or paperclip and push to eject the tray.
57
Try attaching an external keyboard to a USB 2.0 port on the computer.
If it works, contact your dealer or an authorised service center as the
internal keyboard cable may be loose.
The infrared port does not work.
Check the following:
•
Make sure that the infrared ports of the two devices are facing
each other (+/- 15 degrees) a maximum of 1 metre apart.
•
Make sure there is a clear path between the two infrared ports.
Nothing should be blocking the ports.
•
Make sure you have the appropriate software running on both
devices (for file transfers) or you have the appropriate drivers (for
printing to an infrared printer).
•
During the POST, press <F2> to access the BIOS Utility and verify
that the infrared port is enabled.
•
Make sure both devices are IrDA-compliant.
The printer does not work.
Check the following:
•
Make sure that the printer is connected to a power outlet and that
it is turned on.
•
Make sure that the printer cable is connected securely to the
computer's parallel port and the corresponding port on the
printer.
•
During POST, press <F2> to access the BIOS Utility and verify that
the parallel port is enabled.
I want to set up my location to use the internal modem.
To properly use your communication software (e.g. HyperTerminal),
you need to set up your location:
1
Click on Start, Settings, Control Panel.
2
Double-click on Modems.
3
Click on Dialing Properties and begin setting up your location.
Refer to the Windows manual.
English
The keyboard does not respond.
English
58
Troubleshooting my computer
Please note, on first booting your notebook, that you can skip the
Internet Connection setup, as it is not necessary to affect the
installation of your overall Operating System. After the Operating
System is setup, you can proceed with the Internet Connection
setup.
Troubleshooting tips
This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
“Error messages” below. If the problem cannot be resolved, contact
your dealer. See “Requesting service” on page 59
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error Messages
Corrective Action
CMOS Battery Bad
Contact your dealer or an authorised service
center.
CMOS Checksum Error
Contact your dealer or an authorised service
center.
Disc Boot Failure
Insert a system (bootable) disc into the floppy
drive (A:), then press <Enter> to reboot.
Equipment
Configuration Error
Press <F2> (during POST) to enter the BIOS Utility;
then press Exit in the BIOS Utility to reboot.
Hard Disc 0 Error
Contact your dealer or an authorised service
center.
Hard Disc 0 Extended
Type Error
Contact your dealer or an authorised service
center.
I/O Parity Error
Contact your dealer or an authorised service
center.
59
Corrective Action
Keyboard Error or No
Keyboard Connected
Contact your dealer or an authorised service
center.
Keyboard Interface
Error
Contact your dealer or an authorised service
center.
Memory Size Mismatch
Press <F2> (during POST) to enter the BIOS Utility;
then press Exit in the BIOS Utility to reboot.
If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorised service center
for assistance. Some problems may be solved using the BIOS Utility.
Requesting service
International Traveler’s Warranty (ITW)
Your computer is backed by an International Traveler’s Warranty (ITW)
that gives you security and peace of mind when traveling. Our
worldwide network of service centers are there to give you a helping
hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorised service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel, to
receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport.
English
Error Messages
English
60
Troubleshooting my computer
If the country you are traveling in does not have an Acer-authorised
ITW service site, you can still get in contact with our offices worldwide.
Please consult http://global.acer.com.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.
If there are error messages or beeps reported by your computer, write
them down as they appear on the screen (or the number and sequence
in the case of beeps).
You are required to provide the following information:
Name:________________________________________
Address:______________________________________
______________________________________________
Telephone number:____________________________
Machine and model type:_______________________
Serial number:_________________________________
Date of purchase:______________________________
Appendix A
Regulation &
safety notices
This appendix lists the general notices for
your computer.
As an Energy Star partner, Acer Inc. has determined that this product
meets the Energy Star guidelines for energy efficiency.
FCC notice
This device has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This device generates, uses,
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this device does cause harmful interference to
radio or television reception, which can be determined by turning the
device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the device and receiver.
•
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
•
Consult the dealer or an experienced radio/television technician
for help.
Notice: Shielded cables
All connections to other computing devices must be made using
shielded cables to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.)
certified to comply with the Class B limits may be attached to this
equipment. Operation with non-certified peripherals is likely to result
in interference to radio and TV reception.
English
Energy Star Guidelines Compliance
English
63
English
64
Appendix A Regulation & safety notices
Caution
Changes or modifications not expressly approved by the manufacturer
could void the user's authority, which is granted by the Federal
Communications Commission, to operate this computer.
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice: Canadian users
This Class B digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB003 du Canada.
