Ameriphone JB-20 Telephone User Manual

®
JB
DIALOGUE JB-20
The Big Button Phone
Operating Instructions
English
©AMERIPHONE, Inc., 12082 Western Avenue, Garden Grove, California 92841
(714) 897-1111 or (800) 772-2889 TTY/TDD
(714) 897-0808 or (800) 874-3005 VOICE (714) 897-4703 Fax email: ameriphone@ameriphone.com web: www.ameriphone.com
M10600
© AMERIPHONE, Inc. JB-20 uk 5270-3391
∆0 11/00
Important Safety
Instructions
When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read and understand all instructions. Observe all
warnings and other markings on the product.
2. During thunderstorms, avoid using telephones except
cordless models. There may be a slight chance of
electric shock from lightning.
3. Do not use a telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking.
4. Do not use this product near water, or when you are
wet. For example, do not use it in a wet basement or
shower, or next to a swimming pool, bathtub, kitchen
sink or laundry tub. Do not use liquids or aerosol
sprays for cleaning. If the product comes in contact
with any liquids, unplug any phone line or power cord
immediately. Do not plug the product back in until it
has dried thoroughly.
5. Install this product in a protected location where no
one can trip over any phone line or power cord.
Protect cords from damage or abrasion.
6. If this product does not operate normally, review the
“Troubleshooting” section. If you cannot resolve the
problem, or if the product is damaged, refer to the
Ameriphone Warranty. Do not open this product
except as may be directed in this owner’s manual.
Opening this product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
Opening this product automatically voids the warranty.
7. If this product uses batteries as power back-up during
power outages, replace batteries only as described in
this owner’s manual. Do not burn or puncture used
batteries — they contain caustic chemicals.
8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged
or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other controls may result in further damage.
E. If the product has been dropped or appears
damaged.
F. If the product exhibits a distinct change in performance.
9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not
defeat the purpose of these plugs. If they do not fit in
your outlet, the outlet should be replaced by an
electrician.
ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS
NOTICE: The Canadian Department of Communications
label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and safety requirements. The
Department does not guarantee the equipment will operate
to the user's satisfaction.
Before installing the equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made
by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as soon as possible.
NOTICE: The LOAD NUMBER (LN) assigned to each
terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the
device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to
the requirement that the sum of the load numbers of all
devices does not exceed 100.
SAVE THESE INSTRUCTIONS
Contents
CHAPTER 1: INTRODUCTION ..................................................................2
CHAPTER 2: PACKAGE CHECKLIST ..........................................................2
CHAPTER 3: FEATURES IDENTIFICATION ..............................................3
CHAPTER 4: INSTALLATION ......................................................................4
Desk mounting ......................................................................4
Wall mounting ........................................................................4
CHAPTER 5: OPERATING YOUR DIALOGUE JB-20 ..................................5
Dialing ....................................................................................5
Adjusting the ringer tone........................................................5
Adjusting handset volume......................................................5
Ringer volume ........................................................................6
Hold ........................................................................................6
Last number redial ................................................................6
Programming the Emergency buttons ..................................6
Dialing with an Emergency button ........................................7
Programming frequently dialed numbers ..............................8
Memory dialing ......................................................................8
Direct Audio Output................................................................9
CHAPTER 6: TROUBLESHOOTING ........................................................10
CHAPTER 7: FCC INFORMATION ............................................................11
CHAPTER 8: WARRANTY ........................................................................12
CHAPTER 9: SPECIFICATIONS ................................................................13
INDEX ........................................................................................................14
1
CHAPTER 1
INTRODUCTION
Thank you for selecting the amplified
telephone DIALOGUE JB-20 from
Ameriphone. These Operating
Instructions and the associated Quick
Operating Guide provide you with the
information you need to use your
DIALOGUE JB-20 effectively and
safely. Read this manual thoroughly
before using your telephone. Keep the
manual near the telephone for easy reference.
CHAPTER 2 CHAPTER 2
PACKAGE CHECKLIST
PACKAGE CHECKLIST
Please make sure your DIALOGUE
JB-20 package includes the items
as shown below:
Warranty Service
Your telephone is designed to provide
years of quality service. Should the
phone malfunction and the Troubleshooting Chart on page 9 does not
resolve the problem, follow the
Warranty procedure on page 10.
