Alto-Shaam 1000-TH-II Oven User Manual

®
Cooking & Holding Oven
Manual Control
Model:
500-TH-I I
750-TH-I I
1000-TH-I I
1000-TH-I I-S PLIT
1000-TH-II
1000-TH-II-Split
• I N STALLATION
• OPERATION
• MAI NTENANCE
500-TH-II
750-TH-II
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: 262.251.3800 • 800.558.8744 USA / CANADA
FAX: 262.251.7067 • 800.329.8744 U . S . A .
www.alto-shaam.com
PRINTED IN U.S.A.
ONLY
MN-28603 • 12/08
®
DELIVERY
U N PA C K I N G
This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
TH-II
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
®
®
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
1
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
DANGER
Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WA R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
CAUTION
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
CAUTION
NOTE
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTIRCAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.
Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
N O T E : Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
PG .
2
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
I N S TA L L AT I O N
DANGER
CAUTION
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.
DANGER
DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
S I T E I N S TA L L AT I O N
The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function for its
intended purpose and
to allow adequate
clearance for
ventilation, proper
cleaning, and
maintenance access.
Emissions testing conducted by Underwriters
Laboratories, Inc. ® was found to be in compliance
with the applicable requirements of NFPA96: 2004
Edition, Par. 4.1.1.2. U.L emissions sampling of
grease laden vapor resulted in a total of 0.55
milligrams per cubic meter with no visible smoke
and is considered representative of all oven models
in the line. Based on these results, hood installation
and/or outside venting should not be a requirement
in most areas. Verify local codes for locations where
more restrictive codes are applicable.
®
1. The oven must be installed on a stable and
level surface.
2. DO NOT install this oven in any area where it may be
affected by any adverse conditions such as steam,
grease, dripping water, high temperatures, etc.
3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this oven
or any other appliance.
4. This appliance must be kept free and clear of any
combustible materials.
MINIMUM CLEARANCE REQUIREMENTS
COMBUSTIBLE
NON - COMBUSTIBLE
3" (76mm)
3" (76mm)
1" (25mm)
1" (25mm)
SURFACES
BACK
LEFT SIDE
RIGHT SIDE
TOP
1" (25mm)
2" (51mm)
SURFACES
1" (25mm)
2" (51mm)
5. This appliance must be kept free and clear of
any obstructions blocking access for maintenance
or service.
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
3
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
43-9/16" (1106mm)
40-5/16" (1023mm)
8-15/16"
(227mm)
Electrical
Connection
(Reach-In)
57-7/8" (1469mm) - Pass-Through Option
500-TH-II
29-1/8" (739mm)
Electrical
Connection
Pass-Through
Option
29-1/4" (743mm)
with optional bumper
25-1/8" (638mm)
30-3/8" (772mm)
25-7/16" (646mm)
27-13/16" (705mm)
with 3-1/2" Casters*
33-1/16" (839mm)
18-1/16" (458mm)
29-1/4" (743mm)
21" (532mm)
with optional bumper
with optional bumper
*34-5/16" (874mm) - with optional 5" casters
*32-1/16" (814mm) - with optional 2-1/2" casters
*34-11/16" (880mm) - with optional 6" legs
WEIGHT
NET:
SHIP :
PG .
4
135 lb (61 kg)
150 lb (68 kg)
EST .
EST .
TH-II
PRODUCT\PAN CAPACITY
40 lb (18 kg)
VOLUME MAXIMUM :
INSTALLATION / OPERATION / SERVICE MANUAL
30
MAXIMUM
QUARTS
(38
LITERS )
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
12-7/8"
(326mm)
55-1/2" (1408mm)
53-9/16" (1360mm)
Electrical
Connection
77-1/2" (1967mm) - Pass-Through Option
750-TH-II
33-5/8" (856mm)
Electrical
Connection
Pass-Through
Option
33-7/8" (860mm)
with optional bumper
28-1/4" (716mm)
33-7/8" (860mm)
with optional bumper
with optional bumper
30-7/16" (772mm)
27-7/8"
(708mm)
with 3-1/2" casters*
33-3/16" (843mm)
25-1/8" (638mm)
30-15/16" (785mm)
25-3/4" (653mm)
*32-3/16" (818mm) - with optional 2-1/2" casters
*34-5/8" (878mm) - with optional 5" casters
*34-13/16" (884mm) - with optional 6" legs
WEIGHT
NET:
SHIP :
186 lb (84 kg)
206 lb (93 kg)
EST .
EST .
TH-II
PRODUCT\PAN CAPACITY
100 lb (45 kg)
VOLUME MAXIMUM :
INSTALLATION / OPERATION / SERVICE MANUAL
75
MAXIMUM
QUARTS
(95
LITERS )
PG .
5
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
1000-TH-II-SPLIT
1000-TH-II
72-3/8" (1838mm) Pass-Through Option
Electrical
Connection
22-9/16" (573mm)
31" (788mm)
31-15/16" (811mm)
34-1/2" (878mm)
with 3-1/2" Casters*
39-7/8" (1012mm)
22-9/16" (573mm)
34-1/2" (878mm)
33-7/8" (860mm)
with optional bumper
34-1/2" (878mm)
Pass-Through
Option
75-7/8" (1927mm) with 5" Casters
Electrical
Connection
33-1/4" (844mm)
37-1/4" (945mm)
52-5/8" (1337mm) with optional bumper
50-1/8" (1273mm)
11-5/16"
(287mm)
5-1/4"
(133mm)
25" (636mm)
33-7/8" (860mm)
25" (636mm)
with optional bumper
with optional bumper
with optional bumper
*38-7/8" (987mm) - with optional 2-1/2" casters
*41-1/4" (1047mm) - with optional 5" casters
*41-1/2" (1053mm) - with optional 6" legs
*74-3/4" (1892mm) - with optional 3-1/2" (89mm)
*76-1/8" (1933mm) - with optional 6" legs
WEIGHT - 1000-TH-II-SPLIT
NET:
SHIP :
225 lb (102 kg)
233 lb (106 kg)
WEIGHT - 1000-TH-II
EST .
