Actiontec electronic Wireless-Ready Network Router User Manual

Wireless–Ready
DSL Gateway
User Manual
Table of Contents
Introduction
1
Package Contents
Minimum System Requirements
Technical Support
Connecting the Gateway
Connecting the Power and DSL Cable
Connecting to a Computer
Connecting the Phone Filters
Connecting Network Computers
Configuring the Gateway
Using Qwest DSL
Connecting to the Internet
Disconnecting from the Internet
Basic Setup
1
1
2
3
3
5
7
8
11
15
15
15
17
Basic Setup
Gateway Features
17
19
Advanced Setup
23
Accessing Advanced Setup
WAN IP Address
Wireless Settings
LAN IP Address
DHCP Server
Services Blocking
Website Blocking
VPN Pass Through
Remote Management
Port Forwarding
DMZ Hosting
MAC Address Cloning
Status
Utilities
23
24
27
29
30
31
32
32
33
34
34
35
35
37
Web Activity Log
DSL Settings
Restore Default Settings
Upgrade Firmware
Troubleshooting
Reference
37
38
38
38
41
43
i
Locating Computer Information
Locating Windows Operating System Files
Wiring Information
Computer Security
43
44
46
49
Securing the Gateway and Computer
Specifications
49
53
General
Wireless Operating Range
LED Indicators
Environmental
Glossary
Notices
53
54
54
55
57
61
Regulatory Compliance Notices
Modifications
Limited Warranty
61
61
63
ii
1
Introduction
Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is
the simplest way to connect a multiple number of computers to a single highspeed broadband connection. This easy-to-use product is perfect for the home
office or small business. If you want to take your computing to the next level, the
Actiontec Wireless-Ready DSL Gateway is one of the keys to your success.
Package Contents
Four-port Actiontec Wireless-Ready DSL Gateway
Power adapter
Ethernet cable
USB cable
Installation CD
User guide and quick start guide
Warranty and registration card
Minimum System Requirements
Active DSL service
Computer with an 10 Mbps or 10/100 Mbps Ethernet connection
Microsoft Windows 95, Windows 98, Windows 98 Second Edition (SE),
Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000,
Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+
☞
Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS
Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
TCP/IP network protocol installed on each computer
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Actiontec Wireless-Ready DSL Gateway
Technical Support
Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you need assistance, the Actiontec Technical Support Department is
available every day from 6 A.M. to 11 P.M. (MST) to provide professional support.
Actiontec Electronics, Inc.
760 N. Mary Avenue
Sunnyvale, CA 94085
Technical Support
Phone: 719-884-8300
E-mail: techsupp@actiontec.com
Internet: www.actiontec.com/support
2
4
Connecting
the Gateway
The instructions that follow parallel closely with the steps contained in the Installation
Buddy, which provides a visual guide to setting up the Gateway. It is recommended
that the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, the user must first connect it to a computer via USB or
Ethernet cable. After connecting this first computer, other computers can be added
to the home network via USB, Ethernet, or wirelessly (see “Connecting Additional
Computers on page xx).
Connecting the Power and DSL Cable
1. Get the DSL Gateway from your DSL Quick Start Kit and take it out of the bag.
2. Get the Power Cord out of the Black Bag and plug the smaller end of the
Power Cord into the Black Port located on the back of the DSL Gateway.
3
Actiontec Wireless-Ready DSL Gateway
3. Confirm that the Power Light on the DSL Gateway is green.
4. Get the Phone Line Splitter out of the Black Bag.and plug the thin, rectangular end of the Splitter into the Phone Jack closest to your computer
5. Get the Black DSL Cable out of the Black Bag. and plug one end of the DSL
Cable into the DSL Port located on the back of the DSL Gateway.
6. Plug the other end of the DSL Cable into one of the two ports on the Splitter
plugged into the Phone Jack closest to your computer.
4
Chapter 2 Connecting the Gateway
7. Confirm that the Power and Internet Lights on the DSL Gateway are solid
green.
If the Internet Light continues to blink, confirm you have
☞ Note:
received notification from your DSL Service Provider that your
DSL service is on. Otherwise, contact your DSL Service Provider
immediately.
Connecting to a Computer
There are two ways to connect the Gateway to a computer: Ethernet or USB cable.
Ethernet
1. Get the Yellow Cable from the Yellow Bag, and plug one end of the Yellow
Cable into one of the Yellow Ports on the back of the DSL Gateway. The
Yellow Cable can be plugged into any of the Yellow Ports.
5
Actiontec Wireless-Ready DSL Gateway
2. Plug the loose end of the Yellow Cable into the Ethernet Port on the back of
the computer.
3. Confirm that one of the four Ethernet Network Lights on the DSL Gateway
is green (this may take a few moments).
If none of the Ethernet Network Lights glows green,
☞ Note:
check the Yellow Cable and ensure it has been connected properly.
USB
1. Get the Purple Cable from the Purple Bag and plug one end of the Purple
Cable into the Purple Port on the back of the Gateway.
6
Chapter 2 Connecting the Gateway
2. Plug the loose end of the Purple Cable into the USB Port on the front or
back of your computer.
