Setup guide | Apple 5400 Series Personal Computer User Manual

Macintosh Performa computer
Keyboard cable
(permanently attached
to the keyboard)
Keyboard
Computer power cord
Mouse
Follow the instructions in this
chapter to set up your computer
and learn the basics.
1
Getting Started
The illustration on the facing page shows all the equipment you will need to
set up your computer and begin using it. Place your equipment on a sturdy,
flat surface near a grounded wall outlet. Before following the setup
instructions in this chapter, you may want to read “Arranging Your Office”
in Appendix A (in the section on health-related information) for tips on
adjusting your work furniture so that you’re comfortable when using
the computer.
If you used the setup poster: The poster included with your Macintosh
Performa computer was designed to help you start using your computer as
quickly as possible. This chapter contains more detailed information than the
poster. If you have already set up your computer using the poster, you may
want to turn to the section “What’s Next?” later in this chapter.
1
Plugging in the computer
Before you plug your Macintosh into a wall socket, carefully read all the
setup instructions in this chapter. Then, before you connect anything to your
Macintosh, follow the instructions in this section to plug it in. The plug
grounds the computer and protects it from electrical damage while you are
setting up.
When you are ready to begin, follow these steps:
1
Place the computer where you want it.
Carry the computer with its screen facing you. Most of its weight is near the
screen. Lift with your knees, not your back.
2
Chapter 1
2
Plug the socket end of the power cord into the recessed power plug (marked with the
symbol ≤) on the back of the computer.
Make sure at least one end of the power cord is within easy reach so that you
can unplug the computer when you need to.
IMPORTANT To protect both yourself and the computer from electrical hazards,
the computer should remain turned off until you are finished connecting its
parts. Check the power switch at the back of the computer. Make sure that the
side of the switch marked with the j symbol is pressed in.
“Off ” position
Power switch
Getting Started
3
3
Plug the other end of the power cord into a three-hole grounded outlet or power strip.
Socket end of the power cord
Power cord plug
WARNING This equipment is intended to be electrically grounded. Your
Macintosh is equipped with a three-wire grounding plug—a plug that
has a third (grounding) pin. This plug will fit only a grounded AC outlet.
This is a safety feature. If you are unable to insert the plug into the
outlet, contact a licensed electrician to replace the outlet with a properly
grounded outlet. Do not defeat the purpose of the grounding plug!
Installing an expansion card
If you purchased an expansion card for your Macintosh, install it now.
(See Appendix B, “Installing an Expansion Card,” for instructions.) If you
don’t have an expansion card, continue with the next section, “Connecting
the Modem.”
4
Chapter 1
Connecting the modem
A modem is hardware that may already be installed inside your computer. The
modem enables your computer to send and to receive faxes and telephone
calls, to connect to the Internet, to access online services, and to communicate
with other computer users. (To use the modem, you must also set up the
appropriate software already installed on your Performa.)
If your computer came with an internal modem and you want to connect the
modem now, follow the next illustration. You can confirm whether you have an
internal modem by seeing if you have an internal modem connector on the
back of your computer, as shown in the next illustration. (Also, a standard
telephone cord will have come with your computer.)
If your computer came with an external modem, connect it to the external
modem port and follow the instructions in the modem manuals that came
with your computer or with the modem.
IMPORTANT When connecting a modem, make sure you connect the modem
to an analog phone line—the kind used typically in homes. (A digital phone
line could damage the modem.) If you’re connecting the modem at home, you
probably have an analog phone line. Your modem manuals contain more
information about using your modem.
Line splitter
(purchased separately)
To telephone
To internal modem
External modem port
(This port is covered if an
internal modem is installed.
If it is covered, do not remove
the cover or plug anything into
the external modem port.)
Phone jack in wall
Phone cord
Internal modem connector
Getting Started
5
You can use any standard phone cord to connect your internal modem
connector to a phone jack. If you have only one phone jack, consider
purchasing a line splitter at an electronics supply store. A line splitter enables
you to plug your phone and modem into the same jack at the same time. Keep
in mind that when your phone and your modem share a single phone line,
you will not be able to use both pieces of equipment at the same time, even if
they are attached to separate phone jacks. While you use your modem,
outside callers get a busy signal and you cannot call out. When your phone is
in use, you cannot use the modem.
IMPORTANT Disconnect your modem from the phone jack during lightning
storms to prevent voltage overload.
Connecting the mouse and keyboard
1
Plug the mouse cable into the recessed port on the back of the keyboard.
The plug and the port are marked with the ◊ icon (symbol). The positions of
the port and icon on your keyboard may be different from those pictured.
By the way: A port marked with the ◊ icon is called an Apple Desktop Bus
(ADB) port.
Plug the mouse into the recessed port on
the keyboard. The flat part of the plug should
be pointing down, as shown here.
This cable plugs into the Apple Desktop Bus (ADB) port,
marked with the ◊ icon, on the back of the computer.
6
Chapter 1
2
Plug the keyboard cable into the ADB port marked with the ◊ icon on the back of the
computer.
V ADB port
If you use a second monitor in addition to the one built into your computer, it
may also have a port to which you can connect the keyboard or mouse. See
the information that came with the monitor.
3
If you want to adjust the keyboard angle, lower the feet on the keyboard.
To adjust the keyboard angle, lower the feet until they snap into position.
Getting Started
7
Adjusting the angle of the screen
You can adjust the angle of the screen to avoid glare and reflections by using
the computer’s tilt-and-swivel base. Turn the computer to either side or tilt it
slightly back or forward.
For more information on setting up your office for comfort and safety, see
Appendix A, “Health, Safety, and Maintenance Tips.”
Connecting other equipment
If you are new to the Macintosh, it’s a good idea to get some experience using
your computer before you connect other equipment, such as a printer or
scanner. To learn basic Macintosh skills, continue with the instructions in
this chapter.
When you’re ready to connect other equipment to your Macintosh, see the
instructions in Chapter 3.
8
Chapter 1
Turning the computer on for the first time
To turn the computer on for the first time, follow these steps:
1
On the back of the computer, press the side of the power switch marked with the
symbol i.
Once you turn on the main power with the power switch, you can leave it on.
From now on, you’ll be starting up and shutting down your computer using
the Power key on the keyboard. You only need to use the power switch on the
back of the computer when you connect equipment to your computer or when
you can’t use the Power key for some reason.
“On” position
Power switch
2
Press the Power key (marked with a triangle) on your keyboard.
You hear a tone from the computer as it starts up.
Getting Started
9
3
Listen to the instructions on your screen.
You will see a “welcome screen” that gives you a choice about what to do
next. You choose by clicking one of the buttons in the Launcher.
m If you don’t know how to use a mouse, press the letter M on your keyboard
for an on-screen program that teaches you how to use the mouse.
m If you’re new to the Macintosh but familiar with how to use a mouse, click
the Tutorial button to go through the Performa Tutorial, a program that
teaches how to use your computer.
m If you want to learn more about the capabilities of your Macintosh (not
how you can use the Macintosh but more about what the Macintosh can
do), click one of the other buttons on your screen.
Click one of these
buttons. (The buttons
on your screen may
be different.)
4
Click Exit when you’re
finished exploring to
go to the Macintosh
desktop.
When you’re finished exploring the items on your screen, click Exit.
You’ll see the Macintosh desktop as pictured below. Now turn to the section
“What’s Next?” later in this chapter.
Hard disk icon
Your Launcher has
more—and perhaps
different—items in it
than are shown in
this illustration.
10
Chapter 1
Macintosh desktop, after you
exit the welcome screen
If you see a blinking question mark, or nothing at all, see the next section,
“Problems Starting Up?” (Note: Most computer screens have a slight black
border around them.)
Problems starting up?
If the screen is dark, check these items to see if you can identify
the problem:
m Is the computer turned on? The power-on light on the front of the
computer should be on. Make sure the side of the power switch
marked with the symbol i (on the back of the computer) is pressed in.
m Is the power cord connected to the computer, and is the cord plugged
into a power source?
m If the computer is plugged into a power strip, is the power strip
turned on and plugged in?
m Are the keyboard and mouse cables connected correctly? (Don’t
disconnect the keyboard or mouse cable while the computer is on.
You could damage your equipment.)
m Are the screen control buttons on the front of the computer (marked
with the ¸ icon) adjusted correctly?
m If you have an external hard disk attached to your computer, is that
hard disk turned on? Was it turned on before you turned on the
computer? If you’re not sure, turn everything off. Then turn on the
external hard disk before you turn on your computer.
If you see a blinking question mark on the screen, turn to “Solutions to
Common Problems” in Chapter 6.
Getting Started
11
What’s next?
Congratulations! You’ve finished setting up your computer. Now continue
with one of the following steps:
m If you are new to the Macintosh, see the next section, “Learning the Basics.”
m If you are an experienced Macintosh user, turn to Chapter 2, “Getting
Help,” to learn about Macintosh Guide, your main source of information
when you’re working with the Macintosh.
What you can’t find in this manual you
can find in Macintosh Guide, your main
source of information when you’re working
with your computer.
m If you want to connect your computer to other equipment, such as a printer,
see Chapter 3, “Expanding Your Computer and Using Special Features.”
m If you want to install application software on your computer, see Chapter 4,
“Using Programs and Backing Up Disks” for information on setting up
your programs and managing memory. You’ll need this information to
properly set up any programs specifically designed for computers with
PowerPC™ microprocessors.
Before you begin working with your computer, be sure to read the important
health and safety information in Appendix A.
IMPORTANT If you need to turn off your computer at any point, please see
“Turning the Computer Off” later in this chapter. It is very important to use
the correct procedure for shutting down your Macintosh before turning it off.
12
Chapter 1
Learning the basics in the Performa Tutorials
Read this section if you haven’t already gone through Mouse Skills or the
Tutorial that appeared on your screen when you first turned on your
computer, or if you want to go on to Part 2 of the Tutorial. These programs
teach you the basic skills you need to use your computer.
To start the Performa Tutorial, Tutorial Part 2, or Mouse Skills once you are
past the introductory “welcome screens,” follow these steps:
1
Slide your mouse along your mouse pad or desk.
Hold the mouse as shown, with the cable pointing away from you. Don’t press
the mouse button (under your index finger). Notice that the arrow (8) on the
screen moves in the same direction that you move the mouse.
Mouse button
If the arrow doesn’t move, make sure that the cables connecting the mouse
and keyboard are secure and that your mouse is positioned as shown in
the illustration.
Getting Started
13
2
Move the mouse so that the arrow (8) is over the picture of the particular tutorial you
want to take.
If you don’t see the Performa Tutorial, Tutorial Part 2, or Mouse Skills
pictures on your screen, put the arrow on the word “Learning” and click
(press and release) the mouse button.
If you run out of room on your mouse pad or desk while moving the mouse,
pick up the mouse and place it where there’s more room. (The arrow on the
screen moves only when the mouse is in contact with the mouse pad or desk.)
3
Click the mouse button on the picture of the tutorial you want to take.
A window appears welcoming you to the tutorial. Set this book aside for now
and follow the instructions on the screen. When you have completed both
parts of the tutorial, return to this book.
14
Chapter 1
Reviewing the basics
You can use the following illustrations to review the elements you use on your
screen to do work with your computer.
Icons
Menu
Window
Menus
The strip across the top of the screen is called the menu bar. The symbols and
words in it represent menus of commands. To open a menu, place the pointer
on the symbol or word for the menu and press the mouse button.
Guide menu
To find an answer to a question,
look in the Guide (h) menu.
Application menu
You can have several
applications open at once.
To see which program is active
or to switch from one program
to another, use this menu
(called the Application menu).
Getting Started
15
Icons
Icons are small pictures that represent disks, programs, documents, and
folders. You can double-click any icon to open it and see what it contains.
This icon represents your computer’s internal hard disk.
Icons like this one represent application programs, which you use to create
documents and do other work.
Icons like this one represent documents, which you can create and edit.
Icons like this represent folders. A folder contains other icons.
To throw away an item you no longer want, drag it to the Trash icon and choose
Empty Trash from the Special menu.
Windows
Windows are boxes that display text, graphics, or icons. To change the shape
or position of a window, or to close the window, use the elements shown here.
Close box
To close a window,
click the close box.
Title bar
To move a window, drag it by the middle of the title bar
(anywhere in the bar except the small box on each end).
Zoom box
To make the window bigger, click
once here. Click again to return the
window to its original size.
To bring a partially
covered window
to the front, click
anywhere in it.
16
Chapter 1
Scroll arrow
To bring hidden portions of a window’s
contents into view, click one of the
four scroll arrows.
Size box
To change the shape or size of a
window, drag the size box.
Turning the computer off
To turn the computer off using the Power key on the keyboard, follow these
instructions:
1
If the computer is in sleep mode, press the Power key (or any other key on the keyboard
except Caps Lock) to wake it.
2
Press and hold the Power key on the keyboard for about 2 seconds.
The following dialog box appears on the screen:
3
Press the Return key on the keyboard (or click the Shut Down button in the dialog box).
You can also turn off your computer by choosing Shut Down from the Special
menu. Detailed instructions follow.
1
Move the tip of the arrow to the Special menu at the top of the screen.
2
With the tip of the arrow on the word “Special,” press and hold down the mouse button.
3
While holding down the mouse button, move the arrow down the list of choices until the
words “Shut Down” are highlighted, then release the mouse button.
Getting Started
17
If you can’t shut down your computer
If a problem with the computer prevents you from using the Power key on
the keyboard or choosing Shut Down—for example, if the computer “freezes”
so that the pointer does not respond to the mouse—you can turn off the
computer by pressing the power switch on the back of the computer. Use
this method only if you cannot choose Shut Down or press the Power
key following the instructions in the previous section, “Turning the
Computer Off.”
IMPORTANT You could lose unsaved work if you use the power switch on the
back of the computer to turn off your computer. Only use the power switch
when there is a problem that prevents the computer from being turned off
with the Power key on the keyboard or the Shut Down command. To make
sure your work is saved, use the Power key on the keyboard or the Shut
Down command.
Turning the computer on
To turn on the computer after you’ve shut it down (using either the Power key
on the keyboard or the Shut Down command):
m Press the Power key (marked with a triangle) on the keyboard.
Leave the power switch on the back of your computer in the “on” position.
(The side of the switch marked with the i symbol should be pressed in.)
18
Chapter 1
Where to find answers
When you have questions about using your Macintosh, there are several
places you can look for answers.
In this book
Macintosh
Performa
User’s Man
ual
Use this book to help you set up your computer and learn about it,
or to find solutions to problems with your equipment.
In the Guide menu
The Guide menu (marked with the h icon) is your main source of
information about the Macintosh. To learn how to get different kinds
of help from the Guide menu, see Chapter 2 in this book.
In other manuals
Some of the programs that already came installed on your
computer have separate manuals. Most of these manuals came in
the box with your computer. Some come online. (You can find them
as clickable buttons in the Applications section of the Launcher.)
For answers to questions about other equipment or about
application programs you have purchased, see the manuals that
came with the equipment or programs.
From the Read Me files in the Apple Extras folder
The Apple Extras folder (in your System Folder) on your hard disk
contains SimpleText documents, called About Apple Extras with
important information about some of the application programs
included with your computer. Similar files called Read Me files can
also be found inside application folders and in the Documents folder
on your desktop.
From Apple’s customer support hotline
If you can’t find an answer in any of the materials provided, call the
customer support hotline. The phone number for the hotline is in the
service and support information that came with your computer.
Note: If you have problems with an application program not
published by Apple, call the program’s publisher. Click the Phone
Numbers button in the Service/Support area of the Launcher to get
a software publisher’s phone number.
Getting Started
19
Use the instructions in this
chapter to learn about the help
available to you in the Guide menu.
2
Getting Help
The Guide menu is your main source of information when you’re working
with your computer. The menu is identified by a question mark (h) in the
upper-right corner of the screen.
21
Getting answers to your questions
When you have a question while working with your computer, you can get the
answer by choosing Macintosh Guide from the Guide menu.
1
Pull down the Application menu (in the upper-right corner of the screen) and choose
Finder to make it the active application program.
A checkmark in the menu indicates that the Finder is the active program.
2
Pull down the Guide menu (marked with the h icon) and choose Macintosh Guide.
The Macintosh Guide window appears.
Whenever you use Macintosh Guide, its window remains in front of other
windows. If the window gets in your way, you can move it by dragging its
title bar (the gray bar across the top of the window).
22
Chapter 2
3
Notice the three buttons at the top of the window: Topics, Index, and Look For.
Macintosh Guide gives you three ways of finding information:
m Topics lets you choose from a list of general subjects; it is like the table of
contents in a book.
m Index lets you choose from an alphabetical list of more specific subjects; it
is like the index in a book.
m Look For lets you search for information related to a specific word or phrase
that you type.
In the following sections you will practice using each method.
If you have problems while using Macintosh Guide, see “Tips for Using
Macintosh Guide” later in this chapter.
Getting answers with the Topics button
1
In the Macintosh Guide window, click the Topics button.
A list of general topics appears on the left side of the Macintosh Guide
window. (Depending on the hardware and software you have, the list of topics
may look different.)
Getting Help
23
2
In the list of topics, click “Customizing Your Computer.”
When you click any topic area, a list of related questions appears on the right
side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
3
Click the question “How do I set the time and date?” and then click OK. Or double-click
the question.
A small window appears with instructions for you to follow.
If you want to
return to the main
Macintosh Guide
window, click this
button.
4
Click here to see the next
step (if there is one).
Read and follow the instructions in this window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to see the next step.
5
When you have completed all the steps, click the Topics button in the lower-left corner to
return to the main Macintosh Guide window.
Now continue with the next section.
24
Chapter 2
Getting answers with the Index button
1
In the Macintosh Guide window, click the Index button.
An alphabetical list of subjects appears on the left side of the window.
Slider
Scroll bar
2
Scroll through the alphabetical list until the phrase “background pattern” is visible.
You can scroll through the list either by dragging the slider to the letter B or
by using the scroll bar at the right of the list.
3
Click the phrase “background pattern” in the alphabetical list.
When you click any index entry, a list of related questions appears on the
right side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
Getting Help
25
4
Click the question “How do I change the background pattern?” and then click OK. Or
double-click the question.
A small window appears with instructions for you to follow.
If you want to
return to the main
Macintosh Guide
window, click this
button.
5
Click here to see the next
step (if there is one).
Read and follow the instructions in the window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to see the next step.
6
When you have completed all the steps, click the Topics button in the lower-left corner to
return to the main Macintosh Guide window.
Now continue with the next section.
26
Chapter 2
Getting answers with the Look For button
1
In the Macintosh Guide window, click the Look For button.
A small box appears on the left side of the window, where you can type text.
To activate the text
box, click here.
Type a word or phrase
in the text box…
…and then click here.
2
Click the arrow button to activate the text box.
3
Type “sound” in the text box and then click Search.
When you click Search, a list of questions related to the word or phrase you
typed appears on the right side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
Getting Help
27
4
Click the question “How do I change the alert (beep) sound?” and then click OK. Or
double-click the question.
A small window appears with instructions for you to follow.
If you want to close
Macintosh Guide,
click here.
Click here to see the next
step (if there is one).
5
Read and follow the instructions in the window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to display the next step.
6
28
Chapter 2
When you have completed all the steps, click the close box in the upper-left corner to
close Macintosh Guide.
Tips for using Macintosh Guide
Here are a few tips for using Macintosh Guide effectively:
m Macintosh Guide is available only when you are in the Finder—the
desktop area where you can see the icons of disks, folders, and files.
(Other programs may also have help available in the Guide menu,
however.) If you don’t see Macintosh Guide in the Guide menu, pull
down the Application menu (to the right of the Guide menu) and
choose Finder.
m Follow the steps when you’re instructed to; don’t skip ahead or read
ahead. That way the computer can check to make sure you’ve done a
step correctly.
m Unlike most windows, the Macintosh Guide window stays in front of
other windows on the screen so that your instructions are never
covered. If you need to move the Guide window out of the way, drag
it by the title bar at the top of the window.
You can also move the window out of the way by clicking the zoom
box. Click the box once to shrink the window; click it a second time
to expand the window to its original size.
m If you need more information about an instruction or a term, click the
button labeled “Huh?” to get further explanation. (The “Huh?” button
is dimmed when no additional information is available.)
m If you want to return to the main Macintosh Guide window, click the
Topics button in the lower-left corner of the Guide window.
m When you’re finished using Macintosh Guide, click the close box in
the upper-left corner of the window.
Close box
Title bar
Zoom box
Right arrow
Topics button
“Huh?” button
Getting Help
29
Identifying what’s on your computer screen
Sometimes you’ll see an unfamiliar item on the screen and ask yourself,
“What’s that?” You can get an answer by using a Macintosh feature known as
Balloon Help.
Balloon Help explains the function of icons, menus, commands, and other
items on the Macintosh screen in balloons like those you see in comic strips.
Follow these steps to use Balloon Help:
1
Pull down the Guide menu (marked with the h icon) and choose Show Balloons.
2
Point to any object on the screen that you want to identify.
A balloon appears next to the object. In the following illustration, for
example, pointing to the Trash displays a balloon that explains how to use the
Trash to throw items away.
Although balloons appear next to items when you point to them, the way
you work does not change; you can still select icons, choose commands, and
so on.
3
30
Chapter 2
When you’re finished using Balloon Help, choose Hide Balloons from the Guide menu.
Learning useful shortcuts
You can perform many tasks in the Finder more quickly if you use keyboard
or mouse shortcuts. For example, instead of clicking an icon and choosing
Open from the File menu, you can simply double-click the icon to open it.
Follow these steps to learn keyboard and mouse shortcuts:
1
Pull down the Guide menu (marked with the h icon) and choose Shortcuts.
The main Macintosh Shortcuts window appears.
2
Click one of the category buttons.
Another window appears, describing shortcuts for that category.
If you want to
close the window,
click here.
Click the Topics
button to return to the
main Macintosh
Shortcuts window for
more categories.
Click here to see the next
window (if there is one).
Getting Help
31
3
Read about the shortcuts available for the category you selected.
Click the right arrow in the lower-right corner of the window to display the
next window (if there is one).
