Apple 210 Laptop User Manual

K Service Source
PowerBook 200 Series
PowerBook Duo 210, PowerBook Duo 230, PowerBook
Duo 250, PowerBook Duo 270c, PowerBook Duo 280,
PowerBook Duo 280c, PowerBook Duo Floppy Adapter
K Service Source
Basics
PowerBook 200 Series
Basics
System Overview - 1
System Overview
PowerBook Duo
System
PowerBook Duo 210/230/250/270c/280/280c
The PowerBook Duo system
includes the following
products:
• PowerBook 200 Series
computer, shown at left
(PowerBook Duo 210/
230/250/270c/280/
280c)
• PowerBook 2300 Series
computer (PowerBook
Duo 2300c)
Basics
System Overview - 2
• PowerBook Duo Floppy
Adapter
• PowerBook Duo Dock/
Duo Dock II/Duo DockPlus
• PowerBook Duo MiniDock
This manual includes
information about the
PowerBook 200 Series
computers and the floppy
adapter.
Duo Dock/Duo Dock II/
Duo Dock Plus
Duo Floppy
Adapter
Duo MiniDock
Duo 210/230
250/270c
280/280c/
For information about the
PowerBook 2300 Series,
Duo Docks, or the Duo
MiniDock, refer to the
appropriate PowerBook Duo
manual.
Basics
Repair Strategy - 3
Repair Strategy
Service the PowerBook 200 Series computers through
module exchange and parts replacement. Customers can
request on-site service from an Apple Authorized Service
Provider Plus (AASP+) Apple Assurance (US only), or
request a courier through the Apple Canada Technical
Answerline (Canada only). They can also choose carry-in
service from an AASP.
Ordering
Apple Service Providers planning to support the computer
systems covered in this manual may purchase Service
modules and parts to develop servicing capability. To order
parts, use the AppleOrder (US only) or ARIS (Canada only)
system and refer to “Service Price Pages.”
Basics
Repair Strategy - 4
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder (US only) or ARIS
(Canada only) system.
USA Ordering
US Service Providers not enrolled in AppleOrder may fax
their orders to Service Provider Support (512-9088125) or mail them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
For US inquiries, please call Service Provider Support at
800-919-2775 and select option #1.
Basics
Repair Strategy - 5
Canadian Ordering
Canadian Service Providers not enrolled in ARIS may fax
their orders to Service Provider Support in Canada
(1-800-903-5284). For Canadian inquiries, please call
Service Provider Support at 905-513-5782 and select
option #3.
Basics
Warranty/AppleCare/ARIS - 6
Warranty/AppleCare/ARIS
US Only
The PowerBook 200 Series computers are covered under the
Apple One-Year Limited Warranty. The AppleCare Service
Plan is also available for these products. Service Providers
are reimbursed for warranty and AppleCare repairs made to
these computers. For pricing information, refer to “Service
Price Pages.”
Canada Only
The PowerBook 200 Series computers are covered under
first-year AppleCare. The Extended AppleCare Service Plan
is also available for these products. Service Providers are
reimbursed for first-year warranty and Extended
AppleCare repairs made to these computers. For pricing
information, refer to “Service Price Pages.”
Basics
Machine Screw
Self-Threading Screws - 7
Self-Threading Screw
Self-Threading
Screws
Caution: Improperly
installed self-threading
screws could damage the
PowerBook Duo. Thread the
screws properly and do not
overtighten them.
Caution: To prevent
damage to the circuitry, do
not use magnetic
screwdrivers when working
on Apple systems.
Basics
Self-Threading Screws - 8
The PowerBook 200 systems use both machine screws and
self-threading screws. Be aware when you are replacing a
self-threading screw, and follow these guidelines:
• Never overtighten self-threading screws.
• Before tightening a self-threading screw, back the screw
off slightly to be sure it is threaded properly.
Basics
Self-Threading Screws - 9
Self-threading screws are
used to install the following
modules and replacement
parts:
• Hard drive
• Trackball assembly
• CPU stiffener and logic
board
CPU
Stiffener
Hard Drive
Logic Board
Trackball Assembly
K Service Source
Specifications
PowerBook 200 Series
Specifications
Introduction - 1
Introduction
You can also find specifications information for this product in the
Spec Database, which you can access in one of three ways:
— Launch it directly by double-clicking the Apple Spec Database
runtime alias at the top level of the Main Service Source CD.
— Select "Apple Spec Database" from the Service Source dropdown main menu.
— Click the Acrobat toolbar icon for the database, which is near
the right end of the toolbar with the letters "SP."
Specifications
Processor - 2
Processor
CPU 210
Motorola 68030 microprocessor
25 MHz
CPU 230/250/270c
Motorola 68030 microprocessor
33 MHz
CPU 280/280c
Motorola 68LC040 microprocessor
66/33 MHz
Coprocessor (270c
Only)
Motorola 68882 floating-point coprocessor
Specifications
Addressing
Processor - 3
32-bit internal registers
32-bit address/data bus supports 4 GB of address with justified
8-bit, 16-bit, and 32-bit data transactions
Specifications
Memory - 4
Memory
RAM 210/230/250
RAM 270c
RAM 280/280c
ROM
4 MB RAM soldered on the logic board
Expandable to 24 MB
Requires 70 ns or faster RAM chips
4 MB RAM soldered on the logic board
Expandable to 32 MB
Requires 70 ns or faster RAM chips
4 MB RAM soldered on the logic board
Expandable to 40 MB
Requires 70 ns or faster RAM chips
1 MB
Specifications
Memory - 5
PRAM
256 bytes of parameter memory
Clock/Calendar
CMOS custom chip supported by long-life (up to 2 years) lithium
battery
Specifications
Disk Storage - 6
Disk Storage
Floppy Drive
Hard Drive
External 1.4 MB floppy drive (same drive is used with
PowerBook 100)
Requires Duo Floppy Adapter or Duo MiniDock
2.5-in., internal, 17 mm high
Specifications
I/O Interfaces - 7
I/O Interfaces
Docking Connector
152-pin processor-direct slot (PDS connector for attaching
expansion devices
32-bit expansion bus
Serial
RS-422 serial port; mini DIN-8 connector
Modem
Optional internal modem/telephone jack
RJ-11 domestic; mini DIN-8 international
Specifications
I/O Devices - 8
I/O Devices
Keyboard
Built-in standard Apple keyboard
63 keys domestic; 64 keys ISO
Caps-locked LED
Soft power-on switch
2.5 mm travel, 18 mm vertical and horizontal pitch
Two-level tilt adjustment
Trackball
19 mm diameter, dua button
Apple Desktop Bus (ADB) interface
Microphone
Built-in electret, omnidirectional microphone
Specifications
Sound and Video - 9
Sound and Video
Sound Generator
Video Display 210/
230
Apple sound chip provides four-voice/8-bit sound, sampled at 11
or 22 kHz
Monophonic sound in and sound out
9 in. (229 mm) diagonal screen
Flat-panel, film-compensated supertwist nematic (FSTN) liquid
crystal display
1, 2, and 4 bits per pixel
16 level grayscale at 4 bits per pixel
640 lines by 400 pixels
CCFL on-demand backlight
Adjustable brightness and contrast controls
Specifications
Video Display 250
Video Display 270c
Video Display 280
Sound and Video - 10
9 in. (229 mm) diagonal screen
Flat-panel, color, active-matrix, liquid crystal display
CCFL on-demand backlight
640 lines by 400 pixels; 16 shades of gray
9 in. (229 mm) diagonal screen
Flat-panel, color active-matrix, liquid crystal display
CCFL on-demand backlight
640 lines by 480 pixels; 8 bits; 256 colors
9 in. (229 mm) diagonal screen
Backlit, active-matrix, grayscale display
640 lines by 400 pixels; 16 shades of gray
Specifications
Video Display 280c
Sound and Video - 11
8.4 in. diagonal, backlit, active matrix color display
640 lines by 480 pixels for 256 colors, or 640 lines by 400
pixels for thousands of colors
Specifications
Electrical - 12
Electrical
Main Battery 210/
230
Main Battery 250/
270c
NiMH (nickel-metal-hydride), 0.95 Ah
Approximately 2-4 hours of usage before recharging (depending
upon use)
Recharge time: approximately 2 hours
500 power cycles capacity
NiMH (nickel-metal-hydride), 1.5 Ah
Approximately 2-3 hours of usage before recharging (depending
upon use)
Recharge time: approximately 2 hours
500 power cycles capacity
Uses 4/5 A size battery cells
Specifications
Main Battery 280/
280c
PRAM Battery
Power Adapter
Electrical - 13
NiMH (nickel-metal-hydride), 1.6 Ah
Approximately 2-3 hours of usage before recharging (depending
upon use)
Recharge time: approximately 2 hours
500 power cycles capacity
3 V lithium backup battery
500 power cycles capacity
Input: 85-270 VAC line voltage, 47-63 Hz
Output: 24 VDC, 1.04 A
Can be used anywhere in the world with the appropriate power
cord
Specifications
Physical - 14
Physical
Dimensions 210/230/
250/280
Height: 1.4 in. (36 mm)
Width: 8.5 in. (216 mm)
Depth: 10.9 in. (277 mm)
Dimensions 270c/
280c
Height: 1.5 in. (36 mm)
Width: 8.5 in. (216 mm)
Depth: 10.9 in. (277 mm)
Weight 210/230/250/
280
Weight 270c/280c
4.25 lb. (1.9 kg) with battery
4.8 lb. (2.1 kg) with battery
Specifications
Environmental - 15
Environmental
Operating
Temperature
Storage
Temperature
50–104° F (10–40° C)
-40 to 116° F (-40 to 47° C)
Relative Humidity
20–95% noncondensing
Operating Altitude
0–15,000 ft. (0–4722 m)
Specifications
Other - 16
Other
Express Modem
SCSI Disk Adapter
Internal 14,400-baud modem with fax send/receive capability at
9600 baud
300–14,400 bps data transmission rates
2400/4800/7200/9600 bps transmission rates
Full duplex operation; asynchronous or framed modes
Error correction: V.42 compliance (MNP2-4)
Data compression: V.42bis (4 to 1 compression) and MNP-5 (2
to 1 compression)
Requires 300K of system RAM
Built-in support for internal modem when in docking systems
Enables connection between PowerBook Duo computer and desktop
Macintosh (Duo system appears as a hard drive on desktop)
Requires Duo MiniDock
K Service Source
Troubleshooting
PowerBook 200 Series
Troubleshooting
General/ - 2
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
( Note: If you have replaced a module, reinstall the original
module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting
Power Manager Reset/ - 3
Power Manager Reset
If a unit crashes or experiences power problems, reset the power
manager chip by pressing the rear power switch for 30-45
seconds.
