Getting Started With Your PowerBook G4 Includes setup, expansion, and troubleshooting information for PowerBook G4 computers K Apple Computer, Inc. © 2001 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. Apple Computer, Inc. 1 Infinite Loop Cupertino, CA 95014-2084 408-996-1010 www.apple.com Apple, the Apple logo, AppleTalk, FireWire, Mac, Macintosh, the Mac OS logo, PowerBook, QuickTime, and Sherlock are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. AirPort, the Apple Store, and iMovie are trademarks of Apple Computer, Inc. ENERGY STAR® is a U.S. registered trademark. Java is a trademark of Sun Microsystems, Inc. PowerPC is a trademark of International Business Machines Corporation, used under license therefrom. Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. Manufactured under license from Dolby Laboratories. “Dolby,” “Pro Logic” and the double-D symbol are trademarks of Dolby Laboratories. Confidential Unpublished Works, © 1992–1997 Dolby Laboratories, Inc. All rights reserved. The product described in this manual incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098 and 4,907,093 licensed for limited viewing uses only. Simultaneously published in the United States and Canada. Contents 1 Getting Started 7 Plugging In the Computer 8 Opening the Display 9 Turning the Computer On 10 Moving Items on the Screen 11 Adjusting the Internal Display 12 Where to Go From Here 14 Calibrating Your Battery for Best Performance 14 What to Do When You Are Finished Working 15 2 Getting to Know Your Computer 17 If You Are New to the Mac 17 Basic Features of Your PowerBook 18 Additional Features of Your PowerBook 20 Inside Your PowerBook 22 About Mac OS X 24 iTools—Free Internet Services for Mac Users 26 Sherlock 2—Your Internet Search Detective 28 Apple.com—Your Starting Place on the World Wide Web 30 QuickTime—Audio and Video on the Internet 32 iMovie 2—Create and Edit Your Own Digital Movies 34 iTunes—Digital Music For Your Mac 36 Auto Updating—Automatically Keep Your Mac on the Cutting Edge Multiple Users—Turn One Mac Into Many 40 Mac Help—Answers to All Your Macintosh Questions 42 38 3 3 Using Your Computer 43 Universal Serial Bus (USB) 44 FireWire 46 PC Cards 48 AirPort Wireless Internet and Networking 49 Ethernet (10/100/1000Base-T) 50 Infrared (IrDA) 51 External Video Support ( VGA and S-Video) 52 Battery 55 DVD-ROM Drive 58 Optional CD-RW Drive 60 Keyboard Controls and Programmable Function Keys Security Slot and Keyboard Lock 63 4 Working With Your Operating System About Mac OS X 66 Using Classic in Mac OS X 66 Switching Between Operating Systems Need Help? 68 5 Working Inside Your Computer 61 65 67 69 Installing Additional Memory 69 Removing the Internal Hard Disk 78 Installing an AirPort Card 87 6 Troubleshooting 89 Information in This Chapter 89 Problems That Prevent You From Using Your Computer Restoring Your Computer Software 92 Other Problems 93 Locating Your Product Serial Number 93 Appendix A Specifications 95 Apple System Profiler 95 PowerBook Specifications 96 4 Contents 90 Appendix B Care, Use, and Safety Information 99 Cleaning Your PowerBook 99 Carrying Your PowerBook 99 Storing Your PowerBook 99 Safety Instructions for Setting Up and Using Your Computer General Safety Instructions 101 Ergonomics 102 100 Contents 5 C H A P T E R 1 1 Getting Started Your PowerBook has been designed so that you can set it up quickly and start using it right away. If you have never used a PowerBook or are new to Macintosh computers, read this section for instructions on getting started and where to get more information. If you are an experienced user, you may already know enough to get started. Be sure to look over the information in Chapter 2, “Getting to Know Your Computer,” to find out about the new features of this PowerBook. Composite-to-S-video cable A/C plug Phone cord Power adapter A/C cord Read all the installation instructions and safety information (see page 99) carefully before you plug your computer into a wall socket. Important Note: Your computer may not include the A/C plug. 7 Plugging In the Computer Plugging in the power adapter provides AC power to the computer and recharges the computer’s battery. You should plug in the power adapter in case the battery has been drained during shipping or storage. 1 Plug the A/C plug on the power adapter into an outlet. A light appears on the power adapter plug. An amber light indicates that the battery is being charged. A green light indicates that the battery is fully charged. A/C plug ¯ Power adapter port Power adapter plug W Internal modem G ™ Æ W Telephone cord 2 Plug the power adapter plug into the power adapter port (marked with the icon ¯) on the back of the computer. You can wrap the extra adapter cable around the clips that open out from the power adapter. Note: There may be a small gap between the A/C plug and the power adapter. You can also remove the A/C plug and plug one end of the A/C cord into the adapter and the other end into an outlet. A/C cord Power adapter Connecting the Internal Modem If you want to connect to the Internet right away, connect one end of the phone cord to the internal modem port (marked with the icon W) and the other end to an analog telephone line (the type of telephone line found in most residences). Do not connect a digital telephone line to the modem, because the wrong type of line could damage the modem. Contact your telephone service provider if you are unsure whether you have a digital telephone line. Warning 8 Chapter 1 Opening the Display 1 Push the display release button. 2 Open the display and position it at a comfortable viewing angle. ® Getting Started 9 Turning the Computer On To turn on the computer, press the Power button (®). You should hear a tone when you turn on the computer. It takes the computer a few moments to start up. This is normal. When you press the Power button, the PowerBook checks its memory before it starts up. The more memory installed, the longer the delay. ® Power button ® Problems Turning the Computer On? Nothing happens when you press the Power button. m The battery may be drained. Make sure that you plugged in the power adapter firmly into both the computer and a power source. The power adapter plug glows when connected properly to the back of the PowerBook. m If the computer still doesn’t start up when you press the Power button, use the end of a paper clip to press the reset button (see page 20) on the back of the computer. Make sure the button releases to its original position after you have pressed it. Wait a few seconds and then press the Power button again. m If the computer still doesn’t start up, see page 91 for more troubleshooting suggestions. You see a picture of a disk or a folder with a blinking question mark. m This icon usually means that the computer can’t find system software on the hard disk or any disks attached to the computer. You may need to reinstall system software. See page 90. 10 Chapter 1 Moving Items on the Screen You use your PowerBook trackpad to move items and select items on the screen, much as you use a mouse with a desktop computer. To move the arrow pointer on the screen, slide your finger across the trackpad. To select, click, or double-click an item on the screen, use the trackpad button. Note: Instead of using the trackpad button, you can click and double-click directly on the trackpad. You turn on this option in the Trackpad control panel in Mac OS 9, or in the Mouse pane of System Preferences in Mac OS X. ® Trackpad Trackpad button The trackpad is sensitive to how quickly you move your finger. To move the pointer a short distance across the screen, move your finger slowly across the trackpad. The faster you move your finger, the farther the pointer moves on the screen. Tips for Using the Trackpad For best results when using the trackpad, keep in mind these tips: m Use only one finger. Do not use a pen or any other object. m Keep your finger and the trackpad dry. If the trackpad becomes moist from humidity or condensation, gently wipe it with a clean cloth before you use it. m Never use any kind of cleaning solution on the trackpad. For more information on using the trackpad, see Mac Help or Mac Tutorials, available in the Help menu. Getting Started 11 Adjusting the Internal Display Before you begin working with your new PowerBook, you may need to adjust your display so that items on the screen are easy to see. Adjusting the Brightness Use the keys labeled with the ¤ icon to adjust screen brightness. ¤ Brightness controls ® 12 Chapter 1 Adjusting the Display Resolution You can increase the size of images on your display by switching from the standard resolution to a scaled resolution. To adjust the resolutions on your display: m In Mac OS 9, click the Resolution icon in the Control Strip. Resolution icon m In Mac OS X, click the Displays pane of System Preferences. To control your display settings from the Displays icon in the menu bar, click “Show displays in Menu bar.” Resolutions Supported by the Built-In Display Your PowerBook has a wide screen display with a native resolution of 1152 x 768 that also supports standard resolutions such as 1024 x 768. When you use a standard resolution, a black band appears on each side of the display. Most applications automatically switch to the best resolution for them. You may want to use a standard resolution when mirroring your display on an external monitor or when using certain applications (such as games or presentation software) that are designed for a standard resolution. If you use an application designed for a standard resolution and do not want to see the black bands, you can choose the “stretched” version of the resolution to stretch the image to cover the entire screen and eliminate the black bands. To access additional stretched resolutions in Mac OS 9, hold down the Control key when you click the Resolution icon in the Control Strip. In Mac OS X, you can choose a resolution of 896 x 600 or smaller in the Displays icon in the menu bar. These are known as “scaled resolutions.” When you switch to a scaled resolution, items on the screen appear larger, making them easier to see. However, scaled resolutions may not be as sharp as the display’s native resolution. Getting Started 13 Where to Go From Here You’ve done everything you need to get your PowerBook up and running. The first time that you turn your computer on, the Macintosh Setup Assistant takes you through the process of configuring your computer and setting up for the Internet. If you would like additional information, see the following: To learn about... See... Shutting down your computer or putting it to sleep “What to Do When You Are Finished Working” on page 15. What you can do with the hardware and software features of your PowerBook Chapter 2, “Getting to Know Your Computer.” The additional information available in the onscreen help “Mac Help—Answers to All Your Macintosh Questions” on page 42. Using a specific feature of your PowerBook Chapter 3, “Using Your Computer.” Installing memory Chapter 5, “Working Inside Your Computer.” What to do if you have a problem with your PowerBook Chapter 6, “Troubleshooting.” Calibrating Your Battery for Best Performance To get the longest running time from your PowerBook battery, let the battery run down during the first week you have your PowerBook. Then fully charge it one time. Follow these steps: 1 Plug in the power adapter and fully charge your PowerBook battery until the battery indicator lights and the onscreen meter (see page 56) indicate that the battery is fully charged. 2 Disconnect the power adapter and use your PowerBook until you see the first low battery warning dialog box on the screen. 3 Connect the power adapter and leave it connected until the battery is fully charged again. Important You only have to fully discharge and then charge your battery once to calibrate it. After that, you can connect and disconnect the power adapter when the battery is at any charge level. 