4
32
Chapter 2
When you finish reading about the shortcuts for your category, click the Topics button in
the lower-left corner to return to the main Macintosh Shortcuts window. Or click the
close box in the upper-left corner to close the window.
Read this chapter for information on expanding
your computer system with additional hardware
and using special features of your computer.
3
Expanding Your Computer
and Using Special Features
Read this chapter to learn how to connect additional equipment to your
Macintosh. You can expand your computer system by connecting
additional hardware (such as a printer, modem, or scanner) or by
connecting to a network.
For instructions on connecting equipment such as a printer, modem, or
scanner, see the manuals that came with the equipment.
Also read this chapter to learn about some of the special features of
your Macintosh:
m using the sound control buttons
m using the screen control buttons
m using the built-in microphone
WARNING Before you connect any equipment—such as a mouse,
keyboard, or external SCSI device—to your computer, make sure that
your computer is plugged in (in order to ground the computer) and
turned off. If you connect equipment with the computer turned on, you
can damage your computer and your equipment.
33
Built-in microphone
Color display
Your built-in monitor can
display thousands of colors.
CD-ROM drive (optional)
Floppy disk drive
C CD-ROM drive
- Sound control buttons
Open/Close button
Use these buttons to
change the volume of
the computer’s sound.
¸ Screen control buttons
Use these buttons to lighten
or darken your screen.
P Power key
Use this key to turn your
computer on and off.
Stereo speakers
Tilt-and-swivel base
Remote control sensor
Power-on light
A green light indicates
that the computer is on.
Keyboard
f Headphone jack
Mouse
Ports and connectors on the back of your computer
Video input card
(optional)
Apple Desktop Bus
(ADB) port
Connects your Macintosh to a video input source, such as a
video camera, VCR, or other video equipment.
V
Printer port
[
Modem port
W
TV tuner card
(optional)
SCSI port
34
Chapter 3
Connects your Macintosh to an input device, such as a
keyboard or a trackball.
Connects your Macintosh to a printer, LocalTalk network, or
GeoPort devices, such as the GeoPort Telecom Adapter and the
QuickTake 150 digital camera.
Connects an external modem or GeoPort devices, such as
the GeoPort Telecom Adapter and the QuickTake 150 digital
camera to your Macintosh. (Note: If your computer has an
internal modem, this port is covered. Don’t remove the cover or
connect anything to this port if you have an internal modem.)
Allows you to watch TV on your Macintosh by connecting your
computer to an external TV antenna or cable TV service.
(Note: The TV tuner card on your computer, if you have the
card, may look different.)
g
Connects your Macintosh to SCSI equipment, such as
external hard disk drives and scanners.
g SCSI port
Power switch
≤ Power socket
V
PCI card access cover
Video input card
(optional)
External video connector
(optional)
Apple Desktop Bus
(ADB) port
Communication card
access cover
[ Printer port
- Sound output port
W Modem port
≈ Sound input port
Internal hard disk drive
TV tuner card (optional)
F Security lock port
PCI card access cover
Covers port for optional 6.88-inch long PCI (peripheral
component interconnect) slot expansion card, such as a video
editing card.
External video connector
(optional)
Connects your Macintosh to a presentation system or a second
monitor for video mirroring.
Communication card
access cover
Covers port for optional communication card, such as an
Ethernet card or internal modem card. (You may have an
internal modem card installed here already.)
Sound output port
-
Sound input port
≈
Security lock port
F
Connects your Macintosh to sound output equipment, such as
externally powered (amplified) speakers.
Connects your Macintosh to an audio input source, such as a
compact disc or audio cassette player.
Enables you to attach a security lock to your Macintosh
(for example, to secure the computer to your desk). See your
computer products retailer for security lock devices that work
with your computer.
Expanding Your Computer and Using Special Features
35
Using the sound control buttons on your computer
There are two sets of buttons on the front of your Macintosh. The set on the
right (marked with the - icon) is for sound control. You can use these buttons
to increase or decrease the volume of the sound your Macintosh plays:
m Press the button on the right to make the sound louder.
m Press the button on the left to make the sound softer.
You can also adjust the sound by using the Monitors & Sound control panel,
in the Control Panels folder in the Apple (K) menu. Your computer also
comes with “surround sound” technology, which is enabled in the Monitors &
Sound control panel. The
3D Surround Sound technology broadens
the sound you hear through your monitor’s speakers. 3D Surround Sound
makes the speakers sound as if they are set wider apart, and you can hear
many “points” of sound. (3D Surround Sound does not work through the
headphone jack on the front of the computer.)
- Sound control buttons
For more information about adjusting sound, see the “Sound” topic of
Macintosh Guide, available in the Guide (h) menu.
36
Chapter 3
Using the screen control buttons on your computer
You can adjust the level of light and dark on the screen of your built-in
monitor by using the screen control buttons on your computer (marked with
the ¸ icon).
m Press the button on the right to lighten your screen.
m Press the button on the left to darken your screen.
¸ Screen control buttons
You can also use the Monitors & Sound control panel, in the Control
Panels folder in the Apple (K) menu, to control the level of light and dark
on the screen. You can also use this control panel to adjust the resolution
and color depth displayed on your monitor. For more information, see the
“Monitors (standard settings)” topic of Macintosh Guide, available in the
Guide (h) menu.
Expanding Your Computer and Using Special Features
37
Using the built-in microphone
Your Macintosh comes with a built-in microphone for recording live sounds.
The microphone is highly sensitive. Once you’ve turned it on (which you do
with a sound-recording application program), it can pick up sounds within a
range of several feet. For information on recording sound, see the “Sound”
topic of Macintosh Guide, available in the Guide (h) menu.
Built-in microphone
WARNING Do not stick any small objects into the built-in microphone.
Doing so may damage your equipment.
38
Chapter 3
Connecting external SCSI devices (such as a scanner or external hard disk)
Your computer has a port for connecting devices that use the Small Computer
System Interface (SCSI, pronounced “skuh-zee”). SCSI devices commonly
used with the Macintosh include hard disk drives, CD-ROM drives, scanners,
some printers, and tape or cartridge backup drives. The SCSI port permits
high-speed communication between the computer and the device. The SCSI
icon appears below the port on the computer’s back panel.
SCSI port
SCSI icon
You can connect SCSI devices to the SCSI port in a chain. The first device in
the chain plugs into the SCSI port; the second device plugs into the first
device, and so on. You can attach up to six external SCSI devices to the SCSI
port. All SCSI devices connected to this chain must have their own unique ID
number (no two devices can use the same ID number). If your computer came
with the optional CD-ROM drive installed, this drive is also part of the SCSI
chain and uses SCSI ID number 3. The computer itself (the main logic board)
uses SCSI ID number 7.
IMPORTANT “Before You Connect a Device” and “Connecting a SCSI Device,”
both later in this chapter, contain general instructions for attaching SCSI
devices to your computer. Also follow the specific instructions that came with
your external hard disk drive or other SCSI device when connecting the
device to your Macintosh.
Expanding Your Computer and Using Special Features
39
Before you connect a device
Before you connect a SCSI device to your Macintosh, be sure to complete
these tasks:
m Make sure each SCSI device connected to your Macintosh has its own,
unique ID number from 0 to 6. The computer itself (the main logic board)
has ID number 7 and the internal CD-ROM drive has the ID number 3,
making ID numbers 0, 1, 2, 4, 5, and 6 available for additional SCSI
devices. Make sure other SCSI devices you add to the chain do not use ID
numbers 3 or 7. See the instructions that came with each SCSI device for
information on checking and setting its SCSI ID number.
IMPORTANT If you use two or more devices attached to the same SCSI
interface with the same ID number, your equipment could malfunction and
you could lose data as a result.
m Make sure you have the appropriate cable for attaching the SCSI device to
your Macintosh.
If the device is the first or only one you’re connecting, use a SCSI system
cable to connect it to the computer’s SCSI port:
SCSI system cable
If the device is not the first one, use a SCSI peripheral interface cable to
connect it to the last device in the chain:
SCSI peripheral interface cable
40
Chapter 3
IMPORTANT The total length of the cables in a SCSI chain should not exceed
6 meters (20 feet). SCSI cables must have a 110-ohm impedance. For best
results, use SCSI cables manufactured by Apple Computer.
m Make sure that the last (or only) device in the SCSI chain has a terminator.
Make sure that no other external SCSI device has a terminator.
To ensure accurate transmission of information, a terminator must be at
each end of a SCSI chain. Your computer’s main logic board, which is the
first device in the chain, has a built-in terminator.
Some external SCSI devices from manufacturers other than Apple have
built-in terminators. (Check the information that came with the device.) If
the device at the end of the SCSI chain does not have a built-in terminator,
you need to attach an external terminator.
SCSI terminator
If your SCSI device has a built-in terminator, use it as your last device in the
chain or have your Apple-authorized service provider remove the extra builtin terminator. You can attach or remove external terminators yourself.
Expanding Your Computer and Using Special Features
41
Connecting a SCSI device
Use these general instructions in conjunction with the instructions that came
with your SCSI device:
1
Turn off your Macintosh.
2
Make sure the SCSI device is switched off.
WARNING Do not connect or disconnect any device while the device or
your Macintosh is turned on. Doing so could damage the device, your
computer, or both.
3
Use a SCSI cable to connect the device either to the computer’s SCSI port or to the last
SCSI device already in the chain.
IMPORTANT Make sure that the last (or only) device in the SCSI chain has a
terminator and that no other external SCSI device has a terminator.
Otherwise, the computer may not be able to start up. (See the previous
section, “Before You Connect a Device.”)
4
Turn on all devices in your SCSI chain.
IMPORTANT Always turn on any external SCSI devices connected to your
Macintosh before turning on the computer itself. Otherwise, your computer
won’t be able to recognize that the SCSI devices are connected to it and your
computer may not be able to start up.
5
Install any necessary device drivers (software that makes a device work with your
computer).
Drivers needed for a SCSI device usually come on a floppy disk with the
device. (If no drivers come with the device, contact the device manufacturer.)
Note: If you experience problems after connecting a SCSI device, see the
troubleshooting information in Chapter 6 for possible solutions.
42
Chapter 3
Expanding memory
For information on increasing your computer’s memory, see Appendix E,
“Installing Additional Memory.”
Adding an Ethernet card or a second monitor
If you purchase an Ethernet card or another monitor for your computer, see
Appendix D, “If You Purchase Additional Equipment,” for more information.
Replacing internal storage devices
Your Macintosh comes with three internal storage devices—a floppy disk
drive, a hard disk drive (several capacities are available), and a CD-ROM
(compact disc read-only memory) drive. If you want to replace any of these
internal drives, see your Apple-authorized dealer.
Expanding Your Computer and Using Special Features
43
Read this chapter to learn how to work
with application programs and protect
the information on your disks.
4
Using Programs and Backing Up Disks
Your computer came with several application programs already installed. You
can open these programs by clicking their buttons in the Launcher.
Backup copies of all your computer’s preinstalled application programs exist
on the Macintosh Performa CD: Performa Software that came with your
computer. This CD also contains additional programs that you can copy to
your hard disk.
IMPORTANT To prevent performance problems with your computer, install only
those programs from the Macintosh Performa CD: Performa Software that you
really need and remove the ones you installed from the CD but no longer use.
For information on using the programs on the Macintosh Performa CD:
Performa Software, see any Read Me files that may accompany them on the
CD. For information on where on your CD you can find these programs, see
the section “Copying Files From the CD to Your Hard Disk” in Chapter 7.
The Apple Extras folder on your hard disk also contains some programs. One
of these is Apple Video Player, which lets you watch video or TV on your
computer. However, although the application is already installed, to actually
watch video on your computer you need to install a video input card. Similarly,
to watch video and TV, you need to install both a video input card and a TV
tuner card. Some computers come with these cards already installed. (Your
computer has these cards installed if you find the Apple video or TV manuals
in the box that came with your computer.) If you don’t have these cards
installed, you can purchase them from an Apple-authorized dealer.
45
Installing application programs
You may want to buy and install additional application programs. See the
manuals you receive with these programs for instructions on installing and
using them.
To use your programs most effectively, follow these guidelines:
m Read the manuals you received with the program if you have problems
using it.
m Put only one copy of each program on your hard disk. Having more than
one copy can cause errors.
m Whenever you copy a program disk to your hard disk, be careful not to
copy a System Folder.
m If a program malfunctions consistently, try installing a fresh copy. If that
doesn’t help, find out from the software manufacturer whether your version
of the program is compatible with your computer model and the system
software you’re using.
To put a program into the Launcher, simply drag the program’s icon (or its
alias) into the Launcher window or onto the Applications category button in
the Launcher. (If you need further instructions, see the “Tips & Features”
topic of Macintosh Guide, available in the Guide [h] menu, and select “How
do I use the Launcher?”)
46
Chapter 4
Installing programs from a floppy disk
In most cases, you’ll install an application program on your internal hard disk
from floppy disks that contain the program. The following illustration shows
how to insert a floppy disk into your computer’s floppy disk drive.
Insert the floppy disk, metal
end first, into the floppy disk
drive of your computer.
For instructions on how to eject floppy disks, see the “Disks” topic of
Macintosh Guide, available in the Guide (h) menu.
Installing programs from a CD-ROM disc
Sometimes you’ll install an application program on your internal hard disk
from a CD-ROM disc that contains the program. (For instructions on
inserting and ejecting CD-ROM discs, see “Inserting a CD-ROM Disc” and
“Ejecting a CD-ROM Disc” in Chapter 5.)
IMPORTANT Never copy an entire CD-ROM disc to your hard disk. (Don’t drag
the CD-ROM disc’s icon to your hard disk.) When you open programs on
some of the CD-ROM discs that came with your computer, you may get a
message telling you to copy or install the program onto your hard disk. If you
get this message, double-click the CD-ROM disc’s icon to open it, and then
copy the CD-ROM disc’s program to your hard disk. Look for any “read me”
or “information” files on the CD-ROM disc for instructions. Copying the CDROM disc itself will take up a lot of memory on your hard disk.
Using Programs and Backing Up Disks
47
Working with several programs at a time
You can open as many application programs and desk accessories as your
computer’s memory allows.
All open programs are listed in the Application menu at the right end of the
menu bar. You can find out which program is active and which other
programs are open by pulling down the Application menu. The name of the
active program (the one you’re using right now) has a checkmark next to it,
and its icon appears in the menu bar.
The Finder icon
Commands to hide or
display open windows
A checkmark
indicates the active
program.
Programs that are open
Switching programs
You can switch to another open program or desk accessory by choosing its
name from the Application menu.
If a program’s icon is dimmed in the Application menu, that means its
windows are hidden. Choosing the program from the menu displays
its windows.
You can also switch to another program by clicking in a window that belongs
to an open program, by double-clicking a program icon, or by double-clicking
the icon of a document that was created with the program.
Hiding and showing windows on the desktop
You can hide all windows except those of the active program by choosing
Hide Others from the Application menu.
The other programs remain open even though their windows are hidden.
When you switch to another program, its windows become visible again.
If you want to see all the open windows, choose Show All from the
Application menu.
48
Chapter 4
Increasing memory available to run applications
A computer function called virtual memory allows you to open several
applications and windows at the same time by creating extra random-access
memory (RAM) on your computer’s hard disk. Virtual memory, however, can
also result in slightly slower performance. See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu, for more information.
IMPORTANT Your computer comes with virtual memory turned off. You
shouldn’t use virtual memory unless you need to keep several applications
open at once, and you should turn it off when you no longer need it. You can
turn virtual memory on or off by using the Memory control panel in the
Control Panels folder in the Apple (K) menu.
Protecting the information on a disk
When you have a valuable document like a birth certificate, you probably
make an extra copy of it for safekeeping. Similarly, you should make a copy of
the documents you create on your computer. The extra copy is called a
backup, and the process of making the copy is called backing up.
Once you have a backup, you’re protected from accidentally losing the
information on your hard disk. In the unlikely event that something happens
to your hard disk, you can easily get the information back.
Making backup copies of your documents
m You should regularly make copies of the documents you create.
m You can back up files stored on your hard disk by copying them to
floppy disks.
m You can back up an entire floppy disk by copying it to another floppy disk
of the same capacity or larger, or by copying it to a hard disk.
m If a file is too large to fit onto a single floppy disk, you need to use a
commercial backup program to copy the file onto multiple floppy disks.
m You can use a commercial backup program to copy new and changed files
from a hard disk to another hard disk, to a tape drive, or to a series of
floppy disks.
m If your computer is on a network, you may be able to back up files by
copying them to a shared disk on the network.
Using Programs and Backing Up Disks
49
Restoring the information on your hard disk
Your computer’s hard disk comes with valuable information already stored on
it, including system software and some application programs. If information on
your hard disk becomes damaged or lost, you can restore it if you have a
backup copy of the information. The Macintosh Performa CD: Performa
Software contains copies of all the system software and application programs
that came with your computer. (The Macintosh Performa CD: Guided Tour also
contains backup copies of the Guided Tour programs you may have seen when
you first turned on your computer.) See Chapter 7, “Installing or Reinstalling
Your Software,” for instructions on using the Macintosh Performa CDs to
reinstall software.
Using application programs designed for the PowerPC microprocessor
Your Macintosh is compatible with most application programs intended for
use with Macintosh computers. But certain programs are designed especially
for use with computers that have the PowerPC microprocessor. (These
programs are sometimes called “native” applications.) You’ll find that these
programs take best advantage of your computer’s speed.
Special memory requirements
Some native applications may be slightly larger than other programs and may
take up more memory. If you find that you are running out of memory when
you use one of these programs, you can use space on your computer’s hard
disk as additional memory. For instructions on how to use hard disk space
as memory, see the “Memory” topic of Macintosh Guide, available in the
Guide (h) menu.
You can also add more memory to your computer, as described in
Appendix E, “Installing Additional Memory.”
Using older Macintosh programs
If you experience problems using an older Macintosh program, it may be
incompatible with your Macintosh. You may be able to use your older
program if you turn off Modern Memory Manager in your Memory control
panel, in the Control Panels folder in the Apple (K) menu.
50
Chapter 4
Read this chapter for information about
your computer’s built-in CD-ROM drive.
5
Using the Built-in CD-ROM Drive
This chapter provides information on the CD-ROM drive (also called a
CD-ROM player). Refer to Appendix A, “Health, Safety, and Maintenance
Tips,” for information on the proper handling of these discs.
Your internal CD-ROM (compact disc read-only memory) drive for
Macintosh computers works with CD-ROM discs, standard audio compact
discs (CDs), and single-session or multisession Photo CDs. Your CD-ROM
drive provides access to large amounts of information. However, you cannot
save information on CD-ROM discs. ROM stands for read-only memory,
meaning that the drive cannot “write” information onto CD-ROM discs.
A wide selection of CD-ROM discs is available for entertainment,
education, and business. A typical disc can hold over 650 megabytes (MB)
of information—the equivalent of 270,000 pages of text, up to 8 hours of
speech or music (depending on the sound quality), hundreds of highresolution images, or any combination of text, sound, and graphics.
51
Inserting a CD-ROM disc
Follow these instructions to insert a CD-ROM disc into your CD-ROM drive.
Then follow the instructions provided with your disc, as well as the
instructions in this manual.
WARNING It is not recommended that you use small (8 cm) discs with
your computer. Because your computer is designed to tilt and swivel on
its base, small discs may not stay properly seated in the CD-ROM drive.
If you do use a small disc, make sure your computer is as level as
possible, and don’t tilt and swivel the base while a small disc is in the
drive. An improperly seated small disc in your computer may result in
damage to the disc, the CD-ROM drive, or both.
1
Start up your Macintosh computer, if it’s not already on.
2
Press the Open/Close button to open the tray of the CD-ROM drive.
Open/Close button
The tray opens.
3
Place a CD-ROM disc in the tray, with the disc label facing up.
Make sure the disc is lying flat and centered in the tray.
If you are using a small (8 cm) disc, make sure your computer is as level as
possible, the disc is centered within the inside ring on the tray, and you don’t
tilt or swivel the computer while the small disc is in the drive.
52
Chapter 5
4
Push the tray in, or press the Open/Close button, to close the tray.
In a few moments, an icon for the CD-ROM disc appears on your screen.
Ejecting a CD-ROM disc
Follow these instructions to open the tray and eject a CD-ROM disc from
your computer.
IMPORTANT You may not be able to eject a disc if it is being shared. To turn
off file sharing, use the Sharing Setup control panel.
1
Open the tray.
There are several ways to open the tray of your CD-ROM drive.
If a CD-ROM disc icon appears on your screen:
m Select the disc icon on your screen and drag the icon to the Trash.
(Note: You won’t lose information on the CD-ROM disc by dragging its
icon to the Trash.)
IMPORTANT Don’t select the disc icon and then choose Eject Disk from the
Special menu. If you do this, the computer keeps the CD-ROM disc in its
memory and keeps asking you to reinsert it.
m Click the disc icon, then choose the Put Away command in the File menu.
m While the AppleCD Audio Player window is active, choose Eject CD from
the File menu, or simultaneously press the x and E keys. (AppleCD Audio
Player is a program that allows you to control your CD-ROM player and is
available in the Apple [K] menu.)
Using the Built-in CD-ROM Drive
53
If no CD-ROM disc icon appears on your screen:
m Press the Open/Close button for your CD-ROM drive.
2
Take the CD-ROM disc out of the tray.
Store your disc in a safe place, away from heat, dust, and moisture.
3
Push the tray in, or press the Open/Close button, to close the tray.
To avoid possible damage to the tray or the CD-ROM drive, keep the tray
closed when you are not using it.
Using the CD-ROM discs that came with your computer
Some of the CD-ROM discs that came with your computer—and some
CD-ROM discs in general—require you to copy one or several items from
the disc to your hard disk before you can view them. Other discs let you view
the CD-ROM disc’s contents directly from the CD-ROM disc itself. If you
have a CD-ROM disc that requires you to copy some items to your hard disk,
you’ll get a message telling you so when you try to open a program on the
CD-ROM disc.
