A.O. Smith 1000 SERIES 100 Water Heater User Manual

GAS-FIRED POWER BURNER
COPPER BOILERS FOR HYDRONIC HEATING
AND HOT WATER SUPPLY
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USER’S MANUAL
MODELS:
VB/VW-500, 750 AND 1000
Installation
Operation
Maintenance
Limited Warranty
SERIES 100/101
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
MC BEE, SC., RENTON, WA.,
STRATFORD-ONTARIO, VELDHOVEN-THE NETHERLANDS,
NANJING, CHINA
www.hotwater.com / email: parts@hotwater.com
PRINTED 0207
212801-000
1
SAFE INSTALLATION, USE AND SERVICE
Your safety and the safety of others is extremely important in the installation, use, and servicing of this boiler.
Many safety-related messages and instructions have been provided in this manual and on your own boiler to warn you and
others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very
important that the meaning of each safety message is understood by you and others who install, use, or service this boiler.
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message
and how to avoid the risk of injury.
IMPORTANT DEFINITIONS
• Qualified Installer: A qualified installer must have ability equivalent to a licensed tradesman in the fields of plumbing,
air supply, venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas
Code as it relates to the installation of gas fired boilers. The qualified installer must have a thorough understanding of
this instruction manual.
• Service Agency: A service agency also must have ability equivalent to a licensed tradesman in the fields of plumbing,
air supply, venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas
Code as it relates to the installation of gas fired boilers. The service agency must also have a thorough
understanding of this instruction manual, and be able to perform repairs strictly in accordance with the service guidelines
provided by the manufacturer.
• Gas Supplier: The Natural Gas or Propane Utility or service who supplies gas for utilization by the gas burning
appliances within this application. The gas supplier typically has responsibility for the inspection and code approval of
gas piping up to and including the Natural Gas meter or Propane storage tank of a building. Many gas suppliers also
offer service and inspection of appliances within the building.
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GENERAL SAFETY
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CONTENTS
SAFE INSTALLATION, USE, AND SERVICE ....................................................................................................................................... 2
GENERAL SAFETY ................................................................................................................................................................................ 3
TABLE OF CONTENTS ......................................................................................................................................................................... 4
Installation Requirements for the Commonwealth of Mass ................................................................................................................... 5
Wiring Diagram .................................................................................................................................................................................... 6-7
Schematic Diagram ................................................................................................................................................................................ 8
Lighting and Operating Instructions ....................................................................................................................................................... 9
Water Temperature Regulation ............................................................................................................................................................ 10
Control System ................................................................................................................................................................................ 10-11
Operating Sequence ............................................................................................................................................................................. 11
UIM Operating Procedures .................................................................................................................................................................. 12
Operating Setpoint Adjustment Procedure .......................................................................................................................................... 14
TROUBLESHOOTING IGNITION SYSTEM ......................................................................................................................................... 16
Troubleshooting Gas Valve .............................................................................................................................................................. 17
PREVENTATIVE MAINTENANCE ........................................................................................................................................................ 17
Main Burners .................................................................................................................................................................................... 17
Relief Valve ...................................................................................................................................................................................... 18
Combustion Air Filter ....................................................................................................................................................................... 18
Blower Compartment ........................................................................................................................................................................ 18
Burner Maintenance ......................................................................................................................................................................... 18
Condensate Removal System ......................................................................................................................................................... 18
Venting Maintenance ........................................................................................................................................................................ 19
Heat Exchanger Preventive Maintenance ....................................................................................................................................... 19
Tube Cleaning Procedure ................................................................................................................................................................ 19
REPLACEMENT PARTS ...................................................................................................................................................................... 19
LIMITED WARRANTY .......................................................................................................................................................................... 23
INTRODUCTION
This design complies with the current edition of the ANSI
Z21.13 low-pressure boiler standard.
AL 29-4C® is a registered trademark of Allegheny Ludlum
Corporation.
Compliance under this standard implies that when the boiler
underwent test, the gas manifold and control assembly provided
on the boiler met safe lighting and other performance criteria.
In addition to these instructions, the boiler(s) shall be installed in
accordance with those installation regulations in force in the local
area where the installation is to be made. These shall be carefully
followed in all cases. Authorities having jurisdiction should be
consulted before installations are made.
Detailed installation diagrams are found in this manual. These
diagrams will serve to provide the installer a reference for the
materials and methods of piping necessary. It is essential that
all water, gas piping and wiring be installed as shown on the
diagrams. You should thoroughly read and understand this
manual before installation and/or operation of this boiler.
In the absence of local codes, the installation must comply with
the current editions, as follows:
In the United States:
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 and the
National Electric Code, NFPA 70.
The factory warranty will be void if the boiler(s) have been
improperly installed or operated.
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INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters
installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned
or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above
finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
INSTALLATION OF CARBON MONOXIDE DETECTORS At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery backup is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe
that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling,
building or structure served by the sidewall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner
to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above requirements provided that during said thirty (30) day period, a
battery operated carbon monoxide detector with an alarm shall be installed.
APPROVED CARBON MONOXIDE DETECTORS Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and CSA certified.
SIGNAGE A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating
appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the
dwelling, building, or structure used in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the
equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED When the manufacturer
of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue
gases, but identifies “special venting systems,” the following requirements shall be satisfied by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
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CONNECTION DIAGRAM
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VB/VW-500, 750 & 1000 SCHEMATIC DIAGRAM
SCHEMATIC DIAGRAM
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LIGHTING & OPERATION INSTRUCTIONS FOR MODELS VB/VW 500, 750 AND 1000:
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children to use a hot water tap, or to draw their own bath
water. Never leave a child or disabled person unattended in
a bathtub or shower.
The boiler should be located in an area that is inaccessible to
the general public.
TABLE 1. Risk of Scalds.
