990-7020C, Revision 7, 3/00
Uninterruptible Power Supply
230 VAC User’s Manual
Initial Start-Up
To obtain warranty coverage, please fill out and return the
warranty registration card now.
Voltage Sensitivity
Rear Views
The UPS detects line voltage distortions such as spikes, notches,
dips, and swells, as well as distortions caused by operation with
inexpensive fuel-powered generators. By default, the UPS reacts to
distortions by transferring to on-battery operation to protect the
loads. Where power quality is poor, the UPS may frequently
transfer to on-battery operation. If the loads can operate normally
under such conditions, battery capacity and service life may be
conserved by reducing the sensitivity of the UPS.
Inspect the UPS upon receipt. Notify the carrier and dealer if there
is damage. The packaging is recyclable; save it for reuse or
dispose of it properly.
2200 and 3000 VA
Install the UPS in a protected area that is free of excessive dust
and has adequate air flow. Do not operate the UPS where the
temperature and humidity is outside the specified limits.
Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the warranty.
To install this UPS, please follow the installation instructions
in the Smart-UPS Quick Reference Guide.
This UPS is equipped with a SmartSlot for accessories. See
the APC Website (www.apcc.com) for available accessories.
Charge the battery
The UPS charges its battery whenever it is connected to utility
power. The battery will charge fully during the first 4 hours of
normal operation. Do not expect full runtime during this initial
charge period.
1000 and 1400 VA
450 and 700 VA
Connect Computer Interface Port (Optional)
Power management software and interface kits can be used with
this UPS. Use only kits supplied or approved by the manufacturer.
If used, connect the interface cable to the 9-pin computer interface
port on the back panel of the UPS. Secure the connector’s screws
to complete the connection.
Connect Ground Leads to TVSS Connector
The UPS features a TVSS connector for connecting the ground
lead on transient voltage surge-suppression (TVSS) devices such
as telephone and network line protectors. The TVSS connector
provides grounding through the UPS’s power cord ground
conductor. To make a connection to the TVSS connector, loosen
the screw and connect the surge suppression device’s ground lead.
Tighten the screw to secure the lead.
Battery Pack Connector (3000 VA only)
Use the battery pack connector to connect the optional
external battery pack.
To reduce UPS sensitivity, press the configuration button on
the rear panel. Use a pointed object such as a pen to press the
button. Press it once to set the UPS’s sensitivity to reduced. Press
it again to set the sensitivity to low. Press the button a third time to
reset normal sensitivity.
When the UPS is set to normal sensitivity, the
configuration LED is brightly lit. When it is set to
reduced sensitivity, the LED is dimly lit. When it is
set to low sensitivity, the LED is off.
Low Battery Warning Interval
By default, the low battery warning occurs when there are
approximately two minutes of on-battery run time remaining. This
may not be enough time to gracefully shut down some protected
computer systems.
To change the warning interval, press the rear panel
configuration button while pressing and holding the front-panel
on/test button.
2 min.
Press the configuration button once to set the low
battery warning interval to approximately five
7 min. minutes. Press it again to set the interval to
approximately seven minutes. Press the button a
third time to reset the interval to two minutes.
5 min.
Operating Instructions
Switch On — Switch Off
On Battery
During on-battery operation, the on-battery LED illuminates and
the UPS sounds an audible alarm consisting of four beeps every 30
seconds. The alarm stops when the UPS returns to on-line
Low Battery
With the UPS plugged in, press and release the large
upper on/test button to supply power to the loads. The
loads are immediately powered while the UPS performs
a self-test.
Press and release the small, lower off button to turn off power
to the loads. It may be convenient to use the UPS as a master
on/off switch for the protected equipment.
Note: Whenever the UPS is plugged in and utility voltage is
present, the charger maintains battery charge.
The on-line LED illuminates when the UPS is supplying
utility power to the loads.
The UPS performs a self-test automatically when turned on, and
every two weeks thereafter (by default). Automatic self-test eases
maintenance requirements by eliminating the need for periodic
manual self-tests.
During the self-test, the UPS briefly operates the loads on-battery.
If the UPS passes the self-test, it returns to on-line operation.
If the UPS fails the self-test it immediately returns to online operation and lights the replace battery LED.