If resetting the power manager chip does not solve the problem,
reset the code for the power manager chip by removing all power
sources and letting the unit sit for 10 minutes. (Take out the
battery and disconnect the AC adapter and the internal backup
battery.) This forces the PowerBook Duo to reload the power
manager code from the system software.
Troubleshooting
Symptom Charts/Startup - 4
Symptom Charts
Startup
RAM failure occurs
(eight-tone error
chord sequence
sounds after startup
chord)
1 Check RAM expansion card connection.
2 Replace RAM expansion card.
3 Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI
clips. If both clips are not secure, replace the CPU stiffener.
Hardware failure
occurs (four-tone
error chord sequence
sounds after startup
chord)
1
2
3
Disconnect hard drive data cable and reboot system. If
startup sequence is normal, reseat cable and retest.
Replace hard drive.
If the system is connected to an external floppy drive,
disconnect drive and reboot system. If startup sequence is
Troubleshooting
Symptom Charts/Startup (Continued) - 5
normal, reseat cable and retest.
Startup (Continued)
1
2
Replace floppy drive.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Power - 6
Power
Screen is blank;
computer does not
respond
1
2
3
4
5
Simultaneously press <Command> <Control> <Power On> keys
to reset computer.
Connect power adapter and reboot computer in 3-4 minutes.
Try known-good, charged main battery.
Check all logic board cable connections.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Power (Continued) - 7
Power (Continued)
After you remove
main battery, some
Control Panel
settings are different
Replace backup battery.
Power adapter is
plugged in, but
battery DA does not
indicate charger is
connected
1
2
3
4
5
This is normal for fully charged battery.
Check power adapter connection.
Try known-good, charged main battery.
Try known-good power adapter.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Power (Continued) - 8
Power (Continued)
Low-power warning
appears
1
2
3
4
5
Recharge battery or attach power adapter.
Remove external devices.
Try known-good, charged main battery.
Try known-good power adapter.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Power (Continued) - 9
Power (Continued)
Computer runs when
plugged into wall
outlet but not when
using battery power;
battery voltage is
within tolerance
1
2
Replace main battery.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Power (Continued) - 10
Power (Continued)
System powers off
unexpectedly, system
errors occur, or
system hangs up.
Symptoms usually
occur in these
situations: Keyboard
is used while
PowerBook Duo flip
feet are down,
PowerBook Duo is
inserted in Duo Dock,
or PowerBook Duo is
attached to MiniDock.
Make sure that the logic board mounting screw that also serves as
a battery contact is installed. (Screw should be installed on
contact located on right side.)
Troubleshooting
Symptom Charts/Power (Continued) - 11
Power (Continued)
System powers down
unexpectedly, won’t
boot off battery, or
powers down
intermittently when
running off battery.
Or, battery won’t
charge.
1
2
Make sure battery is good battery.
Use Duo battery contact alignment tool to check alignment of
battery contacts. If contacts are out of alignment, use tool to
realign them.
Troubleshooting
Symptom Charts/Video - 12
Video
Row or partial row of
pixels never comes
on or is always on
PowerBook Duo 210/230:
1 Check display cable connection.
2 Replace display.
3 Replace logic board.
4 Return computer to Apple.
PowerBook Duo 270c/280c:
5 Check display cable connection.
6 Replace display cable.
7 Replace display (CPRC/Int’l only).
8 Replace logic board.
9 Return computer to Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 13
Video (Continued)
Thin white line is
always on at middle of
screen
PowerBook Duo 210/230:
1 Adjust screen contrast.
2 For FSTN screens, a thin white line is normal.
PowerBook Duo 250:
3 Adjust screen contrast.
4 Replace display (CPRC/Int’l only) or return computer to
Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 14
Video (Continued)
Display is very light
or totally white
PowerBook Duo 210/230/250/280:
1 Adjust screen contrast.
2 Check logic board cable connections.
3 Duo 210/230: Replace display.
4 Duo 250/280: Replace display (CPRC/Int’l only).
5 Replace logic board.
Troubleshooting
Symptom Charts/Video (Continued) - 15
Video (Continued)
PowerBook Duo 270c/280c:
1 Adjust screen contrast.
2 Check logic board cable connections.
3 Replace inverter board.
4 Replace display cable.
5 Replace display (CPRC/Int’l only).
6 Replace logic board.
7 Return computer to Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 16
Video (Continued)
No display, but
computer appears to
operate correctly
PowerBook Duo 210/230/250/280:
1 Adjust screen contrast.
2 Check logic board cable connections.
3 Connect power adapter.
4 Duo 210/230: Replace display.
5 Duo 250/280: Replace display (CPRC/Int’l only).
6 Replace logic board.
7 Return computer to Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 17
Video (Continued)
PowerBook Duo 270c/280c:
1 Adjust screen contrast.
2 Check logic board cable connections.
3 Connect power adapter.
4 Replace inverter board
5 Replace display cable.
6 Replace display (CPRC/Int’l only).
7 Replace logic board.
8 Return computer to Apple
Rainbow colors
visible from extreme
viewing angles
PowerBook Duo 210/230:
Such colors are normal for FSTN screens.
Troubleshooting
Symptom Charts/Video (Continued) - 18
Video (Continued)
Screen brightness is
not uniform
PowerBook Duo 210/230:
For FSTN screens, some irregularity in screen brightness is
normal. Adjust contrast and brightness to diminish effect.
Display stopped
working or dimmed
but is fine now
PowerBook Duo 210/230:
Tighten loose display cable connectors. Otherwise, reaction is
normal for FSTN screens at extreme cold or hot temperatures
(approximately under 5 or over 40 degrees centigrade).
Troubleshooting
Symptom Charts/Video (Continued) - 19
Video (Continued)
Backlight does not
operate
PowerBook Duo 210/230/250/280:
1 Check display cable connection.
2 Duo 210/230: Replace display.
3 Duo 250/280: Replace display (CPRC/Int’l only).
4 Replace logic board.
5 Return computer to Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 20
Video (Continued)
PowerBook Duo 270c/280c:
1 Check display cable connection.
2 Replace inverter board.
3 Replace display cable.
4 Replace display (CPRC/Int’l only).
5 Replace logic board.
6 Return computer to Apple.
Screen goes blank
1
2
3
Press any key or press <Wake Up> key to wake computer
from system sleep.
Check display cable connection.
Replace cracked cable connectors.
Troubleshooting
Symptom Charts/Video (Continued) - 21
Video (Continued)
Screen flickers
1
2
3
4
5
6
7
Some flickering is normal for grayscale displays.
Set display to 1-bit mode (black and white) in Monitors
Control Panel.
Check display cable connection.
Duo 210/230: Replace display.
Duo 250/280: Replace display (CPRC/Int’l only).
Replace logic board.
Return computer to Apple.
Troubleshooting
Symptom Charts/Video (Continued) - 22
Video (Continued)
Pixel is always white
or always black
1
2
3
PowerBook Duo 210 and 230: Replace display.
PowerBook Duo 250 and 280: If there are more than five
voids (pixels that are always white), or two or more voids
within one inch of each other, replace display (CPRC/
international repairers only) or return computer to Apple.
PowerBook Duo 270c and 280c, color active matrix display
only: Replace display (CPRC/ international repairers only)
or return computer to Apple.
Troubleshooting
Symptom Charts/External Floppy Drive - 23
External Floppy Drive
Audio and video
present, but external
drive does not operate
1
2
3
4
5
6
7
Check floppy-adapter-to-PowerBook connection.
Try known-good floppy disk.
Check floppy drive cable connection.
Replace floppy drive cable.
Replace floppy adapter.
Replace floppy drive.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/External Floppy Drive (Continued) - 24
External Floppy Drive (Continued)
Disk ejects while
booting; display
shows Mac icon with
blinking X
1
2
3
4
5
6
7
Try known-good system disk.
Verify that trackball or mouse button is not stuck.
Check floppy drive cable connection.
Replace floppy drive cable.
Replace floppy adapter.
Replace floppy drive.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/External Floppy Drive (Continued) - 25
External Floppy Drive (Continued)
Disk does not eject
1
2
3
4
5
6
7
Switch off system and hold mouse or trackball button down
while you switch system on.
Insert straightened paper clip into hole next to drive opening
to eject disk.