Declaration of Conformity for EU countries
Hereby, Acer, declares that this Notebook PC series is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC. (Please visit http://global.acer.com/products/
notebook/reg-nb/index.htm for complete documents.)
Compliant with Russian regulatory certification
Modem notices
Notice for USA
This equipment complies with Part 68 of the FCC rules. Located on the
modem is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this
If your telephone equipment causes harm to the telephone network,
the telephone company may discontinue your service temporarily. If
possible, they will notify you in advance. But, if advance notice is not
practical, you will be notified as soon as possible. You will also be
informed of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in
advance to give you an opportunity to maintain uninterrupted
telephone service.
If this equipment should fail to operate properly, disconnect the
equipment from the phone line to determine if it is causing the
problem. If the problem is with the equipment, discontinue use and
contact your dealer or vendor.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger
UL Listed or CSA Certified Telecommunication Line Cord.
TBR 21
This equipment has been approved [Council Decision 98/482/EC - "TBR
21"] for single terminal connection to the Public Switched Telephone
Network (PSTN). However, due to differences between the individual
PSTNs provided in different countries, the approval does not, of itself,
give an unconditional assurance of successful operation on every PSTN
termination point. In the event of problems, you should contact your
equipment supplier in the first instance.
English
equipment. Upon request, you must provide this information to your
telephone company.
English
65
English
66
Appendix A Regulation & safety notices
List of Applicable Countries
EU member states as of May 2004 are: Belgium, Denmark, Germany,
Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands,
Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia,
Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia,
Cyprus and Malta. Usage allowed in the countries of European Union,
as well as Norway, Switzerland, Iceland and Liechtenstein. This device
must be used in strict accordance with the regulations and constraints
in the country of use. For further information, please contact local
office in the country of use.
Notice for Australia
For safety reasons, only connect headsets with a telecommunications
compliance label. This includes customer equipment previously labelled
permitted or certified.
Notice for New Zealand
For modem with approval number PTC 211/03/008
1
The grant of a Telepermit for any item of terminal equipment
indicates only that Telecom has accepted that the item complies
with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides no assurance
that any item will work correctly in all respects with another item
of Telepermitted equipment of a different make or model, nor
does it imply that any product is compatible with all of Telecom's
network services.
2
This equipment is not capable, under all operating conditions, of
correct operation at the higher speeds for which it is designed.
Telecom will accept no responsibility should difficulties arise in
such circumstances.
3
Some parameters required for compliance with Telecom's
Telepermit requirements are dependent on the equipment (PC)
associated with this device. The associated equipment shall be set
to operate within the following limits for compliance with
Telecom's Specifications:
a
There shall be no more than 10 call attempts to the same
number within any 30 minute period for any single manual
call initiation, and
The equipment shall go on-hook for a period of not less than
30 seconds between the end of one attempt and the
beginning of the next call attempt.
4
Some parameters required for compliance with Telecom's
Telepermit requirements are dependent on the equipment (PC)
associated with this device. In order to operate within the limits
for compliance with Telecom's specifications, the associated
equipment shall be set to ensure that automatic calls to different
numbers are spaced such that there is not less than 5 seconds
between the end of one call attempt and the beginning of
another.
5
This equipment shall not be set up to make automatic calls to
Telecom's 111 Emergency Service.
For modem with approval number PTC 211/01/030
1
The grant of a Telepermit for any item of terminal equipment
indicates only that Telecom has accepted that the item complies
with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides no assurance
that any item will work correctly in all respects with another item
of Telepermitted equipment of a different make or model, nor
does it imply that any product is compatible with all of Telecom's
network services.
2
This equipment is not capable, under all operating conditions, of
correct operation at the higher speeds for which it is designed.
Telecom will accept no responsibility should difficulties arise in
such circumstances.
3
This device is equipped with pulse dialing while the Telecom
standard is DTMF tone dialing. There is no guarantee that Telecom
lines will always continue to support pulse dialing.
4
Use of pulse dialing, when this equipment is connected to the
same line as other equipment, may give rise to bell tinkle or noise
and may also cause a false answer condition. Should such problems
occur, the user should NOT contact the telecom Fault Service.
5
This equipment may not provide for the effective hand-over of a
call to another device connected to the same line.
6
Under power failure conditions this appliance may not operate.
Please ensure that a separate telephone, not dependent on local
power, is available for emergency use.
English
b
English
67
English
68
Appendix A Regulation & safety notices
7
Some parameters required for compliance with Telecom's
Telepermit requirements are dependent on the equipment (PC)
associated with this device. The associated equipment shall be set
to operate within the following limits for compliance with
Telecom's specifications, the associated equipment shall be set to
ensure that calls are answered between 3 and 30 seconds of
receipt of ringing.