Temperature
Setting
Over 170°F (77°C)
160°F (71°C)
150°F (66°C)
140°F (60°C)
130°F (54°C)
120°F (49°C) or less
WATER TEMPERATURE REGULATION
Time to Produce 2nd & 3rd
Degree Burns on Adult Skin
Nearly instantaneous
About 1/2 second
About 1-1/2 seconds
Less than 5 seconds
About 30 seconds
More than 5 minutes
SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL
TO SHUT OFF, TURN OFF THE MAIN MANUAL GAS SHUTOFF
VALVE TO THE APPLIANCE.
The operating temperature of the boiler must be maintained
as follows:
• 120°F (49°C) or higher inlet water temperature to the boiler.
• 20°F (11°C) differential between the boiler’s inlet and
outlet (e.g. 120°F [49°C] inlet, 140°F [60°C] outlet
minimum design temperatures).
If the inlet water temperature into the boiler is less than
120°F (49°C), adjustments on the water bypass are needed.
Please contact your A.O. Smith qualified service agent.
CONTROL SYSTEM
HOT WATER CAN SCALD: Boilers are intended to produce hot
water. Water heated to a temperature which will satisfy space
heating, clothes washing, dish washing and other sanitizing needs
can scald and permanently injure you upon contact. Some people
are more likely to be permanently injured by hot water than others. These include the elderly, children, the infirm or physically/
mentally disabled. If anyone using hot water in your home fits
into one of theses groups or if there is a local code or state law
requiring a specific temperature water at the hot water tap, then
you must take special precautions. In addition to using the lowest possible temperature setting that satisfies your hot water
needs, a means such as a mixing valve shall be used at the hot
water taps used by these people or at the hot water supply tank.
Mixing valves are available at plumbing supply or hardware stores.
Follow the manufacturer’s instructions for installation of the valves.
Before changing the thermostat setting on the hot water system
controller, see Table 1.
The EMC modulation control system is a fully integrated, state of
the art electronic control system. It consists of sensors, output
devices, a power switch, a 24VAC transformer, wiring, and the
following printed circuit boards:
• Modulation Control Board (MCB)
• Power Distribution Board (PDB)
• User Interface Module (UIM)
The MCB contains circuitry for both master control and flame
control. Dip switches on the MCB are used to configure the system.
The User Interface Module (UIM) communicates with the user
through a set of touch pads and a 4-line, 20-character LCD display.
The PDB provides connection points for input power, the water
pump, and the transformer. It also distributes power to the system
and contains the system fuses.
The MCB also contains an external communications system to allow
for connection to a PC, a modem, an EMS system, or something
similar. Through this connection, multiple boilers can also be
linked together. CAUTION: The internal communications
cables should never be connected to the external
communications connectors, and vice-versa.
Hot water temperatures required for automatic dishwasher
and laundry use can cause scald burns resulting in serious
personal injury and/or death. The temperature at which injury
occurs varies with the person's age and time of exposure.
The slower response time of children, aged or disabled
persons increases the hazards to them. Never allow small
There are several microcontrollers used on the boards. These
control the temperature and ignition control functions for the
boiler. Inherent in the design are the normal operating
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Pump (MCB - 120VAC - required on systems that do not have an
external pump): Provides electrical power to directly operate a pump
or the coil of an externally connected contactor.
sequences and safety features associated with a gas ignition
control system. The system continuously performs various
diagnostic tests to verify proper appliance and control
operation. Should an unsafe condition occur, the control will
shut down the burner and display a red service light as well
as indicate the cause of the error on the display. The operating
programs for the system are stored in permanent memory
inside the microcontrollers. User-selectable operating
parameters and a history of detected faults are stored in
rewritable memory in the microcontrollers. A loss of power
does not affect either of the memories.
Blower (MCB - 120VAC - required): Variable speed blowers utilize
the high blower output only.
Igniter (MCB - 120VAC - required): Provides power to operate
the HSI igniters.
Gas Valve (MCB - 24VAC - required): Provides power to activate
the gas valve. The gas valve cannot be activated when the ECO
contacts are open.
INPUTS TO MCB
Low Water Cut Off (MCB - 24VAC - optional): Directly connected to
the 24VAC line to provide power to operate an external LWCO device.
TEMPERATURE SENSORS:
Temperature probes (MCB - outlet and either inlet or tank are
required): The MCB accepts analog temperature inputs from
up to three sensors (inlet, outlet, and remote).
MCB AND PDB INDICATOR LAMPS AND FUSES
A green LED is mounted on the PDB to indicate when line voltage
is applied (the PDB also contains a yellow and red LED, and a
test/run jumper that are used during installation to verify proper
power connections). A red LED on the MCB is used to indicate
when the 24VAC input fuse has blown.
ECO input (MCB - required): The ECO (energy cut off) is a hilimit switch located inside the outlet probe. It is a normally
closed switch that opens if the probe is exposed to a
temperature higher than the trip point. Once tripped, the control
system needs to be manually reset.
Yellow LEDs are located near the microcontrollers on the MCB.
These LEDs are “heartbeat indicators,” and blink approximately
twice per second to indicate that the microcontrollers are running.
Thermostat input (MCB - optional): This input is set up to work with
an externally connected thermostat that provides a contact closure.
If this input is closed and everything else is in the proper state, a “call
for heat” condition will be initiated. These leads should be shorted
together when a thermostat is not being used. If it is desired that the
thermostat control the temperature of the boiler, the operating setpoint
of the system should be set higher than the temperature that the
thermostat is controlling. This will allow the thermostat to control the
boiler. When the thermostat closes, a call for heat will be generated
until the thermostat determines that the required temperature has
been reached.
MCB JUMPERS
The MCB has two jumpers. JP1 on the MCB is used to terminate
the external communications line. It is normally left off and installed
when the external cable is very long.
IGNITERS
The EMC modulation system operates with Silicon Carbide Igniters.
AIR PRESSURE SENSORS (OPEN CONDITION INDICATES FAULT):
Blocked Flue (MCB - required): Normally closed switch that opens
if the flue becomes blocked during operation.