Check floppy drive cable connection.
Replace floppy drive cable.
Replace floppy adapter.
Replace floppy drive.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/External Floppy Drive (Continued) - 26
External Floppy Drive (Continued)
Disk initialization
fails
1
2
3
4
5
Try known-good floppy disk.
Check floppy drive cable connection.
Replace floppy drive cable.
Replace floppy adapter.
Replace floppy drive.
Read/write/copy
error
1
2
3
4
5
Try known-good floppy disk.
Check floppy drive cable connection.
Replace floppy drive cable.
Replace floppy adapter.
Replace floppy drive.
Troubleshooting
Symptom Charts/Hard Drive - 27
Hard Drive
Internal hard drive
does not operate
1
2
3
4
5
6
Check internal hard drive cable connection.
Replace internal hard drive cable.
Run Macintosh Hard Disk Test.
Use HD SC Setup to reinitialize drive.
Replace internal hard drive.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals - 28
Peripherals
Cursor does not move
when you are using
trackball
1
2
3
4
5
6
Simultaneously press <Command> <Control> <Power On> keys
to reset computer.
Clean ball and rollers of trackball.
Make sure display switch cable and battery cable are not
impeding trackball.
Check logic board cable connections.
Replace trackball.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 29
Peripherals (Continued)
Cursor intermittently
does not move or
moves erratically
1
2
3
Clean ball and rollers of trackball.
Replace trackball.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 30
Peripherals (Continued)
Cursor moves, but
clicking trackball
button has no effect
1
2
3
4
Simultaneously press <Command> <Control> <Power On> keys
to reset computer.
Check logic board cable connections.
Replace trackball.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 31
Peripherals (Continued)
No response to any
key on keyboard
1
2
3
4
5
6
7
Press <Power On> key or power button.
Adjust Battery Conservation setting in PowerBook Control
Panel.
Check keyboard cable connection.
If you are using floppy adapter and external keyboard,
replace keyboard cable.
Replace floppy adapter.
Replace keyboard.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 32
Peripherals (Continued)
Cursor does not move
when you are using
floppy adapter and
mouse
1
2
3
4
5
6
Check floppy adapter and mouse connections.
Simultaneously press <Command> <Control> <Power On> keys
to reset computer.
Clean mouse ball and inside mouse.
Replace mouse.
Replace floppy adapter.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 33
Peripherals (Continued)
Known-good serial
printer does not print
1
2
3
4
5
6
Verify that System is 7.1 or later.
Verify that Chooser and Control Panel settings are correct.
Check cables.
Replace printer interface cable.
Try known-good printer.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 34
Peripherals (Continued)
Known-good
networked printer
does not print
1
2
3
4
5
6
Verify that System is 7.1 or later.
Verify that Chooser and Control Panel settings are correct.
Check cables.
Replace printer interface cable.
Try known-good printer. If printer works, troubleshoot
network.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 35
Peripherals (Continued)
Device connected to
mini-DIN-8 port
does not work
1
2
3
4
5
Verify that External Modem is selected in PowerBook Control
Panel.
Verify that System is 7.1 or later.
Check cables.
Test device with known-good computer.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Peripherals (Continued) - 36
Peripherals (Continued)
I/O devices are
unrecognized or
garbage is
transmitted or
received
1
2
3
4
Verify that System is 7.1 or later.
Check floppy adapter and cable connections.
Test device with known-good computer.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Space bar is hard to
press and/or does not
work
Loosen keyboard screws. Over-tightening can warp keyboard and
restrict movement of space bar.
Troubleshooting
Symptom Charts/Internal Modem - 37
Internal Modem
Internal modem
options do not appear
in CDEV
1
2
3
4
Verify that System is 7.1 or later.
Remove and reseat modem card.
Replace modem card.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/ - 38
Internal Modem (Continued)
Modem does not
respond properly to
AT command set
instructions
1
2
3
4
5
Verify that baud rate and data format settings of
communications application are compatible with internal
modem and remote modem.
Check phone cord connection and operation.
Verify that System is 7.1 or later.
Remove and reseat modem card.
Replace modem card.
Troubleshooting
Symptom Charts/Internal Modem (Continued) - 39
Internal Modem (Continued)
Strange mix of
characters appears
on screen
1
2
3
4
5
6
Verify that baud rate and data format settings of
communications application are compatible with internal
modem and remote modem.
Check phone cord connection and operation.
Verify that System is 7.1 or later.
Remove and reseat modem card.
Replace modem card.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Internal Modem (Continued) - 40
Internal Modem (Continued)
Modem interferes
with system sound
1
2
3
Remove and reseat modem card.
Replace modem card.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Internal Modem (Continued) - 41
Internal Modem (Continued)
Modem does not
respond to incoming
call
1
2
3
4
If computer is in sleep mode, verify that “Answer calls” is
selected in PowerBook Control Panel.
Check phone cord connection and operation.
Replace modem card.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Troubleshooting
Symptom Charts/Internal Modem (Continued) - 42
Internal Modem (Continued)
Modem has no sound
output
1
2
3
Verify that Control Panel volume setting is 1 or above.
Replace modem card.
Replace logic board.
Note: When replacing the logic board, check that the EMI clips
are securely attached to the CPU stiffener. The “CPU Stiffener”
topic in Take Apart helps you locate and identify the two EMI clips.
If both clips are not secure, replace the CPU stiffener.
Modem connects but
does not communicate
with remote modem
1
2
Verify that remote modem needs error correction (error
correction is internal modem default).
Type AT &Q0 to disable error correction.
Troubleshooting
Symptom Charts/Miscellaneous - 43
Miscellaneous
Screen goes blank and
computer shuts down
every few minutes
Adjust Battery Conservation setting in Control Panel or connect
power adapter.
Application seems to
run slower after few
seconds
1
Hard drive is slow to
respond, or screen
goes blank too often
Adjust Battery Conservation setting in Control Panel or connect
power adapter.
2
Adjust Battery Conservation Options setting in Control Panel
or connect power adapter.
Connect power adapter.
Troubleshooting
Symptom Charts/Miscellaneous (Continued) - 44
Miscellaneous (Continued)
No sound from
speaker
PowerBook Duo 210/230/250/280:
1 Verify that Control Panel volume setting is 1 or above.
2 Check display cable connection.
3 Duo 210/230: Replace display.
4 Duo 250/280: Replace display (CPRC/Int’l Only).
5 Replace logic board.
Troubleshooting
Symptom Charts/Miscellaneous (Continued) - 45
Miscellaneous (Continued)
PowerBook Duo 270c/280c:
1 Verify that Control Panel volume setting is 1 or above.
2 Check display cable connection.
3 Replace display cable.
4 Replace speaker assembly.
5 Replace logic board.
6 Return computer to Apple.
Red light on battery
recharger; battery
won’t charge
Replace Type 1 recharger with Type 2 recharger.
Type 2 or Type 3 battery with Type 1 battery.
Or replace
Note: Use only Type 1 batteries in a Type 1 battery recharger;
Type 2 or Type 3 batteries will not charge. You can charge Type 1,
Type 2, or Type 3 batteries in a Type 2 battery recharger.
K Service Source
Take Apart
PowerBook 200 Series
Take Apart
Main Battery - 1
Main Battery
Before you begin,
disconnect the power
adapter.
Caution: If you fail to
disconnect the power adapter
and remove the main battery
before attempting takeapart procedures, you could
short out the logic board.
1
Release Button
Main Battery
2
Depress the release
button and slide open the
battery door.
Pull out the main
battery.
Take Apart
Keyboard - 2
Keyboard
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
Keyboard
Note: The following tools
are required to disassemble
a PowerBook Duo system:
• T-8 torx driver
• T-10 torx driver
• IC extractor
• Jeweler’s flat-blade
screwdriver
• Duo battery contact
alignment tool
Take Apart
Keyboard - 3
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: PowerBook Duo
cables are fragile and easily
torn or damaged. Handle all
cables with care.
Take Apart
Keyboard - 4
Note: If you are removing
the keyboard only, you do
not need to remove the case
screw nearest the front of
the unit.
1
Close, latch, and turn
over the computer.
Remove the four case
screws from the bottom
of the computer.
Take Apart
Keyboard - 5
Replacement Caution:
Don’t overtighten the
keyboard screws.
Overtightening them could
warp the keyboard and
restrict key movement.
After replacing the screws,
always check the keys and
space bar to make sure they
work.
Take Apart
Keyboard - 6
2
Turn the computer
upright and open the
display.
Caution: Handle the
keyboard carefully to avoid
tearing cables connected
between the keyboard and
the logic board.
3
Cables
Palm Rest
Carefully tilt the
computer and lift out
the keyboard. Turn the
keyboard over and place
it on the palm rest.
Take Apart
Keyboard - 7
4
5
Release Tabs
Cables
Using a jeweler’s
screwdriver, push out
the release tabs and
remove the two keyboard
cables.
Set aside the keyboard.
Take Apart
End Clutch Covers - 8
End Clutch Covers
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
End Clutch
Cover
End
Clutch
Cover
Note: The end clutch covers
are disposable. If you break
or cosmetically damage the
covers, replace them.
Take Apart
End Clutch Covers - 9
1
End Clutch Cover
End
Clutch
Cover
Using a jeweler’s
screwdriver, push off
the left and right end
clutch covers.
Take Apart
Top Case - 10
Top Case
Top Case
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
Take Apart
Top Case - 11
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
Top Case - 12
Caution: The top case is
secured to the chassis by a
snap at the left corner of the
case and by four
interlocking tabs along the
front. Failure to unlock the
four interlocking case tabs
could damage the top case.
