User`s guide | Apple PRO 600E Printer User Manual

User's Guide
for
NovaJet® PRO 600e Printers
Americas Edition P/N 210131-2 Rev. C
(text P/N 210636-1)
Copyright ENCAD, Inc. 1998
NOVAJET®, ENCAD® and Quality Imaging Supplies™ are trademarks of ENCAD, Inc.
Macintosh is a trademark of Apple Computer Corp.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed, transmitted,
transcribed, stored in a retrieval system, or translated in any human or computing language, in
any form or by any means, electronic, mechanical, magnetic or otherwise, or disclosed to a
third party without the express written permission of ENCAD, Inc., 6059 Cornerstone Court
West, San Diego, CA 92121, U.S.A.
Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the
internet. The registered user of an ENCAD product whose manuals is distributed in this
fashion may print one copy for their personal use only.
REVISION HISTORY
Rev. A
Rev. B
Rev. C
April 1998
June 1998
July 1998
NovaJet PRO 600e User's Guide
WARRANTY CLAIMS
United States
ENCAD®, Inc., warrants its printers (“PRODUCT”) to be free from defects in workmanship and materials for a period of
one year from the date of purchase. In order to submit a Warranty claim, please contact the ENCAD Help Desk at (619)
452-4350.
ENCAD reserves the right to make changes or improvements to Products, without incurring any obligation to similarly alter
Products previously purchased.
Buyer’s sole and exclusive rights pursuant to this Warranty shall be for the repair or replacement of defective Product.
ENCAD specifically disclaims any and all other warranties, expressed or implied, including but not limited to, implied
warranties of merchantability and fitness for a particular purpose. In no event shall ENCAD be liable for any loss of profit
or other commercial damages, special, incidental or consequential damages, or any other damages or claims, whatsoever.
This Warranty gives Buyer specific legal rights, and Buyer may also have other rights that vary from state to state.
This Warranty applies only to printers purchased from ENCAD, or authorized ENCAD distributors or dealers. The intent
of this Warranty is to repair or replace defective Products subjected to normal wear and tear, when operated according to
ENCAD instructions.
This warranty does not cover damage to the Product resulting from the following:
·
·
·
·
·
Accident or negligence.
Unauthorized modification of the Product.
Adverse environmental conditions.
Service of the Product by other than an ENCAD authorized service provider.
Unauthorized or improper use, including but not limited to:
Use in applications for which the Product was not designed.
Using cartridges, ink, or media other than ENCAD QIS PRO 600e products.
Lubricating any part of the printer.
Internationally: Contact your dealer or distributor for warranty information.
Extended Warranty: An extended warranty is available for your ENCAD printer. Contact your
dealer/distributor or ENCAD for further details.
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NovaJet PRO 600e User's Guide
FCC Statement (U.S.A.)
The United States Federal Communications Commission has specified that the following notice be brought to the
attention of users of the ENCAD printers.
FEDERAL COMMUNICATIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASS B
DEVICE
Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
User Instructions:
If the equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment on and off, the user is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by ENCAD, Inc. could void the user’s authority to operate the
equipment.
Note: This product was FCC certified under test conditions that included the use of shielded I/O cables and connectors
between system components. To be in compliance with FCC regulations, the user must use shielded cables and connectors
and install them properly.
VDE Statement
Hiermit wird bescheinigt, daß der Drucker in Übereinstimmung mit den Bestimmungen der BMPT-AmstbIVfg 234/1991
funkentstört ist. Der vorschriftsmäßige Betrieb mancher Geräte (z.B. Meßsender) kann allerdings gewissen
Einschränkungen unterliegen. Beachten Sie deshalb die Hinweise in der Bedienungsanleitung.
Dem Zentralamt für Zulassungen im Fernmeldewesen würde den Inverkehrbringen dieses Gerätes angezeigt und die
Berechtigung zur Überprüfung der Serie auf die Einhaltung der Bestimmungen eingeräumt.
Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet apparell numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.
iii
NovaJet PRO 600e User's Guide
Material safety data sheet
To obtain information on the proper use, handling, and disposal of any ENCAD QIS ink, consult
the material safety data sheet included in the ink kit or obtain a copy from ENCAD, Inc. at:
6059 Cornerstone Court West
San Diego, California 92121-3734
(619) 452-4350
International users should contact their local dealer or distributors.
General Operating Safety
The use of a <HAR> cord set (rated 10A, 250VAC) with the proper plug configuration for the
country where the device will be used, is required for continued safety compliance.
Ein harmonisiertes (<HAR>) Netzkabel (min. 10A, 250V~) mit dem vorgeschriebenen
Netzstecker für das entsprechende Land in dem das Gerät installiert wird, ist unbedingt
notwendig für die elektrische Sicherheit.
El uso de cable poder <marcado HAR> (capacidad de 10A, 250V~), con el enchufe apropiado
para el país donde se use el producto, es requerido para acatamiento de seguridad eléctrica.
L' emploi d' un cordon surmoulé <HAR> (estimé 10A, 250V CA) avec la configuration de la
fiche convenable pour le pays où l' appareil sera utilisé, est exigé pour la conformité à la
sécurité continuée.
Other reference materials
In addition to this User Guide, the following additional guides are included with your printer:
Quick Start - Tells you how to assemble and install the printer's hardware.
Software Drivers - Readme files on the driver CD-ROM contain information for installing and
using the various drivers and utilities on the CD-ROM.
Manual conventions
➪
!
✓
iv
Indicates a procedure for you to follow in order to perform a specific
function. Read the accompanying explanatory text before following the
step-by-step procedure.
Indicates a warning. Ignoring the warning can damage the printer or result in an unsatisfactorily printed image.
Indicates a tip or suggestion that can make using the printer easier or improve your
printed images.
NovaJet PRO 600e User's Guide
Manual organization
It is not necessary to read this manual from cover to cover. Reading Chapters 1 through 3 will
give you an understanding of printer's basic operation. Your particular needs will determine how
you use the rest of the guide.
Chapter 1 Introduction - Introduces the printer and provides basic guidelines for getting the
best print quality.
Chapter 2 Getting started - Describes the printer's components and explains the basic steps
needed for using the printer after it has been assembled and connected to your computer.
Includes procedures for installing and priming ink cartridges and loading media.
Chapter 3 Setting printer options - Explains how to use some of the printer's features.
Chapter 4 Maintenance - Includes instructions for periodic maintenance functions such as
refilling ink reservoirs, replacing ink cartridges, and periodic cleaning of the ink cartridges and
service station.
Appendix A Calibration - Explains what to look for in the calibration plots and how to make the
adjustments.
Appendix B Installing additional memory - Explains how to install additional memory in the
printer.
Appendix C Menu tree - Explains the menu structure.
Appendix D Technical information - Lists the technical specifications for printer.
Appendix E Serial Communication and cabling - Provides the printer's serial cable requirements and details on setting serial communication parameters.
Appendix F Error messages
Appendix G Glossary
Appendix H Supplies - Includes a complete list of ENCAD media, ink, cartridges, and spare
parts and information for ordering supplies for your printer.
Appendix I Troubleshooting - Provides answers to commonly asked questions and solutions to
typical problems.
v
NovaJet PRO 600e User's Guide
Contents
Chapter 1 Introduction ................. 1-1
Printing with NovaJet PRO 600e printers .... 1-1
Obtaining quality results ............................. 1-2
Nine Factors that Affect Print Quality ......... 1-5
Chapter 2 Getting started .............. 2-1
Using the control panel ............................... 2-1
Choosing menu functions .......................... 2-2
Setting the language .................................. 2-2
Loading media ........................................... 2-2
Using the power media feed and
take-up system ....................................... 2-3
Using the take-up roll ................................. 2-4
Moving the carriage ................................... 2-5
Installing the cutter ..................................... 2-5
Filling the ink reservoirs ............................. 2-6
Priming the ink delivery lines...................... 2-8
Printing the color test ................................ 2-10
Printing the prime pattern ........................... 2-11
Aligning the ink cartridges .......................... 2-13
Cartridge recognition ................................. 2-15
Pausing the printer ..................................... 2-16
Canceling a print ........................................ 2-16
About print drivers...................................... 2-16
Chapter 3 Printer options ............. 3-1
Returning to the default settings ................. 3-1
Printing the settings ................................... 3-1
Choosing print mode options...................... 3-1
Important notes about image size vs. dpi 3-3
Print passes ............................................... 3-4
Choosing paper options ............................. 3-5
Save Media ................................................ 3-9
Choosing ink options .................................. 3-11
vi
Chapter 4 Printer maintenance
and storage ............................... 4-1
Periodic maintenance ................................ 4-1
Changing ink types .................................... 4-2
Removing and storing ink cartridges .......... 4-2
Replacing the reservoirs ............................. 4-4
Installing new cartridges ............................. 4-5
Purging ink delivery lines ............................ 4-5
Periodic cleaning........................................ 4-6
Cleaning the service station........................ 4-8
Maintaining the NovaPrime ......................... 4-9
Preparing your printer for transport or
storage ................................................... 4-9
Returning the printer for service .................. 4-9
Accessing printer information ..................... 4-9
Appendices
A
B
C
D
E
F
G
H
I
Calibration........................................... A-1
Installing additional memory ................ B-1
Menu tree ............................................ C-1
Technical information .......................... D-1
Serial cable ......................................... E-1
Error messages .................................. F-1
Glossary .............................................. G-1
Ordering Supplies ............................... H-1
Troubleshooting ................................... I-1
Index
1
This user guide covers the NovaJet PRO 600e printers.
NovaJet PRO 600e printers are wide-format color inkjet printers that give you professionalquality output with all the brilliance and gloss of liquid ink. For signmakers, service bureaus,
photographic services, creative and business professionals, ENCAD printers let you experience
the value of exceptional graphics quality. The NovaJet PRO 600e printers cut hours of production time, while giving you the dramatic impact of high fidelity images.
NovaJet PRO 600e printers are being used for many types of printing needs:
•
Posters
•
Banners
•
Exhibits
•
Signs
•
Packaging prototypes
•
Displays
•
Imposition proofing
•
Point of purchase
•
Fine art
Printing with NovaJet PRO 600e printers
The NovaJet PRO 600e wide format inkjet printers lets you create printed pieces the length of a
roll of media (100’ or more). Only Extreme Color Printing combines the technical sophistication of the NovaJet series with the unique qualities of ENCAD QIS inks and media, which
includes coated canvas, vinyl, film, paper, and more.
These printers feature a continuous-feeding ink system which uses 500ml reservoirs for each
color, so you never have to worry about running out of ink halfway through a big print job. Before
starting a print job, just look at the transparent plastic reservoirs to check the ink supply. When
the ink supply is low, just open the cap and refill. In addition, the printer features a dual ink
system, which makes fast work of switching from one type of ink to another.
The printers accept raster-oriented data in the form of HP RTL format. In this mode, printing
begins immediately after the first complete line of HP RTL data is received. Depending on the
software used, millions of colors are possible, yielding superb results for continuous-tone
images or 3D renderings.
INTRODUCTION
Introduction
NovaJet PRO 600e User's Guide
If your applications do not support HP RTL, there are several software utilities available to
convert various raster file formats (TIFF, GIF, BMP, etc.) into HP RTL. There are also more than
50 Raster Image Processors (RIPs) which convert Postscript or CGM to HP RTL. When
choosing a RIP or a file format converter for output to the printer, make sure it has the features
you need. (Contact your ENCAD distributor or dealer for an up-to-date listing.)
Obtaining quality results
You have probably seen a demonstration of your printer's capabilities or sample output. If so, you
are aware of the superb color graphics which can be obtained, and the variety of papers and films
you can use. Note, however, that to obtain high-quality results, you must consider several factors.
Follow the simple guidelines in the sections that follow to obtain excellent results.
Use the right inks and media
ENCAD’s commitment to Extreme Color encompasses media, ink, and cartridges. A team of
color scientists and media specialists work with world class ink and media manufacturers to
develop supplies that are scientifically matched to the NovaJet PRO 600e printers. Used
together, the ENCAD inks and media provide the widest color gamut available, making our
Quality Imaging Supplies ideal for applications from proofs to presentations.
ENCAD inks and media give you optimal image quality through:
• Scientifically matched ink and media
• Ultra-wide color gamut or process standard
• Wide range of media: matte paper, photo paper, film, vinyl, canvas, etc.
Three types of inks are offered: Graphic Arts (GA), Graphic Standard (GS), and Graphic Outdoor
(GO). Choose the right ink for your application.
GA (Graphic Arts) QIS Inks™ combined with
scientifically matched Quality Imaging Supplies™ (QIS) Media, let you create images so
vivid, you have to see them to believe them. In
fact, the GA QIS Ink color gamut not only
encompasses SWOP (Standard Web Offset
Printing), for press-quality color graphics, but it
goes far beyond. Its ultra-wide color gamut
allows you to reach to the limits of your
creativity.