14 Chapter 1 What to Do When You Are Finished Working When you have finished working with your PowerBook, you have two options. Put Your PowerBook to Sleep If you will only be away from your PowerBook for a short time, put the computer to sleep. When the computer is in sleep, you can quickly wake it and bypass the startup process. When the computer is in sleep, its screen is dark and a small white light below the display pulsates. To put the computer to sleep quickly, do one of the following: m Close the display. m Choose Sleep from the Special menu in Mac OS 9, or from the Apple (K) menu in Mac OS X. Warning Wait a few seconds until the sleep light starts pulsating (indicating that the computer is in sleep and the hard disk has stopped spinning) before you move your PowerBook. Moving your computer while the hard disk is spinning can damage the hard drive, causing loss of data or the inability to start up from the hard disk. To wake the computer: m If the display is closed, open it. Your PowerBook wakes from sleep when you open the display. ( You can turn off this option in the Energy Saver Control Panel in Mac OS 9.) m If the display is already open, press the Power button (®) or any key on the keyboard. Shut Down Your PowerBook If you will not use your PowerBook for a day or two, shut it down. Do one of the following: m Choose Shut Down from the Special menu in Mac OS 9, or from the Apple (K) menu in Mac OS X. m Press the Power button and click Shut Down in the dialog box that appears on the screen: If you plan to store your PowerBook for an extended period of time, see “Storing Your PowerBook” on page 99 for additional steps to prevent your battery from draining completely. Getting Started 15 C H A P T E R 2 2 Getting to Know Your Computer If you’re eager to get started and want to try out a few things on your PowerBook, this chapter is for you. It provides an overview of your computer’s hardware and software features along with the unique Internet services available to Mac owners. Your PowerBook is a full-featured notebook computer. It includes the latest in computer technology such as a PowerPC™ G4 processor, FireWire, USB, and AirPort wireless Internet and networking. On top of this hardware runs the Mac OS operating system. Included with the Mac OS are powerful features that allow you to use the Internet to watch video, research information, shop, and even update your software automatically. With your PowerBook you also get iMovie, an easy-to-use digital video editing application that lets you use your PowerBook to create desktop movies. Simply connect a digital video camera to the FireWire port on your PowerBook, open iMovie, and you’re ready to create your own movies. Your PowerBook also comes with iTunes, the digital audio program that lets you import songs from your music CDs, create your own iTunes library, listen to hundreds of Internet radio stations, and burn your own CDs. On top of all this, Apple provides you with free Internet services that give you storage space on the Internet, a personal Mac.com email address, tools to easily create your own Web site or iMovie theater, and more. If You Are New to the Mac If this is your first Macintosh computer, start with the Mac Tutorials to learn how to use the trackpad to move items on the screen, go to a site on the World Wide Web, and more. To access the tutorials in Mac OS 9, choose Mac Tutorials from the Help menu. Note: Because Apple frequently releases new versions and updates to its system software, applications, and Internet site, images shown in this manual may be slightly different from what you see on your screen. 17 Basic Features of Your PowerBook Sleep indicator light ® Power button Built-in speaker/ microphone ® Function key (Fn) Security slot Built-in speaker AirPort antenna window Trackpad Keyboard release tab ¤ Brightness controls 18 Chapter 2 Display release button — Mute control Trackpad button Keyboard lock/ Num Lock indicator light - Volume controls Num Lock key Slot-loading optical drive (DVD-ROM or CD-RW) Programmable function keys Media Eject key Keyboard release tab ¤ Brightness controls Increase or decrease the brightness of your PowerBook display. - Volume controls Increase or decrease the volume of the sound coming from the built-in speakers and sound output port. Keyboard lock Protect the internal components of your PowerBook by preventing the keyboard from being easily opened. Num Lock key Activate the numeric keypad embedded in the PowerBook keyboard. When the numeric keypad is locked, the keyboard lock glows green. Media Eject key Press and hold this key to eject a CD or DVD disc. You can also eject a disk by dragging its icon to the Trash. ® Power button Turn your PowerBook on and off or put it to sleep. Slot-loading optical drive (DVD-ROM or optional CD-RW) If you purchased your PowerBook with a DVD-ROM drive, it can read CD-ROM discs, Photo CDs, standard audio discs, DVD discs, DVD movies, and other kinds of media. If you purchased the optional CD-RW drive, it can read CDs and also write music, documents, and other digital files on CD-R and CD-RW discs. Function (Fn) key Press and hold this key to activate the function keys (F1–F12). Keyboard release tabs When you need to access the internal memory slots, pull these tabs down to release the PowerBook keyboard. Microphone Record sounds directly on your PowerBook hard disk with this built-in microphone (located under the speaker cover). You can also connect an external microphone to one of the USB ports or use a professional microphone that connects to a PC Card. Ç Security slot Protect your PowerBook by connecting a security cable. Sleep light indicator A white light pulsates when the PowerBook is in sleep. Trackpad Move the pointer on the PowerBook display. With the Trackpad control panel, you can set the trackpad to double-click and select items directly instead of using the trackpad button. Getting to Know Your Computer 19 Additional Features of Your PowerBook AirPort antenna window G PC Card eject button ™ Æ W ¯ Power Sleep indicator light adapter port PC Card slot ™ External monitor port FireWire port G 1 2 f Headphone W Internal ™ port modem port W Infrared window G Ethernet port (10/100/1000Base-T) 20 Chapter 2 USB ports Æ TV out port Reset button FireWire port Connect high-speed external devices, such as digital video cameras, printers, and external storage devices. G Ethernet port (10/100/1000 Base-T) Connect to a high-speed 10/100/1000Base-T Ethernet network or connect to another computer and transfer files. The Ethernet port auto-sensing feature detects other Ethernet devices. You don’t need an Ethernet crossover cable to connect to other Ethernet devices. Two USB (Universal Serial Bus) ports Connect additional equipment to your PowerBook, such as printers, external storage devices, modems, keyboards, and joysticks. ™ External monitor (VGA) port Connect to an external monitor or projection device that uses a VGA-style connector. Æ TV out (S-video out) port Connect your PowerBook to a television, VCR, or other video device. You can use TV out for presentations or to play a DVD movie on your television. PowerBook reset button Reset the computer with this button when you cannot shut it down using the Power button or when it will not restart properly. W Internal modem port Connect a standard phone line directly to the internal modem. Infrared window Use infrared (IR) communication to send files to another IR-equipped computer, print on an IR-equipped printer, or connect to an IR network that uses the IrDA standard. You can also use IR to synchronize with certain handheld personal assistants or a cellular telephone to connect to your Internet service provider (where applicable). f Headphone port Connect external speakers, headphones, or other sound output devices. PC Card slot Expand the capabilities of your PowerBook using the Type II slot that supports both PC Card and CardBus formats. Getting to Know Your Computer 21 Inside Your PowerBook PowerBook with the keyboard flipped over and internal RAM slot visible Upper memory slot Lower memory slot (filled) ® Keyboard flipped over PowerBook turned over Battery Serial number 22 Chapter 2 Ethernet ID and AirPort ID Memory slots Your PowerBook comes with two memory slots, one above the other. The lower slot contains the memory module that came with your PowerBook. You can install an additional memory module in the upper slot. (If you ordered your PowerBook with additional memory, the upper slot may already be filled.) The maximum amount of RAM you can install in your PowerBook is 1 gigabyte (GB), using a 512 megabyte (MB) memory module in each slot. For instructions, see “Installing Additional Memory” on page 69. Removable hard disk You can remove the internal hard disk for service or security. For instructions, see “Removing the Internal Hard Disk” on page 78. AirPort Card The AirPort Card in your computer allows access to a wireless network. Getting to Know Your Computer 23 About Mac OS X Apple menuC Status IconsC Use this to change settings, open recently used items, and shut down your computer.C Check the status of System Preferences from the menu bar. Finder toolbarC Click to open folders, files, and shortcuts to places on your computer. SheetC Sheets for saving and printing are attached to document windows. Window with buttonsC Click a button to close the window, minimize it in the Dock, or enlarge it. ButtonC If a button pulses, you can press the Enter or Return key instead of clicking it. DockC Click an icon in the Dock to open that item or make it active. Some icons in the Dock indicate the status of an application.C 24 Chapter 2 What You Can Do Mac OS X provides a powerful and elegant new user interface for your computer. With Mac OS X, you don’t need to worry about the amount of memory to allot for an application to run efficiently, or restarting your computer if something goes wrong with an application. In addition to using Mac OS X software, you can still run Mac OS 9 versions of software in Mac OS X using the Classic environment. Chapter 4, “Working With Your Operating System,” on page 65 explains Classic in more detail. Mac OS X also supports Java™ and UNIX-based software. To Get Started System Preferences is your command center for all of your computer settings, from changing the appearance of your desktop to setting up network access information. The Finder and Dock provide easy access to folders, applications, documents, and other items on your computer and network. For details on the features of Mac OS X, see the Welcome to Mac OS X book that came with your computer or choose Mac Help from the Help menu in Mac OS X. Tips and Tricks Personalize the Finder You can select a picture or color for your desktop by choosing the Desktop pane of System Preferences. You can also select and rearrange the items that appear in the Finder toolbar. Choose Customize Toolbar from the View menu and drag items to the toolbar. Personalize the Dock You can change the size of the Dock icons, turn on magnification so that the icons under your pointer become larger than the rest of the Dock, and position the Dock on the bottom, left, or right of your screen. Choose Dock from the Apple (K) menu, then choose Dock Preferences. You can also open your computer’s System Preferences and click Dock. Keep your desktop organized Reduce the clutter on your desktop by minimizing open windows, which puts them in the Dock. Double-click a window’s title bar or click the middle button in the top-left corner of the window to put it in the Dock. Click the window’s icon in the Dock to open it again. You can also control some system settings using the status icons in the menu bar. To Learn More For instructions on how to customize your Mac OS X environment and for more information about using Mac OS X, see the Welcome to Mac OS X book that came with your computer. Getting to Know Your Computer 25 iTools—Free Internet Services for Mac Users 26 EmailC iCards Get your own Mac.com email address. It’s easy, and it works with your favorite email programs. Send an elegant iCard, just right for any occasion. Choose a ready-made photo, or create a personalized iCard using photos on your iDisk. iDisk HomePageC Your own 20 MB of free storage on Apple’s Internet server. Share photos, movies, and other files over the Internet. Purchase additional storage space. Build a personal Web site in three easy steps. Create a photo album, publish an iMovie, post your résumé, and more. Now anyone can view your page on the Internet. Chapter 2 What You Can Do iTools is a new class of Internet services from Apple created exclusively for Mac users. With iTools, you can send email or greeting cards to your friends and share photos and movies. You can even create your own Web site. To Get Started 1 Connect to the Internet. 2 Go to www.apple.com 3 Click the iTools tab and then click the Free Sign Up button. Tips and Tricks Upload pictures to your iDisk to create custom iCards You can send iCards with your own custom pictures. Save your images as GIF or JPEG files and then copy them to the Pictures folder on your iDisk. Your images will appear as picture choices when you create an iCard in the Create Your Own section. Start with a HomePage template to create your own Web page in minutes HomePage has Web page templates that you can modify with your own text and images. For example, teachers can use the HomePage education templates to post recent class news, homework assignments, and other information for parents. You can also use the HomePage photo album and iMovie templates to share your pictures and movies easily with your friends and family. Instead of using a Web browser to open your iDisk, you can open it directly: m In Mac OS 9, select the icon of your iDisk and choose Make Alias from the File menu. Whenever you want to access your iDisk, double-click the alias and enter your password. m In Mac OS X, click the iDisk icon in the Finder toolbar, or choose iDisk from the Go menu. Getting to Know Your Computer 27 Sherlock 2—Your Internet Search Detective Sherlock channelsC Search the Internet for people, shopping, news, Apple info, and more. Search buttonC After you type what you are looking for, click this button to start the search. Search sitesC Sherlock searches the Internet using several search engines. Sherlock iconC Click the Sherlock icon in the Dock. 28 Chapter 2 What You Can Do Sherlock 2 is your search detective and personal shopper on the Internet. It provides an easy way to find people, news, and just about anything. Shop for books and music and search auction sites, find the best prices—even check product availability. To Get Started 1 Connect to the Internet. 