1
2
Interlocking Tabs
Top Case
Raise the bottom left
corner of the top case
and release the case
snap.
Slide the top case off the
four interlocking tabs.
Take Apart
Top Case - 13
3
Notch
Rubber
Bumper
Notch
Rubber
Bumper
Remove the two rubber
bumpers from the
chassis.
Replace the rubber bumpers
with the notched ends aligned
as shown.
Take Apart
Hard Drive - 14
Hard Drive
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
Hard Drive
Take Apart
Hard Drive - 15
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: PowerBook cables
are fragile and easily torn
or damaged. Handle all
cables with care.
Take Apart
Hard Drive - 16
1
2
EMI Shield
Hard Drive Cable
Remove the three selfthreading screws that
secure the hard drive to
the CPU stiffener.
Using an IC extractor,
disconnect the hard drive
cable.
Replacement Note: Before
replacing the hard drive
mounting screws, place the
hard drive cable beneath the
EMI shield.
Take Apart
Hard Drive - 17
3
Hard Drive
EMI Shield
Pull back the EMI shield
and lift out the hard
drive.
Take Apart
Hard Drive - 18
Note: Remove the mounting
brackets only if you are
returning a defective drive
to Apple.
Mounting Brackets
Hard Drive
Cable
Note: On early production
units, Phillips screws
secure the mounting
brackets to the hard drive.
4
5
Using a T-8 torx driver,
remove the four screws
and the two mounting
brackets from the hard
drive.
Disconnect the hard
drive cable.
Take Apart
Backup Battery - 19
Backup Battery
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
Backup Battery
Take Apart
Backup Battery - 20
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: PowerBook cables
are fragile and easily torn
or damaged. Handle all
cables with care.
Take Apart
Backup Battery - 21
1
2
Backup
Battery
Cable
Backup Battery
Trackball Assembly
Remove the backup
battery from the
trackball assembly.
Carefully disconnect the
backup battery cable
from the logic board.
Take Apart
Trackball - 22
Trackball
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the backup
battery
Trackball
Take Apart
Trackball - 23
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: PowerBook cables
are fragile and easily torn
or damaged. Handle all
cables with care.
Take Apart
Trackball - 24
1
2
3
Trackball Assembly
Trackball Cable
Remove the two selfthreading screws that
secure the trackball
assembly to the chassis.
Using an IC extractor,
disconnect the trackball
cable.
Lift out the trackball
assembly.
Take Apart
Trackball - 25
Trackball
Display
Switch
Cable
Backup
Battery
Cable
Replacement Note: When
replacing the trackball
assembly, be sure to route
the display switch cable and
the backup battery cable
around the trackball.
Take Apart
Center Clutch Cover - 26
Center Clutch
Cover
Center Clutch
Cover
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
Take Apart
Center Clutch Cover - 27
Caution: Removing the
center clutch cover can
exert unnecessary wear and
tear on the display cable and
plastics. Remove the cover
only if you are replacing the
CPU stiffener, display
assembly, or rear cover.
Caution: When removing
the center clutch cover, be
careful not to tear the
fragile display cable located
beneath the clutch cover.
Take Apart
Center Clutch Cover - 28
Note: The center clutch
cover is disposable. If you
break or cosmetically
damage the cover, replace it.
Take Apart
Center Clutch Cover - 29
1
Center Clutch
Cover
Using a jeweler’s
screwdriver, pry up the
left side and then the
right side of the center
clutch cover. Carefully
pull up the cover and
remove it from the
display.
Take Apart
Center Clutch Cover - 30
Display Leg
Assembly
Center
Clutch
Cover
Stiffener
Torsion Bar
Display Cable
Replacement Note (for
display assembly only):
Before reattaching the
display assembly to a
PowerBook Duo, install the
center clutch cover. Place
the display assembly face
down, with the display cable
freely hanging over the edge
of a counter. Pull the
display cable until it’s snug
on the torsion bar. With
your other hand, turn the
center clutch cover so the
opening faces downward and
then carefully slide it onto
the torsion bar.
Take Apart
Center Clutch Cover - 31
Insert the display assembly
legs into the holes in the
stiffener and close the cover.
For added support, raise the
I/O door before snapping
the center clutch cover into
place.
I/O Door
in Open Position
Center Clutch
Cover
Bottom
Case
Take Apart
Display Assembly and CPU Stiffener - 32
Display Assembly
and CPU Stiffener
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
Take Apart
Display Assembly and CPU Stiffener - 33
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: PowerBook Duo
cables are fragile and easily
torn or damaged. Handle all
cables with care.
Take Apart
Display Assembly and CPU Stiffener - 34
Important: Follow this
procedure only when
removing the logic board and
case bottom. In all other
cases, remove the display
assembly and CPU stiffener
separately.
1
Using a jeweler’s
screwdriver, carefully
disconnect the display
switch cable.
Replacement Note: Route
the display switch cable and
the backup battery cable
around the trackball.
Take Apart
Display Assembly and CPU Stiffener - 35
2
3
Using an IC extractor,
disconnect the display
cable.
Remove the microphone
from the CPU stiffener.
Take Apart
Display Assembly and CPU Stiffener - 36
4
Mounting
Screw/
Battery
Contact
Remove the three
mounting screws that
secure the CPU stiffener
to the bottom case.
Replacement Note: The
left-most CPU stiffener
mounting screw is also a
battery contact. If you fail
to reinstall this screw, the
battery may not charge.
5
Lift the CPU stiffener
and attached display
housing straight up and
remove the unit from the
bottom case.
Take Apart
EMI Clip
EMI Clip
Display Assembly and CPU Stiffener - 37
Important: Check that both
EMI clips are securely
attached to the CPU
stiffener. If the clips are
not secure, replace the
stiffener.
Replacement Note: Move the
display switch cable and
microphone cable forward
before reinstalling the
display assembly/CPU
stiffener unit. This will
prevent them from being
caught under the stiffener
and possibly damaged.
Take Apart
Display Assembly and CPU Stiffener - 38
Replacement Note: When
reinstalling the display
assembly/CPU stiffener
unit, be sure to wrap the
hard drive EMI shield
around the outside of the
stiffener.
Replacement Note: After
reinstalling the CPU
stiffener, use the Duo
battery contact alignment
tool to check the alignment
of the battery contacts.
Take Apart
Display Assembly - 39
Display Assembly
Display Assembly
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
Take Apart
Display Assembly - 40
Note: This topic includes
procedures for removing the
Duo 210/230/250/280
display assembly. CPRC and
International repairers: See
270c/280c topics for
removing the Duo 270c/
280c display assembly.
Note: The PowerBook Duo
250, 270c, 280, and 280c
display assemblies are
available to CPRC and
international repairers
only.
Take Apart
Display Assembly - 41
Caution: PowerBook cables
are fragile and easily torn
or damaged. Handle all
cables with care.
Take Apart
Display Assembly - 42
1
Display
Cable
2
Ferrite
Bead
Using an IC extractor,
disconnect the display
cable.
Using a jeweler’s
screwdriver, pry the
display cable ferrite
bead off the CPU
stiffener.
Replacement Note: When
attaching the ferrite bead to
the CPU stiffener of the Duo
210/230, use the adhesive
tape available in the Clutch
Cover Kit or a piece of twosided tape.
Display Cable
Connector
Take Apart
Display Assembly - 43
3
Display
Mounting
Clip
Display
Mounting
Clip
Remove the two screws
and the display
mounting clips.
Take Apart
Display Assembly - 44
Display Legs
4
Gently lift the display
legs out of the holes in
the stiffener and remove
the display assembly.
Take Apart
Display Assembly - 45
Display Assembly
Leg
Center
Clutch
Cover
Stiffener
Torsion Bar
Display Cable
Replacement Note: Before
reattaching the display
assembly to a PowerBook
Duo, install the center
clutch cover.
Take Apart
Display Assembly - 46
Display Assembly
Leg
Center
Clutch
Cover
Stiffener
Torsion Bar
Display Cable
Place the display assembly
face down, with the display
cable freely hanging over
the edge of a counter. Pull
the display cable until it’s
snug on the torsion bar.
With your other hand, turn
the center clutch cover so
the opening faces downward
and then carefully slide it
onto the torsion bar. Insert
the display assembly legs
into the holes in the
stiffener and close the cover.
Take Apart
Display Assembly - 47
For added support, raise the
I/O door before snapping
the center clutch cover into
place.
I/O Door
in Open Position
Center Clutch
Cover
Bottom
Case
Take Apart
Display Assembly - 48
Display Assembly
Leg
Stiffener
Typical for both sides
Mounting
Clip
Clutch
Cover
Display
Latch
Replacement Note: When
you reassemble the unit,
ensure that the display
latch is positioned correctly:
Place the display assembly
legs into the holes in the CPU
stiffener and close the
PowerBook Duo. With the
front of the unit facing you,
push the display assembly to
the left so that it aligns with
the top case and latch
mechanism. Fasten the
display mounting clips and
slide the end clutch covers
on.
Take Apart
Display Assembly - 49
Note: You do not have to
open the PowerBook Duo to
fasten the mounting clips.
Take Apart
CPU Stiffener - 50
CPU Stiffener
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the hard drive
CPU Stiffener
Take Apart
CPU Stiffener - 51
• Remove the backup
battery
• Remove the trackball
• Remove the display
assembly
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
CPU Stiffener - 52
Display
Switch
Cable
Microphone
Important: If you are
removing the logic board or
case bottom, do not follow
these procedures. Instead,
follow the steps outlined in
Display Housing & CPU
Stiffener.