NET:
EST .
SHIP :
PRODUCT\PAN CAPACITY
120 lb (54 kg)
VOLUME MAXIMUM :
PG .
6
60
450 lb (204 kg)
466 lb (212 kg)
EST .
EST .
PRODUCT\PAN CAPACITY (EACH COMPARTMENT)
MAXIMUM
QUARTS
TH-II
(76
LITERS )
120 lb (54 kg)
VOLUME MAXIMUM :
INSTALLATION / OPERATION / SERVICE MANUAL
60
MAXIMUM
QUARTS
(76
LITERS )
I N S TA L L AT I O N
OPTIONS AND ACCESSORIES
500-TH-II
Bumper, Full Perimeter
Carving Holder,
P RIME R IB
S TEAMSHIP (C AFETERIA ) R OUND
Casters - 2 RIGID, 2 SWIVEL W/BRAKE
5" (127mm)
3-1/2" (89mm)
2-1/2" (64mm)
Door with Window, Right-Hand
Door with Window, Left-Hand
Drip Pan
STANDARD WITH DRAIN ,
1-7/16"
1-11/16"
STANDARD WITH DRAIN , 1-7/8"
EXTRA DEEP , 2-7/16"
STANDARD WITH DRAIN ,
Legs, 6" (152mm), Flanged ( SET
Pan Grid, Wire - 18"
X
26"
(37mm)
(43mm)
(48mm)
(62mm)
OF FOUR )
PAN INSERT
Security Panel w/ Key Lock
Shelf, Stainless Steel
Side Rack (230V
5006782
5004861
5005103
5005103
HL-2635
4459
HL-2635
4459
HL-2635
4459
HL-2635
4459
STANDARD
5004862
STANDARD
5004862
STANDARD
15855R
15433R
15879R
5008022
15857R
Door Lock with Key
ONLY )
Stacking Hardware
15732R
15881R
5004862
STANDARD
5008022
15879R
15881R
LK-22567
LK-22567
LK-22567
14813
––
––
––
––
14831
––
1115
––
––
14824
1115
––
––
14824
1115
5004863
5004863
5004863
5004863
––
PN-2115
PN-2115
PN-2115
SH-2326
––
––
SH-2324
SH-2327
SH-2743
SH-2325
SH-2346
SH-2773
SH-2325
SH-2346
SH-2773
SR-2120
5004864
TH-II
5008022
5008017
––
LK-22567
5006787
F LAT W IRE , REACH - IN
F LAT W IRE , PASS - THROUGH
R IB R ACK
750-TH-II 1000-TH-II-SPLIT 1000-TH-II
5004750
SR-27426
5004864
INSTALLATION / OPERATION / SERVICE MANUAL
5005776
AVAILABLE
5004864
5005776
AVAILABLE
––
PG .
7
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
STACKING INSTRUCTIONS
1) If the two appliances were shipped together from the factory, the top unit will have the
casters already removed. A stacking kit will be included with the shipment.
If casters need to be removed: lay the unit on its back, and remove the set screw on each caster. Pull the
casters out of the unit.
2) While appliance is laid on its back, insert one stacking post in each of the four corners
of the upper unit. Secure the stacking posts using one screw and two flat washers that
come with the stacking kit.
Note: The flange on the stacking posts must face the outside of the unit.
3) Remove the four top mounting screws from the lower unit. Place the upper appliance,
which has the stacking posts installed, on top of the bottom unit. Center the top
unit from front to back. Re-install the four screws through the flange of the four
stacking posts.
STACKING
POSTS
CASTER SET
SCREW
TOP
MOUNTING
SCREWS
TOP
MOUNTING
SCREWS
Stacking Configurations
1000-TH-II-Split with 1000-TH-II-Split or 1000-S
750-TH-II with 750-TH-II, 750-TH/III, 750-S, 767-SK or 767-SK/III
500-TH-II with 500-TH-II, 500-TH/III or 500-S
PG .
8
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer or
user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.
LEVELING
Level the oven
from side-to-side and front-toback with the use of a spirit level. For ovens
installed with casters, it is important that the
installation surface be level due to the probability
of frequent oven repositioning.
We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.
NOTE: Failure to properly level this oven can
cause improper function and will result in
the uneven baking with products
consisting of semi-liquid batter.
TH-II
RESTRAINT REQUIREMENTS
—MOBILE EQUIPMENT
WA R N I N G
RISK OF ELECTRIC SHOCK.
Appliance must be secured
to building structure.
Any appliance that is not furnished with a power
supply cord but that includes a set of casters must
be installed with a tether. Adequate means must
be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:
1. Maximum height of casters is 6" (152mm).
2. Two of the casters must of be the locking type.
3. Such mobile appliances or appliances on mobile
stands must be installed with the use of a flexible
connector secured to the building structure.