Connecting the Phone Filters
Phone filters separate the DSL signal from the voice signal on the phone line to
allow the user to talk on the phone and be online at the same time. All devices
using the same phone line (the same phone number) as the DSL connection
require phone filters, including telephones, fax machines, caller ID boxes, and
answering machines.
To install a phone filter:
1. Unplug the device (telephone, answering machine, etc.) from the phone jack.
DO NOT unplug the black DSL Line from the phone
Caution:
jack near your computer.
2. Open the Clear Bag and remove the phone filters. The bag should contain
four small phone filters and one wall-mount phone filter.
If a wall-mount telephone needs a phone filter, use the wall mount phone filter.
Take the telephone off of the wall and install the wall-mount phone filter in the
phone jack, securing it with the screws (see the figure on the next page, after Step
3). For other devices that need phone filters, use the small phone filters.
7
Actiontec Wireless-Ready DSL Gateway
3. Plug a phone filter into the phone jack.
4. Plug one end of the phone cable into the phone jack and keep the other end
attached to the device.
5. Repeat steps 1-4 for every other device that shares a phone line with the DSL
connection.
Connecting Network Computers
Other computers can be connected to the Gateway to form a network. The network computers can be connected to the Gateway in three ways: Ethernet, USB, or
wirelessly.
Ethernet
Use the procedure for connecting the first computer to the Gateway via Ethernet
(see “Ethernet” on page xx) to connect network computers, substituting a standard, straight-through Ethernet cable for the yellow cable. Up to four network
computers can be connected to the Gateway via Ethernet.
8
Chapter 2 Connecting the Gateway
USB
Use the procedure for connecting the first computer to the Gateway via USB (see
“USB” on page xx) to connect network computers, substituting a standard, USB
cable for the purple cable. Only one computer can be connected to the Gateway
via USB.
Wireless
Computers to be added to the network wirelessly must have
☞ Note:
wireless adapter,
wireless adapter,
wireless capabilities (
PCI
USB
etc.).
1. Insert an Actiontec Wireless Adapter PC Card into the upper slot of the Gateway’s PC
Card slots.
2. Confirm the Wireless LED is glowing solid green.
3. To connect your wireless client (computer with wireless capabilities) to the
Gateway, enter the following in the wireless client’s settings:
Network name (SSID): ACTIONTEC
Encryption: None, or disabled
Refer to the documentation that came with the wireless adapter for more
information on how to set the Network name (SSID) and encryption.
The computer is now connected to the network wirelessly.
9
Actiontec Wireless-Ready DSL Gateway
10
3
Configuring
the Gateway
Once the Gateway has been connected to a computer, it must be configured. Use
the following procedure.
1. If you connected the DSL Gateway correctly, a “Congratulations” window
appears. Click Next.
2. The first “Actiontec Installation Buddy” window appears. Read the instructions onscreen, select the type of ISP protocol, then click Next. (If you chose
“RFC 1483,” go to Step 4.)
11
Actiontec Wireless-Ready DSL Gateway
3.
In the next window, type in the User ID and Password. If the ISP doesn’t
require this information, check the appropriate box. Click Next.
4. In the next window, select the type of Internet protocol your ISP connection
uses (Static IP or Dynamic IP [DHCP]), then click Next. (If “Dynamic IP”
was chosen, go to Step 6.)
12
Chapter 3 Configuring the Gateway
5. In the next window, type in the IP Address, Subnet, Gateway, DNS 1, and
DNS 2 addresses in their respective text boxes. Depending on your connection, you may not have to type an address in every text box.
6. The last window appears. Click Finish to exit the Installation Buddy.
The installation of the DSL Gateway is complete.
13
Actiontec Wireless-Ready DSL Gateway
14
Using Qwest DSL
4
Qwest DSL operates over home or business phone lines equipped with Qwest DSL
service. For this reason, the Qwest DSL connection is not portable; it can’t be
accessed while away from home or business. To connect while traveling, ask the
ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for
free, while others charge a minimal fee.
Qwest DSL is a highly reliable service, but it is possible to have a dial-up connection in the unlikely event that problems arise with the DSL service. Most Qwest
DSL ISPs provide a dial-up account for free. If not, there are a number of free
Internet providers whose products make great backup Internet access in the
unlikely event they are ever needed.
Connecting to the Internet
Whether connecting via Point-to-Point Protocol (PPPoE, PPPoA) or Bridging
Mode (RFC 1483), after connecting and configuring the Gateway, the Internet
connection is always on. Therefore, to connect or reconnect to the Internet, simply
turn on your computer, open the Web browser and go to the Web site of your
choice. No further set up is needed.
Disconnecting from the Internet
To disconnect from the Internet, close the Web browser. To completly disengage,
turn off the computer.
15
Actiontec Wireless-Ready DSL Gateway
16
5
Basic Setup
This section is a guide through a basic configuration of the Gateway, including
how to connect the Gateway to the ISP.
Basic Setup
To configure the gateway for basic operation:
1. Open the Web browser. In the address bar, enter
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
17
Actiontec Wireless-Ready DSL Gateway
4. Complete the two steps listed in the “Basic Setup” screen, then click Next.
6. Enter the User Name and Password provided by the ISP in the “DSL
Broadband Connection - PPPoE” screen. Click Next.
☞
Note: If the ISP uses a connection method other than PPPoE
(DHCP or Static IP, for example) see “Advanced Setup” to connect the Gateway.
