User guide | Adder Technology 5000 Network Router User Manual

AdderView CATxIP 5000
User Guide
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Mounting......................................................................................8
Connections..................................................................................9
Local user................................................................................10
Global users (IP network port)..............................................11
Computer system (via CAM)..................................................12
Power in connection..............................................................13
Power control port................................................................14
Multiple video head connections.........................................15
Remote switching control.....................................................16
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Installation
Overall initial configuration .....................................................17
Initial configuration...................................................................18
Main menu..................................................................................19
General security and configuration steps.................................20
Registering users and host computers......................................20
What to do if the ADMIN password has been forgotten........21
Clearing IP access control...........................................................22
Full configuration by global user..............................................23
Encryption settings.....................................................................24
Networking issues......................................................................25
Power switching configuration.................................................29
Upgrading AdderView CATxIP 5000 models.............................30
Recovering from a failed upgrade...................................30
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Welcome.......................................................................................4
Creating larger installations........................................................5
Cascade installations................................................................5
Enterprise installations............................................................5
AdderView CATxIP 5000 features - front and rear.....................6
What’s in the box.........................................................................7
What you may additionally need................................................7
Configuration
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Introduction
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Contents
Contents - page 2
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Getting assistance.......................................................................49
Troubleshooting.........................................................................49
Appendix 1 – Local setup menus...............................................50
Functions................................................................................51
User Preferences....................................................................52
Global Preferences.................................................................53
Setup Options........................................................................54
Configuration.........................................................................55
Unit Configuration............................................................56
Network Configuration....................................................57
Serial Configuration..........................................................58
Reset Configuration..........................................................59
Appendix 2 - Configuration pages via viewer..........................60
User accounts.........................................................................61
Unit configuration.................................................................62
Advanced unit configuration...........................................63
Time & date configuration....................................................64
Network configuration..........................................................65
Setting IP access control....................................................66
Serial port configuration.......................................................67
Host configuration.................................................................68
Logging and status................................................................69
LDAP configuration...............................................................70
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The front panel indicators.........................................................31
Accessing the AdderView CATxIP 5000.....................................31
Local user access.........................................................................32
Selecting a computer.............................................................32
Show All Users........................................................................34
Logging in and out................................................................34
The confirmation (status) box...............................................35
User preferences and functions............................................35
Orange dot indicators in the Select Host menu...................36
Global user access.......................................................................37
Global user access via VNC viewer........................................38
Global user access via web browser......................................39
Using the viewer window.....................................................40
The menu bar....................................................................40
When using the viewer window......................................40
Mouse pointers..................................................................41
Host selection....................................................................41
Configure...........................................................................41
Auto calibrate ..............................................................42
Re-synchronise mouse
................................................42
Access mode - shared/private ..........................................42
Power switching................................................................42
Controls..............................................................................43
VNC hotkey selection........................................................47
If you need to enter a port number.................................48
Viewer encryption settings...............................................48
Supported web browsers..................................................48
Further information
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Operation
Contents - page 3
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Index
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Appendix 7 – Cascading multiple units.....................................82
Connecting units in cascade.............................................83
Addressing computers in a cascade.................................84
Using cascaded computers................................................84
Appendix 8 – Cable and connector specifications....................85
AdderView CATxIP 5000 to power switch cable .................85
Power switch to power switch daisy chain cable.................85
Multi-head synchronisation cable.........................................85
Appendix 9 – Hotkey sequence codes.......................................86
Permissible key presses..........................................................86
Creating macro sequences....................................................86
Appendix 10 – Supported video modes....................................87
Warranty.....................................................................................88
Safety information.....................................................................88
End user licence agreement.......................................................89
Radio Frequency Energy............................................................90
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Appendix 3 - VNC viewer connection options..........................71
Colour/Encoding....................................................................71
Inputs......................................................................................72
Misc.........................................................................................73
Scaling....................................................................................74
Identities.................................................................................75
Load / Save.............................................................................75
Appendix 4 - VNC viewer window options...............................76
Appendix 5 - Browser viewer options.......................................77
Encoding and colour level.....................................................77
Inputs......................................................................................77
Security...................................................................................77
Misc.........................................................................................77
Appendix 6 – Addresses, masks and ports................................78
IP addresses............................................................................78
Net masks...............................................................................78
Net masks - the binary explanation.................................79
Calculating the mask for IP access control.......................80
Ports........................................................................................81
Security issues with ports..................................................81
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IP network/
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Power switch
CAM
CAM
CAM formats
The CAMs are available in
different formats to support all
common types of systems, which
can easily be mixed within a
multi-format configuration.
CAM
CAM
CAM
CAM
ADDER.NET keeping control
For larger installations, the ADDER.NET application
manages your hosts, devices and users to enable quick
configuration and secure, flexible operation. A copy is
included with every AdderView CATxIP 5000 unit.
IP network/Internet
The IP port allows direct
connection to an Ethernetbased local network and
from there onto the wider
Internet.
Alternatively, the robust
AdderView CATxIP 5000
security system will allow
direct connection to the
outside world.
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Global users
The IP models
can support up to
four global users
at any one time.
Each user can
link to any host
computer for
which they have
permission.
Local user
One user can
be connected
directly to the
AdderView
CATxIP 5000.
The local user
has the same
abilities and
status as the
global users.
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Optional power control
You have the opportunity
to attach one or more
power switches. These
control the supply to
the system(s) and allow
a remote user to hard
reset any system that has
suffered a failure.
controlled computers. All AdderView CATx models
provide full enterprise level security to restrict access to
authorised personnel.
A copy of the ADDER.NET application is included within
the package. This useful utility allows you to quickly
and efficiently manage user groups and their access
permissions across multiple devices such as the
AdderView CATxIP 5000.
Optional power switch control allows you to remotely
perform a hard reset on any host system, no matter
how badly it may have locked up.
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Like the other models within the highly successful
AdderView CATx family, this unit takes full advantage of
category 5, 5e or 6 structured cabling to provide flexible
installation and configuration. Every connected computer
is linked by up to ten metres of standard CATx cable and
one of five types of CAM (Computer Access Module)
according to the port arrangements on each computer.
The AdderView CATxIP 5000 can directly support up to
sixteen computers, however, this total can be increased
to a maximum of 256 by adding AdderView CATx 1000
units in cascade to provide a much larger network of
Thank you for choosing the AdderView CATxIP 5000
from Adder Technology. This compact unit allows one
local user plus four global users (located anywhere that
has a network/internet connection) to view and take
full control of multiple host computer systems.
Each global user simply requires a Real VNC client
application which is supplied on CD and can also be
downloaded from various locations, even from the
AdderView CATxIP 5000 unit itself. Alternatively, the
unit can quickly serve a Java applet to a global user,
requiring only a standard internet browser to operate.
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Introduction
Many computers
Each AdderView CATxIP 5000 unit can directly support sixteen computer
systems.
Each host system is linked using a Computer Access Module (CAM) and
category 5, 5e or 6 cabling to a maximum distance of 10m (32 ft) from
the AdderView CATxIP 5000 unit.
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Global
User
Local
User
IP network/
Internet
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Local
User
Local
User
ADDER.NET
IP network/
Internet
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CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
AdderView
CATx 1000
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
CAM
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AdderView
CATx 1000
CAM
www.adder.com
CAM
The shaded
areas show
the items
managed by
ADDER.NET
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Cascade installations can support a maximum of 256 host computers, however,
they impose the limitation that only a single host can be viewed by users at any
time. For more details see Appendix 7 - Cascading multiple units.
Enterprise installations are effectively limitless, you can keep adding AdderView
CATxIP 5000 units and new hosts whenever and wherever required. For all
but the most basic enterprise configurations, the supplied ADDER.NET utility
becomes vitally important: For users, it provides a virtualised and seamless
way to access host systems that are spread across multiple devices. For
administrators, it creates a centralised and secure method for managing all
of those hosts, devices and users. For further information, please see the user
manual on the supplied ADDER.NET CD-ROM.
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Cascade installations
Enterprise installations
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Alone, the AdderView CATxIP 5000 can support sixteen host computers and
allow up to five users (four global and one local) to concurrently access any of
those hosts. In many cases the number of hosts will exceed these numbers and
that is when the flexibility of the Adder CATx range becomes apparent.
There are two main ways to increase the number of supported host computers:
• Cascade: Connect AdderView CATx 1000 units to the ports of the master
AdderView CATxIP 5000, then connect the host computers to the ‘1000 units.
• Enterprise: Add further AdderView CATxIP 5000 units and spread the hosts
between them.
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Creating larger installations
CAM
The KVM switch is required only to allow a single local user to access all hosts. Global
users merely access the alternative IP addresses for the AdderView CATxIP 5000 units
- this is one of the jobs handled by ADDER.NET in order to simplify operation.
AdderView CATxIP 5000 features - front and rear
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IP network port
The port by which global users are linked to the
AdderView CATxIP 5000 unit. This intelligent
Ethernet port can automatically sense whether
it is attached to a 10Mb or 100Mb network.
www.adder.com
Indicators
These six indicators clearly show the key aspects of operation:
• LOC Keyboard or mouse data are being received from the local console.
• REM Keyboard or mouse data are being received from the remote console.
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LOC
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The AdderView CATxIP 5000 units pack a great deal of functionality into a compact
space. It occupies half of a single 1U rack space and presents most of its connectors
at the rear face. The smart front face features the network port and the operation
indicators.
• 100 Indicates the Ethernet network speed (10/100Mbs).
• LNK Indicates that a network link is present.
Options port
This RS232 serial port can separately support the following functions:
• PWR Indicates that power is present.
• Power switching - can be configured to control multiple power switching devices.
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• VNC Indicates that a global user is connected and active.
• Remote control switching - commands can be received that will change the
channel, as necessary.
15
14
13
8
11
10
9
4
7
6
5
3
2
1
OPTIONS
Power input
The power supply
connects here.
5V
4.0A
12
COMPUTER CONNECTIONS
Local user port
Connect a USB keyboard and mouse, plus a video
monitor to these connectors. These allow you to
perform the initial configuration of the AdderView
CATxIP 5000. Additionally, you can use these to locally
control the connected computer(s).
COMPUTER CONNECTIONS
Computer ports
Each computer connects to one of these ports
via standard category 5, 5e or 6 cabling. At the
other end of the cabling a CAM (Computer Access
Module) is used to provide the necessary keyboard,
video and mouse connections.
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16
INDOOR USE ONLY
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• Synchronisation - allows the actions of two or more AdderView CATxIP 5000
switches to be synchronised so that multiple computers/video screens can be
switched and accessed.
What’s in the box
Power adapter
and countryspecific power
lead
VN
C
100
LN
K
PW
R
ww
w.a
dd
er.c
om
CD-ROM x 2
Four self-adhesive
rubber feet
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RE
M
What you may additionally need
Computer Access Modules
One required per connected computer. There are three
different formats, depending on the required computer
connections:
PS/2-style
Connectors:Analog video, PS/2-style keyboard and
PS/2-style mouse.
Part number: CATX-PS2
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Double unit rack brackets
Includes twelve screws
Part number: RMK4D
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LO
C
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AdderView CATxIP 5000
AVX5016IP – 16 computer connections, 1 local console connection, 4 global user (network) connections
Single unit rack brackets
Includes four screws
Part number: RMK4S
Sun with audio
Connectors:Analog video, Sun keyboard/mouse and
3.5mm audio jack.
Part number: CATX-SUNA
Slave power switches for connection
to AdderView CATxIP 5000 or master
power switch
Part number: EPS-S8 (not available in
North America)
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USB
Connectors:Analog video and USB keyboard/mouse.
Part number: CATX-USB
Master power switch for connection
to AdderView CATxIP 5000 or
standalone Ethernet operation
Part number: EPS-M8 (not available in
North America)
Mounting
The AdderView CATxIP 5000 units offer three main mounting
methods:
• Supplied four self-adhesive rubber feet
• Optional single unit rack brackets
• Optional double unit rack brackets
Single unit rack brackets
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These two brackets (plus four screws), extend the
size of the AdderView CATxIP 5000 so that it
fills the full width of a 1U rack slot.
Connections
TIO
NS
16
A
15
14
13
8
12
7
CO
6
RC
ON 10
NE
C
5
TIO
NS 9
4
CO
MP 3
UT
ER
CO
NN 2
EC
T
ION
OP
S 1
INDOOR USE ONLY
MP 11
UT
E
TIO
5V
4.0
NS
16
A

OP
5V
4.0
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Installation
15
14
13
7
CO
6
RC
ON 10
NE
C
5
TIO
NS 9
4
CO
MP 3
UT
ER
CO
NN 2
EC
T
ION
S 1
Double unit rack brackets
INDOOR USE ONLY
MP 11
UT
E
This kit comprises four brackets (plus twelve
screws) and allows two AdderView CATxIP
5000 units to be connected side by side
and fitted into a 1U rack slot.
OP
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8
12
TIO
5V
4.0
5
TIO
NS 1
16
14
13
8
12
OP
MP 11
UT
E
A
6
RC
TIO
5V
2.0
7
CO
NS
ON 10
NE
CT
5
ION
16
S 9
4
CO
15
MP 3
UT
ER
14
13
CO
NN 2
EC
T
ION
S 1
INDOOR USE ONLY
EC
NS
15
INDOOR USE ONLY
2
A
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6
Connections
The AdderView CATxIP 5000 provides a great deal of flexibility in its configurations. This
chapter details the various connections that can be made to achieve the required installation.
CAM
Multiple video
head connections
page 15
POWER
IN
CAM
HOST
COMPUTER
COMPUTER
SYSTEM
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CAM
POWER
SWITCH
REMOTE
CONTROL
Computer system
(via CAM)
page 12
Computer power
control switching
page 14
Connections do not need to be carried out in the order given within this guide,
however, where possible connect the power in as a final step.
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GLOBAL
USERS
IP
Power
in
page 13
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LOCAL LOCAL
USER
USER
Remote switching
control
page 16
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
LOCAL
USER
Global
users
page 11

Local
user
page 10
POWER
IN
CAM
COMPUTER
SYSTEM
POWER
SWITCH
AdderView CATxIP 5000
rear panel
OP
TIO
NS
5V
4.0
A
16
1
12
CO
MP 1
UT
From video monitor
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IP
To connect the local user port
1 Position a suitable video monitor, keyboard and mouse in the vicinity of the
AdderView CATxIP 5000 unit such that their cables will easily reach.
2 Attach the video monitor, keyboard and mouse connectors to the sockets,
collectively labelled as USER CONSOLE, at the rear of the AdderView CATxIP
5000 unit.
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GLOBAL
USERS
From USB keyboard and mouse
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
LOCAL
USER

A locally connected video monitor, keyboard
(and mouse) are required during the initial
configuration. These are also useful during
normal use to allow quick local control of any
connected computer systems. The AdderView
CATxIP 5000 unit directly supports USB style
keyboards and mice.
Note: Rather than connecting a separate
keyboard and mouse, you can alternatively
attach a combined keyboard and mouse
device (such as a KVM rack drawer) to just
one of the USB ports. However, the switch
will only support one logical keyboard device
and one logical mouse device.
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Local user
10
To connect the IP network port for global users
1 Depending upon where in the network the AdderView CATxIP 5000 is being
connected, run a category 5, 5e or 6 link cable from the appropriate hub or
router to the AdderView CATxIP 5000 unit.
2 Connect the plug of the link cable into the IP port on the front panel of the
AdderView CATxIP 5000 unit.
3 Configure the network settings as appropriate to the position of the
AdderView CATxIP 5000 within the network - see Networking issues for
details.
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
Category 5, 5e or 6 cable
from LAN / network switch
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
AdderView CATxIP
5000 front panel

The AdderView CATxIP 5000 provides an
GLOBAL
LOCAL
autosensing Ethernet IP port that can operate
USER
USERS
at 10 or 100Mbps, according to the network
IP
speed. The AdderView CATxIP 5000 is
POWER
designed to reside quite easily at any part of
IN
your network:
CAM
• It can be placed within the local network,
COMPUTER
POWER
behind any firewall/router connections to
SYSTEM
SWITCH
the Internet, or
• It can be placed externally to the local
network, on a separate sub-network or with an open Internet connection.
Wherever in the network the AdderView CATxIP 5000 is situated, you will need
to determine certain configuration issues such as address allocation and/or
firewall adjustment to allow correct operation. Please refer to Networking
issues within the Configuration chapter for more details.
IMPORTANT: When an AdderView CATxIP 5000 is accessible from the public
Internet or dial up connection, you must ensure that sufficient security measures
are employed.
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Global users (IP network port)
11
A range of different
connector combinations
are made available
across the five CAM
formats
USB keyboard/mouse
Sun keyboard/mouse
Yellow indicator - signal activity
Computer
Access
Module
Category 5, 5e or 6
cable to AdderView
CATxIP 5000
Note: CAMs derive power from the
computer system via either the PS/2-style
keyboard connector, USB or SUN connector.
5 At the other end of the cable run, attach the cable connector to one of the
sockets labelled COMPUTER CONNECTIONS on the rear panel of the AdderView
CATxIP 5000 unit.
PS/2-style mouse
PS/2-style keyboard
Video
AdderView CATxIP
5000 rear panel

3 Lay a suitable length of category 5, 5e or 6 cabling between the computer
system and the AdderView CATxIP 5000 unit. The maximum length of the
cable is 10 m (32 feet).
Note: Each CAM is
specifically shaped so
that it can be secured
using a cable tie around
its middle. In this way,
two CAMs can also be
neatly joined together,
back-to-back.
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Green indicator - power present

To connect a computer system
1 Ensure that power is disconnected from the AdderView CATxIP 5000 unit
and the system to be connected.
2 Locate the required CAM (there are three types available) and attach its
video, keyboard and mouse (PS/2-style, USB or Sun) to the relevant sockets
on the computer system.
4 Attach the connector of the cable
run to the socket of the CAM.

GLOBAL
LOCAL
Each computer system is connected to the
USERS
USER
AdderView CATxIP 5000 unit via a Computer
IP
Access Module (CAM) and standard category 5,
POWER
5e or 6 cabling. CAMs are available in various
IN
formats to suit differing computer system types
CAM
and their particular connector styles.
Each CAM uses Adder Keep Alive technology
COMPUTER
POWER
SWITCH
SYSTEM
to ensure that the keyboard and mouse inputs
to the computer remain active, even when
the particular channel is not selected. This action ensures that there are no
connection delays or problems as the port is selected.


Computer system (via CAM)
Category 5, 5e or 6
cable from CAM
12
Power in connection
LOCAL
USER
GLOBAL
USERS
IP
2 Connect the IEC connector of the supplied country-specific power lead to
the socket of the power adapter.
POWER
IN
POWER
SWITCH
AdderView CATxIP
5000 rear panel
OP
TIO
5V
4.0
A
NS
16
1
12
CO
output lead from
power adapter
MP 1
UT
3 Connect the power lead to a nearby main supply socket.
Note: Both the AdderView CATxIP 5000 and its power supply generate heat
when in operation and will become warm to the touch. Do not enclose them
or place them in locations where air cannot circulate to cool the equipment.
Do not operate the equipment in ambient temperatures exceeding 40 degrees
Centigrade. Do not place the products in contact with equipment whose surface
temperature exceeds 40 degrees Centigrade.


To connect the power supply
1 Attach the output lead from the power adapter to the 5V socket on the rear
panel of the AdderView CATxIP 5000.