8
This equipment shall not be set up to make automatic calls to
Telecom's 111 Emergency Service.
Important safety instructions
Read these instructions carefully. Save them for future reference.
1
Follow all warnings and instructions marked on the product.
2
Unplug this product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
3
Do not use this product near water.
4
Do not place this product on an unstable cart, stand, or table. The
product may fall, causing serious damage to the product.
5
Slots and openings are provided for ventilation; to ensure reliable
operation of the product and to protect it from overheating.
These openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed
near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.
6
This product should be operated from the type of power indicated
on the marking label. If you are not sure of the type of power
available, consult your dealer or local power company.
7
Do not allow anything to rest on the power cord. Do not locate
this product where persons will walk on the cord.
8
If an extension cord is used with this product, make sure that the
total ampere rating of the equipment plugged into the extension
cord does not exceed the extension cord ampere rating. Also,
make sure that the total rating of all products plugged into the
wall outlet does not exceed the fuse rating.
9
Never push objects of any kind into this product through cabinet
slots as they may touch dangerous voltage points or short out
10 Do not attempt to service this product yourself, as opening or
removing covers may expose you to dangerous voltage points or
other risks. Refer all servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
a
When the power cord or plug is damaged or frayed.
b
If liquid has been spilled into the product.
c
If the product has been exposed to rain or water.
d
If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to normal condition.
e
If the product has been dropped or the case has been
damaged.
f
If the product exhibits a distinct change in performance,
indicating a need for service.
12 The Notebook PC series uses lithium batteries.
Replace the battery with the same type as the product's battery we
recommend in the product specification list. Use of another
battery may present a risk of fire or explosion.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from
children and dispose of used batteries promptly.
14 To avoid hazard of unexpected electrical shock, use the AC
adaptor only when the wall socket is properly grounded.
15 Use only the proper type of power supply cord set (provided in
your accessories box) for this unit. It should be a detachable type:
UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE
approved or its equivalent. Maximum length is 15 feet (4.6
metres).
16 Always disconnect all telephone lines from the wall outlet before
serving or disassembling this equipment.
17 Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
English
parts that could result in a fire or electric shock. Never spill liquid
of any kind on the product.
English
69
English
70
Appendix A Regulation & safety notices
Laser compliance statement
The CD or DVD drive used with this computer is a laser product. The CD
or DVD drive's classification label (shown below) is located on the
drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID
EXPOSURE TO BEAM.
APPAREIL A LASER DE CLASSE 1 PRODUIT
LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS
D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
LUOKAN 1 LASERLAITE LASER KLASSE 1
VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFNET NICHT DEM STRAHLL AUSSETZEN
PRODUCTO LÁSER DE LA CLASE I
ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE
EXPONERSE A LOS RAYOS.
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.
VARO! LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ
TUIJOTA SÅTEESEENSTIRRA EJ IN I STRÅLEN
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN
I STRÅLEN
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I
STRÅLEN
LCD pixel statement
The LCD unit is produced with high-precision manufacturing
techniques. Nevertheless, some pixels may occasionally misfire or
appear as black or red dots. This has no effect on the recorded image
and does not constitute a malfunction.
Macrovision® copyright protection notice
This product incorporates copyright protection technology that is
protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and
other rights owners. Use of this copyright protection technology must
be authorised by Macrovision Corporation, and is intended for home
Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098,
4,907,093, and 6,516,132 licensed for limited viewing uses only.
Radio Device Regulatory Notice
Note: Below regulatory information is for models with wireless LAN
and/or Bluetooth® only.
General
This product complies with the radio frequency and safety standards of
any country or region in which it has been approved for wireless use.
Depending on configurations, this product may or may not contain
wireless radio devices (such as wireless LAN and/or Bluetooth®
modules). Below information is for products with such devices.
European Union (EU)
This device complies with the essential requirements of the European
Council Directives listed below:
73/23/EEC Low Voltage Directive
•
EN 60950
89/336/EEC Electromagnetic Compatibility (EMC) Directive
•
EN 55022
•
EN 55024
•
EN 61000-3-2/-3
99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE)
Directive
•
Art.3.1a) EN 60950
•
Art.3.1b) EN 301 489 -1/-17
•
Art.3.2) EN 300 328-2
•
Art.3.2) EN 301 893 *applies to 5 GHz only
English
and other limited viewing uses only unless otherwise authorised by
Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
English
71
English
72
Appendix A Regulation & safety notices
List of Applicable Countries
EU member states as of May 2004 are: Belgium, Denmark, Germany,
Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands,
Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia,
Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia,
Cyprus and Malta. Usage allowed in the countries of European Union,
as well as Norway, Switzerland, Iceland and Liechtenstein. This device
must be used in strict accordance with the regulations and constraints
in the country of use. For further information, please contact local
office in the country of use.