A mounting connector for a restraining device is
located on the lower back flange of the appliance
chassis or on an oven stand, approximately 18"
(457mm) from the floor. A flexible connector is not
supplied by nor is it available from the factory.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
9
I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
D R I P T R AY I N S TA L L AT I O N I N S T R U C T I O N S
STANDARD DRIP PAN*
[BOTTOM OF OVEN INTERIOR •
BELOW SIDE-RACKS]
HANG DRIP TRAY ON SCREWS
DRIP
TRAY*
*SEE ALTO-SHAAM PARTS LIST FOR ALTO-SHAAM PART NUMBERS.
WA R N I N G
FAILURE TO PROPERLY INSTALL THE
DRIP TRAY CAN OR WILL CAUSE
MAJOR EQUIPMENT DAMAGE AND
WILL RESULT IN A LEAKAGE
HAZARD THAT CAN CAUSE
PERSONAL INJURY.
PG .
10
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
I N S TA L L AT I O N
ELECTRICAL CONNECTION
The appliance must be installed by a qualified
service technician. The oven must be properly
grounded in accordance with the National Electrical
Code and applicable local codes.
Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is easily
accessible in case of an emergency. Arcing will occur
when connecting or disconnecting the unit unless all
controls are in the “ OFF ” position.
Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed by a
licensed electrician in accordance with applicable
local electrical codes.
750- and 1000-TH-II models at 208-240V are dual
rated units with a conversion switch mounted under
an access cover on the rear of the oven, near the
power cord.
With the voltage conversion switch in the 200-208V
(UPPER) position, the oven will function properly
with a source voltage of between 200 and 208.
With the voltage conversion switch in the 220-240V
(LOWER) position, the unit will function properly
with a source voltage of between 220 and 240.
NOTE: ALL 208-240V units are shipped from the
factory with the voltage conversion switch
in the 220-240 position.
All 125V rated units will function properly with a
source voltage of between 100 and 125, 60 Hz.
ELECTRICAL - 500-TH-II
VOLTAGE
PHASE
CYCLE / HZ
AMPS
208-240 (AGCY)
at 208
at 240
230
1
1
1
1
60
60
60
50
12.5
10.6
12.2
12
120
1
60
16
ELECTRICAL - 750-TH-II
VOLTAGE
PHASE
CYCLE / HZ
208-240 (AGCY)
at 208
at 240
230
1
1
1
1
60
60
60
50
120
1
60
kW
1.92
3.0
2.2
2.93
2.75
AMPS
kW
14.4
14.6
11.2
10.4
3.0
3.0
2.7
2.4
14.2
1.7
& PLUG
NEMA 5-20P
20A - 125V PLUG
CORD
NO CORD
&
PLUG
CEE 7/7
220-230V PLUG
& PLUG
5-20P
20A - 125V PLUG
CORD
NEMA
NO CORD
&
PLUG
7/7
220-230V PLUG
CEE
E L E C T R I C A L - 1 0 0 0 - T H - I I , - I I - S P L I T (EACH COMPARTMENT)
VOLTAGE
PHASE
CYCLE / HZ
208-240 (AGCY)
at 208
at 240
230
1
1
1
1
60
60
60
50
120
1
60
AMPS
16.0
14.4
14.4
11.1
10.4
kW
1.92
3.0
3.0
2.7
2.4
TH-II
& PLUG
5-20P
20A - 125V PLUG
CORD
NEMA
NO CORD
&
PLUG
CEE 7/7
220-230V PLUG
The 125V rated units are provided with a cord and plug
[NEMA #5-20P]. Have a licensed electrician install the
proper outlet configuration as required for the unit in
accordance with applicable, local electrical codes. This
will assure a safe and trouble-free installation.
Ensure that the voltage conversion switch position
and the available power source match.
230V: To prevent an electrical shock hazard between
the appliance and other appliances or metal parts
in close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection against
potential difference. The terminal is marked with
the following symbol.
NOTE: 230V appliances must be connected to
an electrical circuit that is protected by
an external GFCI outlet.
DANGER
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
DANGER
APPLIANCES WITH NO CORD
PROVIDED BY FACTORY MUST BE
EQUIPPED WITH A CORD OF
SUFFICIENT LENGTH TO PERMIT
THE APPLIANCE TO BE MOVED
FOR CLEANING.
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
DANGER
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
11
O P E R AT I N G I N S T R U C T I O N S
U S E R S A F E T Y I N F O R M AT I O N
CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.
The Alto-Shaam cook and hold oven is intended
for use in commercial establishments by qualified
operating personnel where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
S T A R T- U P O P E R A T I O N
BEFORE INITIAL USE:
Interior oven surfaces must be heated to remove
surface oils and the accompanying odor produced
during the first use of the oven.
1. Wipe all wire shelves, side racks and the full
oven interior with a clean, damp cloth. Install
the oven side racks, oven shelves, and external
drip tray. Shelves are installed with the curved
edge toward the back of the oven. Insert the
drip pan on the interior bottom surface of
the oven.
PREHEATING:
Always preheat the oven for a minimum of 20
minutes before cooking product. Follow the
operating instructions indicated on the next page
of this manual.
DANGER
2. Close the oven doors, press the power switch
to the on position, and set the thermostat to
300°F (149°C).
AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.
3. Allow the oven to cycle for approximately
2 hours or until no odor is detected.
DANGER
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
PG .
12
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
SEVERE DAMAGE OR
ELECTRICAL HAZARD
COULD RESULT.
WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED
O P E R AT I N G I N S T R U C T I O N S
Holding Indicator
Light
Cooking Indicator
Light
I
o
Temperature
Gauge
Holding
Thermostat
Cooking
Thermostat
Cooking
Timer
ON/OFF
Power Switch
MANUAL CONTROL OPERATION:
COOKING OVEN CHARACTERISTICS:
1. Turn oven POWER SWITCH ‘ON’.
— POWER SWITCH will illuminate and will remain
lit as long as the Power Switch is in the ‘ON’
position.