1-2 Introduction
QIS Ink
NovaJet PRO 600e User's Guide
GO (Graphic Outdoor) QIS Inks™ bring
an entirely new level of color and image
quality to the outdoor graphics industry and
offers complete compatibility with industry
standards. Getting consistent inkjet quality
for outdoor applications requires a carefully
coordinated approach - the Graphic Outdoor
Matched System. Inks, media, and laminates
are all scientifically matched to each other
and to your printer.
QIS Ink
QIS Ink
Caring for your ink and cartridges
!
•
Handle cartridges only on the plastic areas. Touching the copper electrical interconnect or
the inkjets can damage the cartridge.
Be sure the ink in the cartridges matches the ink in the reservoirs.
•
Do not mix inks.
•
•
Do not shake ink refill containers.
Store ink and cartridges in the same environment as the printer whenever possible.
•
•
Removing cartridges may result in loss of negative pressure and cause the cartridge to leak
through the jet plate. If you remove a cartridge from the printer, do not leave it exposed to
the air for an extended period because the jets may clog. Replace the original tape on the
jet plate. Place the cartridge in a cartridge garage or sealed plastic bag and store it in a
closed area at room temperature. Keep it out of direct sunlight.
Open new cartridges only when you are ready to install them.
•
Use only ENCAD-brand ink refills and cartridges.
•
Be sure to connect cartridges to reservoirs which contain the same color and type of ink
originally in the cartridge. (For example, if the cartridge contained PRO 600e GS cyan ink,
use it only with PRO 600e GS cyan ink.)
Drawings containing both black and color elements require alignment of the cartridges to
each other. See Appendix A for details.
•
Introduction 1-3
INTRODUCTION
GS (Graphic Standard) QIS Inks™ give
you high-quality, photo-realistic images. Your
indoor signs, posters, banners, and backlit
graphics will leave a lasting impression. You
also get superb image quality when you
combine these inks with Quality Imaging
Supplies™ (QIS) Media, guaranteed. The GS
QIS Ink color gamut comes very close to
SWOP (Standard Web Offset Printing), for
press-quality color graphics, versatility, and
easy color calibration.
NovaJet PRO 600e User's Guide
Choose the right media
You can rely on ENCAD QIS Media for rich, vivid images across the entire color spectrum. QIS
Media is specially formulated to demanding specifications, strict performance criteria, and
uncompromising quality controls. This assures superb interaction with QIS Ink and flawless
performance with the printer.
ENCAD offers a wide range of sheet and roll media and is always adding new products. Check
with your authorized ENCAD supplies dealer for the latest offerings. The chart that follows gives
you an idea of the various media types and their potential uses. See the Source Book for current
media types.
Job
Indoor signs
Media
Vinyl
Outdoor signs and
banners
GO media and overlaminates;
be sure to use with GO inks
Polyethylene Banner
Reinforced Vinyl
Tyvek
Wet Strength Paper
Water Resistant Vinyl
Backlight displays
Client, courtroom or
marketing presentations
Photo-realistic images
Point-of-purchase signs
Posters
Trade shows
Backlit Display
Photo Gloss and Semi-Gloss
Premium Matte
Specialty Matte
Vinyl
Ultra White Film
Backlit Display
GO media, including Tyvek and Vinyl
Color maps
Flip charts
Renderings
Art specialty
Premium Matte
Specialty Matte
Check prints
Working drawings
Presentation Bond 24#
Canvas
Caring for your media
Store media in its original packaging in a cool, dry area until you are ready to use it. The environment should be stable; i.e., no extremes of heat and cold, and non-condensing humidity. If
conditions are outside the operating ranges recommended for the printer, allow the media to
acclimate in the operating environment for at least 48 hours before using it.
1-4 Introduction
NovaJet PRO 600e User's Guide
Print on the correct side! Roll media is wound with the coated side out. Cut sheet media has
an ink-receptive and a non-ink-receptive side. The sheets are notched to help you orient them
correctly. To assure that you print on the correct side, be sure that the notch is in the upper
right corner when you feed the sheet into the printer.
Handle with care! Handle your media carefully to avoid creases, scrapes, and tears. Avoid
crushing or damaging roll media edges.
Wear cotton gloves! Film-based and photographic paper-based media are susceptible to
absorbing skin oils. Fingerprints on the media prior to printing may result in visible
fingerprints after ink is applied.
Choose the correct printing mode
There are five printing modes, giving you freedom to tradeoff drawing quality and speed. When
printing heavier renderings, maps, or art graphics, choose one of the enhanced printing modes.
Use the right software
The quality of the software driver or the RIP can be very important, especially when printing
continuous tone images or 3D renderings. Error diffusion or stochastic screening algorithms
can yield photo-like images, even when these images are scaled to full size. Software without
advanced imaging features may produce images which are grainy when enlarged.
Nine Factors that Affect Print Quality
Understanding all the factors that contribute to print quality is the only way to ensure perfect
printing each and every time. This section details nine important factors; by controlling them,
you can achieve the very best print quality possible.
Most important, and often overlooked, is the process of matching output print quality to
customer expectations of print quality. Before beginning any inkjet print job, you must have a
clear understanding of what the customer expects. Inkjet printing has certain limitations and
depending on the print process you employ, inkjet printing can produce a wide variety of print
qualities. High quality printing costs more to accomplish. Before embarking on any print task,
discuss with the customer what their expectations are and what they are willing to pay for. Then
and only then, set upon the task of achieving the pre-determined print quality you both expect.
Introduction 1-5
INTRODUCTION
If you remove a roll of media from the printer, be sure to store it in a manner which keeps it
clean and dust-free. Ideally, you should return it to its original packaging for storage.
NovaJet PRO 600e User's Guide
1.
2.
3.
4.
5.
6.
7.
8.
9.
1.
Use the highest quality type of image possible.
Check to make sure the image is in focus and exposed properly.
Scan it with the best scanner possible.
Scan it at the proper resolution.
Color correct and sharpen the image with software.
Ensure your color profile accurately reflects the exact ink and media you are using.
Use the best diffusion pattern available in your RIP.
Use only the best possible ink and media combinations.
Make sure your cartridges are aligned and firing properly.
Original Image Type
The type of original image will determine the quality of your final inkjet print. The best image
type is an original transparency (not a duplicate). They are extremely crisp with superb edge
definition. Print film photos are not as good as they are already one generation removed from the
original film. Also, because of the emulsion process of photo prints, edge definitions tend to be
lost. Color prints can be used, but they have to be of very good quality to produce acceptable
scaled prints. Digital photo files are newest image type. Many are unacceptable for large-format
printing as they contain only a small fraction of the information contained in a film transparency.
For example, most digital cameras can only create a 1 MB file. This is not enough information
for large inkjet prints. A file must be at least 10 - 12 MB for a fair print and 30 - 50 MB for a
good E-size print (see scanning section). Only the best commercial digital cameras can achieve
these files sizes. Digital files from other sources such as CD stock photography are usually
created from scanned transparencies, so may be suitable for inkjet printing. Check with the
manufacturer to ensure that the images are at least 10 - 12 MB and were created from drumscanned transparencies.
The better CDs have images of 28MB or more stored in a TIFF format. These are preferable for
great quality prints. If you use a file stored in PhotoCD format, make sure you use the highest
resolution available. Images stored in compressed files such as JPEG, LZW, GIF, etc. can lose
valuable data during the compression process. Avoid images stored this way if possible. If you
have to use a compression file format for whatever reason, use JPEG. It is closer to a “lossless”
compression.
2.
Original Image Clarity and Color
The quality of the original photograph, transparency, or digital file plays a key role in final print
quality as this is where the clarity and color of the image is created. If the original photographer
took a picture that was not in focus, or was fuzzy for any reason, sharpening or after-effects
cannot correct it and a poor inkjet print will result. Differences in film, speed, grain, or developing process can also affect quality of prints. If the image was too dark or too light, color correction cannot correct it and a poor inkjet print will result. The axiom of “garbage in, garbage out”
applies to all printing, including inkjet printing. Companies that utilize a lot of photography for
large-format inkjet printing should check for focus by using a loupe. If you have a good, in-focus
original, you can maintain the image quality throughout the entire process.
1-6 Introduction
NovaJet PRO 600e User's Guide
Scanner Type
How you get the original image into the computer is important to the overall printing process as
scanner quality varies greatly. Using a scanner that meets the requirement of the overall print
quality is essential to have enough color fidelity and edge clarity. An image scanned with a low
end scanner will lose detail, clarity, and color. It is important that you understand what type of
image quality is required for your print and use the right scanner to achieve it.
Traditionally, drum scanners are ideal for retaining the best edge definition and color depth. If
the original image is poor, an expensive drum scan may be a waste of money. Almost all service
bureaus use drum scanners.
Flatbed scanners require an optional transparency adapter to scan transparencies.
4.
Scan Resolution
Scanning the original at low resolution will degrade the large-format inkjet print quality.
Scanning at resolution which is too high slows down the RIP and adds no quality to the image.
Consequently, choosing the right resolution for the output print size (and thus, the amount of
scaling needed after scanning) will determine what the optimum resolution is for each image.
The quality of the image you would like to produce is determined by the the final output size and
the file size. For example, if you want output a 36" x 36" image, the file size will be approximately
24MB for a fair-good quality image (75dpi), 43MB for a good-very good quality (100 dpi) and
97MB for an excellent quality (150 dpi) print.
Your service bureau can help you determine the optimum resolution to scan your image based on
the size and quality of the image you would like to print.
DO NOT USE INTERPOLATED RESOLUTION OF YOUR SCANNER TO COMPUTE IMAGE
SIZE
Most 300 dpi scanners can interpolate or “imitate” 600 dpi scanning. This is really not really
scanning at 600 dpi and will degrade the image quality. When scanning, ensure that you are using
the scanner's true optical resolution, not its interpolated resolution. Scanning at the highest
optical resolution (300 dpi) is better than scanning at the scanner's highest interpolated resolution
(600 dpi).
5.
Post Scanning Color Correction and Sharpening
All scanned images, even those scanned on expensive drum scanners, must be color corrected
and sharpened before using them for a large-format inkjet print. If you are using a service bureau
for scanning images, their scanner operator will usually do this as part of the scanning fee.
However, you should always check the image before using it. Although the process of color
correction and sharpening are more detailed than can be explained within this document, the
following outline will give you a good grasp of what is required:
Introduction 1-7
INTRODUCTION
3.
NovaJet PRO 600e User's Guide
Color Correction - all scanners give the image a slight color cast during the scanning process.
This happens because all light sensing devices have a slight bias. The easiest way to correct most
of this color cast is to use a function such as Auto Levels in PhotoShop. This function finds the
whitest pixel and the darkest pixel in an image and distributes all colors in-between. This works well
on 75% of all images that are properly exposed. In very dark night scenes or in very white snow
background scenes, Auto Levels does not work properly and the correction must be made manually using histogram adjustments.
Sharpening using UnSharp Mask - all scanned images, even images scanned on the most expensive drum scanners, need to be sharpened. The best digital tool to do this with is a function called
an unsharp mask (available in programs such as PhotoShop). An unsharp mask basically redefines
the edges of images by adding a mask. Most unsharp mask tools allow you to set the pixel width of
the mask and the amount of sharpening. A good start is to use a pixel width of
3 - 5, with an amount of 75%. Too much unsharp mask will give the whole image a hard, pixelated
look. A little more unsharp mask can be used with inkjet images as they are somewhat diffused in
the printing process, hiding any small amounts of oversharpening.
6.
RIP Color Profile
The engine that converts your image into a series of C, M, Y, K dots is called the Raster Image
Processor or RIP. Before it can actually create these dot patterns, it must first adjust for the
colors of the inks, color of the media, dot volume of the cartridges on a particular machine, and
the humidity/temperature of the environment on the day of printing (as this affects how far the
ink will spread or dot gain). Most RIPs include what is commonly referred to as a color profile
or color link. Usually, this profile is automatically used when you choose the media and ink
within the software. However, color profiles are created in the factory with new cartridges in a
clean and average environment. If you have older cartridges, media that was stored in sunlight for
6 months, and the humidity is 88%, the standard color profile may not give the best result. In this
case, a new color profile may need to be created. Most professional RIPs today have this as an
optional process. If your RIP cannot make a change, you can use an image editing program such
as PhotoShop and re-RIP the image. Make sure your color profile delivers the colors and quality
you need.
7.
RIP Diffusion/Dither Patterns
Images that are going to be printed on an inkjet printer are eventually divided into C, M, Y, K and
rasterized into dots using patterns that cause the eye to see a continuous tone image. These
patterns are called many things, such as frequency modulated screening, diffusion patterns, dither
patterns, screen patterns, etc. There are various types of screening that are better for photographic images. Stochastic screening was developed specifically for the CMYK process to avoid
the problem of visually perceptible banding that occurs with other pattern types. It does this by
pseudo-random placement of dots. Variations of the stochastic strategy have evolved into even
better patterns. Each RIP manufacturer uses different names to describe its particular variation
on the stochastic theme. To get the best print quality, make sure you are using the best possible
diffusion pattern available from the RIP software you are using. Also remember that a different
diffusion pattern should be used for spot color objects (such as filled vector objects). If you are
printing an image that contains both photographs and spot color objects, use the diffusion pattern
designed for photos.
