Installation and Operation
Back-UPS™ BX1300G/BN1350G/BX1500G
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Inventory
Safety and General Information
This unit is intended for indoor use only.
Do not operate this unit in direct sunlight, in contact with fluids, or where there is
excessive dust or humidity.
The battery typically lasts for two to five years. Environmental factors impact battery
life. Elevated ambient temperatures, poor quality AC power, and frequent short
duration discharges will shorten battery life.
Connect the Back-UPS power cable directly into a wall outlet. Do not use surge
protectors or extension cords.
Connect the Battery


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
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
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
The battery charges fully during the first 16 hours while the Back-UPS is operating on AC power. Do not
expect full battery runtime capability during the initial charge period.
Battery wear is not covered by the Limited Warranty.
There are no serviceable parts in the Back-UPS. Do not attempt to open or repair the Back-UPS as this
will void the warranty. The battery in this unit is not replaceable. Contact APC through customer
support. Refer to the contact information at the end of this manual.
PowerChute™ Personal Edition Software
Overview
PowerChute Personal Edition Software allows you to use your computer to access additional power protection and
management features of the Back-UPS.
Using PowerChute, you can:
• Preserve work in progress during a power outage by putting your computer into Hibernate mode. When the
power returns, the computer will appear exactly as it did before the power outage.
• Configure the Back-UPS management features, such as power-saving outlets, shutdown parameters, audible
alarms, and more.
• Monitor and view the status of the Back-UPS, including the estimated runtime, power consumption, power
event history, and more.
Available features will vary by Back-UPS model and operating system.
If you choose not to install PowerChute, the Back-UPS will still provide backup power and power protection to
connected equipment. However, you will only be able to configure a limited number of features using the display
interface.
Compatibility
PowerChute is compatible with Windows operating systems only. For a detailed list of supported operating
systems, go to www.apc.com, select Software & Firmware.
For Mac operating systems, we recommend using the native shutdown application (within System Preferences)
which recognizes your battery backup and allows you to configure shutdown of your system during power outages.
To access this application, connect a USB cable from the Back-UPS DATA PORT (POWERCHUTE PORT) to a USB
port on your computer, and see the documentation provided with your computer.
Installation
Connect the Back-UPS to a computer using a USB cable. Plug one end into the POWERCHUTE PORT on the rear
panel of the Back-UPS and the other into a USB port on your computer.
Insert the PowerChute CD into your computer and follow the on-screen instructions. If your Back-UPS did not
come with a PowerChute CD, download the software from www.apc.com, select Software & Firmware.
2
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
Connect the Equipment
 Telephone/
Connect a telephone cable to the In port, and a modem to the Out
Network port port.
 Data port
To use PowerChute Personal Edition, connect the supplied USB
software cable or serial cable.
 Ground
Connect the ground lead from an additional surge suppression device
such as a stand-alone data line surge protector.
screw
 Building
The LED illuminates when there is no ground circuit, an overloaded
Wiring Fault neutral, or there is a reversed polarity in the building wiring.
LED
Protection is not guaranteed when the LED is illuminated. Have a
qualified electrician correct the building wiring.
by Master
outlets
 Surge
Protection
outlets
 AC power
These outlets provide surge protection for connected devices.
To conserve energy the Controlled by Master outlets will disconnect
from AC power whenever the device plugged into the MASTER
outlet is turned off or goes into Standby or Hibernation mode.
Connect a printer, scanner or other non-critical devices that do not
require battery backup protection.
These outlets provide full-time protection for connected equipment
from power surges when the Back-UPS is turned on or off.
The Surge Protection outlets do not provide battery backup to
connected equipment.
Connect a printer, scanner or other non-critical devices that do not
require battery backup protection.
Connect the Back-UPS to AC power.
cable
 Battery
Backup
outlets
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 Controlled
These outlets provide battery backup power to connected equipment
for a limited period of time during power outages and voltage
fluctuations.
The Battery Backup outlets provide battery power to connected
equipment only when the Back-UPS is turned on.
Connect critical equipment such as desktop computer, computer
monitor, modem or other data sensitive devices to these outlets.
 Master outlet Connect the master device to this outlet, in most scenarios, this will
be the main computer.
 Coaxial ports Connect a modem or other device with coaxial connectors to the
coaxial ports.
Turn On the Back-UPS
Press the Power ON button located on the top of the Back-UPS. The Power On LED will illuminate and a single
short beep will be audible to indicate that the Back-UPS is providing protection for connected equipment.
