Instruction manual | AMX HDMI-UTPRO-0808 Stereo Receiver User Manual

Instruction Manual
HDMI-UTPRO-0808
HDMI UTPro 8x8 Matrix Switcher
HDMI-UTPRO-RX
HDMI UTPro Receiver
Matrix Switcher with Integrated Transport
R EV F : 0 1 / 0 7 / 2 0 1 4
AMX Domestic Channel Partner Limited
Warranty, Disclaimer and License
(Excerpt from CHANNEL PARTNER TERMS AND CONDITIONS Versions 11.17.2011 with updates for previous
version 8.25.2010 [sections 6.1 (a), (b) and (f)])
6.
LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT
6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use
for three (3) years from the Shipping Date (or such other period as may be specified below), subject to the
following limitations and exceptions (“Limited Warranty”). For any Product, “Warranty Period” means the
period during which the Limited Warranty is in effect, as set forth herein.
(a)
LCD and LED panels are warranted for three (3) years from the Shipping Date, except for the display
and touch overlay components, which are warranted for a period of one (1) year from the Shipping
Date.
(b)
Disk drive mechanisms, pan/tilt heads and external power supplies are warranted for a period of
one (1) year from the Shipping Date.
(c)
AMX lighting Products are warranted to switch on and off any load that is properly connected to our
lighting Products, as long as the AMX lighting Products are under warranty. AMX also warrants the
control of dimmable loads that are properly connected to our lighting Products. The dimming
performance or quality thereof is not warranted, due to the random combinations of dimmers, lamps
and ballasts or transformers.
(d)
AMX software and firmware included in the Products is warranted for a period of ninety (90) days from
the Shipping Date.
(e)
Batteries and incandescent lamps are not covered under the Limited Warranty.
(f)
The Warranty Period for AMX AutoPatch EPICA, Enova DGX, Modula, Modula Series 4, Modula Cat
Pro Series and 8Y-3000 Product models will continue for the original installation until five (5) years after
the issuance of a PDN with respect to termination of the applicable Product model. However, if the
Product is moved from its original installation to a different installation, the Warranty Period will
automatically become three (3) years from the Shipping Date and, if more than three (3) years have
elapsed since the Shipping Date, the Warranty Period will automatically expire.
Version Date: 11-17-11
Note: The complete Warranty is at www.amx.com.
Contents
Contents
ESD Warning ......................................................................................................................6
Important Safety Information and Instructions ...................................................................7
Information et directives de sécurité importantes..............................................................8
Notices ...............................................................................................................................9
Overview and General Specifications ...............................................................................11
Applicability Notice ................................................................................................................................. 11
Product Notes.......................................................................................................................................... 11
HDMI UTPro Front Panel Components .................................................................................................... 12
HDMI UTPro Rear Panel Components...................................................................................................... 12
HDMI-UTPRO-RX Receiver ....................................................................................................................... 15
HDMI-UTPRO-0808 Product Specifications.............................................................................................. 17
Digital Video – HDMI Specifications ....................................................................................................... 19
HDMI-UTPRO-RX Specifications............................................................................................................... 22
Common Applications.............................................................................................................................. 22
Configuration Information and Control Options ...................................................................................... 22
System Diagnostics (Programmer’s Interface).......................................................................................... 23
Installation and Setup .......................................................................................................24
Site Recommendations ............................................................................................................................ 24
General Hazard Precautions .................................................................................................................... 24
Unpacking................................................................................................................................................ 25
System Diagram....................................................................................................................................... 26
Rack Installation and System Setup ......................................................................................................... 26
Important Twisted Pair Cable Recommendations .................................................................................... 29
Attaching Cables for Switching/Transport ............................................................................................... 29
IR Control (Optional)................................................................................................................................ 32
Establishing an Ethernet 10/100 Network Connection ............................................................................ 33
Serial Port (RJ-12) .................................................................................................................................... 36
Control Port (DB-9) .................................................................................................................................. 39
Applying Power and Startup ................................................................................................................... 40
Executing a Test Switch ........................................................................................................................... 41
Installation Troubleshooting .................................................................................................................... 43
Technical Support .................................................................................................................................... 43
Operating the Control Panel ............................................................................................44
Control Panel Overview ........................................................................................................................... 44
Function Menu Overview and Options .................................................................................................... 46
Executing Switches (Change Mode)......................................................................................................... 47
Changing the Virtual Matrix..................................................................................................................... 49
Disconnecting Switches (Disconnect Mode)............................................................................................. 50
Verifying Signal Status (Status Mode)...................................................................................................... 51
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Contents
Defining and Executing Global Presets (Global Preset Mode)................................................................. 51
Executing Local Presets (Local Preset Mode)........................................................................................... 54
Locking and Unlocking (Lock Mode) ........................................................................................................ 55
Setup Options.......................................................................................................................................... 56
System Error Codes on Control Panel LCD .............................................................................................. 59
Setting Up HDMI Systems ................................................................................................60
Applicability Notice ................................................................................................................................. 60
System Overview ..................................................................................................................................... 60
Supported Number of Sinks .................................................................................................................... 61
Troubleshooting Audio ............................................................................................................................ 66
Initializing InstaGate® Technology .......................................................................................................... 66
The HDMI Connector’s Sink Key Cache ................................................................................................... 68
HDMI UTPro WebConsole ................................................................................................69
Overview ................................................................................................................................................. 69
Determining the IP Address of the HDMI UTPro ..................................................................................... 69
Admin Menu ............................................................................................................................................ 71
Control Page............................................................................................................................................ 71
Device Configuration Page ...................................................................................................................... 72
Security Settings...................................................................................................................................... 74
IP Settings................................................................................................................................................ 75
Port Settings............................................................................................................................................ 76
Editing the Clock Manager Settings ........................................................................................................ 77
WebConsole Troubleshooting ................................................................................................................. 80
HDMI UTPro NetLinx Programming..................................................................................83
Overview ................................................................................................................................................. 83
Device Numbering ................................................................................................................................... 83
SEND_COMMANDs ................................................................................................................................. 85
SERIAL SEND_COMMANDs..................................................................................................................... 87
HDMI UTPro Firmware Upgrades .....................................................................................88
Overview ................................................................................................................................................. 88
Sending a Firmware (*.KIT) File To the HDMI UTPro ............................................................................... 88
HDMI-UTPRO-RX NetLinx Programming ..........................................................................91
Overview ................................................................................................................................................. 91
Device Numbering ................................................................................................................................... 91
CHANNELs .............................................................................................................................................. 92
SEND_COMMANDs ................................................................................................................................. 92
IR SEND_COMMANDs ............................................................................................................................. 93
SERIAL SEND_COMMANDs..................................................................................................................... 96
HDMI-UTPRO-RX IRL File Transfers ..................................................................................98
Overview ................................................................................................................................................. 98
Preparing for IRL File Transfers ............................................................................................................... 98
Transferring IRL Files ............................................................................................................................... 99
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Contents
Appendix A – EDID Programmer ....................................................................................101
EDID Overview ...................................................................................................................................... 101
Determining the Need for EDID Programming...................................................................................... 102
Installing the EDID Programmer ............................................................................................................ 103
Reading and Saving EDID Data from a Destination Device ................................................................... 103
Writing EDID Data to HDMI Matrix Switching Input Connector ............................................................ 104
Custom HDMI EDID Files for Handling Audio Concerns ........................................................................ 105
Appendix B – Programmer’s Interface for System Diagnostics.......................................106
System Component Information ............................................................................................................ 106
Using BCS to Access System Diagnostic Information............................................................................. 107
Splash Screen Examples ........................................................................................................................ 108
Appendix C – Managing Configuration Files ..................................................................110
Overview ............................................................................................................................................... 110
Installing and Launching XNConnect ..................................................................................................... 111
Discovering the System ......................................................................................................................... 112
Navigating the Interface ........................................................................................................................ 112
Modifying an .xcl Configuration File ...................................................................................................... 113
Loading an .xcl Configuration File ......................................................................................................... 117
Device Discovery Support...................................................................................................................... 118
Appendix D – Creating Virtual Matrices .........................................................................119
Overview ............................................................................................................................................... 119
Creating a New Virtual Matrix ............................................................................................................... 120
Appendix E – ASCII / Hex Conversion ............................................................................125
Instruction Manual – HDMI-UTPRO-0808
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ESD Warning
ESD Warning
To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before
touching any internal materials.
When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be
followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive
smocks, and conductive work mats are specifically designed for this purpose.
Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete
with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord.
These items should not be manufactured locally, since they are generally composed of highly resistive conductive
materials to safely drain static charges, without increasing an electrocution risk in the event of an accident. ESD
protective equipment can be obtained from 3M™, Desco®, Richmond Technology®, Plastic Systems®, and other such
vendors.
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Important Safety Information and Instructions
Important Safety Information and Instructions
When using and installing your AMX product, adhere to the following basic safety precautions. For more information
about operating, installing, or servicing your AMX product, see your product documentation.
Read and understand all instructions before using and installing AMX products.
Use the correct voltage range for your AMX product.
There are no user serviceable parts inside an AMX product; service should only be done by qualified
personnel.
If you see smoke or smell a strange odor coming from your AMX product, turn it off immediately and call
technical support.
For products with multiple power supplies in each unit, make sure all power supplies are turned on
simultaneously.
Use surge protectors and/or AC line conditioners when powering AMX products.
Only use a fuse(s) with the correct fuse rating in your enclosure.
Make sure the power outlet is close to the product and easily accessible.
Make sure the product is on or attached to a stable surface.
Turn off equipment before linking pieces together, unless otherwise specified in that product’s
documentation.
For safety and signal integrity, use a grounded external power source and a grounded power connector.
Turn off and unplug an enclosure before adding or removing boards, unless otherwise specified in that
product’s documentation.
To avoid shock or potential ESD (Electrostatic Discharge) damage to equipment, make sure you are properly
grounded before touching components inside an AMX product.
Instruction Manual – HDMI-UTPRO-0808
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Information et directives de sécurité importantes
Information et directives de sécurité importantes
Veuillez vous conformer aux directives de sécurité ci-dessous lorsque vous installez et utilisez votre appareil AMX. Pour
de plus amples renseignements au sujet de l’installation, du fonctionnement ou de la réparation de votre appareil AMX,
veuillez consulter la documentation accompagnant l’appareil.
Lisez attentivement toutes les directives avant d’installer et d’utiliser les appareils AMX.
Le voltage doit être approprié à l’appareil AMX.
Les appareils AMX ne contiennent aucune pièce réparable par l’usager; la réparation ne doit être effectuée
que par du personnel qualifié.
Si de la fumée ou une odeur étrange se dégagent d’un appareil AMX, fermez-le immédiatement et appelez le
Service de soutien technique.
Veillez à ce que tous les blocs d’alimentation des appareils dotés de blocs d’alimentation multiples dans
chaque unité soient allumés simultanément.
Servez-vous de protecteurs de surtension ou de conditionneurs de lignes à courant alternatif lorsque vous
mettez les appareils AMX sous tension.
Placez uniquement des fusibles de calibre exact dans les boîtiers.
Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.
Veillez à ce que votre appareil AMX soit installé sur une surface stable ou qu’il y soit fermement maintenu.
Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins d’indication contraire
fournie dans la documentation de l’appareil.
Par mesure de sécurité et pour la qualité des signaux, servez-vous d’une source d’alimentation externe mise à
la terre et d’un connect d’alimentation mis à la terre.
Fermez et débranchez le boîtier avant d’ajouter ou d’enlever des plaquettes, à moins d’indication contraire
fournie dans la documentation du appareil.
Pour éviter les chocs ou les dommages éventuels causés à l’équipement par une décharge électrostatique,
veillez à ce le dispositif oit bien relié à la terre avant de toucher les composantes se trouvant à l’intérieur d’un
appareil AMX.
Instruction Manual – HDMI-UTPRO-0808
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Notices
Notices
Copyright Notice
AMX© 2014 (Rev F), all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the
prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all
forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after
granted, including without limitation, material generated from the software programs which are displayed on the screen
such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is
expressly prohibited.
Liability Notice
No patent liability is assumed with respect to the use of information contained herein.
While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or
omissions. No liability is assumed for damages resulting from the use of the information contained herein.
Further, this publication and features described herein are subject to change without notice.
US FCC Notice
The United States Federal Communications Commission (in 47 e-CFR 15.105) has specified that the following notice be
brought to the attention of the users of this product.
“Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.”
British Standards Notice
According to BS EN 55022:2006+A1:2007, the HDMI-UTPRO-0808 and the HDMI-UTPRO-RX Receivers are
classified as Class A ITE (Information Technology Equipment).
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Lithium Batteries Notice
Switzerland requires the following notice for products equipped with lithium batteries. This notice is not applicable for
all AMX equipment.
Upon shipment of products to Switzerland, the requirements of the most up-to-date Swiss Ordinance Annex 2.15 of
SR 814.81 will be met including provision of the necessary markings, documents, and annual reports relative to the
disposal of the batteries to the Swiss Authorities.
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Notices
Trademark Notices
AMX®, NetLinx®, and InstaGate® are trademarks of AMX.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
UL® and the UL logo are trademarks of UL LLC.
TeraTerm is a copyright product of T. Teranishi and TeraTerm Project.
PuTTY is a copyright product of Simon Tatham.
HyperTerminal® is a copyright product of Hilgraeve Inc.
3M®, Desco®, Richmond Technology®, and Plastic Systems® are registered trademarks.
Ethernet® is a registered trademark of the Xerox Corporation.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency and the U.S. Department of
Energy.
Other products mentioned herein may be the trademarks of their respective owners.
Warnings and Cautions
This manual uses the following conventions and icons to draw attention to actions or conditions that could potentially
cause problems with equipment or lead to personal risk.
ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of
static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in
damage to the circuit.
Warning: The icon to the left indicates text that warns readers against actions or conditions that could cause
potential injury to themselves.
Caution: The icon to the left indicates text that cautions readers against actions that could cause potential
injury to the product or the possibility of serious inconvenience.
Instruction Manual – HDMI-UTPRO-0808
10
Overview and General Specifications
Overview and General Specifications
Applicability Notice
The information in this manual applies to the HDMI-UTPRO-0808, Twisted Pair Dist Kit (FG1047-88K).
HDMI-UTPRO-0808, Twisted Pair Distribution Kit (FG1047-88K)
The HDMI-UTPRO-0808, Twisted Pair Distribution Kit contains the following items:
Part
Quantity
Part #
HDMI-UTPRO-0808 (8x8 HDMI Matrix Switcher, UTP Distribution)
(includes 8 HDMI patch cables)
1
FG1047-88
KIT, (8) HDMI-UTPRO-RX with power supplies
1
KA1403-155
Note: The HDMI UTPro 8x8 Matrix Switcher (FG1047-88) and the Receivers with power supplies
(FG1403-20) can also be ordered separately.
Product Notes
The HDMI UTPro 8x8 Matrix Switcher is used in conjunction with HDMI UTPro Receivers for sending HDMI over
long distances on UTP cable.
HDMI UTPro Features
True 8x8 HDMI matrix switching, allowing any input to be switched to any or all outputs
Incorporates HDMI® technology
HDCP 1.3 compatible
AMX HDCP InstaGate® Technology significantly reduces the HDCP latency and interruptions of protected
content on all displays in the system
Native NetLinx® device
AMX Device Discovery enabled through AMX’s AutoPatch Duet module.
Supports computer video up to 1920x1200
Supports HDTV up to 1080p
Pre-loaded with the most common EDID settings to ensure proper functionality with source devices
Features the AMX EDID Programmer allowing specific display EDID settings to be custom loaded on each
input
Global presets and local presets
TCP/IP (LAN 10/100) port
RJ-12 (Serial) port
RS-232 serial (Control) port
IR Control (optional) via the HDMI-UTPRO-RX Receiver
Rack mounting ears included
Backed by AMX’s 3 year warranty (see warranty at www.amx.com)
HDMI UTPro Control Features
The HDMI UTPro supports two main protocols: TCP/IP and XNNet (protocol used by control panel). Several control
options are available. Multiple control methods can be used on the same system.
Native NetLinx interface
Front mounted control panel standard (with security lockout)
AMX Control Devices – for control programming information, see the instruction manual for the specific
interface
Supports third-party controllers over the Control (DB-9 serial) port (note that this port cannot provide the
additional NetLinx functionality which is available through the LAN 10/100 port)
Note: Features and specifications described in this document are subject to change without notice.
Instruction Manual – HDMI-UTPRO-0808
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Overview and General Specifications
HDMI UTPro Front Panel Components
The HDMI UTPro comes standard with a front control panel. Even when another method of control is primary, the
control panel can be used for system verification, redundant control, and troubleshooting. Control panel operation is
covered starting on page 44.
Function Key Select Key
Control Dial
LCD
Input Keys (1-8)
Power LED
Output Keys (1-8)
Cancel Key
Take Key
FIG. 1 Front view HDMI UTPro
HDMI UTPro Rear Panel Components
All connectors are on the rear panel, which is laid out in three main areas.
Power, control and configuration on the left
HDMI matrix switching connectors on the top
HDMI and UTP (RJ-45) transport connectors on the bottom
CPU and serial control
Serial number
Power receptacle
HDMI matrix switching connectors
HDMI and UTP (RJ-45) transport connectors
Ethernet and serial control and configuration
FIG. 2 Rear view HDMI UTPro
The following sections briefly introduce the hardware on the rear panel.
Power Receptacle
The universal power receptacle is in the lower left hand corner on the rear of the enclosure. Maximum power
specifications are on the power receptacle. The power receptacle accepts all major international standard power sources.
(Standard US power cords are provided for installations within the US.)
The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support
(see page 43).
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Overview and General Specifications
CPU / Serial Control
The CPU is to the right of the power receptacle on the rear of the enclosure.
Status LED
Control (DB-9) port
FIG. 3 Control port (DB-9 connector)
CPU Components:
Status LED – system status indicator
Control port – serial port (DB-9) for attaching an external serial control device (see page 39)
The Control (RS-232) port* can be used for matrix switching control functionality as an alternative to Native NetLinx
control. We recommend using only one at a time, with native NetLinx as the preferred method and the RS-232 port as a
backup because commands on the Native NetLinx connection will be accepted on a first come/first served basis (which
may conflict with the BCS commands).
* BCS (Basic Control Structure) commands are sent as ASCII characters through the RS-232 port. For information on
BCS commands, see the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com.
Ethernet Plus Serial Control and Configuration
The Ethernet connector and its LED along with the Serial (RJ-12) connector and its LEDs are to the right of the power
receptacle. An ID push button (not required for installation) which places the system in ID mode for setting the NetLinx
ID (device only) is to the left of the Serial port. The ID push button is used in conjunction with NetLinx Studio; see
NetLinx Studio documentation for details.
NetLinx LED
Status LED
Ready LED
LAN 10/100 (Ethernet) port
Serial (RJ-12) port
ID push button
FIG. 4 LAN 10/100 connector, Serial connector, LEDs, and ID push button
Ethernet and Serial Components
ID push button (not required for installation) – Places the system in ID mode.
LAN 10/100 (Ethernet) port – provides 10/100 BaseT connectivity.
NetLinx LED – blinks at 5 sec. intervals when connection to NetLinx Master is established.
Serial (RJ-12) – provides serial connectivity for an external device control (e.g., a Blu-Ray).
Status LED – non-functional.
Ready LED – solid green indicates that NetLinx has fully booted and is ready.
Caution: On some AMX matrix switchers the 10/100 port (RJ-45) is used for linking enclosures.
Do not attempt to link the HDMI UTPro Matrix Switcher to other enclosures of any type.
Instruction Manual – HDMI-UTPRO-0808
13
Overview and General Specifications
HDMI Matrix Switching Connectors (1-8 HDMI Inputs and 1-8 HDMI Outputs)
The HDMI matrix switching connectors (8 inputs left and 8 outputs right) are on the top as viewed from the rear of the
enclosure. Information on cabling these connectors is on page 29, and special HDMI concerns and considerations are
covered in the “Setting Up HDMI Systems” chapter (see page 60).
HDMI matrix switching input connectors
HDMI matrix switching output connectors
FIG. 5 HDMI matrix switching connectors
HDMI and UTP Transport Connectors (1-8 HDMI Inputs and 1-8 RJ-45 Outputs)
HDMI transport input connectors
UTP (RJ-45) transport output connectors
FIG. 6 HDMI and UTP transport connectors
The UTP transport connectors are on the bottom as viewed from the rear of the enclosure.
Important: For detailed cabling information for the HDMI and UTP transport connectors, see page 29.
Transport Connectors
HDMI transport input connectors (IN 1-8) – accept cables from the HDMI matrix switching outputs
(OUT 1-8); be sure each patch cable is connected to corresponding numbers (1 to 1, 2 to 2, etc.). The number
for the HDMI matrix switching output connector and number for the HDMI transport input connector must
match for each patch cable.
UTP (RJ-45) transport output connectors (OUT 1-8) – provide connectivity for up to 8 HDMI-UTPRO-RX
Receivers (FG1403-20) via UTP cable.
Important: Do not use the UTP transport connectors for connecting to a standard Ethernet network.
System Serial Number
The system’s serial number is normally located in two places on the enclosure. When viewed from the rear, one serial
number label is on the left above the power receptacle. The second serial number label is on the left side of the enclosure
at the bottom edge near the power receptacle. The label on the side will also have the enclosure number (referred to as
the chassis number).
Before installation, we recommend recording the system’s serial number in an easily accessible location.
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Overview and General Specifications
HDMI-UTPRO-RX Receiver
The HDMI-UTPRO-RX Receiver is used in conjunction with the HDMI UTPro 8x8 to assist in the transport of HDMI
signals over UTP cable. Cables from the HDMI UTPro are connected to the HDMI-UTPRO-RX Receivers, which in
turn are connected to the destination devices. In addition, the Receiver has ports for serial communication and IR control
(FIG. 7).
The size of the Receiver makes it easy to mount near or behind a high definition monitor. A Surface Mounting Bracket
kit (FG525) is available for this purpose. The Receivers should not be stacked to allow for adequate cooling. If mounting
in a rack using some type of tray, a minimum of one empty rack unit above and below is recommended (see the section
on “Airflow Restriction” on page 24).
FIG. 7 HDMI-UTPRO-RX Receiver
HDMI-UTPRO-RX Components
The front of the HDMI-UTPRO-RX Receiver has an LED Power indicator.
The rear components on the HDMI-UTPRO-RX Receiver include the following from left to right:
Power jack – 12 V to 24 V DC power jack (desktop power supply provided*)
Serial port (RJ-12) – optional serial communication for control of the monitor (see page 16)
IR Rx port – supports generation of NetLinx key presses (channel events) from AMX remote controls
(see “IR Control” on page 16)
IR Tx port – supports wired control of connected IR devices (see “IR Control” on page 16)
HDMI Out connector – HDMI connector connects via HDMI cable to the destination device
Input connector – RJ-45 connector connects via UTP cable to an RJ-45 output connector on the HDMI UTPro
* The automatically adjusting universal 110/220 IEC power supply is ENERGY STAR® qualified to ensure maximum
efficiency and savings.
Instruction Manual – HDMI-UTPRO-0808
15
Overview and General Specifications
IR Control (Optional)
Compatible IR Control Options: UDM-RC05 or MIO-R1
The following three items are required for IR control via the HDMI-UTPRO-RX Receiver. (These items are not included
with the HDMI UTPro but must be ordered separately.)
UDM-RC05 – The UDM-RC05 (FG1402-70) remote control can be used as a control interface to a UTPro
system. If this remote is selected, the key presses will generate channel events from the receiver which may
be processed in a connected master and used in the same way as touch panel button presses.
Or
MIO-R1 – The Mio Modero® R-1 Remote (FG147) is an IR remote control unit that can communicate with
an HDMI-UTPRO-RX Receiver and provides custom control features. (Requires the KeypadBuilder
application for programming of the remote.)
IR03 – External IR Receiver Module (FG-IR03). The IR03 connects to the IR Rx jack on the
HDMI-UTPRO-RX, allowing IR signals to be received from a compatible IR remote control like the
UDM-RC05. The IR03 allows the HDMI-UTPRO-RX to be placed behind the display device if desired.
IR01 – IR Emitter Module (FG-IR01). The IR01 connects to the IR Tx jack on the HDMI-UTPRO-RX,
allowing IR signals to be sent to the display device.
Serial Control (Optional)
The Serial port on the HDMI-UTPRO-RX Receiver is an RJ-12 connector and displays in NetLinx Studio as Port 2 of
the Receiver. This port may require an adapter cable to connect to the external serial device under control. The
information for this port starts on page 36. Cable adapter information is on page 37. The RJ-12 pinout is on page 38.
Serial Port - Default Communication Settings
The default serial settings are listed in the table below. The settings can be altered by sending
SEND_COMMANDs to Port 2 of the Receiver (see page 91).
Default Serial Settings
Baud Rate
Data Bits
Parity
Stop Bits
Flow Control
Instruction Manual – HDMI-UTPRO-0808
9600
8
None
1
None
16
Overview and General Specifications
HDMI-UTPRO-0808 Product Specifications
HDMI-UTPRO-0808 Specifications
Parameter
Approvals
Value
UL, cUL, CE, FCC Class A, RoHS, WEEE
Humidity
0 to 90% non-condensing
Operational Temperature
32° F to 113° F (0° C to 45° C)
Storage Temperature
-22° F to 158° F (-30° C to 70° C)
AC Power*
100 VAC to 240 VAC, single phase (50 Hz to 60 Hz)
Power Consumption (max.)
110 Watts, fully loaded
Thermal Dissipation (max.)
375 BTU/hr, fully loaded
MTBF
71,000 hours
Dimensions
Depth
Width with mounting ears
Width without mounting ears
Height
Approximately 12 in. (30.5 cm)
18.9 in. (48.0 cm)
17.4 in. (44.2 cm)
3.5 in. (8.9 cm) (2 RU)
Weight
Approximately 13 lb. (5.9 kg)
Shipping Weight
46 lbs (20.87 kg) for complete system kit including 8 RXs (2 shipping boxes)
Front Panel Components
Function Key
The Function Key accesses the Function menu on the LCD.
Control Dial
The Control Dial scrolls through menu options and adjusts values, such as global preset
numbers.
Select Key
The Select Key enters a menu selection and can be used to execute presets.
LCD Display
The LCD displays the Function menu. The Function menu and its submenus access the
different modes and lists used to control the system.
Cancel Key
The Cancel Key clears an incomplete operation and returns the display to the beginning
of a submenu or list.
Take Key
The Take Key instructs the system to execute or disconnect a switch.
Input/Output 1-8 Keys
Input and Output Keys (1-8) correspond to the input and output connections on the rear
of the enclosure. These keys are used to select the input and outputs for routing source
signals to destination devices as well as for status and other operations such as locking
and unlocking the control panel.
Power LED
The Power LED illuminates to indicate the unit is receiving power.
Rear Panel Components
Power Connector
The universal power receptacle accepts all major international standard power sources.
Note: The rating along the sides of the power connector contains important installation
information.
Control Port (CPU)
Bi-directional RS-232
Baud rates of 9600, 19200, 38400, 57600 (default 9600)
DB-9 connector
Status LED (CPU)
System status indicator
ID Push Button
Places the system in NetLinx Device ID assignment mode (requires NetLinx Studio).
Not required for installation.
LAN 10/100 port (Ethernet)
Native NetLinx Device
TCP/IP (LAN 10/100)
Serves built-in WebConsole
Auto MDI/MDI-X cross-over
RJ-45 connector
* The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support
(see page 43).
Instruction Manual – HDMI-UTPRO-0808
17
Overview and General Specifications
Rear Panel Components (continued)
Serial Port (RJ-12)
• Bi-directional RS-232
• Baud rates 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default 9600)
• RJ-12 connector
NetLinx LED
Blinks at 5 second intervals when a connection to a NetLinx Master is
established.
Status LED
Non-functional.
Ready LED
Solid green indicates that NetLinx has fully booted and is ready.
