Operating instructions | Alto-Shaam 2DN Food Warmer User Manual

®
Drawer Warmers
Electric
MAN UAL or
ELECTRON IC CONTROL
Models:
500-1D, 1DN
500-2D, 2DN
500-3D, 3DN
• I N STALLATION
• OPERATION
• MAI NTENANCE
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: 262.251.3800 • 800.558.8744 USA / CANADA
FAX: 262.251.7067 • 800.329.8744 U . S . A .
www.alto-shaam.com
PRINTED IN U.S.A.
ONLY
MN-28645 • 08/08
®
DELIVERY
U N PA C K I N G
This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
®
®
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 1.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
DANGER
Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WA R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
CAUTION
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
CAUTION
Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
N O T E : Used to notify personnel of
NOTE
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.
installation, operation, or
maintenance information that is
important but not hazard related.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 2.
Site Installation
I N S TA L L AT I O N
1. The cabinet, complete with unattached items and
accessories, may be delivered in one or more
packages. Check to ensure all accessories ordered
have been received.
2. This appliance is designed for the purpose of
maintaining hot food at a temperature for safe
consumption. The unit must be installed on a
level surface in a location that will permit the
equipment to function for its intended purpose
and allow adequate access for proper cleaning
and maintenance.
3. The appliance must not be installed in any area
where it will be affected by steam, grease,
dripping water, high temperatures, or any other
severely adverse conditions.
CLEARANCE REQUIREMENTS
3-inches (76mm) at the back
2-inches (51mm) at the top
1-inch (25mm) at both sides
On site venting for proper airflow must also be
5. In order to maintain standards established
by the National Sanitation Foundation, all
equipment must be equipped with casters or
4" (102mm) legs to provide minimum
unobstructed space beneath the unit; or secured
flush at the bottom and the entire base sealed
with NSF approved sealant. Warranty will
become null and void if these directions are
not followed.
WEIGHT
500-1D
500-2D
500-3D
NET
80 lb (36 kg)
115 lb (52 kg)
150 lb (68 kg)
SHIP
90 lb (41 kg)
125 lb (57 kg)
165 lb (75 kg)
500-1DN
500-2DN
500-3DN
WEIGHT
provided for built-in counter installations.
4. Level the appliance from side-to-side and
front-to-back with the use of a spirit level.
NET
67 lb (30 kg)
SHIP
75 lb (34 kg)
100 lb (45 kg)
EST.
112 lb (51 kg)
130 lb (59 kg)
EST.
145 lb (66 kg)
DANGER
CAUTION
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 3.
Exterior Dimensions - 500-1D, 500-2D, 500-3D
I N S TA L L AT I O N
1-11/16" (42mm)
ELECTRICAL CONNECTION
40-1/16" (1018mm)
22-13/16" (579mm)
24-3/8" (618mm)
CL
6-3/4" (171mm)
FOR LEG STAND OR
5" (127mm) CASTER STAND ASSEMBLY
OPTIONS & ACCESSORIES
Built-in Trim Kit
500-1D
500-2D
500-2D FOR BU2-48, BU2-72
500-2D FOR BU2-96
500-3D
11-3/4"
(298mm)
19" (482mm)
26-1/8" (663mm)
HANDLE
500-1D
500-2D
500-3D
24-5/8" (625mm)
HI-LO Switch available only on 500 -1D and 500 -2D.
ELECTRICAL CONNECTION
4-7/8" (121mm)
FOR CASTER STAND ASSEMBLY
WITH 3" (76mm) CASTERS
44224
44226
55532
44231
44228
Caster Stand Assembly with 5" (127mm) casters
Caster Package, 3" (76mm) casters (must order 15379)
Drawer Assembly with vents
Leg Stand Assembly
Pan, oversize, 15" x 20" x 5" (381 x 508 x 127 mm)
Perforated pan grid, 15" x 20" (381 x 508 mm)
Perforated pan grid, 12" x 20" (305 x 508 mm)
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 4.
15379
14227
55536
15380
PN-2123
1231
16642
Exterior Dimensions - 500-1DN, 500-2DN, 500-3DNN
I N S TA L L AT I O N
1-11/16" (42mm)
ELECTRICAL CONNECTION
50-7/8" (1291mm)
28-1/8" (714mm)
16-7/16" (418mm)
CL
500-1DN
500-2DN
500-3DN
HANDLE
11-11/16"
(296mm)
18-7/8" (479mm)
26-3/16" (663mm)
HI-LO Switch available only on 500-1DN and 500-2DN.
29-15/16" (761mm)
ELECTRICAL CONNECTION
6-3/4" (171mm)
FOR LEG STAND OR CASTER STAND ASSEMBLY
OPTIONS & ACCESSORIES
Built-in Trim Kit
500-1DN
500-2DN
500-3DN
44225
44227
44229
Caster Stand Assembly
Drawer Assembly with vents
Leg Stand Assembly
Perforated pan grid, 12" x 20" (305mm x 508mm)
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 5.
55534
55537
55535
16642
I N S TA L L AT I O N
Manual Control, 120V Unit
Panel Overlay
High Limit Switch
Thermostat Knob
Temperature
Gauge
Manual Control, 208-240V, 230V Units
Panel Overlay
Drawer Assembly
Drawer Bearing
Drawer Rail
Stud & Nut
Electronic Control
Panel Overlay
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 6.
Heat Indicator
Light
I N S TA L L AT I O N
ELECTRICAL
DANGER
DANGER
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
DANGER
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
1. An identification tag is permanently mounted on
the cabinet.