The Back-UPS battery charges fully during the first 16 hours while connected to AC power. The Back-UPS battery
will charge while the Back-UPS is switched on or off and is connected to AC power. Do not expect full battery
runtime capability during the initial charge period.
If the red Building Wiring Fault LED located on the side of the Back-UPS illuminates, do not operate the BackUPS. Have a qualified electrician correct the building wiring fault.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
3
Operation
Power-Saving feature
This Back-UPS is equipped with power saving outlets that conserve electricity. Configure the BackUPS to recognize a Master device, such as a computer or an A/V receiver, and controlled peripheral
devices, such as a printer, speakers, or a scanner. When the Master device goes into Standby or
Hibernation mode, or is turned off, the controlled device(s) will be turned off as well.
The Back-UPS ships with this Power-Saving feature DISABLED. To configure this feature, follow the instructions
below or use PowerChute software.
Enable the Power-Saving Controlled outlets. Press and hold MUTE and DISPLAY buttons simultaneously for two
seconds. The Back-UPS will beep to indicate the feature is enabled. The leaf icon on the display will illuminate.
Disable the Power-Saving Controlled outlets. Press and hold MUTE and DISPLAY buttons simultaneously for two
seconds. The Back-UPS will beep to indicate the feature is disabled. The leaf icon on the display will extinguish.
Setting the threshold. The amount of power used by a device in Standby or Hibernation mode varies dependant on
the connected device. If the Controlled outlets do not turn off when the Master device is in Standby or Hibernation
mode, it may be necessary to adjust the threshold at which the MASTER outlet signals the CONTROLLED outlets to
shut down.
1. Be sure a master device is connected to the MASTER outlet. Place that device into Standby or Hibernation
mode, or turn it off.
2. Press MUTE and DISPLAY buttons simultaneously and hold for six seconds, until the leaf icon flashes three
times and the Back-UPS beeps three times.
3. The Back-UPS will now recognize and save the threshold level as the new threshold setting for the master
device.
Power-Saving LCD screen
The display interface can be configured to remain continuously illuminated or to extinguish after a period of
inactivity to save electricity.
1. Continuous Illumination mode: Press and hold DISPLAY button for two seconds. The display will
illuminate and the
Back-UPS will beep to confirm Continuous Illumination mode is activated.
2. Power-Saving mode: Press and hold DISPLAY button for two seconds. The display will extinguish and the
Back-UPS will beep to confirm Power-Saving mode is activated. While in Power-Saving mode, the
display will illuminate if a button is pressed, it will extinguish after 60 seconds of inactivity.
Back-UPS sensitivity settings
The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect
connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the
input voltage level it is necessary to adjust the transfer voltage.
1. Connect the Back-UPS to an AC power source. Be sure the Back-UPS is turned off.
2. Press and hold the POWER button for six seconds. The load capacity bar will flash on and off, to indicate
the Back-UPS is in Program mode.
3. Press the POWER button again to scroll through the menu options. The Back-UPS will beep to confirm the
selection. Refer to the table for an explanation of the transfer voltage sensitivity levels.
Generator Sensitivity
Default
Sensitive Loads
Low sensitivity
78-142 Vac
Medium sensitivity (Default)
88-139 Vac
High sensitivity
88-136 Vac
Use this setting under normal operating
conditions.
Use this setting when connected equipment
is sensitive to any minor fluctuations in
voltage or waveform distortions.
Use this setting with equipment that is
less sensitive to fluctuations in voltage
or waveform distortions.
4
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
Front panel buttons and display
Use the buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.
Front panel
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MUTE button
POWER button
DISPLAY button
Display
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



On Line: The Back-UPS is supplying conditioned AC power to connected equipment.
Power-Saving Function: The MASTER and CONTROLLED outlets are enabled. The power-saving feature is
active when the master device goes into Standby or Hibernation mode.
Load Capacity: The load capacity percentage is indicated by the number of load bar sections illuminated. Each
bar represents 20% of the load capacity.
Estimated Run Time: This indicates the battery runtime minutes that remain if the Back-UPS switches to
battery power.
Battery Charge: The battery charge level is indicated by the number of load bar sections illuminated. When all
five blocks are illuminated, the Back-UPS battery is fully charged. Each bar represents 20% of the battery charge
capacity.
Overload: The equipment connected to the Back-UPS is drawing more power than the voltage rating allows.
Event: The event counter indicates the number of events that occurred to cause the Back-UPS to switch to
battery operation.
Automatic Voltage Regulation (AVR): The Back-UPS has “boost” and “trim” AVR that automatically regulates
high or low levels of input voltage without using battery power. The Back-UPS also features AVR Bypass which
temporarily deactivates the AVR circuitry when the input voltage is within normal range. This conserves battery
power and helps to maximize battery life.
