User manual | Actiontec electronic GT701WG Network Router User Manual

54 Mbps
Wireless
DSL Gateway
Model #: GT701WG
Firmware version: 3.0.1.0.5-GT701-WG
IB: 2.12.04.230
User Manual
Solutions for the Digital Life™
Table of Contents
1 Introduction
1
Package Contents
Minimum System Requirements
Features
Getting to Know the Gateway
2 Setting Up the Gateway
Connecting a Computer to the Gateway
Installing Phone Filters
Setting Up the DSL Connection
3 Performing a Basic Setup
Basic Setup
Changing the Admin User Name and Password
4 Using Advanced Setup
Accessing Advanced Setup
WAN IP Address
Wireless Settings
Wireless MAC Authentication
Wireless Advanced Settings
LAN IP Address
DHCP Server
Services Blocking
Website Blocking
Remote Management
Port Forwarding
DMZ Hosting
Firewall
Dynamic Routing
NAT (Network Address Translation)
Static Routing
UPnP (Universal Plug and Play)
5 Viewing the Gateway’s Settings
1
2
2
4
7
7
22
28
33
33
36
37
37
39
44
47
48
49
49
51
52
53
54
55
56
56
57
57
58
59
Status
Routing Table
WAN Status
LAN Status
Active User List
59
61
61
62
62
6 Using Utilities
63
Web Activity Log
DSL Settings
Restore Default Settings
Upgrade Firmware
i
63
64
64
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
7 Setting Up a Network
Ethernet
USB
Wireless
67
67
72
77
8 Troubleshooting
81
Troubleshooting
Frequently Asked Questions
A Reference
81
82
87
Locating Computer Information
Locating Windows Operating System Files
87
88
B Setting Up Static IP on the Computer
91
Windows 98 SE
Windows Me
Windows 2000
Windows XP
91
94
97
101
C Computer Security
107
Comparing DSL Service with a Dial-Up Modem
Gateway Security
Computer Security
Electronic Security
D Specifications
107
108
108
109
111
General
Wireless Operating Range
LED Indicators
Environmental
E Glossary
F Firewall Security Level Services Table
111
112
112
112
113
117
High Security Level
Medium Security Level
Low Security Level
Basic Security Level
Service Acronym Definitions
117
118
118
119
119
G Non-Windows System Setup
121
Classic
OS X
121
123
H Installation Buddy Settings
Notices
125
127
Regulatory Compliance Notices
Modifications
Miscellaneous Legal Notices
127
127
128
Limited Warranty
129
ii
1
Introduction
Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The
Gateway is the simplest way to connect computers to a high-speed broadband
connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps
Wireless DSL Gateway is sure to be one of the keys to your success.
Package Contents
s
Actiontec 54 Mbps Wireless DSL Gateway
s
Black bag (includes Power cord and green DSL cable)
s
Phone filters
s
Yellow (Ethernet) cable
s
Purple (USB) cable
s
Installation CD
s
Quick start guide
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Minimum System Requirements
s
Active DSL service
s
Computer with a 10/100 Mbps Ethernet connection, or USB connection
s
Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above
☞
Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, or any Mac OS.
s
Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s
TCP/IP network protocol installed on each computer
Features
s
Plug-and-Play installation support for systems with Windows operating
systems (98, 98SE, Me, 2000, and XP)
s
ADSL WAN port (RJ-11)
s
Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s
Auto-handshake for different ADSL flavors
s
USB 1.1 device specification compliance
s
11 Mbps USB data rate (full speed)
s
Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
s
Precise ATM traffic shaping
s
IP packet routing and transparent bridge
s
Routing protocol supports RIP-1, RIP-2, static routing
s
Built-in NAT, DHCP server
2
Chapter 1 Introduction
s
DNS relay support
s
PAP/CHAP authentication, administrative passwords through Telnet
s
64-, 128-, and 256-bit WEP/WPA wireless LAN security
s
Compliant with IEEE 802.3 Ethernet standard
s
10/100 Base-T Ethernet port
s
Flow control support for Fast Ethernet
s
Web-based configuration setup
s
Default configuration backup restore
s
FTP firmware upgradeable
s
Web download support
s
802.11b/g support
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Getting to Know the Gateway
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway contains several indicator lights (LEDs) on its front panel and a series
of ports on its rear panel.
Front Panel
The front panel of the Gateway features six lights: Power, DSL, Internet,
Ethernet, USB, and Wireless.
r
Powe
DSL
Powe
r
et
Intern
DSL
Ethern
Interne
B
et US
rnet
t Ethe
Wireles
USB
s
les
Wire
s
Power Light
The Power light displays the Gateway’s current status. If the Power light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power light flashes rapidly, the Gateway is initializing. If the Power light is not
illuminated when the Power cord is plugged in, the Gateway has suffered a critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL line.
4
Chapter 1 Introduction
Internet Light
When the Internet light glows steadily, the Gateway is connected to the DSL
provider. When it flashes, the Gateway’s built-in DSL modem is training for
DSL service.
Ethernet Light
The Ethernet light illuminates when the Gateway is connected via its
Ethernet port.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is connected wirelessly.
Rear Panel
The rear panel of the Gateway contains five ports (Line, Phone, USB, Ethernet, and
Power), as well as a Reset switch.
Power
Ethernet
Reset
USB
Line
Phone
Line Port
The Line port is used to connect the Gateway to a DSL (Digital Subscriber Line)
connection.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Phone Port
The Phone port is used to connect the Gateway to a telephone.
USB Port
The USB port is used to connect a computer to the Gateway via USB cable.
Ethernet Port
The Ethernet port is used to connect a computer to the Gateway via Ethernet
cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a
straight-through or crossover Ethernet cable can be used when connecting to
the port.
Reset Switch
Depressing the Reset switch for one or two seconds will power cycle the Gateway
(similar to unplugging and then plugging in the Gateway’s Power cord). To
restore the Gateway’s factory default settings, depress and hold the Reset switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the switch.
Power Port
The Power port is used to connect the Power cord to the Gateway.
N
Warning: Do not unplug the Power cord from the Gateway’s
Power port during the reset process. Doing so may result in permanent damage to the Gateway.
6
2
Setting Up
the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy®, which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB, Ethernet, or wirelessly (see “Setting Up a Network” on page 67).
Connecting a Computer to the Gateway
Connecting a computer to the Gateway for setup involves three basic steps: initial
setup, plugging in the Gateway’s power cord, and connecting the Gateway to the
computer.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. If USA was chosen in step 1, select the appropriate letter (as designated by the
ISP) from the options in the next window, then click Next.
If United Kingdom or Other Country was selected, go directly to step 4.
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Chapter 2 Setting Up the Gateway
4. Click in the check box next to Ethernet (Recommended), then click Next.
5. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
6. Get the Gateway from the kit, then click Next.
7. Get the Power cord from the Black Bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
10
Chapter 2 Setting Up the Gateway
8. Plug the larger end of the Power cord into a power outlet, then click Next.
9. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
10. Get the yellow Ethernet cable from the kit and plug one end into the yellow
Ethernet port on the back of the Gateway, then click Next.
11. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
☞
Note: An Ethernet port looks similar to a phone jack, but is
slightly larger.
12
Chapter 2 Setting Up the Gateway
12. Make sure the Ethernet light on the front of the Gateway glows solid green.
Click Next.
13. Get the green DSL cable from the Black Bag and plug one end into the green
Line port on the rear panel of the Gateway. Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
14. Plug the other end of the green DSL cable into the phone jack closest to the
computer. Click Next.
15. Make sure the the DSL light on the Gateway glows solid green (it may take a
few moments). Click Next.
The Gateway is connected to a computer via Ethernet. Next, install the filters as
described in “Installing Filters” on page 22.
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Chapter 2 Setting Up the Gateway
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
3. If USA was chosen in step 1, select the appropriate letter (as designated by the
ISP) from the options in the next window, then click Next.
If United Kingdom or Other Country was selected, go directly to step 4.