2 Open Sherlock: m In Mac OS 9, double-click the Sherlock icon on the desktop. You can also choose Search Internet from the File menu or choose Sherlock from the Apple (K) menu. m In Mac OS X, click the Sherlock icon in the Dock. You can also choose Find from the File menu to find files on your computer. 3 Select a Sherlock channel. 4 Type what you are looking for and click the Search button. Tips and Tricks Create your own customized Sherlock search channel 1 Choose New Channel from the Channels menu. 2 Select a name, channel type, and icon. 3 Download Sherlock plug-ins and drag them into the Search Sites list. Or hold down the Option key and drag plug-ins from other search lists to the icon of your new channel. To Learn More To learn more about what you can do with Sherlock, open Mac Help and search for “Sherlock.” To download additional search plug-ins and find out how you can create your own Sherlock plug-in, go to the Sherlock Web site at www.apple.com/sherlock Getting to Know Your Computer 29 Apple.com—Your Starting Place on the World Wide Web Macintosh Products Guide www.apple.com/guideC For great hardware and software products for your Mac, check this Web site or look for the Mac symbol. Software made for Mac www.apple.com/softwareC Search by category for Apple and third-party software for your Mac. The Apple Store store.apple.comC Purchase the latest Apple hardware, software, and accessories. 30 Chapter 2 Mac OS X www.apple.com/macosx/C Get the latest on the world’s most advanced operating system. Apple Hot News www.apple.com/hotnewsC Find information on the latest software updates for your Mac, third-party software, QuickTime Hot Picks, and information on the next big Apple event. Apple Support www.apple.com/supportC Find information about the AppleCare Protection Plan, training programs, and other product support. Also access software updates, the Apple Knowledge Base, and technical information. Getting to Know Your Computer 31 QuickTime—Audio and Video on the Internet Volume control QuickTime TVC Click to view the QuickTime TV channels you can access on your computer. QuickTime iconC Click the QuickTime icon in the Dock. 32 Chapter 2 What You Can Do In addition to playing video and music files on your Mac, with QuickTime you can watch live and recorded Internet broadcasts. Store channels that you frequently view by dragging them to your personal list of QuickTime Favorites (♥). To Get Started 1 Connect to the Internet. 2 Open QuickTime Player: m In Mac OS 9, double-click the QuickTime Player icon on the desktop. You can also open the Applications folder, then open the QuickTime folder and double-click QuickTime Player. m In Mac OS X, click the QuickTime Player icon in the Dock. You can also double-click QuickTime Player in the Applications folder. 3 Select a channel or choose an option from the QuickTime Player menu. QuickTime TV uses Internet streaming, so you get the latest video, music, and information over the Internet without having to store files on your hard disk. You can view your QuickTime Favorites (♥) by choosing Favorites from the QTV menu, then choosing Show Favorites from the submenu. Tips and Tricks Add additional QuickTime TV channels Go to www.apple.com/quicktime and click the QuickTime TV link. There you will find all of the available QuickTime channels. You can watch a QuickTime TV (QTV ) channel and with one click add it to your QuickTime Favorites list. Upgrade to QuickTime Pro to do the following: m m m m Play back full-screen video and resize movies. Create streaming movies. Work with more than 30 audio, video, and image formats, including Flash. Create, open, edit, and save movies and audio as easily as copying and pasting. To Learn More Internet video is just one of the things you can do with QuickTime. To learn more, start with QuickTime Help. To download additional channels or find information on setting up your own Internet streaming server, go to the QuickTime Web site at www.apple.com/quicktime Getting to Know Your Computer 33 iMovie 2—Create and Edit Your Own Digital Movies iMovie monitorC Preview your movie or view video directly from a connected DV camcorder. ShelfC To make clips part of your movie after you import them, drag them from the shelf to the clip viewer. Mode switchC Use this to switch between importing from a camcorder and editing. Editing buttonsC Clip viewerC Timeline viewerC The clip viewer and the timeline viewer are visual aids for assembling and editing your movie. Playback controlsC Scrubber barC Use these to play the movie in the iMovie monitor. Use this to select sections of video. Video trackC Lets you work with audio contained in video clips. 34 Chapter 2 Audio tracksC PlayheadC Lets you work with recordings, music, and sound effects. Represents the location of the frame showing in the iMovie monitor. Move the playhead to see where things appear in a movie. Click these to open panels for adjusting and selecting sounds, video effects, titles (text), and transitions. Click the Clips button to see the shelf. What You Can Do iMovie is an easy-to-use digital video editing software application. With iMovie and a digital video camcorder, you can create and edit your own movies. Import video from the camera, edit clips, and add transitions, titles, sound effects, and music. Then copy the movie to a camcorder tape or create a QuickTime movie. You can even share your QuickTime movies by placing them on the Web on your Apple iDisk or HomePage. Your computer comes with iMovie optimized for Mac OS 9 and Mac OS X. To Get Started 1 Shoot your video, then connect the camera to your computer’s FireWire port. 2 Open iMovie in the iMovie folder (located in the Applications folder). 3 Click the Import button to import movie clips to the shelf, then add them to your movie by dragging them to the clip viewer. 4 Assemble and edit your movie in the clip viewer and timeline viewer. 5 Add transitions, titles, sound, and music. 6 When you are finished, choose Export from the File menu. Tips and Tricks Share your desktop iMovie with your friends and family Export your movie as a QuickTime Web movie and copy the movie to your iDisk. Then use HomePage to create your own iMovie theater so that others can view your movie on the Internet. To Learn More For more information on using iMovie, see the iMovie Tutorial or iMovie Help. For the latest on iMovie, including iMovie updates, additional plug-ins, and a list of compatible DV camcorders, go to the iMovie Web site at www.apple.com/imovie Getting to Know Your Computer 35 iTunes—Digital Music For Your Mac SearchC Type some text and iTunes lists song titles that match. Radio TunerC Listen to hundreds of Internet radio stations—jazz, rock, talk, and more. Audio CDsC Play an audio CD on your computer. Import songs to your library. Portable musicC Transfer songs to an MP3 player by dragging songs from your library. Eject CD button New Playlist buttonC Create a personalized playlist using songs from your library. 36 Chapter 2 Visuals buttonC Have iTunes display a stunning light show that changes, throbs, and pulses to the beat of your music. Enjoy different colors and patterns every time you listen to a song. What You Can Do iTunes lets you import songs from music CDs as MP3 files, create playlists, move music to your portable MP3 player, listen to hundreds of radio stations on the Internet, and more. To Get Started 1 Open iTunes (located inside the Applications folder on your hard disk). 2 Insert a music CD into your PowerBook’s optical drive. 3 Click the checkbox next to the songs you want to import. 4 Click the Import button. Your songs are converted into MP3 files and stored in your iTunes library. Tips and Tricks Create playlists for your favorite sets of songs iTunes lets you create playlists from songs in your library. A playlist is a list of songs in a specific order. Use your playlists to program your music for specific moods, artists, or themes. Click the New Playlist button and drag songs from your library to the playlist. Resize the iTunes window or access iTunes from the Control Strip You can collapse the iTunes window to show just the playback controls and status. Click the zoom box in the upper-right corner of the iTunes window. You can also access iTunes controls from the iTunes Control Strip module in Mac OS 9 or from the Dock in Mac OS X. Look up CD information from CDDB iTunes connects to the CDDB database on the Internet automatically to look up the name of the CD, song titles, and other information about your music CD. If you are not connected to the Internet, you can look up information on songs you imported the next time you connect. Select the song and choose Get CD Track Names from the Advanced menu. Connect your PowerBook to your stereo system You can easily connect your PowerBook to your stereo system. Use a miniplug-to-RCA cable (not included) to connect the headphone port (f) on your PowerBook to the audio input ports on your stereo. To Learn More For more information on using iTunes, see iTunes Help or go to the iTunes Web site at www.apple.com/itunes Getting to Know Your Computer 37 Auto Updating—Automatically Keep Your Mac on the Cutting Edge Update softwareC Set how often your computer checks for software updates from Apple. Update NowC Click to check instantly for updates available for your Apple software. Select the Apple software you want to update from the list that appears. 38 Chapter 2 What You Can Do Software Update uses the Internet to download and install the latest software versions, drivers, and other enhancements from Apple automatically. Use Software Update to instantly check Apple’s Internet servers to see if any updates are available for your Apple software. You can even set your Mac to check the Apple server periodically and download and install updated software for you. To Get Started 1 Connect to the Internet. 2 Open Software Update: m In Mac OS 9, choose Control Panels from the Apple (K) menu, then choose Software Update from the submenu. m In Mac OS X, open System Preferences and click Software Update. 3 Click Update Now, then select the software updates you want and click Install. Tips and Tricks Adjust your Software Update schedule If you have an Internet connection that is always on, you can set a schedule for your computer so that it checks for software updates at a certain time on specific days of the week. If you have a dialup connection and you are not connected, Software Update will check the next time you connect. Install new software automatically You can set up your Mac so that every week it checks for and installs the latest software. Set a schedule for your computer to check for software updates and deselect the “Ask me before downloading new software” checkbox. To Learn More For more information on using Software Update, search for “Software Update” in Mac Help. For the latest information on the Mac OS, go to the Mac OS Web site at www.apple.com/macos Getting to Know Your Computer 39 Multiple Users—Turn One Mac Into Many UsersC Use the Users pane in System Preferences to add user accounts. HomeC Each user has a home. Finder, Dock, iTools, Mail, and other preferences are kept for each user in the user’s home, so users can customize Mac OS X the way they want. 40 Chapter 2 Shared FolderC To give access to the Shared folder, a user can turn on file sharing in Sharing preferences. What You Can Do Several people can share a single computer by logging in to their individual user accounts. Users can select their own customized settings, such as bookmark and desktop views, and access their own private storage space, called a Home folder. Users sharing the computer also have access to a common Shared folder. The first user account created on your computer is designated an administrator. Administrators are users with special privileges: they can give new users access to the computer, install software, and change general computer settings. Note: If you forget the administrator password, you can reset it using the Mac OS X CD. Start up from the Mac OS X CD and choose Reset Password from the Installer menu. Because a user with the Mac OS X CD can gain unrestricted access to the computer, you should keep the CD in a safe place. To Get Started 1 Create a new user: m In Mac OS 9, choose Control Panels from the Apple (K) menu, then choose Multiple Users from the submenu. Turn on Multiple User Accounts, then click New User. m In Mac OS X, choose System Preferences from the Apple (K) menu, click Users, then click New User. 2 Edit the user’s information. You can give a user administrative privileges. 