OPERATING SEQUENCE
Blower Prover (MCB - required): Normally open switch that closes
when the air pressure produced by the blower is above the set point.
GAS PRESSURE SENSORS (OPEN CONDITION INDICATES FAULT):
Low Gas (MCB - required): Normally closed switch that opens
when the gas pressure falls below the trip level. This input is
enabled/disabled by a dip switch on the MCB
1.
The EMC modulation controller has four modes of operation:
Initialization, Standby, Running/Modulation, and Service. The
internal MCB micros control these modes through a sequence of
steps (or States) which are further described in the "UIM Operating
Procedures" section.
2.
When power is applied to the system, it enters the initialization
mode and the following automatic functions are performed:
• A. O. Smith opening screen is displayed.
• The system goes through a calibration indicated by the green
running LED blinking and then staying on; next the red service
LED and yellow standby LEDs come on, next the service and
runnings LEDs blink ON and OFF.
• Stored values are recalled from memory.
• Configuration dipswitches are read.
• Pending faults are recalled
• Micros on all boards start running (indicated by a flashing
Yellow LED near each micro)
• Input sensors are read
3.
After initialization is complete (approximately 10 seconds) the
system turns the green LED off and goes to the standby mode
(yellow "Standby" LED on), unless a previously stored fault
has been recalled, which will send the system into the service
model (red "Service" LED on). In standby mode the display
shows the temperature screen and in fault mode the current
error screen is displayed.
4.
The system then compares the temperature read from the
controlling probe (inlet or tank) to the setpoint temperature. If
Hi Gas (MCB - required): Normally closed switch that opens if the
gas pressure exceeds a set value. This input is enabled/disabled
by a dip switch on the MCB.
WATER LEVEL SENSOR (OPEN CONDITION INDICATES FAULT):
Low Water Cut Off (MCB - optional): Normally open switch that
closes when water reaches preset level. This input is enabled/
disabled by a dip switch on the MCB.
WATER FLOW SENSOR:
Flow (MCB - required): Normally open switch that closes when
flow exceeds a set value.
FLAME SENSOR:
Flame (MCB - required): Returns a signal to the microprocessor if
flame is detected on the burner. If the flame rod is missing or
shorted, the flame will not be detected.
OUTPUTS FROM MCB
RELAY CONTACT OUTPUT:
Alarm (MCB - 24VAC - optional): Provides electrical power to
operate an external alarm. This can be an audio device (i.e.,
Sonalert), a visual device (lamp), or any other device that will
operate with the voltage and current level provided.
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the temperature is less than the operating setpoint minus the
differential temperature and the thermostat input is closed then
a call for heat is established and the system shifts to the run
mode (green "Running" LED turns on).
5.
The heating sequence begins by applying power to the pump.
6.
After a few seconds the blower is turned on for 30-second
pre-purge period of combustion chamber.
7.
The igniter is turned on.
8.
After the igniter has reached a minimum of 2.8 amps, the gas
valve is energized to allow gas flow to burner.
9.
After an additional one second, the system checks the status
of the flame through the flame rod (sensor). If the flame is
not verified within 4 seconds, the gas valve is immediately
shut off followed by 15-second inter-purge period, then the
system returns to step 7, if the "Trial for Ignition" dipswitch is
set for three (3) tries. If the dipswitch is set for one (1) trial,
the system will declare an error and boiler will require
resetting the control.
The UIM receives commands from the user and displays
operational information to the user via an LCD (liquid crystal
display) up to eleven LED's, and five touch switches. The LCD
provides information to the user by the use of 10 menu-activated
screens. Within each of the screens, helpful information can be
displayed by pressing the "Help" button. The LED's visually inform
the user about the mode the system is in. The touch switches
allow the user to control the operation of the system. The operation
of these parts is described in the following section:
UIM Screens:
On all screens a double vertical bar appears on the right side of
the display each time a key is touched to indicate that a key has
been activated. On several screens an indicator ">" appears on
the left side of the display to indicate the active line. The "Up/
Down" keys are used to move the indicator to the desired line and
the "Select" key is pressed to select the line. Also, on most of the
screens, up/down arrows appear on the right side of the screen to
indicate that there is additional lines either above or below the
displayed four lines.
• Menu Screen:
Displayed when the user presses the "Menu" key. This screen
is the selection point for the other 9 screens.
10. The boiler will remain running until the set point is satisfied.
Once satisfied, the blower will continue for 15-second post
purge period.
• Temperature Screen:
Displays the sensed temperatures of the Outlet, Inlet, and Tank
probes. Also displayed is the calculated Delta T (Outlet minus
Inlet) for the system. Shorted ("Short") and disconnected
("----") probes are also displayed.
11. Once set point has have been satisfied, the boiler pump will
continue to run for the programmed post-circulate cycle.
12. The control now enters the idle state as displayed by the
"Standby" LED. The control will continue to monitor heat
demand and state of other system devices. Upon a drop of
water temperature below the set parameters, the control will
return to step 5 and repeat the entire operating cycle. Note:
Any fault detection, during standby or running modes, will
halt the heating sequence and shift the system to the service
mode where the detected fault will be displayed.
• System Status Screen:
This screen is used to view the status of switch inputs and output
states. An asterisk (*) is displayed next to the label when the
status is "True" (the description is fulfilled). For example, if
water is flowing, or detected by the flow sensor, then an "*" will
appear in front of the Flow label (i.e. *Flow). Another example
would be the ECO switch. If the outlet temperature is too high
the display will show: *ECO.
NOTE: In standby and running modes the system constantly
monitors the signals and the internal operation for faults. Any
detected fault will halt the heating sequence and shift the system
to the service mode, where the detected fault will be displayed.
The System monitors the inputs at these times:
TEMPERATURE SETPOINTS (SYSTEM CONTROL ALGORITHM)
• ECO, Blocked Flue, Low Gas, Hi Limit, and Hi Gas - at all times
for a fault condition.