HDMI Matrix Switching Input
and Output Connectors
The HDMI matrix switching connectors are located on the upper-half of the rear panel.
The HDMI input and output connectors allow for the use of cables from source and
destination devices with HDMI connectors.
These connectors also have local DDC (Display Data Channel) support with plug-andplay information provided by the HDMI UTPro.
• HDMI inputs (IN 1-8) accept inputs from up to 8 HDMI source devices.
• HDMI outputs (OUT 1-8) connect to HDMI inputs (INPUT 1-8) on the bottom
(see HDMI Transport Input Connectors below).
Note: Refer to the “Digital Video - HDMI Specifications” table for complete specifications
(see page 19).
HDMI Transport Input
Connectors
The HDMI inputs (INPUT 1-8) accept HDMI patch cables (provided) from the HDMI
matrix switching outputs (OUT 1-8).
UTP RJ-45 Transport Output
Connectors
The RJ-45 outputs (OUTPUT 1-8) provide connectivity for up to 8 HDMI-UTPRO-RX
Receivers (FG1403-20) via UTP cable.
Other AMX Equipment
Included Accessories
• 8 HDMI-UTPRO-RX Receivers (FG1403-20); for specifications, see page 22
• 8 desktop power supplies (12 V 1.25 A) with power cord (FG1090-155)
• 8 connection cables (connect between HDMI matrix switching outputs and the HDMI
transport inputs)
• 1 power cord (standard US power cords are provided for installations within the US)
• 2 rack mounting brackets for the enclosure
Compatible IR
equipment
Note: No A/V interface cables are supplied.
Compatible / Optional
Equipment
• UDM-RC05 IR Remote Control (FG1402-70)
• IR01 Infrared Emitter Module (FG-IR01)
• IR03 External Infrared Receiver Module (FG-IR03)
• MIO-R1 Mio Modero® R-1 Remote Control (FG147)
• RS-232 Serial (DB-9/RJ-12) connection cable (FG-RS01)
• RS-232 Serial (DB-9/RJ-12) connection cable kit with adapters (FG-RS01K)
• 6 ft. (1.83 m) Ethernet crossover cable (CA2179-02)
• Surface Mounting Bracket kit - for Receivers (FG525)
Instruction Manual – HDMI-UTPRO-0808
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Overview and General Specifications
Digital Video – HDMI Specifications
Digital Video – HDMI Specifications
Compatible Formats
HDMI, HDCP, DVI (DVI is supported with appropriate conversion cable)
Supported Twisted-Pair Cable Types Cat5e, Cat6/6e, Cat6a, Cat7, STP, FTP
Supported Twisted-Pair Cable
Length
• Up to 328 ft. (100 m); cable quality required in order to meet 100 meter
distance should meet ANSI/TIA/EIA 568A-5 specification or better specification
and be rated for 250 MHz or better.
• For cable runs approaching the 100 meter limit, Cat6/6e, Cat6a, or Cat7 is
recommended.
• It is recommended that the cabling between AMX systems/devices be a
uniform run of solid core cabling with no patch cables or extensions.
• If a patch cable is required (e.g., between a patch panel and an AMX device),
the patch cable should be limited to 5 meters total on each end.
• Best results have been seen using a Cat6 coupling device for attaching the
cables together, even when using lower rated Cat5e cabling.
• If running cables together, then screened cabling should be used to reduce
crosstalk.
• If running Cat5e/6 cables together in a bundle, they can only be coupled for a
distance of up to 60 meters before they must be separated over the remainder
of the run. Cat6a and Cat7, which are shielded by definition, can be bundled for
the entire 100 meter run.
Transport Layer Throughput (max.)
10.2 Gbps
Video Data Rate (max.)
4.95 Gbps
Video Pixel Clock (max.)
165 MHz
Progressive Resolution Support
480p, 576p, 720p, 1080p and 640x480 through 1920x1200 @ 60 Hz
(1600x1200 @ 60 Hz and higher requires reduced blanking)
Interlaced Resolution Support
480i, 576i, 1080i
Audio Format Support
Dolby Digital,* DTS,* L-PCM
Audio Resolution
16 bit to 24 bit
Audio Sample Rate
32 kHz, 44.1 kHz, 48 kHz, 96 kHz,** 192 kHz**
Signal Type Support
HDMI
DVI-D (single link with cable adapter)
DDC/EDID Support
EDID provided by the HDMI UTPro enclosure
EDID is user re-programmable
HDCP Support
Yes, full matrix HDCP support (includes any input to any or all outputs)
AMX HDCP InstaGate® Technology
CEC Support
No
Input Voltage (nominal)
1.0 Vpp differential
Output Voltage (nominal)
1.0 Vpp differential
Output Re-clocking (CDR)
Yes
Output +5 V DDC pin
50 mA max. per output port
HDMI Propagation Delay
3 uS
Connectors
HDMI Type A female
* Dolby Digital and DTS support up to 48 kHz, 5.1 channels.
** Two channel L-PCM support up to 192 kHz at 1080p (50 Hz, 59 Hz, 60 Hz).
Two channel L-PCM support up to 96 kHz at 720p, (50 Hz, 59 Hz, 60 Hz), 1080p (24 Hz, 25 Hz, 30 Hz, 50 Hz, 59 Hz,
60 Hz), 1080i (50, 59, 60 fields).
Two channel L-PCM support up to 48 kHz at all resolutions.
Instruction Manual – HDMI-UTPRO-0808
19
Overview and General Specifications
EDID Resolutions Supported through Local DDC for HDMI Connectors
Standard and established timings are provided in the following tables along with detailed timing blocks.
Note: The EDID can be re-programmed to support additional resolutions through the local DDC using the
EDID Programmer (see page 101).
Standard Timings
Standard Timing
Identification
Resolution
Refresh Rate Max.
ID 1
1920x1080 (This is the preferred timing
identified in the EDID.)
60 Hz
ID 2
1680x1050
60 Hz
ID 3
1600x1200
60 Hz
ID 4
1280x800
60 Hz
ID 5
1280x720
60 Hz
ID 6
1280x1024
60 Hz
ID 7
1360x768
60 Hz
ID 8
1440x900
60 Hz
ID 9
2048x1152
60 Hz
ID 10
1600x900
60 Hz
ID 11
1400x1050
60 Hz
ID 12
1280x960
60 Hz
Established Timings
Resolution
Refresh Rate
640x480
60 Hz, 67 Hz, 72 Hz, 75 Hz
800x600
56 HZ, 60 Hz, 72 Hz, 75 Hz
832x624
75 Hz
1024x768
60 Hz, 70 Hz, 75 Hz, 87 Hz
1280x1024
75 Hz
1152x870
75 Hz
Detailed Timing Blocks
Resolution
Refresh Rate
1920x1080
60 Hz, 148.5 MHz
1920x1080
60 Hz, 138.5 MHz
1920x1080
60 Hz, 141.5 MHz
1920x1200
60 Hz, 158.25 MHz
1920x1200
60 Hz, 154.0 MHz
Instruction Manual – HDMI-UTPRO-0808
20
Overview and General Specifications
CEA Video Information Code (VIC) Formats
VIC #
Resolution
Refresh Rate and Aspect Ratio
VIC = 1
640x480p
59.94/60 Hz, 4:3
VIC = 2
720x480p
59.94/60 Hz, 4:3
VIC = 3
720x480p
59.94/60 Hz, 16:9
VIC = 4
1280x720p
59.94/60 Hz, 16:9
VIC = 5
1920x1080i
59.94/60 Hz, 16:9
VIC = 6
720(1440)x480i
59.94/60 Hz, 4:3
VIC = 7
720(1440)x480i
59.94/60 Hz, 16:9
VIC = 14
1440x480p
59.94/60 Hz, 4:3
VIC = 15
1440x480p
59.94/60 Hz, 16:9
VIC = 16
Native 1920x1080p
59.94/60 Hz, 16:9
VIC = 17
720x576p
50 Hz, 4:3
VIC = 18
720x576p
50 Hz, 16:9
VIC = 19
1280x720p
50 Hz, 16:9
VIC = 20
1920x1080i
50 Hz, 16:9
VIC = 21
720(1440)x576i
50 Hz, 4:3
VIC = 22
720(1440)x576i
50 Hz, 16:9
VIC = 29
1440x576p
50 Hz, 4:3
VIC = 30
1440x576p
50 Hz, 16:9
VIC = 31
1920x1080p
50 Hz, 16:9
VIC = 32
1920x1080p
23.97/24 Hz, 16:9
VIC = 33
1920x1080p
25 Hz, 16:9
VIC = 34
1920x1080p
29.97/30 Hz, 16:9
VIC = 39
1920x1080i
50 Hz, 16:9
VIC = 41
1280x720p
100 Hz, 16:9
VIC = 42
720x576p
100 Hz, 4:3
VIC = 43
720x576p
100 Hz, 16:9
VIC = 44
720(1440)x576i
100 Hz, 4:3
VIC = 45
720(1440)x576i
100 Hz, 16:9
VIC = 47
1280x720p
119.88/120 Hz, 16:9
VIC = 48
720x480p
119.88/120 Hz, 4:3
VIC = 49
720x480p
119.88/120 Hz, 16:9
Audio Data Block
Channels
Sampling Frequency
2 Channel L-PCM
32, 44.1, 48, 88.2, 96, 176.4, 192 kHz sampling frequency at 16, 20, or 24 bits
per sample
AC-3 (Dolby Digital) 6 Channels (5.1)
48 kHz sampling frequency
DTS 6 Channels (5.1)
48 kHz sampling frequency
Instruction Manual – HDMI-UTPRO-0808
21
Overview and General Specifications
HDMI-UTPRO-RX Specifications
HDMI-UTPRO-RX Specifications
Parameter
Value
Approvals
UL, cUL, CE, FCC Class A, RoHS, WEEE
AC Power
100 VAC to 240 VAC, single phase (50 Hz to 60 Hz)
DC Power
12 V to 24 V (+/-10%, desktop power supply included*)
Power Consumption
12 Watts, fully loaded
Thermal Dissipation
41 BTU/hr, fully loaded
Operational Temperature
32° F to 113° F (0° C to 45° C)
Humidity
0 to 90% non-condensing
MTBF
203,000 hours (combined set of 8 RX modules)
Serial Port
Bi-directional RS-232
Baud rates 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default 9600)
RJ-12 connector
IR Control (Optional)
IR Rx Jack: 3.5 mm input port for connection of an IR03 Receiver module (see page 15).
“MIO” protocol is loaded as the default.
IR Tx Jack: 3.5 mm output port for connection of an IR01 Emitter module (see page 15).
The *.IRL file must be loaded for the destination device (see page 98).
For information on compatible IR remote controls, see page 16 and page 18.
HDMI Output Connector
HDMI connector connects via HDMI cable to destination device
RJ-45 Input Connector
RJ-45 connector connects via UTP cable to RJ-45 output connector on the
HDMI-UTPRO-0808 enclosure
Dimensions
3.8 in. (9.69 cm) depth
6 in. (15.24 cm) width
1 in. (2.54 cm) height
Weight per Module
Approximately 1.5 lbs (0.68 kg) (for shipping weight, see enclosure specifications)
* We recommend using a regulated power supply for the HDMI-UTPRO-RX. If you exceed the specified voltage level for
the power jack on the RX, the warranty will be void.
AMX reserves the right to modify its products and their specifications without notice.
Common Applications
Whether your displays are across the room, on the other side of the house, or in a classroom down the hall, your sources
can be distributed to up to 8 different displays located remotely. In addition, since UTPRO signals are carried over
commonly available Unshielded Twisted Pair (UTP) cable, the HDMI-UTPRO-0808 is also an extremely cost effective
solution to install.
Configuration Information and Control Options
Routing Configuration Information
The HDMI UTPro systems specify two identical virtual matrices for switching signals: VM 0 = All and VM 1 = Video.
These two VMs function the same for this product. Additional VMs can be created with XNConnect configuration
software as one way to deal with sources with limited sink support (see page 65 and page 119).
Configuration Options
The WebConsole can be used to configure the master connection for the HDMI UTPro, as well as networking
and time settings. Refer to the “HDMI UTPro WebConsole” chapter on page 69 for details.
Use NetLinx SEND_COMMANDs to configure and control the HDMI UTPro. Refer to the “HDMI UTPro
NetLinx Programming” chapter on page 83 for programming details.
Instruction Manual – HDMI-UTPRO-0808
22
Overview and General Specifications
Control Options
HDMI UTPro systems support two main protocols: TCP/IP and XNNet (protocol used by control panel). Several control
options are available. Multiple control methods can be used on the same system.
Native NetLinx Interface
The HDMI UTPro can be integrated with any NetLinx Central Controller and appears in NetLinx Studio (Version 3 or
higher is required) as a NetLinx device.
Front Control Panel
The HDMI UTPro comes standard with a front control panel. Even if another method of control is preferred, the control
panel can be used for system verification, redundant control, and troubleshooting.
AMX Control Devices
The HDMI UTPro is compatible with a number of AMX control devices. For control programming information, see the
instruction manual for the specific interface.
Third-Party Controllers
A third-party controller can also be attached to the Control (DB-9 serial) port on an HDMI UTPro enclosure (note that
this port cannot provide the additional NetLinx functionality which is available through the LAN 10/100 port). If using
a third-party controller, see the controller documentation for operating instructions.
System Diagnostics (Programmer’s Interface)
The HDMI UTPro displays system information in its splash screen for diagnostic purposes. The information indicates
the current status and well-being of the system components. The splash screen can be accessed using a terminal
emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal). For additional information, see Appendix B on
page 106.
Instruction Manual – HDMI-UTPRO-0808
23
Installation and Setup
Installation and Setup
Site Recommendations
When placing the enclosure, follow the recommendations and precautions in this section to reduce potential installation
and operation hazards.
Environment
Choose a clean, dust free, (preferably) air-conditioned location.
Avoid areas with direct sunlight, heat sources, or high levels of EMI (Electromagnetic Interference).
To make control panel operations easier, mount the enclosure with the control panel in the rack at eye level.
Chassis Accessibility
Make sure the front and rear panels of the enclosure are accessible, so that you can monitor the LED indicators. Leaving
adequate clearance at the rear will also allow for easier cabling and service.
Power
The source’s electrical outlet should be installed near the router, easily accessible, and properly grounded. Power should
come from a building branch circuit. We recommend using a dedicated line for the system’s power. To avoid an
overload, note the power consumption rating of all the equipment connected to the circuit breaker before applying
power.
General Hazard Precautions
These recommendations address potential hazards that are common to all installations:
Elevated Operating Temperature
The maximum rated ambient temperature for the HDMI UTPro enclosure is 113° F (45° C).
All equipment should be installed in an environment compatible with the manufacturer’s maximum rated ambient
temperature. In a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be
greater than the ambient room temperature.
Caution: To protect the equipment from overheating, do not operate in an area that exceeds 113° F (45° C)
and follow the clearance recommendations in the “Caution” below for adequate airflow.
Airflow Restriction
The HDMI UTPro enclosure is designed to adequately dissipate the heat it produces under normal operating conditions;
however, this design is defeated when high heat producing equipment is placed directly above or below the enclosure.
The previous statement also applies to the HDMI-UTPRO-RX Receivers.
Caution: To prevent overheating, avoid placing high heat producing equipment directly above or below the
enclosure or the Receivers. The enclosure requires a minimum of one empty rack unit above and below
(three empty rack units are recommended). The Receivers should not be stacked to allow for adequate
cooling. If mounting in a rack using some type of tray, a minimum of one empty rack unit above and below is
recommended. Verify that the openings on the sides of the enclosure and the front and back of the
Receivers are not blocked and do not have restricted air flow.
Mechanical (Rack) Loading
When installing equipment in a rack, distribute the weight to avoid uneven mechanical loading.
Circuit Overloading
When connecting the equipment to the supply circuits, be aware of the effect that overloading the circuits might have on
over-current protection and supply wiring.
Instruction Manual – HDMI-UTPRO-0808
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Installation and Setup
Reliable Earthing (Grounding)
Reliable earthing of rack-mounted equipment should be maintained. If not using a direct connection to the branch circuit
(e.g., plugging into a power strip), pay particular attention to supply connections.
Caution: We recommend attaching all power cords to a surge protector and/or an AC line conditioner.
Unpacking
The HDMI-UTPRO-0808 Kit is shipped in two boxes (one contains the HDMI UTPro and the other contains the
HDMI-UTPRO-RX units). The invoice is sent separately; a packing slip is attached to the outside of each box.
The complete kit includes following items:
 HDMI-UTPRO-0808 Kit (enclosure, 8 receivers, 8 desktop power supplies)
 Standard US power cord (if shipped within the US)
 Rack ears with 8 screws per kit
 Other enclosure products as needed
The documentation includes:
 AMX HDMI-UTPRO-0808, Twisted Pair Dist Kit Quick Start Guide
Shipping boxes are marked as “Box __ of __,” where the first blank is the box number and the second blank is the total
number of boxes in the shipment.
Unpacking Tips
 Before fully unpacking the enclosure, inspect the shipping box for any signs of damage.
If a box is partially crushed or any sides have been broken open, notify the shipping agency immediately and
contact your AMX representative (see the warranty at www.amx.com).
 Once unpacking is complete, closely check the physical condition of the enclosure.
 Collect all documentation.
Note: Please save the original shipping container and packing materials. AMX is not responsible for damage
caused by insufficient packing during return shipment to the factory. Shipping boxes are available; contact
your AMX representative for details.
Instruction Manual – HDMI-UTPRO-0808
25
Installation and Setup
System Diagram
The diagram in FIG. 8 illustrates a basic A/V distribution system using an HDMI-UTPRO-0808 Matrix Switcher and
eight HDMI-UTPRO-RX Receivers.
Important: Each HDMI matrix switching output connector must be connected (with HDMI patch cable provided) to its corresponding HDMI transport input connector (1 to 1, 2 to 2, etc.).
HDMI
Source Device
HDMI
Source Device
HDMI
HDMI
Source Device
HDMI
HDMI
Source Device
HDMI
HDMI
HDMI
Source Device
HDMI
HDMI
Source Device
HDMI
Source Device
HDMI
Source Device
HDMI
HDMI
HDMI
UTP cable
UTP cable
UTP cable
AC
Power
Ethernet cable (to LAN)
UTP cable
UTP cable
HDMI-UTPRO-RX
HDMI
Display
Device
UTP cable
UTP cable
UTP cable
HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX
HDMI
Display
Device
HDMI
Display
Device
HDMI
Display
Device
HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX
HDMI
Display
Device
HDMI
Display
Device
HDMI
Display
Device
HDMI
Display
Device
FIG. 8 System Diagram
Rack Installation and System Setup
The HDMI UTPro enclosure can be mounted in a standard EIA 19 in. (48.26 cm) rack. Rack installation ears are
included, and directions for mounting the rack ears are included in the rack installation instructions on page 28.
Important: The system requires at least one empty rack unit above and below the enclosure to allow
adequate airflow; three empty rack units are recommended.
Required items for rack installation:
Enclosure
Standard EIA 19 in. (48.26 cm) rack
 Rack ears with 8 screws per kit
Screwdriver
Screws that fit your rack for mounting the enclosure
 Standard US power cord (if shipped within the US)
Optional items for rack installation:
 Surge-protector(s) – highly recommended
 A laptop computer or PC with a null modem cable (for communication with the HDMI UTPro via the
Control / RS-232 port)
Instruction Manual – HDMI-UTPRO-0808
26
Installation and Setup
Installation Recommendations
Write the system’s serial number in an easily accessible location before installing the HDMI UTPro in a rack.
The system’s serial number is located in two places on the enclosure: on the left rear and on the left side of
the enclosure near the power receptacle. The serial number also displays at the end of the product name in
NetLinx Studio’s ZeroConfig tree.
Use an earth-grounded power cord / system with the HDMI UTPro.
Attach all power cords to a single surge protector and/or an AC line conditioner.
Apply power to the HDMI UTPro enclosure before applying power to its source and destination devices.
Installation Procedure
A flow chart showing the installation sequence is in FIG. 9. The procedure on page 28 provides general steps with
references to detailed information found in later sections of the manual.
FIG. 9 Installation procedure
Caution: To prevent overheating, avoid placing high heat producing equipment directly above or below
the enclosure or the Receivers. The enclosure requires a minimum of one empty rack unit above and below
(three empty rack units are recommended). Stacking Receivers will not allow the units adequate cooling.
If mounting in a rack using some type of tray, a minimum of one empty rack unit above and below is
recommended. Verify that the openings on the sides of the enclosure and the front and back of the
Receivers are not blocked and do not have restricted air flow.
Instruction Manual – HDMI-UTPRO-0808
27
Installation and Setup
To install and set up an HDMI UTPro in a rack:
1. Attach the rack ears per FIG. 10 (ears provided).
FIG. 10 Attach rack ears to sides of enclosure
2. Place the enclosure in the rack and attach front-mounting screws to hold it firmly in place.
Tip: When placing an enclosure, keep in mind that the optimal viewing angle for a control panel is eye level.
3. Attach the source devices; see “Attaching Cables for Switching/Transport” on page 29 and “Setting Up HDMI
Systems” on page 60.
Do not apply power to the devices until after the HDMI UTPro has power (Step 10).
4. Attach the patch cables from the HDMI outputs on the top to the HDMI inputs on the bottom; be sure each patch
cable is connected to corresponding numbers (1 to 1, 2 to 2, etc.).
5. Attach the HDMI-UTPRO-RX Receivers and destination devices see “Attaching Cables for Switching/Transport”
on page 29. For mounting information for the Receivers, see page 15.
6. Optional for HDMI-UTPRO-RX Receivers – Connect IR equipment; see page 32.
7. Establish network communication with a NetLinx Controller; see “Establishing an Ethernet 10/100 Network
Connection” on page 33.
8. Optional for the Serial port (RJ-12 / RS-232) – Establish serial communication with an external serial control
device; see “Serial Port (RJ-12)” on page 36.
9. Optional for the Control port (DB-9 / RS-232) – Establish serial communication with an external serial control
device; see “Control Port (DB-9)” on page 39.
10. Apply power to the system according to the power-up procedure; see “Applying Power and Startup” on page 40.
11. Configure the system via the Zero-Config utility in NetLinx Studio (Version 3 or higher is required) and the
WebConsole; see the “HDMI UTPro WebConsole” chapter on page 69.
Note: We recommend using a surge protector and/or an AC line conditioner.
12. Execute a test switch to make sure the system is working properly; see “Executing a Test Switch” on page 41.
Additional Installation Options
We recommend priming the system for InstaGate® Technology, which will significantly reduce the HDCP
latency and interruptions on all displays in the system (see page 66).
If necessary, EDID Programmer software (located at www.amx.com) is available for re-programming the
HDMI connectors (see page 101).
Instruction Manual – HDMI-UTPRO-0808
28
Installation and Setup
Important Twisted Pair Cable Recommendations
The requirements are the same for the twisted pair cable used with the ICS LAN 10/100 (Ethernet) connector and with
the DXLink (RJ-45) connector.
Twisted pair cable is designed to carry Full HD content over 100 meter (328 ft.) cables with control. For cable
specifications, see page 19. In a typical installation, the cables should be stretched to their full length between the
Transmitters and Receivers and the enclosure.
To keep from incurring video issues, the installation must use quality Cat5e, Cat6/6e, Cat6a, Cat7, SF/UTP,
S/FTP, or F/UTP cable. Do not use low skew cable or media twist category cable.
Twisted pair cable quality required in order to reach the 100 meter distance should meet ANSI/TIA/EIA
568A-5 or better specification and be rated for 250 MHz or better. For cable runs approaching the 100 meter
limit, Cat6/6e, Cat6a or Cat7 is recommended.
Do not use a tightly bundled or rolled cable.
Be sure to avoid kinks by following the manufacturer’s minimum bend radius.
Minimize service loops or coils whenever possible as they will reduce overall cable performance.
Transmission line performance can be impaired by the cable being placed in close proximity to electrically
noisy devices or other cables. Tight bundling of cables should be avoided in long run applications to reduce
crosstalk issues.
Cable end terminations should meet the TIA specification of the cable used to ensure optimal performance.
If running Cat5e or Cat6 cables together in a bundle, they can only be coupled for a distance of up to
60 meters before they must be separated over the remainder of the run. Cat6a and Cat7, which are shielded by
definition, can be bundled for the entire 100 meter run.
Important: DXLink twisted pair cable runs for DXLink equipment should only be run within a common
building.
Attaching Cables for Switching/Transport
Top – HDMI Inputs and HDMI Outputs (Used for Matrix Switching)
The HDMI matrix switching inputs and outputs are on top and provide the system its switching capability. The 8 input
connectors are on the left side, and the 8 output connectors are on the right. The input and output connectors are
numbered separately. The source devices connect to the HDMI input connectors. The HDMI output connectors connect
to the HDMI input connectors on the bottom that are used for transport.
Note: If the installation requires only local destinations (not long cable runs), you can cable the HDMI matrix
switching outputs directly to the local devices. However, by using the transport connectors and included
Receivers, you gain the benefit of the NetLinx functionality of end point control which is included in the
HDMI UTPro's transport function. (Also note that short and long cable runs can be mixed-and-matched within
an installation.)
Bottom – HDMI Inputs and UTP Outputs (Used for Transport)
The 8 HDMI input and 8 UTP (RJ-45) output connectors used for transport are on the bottom and enable the system to
transport the HDMI signals over UTP cables. The HDMI matrix switching output connectors connect to the HDMI
transport input connectors. The UTP output connectors connect to the HDMI-UTPRO-RX Receivers, which in turn
connect to the destination devices.
Important: Do not use a tightly bundled or rolled cable. In addition, minimize service loops or coils whenever
possible as they will reduce overall cable performance.
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Installation and Setup
LEDs on RJ-45 Connectors
Green LED
Yellow LED
FIG. 11 RJ-45 connector LEDs
The following information applies to the LEDs on the UTP (RJ-45) transport connectors on the HDMI UTPro enclosure
and to the Input (RJ-45) connector LEDs on the Receivers.
Green:
On – link has been established
Off – no link
Yellow:
On – HDCP handshaking has occurred successfully
Blinking – no HDCP
Off – no HDMI
UTP Cable Requirements
UTP cable was designed to carry Full HD content over 100 meter (328 ft.) cables with control. For cable specifications
for the HDMI UTPro, see page 19.
In a typical installation, the cables should be stretched to their full length between the HDMI UTPro enclosure and its
Receivers. Service loops or coils of the cable will reduce the overall cable performance and should be minimized
whenever possible. The total run of a UTP cable installation may include up to two patch cables, typically as connections
to RJ-45 wall jacks (FIG. 12).
RJ-45
RJ-45 wall jack
Patch cable
RJ-45
RJ-45 wall jack
Transport cable
Y
X
Patch cable
Z
Cable Length:
• X ≤ 5 meters
• Z ≤ 5 meters
• Y ≤ 100-X-Z meters
FIG. 12 UTP cable installation (only X and Z can be patch cables)
UTP Cable Pinouts
We recommend using the T568A pinout specification for termination of the UTP cable used with the UTP transport
connectors on the HDMI UTPro enclosure. The T568B pinout specification is also supported.
FIG. 13 UTP cable pinouts for T568A and T568B specifications
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Installation and Setup
Important: Before attaching source and destination devices, we recommend reading the “Setting Up HDMI
Systems” chapter for information on concerns and considerations you should be aware of when switching
HDMI (see page 60).
HDMI matrix switching input
HDMI matrix switching output
Source device
HDMI cable
HDMI patch cable
HDMI transport input
UTP cable up to 100 m (328 ft.)
Destination device
UTP (RJ-45) transport output
HDMI-UTPRO-RX
HDMI cable
FIG. 14 Cables connected for switching/transport from the first source to the first destination device
Important: UTP cable quality required in order to meet 100 meter distance should meet
ANSI/TIA/EIA 568A-5 or better specification and be rated for 250 MHz or better.