7. Click Save and Restart in the “Save and Restart” screen.
8. The “Congratulations” screen appears. The Gateway is successfully configured.
18
Chapter 5 Basic Setup
The power LED flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Gateway is now configured and users can start
surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
Gateway Features
This section contains a quick description of the Gateway’s LEDs and switches.
Power LED - The Power LED displays the Gateway’s current status. If the Power
LED glows steadily green, the Gateway is receiving power and fully operational.
When the Power LED is rapidly flashing, the Gateway is initializing. If the Power
LED is not illuminated when the power adapter is plugged in, the Gateway has suffered a critical error and technical support should be contacted.
Internet LED - When the Internet LED glows steadily, the Gateway is connected
to the ISP.
Wireless LED - When the Wireless LED glows steadily, the Gateway is ready for
wireless networking.
Ethernet Network LED - The Ethernet Network LEDs glow when a network link
is established with a computer. A flashing LED signifies network traffic across the
specific Ethernet connection.
Reset Switch - Depressing the reset switch for one or two seconds will reset the
Gateway. To restore the Gateway’s factory default settings, depress and hold the
Reset Switch for approximately 10 seconds.
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Actiontec Wireless-Ready DSL Gateway
20
Chapter 5 Basic Setup
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Actiontec Wireless-Ready DSL Gateway
22
Advanced Setup
6
This section contains information concerning advanced configuration, such as
wireless settings, remote management, and Web site blocking.
Accessing Advanced Setup
To access the Advanced Setup configuration screens, follow these instructions:
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Actiontec Wireless-Ready DSL Gateway
4. In the next screen, read the recommendations. To perform an advanced setup
on the Gateway, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Click Save and Restart on the bottom left-hand side of
☞ Note:
the screen after finishing the configuration of one or more of
the Advanced Setup settings.
WAN IP Address
Selecting WAN IP Address in the “Advanced Configuration” screen generates the
“WAN IP Address” screen. WAN IP Address allows manual set up of the IP address
of the Gateway. There are three ways to do this: Obtain an IP Address through
PPPoE, Obtain an IP Address Through DHCP, and Specify a Static IP Address.
Some
providers use
o to establish communica☞ Note:
tion with an end user, while others use static . Cable modem
DSL
PPP E
IP
providers and other types of broadband Internet connections
(such as fixed point wireless) may use either DHCP or Static IP
address. If unsure about which connection is present, check
with the ISP before continuing.
24
Chapter 6 Advanced Configuration
After selecting a connection type, click Next to continue configuring the connection.
Obtain an IP Address through PPPoE or PPPoA
Select this option to allow the Gateway to use the Point-to-Point over Ethernet
(PPPoE) or Point-to-Point over ATM (PPPoA) protocol.
If a User Name and Password was entered during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If not, enter the
information now. If the information is unavailable, contact the ISP.
25
Actiontec Wireless-Ready DSL Gateway
Obtain an IP Through DHCP
Select this option (used for cable modem configurations without a Static IP
assigned by an ISP) to allow the modem to query the ISP and receive IP address and
routing information. Some ISPs need to authenticate their end users with a Host
Name and/or Domain Name. If this is the case, check with the ISP for a host name
and domain name and enter them in the “Broadband Connection via DHCP”
screen. If the ISP does not require these settings, leave the text boxes blank.
Host and domain name information may also be accessed
☞ Note:
from the computer originally connected to the cable modem.
Specify a Static IP Address
Select this option if assigned a static (specific) IP Address by the ISP. Enter the IP
Address, along with the Subnet Mask and Default Gateway Address (also provided by the ISP), in the “Broadband Connection via Static IP Address” screen. If
required to provide a Host Name and Domain Name, enter them here as well.
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Chapter 6 Advanced Configuration
Wireless Settings
Selecting Wireless Settings in the “Advanced Configuration” screen generates the
“Wireless Settings” screen. Modify the wireless capabilities of the Gateway here.
ESSID
ESSID is the network name assigned to the wireless network. The factory default
setting is “ACTIONTEC.” Although Actiontec recommends keeping the default value
intact, the ESSID value can be modified, using any combination of alphanumeric
characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on the
Gateway’s wireless network must have this same ESSID value. (For the Actiontec
802.11b Wireless PC Card, the ESSID value must be the same as the SSID value.)
Channel
Channel assigns the frequency band at which the Gateway communicates. In the
United States, use channels 1-11. (The factory default value is set to 1.)
Wireless Equivalent Privacy
Wireless Equivalent Privacy (WEP) is an encryption method used with the 802.11b
standard to ensure data security over wireless networks. The Gateway offers three
levels of WEP: Off, 64-bit, and 128-bit. If encryption is not required, Actiontec recommends selecting Off (the factory default setting). Encryption is not required for
wireless operation, and can reduce network performance. If selecting 64-bit or
128-bit encryption, click Next to continue WEP configuration.
27
Actiontec Wireless-Ready DSL Gateway
Off
Selecting Off disables encryption. Selecting this option allows any computer with
wireless capability and the correct ESSID value to join the wireless network.