IMPORTANT Never copy an entire CD-ROM disc to your hard disk. (Don’t drag
the CD-ROM disc’s icon to your hard disk.) If you get a message telling you to
copy or install items from the CD-ROM disc to your hard disk, double-click
the CD-ROM disc’s icon to open it and copy those items—not the CD-ROM
disc icon itself—to your hard disk. Look for any “read me” or “information”
files on the CD-ROM disc for instructions. Copying the CD-ROM disc itself
will take up too much memory on your hard disk.
Types of compact discs you can use
Not all CD-ROM discs store information in the same way. A disc stores and
displays information according to a particular file format. Your computer’s
system software must understand the file format in order to use the contents
of the disc.
54
Chapter 5
Standard file formats
You can use CD-ROM discs with these standard file formats:
m HFS (Hierarchical File System)—the standard format used by the
Macintosh.
m ISO 9660—the International Standards Organization’s file format for
CD-ROM discs. This format has been adopted by many CD manufacturers
to make their discs compatible with a variety of computers. It is also the
format that allows you to use Photo CDs in your CD-ROM drive.
m The High Sierra format, a predecessor of the ISO 9660 format.
m Photo CDs.
m Audio CDs.
The software that lets you use discs with these file formats is already installed
on your computer.
Other CD-ROM formats
Your CD-ROM drive also works with file formats other than the ones listed
above (for example, CD-ROM XA), provided that you install the appropriate
software on your Macintosh. To find out about the availability of Macintosh
software for additional file formats, contact the publisher of a particular disc.
Audio CDs
Your CD-ROM drive can play audio CDs and audio tracks on CD-ROM
discs using your computer’s built-in speaker. You can also attach
headphones or speakers to your computer for stereo sound. For further
information, see the “CD-ROM Discs” topic of Macintosh Guide, available
in the Guide (h) menu.
Photo CDs
With your CD-ROM drive, you can use QuickTime to open digitized images
stored on Photo CDs.
For more information on Photo CDs, see the “CD-ROM Discs” topic of
Macintosh Guide, available in the Guide [h] menu.
Using the Built-in CD-ROM Drive
55
Playing audio CDs
With your CD-ROM drive and your computer’s built-in speaker, you can play
audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also
attach headphones or speakers to the computer to listen to audio CDs and
audio tracks. See the illustrations in Chapter 3 for information on where to
connect sound equipment to your computer.
To start, stop, and otherwise control audio discs, use the AppleCD Audio
Player program, available in the Apple (K) menu. Your audio CD software
will only play tracks that contain audio information. You can listen to an
audio CD or audio tracks in the background while you do other work on your
computer. For more information about playing audio CDs, see the “CD-ROM
Discs” topic of Macintosh Guide, available in the Guide (h) menu.
Working with Photo CDs
You can use your CD-ROM drive to open Photo CD images stored on Photo
CDs. A Photo CD image is a digitized version of a standard photograph that
you can open and view on your computer screen.
56
Chapter 5
You can do many things with the images on your Photo CDs:
m Open and view the images individually on your computer screen.
m View the images on your computer screen in a series, as you would view
a slide presentation.
m Copy and save the images, print them, paste them into word-processing
documents or other documents that accept graphics, and edit them with
a graphics application program.
Photo CD images are an excellent source of graphics for desktop
publishing, multimedia presentations, business documents, and
professional-quality graphic design. For more information on working with
Photo CD images, see the “CD-ROM Discs” topic of Macintosh Guide,
available in the Guide [h] menu.
Obtaining Photo CDs
Your own photographs can be recorded as Photo CD images on a Photo CD.
To obtain a Photo CD of your own photographs, take your standard 35-mm
film to a photofinisher who has a Photo CD system. The photofinisher
develops your film, digitizes the photographs, and gives you back a Photo CD
containing your Photo CD images. A single Photo CD can hold approximately
one hundred images.
If your Photo CD isn’t full, you can take it back to the photofinisher and
have more photos added until the disc is full. Such discs are called
multisession discs because they contain images added after the first session.
Your CD-ROM drive can read both single-session and multisession Photo
CDs. (Other CD-ROM drives can read only single-session discs and are
unable to read the additional images placed on a multisession disc.)
Using the Built-in CD-ROM Drive
57
Before viewing the contents of a Photo CD
Normally, you open Photo CD images with the SimpleText program that came
with your computer. If you wish, you can use a graphics or image-editing
program instead of SimpleText to open images. For instructions, see the
“CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h)
menu. If you use SimpleText to view high-resolution images, you should
increase the amount of memory that SimpleText uses. For more information
on memory, see the “Memory” topic of Macintosh Guide, available in the
Guide (h) menu.
A note about resolution
When a Photo CD image is created, it’s recorded at five different levels of
resolution. The higher the resolution, the more information is recorded about
the image, and the sharper the image appears when displayed or printed at
larger sizes. However, high-resolution images take up a lot of memory—up to
18 MB of data for one photograph—which affects file size, as well as the
amount of time it takes to display or print an image.
It’s best to work with a resolution appropriate for your monitor or printer.
Some monitors and printers cannot display or print very high-resolution
images.
For most work, a resolution of 768 x 512 pixels or smaller is suitable. For
detailed work or very high-quality reproductions, you may want to use a
higher resolution.
Make sure to open high-resolution images with application programs designed
to handle large image files. SimpleText cannot open very large files.
Sharing a CD-ROM disc over a network
You can share a CD-ROM disc using the file-sharing feature of System 7.5. If
the disc has audio portions, you will be able to hear the audio yourself, but
other people on the network will not. Likewise, you cannot hear the audio
portions of discs you access over a network.
For further information about file sharing in System 7.5, see the “Sharing
Files” topic of Macintosh Guide, available in the Guide (h) menu.
58
Chapter 5
Consult this chapter if you experience
problems using your computer.
6
Troubleshooting
When you have questions
If you want to know how to do a particular task with your computer, refer
to Macintosh Guide in the Guide (h) menu. For instructions on using
Macintosh Guide, see Chapter 2 of this manual.
If you have trouble
While you’re using your computer, you may occasionally see a bomb icon
or an error message, or the pointer (8) may “freeze” on the screen. If you have
trouble with your computer, take a few minutes to read the information in this
chapter. If your problem is related to a particular procedure, you should also
look for information on that procedure in Macintosh Guide, available in the
Guide (h) menu. For additional troubleshooting information and a list of
common questions relating to your system software, see the “Troubleshooting”
topic of Macintosh Guide.
If you are unable to access Macintosh Guide (for example, if your screen
is “frozen”), refer to this chapter to see if you can resolve the problem.
59
WARNING If you have a problem with your computer and nothing
presented in this chapter solves it, consult the service and support
information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance. If
you attempt to repair the computer yourself, any damage you may cause
to the computer will not be covered by the limited warranty on your
computer. Contact an Apple-authorized dealer or service provider for
additional information about this or any other warranty question.
Take your time
When you see an error message, you don’t have to take action immediately.
The message stays on the screen until you click the OK (or Restart) button or
turn off the Macintosh.
To help diagnose and correct the problem, follow the suggestions in this
section. Gather as much information on the situation as you can. Then follow
the instructions in “Start Over,” which follows.
m Make a note of exactly what you were doing when the problem occurred.
Write down the message on the screen. List the programs you were using
and the names of any items you know have been added to the System
Folder since the system software was installed. This information will help
a service person diagnose the problem. (It is helpful to keep a printed copy
of the items in your System Folder. For instructions on printing the
contents of a folder, see the “Printing” topic of Macintosh Guide, available
in the Guide [h] menu.)
m Check the screen for any clues. Is a menu selected? What programs and
document icons are open? Note anything else that seems relevant.
m If you were typing text and were not able to save it before the problem
occurred, you can write down the parts of the text still visible on the
screen so that some of your work will be easy to replace.
m Ask other Macintosh users about the problem you’re having; they may have
a solution for it.
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If you need repair service, consult the service and support information that
came with your computer for instructions on how to contact an Appleauthorized service provider or Apple for assistance.
If you know the problem is with a program not published by Apple, call the
program’s publisher. Click the Phone Numbers button in the Service/Support
area of the Launcher to get a software publisher’s phone number.
Start over
Often you can eliminate a problem simply by clearing the computer’s memory
and starting over.
If you can, save any open documents before restarting the Macintosh. If your
system is frozen and does not respond to anything you do, or if you have a
“bomb” message on the screen, saving may not be possible. You can try
pressing x-Option-Esc to quit the program in use when the problem
occurred; if this works, you can then save the documents open in other
programs before restarting. Restart the computer immediately after you save
your documents—quitting a program using x-Option-Esc may leave
corrupted data in the computer’s memory. This corrupted data is erased when
you restart the computer.
Note: Use this key combination to force a program to quit only when you
can’t choose Quit from the File menu.
To restart your Macintosh, try the following steps:
1
If you can, choose Restart from the Special menu or from the dialog box that’s on screen.
Dialog boxes contain messages from the computer. If something goes wrong,
a message may appear on the screen, asking you to restart the computer.
2
If you can’t choose Restart, press the Power key on the keyboard.
3
If the Power key on the keyboard doesn’t work, hold down the x and Control keys while
you press the Power key (marked with a triangle).
This key combination restarts the computer. (Use this key combination only
when you can’t choose Restart from the Special menu or restart the computer
using the Power key.)
Troubleshooting
61
4
If your computer still doesn’t restart, turn off your computer with the power switch, wait
at least 10 seconds, and then turn it on again.
If you suspect that the problem is with other equipment, such as a printer or
an external hard disk that’s attached to your computer, turn that equipment off
for 10 seconds or longer, then turn it on again and restart the Macintosh.
Rebuild your desktop
A process known as “rebuilding the desktop” helps your Macintosh keep
track of data on your startup disks. (Although the hard disk in your computer
is usually the startup disk, you can start up from any other disk that has
system software installed.)
Rebuilding your desktop can solve a number of problems. For example, when
application documents are no longer represented by application-specific
icons (and are instead represented by generic icons on the desktop),
rebuilding the desktop fixes the problem. Afterward, appropriate icons
should appear for all documents.
Some extensions may interfere with rebuilding your desktop. To prevent
problems, you’ll need to turn off all extensions except Macintosh Easy Open
before you rebuild your desktop. When you finish rebuilding the desktop, turn
the extensions you normally use back on. These steps are described below.
To rebuild the desktop of a startup disk, follow these steps:
1
Open the Extensions Manager control panel by choosing Extensions Manager from the
Control Panels submenu of the Apple (K) menu.
2
From the Sets pop-up menu, choose Save Set.
3
In the Save Set dialog box, type a name for your currently selected extensions (for
example, “My Extensions”) and click OK. The name of your set is added to the Sets
pop-up menu.
This saves your current set of extensions.
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4
Choose All Off from the Sets pop-up menu to turn off all extensions.
5
Turn on Macintosh Easy Open by clicking it in the list (under the Control Panels heading)
so that a checkmark appears beside it.
6
Restart your computer while holding down the Command (x) and Option keys.
Hold down the x and Option keys until you see the dialog box that asks if
you’re sure you want to rebuild your desktop file. When the dialog box
appears, you can release the keys.
7
Click OK.
The desktop is rebuilt.
IMPORTANT Do not stop the desktop-rebuilding process. Doing so could
corrupt your system files.
8
Open the Extensions Manager control panel by choosing Control Panels from the
Apple (K) menu. When the Control Panels window appears, double-click the Extensions
Manager icon.
9
From the Sets pop-up menu, choose the name you gave your set of extensions in step 3.
This turns your original set of extensions back on.
10
Restart your computer to activate the extensions.
Solutions to common problems
This section contains descriptions of problems you could experience with
your computer. Some problems may be caused by your CD-ROM drive, so if
you don’t find your problem here, be sure to check the section, “Solutions to
CD-ROM Problems,” later in this chapter.
The computer is turned on but the screen is dark.
One of the following is probably the cause:
m You have a screen saver program that darkens the screen when the
computer has not been used for a certain period.
Press a key or move the mouse to turn off the screen saver.
m Your computer has gone to sleep due to inactivity. “Wake it up” by pressing
the power key (marked with a triangle) on the keyboard.
m The screen control buttons (¸) are not adjusted properly.
Press the right screen control button to lighten the screen.
Troubleshooting
63
m The Macintosh is not getting power.
Check that the computer’s power cord is firmly connected to the computer
and plugged into a grounded electrical outlet, and that the outlet has power.
If you are displaying video from your computer on a television screen, it is
normal for your computer monitor to be dark.
The screen image is off center.
If the picture on your screen appears to be off center, use the centering
controls on the back of the computer to adjust it. Use a small screwdriver to
turn the controls.
Vertical centering control
Horizontal centering control
The computer’s clock keeps time inaccurately.
Your computer has a clock that runs continuously. When the computer is
turned off, a battery keeps the clock running. If your clock begins to keep time
inaccurately, have your Apple-authorized service provider replace the battery.
Do not attempt to replace the battery yourself.
When you start up, a disk icon with a blinking question mark appears in the middle of
the screen.
This icon indicates that your Macintosh cannot find the system software it
needs to start up. One of the following is probably the cause:
m Your computer may be having a problem recognizing external SCSI (Small
Computer System Interface) equipment, such as hard disks, CD-ROM
drives, and scanners that you may have connected to your computer.
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Shut down your computer, turn off all external SCSI equipment, and
disconnect the first SCSI device in the chain from your computer’s SCSI
port. Then restart the computer. If the computer starts up after you
disconnect your SCSI equipment, refer to the manuals that came with the
equipment and to Chapter 3 of this manual for information on the proper
way to connect SCSI equipment and assign SCSI ID numbers.
If you have a printer connected to your computer’s SCSI port, make sure
your printer is connected properly. Most printers connect to the printer
port, not the SCSI port. Check the manuals that came with your printer for
information on how to connect it properly.
m System software is not installed on the startup hard disk, the system
software is damaged, or the hard disk is not working properly.
Start up your computer using the Macintosh Performa CD: Performa
Software. For instructions on how to start up your computer from the
CD-ROM disc, see “Starting Up From a CD-ROM Disc” in the section
“Repairing a Damaged Disk” later in this chapter. Then follow the
instructions in “Repairing a Damaged Disk” later in this chapter to test
your startup hard disk and repair any damage.
If repairing the disk doesn’t help, follow the instructions in Chapter 7,
“Installing or Reinstalling Your Software,” to reinstall system software on
your startup hard disk.
A disk icon with an X appears in the middle of the screen and a floppy disk is ejected
from the disk drive.
This icon indicates that the floppy disk you tried to start up from is not a
startup disk. (When you turn on your computer, it looks first in the floppy
disk drive for a disk containing system software. If the disk in the drive does
not contain system software, the computer ejects the disk and looks on its
internal hard disk for system software.)
Wait a few seconds. The computer should start up from its internal hard
disk. Make sure you insert floppy disks only after the computer has begun
starting up.
Troubleshooting
65
A “sad Macintosh” icon appears and the computer won’t start up.
This icon indicates that your Macintosh cannot start up because of a problem
with the system software or the computer hardware.
Eject any floppy disks by turning off the computer and then holding down the
mouse button while you turn the computer on again. Try starting up with the
Macintosh Performa CD : Performa Software. For instructions on how to start
up your computer from the CD-ROM disc, see “Starting Up From a CD-ROM
Disc” in the section “Repairing a Damaged Disk” later in this chapter. If the
“sad Macintosh” icon appears again, consult the service and support
information that came with your computer for information on contacting an
Apple-authorized service provider or Apple for assistance.
The hard disk icon does not appear on the desktop.
If you don’t see a hard disk icon on the desktop, try the following:
m Use the Drive Setup program to make the disk available. Drive Setup is on
the Macintosh Performa CD: Performa Software that came with your
computer. (For instructions, start Drive Setup, then choose Drive Setup
Guide from the Guide [h] menu or see “Checking for Damage On Your
Hard Disk” in the section “Repairing a Damaged Disk” later in this chapter.)
m If the hard disk is internal, shut down your computer, wait at least 10
seconds, and then turn it on again.
m If the hard disk is external, make sure that it is turned on and that its cable
is connected firmly; then restart the Macintosh.
m Check the ID numbers of all SCSI equipment connected to your computer.
Each SCSI device must have its own unique ID number. If your computer
came with the optional CD-ROM drive installed, the drive has SCSI ID
number 3. The computer itself (the main logic board) has SCSI ID
number 7. For information on setting SCSI ID numbers, see the manuals
that came with your SCSI equipment and Chapter 3 of this manual.
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Chapter 6
m If the hard disk is your startup disk, start your computer with the Macintosh
Performa CD: Performa Software. (For instructions on how to start up your
computer from the CD-ROM disc, see “Starting Up From a CD-ROM
Disc” in the section “Repairing a Damaged Disk” later in this chapter.)
Then follow the instructions in “Repairing a Damaged Disk” later in this
chapter to test your startup hard disk and repair any damage.
If repairing the disk doesn’t help, follow the instructions in Chapter 7,
“Installing or Reinstalling Your Software,” to reinstall system software on
your startup hard disk.
Icons do not appear correctly on your screen.
You need to rebuild the desktop—a process that helps your Macintosh keep
track of files and folders on your hard disk. For instructions, see “Rebuild
Your Desktop” in the section “If You Have Trouble” earlier in this chapter.
If icons do not appear correctly after you rebuild the desktop, try rebuilding a
second time.
Your Macintosh can’t read a floppy disk.
If you see a message that a floppy disk is unreadable, try one of the following:
m If the disk has never been used, you may simply need to initialize it—that
is, prepare it for use. For instructions, see the “Disks” topic of Macintosh
Guide, available in the Guide (h) menu.
m The disk may be damaged. See “Repairing a Damaged Disk” later in this
chapter for information on testing and repairing disks.
m The disk may have been formatted for use on another kind of computer.
You may be able to use a program that lets you work with such disks on
your Macintosh.
If you are trying unsuccessfully to use a DOS floppy disk, consider the
following:
m Make sure the PC Exchange control panel is in the Control Panels folder
(in the Apple [K] menu) and that it is enabled. To enable PC Exchange,
open the Extensions Manager control panel and click the PC Exchange
item (under the Control Panels heading) to make a checkmark appear.
Then restart your computer.
Troubleshooting
67
m When formatting floppy disks on a DOS computer for use in a Macintosh,
you need to format standard double-sided disks as 720K disks and highdensity disks as 1440K disks. Double-sided disks formatted in 1440K
format and high-density disks formatted in 720K format may not work in
a Macintosh.
If you think your DOS floppy disk might have a format that doesn’t work
in a Macintosh, use a DOS computer to copy the contents of the disk onto
a properly formatted disk.
You can’t eject a floppy disk.
If you can’t eject a floppy disk in the usual way, try the following in order:
m Hold down the x and Shift keys and press the number 1 key on your
keyboard to eject a disk in the internal disk drive.
m Turn off the computer. If the disk isn’t ejected, then hold down the button
on your mouse or other pointing device while you turn the computer
on again.
m Locate the small hole near the disk drive’s opening, and carefully insert the
end of a large straightened paper clip into it. Push gently until the disk is
ejected. Do not use excessive force.
If none of these solutions works, take the computer or disk drive to your
Apple-authorized service provider to have the disk removed.
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You can’t start an application program or it quits unexpectedly. Or, when you try to open
a program, you see a message that not enough memory is available.
One of the following is probably the cause:
m The Macintosh ran out of memory.
Quit the programs that you have open and then open the program you want
to use, or restart your Macintosh.
Use the Memory control panel to turn on virtual memory. For more
information on virtual memory, see the “Memory” topic of Macintosh
Guide, available in the Guide (h) menu.
m The program needs more memory.
Use the program’s Info window to give it more memory. For more
information on increasing a program’s memory, see the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu.
m Sometimes incompatible system extensions or control panels can cause
software problems. Restart while holding down the Shift key to temporarily
turn off all system extensions.
If your program works normally after you do this, use the Extensions
Manager control panel (in the Control Panels folder in the Apple [K]
menu) to turn off individual extensions and control panels. This procedure
should identify incompatible extensions and control panels. (If you just
added new software to your computer, its system extension is the most
probable cause of the problem.) For detailed instructions, see the
information about managing system extensions in the “Customizing Your
Computer” topic of Macintosh Guide, available in the Guide (h) menu.
If your program performs better when a particular extension or control
panel is turned off, contact the software’s manufacturer for information or
an upgrade.
Troubleshooting
69
A dialog box with a bomb appears.
There is a software problem.
m Write down what you were doing when the message appeared, and write
down the text of the message.
m Restart your Macintosh. (See “Start Over” in the section “If You Have
Trouble” earlier in this chapter for instructions.) Most software problems
are temporary, and restarting usually corrects the problem.
m If the problem recurs, check the startup disk and application program you
were using when the dialog box appeared. Make sure that all programs,
desk accessories, and system extensions you’re using are compatible with
the system software (as described in the next paragraph). Reinstalling the
system software may correct the problem. See Chapter 7, “Installing or
Reinstalling Your Software.”
m Sometimes incompatible system extensions or control panels can cause
system software problems. Restart while holding down the Shift key; this
temporarily turns off all system extensions. If your computer works
normally after you do this, use the Extensions Manager control panel (in
the Control Panels folder in the Apple [K] menu) to turn on extensions and
control panels one at a time. Restart after you turn on each extension. This
procedure should identify incompatible extensions and control panels. (If
you just added new software to your computer, its system extension is the
most probable cause of the problem.) For detailed instructions, see the
information about managing system extensions in the “Customizing Your
Computer” topic of Macintosh Guide, available in the Guide (h) menu.
If your computer performs better when a particular extension or control
panel is turned off, contact the software’s manufacturer for information or
an upgrade.
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m If the bomb only occurs in one application program, try reinstalling the
program from the original disks. If reinstalling doesn’t solve the problem,
contact the manufacturer of the program.
m If the problem recurs, you may need to reinstall system software. See
Chapter 7, “Installing or Reinstalling Your Software,” for instructions.
The pointer (8) doesn’t move when you move the mouse.
One of the following situations is probably the cause:
m There is a software problem. Try the following:
Press x-Option-Esc to quit the application program in use when the
problem occurred. If this works, you can save the documents open in other
programs before restarting.