The oven is equipped with a special, high-heat-density,
heating cable. Through the Halo Heat concept, the
heating cable is mounted against the walls of the
cooking cavity to provide an evenly applied,
thermostatically controlled, heat source. The design
and operational characteristics of the oven eliminate
the need for a moisture pan or a heat circulating fan.
Through even heat application, the quality of a food
product is maintained for many hours.
2. Set the HOLD THERMOSTAT to the required
holding temperature.
— HOLDING INDICATOR LIGHT will illuminate
as the Hold Thermostat calls for heat. This
process will continue as long as the Power Switch
and Hold Thermostat are ‘ON’.
3. Set COOK THERMOSTAT to the required cooking
temperature.
4. To preheat the oven, activate the Cook Thermostat
by turning the COOKING TIMER clockwise.
— COOKING INDICATOR LIGHT and HOLDING
INDICATOR LIGHT will illuminate as the unit
calls for heat. This process will continue until
the COOKING TIMER cycles to the ‘OFF’
position.
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
These instructions are basic operational guidelines
only. For complete instructions, see A Guide to Low
Temperature Cooking and Holding by HALO HEAT
packed with the oven.
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
13
O P E R AT I N G I N S T R U C T I O N S
General Holding Guideline
Chefs, cooks and other specialized food service
personnel employ varied methods of cooking. Proper
holding temperatures for a specific food product must
be based on the moisture content of the product,
product density, volume, and proper serving
temperatures. Safe holding temperatures must also
be correlated with palatability in determining the
length of holding time for a specific product.
Halo Heat maintains the maximum amount of
product moisture content without the addition of
water, water vapor, or steam. Maintaining maximum
natural product moisture preserves the natural flavor
of the product and provides a more genuine taste. In
addition to product moisture retention, the gentle
properties of Halo Heat maintain a consistent
temperature throughout the cabinet without the
necessity of a heat distribution fan, thereby
preventing further moisture loss due to evaporation
or dehydration.
When product is removed from a high
temperature cooking environment for immediate
transfer into equipment with the lower temperature
required for hot food holding, condensation can form
on the outside of the product and on the inside of
plastic containers used in self-service applications.
Allowing the product to release the initial steam and
heat produced by high temperature cooking can
alleviate this condition. To preserve the safety and
quality of freshly cooked foods, however, a maximum
of 1 to 2 minutes must be the only time period
allowed for the initial heat to be released from the
product.
Most Halo Heat Holding Equipment is provided
with a thermostat control between 60° and 200°F
(16° to 93°C). If the unit is equipped with vents, close
the vents for moist holding and open the vents for
crisp holding.
PG .
14
TH-II
H O L D I N G T E M P E R AT U R E R A N G E
MEAT
FAHRENHEIT
CELSIUS
BEEF ROAST — Rare
130°F
54°C
BEEF ROAST — Med/Well Done
155°F
68°C
BEEF BRISKET
160° — 175°F
71° — 79°C
CORN BEEF
160° — 175°F
71° — 79°C
PASTRAMI
160° — 175°F
71° — 79°C
PRIME RIB — Rare
STEAKS — Broiled/Fried
RIBS — Beef or Pork
130°F
54°C
140° — 160°F
60° — 71°C
160°F
71°C
VEAL
160° — 175°F
71° — 79°C
HAM
160° — 175°F
71° — 79°C
PORK
160° — 175°F
71° — 79°C
LAMB
160° — 175°F
71° — 79°C
CHICKEN — Fried/Baked
160° — 175°F
71° — 79°C
DUCK
160° — 175°F
71° — 79°C
TURKEY
160° — 175°F
71° — 79°C
GENERAL
160° — 175°F
71° — 79°C
FISH — Baked/Fried
160° — 175°F
71° — 79°C
LOBSTER
160° — 175°F
71° — 79°C
SHRIMP — Fried
160° — 175°F
71° — 79°C
120° — 140°F
49° — 60°C
160° — 175°F
71° — 79°C
80° — 100°F
27° — 38°C
EGGS —Fried
150° — 160°F
66° — 71°C
FROZEN ENTREES
160° — 175°F
71° — 79°C
HORS D'OEUVRES
160° — 180°F
71° — 82°C
PASTA
160° — 180°F
71° — 82°C
PIZZA
160° — 180°F
71° — 82°C
POULTRY
FISH/SEAFOOD
BAKED GOODS
BREADS/ROLLS
MISCELLANEOUS
CASSEROLES
DOUGH — Proofing
POTATOES
180°F
82°C
PLATED MEALS
140° — 165°F
60°— 74°C
SAUCES
140° — 200°F
60° — 93°C
SOUP
140° — 200°F
60° — 93°C
VEGETABLES
160° — 175°F
71° — 79°C
THE HOLDING TEMPERATURES LISTED ARE SUGGESTED
GUIDELINES ONLY. ALL FOOD HOLDING SHOULD BE BASED ON
INTERNAL PRODUCT TEMPERATURES . ALWAYS FOLLOW LOCAL
HEALTH ( HYGIENE ) REGULATIONS FOR ALL INTERNAL
TEMPERATURE REQUIREMENTS .
INSTALLATION / OPERATION / SERVICE MANUAL
CARE AND CLEANING
CLEANING AND PREVENTIVE MAINTENANCE
PROTECTING STAINLESS STEEL SURFACES
It is important to guard against
corrosion in the care of
stainless steel surfaces.