2. Plug cabinet into a properly grounded receptacle
ONLY, positioning the unit so the power supply
cord is easily accessible in case of an emergency.
Arcing will occur when connecting or
disconnecting the unit unless all controls are in
the “OFF” position.
3. If necessary, a proper receptacle or outlet configuration as required for this unit, must be
installed by a licensed electrician in accordance
with applicable, local electrical codes.
230V:
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in
close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection against
potential difference. The terminal is marked with
the following symbol.
NOTE: The appliance must be connected to an
electrical circuit that is protected by an external
GFCI outlet.
ELECTRICAL - 500-1D; 500-2D; 500-3D
VOLTAGE
DANGER
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
120
PHASE
1
CYCLE/HZ
60
at 208
1
50/60
230
1
50/60
at 240
1
50/60
AMPS
LOW
HIGH
4.0
8.5
3.8
4.4
kW
NEMA
0.8
NEMA 6-15P
15A, 250V PLUG
1.05
1.05
4.2
5-15P
15A, 125V PLUG
0.5
0.97
FOR USA ONLY
CEE 7/7,
220-230V
PLUG
ELECTRICAL - 500-1DN; 500-2DN; 500-3DN
VOLTAGE PHASE CYCLE/HZ
120
1
60
at 208
1
50/60
230
1
50/60
at 240
1
AMPS
LOW
HIGH
50/60
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 7.
4.0
8.5
3.8
4.4
4.2
kW
5-15P
15A, 125V PLUG
0.5
NEMA
0.8
NEMA
1.05
1.05
0.97
6-15P
15A, 250V PLUG
FOR USA ONLY
7/7,
220-230V
CEE
PLUG
I N S TA L L AT I O N
U S E R S A F E T Y I N F O R M AT I O N
This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating instructions
and warnings must be read and understood by all
operators and users.
FOOD PRODUCT TIPS
Bread and Rolls
Breads and rolls are traditionally difficult to hold
for prolonged periods due to the very low
moisture content of these products. For best
results and longest possible holding life, it is
recommended these products be placed in a
plastic bag while in the warming drawer. Breads
and rolls should be held at a temperature no
higher than 120° to 140°F (49° to 60°C).
1. Make sure the unit is connected to the
appropriate power source.
2. Use hand protection when handling
hot items.
3. Preheat the unit for 30 minutes before use.
4. Be certain only hot foods are placed
into the unit.
Potatoes
— for the best results when holding potatoes:
BEFORE INITIAL USE:
Before operating the unit, clean both the interior
and exterior of the unit with a clean, damp cloth
and mild soap solution. Rinse carefully. Clean and
install the drawer warmer pan(s). The drawer
assembly is completely removable. Clean as a
sanitation measure.
HEATING CHARACTERISTICS
The drawer warmer is equipped with a special
heating cable. Through this Halo Heat concept,
the heating cable is mounted against the walls of the
unit to provide an evenly applied heat source
controlled by a thermostat. The design and
operational characteristics of the unit eliminate the
need for a moisture pan or a heat circulating fan.
Through even heat application, the quality of food
products is maintained up to several hours or more.
P R O D U C T C A PA C I T Y
36 lbs (16 kg)
(34
1. Do not overcook.
Regardless of the temperature at which potatoes
are cooked or what type of oven is used, it is
important that this product does not achieve a
final internal product temperature in excess of
195°F (91°C). Over-cooking will further reduce
the moisture content and consequently, reduce
the holding life. Potatoes should be removed
from the oven when they reach an internal
temperature of approximately 190°F (88°C).
After they are removed from the oven, the
internal temperature will continue to increase.
2. Allow potatoes to stabilize before placing
in drawer warmer.
When potatoes are removed from a conventional
high-temperature oven, they have an extremely
high surface temperature. If they are placed in
the drawer warmer while they are this hot on the
outside, moisture will be pulled from the inside of
the potato and condensation will form on the
outside. Holding results under these conditions
will not be totally satisfactory. Remove potatoes
from the oven and allow the surface temperature
to stabilize before placing them in the controlled
holding atmosphere of the drawer warmer.
MAXIMUM
BAKED POTATOES ,
50
•
EACH DRAWER
DINNER ROLLS )
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 8.
O P E R AT I O N
MANUAL CONTROL
1.
2.
3.
Dual wattage control.
The one and two drawer, 120V warmers are
provided with a HIGH/LOW power switch.
Use the HIGH position at 1000 watts for meats,
potatoes, and vegetables — use the LOW
position at 500 watts for breads and rolls.
Preheat at 200°F (93°C) for 30 minutes.
When the thermostat is turned clockwise to an
“ON” position, the indicator light will illuminate
and will remain lit as long as the unit is calling
for heat. Allow a minimum of 30 minutes of
preheating before loading the warmer with food.
The indicator light will go “OUT” after
approximately 30 minutes, or when the air
temperature inside the unit reaches the
temperature set by the operator.
Load the drawer warmer with pans of
hot food only.
The purpose of the unit is to maintain hot food
at proper serving temperatures. Only hot food
should be placed into the warmer. Before
loading the unit with food, use a food
thermometer to make certain all food products
are at an internal temperature range of
140° to 160°F (60° to 71°C). All food not
within the proper temperature range should be
heated before putting into the drawer warmer.
4.
Reset the thermostat to 160°F (71°C).
Check to make certain the drawer is
securely closed, and reset the thermostat to
160°F (71°C).
THIS WILL NOT NECESSARILY BE THE
FINAL SETTING.