COMPUTER
SYSTEM

CAM

The AdderView CATxIP 5000 unit is powered
by the supplied 5V power adapter. There is no
on/off switch on the unit, so operation begins
as soon as a power adapter is connected.
13
The options port of the AdderView CATxIP
5000 can be used to connect to one or more
IP
optional power control units. This allows you to
POWER
control the mains power being supplied to the
IN
connected computer(s) so that an authorised
CAM
user can, if necessary, perform a complete
remote cold reboot on a failed system.
COMPUTER
POWER
SYSTEM
SWITCH
The control connector of the first power switch
is attached, via serial cable, to the rear panel of
the AdderView CATxIP 5000. Any additional power switches are then attached
via a ‘daisy-chain’ arrangement to the first power switch. Each power switch box
is then given a unique address and access to each power port (8 ports on each
power switch box) is gained using a combination of the switch box address and
the port number.
REM VNC 100
Power
switch
boxes
LNK PWR
www.adder.com
IN
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
Serial cable to first
power switch box
OP
TIO
5V
4.0
A
NS
16
1
OUT
IN
Box 2
OUT
Power to computer
Box 2, port 6 - address: 26
Box 3
IN
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
OUT
IN
Box 4
The power ports are connected to the power inputs of each computer system
and the power switch box(es) are then connected to a mains power supply.
IMPORTANT: Power switching devices have a maximum current rating. It is
essential to ensure that the total current drawn by the equipment connected
to the power switching device does not exceed the current rating of the power
switching device. You must also ensure that the current drawn from any mains
socket does not exceed the current rating of the mains socket.
Setting up, configuring and using power switching requires three main steps:
• Connect and address the switch boxes 
• Configure the power strings
• Operate power switching via the VNC toolbar or the local Functions menu.
12
CO
1
Mwith
3 For each of the remaining switch boxes (if used), use a serial cable
RJ9
PU
T
connectors at both ends (see Appendix 8 for specification). Attach one
end to the socket marked OUT of the previous box and the other end to the
socket marked IN of the next box.
4 Set the addressing switches on each switch box Box Switch 1 Switch 2
using the two micro switches marked ‘Slct’ on
1 Off
Off
the front panel. The box connected directly to
2
On
Off
the AdderView CATxIP 5000 is Box 1 and so on,
3
Off
On
down the daisy-chain line to Box 4 at the end.
4
On
On
5 Attach IEC to IEC power leads between
Off = switch upwards
each port and the power input socket of
On = switch downwards
each computer system that requires power
Switch 1 is on the left side
switching. Carefully note to which power
ports, on which boxes, each computer system is connected. If computer
systems have multiple power inputs, then each input must be connected via
separate ports, which can be on the same, or different boxes.
6 Connect each box to a suitable mains power input.
Now proceed to the configuration stage covered in the Power switching
configuration section within the Configuration chapter.

Box 1
LOC
AdderView CATxIP
5000 rear panel


‘Daisy-chain’
control
connections
To connect and address the switch boxes
Note: The AdderView CATxIP 5000 unit can be powered on during this
procedure, however, the switch boxes should be switched off. The configuration
steps below are for the Adder EPS-M8 and EPS-S8 power switches. Other power
switches may require different configuration. Please refer to your power switch
documentation.
1 Mount up to four switch boxes in positions where they are close to the
computer systems that they will control and not too distant from the
AdderView CATxIP 5000 unit (preferably within 2.5 metres).
2 Use a serial cable with an RJ9 and a 9-pin D-type connector (see Appendix
8 for specification). Attach the RJ9 plug to the socket marked IN on the
first switch box. Attach the other end to the socket marked OPTIONS on the
AdderView CATxIP 5000.

GLOBAL
USERS

LOCAL
USER

Power control port
14
13
8
11
10
9
4
15
14
13
8
11
10
9
4
7
6
5
5V
4.0A
12
16
COMPUTER CONNECTIONS
3
2
1
7
6
5
3
2
1
COMPUTER CONNECTIONS
OPTIONS
5V
4.0A
12
COMPUTER CONNECTIONS
COMPUTER CONNECTIONS
Master AdderView CATxIP 5000
Notes
It is recommended that the
second CAM in each pair is a
USB-type and that it is plugged
to a vacant USB port on the host
computer to derive its power.
Pairs of CAMs can be strapped
back-to-back with cable ties to
create a tidy installation.
CAM CAM
CAM CAM

14

15
INDOOR USE ONLY
16
OPTIONS


Master monitor
Slave AdderView CATxIP 5000

Slave monitor
Serial
synchronisation
cable
INDOOR USE ONLY
LOCAL LOCAL
Two or more AdderView CATxIP 5000 units can be connected
USER
USER
together so that they operate in a synchronised manner.
Synchronised operation is useful for applications that require
multiple video signals to be switched together. This type of
operation is usually required where each computer is fitted with
multiple video cards or video cards with multiple video heads.
Whenever an AdderView CATxIP 5000 channel is switched, it sends
an RS232 command out on its serial interface (marked OPTIONS on
CAM CAM
the rear panel). An AdderView CATxIP 5000 will switch its channel if
it receives the same command on its serial interface. Consequently,
HOST
COMPUTER
by linking the serial interfaces, a master unit may be made to
automatically switch one or more slave units as shown in the diagram.
Note: You must ensure that all AdderView CATxIP 5000 units have their Options serial
ports set to ‘Sync Units’ and that their baud rates are identical. These settings can be made
either via the local or global user configuration menus.
It should be noted that the synchronisation cable deliberately does not have the transmit
pin of the Slave End connector linked to the receive pin of the Master End connector. To
do so would cause the Slave unit to be able to switch the Master unit. This would setup
an endless cyclical switching sequence that would prevent the AdderView CATxIP 5000
devices from operating correctly. For more details about the serial synchronisation cables,
see Appendix 8.

Multiple video head connections
Computers fitted
with dual video
heads
15
Remote switching control
Local user
VNC user 1
VNC user 2 VNC user 3 VNC user 4 12
CO
MP 1
UT
12345678910111213141516
0 (video off)
10
20
30
40
50
71
72
73
74
75
11
21
31
41
51
12
22
32
42
52
13
23
33
43
53
14
24
34
44
54
15
25
35
45
55
16
26
36
46
56
17
27
37
47
57
18
28
38
48
58
19
29
39
49
59
1A
2A
3A
4A
5A
16
1
Host computer port/channel
NS
1B
2B
3B
4B
5B
1C
2C
3C
4C
5C
1D
2D
3D
4D
5D
1E
2E
3E
4E
5E
1F
2F
3F
4F
5F

5V
4.0
A

TIO
Cable from serial
control device


OP

AdderView CATxIP 5000
rear panel

The port switching functions of the AdderView CATxIP
REMOTE
CONTROL
5000 unit can be remotely controlled by an RS232 link to
the OPTIONS port on the rear panel.
The sending device must use the following RS232
communication settings:
Baud rate: 19200 bps
Data bits: 8
Parity:
None
Stop bits: 1
No handshaking is implemented, however, valid command characters will be
echoed back to the sending device.
Note: You must ensure that the AdderView CATxIP 5000 unit has it Options
serial ports set to ‘Sync Units’. This setting (together with the baud rate
selection) can be made either via the local or global user configuration menus.
The value of the byte received via the serial link determines which computer port
should be linked through to the user port. The table given here summarises the
valid control codes:
16
Configuration




When setting up a new installation, the following stages are recommended:
1 Enable the general ‘Security’ option.
With security disabled (default setting), a local or remote user attached to
the AdderView CATxIP 5000 will have full and unrestricted access to all
computers and all AdderView CATxIP 5000 settings. In larger installations,
you are strongly recommended to enable security and set up individual user
accounts with access privileges.
2 Create an ADMIN (administration) password.
All AdderView CATxIP 5000 units have a fixed user account that cannot be
deleted or renamed, called ADMIN. If you intend to use security, then it is
important to allocate a password to the ADMIN account.
3 Create user accounts and allocate access rights.
Use the ADMIN account to add user profiles, passwords and access rights
for each of the system users.
4 Provide names for computers.
When numerous computers are attached, you are strongly advised to
provide names for each, to assist with recognition.
5 Configure the required ‘Setup Options’ and ‘Global Preferences’
Use the ADMIN account to determine key AdderView CATxIP 5000 settings
and timing characteristics.

Overall initial configuration

Almost all configuration and operational aspects of the AdderView CATxIP 5000
unit are controlled via on-screen menu displays.
17
  


If the Login is shown, enter
your ‘admin’ Username and
Password - or press
twice if
none have yet been defined.

   
2
   


 

 

 

 

 

 

 

 





      
  
  

 
 
 


 
 
 
 

 
 






   
From the Select Host screen,
press
to display the Main
Menu. See Main Menu for
more details.
3
 
 
 

VNC and HTTP ports
These should remain set to 5900 and 80, respectively, unless they
clash with an existing setup within the network. See Networking
issues for more details.
Option port (serial) details
These two items control the use of the OPTIONS port on the rear
panel of the unit. The port can either be used to control optional
power switching devices or can be used to synchronise the operation
of two separate AdderView CATxIP 5000 units.

   
4
UseDHCP/IP address/Net Mask/Gateway
You need to either set the DHCP option to ‘Yes’ or manually enter a
valid IP address, Net mask and Gateway. See Networking issues for
more details.
If neither of these features are required, then you do not need to
change anything on this screen.
   
Within the Main Menu, use the
and
keys to highlight an
option, then press
to select.
The Configuration option
provides access to separate
Unit, Network and Serial
Configuration screens that are
similar in function to the first
three setup screens shown on
the right.
Encryption
See Encryption settings for a description of the issues and the settings.

   

   

   
Time and Date
Set these correctly as all entries in the activity log are time stamped
using them.
    
  
   
    
    
 


   
Secure keys generation
With every mouse move and keypress, the single dash will move
across the screen (unless the same key is pressed repeatedly).
Periodically, a new star character will be added to the bar as the
random data are accepted as part of the new encryption key. When
the bar is full, the final encryption keys for your AdderView CATxIP
5000 will be created – this process takes roughly 30 to 40 seconds.
Once the secure keys have been calculated the AdderView CATxIP
5000 will show either the Login dialog or Select Host screen.
Note: Screen 5 of 5 is displayed while
the secure keys are being generated.

IMPORTANT: Complete the initial IP configuration and invoke security
measures BEFORE the unit is connected to an open IP network.
If the AdderView CATxIP 5000 unit has been previously configured,
it will display either the Login dialog or the Select Host screen,
as shown here 

1
Admin password
Enter a password of at least six characters that has a mix of letters
and numerals. The background colour provides an indication of
password suitability and is initially red to indicate that the password is
not sufficient. When a password with reasonable strength has been
entered it will change to green.

When the AdderView CATxIP 5000 is switched on for the first time, you
should see the unit configuration screen, as shown here 

 


  
 
 

    





 


   
The AdderView CATxIP 5000 unit provides an initial configuration
sequence to assist you to make the necessary settings.

Initial configuration
18
Your Login name
2 Press
Green - accessible
Red - inaccessible
Orange - an
inconsistency related
to a cascade linked
host has been detected
- More [+]
Port numbers
Connection status
Main Menu
to display the main menu:
Menu layout
The various menu options
are arranged as shown here 
For a description of
each option within the
Configuration menus, see
Appendix 1 for more details.

 
 
 


and
keys to highlight an option, then press
Functions
Power Control
Restore Standard Mouse
Restore Intellimouse
Show All Users
Access Mode
User Preferences
Screen Saver
Confirmation Box
Global Preferences
Mouse Switching
Screen Saver
OSD Dwell Time
User Timeout
Setup Options
Security
HotKeys
Auto Logout
Configuration
Unit Configuration
Network Configuration
Serial Configuration
Reset Configuration
Search for a particular
computer name
   
3 Use the
IMPORTANT: When supplied, AdderView CATxIP 5000 units have
their security features disabled, which means that any attached
users have access to all connected computers and all AdderView
CATxIP 5000 settings. You are strongly recommended to enable
the ‘Security’ feature and set an access password for the ADMIN
account.
to select.

Default names for
each computer port


 

 

 

 

 

 

 

 





      
  
  
Availability of each
computer:

   
Security
  
Note: If the security option has been
enabled, you will be asked for a valid 
user name and password before the 
main menu can be displayed.


To access the main menu
1 If the select host menu is not already displayed, press and hold
and
then press
using a keyboard attached to a AdderView CATxIP 5000 user
port.
The select host menu will be displayed:
Hotkeys
Note:
and
are the standard hotkeys and can be altered to
avoid clashes with other devices or software. If you change the hotkeys,
remember to use the new ones in place of
and
when following
the instructions in this guide.

The main menu allows you to determine many aspects of the AdderView CATxIP
5000 capabilities. From here you can:
• Provide names for all connected computers to allow quick recognition,
• Set individual and global settings for users,
• Run various functions, such as mouse restore operation,
• Configure unit, network and serial port settings.

Main menu
19
To change the hotkeys
The AdderView CATxIP 5000 unit uses
and
as its standard hotkeys.
These can be changed if they clash with other software or hardware within the
installation.
1 Display the Main menu.
2 Highlight ‘Setup Options’ and press
.
3 Highlight ‘Hotkeys’ and press
(or click one of the arrow buttons) to
select the required hotkey combination. The options are: Ctrl+Alt, Ctrl+Shift,
Alt+Shift, Alt Gr, Left+Right Alt, Left Ctrl+Alt or Right Ctrl+Alt.



To set an ADMIN password
1 Display the Main menu.
2 Highlight ‘Configuration’ and press
.
3 Highlight ‘Unit Configuration’ and press
.
4 Using the cursor keys, move the cursor to the ‘Admin Passwd’ field.
5 Enter an appropriate password for the ADMIN user account with regard to
the following:
• The password can be up to 16 characters long.
• The password can use letters, numerals and/or punctuation marks in any
combination.
• The password is case sensitive.
Note: The field background colour will remain red until sufficient characters
have been entered to form a reasonably robust password.
6 Once the password has been entered, you can navigate away from the
menu page and it will be automatically saved.
What to do if the ADMIN password has been forgotten.
All user and host computer registration is achieved solely via the global
(network) connection to the AdderView CATxIP 5000 unit. See Appendix 2
- Configuration pages via viewer for details.


To enable general security
1 Display the Main menu.
2 Highlight ‘Setup Options’ and press
.
3 Highlight ‘Security’ and press
(or click one of the arrow buttons) to
select ‘Enabled’.
4 Now create a new password for the ADMIN user account - see below.
Registering users and host computers

General security and configuration steps
20
   
   
   
 
     
    
   
 
    




4������������������������������������
Highlight ‘Reset Configuration’ and
press
. The Reset Config warning will
be displayed� 
5����������������������������
Highlight ‘Reset’ and press
. All
settings will be returned to their factory
defaults and the previous Maintenance
menu will be re-displayed.
6 Remove power from the unit and then
re-apply it.
7 You now need to go through the initial
configuration procedure and reinstate all of the required settings.

To clear a password (and restore factory default settings)
1 Remove power from the AdderView
CATxIP 5000 unit.
  
2 Press and hold the reset button on
the front panel (requires paper clip or
   
similar).

3 Apply power and after a couple of
 
seconds release the reset button. The
 
Maintenance menu will be displayed 
   


If the ADMIN password becomes mislaid or forgotten, you
������������������������
will not be able to
access the AdderView CATxIP 5000 to add or edit users and computer names,
unless you have given other users admin privileges������������������������
. This situation may be
resolved by performing a complete reset to return the AdderView CATxIP 5000.
IMPORTANT: A complete reset erases all the user names and computer
names that you have setup.

What to do if the ADMIN password has been forgotten
21
Clearing IP access control
   
 
 
 
 

 
 






Click here to remove all IP
access restrictions

To clear IP access control
1 From a local keyboard (not accessible from a global keyboard), log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to select the More Menus.
4 Select ‘Configuration’.
5 Select ‘Network Configuration’.

What is IP access control?
The IP access control feature (configurable by a remote admin user) allows
certain network address ranges to be denied access to the AdderView CATxIP
5000. If set incorrectly, it is possible to exclude all network users and so this
option provides an emergency recovery point.

This option removes all entries from the IP access control feature within the
AdderView CATxIP 5000.

6 Highlight the ‘Clear IP Access Control’ option and press
.




   
22
To configure the unit from a global user location
1 Use either the VNC viewer or a standard web browser to make remote
contact with the AdderView CATxIP 5000 – see Global user access for more
details.
2 If the username entry is not blanked out, enter ‘admin’. Then enter the
admin password or the username / password of a user with admin privilege
(if no password is set, then just press
). Once logged in, the AdderView
CATxIP 5000 will show the video output from the host system (if one is
connected), or otherwise a ‘No Signal’ message.
3 Click the Configure button in the top right
hand corner of the window to display the main
configuration page 
User Accounts
Allows you to create and manage up to sixteen separate user accounts,
each with separate access permissions.

Unit Configuration
Allows you to alter both basic and fundamental settings within the unit.
Time & Date Configuration
Allows you to configure all aspects relating to time keeping within the unit.


Network Configuration
Here you can alter any of the existing network settings plus you can take
advantage of the IP access control feature that lets you to specifically include
or exclude certain addresses or networks.
Serial Port Configuration
Lets you setup or alter the details concerning the OPTIONS serial port.

Host Configuration
Allows you to configure user access, hot key switching
and power control codes for the connected host systems.
Logging and Status
Provides various details about the user activity on the unit.
Shaded items signify
options that are not
available via the standard
configuration menus.
LDAP Configuration
Allows you to configure settings which enable the unit to
consult external databases in order to verify user details.

Once the basic features have been configured using the AdderView CATxIP
5000 configuration menus, further changes can be made by authorised global
users via the VNC interface. There are two main ways to use the VNC interface
to access the AdderView CATxIP 5000 unit:
• The VNC viewer – a small application supplied on the CD-ROM or
downloadable from the RealVNC website or even downloadable from the
AdderView CATxIP 5000 itself.
or
• A standard browser that supports Java – When a web browser makes
contact, the AdderView CATxIP 5000 provides the option to download
a Java application to it. This allows a viewer window to be opened and
operation to commence just as it would with the VNC viewer application.

Full configuration by global user
For more information about each page, please see Appendix 2 Configuration pages via viewer in the ‘Further information’ chapter.
23
Viewer encryption settings
The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four
encryption settings:
• Always on - This setting will ensure that the link is encrypted, regardless of
the AdderView CATxIP 5000 encryption setting.
• Let server choose - This setting will follow the configuration of the
AdderView CATxIP 5000. If the AdderView CATxIP 5000 has ‘Always on’ or
‘Prefer on’ set, then the link will be encrypted. If the ‘Prefer off’ setting is
selected at the AdderView CATxIP 5000, then the link will not be encrypted.
• Prefer off - This setting will configure an un-encrypted link if the
AdderView CATxIP 5000 will allow it, otherwise it will be encrypted.
• Prefer on - If the AdderView CATxIP 5000 allows it, this setting will
configure an encrypted link, otherwise it will be un-encrypted.




AdderView CATxIP 5000 encryption settings
The AdderView CATxIP 5000 configuration menu offers three encryption
settings:
• Always on - This setting will force all viewers to use encryption. Note:
This setting will preclude any VNC viewer versions that do not support
encryption.
• Prefer off - This setting does not enforce encryption unless a viewer
specifically requests it. If a viewer has its ‘Let server choose’ setting, then an
un-encrypted link will be set up.
• Prefer on - This setting generally enforces encryption unless an earlier
viewer version is unable to support it, in which case the link will be unencrypted. If a viewer has its ‘Let server choose’ setting, then the link will be
encrypted.

The AdderView CATxIP 5000 offers a great deal of flexibility in its configuration
and this extends equally to its encryption settings that are used to prevent
unauthorised interception of signals. Due to the variety of situations in which
the AdderView CATxIP 5000 might be used and the range of viewer applications
that need to view it, a number of settings are available. The encryption settings
to use depend upon how the potential global users will operate.
Important factors to consider when setting these options might be:
• Do all global user connections and operations require encryption?
• Will some global users be using older VNC viewer versions?

Encryption settings
24
Networking issues
Internet
Internet

Every network setup is different and great care needs to be taken when
introducing a powerful device such as the AdderView CATxIP 5000 into an
existing configuration. A common cause of potential problems can be in clashes
with firewall configurations. For this reason the AdderView CATxIP 5000 is
designed to be intelligent, flexible and secure. With the minimum of effort it
can reside either behind the firewall or alongside with its own separate Internet
connection.

Positioning AdderView CATxIP 5000 in the network
LOC
REM VNC 100
LNK PWR
www.adder.com
LOC
REM VNC 100
LNK PWR
www.adder.com
CATx link
CAM
to host
computer
Local
network
connection
AdderView CATxIP 5000
situated behind the firewall
Local
network
connection
CATx link
to host
computer
CAM
AdderView CATxIP 5000 situated
alongside the firewall
IMPORTANT: When the AdderView CATxIP 5000 is accessible from the public
Internet connection, you must ensure that sufficient security measures are
employed.