Harsh, corrosive, or
inappropriate chemicals can
completely destroy the
protective surface layer of stainless steel.
Abrasive pads, steel wool, or metal implements
will abrade surfaces causing damage to this
protective coating and will eventually result in
areas of corrosion. Even water, particularly hard
water that contains high to moderate
concentrations of chloride, will cause oxidation
and pitting that result in rust and corrosion. In
addition, many acidic foods spilled and left to
remain on metal surfaces are contributing factors
that will corrode surfaces.
Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.
CLEANING AGENTS
Use non-abrasive cleaning products designed for
use on stainless steel surfaces. Cleaning agents
must be chloride-free compounds and must not
contain quaternary salts. Never use hydrochloric
acid (muriatic acid) on stainless steel surfaces.
Always use the proper cleaning agent at the
manufacturer's recommended strength.
Contact your local cleaning supplier for
product recommendations.
CLEANING MATERIALS
The cleaning function can usually be accomplished
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
scratches. Never use wire brushes, metal scouring
pads, or scrapers to remove food residue.
BRU
S
IRE
EL PA
STE
DS
NO
W
S
HE
NO
SCR APE R
O
S
N
CAUTION
TH-II
TO PROTECT STAINLESS STEEL
SURFACES, COMPLETELY AVOID
THE USE OF ABRASIVE CLEANING
COMPOUNDS, CHLORIDE BASED
CLEANERS, OR CLEANERS
CONTAINING QUATERNARY SALTS.
NEVER USE HYDROCHLORIC ACID
(MURIATIC ACID) ON STAINLESS
STEEL. NEVER USE WIRE
BRUSHES, METAL SCOURING
PADS OR SCRAPERS.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
15
CARE AND CLEANING
EQUIPME NT CARE
Under normal circumstances, this oven should
provide you with long and trouble free service.
There is no preventative maintenance required,
however, the following Equipment Care Guide will
maximize the potential life and
trouble free operation of this oven.
The cleanliness and appearance of
this equipment will contribute
considerably to operating
efficiency and savory, appetizing
food. Good equipment that is kept clean works
better and lasts longer.
CLEAN DAILY
1.
2.
3.
4.
Disconnect unit from power source, and let cool.
Remove all detachable items such as wire shelves,
side racks, and drip pans.
Clean these items separately.
Wipe the interior metal
surfaces of the oven with a
paper towel to remove loose food
debris.
6.
7.
Clean the interior metal surfaces of
the cabinet with a damp clean cloth or sponge and
any good commercial detergent.
Spray heavily soiled areas with a water soluble
degreaser and let stand for 10 minutes, then
remove soil with a plastic scouring pad.
Wipe control panel, door vents, door handles, and
door gaskets thoroughly since these areas harbor
food debris.
Rinse surfaces by wiping with sponge and clean
warm water.
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
PG .
16
TH-II
9.
Remove excess water with sponge and wipe dry
with a clean cloth or air dry. Leave doors open
until interior is completely dry. Replace side racks
and shelves.
Wipe door gaskets and control panel dry with a
clean, soft cloth.
10. Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on stainless steel food
contact surfaces.
11. To help maintain the protective film coating on
polished stainless steel, clean the exterior of the
cabinet with a cleaner recommended for stainless
steel surfaces. Spray the cleaning agent on a clean
cloth and wipe with the grain of the stainless steel.
12. Clean any glass with a window cleaner.
Always follow appropriate state or local health
(hygiene) regulations regarding all applicable cleaning
and sanitation requirements for equipment.
CLEAN THE DOOR VENTS
NOTE: Avoid the use of abrasive cleaning
compounds, chloride based cleaners, or
cleaners containing quaternary salts. Never
use hydrochloric acid (muriatic acid) on
stainless steel.
5.
8.
Door vents need to be inspected and cleaned
as required.
CHECK OVERALL CONDITION OF
OVEN ONCE A MONTH
Check the oven once a month for physical damage and
loose screws. Correct any problems before they begin
to interfere with the operation of the oven.
DANGER
AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.
SEVERE DAMAGE OR
ELECTRICAL HAZARD
COULD RESULT.
WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED
DO NOT USE OVEN IF CONTROLS ARE NOT
PROPERLY FUNCTIONING
Refer to the Trouble Shooting Guide located in this
manual or call an authorized service technician.
INSTALLATION / OPERATION / SERVICE MANUAL
S A N I TAT I O N
S A N I TAT I O N
Food flavor and aroma are usually so closely
related that it is difficult, if not impossible, to
separate them. There is also an important,
inseparable relationship between cleanliness and
food flavor. Cleanliness, top operating efficiency,
and appearance of equipment contribute
considerably to savory, appetizing foods.
Good equipment that is kept clean, works
better and lasts longer.
The most accurate method of measuring safe
temperatures of both hot and cold foods is by
internal product temperature. A quality
thermometer is an effective tool for this purpose,
and should be routinely used on all products that
require holding at a specific temperature.
A comprehensive sanitation program should focus
on the training of staff in basic sanitation
procedures. This includes personal hygiene,
proper handling of raw foods, cooking to a safe
internal product temperature, and the routine
monitoring of internal temperatures from receiving
through service.
Most food imparts its own particular aroma and
many foods also absorb existing odors.
Unfortunately, during this absorption, there is no
distinction between GOOD and BAD odors. The
majority of objectionable flavors and odors
troubling food service operations are caused by
bacteria growth. Sourness, rancidity, mustiness,
stale or other OFF flavors are usually the result of
germ activity.