3 Close the window. Tips and Tricks Keeping your computer secure You can require a password to access the computer after the screen saver appears in case users log in and leave the computer unattended. Open System Preferences, click Screen Saver, and click Activation to select the period of inactivity before the screen saver starts. Then select “Use my user account password.” Set up user privileges In Mac OS 9, administrators can specify the documents and applications that users can access and configure overall settings such as a Welcome message and the default desktop environment. For details, search for “Multiple Users” in Mac Help in Mac OS 9. To Learn More For more information on setting up user accounts in Mac OS X, search for “users” in Mac Help. Getting to Know Your Computer 41 Mac Help—Answers to All Your Macintosh Questions SearchC Got a question? Type it here and click Ask. 42 Chapter 2 C H A P T E R 3 3 Using Your Computer Your PowerBook has many built-in features and expansion capabilities you can use to customize and expand your computer to fit your needs. These include the following: m Universal Serial Bus (USB) for connecting additional equipment to your PowerBook, such as printers, scanners, joysticks, keyboards, digital cameras, and floppy disk drives. m FireWire for connecting high-speed equipment, such as digital video cameras and external hard disks. m The latest in communications technologies, such as a 56K modem, infrared, 10/100/1000Base-T Ethernet, and AirPort wireless Internet and networking. m The ability to use your PowerBook with an external monitor, video projector, or television, including support for video mirroring and creating an extended desktop. Use your PowerBook’s built-in video support to do presentations, work with an external monitor, or play DVD-Video discs on your television. m A long-lasting battery, one Type II PC Card/CardBus slot, and more. To learn about what you can do with your PowerBook, start with the information in this chapter. Additional information can be found in Mac Help (see page 42) and on the many Apple Internet Web sites. 43 Universal Serial Bus (USB) Your PowerBook comes with two USB ports, which you can use to connect many types of external devices, including printers, scanners, digital cameras, game pads, joysticks, keyboards, and floppy disk drives. USB makes it easy to connect external equipment. In most cases you can connect and disconnect a USB device while the computer is running. Once you connect the device, it is ready to use. You don’t need to restart or reconfigure your computer. 1 2 G ™ Æ W Using USB Devices To use a USB device with your computer, simply connect the device to the computer. Your computer automatically loads the correct software whenever you attach a new device. Note: Apple has already included software to work with many USB devices. When you connect a USB device, if your PowerBook cannot find the correct software, you can either install the software that came with the device or follow the onscreen prompts to use the Internet to locate, download, and install the correct software. USB Devices and Battery Power USB devices, such as joysticks and keyboards, that get power from the USB connection instead of a separate power adapter can be used with your PowerBook. However, these types of USB devices can cause your PowerBook battery to become depleted faster. If you are going to have a device connected for an extended period, it is a good idea to plug in the power adapter. 44 Chapter 3 Using Multiple USB Devices at the Same Time Your PowerBook has two USB ports. If you want to use more than one device on the same USB port, purchase a USB hub. The USB hub connects to an open port on your computer and provides additional USB ports (usually four or seven). G ™ Æ W USB hub For More Information on USB Additional information on USB is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “USB.” You can also find information on the Apple USB Web site at www.apple.com/usb For information on USB devices available for your computer, check the Macintosh Products Guide at www.apple.com/guide Using Your Computer 45 FireWire Your computer has one FireWire port. FireWire lets you easily connect and disconnect external high-speed devices—such as digital video (DV ) cameras, printers, scanners, and hard disks. You can connect and disconnect FireWire devices without restarting your computer. G ™ Æ W These are some of the things you can do with FireWire: m Connect a digital video camera and capture, transfer, and edit high-quality video directly on your computer using video editing software such as iMovie. m Connect an external FireWire hard disk drive and use it to back up data or transfer files. A FireWire hard disk icon appears on your desktop after you connect the drive to your PowerBook. m Start up from an external FireWire hard disk. Connect an external FireWire disk (with a valid System Folder installed on it) and then do the following: m In Mac OS 9, open the Startup Disk control panel and click the FireWire disk. m In Mac OS X, open the Startup Disk pane of System Preferences and click the FireWire disk. m Restart your computer. Using FireWire Devices To use a FireWire device with your computer, connect the device to the computer and install any software that came with the device. Your computer automatically senses when you attach a new device. 46 Chapter 3 FireWire Devices and Battery Power FireWire devices, such as certain external hard disks that get power from the FireWire connection instead of a separate power adapter can be used with your PowerBook. However, these types of FireWire devices can cause your PowerBook battery to become depleted faster. If a device will be connected for an extended period, it is a good idea to plug in the power adapter. Note: The FireWire port is designed to support power for FireWire devices (up to 7 watts maximum). You can connect multiple devices to each other and connect the “daisy-chain” of devices to the FireWire port on your computer, but only one device should get power from the computer. The rest of the devices in the daisy-chain should be powered by separate power adapters. Connecting more than one FireWire device that gets power from the computer may cause problems. If a problem occurs, shut down the computer, remove the FireWire devices, and restart your computer. FireWire Target Disk Mode If you want to transfer files between your PowerBook and another FireWire-equipped computer, or you have a problem that prevents your computer from starting up, you can use FireWire Target Disk Mode to connect to another computer. The computer you connect your PowerBook to must have FireWire version 2.3.3 or later installed. Use Apple System Profiler, available in the Apple menu in Mac OS 9 and in the Utilities folder in the Applications folder in Mac OS X, to check the version of FireWire installed on your computer. Important To connect your PowerBook in FireWire Target Disk Mode, follow these steps: 1 Make sure that your PowerBook is shut down. 2 Use a FireWire cable with a standard 6-pin connector on each end to connect your PowerBook to another FireWire-equipped computer. 3 Start up your PowerBook and immediately hold down the T key. Your PowerBook display shows the FireWire logo, and the PowerBook internal hard disk icon appears on the desktop of the other computer. 4 When you are finished transferring files, drag the PowerBook hard disk icon to the Trash. 5 Press the Power button on the PowerBook to shut it down and then disconnect the FireWire cable. For More Information on FireWire Additional information on FireWire is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “FireWire.” You can also find information on the Apple FireWire Web site at www.apple.com/firewire Using Your Computer 47 PC Cards You can expand your computer’s capabilities using the PC Card slot. Your PowerBook has one PC Card slot that accepts Type I and Type II PCMCIA cards, including CardBus-format cards. You can insert a PC Card when your computer is on, off, or in sleep. Eject button G ™ Æ W PC Card slot The Apple AirPort Card is installed in a slot inside your computer. It does not go in the PC Card slot the way many third-party wireless cards do. The AirPort Card will not work if it is installed in the PC Card slot and will cause your computer to function improperly. Important Inserting and Ejecting a PC Card When inserting a PC Card, make sure the label is facing up and the card is level. You’ll feel some resistance as you slide the card in. When the card is firmly seated in the slot, it clicks into place and an icon appears on the desktop. You can eject a PC Card when your computer is on or off, but not when it is in sleep. To eject a PC Card: 1 If the computer is turned on, drag the card’s icon to the Trash. 2 Push the PC Card eject button once to release the button. 3 Push the button again to eject the card. 4 Pull the card out of the slot and then push the eject button again to set it flush against the computer. For More Information on PC Cards For information on the PC Cards available for your PowerBook, check out the Macintosh Products Guide at www.apple.com/guide 48 Chapter 3 AirPort Wireless Internet and Networking Your PowerBook is AirPort-ready. It has a built-in antenna, and an AirPort Card may already be installed in it. AirPort offers an easy and affordable way to provide wireless Internet access anywhere in the home, at work, or in the classroom. Instead of using traditional cables, AirPort uses wireless local area network (LAN) technology to provide wireless communication between multiple computers. Through a wireless network you can set up access to the Internet, transfer files, play multiplayer games, and more. Note: Wireless Internet access requires an AirPort Card, AirPort Base Station, and Internet access (fees may apply). Some Internet service providers are not currently compatible with AirPort, including America Online. Range may vary with site conditions. How AirPort Provides Wireless Internet Access With AirPort, you set up a wireless connection to a device known as a base station, which has a physical connection to the Internet. AirPort technology works like a cordless telephone. The AirPort Card in the computer makes a wireless connection to the base, which is connected to the telephone line. Connection to the Internet AC outlet AirPort Base Station ® For More Information on AirPort To purchase an AirPort Base Station, contact your Apple-authorized dealer or go to the Apple Store at www.apple.com/store Additional information on AirPort is available in AirPort Help. Choose Help Center from the Help menu and click the AirPort Help link. You can also find information on the Apple AirPort Web site at www.apple.com/airport Using Your Computer 49 Ethernet (10/100/1000Base-T) Your computer comes with built-in 10/100/1000 megabit per second (Mbps) twisted-pair Ethernet networking capability, which you can use to connect to a network or to a cable or DSL modem. G G ™ Æ W Connecting to a network gives you access to other computers. You may be able to store and retrieve information, use network printers, modems, and electronic mail, or connect to the Internet. You can also use Ethernet to share files between two computers or set up a small network. The Ethernet port on your PowerBook auto-detects other Ethernet devices. You don’t need an Ethernet crossover cable when connecting to other Ethernet devices. m Use 2-pair category 3 Ethernet cables to connect to a 10Base-T Ethernet network. m Use 2-pair category 5 Ethernet cables to connect to a 100Base-T Ethernet network. m Use 4-pair category 5 Ethernet cables to connect to a 1000Base-T Ethernet network. For More Information on Using Ethernet Additional information, including setting up an Ethernet network and transferring files using Ethernet, is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “Ethernet” or “network.” For information on networking products you can use with your PowerBook, check the Macintosh Products Guide at www.apple.com/guide 50 Chapter 3 Infrared (IrDA) Because your PowerBook is equipped with infrared (IR), you can exchange files and data without using wires. The type of IR used is the industry-standard IR communication method known as IrDA. G ™ Æ W You can use infrared to share files with another IrDA-equipped computer, communicate with other infrared devices such as handheld organizers, connect to an infrared network, and even print on an infrared printer. Sharing files using infrared is the same as sharing files using Ethernet, except that AppleTalk and TCP/IP are set to Infrared instead of Ethernet. File sharing and IrDA printing are not supported in Mac OS X. Note: You cannot share files with a computer that only supports IRTalk (a non-standard IR communication method used by some older computers). Making an Infrared Connection To connect to another computer using infrared: 1 Position the IR windows of the two computers so that they are directly facing and within one meter of each other. 2 Configure AppleTalk and TCP/IP to communicate using infrared. 3 Make sure that file sharing is turned on in the File Sharing control panel in Mac OS 9. For More Information on Infrared Information on configuring the Mac OS to communicate using infrared and setting up file sharing is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “infrared” or “file sharing.” Using Your Computer 51 External Video Support (VGA and S-Video) Your computer has a monitor port that allows you to directly connect a monitor with a VGA-style adapter or other external video device such as a video projector. The TV out port (also known as an S-video out port) on your computer lets you connect to a television, videocassette recorder ( VCR), or video projection system using either an S-video or composite video cable (available at your local electronics store). You can use TV out to display images on a television, record computer images on a VCR, or play DVD-Video discs on your television. If the device you want to connect does not have S-Video, you can use the Composite-to-S-video adapter that came with your PowerBook. G ™ Æ W ™ External monitor port VGA monitor cable Æ TV out port Composite-to-S-video cable When an external monitor or television is connected, you can either have the same image appear on both the internal display and the external monitor (known as video mirroring) or use the external monitor to extend the size of the Mac OS desktop (known as extended desktop mode). Note: Because of the display limitations of most televisions, images displayed on the television screen will be of lower quality than those on the built-in display or an external monitor. 