Firewall/
router

Firewall/
router

Thanks to its robust security the AdderView CATxIP 5000 offers you great
flexibility in how it integrates into an existing network structure. The AdderView
CATxIP 5000 is designed to reside either on an internal network, behind a
firewall/router or alternatively with its own direct Internet connection.
25
When a web server is also on the local network
Port 80 is the standard port used by web (HTTP) servers. If the AdderView
CATxIP 5000 is situated within a local network that also includes a web server
or any other device serving port 80 then, if you want to use the web browser
interface from outside the local network environment, the HTTP port number of
the AdderView CATxIP 5000 may need to be changed.
When you change the HTTP port to anything other than 80, then each remote
browser user will need to specify the port address as well as the IP address. For
instance, if you set the HTTP port to ‘8000’ and the IP address is ‘192.168.47.10’
then browser users will need to enter:
http://192.168.47.10:8000
(Note the single colon that separates the IP address and the port number).
The firewall/router would also need to be informed to transfer all traffic to the
new port number through to the AdderView CATxIP 5000.
Addressing
When the AdderView CATxIP 5000 is situated within the local network, you
will need to give it an appropriate local IP address, IP network mask and default
gateway. This is achieved most easily using the DHCP server option which
will apply these details automatically. If a DHCP server is not available on the
network, then these details need to be applied manually in accordance with the
network administrator.
The firewall/router must then be informed to route incoming requests to port
5900 or port 80 (if available) through to the local address being used by the
AdderView CATxIP 5000.

(Note the double colons that separate the IP address and port number).
The firewall/router would also need to be informed to transfer all traffic to the
new port number through to the AdderView CATxIP 5000.

192.168.47.10::11590

Port settings
As standard, the AdderView CATxIP 5000 uses two ports to support its two
types of viewer:
• Port 80 for users making contact with a web browser, and
• Port 5900 for those using the VNC viewer.
When these port numbers are used, VNC viewers and web browsers will locate
the AdderView CATxIP 5000 correctly using only its network address. The
firewall/router must be informed to transfer any traffic requesting these port
numbers through to the AdderView CATxIP 5000.
If you need to change the VNC port number
If you change the VNC port to anything other than 5900, then each VNC viewer
user will need to specify the port address as well as the IP address. For instance,
if you set the VNC port to ‘11590’ and the IP address is ‘192.168.47.10’ then
VNC viewer users will need to enter:
Internet
AdderView CATxIP 5000 has
a local address and net mask,
i.e.
IP address: 192.168.0.3
Net mask: 255.255.255.0
LOC
REM VNC 100
LNK PWR
www.adder.com
Remote user with VNC viewer
accesses IP address: 129.7.1.10
and automatically uses port
5900.
Firewall/router address:
129.7.1.10
The firewall routes the
request from the VNC viewer
on port 5900 through to the
AdderView CATxIP 5000 at
local address 192.168.0.3


A possible point of contention between the AdderView CATxIP 5000 and a
firewall can occasionally arise over the use of IP ports. Every port through the
firewall represents a potential point of attack from outside and so it is advisable
to minimise the number of open ports. The AdderView CATxIP 5000 usually uses
two separate port numbers, however, these are easily changeable and can even
be combined into a single port.
IMPORTANT: The correct configuration of routers and firewalls requires
advanced networking skills and intimate knowledge of the particular network.
Adder Technology cannot provide specific advice on how to configure your
network devices and strongly recommend that such tasks are carried out by a
qualified professional.

Placing AdderView CATxIP 5000 behind a router or firewall
CAM
26





DNS addressing
As with any other network device, you can arrange for your AdderView CATxIP
5000 to be accessible using a name, rather than an IP address. This can be
achieved in two main ways:
• For small networks that do not have a DNS (Domain Name System) server,
edit the ‘hosts’ files on the appropriate remote systems. Using the hosts file,
you can manually link the AdderView CATxIP 5000 address to the required
name.
• For larger networks, declare the IP address and required name to the DNS
server of your local network.
The actual steps required to achieve either of these options are beyond the
scope of this document. 
To discover a DHCP-allocated IP address
Once a DHCP server has allocated an IP address, you will need to know it in
order to access the AdderView CATxIP 5000 via a network connection. To
discover the allocated IP address:
1 In network section of either the local configuration menus or the global
configuration pages, set the ‘Use DHCP’ option to ‘Yes’ and select ‘Save’.
Once the page is saved, the AdderView CATxIP 5000 will contact the DHCP
server and obtain a new address.
2 Re-enter the same ‘Network configuration’ screen where the new IP address
and network mask should be displayed.
27
Addressing
When the AdderView CATxIP 5000 is situated alongside the firewall, it will
require a public static IP address (i.e. one provided by your Internet service
provider).
More addressing information:
Discover DHCP-allocated addresses
DNS addressing


Ensuring sufficient security
The security capabilities offered by the AdderView CATxIP 5000 are only
truly effective when they are correctly used. An open or weak password or
unencrypted link can cause security loopholes and opportunities for potential
intruders. For network links in general and direct Internet connections in
particular, you should carefully consider and implement the following:
• Ensure that encryption is enabled.
By local configuration menu or global configuration page.
• Ensure that you have selected secure passwords with at least 8 characters
and a mixture of upper and lower case and numeric characters.
By global configuration page.
• Reserve the admin password for administration use only and use a nonadmin user profile for day-to-day access.
• Use the latest Secure VNC viewer (this has more in-built security than is
available with the Java viewer). To download the viewer.
• Use non-standard port numbers.
• Restrict the range of IP addresses that are allowed to access the AdderView
CATxIP 5000 to only those that you will need to use. To restrict IP access.
• Do NOT Force VNC protocol 3.3.
• Ensure that the computer accessing the AdderView CATxIP 5000 is clean
of viruses and spyware and has up-to-date firewall and anti-virus software
loaded that is appropriately configured.
• Avoid accessing the AdderView CATxIP 5000 from public computers.
Ports
In this configuration there should be no constraints on the port numbers
because the AdderView CATxIP 5000 will probably be the only device at that IP
address. Therefore, maintain the HTTP port as 80 and the VNC port as 5900.

IMPORTANT: If you make the AdderView CATxIP 5000 accessible from the public
Internet, care should be taken to ensure that the maximum security available
is activated. You are strongly advised to enable encryption and use a strong
password. Security may be further improved by restricting client IP addresses,
using a non-standard port number for access.
Security can be further improved by using the following suggestions:
• Place the AdderView CATxIP 5000 behind a firewall and use the port
numbers to route the VNC network traffic to an internal IP address.
• Review the activity log from time to time to check for unauthorised use.
• Lock your server consoles after they have been used.
A security white paper that gives further details is available upon request from
Adder Technology Limited.


The AdderView CATxIP 5000 is built from the ground-up to be secure. It
employs a sophisticated 128bit public/private key system that has been
rigorously analysed and found to be highly secure. Therefore, you can position
the AdderView CATxIP 5000 alongside the firewall and control hosts that are
also IP connected within the local network.

Placing AdderView CATxIP 5000 alongside the firewall
28
Example 1
To switch ON port 5 of switch box 2, the code would be as follows:
• Power sequence: P25=1\0D
Example 2
To switch OFF port 8 of switch box 3, the code would be as follows:
• Power sequence: P38=0\0D
For details about operating this feature, see Power switching control within
the Operation chapter.
6 Enter the Power control sequences in the Power On and Power Off fields 
7 Click OK to close the dialog and then click the Save button in the main Host
Configuration window to store the details.
To control two or more ports simultaneously
You can control up to four power ports using a single sequence. This is done
using the same command structure as shown above, plus a delay command,
for each port. Immediately following a port command, insert the characters
‘\*’ before the next port command, and so on up to four ports. For instance, to
switch on ports 1 and 2 in the first power switch, the command line would be:
P11=1\0D\*P12=1\0D

Where:
x is the switch box number,
y is the power port number,
z is ‘0’ for OFF or ‘1’ for ON, and
\0D represents Enter (or Carriage return).

Pxy=z\0D

To configure the power sequences for each host computer
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Host configuration’ option.
4 Click a host entry to display a Host configuration dialog:
5 If necessary, configure other parameters (Name, Users, Hot Keys - MORE).
Note: The settings given below are for the EPS-S8 power switch - other power
switches may require different settings. Please refer to your power switch
documentation for details about codes required by other power switches.
The structure of each power sequence (OFF and ON) is as follows:


Power switch configuration comprises two main steps:
• Configure the OPTIONS serial port to the same speed as used by the power
switch box(es), using the configuration menu.
• Configure power ON and OFF strings for each relevant host computer.
For each power port there needs to be a valid ‘Power ON string’ and similarly an
appropriate ‘Power OFF string’. In each case, the strings are a short sequence of
characters that combine a port address and a power on or off value.
If a particular computer has more than one power input (and thus requires an
equivalent number of power ports to control them), collections of strings can be
combined to switch all of the required ports together as a group.
Power control sequences

Power switching configuration
29
Upgrading AdderView CATxIP 5000 models
8 Click the ‘Browse’ button and locate the .bin upgrade file that you
downloaded earlier. Click the ‘Upload file’ button. The AdderView CATxIP
5000 will next show the following screen:


9 Select which portion of the AdderView CATx IP that you wish to upgrade:
• Tick the ’Main’ option to upgrade the AdderView CATxIP 5000 unit itself.
• Tick one or more of the CAM options to include them in the upgrade
process.
10 When ready, click the ‘Perform upgrade’ button. The upgrade will take
place and its progress will be shown on screen.
11 When the upgrade is complete, click the link ‘Click here to reboot the unit
into normal operation’.


7 Click OK. The AdderView CATxIP 5000 is now ready to accept the upgrade
files. Open your browser and connect to the AdderView CATxIP 5000
using the IP address that was confirmed in the dialog. Once connected, the
AdderView CATxIP 5000 will offer the following screen:

To upgrade AdderView CATxIP 5000 models
1 Download the latest firmware revision for the AdderView CATxIP 5000
from the Adder website and decompress the download file. View the
decompressed files and make a note of the name and location of the .bin
file that was part of the download file collection.
2 Make a global connection to the AdderView CATxIP 5000 unit and login
as the admin user.
3 Once logged in, click the ‘Configure’ button in the top right corner of the
window.
4 Click the ‘Unit Configuration’ button.
5 Click the ‘Advanced Unit Configuration’ button.
6 Click the ‘Upgrade Firmware’
button. This dialog will be displayed:
Recovering from a failed upgrade
If a problem is encountered while upgrading the AdderView CATxIP 5000, it is
still possible to restart the unit and attempt a new upgrade process.
To invoke backup/recovery mode
1 Remove power, press and hold the reset button (insert a thin implement
such as a straightened paper clip into the small hole next to the IP
connector) and then re-apply power. Then, release the reset button
2 Access the AdderView CATxIP 5000 using a web browser on an IP connected
system. When the upgrade page is displayed, follow the normal instructions,
except after step 10, remove and replace the power on the unit.

The AdderView CATxIP 5000 models are upgraded via global connection
(through the IP network port). Upgrades are digitally signed by Adder using
a secure key. This prevents unauthorised or altered firmware images being
downloaded into the AdderView CATxIP 5000.
30
Accessing the AdderView CATxIP 5000
The front panel indicators
The AdderView CATxIP 5000 provides two ways to gain access:
• Local user access, or
• Global user access via IP network link.
LOC REM VNC 100
IP
Indicators
• LOC Keyboard or mouse data are being received from the local console.
• REM Keyboard or mouse data are being received from a remote (global) viewer.
LOC
REM VNC 100
• VNC Indicates that a global user is connected and active.
LNK PWR
• 100 Indicates the Ethernet network speed (10/100Mbs).
www.adder.com
• LNK Indicates that a network link is present.
• PWR Indicates that power is present.
CAM
COMPUTER
SYSTEM


GLOBAL
USER


OR

LOCAL
USER
LNK PWR

Operation
31
Local user access
If the above login prompt is not displayed, you
are either already logged in to the AdderView
CATxIP 5000 unit, or the security features have
not been enabled. In such cases see ‘To view this
menu at any time’ below.
2 Enter your username and password. Providing you have the correct
permissions, the screen will display the Select Host menu, showing you a list
of computers for which you have permission to access:
   
Default names for
each computer port
Your Login name


 

 

 

 

 

 

 

 





      
  
  
These indicators show
the availability of each
computer:
Green - accessible
Red - inaccessible
Orange - an
inconsistency related to a
cascade- linked host has
been detected - More [+]
This column shows
the AdderView CATxIP
5000 address for
each computer. If you
wanted to select ports
using the hotkey
method, these are
addresses that you
would enter.
Link status of your
user port
To view this menu at any time: Press and hold the hotkeys (usually
and
), then press
and finally release all three keys.
Note: The
and
keys when pressed in combination are called ‘hotkeys’
and they signal to the AdderView CATxIP 5000 that you wish to control it, rather
than the host computer. However, if these particular hotkeys clash with another
device or program, then your administrator may change them to a different
combination. If the
combination fails to work, then please contact
your system administrator for details.
To move the menu (and login) box position
1 While viewing any menu, press and hold the hotkeys (usually
and
).
2 Press the , ,
and
keys to move the menu to the required position.
Note: The new menu position will be used until power is next re-applied.
To avoid the ‘hall of mirrors’ effect
IMPORTANT: Never configure a system so that your viewer is viewing itself.
When controlling a host computer via the local user port if the host computer is
networked it is possible to make the VNC viewer or a browser to create a link back
to itself via the global (IP) capabilities of the unit. This will set up a ‘hall of mirrors’
effect, where the computer is viewing itself into infinity.
While technically possible, the AdderView CATxIP 5000 unit is not designed to
withstand this treatment and could sustain damage.
To select a computer using hotkeys
1 Simultaneously press and hold
and
.
Note: The
and
keys when pressed in combination are called
‘hotkeys’ and they signal to the AdderView CATxIP 5000 that you wish to
control it, rather than the computer. However, if these particular hotkeys
clash with another device or program, then your administrator may change
them to a different combination. If the
combination fails to work,
then please contact the system administrator for details.
2 While still holding
and
, press the first numeral of the required port
address, then:
• If the port address is a single character, release all of the keys.
• If the port address is two or more characters, release the first numeral
key and press the second – repeat this procedure until all of the port
address numerals have been entered, then release
and
.
Note: The numbers on your keyboard’s numeric keypad are not valid, use
only the numeral keys above the QWERTY section.
Note: If your user port does not have authorisation to view the selected port
then an ‘Insufficient user rights’ messages will be displayed.
Note: When using hotkeys, the leading zeros for all single digit port
numbers (including all cascade levels) are optional, i.e. 01, 02...09.

Enter your Login
name here





  
There are three main ways for local users to select a specific computer channel:
• Using hotkeys (as described below) – this is a good method if you continually
access a small number of computers.
• Using the Select Host menu – this is the best method when there are
many connected computers.
• Using mouse buttons – this is a good method for cycling between a small
number of computers.
For all methods (if the confirmation box option is enabled), when the required
port is selected, a pop up message will be displayed to confirm the computer
name or number, and its status. Alternatively, an error message explaining why a
connection is not possible (press
to cancel the latter type of message).

To gain access as a local user:
1 From the local keyboard, press any key to display the login prompt:

Selecting a computer
32
The Select Host menu – here you can
select computers by name.
2 Use the
and
keys (or the scroll wheel of an IntelliMouse) to highlight
the required computer name. Alternatively (for large configurations), press
to perform an alphabetical search for a particular port name. You can
also use the PgUp and PgDn keys to move up or down a full page of list
entries at a time, or press the Home and End keys to quickly move to the
beginning or end of the list, respectively.
Note: If security has been enabled then only computers to which the current
user has permission will be displayed.
3 Press
to select the highlighted port.
Note: Pressing
will select the highlighted port in shared mode (other
users can also view the computer). To select the port in private mode, press
and
when choosing.




 

 

 

 

 

 

 

 





      
  
  

   


To select a computer using the Select Host menu
1 Display the Select Host menu in one of two ways:
• By simultaneously pressing and then releasing
, or
• By pressing the middle and right buttons of a three button mouse.
Note: The mouse switching option is usable only if the ‘Mouse
Switching’ option is enabled. See Global preferences for more details.
At this point, depending on the security settings and the current log in
situation, one of two things will be displayed, either the login screen, or the
Select Host menu:

Standard hotkeys
The range of hotkey combinations are as follows:
Note: If your hotkeys have been changed, substitute them for
and
in
the examples given here.
Selects port 1
Selects port 2
•
•
•
•
then Selects port 10
Note: When entering multiple digit addresses as
above, keep
and
pressed down until all
other numbers have been entered.
Selects the next available port
Switches off the video signal – this will cause
a power saving monitor to enter its standby
mode. To awaken the monitor, simply select
any fixed channel using any of the suggested
methods.
Logs out the current user (if security is enabled)
or selects port 0 to disable the video signal (if
security is disabled).
& , ,
or
Moves the currently displayed on-screen menu
around the screen.
33
At any time you can view a list of which users are logged-in and the host
computers that they are currently accessing. This can be particularly useful if you
find that the host to which you need access is already being viewed in private by
another person.
To view the show all users list
1 From a local keyboard, log on as a
standard or ‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Functions’ and press
.
5 Select ‘Show All Users’ and press
.
    




 





 






Enter your Login
name here
2 Enter your designated User Name and press
.
3 Enter your designated Password and press
. If both entries are correct
then the selected port will be displayed.
Note: If either the User Name or Password are incorrect, the entries will be
cleared to allow another attempt.
To log out
Either:
• Press
and
at any time to log out.
or
1 Display the Select Host menu in either of two ways:
• By simultaneously pressing and then releasing
.
Note: The
and
hotkeys may have been changed. If the
combination fails to work, then please contact the system administrator
for details.
• By pressing the middle and right buttons of a three button mouse, or
2 Press . You will be logged out and the screensaver will be displayed. Press
a key or move the mouse to re-display the login window.




  


Show All Users
To log in
1 If it is not already displayed, move the mouse or press any key to display the
log in screen.

To select a computer using mouse buttons – Advanced method
1 Select the on-screen menu by pressing the middle and right buttons of a
three button mouse.
2 Use the scroll wheel to highlight the required computer port.
3 Then, select either:
• Shared Use - press the left mouse button - This standard method allows
other users to view the same computer port. Control of the port is
given to one user at a time, on a first-come, first-served basis and is
relinquished after a certain period of inactivity.
• Escape without selecting a port – press the right mouse button.
The AdderView CATxIP 5000 features a straightforward security system that
helps to prevent unauthorised access to some, or all connected computers.
If the security option has been selected by your administrator then you will be
asked to enter a User Name and Password when you first access a user port.
When you have finished using the computer, it is then good practice to logout,
forcing any other users to authenticate themselves prior to use.
Note: If the security option has not been enabled then no login is required.

Logging in and out
To select a computer using mouse buttons
Note: This procedure works only with three-button or IntelliMouse devices and
only if the ‘Mouse Switching’ option has been enabled by your administrator.
1 Hold down the middle button (or scroll wheel) of the mouse.
2 Click the left mouse button to select the next computer port. When the
correct port is reached, release the middle button.
Note: Clicking the left mouse button will select the highlighted port in
shared mode (other users can also view the computer). To select the port in
private mode, hold
and then click the left mouse button.
Note: If security has been enabled then only computers to which you have
permission will be displayed.
34
To enable/disable the confirmation box
1 Display the Select Host menu in one of two ways:
• By simultaneously pressing and then releasing
, or
• By pressing the middle and right buttons of a three button mouse.
If you are not already logged in, do so now.
2 Press
to select ‘More menus’.
3 Highlight the ‘User Preferences’ option and press
to select.
4 Highlight the ‘Confirmation Box’ option and press
to select ‘Enabled’
or ‘Disabled’, as required.
5 Select the ‘Save’ button to return to the previous menu.







 


In addition to enabling or disabling the confimation box, you can also:
• Select the screen saver style,
• Restore mouse operation, or
• Perform power control functions.
All of these options are discussed within Appendix 1.

User preferences and functions
  


The AdderView CATxIP 5000 provides
the option of a confirmation box that is
displayed on screen for three seconds after
a computer is selected. The confirmation
box indicates the current user port and your
user name, the selected computer and the
connection status. You can enable or disable
the confirmation box, as required.