The proper temperature range for the food being
held will depend on the type and quantity of
product. When holding food for prolonged
periods, it is advisable to periodically check the
internal temperature of each item to assure
maintenance of the proper temperature range.
TEMPERATURE
THERMOSTAT
GAUGE
HEAT INDICATOR LIGHT
DUAL WATTAGE CONTROL
120V
ONLY
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 9.
O P E R AT I O N - E L E C T R O N I C C O N T R O L
LED DISPLAY
POWER INDICATOR LIGHT
HEAT INDICATOR
LIGHT
ON/OFF POWER KEY
LOCK INDICATOR
UP/DOWN
ARROWS
ON/OFF KEY
Press the on/off key once and the power indicator light will
1. Preheat at 200°F (93°C) for
illuminate. Press and hold the on/off key until the LED
30 minutes.
display turns off (at least three seconds) and on/off indicator goes
Press the ON key, and set the temperature
out.
to 200°F (93C°) by using the UP/DOWN
UP/DOWN ARROW KEY
The up and down arrow keys are used for a variety of settings
when selecting the holding temperature. If an arrow key is pressed
and released the display will show the current set temperature for
two seconds. If an arrow key is held (at least eight seconds), the
value will change at a rapid rate. If the arrow key is pressed and
released in rapid succession, the set temperature will change by
increments of one degree.
ENABLE/DISABLE BEEPER
°F /°C
A beeper sounds when an error code is displayed.
To choose between beeper on and beeper off mode, the
control must be OFF, then press and hold the down arrow
key until either "ON" or "OFF" is shown in the LED display.
Release arrow key when desired mode is displayed.
FAHRENHEIT / CELSIUS
With the control OFF, to choose between Fahrenheit and Celsius,
press and hold the up arrow key until either °F or °C is shown
in the LED display. Release key when desired setting is displayed.
The control has a four-digit LED display. When the display
is ON, it will show current holding temperature, as well as
diagnostic information.
CONTROL LOCK
The warmer controls can be locked so that no changes can
be made to the set temperature.
To lock the display, press and hold the ON/OFF key and
the Up Arrow key at the same time. The lock indicator will
illuminate. When the lock indicator is illuminated, additional
programming will not be functional other than the key
sequence required to unlock the panel.
To unlock the display, press and hold the ON/OFF key and
the Down Arrow key at the same time. The lock indicator
will extinguish. The panel keys will resume normal function.
arrow keys. Allow a minimum of 30
minutes preheating time before loading the
drawer warmer with food. The LED heat
indicator light will go “OUT” after
approximately 30 minutes preheat time, or
when the air temperature inside the unit
reaches the temperature set by the operator.
2. Load with pans of hot food only.
The purpose of the warmer is to maintain
hot food at proper serving temperature.
Only hot food should be placed into the
unit. Before loading with food, use a food
thermometer to make certain all products
are at an internal temperature range of
140° to 160°F (60° to 71°C). Any food
product not within the proper temperature
range should be heated before loading into
the unit.
3. Reset the control to 160°F (71°C).
Check to make certain the drawer is
securely closed, and reset to 160°F (71°C)
by using the UP/DOWN keys.
THIS WILL NOT NECESSARILY BE THE
FINAL SETTING.
The proper temperature range will depend
on the type and quantity of product. When
holding food for prolonged periods, it is
advisable to periodically check the internal
temperature of each item with a food
thermometer to assure maintenance of the
proper temperature range of
140° to 160°F (60° to 71°C).
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 10.
O P E R AT I O N
GENERAL HOLDING GUIDELINES
Chefs, cooks and other specialized food service
personnel employ varied methods of cooking. Proper
holding temperatures for a specific food product must
be based on the moisture content of the product,
product density, volume, and proper serving
temperatures. Safe holding temperatures must also
be correlated with palatability in determining the length
of holding time for a specific product.
Halo Heat maintains the maximum amount of product
moisture content without the addition of water, water
vapor, or steam. Maintaining maximum natural product
moisture preserves the natural flavor of the product and
provides a more genuine taste. In addition to product
moisture retention, the gentle properties of Halo Heat
maintain a consistent temperature throughout the
cabinet without the necessity of a heat distribution fan,
thereby preventing further moisture loss due to
evaporation or dehydration.
When product is removed from a high temperature
cooking environment for immediate transfer into
equipment with the lower temperature required for hot
food holding, condensation can form on the outside of
the product and on the inside of plastic containers used
in self-service applications. Allowing the product to
release the initial steam and heat produced by high
temperature cooking can alleviate this condition. To
preserve the safety and quality of freshly cooked foods
however, a maximum of 1 to 2 minutes must be the
only time period allowed for the initial heat to be
released from the product.
Most Halo Heat holding equipment is provided with
a thermostat control between 60° and 200°F
(16° to 93°C). If the unit is equipped with vents,
close the vents for moist holding and open the vents
for crisp holding.