When illuminated, the Back-UPS is compensating for low input voltage.
When illuminated, the Back-UPS is compensating for high input voltage.
In: Input voltage.
Out: Output voltage.
System Faults: An internal system fault has occurred. The fault number will illuminate on the display.
See “Specifications” on page 9.
Load: The total voltage, in watts and percentage used by the devices connected to the Battery Backup outlets.
Mute: An illuminated line through the icon indicates that the audible alarm is disabled.
Replace Battery: The battery is nearing the end of its service life. Replace the battery.
On Battery: The Back-UPS is supplying battery backup power to the connected equipment.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
5
Modes of operation
Press DISPLAY to scroll through the display screens.
On Line Mode
On Battery Mode
Input Voltage
Estimated runtime in minutes
Counter
Power Event Counter
Estimated run time
Output Voltage
Load in Watts
Input Voltage
Load in %
Load in Watts
Output Voltage
Load in %
Output Frequency
Output Frequency
Status indicators
Status
LED
Overload
An overload condition has occurred
while operating on AC or battery power.
On Battery
The Back-UPS is supplying battery
power to the Battery Backup outlets.
Audible Alarms
Audible Alarm Terminates
The alarm stops when nonessential
equipment is disconnected from the
Battery Backup outlets or the Back-UPS
is turned off.
Beeps 4 times every 30 The beeping stops when AC power is
restored or the Back-UPS is turned off.
seconds.
Constant tone
Low Battery
The Back-UPS is supplying battery
power to the Battery Backup outlets and
the battery is near a total discharge state.
Continuous beeping
The beeping stops when AC power is
restored or the Back-UPS is turned off.
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System faults
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F01
On-Battery Overload
F02
On-Battery Output Short
F03
F04
F05
F06
F07
F08
F09
On-Battery Xcap Overload
Clamp Short
Charge Fault
Relay Welding
Temperature
Fan Fault
Internal Fault
Turn the Back-UPS off. Disconnect non-essential
equipment from the Battery Backup outlets and then
turn Back-UPS on.
Turn the Back-UPS off. Disconnect non-essential
equipment from the Battery Backup outlets and then
turn Back-UPS on.
Faults F03-F09 are not user serviceable. Contact APC
Technical Support for assistance.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
Feature Quick-Reference
Function
Button
Timing UPS
(seconds) Status Description
Power
POWER ON
0.2
Off
Press the POWER ON/OFF button to turn on the Back-UPS and operate on
AC power.
If AC input power is not available the Back-UPS will operate on battery
power.
POWER OFF
2
On
Press the POWER ON/OFF button to turn off the Back-UPS.
The Back-UPS will continue to provide surge protection to the Surge
Protection outlets.
0.2
On
Verify the status or condition of the Back-UPS. The LCD will illuminate
for 60 seconds.
2
On
The LCD will illuminate and the Back-UPS will beep to confirm
Continuous Illumination mode is activated.
The LCD will extinguish and the Back-UPS will beep to confirm that
Power-Saving mode is activated. While in Power-Saving mode, the
LCD will illuminate if a button is pressed, then extinguish after 60
seconds of no activity.
Event Specific
0.2
On
Disable any audible alarms caused by an event.
General Status
Enable/Disable
2
On
Enable or disable the audible alarms. The Mute icon will illuminate and
the Back-UPS will beep one time. The Mute feature will not activate
unless the Back-UPS is operating on battery power.
Sensitivity
6
Off
The Load Capacity icon will flash to indicate the Back-UPS is in
Program mode. Use the POWER ON/OFF button to scroll through and
select Low, Medium, and High sensitivity levels. The Back-UPS will
beep to confirm the selection. Refer to “Back-UPS sensitivity settings” on
page 4 for details.
MASTER/
CONTROLLED
outlet Enable/
Disable
2
On
The leaf icon will extinguish to indicate the MASTER outlet feature is
disabled or illuminate to indicate the MASTER outlet feature is enabled.
The Back-UPS will beep once.
Master/Enable
threshold calibration
6
On
While calibrating the threshold setting, the device connected to the
MASTER outlet should be turned off or placed in Standby or Sleep mode.
Once the threshold setting has been selected the Power-Saving icon will
flash 3 times and beep 3 times.
Self-Test (manual)
6
On
The Back-UPS will run a test of the internal battery.
Note: This will happen automatically when the Back-UPS is turned on.