4. Click in the check box next to USB, then click Next.
16
Chapter 2 Setting Up the Gateway
5. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
6. Get the Gateway from the kit, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
7. Get the Power cord from the Black Bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
8. Plug the larger end of the Power cord into a power outlet, then click Next.
18
Chapter 2 Setting Up the Gateway
9. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
10. Get the purple USB cable from the kit and plug the square end into the purple
USB port on the back of the Gateway, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
11. Plug the thin, rectangular end of the purple USB cable into a USB port on
the front or back of the computer. Click Next.
12. Make sure the USB light on the front of the Gateway glows solid green.
Click Next.
20
Chapter 2 Setting Up the Gateway
13. Get the green DSL cable from the Black Bag and plug one end into the green
Line port on the rear panel of the Gateway. Click Next.
14. Plug the other end of the green DSL cable into the phone jack closest to the
computer. Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
15. Make sure the the DSL light on the Gateway glows solid green (it may take a
few moments). Click Next.
The Gateway is connected to a computer via USB. Next, install the filters as
described in “Installing Filters,” below.
Installing Phone Filters
Phone filters allow the use of the telephone while online. All telephones and other
devices (answering machines, fax machines, etc.) using the same phone line (i.e.,
using the same phone number) as the DSL line must have a phone filter installed.
To install a phone filter:
1. Read the on-screen information, get the phone filters, then click Next.
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Chapter 2 Setting Up the Gateway
2. Read the on-screen information, then unplug all telephones and other devices
from their respective phone jacks. Click Next.
3. Remove the phone filters from the clear bag. Click Next.
M
Caution: Do not unplug the green DSL cable from the phone
jack near your computer.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
4. Plug a phone filter into every phone jack with a telephone or other device connected to it. Click Next.
M
Caution: Do not plug a phone filter in the phone jack in which
the green DSL cable is plugged.
5. Plug the ends of the phone cords disconnected in step 2 into the phone filters plugged into phone jacks. Click Next.
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Chapter 2 Setting Up the Gateway
6. If a telephone was unplugged when the green DSL cable was plugged in or
a telephone is connected to the computer, select Yes. If no telephone was
unplugged when the green DSL cable was plugged in, select No and go to
step 9. Click Next.
7. Depending on the configuration of the telephone connection, unplug its phone cord
from the computer or phone jack in which it’s plugged (the phone cord may have
already been unplugged when the green DSL cable was plugged in). Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
8. Plug the phone cord into the Phone port on the back of the Gateway. The
Gateway should be connected similarly to the on-screen picture, depending
whether the computer was connected via Ethernet or USB.
Ethernet:
USB:
Click Next.
26
Chapter 2 Setting Up the Gateway
9. Make sure the green DSL cable is still connected directly to the phone jack and
does not have a phone filter connected to it. Click Next.
10. Make sure the Power, Internet, and Ethernet or USB lights are solid green.
Ethernet:
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
USB:
Next, go to “Setting Up the DSL Connection,” below.
Setting Up the DSL Connection
After connecting the Gateway and installing phone filters, the DSL connection
must be configured. To do this:
1. Enter the user name and password in the appropriate text boxes (or click the
check box next to “My ISP does not require this information.”), then click Next.
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Chapter 2 Setting Up the Gateway
2. Select the appropriate IP type. This information should be available from the
ISP. When finished, click Next.
If Static IP is selected, go to step 3.
If Dynamic IP (DHCP) is selected, got to step 5.
3. Select the type of Static IP address received from the ISP (Single or Block),
then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
4. In the next window, enter the IP Address, Subnet, Gateway, DNS 1, and
DNS 2 information (if applicable) in the proper text boxes. This information
should be available in the ISP. When finished, click Next and go to step 5.
5. If other computers will be connected to the Gateway wirelessly at some point
(see chapter 6, “Setting Up a Network,” on page 67), turn on the Gateway’s
wireless access point feature by clicking in the circle next to “Yes.” Click Next.
30
Chapter 2 Setting Up the Gateway
6. The Installation Buddy checks the configuration of the Gateway.
7. When the configuration is complete, a series of “Congratulations” screens
appear. Read the on-screen information, then click through the next few
screens, then click Finish in the last screen to exit the Installation Buddy.
The Gateway is successfully configured and ready for use.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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32
3
Performing a
Basic Setup
This chapter is a guide through a basic setup of the Gateway for those users who
did NOT use the Actiontec Installation Buddy® to setup the Gateway. The Basic
Setup includes instructions on how to connect the Gateway to the ISP and changing the admin user name and password.
To complete a basic setup, the user will need information provided by the ISP. This
information is sometimes contained in a welcome letter or ISP worksheet. If this
document is not available, contact the ISP immediately and request one.
Basic Setup
To configure the Gateway for basic operation:
If you already set up the Gateway using the Installation
☞ Note:
Buddy (as described in Chapter 2, “Setting Up the Gateway”), the
settings described in this section have already been configured.
Please continue to chapter 4, “Using Advanced Setup,” to configure
the advanced settings of the Gateway.
1. Open a Web browser. In the address bar, enter
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
4. In the next screen, follow the on-screen instructions, then click Next.
5. In the next screen, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. This information should be provided by the ISP.
34
Chapter 3 Performing a Basic Setup
6. Enter the User Name and Password provided by the ISP in the “DSL
Broadband Connection - PPP” screen. Click Next.
7. Click Save and Restart in the “Save and Restart” screen.
8. The “Congratulations” screen appears. The Gateway is successfully configured.
The Power light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Gateway is now configured and users can start surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Changing the Admin User Name and Password
To create or change the admin user name and password, controlling access to the
Gateway’s Web Configuration screens, follow these instructions:
1. From the Setup/Configuration screen, select Admin Username/Password
from the menu on the left side.
2. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down
and keep them in a secure location. They will be needed to access to the
Gateway’s Web Configurations screens in the future.
3. Click “Save and Restart” at the bottom of the screen.
4. The “Save and Restart” page appears. Click “Save and Restart” to save the settings changed in the Change Admin Username/Password screen.
Once the Gateway has rebooted, the password is active. To access the Gateway’s
Web Configuration screens, the username and password must be entered.
36
Using Advanced
Setup
4
#
This section contains information concerning setting up the advanced features of
the Gateway, such as wireless settings, remote management, and Web site blocking.
Accessing Advanced Setup
To access the Advanced Setup configuration screens:
1. Open a Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
4. In the next screen, read the recommendations. To perform an advanced setup
on the Gateway, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
To save changes made in any of the Advanced Setup
☞ Note:
screens, click Save and Restart at the bottom of the gray menu
on the left side of the screen.
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Chapter 4 Using Advanced Setup
WAN IP Address
Selecting WAN IP Address in the “Advanced Configuration” screen generates the
“WAN IP Address” screen. WAN IP Address allows manual set up of the IP address
of the Gateway. There are five ways to do this: Transparent Bridging, Obtain an
IP Address through PPPoE, Obtain an IP Address Through PPPoA, Obtain an IP
Address through DHCP, and Specify a Static IP Address.
Some
providers use
o
to establish com☞ Note:
munication with an end user. Other types of broadband Internet
DSL
PPP E/PPPoA
connections (such as fixed point wireless) may use either
DHCP or Static IP address. If unsure about which connection
is present, check with the Internet Service Provider (ISP) before
continuing.
After selecting a connection type, click Next to continue configuring the connection.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Transparent Bridging
Select this option to use the Gateway as a transparent bridge. This option should
only be used if the Gateway is being used as a Modem to connect one computer to
the Internet via a DSL connection. When the Gateway is being used as a transparent bridge, it does not provide any firewall security.
Obtain an IP Address through PPPoE or PPPoA
Select one of these options to allow the Gateway to use the Point-to-Point over
Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol.
“Broadband Connection via PPPoE” screen:
“Broadband Connection via PPPoA” screen:
If a User Name, Password and/or Static IP was entered in the Installation Buddy,
it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If
not, enter the information now. If the information is unavailable, contact the ISP.