H O L D I N G T E M P E R AT U R E R A N G E
MEAT
BEEF ROAST — Rare
FAHRENHEIT
130°F
CELSIUS
BEEF BRISKET
160° — 175°F
71° — 79°C
PASTRAMI
160° — 175°F
71° — 79°C
BEEF ROAST — Med/Well Done
CORN BEEF
PRIME RIB — Rare
155°F
160° — 175°F
130°F
54°C
68°C
71° — 79°C
54°C
STEAKS — Broiled/Fried
140° — 160°F
60° — 71°C
VEAL
160° — 175°F
71° — 79°C
PORK
160° — 175°F
71° — 79°C
RIBS — Beef or Pork
HAM
LAMB
POULTRY
160°F
160° — 175°F
160° — 175°F
71°C
71° — 79°C
71° — 79°C
CHICKEN — Fried/Baked
160° — 175°F
71° — 79°C
TURKEY
160° — 175°F
71° — 79°C
DUCK
GENERAL
FISH/SEAFOOD
160° — 175°F
160° — 175°F
71° — 79°C
71° — 79°C
FISH — Baked/Fried
160° — 175°F
71° — 79°C
SHRIMP — Fried
160° — 175°F
71° — 79°C
LOBSTER
160° — 175°F
71° — 79°C
BAKED GOODS
120° — 140°F
49° — 60°C
MISCELLANEOUS
CASSEROLES
160° — 175°F
71° — 79°C
EGGS —Fried
150° — 160°F
66° — 71°C
HORS D'OEUVRES
160° — 180°F
BREADS/ROLLS
DOUGH — Proofing
FROZEN ENTREES
PASTA
PIZZA
POTATOES
80° — 100°F
160° — 175°F
160° — 180°F
160° — 180°F
180°F
PLATED MEALS
140° — 165°F
SOUP
140° — 200°F
SAUCES
VEGETABLES
27° — 38°C
71° — 79°C
71° — 82°C
71° — 82°C
71° — 82°C
82°C
60°— 74°C
140° — 200°F
60° — 93°C
160° — 175°F
71° — 79°C
60° — 93°C
THE HOLDING TEMPERATURES LISTED ARE SUGGESTED
GUIDELINES ONLY. ALL FOOD HOLDING SHOULD BE BASED ON
INTERNAL PRODUCT TEMPERATURES . ALWAYS FOLLOW LOCAL
HEALTH ( HYGIENE ) REGULATIONS FOR ALL INTERNAL
TEMPERATURE REQUIREMENTS .
If the unit is equipped with a thermostat indicating
a range of between 1 and 10, use a metal-stemmed
indicating thermometer to measure the internal
temperature of the product(s) being held. Adjust the
thermostat setting to achieve the best overall setting
based on internal product temperature.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 11.
CLEANING AND PREVENTIVE MAINTENANCE
PROTECTING STAINLESS STEEL SURFACES
It is important to guard against
corrosion in the care of
stainless steel surfaces.
Harsh, corrosive, or
inappropriate chemicals can
completely destroy the
protective surface layer of stainless steel.
Abrasive pads, steel wool, or metal implements
will abrade surfaces causing damage to this
protective coating and will eventually result in
areas of corrosion. Even water, particularly hard
water that contains high to moderate
concentrations of chloride, will cause oxidation
and pitting that result in rust and corrosion. In
addition, many acidic foods spilled and left to
remain on metal surfaces are contributing factors
that will corrode surfaces.
Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.
CLEANING AGENTS
Use non-abrasive cleaning products designed for
use on stainless steel surfaces. Cleaning agents
must be chloride-free compounds and must not
contain quaternary salts. Never use hydrochloric
acid (muriatic acid) on stainless steel surfaces.
Always use the proper cleaning agent at the
manufacturer's recommended strength.
Contact your local cleaning supplier for
product recommendations.
CLEANING MATERIALS
The cleaning function can usually be accomplished
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
scratches. Never use wire brushes, metal scouring
pads, or scrapers to remove food residue.
W
BRU
S
IRE
EL PA
STE
DS
NO
R
S
HE
NO
O
S
N
CAUTION
SCR APE
TO PROTECT STAINLESS STEEL
SURFACES, COMPLETELY AVOID
THE USE OF ABRASIVE CLEANING
COMPOUNDS, CHLORIDE BASED
CLEANERS, OR CLEANERS
CONTAINING QUATERNARY SALTS.
NEVER USE HYDROCHLORIC ACID
(MURIATIC ACID) ON STAINLESS
STEEL. NEVER USE WIRE
BRUSHES, METAL SCOURING
PADS OR SCRAPERS.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 12.
CARE and CLEANING
The cleanliness and appearance of this unit will contribute considerably
to operating efficiency and savory, appetizing food. Good equipment
kept clean works better and lasts longer.
T H O R O U G H LY C L E A N D A I LY
1. Disconnect unit from power source, and let cool.
2. Remove, cover or wrap, and refrigerate food.
3. Remove drawer pans and clean separately. The
drawer assembly is completely removable. Remove
from the cabinet and clean to prevent a build-up of
food residue from interfering with the function of
the drawer assembly. Regular cleaning will help
prolong the life of these parts.
4. Clean interior metal surfaces of the unit with a
damp, clean cloth and any good commercial
detergent or grease solvent at the recommended
strength. Use a plastic scouring pad or oven cleaner
for difficult areas. Rinse carefully to remove all
residue and wipe dry.
NOTE: Avoid the use of abrasive cleaning,
compounds, chloride based cleaners, or
cleaners containing quaternary salts. Never
use hydrochloric acid (muriatic acid) on
stainless steel.
5. Wipe control panel, vents, handles, and gaskets
thoroughly since these areas harbor food debris.
6. Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on stainless steel food
contact surfaces.
7. To help maintain the protective film coating on
polished stainless steel, clean the exterior of the
unit with a cleaner recommended for stainless steel
surfaces. Spray the cleaning agent on a cloth and
wipe with the grain of the stainless steel.
Always follow appropriate state or local health
(hygiene) regulations regarding all applicable cleaning
and sanitation requirements for foodservice equipment.