1-8 Introduction
NovaJet PRO 600e User's Guide
Ink and Media
Using the right ink and media is a much bigger factor in print quality than most inkjet users realize.
It takes many months of using a printer before a user begins to understand what an exceptional
print looks like. Then and only then can they fully appreciate what quality materials and inks can
do. Inks must be developed specifically for a particular head, otherwise, cartridge reliability will be
severely reduced. ENCAD inks are specifically developed for ENCAD cartridges, printers, and
media. These inks create the perfect ink drop shape, trajectory, and landing shape when used with
ENCAD cartridges. The media controls the color, dot gain, and durability of the final print. As the
ink must chemically interact with the media, only medias developed specifically for a particular ink
can achieve the perfect dot shape that leads to improved image quality. Additionally, the chemical
bond created through co-developed inks and medias is much better than independently developed
inks and medias. Although many people will not be able to visually perceive differences in quality
inks and medias initially (poor inks and medias show more pronounced visual defects), a less-thanoptimal image quality, image color, or image durability will likely develop over time. Chemical
compatibility between inks (made for a specific head technology) and medias is a key, and often
overlooked ingredient to print quality.
9.
Cartridge Preparation and Alignment
The single most overlooked factor in image color accuracy and quality is cartridge alignment. Even
if you carefully control factors 1 though 8, a printer with poor cartridge alignment or unmaintained
heads can severely deteriorate image quality. Cartridge maintenance and alignment are key to
producing images that exhibit the best of what a printer is capable of. Printer wiping stations must
be kept clean so that heads stay clean. Cartridges need to be aligned and checked to be sure that
all nozzles are working properly. Use a loupe to evaluate the registration of test patterns to achieve
the best possible accuracy. Whenever you adjust, move, or replace a cartridge, take the time to
realign the cartridges. Alignment errors of a single pixel (or single digit in the alignment process)
will affect both color and image quality.
Introduction 1-9
INTRODUCTION
8.
NovaJet PRO 600e User's Guide
This page is intentionally blank.
1-10 Introduction
Getting started
2
This chapter gives you details on setting up your printer and using the functions available on its
panel.
Before you start, be sure that:
all packing materials have been removed from the carriage
•
the power cord is plugged in
•
you have connected your printer to your computer using either a parallel (IEEE 1284) or
ImageWriter II serial cable or network controller
•
the printer is turned on before attempting to print
•
driver software and color links are installed. Refer to the Readme files on the driver CDs
provided with your printer. Details on using the drivers are contained in the PC and Mac
Connectivity Guide.
Using the control panel
The control panel at the right side of the printer includes eight buttons and a display which
indicates modes and settings. An overview is provided here so that you can load media and
cartridges. Details on menu options are included in Chapter 3.
GETTING STARTED
•
NovaJet PRO 600e User's Guide
The menu tree in Appendix C summarizes all the printer modes and their functions.
Printer control panel
Two types of menus are displayed: action menus provide a list of additional menus or immediate
tasks to perform. Selection menus let you view and modify values.
Choosing menu functions
To select a function, press the button adjacent to the function displayed.
The display will list options available for the selected function. Press the Next Option or Prev.
Option buttons to view the selections. When the selection you want displays, press the button
for the option and press OK.
Depending on the type of menu, you can return to the previous menu level by pressing the OK
or Exit button. Press Exit consecutively to return to the main menu.
Press the Cancel button to restore the previous setting and exit the menu.
Setting the language
Your printer can display menu items and messages in English, German, French, Italian, Portuguese, Spanish, Korean, Japanese and simplified and traditional Chinese.
➪
To choose a language
1
2
Press Setup/User Settings/Language and the button for the language you want.
Press OK.
Loading media
You can use either roll media or cut sheets; the default is roll media. To ensure straight paper
loading and to avoid skewing, be sure to hold the media parallel to the platen line. Use the load
lines on the platen as a guide to correctly load media. The printer includes sensors which detect
the presence of media and activate the feed and take-up mechanisms.
The roll media core must have an inside diameter of 2" and the roll media maximum outside
diameter of 6". If your media core has an inside diameter of 3”, use the core adapter included. If
you plan to store prints on the take-up roll, you may want to have extra cores available. They can
be ordered from your ENCAD supplies dealer.
2-2 Getting Started
NovaJet PRO 600e User's Guide
IMPORTANT! Depending on the model, the printer can use media up to 60" wide. The
rolls can be heavy, so you may want to have someone help you to load them. Before
starting, be sure that you have a take-up roll core available which is the same width as the
media you are loading.
!
If your roll media has wrinkled or damaged edges, cut off the damaged part of the roll
prior to loading to prevent the media from jamming in the printer.
!
IMPORTANT! Be sure to use only ENCAD QIS media. Tests have shown that the use of
non-ENCAD media can generate sufficient electrostatic discharge to cause shorting and
damage to the LED display.
Using the power media feed and take-up system
The power media feed and take-up system facilitates long, unattended printing runs by
automatically unwinding and rewinding media as prints are generated. It includes a feed roll, a
take-up roll, and sensors which prevents media from coming into contact with the floor.
When the unit is first turned on, the feeder may turn for a few seconds. If the take-up turns, the
sensor is blocked. Clear anything blocking the take-up sensor before proceeding.
➪
To load roll media
1
Slide the rolled media onto the media (upper) roller, orienting it as shown below.
Slide the paper guide into the roll core, and tighten the guide to secure the roll by
turning the blue knob clockwise. Standing behind the printer, insert the media's
leading edge into the back of the printer, aligning the paper edge with the alignment
mark on the platen. The printer will sense the presence of the media and after the
default 6-second delay, will automatically feed it.
Getting Started 2-3
GETTING STARTED
!
NovaJet PRO 600e User's Guide
2
Press Load Media to move the media into printing position.
3
As printing progresses, media is looped down in front of the take-up core until it is
detected by the sensor on the printer stand leg. The take-up rolls then activate to roll
the media.
Be sure not to block the sensor!
Using the take-up roll
The take-up roll allows unattended printing by automatically winding printed media onto a core.
In this mode, the automatic cutter is disabled. When using this option, be sure that the media
sensor on the printer's right leg is not blocked.
Depending on the ambient humidity, temperature, and amount of ink coverage, you may want to
turn on the dryer and/or set a dry time as described in Chapter 3. If you are using the dryer,
position it so that the fans blow on the media.
➪
To use the take-up roll
1
Set the printer to Take-up mode by pressing Setup/Paper Options Menu, Supply
Type/Take-up, then press OK. This enables the take-up roll and disables the cutter.
2
Install an empty core onto the take-up guides. Be sure that the core width matches
the width of the media you are using.
3
Slide the roll guide into the media core, and secure it by tightening the locking
mechanism.
Since media cores can be shorter than the width of the media, position the media
guide 1/8” from the end of the core and lock it into place.
4
Press Feed Media/Forward to advance enough media to allow its leading edge to
come to the center of the take-up roll.
Using at least three pieces of tape, attach the leading edge of the media to the takeup roll at the left, right, and center of the
core.
As printing progresses, the media is looped
down in front of the take-up core until it is
detected by the sensor on the printer leg.
The take-up roll is then activated to roll the
media.
Be sure not to block the sensor!
2-4 Getting Started
NovaJet PRO 600e User's Guide
Note: If you are running narrow media, and depending on ambient temperature and humidity,
you may want to set a dry time and/or turn on the dryer as described in Chapter 3 if you are
running a long plot. Because of the print speed and the narrow media, the ink may otherwise
not have sufficient time to dry before the media is rolled onto the take-up core.
➪
To unload the take-up roll
➪
Press the Cut button to cut the media.
Release the adjustable roll guide.
Slide the media and core out of the printer.
To load sheet media
1
2
3
Press Setup/Paper Options/Supply Type/Sheet. Press OK.
Load the sheet from the back of the printer, aligning it with the alignment mark on
the platen.
Make sure that the media is flat and under the rollers. The printer will automatically
sense the media's presence and load it until it reaches the start position on the
platen.
Moving the carriage
When not in use, the cartridges rest in the service station at the right side of the printer. This
device seals the inkjets to prevent them from drying out. If power is turned on, always use
the Utility/Access Cartridges button to move the carriage away from the service
station so that you can install, change, adjust or clean the ink cartridges or the service
station.
Installing the cutter
You need to install the cutter if you want the printer to automatically cut the media after
printing. Replacement cutters are available from your ENCAD supplies dealer.
➪
!
Be careful when handling the cutter to avoid injury.
!
Do not use an external knife to cut media as this can damage the platen and
prevent the media sensors from operating correctly.
To install the cutter
1
Press the Access Cartridges button to move the carriage to the left, out of the
service station.
Getting Started 2-5
GETTING STARTED
1
2
3
NovaJet PRO 600e User's Guide
The cutter fits in the slot on the left side of the carriage. Install the cutter by inserting it into the carriage.
2
3
➪
Push the cutter into the slot until it clicks into place.
Press the Access Cartridges button to move the
carriage back into the service station. This ensures
that the cutter blade is in the home position.
To remove the cutter
1
2
3
Press the Utility/Access Cartridges button to move the carriage to the center of the
platen.
Press the knife latch down.
Pull the cutter out of the carriage.
When the cutter becomes worn, it can cause the carriage to jam or can cause a ragged media cut.
In extreme cases, you might see an error message stating "Carriage Axis Failure".
You can order replacement cutters from ENCAD by calling
800-45-ENCAD, (619-677-5071) or fax ENCAD at 619-549-7894. Users outside the U.S. can
call their local ENCAD dealer or sales center.
Filling the ink reservoirs
!
Use of inks other than ENCAD NovaJet PRO 600e series ink may not give the
desired results on finished prints.
The printer can support long, uninterrupted printing runs because of its extended ink capacity.
The ink reservoirs are located at the printer's left side.
Note: When running at carriage speeds faster than the default, it is recommended that
ink levels in the reservoirs be no more than 300ml (maximum).
2-6 Getting Started
NovaJet PRO 600e User's Guide
➪
To fill the ink reservoirs
Open the cover on the left side of the printer to access the ink reservoirs. Unscrew
the cap of one reservoir. Open only one reservoir at a time to prevent contamination
with other inks.
2
Remove cap from the bottle.
3
Make sure the ink color and type matches the reservoir and pour in the ink. Do not
put more than 375 ml of ink in the reservoirs or fill more than 1/2” from the top of the
reservoir. Be sure to use the same type of ink (i.e., GA, GS, or GO) in all the
reservoirs and ink cartridges. Be sure there is no excess ink on the reservoir cap.
Replace the cap on the reservoir, being careful not to over-tighten it.
4
A complete second set of plumbing is provided with color-coded quick connect
fittings for changing to another type of ink. Be sure that each reservoir is connected to the same color fitting.
The printer is designed to use only ENCAD PRO 600e series 208 jet cartridges. It is not
compatible with NovaJet, NovaJet PRO, or NovaJet PROe cartridges. Use of other cartridges
may damage the printer and/or prevent it from printing.
Be sure all cartridges and reservoirs use the same ink type; i.e., PRO 600e series GA,
GS, or GO.
Note: Visually inspect each cartridge before
installing it. Make sure the blue tape is intact on
the jet area of the cartridge. (Do not remove the
tape at this time as the cartridge could leak! The
tape will be removed later after negative pressure
has been established by priming the ink delivery
lines.) Inspect the IC chip on the cartridge. Make
sure it is secure and in approximately the location
shown on the following figure. If any cartridge is
damaged, contact your authorized ENCAD
distributor/dealer for return/replacement of the
defective cartridge.
➪
To install the ink cartridges
!
Do not touch the jet area or the flex contact area of the ink cartridge.
!
Work with only one ink color at a time to prevent contamination.
1
With printer power on, press Utility/Access Cartridges to move the carriage to the
position which allows replacement of the ink cartridges.
Getting Started 2-7
GETTING STARTED
1
NovaJet PRO 600e User's Guide
2
Cartridges are prefilled and preprimed. Remove the cartridge from the sealed bag and
remove the shipping cap.
3. Install it bottom first into the correct slot on the carrier. DO NOT REMOVE THE BLUE
TAPE FROM THE JET PLATE. Tilt the cartridge up until it clicks into place. Make sure
the cartridge is frimly seated.
Priming the ink delivery lines
Sight Tube
After filling the ink reservoirs, you will need to
prime each of the four ink delivery lines to
establish ink flow through the lines. The
NovaPrime is provided for this purpose.
Be sure it has batteries in it before continuing.