Caution: PowerBook cables
are fragile and easily torn
or damaged. Handle all
cables with care.
1
Using a jeweler’s
screwdriver, carefully
disconnect the display
switch cable.
Take Apart
CPU Stiffener - 53
2
Display
Switch
Cable
Microphone
Remove the microphone
from the CPU stiffener.
Take Apart
CPU Stiffener - 54
3
EMI Clips
CPU
Stiffener
Replacement Note: The
leftmost CPU stiffener
mounting screw is also a
battery contact. If you fail
to reinstall this screw, the
battery may not charge.
CPU Stiffener
Mounting Screw/
Battery Contact
Bottom
Case
Remove the three
mounting screws that
secure the CPU stiffener
to the bottom case.
4
EMI
Shield
Lift the CPU stiffener
straight up and remove
it from the bottom case.
Take Apart
CPU Stiffener - 55
Important: Check that both
EMI clips are securely
attached to the CPU
stiffener. If the clips are not
secure, replace the
stiffener.
Take Apart
CPU Stiffener - 56
Display
Actuator
Display
Switch
CPU
Stiffener
Replacement Note: Move the
display switch cable and
microphone cable forward
before reinstalling the
stiffener. This will prevent
them from being caught
under the CPU stiffener and
possibly damaged.
Replacement Note: When
replacing the CPU stiffener,
be sure to wrap the hard
drive EMI shield around the
outside of the stiffener.
Take Apart
CPU Stiffener - 57
Display
Actuator
Display
Switch
CPU
Stiffener
Replacement Note: After
reinstalling the CPU
stiffener, use the Duo
battery contact alignment
tool to check the alignment
of the battery contacts.
5
If you are replacing a
damaged CPU stiffener,
first remove the display
switch and the display
actuator. Return the
stiffener with the rear
cover attached.
Take Apart
Duo 210, 230, 250, 270c
Heatsink
CPU Stiffener - 58
Duo 280, 280c
Heatsink
CPU Stiffener
(underside)
Replacement Note:
Replacement CPU stiffeners
include the rear cover, I/O
door, and feet. You can also
replace separately the rear
cover, I/O door, and feet.
Take Apart
Duo 210, 230, 250, 270c
Heatsink
CPU Stiffener - 59
Duo 280, 280c
Heatsink
Replacement Caution: If you
replace a CPU stiffener on a
PowerBook Duo 210, 230,
250, or 270c, make sure
you install a small foam
heatsink under the tabbed
area of the stiffener. Turn
the stiffener upside down,
align the edges of the
heatsink with the lower
right corner of the tab, and
press the heatsink on.
Take Apart
Duo 210, 230, 250, 270c
Heatsink
CPU Stiffener - 60
Duo 280, 280c
Heatsink
If you replace a CPU
stiffener on a PowerBook
Duo 280 or 280c, make
sure you install a large foam
heatsink under the tabbed
area of the stiffener. Turn
the stiffener upside down
and install the heatsink on
the entire tab.
Failure to install the correct
heatsink could cause a short
circuit and blow out the
logic board.
Take Apart
Logic Board - 61
Logic Board
Logic Board
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
• Remove the display
assembly & CPU Stiffene
Take Apart
Logic Board - 62
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
Logic Board - 63
1
Logic Board Mounting
Screw/Battery
Contact
Docking Connector
Replacement Caution: This
mounting screw is also a
battery contact (one of two).
If you fail to reinstall it, the
battery may not charge.
2
Bottom Case
Logic Board
Remove the remaining
logic board mounting
screw.
Raise the side of the logic
board opposite the 152pin docking connector.
Slide the docking
connector out of the
bottom case and remove
the logic board.
Take Apart
Logic Board - 64
3
Microphone Cable
4
On/Off Board
5
DRAM
Expansion Card
Carefully disconnect the
microphone cable from
the logic board.
Disconnect the on/off
board (or modem board,
if installed).
Disconnect the DRAM
expansion card (if
installed).
Replacement Note: When
replacing the logic board,
keep in mind that the
PowerBook Duo won’t work
unless an on/off board or a
modem card is connected to
the logic board.
Take Apart
Logic Board - 65
Replacement Note: If you
are returning the logic
board for repair, set aside
the microphone, on/off
board, and expansion card
(if installed). Reinstall
these parts on the
replacement board.
Take Apart
Case Bottom - 66
Case Bottom
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the hard drive
• Remove the backup
battery
Case Bottom
Take Apart
Case Bottom - 67
• Remove the trackball
• Remove the display
assembly & CPU Stiffener
• Remove the logic board
Take Apart
270c Case Bottom
Gaskets
Logic Board Support
Case Bottom - 68
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
270c Case Bottom
Gaskets
Logic Board Support
Case Bottom - 69
Replacement Note: When
replacing the case bottom on
the PowerBook Duo 270c, be
sure to install the foam
gaskets on the new case
bottom. Gently press the
gaskets into the two slots
next to the white logic board
support.
Take Apart
270c Case Bottom
Gaskets
Logic Board Support
Case Bottom - 70
Replacement Caution: Do
not install the foam gaskets
when replacing the case
bottom on the PowerBook
Duo 210, 230, 250, 280,
or 280c. The logic boards in
these computers contain
components that may be
short-circuited by the
gaskets.
Take Apart
Display Housing - 71
Display Housing
Display
Housing
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the end clutch
covers
Take Apart
Display Housing - 72
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Caution: The display cable
is fragile and should be
handled with care. Be
particularly careful with
the Duo 210/230 cable,
which does not have a
protective copper coating
and is more likely to tear.
Take Apart
Display Housing - 73
Note: The Duo 210/230/
250/280 display housings
are available to
international and CPRC
repairers only.
The Duo 270c/280c display
housing kits, which are
available to all repairers,
include the housing and the
bezel.
Take Apart
Display Housing - 74
Note: The display housing is
secured to the bezel by
mounting screws.
1
Screw Cover and
Mounting Screw
Remove the two screw
covers from the bezel.
Using a T-6 torx driver,
remove the mounting
screws.
Replacement Caution: Do
not overtighten the mounting
screws or you will damage
the screw inserts on the
display housing.
Take Apart
Display Housing - 75
Replacement Note: The
screw covers are disposable.
If they no longer stick,
replace them.
Take Apart
Display Housing - 76
2
Close the display.
Note: The display housing is
also secured to the bezel by
side latches and front tabs.
Side
Latch
Tab
Tab
Side
Latch
Tab
Tab
3
Pull the display housing
up and disengage the side
latches. Gently slide the
housing forward to
disengage the four front
tabs.
Caution: To avoid
misaligning the display
layers, remove the display
housing very carefully.
Take Apart
Display Housing - 77
Caution: Avoid touching the
copper surface of the Duo
250/280 housing. When
touched, the surface flakes
or peels, which could cause
the system to short.
4
Remove the display
housing.
Take Apart
Display Housing - 78
Tab
Replacement Caution:
Carefully engage the four
tabs along the front of the
housing. Failure to engage
the tabs correctly may cause
them to break, requiring
replacement of the damaged
bezel. Also, the exposed
display may become
contaminated.
Tab
Tab
Tab
Tab
Bezel
Display
Housing
Replacement Caution: Make
sure the display cable clears
the center clutch opening
before you snap the display
assembly together.
Take Apart
Display Housing - 79
Latch
Spring
Note: If the Duo 270c or
280c display housing kit
includes the latch
mechanism, replace the
latch and spring whether or
not they’re broken.
5
If you are replacing the
latch and spring, remove
them from the bezel.
Take Apart
210/230/250/280 Dsply Cable - 80
210/230/250/280
Dsply Cable
Display Cable
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
case
• Remove the display
assembly
Take Apart
210/230/250/280 Dsply Cable - 81
• Remove the display
housing
Note: Graphics in the
display housing topic show
the display assembly
attached to the unit;
however, the display
assembly is not attached
when you are removing the
cable.
Take Apart
210/230/250/280 Dsply Cable - 82
Caution: The PowerBook
Duo contains CSMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
Display Assembly
210/230/250/280 Dsply Cable - 83
Note: The display cables for
the Duo 210, 230, 250, and
280 systems are available
to international and CPRC
repairers only.
1
Place the display
assembly on a clean,
soft surface.
Take Apart
210/230/250/280 Dsply Cable - 84
Note: The Duo 210/230,
250, and 280 display cables
are different. Make sure
you replace the correct
cable.
Duo 210/230
Display Cable
Duo 250
Display Cable
Duo 280
Display Cable
Note: Because a Duo 250
may have been upgrade to a
Duo 280, you cannot
identify its configuration by
the product label on the
bezel. To make sure you are
working on a Duo 250,
check that the display cable
matches the Duo 250 cable
pictured.
Take Apart
Brightness Actuator
Assembly
Tape
210/230/250/280 Dsply Cable - 85
Note: The brightness
actuator and the inverter
board on the Duo 250/280
are each secured by tape.
Note the placement of the
tape so that you can replace
it in its original location.
Note: To prevent the tape
from curling after it’s
removed, stick it firmly
onto your work surface.
Duo 250/280 only:
2
Hold down the brightness
actuator and carefully
remove the tape.
Take Apart
Brightness Actuator
Assembly
Tape
210/230/250/280 Dsply Cable - 86
Duo 250/280 only:
3
Lift the brightness
actuator from the bezel.