To attach cables for switching/transport:
1. Attach an HDMI cable from the first source device to the first HDMI matrix switching input connector.
2. Attach one end of an HDMI patch cable (provided) to the first HDMI output connector.
3. Attach the other end of the HDMI patch cable to the first HDMI transport input connector.
4. Repeat Steps 1 through 3 for the remaining source devices; be sure each patch cable is connected to corresponding
numbers (2 to 2, 3 to 3, etc.). The number for the HDMI matrix switching output connector and number for the
HDMI transport input connector must match for each patch cable.
5. Attach a UTP cable to the first UTP (RJ-45) transport output connector.
6. Attach the other end of the UTP cables to the RJ-45 input connector on the first HDMI-UTPRO-RX Receiver.
For mounting information for the Receivers, see page 15.
7. Repeat Steps 5 and 6 for the remaining Receivers.
8. Connect the HDMI-UTPRO-RX Receivers to the destination devices using HDMI cables.
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Installation and Setup
IR Control (Optional)
For information on the equipment needed for IR control, see page 16.
IR Receiver
FIG. 15 IR Receiver (FG-IR03 - not included)
To connect an IR Receiver to the HDMI-UTPRO-RX Receiver:
1. Connect the IR03 IR Receiver (FG-IR03) cable to the IR Rx port on the Receiver.
2. Run the cable and attach the IR receiver bud so that it has a clear line-of-sight with the intended remote control
device.
3. Repeat Steps 1 and 2 as necessary for additional IR remote units.
IR Emitter
FIG. 16 IR Emitter (FG-IR01 - not included)
To connect an IR Emitter to the HDMI-UTPRO-RX Receiver:
1. Connect an IR01 IR Emitter cable (FG-IR01) to the IR Tx port on the Receiver.
2. Run the other end of the IR TX cable to the display device and locate the IR window.
3. Attach the IR Emitter bud over the device’s IR sensor by removing the cover on the reverse side of the Emitter and
sticking the bud directly over the IR window.
4. Repeat Steps 1 through 3 as necessary for additional IR remote units.
When installation of the IR Receiver and IR Emitter is complete, load the appropriate driver (see page 98) and program
the IR remote according to the product’s documentation.
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Installation and Setup
Establishing an Ethernet 10/100 Network Connection
The LAN 10/100 (RJ-45) port provides Ethernet 10/100 BaseT connectivity. The following table lists the pinouts,
signals, and paring for the port.
Ethernet Pinouts and Signals
Pin
Signals
Connections
Pairing
Color
1
TX+
1 ------- 1
1 ------- 2
White / Orange
3 ------- 6
White / Green
2
TX-
2 ------- 2
3
RX+
3 ------- 3
Orange
4
no connection
4 ------- 4
Blue
5
no connection
5 ------- 5
White / Blue
6
RX-
6 ------- 6
Green
7
no connection
7 ------- 7
White / Brown
8
no connection
8 ------- 8
Brown
FIG. 17 diagrams the pinouts and signals for the network RJ-45 connector and cable.
FIG. 17 Ethernet RJ-45 wiring diagram
Important: By default, the HDMI UTPro is configured for DHCP. For details, refer to the IP Settings section
on page 75.
Note: Consult the Network Administrator for correct cabling from the HDMI UTPro onto the network. For
remote connectivity, the Firewall may have to be configured to open port 1319 for remote connectivity over
UDP.
Cable Requirements for LAN Connection (or a PC’s NIC card)
An RJ-45 cable (either crossover or straight-through) is required to connect the HDMI UTPro to a LAN. The same type
of cable can also be used to connect the HDMI UTPro directly to a network card in a PC; for special instructions, see
Workaround on page 35.
NetLinx LED
The NetLinx LED is to the left of the LAN 10/100 connector. When the LED is illuminated, the NetLinx connection is
active.
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Installation and Setup
LAN LEDs
LEDs on LAN 10/100 (Ethernet) RJ-45 Connector
NetLinx LED - Active connection
Yellow LED - Speed Status
Green LED - L/A (link/Activity) Status
FIG. 18 LAN 10/100 port LEDs
The LAN 10/100 port is an Ethernet link connector, handling Ethernet 10/100 connections for 100 Mbps (megabits per
second) and 10 Mbps. (This connection is compatible with most Ethernet based LANs.)
The two small rectangular LEDs on the LAN 10/100 connector indicate the following.
Yellow Speed Status LED:
ON – Speed status is 100 Mbps
Off – Speed status is 10 Mbps
Green L/A (Link/Activity) Status LED:
ON – Link status is active (when Ethernet cables are connected and terminated correctly); blinks when
receiving Ethernet data packets
Off – Link status is not active
Note: When the connection is made, the DHCP server on the network will automatically assign an IP
address. If you power down and power back up, the DHCP server will reassign the IP address, which may or
may not be the same address it assigned before. To prevent the possibility of the IP address changing at
power up, you can change the DHCP IP address to a static IP address (see page 75).
System Setup for a LAN Connection
Important: The HDMI-UTPro uses DHCP by default.
The system setup example below illustrates an HDMI UTPro connected to a LAN. Both computers in the illustration
have access to the enclosure, as does the NetLinx Controller.
FIG. 19 HDMI UTPro connected via a LAN to two PCs and a NetLinx Controller
Tip: The directions on the following page assume that you are connecting the HDMI UTPro to an active
LAN (network) that utilizes DHCP. If not, see the “Workaround” below the instructions first.
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Installation and Setup
To connect an HDMI UTPro to a LAN:
1. Complete the installation of the HDMI UTPro including power up of the system.
2. Insert one end of the RJ-45 link cable into the LAN 10/100 port on the enclosure.
3. Connect the other end of the RJ-45 link cable to a LAN hub or switch. The network will automatically assign a
DHCP IP address (the assigned IP address can then be changed to a static IP address, see page 75). If the LAN does
not utilize DHCP, see the “Workaround” below.
4. Check the indicator LEDs for the LAN 10/100 connector (see page 34).
5. Determine the IP address by accessing Zero-Config information NetLinx Studio WebConsole (see below). Make
note of the IP address to use in the test procedure at the top of page 36. NetLinx start up takes approximately
3 minutes.
6. Complete the installation by testing the connection (see the instructions on page 36).
Note: The LAN 10/100 port can also be used to Telnet into the HDMI UTPro to determine its MAC Address
(see page 131).
Workaround for Networks that Do Not Utilize DHCP
If the network does not utilize DHCP, you must connect either to a standalone router that supports DHCP or to a PC that
is running DHCP emulation software. Once the router or PC assigns a DHCP IP address, that IP address is used to access
the WebConsole from which you must then change the DHCP IP address to the static address provided by your Network
Administrator before you connect the HDMI UTPro directly to the LAN.
Determining IP address for HDMI UTPro
The HDMI UTPro features a built-in zero-configuration networking client that allows you to determine the unit’s
IP address for the HDMI UTPro WebConsole via Bonjour for Windows® or a similar zero-configuration client.
Zero-configuration (or zeroconf, also known as “Bonjour”) technology provides a general method to discover services
on a local area network. In essence, it allows you to set up a network without any configuration.
To determine the DHCP IP address that the network assigned to the HDMI UTPro in Step 3 of the previous instructions,
you can access the unit via NetLinx Studio.
NetLinx Studio version 3.0 (or higher) features a “Zero-Config” tab in the Workspace window. This tab provides
Zero-Config networking functionality within NetLinx Studio.
Note: Refer to the NetLinx Studio online help for details on using Zero-Config.
The following assumes that the WebConsole connection (LAN 10/100 port) is to the same LAN as the PC running
NetLinx Studio and the NetLinx Master for the HDMI UTPro.
To determine the IP address by accessing the HDMI UTPro via Zero-Config:
1. In NetLinx Studio (v3.0 or higher), left-click the Zero-Config tab on the Workspace Bar to open the tab.
HDMI UTPro
IP address for HDMI UTPro
Zero-Config tab
FIG. 20 NetLinx Studio showing the Zero-Config tab and the IP address for an HDMI UTPro
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Installation and Setup
2. Right-click anywhere in the Workspace and select Refresh Zero-Config List to generate an initial listing of all
Zero-Config devices that have been detected (FIG. 20).
3. Click the plus symbol (+) to the left of the “AMX HDMI-UTPRO-0808” in the Zero-Config list to expand its
information. The HDMI UTPro’s current IP Address is listed below the device name.
To test the HDMI UTPro WebConsole connection:
1. Launch a browser on your PC.
2. In the address bar of the browser, type the IP address and press Enter (to determine the IP address, see the previous
instructions or contact your Network Administrator).
If the WebConsole does not open, see the “WebConsole Troubleshooting” section on page 80.
For WebConsole setup details, see the “HDMI UTPro WebConsole” chapter on page 69.
Note: For additional information on Zero-Config or the WebConsole, see the “Programming Guide – NetLinx
Integrated Controllers” at www.amx.com.
Serial Port (RJ-12)
The Serial port displays in NetLinx Studio as Port 2 of the HDMI UTPro and can be used to control an additional local
device. The port is an RJ-12 connector and may require an adapter cable to connect to the external device under control
(e.g., a Blu-Ray player). The Serial port on the HDMI UTPro has same functionality as the Serial ports on the Receivers
(which also display as Port 2 in NetLinx Studio). For cable adapter information, see page 37. Pinout information is on
page 38.
Important: This port cannot be used to control the HDMI-UTPRO-0808 or to send serial commands to any
of the Receivers (the LAN 10/100 port is used for both of these functions).
Note: Attaching an additional external device is an optional procedure in the installation process.
FIG. 21 Device control flow diagram
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Installation and Setup
Cable Adapter Kit for Serial port (RJ-12)
Serial Port - Default Communication Settings
The default serial settings for the Serial port are listed in the table below. The settings can be altered by sending
SEND_COMMANDs to Port 2 of the HDMI UTPro (see page 87) or the Receiver (see page 92).
Default Serial Port Settings
Baud Rate
9600
Data Bits
Serial port (RJ-12) connector
8
Parity
None
Stop Bits
1
Flow Control
None
FIG. 22 Serial (RJ-12) port on the HDMI UTPro
Cable Adapter Kit (FG-RS01K)
A cable adapter kit is available that contains an RS-232 serial transmit, straight-through, adapter cable and two
adapters. The kit allows you to use the adapter cable in one of three ways depending on your needs.
Serial port as DTE (data terminal equipment) interface with male connection:
Note: This cable configuration provides the equivalent of a serial port connection to a NetLinx Master.
Null Modem
Male-Female
Adapter
DB-9 Serial Port Pinouts
(male connector)
RS-232
Male-Male
Adapter
Pin 2: RX signal
Pin 3: TX signal
Pin 5: GND
FIG. 23 DTE interface with male connection
Serial port as DTE interface with female connection:
DB-9 Serial Port Pinouts
(female connector)
RS-232
Null Modem
Male-Female
Adapter
Pin 2: RX signal
Pin 3: TX signal
Pin 5: GND
Female
FIG. 24 DTE interface with female connection
Serial port as DCE (data circuit-terminating equipment) interface with male connection:
DB-9 Serial Port Pinouts
(male connector)
RS-232
Male-Male
Adapter
Pin 2: TX signal
Pin 3: RX signal
Pin 5: GND
FIG. 25 DCE interface with male connection
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Installation and Setup
RS-01 Adapter Cable (FG-RS01)
The adapter cable can be ordered by itself for a DCE interface with female connection.
Serial port as DCE interface with female connection:
DB-9 Serial Port Pinouts
(female connector)
RS-232
Pin 2: TX signal
Pin 3: RX signal
Pin 5: GND
Female
FIG. 26 DCE interface with female connection
Serial Port (RJ-12) Pinout
Serial Port (RJ-12) Pinout
The following table provides the pinout configuration for the RJ-12 connector (Serial port) on the HDMI-UTPRO-0808
and also on the HDMI-UTPRO-RX Receiver.
RX RJ-12 Pinout
Function
Abbreviation
Data Set Ready
DSR
RJ-12 Connector
Pin 1
Transmit Data
TD or TX or TXD
Pin 2
Receive Data
RD or RX or RXD
Pin 3
Signal Ground
GND
Pin 4
Signal Ground
GND
Pin 5
Data Terminal Ready
DTR
Pin 6
To connect an external serial device:
1. Plug the RJ-12 end of the adapter cable into the Serial port on the HDMI UTPro
(or Receiver).
2. As needed – Connect cable adapter(s) per the desired Cable Kit option on the
previous page.
3. Plug the DB-9 end of the adapter cable (or the end cable adapter) into the serial
port on the external device.
HDMI UTPro
RJ-12 Port Settings
Baud Rate
Data Bits
Parity
Stop Bits
Flow Control
9600
8
None
1
None
4. Check to be sure that the device’s serial port settings and serial port settings on the enclosure (see table to the right)
correspond to each other. If necessary, the default settings on the HDMI UTPro can be changed; see page 87.
Caution: To avoid system damage, follow the power-up sequence on page 40.
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Installation and Setup
Control Port (DB-9)
The Control (DB-9 port) on the HDMI UTPro is reserved for firmware upgrades to the CPU. If needed, this port can also
attach to a PC for using EDID Programmer or XNConnect software or for other traditional serial port functions
(e.g., BCS commands or third-party control*).
The Control port can be used for matrix switching control functionality as an alternative to Native NetLinx control
(which is accessed through the LAN 10/100 port and includes additional NetLinx functionality). We recommend using
only one at a time, with native NetLinx as the preferred method and the RS-232 port as a backup because commands on
the Native NetLinx connection will be accepted on a first come/first served basis (which may conflict with the BCS
commands).
* If using a third-party controller, see the controller documentation for operating instructions.
Note: Attaching an external serial controller is an optional installation procedure.
Control (DB-9) port
FIG. 27 Control port (DB-9 connector)
Attaching Control Port to an External Serial Controller (Optional)
An external serial controller is any device that can send and receive ASCII code over an RS-232 (null modem) serial
cable attached to the Control port on the rear of the enclosure. PCs are common serial controllers. PC requirements for
BCS (Basic Control Structure) commands are provided below; for the EDID Programmer, see page 103; and for
XNConnect, see page 111.
PC Requirements for BCS
Windows XP Professional® or Windows 2000®
 Terminal emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal)
Serial port
To establish external serial control over a null modem serial cable:
1. Use a null modem cable that matches the pin diagram in FIG. 28 for RS-232 without hardware flow control. The
AMX equipment requires pins 2, 3, and 5 only.
HDMI UTPro: DB-9
PC: DB-9
FIG. 28 RS-232 null modem pin diagram, no hardware flow control
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Installation and Setup
2. Plug one end of the null modem serial cable into the Control (RS-232) port on the enclosure.
Null modem serial cable
FIG. 29 Attach null modem serial cable to serial port
3. Plug the other end of the serial cable into the serial port on the PC (or serial
HDMI UTPro
DB-9 Port Settings
controller/device).
4. Open the serial communication software and set the PC’s port settings to match
the HDMI UTPro default port settings (see table to the right). In addition to the
default baud rate of 9600, the HDMI UTPro enclosure supports baud rates of
19200, 38400, and 57600. The settings on the PC serial communication software
and the enclosure must correspond to each other.
Baud Rate
Data Bits
Parity
Stop Bits
Flow Control
9600
8
None
1
None
Caution: To avoid system damage, follow the power-up sequence on page 40.
Applying Power and Startup
The universal power receptacle on the enclosure will accept all major international standard power sources. Standard
US power cords are provided for installations within the US. Maximum power specifications are on the power receptacle
(also listed on page 17). Always use an earth-grounded power cord / system with an HDMI UTPro. The source electrical
outlet should be installed near the HDMI UTPro, easily accessible, and properly grounded. Power should come from a
building branch circuit. We strongly recommend using a dedicated line for the system’s power. To avoid an overload,
note the power consumption rating of all the equipment connected to the circuit breaker before applying power.
Caution: We recommend attaching all power cords to a surge protector and/or an AC line conditioner.
Power-Up Sequence
The power-up sequence provided assumes that the following items have already been completed:
The sources and destinations are attached (see page 29).
External control has been attached (unless the control panel is the primary source of control).
To apply power:
1. Plug the power cord into the power receptacle on the enclosure.
2. Plug the other end of the power cord into a power strip (we recommend a 30 A power strip) that is turned off.
3. Turn on the power strip. The Power Indicator on the front of the enclosure illuminates.
Important: We recommend using a regulated power supply for the HDMI-UTPRO-RX. If you exceed the
specified voltage level for the power jack on the RX (see page 22), the warranty will be void.
4. Apply power to the HDMI-UTPRO-RX Receivers.
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Installation and Setup
5. Apply power to the source and destination devices.
The Power indicator on the front of the enclosure illuminates (green), indicating that the enclosure is receiving
power.
The system is ready for a test switch (see the section below).
Note: For information on checking the software version, see page 56.
Control Panel Startup
After applying power and turning on the enclosure, the LCD on the control panel illuminates and displays the Function
menu screen (FIG. 30).
The system is ready for a test switch (see the section below).
Power indicator
Function menu screen
FIG. 30 Control panel startup screen
Executing a Test Switch
For the HDMI input connectors, the system stores sink information when a switch is executed and retains that
information even after the switch is disconnected. Therefore, we recommend becoming familiar with how HDMI
switching works in the HDMI UTPro by reading the “Setting Up HDMI Systems” chapter (see page 60) before
executing a test switch. Then execute the test switch to verify the system is working correctly, disconnect the test switch,
and clear the sink key cache (see page 68) before finishing the installation.
We suggest executing a test switch to verify the system is working properly before attaching all inputs and outputs.
Aside from having cables attached, the system is ready to execute switches when it ships from the factory.
The first two source and destination devices must be cabled according to the directions on page 31. After the devices are
connected, power must be applied to the enclosure and then to the devices before executing a test switch.
A test switch can be executed from any control method you plan on using with the system. Instructions for executing a
test switch with the control panel and with BCS commands are provided.
The following test switch procedure routes Input 1 to Output 2 (Level 0), disconnects all currently routed signals, and
clears the cache.
Executing a Test Switch Using the Control Panel
To execute a test switch from the control panel:
1. Press the Function Key.
The Function menu appears.
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Installation and Setup
2. Press the Select Key to choose Change.
This places the system in Change Mode (available Input and Output Keys turn blue).
3. Press Input Key 1.
Input Key 1 flashes indicating that it is ready to switch.
(Any outputs currently connected to Input 1 will turn white.)
4. Press Output Key 2.
Output Key 2 illuminates indicating that it is ready to accept the switch.
5. Press the Take Key.
Input 1 switches to Output 2, and the keys turn blue.
6. Clear the sink key cache (use either method) –
NetLinx commands: Enter SEND_COMMAND dvUTPro,"'INSTAGATECLEAR'" (clears the cache and disconnects
all currently routed signals).
Enter SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'" (persists the empty cache).
Or
BCS commands: Enter @et (clears the cache and disconnects all currently routed signals).
Enter ~app! (persists the empty cache). Note that the response to the @et command is @eV.
Executing a Test Switch Using BCS Commands
To enter BCS commands, the system must be attached via the Control (DB-9) port using a null modem serial cable to a
serial control device running a terminal emulation program. The settings on the PC serial communication software and
the enclosure must correspond to each other.
When using a terminal emulation program, command characters are entered and sent to the enclosure’s CPU (when the
enclosure responds, the command characters appear in the program splash screen). When all of the entered characters
appear in the splash screen, the command has been executed successfully.
The following test switch procedure routes Input 1 to Output 2 (Level 0), disconnects all currently routed signals, and
clears the cache.
To execute a test switch using BCS commands:
1. Enter the following BCS command line: CL0I1O2T
When the “T” appears, the system has successfully executed the command. If any other characters appear, the
command was not successful. Verify that the source signal is present (visible and/or audible) at the destination.
2. Enter @et (disconnects all currently routed signals and clears the sink key cache). Note that the response to the
@et command is @eV.
3. Enter ~app! (persists the empty sink key cache).
For a complete list of BCS commands and responses, see the Instruction Manual – BCS Basic Control Structure
Protocol at www.amx.com.
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Installation and Setup
Installation Troubleshooting
If the test switch did not execute correctly:
Check the power indicator on the front of the enclosure.
If it is not illuminated, check the power cords.
Verify the status of the test switch.
If using the control panel, press the Function Key, locate Status by scrolling with the Control Dial, press the
Select Key, and press Output Key 2.
If Input Key 1 illuminates, the system established a connection between the specified input and output
connector within the enclosure.
 If using SEND_COMMANDs, enter SEND_COMMAND dvUTPro,"'?C2'"
If C2-I1 appears, the test switch is routed.
If the status returns as routed correctly, the system established a connection between the specified input and
output connector within the enclosure.
 If using BCS commands, enter SL0O2T.
If SL0O2T(1) appears, the test switch is routed.
If the status returns as routed correctly, the system established a connection between the specified input and
output connector within the enclosure.
Check all link and signal connections on the rear of the enclosure to make sure everything is physically set up
correctly.
Check all power switches on the source and destination devices to make sure they are all turned on.
Check all signal connections on the source and destination devices to make sure everything is physically set
up correctly.
 Isolate source and destination equipment and cable problems by patching around the router using cable
adapters to check the overall signal path.
Attempt the switch again.
If the switch still does not work, contact technical support (see below).
Technical Support
If this Instruction Manual has not satisfactorily answered your questions regarding the HDMI-UTPRO-0808, please
contact your AMX representative or technical support. Have the system’s serial number ready. The system’s serial
number is normally located in two places on the enclosure: on the left rear and on the left side near the power receptacle.
We recommend recording your system’s serial number in an easily accessible location.
AMX Contact Information
3000 Research Drive, Richardson, TX 75082
800.222.0193
469.624.8000
Fax 469.624.7153
Technical Support 800.932.6993
www.amx.com
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Operating the Control Panel
Operating the Control Panel
Control Panel Overview
This section describes the components and features on the control panel on the front of the enclosure of the
HDMI UTPro.
Select Key
Control Dial
Cancel Key
LCD
Function Key
Input Keys 1-8
Take Key
Power LED
Output Keys 1-8
FIG. 31 HDMI UTPro - control panel components
The HDMI UTPro control panel features an LCD, a Function Key, a Control Dial, a Select Key, a Cancel Key, a Take
Key, Input and Output Keys, and a Power Indicator.
The Control Dial and Select Key work together for scrolling through the menus displayed on the LCD to place the
system into various modes (the types of operations, e.g., Change Mode) or to access lists for control operations. Once in
the desired mode, use the Input and Output Keys to select values and the Take Key to execute the operations (some
modes require using the Control Dial and Select Key to select values).
Function Key
The Function Key accesses the Function menu on the LCD.
As the Control Dial is turned, this menu displays the various command options, e.g., Status, Disconnect, etc. The
Function Key can be pressed at anytime to return the display to the Function menu.
Control Dial
The Control Dial scrolls through menu options and adjusts values.
The Control Dial is used in conjunction with the Select Key to choose commands and values on the LCD.
Select Key
The Select Key enters a selection. In addition, the Select Key can be used to execute global presets; however, the Select
Key cannot execute or disconnect switches. Pressing the Take Key executes or disconnects switches.
LCD (Function Menu)
The LCD displays the Function Menu. For an overview of menu options, see page 46.
Cancel Key
Pressing the Cancel Key clears an incomplete operation and returns the display to the beginning of a submenu or list.
The Cancel Key cannot undo a completed operation, i.e., an operation followed by the pressing of the Take Key.
Important: If the Cancel Key flashes, an error has occurred; a flashing Cancel Key must be pressed before
continuing.
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Operating the Control Panel
Take Key
The Take Key functions much like the Enter Key on a computer keyboard. Pressing the Take Key instructs the system to
execute or disconnect a switch. Prior to pressing the Take Key, the individual operation components are selected by
pressing the appropriate keys.
Input Keys (1-8) and Output Keys (1-8)
The Input and Output Keys correspond to the input and output connections on the rear of the enclosure. These keys are
used to select (or deselect) the inputs and outputs for routing source signals to destination devices as well as for status
operations. Input Keys are also used for locking and unlocking the control panel. When an Input or Output Key is
pressed, the channel name (e.g., O_Ch:0003 for Output 3) displays on the LCD. Hold the key down to display the name
longer.
Note: Custom channel names can be created in XNConnect (see page 113).
The Input and Output Keys illuminate depending on the mode (the type of operation) the HDMI UTPro is in:
Blue key – indicates that it can be selected as part of the current operation.
White or flashing white key – indicates that it has been selected and that further action is required to
complete the operation. A white key can also indicate routing status. White keys can be deselected.
When a key is flashing white, it cannot be deselected and does not display label information on the
LCD when pressed (to clear the operation, press the Cancel Key).
Non-illuminated key – is not available for the current operation.
Key State Example
Selected key flashing white
Available keys illuminated blue
Selected keys
illuminated white
FIG. 32 Example of key states during Change Mode
In the Key State example in FIG. 32, Input 3 is flashing white, indicating that it was selected first. Outputs 3, 6, and 7 are
illuminated white, indicating that they have also been selected (and can be deselected). The switch from Input 3 to
Outputs 3, 6, and 7 will be executed when the Take Key is pressed.
Power LED
The green Power LED illuminates when the HDMI UTPro is receiving power.
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Operating the Control Panel
Function Menu Overview and Options
The Function Menu is displayed on the control panel LCD screen and provides access to various control and setup
options for the HDMI UTPro (FIG. 33).
Use the Control Dial to
scroll through the options
in the Function Menu
Use the Select Key to
select options in the
Function Menu
Function Menu displayed
on LCD screen
FIG. 33 Function Menu displayed on the control panel LCD screen
The modes that apply to the HDMI UTPro are Change, Disconnect, Status, Lock, and Global Preset. While in a mode,
the same type of operations can be performed, e.g., when in Status Mode you can select various inputs to check the status
on without having to repeatedly put the control panel into Status Mode.
This section provides an overview of the menus and modes. Detailed information and instructions on the individual
modes are provided in the remainder of the chapter.
Use the Control Dial and Select Key to navigate the Function menu, submenus, and lists. The menus are loop menus
(each menu returns to the first item after you scroll past the last item).
Function Menu Options
The Function menu (FIG. 34) and its submenus access the different modes and lists used to control the
system.
Adjust Audio does not apply to the operation
of the HDMI UTPro
Local presets must be created in XNConnect
before this option appears
FIG. 34 Function menu options
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Operating the Control Panel
The Function menu and its submenus access the following modes and lists:
Function Menu
Change
Selecting Change places the system in Change Mode.
• The control panel must be in Change Mode to execute switches.
• While in Change Mode, select the Input and Output(s) Keys followed by the Take Key to execute
switches (see page 48).
Virtual Matrix
Selecting Virtual Matrix accesses the VMs that are defined for the system.
• The list contains 0:All and 1:Video.
• The setting does not need to be changed as the system functions the same for either VM. The
exception is if you create VMs to manage control of sources with limited sink support (see
page 119).
Status
Selecting Status places the system in Status Mode.
• While in Status Mode, signal status can be verified to confirm correct routing or routing to multiple
outputs without risk of accidentally executing a switch (see page 51).
Disconnect
Selecting Disconnect places the system in Disconnect Mode.
• While in Disconnect Mode, select the Input or Output Key(s) followed by the Take Key to
disconnect switches (see page 50).
• While in Disconnect Mode, the control panel does not indicate the current routing of selected inputs
or outputs.
Setup Options
Selecting Setup Options accesses this submenu’s option for checking the Software Version (see
page 56).
• Two submenu options, Default VM (Virtual Matrix) and Reload Config, do not normally apply
unless the configuration file has been modified (see page 110 and page 119).
Lock Panel
Selecting Lock Panel places the panel in Lock Mode at which time the password is entered to lock the
panel.
• Locking the control panel limits access which can prevent accidental switches (see page 55).
Adjust Audio
This submenu and the options under Adjust Audio do not apply to the HDMI UTPro.
Global Preset
Selecting Global Preset accesses this submenu’s options Execute Global Presets and Define
Global Presets (see page 51).