Base Unit
Handset
Phone Base Plate
Sales Receipt
Be sure to save your sales receipt as
proof of purchase date should you
need warranty service.
Phone Cords
DIALOGUE JB-20
OPERATING
INSTRUCTIONS
Help from Ameriphone
For help with using your DIALOGUE
JB-20 , call our Customer Relations
department at 800-894-3005.
Please make sure your DIALOGUE
JB-20 package includes the items
shown in Figure 1.
2
Coiled Handset
Cord
Operating
Instructions
Fig. 1 - Package Components
CHAPTER 3
FEATURES IDENTIFICATION
Ringer
control switch (volume)
Audio Output jack
Tone / Pulse switch
Emergency buttons
Braille characters
Raised letters for
easy identification
REDIAL button
MEMORY button
HANDSET VOL
control (volume)
FLASH button
PROG button (program)
HOLD
button
RINGER TONE
selector
Fig. 2 - Features on DIALOGUE JB-20
3
CHAPTER 4
INSTALLATION
Desk Mounting
1. Plug in the long phone
cord.
Wall Mounting
1. Pull the handset hook out
and reverse its position so
that the hook points up.
2. Plug the handset cord
into the telephone.
Fig. 4 - Reversing the hook
Fig.3 - Connections and installation
2. Install the Base Plate by
sliding the small tabs
into the upper slots. Push
on the bottom of the Base
Plate until it snaps into
place.
3. Lift the handset and listen
for a dial tone.
4. Your DIALOGUE JB-20 is
ready to use.
MANUAL
AUTO
Fig. 5 - Phone base installation
for wall mounting
4
CHAPTER 4
(CONTINUED)
3. Plug in the short phone
cord.
4. Align the posts on the wall
mount with the holes in
back of the DIALOGUE JB20 . Slide the phone down
on the posts to secure it.
CHAPTER 5
OPERATING YOUR DIALOGUE JB-20
Dialing
Pick up the handset and dial like
any other telephone.
If you read Braille, you can use
the small bump on the 5 button to
help identify correct buttons. You
can also use the Braille characters
on the buttons to find the letters
on each button. For example, the
2 button has Braille characters for
A, B and C.
Adjusting the Ringer Tone
1. Adjust the Ringer Tone
selector to suit your hearing
Fig. 6 - Wall mounting installation.
5. Lift the handset and listen
for a dial tone.
6. Your DIALOGUE JB-20 is
ready to use.
Fig. 7 - Adjusting ringer tone
Adjusting Handset Volume
1. Pick up the handset.
2. Adjust the HANDSET
VOLUME slider to suit your
hearing.
5
CHAPTER 5
(CONTINUED
2. To return to your call, pick up
the handset.
Fig. 8 - Adjusting the call volume
Ringer Volume
Adjust the RINGER volume
control to suit your hearing.
Note: When the DIALOGUE JB20 is on HOLD, if you pick up
another phone that is on the
same line, the DIALOGUE JB20 will automatically hang up.
You can continue your call on
the other phone.
Last Number Redial
Lift the handset and press the
REDIAL button to dial the last
number you dialed.
Fig. 9 - Ringer volume
Hold
1. To put the phone on hold,
press the HOLD button and
put the handset in its cradle.
The red light in the Ring
Flasher shows HOLD is on.
Fig. 11 - Redial button
Programming the Emergency
Buttons
The Emergency Buttons can be
programmed to dial numbers
with one touch. You may wish to
use these buttons for police, fire
or medical response.
Fig. 10 - Hold Button and indicator
6
CHAPTER 5
(CONTINUED
1. Lift the handset and press the
PROG button.
Fig. 12 - Prog button
2. Enter the phone number as you
would normally dial it.
4. Press one of the Emergency
buttons.
Fig. 15 - Emergency button
5. Hang up the handset.
6. The number is now stored into
the Emergency button you
selected.
Fig. 13 - Telephone keypad
7. To change a stored number or
to program another memory
button, repeat this process from
step 1.