• Tstat - at all times for open/closed conditions.
• Flow - for an on condition when the pump is on (no check for
off state)
• Blower Prover - when the Blower is on.
• Igniter Current - for an on condition approximately 18 seconds
after the Igniter is turned on until the igniter is turned off and an
off condition at all other times.
• Flame - for an on condition approximately 5 seconds after the
gas valve is turned on until the valve is turned off and at all
other times for an off condition.
The boiler has a hysteresis type control, which means that it will
begin heating the water when the temperature sensed by the
control probe (inlet or tank) falls below the operating setpoint
minus the differential setpoint. It will stop heating the water when
the temperature rises to the operating setpoint.
UIM OPERATING PROCEDURES
Control Status Screen:
Displays the status that the MCB micros are in. The MCB has 5
possible states and the FCB have 9. The normal MCB states
sequence is to move from Idle to Pre-Circulate when a call for heat
is initiated. Once heat has been satisfied or the Thermostat is opened,
the sequence moves to Post-Circulate and then back to Idle. If a
fault occurs at any time, the process jumps out of sequence and
goes directly to the appropriate Hard or Soft Fault state.
Description of MCB control states:
• Idle:
The yellow "Standby" LED is turned on and the system
UIM, USER INTERFACE MODULE
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waits for a heat request (determined by the Thermostat or
controlling probe inputs). All outputs are off in this state
except that if the Post-Circulate time is set to continuous, the
pump will be on. When the heat request is received, the
system moves to the Pre-Circulate state.
•
•
•
will remain in this state until the MCB request a heating
cycle, or a cold purge.
Pre-Circulate:
The yellow LED is turned off and the green "Running" LED is
turned on. The green LED will remain on for all other states
except the fault states. Cold purging clears out any combustion
gas that may be in the combustion chamber. When purging is
complete the system moves to the Heat State.
Heat Stage
The system will command the FCB micros to start their heat
sequence. will be activated in order based on an algorithm
that determines how much heat is needed. The system will
remain in this state until the heat request is satisfied, the
Tstat is opened, or a fault occurs.
Soft Fault State: (See "Fault Description" section for list of
soft and Auto Reset faults.)
The pump remains on for the selected post-circulate time
to cycle the hot water out of the boiler. The FCB is
commanded to shut down and the Alarm output is turned
on. The green LED turns off and the red "Service" turns
on. The MCB remains in this state until one of the following
occurs:
• One hour passes (automatic restart after one hour)
• If Communications error system will automatically
restart if communications re-establishes.
• If user presses Select key while current error screen is
displayed (Hard reset).
• If high-limit error - the outlet temperature drops below
the high limit trip point minus the high limit differential.
(outlet water temperature drops to safe level). The fault
is logged in the error history when the fault state is
exited.
• Hard Fault State: (See "Fault Description" section for list
of soft and Auto Reset faults.) The pump remains on for
the selected post-circulate time to cycle the hot water
out of the boiler. The FCB is commanded to shut down
and the Alarm output is turned on. The green LED turns
off and the red "Service" turns on and off (flashes). The
only way to exit this state is for the user to press the
Select key while the current error screen is displayed.
The fault is logged in the error history when the fault state
is exited.
While the MCB is in the Heating mode the FCB moves from
Idle, to Pre-Purge, to Heat Igniter, to Check for Flame, and
then to Heating. The process waits in this state until the call
for heat is satisfied, the thermostat input is opened, or a fault
occurs. When heat is satisfied, the sequence continues to
Post-Purge and then back to Idle. If three tries for ignition
has been selected on the MCB dipswitch and flame is not
detected at the appropriate time, then the sequence moves
to the Inter-Purge state for 15 seconds and the FCB heat
sequence is repeated. If flame is still not detected after the
third try the process declares a fault, jumps out of sequence
and goes to the error state. Other types of faults detected at
any time will also cause a jump to the error state.
Description of FCB control states:
• Idle State:
When any error is declared during idle state-The system
13
•
Pre-Purge State:
The blower is turned on. After 10 to 34 seconds (34
seconds for cold purging) the system switches to the Heat
Igniter State.
•
Heat Igniter State:
The sequence of operation is as follows: "The igniter relay is
energized and the heat up period begins. After 18-20 seconds,
if the igniter has reached a minimum of 2.8 amps, the gas valve
safety circuit is then activated. If in this amount of time, the
igniter fails to reach a minimum amp draw of 2.8 amps, the unit
will re-cycle up to 3 times before locking out on igniter hardware
failure. If the igniter does reach the minimum required amp
draw of 2.8 amps, the gas valve circuit is energized, and the
system advances to Flame Check status.
•
Check for Flame State:
The gas valve is turned on. After 1.5 seconds, the system
checks that the gas valve relay is on. If it is not, the ignition
•
•
if the blower prover does not activate after 15 seconds. This
time allows the blower relay to activate, the blower to come up
to speed, and the response from the blower prover to be filtered.
5. Press the SELECT KEY.
User Settings Screen:
Each setpoint or user setting has either a limited selection of
values, or a limited range of values. The Up/Down keys are
used to change values. After changing an item, the Select key
is pressed to accept the change, or the Menu key is pressed to
reject the change and restore the item to its original value.
The following setpoints can be changed:
7. Press the SELECT key to accept and store the new value.
6. Use the UP and DOWN key to select the value you wish to enter.
•
High Limit Differential:
The outlet temperature must be below the automatic High Limit
setpoint minus the High Limit Differential setpoint before a call
for heat can be generated.
HIGH LIMIT DIFFERENTIAL SETPOINT ADJUSTMENT
PROCEDURE
Operating Setpoint:
This setpoint sets the base temperature for the control algorithm.