DANGER
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.
SEVERE DAMAGE OR
ELECTRICAL HAZARD
COULD RESULT.
WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 13.
S A N I TAT I O N
Food flavor and aroma are usually so closely
related that it is difficult, if not impossible, to
separate them. There is also an important,
inseparable relationship between cleanliness and
food flavor. Cleanliness, top operating efficiency,
and appearance of equipment contribute
considerably to savory, appetizing foods.
Good equipment that is kept clean, works
better and lasts longer.
The most accurate method of measuring safe
temperatures of both hot and cold foods is by
internal product temperature. A quality
thermometer is an effective tool for this purpose,
and should be routinely used on all products that
require holding at a specific temperature.
Most food imparts its own particular aroma and
many foods also absorb existing odors.
Unfortunately, during this absorption, there is no
distinction between GOOD and BAD odors. The
majority of objectionable flavors and odors
troubling food service operations are caused by
bacteria growth. Sourness, rancidity, mustiness,
stale or other OFF flavors are usually the result of
germ activity.
A comprehensive sanitation program should focus
on the training of staff in basic sanitation
procedures. This includes personal hygiene,
proper handling of raw foods, cooking to a safe
internal product temperature, and the routine
monitoring of internal temperatures from receiving
through service.
The easiest way to insure full, natural food flavor is
through comprehensive cleanliness. This means
good control of both visible soil (dirt) and invisible
soil (germs). A thorough approach to sanitation
will provide essential cleanliness. It will assure an
attractive appearance of equipment, along with
maximum efficiency and utility. More importantly,
a good sanitation program provides one of the key
elements in the prevention of food-borne illnesses.
A controlled holding environment for prepared
foods is just one of the important factors involved
in the prevention of food-borne illnesses.
Temperature monitoring and control during
receiving, storage, preparation, and the service of
foods are of equal importance.
Most food-borne illnesses can be prevented
through proper temperature control and a
comprehensive program of sanitation. Both these
factors are important to build quality service as the
foundation of customer satisfaction. Safe food
handling practices to prevent food-borne illness is
of critical importance to the health and safety of
your customers.
HACCP, an acronym for Hazard Analysis (at)
Critical Control Points, is a quality control program
of operating procedures to assure food integrity,
quality, and safety. Taking steps necessary to
augment food safety practices are both cost
effective and relatively simple. While HACCP
guidelines go far beyond the scope of this manual,
additional information is available by contacting:
CENTER FOR FOOD SAFETY AND APPLIED
NUTRITION FOOD AND DRUG ADMINISTRATION
1-888-SAFEFOOD
INTERNAL FOOD PRODUCT TEMPERATURES
DANGER ZONE
CRITICAL ZONE
SAFE ZONE
DANGER ZONE
SAFE ZONE
DANGER ZONE
CRITICAL ZONE
SAFE ZONE
40° TO 140°F
HOT FOODS
(4° TO 60°C)
70° TO 120°F
(21° TO 49°C)
ABOVE 40°F
(ABOVE 4°C)
140° TO 165°F
COLD FOODS
36°F TO 40°F
ABOVE 32°F
FROZEN FOODS
0° TO 32°F
0°F or below
(60° TO 74°C)
(2°C TO 4°C)
(ABOVE 0°C)
(-18° TO 0°C)
(-18°C or below)
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 14.
SERVICE
MANUAL CONTROL
THERMOSTAT and HEAT LIGHT SEQUENCE
Whenever the thermostat is turned “ON,” the heat indicator light will indicate the power ON/OFF condition of
the heating cable, and consequently, the cycling of the cabinet as it maintains the dialed cavity temperature. If
the light does not illuminate after normal start-up, the main power source, thermostat, and/or light must be
checked. If the warming cabinet does not hold the temperature as dialed, the calibration of the thermostat must
be checked. If the warmer fails to heat or heats continuously with the thermostat “OFF,” the thermostat must
be initially checked for proper operation. If these items are checked and found to be in order, a continuity and
resistance check of the heating cable should be made. SEE CIRCUIT DIAGRAM.
THERMOSTAT CALIBRATION
The thermostat is precision calibrated at the factory. Normally, no adjustment or recalibration is necessary
unless the thermostat has been mishandled in transit, changed or abused while in service. A thermostat with a
sensing bulb operates on hydraulic pressure, consequently, any bending of the bulb results in a change in its
volume, and alters the accuracy of the thermostat calibration.
A thermostat should be checked or recalibrated by placing a quality, thermal indicator at the center of an empty
holding cavity. DO NOT CALIBRATE WITH ANY FOOD PRODUCT IN THE CABINET. The thermostat
should be set at 140°F (60°C), and should be allowed to stabilize at that setting for a minimum of one hour.
Following temperature stabilization, the center of the thermal swing of the air temperature within the cabinet
should approximately coincide with the thermostat dial setting.
If calibration is necessary, the calibration screw should be adjusted with great care. The calibration screw of the
thermostat is located in the thermostat dial shaft. With the shaft held stationary, a minute, clockwise motion of
the calibration screw appreciably lowers the thermostat setting. A reverse, or counter-clockwise motion
appreciably raises the thermostat setting. After achieving the desired cycling of the thermostat, the calibration
screw must be sealed. Place a few drops of enamel sealant directly on the calibration screw.
(RED NAIL POLISH OR EQUIVALENT IS ACCEPTABLE.)
R e p a i r s s h o u l d b e m a d e b y a u t h o r i z e d s e r v i c e a g e n t s o n l y.