The confirmation (status) box
35
Orange dot indicators in the Select Host menu
Within the Select Host menu, each listed host has a coloured dot associated with
it to indicate its general status: Green for accessible and Red for inaccessible.
There is, however, a third state where the dot turns Orange. An orange dot
against a host entry indicates that an inconsistency relating specifically to
cascaded hosts.
The problem can occur for two main reasons, either:
• A cascaded computer (or multiple computers) has been added to an
address such as 0301, however, there is still a registered entry for a directly
connected host at address 03. Thus, the now non-existent host at 03 will be
marked with an orange dot.
• A previously connected cascade has been removed and a computer
connected directly instead. This will cause all of the entries for the removed
cascaded hosts to be marked with orange dots. If they are not to be reinstated, then the administrator should delete the entries.
If you attempt to select an entry marked with an orange dot (by the menu,
by hotkeys or from the VNC viewer) you will see an error message stating
‘computer not connected’.

Orange: Inconsistency related
to a cascade connection.

Red: Host inaccessible


Green: Host accessible



 

 

 

 

 

 

 

 





      
  
  

   
36
Global user access
LOC
REM VNC 100
LNK PWR
www.adder.com
CAM
COMPUTER
SYSTEM
What will I see when I first login?
When you login to a VNC session, the result that you first see will depend on the
status of your username account:
• If you are using your username for the first time then no host will be initially
selected. Click the Hosts button to view a list (see Host selection for
details).
• If you have previously been logged in, the last host computer that you
viewed will be shown.
• If your username is already logged in at another location, then the host
computer currently being viewed in the existing session will be shown.
How do multiple users coexist?
Each of the four global users and also the local user can view any host computer
for which they have permission. More than one user can view the same host and
potential conflicts are arbitrated in the following ways:
• If a user views a host in private mode and then switches to a new host, then
the new host will also be viewed in private.
• If a user is viewing a host in shared mode when another user chooses the
same host but in private mode, the first user’s view will be blanked and a
message indicating that another user has taken private access will be given.
• If a user views a host in private mode and another user chooses the same
host, the second user will see a message indicating that the host is already
being viewed in private mode.
• If multiple users are viewing the same host and one switches to another host
then only that user moves to the new host, all other users are unaffected.

IP
Select the required viewer

LOCAL
USER
WEB
BROWSER


OR

GLOBAL USER

Global users access the AdderView CATxIP 5000 using a viewer and a network/
internet link. There are two types of viewer: a standalone VNC viewer or a VNC
Java application used within a standard web browser.
37
A connection details dialog will be displayed:
Enter the AdderView CATxIP
5000 address here and click OK
If required, select the
encryption mode - MORE [+]
The AdderView CATxIP 5000 has the ability to distribute its own VNC
viewer application.
To download the VNC viewer
1 Open your Web browser.
2 Enter the network address where the AdderView CATxIP 5000 is
situated (in the form: http://192.168.0.3) and make the link.
3 In the opening AdderView CATxIP 5000 screen, click the link that
offers to download the secure VNC viewer ‘from the unit’.
4 Save the download file (vncviewer.exe) to your system.
5 Select and run the downloaded file and then connect to the
AdderView CATxIP 5000 using the VNC viewer application.
Options button
Provides a range of viewer and connection settings - MORE [+]
2 In the ‘Server:’ entry, type the address of the AdderView CATxIP 5000 as
follows:
IMPORTANT: During login, if you see a warning message similar to the
one shown here, then stop and do not proceed.

To access via the VNC viewer
1 Locate and select the VNC viewer icon 
Downloading VNC viewer from the AdderView CATxIP 5000

The VNC viewer is a compact application that runs on your IP-connected ‘global’
system and allows you to view and use the AdderView CATxIP 5000 and its host
computer(s). VNC viewer is readily available from a number of different sources:
• from the AdderView CATxIP 5000 installation CD
• from the AdderView CATxIP 5000 itself
• from the RealVNC website

Global user access via VNC viewer
4 Enter your Username and Password. The viewer window should now open
and show the current host computer. Note: If the Username entry is blanked
out then only admin user account is currently defined and only a password is
required.

This message is displayed if an AdderView CATxIP 5000 unit that your
viewer has previously visited, has had a change of security keys. This
is not uncommon if a unit is reset for some reason. However, it could
also mean that your trusted unit is being spoofed and you may not be
connecting to the system that you think you are.
Do not click the Yes button until you have checked with your
administrator that the trusted AdderView CATxIP 5000 unit has been
recently reset for some reason.


v.w.x.y
where v.w.x.y is the IP network address, for example 192.168.0.3
• If you have been asked to also enter a port number.
3 Click the OK button. Depending on the options selected, you may need to
confirm certain items. A connection attempt will be made and if successful,
an authentication dialog will be displayed:
38
Global user access via web browser

You can use a standard Web browser (supported versions) to gain access to
the AdderView CATxIP 5000 and its host computer(s). As soon as you make
contact with the AdderView CATxIP 5000 it will begin downloading a small Java
application to your browser, which will be used only for the duration of your
connection.
To access via your web browser
1 Launch your standard Web browser as usual.
2 In the Address section, type the address of the AdderView CATxIP 5000 as
follows:
http://v.w.x.y
The previously entered
AdderView CATxIP 5000 address
will be shown here


IMPORTANT: During login, if you see a warning message similar to the
one shown here, then stop and do not proceed.
Options button
Provides a range of viewer and connection settings - MORE [+]
5 Make any necessary option/encryption changes and click the OK button
to proceed. Depending on the options selected, you may need to confirm
certain items.
6 A second connection attempt will be made and if successful, an
authentication dialog will be displayed:
7 Enter your username and password. The viewer window should now open
and show the current host computer. Note: If the Username entry is blanked
out then only admin user account is currently defined and only a password is
required.
This message is displayed if an AdderView CATxIP 5000 unit that your
viewer has previously visited, has had a change of security keys. This
is not uncommon if a unit is reset for some reason. However, it could
also mean that your trusted unit is being spoofed and you may not be
connecting to the system that you think you are.
Do not click the Yes button until you have checked with your
administrator that the trusted AdderView CATxIP 5000 unit has been
recently reset for some reason.

If required, select the
encryption mode - MORE [+]


where v.w.x.y is the IP network address, for example 192.168.0.3
• If you have been asked to also enter a port number.
3 Press
. A connection attempt will be made.
4 In the browser window, select the ‘Connect using built-in Java VNC viewer’
option to download a small application that will temporarily empower your
browser (on slow connections the application download can take several
tens of seconds to complete). Once complete, a connection details dialog
will be displayed:
39
Using the viewer window
When using the viewer window
Controls
Displays a menu
of options
concerning
keyboard, video
and mouse
operation.
Power
Click to access
the power
on/off options
for the current
host computer.
Dialogue area
Indicates your username
and the host system that
you are currently viewing.
This area can also display
other messages.
How do I escape from full screen mode?
Press the F8 button. This button is changeable but is most often set to F8.
Why is the
button flashing red?
This happens when a new host screen is viewed (that has not been viewed before).
Click the
button to perform an auto calibration for the screen and the mouse.
See Auto calibrate for important information about this feature.
How do I change between host computers?
You can either click the ‘Hosts’ button to select a host by name (see Host selection)
or use hotkey presses to choose a host by its port number (see VNC Hotkey selection).
Re-sync mouse
Ensures that the
mouse pointer
which you move
and the mouse
pointer on the
host system
are correctly
synchronised.
Auto calibrate
Determines the
optimum video and/or
mouse settings for the
currently selected host
computer. This button
will flash red when
a new host screen is
encountered. Click this
button when you first
visit a new screen.
Hosts
Click to
display a list
of computers.
Choose an
entry to
connect to
that host
computer.
Access mode
Allows you
to choose
between
Shared and
Private access
modes.
Configure
This option is only
available to the
admin user and
provides access
to the main
configuration
menus.
IMPORTANT: Optimal performance of the AdderView CATxIP 5000 is dependant
on the calibration of the video for each host computer. For this reason, if you
view an uncalibrated host, the unit will invoke an automatic calibration after a
pause of roughly twenty seconds.
If the video is not calibrated the unit can operate slower than expected and will
affect all users. If you experience a drop in performance on the VNC viewers, try
recalibrating your viewer as a first step. Click the Auto calibrate button or access
the Video settings option from the ‘Controls’ button.
How do I remove traces of moved items from the screen?
When you move an item or window across the screen, sometimes it can leave
unsightly trails. These are called artifacts and can be particularly prevalent when the
connection speed is low. To remove artifacts, click the ‘Controls’ button and select
the ‘Refresh screen’ option. See Controls.
How do I make the most of a slow connection?
The VNC viewer is slightly better suited to slower connections than the browser
viewer because it offers more options. Click the Options button of the VNC viewer
when entering the AdderView CATxIP 5000 address during log on.
Adjust the Threshold setting
Ensure that the video Threshold setting is set higher than the automatic setting
suggests. Tweak this setting manually to ensure the best setting.
Fewer colours
Select the Low (64 colours) mode. The Very low option offers hardly any
improvement and looks a lot worse.
Rate limit mouse events
When selected, this mode greatly reduces the mouse movement data that are sent
to the host computer. When you move the local mouse, the remote cursor will catch
up roughly once per second.

Ctrl Alt Del
Sends the
Ctrl Alt Del
sequence
to the
current host
computer.

Viewer options
(VNC viewer
only) Click the
VNC icon to
view the viewer
window options.
How do I navigate around a larger screen?
If the screen that you are viewing has a larger resolution than your viewing window
you will need to scroll around to see all items. The viewer window allows you to
‘bump scroll’ (only in full screen mode). This means that when your mouse cursor
bumps against the edge of the screen, the screen image will scroll across automatically.

The viewer window presents a menu bar similar to that shown below. Certain
items within the toolbar are displayed depending upon your access permissions
and/or the AdderView CATxIP 5000 configuration.


The menu bar
What is the best screen resolution to use?
The best resolution for your computer is one that is larger than the screen of the host
computer that you are viewing. This will allow you to see everything without scrolling
around. Alternatively, the VNC viewer can be set to scale the image to fit your screen,
but remember that some pixel dithering effect will be seen when scaling is used.

The viewer window gives you the ability to view and control the AdderView
CATxIP 5000 and its host computer(s). Its operation is almost identical regardless
of whether you used the VNC viewer or your Web browser to display it.
40
Mouse pointers
Host selection
For the browser viewer, the local
cursor is a typical arrow:
To select a host
1 Click the Hosts button to
display a list of computers.
2 Click the required computer
name to view and control it.
You can use the List Order
option to determine
whether the hosts are listed
by their entry number or
alphabetically.
See Appendix 2 - Host
configuration for details about
programming new hosts into the
AdderView CATxIP 5000 (‘admin’
user status required).
For the VNC viewer, the local
cursor is a dot:
Local dot cursor
Remote host cursor
Configure
Additionally, for fast network
connections, the VNC viewer also
provides a single mouse mode.
See Controls - Single Mouse for
details.
This option is displayed only when you are logged on as the ‘admin’ user. When
selected it provides access to a wide range of AdderView CATxIP 5000 settings.
See Appendix 2 - Configuration pages via viewer for more details.



Remote host cursor


Local cursor
The Hosts button on the menu bar provides the quickest and most efficient way
to switch between host computers. This is because the button is close at hand,
but also because the screen calibration details for each host are reused when
this method of switching is used. The alternative is to use hotkey combinations
or the AdderView CATxIP 5000 on-screen menu.

Both viewers provide a double mouse cursor to help overcome any delays
caused by slow connections. When you move your mouse you will see two
mouse cursors, a local one that responds immediately to your movements and a
second, slower moving, cursor that represents the current mouse position at the
host.
Single local cursor
41
Upon completion
an information
dialog will
explain the
results:
To re-synchronise the mouse
1 Use the Hosts button to select the required computer.
2 Click the
button and then click OK in the subsequent pop-up message.
Note: If you find that this doesn’t work, you may need to perform a mouse
calibration again.

If you find that your local mouse pointer and that of the host are not correctly
synchronised, use this feature to re-align their movements. This operation is also
selectable from the Controls menu.
Up to five users can be simultaneously logged-in (four global users plus one
local) and all can view the same or different hosts according to their permission
status. If you need to perform a sensitive task that should not be viewed by
other users, you can change the access mode to Private. This action blanks the
viewer window for any user attempting to view the same host.
Note: For the courtesy of other users, this mode should be used sparingly.
The admin user (or any user who has been given IsAdmin status - see User
accounts) has the ability to overrule the private setting.
To change the access mode
1 Click one of the arrow buttons adjacent to the
Shared/Private indicator. Power switching
When configured (and where you have access rights) this option allows you to
control the mains power input to the currently selected host computer.
Note: This option is generally used to power cycle remote systems that have
failed to respond. Before switching a system off, ensure that all attempts have
first been made to power it down through normal means.
To switch a system on or off
1 Use the Hosts button to select the required computer.
2 Click the Power button and then select the Switch on
or Switch off option, as appropriate.

Access mode - shared/private

To auto calibrate the screen and/or mouse
1 Use the Hosts button to select the required computer.
2 Click the
button to display the
Calibrate options dialog:
3 Click the required action.
A progress indicator will be
displayed while the necessary
calculations are made.
Re-synchronise mouse


When you visit a host computer for the very first time, your viewer needs to
determine the optimum video and mouse settings for that particular computer.
The button will remind you to click it by flashing red when a new computer
screen is encountered. Performing this step is important because it can help
to decrease unnecessary video information being sent across the link, thus
improving overall performance.
Once this has been done, providing you use the ‘Hosts’ button to switch
between host computers, the video settings for each machine will be re-used.
Note: When performing an auto calibration, ensure that the screen image
is static (no moving images) and also try to remove any on-screen displays
generated by KVM switches (such as host names or menus). This is because
they can affect the calibration process and result in a lower overall performance
level. For mouse calibration, ensure that there are no application windows
located around the upper left corner of the screen. This is because as the mouse
calibration takes place, the cursor may change (to match the application as it
skims across the window) and this may confuse the calculation. Also ensure that
the host computer does not have the mouse cursor trails option enabled.

Auto calibrate
42
Controls
Resync Mouse
This option has the same effect as the
button on the menu bar and resynchronises the local and remote mouse pointers.
Refresh Screen
This option refreshes the whole screen image to remove any artifacts from
moved screen items. This is useful when using very low refresh rates on slow
speed communication links.
Click to move the remote
mouse cursor up, down,
left or right
Click to produce a
continuous mouse click
and hold for the left,
centre or right mouse
buttons
Click to calibrate the
remote mouse

Click to produce a single
mouse click for the left,
centre or right mouse
buttons

Mouse Control
This option displays a mouse control dialog and is useful when the remote
cursor is failing to respond correctly to your mouse movements, even after using
the Resync mouse option.
The mouse control dialog allows you to control the remote mouse cursor using a
selection of buttons that you click with your local mouse.


Single Mouse Mode
This mode is for fast network connections where
the cursor response is sufficient to provide instant
visual feedback on the remote screen. When
enabled, the cursor is ‘captured’ within the viewer
window until you use the ‘escape’ hot keys.
To quit from single mouse mode, press F8 and
then P. Alternatively, enable and use the mouse button escape sequences - see
Advanced unit configuration for details.
The single mouse mode does not require calibration.

When clicked, this button reveals a menu of
options concerned with keyboard, video and
mouse operation.
Info
When selected, this option displays an information dialog showing the current
logged on users, the current host, its video mode and its mouse motion details.

Click to display the Restore
mouse dialog where you
can reinstate a mouse
that has failed to operate
correctly.
continued
43
When entering codes:
+ means press down the key that follows
– means release the key that follows
+– means press down and release the key that follows
* means wait 250ms (note: if a number immediately follows the asterisk, then the delay will equal the number, in milliseconds)
It is automatically assumed that all keys specified will be released at the end, so
there is need to specify -Ctrl or -Alt if these keys are to be released together.
See Appendix 9 for a list of key sequence codes that can be used.
Examples:
‘Ctrl + Alt 12’ would be expressed as: +Ctrl+ Alt+1–1+2
+N means press the ‘N’ key
+Scroll means press the Scroll lock key
+Space means press the space key

Sun keyboard
Stop
Again
Props
Undo
Front
Copy
Open
Paste
Find
Cut
Mute
Volume Volume +
Power*
Help

Click to send the
contents of the
clipboard to the host
Standard keyboard Right-[Ctrl] [F1]
Right-[Ctrl] [F2]
Right-[Ctrl] [F3]
Right-[Ctrl] [F4]
Right-[Ctrl] [F5]
Right-[Ctrl] [F6]
Right-[Ctrl] [F7]
Right-[Ctrl] [F8]
Right-[Ctrl] [F9]
Right-[Ctrl] [F10] Right-[Ctrl] [1]
Right-[Ctrl] [2]
Right-[Ctrl] [3]
Right-[Ctrl] [4]
Right-[Ctrl] [H]

Enables/
disables a mode
to convert
certain keypress
combinations
to represent the
special keys on
a Sun keyboard
(see opposite)
Click to send
the code
Notes:
The Enable/Disable status of the Sun translation mode is retained, so this mode
selection only needs to be done once per host.
The mode selection only affects the host being viewed, so can be set differently
for different hosts.


Enter the
code here
Enable Sun Translation
When enabled, this mode translates certain keyboard sequences to represent the
special keys that are present on Sun keyboard. Use this when using a standard
keyboard while connecting to a Sun system.
* Certain PS/2 keyboards have a power key which will be mapped to perform
the same function for a Sun system.

Keyboard Control
This option displays a keyboard control dialog and is useful for sending keyboard
combinations (to the host) that are needed regularly or that are trapped by the
AdderView CATxIP 5000.
Video Settings
see next page
44
Horizontal Position
Determines the horizontal
position of the host screen
image within the viewer
window.
Vertical Position
Determines the vertical position
of the host screen image within
the viewer window.
Custom Modes
See the next page.
Advanced
See the next page.
Brightness & Contrast
The red, green and
blue constituents of the
brightness and contrast
can be set individually.
Alternatively, use
the Auto button
on the right side to
automatically optimise
these for the current
host and connection
speed.
Calibrate All
Click to
determine the
optimum settings
for all aspects of
video the video
connection from
the host system.
Display activity
Indicates the level
of video activity
currently in
progress.
IMPORTANT: Optimal performance of the AdderView CATxIP 5000 is dependant
on the calibration of the video for each host computer. For this reason, if you
view an uncalibrated host, the unit will invoke an automatic calibration after a
pause of roughly twenty seconds.
If the video is not calibrated the unit can operate slower than expected and will
affect all users. If you experience a drop in performance on the VNC viewers, try
recalibrating your viewer as a first step.
Setting the Threshold manually
Occasionally it can be useful to manually adjust the Threshold setting, in order to
achieve a setting that best suits your particular requirements.
1 Use the ‘Calibrate All’ function to ensure that all other settings are
optimised.
2 Click the Threshold left arrow button to decrement the setting by one and
observe the ‘Display Activity’ indicator.
3 Repeat step 2 until the Display Activity indicator suddenly rises to a much
higher level (i.e. 50%). This will mean that you have reached the noise
boundary. At this point, increment the Threshold value by 2 or 3 points to
achieve an optimum setting.



Phase
The phase setting adjusts the
alignment of the host video
output and the remote system
video display to achieve the
sharpest image.


Threshold
The threshold is effectively a
noise filter that differentiates
between valid video signals
and background noise or
interference. This has the
effect of reducing unnecessary
video signals between the
AdderView CATxIP 5000
and the remote system, thus
improving performance.
Using automatic configurations
• Every setting can be individually subjected to an automatic configuration
(click the appropriate ‘Auto’ button) or can also be manually adjusted.
• Use the ‘Calibrate All’ button to automatically determine the optimum
settings for all items.
Note: Before using the ‘Calibrate All’ option, if possible, remove on-screen
display (OSD) elements generated by the AdderView CATxIP 5000 (such
as a menu). These OSD elements use different video rates to those of the
host system(s) and can affect the setting of the automatic threshold value.
AdderView CATxIP 5000 uses an improved calculation procedure to filter out
the effect of these elements. However, best results are obtained when the
screen contains only host system information.
Note: To maximise performance, the threshold level is automatically
increased by 50% when a slow link is detected.
Note: When the AdderView CATxIP 5000 is used with one or more other
switches, the threshold needs to be higher than 32 due to the signal ‘noise’
that these switches introduce. The AdderView CATxIP 5000 configuration
should detect such noise and adjust the threshold accordingly.