This procedure needs to be done the first time you set up the printer and whenever ink cartridges
are replaced. It is not necessary when refilling the reservoirs.
When filling more than one color of ink, be sure to thoroughly rinse and wipe any excess ink from
the NovaPrime before working with the next color to avoid the possibility of contamination.
➪
To install tube needle assemblies and prime delivery lines
1
Snap the tube needle assembly connector into the fitting on the carrier. Insert
the needle into the small hole on the
NovaPrime. There are two connectors for
each cartridge - one is blue and the other
is gray. Be sure that the tube needle
assembly is plugged into the same color
connector as the ink reservoir.
2-8 Getting Started
NovaJet PRO 600e User's Guide
2
3
4
6
Rotate the cartridge one complete revolution counterclockwise to ensure that there
are no twists in the ink delivery line.
Check for ink on the jet plate. Continuous bleeding of the jet plate indicates a loss
of vacuum in the cartridge or an air leak in the lines. A small amount of ink can be
cleaned off the jet plate by dabbing with a moist, lint-free cloth.
7 Insert the cartridge into the carriage.
8 Repeat with each cartridge.
9 Press Utility/Access Cartridges to return the carriage to the service station.
10 Print the color test, prime test pattern and paper
axis test as described in the following sections.
11 If all colors look fine, go on to step 15. If any color
drops out, prime cartridges as necessary, using the
NovaPrime.
Getting Started 2-9
GETTING STARTED
5
Press the button on the NovaPrime to activate the vacuum and draw ink from the
reservoir into the needle.
When ink is visible in the NovaPrime sight tube, remove
the cartridge needle from the NovaPrime and quickly
insert it into the hole in the top of the ink cartridge. Be
sure the needle is tightly connected by turning the fitting
clockwise until finger-tight.
Gently tighten the fitting (about 1/4 turn) to prevent air
leaks. Do not overtighten. Wait 20 seconds for the
pressure to stabilize.
Remove the cartridge from the carriage and remove the
blue tape from the jet area of the cartridge. CAUTION! Do not tilt the cartridge up
higher than a 30 degree angle. This could cause the cartridge to lose
pressure.
NovaJet PRO 600e User's Guide
Place the suction end of the NovaPrime over the jet area of the cartridge.
12 Make sure the Novaprime is making good contact with the jet area. Pulse he
pump 3 - 5 times, until the ink is visible in the Novaprime sight tube. Maintain
good contact between the inkjet plate and the pump for an additional 5
seconds.
When removing the NovaPrime, use the siliconoe tip to whipe and clean the
jet plate. Remember to clean ink from the silicone tip before moving to the
next cartridge.
13 Re-print the color test and prime test pattern. (The paper axis test is only
required when changing media). Inspect to ensure proper pressure is maintained for each color.
14 Re-prime cartridges as necessary to remove clogs. Manually bypass (compensate) clogged jets as necessary.
15 Once all cartridges are working correctly, print the color deadband and color
calibration test patterns as described in the section on Aligning the ink
cartridges which follows.
Printing the color test
Printing the color test verifies a proper manual prime and that pressure is set
properly.
➪
To print the color test
1
2
3
4
Be sure media is loaded in the printer.
Select Utility Menu/Service Menu/Diagnostics/Color Test.
Change the color test percentage to 100% and press OK.
The test prints.
Verify that all bands print a solid pattern. This indicates that the cartridges
were properly primed. If it doesn’t print a solid pattern, run the color test
again.
2-10 Getting Started
NovaJet PRO 600e User's Guide
Printing the prime pattern
Before printing and at regular intervals during printing, the printer wipes the ink cartridge
jets at the service station. This function is user selectable during printing or between
prints. Still, ink cartridge jets can become clogged, especially with prolonged exposure to
the air or with non-use. Printing the Prime pattern helps to clear the jets and to check that
the ink cartridges fire properly. ENCAD recommends that you print the prime pattern
daily to ensure the best possible print quality.
➪
To print the prime pattern
1
2
➪
With media loaded, press Utility/Prime.
A test pattern prints. It should be smooth with no obvious banding.
If the printed results are unsatisfactory, run the test several more times to
unclog the inkjet nozzles.
To interpret the Prime pattern
The test pattern consists of bands of color for each cartridge and a sloping
line. Within the Prime test pattern, each jet is represented with a short
horizontal line. Together, these short horizontal lines form a “stair step”
pattern. Electrically defective jets appear as solid bars. Clogged jets appear
as missing or misdirected lines in the “stair step” pattern. The print modes for
which compensation is available are shown clearly above the Prime.
Getting Started 2-11
GETTING STARTED
The printer includes a feature called Open Jet Detection and Compensation. This
feature helps maintain optimal print quality and gives you the confidence to print long,
unattended jobs. During multi-pass printing, the printer will automatically compensate
for jets found to be electrically damaged. The only intervention needed is to verify that
there are no clogged jets and then choose which print mode is most appropriate for
your needs. This is done by printing the Prime test pattern and then setting the print
mode accordingly.
NovaJet PRO 600e User's Guide
Clogged jets
If a jet is clogged, it will appear in the prime pattern as a gap in the sloping line for each cartridge.
Clogged jets cannot be automatically detected and therefore must be cleared manually. To clear a
clogged jet, clean and prime the affected cartridge according to the instructions in Chapter 4. Your
goal is to eliminate all gaps in the “stair step” pattern before starting your job.
In addition to the prime pattern, you can also print a jet status plot which lets you identify, by
color, and number, individual jets that are clogged. You can then manually enter the jet numbers
(by cartridge color) to initiate the compensation of the clogged jets. Jet compensation data is
stored on the cartridge chip.
2-12 Getting Started
NovaJet PRO 600e User's Guide
➪
To print the manual jet compensation list:
1
From the main menu, select Utility Menu/Calibration Menu/Open Jet Menu/Print Jet
List.
The jet status list prints as illustrated below, showing current jet compensation list by
number for each cartridge.
Y: None
M: 1,3,10
C: None
K: 10, 21, 30, 128
2
To add a jet to the compensation list, press the button that designates the color of
the cartridge where the jet resides.
l
l
l
l
3
4
Black Edit List
Yellow Edit List
Cyan Edit List
Print Jet List
Magenta Edit List
Clear List Menu
Exit
l
l
l
l
To compensate for a specific jet, press the button until the number of the jet is
displayed. Then press the Toggle button to toggle the jet’s status to on or off. Repeat
for any other jets for which you need to compensate.
Press OK to accept the settings.
If you have manually compensated for jets in any cartridge, be sure to clear the
compensation when a new cartridge is installed by pressing Clear List Menu.
Aligning the ink cartridges
Two tests are provided to help you align the cartridges: Color Deadband Compensation and
Color Calibration.
Color Deadband Compensation provides a method for adjusting dot placement. In bi-directional
printing mode, the velocity of the carriage causes dots to miss the target area on the media. The
color deadband test pattern lets you check the velocity deadband values and adjust them for
the best printing results. A loupe is provided in the accessory box to help you check the prints.
Getting Started 2-13
GETTING STARTED
Manual Jet Compensation List
NovaJet PRO 600e User's Guide
Color calibration aligns the inkjets of the cartridges to each other. Misalignment can result from
small tolerance variations in cartridges during manufacturing and from cartridge alignment in the
printer. Color test patterns let you check the horizontal and vertical alignment values and adjust
them for the best printing results. A loupe is provided in the accessory box to help you check the
prints.
You should perform Color Deadband Compensation before perfoming Color Calibration. Perform
Color Deadband Calibration and Color Calibration each time a cartridge is replaced with a different
cartridge. If you remove and reinstall the same cartridge, only Color Calibration needs to be
performed.
➪
To perform color deadband compensation
1
With paper loaded, press Utility/Calibration Menu/Color DB Test.
The test patterns print as shown below.
2
For each color, examine the vertical lines and select the straightest lines. Note the
compensation number at the bottom of the lines you selected.
Existing compensation values are printed in the lower right corner of the test pattern.
If any of these differ from the values you selected, enter new compensation values by
pressing the button for the color deadband you want to change. Then use the Next
and Previous option buttons to scroll to the desired compensation.
3
➪
To perform color calibration
1
With paper loaded, press Utility/Color Calibration Menu/Calib Print Test.
The test patterns print as shown below.
Color
Horizontal head-to-head test pattern
2-14 Getting Started
Black
NovaJet PRO 600e User's Guide
... -3
-2
-1
0
1
2
3 ...
Vertical head-to-head test pattern
2
3
4
Examine the registration + in the Current Heads Test Pattern. If they are in register,
your calibrtion is correct. if not, perform the followig steps to align the printerheads.
Press Cyan Adjust - Vertical.
Examine the Vertical Head-to-Head Test Pattern and enter the number that represents
the best color alignment for cyan-vertical.
Repeat for each color and for horizontal alignment as well, using the Horizontal Headto-Head Test pattern.
Cartridge recognition
The printer is designed to use only ENCAD NovaJet PRO 600e cartridges. To assure the best
possible print quality and prevent potential damage to the printer, a Cartridge Recognition
feature checks to ensure that four ENCAD NovaJet PRO 600e cartridges are installed, and that
they are installed properly. Cartridge recognition is performed when a print request is received
(i.e., image data, prime, etc.).
In addition to cartridge recognition, the printer automatically performs tests on the cartridges and
uses the information to improve image quality, monitor cartridge life, and update the user with
system status. Some tests are performed between prints and require no user input, while others
require user input.
Cartridge-related error messages are listed Appendix F of the User Guide.
To clear a cartridge-related error, press Access Cartridges to move the carriage to the position
which allows replacement of the ink cartridges. Check to make sure you have ENCAD NovaJet
PRO 600e cartridges installed in each position, that they all contain the same type of ink (i.e.
GA, GS, or GO) and all cartridges are installed properly. Install new cartridges if necessary.
Getting Started 2-15
GETTING STARTED
Current heads test pattern
NovaJet PRO 600e User's Guide
➪
To clear cartridge recognition error
1
2
3
Press Access Cartridges to move the carriage to the position which allows replacement of the ink cartridges.
Verify that four ENCAD NovaJet PRO 600e cartridges are installed. Replace any
invalid cartridges.
Press OK. If the problem has been corrected, the printer will proceed with the print
request. If the problem remains, the printer will beep.
Pausing the printer
To pause the printer while printing, press the Pause button. Press it again to resume printing.
Canceling a print
To cancel a print, first send a cancel order from the computer using the appropriate command for
your software application. For example, you can delete the file in the Print Manager/Print Options.
To clear the buffer after cancelling a print, press Reset on the Main menu.
About print drivers
!
Caution: Wider prints (60" vs 42" vs 24") and 600DPI prints require substantial file
sizes. You may experience printer slowing or stalling when using the Windows driver to
print from an application, or when printing a file using the ENCAD Macintosh EPU. The
number of print passes specified will significantly impact the data transfer requirements.
Less passes require more data; consequently, there is a higher probability of stalling when
using less passes (faster printing modes). To do independent RIPing and printing, or
faster simultaneous RIPing and printing, you may want to consider a stand-alone software
or hardware RIP product. A list of RIP products that supports the NovaJet PRO 600e can
be found at www.encad.com.
2-16 Getting Started
Printer options
3
You can define printer options through your application software or by choosing settings from the
printer's control panel. The following printer options described in this chapter:
•
•
•
•
Initialize (return to printer default settings)
Print mode
Paper Options
User Setup
Returning to the default settings
Pressing the Setup/User Setup/Init Settings buttons returns all printer options to the factory
defaults. All saved user settings are lost. The table on the next page shows the printer defaults.
Printing the settings
Pressing the Setup/User Setup/Print Settings buttons causes the printer to print a listing of its
current settings. Be sure to have paper loaded before you start.
Choosing print mode options
Your printer offers several print modes which let you make tradeoffs between speed and quality.
The print mode you use depends on various factors, such as your software application, whether
you’re printing in color or monochrome, and the type of media you’re using. Each print mode
directly affects the printing speed and quality of the image you print, so you should understand
the differences.
Each of the print modes attempts to strike a balance between speed and quality, with the quality
mode providing quality images at a reasonable printing speed for most users. Whenever you
choose a print mode other than Production, you will choose to emphasize either speed or quality.