40
Chapter 4 Using Advanced Setup
PPP Auto Connect
If PPP auto connect is activated (by clicking in the appropriate check box), the
Gateway will attempt to automatically redial the PPP connection if it is dropped
or disconnected during an online session. Actiontec recommends turning PPP
Auto Connect on.
Encapsulation (PPPoA only)
Select one of the encapsulation options, based on information received from
the ISP.
Obtain an IP Through DHCP
Select this option if the IP service is configured to use RFC 1483 Bridged or Routed
(used for configurations without a Static IP assigned by an ISP). In this mode, the
Gateway will query the Internet Service Provider (ISP) to receive the IP address
and routing information, which will terminate at the Gateway, as opposed to the IP
address and routing information being bridged to terminate at the computer. This
allows the use of the router capabilities for the Local Area Network (LAN).
Some ISPs need to authenticate their end users with a Host Name and/or Domain
Name. If this is the case, check with the ISP for a host name and domain name and
enter them in the appropriate text boxes in the “Broadband Connection via DHCP”
screen. If the ISP does not require these settings, leave the text boxes blank.
☞ Note: Contact the
ISP if unsure of the proper configuration.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Specify a Static IP Address
Select this option if the ISP service is configured to use RFC 1483 Bridged or
Routed using a Static IP Address. Enter the IP Address, Subnet Mask, and Default
Gateway Address provided by the ISP in the “Broadband Connection via Static
IP Address” screen, which causes the IP address and routing information to terminate at the Gateway, as opposed to the IP address and routing information being
bridged to terminate at the computer. This allows the use of the router capabilities
for the Local Area Network (LAN).
☞ Note: Contact the
ISP if unsure of the proper configuration.
Encapsulation
If the Gateway is configured to obtain an IP address through DHCP or to specify a
static IP address, select the appropriate encapsulation option used by the ISP (RFC
1483 Bridged or RFC 1483 Routed).
☞ Note: Contact the
ISP if unsure of the proper configuration.
Unnumbered Mode/VIP Mode
If a block of public static IP addresses was purchased from the ISP, select
Unnumbered Mode by clicking in the appropriate check box. Then, enter the IP
Address and Subnet Mask in the “Gateway Address” and “Unnumbered Subnet
Mask” text boxes below the “Unnumbered IP Address.” Click Next, then click Save
and Restart to make all changes permanent.
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Chapter 4 Using Advanced Setup
The Unnumbered Mode feature automatically configures the appropriate IP routing for the IP Address block. The IP route will bypass NAT, enabling the public IPs
to be routed WAN-to-LAN, as well as LAN-to-WAN.
The Address information should be obtained from the
☞ Note:when
purchasing a block of public static address. Contact
IP
ISP
IP
the ISP if this information was not received.
VIP Mode - This feature is used in conjunction with Unnumbered Mode. When
VIP Mode is activated, the Gateway uses NAT for private IP Addressing for the Local
Area Network (LAN), allowing both Public IP Addressing and Private IP Addressing to
be configured to the LAN simultaneously, while the DHCP server is reserved for Private
IP Addressing. All computers using Public IP Addresses with Unnumbered Mode must
have the Public IP Addresses statically assigned. Enter the static IP address in the text
boxes below “Unnumbered IP Address.”
After configuring your settings, click Next, then click Save and Restart to make all
changes permanent.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Wireless Settings
Selecting Wireless Settings in the “Advanced Configuration” screen generates the
“Wireless Settings” screen.
Wireless
To activate the wireless radio, click in the circle next to On. To turn off the wireless
radio, click in the circle next to Off.
ESSID
ESSID is the network name assigned to the wireless network. The factory default
setting is “ACTIONTEC.” Although Actiontec recommends keeping the default
value intact, the ESSID value can be modified, using any combination of alphanumeric characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on
the Gateway’s wireless network must have this same ESSID value. (For the Actiontec
802.11b Wireless PC Card, the ESSID value must be the same as the SSID value.)
Channel
Channel assigns the frequency band at which the Gateway communicates. In the
United States, use channels 1-11. (The factory default value is set to 1.)
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Chapter 4 Using Advanced Setup
Security
There are four wireless security options: Off, WEP, WEP+802.1x, and WPA. The latter three options are different types of wireless security.
Off
Selecting Off disables wireless security. Selecting this option allows any computer
with wireless capability and the correct ESSID value to join the wireless network.
WEP
Selecting the security option “WEP” and clicking Next in the Wireless Settings
screen generates the “WEP Key” screen. Here, the authentication type, encryption level, and WEP keys are entered to activate WEP (Wired Equivalent Privacy)
security encryption for the wireless network.
Authentication Type - There are three authentication types: Open, Shared, and
Both. Open authentication allows any wireless-enabled device to recognize the
Gateway, if the correct WEP key is enabled on the device. Shared allows only
wireless-enabled devices with the correct WEP key and Shared key to recognize
the Gateway. Selecting Both enables both Open and Shared authentication types.
64-bit WEP - 64-bit WEP requires four separate keys. Each key comprises five hexadecimal digit pairs. A hexadecimal digit consists of an alphanumeric character
ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To
create a set of 64-bit WEP keys, activate all four keys by clicking in the appropriate circles, then enter five hexadecimal digit pairs in each Key text box (Key 1-,
Key 2-, Key 3-, Key 4-). After activating 64-bit WEP on the Gateway, a computer
with wireless capability can join the network only if these same keys are entered
in the computer’s wireless encryption scheme.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
128-bit WEP - 128-bit WEP requires one or more keys, comprising 13 hexadecimal
pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9 or
A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5DB1. To create a 128-bit WEP key, activate Key 1 by clicking in the appropriate circle,
then enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit
WEP on the Gateway, a computer with wireless capability can join the network
only if this key is entered in the computer’s wireless encryption scheme.
256-bit WEP - 256-bit WEP requires one or more keys, comprising 29 hexadecimal
pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9
or A-F. To create a 256-bit WEP key, activate Key 1 by clicking in the appropriate
circle, then enter 29 hexadecimal digit pairs in the Key text box. After activating
256-bit WEP on the Gateway, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme.
Not all wireless adapters support - or 256-bit
.
☞ Note:
Ensure that all adapters installed in the networked computers
128
WEP
support 128- or 256-bit WEP before activating.
WEP+802.1x
Activating WEP+802.1x and clicking Next in the Wireless Settings screen generates the “Wireless 802.1x Security Settings” screen. This setting is for enterprise
networks only, and should be accessed by experienced information systems specialists only.
To set up WEP+802.1x security, enter the IP address of the RADIUS server in the
“Server IP Address” text box, and the “Secret” key (for communication between
the RADIUS server and the Gateway) in the “Secret” text box. The “Port” and
“Group Key Interval” values should remain the same
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Chapter 4 Using Advanced Setup
WPA
Activating WPA (Wi-Fi Protected Access) and clicking Next in the Wireless
Settings screen generates the “Wireless WPA Settings” screen.
There are two levels of WPA: enterprise and home. The “Group Key Interval,”
“Server IP Address,” “Port,” and “Secret” text boxes, along with the “802.1x” radio
button, are enterprise network specific, and should only be accessed by an experienced information systems professional. See “WEP+802.1x” on the previous
page for more information.
“PSK String” is for home network security. To set up a PSK (Pre-Shared Key),
click in the circle next to PSK String, then enter at least eight alphanumeric
characters in the text box. All wireless-enabled devices must support WPA and
know the PSK to join the network.
Wireless MAC Authentication
Selecting Wireless MAC Authentication in the “Advanced Configuration” screen
generates the “Wireless MAC Authentication” screen.
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This feature allows the user to control the Wireless LAN Network by denying or
allowing wireless access by specifying the MAC Address of the wireless client(s)
allowed or denied on the wireless network
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
Wireless Advanced Settings
Selecting Wireless Advanced Settings in the “Advanced Configuration” screen
generates the “Wireless Advanced Settings” screen.
SSID Broadcast
To prevent unknown users from associating with the Gateway’s network (by using
“ANY” as an SSID, for example), disable the Gateway’s SSID broadcast by clicking in
the circle next to “Disable.”