64-bit WEP
64-bit WEP requires four separate keys. Each key comprises five hexadecimal
digit pairs. A hexadecimal digit consists of an alphanumeric character ranging
from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create
a set of 64-bit WEP keys, enter five hexadecimal digit pairs in each Key text box
(Key 1, Key 2, Key 3, Key 4). After activating 64-bit WEP on the Gateway, a
computer with wireless capability can join the network only if these same keys
are entered in the computer’s wireless encryption scheme.
128-bit WEP
128-bit WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit
WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1. To create a 128-bit
WEP key, enter 13 hexadecimal digit pairs in the Key text box. After activating 128bit WEP on the Gateway, a computer with wireless capability can join the network
only if this key is entered in the computer’s wireless encryption scheme.
28
Chapter 6 Advanced Configuration
Not all wireless
Cards support 128-bit
. Ensure
☞ Note:
that all
Cards installed in the networked computers support
PC
PC
128-bit WEP before activating.
WEP
LAN IP Address
Selecting LAN IP Address in the “Advanced Configuration” screen generates the
“LAN IP Address” screen. The value in the LAN IP Address text box is the IP
address of the Gateway as seen on the network.
The LAN IP address of the Gateway can be modified, but Actiontec recommends
keeping the default factory setting (192.168.0.1).
Address is modified, verify the
the Gateway’s
☞ Note: IfServer
range is within the same subnet. For more inforLAN IP
DHCP
mation, see “DHCP Server Configuration.”
29
Actiontec Wireless-Ready DSL Gateway
DHCP Server
Selecting DHCP Server in the “Advanced Configuration” screen generates the
“DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off.
Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP
Server option is Off, ensure the IP addresses of the networked computers are on
the same subnet as the IP address of the Gateway. For more information, see
“DHCP Server Configuration.”
DHCP Server Configuration
Clicking Next in the “DHCP Server” screen generates the “DHCP Server
Configuration” screen. Change IP address range and DNS server information here.
Beginning IP Address - the IP address at which the DHCP server
starts assigning IP addresses. Actiontec recommends keeping the
factory default setting (192.168.0.2).
Ending IP Address - the IP Address at which the DHCP Server stops
assigning IP addresses. Actiontec recommends keeping the factory default settings (192.168.0.254).
30
Chapter 6 Advanced Configuration
The beginning and ending IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The IP address of the Gateway must be
on the same subnet as the IP address range it generates. For instance, if the
Gateway’s IP address is changed to 111.33.222.1, set the beginning IP address to
111.33.222.2, and the ending IP address to 111.33.222.254.
DNS Server 1 - the primary DNS server provided by the ISP. If the ISP
provided DNS server information, enter it here. If not, leave the
text box intact.
DNS Server 2 - the secondary DNS provided by the ISP. If the ISP provided secondary DNS server information, enter it here. If not,
leave the text box intact.
Services Blocking
Selecting Services Blocking in the “Advanced Configuration” screen generates the
“Services Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Enter the computer’s IP address in the Enter IP Address: text box.
2. At the bottom of the screen, select the Internet service(s) to be blocked.
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”
text box.
4. To remove blocked services, select the computer’s IP address in the “Blocked
IP Address List” text box and click Remove.
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Actiontec Wireless-Ready DSL Gateway
Website Blocking
Selecting Website Blocking in the “Advanced Configuration” screen generates the
“Website Blocking” screen. This feature enables the Gateway to block Web sites to
all computers on the network. To block a Web site, enter the address of the Web
site in the “Website” text box and click Add. The blocked Web site address will be
displayed in the “Blocked Website List” text box, and will not be available to computers on the network. To remove a blocked Web site, click on it in the “Blocked
Website List,” then click Remove.
VPN Pass Through
Selecting VPN Pass Through in the “Advanced Configuration” screen generates
the “VPN Pass Through” screen. To set up Virtual Private Networking (VPN) using
IPSec/L2TP (which allows multiple, client-initiated VPN pass-through sessions),
select On. Note that VPN via PPTP pass through is always active.
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Chapter 6 Advanced Configuration
Remote Management
Selecting Remote Management in the “Advanced Configuration” screen generates
the “Remote Management” screen. Remote Management allows access to the
Gateway through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting).
To access the Gateway from the Internet, activate Remote Management by selecting
On and writing down the WAN IP address of the Gateway (see “WAN IP Address”).
On a computer outside of the network, open a Web browser and enter the
Gateway’s WAN IP address in the address text box. The Gateway’s Main Menu (or a
password prompt, if a password has been set) appears in the browser window.
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Actiontec Wireless-Ready DSL Gateway
Port Forwarding
Selecting Port Forwarding in the “Advanced Configuration” screen generates the
“Port Forwarding” screen. Port forwarding allows certain programs to bypass the
Gateway’s built-in firewall, allowing access to parts of the network (for hosting a
Web or ftp server, for example). To use port forwarding, enter the IP port range in
the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting. See “DMZ Hosting,” below, for more information.)
Choose the protocol type from the “Protocol” list box, then enter the IP address of
the computer on the network to be used as a host. Click Add. The forwarded ports
appear in the “List of Forwarded Ports” text box. For a list of programs that use
port forwarding, as well as port numbers used, see “Appendix C - Program and
Port List.”
To remove forwarded ports, highlight them, then click Remove.