Replacement Note: Make
sure the brightness
actuator cable is positioned
underneath the display
cable.
Take Apart
Inverter Board
210/230/250/280 Dsply Cable - 87
Tape
Tape
Display Cable
Replacement Note: Check
the seating of the brightness
actuator. If it is not firmly
seated, the proper contact
will not be made.
Caution: Be careful not to
accidentally peel off any of
the protective tape that
covers the 250/280
inverter board. Removal
could cause the inverter
board to short.
Take Apart
Inverter Board
210/230/250/280 Dsply Cable - 88
Tape
Duo 250/280 only:
4
Tape
Display Cable
While holding down the
display cable, carefully
remove the tape from the
left side of the inverter
board. Let go of the
display cable.
Duo 250/280 only:
5
Remove the tape from
the right side of the
inverter board.
Replacement Note: Before
reattaching the inverter
board tape, push the
backlight bulb cable (white)
into its channel.
Take Apart
210/230/250/280 Dsply Cable - 89
Inverter Board
Tab
Tab
Replacement Note: If the
inverter board became loose
when you removed the tape,
snap the board back into the
two front tabs on the bezel.
Take Apart
210/230/250/280 Dsply Cable - 90
Duo 250/280 only:
Screw
Torsion
Bar
6
Hinge
Mechanism
Hold down the hinge
mechanism on the
torsion bar. Using a
torx screwdriver,
remove the ground screw
for the display cable.
Replacement Caution: Do
not overtighten the ground
screw or you may tear the
replacement display cable.
Duo 250/280 only:
7
Slowly release the
torsion bar.
Take Apart
210/230/250/280 Dsply Cable - 91
8
Release Tabs
9
Display Cable
Torsion Bar
Using a jeweler’s
screwdriver, push out
the release tabs on the
display cable and
disconnect the cable.
Unwind the display
cable from the torsion
bar and remove the
cable.
Take Apart
210/230/250/280 Dsply Cable - 92
Display Cable
Replacement Note: Before
installing the new display
cable, gently roll the cable
so it can be wrapped around
the torsion bar.
Take Apart
270c/280c Display Cable - 93
270c/280c
Display Cable
270c/280c Display
Cable
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the display
assembly
Take Apart
270c/280c Display Cable - 94
• Remove the display
housing
Note: Graphics in the
Display Housing topic show
the display assembly
attached to the unit;
however, the display
assembly is not attached
when you are removing the
cable.
Take Apart
270c/280c Display Cable - 95
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
270c/280c Display Cable - 96
Display Driver
Board Connector
Inverter Board
Connector
Note: The Duo 270c/280c
display cable is available to
CPRC and international
repairers only.
Note: The Duo 270c/280c
display cable has two
connectors—one for the
inverter board and another
for the display driver board.
Duo 270c/280c
Display Cable
Take Apart
270c/280c Display Cable - 97
1
Mounting
Screw
2
3
4
Inverter
Board Shield
Display Shield
Using a T-8 torx driver,
remove the inverter
board mounting screw.
Remove the four screws
securing the EMI
display shield.
Slide the inverter board
shield out from under
the display shield.
Carefully fold back the
display cable tab and the
inverter board shield tab
away from the mounting
screw hole.
Take Apart
270c/280c Display Cable - 98
5
IC Extractor
Display Cable
Connector
Lift up the inverter
board and turn it on its
left side to expose the
cable connectors.
Replacement Note: Snap the
inverter board onto its two
plastic bezel mounts.
Note: The speaker cable is
very short and may prevent
you from raising the
inverter board
sufficiently. If necessary,
disconnect the speaker cable.
Inverter Board
Caution: The display cable
is fragile and should be
handled with care.
Take Apart
270c/280c Display Cable - 99
6
IC Extractor
Display Cable
Connector
Inverter Board
Using an IC extractor,
disconnect the display
cable connector from
the inverter board.
Take Apart
270c/280c Display Cable - 100
7
EMI Shield
8
Adhesive
Area
Display
Frame
Display Driver
Board
9
IC Extractor
Display Cable
Display Cable Connector
Peel back the EMI shield
from the display.
Using an IC extractor,
disconnect the display
cable connector from
the display driver board.
Gently remove the “Y”
section of the display
cable from the metal
display frame.
Take Apart
270c/280c Display Cable - 101
Replacement Note: The
display cable is attached to
the metal display frame with
adhesive. Re-adhere the
cable to prevent it from
rubbing against the display
and becoming worn.
Take Apart
270c/280c Display Cable - 102
Note: Note the folds and roll
in the display cable so you
can duplicate them on the
replacement cable.
10 Lift off the display cable.
Take Apart
270c/280c Inverter Board - 103
270c/280c
Inverter Board
270c/280c
Inverter Board
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the end clutch
covers
• Remove the center clutch
cover
• Remove the 270c/280c
display housing
Take Apart
270c/280c Inverter Board - 104
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Note: The PowerBook Duo
270c and 280c activematrix display modules are
available to CPRC and
international repairers
only.
Take Apart
270c/280c Inverter Board - 105
1
Inverter
Board
Using a T-8 torx driver,
remove the inverter
board mounting screw.
Take Apart
270c/280c Inverter Board - 106
2
Inverter Cable
Connector
IC Extractor
Display Cable
Inverter
Board
3
4
Carefully turn the
inverter board so that it
is component-side up.
Using an IC extractor,
disconnect the display
cable.
Disconnect the inverter
cable.
Replacement Note: Be sure
to reconnect the inverter
cable before reconnecting
the display cable. Place the
notched side of the inverter
cable connector facing the
inverter board.
Take Apart
270c/280c Inverter Board - 107
Locking Tab Actuator
Assembly
Cable
Inverter Board
Inverter
Board
Speaker
Assembly
Cable
5
6
7
Disconnect the speaker
cable.
Lift the locking tab on
the actuator cable
connector and remove
the cable.
Lift out the inverter
board.
Take Apart
270c/280c Actuator - 108
270c/280c
Actuator
270c/280c
Actuator Assembly
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the end clutch
covers
• Remove the center clutch
cover
• Remove the 270c/280c
display housing
Take Apart
270c/280c Actuator - 109
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Note: The PowerBook Duo
270c and 280c activematrix display modules are
available to CPRC and
international repairers
only.
Take Apart
270c/280c Actuator - 110
1
Inverter
Board
Remove the inverter
board mounting screw.
Take Apart
270c/280c Actuator - 111
2
IC Extractor
Display Cable
Locking
Tab
3
4
Actuator Assembly
Cable
Inverter
Board
Carefully turn the
inverter board so that it
is component-side up.
Using an IC extractor,
disconnect the display
cable.
Lift the locking tab on
the actuator connector
and remove the actuator
cable.
Take Apart
270c/280c Actuator - 112
5
Actuator
Assembly
Button
Cover
6
7
Using a jeweler’s
screwdriver, remove
the actuator screw.
Lift out the actuator.
Lift out the actuator
button cover.
Take Apart
270c/280c Speaker - 113
270c/280c Speaker
270c/280c Speaker
Assembly
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the end clutch
covers
• Remove the center clutch
cover
• Remove the 270c/280c
display housing
• Remove the 270c/280c
actuator
Take Apart
270c/280c Speaker - 114
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. To prevent
damage, wear a grounding
wriststrap. Review the ESD
precautions in Bulletins/
Safety.
Take Apart
270c/280c Speaker - 115
Note: The PowerBook Duo
270c and 280c activematrix display modules are
available to CPRC and
international repairers
only.
Speaker
Assembly
1
2
Speaker
Cable
Inverter
Board
3
4
Disconnect the speaker
cable from the inverter
board.
Using a jeweler’s
screwdriver, remove
the two speaker
mounting screws.
Remove the speaker
retaining bar.
Lift out the speaker.
Take Apart
Feet - 116
Feet
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
Foot
Foot
Take Apart
Feet - 117
1
2
Foot Cap
Foot
Rear Cover
Using a jeweler’s
screwdriver, remove
the caps from the left
and right flip feet.
Remove the two screws,
washers, and flip feet
from the rear cover.
Take Apart
Rear Cover & I/O Door - 118
Rear Cover & I/O
Door
I/O Door
Rear Cover
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the feet
• Remove the end clutch
covers
• Remove the center clutch
cover
Take Apart
Rear Cover & I/O Door - 119
1
Close, latch, and turn
over the computer.
Remove the three case
screws that secure the
keyboard to the bottom
case.
Replacement Caution:
Don’t overtighten the
keyboard screws.
Overtightening could warp
the keyboard and restrict
key movement. After
replacing the screws,
always check the keys and
space bar to make sure they
work.
Take Apart
Rear Cover & I/O Door - 120
2
Display
Mounting Clip
Display
Mounting Clip
Remove the two screws
and the display
mounting clips.
Take Apart
Rear Cover & I/O Door - 121
Note: Removing the
keyboard case screws, the
end and center clutch
covers, and the two display
mounting clips allows the
top cover to separate
slightly, and enables you to
pull off the rear cover.
Rear Cover
3
Top Cover
Push the rear corner of
the top cover out slightly
and pull out that corner
of the rear cover.
Remove the rear cover.
Take Apart
Rear Cover & I/O Door - 122
4
Metal Link
I/O Door
Unhook the metal link at
one end of the I/O door.
Remove the I/O door and
attached link from the
rear cover.