The High Limit Differential Setpoint has a range of 1°F to 50°F for
all models. Use the following procedure to change the High Limit
Differential Setpoint:
1. Press the MENU key.
OPERATING SETPOINT ADJUSTMENT PROCEDURE
The system has a standard programmable Operating Setpoint
range of 70°F (21°C) to 190°F (88°C) for a VW and of 70°F
(21°C) to 220°F (104°C) for a VB for either a Remote or inlet
probe depending on selection. The user can easily change
the Operating Setpoint at any time by using the following
procedure. When any configuration or setpoint is changed
(and the Select key touched), the new value is IMMEDIATELY
saved to non-volatile memory. The factory default setting is
145°F (49°C).
2. Scroll the ">" with the down key next to USER SETTING SCREEN.
3. Press the SELECT key.
4. Scroll the ">" with the DOWN key until it is pointing to HIGH
LIMIT DIFFERENTIAL SETPOINT.
5. Press the SELECT key.
1. Press the MENU key.
6. Use the UP or DOWN key to select the value you wish to enter.
2. Scroll the ">" with the DOWN key next to the USER
SETTING SCREEN.
7. Press the SELECT key to accept and store the new value.
3. Press the SELECT key.
•
Operating Differential Setpoints:
Each of the two stages has an independent Operating
Differential setpoint.
•
Temperature Units:
Temperature can be displayed in either °F or °C units.
•
Post Circulate Delay Time:
The time circulation pump will stay on after the burner is
turned off. The time in seconds is adjustable with the
following values: 45, 90, 180 or continuous. If the
continuous value is selected the pump will remain on at
all times and the post circulate state time will be set at 45
seconds.
•
Network Address:
This is a unique number assigned to this boiler to
differentiate it from other boilers or water heater on the same
A. O. Smith proprietary network. A valid Network Address
can be any number from 0 to 31. It is set by default to zero,
which is an invalid address. The boiler will not communicate
until it is changed to a valid and unique number. This prevents
two units from trying to respond to the same request from
the PC or supervisory network device.
•
Configuration Settings Screen:
Displays the status of the dipswitches installed on all
boards as described earlier.
•
3. Press the SELECT key.
Log & System Info Screen:
Displays the following information:
Elapsed hours of operation (Total time system has been
powered up)
4. Scroll the ">" with the DOWN key until it is pointing to HIGH
LIMIT SETPOINT.
Number of running minutes (Number of minutes system has
been in the run mode)
4. Scroll the ">" with the DOWN key until it is pointing to
OPERATING SETPOINT.
5. Press the SELECT key.
6. Use the UP or DOWN key to select the value you wish to enter.
7. Press the SELECT key to accept and store the new value.
•
High Limit:
The outlet temperature probe contains both an ECO switch
and a thermistor for temperature measurement. The sensed
outlet temperature is used for the automatically resettable
High Limit setpoint. If the sensed outlet temperature exceeds
the High Limit setpoint, a "soft lockout" condition will occur and
the burner will be shut off. This fault condition is automatically
cleared when the temperature drops below the high limit
setpoint minus the high limit differential.
AUTO HIGH LIMIT SETPOINT ADJUSTMENT PROCEDURE/
OUTLET TEMPERATURE PROBE
The High Limit setpoint has a range of 90°F (32°C) to 210°F (99°C)
for a VW and a range of 90°F (32°C) to 235°F (113°C) for a VB.
Use the following procedure to change the automatically resettable
High Limit Setpoint:
1. Press the MENU key.
2. Scroll the ">" with the DOWN key next to USER SETTING SCREEN.
14
From the Current Error Screen this key is used to reset the
system from an error:
kBtu rating of the boiler (0 to 5750kBtu in 10kBtu increments)
The software revision level of the MCB.
•
•
•
Current Error Screen:
Displays the last error that the system has detected plus a
time stamp of when the error occurred. (The time stamp is
based on the elapsed hours value at the time the error
occurred. It is displayed in hours and minutes. This error
remain displayed as long as it is still valid. When cleared
it is moved to the Error History Screen. The system will
automatically jump to this screen when an error is detected.
It will also go to this screen upon power-up if an error was
still valid when power was turned off.
NOTE: Errors are cleared from this screen by pressing
the "select" key.
Error History Screen:
This screen displays a list of the last 9 errors (with time
stamps) that have occurred. The last error to occur is
displayed first.
Reload Defaults Screen:
From this screen the user can restore the factory default
values for screen adjustable configurations by pressing
the Select key. The values restored are as follows:
VW Models
Oper Setpnt (Operating Setpoint) - 145° F (63° C)
Hi Limit (High Limit Setpoint) = 210° F (99° C)
Hi Limit Dif (High Limit Differential) = 20° F (11° C)
Both Models
Tempert Units (Temperature Units) = F
Post Cir Secs (Post Circulation pump delay = 45 seconds
Network Address (Network Address) = (none)
•
Select Key:
This key performs several functions. Screens can be selected
from the menu screen by pressing this key when the ">" appears
next to the screen desired.
•
Help Key:
Pressing the Help key from any screen displays helpful
information about that screen. From the menu screen,
general help information is displayed as to how to use
the user interface. To return to the previous screen press
the Help or Select keys, or press Menu key to go to the
menu screen. If a small down arrow appears in the lower
right hand corner then there is off screen content below
what is displayed. Press the down arrow to scroll down
to this information. After scrolling down an up arrow will
appear in the upper right hand corner to indicate off
screen content above what is displayed.
The VF boiler has a display on the UIM which is a scaled display
indicating the current firing rate of the boiler (25% to 100%).
UIM Touch Switches
Below the LCD display are five touch switches or keys, that the
operator uses to operate the system.
Menu Key:
Pressing this key activates the menu screen where the other
screens can be accessed.
Up and Down Keys:
These keys are used to move upwards and downwards in
screens to reach a desired item and to change setpoints
and user settings. They have an auto increment/decrement
feature for some of the configurations and values. When
you first press one of the keys and value changes by 1
count, then wait 1/2 second and changes slowly until the
key is released or if held for 3 or more seconds it will
change the value quickly.
