Troubleshooting guide | American Standard 2455 Indoor Furnishings User Manual

INSTALLATION INSTRUCTIONS
CARE AND MAINTENANCE
FloWise™ DUAL FLUSH 2-PIECE TOILET
Model 2479.216 / 2479.516 / 2476.216 / 2476.516 / 2779.516
Model 2480.216 / 2480.516 / 2484.216 / 2484.516 / 2778.516 /
2566.216 Right Height™
Certified by
IAPMO R&T
Thank you for selecting American Standard - the benchmark of fine quality for over 100 years. To ensure this product is installed
properly, please read these instructions carefully before you begin. (Certain installations may require professional help.) Also be
sure your installation conforms to local codes.
! CAUTION: PRODUCT IS FRAGILE. TO AVOID BREAKAGE AND POSSIBLE INJURY HANDLE WITH CARE!
NOTE: Pictures may not exactly define contour of china and components.
RECOMMENDED TOOLS AND MATERIALS
Models: 2480.216 / 2480.516 / 2484.216 / 2484.516 /
2778.516 / 2566.216 Right Height™
ROUGHING-IN DIMENSIONS:
Models: 2479.216 / 2479.516 /
2476.216 / 2476.516 / 2779.516
FINISHED WALL
794mm
(31-1/4)
41mm ± 6mm
(1-5/8±1/4)
197mm
(7-3/4)
432mm
(17)
470mm
(18-1/2)
PUSH
BUTTON
432mm
(17)
470mm
(18-1/2)
C/L
765mm
(30-1/8)
203mm
(8)
C/L OF OUTLET
114mm
(4-1/2)
FINISHED
FLOOR
203mm
(8)
371mm
(14-5/8)
121mm
(4-3/4)
305mm
(12)
251mm
(9-7/8)
A
410mm
(16-1/8)
FINISHED
FLOOR
370mm
(14-5/8)
114mm
(4-1/2)
265mm
(10-3/8)
C/L OF OUTLET
5
4
CLOSET
FLANGE
829m
m
(32-5/8)
448mm
(17-5/8)
375mm
(14-3/4)
397mm
(15-5/8)
C/L
*SUPPLY
AS
REQ'D
111mm
(4-3/8)
SUPPLY
AS
REQ'D
121mm
(4-3/4)
305mm
(12)
PUSH
BUTTON
C/L OF SEAT POST HOLES
140mm (5-1/2 CENTRES)
C/L OF SEAT POST HOLES
140mm (5-1/2 CENTRES)
111mm
(4-3/8)
794mm
(31-1/4)
41mm ± 6mm
(1-5/8±1/4)
197mm
(7-3/4)
SEALANT
WAX RING
BOLT
CAP
NUT
CLOSET
BOLTS
INSTALL CLOSET BOLTS
Install closet bolts in flange channel,
turn 90°, and slide into place 6"
(152mm) apart and parallel to wall.
TEMPORARILY set toilet in place.
Place tapered washer and nuts onto
the bolts as shown in Step 5. Mark bolt
length needed for bolt cap clearance.
Remove toilet. Precut the bolts to
length by twisting the nut onto the bolt
past the cut mark, then cutting the bolt
to the desired length with a hacksaw.
Unscrew the nut to repair the threads.
Re-install bolts in flange.
U S E
Tape Measure
Carpenters Level
REMOVE OLD TOILET
a. Close toilet supply valve and flush tank completely. Towel or sponge remaining water from tank and bowl.
b. Disconnect and remove supply line.
NOTE: If replacing valve, first shut off main water supply!
c. Remove old mounting hardware, remove toilet and plug floor waste opening to prevent escaping sewer gases.
d. Remove closet bolts from flange and clean away old wax, putty, etc. from base area.
NOTE: Mounting surface must be clean and level before new toilet is installed!
FINISHED WALL
3
Sealant
Closet Bolts
F U T U R E
2
Adjustable Wrench
Flexible Supply Tube
TAPERED
WASHER
CLOSET
BOLT
FLANGE
INSTALL WAX SEAL
Invert toilet on floor (cushion to
prevent damage), and install wax
ring evenly around waste flange
(horn), with tapered end of ring
facing toilet. Apply a thin bead of
sealant around toilet base.
Product names listed herein are trademarks of AS America Inc.
© AS America Inc. 2008
POSITION TOILET ON FLANGE
a. Unplug floor waste opening and install toilet on closet flange
so bolts project through mounting holes.
b. Loosely install retainer washers and nuts. Side of washers
marked "THIS SIDE UP" must face up!
7 3 0 1 1 44 - 1 0 0 R e v. F
F O R
1
Regular Screwdriver
Wax Ring/Gasket
S A V E
Putty Knife
Hacksaw
6
7
Tank Installation Kit Includes:
2 bolts, 2 rubber washers, 4 metal washers, 4
metal nuts, 2 plastic nuts, 1 large rubber gasket.
RUBBER
WASHER
RUBBER
GASKET
TANK MTG.