Video Settings
This dialog provides access to all of the key video settings that determine image
quality and link performance.
45
Advanced Video Settings
This option contains video signal settings that do not normally need to be
adjusted.

Pixel Format
Determines the colour
depth and data
required to represent
each video pixel.

Reduced Blanking
The Reduced Blanking
option can be enabled when
using flat panel display
monitors and helps to save
bandwidth without any loss
of performance. The blanking
period is present in all standard
video signals and is a small
time delay to allow the beam
of cathode ray tube displays
to return to the top left corner
of the screen. As flat panel
displays do not have a beam,
the blanking period can be
removed.
Timing Details
Click this button to display
information that is useful
when debugging video
problems.


Custom Video Modes
This option allows you to define non-standard video resolutions and refresh rates
to suit your display characteristics.
Enter the horizontal and vertical pixels counts together with the refresh rate and,
optionally the Reduced Blanking option (see below), then click the Calc button.
Then click the Add button to include the new mode within the list. If you
calculate the setting for a mode that has too high a resolution to be displayed
full width, this dialog will calculate the values for a half-width version instead.
Tile Width and Height
Determines the size of the
sample areas into which
the source video screen is
divided for examination
purposes. Smaller sizes
result in more areas to
sample, larger areas
result in more frequent
screen area refreshes.16
is considered to be the
optimum size for both the
width and height settings.

YUV / RGB
Determines the colour
space used by the unit.

Show All Users
Select this option to display a list of all users who are currently logged into the
AdderView CATxIP 5000 unit together with the host computer (and port) that
they are currently viewing.
46
VNC hotkey selection
Selects port 2
•
•
•
•
then
Selects port 10
Note: When entering multiple digit addresses as
above, keep
and
pressed down until all
other numbers have been entered.
Selects no host
Displays the Host Selection menu so that you
may choose a host by name.

in

and


Standard hotkeys
The range of hotkey combinations are as follows:
Note: If your hotkeys have been changed, substitute them for
the examples given here.
Selects port 1

To select a computer using hotkeys
1 Simultaneously press and hold
and
.
Note: The
and
keys when pressed in combination are called
‘hotkeys’ and they signal to the AdderView CATxIP 5000 that you wish to
control it, rather than the computer. However, if these particular hotkeys
clash with another device or program, then your administrator may change
them to a different combination. If the
combination fails to work,
then please contact the system administrator for details.
Note: VNC hotkeys are set separately to the hotkeys used by the locally
connected keyboard. For details about changing the VNC Viewer hotkeys,
see Appendix 2: Unit Configuration.
2 While still holding
and
, press the first numeral of the required port
address, then:
• If the port address is a single character, release all of the keys.
• If the port address is two or more characters, release the first numeral
key and press the second – repeat this procedure until all of the port
address numerals have been entered, then release
and
.
Note: The numbers on your keyboard’s numeric keypad are not valid, use
only the numeral keys above the QWERTY section.
Note: If you do not have authorisation to view the selected port then a
message will be displayed to explain your lack of access rights.
Note: When using hotkeys, the leading zeros for all single digit port
numbers (including all cascade levels) are optional, i.e. 01, 02...09.

During a VNC session, you can use hotkey presses to quickly display the Host
selection menu or to choose a host by its port number:
47
Supported web browsers
The following web browsers have been tested and found to work correctly with
AdderView CATxIP 5000.
Windows
• Internet Explorer 5.50 and above,
with Microsoft [Java] Virtual Machine (release 5.50).
with Java Runtime Environment 1.3 or above.
Linux
• Netscape 4.61 and above,
with Java Runtime Environment 1.1 or above.
• Opera,
with Java Runtime Environment 1.1 or above.


To enter a port number in VNC viewer
1 Enter the required IP address in the usual ‘Server’ box,
i.e. http://192.168.0.3
2 At the end of the IP address, add two colons (::) and then enter the port
number (in this example, the required port number is 8000),
i.e. http://192.168.0.3::8000
3 Continue with the standard VNC viewer instructions.
The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four
encryption options. The resulting actions of certain options depend upon how
the AdderView CATxIP 5000 to which you are connecting is configured:
• Always on - This setting will ensure that the link is encrypted, regardless of
the AdderView CATxIP 5000 encryption setting.
• Let server choose - This setting will follow the configuration of the
AdderView CATxIP 5000. If the AdderView CATxIP 5000 has a preference to
encrypt the link, then it will be so, otherwise the link will not be encrypted.
• Prefer off - This setting will configure an un-encrypted link if the
AdderView CATxIP 5000 will allow it, otherwise it will be encrypted.
• Prefer on - If the AdderView CATxIP 5000 allows it, this setting will
configure an encrypted link, otherwise it will be un-encrypted.
Whenever encryption does take place, the viewer will first need to create the
necessary secure key before the connection process can continue.

To enter a port number in a Web browser
1 Enter the required IP address in the usual Address box,
i.e. http://192.168.0.3
2 At the end of the IP address, add a single colon (:) and then enter the port
number (in this example, the required port number is 8000),
i.e. http://192.168.0.3:8000
3 Continue with the standard Web browser instructions.
Viewer encryption settings


Usually, when you make a network connection to the AdderView CATxIP 5000
(either using the VNC viewer or a Web browser) you simply enter the IP address,
i.e. 192.168.0.3. However, if a special configuration is necessary, then you may
be asked to specify a port number as well as the IP address.
What is a port?

If you need to enter a port number
48
Further information
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
• Adder Technology website – www.adder.com
Check the Support section of our website for the latest solutions and driver
files.
• Email – support@adder.com
• Fax
in the UK:
in the US:
01954 780081
+1 888 275 1117
• Phone
in the UK:
in the US:
01954 780044
+1 888 932 3337
When logging on using VNC viewer, I cannot enter a username
• Either, the VNC viewer is an old version (download a new one) or only the
admin user has been configured on the AdderView CATxIP 5000.


The remote cursor is not correctly responding to my mouse movements
• Recalibrate the mouse. When doing so, ensure that the host system does
not have mouse cursor trails enabled and that the top left corner of the
screen is clear of application windows.

Global network users are unable to contact the AdderView CATxIP 5000
• Check that the correct address is being used by the remote users.
• Check the network settings. Check that the users network address has not
been excluded in the IP access control section.
• If the AdderView CATxIP 5000 is situated behind a firewall, check that
the relevant ports are being allowed through the firewall and are being
correctly routed.
• Check the front panel indicators, the LNK indicator should be on. If the
network link is a 100Mbps connection, the 100 indicator should also be on.


Getting assistance
Troubleshooting

This chapter contains a variety of information, including the following:
• Getting assistance - see below
• Troubleshooting - see right
• Appendices
• Appendix 1 - Configuration menus
• Appendix 2 - Configuration pages via viewer
• Appendix 3 - VNC viewer connection options
• Appendix 4 - VNC viewer window options
• Appendix 5 - Browser viewer options
• Appendix 6 - Addresses, masks and ports
• Appendix 7 - Cascading multiple units
• Appendix 8 - Cable specifications
• Appendix 9 - Hotkey sequence codes
• Appendix 10 - Supported video modes
• Safety information
• Warranty
• End user licence agreement
• Radio frequency energy statements
49
Appendix 1 – Local setup menus





The full set of options are only available to
the Admin user. All other users will see only
the Functions and User Preferences options.
 

The following items and menus are available in the Main Menu screen:
• Functions
• User Preferences
• Global Preferences
• Setup Options
• Configuration

To access the local setup menus
1 On the locally connected keyboard/mouse, select the Select Host screen in
one of two ways:
• By simultaneously pressing and then releasing
, or
• By pressing the middle and right buttons of a three button mouse.
If you are not already logged in, do so now. What to do if the ADMIN
password has been forgotten.
2 Press
to display the Main Menu.
3������������������������
Use the following keys:
   
and
to highlight required options.

or arrow buttons to change values.
 
to quit and save the changes.
 

The AdderView CATxIP 5000 local setup menus allow a range of settings to be
made both to the installation as a whole and to parts of the system accessed by
each user.
50
Functions
  

Power Control
The options within this section are usable only when the AdderView CATxIP
5000 is used in conjunction with one or more external power switch units
and when valid power switching strings have been registered for the
currently selected host. For more details see: power switching connections,
configuration or operation (via menu)
Switch Computer ON
Select this option to power on one or more computers.
Switch Computer OFF
Select this option to power off one or more computers.

To get here
1 From a local keyboard, log on as a
standard or ‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Functions’ and press
.
Restore Standard Mouse
This option is used to resume standard mouse operation if it has ceased to
operate, for instance, if it has been connected without rebooting the AdderView
CATxIP 5000.
Restore Intellimouse
This option is used to resume Microsoft Intellimouse operation if it has ceased to
operate, for instance, if it has been connected without rebooting the AdderView
CATxIP 5000.
Show All Users
This option displays a list of all users who are currently logged into the
AdderView CATxIP 5000 unit together with the host computer (and port) that
they are currently viewing.





 

 
  
 
  

The Functions menu contains a collection
of procedures that affect various aspects of
AdderView CATxIP 5000 operation. �
51
User Preferences
Screen Saver
Settings: Blank, Moving Logo
You can select the type of screen saver. If you select BLANK then the screen will
blank completely. If you select Moving Logo then a small Adder logo will bounce
around the screen.
Confirmation Box
Settings: Disabled, Enabled
When enabled, a confirmation box is displayed on screen for three seconds after
a computer is selected. The confirmation box indicates the current user port and
user name, the selected computer and the connection status.





 
 
  


To get here
1 From a local keyboard, log on as a
standard or ‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘User Preferences’ and press
.
   

The User Preferences are system operating
parameters that are independently selectable
for each user and affect only their screen.
52
Global Preferences


Mouse Switching
Settings: Enabled, Disabled
The computer channel can be switched using a three button mouse or
IntelliMouse. Pressing the central button or wheel button together with the left
hand mouse button will cause the AdderView CATxIP 5000 to switch to the next
available computer.
When mouse switching is enabled, you can still use the middle button on its
own to control applications. Only when its pressed with the left or right button
is it interpreted by mouse switching, otherwise it is passed on to the host
application.���������������������������������������������������������������������
The rotation action of an IntelliMouse wheel is not affected and is
always available to the computer application.
Screen Saver
Settings: Disabled; 2, 5, 10,15 or 20 Minutes
The AdderView CATxIP 5000 can be set to blank the screen after no keyboard or
mouse activity has been detected for a selected timeout period. If preferred, the
user can blank the screen manually by selecting channel ‘0’ using the keyboard
hotkeys or by pressing ESC from the login screen.
OSD Dwell Time
Settings: 1, 2, 3, 5, 10 Seconds
After a successful computer channel change the AdderView CATxIP 5000 will
display a confirmation message for a few seconds. The length of time that this
confirmation message dwells on the screen may be changed.
User Timeout
Settings: 1, 2, 5, 10, 30 Seconds, 1, 5, 10 Minutes
When no keyboard or mouse data has been received from an active user port for
the user timeout period, the AdderView CATxIP 5000 will relinquish the control
of that user port in order to allow other users to access the host computer. The
new port then becomes the active port until it too times out. To avoid confusion
between users it is desirable to set the timeout period to be sufficiently long so
that user’s work is not needlessly interrupted by other users and sufficiently short
to ensure good overall system efficiency.



 
 
 

 
 
  
 


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Global Preferences’ and press
.
   

Global preferences are available only to
the Admin user and allow settings to be
made that affect all users attached to the
AdderView CATxIP 5000.
53
Setup Options


Logon Security
Settings: Disabled, Enabled
With security disabled there is no requirement for users to log-in to the system.
All users have full access to all the connected computers and full administration
rights. With security enabled, users are required to log-in to the AdderView
CATxIP 5000. Each user is allocated access rights to computers by the system
administrator and they are only able to see the computers that they have access
to on their on-screen menu.
HotKeys
Settings: Ctrl+Alt, Ctrl+Shift, Alt+Shift, Alt Gr, Left+Right Alt, Left Ctrl+Alt,
Right Ctrl+Alt
The keyboard hotkeys are special combinations of keys that, when used together
with certain keyboard “command keys”, perform special AdderView CATxIP
5000 functions. For example, pressing the hotkeys together with the “M” key
will cause the on-screen menu to be displayed on your monitor. Other hotkey
combinations allow you to query which computer you are connected to and
to move the on-screen menu around the screen. You can also use the hotkeys
together with the port number to select a particular connected computer.
Auto Logout
Settings: Disabled, Enabled
The AdderView CATxIP 5000 enables you to restrict access to your computers
on a login basis. If a user forgets to logout when they have finished accessing
the AdderView CATxIP 5000 then the user console may unintentionally be left
with full access to all the computers. The AdderView CATxIP 5000 can be set to
automatically logout unattended user consoles when the screen saver kicks in.
This reduces the risk of security problems by preventing user consoles remaining
in a permanent “logged-in” state when there is no keyboard or mouse activity.
The automatic logout feature is only enabled when the screen saver feature is
active (i.e. not disabled).






 
 

 


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Setup Options’ and press
.
   

Setup options are available only to the
Admin user.
54
Configuration
• Unit Configuration
IP admin password, encryption settings, etc.
• Network Configuration
IP address, net mask, VNC port, etc.
• Serial Configuration
Options port usage and Baud rate.
• Reset Configuration
Completely resets the AdderView CATxIP 5000 unit.



 

 
 
 


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Configuration’ and press
.
  

Available only to the Admin user, the
configuration section menu allows you to
determine settings that relate directly to the
global (IP) user aspects of the unit.
55

Hardware
Indicates the version of the internal circuitry.
Firmware
Indicates the version of the internal software.
Keybd Layout
Use the arrow buttons to match the keyboard layout expected by the host
system.
Admin Passwd
Enter the password that will be used to gain administrator access to the
AdderView CATxIP 5000. There can only be one admin user and only that user
is given access to the configuration menus. The admin password background
will be red until a reasonably secure password has been entered, although this is
only advisory as any password or no password may be entered.
Unit Name
The name entered here will be displayed on the local menus and the remote
VNC/browser windows.
Time and Date
Use the left and right arrow keys to select the correct time and date. The time
entry uses the 24 hour clock notation. The internal real time clock will continue
to run for roughly one week without power to the unit, after that it will be lost
and require resetting. Use the up and down arrow keys to move between each
of the sections within the time and date entries.
Encryption
Three options are available: Always on, prefer off, prefer on. The one to choose
depends on the specific details of your installation - see Encryption settings for
details. The use of encryption imposes a slight performance overhead of roughly
10% but is highly secure against third party intrusion.




 


  
 
 
 

    





 

To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Configuration’ and press
.
5 Select ‘Unit Configuration’ and press
.
   


This page provides access to a selection of
both basic and fundamental settings for the
AdderView CATxIP 5000.

Unit Configuration
56


   


MAC Address
Media Access Control address – this is the unique and unchangeable code that
was hard coded within your AdderView CATxIP 5000 unit when it was built. It
consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A
section of the MAC address identifies the manufacturer, while the remainder is
effectively the unique electronic serial number of your particular unit.
Use DHCP
DHCP stands for ‘Dynamic Host Configuration Protocol’. Its function is
particularly useful when connecting to medium size or larger networks, such
as the Internet. When this option is selected, your AdderView CATxIP 5000 will
attempt to locate a DHCP server on the network. If such a server is located, it
will supply three things to the AdderView CATxIP 5000: an IP address, an IP
network mask (also known as a Subnet mask) and a Gateway address. These
are not usually granted permanently, but on a ‘lease’ basis for a fixed amount
of time or for as long as the AdderView CATxIP 5000 remains connected and
switched on. Discover allocations.
IP Address
This is the identity of the AdderView CATxIP 5000 within a network. The IP
address can be thought of as the telephone number of the AdderView CATxIP
5000. Unlike the MAC address, the IP address can be altered to suit the network
to which it is connected. It can either be entered manually or configured
automatically using the DHCP option. When the DHCP option is enabled, this
entry is unavailable. See IP addresses.
Gateway
This is the address of the device that links the local network (to which the
AdderView CATxIP 5000 is connected) to another network such as the Internet.
Usually this is a network switch or router and it will be used whenever a device
to be contacted lies outside the local network.
VNC Port
This is the logical link through which communications with a remote VNC viewer
will be channelled (see What is a port?). The default setting is 5900 which is
a widely recognised port number for use by VNC software. However, in certain
circumstances it may be advantageous to alter this number - see Security issues
with ports for more details.
Note: The VNC port and HTTP port can be set to the same port number in order
to simplify router and firewall configuration. If this is done then the AdderView
CATxIP 5000 will “listen” for both types of traffic on the single port.
HTTP Port
This is the logical link through which communications with a remote web
browser will be channelled. The default setting of 80 is an established standard
for web (HTTP – HyperText Transfer Protocol) traffic though this can be changed
to suit your local network requirements.
Clear IP Access Control
This option removes all entries from the IP access control feature within the
AdderView CATxIP 5000. The IP access control feature (configurable by a global
admin user) allows certain network address ranges to be denied access to the
AdderView CATxIP 5000. If set incorrectly, it is possible to exclude all network
users and so this option provides an emergency recovery point.






 
 
 
 

 
 
Net Mask
Also often called the ‘subnet-mask’, this value is used alongside the IP address
to help define a smaller collection (or subnet) of devices on a network. In this
way a distinction is made between locally connected devices and ones that are
reachable elsewhere, such as on the wider Internet. This process helps to reduce
overall traffic on the network and hence speed up connections in general. See
Net masks.


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Configuration’ and press
.
5 Select ‘Network Configuration’ & press
.
   

This page allows you to configure the various
aspects of the IP port and its relationship
with the local network.

Network Configuration
57
Serial Configuration
Options Port
Settings: Power Control, Sync Units
Determines whether the RS232 serial OPTIONS port at the rear of the unit
will be used for connection to power control switches or to synchronise the
operation of two AdderView CATxIP 5000 units.
Options Baud
Settings: 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200
This option determines the speed of the RS232 serial OPTIONS port. The other
communication settings are fixed as: No parity, 8 bit word, 1 stop bit.
Note: When ‘Options Port’ is set to ‘Sync Units’, the baud rate will be
automatically changed to 19200.




 


 
 


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Configuration’ and press
.
5 Select ‘Serial Configuration’ & press
.
   

This page allows you to configure the
OPTIONS serial port located at the rear of the
AdderView CATxIP 5000.
58
Reset Configuration


To reset the AdderView CATxIP 5000 configuration
1 From a local or remote (not accessible from a global keyboard), log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to select ‘More menus’.
4 Select ‘Configuration’.
5 Select ‘Reset Configuration’.
6 Highlight the ‘Reset’ option and press
.
7 After a short period, you should see the first of five initial configuration
screens. See Initial configuration for details.

    

     
  
   

   
   
 


To get here
1 From a local keyboard, log on as the
‘admin’ user.
2 Press
(hotkeys can change).
3 Press
to show the Main Menu.
4 Select ‘Configuration’ and press
.
5 Select ‘Reset Configuration’ and press
.
   

This option allows you to completely reset
the IP portion of the AdderView CATxIP
5000 unit.
WARNING: This process will remove all
network settings and return the unit to use
its original state. A complete reconfiguration
will be required before the IP features of the
unit can be used.
59
Appendix 2 - Configuration pages via viewer
This section covers the configuration pages that are available to global admin
users, using either the VNC viewer or the browser methods of access.


To access the remote configuration pages
1 Make a global connection to the
AdderView CATxIP 5000 unit and login as
the admin user.
2 Once logged in, click the Configure button
in the top right corner of the window.


Click the required option
• User Accounts
• Unit Configuration
• Time & Date Configuration
• Network Configuration
• Serial Port Configuration
• Host Configuration
• Logging and Status
• LDAP Configuration

Logged on users
Indicates the current users
irrespective of whether they
are connected locally or via a
network.