The easiest way to insure full, natural food flavor is
through comprehensive cleanliness. This means
good control of both visible soil (dirt) and invisible
soil (germs). A thorough approach to sanitation
will provide essential cleanliness. It will assure an
attractive appearance of equipment, along with
maximum efficiency and utility. More importantly,
a good sanitation program provides one of the key
elements in the prevention of food-borne illnesses.
A controlled holding environment for prepared
foods is just one of the important factors involved
in the prevention of food-borne illnesses.
Temperature monitoring and control during
receiving, storage, preparation, and the service of
foods are of equal importance.
Most food-borne illnesses can be prevented
through proper temperature control and a
comprehensive program of sanitation. Both these
factors are important to build quality service as the
foundation of customer satisfaction. Safe food
handling practices to prevent food-borne illness is
of critical importance to the health and safety of
your customers.
HACCP, an acronym for Hazard Analysis (at)
Critical Control Points, is a quality control program
of operating procedures to assure food integrity,
quality, and safety. Taking steps necessary to
augment food safety practices are both cost
effective and relatively simple. While HACCP
guidelines go far beyond the scope of this manual,
additional information is available by contacting:
CENTER FOR FOOD SAFETY AND APPLIED
NUTRITION FOOD AND DRUG ADMINISTRATION
1-888-SAFEFOOD
INTERNAL FOOD PRODUCT TEMPERATURES
HOT FOODS
DANGER ZONE
40° TO 140°F
(4° TO 60°C)
CRITICAL ZONE
70° TO 120°F
(21° TO 49°C)
SAFE ZONE
140° TO 165°F
(60° TO 74°C)
COLD FOODS
DANGER ZONE
SAFE ZONE
ABOVE 40°F
(ABOVE 4°C)
36°F TO 40°F
(2°C TO 4°C)
FROZEN FOODS
DANGER ZONE
ABOVE 32°F
(ABOVE 0°C)
CRITICAL ZONE
0° TO 32°F
(-18° TO 0°C)
SAFE ZONE
0°F or below
(-18°C or below)
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
17
SERVICE
THERMOSTAT/PILOT LIGHT SEQUENCE
Whenever the thermostat is turned “ON”, the
indicator light will indicate the power ON/OFF
condition of the heating cable, and consequently, the
cycling of the cabinet as it maintains the dialed cavity
temperature. If this light does not illuminate after
normal start-up, the main power source, thermostat,
and/or light must be checked. If the warming cabinet
does not hold the temperature as dialed, the
calibration of the thermostat must be checked. If the
warming cabinet fails to heat or heats continuously
with the thermostat “OFF”, the thermostat must be
initially checked for proper operation. If these items
are checked and found to be in order, a continuity and
resistance check of the heating cable should be made.
SEE CIRCUIT DIAGRAM.
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
THERMOSTAT CALIBRATION
The thermostat is precision calibrated at the factory.
Normally, no adjustment or recalibration is necessary
unless the thermostat has been mishandled in transit,
changed or abused while in service. A thermostat
with a sensing bulb operates on hydraulic pressure,
consequently, any bending of the bulb results in a
change in its volume, and alters the accuracy of the
thermostat calibration.
A thermostat should be checked or recalibrated by
placing a quality, thermal indicator at the center of an
empty holding cavity. DO NOT CALIBRATE WITH
ANY FOOD PRODUCT IN THE CABINET. The
thermostat should be set, and should be allowed to
stabilize at that setting for a minimum of one hour.
Following temperature stabilization, the center of the
thermal swing of the air temperature within the
cabinet should approximately coincide with the
thermostat setting.
If calibration is necessary, the calibration screw
should be adjusted with great care. The calibration
screw of the thermostat is located in the thermostat
dial shaft. With the shaft held stationary, a minute,
clockwise motion of the calibration screw appreciably
lowers the thermostat setting. A reverse, or counterclockwise motion appreciably raises the thermostat
setting. After achieving the desired cycling of the
thermostat, the calibration screw must be sealed.
Place a few drops of enamel sealant directly on the
calibration screw.
(Red nail polish or equivalent is acceptable.)
PG .
18
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
SERVICE
TROUBLE SHOOTING CHECKLIST
TROUBLE
POSSIBLE CAUSE
REMEDY
Cooking temperature not correct.
Cook thermostat out of calibration.
Calibrate.
Unit does not operate.
Holding temperature not correct.
Timer runs down, but oven will not
go into HOLD.
Insufficient electric power unit.
Defective plug or cord.
Power switch defective.
Hold thermostat out of calibration.
Check power source.
Check and repair if necessary.
Replace.
Calibrate.
Timer not de-energizing cook circuit. Replace timer.
Cook thermostat erratic — will not
hold calibration.
Cook thermostat.
Replace thermostat.
Hold thermostat erratic — will not
hold calibration.
Hold thermostat.
Replace thermostat.
Oven goes from cooking
temperature to cold.
Hold thermostat.
Replace hold thermostat.
Oven will not go into cook cycle
when timer and cook thermostat
are ON.
Timer or contactor.
With timer turned ON, line
voltage should appear across
terminal 2 and 3 of timer. If not,
replace timer.
If line voltage does appear across
terminal 2 and 3 of timer, it should
also appear across holding coil
of contactor.
It takes too long to cook.
(Temperature O.K.)
Cannot control temperature but
thermostats check O.K.
Heating element open, resulting in
low wattage.
Heating element grounded.
If line voltage does appear across
holding coil, and it won’t close its
contacts, replace contactor.
Replace element.
Replace element.