Event Reset
0.2
On
When the Event screen is visible, press and hold DISPLAY, then press the
POWER button to clear the AC failure event counter.
Fault Reset
2
Fault
Display
Status Inquiry
Power-Saving mode:
Continuous
Illumination
Mute
After a fault has been identified, press the POWER ON/OFF button to
remove the visual indication and return to standby status.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
7
Troubleshooting
Problem
Possible Cause
Back-UPS will not turn on.
The Back-UPS is operating
on battery power, while
connected to AC power.
Corrective Action
The Back-UPS is not connected to AC
power.
Be sure that the Back-UPS is securely
connected to an AC outlet.
The circuit breaker has been tripped.
Disconnect non-essential equipment from the
Back-UPS. Reset the circuit breaker. Reconnect equipment one item at a time. If the
circuit breaker is tripped again, disconnect the
device that caused the event.
The internal battery is not connected.
Connect the battery.
The AC input voltage is out of range.
Adjust the transfer voltage and sensitivity
range.
• The Back-UPS power cord is not securely
connected to the wall outlet.
• The wall outlet is no longer receiving AC
power.
• The circuit breaker has been tripped.
Verify that the plug is fully inserted into the
wall outlet. Verify that the wall outlet is
receiving AC power by checking it with
another device.
The Back-UPS is performing an automatic No action is necessary.
self test.
• The AC input voltage is out of range.
Adjust the transfer voltage and sensitivity
• The frequency is out of range.
range.
• The waveform is distorted.
The Back-UPS may be experiencing an
Disconnect non-essential equipment from the
The Back-UPS does not
Battery Backup outlets.
provide the expected amount overload condition.
of backup time.
The battery was recently discharged due to Charge the battery for eight hours.
a power outage and has not fully recharged.
8
The battery has reached the end of its
service life.
Replace the battery.
The BATTERY and ONLINE
LEDs are flashing
alternately.
The battery has reached the end of its
service life.
Replace the battery.
The BATTERY LED is
illuminated and the
Back-UPS emits a constant
tone.
Disconnect non-essential equipment from the
The equipment connected to the
Back-UPS is drawing more power than the Battery Backup outlets.
Back-UPS can provide.
The Building Wiring Fault
LED illuminates.
The building wiring presents a shock
Do not operate the Back-UPS. Call a qualified
hazard that must be corrected by a qualified electrician to correct the building wiring fault.
electrical.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
Specifications
Model
1500 VA
1350 VA
1300 VA
Maximum Load
865 W
810 W
780 W
Nominal Input Voltage
120 Vac
Online Input Voltage Range
88 Vac to139 Vac
Automatic Voltage Regulation
+ 11.5% Boost Only
Frequency Range
50/60 Hz ± 1 Hz
On battery Waveshape
Step approximated sinewave
Typical Recharge Time
16 hours
Transfer Time
8 ms, maximum
Operating Temperature
0º to 40º C (32º to 104º F)
Storage Temperature
-5º to 45º C (23º to 113º F)
Unit Dimensions
11.9 × 4.4 × 15.0 in (30.1 × 11.2 × 38.2 cm)
Unit Weight
23.8 lbs (10.8 kg)
Interface
USB
On Battery Runtime
Go to: http://www.apc.com/product
EMI Classification
FCC / DOC Class B Certified
22.8 lbs (10.4 kg)
Service
If the unit requires service, do not return it to the dealer. Follow these steps:
1. Review the TROUBLESHOOTING section of the manual to eliminate common problems.
2. If the problem persists, contact APC Customer Support.
a. Note the model number and serial number and the date of purchase. The model and serial numbers are
located on the rear panel of the unit and are available through the LCD display on select models.
b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this
is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally. Refer to the APC Web site for country
specific instructions.
3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in
transit is not covered under warranty. For the UPS, always DISCONNECT THE BATTERY before
shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The
battery may remain in the unit.
4. Write the RMA# provided by Customer Support on the outside of the package.
5. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.
Installation and Operation Back-UPS BX1300G/BN1350G/BX1500G
9
APC Customer Support Worldwide
Internet
http://www.apc.com/support
Warranty
The standard warranty is two (2) years from the date of purchase. APC standard procedure is to replace the original
unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of
asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support
representative. APC will ship the replacement unit once the defective unit has been received by the repair
department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to
APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.
Customer support and warranty information is available at the APC Web site, www.apc.com.
© 2012 APC by Schneider Electric. APC, the APC logo, PowerChute and Back-UPS are owned by
Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated
companies. All other trademarks are property of their respective owners.
EN 990-3508E
05/2012