802.11b/g Mode
Access to the Gateway’s network can be restricted to wireless clients using either
the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the text
box and select the desired option. Actiontec recommends using the “Mixed” mode
(the default option), which enables both 802.11b and 802.11g wireless clients to join
the network.
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
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Chapter 4 Using Advanced Setup
LAN IP Address
Selecting LAN IP Address in the “Advanced Configuration” screen generates the
“LAN IP Address” screen.
The values in the “Device IP Address” and “Device LAN Netmask” text boxes are
the IP address and Subnet mask of the Gateway as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the
default factory settings (IP Address 192.168.0.1 Subnet mask 255.255.255.0).
the Gateway’s
Address is modified, ensure the
☞ Note: IfServer
range is within the same subnet. For more inforLAN IP
DHCP
mation, see “DHCP Server Configuration.”
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
DHCP Server
Selecting DHCP Server in the “Advanced Configuration” screen generates
the “DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off.
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Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP
Server option is Off, ensure the IP addresses of the networked computers are
on the same subnet as the IP address of the Gateway. For more information, see
“DHCP Server Configuration.”
DHCP Server Configuration
Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates
the “DHCP Server Configuration” screen. Change IP address range and DNS server
information here.
Beginning IP Address
The “Beginning IP Address” is the IP address at which the DHCP server starts
assigning IP addresses. Actiontec recommends keeping the factory default setting
(192.168.0.2).
Ending IP Address
The “Ending IP Address” is the IP Address at which the DHCP Server stops
assigning IP addresses. Actiontec recommends keeping the factory default settings (192.168.0.254).
The beginning and ending IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network.
Note that the first three groups of numbers of the addresses are identical; this
means they are on the same subnet. The IP address of the Gateway must be
on the same subnet as the IP address range it generates. For instance, if the
Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
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Chapter 4 Using Advanced Setup
DNS (Dynamic or Static)
These options designate the type of DNS server provided by the ISP. If the ISP
provided DNS server information, select the type here. If not, leave as is.
DNS Server 1
“DNS Server 1” is the primary DNS server provided by the ISP. If the ISP provided DNS server information, enter it here. If not, leave the text box intact.
DNS Server 2
“DNS Server 2” is the secondary DNS provided by the ISP. If the ISP provided secondary DNS server information, enter it here. If not, leave the text box intact.
Services Blocking
Selecting Services Blocking in the “Advanced Configuration” screen generates the
“Services Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Enter the computer’s IP address in the IP Address: text box.
2. Select the Internet service(s) to be blocked.
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”
text box.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
4. To remove blocked services, select the computer’s IP address in the “Blocked IP
Address List” text box and click Remove.
Netmeeting
If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the
circle next to “On” and entering the IP address of the computer. Click Next, then
click Save and Restart to apply the settings. If Netmeeting is not needed, click the
circle next to “Off.”
Netmeeting is used for
/Private addressing only. If
☞ Note:
the computer is configured for Unnumbered Mode and has a
NAT
IP
Public IP Address, Netmeeting does not have to be enabled.
Website Blocking
Selecting Website Blocking in the “Advanced Configuration” screen generates the
“Website Blocking” screen. This feature enables the Gateway to block Web sites
to all computers on the network. To block a Web site, enter the address of the
Web site in the “Website” text box and click Add. The blocked Web site address is
displayed in the “Blocked Website List” text box, and will not be available to computers on the network. To remove a blocked Web site, click on it in the “Blocked
Website List,” then click Remove. Website Blocking supports blocking up to 50
Web sites.
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Remote Management
Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to the
Gateway through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting).
To access the Gateway from the Internet, activate Remote Management by selecting
On and writing down the WAN IP address of the Gateway (see “WAN IP Address”).
On a computer outside of the network, open a Web browser and enter the
Gateway’s WAN IP address in the address text box. The Gateway’s Main Menu (or a
password prompt, if a password has been set) appears in the browser window.
Before Remote Management can be activated, the admin☞ Note:
istrator password must be set. To do this, go to the Setup screen
and select Change Admin Password. Follow the instructions in
the subsequent screens.
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Port Forwarding
Selecting Port Forwarding in the “Advanced Configuration” screen generates the
“Port Forwarding” screen. Port forwarding allows certain programs to bypass the
Gateway’s built-in firewall, allowing access to parts of the network (for hosting a
Web or FTP server, for example). To use port forwarding, enter the IP port range in
the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting. See “DMZ Hosting,” below, for more information.)
Choose the protocol type from the “Protocol” list box, then enter the IP address of
the computer on the network to be used as a host. Click Add. The forwarded ports
appear in the “List of Forwarded Ports” text box.
To remove forwarded ports, highlight them, then click Remove.
Clicking Advanced brings up the “Advanced Port Forwarding” screen.
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Chapter 4 Using Advanced Setup
In this screen, the user can allow only certain IP addresses to access forwarded
ports. Enter the port range of the forwarded ports in the “Remote IP Port
Range” text boxes, enter the IP address to be allowed access in the “Remote
IP Address” text box, then click “Add.” The active forwarded ports will appear in the
“List of Forwarded Ports” text box.
To deactivate a forwarded port, select it from the “List of Forwarded Ports” text
box, then click “Remove.”
DMZ Hosting
Selecting DMZ Hosting in the “Advanced Configuration” screen generates the
“DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer
on the network to be used as a DMZ host in the “DMZ Host IP Address” text box,
then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Gateway’s network. Access to the network resources while DMZ
hosting is active is blocked. Actiontec recommends activating DMZ hosting only as
long as necessary.
The DMZ Host computer will be vulnerable to comM Warning:
puter hackers on the Internet while in DMZ mode.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Firewall
Selecting Firewall in the “Advanced Configuration” screen generates the “Firewall
Security Level” screen. Select the level of security needed for the network. See
Appendix F for details concerning each level of security.
Dynamic Routing
Selecting Dynamic Routing in the “Advanced Configuration” screen generates the
“Dynamic Routing” screen.
If another router or gateway is set up behind the Gateway in the network configuration, consult the documentation that came with the other router/gateway to see
what kind of Dynamic Routing is required operate it with the Gateway, then select
the appropriate option.
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Chapter 4 Using Advanced Setup
NAT (Network Address Translation)
Selecting NAT in the “Configuring the Advanced Settings” screen generates the
“NAT” screen. The Gateway’s basic firewall security is based on NAT. Disabling NAT
allows the computers connected to the Gateway to be accessed by outside parties.
Do not turn NAT off unless instructed to do so by the ISP.
Static Routing
Selecting Static Routing in the “Advanced Settings” screen generates the “Static
Routing” screen. Enter the addresses in their respective text boxes, then click Add.
The address will appear in the “Static Routing Table.” To remove an address, highlight it by clicking on it in the Static Routing Table, then click Remove.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
UPnP (Universal Plug and Play)
Selecting UPnP in the “Configuring the Advanced Settings” screen generates the
“UPnP” screen. In this screen, the Universal Plug and play option is turned on or
off by activating the appropriate circle.
Universal Plug and Play is a zero-configuration networking protocol that allows
hardware and software (such as Netmeeting) to operate more efficiently. If
Netmeeting is not running properly, activate UPnP.
Activating
presents a slight security risk. After fin☞ Note:
ishing with the hardware or software using
, Actiontec recUPnP
UPnP
ommends deactivating UPnP.
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Viewing the
Gateway’s Settings
5
After configuring the Gateway, settings can be viewed by selecting Status in the
Main Menu. In the left hand column, there are other Status options available:
Routing Table, WAN Status, LAN Status, and Active User List.
No settings (other than connecting or disconnecting from the Internet) can be
changed from the Current Status screen.
Status
Selecting “Status” from the Main Menu screen generates the “Current Status”
screen.
Firmware Version
Displays the firmware version the Gateway is currently running.
MAC Address
Displays the MAC (Media Access Control) address of the Gateway.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
WAN - Connection
Displays the state of the connection to the ISP service (Connected or
Disconnected).
WAN - Mode
Displays the type of connection used to communicate with the ISP.