K Service Source
Upgrades
PowerBook 200 Series
Upgrades
Modem - 1
Modem
Modem
Before you begin, do the
following:
• Disconnect the power
adapater
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
assembly
Upgrades
Modem - 2
• Remove the display
assembly
• Remove the CPU stiffener
• Remove the logic board
Upgrades
Modem - 3
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Modem
Cap
On/Off Board
Note: The modem is an
option for all systems in the
PowerBook Duo series.
1
2
Remove the modem cap
from the rear cover.
Disconnect the on/off
board.
Upgrades
Modem - 4
Note: The Apple modem
includes the on/off circuitry
provided by the on/off
board. After installing the
modem card, you may
discard the on/off board.
Upgrades
Modem - 5
3
Modem Card
Holding the modem card
by the edges, connect it
to the logic board.
Upgrades
Memory Expansion - 6
Memory
Expansion
DRAM
Expansion
Card
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
Upgrades
Memory Expansion - 7
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
Memory Expansion - 8
Holding the DRAM expansion
card by the edges, connect
the card to the logic board.
DRAM
Expansion
Card
Note: To verify that the
upgrade is successful, check
the Total Memory message
(for systems with virtual
memory switched off) or the
Built-in Memory message
(for systems with virtual
memory switched on). The
memory size should be 4 MB
of DRAM plus the amount of
DRAM on the expansion card.
If the memory size is
incorrect, reseat the DRAM
card.
Upgrades
Memory Expansion - 9
If the memory size is still incorrect, replace the DRAM
expansion card. If the memory size is still incorrect,
contact Apple Technical Support.
Upgrades
Floppy Adapter - 10
Floppy Adapter
No preliminary steps are
required before you begin
this procedure.
Release Button
Docking
Port
Floppy Adapter
Note: The PowerBook Duo
Floppy Adapter attaches to
the 152-pin docking
connector and provides an
external floppy drive (HDI20) port and an ADB port.
Replace defective floppy
adapters by whole unit
exchange.
Upgrades
Floppy Adapter - 11
1
Release Button
Docking
Port
Floppy Adapter
2
To install the floppy
adapter, raise the I/O
door and push the
adapter firmly onto the
external 152-pin
docking port. Make sure
the floppy adapter
release button is up.
To remove the adapter,
depress the release
button and pull off the
adapter.
Upgrades
250 Upgrade - 12
250 Upgrade
Duo 250
Display Assembly
Duo 250
Logic Board
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
assembly
Upgrades
250 Upgrade - 13
• Remove the display
assembly
• Remove the CPU stiffener
• Remove the logic board
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
250 Upgrade - 14
Note: A PowerBook Duo 250
upgrade kit upgrades a
PowerBook Duo 210/230
to a PowerBook Duo 250.
The upgrade kit includes a
PowerBook Duo 250 logic
board, display assembly, and
minimal accessory kit.
1
Install the PowerBook
250 logic board and
display assembly (see
“Logic Board” and
“Display Assembly” in
Take Apart).
Upgrades
270c Upgrade - 15
270c Upgrade
Duo 270c
Upgrade Kit
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
assembly
Upgrades
270c Upgrade - 16
• Remove the display
assembly
• Remove the CPU stiffener
• Remove the logic board
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
270c Upgrade - 17
Note: A PowerBook Duo
270c upgrade kit upgrades
a PowerBook Duo 210/230
to a PowerBook Duo 270c.
The upgrade kit is an
assembled PowerBook Duo
270c without the keyboard,
trackball, and hard drive.
1
Install the PowerBook
Duo 210/230 keyboard, trackball, and
hard drive in the
PowerBook Duo 270c
upgrade kit (see “Keyboard,” “Trackball
Assembly,” and “Hard
Drive” in Take Apart).
Upgrades
270c Upgrade - 18
Note: If a modem is installed
in the Duo 210/230, be
sure to transfer it to the Duo
270c kit.
Upgrades
280/280c Upgrade - 19
280/280c Upgrade
Duo 280/280c
Upgrade Kit
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
• Remove the center clutch
cover
• Remove the hard drive
• Remove the backup
battery
• Remove the trackball
assembly
Upgrades
280/280c Upgrade - 20
• Remove the display
assembly
• Remove the CPU stiffener
• Remove the logic board
Caution: The display cable
is fragile and should be
handled with care.
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
280/280c Upgrade - 21
Display
Cable
Case Bottom,
CPU Stiffener,
and Logic Board
Assembly
Note: A PowerBook Duo
280/280c upgrade kit
upgrades a PowerBook Duo
250 to a 280 or a
PowerBook Duo 270c to a
280c. The upgrade kit
includes a PowerBook Duo
280 case bottom (with new
label)/logic board/CPU
stiffener assembly. In
addition, it includes a
display cable, Type 3
battery, 36 W power
adapter, and miscellaneous
parts.
Upgrades
280/280c Upgrade - 22
Screw Cover
Screw
Note: The new display cable
is required in the
PowerBook Duo 250 only.
Do not use this cable in a
PowerBook Duo 270c.
Upgrading a Duo 250
1
2
PowerBook Duo
250 Display
Assembly
Place the PowerBook Duo
250 display assembly
with the bezel face up.
Remove the screw covers
and screws from the
bezel.
Upgrades
280/280c Upgrade - 23
3
Side Latch
4
Side Latch
Display Assembly
Turn the display
assembly over and place
it on a clean, soft
surface.
Insert a jeweler’s
screwdriver midway
along the left side of the
display and release the
interior side latch.
Repeat this procedure
along the right side.
Upgrades
280/280c Upgrade - 24
Caution: To avoid
misaligning the display
layers, remove the display
housing very carefully.
5
Display Housing
Push the display
housing forward and
remove it.
Upgrades
Brightness
Actuator
280/280c Upgrade - 25
6
Screw
7
Hinge Mechanism
8
Torsion
Bar
Latch
Mechanism
9
To avoid losing the latch
spring, release the latch
mechanism.
Carefully lift the
brightness actuator
assembly from the bezel.
Hold down the hinge
mechanism on the
torsion bar. Using a
torx screwdriver,
remove the ground screw
for the display cable.
Slowly release the
torsion bar.
Upgrades
280/280c Upgrade - 26
10 Using a jeweler’s
screwdriver, push out
the release tabs on the
display cable and
disconnect the cable.
Release Tabs
11 Unwind the display
cable from the torsion
bar and remove the
cable.
Display Cable
Torsion Bar
Upgrades
280/280c Upgrade - 27
12 Before installing the new
display cable, gently roll
the cable so it can be
wrapped around the
torsion bar.
Additional
Length on
280/280c
Display
Cable
Screw
Hole
280/280c
Display
Cable
Note: The 280/280c
display cable is slightly
longer than the 250 display
cable (from the screw hole
beyond). Do not tape or
screw down this additional
length; leave it loose.
Upgrades
280/280c Upgrade - 28
13 Install the new display
cable by wrapping it
around the torsion bar.
Connect the cable and
push in the release tabs.
Release Tabs
14 Reassemble the display.
Display Cable
Torsion Bar
Upgrades
280/280c Upgrade - 29
Upgrading a Duo 250
or 270c
1
2
Install the original
trackball assembly,
backup battery, and hard
drive on the PowerBook
Duo 280/280c case
bottom/CPU stiffener/
logic board assembly
(see “Trackball
Assembly,” “Backup
Battery,” and “Hard
Drive” in Take Apart).
Reassemble the rest of
the unit.
Upgrades
2300 Series Upgrade - 30
2300 Series
Upgrade
Before you begin, do the
following to disassemble the
PowerBook Duo 200 being
upgraded:
• Disconnect the power
adapter
• Remove the main battery.
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case.
• Remove the hard drive
• Remove the backup
battery
Upgrades
2300 Series Upgrade - 31
• Remove the trackball
• Remove the display/CPU
stiffener assembly
• Remove the logic board
• Remove the microphone
cable, on-off board (or
modem), and optional
RAM from the logic board
Caution: The PowerBook
Duo contains CSMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
2300 Series Upgrade - 32
Caution: The display cable
is fragile and should be
handled with care.
Note: The PowerBook Duo
2300 upgrade kit upgrades a
PowerBook Duo 210, 230,
250, 270c, 280, or 280c
to a PowerBook Duo 2300c
logic board. This upgrade,
which uses a PowerPC 603e
microprocessor, includes a
PowerBook Duo 2300c case
bottom/logic board/CPU
stiffener assembly. It also
includes a power adapter,
PowerPC name plate,
Macintosh PowerBook 2300
Upgrades
.
2300 Series Upgrade - 33
Series system software, and
miscellaneous parts (end
and center clutch covers and
display screw covers). A
trackpad is not included in
this upgrade.
Upgrades
2300 Series Upgrade - 34
To assemble the upgraded
unit:
1
2
Remove the CPU
stiffener from the
PowerBook Duo 2300c
case bottom/logic board/
CPU stiffener assembly.
Lift out the logic board
and install the
microphone cable, onoff board (or modem),
and optional RAM card.
Upgrades
2300 Series Upgrade - 35
3
Reinstall the logic board
and CPU stiffener.
Upgrades
2300 Series Upgrade - 36
4
Install the SCSI hard
drive and connect the
hard drive cable to the
SCSI connector on the
logic board.
Upgrades
2300 Series Upgrade - 37
Caution: The following step
should be performed with
care. Refer to “Center
Clutch Cover” in TakeApart.
5
Remove the display
from the PowerBook
Duo 200 CPU stiffener
and install it on the
upgraded unit.
Upgrades
2300 Series Upgrade - 38
Note: There are two display
connectors on the PowerBook 2300c logic board.