Local Preset
Selecting Local Preset accesses local presets that can be executed (see page 115).
Working With the Function Menu
To choose a mode, submenu, or list – Press the Function Key to access the Function menu.
Use the Control Dial and Select Key to choose the desired mode, submenu, or list.
To select inputs or outputs – Press the corresponding Input or Output Key.
Selected keys will change color or flash, depending on the routing state (see page 45).
To select values for fields (such as a global preset value) – Use the Control Dial and Select Key.
To execute a command – Press the Take Key.
Executing Switches (Change Mode)
A switch is an active connection between an input (source) device and one or more output (destination) devices. The
signals routed in a switching operation are individual signals or groups of individual signals coming through the
connectors on the rear of an enclosure. Executing a preset is a quick way to execute multiple switches at a time. For
information on local presets, see page 54; for information on global presets, see page 51.
Note: The number of the virtual matrix (default VM 0) that operations are currently being executed on is
displayed in the upper-right corner of the display. The HDMI UTPro functions the same for its two VMs, VM 0
and VM 1.
You can execute switches from the control panel using the steps on the following page or by executing a global preset
(see page 51).
When an Input or Output Key is pressed, the channel name displays on the LCD (e.g., O_Ch:0003 for Output 3). Hold
the key down to display the name longer.
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Operating the Control Panel
Note: When you put the panel in Change Mode, available keys will be blue and any unavailable ones will not
be illuminated. The first blue key selected flashes white and the next key(s) selected turns white. You can
toggle the non-flashing white keys between the selected (white) and deselected (blue) state before pressing
the Take Key. For more information, see page 45.
In an execute switch command either an input or an output can be selected first. To switch to multiple outputs, the Input
Key must be selected first. With the control panel you can select and deselect Input and Output Keys to modify the
switch as long as the keys are not flashing. Once satisfied with the switch selections, press the Take Key to execute it.
For new installations, we recommend that before attaching all inputs and outputs, you execute a test switch routing
Input 1 to Output 2 (the example used in the instructions below).
Note: You can return to the Function menu at any time by pressing the Function Key.
To execute a switch:
1. Press the Function Key.
The Function menu appears.
2. Press the Select Key to choose Change.
This places the system in Change Mode (available Input and Output Keys turn blue).
3. Press Input Key 1.
Input Key 1 flashes indicating that it is ready to switch.
(Any outputs currently connected to Input 1 will turn white.)
4. Press Output Key 2.
Output Key 2 illuminates indicating that it is ready to accept the switch.
5. Press the Take Key.
Input 1 switches to Output 2, and the keys turn blue.
6. Execute additional switches.
Or
Press the Function Key to return to the Function menu.
Note: The panel remains in Change Mode until the Function Key is pressed.
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Operating the Control Panel
Changing the Virtual Matrix
Selecting Virtual Matrix accesses the VMs that are defined for the HDMI UTPro.
The list contains 0:All and 1:Video (unless custom VMs have been created in XNConnect).
The setting does not need to be changed as the system functions the same for either VM.
Note: Virtual matrices are defined in XNConnect and stored in the system’s configuration file.
If you use VMs to limit control of sources with limited sink support, the VMs may need to be changed when you are
switching different inputs (for information on creating VMs for this purpose, see page 119).
Changing the virtual matrix does not change the default virtual matrix. The system will revert to switching on the default
virtual matrix when the power is cycled. For information on changing the default virtual matrix, see page 57.
The example below assumes additional VMs have been created and provides instructions for changing from routing
signals on VM 0 to routing on VM 2, a hypothetical VM labeled “Custom.”
To change the virtual matrix:
1. Press the Function Key.
The Function menu appears.
2. Locate Virtual Matrix by scrolling with the Control Dial.
3. Press the Select Key.
The V.Matrix list appears.
4. Scroll to 2:Custom.
5. Press the Select Key to enter your selection.
The display returns to the top of the V.Matrix submenu.
VM 2 becomes the new virtual matrix used for all operations.
VM used for all operations
6. Press the Function Key to return to the Function menu.
The HDMI UTPro is ready to make changes on VM 2.
The HDMI UTPro will remain on VM 2 for all operations until the virtual matrix is changed or power is cycled
(to set the virtual matrix as the default, see page 57).
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Operating the Control Panel
Disconnecting Switches (Disconnect Mode)
Disconnecting a switch deactivates the connection between an input (source) and one or more output (destination)
devices. Disconnecting an input disconnects all outputs currently receiving that source signal. An output can only be
connected to one input; therefore, disconnecting an output will only disconnect the connection between the output and
the input that is routed to it.
You can disconnect a switch by selecting either inputs or outputs from the control panel. Inputs and outputs can be
selected in the same disconnect command.
Although switches can be disconnected when the panel is in Change Mode, the advantage of using the Disconnect Mode
is that it can be used to quickly disconnect multiple outputs receiving a signal from the same input (by disconnecting the
input) or from different inputs (by disconnecting the outputs).
Note: When you put the panel in Disconnect Mode, available keys will be blue and any unavailable ones will
not be illuminated. When you select a blue key, it turns white. You can toggle the keys between the selected
(white) and deselected (blue) state before pressing the Take Key. For more information, see page 45.
Once the control panel is in Disconnect Mode, inputs and outputs can be selected and deselected by pressing the
corresponding Input and Output Keys. The disconnect command is not executed until the Take Key is pressed.
While in Disconnect Mode, the control panel will not show current routing for the inputs and outputs that are selected.
Caution: Disconnecting an input disconnects all outputs receiving that source signal even if a specific
output(s) is selected at the same time.
Note: You can return to the Function menu at any time by pressing the Function Key.
To disconnect inputs and outputs:
This example disconnects Inputs 1 and 3 and all outputs connected to them as well as Output 9.
1. Press the Function Key.
The Function menu appears.
2. Locate Disconnect by scrolling with the Control Dial.
3. Press the Select Key.
The system is in Disconnect Mode (all the available Input and Output Keys turn blue).
4. Press Input Keys 1 and 3 and Output Key 9.
The keys turn white indicating that they are selected.
5. Press the Take Key.
Inputs 1 and 3 (and all outputs connected to them) and Output 9 are disconnected as soon as the Take Key is
pressed, and the keys turn blue.
6. Execute additional disconnects.
Or
Press the Function Key to return to the Function menu.
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Operating the Control Panel
Verifying Signal Status (Status Mode)
Signal status can be verified to confirm that a switch has executed properly or to confirm correct routing to multiple
outputs (destinations). Input status and output status both function on the control panel. An output can only be connected
to one input (source); therefore, verifying the status of an output will illuminate only the one input it is currently
connected to. Verifying an input will illuminate all outputs currently receiving the input’s signal.
The advantage of using Status Mode (instead of Change Mode, which also indicates routing) is that status is verified
without the risk of inadvertently executing unwanted switches.
Once the control panel is in Status Mode, inputs and outputs can be selected by pressing the corresponding Input and
Output Keys without changing the routing state. The control panel stays in Status Mode until the Function Key is
pressed.
Note: You can return to the Function menu at any time by pressing the Function Key.
To verify the status of a signal:
1. Press the Function Key.
The Function menu appears.
2. Locate Status by scrolling with the Control Dial.
3. Press the Select Key. The system is in Status Mode (all available Input and Output Keys turn blue).
4. Press the Input Key that corresponds to the input you want to check.
The selected Input Key turns white, and any Output Keys receiving the input signal also turn white.
Or
Press the Output Key that corresponds to the output you want to check.
The selected Output Key turns white, and any Input Key routed to it also turns white.
5. Select another signal to verify.
Or
Press the Function Key to return to the Function menu.
Defining and Executing Global Presets (Global Preset Mode)
A global preset is a snapshot of an entire system’s state which enables that system state to be replicated at a later time.
The system state includes all current signal routings (regardless of the number of virtual matrices involved). Before
defining a Global Preset, route the system to the desired state. A global preset number is assigned to a system state
during runtime using the control panel (or BCS commands) and is stored in the switcher’s non-volatile memory. That
system state can then be restored at any time by selecting the assigned global preset number.
The HDMI UTPro can support up to 16 global presets.
AMX strongly recommends keeping track of the number used and the system’s routing state for each global preset. I
f another system state is assigned a previously used number, the former state will be automatically overwritten.
Important: Wait approximately ten seconds for the system to permanently store the global preset setting
before performing another operation.
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Operating the Control Panel
To define a global preset:
This example defines Global Preset 3, and the example on the next page executes Global Preset 3.
1. Route the system to the desired state.
2. Press the Function Key.
The Function menu appears.
3.
Locate Global Preset by scrolling with the Control Dial.
4. Press the Select Key.
The Global Preset submenu appears.
5. Scroll to Define Global.
6. Press the Select Key again to choose Define Global.
The Define Global list appears.
7. Scroll to Global Preset 3.
8. Press either the Select Key or the Take Key.
9. Wait approximately ten seconds for the system to store the global preset setting.
The current routing state can now be recalled as Global Preset 3, and the system returns to the Global Preset
submenu.
10. Press the Function Key to return to the Function menu.
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Operating the Control Panel
To execute a global preset:
1. Press the Function Key. The Function menu appears.
2. Locate Global Preset by scrolling with the Control Dial.
3. Press the Select Key. The Global Preset submenu appears.
4. Press the Select Key again to choose Execute Global.
The Execute Global Preset list appears.
5. Scroll to Global Preset 3.
6. Press either the Select Key or the Take Key.
Global Preset 3 is executed, and the system returns to the Global Preset submenu.
7. Press the Function Key to return to the Function menu.
Note: Status is not invalidated by global presets.
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Operating the Control Panel
Executing Local Presets (Local Preset Mode)
A local preset is a predetermined set of switches on a particular virtual matrix that are routed simultaneously. They are
stored in each enclosure’s configuration file and can be executed at anytime. “Local Preset” will not appear as a submenu
option in the Function menu if local presets have not already been defined. In addition, they will not appear if the system
is on a virtual matrix that does not have local presets.
Local presets are not programmed (defined) at the factory. To program them, use XNConnect (see page 115) or contact
your AMX representative (for contact information, see page 43). Once the local presets have been defined as part of the
configuration file, the new file must be loaded to the system’s CPU and reloaded to the control panel (see page 58).
Make sure the control panel is on the virtual matrix where the local preset resides. If no local presets have been defined
for the selected VM, the Local Preset submenu option will not be available on the Function menu.
Note: Executing a local preset does not change any system routings that are not part of the preset.
The example below executes Local Preset 3 on VM 0.
To execute a local preset:
1. Press the Function key.
The Function menu appears.
2. Locate Local Preset by scrolling with the Control Dial.
3. Press the Select Key.
The Local Preset list appears.
4. Scroll to 3:Training Rm 6.
5. Press either the Select Key or the Take Key.
Local Preset 3 is executed.
6. Press the Function Key to return to the Function menu.
Or
Execute another local preset.
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Operating the Control Panel
Locking and Unlocking (Lock Mode)
Locking the panel prohibits access to the system and can prevent accidental switching. The control panel can be locked
by entering a sequence of keys. The factory default password is the first five keys in the top row (Inputs 1, 2, 3, 4 and
Output 1). The password can only be changed by using XNConnect (see page 114).
Note: Locking the control panel only locks out operations from the front panel keys. While the control panel is
locked, SEND_COMMANDs and BCS commands are still fully functional through their normal ports. Neither
protocol has commands for locking or unlocking the control panel.
The panel remains locked if the power is cycled.
Locking the Control Panel
The following example uses the default password of “1 2 3 4 1” entered using the first five keys in the top row (Inputs 1,
2, 3, 4 and Output 1).
If you enter the wrong password while attempting to lock the control panel, an invalid password message appears and the
Cancel Key flashes. Press the Cancel Key to clear the error and then enter the correct password.
Note: For security purposes, the Input Keys do not turn white when pressed while locking and unlocking the
panel.
To lock the control panel:
1. Press the Function Key.
The Function menu appears.
2. Locate Lock Panel by scrolling with the Control Dial.
3. Press the Select Key.
The system is in Lock Mode.
4. In the following order, press Input Keys 1, 2, 3, 4 and Output Key 1 (default password).
The panel is locked, and all Input and Output Keys turn off.
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Operating the Control Panel
Unlocking the Control Panel
When the panel is locked and you press any key, the Unlock Panel screen appears and you have ten (10) seconds to enter
the password, or the control panel remains locked. If you wait longer than 10 seconds, press any key again before
entering the password.
If you enter the wrong password while attempting to unlock the control panel, an invalid password message appears and
the Cancel Key flashes. Press the Cancel Key to clear the error and then enter the correct password.
The following example uses the default password of “1 2 3 4 1” entered using the first five keys in the top row (Inputs 1,
2, 3, 4 and Output 1).
To unlock the control panel:
1. Press any key. The Unlock Panel screen appears, and the Input and Output Keys turn blue.
Important: You must enter the password within ten (10) seconds.
2. In the following order, press Input Keys 1, 2, 3, 4 and Output Key 1 (default password).
The panel unlocks and returns to the Function menu.
Setup Options
The following options are available under the Setup Options submenu:
Software Version – to display software version information for the control panel
Default VM – to change the factory default virtual matrix
Reload Config – to load local presets information to the control panel after they are created in XNConnect
Note: The submenu options Default VM and Reload Config do not normally apply to the HDMI UTPro unless
the configuration file has been modified (see page 110 and page 119).
Checking the Software Version (Software Version Screen)
The Software Version screen provides the following information:
Driver – control panel’s firmware version
Built – date the control panel’s software was built
Host – software version of the initial operating system (IOS) for the control panel
XNet ID – control panel’s XNet device number
FP Link baud 115200 – indicates a front control panel and the baud rate
To check the software version information for the control panel:
1. Press the Function Key.
The Function menu appears.
2. Locate Setup Options by scrolling with the Control Dial.
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Operating the Control Panel
3. Press the Select Key.
The Setup Options submenu appears.
4. Press the Select Key again to choose Software Version.
The Software Version screen appears.
Version number
5. Scroll to see additional Software Version information.
6. Press the Cancel Key to return to the Setup Options submenu.
Or
Press the Function Key to return to the Function menu.
Default Virtual Matrix
The factory default virtual matrix for the HDMI UTPro is All. It is not necessary to to change the default (the two factory
VMs switch identically), unless you have created VMs for control purposes to manage source devices with limited sinks
(see page 119).
When you choose a new default virtual matrix, the system will revert to that virtual matrix each time the system is
powered up even if you changed the virtual matrix using the V. Matrix list during normal operation. The power must be
cycled before the default virtual matrix changes are implemented. If you want to immediately switch on the default
matrix, either change the current virtual matrix (see page 49) or cycle the power.
The following example assumes additional VMs have been created and it provides instructions for changing the default
virtual matrix from “All” to a hypothetical VM labeled “Custom.” (The V.Matrix list contains all VMs that are currently
available on the system.)
To change the default virtual matrix:
1. Press the Function Key.
The Function menu appears.
2. Locate Setup Options by scrolling with the Control Dial.
3. Press the Select Key.
The Setup Options submenu appears.
4. Scroll to Default VM.
5. Press the Select Key.
The Default VM list appears.
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Operating the Control Panel
6. Scroll to 2:Custom.
7. Press the Select Key
The display returns to the top of the Setup Options submenu.
8. Cycle power to implement VM 2 as the default virtual matrix.
Or
Change the virtual matrix (see page 49) to immediately perform operations on the new default virtual matrix
without cycling power. (The next time power is cycled, VM 2 will be implemented as the default virtual matrix.)
Reloading the Configuration File
The configuration file contains system information that is loaded to the CPU in the matrix switcher. The Control Panel
automatically references this information during all of the control operations.
When changes are made to the configuration file in XNConnect (e.g., customizing channel names or creating presets),
the modified configuration file must be loaded to the system’s CPU using one of the Configure menu options (see the
XNConnect Help file).
If the configuration file was loaded to the system’s CPU using any of the following options, the control panel will need
to reload the file.
Configure / Configure Special – Virtual Matrix / any of the three choices
Configure / Configure Special – Hardware / Configure All Device Names
Configure Special (from the enclosure’s shortcut menu) / Configure Virtual Matrices
The file can be reloaded by following the directions below or by right-clicking the CP-15 icon (this is the icon used for
the HDMI UTPro control panel) in XNConnect and selecting Configure from the shortcut menu.
To reload the configuration file:
1. Press the Function Key. The Function menu appears.
2. Locate Setup Options by scrolling with the Control Dial.
3. Press the Select Key.
The Setup Options submenu appears.
4. Scroll to Reload Config.
5. Press the Select Key.
The display returns to the top of the Setup Options submenu, and the configuration file reloads from the CPU to the
control panel. (Depending on the file size, reloading may take a few moments.)
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Operating the Control Panel
System Error Codes on Control Panel LCD
If you are experiencing problems with your HDMI UTPro, you can enable error code reporting on the control panel’s
LCD (see below). If the system has an error code associated with the problem, the error code will then display on the
LCD.
The most common error code likely to appear on the LCD is listed in the table.
Most Common System Error Code
Error Code
Name
Meaning
Troubleshooting Strategies
EFF8002
Enclosure
time out error
The operation was not completed
before the timer expired.
• Re-send the command.
• Check the power indicators.
Other error codes rarely appear. Note that the error code in the table starts with an E. Error codes can also start with a W
(warning), an A (alarm, requires immediate attention), or an I (information). If an error code other than EFF8002
appears, note the specific number and contact technical support (see page 43).
The following instructions are for using a terminal emulation program on a PC (to establish connection, see page 39).
To enable error code reporting:
1. Enter $ERR=1!
The system responds with V
Note: If the power is cycled, you will need to enable error code reporting again.
To turn off error code reporting:
1. Enter $ERR=0!
Error Codes – General Troubleshooting
Error codes can appear either on the control panel or in a terminal emulation program, such as TeraTerm, PuTTY, or
HyperTerminal.
When you are using the control panel, one of the most common troubleshooting strategies is to re-send the command to
see if the error was simply a time out error.
When you are using BCS (Basic Control Structure) commands, one common troubleshooting strategy is to enter the
command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change
command).
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Setting Up HDMI Systems
Setting Up HDMI Systems
Applicability Notice
This chapter pertains to using the HDMI UTPro’s HDMI matrix switching connectors and the HDMI and UTP transport
connectors in conjunction with HDMI-UTPRO-RX Receivers for setting up an HDMI system.
The HDMI connectors are designed to route high-resolution HDMI or DVI signals with or without HDCP
(High-bandwidth Digital Content Protection). DVI signals must be, single-link DVI signals and are connected only with
the use of a cable adapter. Destination devices with either DVI-I or single-link DVI-D connectors are supported.
The HDMI connectors are HDMI and HDCP 1.3 compatible. The connectors feature AMX HDCP InstaGate®
Technology* for low-latency switching of HDCP protected content and supports computer video up to 1920x1200 and
HDTV up to 1080p. The connectors also support embedded audio both linear PCM (stereo audio) and non-linear PCM
(Dolby 5.1 and DTS 5.1).
The connectors are pre-loaded with the most common EDID settings to ensure proper functionality with source devices.
The EDID Programmer (see page 101) allows specific display EDID settings to be custom loaded on each input if
desired and is available at www.amx.com.
* InstaGate® Technology significantly reduces the HDCP latency and interruptions on all displays in a system. HDCP
latency and interruptions are typically experienced when High-Bandwidth Digital Content Protection (HDCP)
authenticates HDMI or DVI source and destination devices. InstaGate® Technology effectively “opens the gate” by
pre-authorizing connected source and destination devices to satisfy HDCP authentication.
System Overview
The HDMI UTPro provides true matrix switching for complete distribution of high resolution digital video and
embedded audio (cannot breakaway the audio) from 8 sources to any or all of 8 destinations. Full HDMI support allows
1080p protected entertainment content to be switched freely, while high resolution capabilities (1920x1200) provide the
advantage of being able to use this solution to switch high resolution computer images or a combination of both.
The HDCP standard was established to prevent the unauthorized transfer of protected audiovisual content between
devices.
The HDMI UTPro routes HDCP (content-protected) and non-HDCP digital audiovisual signals. If HDCP is applied, the
transmitted video is encrypted. The HDMI matrix switching input connectors act as HDCP receivers (RXs), and the
output connectors act as HDCP transmitters (TXs). If the content is protected (HDCP), the HDMI UTPro acts as an
HDCP repeater, allowing the source device to authenticate each destination device (and repeater) that it is routed to.
Once the authentication is complete, the encrypted content begins to display on the destinations.
Note: The HDMI UTPro does not support CEC.
HDMI UTPro System Conditions
HDCP is used only when the source content is copyright protected. Unprotected content is not affected and
may be routed as desired.
If a source device enforces HDCP compliance, only those destination devices which are HDCP compliant
(as judged so by the source device) will be capable of displaying the source’s HDCP protected content.
Each HDMI matrix switching input on the HDMI UTPro supports a maximum of 16 downstream devices,
which are referred to as sinks (destination devices and repeaters).
Normally, all devices used in an HDMI system are HDCP compliant. Each HDCP capable device model has a unique set
of confidential keys (used to encrypt and decrypt the data).
The content protection process for the point-to-point connection between the upstream transmitter on the source device
and an HDMI matrix switching input connector (RX) and on through the HDMI output connector (TX) to the destination
device* includes five steps.
* This applies whether the HDMI matrix switching output is cabled directly to the destination device or cabled through
the HDMI transport inputs, UTP transport outputs, and the HDMI-UTPRO-RX Receivers before reaching the
destination device.
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Setting Up HDMI Systems
Five Steps in Content Protection Process
1. The HDMI UTPro uses an authentication protocol to verify that the display device is licensed to receive the content.
2. The transmitter on the source device uses authentication protocol to verify that the HDMI UTPro matrix switching
input (RX) and any routed downstream sinks are licensed to receive the content.
3. The content is encrypted and transmitted.
4. The source device’s transmitter periodically verifies that the HDMI UTPro input is still synchronized and capable
of decrypting the protected content.
5. The HDMI UTPro periodically verifies that the display device(s) is still synced and capable of decrypting the
protected content.
Note: If the source does not support HDCP, the display device does not need to support HDCP. The
unencrypted content from the source is simply routed through the output(s) to the display device(s).
Unsuccessful Transmission in System
Note: Be sure the destination devices support the resolution of the source device.
If an HDMI-UTPRO-0808 system does not successfully transmit the protected content to any of the routed sinks, it may
indicate one of the following conditions:
Invalid key – The HDMI-UTPRO-0808 enclosure’s output connector detected an invalid authentication key
on the destination device.
Non-compliant device – The sink device is not HDCP compliant or has had its authentication key revoked.*
Source sink support limit exceeded – The source device has been routed to more sinks (display devices and/or
repeaters) than it can support.
HDMI-UTPRO-0808 HDMI input sink support limit exceeded – The input is actively routed to more than
16 downstream sinks (display devices and/or repeaters).
* Key revocation is handled strictly by the source device. The HDMI-UTPRO-0808 does not take any action with
respect to revoked keys.
Supported Number of Sinks
HDCP source devices and the HDMI UTPro inputs each support a specific maximum number of sinks.
HDCP Source Device
Each source has a specific number of sinks (repeaters and/or destination devices) that it can support in addition to the
first downstream repeater (which may or may not be an HDMI-UTPRO-0808 enclosure). The number of sinks the
source supports downstream of the first repeater is determined by the source’s manufacturer.
HDMI-UTPRO-0808
Each input on the HDMI-UTPRO-0808 enclosure supports a maximum of 16 downstream sinks (repeaters and/or
destination devices). The HDMI-UTPRO-0808 enclosure, which functions as a repeater, may or may not be the first
repeater in the system. The HDMI-UTPRO-RX Receiver does not count as a sink.
Once a source is routed through the HDMI-UTPRO-0808 enclosure to a sink, that sink’s key is added to the input’s sink
key cache (list of supported sinks) and remains in the cache even if the sink is disconnected.
One Sink Too Many
Tip: We recommend keeping track of the number of sinks (repeaters and destinations) in a system to avoid
the problem of having one too many.
If you attempt to route the source to an additional sink past its limit or the HDMI UTPro input’s limit of 16 (whichever
occurs first), the protected content will not be transmitted to any of the routed sinks.
Having one sink too many can occur in two different cases (the solution for each is also different).
If a source supports less than 16 sinks downstream from the HDMI UTPro and an additional sink past the
source’s limit is added anywhere in the system, the protected content stops transmitting. Removing a repeater
between the source and the HDMI UTPro enclosure will restore transmission of protected content.
Disconnecting a sink downstream from the HDMI UTPro enclosure, will not restore the transmission of
protected content because the disconnected sink’s key is still in the input’s sink key cache. The cache needs to
be cleared and the cleared state needs to be persisted (if the cache was previously persisted) so authentication
can be completed again (for cache information, see page 68).
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Setting Up HDMI Systems
If a source could support 16 or more sinks downstream from the HDMI UTPro and a 17th sink is added
downstream of the HDMI UTPro, the protected content stops transmitting and the HDMI matrix switching
input automatically clears its cache. The input will authenticate each of the downstream sinks again, but when
it reaches the 17th sink, the protected content stops transmitting and the cache is cleared. This process will
continue indefinitely until one of the HDMI UTPro’s downstream sinks has been unplugged, bringing the
number back to 16 (the HDMI UTPro’s sink limit).
Four Examples of HDCP Source Sink Support (FIG. 35 through FIG. 38):
The next four figures illustrate system setups in which the source device supports a maximum of 3 sinks downstream of
the first repeater (R1) with varying numbers of repeaters and destinations.
HDMI-UTPRO-RX
Source Device
HDMI-UTPRO-0808 (Repeater)
HDMI-UTPRO-RX
Destination
Devices
HDMI-UTPRO-RX
FIG. 35 Example #1 – Source device supports 3 sinks (three destination devices) downstream of R1
Destination
Devices
HDMI-UTPRO-RX
HDMI-UTPRO-0808 (Repeater)
Repeater
Source Device
FIG. 36 Example #2 – Source device supports 3 sinks (R2 and two destination devices) downstream of R1
HDMI-UTPRO-RX
Repeater
Destination Device
HDMI-UTPRO-0808 (Repeater)
Repeater
Source Device
FIG. 37 Example #3 – Source device supports 3 sinks (R2, R3, and one destination device) downstream of R1
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Setting Up HDMI Systems
HDMI-UTPRO-RX
Destination Device
HDMI-UTPRO-0808 (Repeater)
Source Device
Repeaters
FIG. 38 Example #4 – Source device supports 3 sinks (R2, R3, and one destination device) downstream of R1
Determining Sink Support Maximum on a Source Device
Determining how many sinks the source can support is necessary to make sure the system runs smoothly.
Note: If you already know how many sinks each source supports, go to “Initializing InstaGate® Technology”
on page 66 to do an initial authentication of HDMI source and destination devices.
This section is intended to help analyze the system based on the types of source devices used, so any limits imposed by
the source devices within the matrix switching system can be addressed. For example, if a source that supports a very
low number of sinks is switched to more sinks than that source can handle, the protected content will not be transmitted
to any of the routed sinks.
The easiest way to determine the sink support maximum on a source device is to reference the information from the
equipment manufacturer’s product documentation. If documentation is not available, we recommend following the
instructions below (an example is also provided on page 64).
Important: During the procedure below, keep in mind that the “failure condition” (in which HDCP
authentication fails to occur) varies by source device manufacturer and may manifest itself in one of several
ways, e.g., snow, static, a solid color, no image at all, or a flashing image (where the image changes back and
forth at a high speed from the correct image to a black screen).
As soon as a source is switched to one more output than it can support, the protected content will not be transmitted to
any of the routed sinks.
To determine sink support maximum up to 8 on a source device:
1. Connect the source device to an input on the HDMI-UTPRO-0808 enclosure and connect destination devices to all
outputs on the 8 HDMI-UTPRO-RX Receivers.