WAN - IP Address
Displays the IP Address the ISP assigned to the Gateway.
WAN - Subnet Mask
Displays the Subnet Mask address the ISP assigned to the Gateway.
WAN - Gateway
Displays the Gateway address (for the IP Address and Subnet Mask) the ISP
assigned to the Gateway.
WAN - DNS #1 & #2
Displays the Domain Name Server address(es) the ISP assigned to the Gateway.
LAN - IP Address
Displays the Local Area Network’s (LAN) IP address.
LAN - Net Mask
Displays the Subnet Mask address configured for the LAN IP address.
LAN - DHCP Server
Displays the state of the DHCP Server (On or Off).
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Chapter 5 Viewing the Gateway’s Settings
Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen displays
on overview of the Gateway’s routes.
WAN Status
Selecting WAN Status in the Current Status screen generates the “WAN Status”
screen. This screen displays on overview of the Gateway’s WAN (Wide Area
Network) connection.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
LAN Status
Selecting LAN Status generates the “LAN Status” screen. This screen displays on
overview of the Gateway’s LAN (Local Area Network) port connections.
Active User List
Selecting Active User List generates the “Active User List” screen. This screen displays a list of the users currently connected to the Gateway accessing the Internet
with Network Address Translation (NAT) security activated.
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Using Utilities
6
To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu”
screen. The “Utilities” screen appears.
From this screen, the Web activity log can be viewed, the DSL settings changed, the
Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Gateway’s network has visited. To access the Web Activity Log, select Web
Activity Log from the “Utilities” screen.
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Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log
screen, then enter a time value (in seconds) in the text box, or click on the down
arrow and select a time value from the menu that appears. The Web Activity Log
will refresh at the chosen interval.
Manual Refresh
To set the Web Activity Log screen to manual refresh, activate the circle next to
“Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web
Activity Log screen, click Refresh.
DSL Settings
To access the “DSL Settings” screen, select DSL Settings from the “Utilities” screen.
The Gateway’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be
changed from here. Actiontec recommends not changing these values without consulting the ISP.
Restore Default Settings
To restore the Gateway to its factory default settings, select Restore Default Settings
from the “Utilities” screen. When the “Restore Default Settings” screen appears, click
Restore Default Settings. Any changes made to the Gateway’s settings will be lost
and the factory default settings will be restored. During this process, the Gateway’s
Power light flashes and the Gateway is disabled.
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Chapter 6 Using Utilities
N
Warning: Do not unplug the power cord from the Gateway
during the Restore Default Settings process. Doing so may result
in permanent damage to the Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is fully
operational, and the default settings have been restored.
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance
the capabilities and boost the performance of the Gateway. Follow the on-screen
instructions to upgrade the Gateway’s firmware.
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Setting Up a Network
7
Other computers can be connected to the Gateway to form a network, which
allows the computers to transfer files, communicate with each other, and share an
Internet connection. The networked computers can be connected to the Gateway
in three ways: Ethernet, USB, or wirelessly.
Ethernet
The following procedure assumes the first computer connected to the Gateway was
connected via USB. If the first computer was connected via Ethernet, connect additional computers via USB (see page 72) or wirelessly (see page 77).
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy will start automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
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2. Read the instructions, select Additional Computer by clicking on the appropriate check box, then click Next.
3. Select Wired (USB or Ethernet), then click Next.
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Chapter 7 Setting Up a Network
4. Select Ethernet, then click Next.
5. When the next window appears, get the yellow Ethernet cable from the
Quick Start Kit, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
6. Plug one end of the yellow Ethernet cable into the yellow Ethernet port on
the back of the Gateway, then click Next.
7. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer, then click Next.
☞
Note: An Ethernet port looks similar to a phone port, but is
slightly bigger.
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8. Make sure the Power, DSL, Internet, USB, and Ethernet lights glow steadily
green, then click Next.
9. In the next window, the Installation Buddy checks the configuration of the
Gateway.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
10. A congratulations window appears.
The computer is connected to the Gateway via Ethernet.
USB
The following procedure assumes the first computer connected to the Gateway was
connected via USB. If the first computer was connected via USB, connect additional
computers via Ethernet (see page 67) or wirelessly (see page 77).
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
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2. Read the instructions, select Additional Computer by clicking on the appropriate check box, then click Next.
3. Select Wired (USB or Ethernet), then click Next.
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4. Select USB, then click Next.
5. When the next window appears, get the purple USB cable from the kit, then
click Next.
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Chapter 7 Setting Up a Network
6. Plug one end of the purple USB cable into the purple USB port on the back
of the Gateway, then click Next.
7. Plug the other end of the purple USB cable into a USB port on the front or
back of the computer, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
8. Make sure the Power, DSL, Internet, USB, and Ethernet lights glow steadily
green, then click Next.
9. In the next window, the Installation Buddy checks the configuration of the
Gateway.
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10. A congratulations window appears.
The computer is connected to the Gateway via USB.
Wireless
Computers wirelessly connected to the Gateway must have
☞ Note:
wireless capabilities (via a
wireless adapter,
wireless
PCI
USB
adapter, built-in wireless adapter, etc.). Also, the wireless radio
of the Gateway must be turned on (see step 6 of “Setting Up the
DSL Connection” on page 28 or “Wireless Settings” on page 44).
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
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2. Read the instructions, select Additional Computer by clicking on the appropriate check box, then click Next.
3. Select Wireless, then click Next.
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4. Read the on-screen instructions, then click Finish.
Make sure the computer and the Gateway are using the same wireless network
name. To wirelessly connect more computers to the Gateway, repeat this procedure.
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Troubleshooting
8
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Gateway’s Power light is on, as well as the appropriate lights for any
active connections (Ethernet, USB, Wireless). If the connection is not active,
reconnect the appropriate cable or adapter.
Connection to the Router
Check that the default IP address the computer is receiving is correct by selecting
Start, Run, and then typing ipconfig in the “Open” text box. The IP address
should be 192.168.0.x (with “x” representing a number from 2 through 255), and
the Default Gateway address should be 192.168.0.1. If not, restart the computer
to allow the Gateway to assign a IP address. If a static IP address was previously
assigned to the computer, it will need to be removed before the Gateway can
dynamically assign a new IP address. After the computer restarts, check the IP
address of the computer again. If it is still not correct, type ipconfig /? (note
the space after ipconfig) to release and renew the IP address.
Once the IP address has been verified as correct, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Gateway’s Web
Configurator Main Menu screen appears, verifying the Gateway’s active connection.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Connection to the Internet
To verify the Gateway’s connection to the Internet, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Gateway’s Web
Configurator Main Menu appears. Select Status, and once the “Status” screen
appears, verify that “Connected” is displayed in the “WAN” section of the screen.
If not, power cycle the Gateway by unplugging and then replugging the Power
cord. After power cycling the Gateway, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections for your connection. After
saving all settings and restarting the Gateway, check the connection status again.
If still disconnected, unplug the Gateway’s Power cord and leave it unplugged for
at least 10 minutes. Replug the Power cord, restart the Gateway, and check the
connection again.
Frequently Asked Questions
This section contains a list of questions concerning the Gateway, and answers to
the questions.
General
I have run out of Ethernet ports on my Gateway. How do I add more
computers?
Plugging in an Ethernet hub or switch can expand the number of ports on the
Gateway. Connect a standard Ethernet cable from the “Uplink” port of the new
hub or switch to the Ethernet port on the Gateway, then connect additional
computers to the Ethernet hub or switch.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI,
IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Which connection speeds does the Gateway support?
The LAN connections on the Gateway support 10/100 Mbps. The WAN connection supports 8 Mbps because of the physical restrictions placed on broadband
connections. The 802.11g wireless connection supports up to 54 Mbps connection speeds (depending on signal quality, environmental factors, and physical
distance).
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Chapter 8 Troubleshooting
Will my Xbox work with the Gateway?
Yes, the Gateway is compatible with the Xbox. You will need to set a static IP on
the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP
and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution
errors.
Is the Gateway flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator (see page 63).