UIM LED's
The three LED's to the right of the LCD indicate the status of
the overall system. The red LED indicates that a fault has been
detected and the system has stopped running. It is on
continuously for soft faults and flashes for hard faults. The
Yellow LED indicates that the boiler is in a ready mode waiting
for a call for heat command. When on continuously the Green
LED indicates that the system is in the heating mode. If it is
flashing it indicates that the UIM is in the initialization mode
and the touch switches are being calibrated.
VB Models
Oper Setpnt (Operating Setpoint) = 190° F (88° C)
Hi Limit (High Limit Setpoint) = 230° F (110° C)
Hi Limit Dif (High Limit Differential) = 20° F (11° C)
•
•
Fault Messages and Troubleshooting Guide
The EMC 5000 modulation system does excessive self-diagnostics
and displays detected faults on the UIM display in an easy to read
manner. There are approximately 80 different faults that can be
detected. Some of the faults are caused by internal problems and
some by external causes. The faults create different types of system
lockouts (shut down). Hard lockouts are serious problems that
require the user to manually restart the system. Soft lockouts can
be reset by the user or after 60 minutes the system will automatically
clear the error and restart. Auto Reset lockouts will monitor the
cause of the fault and it the fault clears itself the system resets
itself. The following table shows the fault messages and some
possible troubleshooting hints:
On the User Settings screen items that appear next to a ">" symbol
can be selected with this key. If a setpoint configuration item is
selected, the ">" will then flash slowly to indicate that the item has
been selected. The Up and Down keys are then used to change
its value.
15
TROUBLESHOOTING IGNITION SYSTEM
Fault Messages and Lockout Status (* = stage number: 1, 2, 3, or 4)
FAULT DISPLAYED
DESCRIPTION
RED LED
LOCKOUT
“Display Fail”
Communications with UIM interrupted
Continuous
Auto Reset
Check communication cable to UIM. Try moving to other Internal Communications connector on MCB.
Also check the connectors where the cable is plugged in for best connecting wires.
“Comm. Fail Stg.*”
Communications with FCB interrupted
Continuous
Same as above. Also try swapping FCB and UIM communications cables.
“Low AC Voltage”
Line voltage less than 90 vac
Continuous
Auto Reset
Check incoming power line for loss of voltage. May also be caused by a power line brown-out (momentary loss of voltage)
“Low 24VAC”
Voltage from transformer less than 18 vac
Continuous
Auto Reset
Check transformer output. Should be over 24vac. May be caused by excessive current drain or a faulty transformer
“Brown Out Reset”
Indicates a brown out reset occurred
---None
Caused by a momentary dip in voltage on the MCB +5vdc power bus. Contact factory. (Not considered a serious
problem if it only occurs on very rare occasions.)
“Timeout Reset”
Indicates a watchdog reset occurred
---None
Caused when the micro executes the software in an improper way. Contact factory. (Not considered a serious
problem if it only occurs on very rare occasions.)
“FCB Comm Timeout”
FCB did not receive command from MCB
Continuous
SOFT
Caused when communications between the MCB and the FCB are interrupted. May occur when a surge of power on
a nearby device (i.e. arc welder) creates an EMI burst. Not a serious problem if it occurs rarely.
“No Flow”
Water is not flowing
Continuous
SOFT
Caused by the flow switch being open when it should be closed. Check water lines, pump, flow switch contacts, wiring.
“Blower Prov Stg*
Blower pressure is too low it they should have been closed.
Check blower, switch contact, wiring, and for air leaks.
“Blocked Flue”
Flue is Blocked
Continuous
SOFT
Caused by the blocked flue switch contacts being open when they should have been closed. Check for flue blockage,
switch contacts, wiring.
Outlet temp. exceeded high limit setpoint
Continuous
Auto Reset
Caused when the temperature of the outlet probe exceeds the high limit setpoint. This is an internal “software” limit
switch and not an actual device. Check that the over temperature is not being caused by improper setup or
operation of the boiler.
“High Limit”
Continuous
Auto Reset
SOFT
“ECO fault”
Outlet temp is too high
Flashing
HARD
Caused when the ECO (a thermostat) contacts in the Outlet probe are open when they should be closed. Fault may be due to
high outlet temperature, bad switch contacts in the ECO, or disconnected wiring. Note: The ECO can be checked by
disconnecting the outlet probe from the MCB and reading the resistance across the two active pins on the connector at the
end of the probe cable. The value should be approximately 0 ohms when the temperature of the probe is less than 220°F.
“Low Water”
Water level is too low
Flashing
HARD
Caused by the Low Water Cut Out device not closing its feedback switch contacts when it should. Check water line,
switch contacts, wiring, LWCO.
“Low Gas”
Gas pressure is too low
Flashing
HARD
Caused by the Low Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.
“Powered Vent”
Power vent not running
Flashing
HARD
Caused by the Powered Vent device not closing its feedback switch contacts when it should. Could also be caused
by a problem with the relay output on the MCB. Check output to powered vent, switch contacts, wiring.
“High Gas Stg*”
Gas pressure too high
Flashing
HARD
Caused by the High Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.
“Inlet Probe”
Inlet probe shorted or open
Flashing
HARD
Caused when the thermistor in the probe or the wiring to the probe is shorted or disconnected. Check the probe.
Note: The thermistor and wiring can be checked by disconnecting the probe from the MCB and reading the resistance
across the two active pins on the connector at the end of the probe cable. The value should be approximately 10K
ohms (value will change slightly with changes in temperature).
“Outlet Probe:”
Outlet probe shorted or open
Flashing
HARD
Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note: the
thermistor and wiring can be checked by disconnecting the probe from the MCB and reading the resistance across
the two active pins on the connector at the end of the probe cable. The value should be approximately 10K ohms
(value will change slightly with changes in temperature).
Tank (Remote) probe shorted or open
Flashing
HARD
Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note: the
thermistor and wiring can be checked by disconnecting the probe from the MCB and reading the resistance across
the two active pins on the connector at the end of the probe cable. The value should be approximately 10K ohms|
(value will change slightly with changes in temperature).