Restart your Macintosh. See “Start Over” in the section “If You Have
Trouble” earlier in this chapter for instructions.
m Follow the suggestions in the previous entry, “A Dialog Box With a
Bomb Appears.”
m The mouse or keyboard is not connected properly.
Check that the mouse and keyboard cables are connected properly, and
then restart the computer.
IMPORTANT Do not connect or disconnect the mouse while the computer is
turned on. You may damage your computer.
m Signals from the mouse are not reaching the computer, either because the
mouse needs cleaning or because there is something wrong with the mouse.
Clean the mouse according to the instructions in Appendix A of this book.
If you have another mouse or pointing device, try connecting and using it.
(Turn the computer off before connecting it.) If the new device works, there
is probably something wrong with the mouse you replaced.
If none of these procedures solves the problem, consult the service and
support information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
Troubleshooting
71
Typing on the keyboard produces nothing on the screen.
One of the following is probably the cause:
m You haven’t selected any text or set the insertion point (i).
Make sure the program you want to type in is the active program. Then
place the pointer (8) in the active window and click to set an insertion point
(i) or drag to select text (if you want to replace the text with your typing).
m If the computer beeps every time you press a key, Easy Access is probably
turned on. Open the Extensions Manager control panel in the Control
Panels folder in the Apple (K) menu. Click the checkmark next to Easy
Access to remove the checkmark and to turn off Easy Access. Then restart
your computer.
m The keyboard is not connected properly.
Check that the keyboard cable is connected properly at both ends.
m Some system software features are turned on that affect the way the
keyboard works.
Open Easy Access from the control panels listed under the Apple (K)
menu and turn off Sticky Keys, Slow Keys, and Mouse Keys.
m There is a software problem.
Restart your Macintosh. For instructions, see “Start Over” in the section
“If You Have Trouble” earlier in this chapter.
Follow the instructions, starting with the third bulleted (m) paragraph, in
the earlier entry, “A dialog box with a bomb appears.”
m The keyboard is damaged.
If you have access to another keyboard, try using it instead. (Turn the
computer off before connecting it.) If the new keyboard works, there is
probably something wrong with the one you replaced.
If none of these procedures solves the problem, consult the service and
support information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
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You can’t open a document, or you see a message that an application program can’t
be found.
m Some documents can be opened by more than one application program.
Try starting a program that you think might be able to open the document,
then choose Open from the program’s File menu to try to open the
document.
m Purchase and install the correct software to use the document, or find out
if the creator of the document can convert it to a form that one of your
programs can use.
m Don’t try to open the files in your System Folder. Most of the files in your
System Folder are used by your computer for internal purposes and are not
intended to be opened.
m Rebuild your desktop. Follow the instructions in “Rebuild Your Desktop” in
the section “If You Have Trouble” earlier in this chapter.
m If the document is from a DOS computer, use the PC Exchange control
panel (in the Control Panels folder in the Apple [K] menu) to specify
which Macintosh program will open the document. For information
about working with DOS documents on your Macintosh, see the
information about DOS in Macintosh Guide, available in the Guide (h)
menu.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
Troubleshooting
73
You experience problems using a document from a DOS computer.
If you can’t open a DOS document using a Macintosh program, try the
following:
m Open the document from within the program by choosing Open in the
program’s File menu.
m Use the PC Exchange control panel (in the Control Panels folder in the
Apple [K] menu) to specify which Macintosh program will open the
document.
If a DOS document is displayed incorrectly, or you see strange codes or
characters in the document, try one of the following:
m Your application program may have special procedures for opening and
saving documents with different file formats. See the information that
came with your program, or call the program’s publisher.
m Try opening the document in another program.
Note: Some characters that can be displayed on the Macintosh are not
accurately displayed on DOS computers.
For more information about working with DOS documents on your
Macintosh, see the information about using DOS in Macintosh Guide,
available in the Guide (h) menu.
Your computer starts up and you see large folder-shaped areas, containing labeled
pictorial buttons, instead of the usual Macintosh desktop.
m Your computer may have started up from a CD-ROM disc containing
At Ease, an alternative to the Macintosh desktop. You need to have the
Macintosh desktop on your screen before you can use any of the software
installation instructions in this manual.
To return to the Macintosh desktop, choose Shut Down from the Special
menu. When your computer is off, restart the computer, then press the
Open/Close button of your CD-ROM drive to open the tray. Remove the
CD-ROM disc. Close the tray. Then start up your computer again.
To avoid having the computer start up from a CD-ROM disc, remember to
remove any disc in the drive before you shut down your computer.
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You see a message that your application program can’t be opened because a file can’t
be found.
Macintosh programs designed specifically for the PowerPC microprocessor
(also called “native” applications) use special files called shared libraries. Any
necessary shared libraries should be installed automatically when you install
these special Macintosh programs.
Follow the directions that came with your program to reinstall the program. If
the shared library is still missing, contact the software program’s manufacturer
for assistance.
You experience problems using an older Macintosh program.
Some older Macintosh programs are not completely compatible with
Macintosh computers that have the PowerPC microprocessor.
m Open the Memory control panel (in the Control Panels folder in the Apple
[K] menu) and turn off Modern Memory Manager.
m If that doesn’t work, contact the program’s publisher to see if an upgrade
is available.
You inadvertently delete a program from your hard disk.
You can replace any of the software that came with your computer by dragging
it from the Macintosh Performa CD: Performa Software to your hard disk. See
the section “Copying Files from the CD to Your Hard Disk” in Chapter 7.
Your screen displays a right angle bracket (>).
If you press the x and Power keys at the same time, you may get a caret prompt
on your screen. To return to the desktop, type the letter G and press Return.
You can’t quit (get out of) one of the programs you opened in the Launcher.
Some programs in the Learning section of the Launcher are self-running
demos. If you can’t get out of one of these programs, try the following:
m Look again to see if you can find a quit button or other quitting option.
m Hold down the x key on your keyboard, and then, while keeping this key
held down, press the period key. If this doesn’t work, hold down the x key
and press the letter Q on your keyboard.
m Press the Power key (marked with a triangle) on your keyboard to shut
down. If that doesn’t work, restart your computer by holding down the x
and Control keys while you press the Power key (marked with a triangle).
Troubleshooting
75
Solutions to CD-ROM problems
Problems using the CD-ROM drive
The CD-ROM drive icon does not appear on the screen.
m If you have other SCSI devices attached to your computer, make sure that
each device has a unique SCSI ID number (your CD-ROM drive has SCSI
ID 3). Refer to the documentation that came with your SCSI devices if you
need to reset SCSI ID numbers.
m If you reinstalled the CD-ROM software, make sure to restart your
computer after you reinstall the software.
m Make sure that the Apple CD-ROM extension is turned on in the
Extensions Manager control panel. Open the Extensions Manager control
panel in the Control Panels folder in the Apple (K) menu. Click to put a
checkmark next to “Apple CD-ROM.” Then restart your computer.
You’ve just ejected a CD-ROM disc, but the computer keeps asking you to reinsert it.
m The right way to eject a CD-ROM disc is to select the CD-ROM disc icon
and choose Put Away from the File menu or drag the CD-ROM disc’s icon
to the trash. If you select the CD-ROM disc icon and choose Eject Disk
from the Special menu, the computer keeps the CD-ROM disc in its
memory and keeps asking you to reinsert it. Reinsert the CD-ROM disc,
then drag its icon to the trash. (You won’t lose information on the CD-ROM
disc by dragging its icon to the trash.)
Your computer starts up and you see large folder-shaped areas, containing labeled
pictorial buttons, instead of the usual Macintosh desktop.
m Your computer may have started up from a CD-ROM disc containing
At Ease, an alternative to the Macintosh desktop. You need to have the
Macintosh desktop on your screen before you can use any of the software
installation instructions in this manual.
To return to the Macintosh desktop, choose Shut Down from the Special
menu. When your computer is off, restart the computer, then press the
Open/Close button of your CD-ROM drive to open the tray. Remove the
CD-ROM disc. Close the tray. Then start up your computer again.
To avoid having the computer start up from a CD-ROM disc, remember to
remove any disc in the drive before you shut down your computer.
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The tray of your CD-ROM drive won’t open.
If a CD-ROM disc icon appears on your screen:
m Drag the disc icon to the Trash, or select it and choose Put Away from the
File menu. (Note: You won’t lose information on the CD by dragging its
icon to the Trash. Don’t select the disc icon and then choose Eject Disk
from the Special menu.)
If the AppleCD Audio Player is active, choose Eject CD from the File menu.
If you see a message that a disc can’t be put away because it is being
shared, turn off file sharing, then try again to put away the disc.
If no CD-ROM disc icon appears on your screen:
m Press the Open/Close button for your CD-ROM drive.
m The signal to open the tray may not be reaching the computer. Turn off
your computer before doing the following: Locate the small pinhole to the
lower right of the CD-ROM tray opening. Insert the end of a large
straightened paper clip firmly and horizontally into the pinhole. Push
gently until the tray is released, then carefully pull the tray open. Do not
force the tray open; wait until the paper clip has dislodged it or you may
break the front of the tray.
WARNING Turn off your computer before you attempt to eject the tray
using a paper clip. If you don’t, you may damage the CD-ROM drive.
If neither of these suggestions works, your CD-ROM drive may be damaged.
Contact an Apple-authorized service provider or Apple for further assistance.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
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Problems using CD-ROM discs
You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.
m Make sure that the disc label is facing up and the disc is centered in the
tray. If you are using a small (8 cm) disc, make sure your computer is as
level as possible, the disc is centered within the inside ring on the tray, and
you don’t tilt or swivel the computer while the small disc is in the drive.
m Make sure the tray is closed all the way.
m Try restarting your computer.
m Try starting your computer from the Macintosh Performa CD : Performa
Software. Do this by inserting the CD, then restarting your computer while
holding down the C key. If only the hard drive icon appears on the
desktop, then there may be a hardware problem with your CD-ROM drive.
If the CD-ROM icon appears above the hard disk icon, reinstall your CDROM software. The easiest way to do this is by reinstalling your system
software, following the instructions in Chapter 7, “Installing or
Reinstalling Your Software.”
CD-ROM software is already installed on Macintosh computers that come
with CD-ROM drives. You can reinstall it by reinstalling your system
software, following the instructions in Chapter 7, “Installing or Reinstalling
Your Software.”
m Make sure that the Apple CD-ROM extension is turned on in the
Extensions Manager control panel. Open the Extensions Manager control
panel in the Control Panels folder in the Apple (K) menu. Click to put a
checkmark next to “Apple CD-ROM.” Then restart your computer.
Your computer displays the message “This is not a Macintosh disk: Do you want to
initialize it?” when you insert a CD-ROM disc in the CD-ROM drive.
m Make sure that the Foreign File Access and Audio CD Access CD-ROM
extensions are installed in your Extensions folder in the System Folder on
your hard disk and are turned on. If they are not turned on, use the
Extensions Manager control panel in the Control Panels folder in the
Apple (K) menu to turn them on. Then restart your computer.
m Make sure the CD-ROM software is installed. (The CD-ROM software is
already installed on Macintosh computers that come with CD-ROM drives.)
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m The disc may use a format that the Macintosh cannot recognize. Ask the
disc’s manufacturer for a disc that a Macintosh can recognize.
Your computer ejects a CD-ROM disc without giving you any error message.
m Make sure the disc is flat in the tray and the disc label is facing up.
IMPORTANT If you’re using a small (8 cm) disc, make sure it’s centered within
the tray’s inner ring and the computer is absolutely level (you have not tilted
or swiveled the computer to adjust the angle of the screen). An improperly
seated small disc in your computer may result in damage to the disc, the
CD-ROM drive, or both.
m The disc may need to be cleaned. (See “Handling CD-ROM Discs” in the
section “Handling Your Computer Equipment” in Appendix A.) If there are
visible scratches on the shiny side of the disc, you may be able to remove
them with a CD polishing kit (available from your audio CD dealer). If the
scratches can’t be removed, you’ll need to replace the disc.
m The disc may be damaged. Try another disc in the drive, and try the
original disc in another drive. If the original drive reads other discs or if
the original disc also doesn’t work in another drive, the disc is probably
damaged. You’ll need to replace the disc.
You can’t open a document on a CD-ROM disc.
m Try opening the application program first; then open the document.
m Read the manual that came with your CD-ROM disc. Some discs come
with software that you need to install on your computer before using
the disc.
You can’t save changes you make to information on a CD-ROM disc.
m CD-ROM is a read-only medium. This means that information can be read
(retrieved) from it, but not written (stored) on it. You can save the changed
information on a hard disk or floppy disk.
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Problems using ISO 9660 or High Sierra discs
You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format.
m Discs in the ISO 9660 and High Sierra disc formats have version numbers
attached to file names. Some application programs need these version
numbers in order to work with files. To make the version numbers
available to programs on your computer, follow these instructions.
Drag the CD icon to the Trash. When the tray opens, hold down the Option
key and push the tray back in. Continue to hold down the Option key until
the disc is in the drive. The program you are using should now be able to
locate file names on that CD-ROM disc.
m Make sure that Foreign File Access, ISO 9660 File Access, and High Sierra
File Access are present in the Extensions folder in your System Folder on
your hard disk.
Problems playing audio CDs
You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM
disc using the AppleCD Audio Player.
m If you have headphones or speakers connected to the computer, adjust the
connectors to make sure they are firmly connected. Make sure the volume
control on your headphones or speakers is not turned down too low.
m If you do not have headphones or speakers connected to the computer,
make sure that nothing else is plugged into the sound output port on your
computer. (To find the sound output port, see the illustration in Chapter 3.)
m If you are using a CD-ROM disc over a network, you won’t be able to hear
the audio portion.
m Make sure the volume is turned up in the AppleCD Audio Player. With the
Audio Player open, drag the volume control slider up, use the volume
controls on your computer, or press the Up Arrow key on your keyboard.
m The CD may have been paused. Click the Play/Pause button in the
AppleCD Audio Player once or twice.
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While playing an audio track on a CD-ROM disc that combines audio tracks and data,
you double-click the disc icon and the audio track stops playing.
m You can’t open data files on a CD-ROM disc and listen to audio tracks on
that disc at the same time.
You are unable to record sound from an audio CD.
m You may need to reset the sound options in the Monitors & Sound control
panel. Refer to the “Sound” topic of Macintosh Guide, available in the
Guide (h) menu.
Problems using Photo CDs
You insert a Photo CD disc, but its icon doesn’t appear on the desktop.
m Reinstall the CD-ROM and QuickTime software. The easiest way to do this
is by reinstalling your system software, following the instructions in
Chapter 7, “Installing or Reinstalling Your Software.”
Your computer does not display color icons for individual images on a Photo CD.
m Your computer may be low on memory. To view color icons, restart your
computer and then reopen the Photos folder. See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu, for more information
on managing memory.
After you open an image on a Photo CD, the image is scrambled, colors are displayed
incorrectly, or no image appears in the window.
m The program you are using may not be designed to work with large (highresolution) image files. You can open the image with another program or
you can assign more memory to the program. (See the “Memory” topic of
Macintosh Guide, available in the Guide [h] menu, for more information
on managing memory.)
After you open an image on a Photo CD, your system is “frozen” and does not respond
to any input, or you have a “bomb” message on your screen.
m Restart your Macintosh. (See the section “Start Over” at the beginning of
this chapter.) The program you are using may not be designed to work
with large (high-resolution) image files. You can open the image with
another program or you can assign more memory to the program. (See the
“Memory” topic of Macintosh Guide available in the Guide [h] menu, for
more information on managing memory.)
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81
If your computer’s performance decreases
If you notice a decrease in your computer’s speed and general performance
after you install special software (a control panel, system extension, or custom
utility), it may be because the software is not compatible with Macintosh
computers built with the PowerPC microprocessor.
m To find out if a system extension or control panel is the problem, hold
down the Shift key while you restart the computer. This temporarily turns
off control panels and extensions. If the computer performs better without
this software, the software is likely to be the problem. (If you just added
new software, its system extension or control panel is the most probable
cause of the problem.)
To find out which software is the problem, use the Extensions Manager
control panel (in the Control Panels folder in the Apple [K] menu) to turn
off a system extension or set of extensions. (If you just added new software
to your computer, its system extension is the most probable cause of the
problem.) For detailed instructions, see the information about managing
system extensions in the “Customizing Your Macintosh” topic of
Macintosh Guide, available in the Guide (h) menu. If the computer
performs better when an extension is turned off, contact the extension’s
manufacturer for information or an upgrade.
m Use the Memory control panel to turn off virtual memory. For more
information on virtual memory, see the “Memory” topic of Macintosh
Guide, available in the Guide (h) menu.
m If you typically use several application programs at the same time, your
computer’s performance will increase if you install more RAM (randomaccess memory). See Appendix E, “Installing Additional Memory.”
If you still do not notice an improvement, you may want to reinstall system
software on your startup hard disk. See Chapter 7, “Installing or Reinstalling
Your Software,” for instructions.
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Solving printer problems
The following suggestions should work for all printers. (Note: Also refer to
the manual that came with the printer.)
m Make sure that the printer driver for your printer is turned on in the
Extensions Manager control panel (in the Control Panels folder in the
Apple [K] menu). To find out the name of the printer driver—for example,
LaserWriter—refer to the documentation that came with your printer. The
printer driver should appear in the Extensions list and have a checkmark
beside it. (Click to put a checkmark beside it, and then restart your
computer.)
m Check your printer settings in the Chooser (in the Apple [K] menu),
making sure you have selected the correct printer. If you are using a printer
that is shared by other computer users (a printer on a local network), make
sure that AppleTalk (in the lower-right corner of the Chooser) is active. If
you are using your own printer (a serial printer connected to your
computer), make sure that AppleTalk is inactive.
m Turn off the computer and printer and check the printer cable connections.
m If none of these suggestions solves the problem, you may need to reinstall
the printer driver that came with your printer. (Refer to the manual that
came with your printer.)
Note: If you have an Apple printer, you need to determine which printer
driver to reinstall—the one that came with your printer or one of the
drivers included on your Macintosh Performa CD: Performa Software.
Depending on when you bought your printer, one of these printer drivers
will be more recent than the other. It is the more recent one you want.
Look at the date of the printer driver that came with your printer. (Usually,
the printer driver comes on a floppy disk with the printer.) To see the date,
insert the floppy disk, double-click its icon to open it, and choose “by
Name” from the View menu. Then look for the same printer driver name
on the Macintosh Performa CD: Performa Software. (Look for it in the Hard
Disk Files folder, in the System Folder files folder, in the Extensions folder.
Then choose “by Name” from the View menu to see the date next to it.)
The drivers must have the same name. If they do, reinstall the printer driver
with the most recent date next to it. If you use the printer driver on the
Macintosh Performa CD: Performa Software, drag the printer driver into the
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83
System Folder on your hard disk and then click OK. If you use the printer
driver that came with the printer, see the manuals that came with the
printer for instructions on reinstalling it.
Repairing a damaged disk
If you see a message reporting that a disk is damaged or unreadable, you may
need to repair the disk.
Try these suggestions first
If you can’t start up from a hard disk or you don’t see the hard disk icon on the
desktop, try the following:
m If the hard disk is internal, shut down your Macintosh, wait at least 10
seconds, and then turn it on again.
m If the hard disk is external, make sure that it is turned on and that its cable
is connected firmly; then restart the Macintosh.
m If the hard disk is your startup disk, start up with a different startup disk.
(See “Starting Up From a CD-ROM Disc,” which follows.)
If, after you start up from a different disk, your hard disk’s icon appears on
your desktop, reinstall system software on the hard disk. (See Chapter 7,
“Installing or Reinstalling System Software.”)
m Check the ID numbers of all SCSI equipment connected to your computer.
Each device must have a unique ID number. The computer itself (the main
logic board) has ID number 7 and the internal CD-ROM drive has ID
number 3. The ID numbers 0, 1, 2, 4, 5, and 6 are available for additional
SCSI devices.
Also check that the chain of devices is terminated properly. For information
on setting SCSI ID numbers and terminating a SCSI chain, see the manuals
that came with your SCSI equipment and Chapter 3 of this manual.
m If none of these suggestions solves the problem, test the disk by following
the instructions given in “Checking for Damage on Your Hard Disk,” later
in this section.
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Starting up from a CD-ROM disc
To test, repair, or initialize a hard disk, or to install system software on a hard
disk, you need to start up your computer from another disk. You can start up
your computer using the Macintosh Performa CD: Performa Software, a
compact disc that came with your computer.
The procedure for starting up from the CD varies, depending on the
condition of the system software on your hard disk. To find out which
procedure to use, you must turn on your Macintosh.
The steps that follow tell how to start up from a CD-ROM disc, depending on
what you see on your screen.
If you see a blinking question mark on your screen
The blinking question mark means that your Macintosh is unable to find
usable system software on your hard disk.
1
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
2
Place the Macintosh Performa CD: Performa Software in the tray with the disc label
facing up.
Make sure the disc is lying flat in the tray.
3
Push the tray in, or press the Open/Close button, to close the tray.
Your Macintosh recognizes the CD as a startup disk, and in a few seconds the
Macintosh desktop with a Launcher appears.
If you see the Macintosh desktop
1
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
2
Place the Macintosh Performa CD: Performa Software in the tray with the disc label
facing up.
Make sure the disc is lying flat in the tray.
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85
3
Push the tray in, or press the Open/Close button, to close the tray.
4
Hold down the C key on your keyboard while you choose Restart from the Special menu.
Continue to hold down the C key until you see the “Welcome to
Macintosh” message.
Checking for damage on your hard disk
You can test a hard disk for damage with the Drive Setup program, which is on
the Macintosh Performa CD: Performa Software that came with your computer.
1
Start up your computer from the Macintosh Performa CD: Performa Software.
See “Starting Up From a CD-ROM Disc” earlier in this section.
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2
Click the Drive Setup icon in the Launcher to open the Drive Setup program.
3
In the list of drives, click the disk you want to test.
4
From the Functions menu, choose Test Disk.
5
When a message tells you that the testing is complete, click Quit.