2. Establish serial control between the HDMI-UTPRO-0808 enclosure and the PC with a null modem serial cable via
the Control port (see page 39).
3. Using your preferred method of control, send a command to make sure all outputs are disconnected from the input
for the source device.
4. On the PC, open a terminal emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal) and enter @et to clear
any keys for supported sinks that may be cached within the InstaGate® layer. Note that the response to the @et
command is @eV.
Note: During this process, the destination device must be connected directly to the output of the
HDMI-UTPRO-RX (which is connected to the matrix switcher) and not going through additional equipment
(e.g., a repeater).
5. Execute a switch to the first display device connected to the HDMI-UTPRO-0808 enclosure (i.e., add a sink to the
source). A delay in the display of the video image of approximately 3 to 10 seconds* can be expected due to the
source engaging the display device for the first time initialization of HDCP authentication. (It is normal for the
remaining monitors to lose and then regain content as each new output is added.)
6. Once a stable video image is seen at the destination device, continue routing the source to one additional output at a
time (i.e., add each new sink to the source one at a time) until one of the following occurs (be sure to wait for the
HDCP validation process and the resulting stable image to show each time before adding another output):
If the source fails to validate a destination device and the image is lost, the number of sinks the source
supports is equal to the total number of sinks that properly displayed the image before all video was lost.
To verify the failure is due to a source support limitation and not a revocation of the destination device’s key,
clear the cache on the input (see page 68), then route the source to the last destination device again, and verify
stable video.
All 8 outputs are validated and show content, i.e., source’s sink support maximum is 8 or more.
* Time for initial authentication can vary noticeably for different source and destination devices.
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Setting Up HDMI Systems
Example Determining Sink Support
Example of Determining Sink Support (FIG. 39):
FIG. 39 illustrates a source device that was checked and found to support only 5 sinks past R1. The check included the
following: From a clear matrix state (the cache is clear), the source device was routed to Outputs 1, 2, 3, 4, and 5 one at
a time as a stable image appeared on each destination device. When attempting to route the source device to the sixth
output, all displays lost content. Only five of the destination devices will be able to receive a signal from this source.
At this point, the limitation of the source device was noted and the cache cleared (see page 68). The remaining sources
were checked one at a time using the same method, and then the system was initialized using InstaGate® Technology
(see page 66) to route each source device to specific destination devices (up to the maximum each source supports).
R1
HDMI-UTPRO-0808
Source Device
Note: Monitors are numbered
to indicate output numbers.
Destination devices (5 sinks supported downstream of R1)
FIG. 39 Determining sink support
The previous process works for verifying sink support for a source device up to 8 sinks. If the process did not cover the
needs of the installation (extra repeaters, etc.), continue with the next one until full system capabilities are mapped out.
The next process works for determining if additional sinks are supported by the source device up to a maximum of
16 downstream of the HDMI UTPro.
Even though the connected source device may support more than 16 sinks, the HDMI UTPro only supports 16 sinks per
input. The HDMI UTPro will not allow the source device to route its signal to more than 16 sinks downstream of the
HDMI UTPro.
To determine sink support maximum from 8 up to 16 on a source device:
1. If not already completed, complete the previous instructions.
2. Disconnect the first destination device from the HDMI UTPro and connect a new destination device in its place
(this increases the total number of sink devices by one). (Alternatively, attach an HDCP supported repeater to the
output, and attach the repeater to the same destination device.)
3. Repeat Step 2 for the remaining outputs until either all 8 destination devices show the image from the source or a
failure point is reached.
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Setting Up HDMI Systems
Dealing with Sources with Limited Sink Support
For sources with limited sink support, the following system design considerations and control suggestions are provided.
System Design Considerations
If at all possible, replace the source device with one with that supports more sinks.
If a repeater is connected between the source and the HDMI UTPro and the repeater is not necessary, remove
the repeater and connect the source device directly to the HDMI matrix switching input. The HDMI UTPro
becomes the first repeater and one sink is eliminated, allowing you to add one more destination to the system.
If a repeater is connected between the HDMI UTPro and a display device and the repeater is not necessary,
remove the repeater and connect the display device directly to the UTP (RJ-45) output. This eliminates the
one sink, allowing you to add one more destination to the system.
Example of Reducing Sinks:
A reduction in sinks can be made by removing unnecessary repeaters either upstream or downstream of the HDMI
UTPro.
If a source supports five sinks downstream of the first repeater and the sinks (repeaters and destination devices) total six,
removing a repeater will reduce the number to five. In this example, the source will not transmit the protected content
until the number of sinks is reduced to five or less.
Important: If the repeater that is removed is downstream of the HDMI UTPro, you will need to clear the
input’s sink key cache and then persist the cleared state to eliminate the key(s) before routing the source to
any of the destinations; for instructions, see page 68.
Control Suggestions
Either a controller or a modified configuration file can provide a workaround for sources with limited sink support.
Program an external controller so that the source(s) can only be routed to a limited number of specific
destination devices.
Use XNConnect to create a virtual matrix (VM) that limits routing of the source(s) to a limited number of
specific destination devices.
External Controller
For control programming information for an HDMI UTPro using an external controller, see the external controller’s
documentation.
Tip: Locking the control panel after routing the desired sources can prevent accidental switching of a source
to more sinks than it supports and the resulting need to empty the cache and go through the initial
authorization process again. For locking instructions, see page 55.
XNConnect
XNConnect can be used to create virtual matrices (VMs) which limit the routing of a source to specific destinations.
Caution: Virtual matrix modifications are an advanced feature of XNConnect that should not be attempted
unless you are familiar with XNConnect and the AMX Matrix Switcher being configured.
Example Set of 3 VMs
To create new virtual matrices, we recommend contacting technical support (see page 43) to request a custom
configuration file. If you decide to create them yourself, see page 119 or the XNConnect Help file.
VM 2 (red)
VM 3 (blue)
VM 1 (orange)
FIG. 40 Example of VMs created for control of sources with limited sink support
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Setting Up HDMI Systems
The virtual matrices in this example assume no repeaters are used upstream or downstream of the HDMI UTPro. This
example is also used in “Appendix D – Creating Virtual Matrices” (see page 119).
VM 1 – The sources connected to the inputs in orange (Inputs 1 through 6) each support 8 sinks and can be
routed to any or all of the outputs in orange on VM 1 (Outputs 1 through 8).
VM 2 – The source connected to the input in red (Input 7) supports only 4 sinks and can be routed to any or
all of the outputs in red on VM 2 (Outputs 1, 2, 3, and 4).
VM 3 – The source connected to the input in blue (Input 8) supports only 3 sinks and can be routed to any or
all of the outputs in blue on VM 3 (Outputs 5, 6, and 7).
Note: When an input is routed to an output that is already receiving a signal on a different VM, the previous
signal is disconnected and the new one takes its place.
Troubleshooting Audio
Before troubleshooting audio, it helps to understand how the system handles EDID information.
The HDMI UTPro reads the destination's EDID to verify that it is HDMI capable.
The source reads and adapts to the EDID on the HDMI UTPro matrix switching input connector. The factory
default EDID is set to support Dolby, DTS, and high PCM frequencies. This EDID can be modified by using
the one of the methods described under “Possible Solutions” below.
Important: The HDMI UTPro does not pass the EDID information from the destination back to the source,
which means the source does not know what the destination’s EDID is nor can the source make any
destination dependent changes.
Audio Problems
If the destination device does not output the audio or if the audio crackles, it may indicate that the destination device
does not support all of the features in the default EDID on the HDMI UTPro. Some sources can choose what signal types
(audio and video) they are sending to a destination based on the destination’s EDID. Therefore, connecting the source
directly to the destination may work fine because the source chooses, for example, PCM rather than Dolby (since it
knows the destination cannot handle Dolby). Then when the HDMI UTPro is installed between the source and the
destination, the source reads the HDMI UTPro input’s default EDID and so it sends Dolby. But if the destination cannot
handle Dolby, the signal will not work.
Possible Solutions
One thing to try is to use the EDID Programmer to read the EDID from the destination device (see page 103) and to write
it to the HDMI UTPro matrix switching input (see page 104).
Another thing to try is to use the EDID Programmer to write an EDID to the matrix switching input connector on the
HDMI UTPro that best represents the downstream destination. Check the “EDID Library” file at www.amx.com (search
for EDID Library) to determine if one of the custom EDID files (which are variants of base EDIDs) meets your needs.
For additional information on custom EDID files, see page 105.
Initializing InstaGate® Technology
InstaGate® Technology significantly reduces latency (time required for authentication) in the matrix switcher for HDCP
negotiations with the displays in a system. The latency is typically experienced when HDCP authenticates HDMI source
and destination devices. This technology effectively “opens the gate” by pre-authorizing the connected source and
destination devices to satisfy HDCP authentication.
After the first time a sink is validated by a source, when the source is routed to that same sink, the time required to
authenticate that sink is greatly reduced and protected content is displayed with less delay.
Note: Some destination devices have a longer lag time than others between receiving a signal and displaying
that signal. Although InstaGate® significantly reduces latency in the matrix switcher, it cannot reduce the
inherent lag time of a device.
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Setting Up HDMI Systems
When the system is initially set up, each first time switch to an output must go through the lengthy authentication
process. After the initial authentication, the system “remembers” the destination device and significantly reduces the
latency.
Note: If necessary, EDID Programmer software (located at www.amx.com) is available for re-programming
the HDMI connectors (see page 101).
We recommend using either of the following procedures at installation or whenever source and/or destination devices are
changed, so that the system is primed to accept all destinations (given any limitations on the number of sinks each source
supports; see page 61).
To initialize (prime) system for InstaGate® Technology with control panel or software:
Note: The following process can take up to as much as a minute and a half for each one-to-all routing
command to complete.* It is normal for the remaining monitors to lose content as each new output is added.
1. Check to be sure all source and destination devices attached to the HDMI UTPro are powered up.
2. Route each input to all of the outputs.
Or
Route each input to all of the runtime intended outputs.
* Time for initial authentication can vary noticeably for different source and destination devices.
To initialize (prime) system for InstaGate® Technology using BCS commands:
1. Check to be sure all source and destination devices attached to the HDMI UTPro are powered up.
2. Plug one end of a null modem serial cable into the Control (RS-232) port on the enclosure. The pinout for the DB-9
connector is: 5 GND to 5 GND, 2 RXD to 3 TXD, and 3 TXD to 2 RXD.
3. Plug the other end of the serial cable into the serial port on the PC.
4. Open a terminal emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal).
HDMI UTPro
Serial Port Settings
5. Select the COM port and set the settings to match the default ones in the HDMI UTPro
Baud Rate
Serial Port Settings table to the right.
Click OK.
6. Apply power to the HDMI UTPro.
A short splash screen appears.
Important: As you enter each of the commands in Step 7, check to be sure all
destinations display stable video. If a destination (sink) does not support HDCP, its
display will turn solid red.
(If any of the commands fail, try routing the input to each output individually.)
9600
Data Bits
Parity
8
None
Stop Bits
Flow Control
1
None
7. Enter the following sequence of commands, which routes each source to all destinations.
(Each one-to-all command can take up to as much as a minute and a half to complete.* It is normal for the
remaining monitors to lose and then regain content as each new output is added.)
CI1O*T
CI2O*T
CI3O*T
CI4O*T
CI5O*T
CI6O*T
CI7O*T
CI8O*T
Or
Route each input to all runtime intended outputs with BCS commands.
As the process is completed, the keys for the destination devices are stored in the HDMI-UTPRO-0808 enclosure’s sink
key cache for the input.
The HDMI UTPro caches the keys and continuously sends them to the source (in a cumulative manner) even if the
source is only connected to a single output at a time. If that single input has been switched to more of the outputs than its
sink key cache will support, the source device will fail.
* Time for initial authentication can vary noticeably for different source and destination devices.
Note: For additional information on BCS commands, see the “Instruction Manual – BCS Basic Control
Structure Protocol” on the at www.amx.com.
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Setting Up HDMI Systems
The HDMI Connector’s Sink Key Cache
If you need to persist the sink key cache on the HDMI UTPro matrix switching input connectors or clear persistence of
the cache, follow the instructions provided.
Important: These commands apply to the routing state of the entire system. In addition, all HDMI matrix
switching inputs in the system receive the request. These commands cannot be sent to specific inputs.
SEND_COMMANDs
The HDMI UTPro supports SEND_COMMANDs for saving and clearing the sink key cache on all of its HDMI matrix
switching inputs.
Command to Persist (Save) Sink Key Cache
To persist the Sink Key cache using SEND_COMMANDs:
1. Complete the procedure for initializing the system for InstaGate® Technology (see page 67).
2. Enter SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'" (persists the cache).
Commands to Clear Persistence of the Sink Key Cache
To clear persistence of sink key cache using SEND_COMMANDs:
1. Enter SEND_COMMAND dvUTPro,"'INSTAGATECLEAR'" (clears the cache and disconnects all currently
routed signals).
2. Enter SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'" (persists the empty cache).
BCS Commands
As a backup, the HDMI UTPro also supports BCS commands for saving and clearing the sink key cache on all of its
HDMI matrix switching inputs. This procedure requires a terminal emulation program (e.g., TeraTerm, PuTTY, or
HyperTerminal).
Command to Persist (Save) Sink Key Cache
To persist the Sink Key cache using BCS commands:
1. Complete the procedure for initializing the system for InstaGate® Technology (see page 67.)
2. Enter ~app! (persists the cache).
The HDMI UTPro will warm boot and display its boot screen.
Commands to Clear Persistence of the Sink Key Cache
To clear persistence of sink key cache using BCS:
1. Enter @et (clears the cache and disconnects all currently routed signals).
Note that the response to the @et command is @eV.
2. Enter ~app! (persists the empty cache).
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HDMI UTPro WebConsole
HDMI UTPro WebConsole
Overview
HDMI UTPro has a built-in WebConsole that allows you to make various configuration settings via a web browser on
any PC that has access to the enclosure. The WebConsole consists of a series of web pages that are collectively called the
“Configuration Manager” (FIG. 41).
Click here to log in
Hover mouse here to access
the Admin drop-down menu
FIG. 41 Configuration Manager - IP Settings page (initial view)
Minimum Web Browser Requirements
Microsoft Internet Explorer 7.0 or higher, Firefox 3.68 or higher, or any other web browser compatible with
these browsers
Note: The instructions in this chapter assume that the HDMI UTPro has established an active connection to a
LAN and is receiving power (see page 35).
Determining the IP Address of the HDMI UTPro
The HDMI UTPro features a built-in zero-configuration networking client that allows you to determine the unit’s IP
address via Bonjour or a similar zero-configuration client. Zero-configuration (or Zeroconf, also known as “Bonjour”)
technology provides a general method to discover services on a local area network. In essence, it allows you to set up a
network without any configuration.
Accessing Zero-Config Information in NetLinx Studio 3.0
NetLinx Studio version 3.0 (or higher) features a “Zero-Config” tab in the Workspace Window. This tab provides
Zero-Config networking functionality within NetLinx Studio.
The following assumes that the HDMI UTPro resides on the same LAN as the PC running NetLinx Studio and the
NetLinx Master to which the HDMI UTPro is connected.
To determine IP address by accessing the HDMI UTPro via Zero-Config in NetLinx Studio:
1. In NetLinx Studio (v3.0 or higher), left-click the Zero-Config tab on the Workspace Bar to open the tab.
2. Right-click anywhere in the Workspace bar and select Refresh Zero-Config List to generate an initial listing of all
Zero-Config devices that have been detected (FIG. 42).
3. Click the plus symbol (+) to the left of any device in the Zero-config list to expand its information.
4. The HDMI UTPro’s current IP Address is listed below the device name.
Note: Refer to the NetLinx Studio online help for additional details on using Zero-Config
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HDMI UTPro WebConsole
HDMI UTPro
IP address for HDMI UTPro
Zero-Config tab
FIG. 42 Zero-Config list showing network with HDMI-UTPRO-0808
Note: The serial number displays at the end of the product name in the Zero-Config tree.
Accessing the WebConsole
Caution: We strongly recommend that the WebConsole site be placed inside your network firewall and that
system security be turned on.
To access the WebConsole:
1. From the NetLinx Studio Zero-Config tab – Double-click on “AMX-HDMI-UTPRO-0808” or right-click and
select one of the launch browser options.
The initial view is a display-only* view of the IP Settings page.
Or
In the Address Bar of your PC’s browser – Type the IP Address of the target HDMI UTPro and press Enter. The
PC must be on the same subnet (e.g., 192.168.X.X).
The initial view is a display-only* view of the IP Settings page.
FIG. 43 IP Settings page
If the IP Setting page does not open, see the “WebConsole Troubleshooting” section on page 80.
* Note that the IP Settings page is display-only, because you have not yet logged in. You must log in before making
changes to the IP Settings page and to access the other pages described in this section. To log in, click the Login button
in the upper right-hand corner.
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HDMI UTPro WebConsole
Admin Menu
Several configuration pages are included in the Configuration Manager, all of which are accessed via the Admin
drop-down menu (FIG. 44).
FIG. 44 Configuration Manager - Admin drop down menu
Click on an option in this menu to access each of the configuration pages, as described in the following sections. The
Restore Settings menu option restores the factory default settings on both the Security Settings page and the Port Settings
page.
Control Page
Select Control from the Admin menu to access the HDMI-UTPRO-0808 Control page (FIG. 45). Use this page to send
NetLinx programming control commands to the HDMI UTPro Matrix Switcher or the HDMI-UTPRO-RX Receivers
(Receivers must be connected). This page provides a rudimentary control method if a master connection is not available.
HDMI UTPro
Port 1 - control and switching
Port 2 - output control strings to a
connected device
Port 3 - reserved for future use
HDMI-UTPRO-RX
Port 1 - main device port / IR Receiver
Port 2 - Serial (RS-232) port
Port 3 - IR device port
FIG. 45 Configuration Manager - HDMI-UTPRO-0808 Control page
Control Commands
Note: Only ASCII-printable characters are supported.
To send commands to the HDMI UTPro:
1. From the Device drop-down menu, select Hub (for the HDMI UTPro).
2. From the Port drop down menu, select the applicable port for the command (FIG. 45).
Port 1: SEND_COMMANDs
Port 2: SEND_COMMANDs to output control strings to a connected device
Port 3: reserved for future use


3. Enter the SEND_COMMAND in the Commands field on the left.
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4. Click Accept to send the command.
The response appears in the Replies field on the right.
Click Refresh to receive new replies (notifications) in the Replies field. New replies are added to the bottom
of the list.
Click Clear to clear the Replies field.
Click Cancel to exit the page without saving any changes.
To send commands to an HDMI-UTPRO-RX:
1. From the Device drop-down menu, select the target Receiver (RX 1 - RX 8) – only those connected display in the
list.
2. Check to be sure the “Send as String” check box is not checked.
3. From the Port drop down menu, select the applicable port on the Receiver to receive the command.
Port 1: SEND_COMMANDs
Port 2: SERIAL (RS-232) SEND_COMMANDs
Port 3: IR SEND_COMMANDs
4. Enter the command in the Commands field on the left.
5. Click Accept to send the command.
The response appears in the Replies field on the right.
Click Refresh to receive new replies (notifications) in the Replies field. New replies are added to the bottom
of the list.
Click Clear to clear the Replies field.
Click Cancel to exit the page without saving any changes.
Device Configuration Page
Select Device Configuration from the Admin menu to access the Device Configuration page (FIG. 46). Use this page to
view/edit the device configuration for the HDMI UTPro. Note that this page has two tabs: Device Configuration and
Master Connection.
Click to open the
Master Connection tab
FIG. 46 Device Configuration page (Device Configuration tab)
Device Configuration Tab
The Device Number field in this tab allows you to manually change the device number of the HDMI UTPro.
The default Device Number assigned to the HDMI UTPro is 5500 (in NetLinx Studio, the device number is 05500). The
default Device Numbers assigned to the HDMI-UTPRO-RX Receivers are 5501 through 5508. To change the device
number, enter the new device number and click Accept (or click Cancel to discard changes).
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HDMI UTPro WebConsole
Master Connection Tab
Click the Master Connection tab in the Device Configuration page to view/edit the Master Connection for the
HDMI UTPro (FIG. 47).
FIG. 47 Device Configuration page (Master Connection tab)
Use the options on the Master Connection page to view/edit the Connection Mode, Mode Settings and Authentication
Settings for the HDMI UTPro’s connection to the NetLinx Master.
Changing the Connection Mode
The available connection modes are indicated under Connection Mode (default = TCP/IP Auto). Click on the radio
buttons to select the different modes.
Note: The options under Mode Settings will change, depending on the Connection Mode selected.
Changing the Mode Settings
The supported Connection Modes and the available mode settings for each are described in the following table.
Connection Modes and Mode Settings Options
TCP/IP URL
• Master IP/URL • Master Port Number - The default value is 1319, and should not be changed.
TCP/IP Listen
• Master Port Number - The default value is 1319, and should not be changed.
TCP/IP Auto
• System Number • Master Port Number - The default value is 1319, and should not be changed.
UDP/IP URL
• Master IP/URL • Master Port Number - The default value is 1319, and should not be changed.
UDP/IP NDP
• Master IP • Master Port Number - The default value is 1319, and should not be changed.
Click Accept to save the changes. Changes on this page take effect immediately.
Click Cancel to exit the page without saving any changes.
Authentication Settings
If the NetLinx Master requires authentication, enter the Master Username and Master Password in the applicable fields.
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HDMI UTPro WebConsole
Security Settings
Select Security Settings from the Admin drop-down menu to open the Security Settings page (FIG. 48). Use the options
on the page to specify security settings and login information for the HDMI UTPro.
Note: If Security Settings are disabled and then enabled again, Login information remains in affect.
FIG. 48 Security Settings page
Important: The Admin menu option “Restore Settings” will restore the factory default settings (as specified in
the two tables below) for both the Security Settings and the Login Information on the Security Settings page.
Enable / Disable Security Settings
The security setting options and their functions are described in the following table.
Security Settings Page
Web Security
Click this box to enable Web Security.
When Web Security is enabled, a user name and password are required to access any
system Web pages (default = disabled).
Telnet Security
Click this box to enable Telnet Security.
When Telnet Security is enabled, a user name and password are required to establish a
Telnet or SSH connection (default = disabled).
Admin Security
Click this box to enable Admin Security
When Admin Security is enabled, a user name and password are required to modify any
system configuration item (default = disabled).
Click Accept to save the changes (applies to the security settings and login information). Changes on the
Security Settings page take effect immediately.
Click Cancel to exit the page without saving any changes.
Login Information
Use the Login Information fields to specify a user name and password. Login information is required only if one or more
of the Security Settings are enabled.
Login Information
Username
Enter the user name that will be required to log in to HDMI UTPro information if security is
enabled (default = administrator).
New Password
Enter the new password that will be required to log in to HDMI UTPro information if
security is enabled (default = password).
Confirm Password
Re-enter the new password in this field.
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Logging Into the Configuration Manager (With Security Enabled)
Login is only required if the Web and/or Admin security options have been enabled on the HDMI UTPro.
To log into the Configuration Manger (with security enabled):
1. Click the Login link in the upper-right corner of the initial page (FIG. 46 on page 72).
The Login dialog box opens.
FIG. 49 Configuration Manager - Login popup page
2. Enter the login information:
Default Username = administrator
Default Password = password
3. Click the Login button.
Once you have successfully logged into the Configuration Manager, the IP Settings page is displayed, and can be edited
as necessary.
IP Settings
Select IP Settings from the Admin drop-down menu to open the IP Settings page (FIG. 50). Use the options on the page
to specify network/IP settings for the HDMI UTPro.
Important: By default, the HDMI UTPro is configured for DHCP (when the DHCP check box is not selected,
the IP address is static).
Note: When the DHCP setting is selected and you power the system down and then power back up, the
DHCP server will reassign the IP address, which may or may not be the same address it assigned previously.
Setting a static IP address prevents the possibility of the IP address changing at power up.
FIG. 50 IP Settings page
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Anytime you click Reboot from any page in the WebConsole, the server reboots. The reboot updates information
between the HDMI UTPro and the server. (The HDMI UTPro system itself does not reboot.)
IP Settings
DHCP
• Click to toggle the DHCP setting on the HDMI UTPro (default = enabled).
• When the DHCP check box is not selected, a static IP address (with the appropriate
subnet) must be entered.
• When the DHCP check box is not selected, a static IP address (with the appropriate
subnet) must be entered in order for the HDMI UTPro to be detected by a
zeroconfiguration client (e.g., Bonjour for Windows).
• The HDMI UTPro will not display in the NetLinx online tree unless it resides on the
same LAN and subnet as the PC running NetLinx Studio and the NetLinx Master to
which the HDMI UTPro is connected.
See Accessing Zero-Config Information in NetLinx Studio 3.0 on page 69 for details.
Hostname
Enter a Hostname for the HDMI UTPro.
IP Address
Enter an IP Address for the HDMI UTPro (enabled only if DHCP is disabled).
Subnet Mask
Enter a Subnet Mask for the HDMI UTPro (enabled only if DHCP is disabled).
Gateway
Enter a Gateway for the HDMI UTPro (enabled only if DHCP is disabled).
Domain Suffix
Enter the Domain Suffix for the HDMI UTPro.
DNS 1, 2, 3
Enter up to three DNS addresses for the HDMI UTPro.
Click Accept to save the changes. IP setting changes require a reboot.
Click Cancel to exit the page without saving any changes.
Click Reboot to initiate a system reboot. IP Settings changes only take effect after a reboot.
Port Settings
Select Port Settings from the Admin drop-down menu to open the Port Settings page (FIG. 51). Use the options on the
page to specify various Port settings for the HDMI UTPro.
FIG. 51 Port Settings page
The options on the Port Settings page provide inputs for enabling / disabling of HTTP, HTTPS, Telnet, SSH, and FTP
ports, plus allowing you to change each port number from its standard default assignment.
Port Settings
HTTP Port Number
Default = enabled, default port number = 80
HTTPS Port Number
Default = enabled, default port number = 443
Telnet Port Number
Default = enabled, default port number = 23
SSH Port Number
Default = enabled, default port number = 22
FTP Port Number
Default = enabled, default port number = 21
Click Accept to save the changes. Port Settings changes require a reboot.
Click Cancel to exit the page without saving any changes.
Click Reboot to initiate as system reboot. Port Settings changes only take effect after a reboot.
Important: The Admin menu option “Restore Settings” will restore the factory default settings as listed in the
table above for this page.
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Editing the Clock Manager Settings
The WebConsole provides a Clock Manager (accessible from the Admin drop down menu) for selecting the current
mode of the system time. Be sure to click Accept to save your changes. The changes take effect immediately.
Clock Manager - Mode Manager
Time Sync Settings
Standalone – when this option is selected, the settings are modified on the same page. Be sure to click Accept
after clicking Standalone and again after modifying the settings.
 Network Time – this option must be selected before the Daylight Saving tab and the NIST Servers tab are
enabled. Their settings are modified on separate pages. Be sure to click Accept after clicking Network Time
and again after modifying settings.
To modify Standalone settings in the Clock Manager:
1. From the Admin drop down menu, select Clock Manager (or select Mode from the Clock Manager submenu).
FIG. 52 Clock Manager - Mode Manager page
2. Under Time Sync, select Standalone and click Accept.
3. Modify any of the settings under Re-Sync Period and Timezone and click Accept.
When Network Time is selected (you must click Accept), the Daylight Saving tab and the NIST Servers tab become
available; their settings are modified on separate pages.
Note: If using the Standalone mode, the time will be valid only until the matrix switcher is rebooted. Once the
matrix switcher is rebooted, the time will be lost and will need to be reset.
Clock Manager - Mode Manager
Time Sync
Use the radio buttons to select either Network Time or StandAlone.
• If using StandAlone mode, the time will be valid only until the enclosure is rebooted.
• The Daylight Savings and NIST Servers tabs are enabled only if Network Time is selected as
the mode.
Re-Sync Period
Select the desired re-sync period for the clock from this drop-down menu.