“Tank Probe”
“Igniter Stg*”
Igniter current is too low
Flashing
HARD
Caused by a low current draw problem with the igniter. This may occur if the igniter is old, damaged, or disconnected
and no longer draws the proper level of current. This condition will affect the ability of the igniterto get hot enough to
fire the gas properly. Check the igniter and its associated wiring.
“Igniter Pwr Stg*”
Improper power applied to the igniter circuit
Flashing
HARD
Caused by improper line power being applied to the igniter circuitry. Check line connections. Paying particular attention to
the earth ground connection. Also check that line voltage does not exceed 132 VAC RMS.
“Igniter Hdwr Stg*”
Hardware problems with igniter circuit
Flashing
16
HARD
PREVENTATIVE MAINTENANCE
MAIN BURNER
This is a pre-mix burner system. The flame is not supposed to be
directly on the burner. The flame should be just above the burner
deck approximately 1/8” and blue in color, see illustration.
Check main burner every three months for proper flame
characteristics. The main burner should display the following
characteristics:
• Provide complete combustion of gas.
• Cause rapid ignition and carry over of flame across entire burner.
• Give reasonably quiet operation during initial ignition, operation
and extinction.
• Cause no excessive lifting of flame from burner ports.
If the preceding burner characteristics are not evident, check for
accumulation of lint or other foreign material that restricts or blocks
the air openings to the burner or boiler. To check burners:
1.
2.
3.
4.
5.
Shut off all gas and electricity to unit. Allow unit to cool.
Remove main burners from unit.
Check that burner ports are free of foreign matter.
Clean burner with vacuum cleaner. DO NOT distort burner ports.
Reinstall burners in unit. Ensure that all the screws on the
burner flange are tightened securely so that the gasket will
provide a good seal.
6. Also check for good flow of combustion and ventilating air
to the unit.
BURNER FLAMES
Visually check flame characteristics through the view port
located on the top head of the boiler. The “Burner Flames”
illustration shows the normal flame condition.
These boilers are designed to give many years of efficient
and satisfactory service when properly operated and
maintained. To assure continued good performance, the
following recommendations are made.
After placing the boiler in operation, check the ignition system
safety shut-off devices for proper operation. To accomplish this
with the main burner operating, close the valve on the manifold.
Within four seconds the main burners should extinguish. If this
does not occur immediately, discontinue gas supply by closing
main manual shut-off and call a qualified serviceman to correct
the situation. If the burners extinguish, then light boiler in
accordance with lighting and operating instructions.
The area around the unit should be kept clean and free from
lint and debris. Sweeping the floor around the boiler should be
done carefully. This will reduce the dust and dirt which may
enter the burner and heat exchanger, causing improper
combustion and sooting.
17
or on the blower and motor. Buildups of dirt and lint on the blower
and motor can create excessive loads on the motor resulting in
higher that normal operating temperatures and possible shortened
service life.
BURNER MAINTENANCE
Qualified servicers should follow this procedure when the boiler’s
burner needs cleaning.
1. Turn off the electrical power to the boiler and close the main
manual gas shutoff valve(s). Allow the boiler parts to cool before
disassembly.
Any safety devices including low water cutoffs used in conjunction
with this boiler should receive periodic (every six months) inspection
to assure proper operation. A low water cutoff device of the float
type should be flushed every six months. Periodic checks, at least
twice a year, should be made for water leaks.
2. Loosen the flange and separate the gas train from the manifold
assembly.
3. Separate the burner from the blower adapter by first removing
the four (4) bolts and subsequently, the blower gaskets. The
blower should be free to move at this point.
More frequent inspections may be necessary depending on water
conditions.
FOR DIRECT VENT UNITS: It is necessary to loosen and slide
the rubber coupling on the blower adaptor in order to move
the blower.
The boiler-mounted gas and electrical controls have been
designed to give both dependable service and long life. However,
malfunction can occur, as with any piece of equipment. It is
therefore recommended that all components be checked
periodically by a qualified serviceman for proper operation.
4. Loosen the seven bolts on the blower adapter at the base and
move the burner ground wire (Green) aside.
RELIEF VALVE
5. Lift the blower adapter and remove the manifold assembly up
from the 6 studs located on the cover plate and remove the
burner gasket.
The safety relief valve should be opened at least twice a year to
check its working condition. This will aid in assuring proper
pressure relief protection. Lift the lever at the top of the valve
several times until the valve seats properly and operates freely.
6. Remove any loose foreign material such as dust or lint with a
vacuum. Check all ports for blockage. Dislodge any foreign
material causing blockage. Remove any soot or carbon deposits
with a rag making sure to remove any lint left on the burner by
vacuuming again.
7. Reverse the steps to reassemble the unit.
8. Restore electrical power and gas supply to the boiler.
• Put the boiler back in operation by following the Lighting
and Operating instructions in this manual.
• Check for gas leaks and proper boiler and vent operation.
CONDENSATE REMOVAL SYSTEM
Due to the highly efficient operation of this unit, condensate is
formed during operation and must be removed by the condensate
drain systems. Inspect the condensate drains and tubes at least
once a month and insure they will allow the free flow of condensate
at all times. The system must be inspected more frequently in
cold weather if the drain system is located in an area, such as
along the floor, where freezing temperatures are likely to occur.
The condensate drain system must be protected against freezing.
Contact a qualified service agent to inspect and correct the
condition if freezing of the condensate lines is a problem. The
unit is equipped with a blocked flue switch which will shut the
unit off if condensate is unable to drain and backs up in the
unit. A blocked flue error will appear when sufficient condensate
accumulates for this condition.
COMBUSTION AIR FILTER
If the combustion air supply to the boiler contains dust, dirt, drywall
dust etc. a filter must be installed. An air filter is not supplied with the
boiler as shipped from the factory. The installer must provide a filtering
system in the air inlet to the boiler if dust, dirt or construction dirt
can be pulled into the boiler through the inlet air piping. Periodically
clean air filter per the manufacturer's instructions.