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
19
SERVICE
SERVICE VIEW - EXTERIOR
Bonnet Cover, Top
500 - 1003889
750 - 1003888
1000 - 1003887
Temperature
Gauge
GU-34197
Thermostat
Knob
KN-26568
Control Panel
Overlay
Timer
PE-26692
Knob
KN-26569
Bonnet
Assembly
500 - 5006075
750 - 5004732
1000 - 5005606
Control Panel
Bezel
PE-26567
Door Hinge
HG-22338
Panel, Side
500 - 5002725
750 - 5002726
1000 - 5005612
Door Assembly
( RIGHT - HAND )
500 - 15848
750 - 15429
1000 - 15415
Panel, Back
500 - 1007197
750 - 1006731
1000 - 1003670
Shelf
500 - SH-2326
750 - SH-2324
1000 - SH-2325
Drip Pan
500 - 14813
750 - 14831
1000 - 14824
Door Handle
HD-27080
Drip Tray
500 - 1007267
750 - 1004710
1000 - 1004314
Casters
2
RIGID ,
2
SWIVEL WITH BRAKE
500, 750, 1000-TH-II- SPLIT - 5008017
1000-TH-II - 5004862
PG .
20
TH-II
Side Rack
500 - SR-2120
750 - SR-2303
1000 - SR-2266
INSTALLATION / OPERATION / SERVICE MANUAL
Door Gasket
500 - GS-22950
750 - GS-22951
1000 - GS-22952
SERVICE
E X T E R I O R S E R V I C E V I E W - PA R T S L I S T
PART DESCRIPTION
500-TH-II
750-TH-II
1000-TH-II-SPLIT
1000-TH-II
Bonnet Assembly
5006075
5004732
5005606
5005606
Capillary Guard
GD-27530
GD-2450
GD-2450
GD-2450
5008017
––
5008017
––
5008017
––
––
5004862
Bonnet Cover, Top
Casters - 2
RIGID ,
2 SWIVEL
1003889
W / BRAKE
Control Panel Bezel
3-1/2" (89mm)
5" (127mm)
Control Panel Overlay
Drip Pan
Drip Tray ( NOT
Gasket, Door
PE-26567
PE-26567
15848
15853
15429
15730
15415
15721
15415
15721
1007267
GS-22950
Gauge, Temperature
1003887
PE-26566
14813
SHOWN )
1003887
PE-26565
PE-27551
Door Assembly, Right-Hand
Door Assembly, Left-Hand
1003888
GU-34197
PE-26711
PE-26692
14831
14824
1004710
1004314
GS-22951
GS-22952
GU-34197
GU-34197
PE-26692
14824
1004314
GS-22952
GU-34197
Handle, Door
HD-27080
HD-27080
HD-27080
HD-27080
Knob, Thermostat
KN-26568
KN-26568
KN-26568
KN-26568
Hinge, Door
HG-22338
Knob, Timer
KN-26569
Panel, Back
1007197
Panel, Sides
5002725
Shelf, Stainless Steel
Side Rack
Side Rack, 230V
KN-26569
KN-26569
1006731
1003704
5002726
5005612
HG-22338
KN-26569
1003704
5005612
––
SH-2324
––
SH-2325
––
SH-2325
11113
11113
11113
11113
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
TH-II
HG-22338
SH-2326
––
SR-2120
5008251
Switch Cover, Hi-Limit
HG-22338
SR-2303
5008240
SR-2266
––
SR-2266
––
DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
21
SERVICE
ELECTRONIC COMPONENTS
Note: Unit shown is 208V
Unit Front
Terminal Block
BK-3023
Switch, Power
SW-34351
Thermostat,
Cook
Timer, 12 Hour
TT-3329
TR-3318
Cook
Indicator
Light
LI-3951
Thermostat,
Hold
TT-3057
Hold
Indicator
Light
LI-3951
Temperature
Gauge
GU-34197
Fan, Box
FA-3974
Contactor
CN-3052
Terminal Block,
Power
BK-3019
Switch, Voltage
SW-3528
PG .
22
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
SERVICE
E L E C T R O N I C C O M P O N E N T S PA R T S L I S T
PART DESCRIPTION
Contactor
QTY.
PART NUMBER
1
1
CN-3487
CN-3052
6 ft
––
9 ft
CD-3922
––
CD-3397
1
1
FA-3973
FA-3974
1
1005836
120V
208-240V, 230V
Cordset
120V
208-240V
230V
Fan, Box
120V
208-240V, 230V
Ground Screw
1
Heat Sink
Indicator Light
Line Filter (230V only)
120V
208-240V, 230V
2
2
1
Switch, Power
Switch, Voltage (208-240V AND 230V ONLY)
Terminal Block
Thermostat, Hold
Thermostat, Hi-Limit ( NOT
Timer, 12 hour
1
BK-3019
1
1
SHOWN )
120V
208-240V
230V
SW-3528
includes:
CB-3045
CR-3226
IN-3488
BU-3105
BU-3106
ST-2439
NU-2215
SL-3063
TA-3540
Cable Heating Element . . . . 134 feet
Ring Connector. . . . . . . . . . . . . . . . 4
Insulation Corner . . . . . . . . . . 1 foot
Shoulder Bushing . . . . . . . . . . . . . . 4
Cup Bushing . . . . . . . . . . . . . . . . . . 4
Stud . . . . . . . . . . . . . . . . . . . . . . . . 4
Hex Nut . . . . . . . . . . . . . . . . . . . . . 8
Insulating Sleeve . . . . . . . . . . . . . . 4
Electrical Tape . . . . . . . . . . . . . 1 roll
MODELS
includes:
CB-3045
CR-3226
IN-3488
BU-3105
BU-3106
ST-2439
NU-2215
SL-3063
TA-3540
No. 4881
750-, 1000-TH-II
Cable Heating Element . . . . 210 feet
Ring Connector . . . . . . . . . . . . . . . 12
Insulation Corner . . . . . . . . . . 1 foot
Shoulder Bushing . . . . . . . . . . . . . 12
Cup Bushing . . . . . . . . . . . . . . . . . 12
Stud. . . . . . . . . . . . . . . . . . . . . . . . 12
Hex Nut . . . . . . . . . . . . . . . . . . . . 24
Insulating Sleeve . . . . . . . . . . . . . 12
Electrical Tape . . . . . . . . . . . . . 1 roll
TT-3329
TT-3057
TT-33476
1
1
1
TR-3504
TR-3318
TR-3402
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
No. 4880
MODEL 500-TH-II
BK-3023
1
DANGER
TH-II
FI-33225
SW-34375
2
Thermostat, Cook
LI-3027
LI-3951
1
1
Terminal Block, Power
SC-2190
C A B L E H E AT I N G
SERVICE KITS
DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
23
PG .