BOLTS
BOLT CAP
WASHER
NUT
CLOSET FLANGE
WASHER
NUT
CLOSET BOLT
WASHER
INSTALL TANK
a. Discard plastic nuts.
NUT
b. Install tank mounting bolts and rubber
washers from inside tank, through
mounting holes and secure with one
metal washer and one nut per bolt.
INSTALL TOILET
a. Position toilet squarely to wall and, with a rocking
motion, press bowl down fully on wax ring and flange.
Alternately tighten nuts until toilet is firmly seated on floor.
c. Install large rubber gasket over threaded
outlet on bottom of tank and lower tank
onto bowl so that tapered end of gasket
fits evenly into bowl water inlet opening.
! CAUTION:
DO NOT OVERTIGHTEN NUTS
d. With tank parallel to wall, secure tank to
bowl using remaining two metal washers
and nuts. Alternately tighten nuts until
tank is snugged down evenly against
bowl surface.
b. Install caps on washers.
c. Smooth off the bead of sealant around base.
Remove excess sealant.
* USE NUT DRIVER OR DEEP SOCKET RACHET.
! CAUTION:
DO NOT OVERTIGHTEN NUTS MORE THAN REQUIRED FOR A SNUG FIT!
8
INSTALL TOILET SEAT Install toilet seat in accordance with manufacturer's directions.
9a
Before continuing, determine the type of water supply connection you have from
the chart below and use the appropriate assembly parts required to properly
reconnect the water supply. DO NOT use plumber's putty to seal these fittings.
METAL / COPPER
FLARED TUBING
METAL FLANGED
TUBING
METAL SPIRAL
TUBING
VINYL / BRAIDED
CONNECTOR
LOCK NUT
LOCK NUT
LOCK NUT
LOCK NUT
CONE
WASHER
EXISTING
WASHER
COUPLING
NUT
COUPLING
NUT
EXISTING
COUPLING
NUT
EXISTING
CONE
WASHER
WATER
SHUT-OFF
WATER
SHUT-OFF
These parts must be used as
illustrated to insure water-tight
connection. Use of existing
coupling nut may result in
water leakage. Water supply
tube or pipe must extend at
least 1/2" inside threaded
shank of valve (does not
apply to flanged tubing).
Use existing
coupling nut
and washer.
9b
COUPLING
NUT
WATER
SHUT-OFF
WATER
SHUT-OFF
Use existing spiral
cone washer.
Fluidmaster cone
washer may not
seal completely on
spiral type supply
line.
Captive cone
washers already
included. No
additional washers
needed.
With correct washers in
place (see Step 9a),
tighten COUPLING NUT
1/4 turn beyond hand tight.
DO NOT OVERTIGHTEN.
CAUTION: DO NOT USE
CONE WASHER WITH
PLASTIC SUPPLY LINE.
CAUTION: Overtightening of
LOCK NUT or COUPLING NUT
could result in breakage and
potential flooding.
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10
11
ADJUSTMENTS
PUSH
BUTTON
ARM
TOP
CRITICAL
LEVEL MARK
("C.L.") MUST
BE 1" ABOVE
OVERFLOW
PIPE
a.
NIPPLE
See Step 11 for water level
adjustment method.
SET WATER
LEVEL HERE
FLOAT
CUP
VALVE
BODY
ADJUSTABLE
HEIGHT
PARTIAL
FLUSH
ADJUSTMENT
FULL
FLUSH
ADJUSTMENT
BAYONET
RELEASE
SILICONE
SEAL
VALVE
SEAT
WATER LEVEL
ADJUSTMENT
ROD
SHANK
WASHER
LOCK NUT
THREADED
SHANK
Make sure Full Flush Adjustment is at
the bottom setting (0). A higher setting
will result in less water and is not
recommended.
c.
Make sure Partial Flush Adjustment is
at the bottom setting (0). A higher setting
will result in less water and is not
recommended.
NOTE: The Fill Valve does not have a refill
tube. The refill port on the Fluidmaster fill
valve is 100% blocked off. Please ensure that
the correct repair part is used as this fill valve
varies from the standard Fluidmaster 400A.
Turn on water supply.
Submerge the FLOAT CUP
under the water for 30
seconds. Adjust the water to
desired level by turning
WATER LEVEL ADJUSTMENT
ROD and moving FLOAT CUP
up or down.
• To remove Flush Valve, apply slight downward pressure and twist it until the
flush valve disengages from the bayonet.
CONE WASHER
COUPLING NUT
(HAND TIGHT ONLY)
b.
FLUSH
VALVE
FILL
VALVE
12
Adjust water level. Water level should
be adjusted to level indicated on tank by
adjusting float cup.
PARTS FOR WATER
CONNECTION
(SEE STEP 9)
Diagram 1
• To reinstall Flush Valve, reverse the above procedure making sure the blue
(Partial Flush Button) will line up with the Partial Flush Button on the Tank Lid.
FLUSH BUTTONS ON TANK
• Pressing both buttons at once will flush the full flush amount
1.6 gal/flush or 6L/flush.