The loads are not affected by a failed test. Recharge the battery
overnight and perform the self-test again. If the replace battery
LED is still on, replace the battery using the Replacing the
Battery procedure.
The SmartTrim LED comes on to indicate that the UPS is
compensating for a high voltage.
The SmartBoost LED comes on to indicate that the UPS is
compensating for a low voltage.
When the UPS is operating on-battery and the energy reserve of
the battery runs low, the UPS beeps continuously until the UPS
shuts down from battery exhaustion or returns to on-line operation.
When loads exceed the UPS’s capacity, the overload LED
illuminates, the UPS emits a sustained tone, and the input circuit
breaker may trip (the resettable center plunger of the circuit
breaker pops out). The alarm remains on until the overload is
removed. Disconnect nonessential load equipment from the UPS
to eliminate the overload. If there is AC power and the circuit
breaker does not trip during overload, the loads are still powered.
If the circuit breaker trips and the UPS attempts to go on-battery,
the output AC will shut down.
Battery Charge Bar Graph
Cold Start
The 5-LED display on the right of the front panel
shows the present charge of the UPS’s battery as a
percentage of the battery’s capacity. When all five
LEDs light, the battery is fully charged. The top
LED goes out whenever the battery is not 100%
charged. When the LEDs are flashing, the battery
can supply less than the “low battery warning
interval” time for the load.
When the UPS is off and there is no utility power, it is possible to
cold start the UPS to power the loads from the UPS’s battery.
Shutdown Mode
If there is no utility power present, a host system connected to
the computer interface port can command the UPS to shut down.
This is normally done to preserve battery capacity after a
controlled shutdown of the protected system. In shutdown mode
the UPS stops supplying power to the load, waiting for the return
of utility power.
The UPS scrolls the front panel indicators sequentially in
shutdown mode. If the UPS has shutdown due to a low battery, the
UPS lights the Battery Charge Bar Graph only. When line power is
restored, the UPS returns to on-line operation.
Replace Battery
If the battery fails a self-test, the UPS emits short beeps for one
minute and the replace battery LED illuminates. The UPS repeats
the alarm every five hours. Perform the self-test procedure to
confirm replace battery conditions. The alarm stops when the
battery passes the self-test.
Load Bar Graph
The 5-LED display on the left of the front panel
shows the power drawn from the UPS by the load.
The display indicates the percentage of the UPS’s
rated capacity. For example, if three LEDs are lit, the
load is drawing between 50% and 67% of the UPS’s
capacity. If all five LEDs light, thoroughly test your
complete system to make sure that the UPS will not
become overloaded.
Note: Cold start is not a normal condition.
Press and hold the on/test button until the UPS begins
• Release the on/test button during the beeping to start the UPS.
Utility Voltage Bar Graph
This UPS has a diagnostic feature that displays the utility voltage.
With the UPS plugged into the normal utility power, press and
hold the on/test button to see the utility voltage bar graph display.
After approximately four seconds the 5-LED display on the right
of the front panel shows the utility input voltage. Refer to the
figure below for the voltage reading.
The display indicates that the voltage is between the
displayed value from the list and the next higher value.
For example, with three LEDs lit, the input voltage is
between 230 and 247 VAC.
If no LEDs come on and the UPS is plugged into a
working AC power outlet, the line voltage is extremely
low. If all five LEDs come on, the line voltage is
extremely high and should be checked by an electrician.
Note: The UPS starts a self-test as part of this procedure. The
self-test does not affect the voltage display.
Storage Conditions
Extended storage
Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing,
charge the UPS for at least 4 hours. Disconnect any cables connected to the computer interface port to
avoid unnecessarily draining the battery.
• At -15 to +30 °C (+5 to +86 °F), charge the UPS’s battery every 6 months.
• At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every 3 months.
Replacing the Battery
This UPS has an easy to replace hot-swappable battery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the
number in this manual for information on replacement battery kits.
Note: Please read the cautions in the APC Safety Guide.
Once the battery is disconnected, the loads are not protected from power outages.
Battery Replacement Procedure - 2200 - 3000 VA Models
Battery Replacement Procedure - 450 - 1400 VA Models
1. Grasp the top of the front cover and tilt it out and down.
1. Grasp the top edge of the bottom front cover and tilt it out.
2. Unhook the bottom section of the front cover from the chassis and set it aside.
3. Use a flat-blade screwdriver or a coin to remove the two battery door screws and
open the door.