The transparent drain lines and condensate drain on the bottom
of the vent collector should be visually inspected at one month
intervals for blockage, particularly in the areas of the loops in the
lines which trap a small amount of condensate, and the exit point
of the vent collector drain. Condensate in portions of the line other
than the loop area indicates a blockage in the drain line. Flush the
BLOWER COMPARTMENT
The blower compartment should be cleaned annually to remove
any dirt and lint that may have accumulated in the compartment
18
HEAT EXCHANGER PREVENTIVE MAINTENANCE
lines with air or water and clear or replace the blocked portions of
the line as necessary. Note that areas of the drain line which
include a sag or low spot in the line will also form a condensate
trap which can be removed by levelling the tube and does not
indicate a blocked system.
In most water supply systems solids exist. As the water is heated,
these tend to drop out depositing as scale or lime. This scale must
be removed before the heat exchanger tubes become blocked.
Inspect the metal vent drain and vent collector drain connectors
at six month intervals. Remove the hoses from the connections,
then check with a small wooden dowel or plastic rod passed up
through the metal connection to insure the passage is clear, using
caution to not bend or damage the connector. Call a qualified
service agent to inspect and correct the problem if any
obstructions are found in the connectors. Replace all hoses and
clamps immediately after inspection and before starting the boiler
in accordance with the Lighting and Operating Instructions. DO
NOT OPERATE THE BOILER UNLESS ALL CONDENSATE
DRAIN LINES ARE PROPERLY CONNECTED AND WORKING.
When a means to neutralize condensate has been installed you
must also follow operating, inspection and maintenance
procedures specified by the manufacturer of the product. Inspect
the installed device to insure that it does not cause condensate
to remain in the boiler or vent for any reason.
VENTING MAINTENANCE
It is recommended that the intake and exhaust piping of the
appliance be checked every 6 months for dust, condensate
leakage, deterioration and carbon deposits.
Qualified serviceman should follow this procedure when the boiler's
intake and exhaust piping need cleaning:
1. Turn off the electrical power, and manual gas shut-off.
• Allow boiler parts to cool before disassembly.
2. Remove the vent pipe.
• Check parts and chimney for obstructions and clean as
necessary.
3. Remove burner from boiler and other metal parts as required
to clean as necessary.
• Refer to parts list for disassembly aid.
4. Clean and reinstall the parts removed in steps 2 and 3.
• Be sure the vent pipe has a minimum upward pitch of 1/4"
per foot (2cm/m) of length and is sealed as necessary.
5. Restore electrical power and gas supply to boiler.
• Check for gas leaks and proper boiler and vent operation.
19
NOTES
20
NOTES
22
LIMITED WARRANTY
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this boiler:
1.
If within TEN years after initial installation of the boiler, a heat exchanger or gas burner shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor, at his option will exchange or repair such part or portion. This term is reduced to FIVE years if this boiler is used for
water heating purposes other than hydronic space heating.
a. This warranty is extended to the owner for all other parts or portion during the FIRST year following initial installation of this boiler.
b. The warranty on the repair or replacement of the part or portion will be limited to the unexpired term of the original warranty.
2.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations, the printed
instructions provided with it and good industry practices. In addition, a pressure relief valve, certified by C.S.A. and approved by the American Society of
Mechanical Engineers, must have been installed and fresh water used for filling and make-up purposes.
a. This warranty shall apply only when the boiler is used:
(1) with inlet water temperature 120°F (49°C) and above and outlet water temperatures not exceeding the maximum setting of its operative and/
or high limit control;
(2) at water pressure not exceeding the working pressure shown on the boiler;
(3) when filled with boiler water, free to circulate at all times and with the heat exchanger free of damaging scale deposits;
(4) in a non-corrosive and non-contaminated atmosphere;
(5) in the United States, its territories or possessions, and Canada;
(6) at a water velocity flow rate not exceeding or below the boiler’s designed rates;
(7) indoor installation only.
b. Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, or any attempt to repair leaks
in the heat exchanger will void this warranty.
3.
SERVICE AND REPAIR EXPENSE
Under this limited warranty the warrantor will provide only a replacement part. The owner is responsible for all other costs. Such costs may include but are
not limited to:
a. Labor charges for service, removal, repair, or reinstallation of the component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the replacement part from the nearest distributor and returning the claimed
defective part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.
4.
LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state or provincial law are limited to one (1) year
duration for the boiler or any of its parts. Some states and provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
5.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s products. If this is not
practicable, the owner should contact:
U.S. Customers
Canadian Customers
A. O. Smith Corporation
A. O. Smith Enterprises Ltd.
500Tennessee Waltz Parkway
P. O. Box, 310 - 768 Erie Street
Ashland City, TN
Stratford, Ontario N5A 6T3
Telephone: 800 527-1953
Telephone: 800-265-8520
a. The warrantor will only honor replacement with identical or similar parts thereof which are manufactured or distributed by the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
6.
DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE BOILER. THE WARRANTOR SHALL NOT BE RESPONSIBLE
FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR
PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT.
a. Some states and provinces do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may
not apply to you.
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the boiler’s rating plate.
Owner__________________________________________________________________________________________________________________________________________
Installation Address_____________________________________________________________________________________________________________________________
City and State _______________________________________________________________________________________ Zip Code __________________________________
Date Installed _________________________ Model No. __________________________________________ Serial No. ___________________________________________
Dealer’s Name _______________________________________________________________________________ Phone No. ________________________________________
Dealer’s Address _________________________________________________________________________________________________________________________________
_______________________________________________________________________________________________________________________________________________
FILL IN WARRANTY AND KEEP FOR FUTURE REFERENCE
23
500 Tennessee Waltz Parkway, Ashland City, TN 37015
Phone: 800-433-2545
www.hotwater.com E-Mail: parts@hotwater.com
24