If the test reveals a problem, you may be able to correct it by using Disk First
Aid or another disk repair program (see the instructions in the next section),
or you may need to reinitialize the disk (see the section “Initializing a Hard
Disk” later in this chapter). Consult an Apple-authorized service provider for
assistance if necessary. If you had a hard disk from another manufacturer
installed after you bought your computer, use the software that came with the
disk or contact the disk vendor to get the latest version of software.
How to repair a hard disk or floppy disk
You can repair some types of disk damage by using the Disk First Aid
program, which is on the Macintosh Performa CD: Performa Software that
came with your computer.
1
Start up your computer from the Macintosh Performa CD: Performa Software.
See “Starting Up From a CD-ROM Disc” earlier in this section.
2
Click the Disk First Aid icon in the Launcher to open the Disk First Aid program.
3
Click the icon of the disk you want to test.
Disk icons appear in a box at the top of the Disk First Aid window.
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87
4
Click Repair to begin testing and repairing the disk.
You can’t repair the startup disk or the disk that contains the Disk First Aid
program, but you can test these disks by clicking Verify. If the program
reveals a problem with either of these disks, start up the computer from
another disk so that you can repair the damaged disk.
If you want to test and repair another disk, click its icon and then click Repair.
5
When testing and repair are done, choose Quit from the File menu.
If Disk First Aid cannot correct the problem
m Try repairing the disk again. Sometimes repeating the process corrects
the problem.
m Use another disk repair or recovery program. Some disk repair programs
let you recover information from a damaged disk.
m Consult an Apple-authorized service provider for help.
m If you can’t repair the disk, you’ll need to reinitialize it, which erases all the
information on it. Before you reinitialize, be sure you recover all the
information you can and back it up. Then erase (reinitialize) the disk. For
instructions on reinitializing a floppy disk (that is, preparing it for use), see
the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.
For instructions on reinitializing a hard disk, see the next section,
“Initializing a Hard Disk.”
If initialization doesn’t work, discard the damaged disk (if it’s a floppy
disk), or take it to your Apple-authorized service provider for repair (if it’s
a hard disk). Bring both of the Macintosh Performa CDs (which you
received with your computer) with you to the service provider.
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Chapter 6
Initializing a hard disk
The hard disk inside your computer was initialized (formatted for use) at the
factory, so you shouldn’t need to initialize it. You need to initialize a hard disk
only if one of the following is true:
m You purchase an uninitialized hard disk from another manufacturer.
m Your hard disk is damaged and can’t be repaired.
If a hard disk needs to be initialized, the disk’s icon does not appear on the
desktop when you start up the computer using another disk.
You initialize your internal hard disk using a program called Drive Setup,
which is on the Macintosh Performa CD: Performa Software that came with
your computer.
WARNING Initializing a disk erases any information that may be on it.
Before you initialize a damaged disk, try to repair it as described in
“Repairing a Damaged Disk” earlier in this chapter.
1
Start up your computer from the Macintosh Performa CD: Performa Software.
See “Starting Up From a CD-ROM Disc” in the section “Repairing a
Damaged Disk,” earlier in this chapter.
2
Click the Drive Setup icon in the Launcher to open the Drive Setup program.
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89
3
In the list of drives, click the disk you want to initialize.
Click the drive you
want to initialize...
...then click Initialize.
4
Click Initialize to initialize the hard disk.
5
Click Quit when you see a message reporting that initialization was successful.
If a message reports that initialization failed, try again. If initialization fails a
second time, take the disk to your Apple-authorized service provider for repair.
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Consult this chapter if you have problems
with your computer that require you to
reinstall the computer’s software.
7
Installing or Reinstalling Your Software
System software is the set of programs and other files that your computer uses
to start itself up, keep track of your files, and run the application programs
you use. System software is kept in the System Folder. When you turn on your
computer, it looks for a startup disk, which is a disk that contains the system
software. The startup disk is usually the hard disk that’s inside your computer,
though another hard disk or a floppy disk can also be a startup disk.
When should you install or reinstall system software?
Your Macintosh came with all the necessary system software installed on its
internal hard disk, so you don’t need to install system software on that disk
unless you encounter software problems.
If you have a new hard disk or a newly initialized hard disk that doesn’t contain
system software, or if you want to upgrade to a more recent version of system
software on a hard disk, you’ll need to install system software. You can install
or reinstall system software by following the instructions in this chapter.
If your hard disk already has system software installed on it but there is a
problem with the disk or the software, you may see this icon in the middle of
the screen:
91
If this icon appears, first try testing your startup hard disk and repairing any
damage. To do this, follow the instructions in “Repairing a Damaged Disk” in
Chapter 6. If repairing the disk doesn’t help, you may need to reinstall system
software, following the instructions in this chapter.
When to use the Macintosh Performa CD: Performa Software
You reinstall your computer’s software by using the Macintosh Performa CD:
Performa Software, a compact disc that came with your computer. You need to
use the CD to reinstall the software if
m your computer will not start
m a file or an application program is missing or damaged
This chapter describes three ways to use the Macintosh Performa CD:
Performa Software:
m You can reinstall just the system software—the files needed to run your
computer—using the Restore System Software program.
m You can reinstall all the software that came with your computer, using
the Restore All Software program to restore that software to its original
condition.
m You can copy one or more individual files from the CD to your hard disk.
The other Macintosh Performa CD that came with your computer (subtitled
Guided Tour) also contains backup copies of the Guided Tour programs you
may have seen when you first turned on your computer. This chapter also
contains instructions on how to use the Guided Tour CD.
The “If You Still Have Problems” section toward the end of this chapter (after
the sections that explain how to reinstall your software) tells you what to do if
the CD does not solve the problems with your computer.
Using the CD as your startup device
Before you reinstall software onto your hard disk, you need to start up your
computer with the Macintosh Performa CD: Performa Software. The procedure
for starting up from the CD varies, depending on the condition of the system
software on your hard disk. To find out which procedure to use, you must turn
on your Macintosh.
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If you see a blinking question mark on the screen
The blinking question mark means that your Macintosh is unable to find
usable system software on your hard disk.
Note: If you don’t see a blinking question mark, go to “If You See the
Macintosh Desktop.”
1
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
2
Place the Macintosh Performa CD: Performa Software in the tray with the disc label
facing up.
Make sure the disc is lying flat in the tray.
3
Push the tray in, or press the Open/Close button, to close the tray.
Your Macintosh recognizes the CD as a startup disk, and in a few seconds the
desktop below appears.
Your screen
may look slightly
different from
this one.
Now continue with the steps in “Reinstalling Your System Software” or
“Reinstalling All Your Original Software,” later in this chapter.
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93
If you see the Macintosh desktop
1
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
2
Place the Macintosh Performa CD: Performa Software in the tray with the disc label
facing up.
Make sure the disc is lying flat in the tray.
3
Push the tray in, or press the Open/Close button, to close the tray.
4
Hold down the C key on your keyboard while you choose Restart from the Special menu.
Continue to hold down the C key until you see the “Welcome to Macintosh”
message.
In a few seconds the Macintosh desktop with the Launcher appears.
Your screen
may look slightly
different from
this one.
Now continue with the steps in “Reinstalling Your System Software” or
“Reinstalling All Your Original Software.”
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Chapter 7
Reinstalling your system software
Software can sometimes develop problems and may need to be replaced.
Restore System Software is a program that reinstalls the system software that
was on your computer when you purchased it.
Note: When you use the Restore System Software program, only system
software (all the Apple programs that run the computer) is reinstalled. All
other programs and documents remain on your hard disk.
Before you begin, you must start up your computer using the Macintosh
Performa CD: Performa Software. For instructions, see the previous section,
“Using the CD as Your Startup Device.”
1
Locate the Restore System Software icon in the Launcher window.
2
Click the Restore System Software icon to open it.
In a moment you’ll see this screen:
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95
3
Click the Continue button, or press the Return key on your keyboard.
Restoring begins. A status box appears and keeps you informed of progress
during the restoring process, which takes several minutes.
4
When you see a message that the software was restored successfully, click the Restart
button or press the Return key on your keyboard.
In a few moments, the Macintosh desktop with the Launcher appears on
your screen:
Your screen
may look slightly
different from
this one.
5
Insert the Macintosh Performa CD: Guided Tour that came with your computer into the
CD-ROM drive.
The Macintosh Performa CD: Guided Tour reinstalls the software programs that
you may have seen before when you first turned on your computer. (You
should reinstall these in case you need to refer to them again.)
6
Hold down the C key on your keyboard while you choose Restart from the Special menu.
Continue to hold down the C key until you see the “Welcome to Macintosh”
message.
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7
In the Launcher that appears on your screen, click the Guided Tour button.
8
When the Restoring Performa Software screen appears, click the Continue button or
press the Return key on your keyboard.
9
When you see a message that the software was restored successfully, click the Restart
button or press the Return key on your keyboard.
In a few moments, the Macintosh desktop with the Launcher appears on
screen (just as in step 4). You have successfully restored Apple software to
your hard disk.
If your computer starts up properly but a program is damaged or missing, you
may want to run the Restore All Software program from the Macintosh
Performa CD: Performa Software. See the instructions in the next section,
“Reinstalling All Your Original Software.”
Reinstalling all your original software
If you want to restore the Macintosh Performa system software and
application programs to the state they were in when you first purchased your
computer, follow these instructions.
Note: If you have installed newer versions of programs that came with your
computer, you may need to reinstall the newer versions after you use the
Restore All Software program. All documents and programs that didn’t come
with your computer (all the files that you have added to your hard disk, such
as letters and reports) remain on your hard disk when you reinstall your other
software using the Restore All Software program.
Before you begin, you must start up your computer using the Macintosh
Performa CD: Performa Software. For instructions, see “Using the CD as Your
Startup Device,” earlier in this chapter.
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97
To restore all the software that came with your computer:
1
Click the Restore All Software icon in the Launcher window.
2
In the dialog box that appears, click the Continue button, or press the Return key on
your keyboard.
Restoring begins. A status box appears and keeps you informed of progress
during the restoring process, which takes several minutes.
3
When you see a message that the software was restored successfully, click the Restart
button or press the Return key on your keyboard.
In a few moments, the Macintosh desktop with the Launcher will appear on
your screen.
Your screen
may look slightly
different from
this one.
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Chapter 7
4
Insert the Macintosh Performa CD: Guided Tour that came with your computer into the
CD-ROM drive.
The Macintosh Performa CD: Guided Tour reinstalls the software programs that
you may have seen before when you first turned on your computer. (You
should reinstall these in case you need to refer to them again.)
5
Hold down the C key on your keyboard while you choose Restart from the Special menu.
Continue to hold down the C key until you see the “Welcome to Macintosh”
message.
6
In the Launcher that appears on your screen, click the Guided Tour button.
7
When the Restoring Performa Software screen appears, click the Continue button or
press the Return key on your keyboard.
8
When you see a message that the software was restored successfully, click the Restart
button or press the Return key on your keyboard.
In a few moments, the Macintosh desktop with the Launcher appears on
screen (just as in step 4). You have successfully restored all your original
software to your hard disk.
If you still have problems
If you don’t see the Macintosh desktop on your screen, or if the Macintosh
still does not start up properly, see the section “Repairing a Damaged Disk” in
Chapter 6.
If you are able to repair the hard disk, try again to restore the information on
your hard disk, following the instructions in the previous section,
“Reinstalling All Your Original Software.”
If you are not able to repair the hard disk, call Apple for help. See the service
support information that came with your computer.
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99
Copying files from the CD to your hard disk
The Macintosh Performa CD: Performa Software has a folder on it named Hard
Disk Files. You can copy any file in this folder by dragging the file to your
hard disk. The Hard Disk Files folder contains these folders:
m System Folder files (contains system software)
m Apple Extras files (contains copies of Apple software)
m Applications files (contains copies of software not published by Apple)
m Documents files (contains various documents)
For example, if your computer is working but you have inadvertently deleted
the SimpleText application program from your hard disk, you can copy the
SimpleText program from the Apple Extras folder on the Macintosh Performa
CD: Performa Software.
Note: Your CD may contain other programs, such as Apple Drive Setup and
Disk First Aid. For information about Apple Drive Setup and Disk First Aid
(which are used for testing and repairing disks), see the section “Repairing a
Damaged Disk” in Chapter 6. For information about programs on either of the
Macintosh Performa CDs, see any Read Me files that may accompany them on
the CD.
Protecting the information on your hard disk
If your hard disk becomes damaged, you can use the Macintosh Performa CDs
to reinstall the software that came with your computer—but the documents
that you have created could be lost if you don’t keep backup copies. Be sure to
copy your documents frequently onto backup disks. See the section
“Protecting the Information on a Disk” in Chapter 4.
Creating a startup floppy disk
The Macintosh Performa CD: Performa Software contains a program (in the
Disk Images folder) that enables you to create a floppy disk that you can use
to start up your computer. You may want to create a startup floppy disk to use
in case you are unable at some time to start up from the CD.
See the text file in the Disk Images folder for instructions on using the
program to make a startup floppy disk.
100
Chapter 7
Read this appendix for important
health and safety instructions,
as well as tips on keeping your
computer in good working order.
Appendix A
Health, Safety, and Maintenance Tips
For your own safety and that of your equipment, follow all the instructions in
this chapter. Keep these instructions available for reference by you and others.
Health-related information about computer use
Muscle soreness, eye fatigue, and other discomforts and injuries sometimes
associated with using computers can occur from performing any number of
activities. In fact, misuse of the same muscles during multiple activities can
create a problem that might not otherwise exist. For example, if you engage in
nonwork activities that involve repetitive stress on the wrist—such as
bicycling—and also use your computer’s keyboard improperly, you may
increase your likelihood of developing wrist problems. Some individuals are
at greater risk of developing these problems because of their health,
physiology, lifestyle, and general exposure to stress. Work organization and
conditions, such as workstation setup and lighting, also play a part in your
overall health and comfort. Preventing health problems is a multifaceted task
that requires careful attention to the way you use your body every hour of
every day.
The most common health effects associated with using a computer are
musculoskeletal discomfort and eye fatigue. We’ll discuss each area of
concern below.
101
Musculoskeletal discomfort
As with any activity that involves sitting for long periods of time, using a
computer can make your muscles sore and stiff. To minimize these effects, set
up your work environment carefully, using the guidelines that follow, and take
frequent breaks to rest tired muscles. To make working with your computer
more comfortable, allow enough space in your work area so that you can
change position frequently and maintain a relaxed posture.
Another type of musculoskeletal concern is repetitive stress injuries (RSIs),
also known as cumulative trauma disorders (CTDs). These problems can
occur when a certain muscle or tendon is repeatedly overused and forced into
an unnatural position. The exact causes of RSIs are not totally understood, but
in addition to awkward posture, such factors as the amount of repetition, the
force used in the activity, the individual’s physiology, workplace stress level,
and lifestyle may affect the likelihood of experiencing an RSI.
RSIs did not suddenly arise when computers were invented; tennis elbow and
writer’s cramp, for example, are two RSIs that have been with us for a long
time. Although less common than other RSIs, one serious RSI discussed more
often today is a wrist problem called carpal tunnel syndrome, which may be
aggravated by improper use of computer keyboards. This nerve disorder
results from excessive pressure on the median nerve as it passes through the
wrist to the hand.
This section offers advice on setting up your work area to enhance your
comfort while you use your computer. Since the effects of repetitive
movements associated with using a computer can be compounded by those of
other work and leisure activities to produce or aggravate physical problems,
proper use of your computer system must be considered as just one element
of a healthy lifestyle.
No one, of course, can guarantee that you won’t have problems even when you
follow the most expert advice on using computer equipment. You should
always check with a qualified health specialist if muscle, joint, or eye
problems occur.
102
Appendix A
Eye fatigue
Eye fatigue can occur whenever the eyes are focused on a nearby object for a
long time. This problem occurs because the eye muscles must work harder to
view an object that’s closer than about 20 feet (6 meters). Improper lighting
can hasten the development of eye fatigue. Although eye fatigue is annoying,
there’s no evidence that it leads to permanent damage.
Whenever you’re engaged in an activity that involves close-up work—such as
reading a magazine, doing craft work, or using a computer—be sure to have
sufficient glare-free lighting and give your eyes frequent rest breaks by
looking up and focusing on distant objects. Remember to have your eyes
examined regularly.
To prevent discomfort and eye fatigue:
m Arrange your work space so that the furniture is properly adjusted for you
and doesn’t contribute to an awkward working posture.
m Take frequent short breaks to give your muscles and eyes a chance to rest.
Arranging your office
Here are some guidelines for adjusting the furniture in your office to
accommodate your physical size and shape.
m An adjustable chair that provides firm, comfortable support is best. Adjust
the height of the chair so your thighs are horizontal and your feet flat on
the floor.
The back of the chair should support your lower back (lumbar region).
Follow the manufacturer’s instructions for adjusting the backrest to fit your
body properly.
m When you use the computer keyboard, your shoulders should be relaxed.
Your upper arm and forearm should form an approximate right angle, with
your wrist and hand in roughly a straight line.
Health, Safety, and Maintenance Tips
103
You may have to raise your chair so your forearms and hands are at the
proper angle to the keyboard. If this makes it impossible to rest your feet
flat on the floor, you can use a footrest with adjustable height and tilt to
make up for any gap between the floor and your feet. Or you may lower
the desktop to eliminate the need for a footrest. Another option is to use a
desk with a keyboard tray that’s lower than the regular work surface.
m Position the mouse at the same height as your keyboard. Allow adequate
space to use the mouse comfortably.
m Arrange the monitor so the top of the screen is slightly below your eye
level when you’re sitting at the keyboard. The best distance from your eyes
to the screen is up to you, although most people seem to prefer 18 to 28
inches (45 to 70 cm).
m Position the computer to minimize glare and reflections on the screen from
overhead lights and windows.
45–70 cm (18–28 in.)
Shoulders relaxed
Forearms and hands
in a straight line
Forearms level
or tilted up slightly
Lower back supported
Top of the screen at or slightly
below eye level (You may need
to adjust the height of your
computer by placing something
under it or by raising your
work surface.)
Screen positioned to avoid
reflected glare
Clearance under work surface
Thighs horizontal
Feet flat on the floor
104
Appendix A
Avoiding fatigue
m Change your seated position, stand up, or stretch whenever you start to feel
tired. Frequent short breaks are helpful in reducing fatigue.
m Use a light touch when typing or using a mouse and keep your hands and
fingers relaxed.
m Some computer users may develop discomfort in their hands, wrists, or
arms after intensive work without breaks. If you begin to develop chronic
pain or discomfort in your hands, wrists, or arms, consult a qualified
health specialist.
m Allow adequate workspace so that you can use your keyboard and mouse
comfortably. Place papers or other items so you can view them easily
while using your computer. A document stand may make reading papers
more comfortable.
m Eye muscles must work harder to focus on nearby objects. Occasionally
focus your eyes on a distant object, and blink often while you work.
m Clean your screen regularly. Keeping the screen clean helps reduce
unwanted reflections.
What about electromagnetic emissions?
There has been recent public discussion of the possible health effects of
prolonged exposure to extremely low frequency (ELF) and very low
frequency (VLF) electromagnetic fields. Such fields are associated with
electromagnetic sources such as television sets, electrical wiring, and some
household appliances—as well as computer monitors.
Apple has reviewed scientific reports and sought the counsel of government
regulatory agencies and respected health organizations. Based on the
prevailing evidence and opinions, Apple believes that the electric and
magnetic fields produced by computer monitors do not pose a health risk.
In response to those customers who wish to reduce their exposure to
electromagnetic fields, Apple has lowered the emission levels of our products.
We are also actively encouraging further scientific research so we can
continue to promote the health and safety of our customers and employees.
Health, Safety, and Maintenance Tips
105
Safety instructions
For your own safety and that of your equipment, always take the following
precautions.
Turn off the computer completely and disconnect the power plug (by pulling
the plug, not the cord) if any of the following conditions exists:
m the power cord or plug becomes frayed or otherwise damaged
m you spill something into the case
m your Macintosh is exposed to rain or any other excess moisture
m your Macintosh has been dropped or the case has been otherwise damaged
m you suspect that your Macintosh needs service or repair
m you want to clean the case (use only the recommended procedure
described later in this chapter)
Be sure that you always do the following:
m Keep your Macintosh away from sources of liquids, such as wash basins,
bathtubs, shower stalls, and so on.
m Protect your Macintosh from dampness or wet weather, such as rain, snow,
and so on.
m Read all the installation instructions carefully before you plug your
Macintosh into a wall socket.
m Keep these instructions handy for reference by you and others.
m Follow all instructions and warnings dealing with your system.
WARNING Electrical equipment may be hazardous if misused. Operation
of this product, or similar products, must always be supervised by an
adult. Do not allow children access to the interior of any electrical
product and do not permit them to handle any cables.
106
Appendix A
Handling your computer equipment
Follow these guidelines for handling your computer and its components:
m When setting up your computer, place components on a sturdy, flat surface,
and carefully follow all setup instructions.
m When connecting or disconnecting a cable, always hold the cable by its
connector (the plug, not the cord).
m Turn off your computer and all its components before connecting or
disconnecting any cables to add or remove any component. Failure to do so
could seriously damage your equipment.
m Never force a connector into a port. If the connector and port do not join
with reasonable ease, they probably don’t match. Make sure that the
connector matches the port and that you have positioned the connector
correctly in relation to the port.
m Take care not to spill any food or liquid on the computer, keyboard, mouse,
or other components. If you do, turn your computer off immediately and
unplug it before cleaning up the spill. Depending on what you spilled and
how much of it got into your equipment, you may have to bring your
equipment to an Apple-authorized service provider.
m Protect the computer and its components from direct sunlight and rain or
other moisture.
m Keep all ventilation openings clear and unobstructed. Without proper
air circulation, components can overheat, causing damage or unreliable
operation.
WARNING This equipment is intended to be electrically grounded.
Your Macintosh is equipped with a three-wire grounding plug—a plug
that has a third (grounding) pin. This plug will fit only a grounded AC
outlet. This is a safety feature. If you are unable to insert the plug
into the outlet, contact a licensed electrician to replace the outlet
with a properly grounded outlet. Do not defeat the purpose of the
grounding plug!