52 Chapter 3 Connecting an External Monitor To connect an external monitor to your computer: 1 Turn off the external monitor. 2 Connect the monitor cable to your PowerBook. 3 Turn on the external monitor. 4 Hold down the Command (x) key and press the Brightness up/F2 key ( ) to auto-detect the new monitor. 5 Adjust the resolution on the external monitor: m In Mac OS 9, click the Resolution portion of the Control Strip. To see a list of all possible resolutions, press the Control key when you click Resolution. m In Mac OS X, click the Display tab on the Displays pane of System Preferences or use the Displays icon in the menu bar. For information on the supported external monitor resolutions, see “External Monitor in Extended Desktop or Video Mirroring Mode” on page 97. To display the same image on the PowerBook display and an external monitor, turn Video Mirroring on in the Control Strip in Mac OS 9 or with the Display icon in the menu bar in Mac OS X. You can switch between video mirroring and extended desktop mode by pressing the Command (x) key and the Brightness down/F1 key ( ). Color Depth Resolution Video Mirroring For optimal mirroring performance, set the built-in display and the external monitor to the same resolution and color depth. Important Using Your PowerBook With the Display Closed You can use your PowerBook with the display closed if the computer is connected to an external monitor, keyboard, mouse, and the power adapter. To operate your computer with an external monitor attached and the display closed, do the following: 1 Connect a USB keyboard and mouse to your PowerBook. 2 Close the PowerBook display to put the computer to sleep. 3 Follow the steps in the previous section to connect your PowerBook to an external monitor. 4 Wait a few seconds and then press any key on the external keyboard to wake the PowerBook. Using Your Computer 53 Connecting a Television, VCR, or Other Video Device To connect a device to the TV out port: 1 Connect an S-video cable to the TV out port (Æ) on your PowerBook (or use the adapter to connect a composite video cable) and connect the other end to your device. 2 If you want to send the sound from your PowerBook to the device, connect a miniplug-toRCA cable (not included) from the headphone port (f) on your PowerBook to the audio input ports on your device. 3 Turn on the external device. 4 Hold down the Command (x) key and press the Brightness up/F2 key ( ) to auto-detect the TV monitor. 5 Adjust how the images are displayed on the device: m In Mac OS 9, use TV Mirroring in the Control Strip. TV Mirroring m In Mac OS X, use the Displays pane of System Preferences. For More Information on Using an External Monitor or TV Additional information on using and configuring an external monitor is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “monitor.” 54 Chapter 3 Battery When the external power adapter is not connected, your computer draws power from its battery. You can determine the charge left in your battery by looking at the battery level indicator lights on the battery itself. The lights glow to show how much charge is left in the battery. The indicator lights remain lit for a few seconds after you press the button. You can check the charge with the battery in or out of your PowerBook. If only one flashing light is on, very little charge is left. If no lights are visible, the battery is completely drained and the computer will not start up unless the power adapter is connected. Plug in the power adapter for several hours to let the battery recharge. Important Battery Battery LEDs Removing and Replacing the Battery To remove the battery: m Shut down your PowerBook or put it to sleep. Turn it over and locate the battery release latch. Slide the latch to the side and gently remove the battery. Latch Battery Using Your Computer 55 Swapping Batteries While the Computer Is in Sleep If your battery runs low while you are working, you can put your PowerBook to sleep and replace the battery with a charged one. The internal backup battery provides enough power to maintain the contents of RAM for three minutes while you change the battery. Charging a Battery When the power adapter is connected, the battery is recharged whether the computer is off, on, or in sleep. A light appears on the power adapter plug. An amber light indicates that the battery is being charged. A green light indicates that the battery is fully charged. The battery will recharge more quickly if the computer is off or in sleep. You can monitor the battery charge level. m In Mac OS 9, use the battery charge level indicator in the Control Strip. Battery charge level indicator m In Mac OS X, use the battery icon in the menu bar. To maximize the life of your PowerBook battery, use the power adapter whenever possible. Calibrating a New Battery for Best Performance To get the longest running time from a new PowerBook battery, let the battery run down during the first week of use and then fully charge it one time. Follow these steps: 1 Plug in the power adapter and fully charge your PowerBook battery until the battery indicator lights and the onscreen meter indicate that the battery is fully charged. 2 Disconnect the power adapter and use your PowerBook until you see the first low battery warning dialog box on your screen. 3 Connect the power adapter and leave it connected until the battery is fully charged again. You only have to fully discharge and then charge your battery once to calibrate it. After that, you can connect and disconnect the power adapter when the battery is at any charge level. Important 56 Chapter 3 Battery-Conservation Tips The amount of work time your PowerBook battery can provide before you need to recharge it depends on the equipment you’re using with your computer and the steps you take to conserve power while you work. To conserve battery power, do one or more of the following: m Disconnect bus-powered USB or FireWire devices when they are not in use. m Quit open applications that you are not using. m Remove CD-ROM and DVD-ROM discs when they are not in use. m Reduce screen brightness using the brightness controls on the PowerBook keyboard. m Put the computer in sleep whenever your work is interrupted. m In Mac OS 9, select “Turn off the built-in display instead of dimming it” on the Advanced Settings tab of the Energy Saver control panel You can also: m Set the hard disk to spin down after a short time. m Set your PowerBook to sleep after inactivity of five minutes or less. To access your computer’s energy settings: m In Mac OS 9, use Energy Settings in the Control Strip. m In Mac OS X, use the Energy Saver pane of System Preferences. For More Information on Your PowerBook Battery Additional information is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “battery.” Using Your Computer 57 DVD-ROM Drive All the software necessary to use your computer and connect to the Internet is already installed on your PowerBook. ( You need to use the PowerBook CDs that came with your computer only if you are having problems and need to reinstall system software.) However, if you purchased additional software with your PowerBook, you can install or run programs from CD and DVD discs using the optical DVD-ROM drive. Note: If you have older software that comes on floppy disks, contact the software manufacturer to see if the software is available on a CD-ROM disc or purchase a third-party external floppy disk drive (such as an LS120/SuperDisk) from your Apple dealer or the Apple Store (www.apple.com/store). Inserting a CD or DVD Disc To install or use programs from a CD or DVD disc, follow these steps: 1 With the computer turned on, insert the disc (with the label facing up) into the drive slot until you feel the drive catch the disc and take it the rest of the way in. ® Emergency eject hole Paper clip 2 When the icon for the disc appears on the desktop, the disc is ready to use. Your PowerBook’s optical DVD-ROM drive supports standard circular 12 cm and 8 cm discs. Irregularly shaped discs and discs smaller than 8 cm are not supported. Non-circular discs may become lodged in the drive. Important 58 Chapter 3 Ejecting a Disc You eject a disc by dragging the disc icon to the Trash or pressing and holding the Media Eject ( ) key on the keyboard. If you can’t eject the disc, try the following: m Quit any applications that may be using the disc and try again. m Restart your computer and hold down the trackpad button during startup until the disc ejects. m If that does not work, insert the end of a paper clip into the manual eject hole (located on the far right side of the drive slot on the DVD-ROM drive) to press the internal eject button. Your PowerBook must be turned on. Playing DVD Discs You can also use the DVD drive to play DVD-Video discs on your PowerBook. Insert the DVD disc and do the following: m In Mac OS 9, choose Apple DVD Player from the Apple (K) menu. m In Mac OS X, use the Apple DVD Player application, located in the Applications folder on your hard disk. If you use S-video to connect your PowerBook to a TV (see page 52) so that you can watch a DVD-Video on the TV screen, select 720 x 480 NTSC (in the United States) or 720 x 576 PAL (in Europe and other regions). m In Mac OS 9, use the Resolution portion of the Control Strip. m In Mac OS X, use the Display tab of the Displays pane of System Preferences. Note: When your PowerBook is connected to an external monitor, DVD playback is only available in extended desktop mode. You can’t use video mirroring for DVD playback. You can easily connect your PowerBook to your stereo system. Use a miniplug-to-RCA cable (not included) to connect the headphone port (f) on your PowerBook to the audio input ports on your stereo. For More Information on Your DVD Drive For instructions on using Apple DVD Player, open the player and then choose Apple DVD Player Help from the Help menu. Using Your Computer 59 Optional CD-RW Drive If your PowerBook came with a CD-RW drive, you can record your favorite music, programs, and files on CD-R and CD-RW discs. You can create your own music CDs and play them on any standard audio player. You can also record computer files, such as applications, documents, or other digital files, on a recordable CD. With a CD-R (CD-Recordable) disc you can record information on the disc once. Although you can’t change the recorded information, you may be able to add more information until the disc is full, depending on the application you use. See the documentation that came with your application for specific information about recording on your CD-R disc. It is best to use CD-R discs for recording audio CDs, because most audio CD players cannot read CD-RW discs. With a CD-RW (CD-Rewritable) disc you can save and change information on your CD multiple times. However, some software for recording media files on CDs, such as the iTunes Disc Burner feature, can record data on the disc only once. Inserting a CD Disc To install or use programs from a CD disc, follow these steps: 1 With the computer turned on, insert the disc (with the label facing up) into the drive slot until you feel the drive catch the disc and take it the rest of the way in. 2 When the icon for the disc appears on the desktop, the disc is ready to use. Your PowerBook’s optical CD-RW drive supports standard circular 12 cm discs. Irregularly shaped discs and discs smaller than 12 cm are not supported. Non-circular discs may become lodged in the drive. Important For information about how to use iTunes to record music files on a CD, see the online help for iTunes in the Help Center. Ejecting a Disc You eject a disc by dragging the disc icon to the Trash or pressing and holding the Media Eject ( ) key on the keyboard. If you can’t eject the disc, try the following: m Quit any applications that may be using the disc and try again. m Restart your computer and hold down the trackpad button during startup until the disc ejects. 