Print mode options include the following:
•
•
•
•
•
•
Color mode
Print quality
Print passes
Carriage speed
Print direction
DPI mode
NovaJet PRO 600e User's Guide
USER SETTINGS
COLOR MODE
DEFAULT
COLOR
OTHER OPTIONS
MONO, GRAY
QUALITY MODE
DOTS PER INCH
PRINT PASSES
CARRIAGE SPEED
PRINT DIRECTION
AUTO-LOAD DELAY
MEDIA STANDARD
PHOTO
600
6
5
BI
6
ALL
MARGINS
AUTO CUT
SAVE MEDIA
AUTO WIPE
CALIB XY
SELECT USER
SAVE USER
UNITS SELECT
LANGUAGE
NORMAL
OFF
ON
ON
OFF
1
1
ENGLISH
ENGLISH
INK PREHEAT
DRYER
DRY TIME
BAUD RATE
PARITY BIT
DATA BIT
SYSTEM SETTINGS
SUPPLY TYPE
LCD CONTRAST
CALIBRATION SETTINGS
DEADBAND
SLOW DEADBAND
CYAN VERTICAL
MAGENTA VERTICAL
YELLOW VERTICAL
CYAN HORIZONTAL
MAGENTA HORIZONTAL
YELLOW HORIZONTAL
PAPER AXIS
-OFF
0
9600
NONE
8
DEFAULT
TAKE-UP
8
DEFAULT
35
0
0
0
0
0
0
0
33.00
DRAFT, PRODUCTION, NORMAL, USER
300
1, 3, 4, 8, 10
1-10
UNI
1-12 SEC.
US ENGR, US ARCH, ISO A, MET ALL, US ALL,
GRAPHICS, MET OVER A, ISO B, SPECIAL
EXPANDED
ON
OFF
OFF
ON
1 TO 8
1 TO 8
METRIC
GERMAN, FRENCH, ITALIAN, SPANISH,
PORTUGUESE, JAPANESE. CHINESE,
KOREAN
OFF, 1-7
ON
0:10, 0:20, … 60:00
19200, 38400
EVEN, ODD
7
OTHER OPTIONS
SHEET, ROLL
1-16
OTHER OPTIONS
0…120
-2…+2
-9…+9
-9…+9
-9…+9
-9…+9
-9…+9
-9…+9
32-34
3-2 Printer Options
NovaJet PRO 600e User's Guide
USER SETTINGS
COLOR MODE
DEFAULT
COLOR
OTHER OPTIONS
MONO, GRAY
QUALITY MODE
DOTS PER INCH
PRINT PASSES
CARRIAGE SPEED
PRINT DIRECTION
AUTO-LOAD DELAY
MEDIA STANDARD
PHOTO
600
6
5
BI
6
ALL
MARGINS
AUTO CUT
SAVE MEDIA
AUTO WIPE
CALIB XY
SELECT USER
SAVE USER
UNITS SELECT
LANGUAGE
NORMAL
OFF
ON
ON
OFF
1
1
ENGLISH
ENGLISH
INK PREHEAT
DRYER
DRY TIME
BAUD RATE
PARITY BIT
DATA BIT
SYSTEM SETTINGS
SUPPLY TYPE
LCD CONTRAST
CALIBRATION SETTINGS
DEADBAND
SLOW DEADBAND
CYAN VERTICAL
MAGENTA VERTICAL
YELLOW VERTICAL
CYAN HORIZONTAL
MAGENTA HORIZONTAL
YELLOW HORIZONTAL
PAPER AXIS
-OFF
0
9600
NONE
8
DEFAULT
TAKE-UP
8
DEFAULT
35
0
0
0
0
0
0
0
33.00
DRAFT, PRODUCTION, NORMAL, USER
300
1, 3, 4, 8
1-10
UNI
1-12 SEC.
US ENGR, US ARCH, ISO A, MET ALL, US ALL,
GRAPHICS, MET OVER A, ISO B, SPECIAL
EXPANDED
ON
OFF
OFF
ON
1 TO 8
1 TO 8
METRIC
GERMAN, FRENCH, ITALIAN, SPANISH,
PORTUGUESE, JAPANESE. CHINESE,
KOREAN
OFF, 1-7
ON
0:10, 0:20, … 60:00
19200, 38400
EVEN, ODD
7
OTHER OPTIONS
SHEET, ROLL
1-16
OTHER OPTIONS
0…120
-2…+2
-9…+9
-9…+9
-9…+9
-9…+9
-9…+9
-9…+9
32-34
3-2 Printer Options
NovaJet PRO 600e User's Guide
Default print mode settings are summarized in the table which follows. It is not necessary to set all the parameters, unless you want to create a user-defined print mode.
MODE
DPI
PRINT DIRECTION
# OF PASSES
CARRIAGE
SPEED
DRAFT
600X600
BI
1
5
PRODUCTION
600X600
BI
3
5
NORMAL
600X600
BI
4
5
PHOTO
600X600
BI
6
5
USER
User-defined through control panel.
Note: When running at carriage speeds faster than the default, it is recommended that ink
levels in the reservoirs be no more than 300 ml maximum.
Important notes about image size vs. dpi
For best results, be sure the printer dpi setting matches the image resolution in the file you are
printing.
➪
To choose dpi
1
Press Setup menu/Print mode menu/Dots per inch and select 300 or 600 as the
resolution.
The resolution at which you save your image file affects the size of the printed image as
shown in the following table:
Image (file)
resolution
Printer dpi
setting
Affect on printed output
300 dpi
300 dpi
1 input pixel prints as 4
output pixels.
The printed image is the
same size as the
original.
300 dpi
600 dpi
1 input pixel prints as 1
output pixel.
The printed image is 1/4
the size of the original.
600 dpi
300 dpi
1 input pixel prints as 1
output pixel.
The printed image is four
times the size of the
original.
600 dpi
600 dpi
1 input pixel prints as 1
output pixel.
The printed image is the
same size as the
original.
Printer Options 3-3
PRINTER OPTIONS
The printer always prints at 600 dpi, even when the dpi setting in the Print Mode menu is set
to 300 dpi. The dpi setting refers to the resolution at which your image is created, not the
resolution at which it is printed.
NovaJet PRO 600e User's Guide
Color mode
Color mode refers to whether you are printing in color or monochrome.
➪
To choose the color mode
1
2
3
Press Setup/Print Mode/Color Mode.
Choose Color or Mono.
Press OK.
Quality modes
There are five print quality modes. Draft and Production modes are suited for line drawings and
drawings with light solid fills, the types of images created by most CAD users. These modes are
not recommended for printing images, because bleeding may occur in areas of heavy fills or dark
shading when printed with these modes.
Draft - This mode generally is used when speed is more important than quality. Use it to check
position, layout, color, etc. It will rarely be used for finished quality images. This is a single pass
mode.
Production - (three passes per line). This mode provides fast, average quality on bond paper. Use
for line drawings or images with small areas of fill and large areas of white space.
Normal - This setting is useful for fast, better than average quality printing on paper media.
Photo - For high quality continuous tone images where quality is more important than printing
speed.
User defined - When you choose this option, a dialog displays in which you can select the
number of print passes, the print direction, and the firing rate (1-10; 5 is the default).
➪
To choose print quality
1
2
3
Press Setup/Print Mode/Quality Mode.
Choose the desired quality.
Press OK.
Print passes
The number of passes indicates how many times the cartridges must fire to lay down the ink for a
complete scan line. You may select multiple passes, so that on a single pass, the jets fire only a
fraction of the dots. If you're printing an image with heavy fill or shading, setting the print mode
to an option that lays down less ink (e.g., six pass) can help prevent running and bleeding.
3-4 Printer Options
NovaJet PRO 600e User's Guide
➪
To change the number of passes
1
2
3
Choose Setup/Print Mode/Print Passes.
Choose Single, Three, Four, Six, Eight or Ten Pass.
Press OK.
Print direction
Print direction specifies whether the inkjets fire on both passes of the carriage over the print area
(bidirectional), or just on the return pass (unidirectional). If you’re printing an image with heavy
fill or shading, unidirectional can reduce running and ink bleeding. If you’re more concerned with
printer speed, bidirectional firing can decrease your printing time.
➪
To change the print direction
Press Setup/Print Mode/Print Direction.
Choose Unidirectional or Bidirectional.
Press OK.
PRINTER OPTIONS
1
2
3
Choosing paper options
Paper options let you define the following:
•
•
•
•
Supply Type*
Margins
Auto-Cut
Auto-Wipe
•
•
•
Media Standard
Auto-Load Delay
Save Media
*Media feeding and loading is covered in Chapter 2.
Media standard
When you create an image, you determine its size at the computer. It's important that you know
the size of the image and load the appropriate size media because the printer automatically
defines the print area based on the loaded media's width. Be sure that the media you load is wide
enough to accommodate the image. If extra length is required, use roll media. If the media is
smaller than the image, the image may be truncated. Minimum media width is 11".
➪
To choose the media standard
1
2
3
Press Setup/Paper Option/Media Standard
Choose the size of media you are loading.
Press OK.
Printer Options 3-5
NovaJet PRO 600e User's Guide
The tables which follow provide details on the media sizes and maximum printing areas
for rollfeed and sheet media.
Media Sizes and Maximum Printing Areas for Rollfeed Media
Paper Size
Normal Print Area
Expanded Print Area
GRAPHICS (U.S. OFFSET)
19.0"
x
25.0"
17.8"
x
23.8"
18.6"
x
24.6"
20.0"
x
28.0"
18.8"
x
26.8"
19.6"
x
27.6"
22.0"
x
26.0"
20.8"
x
24.8"
21.6"
x
25.6"
23.0"
x
35.0"
21.8'
x
33.8"
22.6"
x
34.6"
24.0"
x
29.0"
22.8"
x
27.8"
23.6"
x
28.6"
25.0"
x
38.0"
23.8"
x
36.8"
24.6"
x
37.6"
26.0'
x
38.0
24.8"
x
35.8"
25.6"
x
37.6"
27.0"
x
39.0
25.8"
x
37.8"
26.6"
x
38.6"
30.0"
x
42.0"
28.8"
x
40.8"
29.6"
x
41.6"
32.0"
x
44.0"
30.8"
x
42.8"
31.6"
x
43.6"
35.0"
x
45.0"
33.8"
x
43.8"
34.6"
x
44.6"
36.0"
x
45.0"
34.8"
x
43.8"
35.6"
x
44.6"
40.0"
x
50.0"
38.8"
x
48.8"
39.6"
x
49.6"
42.0"
x
65.0"
40.8"
x
63.8"
41.6
x
64.6"
48.0"
x
65.0"
46.8"
x
63.8"
47.6"
x
64.6"
50.0"
x
65.0"
48.8"
x
63.8"
49.6"
x
64.6"
54.0"
x
65.0"
52.8"
x
63.8"
53.6"
x
64.6"
60.0"
x
65.0"
58.8"
x
63.8"
59.6"
x
64.6"
U.S. ARCHITECTURAL
A
9.0"
x
12.0"
7.8"
x
10.8"
8.6"
x
11.6"
B
12.0"
x
18.0"
10.8"
x
16.8"
11.6"
x
17.6"
C
18.0"
x
24.0"
16.8"
x
22.8"
17.6"
x
23.6"
D
24.0"
x
36.0"
22.8"
x
34.8"
23.6"
x
35.6"
E
36.0"
x
48.0"
34.8"
x
46.8"
35.6"
x
47.6"
U.S. ENGINEERING
B
11.0"
x
17.0"
9.8"
x
15.8"
11.6"
x
16.6"
C
17.0"
x
22.0"
15.8"
x
20.8"
16.6"
x
21.6"
D
22.0"
x
34.0"
20.8"
x
32.8"
21.6"
x
33.6"
E
34.0"
x
44.0"
32.8"
x
42.8"
33.6"
x
43.6"
ISO-A
A3
297
x
420 mm
267
x
390 mm
287
x
410 mm
A2
420
x
594 mm
390
x
564 mm
410
x
584 mm
A1
594
x
840 mm
564
x
811 mm
584
x
831 mm
625
x
880 mm
595
x
850 mm
615
x
870 mm
841
x
1189 mm
811
x
1159 mm
831
x
1179 mm
A0
METRIC-DIN
A3
337
x
460 mm
307
x
430 mm
327
x
450 mm
A2
460
x
634 mm
430
x
604 mm
450
x
624 mm
610
x
860 mm
580
x
830 mm
600
x
850 mm
634
x
881 mm
604
x
851 mm
624
x
871 mm
860
x
1220 mm
830
x
1190 mm
850
x
1200 mm
881
x
1129 mm
851
x
1199 mm
871
x
1219 mm
1000
x
1414 mm
970
x
1384 mm
990
x
1404 mm
1189
x
1682 mm
1159
x
1652 mm
1179
x
1672 mm
A1
A0
ISO-B
B4
250
x
353 mm
220
x
323 mm
240
x
343 mm
B3
353
x
500 mm
323
x
470 mm
343
x
490 mm
B2
500
x
707 mm
470
x
677 mm
490
x
697 mm
B1
707
x
1000 mm
677
x
970 mm
697
x
990 mm
3-6 Printer Options
NovaJet PRO 600e User's Guide
Media Sizes and Maximum Printing Areas for Sheet Media
Paper Size
Normal Print Area
Expanded Print Area
GRAPHICS (U.S. OFFSET)
19.0"
x
25.0"
17.8"
x
23.0"
18.6"
x
23.4"
20.0"
x
28.0"
18.8"
x
26.0"
19.6"
x
26.4"
22.0"
x
26.0"
20.8"
x
24.0"
21.6"
x
24.4"
23.0"
x
35.0"
21.8"
x
33.0"
22.6"
x
33.4"
24.0"
x
29.0"
22.8"
x
27.0"
23.6"
x
27.4"
25.0"
x
38.0"
23.8"
x
36.0"
24.6"
x
36.4"
26.0"
x
38.0"
24.8"
x
36.0"
25.6"
x
36.4"
27.0"
x
39.0"
25.8"
x
37.0"
26.6"
x
37.4"
30.0"
x
42.0"
28.8"
x
40.0"
29.6"
x
40.4"
32.0"
x
44.0"
30.8"
x
42.0"
31.6"
x
42.4"
35.0"
x
45.0"
33.8"
x
43.0"
34.6"
x
43.4"
36.0"
x
45.0"
34.8"
x
43.0"
35.6"
x
43.4"
40.0"
x
50.0"
38.8"
x
48.0"
39.6"
x
48.4"
42.0"
x
65.0"
40.8"
x
63.0"
41.6
x
63.4"
48.0"
x
65.0"
46.8"
x
63.0"
47.6"
x
63.4"
50.0"
x
65.0"
48.8"
x
63.0"
49.6"
x
63.4"
54.0"
x
65.0"
52.8"
x
63.0"
53.6"
x
63.4"
60.0"
x
65.0"
58.8"
x
63.0"
59.6"
x
63.4"
U.S. ARCHITECTURAL
9.0"
x
12.0"
7.8"
x
10.0"
8.6"
x
10.4"
B
12.0"
x
18.0"
10.8"
x
16.0"
11.6"
x
16.4"
C
18.0"
x
24.0"