Re-sync period options include 5 minutes, 15 minutes, 1 hour, 2 hours, and 4 hours
(default = 1 hour).
Timezone
Select the appropriate Time Zone from the drop-down menu.
Date
Use Date fields to manually enter today’s date (mm/dd/yyyy).
Time
use Time fields to manually enter the current time (hh:mm:ss).
Click Accept to save the changes. Changes on the Mode Manager page take effect immediately.
Click Cancel to exit the page without saving any changes.
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Clock Manager - Daylight Savings (only available if Network Time is selected)
The options on the Daylight Savings Manager page allows you to enable and disable daylight savings and to specify
daylight savings start and end times.
To adjust Daylight Savings setting in the Clock Manager:
1. From the Admin drop down menu, select Clock Manager (or select Mode from the Clock Manager submenu).
2. Under Time Sync, select Network Time and click Accept.
3. Click the Daylight Savings tab.
FIG. 53 Clock Manager - Daylight Savings Manager page
4. Modify any of the settings on the Daylight Savings page and click Accept.
Clock Manager - Daylight Savings Manager
Daylight Savings
Use these radio buttons to turn daylight savings time on and off (default = Off).
Offset
Use these drop-down menus to specify the amount of time to offset the clock for daylight savings.
Starts
These options allow you to specify when to start using daylight savings time. Select a month and
time to start from the drop-down menus.
• Select Fixed to start daylight savings at a specific Day, Month and Time (an additional field for
Day is provided when this radio button is selected).
• Select Occurrence to start daylight savings at a specified occurrence (additional fields for Week
of the Month, and Day of the Week are provided)
Ends
These options allow you to specify when to stop using daylight savings time. Select a month and
time to start from the drop-down menus.
• Select Fixed to end daylight savings at a specific Day, Month and Time (an additional field for
Day is provided when this radio button is selected).
• Select Occurrence to end daylight savings at a specified occurrence (additional fields for Week
of the Month, and Day of the Week are provided).
Click Accept to save the changes. Changes on the Daylight Savings Manager page take effect immediately.
Click Cancel to exit the page without saving any changes.
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HDMI UTPro WebConsole
Clock Manager - NIST Servers (only available if Network Time is selected)
The options on the NIST Servers page allow you to select the NIST server that will be queried at each clock
synchronization and allow you to add more NIST servers to the list.
Note: Only one NIST server is selectable at any given time.
To adjust NIST Servers settings in the Clock Manager:
1. From the Admin drop down menu, select Clock Manager (or select Mode from the Clock Manager submenu).
2. Under Time Sync, select Network Time and click Accept.
3. Click the NIST Servers tab.
FIG. 54 Clock Manager - NIST Server Manager page
4. To add a NIST server, enter the NIST Server Name, IP Address and Location in the fields provided.
Or
To remove a NIST server from the list, click Remove.
5. Click Accept to save your changes. Note that changes on this page take effect immediately.
Or
Click Cancel to cancel any changes.
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HDMI UTPro WebConsole
WebConsole Troubleshooting
Check the following:
Be sure all power, signal, and link connections on all of the equipment are secure.
 Be sure the HDMI UTPro is correctly plugged into a network with a DHCP server.
 Be sure the LEDs on the LAN 10/100 connector indicate activity and that the Ready LED is illuminated.
 Be sure the LED indicators on the NetLinx Master are functioning.
 Ping the system, i.e., at the DOS prompt enter: ping XXX.XXX.XX.XX (where XXX.XXX.XX.XX is the
HDMI UTPro IP address).
For an example of a typical response showing verification of communication with the HDMI UTPro,
see FIG. 55.
FIG. 55 Example of typical response when system is pinged
Try the following:
 Try connecting to the WebConsole again.
 If the WebConsole still does not open, you may need to add an exception in the Proxy Setting dialog box
(see instructions on the next page).
Tip: Also check “Installation Troubleshooting” on page 43 and the troubleshooting information in the
documentation for the NetLinx Master.
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HDMI UTPro WebConsole
Changing the Proxy Setting
If the HDMI UTPro does not open, you may need to add an exception in the Proxy Setting dialog box.
The instructions below apply to Internet Explorer. To change these settings in another browser, consult its Help file.
To add an exception to the proxy setting information:
1. From the Tools menu on the browser, select Internet Options.
The Internet Options dialog box opens.
2.
Select the Connections tab.
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3. Click the LAN settings.
The Local Area Network (LAN) Settings dialog box opens.
If the Proxy server box is checked, so to Step 4.
If the Proxy server box is not checked, check it before going to Step 4.
Be sure Proxy server box is checked
4. Click Advanced.
The Proxy Settings dialog box opens.
HDMI-UTP-0808
5. In the Exceptions field, enter the appropriate HDMI UTPro’s IP address (page 69).
6. Click OK to exit each of the dialog boxes used in these steps.
If problems persist, contact technical support (see page 43).
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HDMI UTPro NetLinx Programming
HDMI UTPro NetLinx Programming
Overview
The HDMI UTPro recognizes a select number of SEND_COMMANDs. Use NetLinx Studio (Version 3 or higher is
required) to send these commands to the HDMI UTPro.
Device Numbering
By default, the Device Number assigned to the HDMI UTPro is 05500 (in the WebConsole, the device’s number displays
as 5500). In NetLinx Studio’s Online Tree, the HDMI UTPro is listed as a device with three ports, and each
HDMI-UTPRO-RX Receiver connected to the HDMI UTPro is listed as a separate device immediately following the
HDMI UTPro (FIG. 56).
HDMI UTPro with device
number assigned to 05500 (default)
Ports 1-3 on HDMI UTPro
Ports 1-3 on HDMI-UTPRO-RX
(device number 05501)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05502)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05503)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05504)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05505)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05506)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05507)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05508)
HDMI-UTPRO-RX Receiver
number auto-assigned to 05501
HDMI-UTPRO-RX Receiver
number auto-assigned to 05502
HDMI-UTPRO-RX Receiver
number auto-assigned to 05503
HDMI-UTPRO-RX Receiver
number auto-assigned to 05504
HDMI-UTPRO-RX Receiver
number auto-assigned to 05505
HDMI-UTPRO-RX Receiver
number auto-assigned to 05506
HDMI-UTPRO-RX Receiver
number auto-assigned to 05507
HDMI-UTPRO-RX Receiver
number auto-assigned to 05508
FIG. 56 NetLinx Studio Online Tree - indicating HDMI UTPro and connected HDMI-UTPRO-RX Receivers
The HDMI UTPro’s three ports in the Online Tree are:
Port 1 – Used for SEND_COMMANDs for HDMI UTPro control and switching.
Port 2 – Standard NetLinx serial port connected to the LAN 10/100 (RJ-12) port; can be used with
SEND_STRINGs to output control strings to a connected device.
Port 3 – Reserved for future use.
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HDMI UTPro NetLinx Programming
Note: Only HDMI-UTPRO-RX units that are physically connected to the HDMI UTPro will be represented in
the Online Tree.
The device number for each HDMI-UTPRO-RX Receiver currently connected to the HDMI UTPro is automatically
designated a device number, based on the device number of the HDMI UTPro to which it is connected and to the number
of the HDMI UTPro Output UTP (RJ-45) port (1-8) on the HDMI UTPro to which it is physically connected.
For example, if the HDMI UTPro is using its default device number assignment of 05500, and eight HDMI-UTPRO-RX
Receivers are connected to all eight UTP Output ports on the HDMI UTPro, then the device numbering would be
assigned as follows:
HDMI UTPro = device number 05500
HDMI-UTPRO-RX connected to UTP Output Port #1 = device number 05501
HDMI-UTPRO-RX connected to UTP Output Port #2 = device number 05502
HDMI-UTPRO-RX connected to UTP Output Port #3 = device number 05503
HDMI-UTPRO-RX connected to UTP Output Port #4 = device number 05504
HDMI-UTPRO-RX connected to UTP Output Port #5 = device number 05505
HDMI-UTPRO-RX connected to UTP Output Port #6 = device number 05506
HDMI-UTPRO-RX connected to UTP Output Port #7 = device number 05507
HDMI-UTPRO-RX connected to UTP Output Port #8 = device number 05508
Therefore, it is important to avoid assigning device numbers that will conflict with this auto-numbering scheme. Reserve
the eight device numbers following the HDMI UTPro’s device number assignment for up to eight HDMI-UTPRO-RX
Receivers.
Note: The HDMI-UTPRO-RX Receivers that are connected to the HDMI UTPro UTP output ports on the
HDMI UTPro are not required to be in sequential order. For example, if you had three HDMI-UTPRO-RX
units, plugged into UTP Outputs 2, 5 and 7, the device numbers (assuming the default device number of the
HDMI UTPro = 05500) would be 05502, 05505 and 05507.
In the device tree, each HDMI-UTPRO-RX Receiver displays three ports (FIG. 57)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05501)
Port 1 - main device port / IR Receiver
Port 2 - Serial (RS-232) port
Port 3 - IR device port
FIG. 57 NetLinx Studio Online Tree - Ports 1-3 on each connected HDMI-UTPRO-RX
These three ports relate directly to the three types of NetLinx commands recognized by the HDMI-UTPRO-RX:
Port 1 – SEND_COMMANDs
Port 2 – SERIAL (RS-232) SEND_COMMANDs
Port 3 – IR SEND_COMMANDs
For instructions on programming the HDMI-UTPRO-RX, refer to the “HDMI-UTPRO-RX NetLinx Programming”
chapter on page 91.
Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx
Integrated Controllers” (available at www.amx.com).
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HDMI UTPro NetLinx Programming
SEND_COMMANDs
SEND_COMMANDs are sent to Port 1 on the HDMI UTPro.
Note: All text is based on a Unicode index.
HDMI UTPro SEND_COMMANDs
CL<L#>I<I#>O<O#>
Syntax:
SEND_COMMAND <DEV>,"'CL<L#>I<I#>O<O#>'"
Connect inputs to outputs
with specified level (for virtual Variables:
matrices).
• L# = level number (virtual matrix number) either 0 or 1 (both switch video and
embedded audio)
• I# = input number
1-8 = Inputs 1-8 - a value of 0 means no input (disconnect)
• O# = output port number:
1-8 = Outputs 1-8 - a value of 0 or ALL means all outputs
Example 1:
SEND_COMMAND dvUTPro,"'CL0I2O4'"
Connect input 2 to output 4 on level 0 (virtual matrix 0).
Example 2:
SEND_COMMAND dvUTPro, "'CL0I3O2,3,4,5'"
or
SEND_COMMAND dvUTPro, "'CL0I3O2 3 4 5'"
Connect input 3 to multiple outputs on level 0 (virtual matrix 0).
Note: Multiple outputs in commands can be entered with either comma or space
separators.
CI<I#>O<O#>
Syntax:
Connect inputs to outputs on
default level (virtual matrix).
Variables:
SEND_COMMAND <DEV>,"'CI<I#>O<O#>'"
• I# = input number
1-8 = Inputs 1-8 - a value of 0 means no input (disconnect)
• O# = output port number:
1-8 = Outputs 1-8 - a value of 0 or ALL means all outputs
Example 1:
SEND_COMMAND dvUTPro,"'CI2O4'"
Connect input 2 to output 4.
Example 2:
SEND_COMMAND dvUTPro,"'CI3O0'"
Connect input 3 to all outputs.
Example 3:
SEND_COMMAND dvUTPro,"'C0O0'"
Disconnect all outputs from inputs.
Example 4:
SEND_COMMAND dvUTPro, "'CI2O1,3,6,7'"
or
SEND_COMMAND dvUTPro, "'CI2O1 3 6 7'"
Connect one input with multiple outputs.
Note: Multiple outputs in commands can be entered with either comma or space
separators.
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HDMI UTPro NetLinx Programming
HDMI UTPro SEND_COMMANDs (continued)
?CO<O#>
Syntax:
SEND_COMMAND <DEV>,"'?CO<O#>'"
Returns connection status for
Variables:
the HDMI UTPro.
• O# = output port number:
1-8 = Outputs 1-8 - a value of 0 or ALL means all outputs
Example 1:
SEND_COMMAND dvUTPro,"'?C'"
Returns which inputs are connected for all outputs.
Example 2:
SEND_COMMAND dvUTPro,"'?C1'"
Returns which input is connected to output 1.
Return string is of the form:
CO#-II#
Where O# is the queried output port number, and I# is the connected input number
(zero if disconnected), for example: C4-I2
Would show that output 4 was connected to input 2.
?FWVERSIOND<D#>
Syntax:
Returns the firmware version
of various HDMI UTPro
components.
Variables:
SEND_COMMAND <DEV>,"'?FWVERSIOND<D#>'"
D# = hub component description
HUB
MAIN
InstaGate
commands
The return value is "FWVERSION-<version>" - if the D and component description are
omitted then the command will return the version number of the HDMI UTPro.
INSTAGATECLEAR
Syntax:
Clears persistence of the
Sink Key cache on the
HDMI UTPro.
Example:
INSTAGATEPERSIST
Syntax:
Stores (persists) the current
Sink Key cache on the HDMI
UTPro.
Example:
SEND_COMMAND <DEV>,"'INSTAGATECLEAR'"
SEND_COMMAND dvUTPro,"'INSTAGATECLEAR'"
Clears persistence of Sink Key cache on HDMI UTPro.
SEND_COMMAND <DEV>,"'INSTAGATEPERSIST'"
SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'"
Stores the current Sink Key cache on HDMI UTPro.
RESET
Syntax:
Performs a soft boot on the
HDMI UTPro.
Example:
SEND_COMMAND <DEV>,"'RESET'"
SEND_COMMAND dvUTPro,"'RESET'"
Reboots the HDMI UTPro.
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HDMI UTPro NetLinx Programming
SERIAL SEND_COMMANDs
SERIAL (RS-232) SEND_COMMANDs are sent to Port 2 on the HDMI UTPro.
GET BAUD
command
HDMI UTPro SERIAL SEND_COMMANDs
GET BAUD
The port sends the parameters to the device that requested the information.
Get the RX serial port's
current communication
parameters.
Syntax:
SEND_COMMAND <DEV>,"'GET BAUD'"
Example:
SEND_COMMAND dvUTProRS232,"'GET BAUD'"
The port responds with:
<port #>,<baud>,<parity>,<data>,<stop>
Example:
PORT 2,38400,N,8,1
SET BAUD
SET BAUD
Syntax:
Set the serial
communication parameters.*
Variables:
SEND_COMMAND <DEV>,"'SET BAUD <baud>,<parity>,<data>,<stop>'"
• baud = baud rates are: 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default
9600).
• parity = N (none), O (odd), E (even)
• data = 8 data bits
• stop = 1 and 2 stop bits
Example:
SEND_COMMAND dvUTPro RS232,"'SET BAUD 19200,N,8,1'"
Temporarily sets the HDMI UTPro serial port's communication parameters to 19200
baud, no parity, 8 data bits, 1 stop bit.
TSET BAUD
Syntax:
Set the serial
communication parameters.*
Variables:
SEND_COMMAND <DEV>,"'TSET BAUD <baud>,<parity>,<data>,<stop>'"
• baud = baud rates are: 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default
9600).
• parity = N (none), O (odd), E (even)
• data = 8 data bits
• stop = 1 and 2 stop bits
Example:
SEND_COMMAND dvUTPro RS232,"'TSET BAUD 19200,N,8,1'"
Temporarily sets the HDMI UTPro serial port's communication parameters to 19200
baud, no parity, 8 data bits, 1 stop bit.
* Both commands for setting the baud rate are accepted by the HDMI UTPro and work the same way. When
the system is rebooted or power cycled, the serial ports default to 9600, N, 8, 1.
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HDMI UTPro Firmware Upgrades
HDMI UTPro Firmware Upgrades
Overview
The NetLinx Studio software application (available for free download from www.amx.com) provides the ability to
transfer KIT firmware files to a NetLinx device such as the HDMI UTPro.
To prepare for a firmware upgrade:
1. Verify that the latest version of NetLinx Studio is on your PC. Use the Web Update option in NetLinx Studio’s Help
menu to obtain the latest version.
Or
Go to www.amx.com and login as a Dealer to download the latest NetLinx Studio version.
2. Insert one end of the RJ-45 cable into the LAN 10/100 port on the HDMI UTPro enclosure.
3. Connect the other end of the RJ-45 cable to a network with a DHCP server (the NetLinx Master must be on the
same network).
4. Verify that the NetLinx Master is powered on.
5. Launch NetLinx Studio and open the Online Tree.
The Online Tree (Online Tree tab of the Workspace Window) displays information about each online device,
including the current firmware version.
6. Determine the Device Number assigned to the target HDMI UTPro.
By default, the Device Number assigned to the HDMI UTPro in NetLinx Studio is 05500.
The Device Number can be viewed/edited in the HDMI UTPro Configuration Manager - Device
Configuration page (see the “Device Configuration” section on page 72 for details).
7. Before attempting to upgrade the firmware, you must have the appropriate KIT file for your HDMI UTPro. Go to
www.amx.com (on the product page in the online catalog) and download the latest firmware file for the HDMI
UTPro.
Sending a Firmware (*.KIT) File To the HDMI UTPro
Use the Firmware Transfers options in the Tools menu to update the firmware in the HDMI UTPro. NetLinx Devices
such as the HDMI UTPro use KIT files for firmware upgrades.
Note: A KIT file (*.KIT) is a package of several files, all of which are required to upgrade the firmware and are
available online at www.amx.com. Firmware download links are provided in the relevant product page. The
firmware for each RX is upgraded at the same time as the HDMI UTPro.
To send a firmware (*.KIT) file to the HDMI UTPro:
1. Choose Tools > Firmware Transfers > Send to NetLinx Device to open the Send to NetLinx Device dialog
(FIG. 58).
Browse for folder
containing the KIT file
FIG. 58 Send To NetLinx Device dialog (NetLinx Studio)
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HDMI UTPro Firmware Upgrades
2. Click the Browse (...) button to navigate to the target directory in the Browse For Folder dialog (FIG. 59).
FIG. 59 Browse For Folder dialog (NetLinx Studio)
The Send to NetLinx Device dialog opens
The selected directory path is displayed in the Location field.
Assuming that the specified target directory contains one or more KIT files, the KIT files in the selected
directory are displayed in the Files list box, with the file’s last modified date and time (FIG. 60).
5500
FIG. 60 Send To NetLinx Device dialog (NetLinx Studio)
3. Select the appropriate *.KIT file from the Files list.
4. Enter the Device and System ID numbers for the HDMI-UTPRO-0808 in the Device and System text boxes.
By default, the Device Number assigned to the HDMI-UTPRO-0808 is 05500.
If the device’s assigned ID has been changed, use the Online Tree to determine the new ID.
5. Review the File, Connection, Address, and Target Device information before you send the KIT file.
6. Important – Be sure to select the Reboot Device check box before carrying out the firmware transfer, as selecting
and choosing fields within the dialog box can clear the check box. Selecting the check box ensures that the HDMI
UTPro and the RXs reboot when the upgrade is complete.
7. Click the Send button. A status bar is provided under Progress in the Send to NetLinx Device dialog.
NetLinx Studio transfers the files to the HDMI UTPro and its Receivers.
The HDMI UTPro and its Receivers go through a selective upgrade process. Depending on the number of
individual code components needing upgrading, the amount of time will vary. For additional information, see
the Release Notes.
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HDMI UTPro Firmware Upgrades
Caution: If for any reason your KIT file transfer should fail, continue to retry the transfer until you are
successful. Do not reboot the HDMI UTPro or change connections until the transfer is complete. Failure to
complete this operation successfully may require a factory repair of the HDMI UTPro.
Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx
Integrated Controllers” (available at www.amx.com).
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HDMI-UTPRO-RX NetLinx Programming
HDMI-UTPRO-RX NetLinx Programming
Overview
The HDMI-UTPRO-RX Receiver recognizes a select number of NetLinx CHANNELs and SEND_COMMANDs.
NetLinx programming is supported only if the HDMI-UTPRO-RX is connected to the HDMI UTPro (a native NetLinx
device).
The main Device SEND_COMMANDs are described on page 92.
IR SEND_COMMANDs are described on page 93.
SERIAL SEND_COMMANDs are described on page 96.
Device Numbering
In NetLinx Studio’s Online Tree, the HDMI UTPro is listed as a device with a single port, and each HDMI-UTPRO-RX
Receiver connected to the HDMI UTPro is listed as a separate device immediately following the HDMI UTPro (the
default device number for the HDMI UTPro is 05500; refer to the Device Numbering section on page 83 for details).
Note: Only RX units that are physically connected to the HDMI UTPro will be represented in the Online Tree.
The device number for each HDMI-UTPRO-RX currently connected to the HDMI UTPro is automatically designated a
device number, based on the device number of the HDMI UTPro to which it is connected and on the number of the
UTP OUTPUT port (1-8) on the HDMI UTPro to which it is physically connected.
Therefore, it important to avoid assigning device numbers that will conflict with this auto-numbering scheme. Reserve
the eight device numbers following the HDMI UTPro’s device number assignment for up to eight HDMI-UTPRO-RX
Receivers.
In NetLinx Studio’s Online Tree, each HDMI-UTPRO-RX Receiver displays three ports (FIG. 61).
Ports 1-3 on HDMI-UTPRO-RX
(device number 05501)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05502)
Port 1 - main device port
Port 2 - Serial (RS-232) port
Port 3 - IR device port
Ports 1-3 on HDMI-UTPRO-RX
(device number 05503)
FIG. 61 NetLinx Studio Online Tree - Ports 1-3 on first three connected HDMI-UTPRO-RX Receivers
The three ports relate directly to the three types of NetLinx commands recognized by the HDMI-UTPRO-RX:
Port 1 - SEND_COMMANDs
Port 2 - SERIAL (RS232) SEND_COMMANDs
Port 3 - IR SEND_COMMANDs
Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx
Integrated Controllers” (available at www.amx.com).
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HDMI-UTPRO-RX NetLinx Programming
CHANNELs
Channel
Function
255
• This channel on indicates that the RX has a valid UTP connection to the
HDMI UTPro.
• If the channel is off, the RX is incorrectly connected.
• 1-253 Key presses from selected remote control.
SEND_COMMANDs
Device SEND_COMMANDs are sent to Port 1 on the HDMI-UTPRO-RX.
Note: All text is based on a Unicode index.
HDMI-UTPRO-RX SEND_COMMANDs
?FWVERSION
Syntax:
Returns the firmware
version the RX.
Example:
SEND_COMMAND <DEV>,"'?FWVERSION'"
SEND_COMMAND dvRX,"'?FWVERSION'"
The return value is "FWVERSION-<version>"
RP<P#>
Sets the protocol used by the
IR remote.
The RX can support a number of different remote units which are mapped through
to button pushes.
Syntax:
SEND_COMMAND <DEV>,"'RP<P#>'"
Variables:
• P#:
MIO, RC05
Example:
SEND_COMMAND dvRX,"'RPMIO'"
Configures the RX to use an AMX remote.
The available remote units are:
• MIO - AMX R1 remote
• RC05 - beige 43 button remote
?RP
Returns the protocol used by the
IR remote.
The RX can support a number of different remote units which are mapped through
to button pushes.
Syntax:
SEND_COMMAND <DEV>,"'?RP'"
Example:
SEND_COMMAND dvRX,"'?RP1'"
The port would respond with RP-MIO or RP-RC05.
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HDMI-UTPRO-RX NetLinx Programming
IR SEND_COMMANDs
IR CHANNELs and SEND_COMMANDs are sent to Port 3 on the HDMI-UTPRO-RX.
Important: Use only IR channel numbers 96 and below with the HDMI-UTPRO-RX. Channel numbers
assigned to IR SEND_COMMAND can be renumbered using IR edit software.
IR CHANNELs
Channel
Function
1-96
Generate the IR or serial command assigned to that channel.
IR SEND_COMMANDs
HDMI-UTPRO-RX IR SEND_COMMANDs
CAROFF
Syntax:
Disable the IR carrier
signal until a 'CARON'
command is received.
Example:
SEND_COMMAND <DEV>,"'CAROFF'"
SEND_COMMAND dvRXIR,"'CAROFF'"
Stops transmitting IR carrier signals to the IR port.
CARON
Syntax:
Enable the IR carrier
signals (default).
Example:
SEND_COMMAND <DEV>,"'CARON'"
SEND_COMMAND dvRXIR,"'CARON'"
Starts transmitting IR carrier signals to the IR port.
CH
Send IR pulses for the
selected channel.
• All channels below 100 are transmitted as two digits.
• If the IR code for ENTER (function #21) is loaded, an Enter will follow the number.
• If the channel is greater than or equal to (>=) 100, then IR function 127 or 20 (whichever
exists) is generated for the one hundred digit.
• Uses 'CTON' and 'CTOF' times for pulse times.
Syntax:
SEND_COMMAND <DEV>,"'CH',<channel number>"
Variable:
• channel number = 0 - 199 channels
Example:
SEND_COMMAND dvRXIR,"'CH',18"
The IR port on the HDMI-UTPRO-RX performs the following:
• Transmits IR signals for 1 (IR code 11).
• The transmit time is set with the CTON command.
• Waits until the time set with the CTOF command elapses.
• Transmits IR signals for 8 (IR code 18).
• Waits for the time set with the CTOF command elapses.
If the IR code for Enter (IR code 21) is programmed, the IRS4 performs the following steps:
• Transmits IR signals for Enter (IR code 21).
• Waits for the time set with the CTOF command elapses.
CP
Pulse and Wait times can be set with the 'CTON' and 'CTOF' commands.
Halt and Clear all active or
buffered IR commands,
and then send a single IR
pulse.
Syntax:
SEND_COMMAND <DEV>,"'CP',<code>"
Variable:
• code = IR port's channel value 0 - 96.
Example:
SEND_COMMAND dvRXIR,"'CP',2"
Clears the active/buffered commands and pulses IR port's channel 2.
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HDMI-UTPRO-RX NetLinx Programming
HDMI-UTPRO-RX IR SEND_COMMANDs (continued)
CTOF
This command sets the delay time between pulses generated by the 'CH' or 'XCH' send
commands in tenths of seconds.
Set the duration of the Off
time (no signal) between IR Syntax:
pulses for channel and IR
SEND_COMMAND <DEV>,"'CTOF',<time>"
function transmissions. Off Variables:
time settings are stored in • time = 0 - 255. Given in 1/10th of a second increments. Default is 5 (0.5 seconds).
non-volatile memory.
Example:
SEND_COMMAND dvRXIR,"'CTOF',10"
Sets the off time between each IR pulse to 1 second.
CTON
Set the total time of IR
pulses transmitted and is
stored in non-volatile
memory.
This command sets the pulse length for each pulse generated by the 'CH' or 'XCH' send
commands in tenth of a second increments.
Syntax:
SEND_COMMAND <DEV>,"'CTON',<time>"
Variables:
• time = 0 - 255. Given in 1/10th of a second increments. Default is 5 (0.5 seconds).
Example:
SEND_COMMAND dvRXIR,"'CTON',20"
Sets the IR pulse duration to 2 seconds.
IROFF
Halt and Clear all active or
buffered IR commands
being output on the
designated port.
SP
Syntax:
SEND_COMMAND <DEV>,"'IROFF'"
Example:
SEND_COMMAND dvRXIR,"'IROFF'"
Immediately halts and clears all IR output signals on the IR port.
You can use the 'CTON' to set pulse lengths and the 'CTOF' to set time Off between pulses.
Generate a single IR pulse. Syntax:
SEND_COMMAND <DEV>,"'SP',<code>"
Variables:
• code = IR code value 1 - 96.
Example:
SEND_COMMAND dvRXIR,"'SP',25"
Pulses IR code 25 on IR port on RX.
XCH
Transmit the selected
channel IR codes in the
format/pattern set by the
'XCHM' Send Command.
Syntax:
SEND_COMMAND <DEV>,"'XCH <channel>'"
Variables:
• channel = 0 - 999.