60 Chapter 3 Keyboard Controls and Programmable Function Keys You can quickly adjust settings such as volume and screen brightness and eject a CD or DVD disc using the keyboard controls. Your PowerBook also has five additional keys that you can set up to open your frequently used applications or documents in Mac OS 9. These keys are known as programmable (or hot) function keys. For example, you can use these keys to open your Web browser, word processor, or favorite game. Once applications are open, you can use the keys to switch quickly between them. - Volume controls Hot function keys ¤ Brightness Media Eject key controls ® Function (Fn) key Assigning Programmable Function Keys In Mac OS 9, the first time you press one of the function keys, a dialog box appears that lets you assign any of the function keys to an application. After that, you can change function key assignments using the Keyboard control panel. Using the Standard Function Keys You can quickly change a key from a control or programmable function key to a standard function key by pressing the Fn key while you press the other key. You can also use the Keyboard control panel in Mac OS 9 to reverse the keys so that the standard function keys are primary and the screen controls and programmable function keys are secondary. ( You would hold down the Fn key to change the screen brightness, for example.) In Mac OS X, use the Keyboard pane of System Preferences to control the function keys. Using Your Computer 61 Using the Embedded Numeric Keypad Most desktop computer keyboards have a numeric keypad in addition to the regular keyboard keys. Your PowerBook keyboard has a numeric keypad incorporated in the standard keyboard keys. Keys used for the numeric keypad have a smaller secondary label. Numeric keypad Num Lock key ® To use the numeric keypad, press the Num Lock key on the keyboard. The light next to the Num Lock key turns on, indicating that the keypad is active. When you’re finished, press the Num Lock key again to turn it off. Note: When the numeric keypad is active, other keys and keyboard equivalents for menu commands (such as x-Q to quit) are deactivated. For More Information on Keyboard Controls Additional information on configuring the keyboard controls and programmable function keys is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “keyboard.” 62 Chapter 3 Security Slot and Keyboard Lock You can purchase a security cable and lock to protect your PowerBook. With a lock, you can secure your computer to a desk or table. Your PowerBook also comes with a keyboard locking mechanism. When the keyboard lock is engaged, the keyboard can’t be flipped up for access to the internal components of the computer, including the memory. ® Sample locking device with security cable Security slot The keyboard locking mechanism is in the small plastic tab to the left of the Num Lock key, which also contains the Num Lock indicator light. Your PowerBook comes with the keyboard unlocked. To lock the keyboard, use a small flathead screwdriver to the turn the screw clockwise 1/2 turn. A small tab prevents the keyboard from being removed. Note: The screw that turns the plastic tab has a small notch on one side that you can use to determine if the keyboard is locked. If the notch in the screw is on the top, the keyboard is unlocked. If the notch in the screw is on the bottom, the keyboard is locked. For More Information on Security Options Additional information on the software security features of your PowerBook, including multiple user passwords and file encryption, is available in Mac Help (see page 42). Choose Mac Help from the Help menu and search for “security” or “multiple users.” Note: If you are using Mac OS 9, the Password Security control panel used on older computers is not compatible with your PowerBook and is not installed on your computer. Using Your Computer 63 C H A P T E R 4 4 Working With Your Operating System An operating system, or OS, is your computer’s desktop environment that defines how the items on your desktop are represented and how you interact with them. Each OS has a different look and feel. Your computer comes with Mac OS 9 installed as the default operating system. The first time you start your computer, it starts up using Mac OS 9. Your computer also comes with Mac OS X and Classic, a technology that allows you to use Mac OS 9 applications inside Mac OS X. Some software applications have not yet been optimized to work with Mac OS X or Classic. They perform best in Mac OS 9. If you use only Mac OS 9–compatible software and do not need the special features of Mac OS X, continue to start up your computer in Mac OS 9. This chapter describes some of the features of Mac OS X and Classic and how to switch your OS. 65 About Mac OS X Start up using Mac OS X and explore its advanced technologies, such as the elegant new user interface, incredible graphics capabilities, and added system stability and performance. Mac OS X manages your computer processes so you can concentrate on what you want to do. You don’t need to worry about restarting your computer if something goes wrong with one software application. Mac OS X shuts down just that application so you can keep working without interruption. The Mac OS X virtual memory manager allots the amount of memory your software applications need to run efficiently. When you’re ready to learn more about Mac OS X, read Welcome to Mac OS X. This book introduces the features of Mac OS X and provides tips for Mac OS 9 users on how to use Mac OS X to perform common Mac OS 9 tasks. If you experience any problems while learning about Mac OS X, see the Troubleshooting tips in the back of the book or choose Mac Help from the Help menu in Mac OS X. Because Mac OS X is already installed on your computer, you don’t need to follow the installation instructions in Welcome to Mac OS X. Instead, follow the instructions in Welcome to Mac OS X to log in and begin using Mac OS X. Important Information About Software and Mac OS X For information about the compatibility of software applications with Mac OS X, or to read more about Mac OS X, check the Apple Web site: guide.apple.com/macosx/ Using Classic in Mac OS X In addition to using Mac OS X applications, you can continue to use Mac OS 9 applications in the special Classic environment. Classic works in the background to access Mac OS 9 features and software applications. When you start up Classic, Mac OS 9 software works in Mac OS X just as it does in Mac OS 9, but doesn’t benefit from Mac OS X features such as the look of the new interface. Simply open a Mac OS 9 application or double-click a document created in a Mac OS 9 application. If Classic isn’t running, it starts up. Classic continues to run in the background, even if no Mac OS 9 applications are open, so applications and documents open faster and more easily. You can set your computer to start up Classic automatically when you log in to Mac OS X. Choose System Preferences from the Apple (K) menu, click Classic, and select “Start up Classic on login to this computer.” To quit the Classic environment, click Stop in the Classic pane of System Preferences. You can save any unsaved changes to your Classic documents and quit Classic. Do not remove the Mac OS 9 operating system from your computer. For Classic to work, Mac OS 9 must be installed. Important 66 Chapter 4 Switching Between Operating Systems Your computer is set to use Mac OS 9. You can switch between Mac OS 9 and Mac OS X. Once you’ve set your computer to use OS X, it will always start up using OS X until you set it to use Mac OS 9. To set your computer to start up using Mac OS X: 1 In Mac OS 9, choose Control Panels from the Apple (K) menu, then choose Startup Disk. 2 In the Startup Disk control panel, double-click the hard disk that contains your operating systems and select the Mac OS X System folder as your startup disk. You can click the triangle to the left of the hard disk icon to see the System folders installed on it. Restart your computer. Note: Because Apple frequently releases new versions and updates to its system software, the version number of the Mac OS X and Mac OS 9 operating systems in this manual may be different from those installed on your computer. Working With Your Operating System 67 To set your computer to start up using Mac OS 9: 1 Choose System Preferences from the Apple (K) menu and click Startup Disk. 2 Select the Mac OS 9 folder as your startup System Folder. (If the icons are dimmed, click the lock icon at the bottom of the pane and type the user name and password that you created previously in the Setup Assistant. See Welcome to Mac OS X for more information about logging in as an administrator.) 3 Restart your computer. Some tasks and software applications require your computer to start up using Mac OS 9. You can change the Mac OS your computer uses as often as you like. Need Help? For more information about the features of your Macintosh, choose Mac Help from the Help menu and click any of the blue underlined text. You can also type a question in the Search field and press Return on the keyboard. 68 Chapter 4 C H A P T E R 5 5 Working Inside Your Computer This chapter provides information and instructions for working inside your computer. Instructions are provided for the following procedures: m “Installing Additional Memory” on page 69 m “Removing the Internal Hard Disk” on page 78 m “Installing an AirPort Card” on page 87 Warning Apple recommends that you have an Apple-certified technician install memory or remove the internal hard disk. Consult the service and support information that came with your computer for instructions on how to contact Apple for service. If you attempt any of these procedures and damage your equipment, such damage is not covered by the limited warranty on your computer. Installing Additional Memory Your computer comes with two memory slots, one above the other, that you access by removing your PowerBook keyboard. Your computer comes with a 128 megabyte (MB) Synchronous Dynamic Random-Access Memory (SDRAM) module installed in the lower slot. The upper memory slot can accept a SDRAM module that meets the following specifications: m Small Outline-Dual Inline Memory Module (SO-DIMM) format m 1.25 inch or smaller m 64, 128, 256, or 512 MB m 144-pin m PC-133 Type RAM SDRAM from an earlier PowerBook that meets these specifications can be used with your PowerBook. The maximum amount of RAM you can install in your PowerBook is 1 GB, using 512 MB DIMMs in both the upper and lower RAM slots. 69 Installing Additional RAM 1 Shut down your computer. Disconnect the power adapter, phone cord, and any other cables connected to the computer. 2 Flip the computer over and remove the battery. This prevents you from accidentally turning on the computer while installing memory. Latch Battery The internal components of your PowerBook may be hot. If you have been using your PowerBook, wait 30 minutes after shutting down your computer to let the internal components cool down before continuing. Warning 70 Chapter 5 3 Make sure that the keyboard locking screw is not in the locked position. Your new PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step. ® 4 Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F9 keys) and then lift the top portion of the keyboard. ® Working Inside Your Computer 71 5 Lift the top portion of the PowerBook keyboard up slightly near the top row of keys and pull it back far enough to displace the small tabs that hold the bottom of the keyboard in place. ® 6 Flip the keyboard over and lay it on the palm rests and trackpad. ® 7 72 Chapter 5 Touch a metal surface inside the computer to discharge any static electricity. 8 Locate the upper RAM expansion slot. Lower RAM slot (filled) Upper RAM slot ® 9 Hold the RAM expansion card at a 30-degree angle. Line up the notch in the card with the small tab in the RAM expansion slot. Then push the RAM expansion card into the expansion slot. Insert RAM expansion card at a 30o angle ® 30O You may feel some resistance. If you are having trouble inserting the card, try pushing one side at a time. Working Inside Your Computer 73 10 Gently push the RAM expansion card down until the two snaps on either side of the card lock into place. ® 11 Flip the keyboard back on top of the opening in your PowerBook and insert the small tabs at the bottom of the keyboard into the openings in the PowerBook case. ® 74 Chapter 5 12 Pull down on the keyboard release tabs (located to the left of the F1 and F9 keys) and then press down on the top portion of the keyboard. ® 13 Let go of the keyboard release tabs to secure the keyboard in place. 14 Turn the PowerBook over and replace the battery. 15 Reconnect the power adapter and any other cables that were attached. Working Inside Your Computer 75 Making Sure Your Computer Recognizes the New Memory After installing additional memory in your PowerBook, check whether the computer recognizes the new memory. Do the following: 1 Start up your computer. 2 When you see the Mac OS desktop, choose About This Computer from the Apple (K) menu. In Mac OS 9 Total memory installed in your PowerBook In Mac OS X Total memory installed in your PowerBook 76 Chapter 5 The total includes the amount of memory that originally came with the computer plus the new memory you added. For a more detailed breakdown of the amount of memory installed in your computer, use Apple System Profiler. Under Mac OS 9, choose Apple System Profiler from the Apple (K) menu. Under Mac OS X, open the Applications folder, then open the Utilities folder, and double-click the Apple System Profiler application to open it. If the memory is not recognized or your computer does not start up correctly, shut down your PowerBook and check the instructions again to make sure that the memory you installed is compatible with this PowerBook and that it is installed correctly. If you still have problems, remove the memory and consult the service and support information that came with your computer for instructions on how to contact Apple for service. Working Inside Your Computer 77 Removing the Internal Hard Disk When the computer is shut down, you can remove the internal hard disk for maintenance or as a security measure. 1 Shut down your computer. Disconnect the power adapter, phone cord, and any other cables connected to the computer. 