DMZ Hosting
Selecting DMZ Hosting in the “Advanced Configuration” screen generates the
“DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer
on the network to be used as a DMZ host in the “DMZ Host IP Address” text box,
then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessi-
34
Chapter 6 Advanced Configuration
ble from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Gateway’s network. Access to the network resources while DMZ
hosting is active is blocked. Actiontec recommends activating DMZ hosting only as
long as necessary.
The DMZ Host computer will be vulnerable to com Warning:
puter hackers on the Internet while in DMZ mode.
MAC Address Cloning
Selecting MAC Address Cloning in the “Advanced Configuration” screen generates
the “MAC Address Cloning” screen. A MAC (media access control) address is an
identifier unique to every networkable device. Some ISPs require a MAC address to
validate a computer’s permission to be on their network. If the ISP requires this
information, obtain the MAC address of the computer originally configured for the
ISP (see Appendix D for instructions to determine the computer’s MAC address).
Enter the MAC address in the “User Select WAN MAC Address” text boxes in the
“MAC Address Cloning” screen.
Status
After configuring the Gateway, settings can be viewed by selecting Status in the
Main Menu. The “Current Status” screen appears, displaying many of the
Gateway’s settings. No settings (other than connecting or disconnecting from the
Internet) can be changed from the Current Status screen.
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Actiontec Wireless-Ready DSL Gateway
36
7
Utilities
To access the Gateway’s utilities select Utilities from the “Main Menu” screen. The
“Utilities” screen appears.
From here, the Web activity log can be viewed, the DSL settings changed, the
Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer on
the Gateway’s network has visited. To access the Web Activity Log, select Web
Activity Log from the “Utilities” screen.
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Actiontec Wireless-Ready DSL Gateway
DSL Settings
To access DSL Settings, select DSL Settings from the “Utilities” screen. The
Gateway’s VPI, VCI, and Mode settings can be changed from here. Actiontec recommends not changing these values without consulting the ISP.
Restore Default Settings
To restore the Gateway to its factory default settings, select Restore Default
Settings from the “Utilities” screen. When the “Restore Default Settings” screen
appears, click Restore Default Settings. Any changes made to the Gateway’s settings
will be lost and the factory default settings will be restored. During this process, the
Gateway’s power LED flashes and the Gateway is disabled. When the power LED
stops flashing and glows steadily green, the Gateway is fully operational.
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the
Gateway’s capabilities.
38
Chapter 7 Utilities
To upgrade the Gateway’s firmware:
1. Click the link in the “Upgrade Firmware” window and download the upgrade
files to the hard drive of the computer.
2. Double-click on the upgrade file, named “upgrade.exe.”
3. Enter the IP address of the Gateway and click Start. The upgrade process
begins.
4. After the upgrade is complete, unplug the power adapter from the Gateway,
then plug it back in again.
5. When the power LED stops flashing and glows steadily green, the Gateway is
fully operational.
6. Reconfigure the Gateway settings.
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Actiontec Wireless-Ready DSL Gateway
40
Troubleshooting
8
This chapter contains a list of problems that may be encountered while using the
Gateway, and solutions to overcome the problem.
LAN Connection Failure
Ensure the Gateway is properly installed, the LAN connections are correct,
and the power is on.
Confirm the computer and Gateway are on the same network segment. If
unsure, let the computer get the IP address automatically by initiating the
DHCP function (see “DHCP Server”), then verify the computer is using an IP
address within the default range (192.168.1.2 through 198.168.1.254). If the
computer is not using an IP address within the range, it will not connect to
the Gateway.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
Ensure both ends of the power adapter and network cables are properly
connected and the status LEDs on the front panel are working properly.
If running Windows 98, check the computer’s TCP/IP settings. Select Start, Run,
enter
winpcfg
in the”Open” text box, then press Enter on the keyboard. The computer should
have an IP address in the default range (192.168.1.2 through 198.168.1.254).
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Verify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
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Actiontec Wireless-Ready DSL Gateway
Time out error occurs when entering a URL or IP Address
Verify all the computers are working properly.
Ensure the IP settings are correct.
Ensure the Gateway is on and connected properly.
Verify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
Check the cable/DSL modem by attempting to connect to the Internet.
42
A
Reference
This appendix contains information about various topics, including accessing
information about your Windows computer and wiring under special circumstances.
Locating Computer Information
The following procedure is valid for Windows 98, 98 SE, Me, NT 4.0, 2000 and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5.
From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The Free space value is the available space on the hard disk.
10. Close all windows.
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Actiontec Wireless-Ready DSL Gateway
Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98, 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7.
When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9.
Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3a. Windows Me: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
*.cab
3b. Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
44
Appendix A Reference
4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5.
Click Search Now.
6a. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL.
6b. Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8.
Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7.
When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9.
Close the Find: All Files window.
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Actiontec Wireless-Ready DSL Gateway
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6.
Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9.
Close the Search Results window.
Wiring Information
This section contains information about how to connect the Gateway to a two-line
phone, a security alarm system, an automatic water meter, and a PBX or key
phone system sharing a line with Qwest DSL.
Two-Line Phone
If Qwest DSL is connected in a location with two phone lines using two separate
phone numbers, the DSL phone filters must be installed on the correct phone line.