Main configuration page
60
Confirm Pwd
Re-enter your password here to confirm that it is correct.
Local
When ticked, the selected user can gain access using the local KVM console
directly connected to the AdderView CATxIP 5000 unit.
Remote
When ticked, the selected user can gain access via an IP network link, such as a
local intranet or the wider Internet (depending on how the AdderView CATxIP
5000 is connected).
To create a new user account
1 Enter the required User Name to activate that position (the Password and
access tick box positions will become editable).
2 Optionally enter a password for the user account.
3 Tick/untick the Local, Remote and Power options that are appropriate to the
user.
4 Click the Save button to register your changes.
Power
When ticked, the selected user will be permitted to control the power input to
host systems (requires optional power control switch unit(s) to be fitted).
IsAdmin
When ticked, the selected user will be given access to the administrator level
configuration menus and will also have the ability to force a host computer
connection to shared if another user has selected a private session.
Auto Logon
When ticked, the selected user will be automatically logged on at the local user
port whenever the unit is powered on. Only one user can be set to use auto
logon, by default it is the admin user.

Password
Passwords are case sensitive and can include certain keyboard symbols. The
password can be between 1 and 16 characters in length. It is important to note,
however, that the password background remains shaded in amber while the
AdderView CATxIP 5000 considers your entered password to be too easy to
guess. A suitable password is best constructed using a mixture of more than 6
letters, numbers and punctuation characters.

User Name
All user names must consist of lower case characters or numbers only. No
symbols or upper case characters are permissible. The user name can be
between 1 and 16 characters in length.

To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘User Accounts’ option.


This page allows you to manage up to sixteen separate accounts.
The first of the sixteen accounts is the admin account and is the only account
with access rights to the configuration menus. The user name and access rights
are fixed for the admin account, the only change possible for this account is the
password.
There are fifteen user account positions.

User accounts
61
Unit configuration
To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Unit Configuration’ option.
Hardware Version
Indicates the version of the electronic circuitry within the AdderView CATxIP
5000 unit.
Firmware Version
Indicates the version of the internal software within the AdderView CATxIP 5000
flash memory. This may be updated using the flash upgrade procedure.
Host Keyboard Layout
Use the arrow buttons to match the keyboard layout expected by the host
system.
Admin Password
Enter the password that will be used to gain administrator access to the
AdderView CATxIP 5000. There can only be one admin user and only that user is
given access to the configuration menus.
Number of simultaneous VNC Users
Allows you to restrict the number of concurrent VNC sessions. The maximum
number (and the default setting) is 4.
VNC Viewer Hot Key Sequence
When using the VNC Viewer, you can use key press combinations to select host
computers and also to display the host selection menu. This option allows you
to choose which keys should be used to form the hotkeys that will precede a
switching command. The default setting is CTRL + ALT, so as an example when
you press the CTRL ALT and 2 keys, the viewer will change to the host located
at port 2.

Encryption
Three options are available: Always on, prefer off, prefer on. The one to choose
depends on the specific details of your installation - see Encryption settings for
details. The use of encryption imposes a slight performance overhead of roughly
10% but is highly secure against third party intrusion.


Menu Bar Toggle Hot Key
Determines the function key that can be used to display/hide the menu bar
within the VNC screen.

Unit Name
The name entered here will be displayed on the local menus and the remote
VNC viewer/browser windows.


This page provides access to a selection of both basic and advanced settings
for the AdderView CATxIP 5000. Many of the settings displayed here are also
accessible through the on-screen menu.
Advanced Unit Configuration
62
Mouse Rate
Defines the rate at which mouse movement data are transmitted to the system.
The default option is 20ms, which equates to 50 mouse events per second. This
is used to slow down the rate in exceptional circumstances but normally requires
no adjustment.
Force VNC Protocol 3.3
IMPORTANT: The use of this option is not recommended. Protocol 3.3 is a legacy
version that does not offer any encryption.
Idle Timeout
Determines the period of inactivity on a global connection before the user is logged
out. The idle timeout period can be set to any time span, expressed in minutes.
Note: The Screensaver option serves a similar purpose for local connections.
Protocol Timeout
Sets the time period by which responses should have been received to outgoing
data packets. If the stated period is exceeded, then a connection is considered
lost and terminated.
Session Sleep Timeout
Determines the period of inactivity before the viewer screen will blank and a
message is displayed. When no hosts are being viewed either because of this
time out or if no viewers are active then parts of the video circuitry are powered
down reducing power consumption by up to a third.
Single Mouse Mode Mouse Switch
Select the mouse button combination to exit from single mouse mode (when active).
Use Quick Mouse Calibration
Invokes optimised calibration techniques that handle the majority of mouse types.
Behaviour for admin connections when limit reached
Determines what should occur when four global connections already exist and
a fifth, administrator connection attempt is made. Options are: Replace oldest
connection, Replace newest connection and Don’t replace. Only non-administrator
connections can be terminated in this way.
Use VESA GTF
When ticked, the VESA Generalized Timing Formula will be used to help
determine the correct input video resolution and timing details. See Appendix
10 for a list of all supported video modes.
Upgrade firmware
Places the unit into upgrade mode. See Upgrading AdderView CATxIP 5000 models.


Mouse Latency Allowance
This option is used during calibration to account for latency delays that may be
caused as signals pass through a device.
During calibration, the AdderView CATxIP 5000 waits for 40ms after each
mouse movement before sampling the next. If a device adds a significant delay
to the flow of data, the calibration process can be lengthened or may fail
entirely. The value entered here is added to (or subtracted from) the default
40ms sampling time.
Note: You can enter negative values (down to -40) in order to speed up the
calibration process when using fast KVM switches. Use this option with caution
as it can adversely affect the calibration process.

Background Refresh Rate
Use the arrow keys to alter the refresh rate for screen images via remote links.
This allows you to tailor the screen refresh to suit the network or modem
connection speeds. The options are: Slow, Medium, Fast or Disabled. When the
disabled option is selected, the remote users will need to manually refresh the
screen.
Note: When a low connection speed is detected, the background refresh is
automatically disabled, regardless of the settings of this option.


Click this button to display advanced options that do not normally require alteration.

Advanced unit configuration
63
Timezone specifier
Optionally enter a recognised timezone specifier related to the current position
of the AdderView CATxIP 5000 unit. When an NTP server is used, the specifier
will be used to provide the correct real time.
The timezone specifier takes the following form:
std offset dst [offset],start[/time],end[/time]
The std and offset specify the standard time zone, such as GMT and 0, or CET

The time fields specify when, in the local time currently in effect, the change to
the other time occurs. If omitted, the default is 02:00:00.
Typical examples are:
UK: GMT0BST,M3.5.0/1,M10.5.0/2
Central Europe: CET-1CEST,M3.5.0/2,M10.5.0/3
US Eastern: EST5EDT,M3.2.0/2,M11.1.0/2
US Pacific: PST5PDT,M3.2.0/2,M11.1.0/2
Where: m specifies the month and must be between 1 and 12. The day d
must be between 0 (Sunday) and 6. The week w must be between 1 and 5;
week 1 is the first week in which day d occurs, and week 5 specifies the last d
day in the month.
Time and Date
Use the arrow buttons to set the correct current time.
Use NTP
When this option is selected, the AdderView CATxIP 5000 will synchronise its
internal clocks using information from the (Network Time Protocol) server listed
in the NTP Server IP address field.
NTP Server IP address
Optionally enter the IP address for a known Network Time Protocol server.
Set Time from NTP Server
Click to immediately use the time and date information from the listed NTP server.
For further details
• For details of timezone specifier formats, please refer to:
http://www.gnu.org/software/libc/manual/html_node/TZ-Variable.html
• For details of the Network Time Protocol (main RFC number: 1305; the SNTP
subset used as the basis for the AdderView CATxIP 5000: 4330)
http://www.ietf.org/rfc.html

The dst string and [offset] specify the name and offset for the corresponding
Daylight Saving Time zone; if the offset is omitted, it defaults to one hour ahead
of standard time.
The remainder of the specification describes when Daylight Saving Time is in
effect. The start field is when Daylight Saving Time goes into effect and the
end field is when the change is made back to standard time. The most common
format used for the daylight saving time is: Mm.w.d


and -1, or EST and 5, respectively.

This page allows you to configure all aspects relating to time and date within the
AdderView CATxIP 5000 unit.

Time & date configuration
64
IP Network Mask
Also often called the subnet-mask, this value is used alongside the IP address
to help define a smaller collection (or subnet) of devices on a network. In this
way a distinction is made between locally connected devices and ones that are
reachable elsewhere, such as on the wider Internet. This process helps to reduce
overall traffic on the network and hence speed up connections in general.
IP Gateway
This is the address of the device that links the local network (to which the
AdderView CATxIP 5000 is connected) to another network such as the wider
Internet. Usually the actual gateway is a network switch or router and it will be
used whenever a required address lies outside the current network.
Use DHCP
DHCP is an acronym for ‘Dynamic Host Configuration Protocol’. Its function is
particularly useful when connecting to medium size or larger networks, such
as the Internet. When this option is selected, your AdderView CATxIP 5000 will
attempt to locate a DHCP server on the network. If such a server is located, it
will supply three things to the AdderView CATxIP 5000: an IP address, an IP
network mask (also known as a Subnet mask) and a Gateway address. These
are not usually granted permanently, but on a ‘lease’ basis for a fixed amount
of time or for as long as the AdderView CATxIP 5000 remains connected and
switched on. Discover allocations.
VNC Port
This is the logical link through which communications with a remote VNC viewer
will be channelled (see What is a port?). The default setting is 5900 which is
a widely recognised port number for use by VNC software. However, in certain
circumstances it may be advantageous to alter this number - see ‘Security issues
with ports’ for more details.
HTTP Port
This is the logical link through which communications with a remote web
browser will be channelled (see What is a port?). The default setting of 80 is an
established standard for web (HTTP – HyperText Transfer Protocol) traffic though
this can be changed to suit your local network requirements.

MAC address
Media Access Control address – this is the unique and unchangeable code that
was hard coded within your AdderView CATxIP 5000 unit when it was built. It
consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A
section of the MAC address identifies the manufacturer, while the remainder is
effectively the unique electronic serial number of your particular unit.

IP Address
This is the identity of the AdderView CATxIP 5000 within a network. The IP
address can be thought of as the telephone number of the AdderView CATxIP
5000. Unlike the MAC address, the IP address can be altered to suit the network
to which it is connected. It can either be entered manually or configured
automatically using the DHCP option. When the DHCP option is enabled, this
entry is greyed out.

To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Network Configuration’ option.

This page allows you to configure the various aspects of the IP port and its
relationship with the local network.


Network configuration
IP Access Control
This section allows you to optionally specify ranges of addresses which will or
won’t be granted access to the AdderView CATxIP 5000. If this option is left
unchanged, then the default entry of ‘+0.0.0.0/0.0.0.0’ ensures that access from
all IP addresses will be permitted. See Setting IP access control for details.
65
To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Network Configuration’ option.
Access
Use the arrow buttons to
select either ‘Allow’ or
‘Deny’ as appropriate.
2 Enter the base network address, the mask and select the appropriate
access setting.
3 Click the OK button.
To reorder access control entries
IMPORTANT: When reordering, ensure that any specific allowed addresses are
listed higher in the list than any denied addresses. Take care not to invoke any
deny access settings that would exclude valid users.
1 In the access control list, click on the entry to be moved.
2 Click the Up or Down buttons as appropriate.
To edit/remove access control entries
1 In the access control list, click on the appropriate entry.
2 Click either the Edit or Remove button as appropriate.

Mask
Enter an IP network mask
that indicates the range of
addresses that are to be
allowed or denied access.
For instance, if only a single
specified IP address were to be
required, the mask entry would
be 255.255.255.255 in order
to specify a single location. See
Calculating the mask for IP
access control for details.

Network/Address
Enter the network address
that is to be allowed or denied
access. If a range of addresses
is being specified then specify
any one of the addresses
within the range and use the
Mask entry to indicate the size
of the range.

In the list, access control addresses prefixed by ‘+’ are allow entries while those
prefixed by ‘– ‘ are deny entries.
To define a new IP access control entry
1 Click the Add button to display a popup dialog:


The golden rule with this feature is ‘Include before you exclude’ or to put it
another way ‘Arrange allowed addresses in the list before the denied addresses’.
This is because the positions of entries in the list are vitally important. Once a
range of addresses is denied access, it is not possible to make exceptions for
particular addresses within that range. For instance, if the range of addresses
from A to F are denied access first, then the address C could not be granted
access lower down the list. Address C needs to be placed in the list before the
denied range.
IMPORTANT: This feature should be configured with extreme caution as it is
possible to deny access to everyone. If such an error occurs, see Clearing IP
access control for details about how to regain access.

Setting IP access control
66
Serial port configuration


Baud Rate
This option determines the speed of the RS232 serial OPTIONS port. The other
communication settings are fixed as: No parity, 8 bit word, 1 stop bit.


Options Port Use
This option determines whether the RS232 serial OPTIONS port at the rear of the
unit will be used for connection to power control switches or to synchronise the
operation of two AdderView CATxIP 5000 units.

To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Serial Port Configuration’ option.

This page provides all access to settings concerned with the two serial ports
(modem and power control) that are situated at the rear of the AdderView
CATxIP 5000 unit.
67
Sort
Allows you to reorder the list of hosts either alphabetically or by entry number.
Erase Host Configuration
Removes all hosts from the list.
To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Host Configuration’ option.


Name
Enter the name that will be displayed in the viewer window when you
click the Host button.
Users
Select the users that will be permitted to connect to this host. Either
enter * to allow all users or a list of users separated by commas (e.g.
admin, nigel, preben, steve).
Hotkey / KVM Port
Declare the numeric sequence that is pressed together with the hotkeys
(usually Ctrl + Alt) to select this host system, which is the same value as
the KVM port number.
Power On
Enter the code required to make an attached power control unit apply
power to the selected host. See Power switching configuration for
details.
Power Off
Enter the code required to make an attached power control unit remove
power from the selected host. See Power switching configuration for
details.
2 Enter the required information in each field.
3 Click the OK button.


Add entry for unrecognised host
When selected, any systems visited that are not specified in the Hosts list, will
be added to the list. It is useful to tick this option when cascaded systems are
first added to the installation.
To create a new host entry
1 Click one of the host entries to reveal a Host configuration dialog.
Note: Host computers connected to a cascaded AdderView unit will appear
within the list (providing the ‘Add entry for unrecognised host’ option is
ticked) and you can easily discern them from directly connected systems
because their addresses will be four digits, rather than two.

This page provides the opportunity to configure various details for each of the
host systems that may be connected to the AdderView CATxIP 5000. Each entry
can be configured with a name, the permitted users, the hot key combinations
required to switch to it and, if required, appropriate power control commands.

Host configuration
68
Date and
time the
event
occurred
Type of event, user name and access
method or remote IP address
To copy and paste the log
You can copy the information listed within the log and paste it into another
application.
1 While viewing the log screen, press Ctrl and C, to copy the data into the
clipboard.
2 In a text application (i.e. Word, WordPad, Notepad) press Ctrl and V, or right
mouse click and ‘Paste’.
Syslog Server IP Address
Logging information can optionally be sent, as it occurs, to a separate system
using the standard Syslog protocol. Enter the IP address of a suitable system in
the field provided.
Click to clear
all log entries
Click to
refresh
the list
Optionally enter an
IP address to which
the status log should
be sent
Click to
return to
the main
menu

To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘Logging and Status’ option.



For further details
• For details of the Syslog protocol (RFC number: 3164)
http://www.ietf.org/rfc.html

This screen provides various details about the user activity on the AdderView
CATxIP 5000 unit.

Logging and status
69
LDAP configuration
User field
Enter the LDAP database field that will be used to match each user name
against. The details entered here will depend on the specific LDAP database
being used - ‘uid’ or ‘cn’ are commonly used values.
Anonymous Bind
If left unchecked then bind requests are sent with username (Base DN) and
password (more suitable for Active Directory applications).
If checked, bind requests are anonymous (more suitable for Linux LDAP
implementations).
To get here
1 Using VNC viewer or a browser, log on as the ‘admin’ user.
2 Click the ‘Configure’ button in the top right corner.
3 Click the ‘LDAP Configuration’ option.

Base DN
This field allows you to enter a Distinguished Name for the unit which will be
used as the main identifier during (non-anonymous bind) LDAP sessions. An
example Base DN value might be: “dc=catxip1000,dc=com”

Host Port
The standard port address for LDAP links is 389 and this should not need to be
changed unless special circumstances exist.


Host Address
Enter the IP address of the LDAP server that holds the required directory service.

Use LDAP
Tick this option to enable the Lightweight Directory Access Protocol features of
the unit.

The AdderView CATxIP 5000 can optionally use the industry standard LDAP
(Lightweight Directory Access Protocol) to allow user authentication to occur
in conjunction with an externally held database. This screen allows you to
configure details related to the creation of an LDAP link to an external directory
service, such as an Active Directory server.
70
IMPORTANT: If you make any changes to the options given here and wish to
retain them for successive connection sessions, you must save the changes.
To do this, change to the ‘Load/Save’ tab and click the ‘Save’ button within the
‘Default’ section.
Preferred encoding
There are three manually selectable
encoding methods which are
accessible when the Auto select
option is unticked.
• ZRLE – This is a highly
compressed method that is
best suited to slow modem
connections.
• Hextile – This method offers
better performance than the ZRLE when used over a high speed network
because there is no need for the AdderView CATxIP 5000 to spend time
highly compressing the data.
• Raw – This is a primitive, uncompressed method that is mainly used for
technical support issues. You are recommended not to use this method.
Colour level
This section allows you to select the most appropriate colour level for the speed
of the connection to the AdderView CATxIP 5000. Where the connection speed
is slow or inconsistent there will be a necessary compromise between screen
response and colour depth.
• Full – This mode is suitable only for fast network connections and will pass
on the maximum colour depth being used by the host system.
• Medium (256 colours) – This mode reduces the host system output
to a 256 colour mode and is more suitable for ISDN and fast modem
connections.
• Low (64 colours) – This mode is suitable for slower modem connections
and reduces the host system output to 64 colours.
• Very low (8 colours) – This mode provides very rudimentary picture
quality and hardly any speed advantage over the 64 colour setting. You are
recommended not to use this mode.


There are six tabbed pages of options:
• Colour/Encoding
• Inputs
• Scaling
• Misc
• Identities
• Load/Save
Auto select
When ticked, this option will
examine the speed of your
connection to the AdderView
CATxIP 5000 and apply the most
suitable encoding method. This
option is suggested for the majority
of installations.

Click here to
access the options
Colour/Encoding


When you are connecting to the
AdderView CATxIP 5000 using
the VNC viewer, a number of
options are available.

Appendix 3 - VNC viewer connection options
71
Customise
Allows you to select which data can
be transferred between server and
viewer.
Send pointer events to server
When un-ticked, the VNC viewer
will not send mouse movement or
click data to the AdderView CATxIP
5000 or host system.
Pass special keys directly to server
When ticked, ‘special’ keys (the Windows key, the Print Screen key, Alt+Tab,
Alt+Escape and Ctrl+Escape) are passed directly to the AdderView CATxIP 5000
rather than being interpreted locally.
Menu key
This feature allows you to select which function key is used to display the VNC
viewer options menu. The menu key is only way to exit from the full screen
viewer mode.
Send keyboard events to server
When un-ticked, the VNC viewer will not send keyboard information to the
AdderView CATxIP 5000 or host system.
Send clipboard changes to server
This feature is restricted to software server versions of VNC and has no effect on
AdderView CATxIP 5000 installations.
Accept clipboard changes from server
This feature is restricted to software server versions of VNC and has no effect
on AdderView CATxIP 5000 installations, except for retrieving the activity log as
described in the logging and status section.
IMPORTANT: If you make any changes to the options given here and wish to
retain them for successive connection sessions, you must save the changes.
To do this, change to the ‘Load/Save’ tab and click the ‘Save’ button within the
‘Default’ section.

Enable 3-button mouse emulation
This feature allows you to use a 2-button mouse to emulate the middle button
of a 3-button mouse. When enabled, press the left and right mouse buttons
simultaneously to create a middle button action. You are advised to generally
use a 3-button mouse.

Disable all inputs (view-only
mode)
When selected, prevents control
data being passed between server
and viewer. Viewer can display the
server output, but cannot control it.