2 Place a towel or soft cloth on a table in front of you. The towel or cloth protects the keyboard and display of the PowerBook when you flip it over. Make sure that the towel covers an area large enough for your PowerBook and that it hangs over the edge of the table. 3 With the display open, carefully flip the PowerBook over and rest it on the edge of a table. Make sure the weight of the computer is on the table and not on the display. Soft cloth Important 78 Chapter 5 Top of display in your lap Do not open the display further than the angle shown above. 4 Remove the battery by sliding the latch to the left. Make sure to return the battery latch fully to the right. Warning The internal components of your PowerBook may be hot. If you have been using your PowerBook, wait 30 minutes after shutting down your computer to let the internal components cool down before continuing. 5 Using a Torx T-8 screwdriver, remove the eight screws that secure the bottom case of the PowerBook in the order shown in the illustration below. 1 4 3 2 5 8 7 6 Working Inside Your Computer 79 6 Carefully slide the bottom case away from you. 7 Pivot the bottom case up as shown in the illustration below. Do not twist the case from side to side. Slide the bottom case forward completely before lifting it up. If you feel any resistance when lifting the bottom case, double-check to make sure the bottom case is slid all the way forward and releases from the optical drive slot. Important 8 80 Chapter 5 Touch a metal surface inside the computer to discharge any static electricity. 9 Disconnect the connector cable from the logic board. Connector cable 10 With a Torx T-8 screwdriver, remove the two screws that secure the hard disk carrier to the mounting bracket and then gently remove the hard disk. Screws Working Inside Your Computer 81 Replacing the Hard Disk and Bottom Case Follow the steps in this section to replace the hard disk. 1 Remove the screw from the top of the hard disk mounting bracket. Screw 2 Battery bay tab Mounting bracket Lift the mounting bracket up and gently bend it around the first battery bay tab. The tab holds the bracket out of the way. Warning Lift the bracket just high enough to clear the battery bay tab. If you lift the bracket higher than the tab you risk damaging the bracket, and such damage is not covered by the limited warranty on your computer. 82 Chapter 5 3 Insert the two screws into the two rubber stoppers, and screw them into the left side of the drive. Then make sure that the bottom and left and right sides of the drive are covered by the Mylar sheath. Mylar sheath Rubber stopper Screw 4 Insert the right side of the drive first, then insert the left side of the drive. Use the holes in the drive carrier to line up the drive with the bracket. Working Inside Your Computer 83 5 Lift the mounting bracket over the battery bay tab and lower it to its original position. Replace the screw in the top of the mounting bracket, being careful not to overtighten it. Screw 6 Mounting bracket Connect the hard disk connector cable to the logic board. Connector cable 84 Chapter 5 7 Attach the bottom case to the computer and replace the eight screws in the order shown in the illustration below. Line up the notches on the right and left sides of the case. Then press down slightly to secure the case. Make sure the seams between the bottom case and the frame are closed. Check the outside edges and around the battery bay. Check the alignment of the eight screw holes to make sure the bottom case is properly positioned. 8 5 6 7 4 1 2 3 8 Replace the battery and turn the computer over. Working Inside Your Computer 85 9 Look at the optical drive slot to make sure that the case is properly secured. If a gap exists below the optical drive slot, gently pull the bottom of the optical drive slot toward you to secure the optical drive to the bottom case and remove the gap. ® Optical drive slot 10 86 Chapter 5 Reconnect the power adapter and any other cables that were attached. Installing an AirPort Card If your computer did not come with an AirPort Card, you can purchase one from your Appleauthorized dealer or from the Apple Store at www.apple.com/store and install it yourself or have it installed by an Apple-authorized service provider. To install an AirPort Card in your PowerBook, remove the back of your computer. Follow the instructions in the previous section, “Removing the Internal Hard Disk” on page 78, then follow these steps: 1 If your AirPort Card came with the AirPort adapter, remove the metal clip and pull the AirPort Card from the adapter. (The adapter and metal clip are not used with your PowerBook.) 2 Touch a metal surface inside the computer to discharge any static electricity. 3 Disconnect the AirPort antenna from its holder. AirPort antenna 4 Position the AirPort Card with the AirPort ID numbers and bar code visible and slide the card into the connector. Working Inside Your Computer 87 Make sure to slide the card all the way in until you feel that the card is securely attached to the connector. AirPort Card 5 Connect the AirPort Card to the end of the antenna cable. Make sure that the connector on the end of the antenna cable is straight before inserting it into the card. When it is connected, make sure the end of the antenna cable is secured by the small clip shown in the illustration below. Antenna clip 6 Fold the plastic tab on the AirPort Card over the top of the card. The plastic tab must be folded over the card. If the tab is not folded over, you will not be able to securely attach the bottom case to the computer. Important Attach the bottom case to the computer. Follow the instructions in the previous section, “Removing the Internal Hard Disk,” beginning on page 85. 88 Chapter 5 C H A P T E R 6 6 Troubleshooting Occasionally you may have problems while working with your PowerBook. Usually it’s because your software isn’t properly configured or you’re using applications or software extensions that are not compatible with the version of the Mac OS (system software) installed on your computer. Other less likely sources include problems with the Mac OS (usually fixed by reinstalling your computer’s system software or through a software update) and problems with your computer’s hardware, such as the memory or hard disk. When you experience a problem with your computer, it is important to remember that there is usually a simple and quick solution. When you encounter a problem, be aware of the conditions that led up to the problem. Making a note of things you did before the problem occurred will help you narrow down the possible causes of the problem and then find the answers you need. Things to note include m the applications you were using when the problem occurred (Problems that occur only with a specific application may indicate that the application is not compatible with the version of the Mac OS installed on your computer.) m any software that you recently installed, especially any software that may have added items to the System Folder (Certain applications install extensions that may not be compatible with the version of the Mac OS installed on your computer.) m any new hardware (such as additional memory or a peripheral) that you installed Information in This Chapter This chapter contains solutions to problems that prevent you from working with your computer, such as a system freeze or a computer that will not start up. You can find more troubleshooting information in Mac Help (see page 42) and on the Apple Support Web site at www.apple.com/support 89 Problems That Prevent You From Using Your Computer If the computer won’t respond or the pointer won’t move m Press the Command (x) and period keys at the same time and, if a dialog box appears, click Cancel. m If that doesn’t work, hold down the Option and Command (x) keys and then press the Esc key. If a dialog box appears, click Force Quit. Then save your work in any open applications and restart the computer to be sure the problem is entirely cleared up. m If you are unable to force the application to quit, press and hold the Power button (®) for a few seconds to shut down the computer. m If the computer still doesn’t respond, try to restart it by simultaneously pressing the Command (x) and Control keys on your keyboard and the Power button (®). m If that doesn’t work, locate the reset button (see page 20) on the back panel of your computer. Use the end of a paper clip to carefully press the button. Make sure the button returns to its original position, then press the Power button (®) to restart your computer. You may need to reset the date and time (using the Date & Time control panel in Mac OS 9 or the Date & Time pane of System Preferences in Mac OS X) after you use the reset button. If the problem occurs frequently, choose Mac Help from the Help menu. Look at the section on how to prevent and solve problems. You may need to check for extension conflicts or reinstall your computer’s system software. If the problem occurs only when you use a particular program, check with the program’s manufacturer to see if it is compatible with your computer. If the computer freezes during startup or you see a flashing question mark m In Mac OS 9, turn off your system extensions by starting up your computer while holding down the Shift key. Mac OS X does not use system extensions. To turn off extensions in Classic, do the following: m In Mac OS X, select Turn Off Extensions from the pop-up menu on the Advanced tab of Classic pane of System Preferences. Click Restart Classic. m If that does not work, start up your PowerBook while holding down the C key and at the same time insert your Mac OS 9 or Mac OS X system software CD. (Make sure the Caps Lock key is not engaged.) After the computer starts up, choose Mac Help from the Help menu. Look at the section on how to prevent and solve problems. You may need to check for extension conflicts or reinstall your computer’s system software. If using your system software CD is the only way you can start up your PowerBook, you need to reinstall your computer’s system software. For instructions, look in Mac Help or open the software installation or restore program and follow the onscreen instructions. 90 Chapter 6 If the computer won’t turn on or start up m Make sure the power adapter is plugged into the computer and into a functioning power outlet. m Your battery may need to be recharged. Press the small button on the battery (see page 55). You should see one to four lights indicating the battery’s level of charge. m If that does not work, locate the reset button (see page 20) on the back panel of your computer. Carefully press the button using the tip of a pen. Make sure the button releases after you have pressed it. Note: You may need to reset the date and time (using the Date & Time control panel in Mac OS 9 or the Date & Time pane of System Preferences in Mac OS X) after you use the reset button. m If that does not work, press the Power button (®) and immediately hold down the Command (x), Option, P, and R keys until you hear the startup sound a second time. m If you recently installed additional memory, make sure that it is correctly installed and that it is compatible with your computer. See whether removing it allows the computer to start up. m If you are still unable to start up your computer, see the service and support information that came with your PowerBook for information on contacting Apple for service. Troubleshooting 91 Restoring Your Computer Software Apple Software Restore completely erases the contents of your hard disk or partition and restores the original contents, including the original system software, factory settings, and applications that came with your computer Should you need to restore your computer software, use the Apple software restore CDs that came with your computer. First back up essential software and files, if possible Note: If you don’t want to erase the contents of your hard disk, you can reinstall just the system software or certain applications using the software install CDs or application CDs that came with your computer. For instructions on installing Mac OS 9 and Mac OS X, see the Welcome to Mac OS X booklet. 1 Make sure you have all the Apple software restore CDs that came with your computer. 2 Insert the first software restore CD into your drive. 3 Restart your computer and then hold down the C key so the computer starts from the CD. 4 Follow the onscreen instructions. The Setup Assistant opens to help you configure your computer in Mac OS 9. The first time you restart your computer using Mac OS X, the Setup Assistant opens to help you configure the Mac OS X settings. 