In most two-line phone setups, the red and green lines connect Line 1, while the
yellow and black lines connect Line 2. If a phone filter is installed between a twoline phone jack and a telephone with two-line capability, only Line 1 will be filtered and operational (because the phone filter connects the red and green wires
only), while Line 2 will be completely disconnected.
The solution is twofold: 1) the phone filter must be installed to filter the line with
Qwest DSL; and 2) the second line must be wired to bypass the phone filter. The
46
Appendix A Reference
easiest way to do this is to purchase a pair of two-line modular adapters, a linecord coupler, and some short lengths of phone cable, available at any telephone
supply retailer.
Do not purchase a 1-line modular adapter or line splitter.
☞ Note:
Installing either of these items results in two phone jacks on
Line 1, and no access to Line 2.
1. Disconnect the telephone from the two-line phone jack.
2. Install one of the two-line modular adapters (modular adapter #1) in the
phone jack
3. If Qwest DSL is on Line 1, install the phone filter in the Line 1 jack of modular adapter #1.
4. Install a short length of phone cable between the phone filter and the Line 1
jack of the other two-line modular adapter (modular adapter #2).
5. Install a short length of phone cable between the Line 2 jacks of modular
adapters #1 and #2.
6. Connect the line-cord coupler to 2-line modular adapter #2.
7. Install a short length of phone cable between the line-cord coupler and the
telephone.
If Qwest DSL is on Line 2, use the same procedure, but install the phone filter on
Line 2.
Security Alarm System
If the user plans to connect Qwest DSL at a location that has two phone lines, Qwest
DSL must be installed on the phone line that does not service the alarm system.
If the alarm system and Qwest DSL must share the same phone line, contact Qwest
Sales to order a technical install. Special wiring needs are required when Qwest
DSL and the alarm system share the same phone line. Qwest Sales telephone numbers are listed at the back of this manual.
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Actiontec Wireless-Ready DSL Gateway
Automatic Water Meter
If an automatic water meter and Qwest DSL share a phone line, a DSL phone filter
must be installed on the water meter. If needed, contact the water company for
assistance in connecting the phone filter.
PBX or Key System
To share Qwest DSL with telephone line in an office PBX or key system:
1. In the building’s phone closet, splice (into two lines) the telephone line on
which Qwest DSL is installed.
2. On one of the spliced lines, connect the Gateway. The Gateway should be connected as close as possible to the telephone network to assure a strong signal.
3. Connect the Gateway to a computer or LAN hub via Ethernet cable.
4. On the other spliced line, install the DSL phone filter, then wire normally
through the PBX or key system unit to the telephone.
48
Computer Security
B
The Internet is a giant network of computers all over the world. When a computer
is connected to the Internet, it can exchange information with any other computer
on the Internet. This lets the user send e-mail, surf the World Wide Web, download
files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief. Unless access to
the computer is controlled, someone on the Internet can access the information on
the computer, and they can damage or destroy that information.
Securing the Gateway and Computer
The Qwest DSL web site explains how to secure your computer and modem from
attack. Go to
http://www.qwest.com/dsl/
then click Security.
The topics featured include:
Modem security
Computer operating system security
Physical system security
The following sections briefly discuss some major security concerns and explain
the risks involved. Please go to the Qwest DSL web site for full explanations and
instructions.
Comparing DSL Service with a Dial-Up Modem
With a dial-up modem, a computer user makes an Internet connection by dialing
a telephone number, surfs the Internet for a period of time (maybe a few minutes,
maybe all day), and then disconnects the dial-up modem. No one on the Internet
can access a computer that is not connected to the Internet.
Unlike a dial-up modem, DSL service is “always on.” The connection is always
available – there is no need to dial a phone number to access the Internet. The
computer can be connected to the Internet all the time.
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Actiontec Wireless-Ready DSL Gateway
With both types of Internet connections, access to the computer must be controlled to make sure someone on the Internet doesn’t access the information on
the computer. The longer the computer is connected to the Internet, the easier it is
for someone on the Internet to find the computer and attempt to access it without
permission. DSL service also provides fast Internet connections. This not only
improves Internet performance, it also improves Internet performance for anyone
attempting to access the computer.
Gateway Security
If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide
the Gateway an password. If a password is not set, someone on the Internet can
access the Gateway and change its configuration or steal your PPP login name and
password. For instructions on setting the password, see the “Advanced Setup chapter.
If connecting to the ISP through bridging mode, the Gateway is safe from unwarranted and illegal intrusion.
Computer Security
To protect the valuable information on the computer, review the following topics.
These topics cover software programs and operating system features affecting the
security of the computer’s data.
Anti-Virus Programs
The computer should have an anti-virus program, and the virus definitions
should be updated on a regular basis – at least once a month.
E-Mail Attachments
Never run a program received as an attachment to an e-mail message unless the
program is known to be safe. A program from an unknown source can delete all
the files on the computer’s hard disk or install a “backdoor” software application
that lets people on the Internet gain access to the computer without permission.
50
Appendix B Computer Security
Internet Browsers
Always exit the Internet browser (for example, Internet Explorer or Netscape
Navigator). Never “minimize” the browser or leave it open in the background.
Breaking into a computer is easy when an Internet browser is running.
Network Applications
Network applications (such as software programs) that allow remote access to
the computer also make the computer vulnerable to access from other people on
the Internet. If using a network application that allows remote access, install a
firewall.