16.8"
x
22.0"
17.6"
x
22.4"
D
24.0"
x
36.0"
22.8"
x
34.0"
23.6"
x
34.4"
E
36.0"
x
48.0"
34.8"
x
44.6"
35.6"
x
45.0"
A
8.5"
x
11.0"
7.3"
x
9.0"
8.1"
x
9.4"
B
11.0"
x
17.0"
9.8"
x
15.0"
10.6"
x
15.4"
C
17.0"
x
22.0"
15.8"
x
20.0"
16.6"
x
20.4"
D
22.0"
x
34.0"
20.8"
x
32.0"
21.6"
x
32.4"
E
34.0"
x
44.0"
32.8"
x
40.6"
33.6"
x
41.0"
A4
210
x
297 mm
180
x
247 mm
200
x
257 mm
A3
297
x
420 mm
267
x
370 mm
287
x
380 mm
A2
420
x
594 mm
390
x
544 mm
410
x
554 mm
A1
594
x
840 mm
564
x
790 mm
584
x
800 mm
625
x
880 mm
595
x
830 mm
615
x
840 mm
841
x
1189 mm
811
x
1139 mm
831
x
1149 mm
PRINTER OPTIONS
A
U.S. ENGINEERING
ISO-A
A0
METRIC-DIN
A4
250
x
337 mm
220
x
287 mm
240
x
297 mm
A3
337
x
460 mm
307
x
410 mm
327
x
420 mm
A2
460
x
634 mm
430
x
584 mm
450
x
594 mm
610
x
860 mm
580
x
810 mm
600
x
820 mm
A1
A0
634
x
881 mm
804
x
831 mm
624
x
841 mm
860
x
1220 mm
830
x
1170 mm
850
x
1180 mm
881
x
1229 mm
851
x
1179 mm
871
x
1189 mm
1000
x
1414 mm
970
x
1364 mm
990
x
1374 mm
1189
x
1682 mm
1158
x
1632 mm
1179
x
1642 mm
ISO-B
B4
250
x
353 mm
220
x
303 mm
240
x
313 mm
B3
353
x
500 mm
323
x
450 mm
343
x
460 mm
B2
500
x
707 mm
470
x
657 mm
490
x
667 mm
B1
707
x
1000 mm
677
x
950 mm
697
x
960 mm
Printer Options 3-7
NovaJet PRO 600e User's Guide
Margins
Margins can be set to Normal or Expanded. The Expanded setting expands the print area and
decreases the margins.
Any part of the image that extends into the margin will be clipped. When the Margins option is set
to Expanded, make sure that you align the media accurately using the guide on the right of the
platen so that the ink doesn’t exceed the edge of the media.
Cut sheet maximum printing area
Normal: 0.59" (15 mm) margin on each of three sides and 1.38"
(35 mm) margin on the fourth side.
Expanded: 0.197" (5 mm) margin on each of three sides and a 1.38"
(35 mm) margin on the fourth side.
Rollfeed maximum printing area
Normal: 0.59" (15 mm) margin on all sides.
Expanded: 0.197" (5 mm) margin on all sides.
3-8 Printer Options
NovaJet PRO 600e User's Guide
➪
To set margins
1
2
3
Press Setup/Paper Option/Margins.
Choose Normal or Expanded.
Press OK.
Auto-Load Delay
Auto-Load Delay lets you set the time between when the printer senses the media and when
printing starts. This lets you manually reposition the media if necessary. The default is 6
seconds, selectable from a range of 1-12 seconds.
➪
To set auto-load delay
Press Setup/Paper Option/Auto-Load Delay.
Choose the delay time.
Press OK.
Auto-Cut
When the Auto-Cut option is set to on, the printer automatically cuts the media when the image
is complete. Be sure the image is dry before cutting, turn on the dryer and/or specify a Dry
Time. See “Setting a Dry Time” in this chapter for the procedure. You can select Cut from the
control panel at any time to cut the media.
Note:
➪
Automatic cutting is disabled when the paper feed option is set to TAKEUP.
To set auto-cut
1
2
3
Press Setup/Paper Option/Auto-Cut.
Choose On or Off.
Press OK.
Save Media
When the Save Media is On (the default), the media advances only as far as needed to print the
image. With the Save Media option turned off, the printer advances the full print area of the
loaded media. For example, if a 36 inch roll is loaded, the printer advances the length of the
print area for a standard 36 x 48" sheet even if the printed image is only 30 inches long.
Printer Options 3-9
PRINTER OPTIONS
1
2
3
NovaJet PRO 600e User's Guide
➪
To turn off Save Media
1
2
3
Press Setup/Paper Option/Save Media.
Choose Off.
Press OK.
Auto-Wipe
The cartridge jet plates are periodically wiped during printing. The default for this function is
ON. If you are having problems with banding, you can sometimes solve the problem by setting
the wiper to OFF; however, this can cause clogging of the inkjets.
➪
To turn off the wiper
1
2
3
Press Setup/Paper Option/Auto-Wipe.
Choose Off.
Press OK.
Defining user setup
You can save the options you use most frequently so you don’t have to reconfigure the printer
each time you print an image. You can define up to eight different combinations of options and
save them with a user number ranging from 1-8. Select the user number you want to use before
sending an image to the printer. If your printer driver has host-controlled settings, the user setup
may be overridden. If possible, disable the driver control settings.
You can save settings for the following options:
• Cut On or Off
• Media Standard
• Drying Time
Baud Rate
➪
•
•
•
•
Auto-Wipe On or Off
Monochrome or Color
Parity
Quality Mode
To save user setup
1
2
3
Press Setup/User Setup/Save User.
Scroll to the number for the user settings.
Press OK.
3-10 Printer Options
•
•
•
•
Print Mode
Normal or Expanded Margins
Save Media On or Off•
Dryer On/Off
NovaJet PRO 600e User's Guide
➪
To use a previously saved user setting
1
2
3
Press Setup/User Setup/Select User.
Scroll to the number for the user settings (i.e. user 1, user 2, etc.) to use.
Press OK.
Choosing a language
Printer menus and options can be displayed in the following languages: English, German,
French, Italian, Portuguese, Spanish, simplified and traditional Chinese, Japanese, and Korean.
➪
To choose a language
1
2
3
Press Setup/User Setup/Language.
Choose the language to display.
Press OK.
Ink reduction
Ink reduction lets you reduce the percentage of ink laid down by the printer. This feature applies
only to HPGL/2 format images (vector-based images) and has no effect on continuous tone
images. It is especially useful for images with large amounts of printed area and helps to avoid
bleeding or over-saturating the media. It does, however, change the appearance of colors, so
you may want to run a small test print.
➪
To set ink reduction
1
2
3
Press Setup/Ink Option/Ink Reduction.
Choose a reduction percentage - 12.5, 25%, 37.5, or 50%.
Press OK.
Ink Preheat
Cartridge heat settings are optimized for QIS media being printed in a standard office environment. If you are experiencing banding, poor fills, or over dot gain, and you have tried all other
means to correct these conditions, you may want to experiment with the ink preheat settings.
These will vary depending on the ambient temperature where the printer is located and the
media and ink used.
Printer Options 3-11
PRINTER OPTIONS
Choosing ink options
NovaJet PRO 600e User's Guide
Defaults for the heater setting are determined by the ink type in use. The printer determines this
by reading the chip on the back of each cartridge. When you adjust the ink settings, you are
increasing or decreasing the heat from the default temperature. Pressing the + (plus) button
increases the temperature, pressing - (minus) decreases it. When you have reached the limits of
the temperature range, the panel will display either MAX or OFF. These settings are saved in the
printer. If you change to a different type of ink, you may need to change the heater settings to
accommodate the new ink type.
If you are working in a cold or dry environment, try turning the heat up for a larger dot size. If the
heat is turned up too far, the ink may run or sputter. If you are working in a humid or hot environment, turn the heat down for a smaller dot size.
➪
To set the ink preheat time
1
2
3
Press Setup/Ink Option/Ink Preheat.
Choose a preheat value.
Press OK.
Dry time
Unattended prints might require drying time to prevent the ink from smearing when the image
touches the takeup roll or previously printed images. In addition, you may want to change drying
time depending on the media you are using, the ambient temperature and the humidity. Dry Time
values range from 10 seconds to 60 minutes. When the Dry Time has expired, the printer rolls or
cuts the image and begins printing the next image in the buffer.
➪
To set the dry time
1
2
3
Press Setup/Ink Option/Dry Time.
Choose a time from 10 seconds to 60 minutes.
Press OK.
Dryer On/Off
The dryer installed at the base of the printer stand helps to dry ink.
➪
To enable the dryer
1
2
3
Press Setup/Ink Option/Dryer.
Choose On.
Press OK.
3-12 Printer Options
NovaJet PRO 600e User's Guide
LCD Contrast
The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-16,
where 16 is less contrast. The default is 9. Note that if brightness is set too high, you may not be
able to see the text displayed on the control panel.
➪
To set LCD contrast
1
2
3
Press Setup/User Setup/LCD Contrast.
Choose the contrast value.
Press OK.
PRINTER OPTIONS
Printer Options 3-13
NovaJet PRO 600e User's Guide
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3-14 Printer Options
Printer maintenance and storage
4
This chapter provides information on the following:
•
•
•
Periodic maintenance
Preparing your printer for storage or transport
Using the information function.
Periodic maintenance
Periodic maintenance functions which you will want to perform to assure continued quality
printing include:
•
•
•
•
•
•
Refilling the ink reservoirs
Changing ink type
Replacing ink cartridges
Cleaning the ink cartridges
Cleaning and replacing the service station
Replacing the cutter (described in Chapter 2).
Refilling ink reservoirs
!
Use of inks other than those supplied by ENCAD may cause damage to your
printer.
The ink reservoirs are located at the left side of the printer. You can refill any time, even while
printing. Be sure the reservoirs always have ink in them - it is a good idea to keep them approximately 3/4 full. Allowing a reservoir to run out of ink causes the ink delivery lines to deprime and
may cause ink leakage and damage to the ink cartridges and carriage electronics.
➪
To fill the ink reservoir
Note: Before starting, you may want to do the following:
•
Have paper towels handy.
•
Wear disposable gloves.
!
Open only one reservoir at a time to prevent ink from accidentally contaminating
another color.
NovaJet PRO 600e User's Guide
1
2
3
4
5
Open the front left cover to gain access to the reservoirs.
Remove the cap from the reservoir you want to fill.
Verify that the ink color and type in the bottle match the ink color and type in the
reservoir.
Pour the ink into the reservoir to about 1/2 inch from the top. Do not overfill.
Replace the cap on the reservoir and close the panel.
Changing ink types
Changing from one ink type to another, for example, from ENCAD GA to ENCAD GO ink requires
that you change the reservoirs and cartridges to the new type of ink. If one set of ink lines is
being used for a different type of ink, you will need to purge the ink lines with distilled water. If
you are only using two types of inks, this is generally not necessary.
Note: For best results, DO NOT USE GA or GS inks with GO media. NEVER MIX INKS! Use
only inks designated for NovaJet PRO 600e printers.