Health, Safety, and Maintenance Tips
107
Handling the built-in monitor
Follow these procedures for handling the built-in monitor:
m Turn down the screen brightness control if you leave the computer turned
on for extended periods. If the brightness is not turned down, the image on
the screen could “burn in” and damage the screen.
You can also use a “screen saver” program, which dims or varies the
image on the screen when the computer has been idle for a specified
period of time. These programs are available from independent suppliers
and user groups.
m Make sure the vents on the computer are clear and unobstructed.
m If there is interference on the monitor’s screen or on a television or radio
near your computer, move the affected equipment farther away.
Handling the keyboard
Take care not to spill any liquid on the keyboard. If you do, turn off your
computer immediately.
m If you spill liquid that is thin and clear, unplug the keyboard, turn it upside
down to let the liquid drain out, and let it dry for 24 hours at room
temperature. If, after you take these steps, the keyboard doesn’t work, take
it to your Apple-authorized service provider for repair.
m If you spill liquid that is greasy, sweet, or sticky, unplug the keyboard and
take it to your Apple-authorized service provider for repair.
108
Appendix A
Handling floppy disks
Store disks at
temperatures
between 50° F
and 125° F.
Do not use a
pencil or an
eraser on a disk
or disk label.
Keep disks dry.
125° F (52° C)
50° F (10° C)
Do not touch the
exposed part of the
disk behind the
metal shutter.
Keep disks away
from magnets.
Avoid exposing
disks to extremely
hot temperatures.
Handling CD-ROM discs
Keep these important safety instructions in mind as you use CD-ROM discs:
m Hold a disc by the edges or by one edge and the center hole. Do not touch
the disc surface.
m To clean discs, wipe the shiny surface with a soft damp cloth, working in
straight lines from center to edge. Do not use any form of cleaning agent.
Health, Safety, and Maintenance Tips
109
m To avoid damage to your discs, keep these points in mind:
Do not expose discs
to direct sunlight.
Do not write on
discs.
Do not spill liquids
on discs.
Do not put tape
on discs.
Do not scratch
discs.
Do not get
dust on discs.
Other important safety instructions to keep in mind as you use your
CD-ROM drive:
m Position your computer so that when the tray opens, it doesn’t bump
into anything.
m Do not leave the disc tray open. If dust gets on the lens of the CD-ROM
drive, the drive may have problems reading your compact discs.
m Do not put anything (for instance, a cup) on top of the tray when it is open.
m Do not force the tray open by hand.
m Do not wipe the lens with a paper towel or other abrasive surface. If you
need to clean the lens, see an Apple-authorized service provider for a
lens cleaner.
m Never transport your computer with a disc inside the CD-ROM drive.
m Keep your computer equipment away from any source of liquid (such as
wash basins, bathtubs, and shower stalls). If you drink coffee or other
beverages while you’re at your computer, take care not to spill.
m Avoid exposing your equipment to damp or wet weather. If your system is
near a window, be sure the window is closed in rainy weather.
110
Appendix A
The tray on your CD-ROM drive automatically closes when you shut down
your computer. You may want to open the tray and take out your CD-ROM
disc before shutting down.
Ejecting a disk
For instructions on ejecting any disk (a floppy disk, a CD-ROM disc, or a
removable media disk), see the “Disks” topic of Macintosh Guide, available in
the Guide (h) menu.
If you can’t eject a floppy disk
If you can’t eject a floppy disk in the usual way, try the following in order:
m Hold down the x and Shift keys and press the number 1 key on your
keyboard to eject a disk in the internal disk drive.
m Shut down the computer. If the disk isn’t ejected, then hold down the
button on your mouse or other pointing device while you turn the
computer on again.
m Locate the small hole near the disk drive’s opening, and carefully insert the
end of a large straightened paper clip into it. Push gently until the disk is
ejected. Do not use excessive force.
If nothing works, take the computer or disk drive to your Apple-authorized
service provider to have the disk removed.
Power supply
The power supply in your computer is a high-voltage component and should
not be opened for any reason, even when the computer is off. If the power
supply needs service, contact your Apple-authorized dealer or service provider.
Health, Safety, and Maintenance Tips
111
Cleaning your equipment
Follow these general rules when cleaning the outside of your computer and
its components:
m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid
getting moisture in any openings.
m Don’t use aerosol sprays, solvents, or abrasives.
Cleaning the computer case
To clean the case, do the following:
1
Turn off the computer completely and then disconnect the power plug. (Pull the plug, not
the cord.)
2
Wipe the surfaces lightly with a clean, soft cloth dampened with water.
Cleaning the monitor
To clean the screen, put household glass cleaner on a soft cloth and wipe the
screen. Don’t spray the cleaner directly on the screen, because the liquid
might drip into the monitor or computer.
Cleaning the mouse
The mouse contains a small ball that must roll smoothly for the mouse to
work properly. You can keep this ball free of dirt and grease by using the
mouse on a clean, lint-free surface and cleaning it occasionally.
You need a few cotton swabs and a clean, soft, lint-free cloth.
1
112
Appendix A
Turn off your computer.
2
Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise
to disengage it.
If the mouse is locked, see the next section, “Locking and Unlocking the
Mouse,” for instructions on how to unlock it.
3
Turn the mouse right-side up with one hand and catch the ring and the ball with your
other hand.
4
Clean the three small rollers inside the mouse with a cotton swab moistened with water.
Rotate the rollers to clean all around them.
5
Wipe the mouse ball with a clean, soft, dry, and lint-free cloth.
6
If necessary, wash the mouse ball with warm soapy water (use a mild soap such as a
dishwashing liquid) and then dry the mouse ball thoroughly.
7
Gently blow into the mouse case to remove any dust that has collected there.
8
Put the ball and the ring back in place.
Your mouse should roll smoothly across your mouse pad or desk. If it doesn’t,
repeat these instructions carefully.
Health, Safety, and Maintenance Tips
113
Locking and unlocking the mouse
Some mouse devices can be locked so that the ball can’t be removed. A
locking mouse has a small hole on the plastic ring.
To lock the mouse, follow these steps:
1
Insert a straightened paper clip into the hole on the plastic ring.
Insert a straightened paper clip into this hole.
(The hole may be located here on your mouse.)
2
Press down on the paper clip while you turn the ring clockwise.
Turn the ring a very short distance, until it stops. When the recessed area on
the ring is not lined up with the recessed area surrounding the ring, the mouse
is locked.
Recessed area on ring
Recessed area surrounding ring
The mouse ring is locked when the recessed area on the ring
does not line up with the recessed area surrounding the ring.
114
Appendix A
To unlock the mouse, follow these steps:
1
Insert a straightened paper clip into the hole on the plastic ring.
Insert a straightened paper clip into this hole.
(The hole may be located here on your mouse.)
2
Press down on the paper clip while you turn the ring counterclockwise.
Turn the ring a very short distance. When the recessed area on the ring is
lined up with the recessed area surrounding the ring, the mouse is unlocked.
Recessed area on ring
Recessed area surrounding ring
The mouse ring is unlocked when the recessed area on the
ring lines up with the recessed area surrounding the ring.
Health, Safety, and Maintenance Tips
115
Read this appendix for
instructions on installing an
expansion card in your computer.
Appendix B
Installing an Expansion Card
Expansion cards are printed circuit boards that can be installed in your
computer to give it special features, such as enhanced video capabilities,
networking and communications, and additional processing power. Your
Macintosh has slots available for three different kinds of expansion cards:
m a PCI (peripheral component interconnect) slot for a 6.88-inch long PCI
card (such as a video editing card)
m a communication slot for an internal modem or Ethernet card (you may
already have an internal modem installed in this slot)
m a video-in slot for a video input card that brings signals into the computer
from a videocassette recorder (VCR), laser disc player, video camera, or
similar device
DRAM DIMM slots (2)
Cache slot
Video-in slot
(You may have a video input card
already installed in this slot.)
Monitor-out slot
PCI (peripheral component
interconnect) slot and PCI
card adapter
Vertical plate
Communication slot
(You may have a communication
card—such as an internal modem—
installed in this slot.)
117
You can also install the following additional expansion cards in your
Macintosh:
m the Apple External Video Connector kit that allows video mirroring on an
external monitor
m a TV tuner card that allows you to watch TV on your Macintosh
Other video cards that let you perform video editing and other functions may
also be available for your computer.
This appendix contains instructions for installing a PCI card or a
communication card. To install a video input card or a TV tuner card (if you
don’t already have these cards installed) or the Apple External Video
Connector kit, follow the instructions that came with the card or kit.
WARNING To avoid damaging your computer and expansion card, do not
attempt to install any expansion card without first checking the
documentation for that card. If the documentation specifies that an
Apple-certified technician must install the card (usually because
the installation requires special training or tools), consult the service
and support information that came with your computer for instructions
on how to contact an Apple-authorized service provider or Apple for
assistance. If you attempt to install the card yourself, any damage you
may cause to your computer or card will not be covered by the limited
warranty on your computer. If the card is not an Apple-labeled product,
check with an Apple-authorized dealer or service provider to see if you
can install it yourself.
118
Appendix B
Installing an expansion card involves three procedures:
m opening the computer
m inserting the card into a specific slot or socket
m closing the computer
Opening the computer
IMPORTANT To avoid generating static electricity that may damage
components, do not walk around the room until you have completed the
installation of the expansion card or memory and closed the computer.
Additionally, move the logic board as little as possible while it is outside the
computer case.
1
Shut down your computer by choosing Shut Down from the Special menu.
You can also press the Power key on the keyboard.
2
Turn the computer completely off by pressing the power switch at the back of the
computer.
Press the side of the switch marked with the j symbol.
3
Unplug all the cables except the power cord from the computer (including the cable that
connects your keyboard to the computer).
Leaving the power cord plugged in for now helps protect the computer from
electrostatic discharge damage. (You’ll unplug the power cord later.)
Installing an Expansion Card
119
4
Remove the three screws from the computer’s back panel with a screwdriver.
Leave the power cord
plugged in for now.
You’ll unplug it later.
Remove these screws.
5
With your fingertips, find the two latches on the underside of the computer’s case.
Locate the two latches on
the underside of the computer’s
case with your fingertips.
6
120
Appendix B
Pull gently on the latches.
7
Swing the panel up and slip it out.
Set the panel aside.
Pulling gently, swing the
panel up, and slip it out.
8
Touch any flat area on the exposed metal plate to discharge static electricity.
Always do this before you touch any parts, or install any components, inside
the computer. This discharges static electricity from your body and helps
protect components inside the computer from being damaged by static
electricity discharge.
Touch any metal on the
exposed metal plate.
Installing an Expansion Card
121
9
Unplug the power cord from your computer.
You can unplug the power cord now that you discharged static electricity in
the previous step.
Unplug the power
cord from the back
of the computer.
10
Gently pull down on the wire handle and swing it out to unlock it from its storage
position. Then grasp the handle and pull the logic board out of the computer.
The vertical plate and the logic board to which it’s attached slide all the way
out of the computer. Carefully support the logic board as it comes out.
Wire handle
122
Appendix B
11
Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end
of the board on a thick magazine or a thin book to protect the components underneath.
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Rest the logic board on a clean, flat, stable surface.
Place a thick magazine under this end of the logic
board to help protect the components underneath.
What you do next depends on whether you’re installing a PCI card in the PCI
slot or installing a modem or Ethernet card in the communication slot. Go to
the section that pertains to the item you are installing.
Installing an Expansion Card
123
Installing a PCI card
This section contains instructions for installing a PCI card. PCI cards for your
computer must not be longer than 6.88 inches.
Use these instructions in conjunction with the instructions that come with
your PCI card:
1
Unscrew the retainer clamp screw from the front of the vertical plate, while holding the
clamp in place in back of the vertical plate.
Try not to let the retainer clamp fall onto the logic board.
While holding
the retainer clamp
in place, remove the
screw that secures
the clamp to the
vertical plate.
Vertical plate
2
Remove the retainer clamp and set it aside.
You’ll need the retainer clamp later, after you install the card.
Remove the retainer clamp.
Vertical plate
124
Appendix B
3
If your PCI card has ports for connecting equipment, remove the plastic access cover
from the vertical plate.
On the inside of the computer, squeeze together the two plastic tabs holding
the access cover in place, then pull the access cover off from the outside.
Squeeze the two plastic tabs together.
Vertical plate
Metal retainer
PCI slot
Plastic access cover
Vertical plate
Installing an Expansion Card
125
4
Remove the metal retainer from the inside of the computer.
Vertical plate
5
Metal retainer
Remove the PCI card adapter from the main logic board.
PCI card adapter
PCI slot
6
Remove the PCI card from its static-proof bag.
Hold the card by its edges to avoid touching any connectors on the card.
126
Appendix B
7
Connect the PCI card and the PCI card adapter.
Place the adapter on a magazine on a firm surface, then press the card firmly
into the adapter. You may find it helpful to place the card and adapter near the
edge of a table with the metal edge of the card hanging over the end of the
table so the edge does not block the card from being inserted completely into
the adapter.
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Place the adapter on
top of a magazine on
a firm surface.
PCI card
PCI card adapter
8
Align the PCI card and adapter over the PCI slot.
PCI access port
Vertical plate
PCI slot
Installing an Expansion Card
127
9
Insert the adapter into the PCI slot on the main logic board. Make sure the metal fence on
the PCI card engages the hook on the vertical plate and that any connectors on the front
of the card protrude through the port opening in the vertical plate.
The PCI card is properly seated when the card’s metal
“fence” engages this hook on the vertical plate.
Vertical plate
Card fence
Don’t force the adapter. If you meet resistance, pull the adapter out and try
again. To see if the adapter is properly connected, lift it gently. If it resists and
stays in place, it’s connected.
128
Appendix B
10
Insert the retainer clamp back into the hole and hold it there while you screw it into place.
Replace the retainer clamp.
Vertical plate
Screw the retainer
clamp in place.
Vertical plate
11
If you have a communication card to install, go to the next section. If you are finished
installing items in your computer, proceed to the section “Closing the Computer,” later
in this appendix.
Installing an Expansion Card
129
Installing a communication card
This section contains instructions for installing an Ethernet or internal
modem card in the communication slot in your computer.
Note: Using a modem is not the same as being connected to a local area
network. If you have an internal modem and the appropriate software that
makes use of it, you already have access to online services. You do not need
an Ethernet card unless you need to connect your computer to other
computers in an Ethernet network. For more information about using an
Ethernet card to connect to an Ethernet network, see “Connecting to an
Ethernet Network” in Appendix D.
Some communication cards designed for other communication slots
are not compatible with your computer and cannot be installed in its
communication slot. You can tell by examining the placement of the notches
on the card. Use the following illustration as a guide if you’re not sure you
have the correct type of card for the slot.
Compatible
Vertical plate
Compatible
Not compatible
130
Appendix B
Communication card
Logic board
(side view)
Notches
Communication slot
Notches
Notches
To install a communication card, follow these steps:
1
Remove the plastic access cover from the vertical plate.
Push the two plastic tabs apart and pull off the
metal retainer so the access cover can come off.
Metal retainer
Vertical plate
Communication slot
2
Remove the communication card from its static-proof bag.
Hold the card by its edges to avoid touching the connectors on the card.
Installing an Expansion Card
131
3
Align the card over the communication slot.
The communication slot is the rightmost slot on the logic board as you face
the vertical plate. If your card has a hook on it (as shown here), be sure the
hook engages the vertical plate when you insert the card in step 4.
Hook
Vertical plate
Communication
card access hole
Communication slot
If your card has a prominent external connector on it, simply pass it through
the communication card access hole as shown here.
External connector
Vertical plate
Communication
card access hole
4
Communication slot
Passing the external connector through the hole in the vertical plate, insert the card into
the communication slot. Press down on the card until the connector is solidly in place.
Don’t force the card. If you meet resistance, pull the card out and try again.
132
Appendix B
5
To see if the card is properly connected, lift it gently. If it resists and stays in place,
it’s connected.
6
If the communication card you installed is an Ethernet card, see if you need to install the
software that comes with it. If you do need to, install it.
7
If you installed an Ethernet card, change the network connection in the Network
control panel.
See the manual that came with the card for more information. For
instructions on how to select a network connection and other information
about using your Macintosh on a network, see the “Networks” topic of
Macintosh Guide, available in the Guide (h) menu.
Closing the computer
1
Slip the base of the logic board into the guide rails inside the computer’s case and swing
the wire handle back into its storage position.
Make sure the logic board slides
into the guides that are on both
sides of the computer’s interior.
Swing the handle up,
into its storage position.
Installing an Expansion Card
133
2
Press the reset button on the logic board and then slide the logic board back into
the computer.
1 Press the reset button.
2 Gently but
firmly push on the
vertical plate until the
logic board is solidly back in place.
Note: When you press the reset button, some of your computer’s software
settings will change. You may want to open the control panels for the date and
time, keyboard, and mouse to make sure that they are set the way you want
them. For more information about working with control panels, see the
“Customizing Your Computer” topic of Macintosh Guide, available in the
Guide (h) menu.
134
Appendix B
3
Slip the three tabs at the top of the back panel into the grooves in the computer’s case.
Slip the three tabs on the
back panel into the grooves
in the computer case.
4
Snap the base of the back panel into place.
Snap the plastic back panel into place.
Installing an Expansion Card
135
5
Reinsert the three screws.
Reinsert these screws.
6
Reconnect the power cord.
Plug the power
cord into the back
of the computer.
WARNING To ensure reliable and safe operation of your system, never
turn on your computer unless all of its internal and external parts are
in place.
136
Appendix B
Read this appendix to learn
how to use the special
keys on your keyboard.
Appendix C
Special Keys on Your Keyboard
Your computer keyboard contains certain special keys that typewriter
keyboards don’t have. Many of these keys allow you to give commands to the
computer without using the mouse. For example, in many application
programs, pressing the x (Command) key at the same time as the Q key lets
you quit a program.
The following table describes what you can do with the special keys on your
keyboard. The special keys on your keyboard depend on the model of
keyboard you have; some keyboards do not have all the keys listed.
Special keys on Apple keyboards
Arrow keys
Caps Lock key
Clear key
x (Command) key
Use to move the insertion point, as an alternative to using the
pointer. In some programs, the arrow keys have other functions.
Use to capitalize a series of letters (numbers and symbols
aren’t affected).
caps
lock
num
lock
clear
Use to delete the current selection (or use the Delete key).
In some programs, Clear has other functions.
Use in combination with other keys as an alternative to
choosing a menu command.
continued .
137
Special keys on Apple keyboards (continued)
Control key
control
Delete key
Use to delete selected material, or the character to the left of the
insertion point.
delete
Enter key
enter
Escape key
esc
Function keys
F1
Option key
Numeric keys
alt
option
num
lock
=
/
7
8
9
4
5
6
1
2
clear
*
Use in combination with other keys to produce special
characters or modify actions.
Use to produce numbers and mathematical symbols; some
programs use these keys as function keys to initiate actions.
Use to move the insertion point to the beginning of the next line.
In a dialog box, pressing Return is the same as clicking the
outlined button.
return
Shift key
Use to produce capital letters (or the upper character
on the key).
shift
Tab key
Use to move the insertion point to the next stopping place
(such as a tab stop or field in a dialog box or program).
tab
ins
help
home
page
up
end
page
down
del
Appendix C
Some programs allow you to use the 12 function keys to give
commands. You can assign commands or action sequences to
function keys with special utility programs.
On some models, press to turn on the computer. Also press to
shut down the computer on certain models.
Return key
138
The function of this key depends on the program you’re using.
enter
Power key
Other special keys
In a dialog box, pressing Enter is the same as clicking the
outlined button. In some programs, pressing this key confirms
information you have provided.
3
.
0
In combination with other keys, this key provides shortcuts or
modifies other actions.
The function of these keys depends on the operating system
and program you’re using.
Typing special characters and symbols
You can type a variety of international and other special symbols and
characters (including characters with diacritical marks, such as accents)
by pressing combinations of keys.
The Key Caps program, which is installed with your system software, shows
you the characters produced when you type certain keys and key
combinations in the fonts available on your computer. Choose Key Caps from
the Apple (K) menu, then choose the font from the Key Caps menu.
Characters appear
here when you press
keys on the keyboard
or click them in
the window.
Characters available
in the Chicago font
To have Key Caps show more options for special characters, press each of
these keys or key combinations: Option, Shift, Shift-Option, Shift-x, and
Option-x.
Characters available
in the Chicago font
when the Option key
is pressed
The highlighted key represents the
key held down on the keyboard—
in this case, the Option key.
If you press the Option key, Key Caps outlines lightly the keys that you can
use in combination with letter keys to type letters with accents or other
diacritical marks.
Special Keys on Your Keyboard
139
If you see rectangles: If you see rectangles instead of diacritical marks on
some of the pictures of keys in Key Caps, try pressing Option-x to see the
diacritical marks. However, use the Option key (not Option-x) in combination
with the other keys to type letters with diacritical marks.
If you press the Option key at the same time as a key for a specific
diacritical mark and then release both keys, Key Caps outlines in bold the
keys for letters that can be typed with that mark. (You’ll see that most key
combinations for diacritical marks can be used with the Space bar as well as
letter keys—producing the mark without a letter.)
The most common diacritical marks and how to create them are
summarized next.
Diacritical mark
Key combination
Grave accent ( ` )
Option–`, then type the character
Acute accent ( ´ )
Option–e, then type the character
Circumflex (^)
Option–i, then type the character
Tilde (~)
Option–n, then type the character
Umlaut ( ¨ )
Option–u, then type the character
The letter “c” with a cedilla (ç)
Option–c
m To type a letter or a space with a specific diacritical mark, press the Option key and
the key for the mark simultaneously. Then type the letter that needs the mark.
If you are having trouble getting a mark and letter to appear together, try
again. Be sure to press the Option key before (or at the same time as) the key
for the mark; then, after you release both keys, type the letter to be marked.
140
Appendix C
Special key combinations
If difficulties with your mouse or computer don’t allow you to use standard
methods of quitting a program or restarting your computer, you can try using
these special key combinations.