4. Grip the wires for the front set of batteries and pull firmly to disconnect the
connector from the battery compartment. Remove the batteries.
5. Pull the white cord on the front battery connector to remove the batteries.
6. Set aside the foam spacer located between the batteries.
7. Reach into the battery compartment and grasp the white cord on the other battery
connector. Pull firmly to disconnect the connector and remove the second set of
Note: Be careful removing the batteries - they are heavy.
8. Slide the first set of new batteries into the unit. Hold the connector down below
the top of the batteries and toward the door, otherwise the assembly will not fit.
Guide the connector over the top of the batteries and press firmly to connect it to
the rear connector of the battery compartment.
9. Set the foam spacer against the rear batteries to prevent the wires from being
Note: Small sparks at the battery connectors are normal during connection.
10. Slide the second set of batteries in, then guide the connector over the batteries
and press firmly to connect it to the front connector of the battery compartment.
11. Now close the battery door, replace the screws, and replace the lower front cover.
12. Dispose of the old battery properly at an appropriate recycling facility or return it
to the supplier in the packing material for the new battery. See the new battery
instructions for more information.
1400 VA
450 - 1000 VA
2. Unhook the bottom of the cover from the chassis and lift it upward to expose the
battery door. Be careful not to strain the ribbon cable. Do not touch the exposed
printed circuit board.
3. Fold the front cover on top of the UPS as shown.
4. Use a flat-blade screwdriver or a coin to remove the two battery door screws and
open the door.
Grasp the tab and gently pull the battery out of the UPS.
5. Disconnect the battery leads.
• For the 450 through 1000 VA models, loosen the connectors by gently wiggling
them while pulling straight back from the battery connector.
• For the 1400 VA model, pull the two gray couplers apart to disconnect the
6. Connect the battery leads to the new battery.
Note: Small sparks at the battery connectors are normal during connection.
• For the 450 through 1000 VA models, connect the red wire to the positive (+)
terminal and the black wire to the negative (–) terminal.
• For the 1400 VA model, connect the gray battery coupler to the UPS’s coupler.
7. Now slide the battery into the UPS, close the battery door, replace the battery
compartment screws, and replace the front cover.
8. Dispose of the old battery properly at an appropriate recycling facility or return it
to the supplier in the packing material for the new battery. See the new battery
instructions for more information.
Declaration of Conformity
EN55022, EN50082-1, EN50091, EN60950
Standards to Which Conformity Declared:
American Power Conversion
Manufacturer's Name and Address:
132 Fairgrounds Road
West Kingston, Rhode Island, 02892, USA
-orAmerican Power Conversion (A. P. C.) b. v.
Ballybritt Business Park
Galway, Ireland
-orAmerican Power Conversion Phillipines
Second Street
Caivte EPZA
Roserio, Cavite Phillipines
American Power Conversion (A. P. C.) b. v.
Importer's Name and Address:
Ballybritt Business Park
Galway, Ireland
Uninterruptible Power Supply
Type of Equipment:
Smart-UPS 450, 700, 1000, 1400, 2200, 3000
Model Numbers:
X9601 000 0000 — X9699 999 9999*
Serial Numbers:
X9701 000 0000 — X9799 999 9999*
1995, 1996, 1997, 1998, 1999, 2000
Years of Manufacture:
Where X = B, O, W, or D
We, the undersigned, hereby declare that the equipment specified above conforms to the above directives.
Billerica, MA
If the UPS requires service do not return it to the dealer!
Application of Council Directives:
Galway, Ireland
Stephen A. Lee, Regulatory Compliance Engineer
Gerard Rutten, Managing Director, Europe
User Configuration Items
Note: Setting these items requires optional software or hardware.
User Selectable Choices
Automatic Self-Test
Every 14 days
Every 7 days (168 hours),
Sets the interval at which the UPS
(336 hours)
On Startup Only, No Selfwill execute a self-test.
Up to eight characters to
Use this field to uniquely identify the
define the UPS.
UPS for network management
Date of Last Battery
Date of Battery
Reset this date on battery
Minimum Capacity Before
0 percent
15, 50, 90 percent
The UPS will charge its batteries to
Return from Shutdown
the specified percentage before return
from a shutdown.