To change from one type of ink system to another, you will need to do the following:
•
Remove and store ink cartridges in the cartridge garages
•
Remove and store ink reservoirs
•
Install new ink reservoirs
•
Install new ink cartridges
If you are changing to a third ink type, for example, if you previously used GA and GO inks and
you now want to use GS and GO inks, you must purge the ink lines and rinse them with distilled
water before changing to a new ink type. You will then have to reprime the lines as described in
Chapter 2. Additional ink reservoirs can be purchased from ENCAD.
Removing and storing ink cartridges
You typically store cartridges when you want to use to a different ink set (and therefore different
cartridges) and need to store the existing cartridges for future reuse. This procedure explains how
to remove, store and reuse cartridges. Following this procedure will extend the life of your
cartridges and prevent ink from leaking from the cartridges.
➪
To remove and store cartridges
1
On the printer display panel, press Utility Menu then Access Cartridge. This moves
the carriage away from the service station and enables you to easily remove the
cartridges.
4-2 Printer maintenance and storage
NovaJet PRO 600e User's Guide
2
3
Disconnect the cartridge tube from the carriage by pushing down on the disconnect
button and removing the quick connect fitting.
Remove the cartridge from its carriage stall by gently pulling the top edge toward
you, then lifting it out of the stall. Do not remove the cartridge tube from the
cartridge. Leaving the tube in the cartridge maintains negative pressure and
prevents leakage. Do not touch the flex contact area of the cartridge.
Push down on
disconnect button
to remove fitting
Do not remove
cartridge tube
from cartridge
4
5
Wipe any ink from the quick connect fitting at the end of the tube using a lint-free
cloth.
Insert the cartridge into the cartridge garage. Make sure the cartridge cap lip snaps
and locks into the cartridge garage locking tab. This will assure a good seal.
Inser t Car tridg e
into C artridge
G ara ge
C a rt r id g e
c a p li p
6
Store the cartridge garage upright to prevent leaks.
Printer maintenance and storage 4-3
MAINTENANCE
AND STORAGE
M ake s ure car trid ge c ap lip
sn aps and loc ks into c artridge
gar age lock ing tab
NovaJet PRO 600e User's Guide
➪
To reuse the cartridge
1
2
3
4
5
6
7
Remove the cartridge from its garage by pulling back on the garage locking
tab and gently taking out the cartridge.
On the printer display panel, press Utility Menu then Access Cartridge.
Snap the cartridge tube connector quick connect fitting into the fitting on the
carriage.
Insert the cartridge into its carriage stall, making sure that there are no kinks
in the ink delivery line. (Refer to Chapter 2.)
On the printer display panel, press Utility Menu then Access Cartridge to
return the carriage to the service station.
Run a prime to ensure that all jets are clear and operating correctly.
If the cartridge leaked during storage or the cartridge lost negative pressure,
you will need to reprime the cartridge with the NovaPrime to reestablish
negative pressure. (Refer to Chapter 2.)
Note: Cartridges stored for extended periods of time will probably need to be cleaned,
blotted and primed before use because the garages are designed only for short term
cartridge storage.
Replacing the reservoirs
1
2
3
4
5
Remove all the cartridges before replacing the ink reservoirs.
Open the left front cover to access the reservoirs. Leave the caps on the
reservoirs. Disconnect the quick connect fitting for each reservoir, noting the
color of the fitting to which it was connected.
Slide each reservoir forward to remove it from the printer.
Store the reservoirs away from direct sunlight in an environment similar to that
of the printer.
Replace the reservoirs with new reservoirs.
Fill the reservoirs with ink and attach to the quick connect fittings primed for
that type of ink.
4-4 Printer maintenance and storage
NovaJet PRO 600e User's Guide
Installing new cartridges
Be sure the cartridges you are installing contain the same type of ink as the reservoirs. Snap
them into place and attach the quick connect fittings as described in Chapter 2.
!
The printer will only operate when all four PRO 600e cartridges are installed.
Installing non PRO 600e cartridges may damage the printer and will prevent it
from operating correctly.
!
Don’t attempt to install or remove an ink cartridge from the carriage at any time
without first selecting Utility/Access Cartridges to move the carriage away from
the service station. Don’t attempt to manually pull the carriage out of the service
station while the printer is turned on. This can damage the printer.
!
Touching the flex contacts (the copper area that houses the electrical contacts)
and the inkjet plate can damage the cartridge. Similarly, touching the copper
contact area of the carriage can damage the carriage.
Each time you place new ink cartridges in the printer, perform a prime and color calibration to
ensure the highest quality printed images. Priming is covered in Chapter 2 and calibration
procedures are discussed in Appendix A.
Ink cartridges generally last as long as the ink in a full reservoir. When a cartridge misfires or
the quality deteriorates, you will want to replace it.
Purging ink delivery lines
➪
To purge ink delivery lines
1
2
3
4
5
Remove all four cartridges before purging the ink lines.
Disconnect the ink delivery lines from the ink reservoirs. Carefully wipe any excess
ink from each connector using a paper towel before proceeding.
Insert the tube that was in the cartridge into a container of distilled water.
Connect the NovaPrime to a connector at the ink reservoir and turn it on until ink
stops flowing into the collection bottle.
Repeat the same procedure for the rest of the lines.
Printer maintenance and storage 4-5
MAINTENANCE
AND STORAGE
If you are changing to a third ink type, for example, if you previously used GA and GO inks
and you now want to use GS and GO inks, you must purge the ink lines and rinse them with
distilled water very well before changing to a new ink type. You will then have to reprime the
lines as described in Chapter 2.
NovaJet PRO 600e User's Guide
Periodic cleaning
To assure the best quality printing, you should clean the cartridges and service station daily for
heavy use and once a week for moderate use. In addition, you should wipe any areas of the
printer exposed to ink and the slide shaft using a lint-free cloth moistened with water.
Note: Do not lubricate the print shaft! Keep it clean using a clean cloth and rubbing alcohol.
The table that follows identifies periodic cleaning which you can perform to keep your printer in
top operating condition.
Interval
Immediately
Daily, as needed
Monthly
Semiannually
Twice a month
Annually
As Required
Other
When a cartridge is changed
or there is a problem with the
prime
Component
Any - clean up ink spills
Service station seals and wipers
Slide shaft
Encoder strip top and bottom
Cartridge jet area
External areas
Pinch rollers and lower drive
rollers
Encoder sensor
Inner platen
Carriage
Keypad
Cartridge dimples/flex driver
cables
Materials to use for cleaning
•
Isopropyl alcohol (industrial grade)
Cleaning Agent
Distilled water
Distilled water
Isopropyl alcohol
Distilled water
Distilled water
Distilled water
Isopropyl alcohol
Canned air or alcoholmoistened cloth.
Distilled water
Distilled water
Industrial Film Cleaner
Isopropyl alcohol
•
Lint-free soft cloth/paper wipe
•
Dry lint-free cloth
•
Cotton swabs
•
Ultrasonic cleaner (if available)
•
Distilled/Reverse osmosis water (purified water)
•
Canned/compressed air.
Components to annually inspect
The following components should be cleaned and inspected for damage on an annual basis and
replaced if necessary.
•
Carriage belt
•
Service station seals and wipers
•
Trailing cable
•
Cutter
4-6 Printer maintenance and storage
NovaJet PRO 600e User's Guide
Cleaning the ink cartridge jet plate
The ink cartridges may require occasional maintenance when used in low humidity. If repeated
priming doesn’t unclog the head, follow the cleaning procedure below. In addition, cartridges
will wear out after prolonged use. If cleaning the cartridge does not restore print quality, replace
it.
➪
To clean the ink cartridge jet plate
1
2
3
4
Press the Utility/Access Cartridges buttons to move the carriage away from the
service station.
Disconnect the quick connect fittings, noting the color of the fitting to which the
cartridge was connected.
Remove the ink cartridge from the printer by gently pulling the top of the cartridge
toward you, then lifting it up out of the carriage.
Press lightly against the jets with a water-moistened, lint-free, non-paper cloth (do
not use alcohol). Gently blot any excess ink. Blot - do not wipe. Wiping may damage
the jets. (Ink will appear on the cloth; this is normal.) Reinstall the cartridge in the
carriage and reconnect the ink supply line.
Never use alcohol to clean the jet area of the cartridge.
5
Press the Utility/Access Cartridges buttons to return the carriage to the service
station.
Press the Utility/Prime buttons to check the cartridges. Repeat two more times, if
necessary. If the cartridges fire correctly, perform the appropriate calibration procedures from Appendix A.
If the cartridge continues to misfire, remove the cartridge. Rinse the ink from the
bottom of the cartridge using warm distilled water. Note that removing the cartridge
too many times may create a large air bubble in the line, which could lead to pen
problems. Refill the lines with ink if necessary.
Note: You can manually compensate for clogged jets. Refer to Chapter 2 for
instructions.
Dry all surfaces of the cartridge, except for the bottom, or jet area and the circuit
plate. Reinstall the cartridge and reprime. Check the Prime test pattern and set the
print mode as indicated on the test pattern print. (See Chapter 2 for instructions on
interpreting the Prime test pattern.) You may also want to run the color test described in Chapter 2.
6
7
8
Printer maintenance and storage 4-7
MAINTENANCE
AND STORAGE
!
NovaJet PRO 600e User's Guide
Cleaning the service station
Ink and dust can accumulate in the service station causing poor print quality. Depending
on how frequently you print, you may want to clean the service station daily using the
following procedure.
➪
To clean the service station
1
2
3
4
5
6
7
Select Utility/Access Cartridges to move the carriage away from the service
station.
Raise the printer cover.
Locate the service station release tab at the right end of the service station
base. Move it gently to the left and lift to remove the entire service station
assembly.
Rinse the service station and wipers with warm water. Use cotton swabs to
clean small spaces.
Inspect the seals and wipers. Any damage to these parts can cause the
cartridge jetplate to clog, resulting in misfires. Compare the wipers to the
figure which follows and replace the service station if necessary.
Dry the service station and replace it, putting the left side in first. Make sure
the release tab re-latches.
Press Utility/Access Cartridge to return the carriage to the service station.
4-8 Printer maintenance and storage
NovaJet PRO 600e User's Guide
Maintaining the NovaPrime
The NovaPrime is an accessory used to fill ink lines when reservoirs are installed and to
clear clogs in cartridges. It is battery operated and uses 4 AA batteries.
➪
To replace the battery
1
2
➪
Remove the screw at the end of the unit and open the NovaPrime.
Note the orientation of the battery pack. Pull it out and replace the AA batteries.
To clean the NovaPrime
Clean the NovaPrime with distilled water and a lint-free cloth to remove ink. Thoroughly
wash the ink bottle and allow to air dry.
Preparing your printer for transport or storage
If you need to take your printer out of service, for example, to ship it to another location or to
send it to a repair depot do the following:
• Remove the ink cartridges and store them in a cartridge garage, away
from direct light and heat.
• Remove the ink reservoirs.
•
Wash out the service station.
Returning the printer for service
Accessing printer information
The printer can provide you with information on the following:
•
•
➪
Plot area
On time
•
•
Memory
Plot time
•
•
Calibration settings
Firmware version
To access printer information
1
2
3
Select Utility/Print Settings or Utility/Display Settings.
Press the button for the item for which you want information.
Press OK.
Printer maintenance and storage 4-9
MAINTENANCE
AND STORAGE
If for any reason, you need to return your printer to ENCAD for service, you must remove the
cartridges, ink reservoirs, and purge the ink supply lines. You should also remove all memory
except for the factory-installed 32MB SIMM. Before returning the printer, contact ENCAD
Technical Support for an returned material authorization (RMA) number and for complete instructions on preparing your printer for shipment.
NovaJet PRO 600e User's Guide
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4-10 Printer maintenance and storage
Calibration
A
Color calibration
For best results, the color calibration must be performed each time you install a new cartridge.
The printer draws a series of three patterns. The first pattern, labeled “Current Heads (Y, M, C),”
shows yellow, magenta, and cyan + which represent the horizontal and vertical alignment
between the cartridges.
Magenta
Yellow
Cyan
Black
Current Heads (Y, M, C)
When the colored + lines up horizontally and vertically with the black alignment marks, no
adjustment is required.
The second pattern, labeled “Color Horizontal Head-To-Head Calibration,” horizontally aligns
the cartridges. Three lines similar to the example below are printed with the following color
combinations: yellow/magenta, magenta/cyan, and cyan/black.
... -3
-2
-1
0
1
2
3 ...
Color Horizontal Head-to-Head Calibration
The third pattern, labeled “Color Vertical Head-To-Head Calibration,” vertically aligns the
cartridges.
Color
Black
Color Vertical Head-to-Head Calibration
The numbers below each set of lines represent the different horizontal and vertical alignment
values. Examine the patterns to determine which value shows the best horizontal and vertical
alignment between cartridges. These are the values you will set in the printer menu.
NovaJet PRO 600e User's Guide
➪
To adjust the color calibration values
1
2
3
4
5
6
7
8
Install ink cartridges in the printer. (See Chapter 2 "Getting started" for cartridge
installation instructions.)