Does the Gateway function as a DSL modem?
Yes, the Gateway has a built-in DSL Modem.
Wireless
Can I use an 802.11b wireless card to connect to the Gateway?
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g standard
is backward compatible with the 802.11b standard. The Gateway can be setup to
handle just “g” wireless cards, just “b” wireless cards, or both.
If I install several Gateways in different locations in my building, will they
be able to talk to each other? Will I be able to stay connected as I move
between them?
The Gateway does not communicate with other access points, since it is a single
access point system. If you install several Gateway devices and move between
coverage areas, your wireless device would actually have to reconnect to a separate network.
Which wireless cards will work with the Gateway?
The Gateway will connect with any wireless card supporting the 802.11g or
802.11b wireless standards.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Can my wireless signal pass through floors, walls, and glass?
The physical environment around the Gateway can have a varying effect on
wireless signal strength and quality. The more dense an object, the greater the
interference. Concrete or metal reinforced structures will experience a higher
degree of signal loss than those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this
device compatible with the Gateway?
Yes, the Apple Airport system complies with the 802.11b standards. If you use the
WEP security feature, refer to the Apple Airport documentation for information
on the proper method to enter the WEP key for compatibility with the Gateway’s
hexadecimal WEP entry.
Network
I use my laptop at work and at home. Is there something special I need to
do to make it work in both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain,
Password, User name, IP addressing, and any other specific settings used by your
company. You may also use third-party software like NetSwitcher to automatically switch between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press
Enter. When the “Winipcfg” window appears, ensure your network device is
selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When
the command screen is displayed, type ipconfig and press Enter.
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Chapter 8 Troubleshooting
I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Select the appropriate operating system, below, and follow the steps to
refresh your IP address.
Windows 95, 98, 98SE, and Me - Go to Start, Run, type winipcfg, and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Go to Start, Run, type cmd, and press Enter. At the
DOS prompt type ipconfig /release, then type ipconfig /renew.
(Note the space after ipconfig.)
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific information about whether a game is capable of Internet or LAN play, refer to the
game documentation. Some games require ports to be forwarded to host or join
games over the Internet.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port 8080 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring the
server for static IP address use is recommended.) For an FTP server, enable port
forwarding for port 21 to the IP address of the server. (Configuring the server for
static IP address use is recommended.)
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Connections
How many computers can be connected through the Gateway?
The Gateway is capable of 254 connections, but having no more than 45 connections is recommended. As the number of connections increases, the available
speed for each computer decreases.
Security
What is the default username for the Gateway?
The default username for the router is admin (all lower case). To activate the
password to protect the Gateway, change the default password, which is blank by
default. Remote management is not available on the Gateway until the default
password is changed.
Does the Gateway function as a firewall?
Yes. The Gateway provides its security through the use of NAT firewall, which
acts as a physical barrier between your network and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private
IP addresses of the computers on your network with a single public IP address.
With NAT, the private IP address of the computers on your network is never
transmitted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Gateway supports pass-through for PPTP, L2TP, and IPSec.
Can I use Internet firewall or security programs with my network?
Because the Gateway uses NAT firewall security, it is not necessary to use any
other program for security. The use of third-party firewall or Internet security
software is not recommended, since certain programs create problems on a private network (BlackIce Defender, Norton Internet Security, and ZoneAlarm, for
example).
86
A
Reference
This appendix contains information about various topics, including accessing
information about your Windows computer.
Locating Computer Information
The following procedure is valid for computers running Windows 98 SE, Me,
NT 4.0, 2000, and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5.
From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The free space value is the available space on the hard disk.
10. Close all windows.
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Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7.
When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9.
Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3a. Windows Me: The “Search Results” window appears. In the “Search for files or
folders named” text box, enter:
*.cab
3b. Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
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Appendix A Reference
4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5.
Click Search Now.
6a. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL.
6b. Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8.
Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7.
When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9.
Close the Find: All Files window.
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Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6.
Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9.
Close the Search Results window.
90
Setting Up Static IP
on the Computer
B
To communicate with the Gateway from a computer on the network (to use
the Web Configuration Utility, for example), the user may have to switch the IP
address settings from DHCP-enabled to static IP, so that the computer and the
Gateway are on the same network subnet.
To set up static IP on a computer, select the operating system and follow the
instructions.
The following procedures are based on the Gateway’s
☞ Note:
factory default address. If the Gateway’s address has been
IP
IP
changed, enter the new IP address when instructed to enter an IP
address.
Windows 98 SE
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix B Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Select IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
12. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Gateway’s Web Configuration Utility.
Windows Me
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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Appendix B Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix B Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Gateway’s Advanced Setup utility.
Windows 2000
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
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Appendix B Setting Up Static IP on the Computer
5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection.
If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in the computer by finding the name of
the network card in the Device Name column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
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7. The “Local Area Connection Properties” window appears. Click General.
8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the General tab, make sure the circle next to “Use the following IP Address
” is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
11. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix B Setting Up Static IP on the Computer
12. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
14 In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window
disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing access to the
Gateway’s Web Configuration Utility.
Windows XP
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network
Connections.
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Appendix B Setting Up Static IP on the Computer
5. In the “Network Connections” window, double-click Local Area Connection.
A number may be displayed after the Local Area Connection. If more than
one Local Area Connection is listed, locate the one that corresponds to the
network card installed in your computer by finding the name of the network
card in the Device Name column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
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7. The “Local Area Connection Properties” window appears. Select General.
8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the General tab, make sure the circle next to “Use the following IP Address
” is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
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Appendix B Setting Up Static IP on the Computer
11. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
12. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
13. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
14 In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window
disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing access to the
Gateway’s Web Configuration Utility.
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Computer Security
C
The Internet is a giant network of computers located all over the world. When
a computer is connected to the Internet, it can exchange information with any
other computer on the Internet. This allows a computer user to send E-mail, surf
the World Wide Web, download files, and buy products and services online, but it
also makes the computer vulnerable to attack from persons intent on doing harm.
Unless access to the computer is controlled, someone on the Internet can access the
information on the computer and steal, damage, or destroy that information.
Actiontec recommends securing your computer from unwanted intrusion. Security
is ultimately the end user’s responsibility. Please secure your computer, and don’t
be a victim.
Comparing DSL Service with a Dial-Up Modem
With a dial-up modem, a computer user makes an Internet connection by dialing
a telephone number, surfs the Internet for a period of time, and then disconnects
the dial-up modem. No one on the Internet can access a computer not connected
to the Internet.
Unlike a dial-up modem, DSL service is “always connected.” The connection is
always available – there is no need to dial a phone number to access the Internet.
The computer can be connected to the Internet all the time.
With both types of Internet connections, access to the computer must be controlled to make sure someone on the Internet doesn’t access the information on
the computer. The longer the computer is connected to the Internet, the easier it
is for someone on the Internet to find the computer and attempt to access it without permission. DSL service also provides fast Internet connections. This not only
improves Internet performance, it also improves Internet performance for anyone
attempting to access the computer.
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Gateway Security
If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide the Gateway an administrative password. If a password is not set, someone
on the Internet can access the Gateway and change its configuration or steal your
PPP login name and password. For instructions on setting the password, see the
“Advanced Setup” chapter.
If connecting to the ISP through bridging mode, the Gateway should be safe from
unwarranted and illegal intrusion.
Computer Security
To protect the valuable information on the computer, review the following topics.
These topics cover software programs and operating system features affecting the
security of the computer’s data.
Anti-Virus Programs
The computer should have an anti-virus program, and the virus definitions should
be updated on a regular basis – at least once a month.
E-Mail Attachments
Never run a program received as an attachment to an E-mail message unless the
program is known to be safe. A program from an unknown source can delete all
the files on the computer’s hard disk or install a “back door” software application
that lets people on the Internet gain access to the computer without permission.
Internet Browsers
Always exit the Internet browser (Internet Explorer or Netscape Navigator, for
example). Never “minimize” the browser or leave it open in the background.
Breaking into a computer is easier when an Internet browser is running.