TROUBLE SHOOTING CHECKLIST • ELECTRONIC CONTROL
TROUBLE
Unit does not operate.
No display in electronic control.
POSSIBLE CAUSE
REMEDY
Insufficient power supply.
Check power source.
Defective power cord or plug.
Check and replace if necessary.
Faulty power supply board.
Check line voltage for 24V across
pins 7 and 8 on the power supply board and
across terminals J9 and J10 on the electronic
control.
Faulty electronic control.
Replace control.
Cannot control temperature but
sensor and electronic control
checks O.K.
Faulty relay
Replace relay.
Heating element grounded.
Replace element.
Temperature readout incorrect.
Dirty or faulty sensor.
Check sensor at 32°F (0°C).
If Ohm reading is 100,
replace display.
If Ohm reading is not 100,
replace sensor.
Faulty control.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 15.
SERVICE
TROUBLE SHOOTING • ELECTRONIC CONTROL
Error
Code
E-10
E-11
E-30
Possible Cause
Service Required
Description/Results
Air Sensor Fault (shorted)
Air sensor is shorted.
Inoperative Oven Air sensor is defective.
Air sensor is open or has connection failure.
Air Sensor Fault (open)
Inoperative Oven Need air sensor test. See below.
Oven door closed? Door gasket need replacement? Preheat skipped?
Oven will not reach set temperature Oven overloaded or has frozen product? Defective air sensor or probe?
Under temperature
Defective solid state relay? Bad wire connections or open heating cable?
Is the high limit switch tripped? If none of the above, call service.
E-31
E-60
E-70
E-78
E-79
E-80
E-82
E-84
E-86
Over temperature
Shorted cable? Defective solid state relay? Defective air sensor?
Oven will shut down If none of the above, call service.
Real time clock error
Appliance has probably been unplugged for more than 30 days. If this is the
Inoperative Oven case, it should be plugged in with the circuit breaker ON, and the appliance
displaying the E-60 on the front panel for more than 30 minutes. Once this
has been accomplished, the circuit breaker should be turned OFF, or the
appliance unplugged for approximately 10 seconds after which the appliance
should be turned ON again.
Configuration connector error
Check control connections for loose wires. If none, control must be replaced.
Inoperative Oven
Voltage low
Voltage high
Inoperative Oven
Inoperative Oven
If 125 VAC unit, voltage is below 90 VAC. Correct.
If 208-240 VAC voltage is below 190 VAC. Correct.
If 125 VAC unit, voltage is over 130 VAC. Correct.
If 208-240 VAC, voltage is over 250 VAC. Correct.
EEPROM - Function data error
Replace control.
Inoperative Oven
EEPROM - Calibration data error
Replace control.
Inoperative Oven
EEPROM - Unit ID error
Replace control.
Inoperative Oven
EEPROM - Preset data error
Replace control.
Inoperative Oven
To test air sensor:
Test air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale.
The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs
to be replaced.
CAUTION
THIS SECTION IS PROVIDED FOR THE ASSISTANCE
OF QUALIFIED SERVICE TECHNICIANS ONLY AND
IS NOT INTENDED FOR USE BY UNTRAINED OR
UNAUTHORIZED SERVICE PERSONNEL.
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 16.
Wide Drawer Warmers – Service Parts
Illustrations on following pages.
Part Description
Qty
500-1D
Qty
500-2D
Manual or Electronic Control • Wide Drawer Warmers
Air Tunnel
1
1002672
1
1002672
Cable Replacement Kit (CB-3044)
1
4874
1
4874
Casing Bottom
1
1002400
1
1002400
Casing Top
1
1002403
1
1002403
Casing
1
1002558
1
1002396
Cordset (120V)
1
CD-3232
1
CD-3232
Cordset (208/240)
1
CD-33840
1
CD-33840
Cordset (230V)
1
CD-3922
1
CD-3922
Drawer Assembly
1
55502
2
55502
Drawer front Mounting Stud
4
ST-25019
8
ST-25019
Drawer front Mounting Nut
4
NU-2187
8
NU-2187
Drawer Bearing
6
BG-24890
12
BG-24890
1
PN-25088
2
PN-25088
Drawer Pan (NOT SHOWN)
Drawer with vents
1
55536
2
55536
Fan, Box (120V)
1
FA-3973
1
FA-3973
Fan, Box (208/240V, 230V)
1
FA-3974
1
FA-3974
Insulation, Board
3
IN-2003
3
IN-2003
Switch (230V), circuit breaker
1
SW-33487
1
SW-33487
Switch (120V), wattage
1
SW-3409
1
SW-3409
Terminal Block
1
BK-3019
1
BK-3019
Manual Control Wide • Drawer Warmers
Heat Indicator Light (120V)
1
LI-3027
1
LI-3027
Heat Indicator Light (208/240V)
1
LI-3025
1
LI-3025
Heat Indicator Light (230V)
1
LI-3951
1
LI-3951
Knob, Thermostat (120V, 208/240V)
1
KN-3469
1
KN-3469
Knob, Thermostat (230V ONLY)
1
KN-3474
1
KN-3474
Panel Overlay (120V)
1
PE-25068
1
PE-25068
Panel Overlay (208/240V, 230V)
1
PE-25067
1
PE-25067
Thermostat
1
TT-3057
1
TT-3057
Temperature Gauge
1
TH-33713
1
TH-33713
Temperature Gauge Lens Cover replacement
1
TH-33956
1
TH-33956
Electronic Control • Wide Drawer Warmers
Beeper
1
BP-3567
1
BP-3567
Block, Sensor
1
BK-33546
1
BK-33546
Board, Power Supply
1
BA-33554
1
BA-33554
Control, Electronic
1
5000876
1
5000876
Panel Overlay
1
PE-25327
1
PE-25327
Relay
1
RL-33558
1
RL-33558
Sensor
1
SN-33541
1
SN-33541
Thermostat, Electronic, 230V ONLY
1
TT-33789
1
TT-33789
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 17.