Rate-limit mouse move events
When ticked, this feature reduces the mouse movement information that is
sent to the AdderView CATxIP 5000 and host system. This is useful for slow
connections and you will notice that the remote cursor will catch up with the
local cursor roughly once every second.

Enable all inputs
When selected, allows keyboard,
mouse and clipboard data to be
transferred between server and
viewer systems.

Inputs
72
Misc
Full screen mode uses all monitors
When ticked, the VNC viewer will
show the screen image using all available display monitors on multiple display
systems.
Enable file transfer
This option does not apply to AdderView CATxIP 5000 connections.
Enable sound
Not supported.
Only play sound when window active
Not supported.
Render cursor locally
This option does not currently apply to AdderView CATxIP 5000 connections.
Allow dynamic desktop resizing
When ticked, the viewer window will be automatically resized whenever the
host system’s screen resolution is altered.

Try Single Sign-On if server allows it
This option does not apply to AdderView CATxIP 5000 connections.

Offer to automatically reconnect
When ticked, the viewer will offer to restore a lost connection with the server.

Full screen mode matches server
resolution
When ticked, the VNC viewer
will attempt to use the screen
resolution of the selected host
system.
Beep when requested to by the server
When ticked, your local system will beep in response to any error beeps emitted
by the AdderView CATxIP 5000.
IMPORTANT: If you make any changes to the options given here and wish to
retain them for successive connection sessions, you must save the changes.
To do this, change to the ‘Load/Save’ tab and click the ‘Save’ button within the
‘Default’ section.


Full screen mode
When ticked, the VNC viewer will
launch in full screen mode. Use the
menu key (usually F8) to exit from
full screen mode.
Only use protocol version 3.3
This option does not apply to AdderView CATxIP 5000 connections.

Shared connection (do not disconnect other viewers)
This option does not apply
to AdderView CATxIP 5000
connections.
73
Custom Size
Adjusts the server screen image
according to the Width and Height
settings in the adjacent fields. A drop
box to the right of the fields allows
you to define the image size by
percentage or by pixels, as required.



Preserve Aspect Ratio
When ticked, maintains a consistent
ratio between the horizontal and
vertical dimensions of the screen
image.

Scale to Window Size
Adjusts the server screen image to
suit the size of the viewer window.

No Scaling
No attempt is made to make the
screen image fit the viewer window.
You may need to scroll horizontally
and/or vertically to view all parts of
the screen image.

Scaling
IMPORTANT: If you make any changes to the options given here and wish to
retain them for successive connection sessions, you must save the changes.
To do this, change to the ‘Load/Save’ tab and click the ‘Save’ button within the
‘Default’ section.
74
Load / Save
Defaults - Reload
When clicked, all connection
options are returned to the default
settings that are currently saved.
Defaults - Save
When clicked, saves the current connection options as the default set that will
be used in all subsequent VNC connections.

Configuration File - Save As...
Allows you to save the current
settings under a new name so that
they can be copied from one viewer
to another.

Configuration File - Save
Allows you to save the current
settings so that they can be copied
from one viewer to another.

Configuration File - Reload
Allows you to load a configuration
file saved from this, or another
viewer.


This feature helps your VNC
viewer to confirm that a revisited
AdderView CATxIP 5000 is
genuine and not another device
masquerading as an AdderView
CATxIP 5000. The list given will
retain the identities of all visited
units (that have full security
enabled).
When you first make a secure
connection to the AdderView
CATxIP 5000, the security
information for that AdderView
CATxIP 5000 unit is cached within
this Identities tab (i.e. the “identity”
is known). The next time that you
connect to the AdderView CATxIP
5000, its identity is checked against
the stored version. If a mismatch
is found between the current and the stored identities then a warning will be
issued to you.
If an existing AdderView CATxIP 5000 is fully reconfigured then it will need
to issued with a new identity. In this case the previous identity, listed in this
tab, should be removed so that a new identity can be created on the next
connection.

Identities
75
Appendix 4 - VNC viewer window options
Refresh Screen
Requests data from the server for a complete redraw of
the screen image, not just the items that change.
New connection...
Displays the connection dialog so that you can log on to a
different AdderView CATxIP 5000 or VNC server location.
Options...
Displays the full range of connection options - see
Appendix 3 for more details.
Connection info...
Displays various connection and display details.
About...
Displays information about your VNC viewer.

Ctrl, Alt, Send F8, Send Ctrl-Alt-Del
Sends the selected keypress(es) to the AdderView CATxIP
5000 and host computer. This is necessary because certain
keys and key combinations are trapped by the VNC viewer.

Single mouse mode (P)
Used for fast network connections where a second,
“predictor” cursor is not required.


Full screen
Expands the VNC viewer window to fill the whole screen
with no visible window edges or toolbar. Press F8 to redisplay this menu.

Standard window control items

Click the VNC icon in the top left corner of the viewer window (or press F8) to
display the window options:
76
Encoding and colour level
Auto select
When ticked, this option will examine the speed
of your connection to the AdderView CATxIP
5000 and apply the most suitable encoding
method. This option is suggested for the
majority of installations.
Preferred encoding
There are three manually selectable encoding
methods which are accessible when the Auto
select option is unticked.
• ZRLE – This is a highly compressed method that is best suited to slow
modem connections.
• Hextile – This method offers better performance than the ZRLE when used
over a high speed network because there is no need for the AdderView
CATxIP 5000 to spend time highly compressing the data.
• Raw – This is a primitive, uncompressed method that is mainly used for
technical support issues. You are recommended not to use this method.
Colour level
The colour level is fixed at Medium (256 colours) for almost all browsers.
Security
512 bits (low security)
Selects the lowest level of encoding for
communications between the browser and the
AdderView CATxIP 5000.
1024 bits (medium security)
Selects the middle level of encoding for
communications between the browser and the
AdderView CATxIP 5000.
2048 bits (high security)
Selects the highest level of encoding for communications between the browser
and the AdderView CATxIP 5000.
Misc
Shared (don’t disconnect other viewers)
This feature is restricted to software server
versions of VNC and has no effect on
AdderView CATxIP 5000 installations.
Render cursor locally
This feature is restricted to software server
versions of VNC and has no effect on
AdderView CATxIP 5000 installations.
Fast CopyRect
This feature is restricted to software server versions of VNC and has no effect on
AdderView CATxIP 5000 installations.

Send clipboard to server
This feature is restricted to software server versions of VNC and has no effect on
AdderView CATxIP 5000 installations.

There are four options pages:
Accept clipboard from server
This feature is restricted to software server
versions of VNC and has no effect on
AdderView CATxIP 5000 installations.

Click here to
access the options
View only (ignore mouse & keyboard)
When ticked, the viewer will not send keyboard
or mouse information to the AdderView CATxIP
5000 or host computer.


When you are connecting to
the AdderView CATxIP 5000
using a Web browser, a number
of options are available.
Inputs

Appendix 5 - Browser viewer options
77
192.168.142.154
192 is the most global part of the number (akin to the 0044 of the phone
number) and 154 is the most local (similar to the 780044 unique local code of
the phone number).
When two network devices communicate with each other, they always “dial the
whole number” regardless of their respective locations in a network. However,
they still need to know whether the other device is local to them or not, and this
is where the net mask comes into play.
1
Sending
device IP
address
192 168 142 154
Net mask
192 168 142 000
Result
2
Destination
device IP
address
192 168 142 22


As a rough analogy, consider how you use the telephone system. The phone
number for Adder Technology in the UK is 0044 (0)1954 780044. This number
consists of three distinct parts:
• 0044 connects from another country to the UK
• (0)1954 selects the main telephone exchange in the Bar Hill area of
Cambridgeshire, and
• 780044 is the unique code for Adder Technology within Bar Hill.
The important parts of the whole number depend on where you are. If you were
based in the same local area as Adder Technology, there would be no point
in dialling out of the UK, or even out of the area. The only part of the whole
number that you are interested in is the final part: 780044.
In a similar way to the various parts of the telephone number, the four sections
(or Octets) of every IP address have different meanings or “weights”. Consider
the following typical IP address:
3
192 168 142 000
192.168.142.000 = 192.168.142.000 ? Answer:YES
4
Address is local
1 The net mask is used to determine the local and global parts of the sender’s IP
address. Where there is 255 in the mask, the corresponding address slips through,
where there is a 0, it is blocked.
2 Where the net mask was 0, the corresponding part of the result is also zero - this
section is now known to be the local part of the IP address.
3 The same process is carried out for the destination address, again using the sender’s
net mask. Now the local parts of both addresses have been equalised to zero, because
their values are not important in determining whether they are both in the same local
network.
4 The results of the two net mask operations are now compared, if they match, the
destination is local. If not, then the sender will still use the same full destination IP
address but will also flag the message to go via the local network gateway and out
into the wider world.
The reason for doing this? It makes the network, as a whole, much more
efficient. If every message for every recipient was shoved straight out onto the
Internet, the whole thing would grind to a halt within seconds. Net masks keep
local traffic just that - local.
Want to know more?

IP addresses
The net mask (or sub-net mask) informs a device as to its own position within a
network. From this it can determine whether any other device is within the same
local network or is situated further afield.
Taking the telephone number analogy given in the IP address section, in order
to use the telephone system efficiently, it is vital for you to know your location
relative to the person you are calling. In this way you avoid dialling unnecessary
numbers.
When one network device needs to talk to another, the first thing that it will
do is a quick calculation using its own IP address, the other device’s IP address
and its own net mask. Suppose a device with address 192.168.142.154 and
net mask 255.255.255.0 needed to communicate with a device at address
192.168.142.22. The sending device would perform several calculations:


IP address, network masks and ports are all closely linked in the quest for one
device to find another across disparate network links.
Net masks

Appendix 6 – Addresses, masks and ports
78
10011010
192 168 142 144
Inside a bit-wise AND function
When you “open up” the last octet
of the net mask and look at the
binary inside, you can see the last
four zero bits preventing any 1’s in
the address from falling through.
Binary equivalent of 154
1111 0 0 0 0
10010000
144
Binary octet after AND
operation with net mask
Decimal equivalent of 10010000
Thus, when 154 is bit-wise ANDed with 240, the result is 144. Likewise, any
local address from 192.168.142.144 through to 192.168.142.159 would
produce exactly the same result when combined with this net mask, hence they
would all be local addresses. However, any difference in the upper three octets
or the upper four bits of the last octet would slip through the mask and the
address would be flagged as not being local.


154


192 168 142 154
Decimal octet prior to AND
operation with net mask

To really understand the operation of a net mask it is necessary to delve deeper
into the life blood of computers – binary; this is native digital, where everything
is either a 1 (one) or 0 (zero), on or off, yes or no.
The net mask operation described on the previous page is known as a ‘bit-wise
AND function’. The example of 255.255.255.0 is handy because the last octet
is completely zero and is “clean” for illustrative purposes. However, actual net
mask calculations are carried out, not on whole decimal numbers, but bit by bit
on binary numbers, hence the term ‘bit-wise’. In a real local network, a net mask
might be 255.255.255.240. Such an example would no longer be quite so clear,
until you look at the net mask in its binary form:
11111111.11111111.11111111.11110000
In this case, the four zeroes at the end of the net mask indicate that the local
part of the address is formed by only the last four bits. If you use the diagram
from the previous example and insert the new net mask, it will have the
following effect on the final result:

Net masks - the binary explanation
79
Address ranges
Although you can define ranges of addresses, due to the way that the mask
operates, there are certain restrictions on the particular ranges that can be set.
For any given address you can encompass neighbouring addresses in blocks of
either 2, 4, 8, 16, 32, 64, 128, etc. and these must fall on particular boundaries.
For instance, if you wanted to define the local address range:
192.168.142.67 to 192.168.142.93
The closest single block to cover the range would be the 32 addresses from:
192.168.142.64 to 192.168.142.95.
The mask needed to accomplish this would be: 255.255.255.224
When you look at the mask in binary, the picture becomes a little clearer. The
above mask has the form: 11111111.11111111.11111111.11100000
Ignoring the initial three octets, the final six zeroes of the mask would ensure
that the 32 addresses from .64 (01000000) to .95 (01011111) would all be
treated in the same manner. See Net masks - the binary explanation for
details.
When defining a mask, the important rule to remember is:
There must be no ‘ones’ to the right of a ‘zero’.
For instance, (ignoring the first three octets) you could not use a mask that had
11100110 because this would affect intermittent addresses within a range in an
impractical manner. The same rule applies across the octets. For example, if you
have zeroes in the third octet, then all of the fourth octet must be zeroes.
Number of addresses encompassed
1 address
2 addresses
4 addresses
8 addresses
16 addresses
32 addresses
64 addresses
128 addresses
256 addresses
If the access control range that you need to define is not possible using one
address and one mask, then you could break it down into two or more entries.
Each of these entries could then use smaller ranges (of differing sizes) that,
when combined with the other entries, cover the range that you require.
For instance, to accurately encompass the range in the earlier example:
192.168.142.67 to 192.168.142.93
You would need to define the following six address and mask combinations in
the IP access control section:
Network/address entry
192.168.142.67
192.168.142.68
192.168.142.72
192.168.142.80
192.168.142.88
192.168.142.93
Mask entry
255.255.255.255
255.255.255.252
255.255.255.248
255.255.255.248
255.255.255.252
255.255.255.255
defines 1 address (.67)
defines 4 addresses (.68 to .71)
defines 8 addresses (.72 to .79)
defines 8 addresses (.80 to .87)
defines 4 addresses (.88 to .92)
defines 1 address (.93)

Binary
11111111
11111110
11111100
11111000
11110000
11100000
11000000
10000000
00000000

All locations
The other easy setting to make is ALL addresses, using the mask 0.0.0.0 As
standard, the IP access control section includes the entry: +0.0.0.0/0.0.0.0
The purpose of this entry is to include all IP addresses. It is possible to similarly
exclude all addresses, however, take great care not to do this as you instantly
render all network access void. There is a recovery procedure should this occur.
Mask octet
255
254
252
248
240
224
192
128
0

Single locations
Some of the simplest addresses to allow or deny are single locations. In this case
you enter the required IP address into the ‘Network/Address’ field and simply
enter the ‘Mask’ as 255.255.255.255 (255 used throughout the mask means
that every bit of the address will be compared and so there can only be one
unique address to match the one stated in the ‘Network/Address’ field).
The permissible mask values (for all octets) are as follows:


The IP access control function uses a standard IP address and a net mask
notation to specify both single locations and ranges of addresses. In order to
use this function correctly, you need to calculate the mask so that it accurately
encompasses the required address(es).

Calculating the mask for IP access control
80
User with VNC viewer accesses
IP address: 129.7.1.10 (this
automatically uses port 5900).
Router/firewall address: 129.7.1.10
Router is programmed to send port 5900
VNC traffic to local address 192.168.0.3
and port 80 web traffic to local address
192.168.0.42
LOC
REM VNC 100
LNK PWR
www.adder.com
AdderView CATxIP 5000
has the local IP address:
192.168.0.3
Web server


The settings of port numbers become important when the AdderView CATxIP
5000 is situated behind a network firewall. In order for a remote VNC viewer or
web browser to make contact with your AdderView CATxIP 5000, it is necessary
for the firewall to allow communication through a particular numbered port to
occur.
One specific function of firewalls is to restrict access to ports in order to prevent
malicious attackers using them as a route into your network. Every new port
that is opened offers a new possibility for hackers and so the number of
accessible ports is purposefully kept to a minimum. In such cases, it may be
advantageous to change one or both AdderView CATxIP 5000 ports to use the
same number. The other alternative is to place the AdderView CATxIP 5000 unit
outside the firewall and take full advantage of its secure operation features – see
Networking issues for details.
IMPORTANT: The correct configuration of routers and firewalls requires
advanced networking skills and intimate knowledge of the particular network.
Adder Technology cannot provide specific advice on how to configure your
network devices and strongly recommend that such tasks are carried out by a

Internet
User accesses the company
website at: 129.7.1.10 (this
automatically uses port 80).
Security issues with ports


If you accept the analogy of IP addresses being rather like telephone numbers,
then think of ports as extension numbers. In a company of any size, you
generally wouldn’t expect the accounts department to share the same telephone
with the technical department. Although their calls may all be related to the
same company, they concern very different aspects of that company.
It is the same with IP network connections. Although you have only one network
link into your computer and only one IP address (phone number), you are
probably performing many different tasks through that one link, often at the
same time. Thus, when you browse the web your outgoing requests and the
incoming information are all channelled through port 80. When you send an
email, it travels through port 25 and when you transfer files you are, without
knowing it, using port 20.
At the “border crossing” between the wider Internet and every local network
attached to it, there is a router that is usually combined with a firewall. One of
its main tasks is to direct incoming traffic to the correct place within its local
network. A key piece of information to help it do this is the port number:

Ports
Web server has the local
IP address: 192.168.0.42
81
Appendix 7 – Cascading multiple units
AdderView CATx 1000
CAM
CAM
CAM
CAM
CAM
CAM
CAM

CAM
Cascade
level 2

AdderView CATxIP 5000
AdderView CATx 1000
CAM
CAM
CAM
CAM


Cascade
level 1

The cascade tree
The diagram shows how an AdderView CATxIP 5000 unit and
multiple AdderView CATx 1000 units can be cascaded to two levels.
Computer systems can be connected at any level. The local or global
users can access computer systems situated anywhere within the
cascade tree.

When you need to control more than sixteen host
computers using AdderView CATxIP 5000 units,
there are two main ways to achieve this:
• The preferred method is to use multiple
AdderView CATxIP 5000 units to control
groups of sixteen hosts and then use the
ADDER.NET utility to manage the interactions
of multiple users with those hosts. This
method is described in the section Creating
larger installations.
• The alternative method is to cascade
AdderView CATx 1000 units from the ports of
the original AdderView CATxIP 5000 unit. Up
to sixteen hosts can then be linked to each of
the secondary AdderView CATx 1000 units.
The combination of AdderView units can be
arranged two levels deep forming a tree, or
cascade arrangement, with computer systems
situated at either level within that cascade
tree.
The limitation of the latter method is that the
local and global users linking into the AdderView
CATxIP 5000 unit can all only view one host
system at a time due to the single pathways
formed by the connections between the
AdderView units.
This section details the configuration and
operation of a cascade system for completeness.
Note: It is not possible to cascade two AdderView
CATxIP 5000 units together because they do not
have a Remote User Port on their front panels.
The lower units must always be the non-IP
AdderView CATx 1000 variants.
See also
• Connecting units in cascade
• Addressing computers in a cascade
82
7
6
5
CO
MP 3
UT
ER
CO
NN 2
EC
T
ION


3 Connect the other end of the cascade
link cable to the remote user port
(RJ45 socket) on the front panel of
the ��������������������������
AdderView CATx 1000�������
unit.
4 Repeat steps 2 and 3 for the
cascade links between the
AdderView CATxIP 5000 and each
�����
AdderView CATx 1000 unit.