3. Press PROG button again.
Dialing With An Emergency
Button
1. Lift the handset.
Fig. 14 - Prog button
2. Press one of the Emergency
buttons.
The number you have stored
for that button will be automatically dialed.
7
CHAPTER 5
(CONTINUED)
Programming Frequently
Dialed Numbers
6. The number is now stored into
the number button you selected.
1. Lift the handset and press
the PROG button.
7. To change a stored number or
to program another memory
button, repeat this process from
step 1.
Memory Dialing
Fig. 16 - Prog button
2. Enter the phone number as you
would normally dial it.
Fig. 17 - Telephone keypad
3. Press the PROG button again.
4. Press MEMORY, then one of
the number buttons: 0, 1, 2, 3,
etc.
Note: # and * keys are not
available for this function.
5. Hang up the handset.
8
1. Lift the handset.
2. Press MEMORY and one of
the number buttons.
Fig. 18 - Memory button
The number you have stored for
that button will be automatically
dialed.
CHAPTER 5
(CONTINUED)
Direct Audio Output
The AUDIO OUTPUT socket allows
you to connect the DIALOGUE JB20 to a hearing aid, cochlear
implant or other assistive listening
devices.
AUDIO
Connecting the speech processor:
Plug the mono end of the plug into
the speech processor.
Plug the stereo end of the plug into
the Audio Output socket on the
phone.
Speak into the handset when using
the Cochlear Implant Adapter Cord.
OUTPUT
POWER
LED
Figure 19 - Audio Output
Socket and Cochlear
Cord Hook-up
RELAY
M1
REL MGS
M2
M3
M4
M5
SELECT
SHIFT
DIALOGUE VCO
A
B
C
Q
SIGNAL
LED
AUTO ANS BACKSPACE SPACE
TM
D
E
F
Z
G
H
I
J
K
L
M
N
O
P
R
S
T
U
V
W
X
Y
, . ? : ;
" / ' + -
! $ () =
HOLD
PROG
FLASH
REDIAL
AMPLIFY
VOL
TONE
LO
To use this port, plug in a compatible
auxiliary cable and connect it to your
assistive listening device. Speak into
the handset when you use the Audio
Output connection.
HI
Figure 20 - Connecting the
Speech Processor
Cochlear Implant Adapter Cord:
A cochlear adapter cord is available
from Ameriphone that can be used to
plug the DIALOGUE JB-20 directly
into a speech processor.
WARNING! During thunderstorms, avoid
using telephones as electric shock from
lightning can occur. Before plugging any
cord into your speech processor, you must
consult your implant manufacturer.
9
CHAPTER 6
TEXT
TROUBLESHOOTING
If any problem should arise during operation of your DIALOGUE JB-20,
go through the suggestions listed below. Should the difficulty persist,
contact Ameriphone or your authorized dealer for assistance.
10
SYMPTOM
CAUSE AND
CORRECTIVE ACTION
No dial tone
Check all phone cord connections.
No number
dialed when memory
button pressed
No number stored in that
memory button. See
"Programming Frequently
Dialed Numbers
Call cannot be dialed,
or is dialed slowly
See "Installation" section to
reset the dial mode switch.
No audible ring
Make sure the ringer is not
set to "Off" position.
Phone ”locks- up“; no
functions operate
Check all the connections.
Make sure the cords are
plugged in
correctly.
CHAPTER 7
FCC INFORMATION
The DIALOGUE JB-20 has been
registered with the Federal Communications
Commission (FCC) and complies with the
standards in Part 68 of the FCC Rules.
FCC compliant telephone cords and
modular plugs are provided with this telephone. Your telephone company is
required by the FCC to allow you to connect FCC registered telephone equipment to their telephone lines.
The FCC requires that upon request of
your local telephone company, you provide the FCC registration number and
Ringer Equivalence Number (REN) of
your telephone equipment, both noted on
the underside of the DIALOGUE JB-20.