Qty
500-3D
1
1
1
1
1
1
1
1
3
12
12
18
3
3
1
1
3
1
1
1002672
4874
1002400
1002403
1002564
CD-3232
CD-33840
CD-3922
55502
ST-25019
NU-2187
BG-24890
PN-25088
55536
FA-3973
FA-3974
IN-2003
SW-33487
N/A
BK-3019
1
1
1
1
1
1
1
1
1
1
LI-3027
LI-3025
LI-3951
KN-3469
KN-3474
PE-25067
PE-25067
TT-3057
TH-33713
TH-33956
1
1
1
1
1
1
1
1
BP-3567
BK-33546
BA-33554
5000876
PE-25327
RL-33558
SN-33541
TT-33789
Narrow Drawer Warmers – Service Parts
Illustrations on following pages.
Part Description
Qty
500-1DN
Qty
500-2DN
Manual or Electronic Control • Narrow Drawer Warmers
Air Tunnel
1
1002672
1
1002672
Cable Replacement Kit (CB-3044)
1
4874
1
4874
Casing Bottom
1
1002794
1
1002794
Casing Top
1
1002798
1
1002798
Casing
1
1002884
1
1002837
Cordset (120V)
1
CD-3232
1
CD-3232
Cordset (208/240)
1
CD-33840
1
CD-33840
Cordset (230V)
1
CD-3922
1
CD-3922
Drawer Assembly
1
55509
2
55509
Drawer front Mounting Stud
4
ST-25019
8
ST-25019
Drawer front Mounting Nut
4
NU-2187
8
NU-2187
Drawer Bearing
6
BG-24890
12
BG-24890
1
PN-25088
2
PN-25088
Drawer Pan (NOT SHOWN)
Drawer with vents
1
55537
2
55537
Fan, Box (120V)
1
FA-3973
1
FA-3973
Fan, Box (208/240V, 230V)
1
FA-3974
1
FA-3974
Insulation, Board
3
IN-2003
3
IN-2003
Switch (230V), circuit breaker
1
SW-33487
1
SW-33487
Switch (120V) wattage
1
SW-3409
1
SW-3409
Terminal Block
1
BK-3019
1
BK-3019
Manual Control • Narrow Drawer Warmers
Heat Indicator Light (120V)
1
LI-3027
1
LI-3027
Heat Indicator Light (208/240V)
1
LI-3025
1
LI-3025
Heat Indicator Light (230V)
1
LI-3951
1
LI-3951
Knob, Thermostat (120V, 208/240V)
1
KN-3469
1
KN-3469
Knob, Thermostat (230V ONLY)
1
KN-3474
1
KN-3474
Panel Overlay (120V)
1
PE-25014
1
PE-25014
Panel Overlay (208/240V, 230V)
1
PE-25013
1
PE-25013
Thermostat
1
TT-33626
1
TT-33626
Temperature Gauge
1
TH-33713
1
TH-33713
Temperature Gauge Lens Cover replacement
1
TH-33956
1
TH-33956
Electronic Control • Narrow Drawer Warmers
Beeper
1
BP-3567
1
BP-3567
Block, Sensor
1
BK-24427
1
BK-24427
Board, Power Supply
1
BA-33554
1
BA-33554
Control, Electronic
1
5000876
1
5000876
Panel Overlay
1
PE-25326
1
PE-25326
Relay
1
RL-33558
1
RL-33558
Sensor
1
SN-33541
1
SN-33541
Thermostat, Electronic, 230V only
1
TT-33789
1
TT-33789
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 18.
Qty
500-3DN
1
1
1
1
1
1
1
1
3
12
12
18
3
3
1
1
3
1
1
1002672
4874
1002794
1002798
1002799
CD-3232
CD-33840
CD-3922
55509
ST-25019
NU-2187
BG-24890
PN-25088
55537
FA-3973
FA-3974
IN-2003
SW-33487
N/A
BK-3019
1
1
1
1
1
1
1
1
1
1
LI-3027
LI-3025
LI-3951
KN-3469
KN-3474
PE-25013
PE-25013
TT-33626
TH-33713
TH-33956
1
1
1
1
1
1
1
1
BP-3567
BK-24427
BA-33554
5000876
PE-25326
RL-33558
SN-33541
TT-33789
SERVICE
500-3D • Manual control • top removed
THERMOSTAT
INDICATOR LIGHT
TT-3057
TT-33626
LI-3027
LI-3025
LI-3951
THERMOMETER
TH-33713
INSULATION
IN-2003
WIRING
DIAGRAM
TERMINAL BLOCK
BK-3019
HEATING ELEMENT
CONNECTIONS
1002672
(EXHAUST FAN INSIDE)
FA-3973
FA-3974
AIR TUNNEL
ELECTRIC CORD
CD-3232
CD-33840
CD-3922
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 19.