6
Connect the display cable
to the appropriate
connector on the logic
board.
If upgrading a 270c,
280, or 280c, connect
the display cable to the
TFT connector (J7).
Upgrades
2300 Series Upgrade - 39
If upgrading a 210,
230, or 250, carefully
bend back the pliable
heatsink to connect the
display cable to the FSTN
connector (J6).
Replacement Note: On
an upgraded 210, 230,
or 250 unit, bend the
heatsink back into place
so that it lies flat.
Upgrades
2300 Series Upgrade - 40
7
8
9
Assemble the rest of the
unit. (See “Trackball,”
“Backup Battery,”
“Top Case, “End Clutch
Covers,” and “Keyboard” in Take-Apart.
Adhere the PowerPC
name label to the bezel.
Perform a clean
installation of the
Macintosh PowerBook
2300 Series System
Software.
Upgrades
2300 Series Upgrade - 41
10 If the unit has an Apple
Express modem, install
the new software for the
modem, which is
included in the upgrade
kit.
Replacement Note: After
reinstalling the CPU
stiffener, use the Duo
battery contact alignment
tool to check the alignment
of the battery contacts.
Upgrades
2300 Series Upgrade - 42
Note: Remind the customer
to use the new power adapter
included in the upgrade kit.
The older power adapter is
not for use in the upgraded
system.
K Service Source
Additional Procedures
PowerBook 200 Series
Additional Procedures
Battery Recharger - 1
Battery Recharger
Type 1
Battery
(only)
Type 1
Recharger
No preliminary steps are
required before you begin
this procedure.
1
Using the PowerBook
Duo power adapter, plug
the battery recharger
into a power outlet and
insert the main battery
into the recharger.
Additional Procedures
Type 1
Battery
(only)
Type 1
Recharger
Battery Recharger - 2
If the LED is
• Yellow, the battery is
charging
• Green, the battery is
ready to use
• Red, the battery is
Type 2 or Type 3 and
the recharger is Type
1 (the battery will
not charge). Or, the
Type 2 recharger has
not been updated with
software for a Type 3
battery (see Note
below).
Additional Procedures
Type 1,
2, or 3
Battery
Type 2
Battery
Recharger
Battery Recharger - 3
• Off, the recharger is
unplugged, the
battery is bad, the
power adapter is
defective, or the
recharger is defective
Note: Use only Type 1
batteries in a Type 1 battery
recharger; Type 2 or Type 3
batteries will not charge.
Additional Procedures
Battery Recharger - 4
You can charge Type 1, Type
2, or Type 3 batteries in a
Type 2 battery recharger. However, the first
time (only) that you charge
a Type 3 battery in a Type 2
recharger, the recharger
must be connected to a Duo
with “Type III Battery” in
the Extension folder. If you
fail to do this, the Type 3
battery will not charge.
Additional Procedures
Battery Recharger - 5
To identify types of battery
rechargers, check the
bottom of the recharger. A
Type 1 recharger is
imprinted with “Macintosh
PowerBook Duo Battery
Recharger.” A Type 2
recharger is imprinted
with “PowerBook Duo
Battery Recharger.”
Additional Procedures
Battery Handling - 6
Battery Handling
No preliminary steps are
required before you begin
this procedure.
Note: The PowerBook Duo
main battery is a nickelmetal-hydride (NiMH)
battery. To extend its
longevity, follow the
instructions below.
Main Battery
Additional Procedures
Battery Handling - 7
Return
undamaged, dead NiMH
batteries to Apple—do not
discard dead batteries with
other waste. If the battery
is damaged, do not return it
to Apple. Dispose of damaged
batteries according to local
ordinances. Review battery
handling and disposal
instructions in Bulletins/
Safety.
±Warning:
Additional Procedures
Battery Handling - 8
Note: To identify types of
batteries, check the bottom
of the battery. Type 3
batteries include the
description “HighCapacity Type 3” in the
upper-right corner. Type 2
batteries include the
description “High-Capacity
Type 2” in the upper-right
corner. Type 1 batteries do
not include this description.
Additional Procedures
Battery Handling - 9
Note: Use only Type 1
batteries in a Type 1 battery
recharger; Type 2 or Type 3
batteries will not charge.
You can charge Type 1, Type
2, or Type 3 batteries in a
Type 2 battery recharger.
Main Battery
Note: Before upgrading to a
Type 2 battery, you must
install the Finished Goods
Type 2 or Type 3 software
extension. Before
upgrading to a Type 3
battery, you must install the
Finished Goods Type 3
software extension.
Additional Procedures
Battery Handling - 10
1
Follow these guidelines
for properly handling
the NiMH battery:
• Handle the battery
carefully. Do not
drop, puncture,
disassemble,
mutilate, or
incinerate the battery.
Additional Procedures
Battery Handling - 11
PowerBook Duo Battery
Case with Battery
• Fully charge a
replacement battery
before using it; Apple
ships batteries in a
partially-charged
state.
• Do not leave the
battery in the
computer for longer
than a week without
recharging.
Additional Procedures
Battery Handling - 12
• To maximize battery
life, discharge and
then recharge the
battery once every 30
days. Use only the
power adaptor or
recharger supplied
with the Macintosh
Duo system.
• Store the battery in
the protective battery
case.
• Do not short-circuit
the battery
terminals. Keep the
battery in a cool, dark
place; do not store it
for longer than 6
Additional Procedures
Battery Handling - 13
months without
recharging.
Additional Procedures
Align Battery Contacts - 14
Align Battery
Contacts
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the main battery
• Remove the keyboard
• Remove the end clutch
covers
• Remove the top case
Additional Procedures
Align Battery Contacts - 15
Caution: The PowerBook
Duo contains CMOS devices
that are very susceptible to
ESD damage. Review the ESD
precautions in Bulletins/
Safety.
Additional Procedures
Duo Battery
Contact
Alignment
Tool
Align Battery Contacts - 16
Battery
Bay
PB Duo
Battery Contact
Alignment Tool
Note: Perform the battery
contact alignment procedure
when you replace a
PowerBook Duo logic board
or when a known-good
battery has power problems.
Use the Duo battery contact
alignment tool to align the
two outer battery contacts so
they are perpendicular to
the edge of the logic board.
1
Slide the Duo battery
contact alignment tool
into the battery bay.
Additional Procedures
Stiffener Mounting Screws
Note: If leads 1 or 5 flex or
offer resistance to the
alignment tool, perform the
following steps. If there is
no resistance, the contacts
are aligned.
2
Battery
Contact
Screws
Leads
Align Battery Contacts - 17
12345
3
4
Slide the alignment tool
out of the battery bay
and loosen the two
battery contact screws
and two CPU stiffener
mounting screws.
Slide the tool back in and
press it against the
sides of the contacts.
Retighten all screws.
Additional Procedures
Align Battery Contacts - 18
Note: The soldered center
leads (2, 3, and 4) were
already aligned by Apple. If
any of the center contacts
becomes misaligned, install
a new logic board and return
the old one to Apple.
Additional Procedures
Battery Verification - 19
Battery
Verification
Before you begin, remove
the main battery.
Note: The battery desk
accessory is a general
indicator of the battery
charge. Use a voltmeter to
determine the actual charge.
Main Battery
±Warning:
Return
Additional Procedures
Battery Verification - 20
undamaged, dead Ni-Hy
batteries to Apple—do not
discard dead batteries with
other waste. If the battery
is damaged, do not return it
to Apple. Dispose of damaged
batteries according to local
ordinances. Review battery
handling and disposal
instructions in Bulletins/
Safety.
Additional Procedures
Battery Verification - 21
1
2
Negative Probe
Positive Probe
Set a voltmeter to the 20
volts DC scale. Touch the
positive probe of the
voltmeter to the
positive terminal and the
negative probe to the
negative terminal.
If the reading is not 12
volts, recharge the
battery. If the reading
remains below 6 volts,
replace the battery.
Additional Procedures
AC Adapter Verification - 22
AC Adapter
Verification
No preliminary steps are
required before you begin
this procedure.
1
2
3
Adapter
Plug
Plug in the AC adapter to
a wall socket.
Connect the AC adapter
plug to the PowerBook.
Set a voltmeter to the
200 volts DC scale.
Additional Procedures
AC Adapter Verification - 23
4
Positive Probe
Negative Probe
Touch the negative
voltmeter probe to the
contact nearest the
power plug and the
positive probe to the
contact second nearest
the power plug. If the
reading is not 24–25
volts, replace the
adapter.
Additional Procedures
AC Adapter Verification - 24
5
Also check the AC adapter
under load. Switch on
the PowerBook and
repeat the voltmeter
check. If the reading
drops more than 1–2
volts, replace theq
adapter.
K Service Source
Exploded View
PowerBook 200 Series
Exploded View
1
PowerBook Duo 200 Series
Display
(Refer to Service
Parts Database)
Screw Covers
922-2029
Keyboard
661-1652
Clutch Cover
Kit
076-0063
Top Case
620-0045
(210/230/250/270c)
922-0792 (PB280)
922-0793 (PB280c)
Logic Board
661-1653
(PB 210/230/250/270c)
661-1672 (PB 230/250)
661-1717 (PB 270c)
661-0051 (PB 280/280c)
RAM Cards
661-1659 (4 MB)
661-1658 (8 MB)
Hard Drive
Assembly
661-1298
CPU Stiffener
922-0433
(210/230/250 only)
076-0339
Trackball
Assembly
661-1654
Bottom Case
076-0419
Battery with Door
661-0053 (Type 3)