Your DIALOGUE JB-20 has been tested and found to meet the standards for a
Class B digital device, as specified in
Part 15 of the FCC Rules. These specifications are designed to provide against
interference to radio and television reception in a residential installation. There is
no guarantee that interference will not
occur in a particular installation. If your
Ameriphone product causes interference
to radio or television reception when in
use, you might correct that interference
with any one or all of these measures:
1.
2.
Where it can be done safely,
reorient the receiving television
or radio antenna.
To the extent possible, relocate
the television, radio or other
receiver with respect to the
telephone equipment.
11
CHAPTER 8
TEXT
WARRANTY
This warranty applies only to Ameriphone
products that are purchased and used in the
United States or Canada.
Ameriphone warrants the DIALOGUE
JB-20 . telephone against any defect in
materials or workmanship for the period of
one year from the date of purchase.
If your Ameriphone product is defective and
returned within 30 days of the date of purchase, your DIALOGUE JB-20 . dealer
will replace it at no charge.
If returned after 30 days, but within one
year from the date of purchase, we will
repair or replace it at no charge. In the
repair of your DIALOGUE JB-20 . , we
may use new or reconditioned replacement
parts. If we elect to replace your DIALOGUE
JB-20 , we may replace it with a new or
reconditioned product of the same or similar design. Repair or replacement will be
warranted for either 90 days or the remaining time on the original warranty period,
whichever is longer.
Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the
product is fit for ordinary use), are limited to
one year from date of purchase. We will
not pay for loss of time, inconvenience, loss
of use of your DIALOGUE JB-20 , or
property damage caused by your DIALOGUE
JB-20 or its failure to work, or any other
incidental or consequential damages. Some
states do not allow limitations on how long
an implied warranty lasts or the exclusion of
incidental or consequential damages, so
12
the above exclusions or limitations may not
apply to you.
To get warranty service for your DIALOGUE
JB-20 , you must provide proof of the purchase date. Within 30 days of the date of
purchase, return your DIALOGUE JB20 to the place where you purchased it for
immediate replacement. After 30 days, call
Ameriphone at 800-874-3005 VOICE or
800-772-2889 TTY for the authorized service center near you. You must prepay all
shipping costs. We suggest you save the
original package materials in the event you
need to ship the DIALOGUE JB-20 .
When shipping for warranty repair, include
your name, address, phone number, proof
of date of purchase, and a description of
the problem. After repairing the product,
we, (or the service center) will ship it back
to you at no cost within the United States
and Canada. CANADIAN RESIDENTS: call
Ameriphone at 800-874-3005, 800-7722889 TTY for instructions.
This warranty does not cover defects resulting from accidents, damage while in transit
to our service location, alterations, unauthorized repair, failure to follow instructions, misuse, use outside the United States
or Canada, fire, flood, and acts of God.
Nor do we warrant the product to be compatible with any particular telephone equipment, party line, key telephone systems, or
more sophisticated switching systems. If
your DIALOGUE JB-20 is not covered
by this warranty, call us at 800-874-3005 or
800-772-2889 TTY for advice as to whether
we will repair your DIALOGUE JB-20
and other repair information. The repair
shall be warranted for 90 days.
CHAPTER 9
TEXT
SPECIFICATIONS
DECIBEL GAIN
Maximum gain: 18dB
PHYSICAL DIMENSIONS
Size: 9.5" x 7" x 3.25"
Weight: 2.52 lbs.
INDEX
Audio output jack........................9
Base plate, removal ....................4
Desk mounting ............................4
Dial modes
Pulse ......................................3
Tone ......................................3
Handset Volume control..............5
Hold ............................................6
Light indicator........................6
Installation ..................................4
Memory dialing ..........................8
Programming ......................6, 7, 8
Modular cords ............................2
Packing checklist ........................2
Redialing ....................................6
Ringer volume ............................6
Wall mounting ............................4
Toubleshooting..........................10
Warranty ....................................12
13
®
Helping people communicate easier
12082 Western Avenue, Garden Grove, CA 92841-2913
(800) 874-3005 Voice
(800) 772-2889 TTY
(714) 897-4703 Fax
E-mail: ameriphone@ameriphone.com www.ameriphone.com
AMERIPHONE is a registered trademark of AMERIPHONE, INC.
Precision engineered in the U.S.A