Electronic Security
Here are two methods to secure your computer electronically.
Network Address Translation
If a local area network and a PPP connection to the ISP using dynamic IP
addresses through a DHCP server are being used, Network Address Translation
(NAT) is being used. NAT provides a very basic level of security. See the Qwest
DSL LAN book for more information about NAT.
Firewalls
The safest way to prevent attacks on the computer is through a firewall – a hardware device or software program that protects the computer from unauthorized
access by controlling who can access your computer and by monitoring the
transmissions between the computer and the Internet
Windows XP has a built-in firewall. For more information, select Help and
Support Center from the Help menu. Search for Internet Connection
Firewall.
If Windows 98, 98 SE, Me, NT 4.0, or 2000, 98, or NT 4.0 is running on the
computer, consider installing a firewall. Hardware and software firewall products
are changing rapidly as more homes and businesses establish high-speed digital
connections between their local area networks and the Internet.
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Actiontec Wireless-Ready DSL Gateway
For more information about firewalls,including vendors who sell firewall products, go to the Qwest DSL web site and click the Security topic. Firewall products are available from computer and networking equipment retailers.
52
C
Specifications
General
Model Number
GS204AD9-01 (Four-Port Wireless-Ready DSL Gateway
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.11b (Wireless)
G.dmt
G.lite
t1.413
RFC 1483, 2364, 2516
Protocol
CSMA/CD
WAN
Full-rate DSL modem
LAN
GS204AD9-01
10/100 RJ-45 switched ports (4)
USB port (1)
GS404AD9-01
10/100 RJ-45 port (1)
USB port (1)
Expansion
PCMCIA expansion slot (2)
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Actiontec Wireless-Ready DSL Gateway
Speed
LAN Ethernet: 10/100Mbps
Wireless: See “Wireless Operating Range” (if used)
Cabling Type
10BaseT: UTP/STP Category 3 or 5
100BaseTX: UTP/STP Category 5
USB
Wireless Operating Range
If used:
Indoors
Up to 30M (100 ft.) @ 11 Mbps
Up to 50M (165 ft.) @ 5.5 Mbps
Up to 70M (230 ft.) @ 2 Mbps
Up to 91M (300 ft.) @ 1 Mbps
Outdoors
Up to 152M (500 ft.) @ 11 Mbps
Up to 270M (885 ft.) @ 5.5 Mbps
Up to 396 (1300 ft.) @ 2 Mbps
Up to 457M (1500 ft.) @ 1 Mbps
Topology
Star (Ethernet)
LED Indicators
4-port: Power, Internet, Wireless, LAN, USB
1-port: Power, Internet, Wireless, Ethernet Network
54
Appendix C Specifications
Environmental
Power Input
External, 12V DC, 1.2 A
Certifications
FCC Class B
FCC Class C (part 15, 68)
CE Mark Commercial
UL
Operating Temperature
0º C to 40º C (32ºF to 104ºF)
Storage Temperature
-20ºC to 70ºC (-4ºF to 158ºF)
Operating Humidity
10% to 85% non-condensing
Storage Humidity
5% to 90% non-condensing
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Actiontec Wireless-Ready DSL Gateway
56
D
Glossary
Access Point
A device that allows wireless clients to connect to one another. An access point
can also act as a bridge between wireless clients and a “wired” network, such as
an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network. If connected
to an Ethernet network, the access point monitors Ethernet traffic and forwards
appropriate Ethernet messages to the wireless network, while also monitoring
wireless traffic and forwarding wireless client messages to the Ethernet network.
Client
A desktop or mobile computer connected to a network.
DHCP (Dynamic Host Configuration Protocol)
A protocol designed to automatically assign an IP address to every computer on
a network.
DNS (Domain Name System) Server Address
Allows Internet host computers to have a domain name and one or more IP
addresses. A DNS server keeps a database of host computers and their respective
domain names and IP addresses so that when a user enters a domain name into
a Web browser, the user is sent to the proper IP address. The DNS server address
used by computers on the home network corresponds to the location of the
DNS server the ISP has assigned.
DSL (Digital Subscriber Line) Modem
A modem that uses existing phone lines to transmit data at high speeds.
Encryption
Provides security for wireless data transmissions.
ESSID (Extended Service Set Identifier)
A unique identifier for a wireless network.
Ethernet Network
A standard wired network configuration using cables and hubs.
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Actiontec Wireless-Ready DSL Gateway
Firewall
Prevents users outside the network from accessing and/or damaging files or
computers on the network.
Gateway
A device that manages the data traffic of a network, as well as data traffic to and
from the Internet.
IP (Internet Protocol) Address
A series of four numbers separated by periods identifying a unique Internet
computer host.
ISP Gateway Address
An IP address for the Internet gateway. This address is only required when using
a cable or DSL modem.
ISP (Internet Service Provider)
A business that connects individuals or businesses to the Internet.
LAN (Local Area Network)
A group of computers and devices connected together in a relatively small area
(such as a house or an office). A home network is considered a LAN.
MAC (Media Access Control) Address
The hardware address of a device connected to a network.
NAT (Network Address Translation)
Allows all computers on a network to use one IP address, enabling access to the
Internet from any computer on the the network without purchasing more IP
addresses from an ISP.