To do this …
… press this key combination
Force a program to quit
x-Option-Esc
Force the computer to restart
x-Control–Power key
Start the computer from a CD-ROM disc
C key (at startup)
Ignore the selected startup device
x-Option-Shift-Delete
Turn off system extensions
Shift key (while starting up)
Start the Extensions Manager
Space bar (while starting up)
Rebuild the desktop
Option-x (while starting up)
Special Keys on Your Keyboard
141
Read this appendix only if you
purchased an Ethernet card or a
second monitor.
Appendix D
If You Purchase Additional Equipment
This chapter contains information that is useful only if you purchase
m an Ethernet card
m a second monitor
Connecting to an Ethernet network
This section contains information only for people whose computers are
connected to other computers through a local area network. A local area
network enables computers to communicate with each other—for example, in
businesses, it is what enables more than one computer to share a printer and
access documents on a central, shared server.
Note: Using a modem is not the same as being connected to a local area
network. If you have an internal modem and the appropriate software that
makes use of it, you already have access to online services. You do not need
an Ethernet card unless you need to connect your computer to other
computers in an Ethernet network.
If you buy and install an Ethernet card, you can connect your Macintosh to
an existing high-speed Ethernet network that uses thin coaxial cables,
10BASE-T twisted pair cables, thick coaxial cables, or other standard cables.
To install an Ethernet card, follow the instructions in “Installing a
Communication Card” in Appendix B.
143
Depending on the type of cables used in the Ethernet network you’re
connecting to, you may need to purchase an Apple Ethernet media adapter
or other compatible media adapter to connect your Macintosh to a network.
(Consult the service and support information that came with your computer
for instructions on how to contact an Apple-authorized service provider or
Apple for more information on Apple Ethernet media adapters.)
To use Ethernet, you need to change the network connection in the Network
control panel. (For instructions on how to select a network connection and
other information about using your Macintosh on a network, see the
“Networks” topic of Macintosh Guide, available in the Guide [h] menu.)
IMPORTANT Your Macintosh supports EtherTalk Phase 2 (AppleTalk Phase 2
Protocols for Ethernet networks) and TCP/IP (via the TCP/IP protocol) but
not EtherTalk Phase 1 (AppleTalk Phase 1 protocols for Ethernet networks).
To use TCP/IP, you must set up the MacTCP control panel. (See the
“Networks” topic of Macintosh Guide, available in the Guide [h] menu, for
instructions on how to make a TCP connection.) Non-Apple products that you
can use to communicate over Ethernet using protocols are also available.
Note: The use of an Ethernet card will make your Macintosh a Class A
computing device, according to FCC regulations.
144
Appendix D
Connecting a second monitor for video mirroring
You can connect a second, external monitor to your computer to display the
same images that are on the computer’s built-in monitor. Displaying your
computer’s images on a second monitor, called video mirroring, is useful for
presentations.
If you want to use video mirroring, you need the Apple External Video
Connector with an external monitor attached. If your computer doesn’t have a
connector installed, you can purchase the connector kit from an Appleauthorized dealer and install it following the instructions that come with it.
Apple External Video Connector installed
The external monitor must use the same resolution and timing (refresh rate)
as the built-in monitor. Depending on what type of monitor you have added,
you may need to change the built-in monitor’s setting to one that the external
monitor is capable of displaying. This is done with the Monitors & Sound
control panel in the Control Panels folder in the Apple (K) menu.
If You Purchase Additional Equipment
145
If you want to display your built-in monitor’s images on a standard TV or
record them using a VCR, you’ll need the Apple Presentation System, which
adds these capabilities when used with the Apple External Video Connector
kit. The Apple External Video Connector kit and the Apple Presentation
System are available for purchase from computer stores.
For more information about the monitors that you can connect to your
computer for video mirroring, see the Technical Information booklet that
came with your computer.
146
Appendix D
Read this appendix to learn
how to install additional
memory in your computer.
Appendix E
Installing Additional Memory
You can install additional memory—dynamic random-access memory
(DRAM)—in your computer. DRAM allows you to work with more programs
and larger documents. Additional memory comes in packages called Dual
Inline Memory Modules, or DIMMs. Altogether, you can install a maximum
(total) of 136 megabytes (MB) of memory in this Macintosh model. You can
also install an optional High Performance Module (level 2 memory cache) in
the cache slot in your computer for additional processing power.
WARNING Although instructions for installing DIMMs and a High
Performance Module are provided in this manual, Apple Computer
strongly recommends that you have an Apple-certified technician install
additional DRAM or High Performance Modules (for a fee). Consult the
service and support information that came with your computer for
instructions on how to contact an Apple-authorized service provider or
Apple for service. If you install additional DIMMs yourself, you risk
damaging your equipment, and this damage is not covered by the
limited warranty on your computer. See an Apple-authorized dealer or
service provider for additional information about this or any other
warranty question.
For more information about memory, see the “Memory” topic of Macintosh
Guide, available in the Guide (h) menu.
147
You should have an Apple-certified technician install additional DRAM for
you. However, you may feel comfortable installing DRAM yourself.
m If you want to install additional DRAM yourself, you must purchase the
memory chips, or DIMMS, from an Apple-authorized dealer. Then follow
the instructions in this appendix.
m If you want an Apple-certified technician to install additional DRAM for
you, see the service and support information that came with your computer
for instructions on how to contact an Apple-authorized service provider or
Apple for service.
DRAM configurations
Your computer can use any DRAM configuration with DIMMs of these sizes:
8 MB, 16 MB, 32 MB, or 64 MB. The exact configuration depends on the
density of the DRAM chips that are mounted on the DIMMs. Use only
DIMMs that support a 1K or 2K refresh count. Do not use DIMMs that
support a 4K refresh count.
You can increase your computer’s DRAM to up to a maximum of 136 MB.
Your computer already comes with 8 MB soldered on your computer’s main
logic board plus 8 MB installed in one of the DIMM slots, for a total of 16
MB of DRAM. One DIMM slot remains for installing an additional 8-MB,
16-MB, 32-MB, or 64-MB DIMM, for a total of 24 MB, 32 MB, 48 MB, or 80
MB of DRAM, respectively. (If you want to install the maximum amount of
memory, you need to replace the 8-MB DIMM already installed in one of
your DIMM slots with a 64-MB DIMM, and then install a 64-MB DIMM in
the remaining slot, for a total of 136 MB of DRAM.)
IMPORTANT The DIMMs should be 64-bit wide, 168-pin fast-paged mode,
with 70-nanosecond (ns) RAM access time or faster and a 1K or 2K refresh
count. The Single Inline Memory Modules (SIMMs) from older Macintosh
computers are not compatible with your computer and should not be used.
DIMMs that support a 4K refresh count also should not be used.
If you decide to have additional DRAM installed in your computer, the
DIMMs can be installed one at a time in any order in either of the
memory slots.
148
Appendix E
High Performance Module configurations
A High Performance Module (level 2 memory cache) provides an overall
increase in your computer’s performance. Although the megahertz processor
speed stays the same when you install a High Performance Module (see your
Technical Information booklet for the exact speed), your computer performs
tasks significantly faster with a High Performance Module installed. You can
add a High Performance Module by installing the module on the main logic
board of your computer.
Installing the DIMM or High Performance Module
Installing memory involves three steps:
m opening the computer
m inserting the DIMM or High Performance Module into a specific slot
m closing the computer
Opening the computer
IMPORTANT To avoid generating static electricity that may damage
components, do not walk around the room until you have completed the
installation of the expansion card or memory and closed the computer.
Additionally, move the logic board as little as possible while it is outside the
computer case.
1
Shut down your computer by choosing Shut Down from the Special menu.
You can also press the Power key on the keyboard.
2
Turn the computer completely off by pressing the power switch at the back of the
computer.
Press the side of the switch marked with the j symbol.
3
Unplug all the cables except the power cord from the computer (including the cable that
connects your keyboard to the computer).
Leaving the power cord plugged in for now helps protect the computer from
electrostatic discharge damage. (You’ll unplug the power cord later.)
Installing Additional Memory
149
4
Remove the three screws on the computer’s back panel with a screwdriver.
Leave the power cord
plugged in for now.
You’ll unplug it later.
Remove these screws.
5
With your fingertips, find the two latches on the underside of the computer’s case.
Locate the two latches on
the underside of the computer’s
case with your fingertips.
6
150
Appendix E
Pull gently on the latches.
7
Swing the panel up and slip it out.
Set the panel aside.
Pulling gently, swing the
panel up, and slip it out.
8
Touch any flat area on the exposed metal plate to discharge static electricity.
Always do this before you touch any parts, or install any components, inside
the computer. This discharges static electricity from your body and helps
protect components inside the computer from being damaged by static
electricity discharge.
Touch any metal on the
exposed metal plate.
Installing Additional Memory
151
9
Unplug the power cord from your computer.
You can unplug the power cord now that you discharged static electricity in
the previous step.
Unplug the power
cord from the back
of the computer.
10
Gently pull down on the wire handle and swing it out to unlock it from its storage
position. Then grasp the handle and pull the logic board out of the computer.
The vertical plate and the logic board to which it’s attached slide all the way
out of the computer. Carefully support the logic board as it comes out.
Wire handle
152
Appendix E
11
Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end
of the board on a thick magazine or a thin book to protect the components underneath.
Illus
trati
on W
orld
New
s
Vol.
1, N
o. 1
Rest the logic board on a clean, flat, stable surface.
Place a thick magazine under this end of the logic
board to help protect the components underneath.
What you do next depends on whether you’re installing a DRAM DIMM or a
High Performance Module. Skip to the section that pertains to the item you
are installing.
Installing Additional Memory
153
Installing a DRAM DIMM
1
Push the ejector on the DRAM slot outward and down to open it.
Push the ejector outward and down to open it.
DRAM slot (1 of 2)
(
Vertical plate
154
Appendix E
Toward vertical plate)
2
With the ejector in the “open” position, align the DRAM DIMM in the DRAM sockets
as pictured.
IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by
the edges.
DRAM DIMM (Your DIMM’s shape
and components may vary.)
Connectors
The DRAM DIMM is designed to fit into the
slot only one way. Be sure to align the notches
in the DIMM with the small ribs inside the slot.
Notches
Ejector (The ejector should be
pushed outward and down to be
in the open position, as shown.)
DRAM slot (1 of 2)
Ribs (inside slot)
(
Toward vertical plate)
Vertical plate
3
Push down on the DIMM until it snaps into place.
The ejector closes automatically.
4
Repeat steps 1–3 if you have another DRAM DIMM to install into the other slot.
5
If you have a High Performance Module to install, proceed to the next section, “Installing
a High Performance Module Into the Cache Module Slot.” If you are finished installing
memory in your computer, proceed to “Closing the Computer.”
Installing Additional Memory
155
Installing a High Performance Module into the cache module slot
1
Aligning the notches in the module with the small ribs inside the cache module slot,
insert the module in the slot as pictured.
The module is designed to fit into the slot only one way. Be sure to align the
notches in the module with the small ribs inside the slot.
IMPORTANT Do not touch the module’s connectors. Handle the module only by
the edges.
Cache module slot
High Performance Module
(Your module’s shape and components may vary.)
The module is designed to fit into the slot only
one way. Be sure to align the notches in the
module with the small ribs inside the slot.
Connectors
Ribs (inside slot)
(
Notches
Toward vertical plate)
Vertical plate
2
156
Appendix E
If you are finished installing items in your computer, proceed to “Closing the Computer.”
Closing the computer
1
Slip the base of the logic board into the guide rails inside the computer’s case and swing
the wire handle back into its storage position.
Make sure the logic board slides
into the guides that are on both
sides of the computer’s interior.
Swing the handle up,
into its storage position.
Installing Additional Memory
157
2
Press the reset button on the logic board and then slide the logic board back into
the computer.
1 Press the reset button.
2 Gently but
firmly push on the
vertical plate until the
logic board is solidly back in place.
Note: When you press the reset button, some of your computer’s software
settings will change. You may want to open the control panels for the date and
time, keyboard, and mouse to make sure that they are set the way you want
them. For more information about working with control panels, see the
“Customizing Your Computer” topic of Macintosh Guide, available in the
Guide (h) menu.
158
Appendix E
3
Slip the three tabs at the top of the back panel into the grooves in the computer’s case.
Slip the three tabs on the
back panel into the grooves
in the computer case.
4
Snap the base of the back panel into place.
Snap the plastic back panel into place.
Installing Additional Memory
159
5
Reinsert the three screws.
Reinsert these screws.
6
Reconnect the power cord.
Plug the power
cord into the back
of the computer.
.
WARNING To ensure reliable and safe operation of your system, never
turn on your computer unless all of its internal and external parts are
in place.
160
Appendix E
If you can’t find what you’re looking for
in this index, look in Macintosh Guide—
available in the Guide (h) menu
on your computer.
Index
A
accent marks, typing 140
AppleCD Audio Player program 53, 56
Apple customer support hotline 19
Apple Desktop Bus (ADB) port
connecting keyboard cable to 7
connecting mouse cable to 6
location of 35
purpose of 34
Apple Ethernet media adapter 144
Apple External Video Connector kit
118, 146
Apple Extras folder
preinstalled programs in 46
Read Me files in 19
Apple menu. See also control panels
AppleCD Audio Player 56
Key Caps 139–140
Shut Down command 17
Apple Presentation System 146
AppleTalk Phase 2 Protocols for Ethernet
networks 144
Apple Video Player program 46
application icon 16, 48, 62
Application menu 16
active programs listed in 47–48
Show All command 48
application programs
AppleCD Audio Player 56
Apple Presentation System 146
Apple Video Player 45
backup copies of 49
designed for older Macintoshes 50, 75
designed for PowerPC microprocessor
50, 75
determining which are open 48
dimmed icons for 48
Disk First Aid 87
displaying windows in 48
Drive Setup 66, 86, 89
guidelines for 47
increasing memory to run several 48
installing 46–47
Key Caps 139–140
memory used by 50, 69
opening 45, 69, 75
preinstalled 45
putting in the Launcher 47
quitting 61, 69, 137, 141
Restore All Software 98
Restore System Software 95–97
screen saver 108
switching between 48
system error and 70
161
application programs (continued)
troubleshooting 47, 69–70, 73, 75, 77
working with several at a time 47–48
arrow keys 137
arrow on screen. See pointer
arrows, scroll 16
At Ease (alternative to Macintosh
desktop) 74, 76
audio. See sound
audio CDs
ejecting 54
playing 55–56
troubleshooting 80–81
audio tracks on CD-ROM discs
playing 55–56
troubleshooting 80–81
B
backing up information on a disk 49
backup programs on Macintosh
Performa CD 45
Balloon Help 30
blinking question mark on the screen
64, 92
bomb icon 59, 61, 70
“burn-in” on screen, avoiding 108
C
cables
Ethernet cables 143–144
handling 107
keyboard cable 7
mouse cable 6
SCSI cables 40–42
SCSI peripheral interface cable 40
SCSI system cable 40
cache module. See High Performance
Module
162
Index
cache module slot 117, 156
cache specifications 161
Caps Lock key 137
cards
communication card 130–133
Ethernet card 133, 143
expansion card 117–136
TV tuner card 34, 35, 45
video input card 34, 35, 45
caret prompt on screen 75
carrying the computer 2
case
cleaning 112
closing 133–136, 157–160
opening 119–122, 149–152
CD-ROM disc icon 53
CD-ROM discs. See also CD-ROM
drive; Macintosh Performa CD
At Ease desktop alternative on 76
audio CDs 55–56, 80–81
audio tracks on 55–56, 80–81
capacity of 51
cleaning 79, 109
copying files from 47, 54
ejecting 53–54, 79
file formats for 54–55
handling 109–110
inserting into drive 52–53
installing from 47
opening documents on,
troubleshooting 79
Photo CDs 55, 56–58
polishing 79
safety precautions for 109–110
sharing over network 58
small (8 cm) discs 52
starting up from 76, 85–86
that came with your computer 54
troubleshooting 78–81, 85–86
types available 51, 54–55
CD-ROM drive 51–58. See also
CD-ROM discs
cleaning lens on 110
closing 53
discs compatible with 51
ejecting disc from 53–54
inserting disc into 52–53
Open/Close button for 52
opening tray of 52–53, 77
safety precautions for 110
SCSI ID number for 39
spills on 110
troubleshooting 76–81
cleaning
CD-ROM discs 79, 109
CD-ROM drive lens 110
computer case 112
monitor 112
mouse 71, 112–113
screen 105
spills 107, 108, 110
Clear key 137
clock/calendar, troubleshooting 64
closing
CD-ROM drive tray 53
computer 133–136, 157–160
Macintosh Guide 29
windows 16
Command key 137
commands
Drive Setup Guide (Guide menu) 66
Eject CD (File menu) 54
Empty Trash (Special menu) 16
Hide Balloons (Guide menu) 30
keyboard 141–145
Macintosh Guide (Guide menu) 22
menus of 15
Open (File menu), shortcut for 31
Put Away (File menu) 54
Quit (File menu) 61
Restart (Special menu) 61
Shortcuts (Guide menu) 31
shortcuts for. See shortcuts
Show All (Application menu) 48
Show Balloons (Guide menu) 30
Shut Down (Apple or Special
menu) 17
communication card
compatible vs. incompatible 130
Ethernet card 133
installing 130–133
communication card access cover 35
communication slot 117, 132
communications regulation
information vii
compact discs. See CD-ROM discs
connecting
cables 107
connector into port 107
external SCSI devices 39–42
keyboard 7
monitor, external 145–146
mouse 6
power cord 3, 4
SCSI devices 39–42
to Ethernet network 143–144
connectors
plugging into port 107
video connector 145
contrast of screen 37
Control key 138
Control Panels (Apple menu)
Extensions Manager control panel
62, 63
incompatible 69–70
Memory control panel 50, 69
Monitors & Sound control panel 36,
37, 145
Network control panel 144
PC Exchange control panel 67, 74
copying
information on a disk 48–49
Macintosh Performa CD files to hard
disk 100
cumulative trauma disorders 102
cursor. See pointer
customer support hotline 19
Index
163
D
Delete key 138
delete program accidentally, help on
45, 75, 100
desk accessories
switching between 48
working with several at a time 47–48
desktop
alternative to (At Ease) 76
appearance of 10
hard disk icon does not appear on
66–67
hiding and showing windows on 48
rebuilding 62–63, 67, 141
device drivers for SCSI devices 42
diacritical marks, typing 140
dialog boxes 61
DIMMs. See DRAM DIMMs
disc drive. See CD-ROM drive
discs. See CD-ROM discs; Macintosh
Performa CD
disk drives. See floppy disk drive;
hard disk
Disk First Aid program 87–88
disk icon
with blinking question mark 64,
92, 93
with X 65
disks. See floppy disks; hard disk
display. See screen
document icon 16
documents
copying 48–49
documents folder 19
DOS, troubleshooting 73–74
opening on CD-ROM disc 79
DOS disks, troubleshooting 67–68
DOS documents, troubleshooting 73–74
DRAM configurations 148–149
DRAM DIMMs. See also memory
handling 156
installing 154–155
164
Index
DRAM DIMM slots 117, 154–155
drivers for SCSI devices 42
Drive Setup Guide command (Guide
menu) 66
Drive Setup program on Macintosh
Performa CD 66, 86, 89
Dual Inline Memory Modules (DIMMs).