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Appendix C Computer Security
Network Applications
Network applications (such as software programs) that allow remote access to the
computer also make the computer vulnerable to access from other people on the
Internet. If using a network application that allows remote access, consider installing a firewall.
Electronic Security
Here are two methods to secure your computer electronically.
Network Address Translation
If a local area network and a PPP connection to the ISP using dynamic IP addresses
through a DHCP server are being used, Network Address Translation (NAT) is
being used. NAT provides a very basic level of security.
Firewalls
The safest way to prevent attacks on the computer is through a firewall – a hardware device or software program that protects the computer from unauthorized
access by controlling who can access your computer and by monitoring the transmissions between the computer and the Internet
Windows XP has a built-in firewall. For more information, select Help and
Support Center from the Help menu. Search for Internet Connection Firewall.
If Windows 98 SE, Me, NT 4.0, or 2000 is running on the computer, consider installing a firewall. Hardware and software firewall products are changing rapidly as
more homes and businesses establish high-speed digital connections between their
local area networks and the Internet.
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110
Specifications
D
General
Model Number
GT701WG-00 (54 Mbps Wireless DSL Gateway)
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.11g (Wireless)
G.dmt
G.lite
t1.413
RFC 1483, 2364, 2516
Protocol
LAN - CSMA/CD
WAN - PPP, DHCP, Static IP
WAN
Full-rate ADSL Interface
LAN
10/100 RJ-45 switched port
USB port
Speed
LAN Ethernet: 10/100 Mbps auto-sensing
Wireless: 802.11g 54 Mbps optimal (see “Wireless Operating Range” for details)
Cabling Type
Ethernet 10BaseT: UTP/STP Category 3 or 5
Ethernet100BaseTX: UTP/STP Category 5
USB
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Wireless Operating Range
Indoors
Up to 91 M (300 ft.)
Outdoors
Up to 533 M (1750 ft.)
Topology
Star (Ethernet)
LED Indicators
Power, DSL, Internet, Ethernet, USB, Wireless
Environmental
Power
External, 12V DC, 600mA
Certifications
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL
Operating Temperature
0º C to 40º C (32º F to 104º F)
Storage Temperature
-20º C to 70º C (-4º F to 158º F)
Operating Humidity
10% to 85% (non-condensing)
Storage Humidity
5% to 90% (non-condensing)
☞ Note: Specifications are subject to change without notice.
112
E
Glossary
Access Point
A device that allows wireless clients to connect to one another. An access point
can also act as a bridge between wireless clients and a “wired” network, such as
an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network. If connected
to an Ethernet network, the access point monitors Ethernet traffic and forwards
appropriate Ethernet messages to the wireless network, while also monitoring
wireless traffic and forwarding wireless client messages to the Ethernet network.
ATM (Asynchronous Transfer Mode)
A networking technology based on transferring data in fixed-size packets.
Client
A desktop or mobile computer connected to a network.
DHCP (Dynamic Host Configuration Protocol)
A protocol designed to automatically assign an IP address to every computer on
the network.
DNS (Domain Name System) Server Address
Allows Internet host computers to have a domain name and one or more IP
addresses. A DNS server keeps a database of host computers and their respective
domain names and IP addresses so that when a user enters a domain name into
a Web browser, the user is sent to the proper IP address. The DNS server address
used by computers on the home network corresponds to the location of the DNS
server the ISP has assigned.
DSL (Digital Subscriber Line) Modem
A modem that uses existing phone lines to transmit data at high speeds.
Encryption
A method to provide wireless data transmissions a level of security.
ESSID (Extended Service Set Identifier)
A unique identifier for a wireless network. Also known as “SSID.”
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Ethernet Network
A standard wired networking configuration using cables and hubs.
Firewall
A method preventing users outside the network from accessing and/or damaging files or computers on the network.
Gateway
A central device that manages the data traffic of the network, as well as data traffic to and from the Internet.
IP (Internet Protocol) Address
A series of four numbers separated by periods identifying a unique Internet
computer host.
ISP Gateway Address
An IP address for the Internet router. This address is only required when using a
cable or DSL modem.
ISP (Internet Service Provider)
A business that allows individuals or businesses to connect to the Internet.
LAN (Local Area Network)
A group of computers and devices connected together in a relatively small area
(such as a house or an office). A home network is considered a LAN.
MAC (Media Access Control) Address
The unique hardware address of a device connected to a network.
NAT (Network Address Translation)
A method allowing all of the computers on a home network to use one IP
address, enabling access to the Internet from any computer on the home network without having to purchase more IP addresses from the ISP.
PC Card
An adapter that inserts in the PCMCIA slot of a computer, enabling the communication with a device.
114
Appendix E Glossary
PPPoE (Point-To-Point Protocol over Ethernet)/
PPPoA (Point-To-Point Protocol over ATM)
Methods of secure data transmission.
Router
A central device that manages the data traffic of the network.
Subnet Mask
A set of four numbers configured like an IP address used to create IP address
numbers used only within a particular network.
SSID
See “ESSID.”
TCP/IP (Transmission Control Protocol/Internet Protocol)
The standard protocol for data transmission over the Internet.
WAN (Wide Area Network)
A network that connects computers located in separate areas, (i.e., different
buildings, cities, countries). The Internet is a WAN.
WECA (Wireless Ethernet Compatibility Alliance)
An industry group that certifies cross-vender interoperability and compatibility
of IEEE 802.11b wireless networking products and promotes the standard for
enterprise, small business, and home environments.
WLAN (Wireless Local Area Network)
A group of computers and other devices connected wirelessly in a small area.
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F
Firewall Security
Level Services Table
The following information is related to the Firewall options (High, Medium, and
Low) section in the “Advanced Setup” chapter of this manual (see page 56). The
types of services and their respective ports are listed in the two right-hand columns: the “In” column details whether a particular service can be accessed by a
user outside of the network; and the “Out” column details whether a computer on
the Gateway’s network can access a particular incoming service.
For example, in the “High Security Level” section below, the http service uses port
80. Since no is listed in the In column, a user outside the Gateway’s network cannot access a computer on the network via the http service; in this case, no computers on the network can be used as a Web server (i.e., to host a Web site accessible to
outside users). However, since yes is listed in the Out column, all computers on the
Gateway’s network can access the Internet via the http port.
If Basic Security is selected in the “Firewall” screen, firewall filtering is based on the
basic NAT firewall.
High Security Level
Service
http
dns
ftp
telnet
smtp
pop3
nntp
real audio/video
icmp
H.323
T.120
SSH
imap
https
secure imap
secur pop3
Port
80
53
21
23
25
110
119
7070
n/a
1720
1503
22
163
443
983
885
In
no
no
no
no
yes
yes
no
no
no
no
no
no
yes
yes
yes
yes
117
Out
yes
yes
no
no
yes
yes
no
no
yes
no
no
no
yes
yes
yes
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Medium Security Level
Service
http
dns
ftp
telnet
smtp
pop3
nntp
real audio/video
icmp
H.323
T.120
SSH
imap
https
secure imap
secure pop3
Port
80
53
21
23
25
110
119
7070
n/a
1720
1503
22
163
443
983
885
In
no
no
no
no
yes
yes
no
yes
no
no
yes
no
yes
yes
yes
yes
Out
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
In
no
yes
no
no
yes
yes
no
no
yes
yes
yes
yes
yes
yes
yes
yes
Out
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
Low Security Level
Service
http
dns
ftp
telnet
smtp
pop3
nntp
real audio/video
icmp
H.323
T.120
SSH
imap
https
secure imap
secure pop3
Port
80
53
21
23
25
110
119
7070
n/a
1720
1503
22
163
443
983
885
118
Appendix F Firewall Security
Basic Security Level
NAT (Network Address Translation) only.