92 Chapter 6 Other Problems If you have a problem with a software program m For problems with software from a manufacturer other than Apple, contact the manufacturer. Often software manufacturers provide updates to their software on their Web sites. You can configure your PowerBook to automatically check for and install the latest Apple software using the Software Update control panel in Mac OS 9 or the Software Update pane of System Preferences in Mac OS X. For more information, choose Mac Help from the Help menu and search for “software update.” If you have problems with your Internet connection m Make sure your telephone line or network cable is connected and functioning properly. m If you are using a dial-up Internet connection, make sure that your telephone cord is plugged into the modem port (marked with the icon W) and not the Ethernet port (marked with the icon G). m Choose Mac Help from the Help menu. There you will find how to locate your Internet settings and the contact information for your Internet service provider (if you used the Setup Assistant to get your Internet account). If you have a problem using your computer or working with the Mac OS m If the answers to your questions are not in this manual, look in Mac Help for instructions and troubleshooting information. m Check the Apple Support Web site at www.apple.com/support for the latest troubleshooting information and software updates. If you suspect a problem with your computer hardware m You can use the Apple Hardware Test CD to help determine if there is a problem with one of your computer’s components, such as the memory or processor. Locating Your Product Serial Number The serial number for your PowerBook is located on the inside wall of the battery bay. For instructions on removing the battery, see “Removing and Replacing the Battery” on page 55. Troubleshooting 93 A P P E N D I X A A Specifications This section provides basic product specifications. Additional information is available in Apple System Profiler on your hard disk and on the Internet at www.apple.com/powerbook and www.apple.com/support Apple System Profiler You can use Apple System Profiler to find out detailed information about your specific model of PowerBook, such as the amount of built-in memory, hard disk size, devices connected, and the product serial number. To access the information in Apple System Profiler: m In Mac OS 9, choose Apple System Profiler from the Apple (K) Menu. Click the triangles in the window to show and hide information in the different categories. m In Mac OS X, open Apple System Profiler, located in the Utilities folder inside the Application folder. 95 PowerBook Specifications Processor, Memory, and Hard Disk m Processor: PowerPC G4 processor with a minimum of 550 megahertz (MHz) m Memory: Minimum of 128 megabytes (MB); maximum of 1 gigabyte (GB) m Hard disk: Minimum 20 GB Video Memory and Graphics m Video memory: 16 MB DDR SDRAM m Graphics controller: ATI Mobility Radeon Modem m Modem standards: K56flex and V.90 m Modem speed: 56 kilobits per second (Kbps) Note: Download speeds vary with line conditions and the modem capabilities of your Internet service provider (ISP). FCC regulations limit ISP transmission speeds to 53 Kbps in the United States. AirPort Card m Wireless data rate: Up to 11 megabits per second (Mbps) m Range: Up to 150 feet (45 meters) in typical indoor use (varies with building) m Frequency band: 2.4 gigahertz (GHz) Power Adapter m Input: AC 100–240 volts ( V ), 50/60 hertz (Hz) m Output: DC 24 V, 1.875 A Battery m Output: DC 14.4 V m Capacity: 3840 milliampere-hours (mAh) 96 Appendix A External Monitor in Extended Desktop or Video Mirroring Mode With the display set to 1152 x 768 and millions of colors, an external VGA monitor supports the following resolutions m Up to millions of colors: 640 x 480, 640 x 870, 800 x 600, 832 x 624, 1024 x 768, 1152 x 870, 1280 x 960, 1280 x 1024, and 1600 x 1200 m Up to thousands of colors: 1280 x 960, 1280 x 1024, 1600 x 1200, 1792 x 1344, 1856 x 1392, and 1920 x 1440 Choosing a resolution greater than 1152 x 768 in video mirroring mode causes the image on the external monitor to scale down (not take up the entire screen) to match the 1152 x 768 resolution of the internal display. External Monitor in Display Closed Mode When the PowerBook display is closed, an external VGA monitor supports the following resolutions m Up to millions of colors: 640 x 480, 800 x 600, 1024 x 768, 1152 x 870, 1280 x 960, 1280 x 1024, 1600 x 1200, 1792 x 1344, 1856 x 1392, and 1920 x 1440 m Up to thousands of colors: 1792 x 1344, 1856 x 1392, and 1920 x 1440 External S-Video or Composite Television (NTSC) An external NTSC video device or TV supports the following resolutions m Up to millions of colors: 640 x 480, 720 x 480 (NTSC only), 800 x 600, 832 x 624, and 1024 x 768 at 60 Hz Specifications 97 External S-Video or Composite Television (PAL) An external PAL video device or TV supports the following resolutions m Up to millions of colors: 640 x 480, 720 x 576, 800 x 600, 832 x 624, and 1024 x 768 at 50 Hz Note: Playback of DVD movies on an external monitor or television reduces the amount of video memory available for display. Fewer colors may be available at certain higher resolutions. Size and Weight m Height: 1.0 in. (26 mm) m Width: 13.4 in. (341 mm) m Depth: 9.5 in. (241 mm) m Weight: 5.3 lbs. (2.4 kg) Note: Weight varies depending on configuration and manufacturing process. Operating Environment m m m m m 98 Appendix A Operating temperature: 50˚F to 95˚F (10˚C to 35˚C) Storage temperature: –13˚F to 140˚F (–25˚C to 60˚C) Altitude: 3048 m (10,000 ft.) maximum Shipping altitude: 10668 m (35,000 ft.) maximum Relative humidity: 20% to 80% noncondensing A P P E N D I X B B Care, Use, and Safety Information Cleaning Your PowerBook Follow these general rules when cleaning the outside of your computer and its components: m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings. m Don’t use aerosol sprays, solvents, or abrasives. Cleaning Your PowerBook Display To clean your PowerBook screen, do the following: m Shut down your PowerBook. m Dampen a clean, soft, lint-free cloth or paper with water only and wipe the screen. Do not spray liquid directly on the screen. Carrying Your PowerBook If you carry your PowerBook in a bag or briefcase, make sure that there are no loose items (such as paper clips or coins) that could accidentally get inside the computer through the slot for the DVD drive. Storing Your PowerBook If you are going to store your PowerBook for an extended period of time, do one of the following to prevent your PowerBook battery from becoming completely depleted: m Keep the power adapter connected. m Fully charge your PowerBook battery before storing the computer. m Fully charge and then remove your PowerBook battery when storing your computer (especially important when storing your computer for longer than 5 months). 99 Safety Instructions for Setting Up and Using Your Computer Plugging In the Power Adapter Always leave space around your power adapter. Do not use this equipment in a location where airflow around the power adapter is confined. Always disconnect the power adapter and remove the battery before opening the computer to perform procedures such as installing memory or removing the hard disk. Warning Use only the power adapter that came with your PowerBook computer. Adapters for other electronic devices (including other PowerBook models and other portable computers) may look similar, but they may damage your computer. If your power adapter came equipped with a three-wire grounding plug (a plug that has a third grounding pin), then this plug will fit only a grounded AC outlet. If you are unable to insert the plug into the outlet because the outlet is not grounded, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug! Connecting a Phone Line to the Internal Modem Always disconnect the phone cord before opening the computer to perform procedures such as installing memory or removing the hard disk. Do not connect a digital telephone line to the modem, because the wrong type of line could damage the modem. Warning Using Your PowerBook When using your PowerBook or when charging the battery, it is normal for the bottom of the case to get warm. The bottom of the PowerBook case functions as a cooling surface that transfers heat from inside the computer to the cooler air outside. The bottom of the case is raised slightly to allow airflow that keeps the unit within normal operating temperatures. Warning Do not place your PowerBook on a pillow or other soft material when it is on, as the material may block the air flow vents and cause the computer to overheat. Never turn on your computer unless all of its internal and external parts are in place. Operating the computer when it is open or missing parts can be dangerous and damage your computer. Warning 100 Appendix B General Safety Instructions For your own safety and that of your equipment, always take the following precautions. Disconnect the power plug (by pulling the plug, not the cord), remove the main battery, and disconnect the phone cord if any of the following conditions exists: m You want to remove any parts (leave the cords disconnected as long as the keyboard is open) m The power cord or plug becomes frayed or otherwise damaged m You spill something into the case m Your computer is exposed to rain or any other excess moisture m Your computer has been dropped or the case has been otherwise damaged m You suspect that your computer needs service or repair m You want to clean the case (use only the recommended procedure described earlier) The only way to disconnect power completely is to unplug the power cord and phone cords, and remove the battery. Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to. Important Be sure that you always do the following: m Keep your computer away from sources of liquids, such as drinks, washbasins, bathtubs, shower stalls, and so on. m Protect your computer from dampness or wet weather, such as rain, snow, and so on. m Read all the installation instructions carefully before you plug your computer into a wall socket. m Keep these instructions handy for reference by you and others. m Follow all instructions and warnings dealing with your system. Warning Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables. Warning Never push objects of any kind into this product through the openings in the case. Doing so may be dangerous and result in fire or a dangerous electric shock. Care, Use, and Safety Information 101 Ergonomics Keyboard and trackpad When you use the keyboard and trackpad, your shoulders should be relaxed. Your upper arm and forearm should form an angle that is slightly greater than a right angle, with your wrist and hand in roughly a straight line. This Not this Use a light touch when typing or using the trackpad and keep your hands and fingers relaxed. Avoid rolling your thumbs under your palms. This Not this Change hand positions often to avoid fatigue. Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist. Chair An adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so your thighs are horizontal and your feet flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturer’s instructions for adjusting the backrest to fit your body properly. You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you may lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that’s lower than the regular work surface. 102 Appendix B External mouse If you use an external mouse, position the mouse at the same height as your keyboard and within a comfortable reach. Built-in display Adjust the angle of the display to minimize glare and reflections from overhead lights and windows. You can adjust the brightness of the screen when you take the computer from one work location to another, or if the lighting in your work area changes. For more information Go to www.apple.com/about/ergonomics Care, Use, and Safety Information 103 Communications, Telephone, and Modem Regulation Information For information on FCC regulations, radio and television interference, and telephone and modem information as it relates to this product, see the files in the Communications Regulations folder, inside the Documents folder on your hard disk. Laser Information Making adjustments or performing procedures other than those specified in your equipment’s manual may result in hazardous radiation exposure. Warning Do not attempt to disassemble the cabinet containing the laser. The laser beam used in this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses, with this product increases the potential hazard to your eyes. For your safety, have this equipment serviced only by an Apple-authorized service provider. Your computer is a Class 1 laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets minimum safety requirements. A service warning label is located in a service-accessible area. The labels on your product may differ slightly from the ones shown here. Class 1 label Service warning label Laser Specifications Laser on pickup unit (when reading a CD) m Type: Semiconductor GaAlAs laser m Wavelength: 790 nm m Power out of objective lens: 3.3 mW m Beam divergence: horizontal 12° vertical 35° Laser on pickup unit (when reading a DVD) m Type: Semiconductor GaAs laser m Wavelength: 658 nm m Power out of objective lens: 6 mW m Beam divergence: horizontal 8.5° vertical 27° High-Risk Activities Warning This computer system is not intended for use in the operation of nuclear facilities, aircraft navigation or communications systems, or air traffic control machines, or for any other uses where the failure of the computer system could lead to death, personal injury or severe environmental damage. ENERGY STAR® As an ENERGY STAR® partner, Apple has determined that standard configurations of this product using the Mac OS 9 operating system meet the ENERGY STAR® guidelines for energy efficiency. The ENERGY STAR® program is a partnership with office product equipment manufacturers to promote energy-efficiency. Reducing energy consumption of office products saves money and reduces pollution by eliminating wasted energy.