PC Card
An Ethernet adapter connected to the PCMCIA slot in a computer, enabling the
communication with the Gateway.
PPPoE (Point-to-Point Protocol over Ethernet)
A method of secure data transmission.
58
Appendix D Glossary
Subnet Mask
A set of four numbers configured like an IP address used to create IP address
numbers used within a particular network only.
TCP/IP (Transmission Control Protocol/Internet Protocol)
The standard protocol for data transmission over the Internet.
WAN (Wide Area Network)
A network connecting computers located in separate areas, (i.e., different buildings, cities, countries). The Internet is a WAN.
WECA (Wireless Ethernet Compatibility Alliance)
An industry group that certifies cross-vender interoperability and compatibility
of IEEE 802.11b wireless networking products and promotes the standard for
enterprise, small business, and home environments.
WLAN (Wireless Local Area Network)
A group of computers and other devices connected wirelessly in a small area.
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Actiontec Wireless-Ready DSL Gateway
60
Notices
Regulatory Compliance Notices
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by implementing one or more of the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected;
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made
to this device that are not expressly approved by Actiontec Electronics, Inc., may
void the user’s authority to operate the equipment.
Declaration of conformity for products marked with the FCC logo – United States
only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1.
This device may not cause harmful interference;
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Actiontec Wireless-Ready DSL Gateway
2. This device must accept any interference received, including interference that
may cause unwanted operation.
To comply with FCC RF exposure compliance require☞ Note:
ments, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with
any other antenna or transmitter.
For questions regarding your product or the FCC declaration, contact:
Actiontec Electronics, Inc.
760 North Mary Ave.
Sunnyvale, CA 94086
United States
Tel: (408) 752-7700
Fax: (408) 541-9005
62
Limited Warranty
Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that
this hardware product will be free from defects in workmanship and materials,
under normal use and service, for twelve (12) months from the date of purchase
from Actiontec Electronics or its authorized reseller.
Actiontec Electronics’ sole obligation under this express warranty shall be, at
Actiontec’s option and expense, to repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or if neither
of the two foregoing options is reasonably available, Actiontec Electronics may, in its
sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Actiontec Electronics,
Inc. Replacement products may be new or reconditioned. Actiontec Electronics warrants any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer.
Software: Actiontec Electronics warrants to Customer that each software program
licensed from it will perform in substantial conformance to its program specifications, for a period of ninety (90) days from the date of purchase from Actiontec
Electronics or its authorized reseller. Actiontec Electronics warrants the media containing software against failure during the warranty period. The only updates that
will be provided are at the sole discretion of Actiontec Electronics and will only be
available for download at the Actiontec Web site, www.actiontec.com. Actiontec
Electronics’ sole obligation under this express warranty shall be, at Actiontec
Electronics’ option and expense, to refund the purchase price paid by Customer for
any defective software product, or to replace any defective media with software
which substantially conforms to applicable Actiontec Electronics published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. Actiontec Electronics makes no
warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be
corrected. For any third-party products listed in the Actiontec Electronics software
product documentation or specifications as being compatible, Actiontec
Electronics will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party’s product or
from use of the software product not in accordance with Actiontec Electronics
published specifications or user guide.
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Actiontec Wireless-Ready DSL Router User Manual
THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED
WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT.
THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE
END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Obtaining Warranty Service: Customer may contact Actiontec Electronics
Technical Support Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from Actiontec Electronics or its
authorized reseller may be required. Products returned to Actiontec Electronics
must be pre-authorized by Actiontec Electronics with a Return Merchandise
Authorization (RMA) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for tracking of the package. The
repaired or replaced item will be shipped to Customer, at Actiontec Electronics’
expense, not later than thirty (30) days after Actiontec Electronics receives the
defective product.
Return the product to:
(In the United States)
Actiontec Electronics, Inc.
760 North Mary Avenue
Sunnyvale, CA 94085
Actiontec Electronics shall not be responsible for any software, firmware, information, memory data, or Customer data contained in, stored on, or integrated with
any products returned to Actiontec Electronics for repair, whether under warranty
or not.
WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC ELECTRONICS
64
Limited Warranty
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR
MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE,
OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, ACTIONTEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCT, EVEN IF ACTIONTEC
ELECTRONICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,OR REFUND OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
Disclaimer: Some countries, states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for
personal injury, so the above limitations and exclusions may be limited in their
application to you. When the implied warranties are not allowed to be excluded in
their entirety, they will be limited to the duration of the applicable written warranty.
This warranty gives you specific legal rights which may vary depending on local law.
Dispute Resolution: The customer may contact the Director of Technical Support
in the event the Customer is not satisfied with Actiontec Electronics’ response to
the complaint. In the event that the Customer is still not satisfied with the response
of the Director of Technical Support, the Customer is instructed to contact the
Director of Marketing. In the event that the Customer is still not satisfied with the
response of the Director of Marketing, the Customer is instructed to contact the
Chief Financial Officer and/or President.
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Actiontec Wireless-Ready DSL Router User Manual
Governing Law: This Limited Warranty shall be governed by the laws of the State
of California, U.S.A., excluding its conflicts of laws and principles, and excluding
the United Nations Convention on Contracts for the International Sale of Goods.
66