Large button for
solid waste.
1.6 gal/flush
6L/flush
• The Partial Flush Button should line up over the blue actuator
on the flush tower in the tank.
Small button for
liquid waste.
.8 gal/flush
3L/flush
• The Full Flush Button should line up over the white actuator
on the flush tower in the tank.
13 CARE AND CLEANING
!
When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth. Avoid detergents,
disinfectants, or cleaning products in aerosol cans. NEVER use abrasive scouring powders or abrasive pads on your toilet seat. Some
bathroom chemicals and cosmetics may damage the seat's finish.
WARNING: Do not use in-tank cleaners. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This
damage can cause leakage and property damage.
American Standard shall not be responsible or liable for any tank fitting damage caused by the use of cleaners containing chlorine
(calcium hypochlorite).
REPAIR PARTS LIST
Repair parts are determined by toilet tank number which can be found marked inside tank.
NOTE: "XXX" represents color or trim finish options. Specify when ordering.
PART NO.
735130-400-XXX0A
738565.426-0070A
738565.427-0070A
7301143-0070A
7381002-400.0070A
7381002-401.0070A
7381003-XXX0A
034783-XXX0A
760127-XXX0A
760130-XXX0A
7381042-0070A
DESCRIPTION
TANK COVER WITH PUSH BUTTON
FLUIDMASTER 400A VALVE
FLUIDMASTER 400A VALVE
TANK COUPLING KIT #258
DUAL FLUSH VALVE
DUAL FLUSH VALVE
PUSH BUTTON ASSEMBLY - TOP MOUNT
BOLT CAP KIT
TOILET SEAT
TOILET SEAT - SLOW CLOSE
FLUSH VALVE SILICONE SEAL
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TANK NUMBER
4035.216
4035.516
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7 3 0 1 1 4 4 - 1 0 0 R e v. F
TROUBLESHOOTING
14
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 13.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
LIFT ARM
FIRST
• The flush valve is leaking because it's worn, dirty or
misaligned with tank ball or flapper (replace with a new flapper).
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF
TANK WATER IS SLOW after valve has been in use for some
time, Fluidmaster Model 242 Replacement Seal may be needed.
Go to our website at www.fluidmaster.com for more solutions
to toilet problems.
IMPORTANT: Always clear
sand and rust from system.
• Make sure water supply is
off. Remove valve TOP by
lifting arm and rotating top
and arm 1/8 turn
counterclockwise, pressing
down slightly on cap.
• While holding a container
over the uncapped VALVE
to prevent splashing, turn
water supply on and off a
few times. Leave water
supply off.
• Replace TOP by engaging
lugs and rotating 1/8 turn
clockwise. MAKE CERTAIN
TIP IS TURNED TO THE
LOCKED POSITION. VALVE
MAY NOT TURN ON IF TOP
IS NOT FULLY TURNED TO
THE LOCKED POSITION.
For troubleshooting information please contact:
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and
workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall
not be responsible or liable for any damages caused by products used with Fluidmaster valves that were
not manufactured by Fluidmaster, Inc.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Does not flush
Poor or sluggish flush
Toilet leaks
Toilet does not shut off
CORRECTIVE ACTION
a. Water supply valve closed.
a. Open valve and allow water to fill tank.
b. Supply line blocked.
b. Shut off water supply, disconnect supply line and inspect all gaskets and
washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 14)
c. Sand or debris lodged in water control.
c. Shut off water supply. Remove cap and clean as per Step 14.
a. Bowl water level too low.
a. Check that water level is set to correct height in tank, also verify the flush
valve adjustments are set as per Step 10.
b. Supply valve partly closed.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Partially clogged trapway and/or drain pipe and/or vent.
c. Remove obstruction. Consult a plumber if necessary.
d. Supply pressure too low.
d. Normal supply pressure must be at least 20 psi.
a. Poor supply line connection.
a. Review Step 9 of installation procedure.
b. Poor bowl to tank/floor connection.
b. Review Step 4 through 7 of installation procedure.
a. Flush valve seat and/or rubber seal worn or deformed.
a. Shut off water supply. Replace flush valve or flush valve silicone seal.
b. Sand or debris lodged in water control.
b. Shut off water supply. Remove cap and clean per Step 14.
AS AMERICA, INC. (“AMERICAN STANDARD”) TWO YEAR LIMITED WARRANTY
If inspection of this AS America, Inc. (”American Standard”) plumbing product, within two years after its initial installation, confirms that it is defective in materials or
workmanship, American Standard will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local
building or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or
other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped
by American Standard.
This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.
American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American
Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective
product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this
exclusion may not apply to you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty
does not affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service
request (including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Inc.,
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard-us.com
In Canada:
American-Standard,
2480 Stanfield Rd.,
Mississauga, Ontario
Canada L4Y 1S2
Toll Free: (800) 387-0369
www.americanstandard.ca
- 4 -
In Mexico:
Customer Service Manager
Ideal Standard, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
www.americanstandard.com.mx
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