Reduced, Low
Set lower than normal sensitivity to
avoid lowered battery capacity and
service life in situations where the
load can tolerate minor power
Duration of Low Battery
2 minutes
5, 7, 10 minutes
Sets the time before shutdown at
which the UPS issues a low battery
warning. Set higher than the default
only if the OS needs the time for
graceful shutdown.
Alarm Delay After Line Fail
5 second delay
30 second delay, At Low
To avoid alarms for minor power
Battery Condition, No
glitches, set the alarm delay.
Shutdown Delay
20 seconds
180, 300, 600 seconds
Sets the interval between when the
UPS receives a shutdown command
and when shutdown occurs.
Synchronized Turn-on Delay
0 seconds
60, 180, 300 seconds
To avoid branch circuit overload,
the UPS will wait the specified time
after the return of utility power before
Output Voltage
230 Vac
220, 225, 240 VAC
Sets the output voltage for on-battery
High Transfer Point
253 Vac
264, 271, 280 VAC
To avoid unnecessary battery usage,
set the High Transfer Point higher if
the utility voltage is chronically high
and the load is known to work well
under this condition.
Low Transfer Point
196 Vac
188, 204, 208 VAC
Set the Low Transfer Point lower if
the utility voltage is chronically low
and the load can tolerate this
Follow these steps:
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!
3. If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).
• Note the model number of the UPS, the serial number, and the date purchased. A technician will ask
you to describe the problem and try to solve it over the phone, if possible. If this is not possible the
technician will issue a Return Merchandise Authorization Number (RMA#).
• If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service
about obtaining a new set.
• Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage
sustained in transit is not covered under warranty.
• Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble,
your daytime phone number, and a check (if necessary).
5. Mark the RMA# on the outside of the package
6. Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.
North & Latin America
132 Fairgrounds Road
Ballybritt Business Park
West Kingston, Rhode Island 02892 USA
Galway, Ireland 10800-702000
Internet: http://www.apcc.com
E-Mail: apctech@apcc.com
E-Mail: apceurtech@apcc.com
Regulatory Agency Approvals
N 394
6 1
450 VA
Acceptable input voltage
Output voltage
Input Protection
Frequency limits (on-line operation)
Transfer time
Maximum load
On-battery output voltage
On-battery frequency
On-battery waveshape
Noise Filter
Battery type
Typical battery life
Typical recharge time
Operating temperature
Storage temperature
Operating and storage relative
Operating elevation
Storage elevation
Electromagnetic immunity
Audible noise in dBA at 1 m (3 ft)
Size (H x W x D)
Weight - net (shipping)
Safety approvals
EMC verification
700 VA
1000 VA
1400 VA
2200 VA
3000 VA
0 - 325 VAC
196-253 VAC (by default)
Resettable circuit breaker
50 or 60 Hz, ±5%
2 ms typical, 4 ms maximum
450 VA
700 VA
1000 VA
1400 VA
2200 VA
3000 VA
280 W
450 W
670 W
950 W
1600 W
2250 W
220, 225, 230, or 240 VAC
50 or 60 Hz, ±0.1 Hz; unless synchronized to utility during brownout.
Low-distortion sine wave
Overcurrent and short-circuit protected, latching shutdown on overload.
Normal and common mode EMI/RFI suppression, 100 kHz to 10 MHz
Spill proof, maintenance free, sealed lead-acid
3 to 6 years, depending on number of discharge cycles and ambient temperature
2 to 5 hours from total discharge
0 to +40 ºC (+32 to +104 ºF)
-15 to +45 ºC (+5 to +113 ºF)
0 to 95%, non-condensing
0 to +3,000 m (0 to +10,000 ft)
0 to +15,000 m (0 to +50,000 ft)
IEC 61000-2, 61000-3, 61000-4
21.6 x 17 x 43.9 cm (8.5 x
43.2 x 19.6 x 54.6 cm (17.0
6.7 x 17.3 in.)
x 7.7 x 21.5 in.)
24.1 (26.1)
51 (60.8) kg
55.8 (64.4)
(20.8) kg
112 (134)
41.5 (46)
53 (58) lb.
123 (142)
15.8 x 13.7 x 35.8 cm
(6.2 x 5.4 x 14.1 in.)
29 (32)
(26) lb.
GS licensed by VDE to EN 50091 and 60950
CISPR 22 Class A
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