Example:
For detailed usage examples, refer to the 'XCHM' command (next in table).
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HDMI-UTPRO-RX NetLinx Programming
HDMI-UTPRO-RX IR SEND_COMMANDs (continued)
XCHM
Syntax:
Changes the IR output
pattern for the 'XCH' send
command.
Variables:
SEND_COMMAND <DEV>,"'XCHM-<extended channel mode>'"
• extended channel mode = 0 - 4.
Example:
SEND_COMMAND dvRXIR,"'XCHM 3'"
Sets the IR device's extended channel command to mode 3.
Mode 0 Example (default): [x][x]<x><enter>
SEND_COMMAND dvRXIR,"'XCH 3'"
Transmits the IR code as 3-enter.
SEND_COMMAND dvRXIR,"'XCH 34'"
Transmits the IR code as 3-4-enter.
SEND_COMMAND dvRXIR,"'XCH 343'"
Transmits the IR code as 3-4-3-enter.
Mode 1 Example: <x><x><x><enter>
SEND_COMMAND dvRXIR,"'XCH 3'"
Transmits the IR code as 0-0-3-enter.
SEND_COMMAND dvRXIR,"'XCH 34'"
Transmits the IR code as 0-3-4-enter.
SEND_COMMAND dvRXIR,"'XCH 343'"
Transmits the IR code as 3-4-3-enter.
Mode 2 Example: <x><x><x>
SEND_COMMAND dvRXIR,"'XCH 3'"
Transmits the IR code as 0-0-3.
SEND_COMMAND dvRXIR,"'XCH 34'"
Transmits the IR code as 0-3-4.
SEND_COMMAND dvRXIR,"'XCH 343'"
Transmits the IR code as 3-4-3.
Mode 3 Example: [[100][100]....]<x><x>
SEND_COMMAND dvRXIR,"'XCH 3'"
Transmits the IR code as 0-3.
SEND_COMMAND dvRXIR,"'XCH 34'"
Transmits the IR code as 3-4.
SEND_COMMAND dvRXIR,"'XCH 343'"
Transmits the IR code as 100-100-100-4-3.
Mode 4 Example:
• Mode 4 sends the same sequences as the 'CH' command.
• Only use Mode 4 with channels 0 - 199.
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HDMI-UTPRO-RX NetLinx Programming
SERIAL SEND_COMMANDs
SERIAL (RS-232) SEND_COMMANDs are sent to Port 2 on the HDMI-UTPRO-RX.
HDMI-UTPRO-RX SERIAL SEND_COMMANDs
CHARD
Set the delay time between
all transmitted characters to
the value specified (in 100
Microsecond increments).
Syntax:
SEND_COMMAND <DEV>,"'CHARD-<time>'"
Variables:
• time = 0 - 255. Measured in 100 microsecond increments.
Example:
SEND_COMMAND dvRXRS232,"'CHARD-10'"
Sets a 1 millisecond delay between all transmitted characters.
CHARDM
Set the delay time between
all transmitted characters to
the value specified (in
1 Millisecond increments).
Syntax:
SEND_COMMAND <DEV>,"'CHARDM-<time>'"
Variables:
• time = 0 - 255. Measured in 1 millisecond increments.
Example:
SEND_COMMAND dvRXRS232,"'CHARDM-10'"
Sets a 10-millisecond delay between all transmitted characters.
GET BAUD
The port sends the parameters to the device that requested the information.
Get the RX serial port's
current communication
parameters.
Syntax:
SEND_COMMAND <DEV>,"'GET BAUD'"
Example:
SEND_COMMAND dvRXRS232,"'GET BAUD'"
The port responds with:
<port #>,<baud>,<parity>,<data>,<stop>
Example:
PORT 2,38400,N,8,1
RXCLR
Syntax:
Clear all characters in the
receive buffer waiting to be
sent to the Master.
Example:
SEND_COMMAND <DEV>,"'RXCLR'"
SEND_COMMAND dvRXRS232,"'RXCLR'"
Clears all characters in the RX serial port receive buffer waiting to be sent to the
Master.
RXOFF
Disable the transmission of
incoming received
characters to the Master
(default).
RXON
Start transmitting received
characters to the Master.
Enables sending incoming
received characters to the
Master.
Syntax:
SEND_COMMAND <DEV>,"'RXOFF'"
Example:
SEND_COMMAND dvRXRS232,"'RXOFF'"
Stops the RX serial device from transmitting received characters to the Master.
This command is automatically sent by the Master when a 'CREATE_BUFFER' program
instruction is executed.
Syntax:
SEND_COMMAND <DEV>,"'RXON'"
Example:
SEND_COMMAND dvRXRS232,"'RXON'"
Sets the RX serial port to transmit received characters to the Master.
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HDMI-UTPRO-RX NetLinx Programming
HDMI-UTPRO-RX SERIAL SEND_COMMANDs (continued)
set baud rate with
SEND_COMMAN
D
SET BAUD
Syntax:
SEND_COMMAND <DEV>,"'SET BAUD <baud>,<parity>,<data>,<stop>'"
Set the serial
communication parameters.* Variables:
• baud = baud rates are: 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200.
• parity = N (none), O (odd), E (even)
• data = 8 data bits
• stop = 1 and 2 stop bits
Example:
SEND_COMMAND dvRXRS232,"'SET BAUD 19200,N,8,1'"
Temporarily sets the RX serial port's communication parameters to
19200 baud, no parity, 8 data bits, 1 stop bit.
TSET BAUD
Syntax:
SEND_COMMAND <DEV>,"'TSET BAUD <baud>,<parity>,<data>,<stop>'"
Set the serial
communication parameters.* Variables:
• baud = baud rates are: 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200.
• parity = N (none), O (odd), E (even)
• data = 8 data bits
• stop = 1 and 2 stop bits
Example:
SEND_COMMAND dvRXRS232,"'TSET BAUD 19200,N,8,1'"
Temporarily sets the RX serial port's communication parameters to
19200 baud, no parity, 8 data bits, 1 stop bit.
TXCLR
Stop and clear all
characters waiting in the
transmit out buffer and stops
transmission.
Syntax:
SEND_COMMAND <DEV>,"'TXCLR'"
Example:
SEND_COMMAND dxRXRS232,"'TXCLR'"
Clears and stops all characters waiting in the RX serial port transmit buffer.
* Both commands for setting the baud rate are accepted by the Receivers and work the same way. When the system is
rebooted or power cycled, the serial ports default to 9600, N, 8, 1.
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HDMI-UTPRO-RX IRL File Transfers
HDMI-UTPRO-RX IRL File Transfers
Overview
The NetLinx Studio software application (available for free download from www.amx.com) provides the ability to
transfer IR Library files to a NetLinx device such as the HDMI-UTPRO-RX Receiver.
In the case of HDMI-UTPRO-RX Receivers, IRL files are transferred to the RXs, via the HDMI UTPro. FIG. 62 shows
how the RXs connected to the first 3 Outputs on the HDMI UTPro appear in NetLinx Studio’s Online Tree (for complete
details, page 91).
Ports 1-3 on HDMI-UTPRO-RX
(device number 05501)
Ports 1-3 on HDMI-UTPRO-RX
(device number 05502)
Port 1 - main device port/
IR receiver
Port 2 - Serial (RS-232) port
Port 3 - IR device port
Ports 1-3 on HDMI-UTPRO-RX
(device number 05503)
FIG. 62 NetLinx Studio Online Tree - indicating connected HDMI-UTPRO-RX Receivers and their ports
Preparing for IRL File Transfers
To prepare for IRL file transfers:
1. Verify you have the latest version of NetLinx Studio on your PC. Use the Web Update option in NetLinx Studio’s
Help menu to obtain the latest version. Alternatively, go to www.amx.com and login as a Dealer to download the
latest version.
2. Download the applicable IRL file from www.amx.com (Partners / Search Devices) to your PC.
3. Verify that an Ethernet/ICSNet cable is connected from the NetLinx Master to the network and that the
HDMI UTPro is connected to the network via the LAN 10/100 port.
4. Verify that the target Receiver is connected to the HDMI UTPro.
5. Verify that the NetLinx Master is powered On.
6. Launch NetLinx Studio and open the Online Tree.*
7. Determine the Device Number assigned to the target Receiver. For details, see the “Device Numbering” section on
page 91.
* The Online Tree (Online Tree tab of the Workspace Window) displays information about each online device.
Use the File Transfer tool in NetLinx Studio to map IRL files to one or more HDMI-UTPRO-RX Receivers connected to
an HDMI UTPro.
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HDMI-UTPRO-RX IRL File Transfers
Transferring IRL Files
To send an IR Library (*.IRL) file to the HDMI-UTPRO-RX:
1. Choose Tools > File Transfer to open the File Transfer dialog (FIG. 63).
FIG. 63 File Transfer dialog (NetLinx Studio)
2. Click the Add command button to open the Select Files for File Transfer dialog, and open the Other tab (FIG. 64).
Use the Other tab if the file(s) you want to transfer are not included in the open Workspace. This tab consists of a
display of the different types of files that can be transferred to the Master or System devices on the bus.
FIG. 64 Select Files for File Transfer dialog (NetLinx Studio)
3. Select the type of file (in this case, IRL/IRV Files) that you want to add to the Transfer List.
4. Click the Add button. The Open dialog appears with the files type selection already set to IR Files (*.irl, *.irv).
5. Locate and select the IRL file that you want to add.
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HDMI-UTPRO-RX IRL File Transfers
6. Click Open.
a. If the selected file has not been mapped to a device, the Enter Device Mapping Information dialog is displayed
(FIG. 65).
5501
3
FIG. 65 Enter Device Mapping Information dialog (NetLinx Studio)
b. Enter the device mapping information, and click OK to return to the Select Files For File Transfer dialog.
IRL Files are sent to Port 3 (IR Device Port) on the HDMI-UTPRO-RX.
Refer to the “Device Numbering” section on page 91 for information on device numbering for the
HDMI-UTPRO-RX.
Use the Online Tree to determine the device’s assigned ID, if it has been changed.
7. At this point, the selected IRL File and mapping information is indicated in the File list (FIG. 66):
FIG. 66 Select Files for File Transfer dialog - Files To Send queue (NetLinx Studio)
8. Click OK to close the Select Files for File Transfer dialog, and return to the File Transfer dialog. The IR file should
now appear in the files queue (FIG. 67).
FIG. 67 File Transfer dialog (NetLinx Studio)
9. Click Send to transfer the file.
Additional Documentation
For additional information on using NetLinx Studio, refer to the Programming Guide – NetLinx Integrated Controllers
(available at www.amx.com).
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Appendix A – EDID Programmer
Appendix A – EDID Programmer
Applicability
EDID Programmer software is provided for re-programming the EDID EEPROM chips on the HDMI UTPro if
necessary. This software is available at www.amx.com.
EDID Overview
EDID (Extended Display Identification Data) is a data structure established by the Video Electronics Standards
Association (VESA) to enable plug-and-play support by enabling easy configuration of a computer’s graphics subsystem
based on the capabilities of the attached display device.
EDID information includes items such as the following:
Manufacturer’s name
Product type
Supported video resolutions and refresh rates
Color space and filter chromaticity
Detailed timing
When a computer is directly connected to a display device, it can use the display device’s EDID information to
determine an initial compatible video signal to send. With the computer’s display controls, the user can modify this
selection to another compatible signal based on the provided EDID information.
With High-Definition Multimedia Interface (HDMI) (which requires EDID on the display devices) using EDID
information has extended beyond computers to other source devices, such as DVD players. As long as the source device
sends a compatible signal, the plug-and-play feature will work.
Matrix Switchers and EDID
Matrix switchers, such as the HDMI UTPro, provide the ability to route one source signal to many potentially different
types of display devices. As long as the source signal being routed is supported by all of the display devices, the result
would be a good image on each display. If the source signal being routed is not supported by a display device, the result
would be either a badly distorted image or no image at all.
To address these issues, the HDMI UTPro comes with one EDID EEPROM chip per input connector, which has been
pre-loaded with an AMX AutoPatch EDID set. This EDID set consists of some of the most common EDID settings in
use today, including VESA Established Timings encompassing 8 resolutions at a variety of refresh rates and 8 additional
Standard Timings encompassing 8 resolutions and refresh rate combinations. In many cases, the matrix switcher can be
used straight out of the box with no adjustments (see “Determining the Need for EDID Programming” on page 102).
The EDID Programmer software has been provided for cases where additional in-field programming of the EDID chips
is needed. The EDID Programmer can be used for the following:
Reading and saving EDID data in Hexadecimal from a device
Writing EDID data to the HDMI UTPro input connector’s associated EDID EEPROM
Note: Any analysis or editing of the EDID data necessary to support the equipment specific to your
installation will need to be done separately prior to using the EDID Programmer. A variety of freeware tools
can be found on the web to help with these tasks.
Keep in mind that the EDID information for some equipment may not be compatible with the remaining equipment even
with programming. In those cases, the signals will have limited routing options.
Tip: If the signal from some of the equipment can only be routed to part of the destinations due to
incompatible EDIDs, control for the system can be simplified by creating a separate virtual matrix (level) for
the inputs and outputs involved.
The remaining sections in this appendix provide information on:
Determining the need for EDID programming
Installing the EDID Programmer
Reading and saving EDID data from a destination device
Writing EDID data to an HDMI input connector
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Appendix A – EDID Programmer
Determining the Need for EDID Programming
Ideally the EDID analysis will have been completed during installation specification. If this was not possible but all of
the system’s devices are now available, the most effective way to proceed is to test if the HDMI signal from each of the
source devices can be routed through the HDMI UTPro to each of the destination devices. If they can, then EDID
programming is not necessary.
Steps are provided for using NetLinx SEND_COMMANDs or BCS commands to execute switches from each source
device to each of the destination devices. If you are using a different method of control, adjust accordingly.
Important: Do not route a source to all destination devices at the same time, unless you know that the source
will support all of the downstream sinks (see page 61). Otherwise, if the source does not support all
downstream sinks, the result will be that all of the destinations do not display an image.
SEND_COMMANDs
To determine if EDID programming of HDMI matrix switching inputs is necessary:
1. Enter SEND_COMMAND dvUTPro,"'CL0I1O1'" (switches Input 1 to Output 1).
2. Check the destination display to verify that the picture is present, making note if it is not.
3. Enter SEND_COMMAND dvUTPro,"'INSTAGATECLEAR'" (clears the cache and disconnects all currently
routed signals).
4. Repeat Steps 1 through 3 to switch Input 1 to each of the remaining outputs ("'CL0I1O2'", "'CL0I1O3'",
etc.).
5. Repeat Steps 1 through 4 to switch each of the remaining inputs to each of the remaining outputs.
6. Enter SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'" (persists the empty cache).
Important: If any destinations do not display a picture or the image is inaccurate (distorted, washed out pink
or green, or flickers) or displays a format incompatibility message, analysis or editing of their EDID data may
be necessary prior to using the EDID Programmer. A variety of freeware tools can be found on the web to
help with these tasks.
Once any necessary EDID programming is completed, we recommend priming the system for InstaGate® Technology,
which will significantly reduce the HDCP latency and interruptions on all displays in the system (see page 66).
BCS Commands
To determine if EDID programming of HDMI matrix switching inputs is necessary:
1. Enter CL0I1O1T (switches Input 1 to Output 1).
2. Check the destination display to verify that the picture is present, making note if it is not.
3. Enter @et (clears the cache and disconnects all currently routed signals). The response to this command is @eV.
4. Repeat Steps 1 through 3 to switch Input 1 to each of the remaining outputs (CL0I1O2T, CL0I1O3T, etc.).
5. Repeat Steps 1 through 4 to switch each of the remaining inputs to each of the remaining outputs.
6. Enter ~app! (persists the empty cache).
Important: If any destinations do not display a picture or the image is inaccurate (distorted, washed out pink
or green, or flickers) or displays a format incompatibility message, analysis or editing of their EDID data may
be necessary prior to using the EDID Programmer. A variety of freeware tools can be found on the web to
help with these tasks.
Once any necessary EDID programming is completed, we recommend that you prime the system for InstaGate®
Technology, which will significantly reduce the HDCP latency and interruptions on all displays in the system (see
page 66).
Tip: If you are experiencing audio problems, it may be because you are trying to pass Dolby or DTS or high
PCM frequency rates and the destination device does not support them. If you are experiencing video
problems, it may be because you are trying to pass a video format that the destination device does not
support. In either of these cases, reprogramming the EDID may help resolve the problem.
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Appendix A – EDID Programmer
If EDID programming is necessary, you have two options:
Install the EDID Programmer. Read the EDID from the destination device and write it to the HDMI input
connector.
Install the EDID Programmer. Check the “EDID Library” file at www.amx.com (search for EDID Library) to
determine if one of the custom EDID files meets the needs of the equipment. (The custom EDID files are
variants of base EDIDs.) Write the custom EDID file to the HDMI input connector.
Installing the EDID Programmer
PC System Requirements for EDID Programmer v1.2.0
 Windows XP Professional©
 Minimum Hardware: 166 MHz, 128 MB RAM, 20 MB of free disk space*, 800x600 display, serial port,
video card with dual outputs**
 Recommended Hardware: 2.0 GHz, 512 MB RAM*
* The installation process requires 20 MB of disk space for the EDID Programmer installer. Once installed, the EDID
Programmer requires 5 MB of disk space.
** We strongly urge the user not to use video cards with DMS-59 connectors. Video cards with DMS-59 connectors have
been shown to fail consistently and, in the worst case, can corrupt an EDID data file.
A PC with an HDMI, DVI, or VGA output connector is a good solution. Cards with 2 HDMI connectors, 2 DVI
connectors, 2 VGA connectors, or cards with a combination of any two of the three (HDMI, DVI, and VGA) are also
acceptable.
To install EDID Programmer software:
1. Locate and open the installer <EDIDProgrammer_1.2.exe> at www.amx.com.
2. Follow the directions in the wizard.
Reading and Saving EDID Data from a Destination Device
Tip: The Save button in the EDID Programmer can be used to save the EDID information as an .edid file,
which can be opened as a text file (click the Open button) and edited or opened and written to an input (click
the Write button).
To read and save EDID data from a destination device:
1. On the PC, open the EDID Programmer.
Communication menu – use to select PC serial port or change baud rate
edid programmer
Target Device – select Matrix Switcher
Query AutoPatch Device – acquires enclosure’s XNNet ID address
EDID Information – data (read-only) from file or device
Available Displays drop down list – select device
EDID Type – indicates digital or analog (read-only)
Refresh Display List – updates list after additional devices attached
Convert to Digital / Convert to Analog – converts displayed EDID data
Status – shows application status (read-only)
Close – shuts down application; will not prompt to save
Open – an EDID file
Save – an EDID file to edit or to write to input
Write – writes EDID to input
Read – reads EDID from selected destination device
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Appendix A – EDID Programmer
2. Connect an HDMI cable to the PC using the PC’s spare monitor port (if your PC has a DVI port, use a
DVI-to-HDMI cable adapter).
3. Connect the open end of the HDMI cable to the destination device (typically a monitor) from which the EDID
information needs to be read.
4. Click the Refresh Display List button to update the Available Displays drop down list.
5. From the Available Displays drop down list, select the destination device from which you need to read the EDID.
6. Click the Read button to read the EDID information. The results display in the read-only area.
7. Click the Save button (select location, enter file name, and click Save).
Leave the EDID Programmer open for instructions on writing the EDID to the HDMI input (see the following
section).
8. Disconnect the HDMI cable from the PC and from the destination device.
Using Cable Adapters
Cable adapters may be needed depending on the type of ports available on the PC.
If the PC has a DVI port – from the DVI port, attach a DVI cable; attach a DVI-to-HDMI cable adapter;
attach an HDMI cable; attach to the destination device. An HDMI-to-DVI cable adapter can also be used if
the available PC and destination device ports are reversed.
If the PC has an HD-15 port – from the HD-15 port, attach an HD-15 to DVI cable; attach a DVI to DVI
barrel; attach a DVI to HDMI cable; attach to the destination device.
Note: The EDID information is passed but not video signals.
Writing EDID Data to HDMI Matrix Switching Input Connector
To write EDID data to the EDID chip for an HDMI matrix switching input connector:
1. Attach a null modem serial cable without hardware flow control to the Control port (DB-9) on the HDMI UTPro.
Use a serial cable that matches the pin diagram in FIG. 68 for RS-232. The Control port uses pins 2, 3, and 5 only.
PC: DB-9
HDMI UTPro: DB-9
FIG. 68 RS-232 pinout
2. Attach the open end of the serial cable to the PC that the EDID Programmer will be opened on.
3. If necessary – From the Communication menu, select Change Settings to change the
baud rate for the PC’s serial port, which must match the baud rate for the HDMI UTPro.
The recommended (default) settings for serial communication with an HDMI UTPro are
in the table to the right.
HDMI UTPro
Serial Port Settings
Baud Rate
4. Apply power to the enclosure.
Data Bits
5. On the PC, open the EDID Programmer.
Parity
6. For the Target Device, select the Matrix Switcher option.
7. Click the Query AutoPatch Device button to obtain the XNNet address from the
Stop Bits
Flow Control
9600
8
None
1
None
enclosure.
8. Attach an HDMI cable to the PC using the PC’s spare monitor port (if your PC has a DVI or HD-15 port, see
“Using Cable Adapters” above).
9. Attach the open end of the HDMI cable to the HDMI matrix switching input connector that requires programming.
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Appendix A – EDID Programmer
10. Save the connector’s EDID default as a backup (assumes the connector has factory default EDID programming).
Click the Refresh Display List button.
Select the device.
Click the Read button.
Click the Save button (select location, enter file name, and click Save).
11. Click the Open button to select the .edid file to be written to the HDMI input connector.
12. Click the Write button to write the EDID information to the HDMI input connector.
13. If applicable – Repeat any of the steps necessary for any of the other HDMI input connectors.
14. Disconnect the HDMI cable from the PC and from the HDMI input connector.
15. Disconnect the serial cable from the PC and from the HDMI UTPro enclosure.
Custom HDMI EDID Files for Handling Audio Concerns
Since an HDMI UTPro will be installed between multiple source and sink devices which often support different video
and audio formats, it is possible that neither the video nor the audio routed by the
HDMI UTPro can be displayed on one or more of the destination devices. Customizing the EDID content at the HDMI
UTPro’s input channels is one way to be sure that the formats provided by the source are compatible with most/all of the
destination devices.
The following files can be found at www.amx.com/products/EDIDLibrary.asp.
The first group of files use 1080p (VIC 16) as the preferred (native) video resolution.
File Name
EDID File
Checksum
Monitor Name Description
AMX_HDMI1_A1.edid
8D
AMX_HDMI1_A1 Default shipped EDID content on each
input. Supports audio up to 192 k for
L-PCM, 48 kHz Dolby (5.1), and 48 kHz
DTS (5.1).
AMX_HDMI1_A1_basicAudio.edid
EE
AMX_0300_001
Supports basic audio only
(L-PCM 32 k, 44.1 k, and 48 k).
The second group of files use 720p (VIC 4) as the preferred (native) video resolution.
File Name
EDID File
Checksum
Monitor Name Description
AMX_HDMI1_A1_720p.edid
A2
AMX_0301_002
Supports audio up to 192 k for L-PCM,
48 kHz Dolby (5.1), and 48 kHz DTS (5.1).
AMX_HDMI1_A1_720p_basicAudio.edid
92
AMX_0300_003
Supports basic audio only
(L-PCM 32 k, 44.1 k, and 48 k).
Troubleshooting Example
Problem:
One example is when a source device that selects the highest supported video and audio formats is installed with a sink
whose input is limited to 720p and basic audio. Using the default shipping EDID content would result in 1080p and
possibly either 192 k stereo, Dolby 5.1, or DTS 5.1 audio arriving at the sink when a route was completed through the
HDMI UTPro. The end result would probably be neither video nor audio.
Solution:
To fix this problem, use the EDID Programmer to reprogram the HDMI UTPro input’s EDID to the content supplied in
one of the files listed above. For the example given, the best choice would be the file named
AMX_HDMI1_A1_720p_basicAudio.edid.
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Appendix B – Programmer’s Interface for System Diagnostics
Appendix B – Programmer’s Interface
for System Diagnostics
System Component Information
The HDMI UTPro displays system information in its splash screen* for diagnostic purposes. The information indicates
the current status and well-being of the system components.
~scr!
[1:Enclosure] AutoPatch HDMI-UTPRO-0808
[2:Storage Blocks] cleared
[3:Communication Interfaces] count = 4
[4:Hardware Boards] detected
[5:VM Configuration] count = 3
Command entered to display minimal
information for all system components
The system’s component identity numbers
are to the left of each component
FIG. 69 Example of an HDMI UTPro splash screen
The splash screen can be accessed using a terminal emulation program (see page 39). One of four verbosity** settings is
specified as a BCS command***, which provides either a list of the five system components with minimal information
(FIG. 69) or a level of detailed information on one of the five components. Only one verbosity setting and one
component setting can be entered in a command. The order in which the verbosity and component settings are entered is
interchangeable.
Note: In a multiple-enclosure system, the splash screen displays information only for the enclosure that is
connected directly to the PC.
* AMX reserves the right to add to the contents of the splash screen at any time, without notice.
** Verbosity (i.e., wordiness) refers to the amount of information provided; the higher the verbosity setting, the more
information is displayed.
*** BCS (Basic Control Structure) commands are sent as ASCII characters through the RS-232 port.
For additional information on BCS commands, see the Instruction Manual – BCS Basic Control Structure Protocol at
www.amx.com.
Verbosity Settings
The verbosity (v) settings (v0, v1, v2, v3) correspond to the level of detail that will be displayed, with v0 being the
lowest level of detail and v3 being the highest level.
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Appendix B – Programmer’s Interface for System Diagnostics
Component Identity Settings
Detailed information for a single system component can be specified by using its identity (i) number setting
(i0 through i5) in the following table. Minimal information for all five components can be specified by using the
identity number i0.
Component
Identity Number
All Components
i0
Enclosure
i1
Storage Blocks
i2
Communication Interfaces
i3
Hardware / Boards*
i4
VM Configuration
i5
* In the case of the HDMI UTPro, “Boards” refers to the internal structure of the enclosure.
Default Settings
At system boot, the ~scrv0i1! setting is displayed (FIG. 70 on page 108).
If the verbosity setting is omitted, the verbosity level will be the lowest (v0).
The component setting must be included; otherwise, entering any of the verbosity settings alone will result in
a display equivalent to v0i0.
If both settings are omitted during a query (~scr!), the information displayed will be at the lowest verbosity
level for all components (v0i0) (FIG. 69 on page 106).
Using BCS to Access System Diagnostic Information
Instructions are provided for accessing the lowest level of verbosity for all components and for accessing a specific level
of verbosity for a specific component.
To access the lowest level of verbosity for all components:
1. Enter ~scr! or ~scrv0i0!
Note: Either of these commands provides a “menu” of the identity numbers and their corresponding
components (FIG. 65 on page 106).
Only one verbosity setting and one component setting can be entered in a command. The order in which the verbosity
and component identity settings are entered is interchangeable.
To access a specific level of verbosity for a specific component:
1. Enter ~scr (to access the splash screen).
2. Enter the verbosity level setting v# and the component’s identity setting i#.
Either may be specified first.
3. Enter ! (to send the command).
Example
~scrv3i4! or ~scri4v3! (Either displays the highest level of detail for the Hardware / Boards.)
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Appendix B – Programmer’s Interface for System Diagnostics
Splash Screen Examples
Note: AMX reserves the right to add to the contents of the splash screen at any time, without notice.
Power-Up Splash Screen
The first example is of the splash screen that displays when power is applied to the enclosure. When “Ready” appears,
BCS commands can be entered for executing switches, verifying status, querying the system for diagnostic information,
etc.