S 1

To connect units in cascade
1 Ensure that power is disconnected from the
AdderView CATxIP 5000 and all other units
to be connected.���
2 Connect one end of the cascade link cable
to an appropriate COMPUTER CONNECTIONS
port on the rear panel of the AdderView
����������
CATxIP 5000�.
Once the units and computers have been connected, you can edit their names
to make it much easier to locate them. See the To create a new host entry
section in the ‘Host configuration’ page of Appendix 2 for more details.
See also
• Addressing computers in a cascade

The method for cascading AdderView CATxIP 5000 and AdderView CATx
1000 units is straightforward and requires no hardware settings or lengthy
configuration process.
The method of linking units is the same regardless of the cascade level, or
number of devices attached. Put simply:
• A single cascade link is made by connecting a computer connections
socket of the ADDERVIEW CATxIP 5000 unit to the REMOTE user port
socket of the ADDERVIEW CATx 1000 unit below it.
Please consider the following when making cascade connections between units.
Tips for successful cascading
• The maximum number of levels for a cascade is two.
• For each cascade link, use a standard category 5, 5e or 6 twisted-pair cable,
terminated at each end with an RJ45 connector. There must be no crossover
connections within the cable. The cascade link cables can be up to 10m (32
feet) in length providing that the total length from the AdderView CATxIP
5000 or AdderView CATx 1000 to any CAM also does not exceed 10m.
• The procedure given opposite may be carried out in any order but for
clarity the instruction will begin at the AdderView CATxIP 5000 unit. The
procedure remains the same regardless of exactly which cascade levels are
being connected. The basic rule is that each link is made by connecting a
computer connectionS port of the ADDERVIEW CATxIP 5000 (upper switch) to
the REMOTE USER PORT (on the front panel) of the ADDERVIEW CATx 1000.
INDOOR USE ONLY
Connecting units in cascade
83
Addressing computers in a cascade
CAM
CAM
08
Using cascaded computers
In use, cascaded computers can be accessed using exactly the same methods
as for those connected directly to the AdderView CATxIP 5000. However, by
far the easiest way is to use the on screen menu. This is because it displays the
computer names and does not require any knowledge of port addresses. See
either Selecting a computer (for local user access) or Host selection (for global
user access) for more details.
The unique
address of
this host is:
AdderView CATx 1000
CAM
The unique address
of this host is:
1203
CAM
CAM
CAM

CAM

CAM
Port 12
at cascade
level 1


AdderView CATxIP 5000

1203

Computer systems connected within a cascade arrangement are addressed
using up to four digits, two for each cascade level. The pairs of digits specify
which of the COMPUTER CONNECTIONS ports on each of the AdderView CATx
1000 units must be enabled to reach a specific computer. In the diagram given
here, a portion of the previous cascade diagram indicates how the routes to two
particular computers are formed and addressed.
Each cascade level requires two digits, hence the computer marked in red
requires a longer address (1203) as it is situated at cascade level 2, compared to
the blue computer at the top level with its two digit port number.
The first time that you make a connection between an AdderView CATxIP 5000
and an AdderView CATx 1000, the master unit will detect this and ask (via the
on screen menu) if you want to automatically add computers. If you choose
‘Yes’ then the ports on the cascade will be automatically added to the on screen
menu.
84
Appendix 8 – Cable and connector specifications
Use this cable when two
AdderView CATxIP 5000
devices are being synchronised.
Power switch to power switch daisy chain cable
4pin RJ9
MASTER end
9pin D-type female
SLAVE1 end
9pin D-type female
4pin RJ9
Use this cable when three
AdderView CATxIP 5000
devices are being synchronised.
SLAVE2 end
9pin D-type male

SLAVE end
9pin D-type female

MASTER end
9pin D-type female

4pin RJ9


9pin D-type female
Multi-head synchronisation cable

AdderView CATxIP 5000 to power switch cable
85
Appendix 9 – Hotkey sequence codes
Math operand keys (see ‘Using abbreviations’)
Add (Plus) | Subtract (Minus) | Multiply
Central control keys (see ‘Using abbreviations’)
Insert | Delete | Home | End | PageUp | PageDown
Up | Down | Left | Right | Print | Pause
Keypad keys (see ‘Using abbreviations’)
KP_Insert | KP_Delete | KP_Home | KP_End | KP_PageUp
KP_PageDown | KP_Up | KP_Down | KP_Left | KP_Right | KP_Enter
KP_Add | KP_Subtract | KP_Divide | KP_Multiply
KP_0 to KP_9
Function keys
F1 | F2 | F3 | F4 | F5 | F6 | F7 | F8 | F9 | F10 | F11 | F12
ASCII characters
All characters can be entered using their ASCII codes, from 32 to 126 (i.e. A,B,C,
… 1,2,3 etc.) with the exception of the special characters ‘+’, ‘-’, ‘+–’ and ‘*’
which have special meanings, as explained below.
Example:
+-SCROLL+-SCROLL+1+ENTER
Press and release scroll twice, press 1 then enter then release all keys (equivalent
definition is +SCROLL-SCROLL+SCROLL-SCROLL+1+ENTER-1-ENTER)
Using abbreviations
To reduce the length of the key definitions, any unique abbreviation for a
key can be used. For example: “scroll”, “scr” and even “sc” all provide an
identifiable match for “ScrollLock” whereas “en” could not be used because it
might mean “Enter” or “End” (“ent” would be suitable for “Enter”).
Note: Hotkey sequences and abbreviations are not case sensitive.
For information about where to enter these codes, please see the section
Keyboard control.

Backspace | Tab | Return | Enter | Ctrl | Alt | Win | Shift | LShift | RShift
LCtrl | RCtrl | LAlt | AltGr | RAlt | LWin | RWin | Menu | Escape | Space
CapsLock | NumLock | PrintScreen | Scrolllock
Hot key macro sequences can be up to 256 characters long. All keys are
assumed to be released at the end of a line, however, you can also determine
that a key is pressed and released within a sequence. Any of the following three
examples will send a command that emulates and a press and release of the
Scroll Lock key:
+SCROLL-SCROLL
+-SCROLL
+SCROLL-

Main control keys (see ‘Using abbreviations’)
Creating macro sequences


Permissible key presses

These codes are used when defining hotkey switching sequences (macros) for
host computers and allow you to include almost any of the special keys on the
keyboard.
+ means press down the key that follows
– means release the key that follows
+–means press down and release the key that follows
* means wait 250ms (note: if a number immediately follows the asterisk, then the delay will equal the number, in milliseconds)
Note: Hotkey sequences are not case sensitive.

Codes with special meanings
86
vesa 720 x 400 @ 85Hz
sun 1152 x 900 @ 66Hz
vesa 640 x 480 @ 60Hz
sun 1152 x 900 @ 76Hz
vesa 640 x 480 @ 72Hz
sun 1280 x 1024 @ 67Hz
vesa 640 x 480 @ 75Hz
apple 640 x 480 @ 67Hz
vesa 640 x 480 @ 85Hz
apple 832 x 624 @ 75Hz
vesa 800 x 600 @ 56Hz
apple 1152 x 870 @ 75Hz
vesa 800 x 600 @ 72Hz
1920 x 1200 @ 60Hz**
vesa 800 x 600 @ 75Hz
vesa 800 x 600 @ 85Hz
vesa 1024 x 768 @ 60Hz
vesa 1024 x 768 @ 70Hz

vesa 800 x 600 @ 60Hz

The following video modes are supported and can be automatically configured
by the AdderView CATxIP 5000 units. Support for VESA GTF (Generalized Timing
Formula) is available and can be enabled via the Advanced Unit Configuration
screen.
The support for VESA modes conforming to GTF is up to 1920 x 1200 @ 60Hz
although video modes above 1600 x 1200 @ 60 Hz are instead displayed as
half-width modes. The half width video modes capture every other pixel. These
are not generally recommended for normal use but may be used for emergency
access to high resolution, high frequency system screens. Half width screens can
be expanded to normal width using the scaling features of the viewer.

Appendix 10 – Supported video modes
vesa 1024 x 768 @ 85Hz
vesa 1152 x 864 @ 75Hz
vesa 1280 x 960 @ 60Hz
vesa 1280 x 1024 @ 60Hz
vesa 1280 x 1024 @ 75Hz


vesa 1024 x 768 @ 75Hz
vesa 1600 x 1200 @ 60Hz

vesa 720 x 400 @ 70Hz*
* Not actually a VESA mode but a common DOS/BIOS mode
**This mode is displayed as a half width video mode via a VNC viewer.
87
Safety considerations when using power switches with AdderView CATxIP
5000
• Follow the manufacturer’s instructions when setting up and using power
switching products.
• Always ensure that the total ampere rating of the devices plugged into the
power switching product does not exceed the power switching product’s
ampere rating. Also, make sure that the total ampere rating of all the
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
General Public License (Linux)
The AdderView CATxIP 5000 runs an embedded version of the Linux operating
system, licensed under the GNU General Public License. To obtain the source
code for the open-source components of the system visit:
http://www.adventiq.com/products/ARQ3/gpl.html



• For use in dry, oil free indoor environments only.
• Both the AdderView CATxIP 5000 and its power supply generate heat when
in operation and will become warm to the touch. Do not enclose them or
place them locations where air cannot circulate to cool the equipment. Do
not operate the equipment in ambient temperatures exceeding 40 degrees
Centigrade. Do not place the products in contact with equipment whose
surface temperature exceeds 40 degrees Centigrade.
• Warning - live parts contained within power adapter.
• No user serviceable parts within power adapter - do not dismantle.
• Plug the power adapter into a socket outlet close to the module that it is
powering.
• Replace the power adapter with a manufacturer approved type only.
• Do not use the power adapter if the power adapter case becomes damaged,
cracked or broken or if you suspect that it is not operating properly.
• If you use a power extension cord with the AdderView CATxIP 5000, make
sure the total ampere rating of the devices plugged into the extension cord
does not exceed the cord’s ampere rating. Also, make sure that the total
ampere rating of all the devices plugged into the wall outlet does not exceed
the wall outlet’s ampere rating.
• Do not attempt to service the AdderView CATxIP 5000 yourself.


Adder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of two years from the date of original
purchase. If the product should fail to operate correctly in normal use during the
warranty period, Adder will replace or repair it free of charge. No liability can be
accepted for damage due to misuse or circumstances outside Adder’s control.
Also Adder will not be responsible for any loss, damage or injury arising directly
or indirectly from the use of this product. Adder’s total liability under the terms
of this warranty shall in all circumstances be limited to the replacement value of
this product.
If any difficulty is experienced in the installation or use of this product that you
are unable to resolve, please contact your supplier.
Safety information

Warranty
88
2. Permitted and Prohibited Uses
2.1 During the term of this Agreement and as long as you comply with the
terms of this agreement, you may use the Software only with the Product
for your personal use or for the internal use of your business. You may
make as many copies of the Software as you require for your own internal
business purposes only and for archival purposes. You are expressly
prohibited from distributing the Software in any format, in whole or in
part, for sale, or for commercial use or for any unlawful purpose.
2.2 You may not rent, lease or otherwise transfer the Software or allow it
to be copied. Unless permitted by law, you may not reverse engineer,
decompile or disassemble the Software.
3. Warranty
REALVNC DOES NOT WARRANT ANY RESULTS OBTAINED USING THE
SOFTWARE. TO THE EXTENT PERMITTED BY LAW, REALVNC DISCLAIMS
ALL OTHER WARRANTIES ON THE SOFTWARE, EITHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND FITNESS
FOR PARTICULAR PURPOSE.
6. Term and Termination
This licence shall continue in force unless and until it is terminated by RealVNC
by e-mail notice to you, if it reasonably believes that you have breached a
material term of this Agreement
In the case above, you must delete and destroy all copies of the Software in your
possession and control and overwrite any electronic memory or storage locations
containing the Software.
7. General Terms
7.1 The construction, validity and performance of this Agreement shall be
governed in all respects by English law, and the Parties agree to submit to
the exclusive jurisdiction of the English courts.
7.2 If any provision of this agreement is found to be invalid by any court
having competent jurisdiction, the invalidity of such provision shall not
affect the validity of the remaining provisions of this agreement, which
shall remain in full force and effect.
7.3 No waiver of any term of this agreement shall be deemed a further or
continuing waiver of such term or any other term.
7.4 This agreement constitutes the entire agreement between you and
RealVNC.


5. Export Control
The United States and other countries control the export of Software and
information. You are responsible for compliance with the laws of your local
jurisdiction regarding the import, export or re-export of the Software, and agree
to comply with such restrictions and not to export or re-export the Software
where this is prohibited. By downloading the Software, you are agreeing that
you are not a person or entity to which such export is prohibited.

1. Intellectual Property Rights
The Software and its structure and algorithms are protected by copyright and
other intellectual property laws, and all intellectual property rights in them
belong to RealVNC Limited (“RealVNC”), a United Kingdom Limited Company,
or are licensed to it. You may not reproduce, publish, transmit, modify, create
derivative works from, publicly display the Software or part thereof. Copying
or storing or using the Software other than as permitted in Clause 2 is expressly
prohibited unless you obtain prior written permission from RealVNC.


PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS
ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH
THE AdderView CATxIP 5000 PRODUCT (“the PRODUCT”). THE SOFTWARE
IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT. BY USING ALL
OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND
CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT ACCEPT ALL THE TERMS
AND CONDITIONS OF THIS AGREEMENT THEN DO NOT USE THE SOFTWARE.
BY USING ANY UPDATED VERSION OF THE SOFTWARE WHICH MAY BE MADE
AVAILABLE, YOU ACCEPT THAT THE TERMS OF THIS AGREEMENT APPLY TO
SUCH UPDATED SOFTWARE.
4. Limitation on Liability
UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY
CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER
INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE
SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA
PRODUCED OR INABILITY TO USE THE SOFTWARE, THE SERVICE OR THE
INFORMATION EVEN IF REALVNC HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES AND COUNTRIES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR DEATH OR PERSONAL
INJURY ARISING FROM A PARTY’S NEGLIGENCE OR FROM FRAUDULENT
MISREPRESENTATION ON THE PART OF A PARTY

End user licence agreement
89
Canadian Department of Communications RFI statement
This equipment does not exceed the class A limits for radio noise emissions from
digital apparatus set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
le règlement sur le brouillage radioélectriques publié par le ministère des
Communications du Canada.

This equipment generates, uses and can radiate radio frequency energy
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication.
It has been tested and found to comply with the limits for a class A computing
device in accordance with the specifications in Subpart J of part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of this
equipment in a residential area may cause interference, in which case the user at
his own expense will be required to take whatever measures may be necessary
to correct the interference. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a class
A computing device in accordance with the specifications in the European
standards EN55022 and EN55024. These limits are designed to provide
reasonable protection against harmful interference. This equipment generates,
uses and can radiate radio frequency energy and if not installed and used in
accordance with the instructions may cause harmful interference to radio or
television reception. However, there is no guarantee that harmful interference
will not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by turning
the equipment on and off, the user is encouraged to correct the interference
with one or more of the following measures: (a) Reorient or relocate the
receiving antenna. (b) Increase the separation between the equipment and the
receiver. (c) Connect the equipment to an outlet on a circuit different from that
to which the receiver is connected. (d) Consult the supplier or an experienced
radio/TV technician for help.
FCC Compliance Statement (United States)


European EMC directive 89/336/EEC

A Category 5 (or better) twisted pair cable must be used to connect the units in
order to maintain compliance with radio frequency energy emission regulations
and ensure a suitably high level of immunity to electromagnetic disturbances.
All other interface cables used with this equipment must be shielded in order
to maintain compliance with radio frequency energy emission regulations and
ensure a suitably high level of immunity to electromagnetic disturbances.

Radio Frequency Energy
90


Adder Asia Pacific
6 New Industrial Road,
Hoe Huat Industrial Building
#07-01,
Singapore 536199
Tel: +65 6288 5767
Fax: +65 6284 1150

Adder Corporation,
350R Merrimac Street,
Newburyport,
MA 01950,
United States of America
Tel: +1-888-932-3337
Fax: +1-888-275-1117

Adder Technology Limited,
Technology House,
Trafalgar Way, Bar Hill,
Cambridge, CB23 8SQ,
United Kingdom
Tel: +44 (0)1954 780044
Fax: +44 (0)1954 780081


© 2010 Adder Technology Limited
All trademarks are acknowledged.
Release 1.0e
February 2010
Part No. MAN-AVXIP5000
Documentation by:
www.ctxd.com
91
D
Daisy chain cable 85
Date
local setting 56
DHCP
discovering allocations 27
during initial setup 18
remote setting 65
DNS addressing 27
G
Gateway
local setting 57
remote setting 65
Global preferences 53,55
Global user
access 37
connection 12
H
Hextile 71,77
Host computer
changing between 40,41
configuration 68
connecting 10
connection 12
power switching setup 29
selection 41
I
Identities
VNC Viewer 75
Indicators 6,31
Initial configuration 17
IP access control 65,66
calculating mask 80
clearing 22
IP address
explanation 78
local setting 57
remote setting 65
IP gateway 65
IP network mask 65
IP port
configuration via viewer 23
connecting 11
K
Keyboard codes
sending 44
Keyboard layout
local setting 56
remote setting 62

F
Firewall 26
Firmware
current version 62
recovery procedure 30
upgrade 30
Force encryption 56
Front panel
controls and indicators 31
Full screen mode
escape from (F8) 40
Functions 51,55
Hotkeys
changing 20
codes and macros 86
selecting computers 32,47
VNC or browser viewer 47
HTTP port
initial setup 18
local setting 57
remote setting 65
when altered 26

C
Cable specifications 82,85
Calibrate
mouse 42
screen 42
Calibrate all
video settings 45
CAM
connection 12
Cascade connections
addressing 84
introduction 5,82
tips for success 83
Clear IP access control
local setting 57
Colour level 71
Computer
connection 12
ports 6
selecting 32
Computer Access Module
connection 12
Configuration 17
initial IP 23
menus 19,50
overall steps 17
pages 20,60
saving and restoring 21
Confirmation box 35
Connections 9
Computer Access Module 12
computer system 12
global user 12
host computer 10
keyboard 10
local user 10
multiple video head 15
network port 11
power control 14
power supply 13
Connector specifications 85
Control menus 40
Controls
viewer options 43
Control strings
power switching 29
E
Encryption key 18
Encryption settings 24
viewer 48
End user licence 89


B
Baud rate
local setting 58
remote setting 67
Binary
net masks 79
Brackets 7
fitting 8
Browser
connection 39
viewer options 77

A
Access
local and remote users 32
Access control
configuration 66
mask calculation 80
Access mode
shared & private 42
Account
creation for users 61
Address
explanation 78
Addressing
cascaded computers 84
DNS 27
network issues 26
power switch boxes 14
ADMIN
forgotten password 21
password 20
Admin password
initial setup 18
local setting 56
Advanced options 55
Advanced unit configuration
63
Artifacts
on screen 40
Assistance
from Adder 49
Auto calibrate 42
Autoscanning 21
Auto select 71,77

Index
92
N
Net mask 57
explanation 78
Network configuration 57,65
Networking issues 25
Network port
connection 11
S
Safety information 88
Saving
configuration settings 21
Scaling
VNC Viewer 74
Screen
best resolution 40
calibration 42
navigation 40
refresh 43
Screensaver
local setting 56
Security
enabling 20
ensuring 28
general steps 20
T
Threshold
adjustment 45
Time
local setting 56
Time & date configuration 64
Troubleshooting 49
V
Video modes 87
Video settings 43
Viewer window 40
VNC port
initial setup 18
local setting 57
remote setting 65
when altered 26
VNC viewer
connection 38
connection options 71
download 38
window options 76
W
Warranty 88
Web browser
connection 39
viewer options 77
Z
ZRLE 71,77


Selecting
cascaded computers 35
computers 32
with hotkeys 32,47
with mouse buttons 34
with on-screen menu 33
Serial port
configuration 67
Server
configuration 68
Server IP
local setting 58
Setup options 51,54
Shared
access mode 42
Show All Users
local user 34,51
VNC or browser viewer 46
Single mouse mode 41,43
Slow connections
optimising for 40
Supplied items 7
Syslog 69,70
U
Unit Configuration 56,62
Unit name
local setting 56
remote setting 62
Upgrade
firmware 30
recover after failure 30
Use DHCP
local setting 57
User accounts 61
User preferences 52,54

P
Parts
supplied and extra 7
Password
admin 20
admin - setting 56
forgotten 21
initial setup 18
remote logon 38
setting for users 61
Port number
entering 48
Power control
connection 14
Power strings
for switching 29
Power supply
connecting 13
Power switching
addressing 14
configuration 29
connection 14
control sequences 29
on & off select 42
user permissions 61
via viewer 42
Preferred encoding 71
Private
access mode 42
R
Rack mounting 8
Raw 71,77
Recover
upgrade failure 30
Refresh screen 43
Remote configuration
advanced unit configuration
63
host configuration 68
logging and status 69
network configuration 65
serial port configuration 67
setting IP access control 66
unit configuration 62
user accounts 61
Reset configuration 59
Resync mouse 43
RJ9 connector 14
Router 26
Routing status 35


M
MAC address 57,64,65
Mask
explanation 78
for IP access control 80
Menu bar
viewer window 40
Menu key
changing 72
Mounting 8
Mouse
calibration 42
control 43
pointers 41
resync 42,43
Multiple video head
connections 15
O
Octets
ip address 78
Operation 31
Options port
baud rate 67
configuration 58
Orange dot
in Select Host menu 36

L
Local connection 32
Local network
connection 25
Local user
connection 10
port 6
Logging 69
Logging in and out
section 34,35
Log on 38
93
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