See DRAM DIMMs
dynamic random-access memory. See
DRAM
E
Easy Access, turning off 72
Eject CD command (File menu) 54
ejecting
audio CDs 54
CD-ROM discs 54, 79
floppy disks 68, 111
electrical hazards, avoiding 3, 4
electromagnetic emissions 105
Empty Trash command (Special
menu) 16
Enter key 138
erasing disks. See initializing
error message 59, 60–61. See also
troubleshooting
errors. See troubleshooting
Escape key 138
Ethernet card 133, 143
Ethernet media adapter 144
Ethernet network, connecting to
143–144
EtherTalk Phase 2 protocol 144
expansion cards
communication cards 130–133
Ethernet 134, 145
installing 117–136
PCI cards 124–129
types of 117–118
warning about 118
extensions
incompatible 69
saving 62
turning off before rebuilding
desktop 62
Extensions Manager, starting 141
Extensions Manager control panel 62, 63
exterior of computer. See case
external monitor, connecting 145–146
external SCSI devices, connecting 39–42
external video connector 35
External Video Connector kit 118
eye fatigue 103
F
fatigue
eye 103
general 105
file formats for CD-ROM discs 54–55
File menu
Eject CD command 54
Open command, keyboard shortcut
for 31
Put Away command 54
Quit command 61
files
backing up 48–49
copying from Macintosh Performa
CD 45, 100
failure to find 75
Finder
activating 22
Macintosh Guide and 22
shortcuts for commands in 31–32
floppy disk drive, location of 34
floppy disks
backing up 48–49
creating a startup floppy disk 100
DOS 67–68
ejecting 46, 68, 111
handling 109
inserting 46
installing programs from 46
labeling 109
protecting information on 48–49
repairing 87–88
starting up from 65, 100
storing 109
troubleshooting 67–68
folders
Apple Extras folder, Read Me files
in 19, 45
icon for 16
formats for CD-ROM discs 54–55
formatting disks. See initializing
function keys 138
furniture, arranging for comfort 103–104
G
glare on screen 104, 105
graphics, Photo CD images as source
of 57
grounded outlet 4
grounding plug 2, 4
Guide menu
Drive Setup command 66
Hide Balloons command 30
icon for 15, 21
Macintosh Guide command 22
purpose of 15
Shortcuts command 31
Show Balloons command 30
Guide menu icon 15, 21
H
handling computer equipment
cables 107
CD-ROM discs 109–110
DRAM DIMMs 155
floppy disks 109
general instructions for 107
keyboard 108
monitor 108
Index
165
handling computer equipment (continued)
PCI card 126
power supply 111
hard disk
backing up files on 48–49
copying Macintosh Performa CD
files to 100
damaged 84, 86–88, 100
icon not appearing on desktop 66–67
initializing 89–90
inserting and ejecting floppy disk 46
installing application programs on
46–47
installing system software on 91–100
location of 35
protecting information on 49, 100
rebuilding desktop on 62–63, 67, 141
repairing 84, 87–88
replacing 43
restoring information on 49
testing 84, 86–87
using for additional memory 50
hard disk icon
appearance of 16
failure to appear on desktop 66–67
headphone and
3D Surround
Sound 36
headphone jack 33
health-related information 101–105. See
also safety precautions
arranging your office 103–104
electromagnetic emissions 105
eye fatigue 103
general fatigue 105
musculoskeletal discomfort 102
posture 103–104
help, sources of 19, 21–32. See also
Balloon Help; Guide menu;
Macintosh Guide;
troubleshooting
HFS file format 55
Hide Balloons command (Guide
menu) 30
166
Index
Hierarchical File System file format 55
High Performance Module. See also
memory
configurations for 149
installing 156
high-resolution Photo CD images 58
High Sierra discs 80
High Sierra file format 55, 80
hotline for customer support 19
“Huh?” button in Macintosh Guide 29
I, J
icons 16
appearing incorrectly on screen 67
application icon 16, 48, 62
bomb icon 59, 61, 70
CD-ROM disc icon 54
dimmed icons 48
Disk First Aid icon 87
disk icon with blinking question mark
63, 92, 93
disk icon with X 65
document icon 16
Drive Setup icon 89
folder icon 16
hard disk icon 16, 66–67
Restore System Software icon 95
“sad Macintosh” icon 66
SCSI icon 39
Index button in Macintosh Guide 25–26
initializing
DOS disks 68
floppy disks 67–68
hard disk 89–90
insertion point, setting 72
installing
application programs 46–47
expansion cards 117–136
communication card 130–133
PCI card 124–129
warning about 118
memory 147–160
DRAM DIMMs 154–155
High Performance Module 156
system software 91–100
reinstalling all original software
97–99
reinstalling system software 95–97
troubleshooting 99
when to install or reinstall 91–92
interference 108
internal hard disk. See hard disk
internal storage devices, replacing 43
International Standards Organization file
format 55
ISO 9660 discs 80
ISO 9660 File System file format 55
K
keyboard
adjusting angle of 7
connecting 7
handling 108
posture for 103–104
shortcuts with. See keyboard shortcuts
special keys on 138, 141
spills on 107, 108, 110
troubleshooting 72
typing special characters and symbols
on 139–140
keyboard cable 7
keyboard shortcuts (key combinations)
31–32
for Finder tasks 31–32
to eject floppy disk 68
to force computer to restart 141
to force program to quit 141
to ignore the selected startup
device 141
to quit application 61, 137
to rebuild desktop 141
to restart computer when Restart
command cannot be chosen 61
to start Extensions Manager 141
to turn off system extensions 141
Key Caps program 139–140
key combinations. See keyboard
shortcuts
L
labeling floppy disks 109
Launcher 10
opening applications in 45
putting application programs into 46
Service/Support area of 61
level 2 memory cache. See High
Performance Module
lifting the computer 2
lighting, eye fatigue and 103
line splitter for connecting modem 6
local area network. See network
locking and unlocking mouse 114–115
logic board
first SCSI device in chain 40
installing High Performance Module
on 149, 156
PCI slot on 128
removing 122
replacing 133–134
reset button on 134
SCSI ID number for 40
Look For button in Macintosh Guide
27–28
M
Macintosh desktop. See desktop
Macintosh Guide 22–29
“Huh?” button in 29
searching for specific topic in 23,
27–28
tips for using 29
viewing list of topics in 23–24
viewing topics alphabetically in 23,
25–26
Index
167
Macintosh Guide command (Guide
menu) 22
Macintosh Guide window
closing 29
Index button 23, 25–26
Look For button 23, 27–28
moving 22, 29
opening 22
returning to 24
Topics button 23–24
Macintosh Performa CD: Guided Tour
disc
reinstalling programs from 96, 99
Macintosh Performa CD: Performa
Software disc
checking for damaged disk with
86–87
copying its files to hard disk 100
Drive Setup program on 66, 86, 89
initializing hard disk with 89
preinstalled applications on 45
reinstalling system software with
92–99
starting up from 93–95
MacTCP 144
maintenance
CD-ROM discs 79, 109–110
CD-ROM drive 110
cleaning computer equipment
112–113
floppy disks 109
keyboard 108
monitor 108, 112
mouse 71, 112–113
screen 105
media adapter 144
memory
cache configurations 148
clearing to solve problems 61
DRAM configurations 148–149
DRAM DIMMs 154–155
High Performance Module 149, 156
increasing to run several
applications 48
168
Index
installing 147–160
ROM (read-only memory) 51
running out of 69
used by application programs 50
used by Photo CDs 58
using hard disk as 50
virtual 49, 69
Memory control panel 69
older Macintosh programs and 50
virtual memory and 69
menu bar 15
menus 15
Apple menu 17, 56, 139
Application menu 15, 47–48
File menu 31, 54, 61
Guide menu 15, 30, 31, 66
opening 15
Special menu 16, 17, 61
microphone 38
mirroring, video 145–146
modem
internal, connecting 5–6
port 5–6, 34, 35
Modern Memory Manager, older
Macintosh programs and 50
monitor. See also screen
adjusting angle of 8
cleaning 112
connecting a second monitor for video
mirroring 145–146
displaying images on two monitors at
once 145–146
electromagnetic emissions from 105
handling 108
position of 104
Monitors & Sound control panel
36, 37, 145
mouse
cleaning 71, 112–113
connecting 6
holding 13
locking and unlocking 114–115
moving 13–14
moving pointer with 13–14
position of 104
shortcuts using 31–32
troubleshooting connections of 71
mouse button 13
mouse cable 6
Mouse Skills 10, 13–14
moving
Macintosh Guide window 22, 29
mouse 10, 13–14
pointer on screen 13–14
musculoskeletal discomfort 102
N
network
backing up files on 49
Ethernet, connecting to 143–144
sharing CD-ROM discs over 58
Network control panel 144
numeric keys 138
O
office arrangement guidelines 103–104
online services, access to 130
on/off switch. See power switch
Open/Close button on CD-ROM drive
52, 53
Open command (File menu), shortcut
for 31
opening
application programs 45, 75
CD-ROM drive tray 52–53, 77
computer 119–122, 149–152
documents, troubleshooting 73, 79
Macintosh Guide 22
menus 15
Photo CD images 56–58
Option key 138, 140
P
PC Exchange control panel 67, 74
PCI access cover 35
PCI access port 127
PCI card, installing 124–129
PCI card adapter 117, 126, 127
PCI slot 117, 126, 128
performance problems 82
Performa Tutorial program 10
peripheral component interconnect.
See PCI
phone cord for modem 5–6
Photo CDs 56–58
file formats for 55
memory used by 58
obtaining 57
opening images on 56–58
recording photographs as 57
resolution of 58
single-session and multisession 57
troubleshooting 81
viewing contents of 58
working with 56–58
photographs, putting on Photo CDs 57
playing audio CDs 56
plugging in the computer 2–4
pointer
frozen on screen 59, 71
moving on screen 13–14
placing on insertion point 72
pointing devices, troubleshooting 71.
See also mouse
ports
Apple Desktop Bus (ADB) port 6, 7,
34, 35
modem port 5–6, 34, 35
plugging connectors into 107
printer port 34, 35
SCSI port 35, 39
security lock port 35
sound input port 35
sound output port 35
posture for using the computer 103–104
Index
169
power, warning about 33
power cord 3
Power key
failure of 61
location of 34
purpose of 138
restarting the computer with 18, 61
turning the computer off with 17
turning the computer on with 9, 18
power plug 3
power socket 35
power strip 4
power supply, safety precautions for 111
power switch
location of 35
“off” position 3
“on” position 9, 18
when to use 18
printed circuit board. See expansion card
printer, troubleshooting 65, 83
printer port 33, 35
problems. See troubleshooting
processor 161
programs. See application programs
protocols for Ethernet networks 144
Put Away command (File menu) 53
Q
question mark icon
blinking at startup 64, 92, 93
as Guide menu indicator 15, 21
Quit command (File menu), what to do
when it cannot be chosen 61
quitting applications
shortcut for 137
trouble 77
when problems occur 61
170
Index
R
radio and television interference 108
Read Me files in the Apple Extras
folder 19
read-only memory (ROM) 51
rebuilding desktop 62–63, 67
shortcut for 141
recording
computer images on VCR 146
photographs as Photo CDs 57
sound 38
reflections on screen 104, 105
reinstalling system software 91–100
troubleshooting 99
remote control sensor 34
repairing
computer 60–61
floppy disks 87–88
hard disk 84, 87–88
repetitive stress injuries 102
resolution, of Photo CDs 58
Restart command (Special menu) 61
restarting the computer
after Shut Down 18
forcing the computer to restart 141
problems restarting 62, 73, 77
using restart to solve problems 61
Restore All Software program 98
Restore System Software program 95–97
restoring system software 95–97
Return key 138
ROM (read-only memory) 51
S
“sad Macintosh” icon 66
safety precautions 106–110. See also
health-related information
CD-ROM discs 109–110
CD-ROM drive 110
connecting equipment 33
electrical hazards, avoiding 3
electromagnetic emissions 105
floppy disks 109
general precautions 106
grounding plug 4
handling computer equipment
107–110
power supply 111
turning off computer before
connecting equipment 33
when to turn off computer and pull the
plug 106
saving extensions 62
screen. See also monitor
adjusting angle of 8
adjusting level of light and dark on 37
basic elements on 15
“burn-in,” avoiding 108
cleaning 105
dark 11, 63
glare and reflection on 104, 105
height and distance of 104
interference on 108
moving pointer on 13–14
off-center images on 64
screen control buttons 37
screen saver programs 108
scroll arrows on windows 16
SCSI chain 39–41
cables for 40–42
connecting devices in 39–42
number of devices supported in 39
SCSI ID numbers and 39, 40
terminators in 41, 42
SCSI devices
connecting 39–42
device drivers for 42
ID numbers for 39–40
terminators for 41, 42
turning on before the computer 42
SCSI icon 39
SCSI ID numbers 39, 40
SCSI peripheral interface cable 40
SCSI port 35, 39
SCSI system cable 40
SCSI terminator 41, 42
security lock port 35
service 60, 61
setting up
adjusting keyboard angle 7
adjusting screen angle 8
connecting external SCSI devices
39–42
connecting mouse and keyboard 6–8
installing expansion card 117–136
plugging in the computer 2–4
turning the computer on for the first
time 9–11
Shift key 138
shortcuts 31–32
for Finder tasks 31–32
to eject floppy disk 68
to force application program to
quit 141
to force computer to restart 141
to ignore the selected startup
device 141
to quit an application 61, 137
to rebuild the desktop 141
to restart the computer 61
to start the Extensions Manager 141
to turn off system extensions 141
Shortcuts command (Guide menu) 31
Show All command (Application
menu) 48
Show Balloons command (Guide
menu) 30
Shut Down command (Apple or Special
menu) 17
restarting computer after 18
shutting down the computer 17–18
size box on windows 16
sleep, waking from 17, 63
slots
cache module slot 156
communication slot 117, 132
PCI slot 117, 126, 128
video-in slot 117
Index
171
software. See application programs;
system software
sound. See also audio CDs
recording 38
troubleshooting 80–81
volume of 36, 80
sound control buttons 36
sound control panel. See Monitors &
Sound control panel
sound input port 35
sound output port 35
speakers, monitor’s built-in 36
special characters and symbols 139–140
special keys 137–138, 141
Special menu
Empty Trash command 16
Restart command 61
Shut Down command 17
spills
on CD-ROM drive 110
on computer equipment 107
on keyboard 107, 108, 110
3D Surround Sound 36
starting up. See also startup disk; turning
computer on
from CD-ROM disc 76, 85–86
from floppy disk 64–65, 100
from Macintosh Performa CD 92–94
question mark icon appears during
startup 43, 92, 93
troubleshooting 11, 64–65, 85–86,
92, 93
startup device, telling the computer to
ignore the selected device 141
startup disk
CD-ROM disc as 76, 85–86
creating a startup floppy disk 100
floppy disk as 64–65, 100
Macintosh Performa CD as 92–94
purpose of 91
rebuilding desktop of 62–63
repairing 84
troubleshooting 64–65, 85–86
172
Index
static electricity, avoiding while
installing cards 119, 121
storage devices, replacing 43
storing floppy disks 109
support 19, 60, 61
support hotline 19
Surround Sound 36
symbols, typing 139–140
system error 59, 61, 70
system extensions
incompatibility of 69, 70
turning off 141
System Folder, extra copy warning 47
system software
backup copies of 49
cannot be found by Macintosh 64–65
copying files from Macintosh
Performa CD to your hard
disk 100
creating a startup floppy disk 100
installing 91–100
protecting information on a hard
disk 100
purpose of 91
reinstalling all original software 97–99
reinstalling system software 95–97
troubleshooting 99
using the Macintosh Performa CD as
a startup disk 92–94
when to install or reinstall 91–92
when to use the Macintosh Performa
CD 92
T
Tab key 138
tape drive, backing up to 49
TCP/IP protocol 144
television
displaying computer images on 146
interference 108
watching broadcasts on the
computer 45
terminators in SCSI chain 41
testing a hard disk 86–87
title bar on window 16
Topics button in Macintosh Guide 23–24
Trash 16, 30
dragging CD-ROM disc icon to 53
troubleshooting 59–90. See also Balloon
Help; Macintosh Guide
application programs 47, 69–70, 73, 77
audio CDs 80–81
“burn-in” on screen 108
caret prompt on screen 75
CD-ROM discs 52, 78–81, 85–86
CD-ROM drive 76–77
clock/calendar 63
common problems 63–75
computer performance decreases 82
dark screen 11, 63
diagnosing problems 60
document cannot be opened 73
DOS documents 73–74
ejecting floppy disk 68, 111
error messages 59, 60–61
file cannot be found 75
floating-point unit needs to be
installed 69
floppy disk 67–68, 87–88, 111
hard disk 84, 86–88, 89–90, 100
hard disk icon does not appear on
desktop 66–67
High Sierra discs 80
icons do not appear correctly on
screen 67
ISO 9660 discs 80
keyboard 72
memory 69
mouse connections 71
off-center image 64
Photo CDs 81
pointer does not move when you move
the mouse 71
power switch does not turn off
computer 61
printer problems 65, 83
question mark icon at startup
64, 92, 93
quitting application programs when
problem occurs 61
rebuilding desktop 62–63
reinstalling system software 95–97
repairing damaged disks 84, 86–88
restarting the computer 61–62
shutting down the computer 18
software problems 69–70
solving problems 61, 62–63
sound problems 80–81
spills 107, 108, 110
startup problems 11, 64–65, 85–86,
92, 93
system error 70
system software problems 64–65
turning computer off 18
turning computer on 11
typing on keyboard produces nothing
on screen 72
where to find answers 19
turning computer off
troubleshooting 18
when power switch fails 61
when Shut Down fails 18
with Power key 17
with power switch 18
with Shut Down command 17
turning computer on
after Shut Down 18
for the first time 9–11
troubleshooting 11
with Power key 9, 19
with power switch 9
turning SCSI devices on before the
computer 42
tutorial program 10, 13–14
TV tuner card 34, 35, 46
typing special characters and symbols
139–140
Index
173
U
W, X, Y
unlocking mouse 115
waking computer from sleep 17, 63
warranty 60
welcome screen 10, 14
windows 16. See also Macintosh Guide
window
bringing hidden portions of into
view 16
bringing to the front 16
changing shape of 16
changing size of 16, 29
closing 16
hiding and showing on the desktop 48
moving 16
V
VCR, recording computer images on 146
video, watching on the computer 45
video connector, external 35
video connector kit 118
video input card 34, 35, 45
video-in slot 117
video mirroring 145–146
video screen. See screen
virtual memory 69
volume
adjusting 36
troubleshooting 80
Z
zoom box on windows 29
174
Index

Macintosh Performa
User’s Manual
Includes setup, troubleshooting, and health-related information
for Macintosh Performa 5400 series computers
K Apple Computer, Inc.
© 1996 Apple Computer, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part, without the
written consent of Apple. Your rights to the software are governed by the accompanying
software license agreement.
The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without
the prior written consent of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the information in this manual is accurate. Apple is
not responsible for printing or clerical errors.
Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
(408) 996-1010
Apple, Apple Desktop Bus, the Apple logo, AppleTalk, EtherTalk, GeoPort, LaserWriter,
LocalTalk, Mac, Macintosh, Performa, QuickTake, and QuickTime are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries.
AppleCD, At Ease, Balloon Help, Disk First Aid, Extensions Manager, Finder, and Foreign File
Access are trademarks of Apple Computer, Inc.
Adobe and PostScript are trademarks of Adobe Systems Incorporated or its subsidiaries and
may be registered in certain jurisdictions.
Helvetica and Times are registered trademarks of Linotype-Hell AG and/or its subsidiaries.
PowerPC and the PowerPC logo are trademarks of International Business Machines
Corporation, used under license therefrom.
SRS and the SRS logo are trademarks of SRS Labs, Inc., registered in the U.S. and other
countries. Manufactured under license from SRS Labs, Inc. Purchase of this product does not
convey the right to sell recordings made using the Sound Retrieval System.
Simultaneously published in the United States and Canada.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Apple assumes no responsibility with regard to the
performance or use of these products.
Contents
Communications regulation information
Preface Welcome to Macintosh
1 Getting Started
vii
ix
1
Plugging in the computer
2
Installing an expansion card
Connecting the modem
4
5
Connecting the mouse and keyboard
Adjusting the angle of the screen
Connecting other equipment
6
8
8
Turning the computer on for the first time
Problems starting up?
What’s next?
9
11
12
Learning the basics in the Performa Tutorials
Reviewing the basics
15
Turning the computer off
17
Turning the computer on
18
Where to find answers
13
19
iii
2 Getting Help
21
Getting answers to your questions
22
Tips for using Macintosh Guide
29
Identifying what’s on your computer screen
Learning useful shortcuts
30
31
3 Expanding Your Computer and Using Special Features
Using the sound control buttons on your computer
36
Using the screen control buttons on your computer
37
Using the built-in microphone
33
38
Connecting external SCSI devices (such as a scanner or external
hard disk)
39
Expanding memory
43
Adding an Ethernet card or a second monitor
Replacing internal storage devices
43
4 Using Programs and Backing Up Disks
Installing application programs
43
45
46
Working with several programs at a time
Protecting the information on a disk
48
49
Using application programs designed for the PowerPC microprocessor
Using older Macintosh programs
50
5 Using the Built-in CD-ROM Drive
Inserting a CD-ROM disc
Ejecting a CD-ROM disc
51
52
53
Using the CD-ROM discs that came with your computer
Types of compact discs you can use
Playing audio CDs
54
56
Working with Photo CDs
56
Sharing a CD-ROM disc over a network
iv
Contents
58
54
50
6 Troubleshooting
59
When you have questions
If you have trouble
59
59
Solutions to common problems
63
Solutions to CD-ROM problems
76
If your computer’s performance decreases
Solving printer problems
83
Repairing a damaged disk
84
Initializing a hard disk
82
89
7 Installing or Reinstalling Your Software
91
When should you install or reinstall system software?
91
When to use the Macintosh Performa CD: Performa Software
Using the CD as your startup device
Reinstalling your system software
92
95
Reinstalling all your original software
If you still have problems
97
99
Copying files from the CD to your hard disk
100
Protecting the information on your hard disk
100
Creating a startup floppy disk
100
Appendix A Health, Safety, and Maintenance Tips
101
Health-related information about computer use
Safety instructions
92
101
106
Handling your computer equipment
Cleaning your equipment
107
112
Locking and unlocking the mouse
114
Contents
v
Appendix B Installing an Expansion Card
Opening the computer
Installing a PCI card
119
124
Installing a communication card
Closing the computer
117
130
133
Appendix C Special Keys on Your Keyboard
137
Typing special characters and symbols
Special key combinations
139
141
Appendix D If You Purchase Additional Equipment
Connecting to an Ethernet network
143
143
Connecting a second monitor for video mirroring
Appendix E Installing Additional Memory
DRAM configurations
147
148
High Performance Module configurations
149
Installing the DIMM or High Performance Module
Index
vi
Contents
161
145
149
Communications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m Turn the television or radio antenna until the interference stops.
m Move the computer to one side or the other of the television or radio.
m Move the computer farther away from the television or radio.
m Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions.
IMPORTANT Changes or modifications to this product not authorized by Apple Computer, Inc.,
could void the FCC Certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
Communications Regulation Information
vii
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur : “Appareils Numériques”, NMB-003 édictée par le ministre des
Communications.
VCCI statement
CD-ROM drive
WARNING Making adjustments or performing procedures other than those specified in your
equipment’s manual may result in hazardous exposure.
WARNING Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses,
with this product increases the potential hazard to your eyes. For your safety, have this
equipment serviced only by an Apple-authorized service provider.
If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets
minimum safety requirements. A service warning label is located in a service-accessible area.
The labels on your product may differ slightly from the ones shown here.
Class 1 label
viii
Communications Regulation Information
Service warning label
Welcome to Macintosh
Congratulations on the purchase of your new Macintosh. Your computer is
designed to give you the highest performance combined with real ease of
use—it’s easy to set up, easy to use, and easy to expand. This book will guide
you through the setup procedure, tell you how to expand your Macintosh, and
provide many tips on using your new system.
Your Macintosh computer is powered by the new †™ microprocessor
(or “chip”). This microprocessor was designed by Apple Computer, Inc.,
Motorola, Inc., and IBM Corporation. The † microprocessor uses
Reduced Instruction Set Computing (RISC) technology to deliver very high
performance at the lowest possible cost. The † RISC microprocessor
represents the state of the art in microprocessor design.
Your new Macintosh will run almost all of your existing Macintosh software,
but for best performance and greatest speed, look for the new software
programs designed especially for computers that contain the †
microprocessor. You’ll find † microprocessor–compatible programs
at any software store that carries products for the Macintosh computer.
ix
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