[1:Enclosure] HDMI-UTPRO-0808 v1.4.1 R
Ready
Firmware version
FIG. 70 Power-up splash screen in terminal emulation program
Splash Screens Displaying System Information
Following are four examples of splash screen information that could be displayed when different verbosity/component
settings are specified. Depending on the amount of detail provided, you may need to scroll to see the entire display. The
command in the first example can be used to check the host software (IOS) version and the hardware driver (appcode)
version.
~scrv3i1!
[1:Enclosure] HDMI-UTPro-0808
[host software] v3.4.2
[hardware driver] v1.4.1 R
[build date] Mar 8 2010 14:24:14
[xnet address] 0x02c4
[ap system id] 0x0
[nvram status] valid.. user preferences restored
[nvram magic] 0xdedafaba
FIG. 71 Display for v3i1 (verbosity 3, component 1)
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Appendix B – Programmer’s Interface for System Diagnostics
~scrv3i3!
[3:Communication Interfaces] count = 4
[interface 1] detected
[type] BCS mode RS232 port, 9600 (8/1/N/E/NS)
[interface 2] detected
[type] Block mode FP port, 115200 (8/1/N/NE/S)
[interface 3] detected
[type] BCS mode RS232 port, 9600 (8/1/N/E/NS)
[interface 4] detected
[type] Neuron bridge undetected.
FIG. 72 Display for v3i3 (verbosity 3, component 3)
~scrv3i4!
[4:Hardware Boards] detected
[switching drivers] count = 1
[mtx driver 1] bcpu 8x8 driver on board 2
[fpga version] 0xA3
[bcpu version] v1.0.0
[interface version] v1.0
[bcpu state] ready
[io boards] count = 1
[board 1] 0000
[board 2] 43e1
[board 3] 0000
[board 4] 0000
[expansion boards] count = 0
FIG. 73 Display for v3i4 (verbosity 3, component 4)
~scrv3i5!
[5:VM Configuration] count = 2
[vm 0] ‘ALL’ 8x8x1
[vm 1] ‘Video’ 8x8x1
[vm 0 master] 0x2c4 master 0 0 1 (self)
[vm 1 master] 0x2c4 master 0 0 1 (self)
FIG. 74 Display for v3i5 (verbosity 3, component 5)
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Appendix C – Managing Configuration Files
Appendix C – Managing Configuration Files
Applicability Notice
This appendix applies to XNConnect version 2.10.0. XNConnect’s version information is located under its Help menu.
Version 2.10.0 supports full Device Discovery.
This appendix covers the following general information on using XNConnect configuration software and basic
modifications for customizing the configuration:
Installing XNConnect (see page 111)
Discovering the system (see page 112)
Navigating the interface (see page 112)
Customizing channel names/labels (see page 113)
Setting the control panel password for the control panel (see page 114)
Creating local presets (see page 115)
Loading an .xcl configuration file (see page 117)
Device Discovery support (see page 118)
For information on creating virtual matrices, see page 119 and the XNConnect Help file.
Overview
Caution: Unless you need to modify your system's configuration from the original specifications, you will not
need to use XNConnect. We recommend making a copy of the current file every time the file is modified.
XNConnect can be used to modify a system’s configuration information which contains routing and control information.
XNConnect is provided at www.amx.com. Configuration file modifications include basic tasks, such as creating local
presets, setting the control panel password, and customizing input and output channel names for control display (e.g., in
the APWeb interface).
Automatic Configuration
An HDMI UTPro system is automatically configured when the system generates its own configuration based on the
installed hardware. The configuration of the HDMI UTPro is constructed internally with a set of 2 virtual matrices,
VM 0 = all and VM 1 = video (which are identical), by the CPU upon initial boot up of the system.
When a system is automatically configured, the configuration information can be accessed for modification in only one
way since an .xcl file does not exist for the system. Use XNConnect to discover the configuration information from the
CPU. The discovered configuration information can then be saved as an .xcl file. After the configuration is modified in
XNConnect, it is loaded back onto the CPU (replacing the automatically constructed configuration). If necessary, the
automatically constructed configuration can be restored (see page 118).
When discovered, an automatically
constructed configuration does not show
a file name
FIG. 75 Example of discovery information for automatically constructed configuration
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Appendix C – Managing Configuration Files
Installing and Launching XNConnect
Use XNConnect software only if you need to customize or change the configuration information from the original
specification.
Important: Even if XNConnect is already on your PC, install the newest version from www.amx.com.
We strongly recommend uninstalling the old version of XNConnect before installing a new version.
System Requirements
Windows XP Professional®
233 MHz processor
Minimum of 128 MB of RAM
20 MB of available hard drive space
800x600 screen resolution (1024x768 is recommended)
Serial port and RS-232 null modem cable
To install XNConnect from www.amx.com:
1. Close all other applications currently running on your PC.
2. Go to www.amx.com and login as a Dealer to download XNConnect.
3. Optional – Select the Release Notes to read about the software before installation.
4. Select Install.
5. Follow the directions in the subsequent dialog boxes.
Note: If your AMX account has the required permissions, the newest version of XNConnect can be
downloaded from www.amx.com. An AutoPatch INI Updater file can also be found on the AMX website under
Tech Center \ AutoPatch Tools for updating XNConnect with information for new support devices (an account
is not required).
To launch XNConnect:
1. From the Start menu, select Programs.
2. Select AutoPatch Applications (or other file group you specified during the installation).
3. Select the XNConnect folder.
4. Select XNConnect.
The XNConnect program opens.
Getting Started dialog box
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Appendix C – Managing Configuration Files
Discovering the System
The discovery process queries the attached system for configuration information and properties, including information
regarding assigned signals and virtual matrix definitions. The discovery process may take several minutes to complete.
We recommend disconnecting any third-party control devices from the enclosure’s serial ports before starting the
discovery process.
To discover a system:
1. Disconnect any third-party control devices from the enclosure’s serial (Control) port.
2. Connect the enclosure to your PC (see page 39).
3. (If not already open) launch XNConnect (see page 111).
4. Open the Communication menu; select Serial Port.
5. If applicable – For a serial port other than COM 1 (default), open the Communication menu again; select Change
Comm Settings. Check the settings for the selected port and adjust if necessary (the default is COM 1, baud rate
9600).
6. Optional – Click the Test button to verify that communication has been established with the enclosure. Click OK.
7. From the File menu, select Discover System (the discovery may take a few minutes).
8. From the File menu, select Save to save the discovered configuration information to the PC.
9. From the File menu, select Save As and save an .xcl file with a new name to the PC.
(This creates a duplicate copy, which we recommend every time the file is modified.)
The discovered configuration is ready to be modified. Whenever changes are made, the new file must be loaded onto the
system to implement the changes (see page 117).
Navigating the Interface
XNConnect displays configuration information in two panes. The graphics are located in the left pane, and the properties
of the currently selected graphic are in the right pane. At the top of the left pane are two tabs, Hardware and Virtual
Matrices, for accessing the Hardware and Virtual Matrices views. To see the details and components of a device or a
virtual matrix, click the plus “+” symbol to the left of the device or the virtual matrix.
Most configuration file modifications involve entering information in a series of dialog boxes that are accessed by
right-clicking a hardware device or virtual matrix icon and selecting an option from the shortcut menu. If you have a
question regarding an open dialog box, press the F1 key for Help.
Hardware View
The Hardware view (FIG. 76) displays the system’s hardware, such as enclosures and serial ports. This is the view used
when setting the control panel password (see page 114).
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Appendix C – Managing Configuration Files
Virtual Matrices View
The Virtual Matrices view displays properties of the existing virtual matrices. Most common tasks are conducted from
this view, including customizing channel names and creating local presets.
Hardware tab
Virtual Matrices tab
Highlighted device
Properties of highlighted device
Components
of primary device
Primary
device
Communication settings
Device firmware version
FIG. 76 XNConnect interface with Hardware tab selected
Note: The HDMI UTPro enclosure displays an Optima logo. The IO Slot displays a DVI logo (the system
supports DVI as well as HDMI).
Modifying an .xcl Configuration File
Modifying an .xcl configuration file with XNConnect involves entering information in a field or in a series of dialog
boxes. A brief look at the contents in the Help file provides a quick overview of the possible modifications.
This section provides instructions for three common tasks: modifying channel names, setting the control panel password,
and configuring local presets. For complete coverage of configuration related tasks, see the XNConnect Help file.
Modifying Source and Destination Channel Names
If the system is using APWeb for control, the names for the source and destination channels displayed in XBar can be
customized in XNConnect. The custom names (labels) can be up to 23 characters and cannot contain the following
characters: ‘ “ \ = ? < >
Note: The Control Panel can also displays custom names (LCD displays 20 characters only).
To customize the channel names:
1. In the Virtual Matrices view, click the “+” to the left of the Virtual Matrix.
2. Click the “+” to the left of the Sources or Destinations folder.
3. Select the channel you want to rename.
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Appendix C – Managing Configuration Files
4. Enter the new name in the Name field in the right-hand pane and press Enter.
The new channel name replaces the default channel name in the Sources or Destinations list.
Name field – Edit in place
(displays selected channel)
Customized channel name
Selected channel
Default channel name
Note: If a channel is in more than one VM (virtual matrix), you must repeat Steps 3 and 4 for the channel in
each of the VMs.
5. Customize additional channels by repeating Steps 3 and 4.
6. Load the .xcl configuration file onto the system (see page 117).
7.
If the .xcl configuration file has been previously loaded to the system and channel names are the only modifications
that have been made to the file, select Configure \ Configure Special –
Virtual Matrix \ Configure System Namespace.
If the .xcl file is being loaded for the first time (assumes an automatically constructed configuration is on the CPU),
select Configure \ Configure All.
From the File menu, select Save As and save an .xcl file with a new name to the PC.
(We strongly recommend making a duplicate copy every time the file is modified.)
Caution: The system must not be actively switching when loading this information onto the system.
Setting the Control Panel Password
The control panel on the HDMI UTPro can be locked and unlocked (see page 55). Locking the panel prohibits access to
the system and can prevent accidental switching. The password can only be set with XNConnect.
Important: The password consists of five digits between 1 and 8 that are entered on the control panel using a
combination of five of the eight keys in the top row: Inputs 1, 2, 3, 4 and Outputs 1, 2, 3, 4 (these outputs are
designated as 5, 6, 7, 8 for password purposes). Keys can be used multiple times.
The system connected to the PC must be powered up before the password can be loaded to the control panel. If not
already connected, complete the first five steps of the instructions for “Discovering a System” on page 112.
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Appendix C – Managing Configuration Files
To set the password and load it to the control panel:
1. Discover the system (see page 112) or open the .xcl file (see page 111).
2. In the Hardware view, right-click the CP-15 control panel icon – this icon is used for the HDMI UTPro control
panel. (If control panel icon is not displayed, double-click the Optima icon.)
3. Select Set Password from the drop-down menu.
The Set Control Password dialog box opens.
4. Enter a single digit between one and eight (inclusive) in each field (for digit parameters, see the “Important” note at
the bottom of the previous page).
5. Check the box for Configure Password Immediately.
Important: If you use the Configure menu instead of checking the box, the only configuration option that will
load password information is Configure \ Configure Special - Hardware \ Configure All Passwords.
6. Click OK.
The updated password information is immediately loaded to the control panel, and the new password sequence must
be used to lock and unlock the control panel.
7. From the File menu, select Save As and save an .xcl file with a new name to the PC.
(We strongly recommend making a duplicate copy every time the file is modified.)
Creating Local Presets
A local preset is a predetermined collection of switches on the same virtual matrix to be routed simultaneously.
Executing a local preset affects only those inputs and outputs specified, not the whole system. Local presets are defined
using XNConnect and can be executed using a control panel (local or remote) or using BCS commands as part of a
macro in APControl 3.0 or APWeb or entered in a terminal emulation program. The process for creating local presets
involves three dialog boxes that cover managing, naming, and modifying presets.
The HDMI UTPro supports a maximum of 16 local presets.
The instructions following are for creating a local preset. For detailed information on modifying and deleting local
presets, see the XNConnect Help file.
To create a new local preset:
1. In the Virtual Matrices view, right-click the virtual matrix the preset will be created for and select Manage Local
Presets from the shortcut menu.
The Manage Local Presets dialog box opens.
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Appendix C – Managing Configuration Files
2. Click the Name New button.
The Name New Preset dialog box opens.
3. Optional – Enter a different preset number (local presets do not need to be numbered sequentially).
4. Enter a name for the new preset.
5. Click OK.
The Modify Preset dialog box opens.
6. For the first switch, click the source channel (input) and one or more destination channels (outputs). Select multiple
destination channels by holding down the Control key while selecting the channels.
The Assignment column shows
three switches that will be
executed as part of Preset 1:
Input 2 to Output 1
Input 3 to Output 3 and Output 4
The Disconnected Channels box
shows that Output 2 will be
disconnected as part of Preset 1.
7. Click the Assign Switch button.
The input appears in the Assignment column of the Destination Channels list; the switch will execute when the
local preset is executed.
8. Disconnect inputs* or outputs as part of the local preset by selecting either the source or destination channel and
clicking the Disconnect button. The input or output appears in its corresponding Disconnected Channels list; the
input or output will be disconnected when the local preset is executed.
* Disconnecting an input will disconnect all outputs it is connected to.
9. Repeat Steps 6, 7, and 8 for all switches and/or disconnects to be included in the preset.
Note: For information on the other buttons and preset modifications, press F1 while the Manage Local
Presets dialog box is open.
10. After all switches for the preset have been assigned, click OK and then close the Modify Local Presets dialog box.
11. Define additional local presets by repeating the steps.
Caution: The system must not be actively switching when loading this information onto the system.
12. Load the .xcl configuration file onto the system (see the next page).
If the .xcl configuration file has been previously loaded to the system and local presets are the only modifications
that have been made to the .xcl file, select Configure \ Configure Special – Virtual Matrix \ Configure All VM
Local Presets.
If the .xcl file is being loaded for the first time (assumes an automatically constructed configuration is on the CPU),
select Configure \ Configure All.
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Appendix C – Managing Configuration Files
13. From the File menu, select Save As and save an .xcl file with a new name to the PC.
(We strongly recommend making a duplicate copy every time the file is modified.)
14. If applicable – Reload the .xcl file from the CPU to the control panel according to the directions on page 58.
Loading an .xcl Configuration File
Once modifications have been made to the configuration file, the new file must be loaded onto the system’s CPU for the
changes to be implemented.
There are two basic options for loading an .xcl configuration file:
Load the entire file using the “Configure All” option (see Caution below).
Load part of the file using one of the “Configure Special” options.
To determine which configuration option to use, see “Configure Menu Commands” in the Help file.
When loading any part of a configuration file, the matrix switcher must not be actively switching. You may want to
disconnect any external controllers to make sure that no switches are executed during the loading of the file. If
applicable, you may also want to lock the control panel (see page 55).
Caution: Using the “Configure All” option will erase any global presets that have already been defined for
the system (to create global presets from the control panel, see page 51).
To load an .xcl configuration file to the enclosure’s CPU:
Important: The matrix switcher must not be actively switching when loading any part of or all of the
.xcl configuration file.
1. Recommended – Lock the control panel and/or disconnect any external controllers to make sure that no switches
are executed during the loading of the file. If you have not already done so – From the File menu, select Save As
and save an .xcl file with a new name to the PC. (We strongly recommend making a duplicate copy every time the
file is modified.)
2. Connect the HDMI UTPro enclosure to the PC (see page 39).
3. In XNConnect, open the Communication menu and select Serial Port.
4. Open the Communication menu again; select Change Comm Settings.
5. Check the settings for the selected port and adjust if necessary (the default is COM 1 with a baud rate of 9600).
6. Optional – Click the Test button to verify that communication has been established with the HDMI UTPro.
Click OK.
7. From the Configure menu, select the appropriate configuration option. For an explanation of Configuration menu
options, see the Help file. (The Configure All option will not load password information. For instructions on
loading password information, see page 114.)
The system automatically reboots (applies to non-hardware configuration options only; for hardware, select the
appropriate configuration option and then Configure > Reboot All Devices).
Important: If the configuration file was loaded to the CPU because local presets were created, it may need to
be reloaded from the CPU to the control panel (see page 58).
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Appendix C – Managing Configuration Files
Restoring the Automatic Configuration
Caution: Restoring the automatically constructed configuration will result in the loss of all custom .xcl
configuration file modifications (local presets, passwords, etc.).
To restore the automatically constructed configuration:
1. Connect the system to a PC (see page 39).
2. Open a terminal emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal).
3. Enter: ~def! to restore the configuration.
4. Wait for a “V” to be returned (may take several seconds).
Device Discovery Support
XNConnect v2.10.0 supports Device Discovery (firmware v1.4.0 or higher is required). Typically the default
configuration string generated by XNConnect is all that is necessary. However, certain conditions may warrant a custom
string, such as the need to limit the VMs that are available for control by the AMX control system. Or a need may exist
to limit the features available for a system, e.g., omitting the ability to adjust input gain, but leaving support for output
volume. To customize the configuration string, see the XNConnect Help file topic “Device Discovery Config String
Input.”
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118
Appendix D – Creating Virtual Matrices
Appendix D – Creating Virtual Matrices
Applicability Notice: This appendix applies to XNConnect version 2.10.0. XNConnect’s version information is found
under its Help menu.
Overview
The HDMI UTPro Matrix Switcher is pre-engineered at the factory. It is configured and ready to switch once the source
devices, receivers, and destination devices are attached.
The HDMI UTPro systems specify two identical virtual matrices for switching signals: VM 0 = All and VM 1 = Video.
These two VMs function the same for this product.
Creating new virtual matrices is an advanced feature of XNConnect. The configuration file does not need additional
virtual matrices unless you decide to use them to limit control of sources with limited sink support. If you decide to do
so, we strongly recommend contacting technical support to request a modified .xcl file or ask for assistance (for contact
information, see page 43).
Caution: Creating virtual matrices is an advanced feature of XNConnect that should not be attempted
unless you are extremely familiar with the program and the AMX Matrix Switcher being configured.
Important: If you find it necessary to modify the file for any reason, save a back up copy of the existing
configuration file. We also recommend providing technical support with a copy of the modified .xcl file for
future support.
Example -
Example – Virtual Channels and Virtual Matrices
A system’s configuration allows incoming signals from source devices to be routed through the system and out to
destination devices.
For the HDMI UTPro, each virtual channel is assigned to a physical connector.
The virtual input and output channels can then be grouped into virtual matrices that define where the virtual channels can
be routed. A virtual channel on one VM cannot be routed to a virtual channel on another VM. For the HDMI UTPro, the
virtual channels are assigned to a VM in a sequential pattern.
Note: Because a sequential pattern is used for creating VMs, the HDMI UTPro is easiest to configure if
sources with the same sink limits are attached to adjacent connectors (FIG. 77).
VM 2 (red)
VM 3 (blue)
VM 1 (orange)
FIG. 77 Example of VMs created for control of sources with limited sink support
The virtual matrices in the example used in this appendix assume no repeaters are used upstream or downstream of the
HDMI UTPro.
VM 1 – The sources connected to the inputs in orange (Inputs 1 through 6) each support 8 sinks and can be
routed to any or all of the outputs in orange on VM 1 (Outputs 1 through 8).
VM 2 – The source connected to the input in red (Input 7) supports only 4 sinks and can be routed to any or
all of the outputs in red on VM 2 (Outputs 1, 2, 3, and 4).
VM 3 – The source connected to the input in blue (Input 8) supports only 3 sinks and can be routed to any or
all of the outputs in blue on VM 3 (Outputs 5, 6, and 7).
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Appendix D – Creating Virtual Matrices
Creating a New Virtual Matrix
Important: Save a backup copy of the existing configuration file if you find it necessary to modify the file for
any reason.
Process Overview
Creating a new virtual matrix involves creating virtual channels which must be assigned to the physical connectors and
grouped into a virtual matrix. For more information on virtual matrices, see page 119. Four dialog boxes are used for
creating a virtual matrix. The first is for assigning the signals to the VM; the second for assigning the signals to the
physical matrix; the third for selecting the connector assignment method; and the fourth for completing the connector
assignments. To access the Help file regarding an open dialog box, press F1.
1
2
3
4
Verify Results
FIG. 78 Four step process for creating a new virtual matrix
The Physical Matrix
The virtual channels need to be assigned to the physical matrix in the Assign Signals to Matrices box. The list in this box
shows only physical matrices that are capable of routing the selected signal.
To view the properties of the connectors:
1. Select the Hardware tab.
2. Expand the enclosure and backplane and select the slot.
Selected slot
Board properties
(board refers to
internal hardware)
Signal path number
Signals allowed
Note: The HDMI UTPro
enclosure displays an
Optima logo.
Note: For additional information on creating virtual matrices, see the XNConnect Help file. To access the Help
file topic for an open dialog box, press F1.
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Appendix D – Creating Virtual Matrices
Preparing Existing VMs
We recommend preparing the configuration file for new VMs by making the following changes to the existing VMs.
Important: Before making these changes: use Save As (under the File menu), make a backup copy of the
current file with a new name, and save it to the PC.
Change the name of the current VM 0 to a large two digit number (e.g., 55). In the event that you decide to
reuse it later, the number can be changed again.
From the Virtual Matrix View, select the text in the Virtual Matrix field in the right-hand pane, edit in-place,
and press Enter. Repeat with the text in the Name field.
Delete VM 1 (this is a duplicate of VM 0).
Right click VM 1 and select Delete.

The following procedure assumes that XNConnect has already been used to discover the configuration file (.xcl). For
information on discovering a system, see page 112.
To create the example set of three virtual matrices on page 119, you would need to repeat the entire procedure three
times. The first time through creates a new virtual matrix, VM 1. The information in brackets [ ] indicates the changes
required on the subsequent times through for VM 2 and VM 3.
Note: The control panel on the HDMI UTPro supports a maximum of two digits for numbering VMs.
The information in the instructions that follow is based on the example at the bottom of page 119.
To create a new virtual matrix:
1. Using Save As (under the File menu), make a backup copy of the current file with a new name and save it to the PC.
2. Follow the recommendations in “Preparing Existing VMs” above for handling the current VMs.
3. From the Virtual Matrix menu, select Add Virtual Matrix.
The Assign Virtual Matrix Signals dialog box opens.
Select the signal
Enter a number and name
Click Assign Signal
Check the signals
to be assigned
Click OK
4. Under the Supported System Signals list (use the Standard Basic tab), select the HDMI signal for the new VM and
click Assign Signal.
Under Virtual Matrix Info, enter “1” for Number and “VM 1 (in 1-6 out 1-8)” for the Name.
[When you create VM 2: enter “2” for Number and “VM 2 (in 7 out 1-4)” for the Name.]
[When you create VM 3: enter “3” for Number and “VM 3 (in 8 out 5-7)” for the Name.]
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Appendix D – Creating Virtual Matrices
5. Click OK.
The Assign Signals to Matrices dialog box opens.
Select signal
Check the settings
Select enclosure
Select the physical matrix
Click Assign Matrix
Click OK
6. From the Available Signals box, select the HDMI signal.
7. From the Enclosure and Physical Matrix drop-down lists, accept the defaults.
8. Click Assign Matrix.
9. Click OK to finalize the settings and close the dialog box.
10. From the Virtual Matrices view, right click the new virtual matrix and select Manage Connector Groupings.
The Manage Virtual Matrix Groupings dialog box opens.
11. Under Select a Method, click Group by Pattern.
12. Specify the following parameters for the input channels:
Under Pattern Type, select Sequential.
Under Channel Type, select Sources Only (Destinations Only will be selected in Step 17.)
From the Starting Channel drop-down list, select the first channel number “1” to be included.
[When you create VM 2: select “7” for the channel number.]
[When you create VM 3: select “8” for the channel number.]
From the Number of Channels to Create drop-down list, select the number of channels “6”.
[When you create VM 2: select “1” for the number of channels.]
[When you create VM 3: select “1” for the number of channels.]
Select pattern
Select Sources first time through (select Destinations second time)
Specify starting channel
Specify number of channels
Select signal
Click Assign Signal
13. Select the HDMI signal from the Available Signals list.
14. Click Assign Signal.
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Appendix D – Creating Virtual Matrices
15. Click OK.
The Manage Virtual Matrix Groupings dialog box opens again.
16. Under Select a Method, click Group by Pattern (this time through, the destinations will be assigned).
17. Specify the following parameters for the output channels:
Under Pattern Type, select Sequential.
Under Channel Type, select Destinations Only.
From the Starting Channel drop-down list, select the first channel number “1” to be included.
[When you create VM 2: select “1” for the channel number.]
[When you create VM 3: select “5” for the channel number.]
From the Number of Channels to Create drop-down list, select the number of channels “8”.
[When you create VM 2: select “4” for the number of channels.]
[When you create VM 3: select “3” for the number of channels.]
18. Select the HDMI signal from the Available Signals list.
19. Click Assign Signal and click OK.
The Manage Virtual Matrix Groupings dialog box opens again.
20. Under Grouped Connectors, check the virtual channel assignment for each connector by selecting the Source and
Destination Channels tabs. For VM 1, the Source Channels tab displays 6 channel tabs and the Destination
Channels tab displays 8 channel tabs.
[VM 2 displays 1 and 4 and VM3 displays 1 and 3.]
Channel tabs
Check connector assignments
Click Accept Assignments
21. Click Accept Assignments.
22. Repeat Steps 3 through 21 for VM 2 and again for VM 3. See FIG. 79 on the next page for results.
Caution: The system must not be actively switching when loading this information onto the system.
23. Load the configuration file onto the system; see page 117.
24. Using Save As (under the File menu), make a duplicate copy of the modified file with a new name and save it to the
PC. (We strongly recommend making a duplicate copy any time the file is modified.)
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Appendix D – Creating Virtual Matrices
The three VMs created for the example on page 119 using the previous procedure are illustrated in FIG. 79 below.
(Note that VM 55 at the bottom of the VM list was the original VM 0 discovered on the system and renamed for possible
reuse later.)
FIG. 79 Virtual Matrices created for example
Instruction Manual – HDMI-UTPRO-0808
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Appendix E – ASCII / Hex Conversion
Appendix E – ASCII / Hex Conversion
Devices are typically controlled either by using ASCII text strings or the hexadecimal equivalent.
Control codes can be entered into the hardware using ASCII, hexadecimal, or a combination of both where certain
ASCII codes are difficult to enter (e.g. a carriage return).
Char
Hex
Char
Hex
Char
Hex
Char
Hex
(nul)
00
(sp)
20
@
40
`
60
(soh)
01
!
21
A
41
a
61
(stx)
02
"
22
B
42
b
62
(etx)
03
#
23
C
43
c
63
(eot)
04
$
24
D
44
d
64
(enq)
05
%
25
E
45
e
65
(ack)
06
&
26
F
46
f
66
(bel)
07
'
27
G
47
g
67
(bs)
08
(
28
H
48
h
68
(ht)
09
)
29
I
49
I
69
(nl)
0a
*
2a
J
4a
J
6a
(vt)
0b
+
2b
K
4b
k
6b
(np)
0c
,
2c
L
4c
l
6c
(cr)
0d
-
2d
M
4d
m
6d
(so)
0e
.
2e
N
4e
n
6e
(si)
0f
/
2f
O
4f
o
6f
(dle)
10
0
30
P
50
p
70
(dc1)
11
1
31
Q
51
q
71
(dc2)
12
2
32
R
52
r
72
(dc3)
13
3
33
S
53
s
73
(dc4)
14
4
34
T
54
T
74
(nak)
15
5
35
U
55
u
75
(syn)
16
6
36
V
56
v
76
(etb)
17
7
37
W
57
w
77
(can)
18
8
38
X
58
x
78
(em)
19
9
39
Y
59
y
79
(sub)
1a
:
3a
Z
5a
z
7a
(esc)
1b
;
3b
[
5b
{
7b
(fs)
1c
<
3c
\
5c
|
7c
(gs)
1d
=
3d
]
5d
}
7d
(rs)
1e
>
3e
^
5e
~
7e
(us)
1f
?
3f
_
5f
(del)
7f
Instruction Manual – HDMI-UTPRO-0808
125
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