24
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
25
PG .
26
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
27
PG .
28
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
TH-II
INSTALLATION / OPERATION / SERVICE MANUAL
PG .
29
TRANSPORTATION
DAMAGE and CLAIMS
All Alto-Shaam equipment
is sold F.O.B. shipping
point, and when accepted
by the carrier, such
shipments become the
property of the consignee.
Should damage occur in shipment, it is a matter
between the carrier and the consignee. In such cases, the
carrier is assumed to be responsible for the safe delivery
of the merchandise, unless negligence can be established
on the part of the shipper.
1.
2.
3.
4.
5.
6.
7.
8.
Make an immediate inspection while the equipment
is still in the truck or immediately after it is moved to
the receiving area. Do not wait until after the
material is moved to a storage area.
Do not sign a delivery receipt or a freight bill until
you have made a proper count and inspection of all
merchandise received.
Note all damage to packages directly on the carrier’s
delivery receipt.
Make certain the driver signs this receipt. If he
refuses to sign, make a notation of this refusal on
the receipt.
If the driver refuses to allow inspection, write the
following on the delivery receipt:
D r iv e r re fu s e s t o al lo w in s p e c t i o n o f
c o n t a in e r s fo r v i si bl e d a ma ge .
Telephone the carrier’s office immediately upon
finding damage, and request an inspection. Mail
a written confirmation of the time, date, and the
person called.
Save any packages and packing material for further
inspection by the carrier.
Promptly file a written claim with the carrier and
attach copies of all supporting paperwork.
We will continue our policy of assisting our
customers in collecting claims which have been properly
filed and actively pursued. We cannot, however, file any
damage claims for you, assume the responsibility of any
claims, or accept deductions in payment for such claims.
®
LIMITED
WARRANTY
Alto-Shaam, Inc. warrants to the original purchaser that any
original part that is found to be defective in material or workmanship
will, at Alto-Shaam's option, subject to provisions hereinafter stated, be
replaced with a new or rebuilt part.
The labor warranty remains in effect one (1) year from installation
or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard
business hours, and excluding overtime, holiday rates or any
additional fees.
The parts warranty remains in effect for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
However, the heating element on Halo Heat ® cook/hold ovens
and the refrigeration compressor on Alto-Shaam Quickchillers ™ are
warranted for a period of five (5) years from installation. The labor
warranty is the same as stated above; namely, for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display
case glass due to damage of any kind.
3. Equipment damage caused by accident, shipping, improper
installation or alteration.
4. Equipment used under conditions of abuse, misuse, carelessness
or abnormal conditions including, but not limited to, equipment
subjected to harsh or inappropriate chemicals including, but not
limited to, compounds containing chloride or quaternary salts, poor
water quality, or equipment with missing or altered serial numbers.
5. Damage incurred as a direct result of poor water quality,
inadequate maintenance of steam generators and/or surfaces
affected by water quality. Water quality and required maintenance
of steam generating equipment is the responsibility of the
owner/operator.
6. Damage caused by use of any cleaning agent other than
Alto-Shaam's Combitherm ® Cleaner including, but not limited to,
damage due to chlorine or other harmful chemicals. Use of
Alto-Shaam's Combitherm ® Cleaner on Combitherm ® ovens is
highly recommended.
7. Any losses or damage resulting from malfunction, including loss
of product or consequential or incidental damages of any kind.
8. Equipment modified in any manner from original model,
substitution of parts other than factory authorized parts,
removal of any parts including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties,
expressed or implied, including the implied warranties of
merchantability and fitness for a particular purpose. In no event
shall Alto-Shaam be liable for loss of use, loss of revenue or profit,
or loss of product, or for any indirect or consequential damages.
No person except an officer of Alto-Shaam, Inc. is authorized to modify
this warranty or to incur on behalf of Alto-Shaam any other obligation
or liability in connection with Alto-Shaam equipment.
ALTO- SHAAM, IN C .
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.
Model: _______________________________________________Date Installed: __________________________________________________________
Voltage: ______________________________________________ Purchased From: _______________________________________________
Serial Number: _______________________________________ _______________________________________________________________________
W 1 6 4 N 9 2 2 1 Wa t e r S t r e e t
PHONE:
●
P. O . B o x 4 5 0
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Menomonee Falls, Wisconsin 53052-0450
●
U.S.A.
262.251.3800 • 800.558-8744 USA/CANADA
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY
www.alto-shaam.com
PRINTED IN U.S.A.