Service Acronym Definitions
http
HyperText Transfer Protocol. This protocol delivers information over the
Internet, and is used when a computer connects to a Web site via an Internet
browser.
dns
Domain Name System. A data query system used to translate host names into
Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111).
ftp
File Transfer Protocol. A protocol used to transfer files over the Internet.
telnet
An Internet communications protocol enabling one computer to function as a
terminal working from another (remote) computer.
smtp
Simple Mail Transfer Protocol. A protocol used to transfer E-mail between
computers over the Internet. Can be used to send and receive mail.
pop3
Post Office Protocol 3. Another protocol used to transfer E-mail between
computers. Usually employs a pop3 server, and is used to receive mail only.
nntp
Network News Transfer Protocol. A protocol used to distribute and retrieve
news articles over the Internet.
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real audio/video
A protocol used to transfer Real Audio or Real Video files.
icmp
Internet Control Message Protocol. Allows error messages, text packages, and
informational messages to be transferred over the Internet.
H.323
A standard protocol for sending audio and video over the Internet.
T.120
A standard protocol for multimedia teleconferencing over the Internet.
SSH
Secure Shell. A method for the secure transfer of files from another computer.
Also enables remote capabilities (terminal, log in, etc.).
imap
Internet Message Access Protocol. A protocol for retrieving E-mail messages.
https
HyperText Transfer Protocol using Secure Socket Layer. A secure version of the
protocol that delivers information over the Internet.
120
Non-Windows
System Setup
G
The Gateway supports both the Classic Macintosh operating systems (9.2.2 and
below), as well as OS X.
When installing any software, consult the user manual and
☞ Note:
help files supplied with the software for detailed information.
Actiontec provides the following information as a guideline only.
Classic
To configure the Gateway, Open Transport 2.5.2 or above must be loaded on the
computer.
1. Click Apple, Control Panels, then TCP/IP.
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2. When the “TCP/IP” window appears, select Edit from menu bar, then select
User Mode.
3. When the “User Mode” window appears, select Advanced, then click OK.
4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down
list.
5. Select Using DHCP Server from the “Configure” drop-down list.
6. Ensure the “Use 802.3” option is not checked.
7. Disregard any addresses in the IP Address text boxes. They will be reacquired
when the first connection is made.
8. Click Options and when the “TCP/IP Options” window appears, select Active.
Ensure the “Load only when needed” option is not checked, then click OK.
9. Close the “TCP/IP” window and when prompted to save changes, click Save.
10. Restart the computer. The TCP/IP settings are configured.
To finish setting up the computer to connect with the Gateway, follow the instructions in chapter 3, “Performing a Basic Setup,” on page 33.
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Appendix G Non-Windows Setup
OS X
1. From the Apple Menu, select System Preferences.
2. When the “System Preferences” window appears, click Network.
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3. The Network window appears. Select Built-In Ethernet from the “Show”
drop-down list.
4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP.
5. Click Apply Now and close the “System Preferences” application. The TCP/
IP settings are configured.
To finish setting up the computer to connect with the Gateway, follow the instructions in chapter 3, “Performing a Basic Setup,” on page 33.
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Installation Buddy
Settings
H
The following information relates to step 3 of the Installation Buddy (see pages 8
and 16). The letters correspond to the following settings:
A
Default Mode - PPPoE
Default VPI - 0
Default VCI - 35
B
Default Mode - PPPoA
Default VPI - 0
Default VCI - 35
C
Default Mode - PPPoE
Default VPI - 8
Default VCI - 35
D
Default Mode - PPPoA
Default VPI - 8
Default VCI - 35
E
Default Mode - PPPoE
Default VPI - 0
Default VCI - 32
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
F
Default Mode - PPPoA
Default VPI - 0
Default VCI - 32
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Notices
Regulatory Compliance Notices
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by implementing one or more of the following measures:
s
Reorient or relocate the receiving antenna;
s
Increase the separation between the equipment and receiver;
s
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected;
s
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Actiontec Electronics, Inc., may void
the user’s authority to operate the equipment.
Declaration of conformity for products marked with the FCC logo – United States
only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference;
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
2. This device must accept any interference received, including interference that
may cause unwanted operation.
To comply with FCC RF exposure compliance require☞ Note:
ments, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with
any other antenna or transmitter.
For questions regarding your product or the FCC declaration, contact:
Actiontec Electronics, Inc.
760 North Mary Ave.
Sunnyvale, CA 94086
United States
Tel: (408) 752-7700
Fax: (408) 541-9005
Miscellaneous Legal Notices
© 2004 Actiontec Electronics, Inc. Actiontec Installation Buddy, Connection 1-2-3,
Solutions for the Digital Life, Actiontec Digital Gear, and the Actiontec logo are
trademarks or registered trademarks of Actiontec Electronics, Inc.
All other names are the property of their respective owners.
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Limited Warranty
Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that
this hardware product will be free from defects in workmanship and materials,
under normal use and service, for twelve (12) months from the date of purchase
from Actiontec Electronics or its authorized reseller.
Actiontec Electronics’ sole obligation under this express warranty shall be, at
Actiontec’s option and expense, to repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or if neither
of the two foregoing options is reasonably available, Actiontec Electronics may, in its
sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Actiontec Electronics,
Inc. Replacement products may be new or reconditioned. Actiontec Electronics warrants any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer.
Software: Actiontec Electronics warrants to Customer that each software program
licensed from it will perform in substantial conformance to its program specifications, for a period of ninety (90) days from the date of purchase from Actiontec
Electronics or its authorized reseller. Actiontec Electronics warrants the media containing software against failure during the warranty period. The only updates that
will be provided are at the sole discretion of Actiontec Electronics and will only
be available for download at the Actiontec Web site, www.actiontec.com. Actiontec
Electronics’ sole obligation under this express warranty shall be, at Actiontec
Electronics’ option and expense, to refund the purchase price paid by Customer
for any defective software product, or to replace any defective media with software
which substantially conforms to applicable Actiontec Electronics published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. Actiontec Electronics makes
no warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be
corrected. For any third-party products listed in the Actiontec Electronics software
product documentation or specifications as being compatible, Actiontec Electronics
will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party’s product or from use of
the software product not in accordance with Actiontec Electronics published specifications or user guide.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED
WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A
SEPARATE END-USER LICENSE AGREEMENT.
THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE
END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Obtaining Warranty Service: Customer may contact Actiontec Electronics
Technical Support Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from Actiontec Electronics or
its authorized reseller may be required. Products returned to Actiontec Electronics
must be pre-authorized by Actiontec Electronics with a Return Merchandise
Authorization (RMA) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for tracking of the package. The
repaired or replaced item will be shipped to Customer, at Actiontec Electronics’
expense, not later than thirty (30) days after Actiontec Electronics receives the
defective product.
Return the product to:
(In the United States)
Actiontec Electronics, Inc.
760 North Mary Avenue
Sunnyvale, CA 94086
Actiontec Electronics shall not be responsible for any software, firmware, information, memory data, or Customer data contained in, stored on, or integrated with
any products returned to Actiontec Electronics for repair, whether under warranty
or not.
WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT,
ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC ELECTRONICS
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Limited Warranty
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY
IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT
OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR
BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW,
ACTIONTEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS
ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCT, EVEN IF ACTIONTEC ELECTRONICS OR ITS AUTHORIZED RESELLER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT ACTIONTEC ELECTRONICS’ OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Disclaimer: Some countries, states or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential
damages for certain products supplied to consumers, or the limitation of liability
for personal injury, so the above limitations and exclusions may be limited in their
application to you. When the implied warranties are not allowed to be excluded in
their entirety, they will be limited to the duration of the applicable written warranty.
This warranty gives you specific legal rights which may vary depending on local law.
Dispute Resolution: The customer may contact the Director of Technical Support
in the event the Customer is not satisfied with Actiontec Electronics’ response to
the complaint. In the event that the Customer is still not satisfied with the response
of the Director of Technical Support, the Customer is instructed to contact the
Director of Marketing. In the event that the Customer is still not satisfied with the
response of the Director of Marketing, the Customer is instructed to contact the
Chief Financial Officer and/or President.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
Governing Law: This Limited Warranty shall be governed by the laws of the State
of California, U.S.A., excluding its conflicts of laws and principles, and excluding
the United Nations Convention on Contracts for the International Sale of Goods.
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