The FCC RF safety requirement
The radiated output power of Wireless LAN Mini-PCI Card and
Bluetooth® card is far below the FCC radio frequency exposure limits.
Nevertheless, the Notebook PC series shall be used in such a manner
that the potential for human contact during normal operation is
minimized as follows:
1
Users are requested to follow the RF safety instructions on wireless
option devices that are included in the user’s manual of each RF
option device.
Caution: To comply with FCC RF exposure compliance
requirements, a separation distance of at least 20 cm (8 inches)
must be maintained between the antenna for the integrated
Wireless LAN Mini-PCI Card built in to the screen section and all
persons.
2
This device is restricted to indoor use due to its operation in the
5.15 to 5.25 GHz frequency range. FCC requires this product to be
used indoors for the frequency range 5.15 to 5.25 GHz to reduce
the potential for harmful interference to co-channel Mobile
Satellite systems.
3
High power radar are allocated as primary users of the 5.25 to 5.35
GHz and 5.65 to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.
4
An improper installation or unauthorised use may cause harmful
interference to radio communications. Also any tampering of the
internal antenna will void the FCC certification and your warranty.
a
Common information
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference, including
interference that may cause undesired operation of the
device.
b
Operation in 2.4 GHz band
To prevent radio interference to the licensed service, this
device is intended to be operated indoors and installation
outdoors is subject to licensing.
c
Operation in 5 GHz band
•
The device for the band 5150-5250 MHz is only for indoor usage to
reduce potential for harmful interference to co-channel Mobile
Satellite systems.
•
High power radars are allocated as primary users (meaning they
have priority) of 5250-5350 MHz and 5650-5850 MHz and these
radars could cause interference and/or damage to LELAN
(Licence-Exempt Local Area Network) devices.
Exposure of humans to RF fields (RSS-102)
The Notebook PC series employs low gain integral antennas that do
not emit RF field in excess of Health Canada limits for the general
English
Canada - Low power license-exempt radio
communication devices (RSS-210)
English
73
English
74
Appendix A Regulation & safety notices
population; consult Safety Code 6, obtainable from Health Canada’s
Web site at www.hc-sc.gc.ca/rpb.
Note: Acer Wireless Mini PCI Adapter implements a transmission diversity
function. The function does not emit radio frequencies simultaneously from
both antennas. One of the antennas is selected automatically or manually (by
users) to ensure good-quality radiocommunication.
English
English
75
Federal Communications Commission
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
The following local Manufacturer /Importer is responsible for this declaration:
Product:
Notebook Personal Computer
Model Number:
Machine Type:
SKU Number:
ZF1
Travelmate 8100
TravelMate 810xxx
(“x” = 0~9, a ~ z, or A ~ Z)
Name of Responsible Party:
Acer America Corporation
Address of Responsible Party:
2641 Orchard Parkway, San Jose
CA 95134, U. S. A.
Contact Person:
Mr. Young Kim
Phone No.:
408-922-2909
Fax No.:
408-922-2606
Appendix A Regulation & safety notices
English
76
Acer Incorporated
8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih
Taipei Hsien 221, Taiwan, R.O.C.
Tel : 886-2-2696-1234
Fax : 886-2-2696-3535
www.acer.com
Declaration of Conformity for CE marking
We,
Acer Inc.
8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih,
Taipei Hsien 221, Taiwan, R. O. C.
Contact Person: Mr. Easy Lai
Tel: 886-2-8691-3089 Fax: 886-2-8691-3000
E-mail: easy_lai@acer.com.tw
Hereby declare that:
Product:
Trade Name:
Model Number:
Machine Type:
SKU Number:
Notebook PC
Acer
ZF1
TravelMate 8100
TravelMate 810xxx
(“x” = 0~9, a ~ z, or A ~ Z)
Is in compliance with the essential requirements and other relevant provisions of the
following EC directives.
Reference No.
89/336/EEC
73/23/EEC
1999/5/EC
Title
Electromagnetic Compatibility (EMC directive)
Low Voltage Directive (LVD)
Radio & Telecommunications Terminal Equipment Directive (R&TTE)
The product specified above was tested conforming to the applicable Rules under the most
accurate measurement standards possible, and that all the necessary steps have been taken
and are in force to assure that production units of the same product will continue comply with
the requirements.
--------------------------Easy Lai/ Director
Qualification Center
Product Assurance, Acer Inc.
2004/3/2
-----------------Date
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