SERVICE
500-3D • Electronic control • top removed • 230V
CONTROL
#5000876
WITHOUT SCI
•
CONTROL
#5000877
WITH SCI
SENSOR WIRE
INSULATION
(WHITE)
IN-2003
BEEPER
BP-3567
RELAY
RL-33558
WIRING
DIAGRAM
POWER SUPPLY
BA-33554
TERMINAL BLOCK
BK-3019
HEATING
1002672
(EXHAUST FAN INSIDE)
FA-3973, FA-3974
AIR TUNNEL
ELEMENT
CONNECTIONS
ELECTRIC CORD
BREAKER SWITCH
CD-3232, CD-33840, CD-3922
SW-33487
THIS PHOTOGRAPH IS AN
ENLARGEMENT OF THE CIRCLED
CORD
AREA ABOVE.
BUSHING
BU-3964
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 20.
SERVICE
INSULATION
IN-2003
500-3D
Heat Cable Wrap
HEAT ELEMENT
CABLE
CB-3044
500-3D
Interior
THERMOMETER
CAPILLARY
DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
BEARINGS
THERMOSTAT
CAPILLARY
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 21.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 22.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 23.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 24.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 25.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 26.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 27.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 28.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 29.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 30.
D r a w e r W a r m e r I n s t a l l a t i o n / O p e r a t i o n / S e r v i c e M a n u a l • 31.
T R A N S P O RTAT I O N
DAMAGE and CLAIMS
All Alto-Shaam equipment
is sold F.O.B. shipping
point, and when accepted
by the carrier, such
shipments become the
property of the consignee.
Should damage occur in shipment, it is a matter
between the carrier and the consignee. In such cases, the
carrier is assumed to be responsible for the safe delivery
of the merchandise, unless negligence can be established
on the part of the shipper.
1.
2.
3.
4.
5.
6.
7.
8.
Make an immediate inspection while the equipment
is still in the truck or immediately after it is moved to
the receiving area. Do not wait until after the
material is moved to a storage area.
Do not sign a delivery receipt or a freight bill until
you have made a proper count and inspection of all
merchandise received.
Note all damage to packages directly on the carrier’s
delivery receipt.
Make certain the driver signs this receipt. If he
refuses to sign, make a notation of this refusal on
the receipt.
If the driver refuses to allow inspection, write the
following on the delivery receipt:
Dr i v e r re f u s e s to a l l o w i n s p e c ti o n o f
c o n ta i n e r s f o r v i s i b l e d a m a g e .
Telephone the carrier’s office immediately upon
finding damage, and request an inspection. Mail a
written confirmation of the time, date, and the
person called.
Save any packages and packing material for further
inspection by the carrier.
Promptly file a written claim with the carrier and
attach copies of all supporting paperwork.
We will continue our policy of assisting our
customers in collecting claims which have been properly
filed and actively pursued. We cannot, however, file any
damage claims for you, assume the responsibility of any
claims, or accept deductions in payment for such claims.
®
LIMITED
WA R R A N T Y
Alto-Shaam, Inc. warrants to the original purchaser that any
original part that is found to be defective in material or workmanship
will, at Alto-Shaam's option, subject to provisions hereinafter stated,
be replaced with a new or rebuilt part.
The labor warranty remains in effect one (1) year from installation
or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard
business hours, and excluding overtime, holiday rates or any
additional fees.
The parts warranty remains in effect for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
However, the heating element on Halo Heat ® cook/hold ovens
and the refrigeration compressor on Alto-Shaam Quickchillers ™ are
warranted for a period of five (5) years from installation. The labor
warranty is the same as stated above; namely, for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display
case glass due to damage of any kind.
3. Equipment damage caused by accident, shipping, improper
installation or alteration.
4. Equipment used under conditions of abuse, misuse, carelessness
or abnormal conditions including, but not limited to, equipment
subjected to harsh or inappropriate chemicals including, but not
limited to, compounds containing chloride or quaternary salts, poor
water quality, or equipment with missing or altered serial numbers.
5. Damage incurred as a direct result of poor water quality,
inadequate maintenance of steam generators and/or surfaces
affected by water quality. Water quality and required maintenance
of steam generating equipment is the responsibility of the
owner/operator.
6. Damage caused by use of any cleaning agent other than
Alto-Shaam's Combitherm ® Cleaner including, but not limited to,
damage due to chlorine or other harmful chemicals. Use of
Alto-Shaam's Combitherm ® Cleaner on Combitherm ® ovens is
highly recommended.
7. Any losses or damage resulting from malfunction, including loss
of product or consequential or incidental damages of any kind.
8. Equipment modified in any manner from original model,
substitution of parts other than factory authorized parts,
removal of any parts including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties,
expressed or implied, including the implied warranties of
merchantability and fitness for a particular purpose. In no event
shall Alto-Shaam be liable for loss of use, loss of revenue or profit,
or loss of product, or for any indirect or consequential damages.
No person except an officer of Alto-Shaam, Inc. is authorized to
modify this warranty or to incur on behalf of Alto-Shaam any other
obligation or liability in connection with Alto-Shaam equipment.
ALTO-SHAAM, INC.
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.
Model: _______________________________________________Date Installed: __________________________________________________________
Voltage: ______________________________________________ Purchased From: _______________________________________________
Serial Number: _______________________________________ _______________________________________________________________________
W164 N9221 Water Str eet
PHONE:
●
P. O . B o x 4 5 0
262.251.3800 • 800.558-8744
●
USA/CANADA
Menomonee Falls, Wisconsin 53052-0450
●
U.S.A.
FAX: 262.251.7067 • 800.329.8744 U.S.A.
WEBSITE: www.alto-shaam.com
ONLY
PRINTED IN U.S.A.
Download PDF

advertising