Load media in the printer that is at least 11 inches (28 cm) wide. (See Chapter 2
"Getting started" for media loading instructions.)
Prime the heads to ensure that all cartridges fire correctly. Make sure Color is the
selected print mode.
Select Utilities/Color Calibration/Calib Print Test.
The test patterns print.
Examine the Current Heads pattern; the colored +’s should align with the black lines.
If any of the +’s don’t align, perform the procedure for adjusting the color values.
Press Cyan - Vertical.
Examine the printout and enter the number that represents the best color alignment
for cyan-vertical.
Repeat for each color and for horizontal alignment as well.
Defining Calibration Units
You can set the calibration units to English or Metric.
➪
To set calibration units
1
2
Select Setup/User Setup/Units Select.
Choose English or Metric.
Paper axis calibration
Choosing Utility/Calibration/Paper Axis Test lets the printer draw a set of vertical marks to
calibrate the paper axis. To measure the marks laid down by the printer, you will need a ruler or
scale at least 33 inches (838.2 mm) long. The vertical marks should be exactly 33.00 inches
(838.2 mm) apart. If the distance between the marks is different from that shown on the display,
you may adjust the printer by setting its values to match the length or width you measured.
➪
To print the Paper Axis calibration test pattern
1
Load the printer with media that is at least 36 (91 cm) inches long (or the media that
you are going to run; you cannot load a 36" sheet and then run the calibration from a
roll feed because the line lengths will not match).
A-2 Calibration
NovaJet PRO 600e User's Guide
2
3
4
Press Utility/Calibration/Paper Axis Test.
The printer prints two marks.
Remove the media from the printer and measure the distance between the
marks. The distance between the marks should be exactly 33.00 inches
(838.2 mm).
If the measurement is not exactly 33.00 inches, select "Paper Axis" and
adjust the value to the measurement read on the scale.
APPENDICES
Calibration A-3
NovaJet PRO 600e User's Guide
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A-4 Calibration
Installing additional memory
B
Your printer is shipped with 32 MB of RAM and is upgradable to a maximum of 128 MB, 64 MB
per socket. Additional memory helps to free the host computer more quickly.
Acceptable SIMM sizes
Printer memory may be upgraded by installing 72-pin 70 nanosecond (or faster) SIMMs that are
either 32 or 36 bits wide. (The printer does not use parity bits.) The SIMMs must not exceed a
height of 2 inches (5 cm) and must conform to JEDEC Std. 21-C, release 4.
The printer will accept 4 MB, 8 MB, 16 MB, 32 MB or 64 MB SIMMs. Recommended SIMMs are
ENCAD PN 210610 32MB SIMMS.
SIMM installation
The SIMMs are located on the MPCB inside the right cover. The MPCB comes with one SIMM
slot empty and 32 MB RAM SIMM installed on the board. The following procedures describe
how to remove the right cover, remove any currently installed SIMM(s), install new SIMM(s)
and replace the cover. You will need a #2 Phillips screwdriver to complete the procedures.
! ALWAYS UNPLUG THE POWER CORD BEFORE BEGINNING.
!
➪
To avoid static damage to the printer, never touch the circuit board or its components without first touching the bright metal portions of the printer. Static
damage is more likely when the relative humidity is low. If possible, wear a grounding strap when touching the circuit board.
To remove the right cover
1
2
3
APPENDICES
4
5
6
Disconnect the power and the interface cables.
Remove the printer's top cover.
Remove the three screws under the right side of the printer which attach the right
side cover and the two screws which attach the cover to the right plate.
Slide back the pin that holds the right cover to the rear cover.
Move the right cover, being careful to clear the parallel port on the back of the unit.
Carefully disconnect the ribbon cable from the connector on the PC board and the
other two cables that go to the cover.
NovaJet PRO 600e User's Guide
➪
To remove the SIMMs
1
2
➪
Facing the top of the SIMMs, push the side
clips gently to the outside (away from the
SIMM).
Push over and pull out, being careful not to
damage the fingers on the top.
To install the new SIMM
1
Insert at a 45 degree angle and slowly push the SIMM to a 90o angle until the
two side clips snap into place. Make sure the SIMM is fully seated.
2
Carefully reconnect the ribbon cable harness to the connector on the PC
board. Reattach the other connectors removed earlier.
3
Reinstall the right cover and top cover.
B-2 Installing additional memory
Menu tree
C
This section contains an overview of the printer's menu tree. The use of the options is explained
in Chapters 2 - 3 of this guide. In the figures that follow, items in italics indicate that selecting
the option gives access to further options. Items in bold are the default option.
Main menu at a glance
Main Menu
Load Media
Cut
Pause
Reset
Feed Media Menu
Forward
Backward
Setup Menu
Print Mode Menu
Paper Options Menu
User Setup Menu
Ink Option Menu
Serial Comm Menu
Exit
Utility Menu
Prime
Access Cartridge
Color Calib Menu
Calibration Menu
Display Settings
Print Settings
Service Menu
Exit
NovaJet PRO 600e User's Guide
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Load Media
Feed Media
Cut
Setup Menu
Pause
Utility Menu
Reset
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LOAD MEDIA
moves media into or away from the platen.
CUT -
cuts media.
FEED MEDIA -
provides access to further options for moving the media forward or backward.
PAUSE -
provides access to further options for canceling print jobs, reinitializing the printer,
or examining the job.
RESET -
clears the print buffer. When cancelling a print, first remove it from the computer's
print queue, then press the Reset button on the printer.
SETUP -
provides access to further submenus for setting printing options.
UTILITY -
provides access to further submenus for calibration and other functions.
Feed media menu
l
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Forward
Forward
Backward
Exit
C-2 Menu Tree
Backward
Exit
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advances media toward the front of the printer.
moves media toward the back of the printer.
returns to main menu.
NovaJet PRO 600e User's Guide
Setup menu at a glance (Bold indicates the default)
Setup
Print Mode Menu
Color Mode
Quality Mode
Dots per Inch
Print Passes
Carriage Speed
Print Direction
Exit
Paper Option Menu
Supply Type
Media Standard
Margins
Auto-Load Delay
Auto-Cut
Save Media
Auto-Wipe
Exit
User Setup Menu
Select User
Save User
Units Select
Language
Init Settings
Print Settings
LCD Contrast
Exit
Color, mono, gray
User, Draft, Normal, Production, Photo
300, 600
1, 3, 4, 6, 8, 10
1-10, 5
Uni, bi
Sheet, roll, take-up
All, US_Engr, US_Arch, ISO_A, M_DIN, ISO_B,
Special, MET OVER A, Graphics, US_All, Metric_All
Normal, Expanded
1-12, 6
On/Off
On/Off
On/Off
1-8, 1
1-8, 1
English, Metric
English, German, French, Italian, Spanish, Portuguese,
Japanese, Chinese, Korean
1-16, 9 (16 is less contrast)
0, 12.5, 25, 37.5, 50
Off, 1-7, Max
On/Off
0, 0:10, 0:20, 0:30…60:00
Serial Comm Menu
Baud Rate
Data Bits
Parity Bit
Exit
9600, 19200, 38400
7, 8
Even, Odd, None
APPENDICES
Ink Option Menu
Ink Reduction
Ink Preheat Menu
Dryer
Dry Time
Exit
Menu Tree C-3
NovaJet PRO 600e User's Guide
Setup menu
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Print Mode Menu
User Setup Menu
Paper Option Menu
Ink Option Menu
Serial Comm Menu
Exit
l
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Print Mode Menu
provides access to options for color, quality, print passes, carriage speed, and print
direction.
Paper Option Menu
provides access to options for loading paper.
User Setup Menu
provides access to options for defining and saving user settings.
Ink Option Menu
provides access to options for setting ink reduction, ink preheat, dryer on/off, and
dry time.
Serial Comm Menu
provides access to options for setting communications parameters.
Exit
returns to the main menu.
Print Mode
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Color Mode
Print Passes
Quality Mode
Carriage Speed
Dots per Inch
Print Direction
Exit
l
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Color mode
provides access to a further menu to select color (default), monochrome, or
grayscale printing.
Quality mode
provides access to a further menu to select the print mode.
Dots per inch
provides access to a further menu to select print resolution: 600 (default) or 300
dots per inch.
Print passes
provides access to a further menu to select 1, 3, 4, 6 (default) or 8 print passes.
More passes = better quality.
Carriage speed
provides access to a menu for choosing carriage speed in a range 1-10. Default =
5.
C-4 Menu Tree
NovaJet PRO 600e User's Guide
Print direction
provides access to a further menu to select whether the printer will print in bi
(default) or uni-directional printing (one direction).
Exit
returns to the Setup menu.
Paper Option Menu
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Supply Type
Media Standard
Margins
Auto-Load Delay
Auto-Cut
Save Media
Auto-Wipe
Exit
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Supply type
provides access to a further menu to select the paper feed mode: roll, sheet, or
takeup (default).
Media standard
provides access to a further menu to select the media standard: All (default),
US_Engr, US_Arch, ISO_A, Met over A, ISO_B, Special, Graphics, US_All,
Metric_All.
Margins
provides access to a further menu to change the available plot area based on the
margin type elected. Select Normal (default) or Expanded margins.
Auto-Load Delay
provides access to a further menu to change the delay between when the media is
positioned for loading and when loading occurs. This allows users to adjust the
media if necessary. Select 1-12 seconds. Default = 6.
Auto-Cut
provides access to a further menu to turn Auto-Cut Off (default) or On. When On,
the printer cuts the media after printing is complete.
Save Media
provides access to a further menu to turn Save media On or Off (default). When
set to On, printing will stop at the end of the image rather than scrolling out the full
paper size.
Auto-Wipe
provides access to a further menu to turn the Auto-wipe function On (default) or
Off. When on, the cartridges are wiped during printing.
Exit
returns to the Setup menu.
APPENDICES
Menu Tree C-5
NovaJet PRO 600e User's Guide
User Setup Menu
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Select User
Init Settings
Save User
Print Settings
Units Select
LCD Contrast
Language
Exit
l
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Select user
provides access to a further menu to select a previously saved user configuration.
Default = User 1.
Save user
provides access to a further menu to save the current printer configuration to the
selected user number. Default = User 1.
Units select
provides access to a further menu to choose the calibration units: English (default)
or Metric.
Language
provides access to a further menu to select the language used for the display.
Choose from English (default), German, French, Italian, Spanish, Portuguese,
Japanese, Chinese (traditional and simplified), Korean.
Init settings
returns the printer to its default settings. All previously saved options are erased.
Print settings
prints the current printer settings.
LCD contrast
lets you select the contrast level of the display. Range is 1-16, 9 (default) (16 is
less contrast)
Exit
returns to the Setup menu.
C-6 Menu Tree
NovaJet PRO 600e User's Guide
Ink Option Menu
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Ink Reduction
Ink Preheat
Dryer
Dry Time
Exit
l
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Ink reduction
provides access to a further menu in which to set the percentage by which to
decrease the amount of ink emitted to help prevent bleeding or pooling of ink.
Options are 0, 12.5, 25, 37.5, and 50.
Ink preheat
provides access to a further menu to set the ink preheat value for each cartridge.
Options are Off, 1-7, Max.
Dryer
provides access to a further menu to turn the dryer Off (default) or On.
Dry time
provides access to a further menu to select the dry time in the range of 0 seconds
(default) to 60 minutes. When enabled, the printer waits the selected amount of
time after printing before cutting the media or advancing to the next print.
Exit
returns to the Setup menu.
Serial Comm Menu
l
l
l
l
Baud Rate
Data Bits
Parity Bit
Exit
Baud rate
provides access to a further menu to select the baud rate: 9600 (default), 19200,
38400.
Data bits
provides access to a further menu to select 7 or 8 (default) as the data bit.
Parity bits
provides access to a further menu to select parity: None (default), Even, Odd.
Exit
returns to the Setup menu.
APPENDICES
Menu Tree C-7
NovaJet PRO 600e User's Guide
Utility menu at a glance (Bold indicates the default)
Utility
Prime
Access Cartridge
Color Calib Menu
Calibration Menu
Use Calib XY
Paper Axis Test
Color Db Menu
Paper Axis
Open Jet Menu
Display settings
Print settings
Service menu
Servo PWM Test*
Servo Cycle Test*
Accessory Menu*
Carriage Test*
Color Test
Continuous Test*
Exit
ON/off
32.00 - 34.00
* tech support only
C-8 Menu Tree
NovaJet PRO 600e User's Guide
Utility menu (Bold indicates the default)
l
l
l
l
Prime
Display Settings
Access Cartridge
Print Settings
Color Calib Menu
Service Menu
Calibration Menu
Exit
l
l
l
l
Prime
prints the prime pattern.
Access Cartridge
moves the ink carriage away from the service station for installing and replacing
cartridges and the media cutter.
Color Calib Menu
provides access to further menus for printing the color calibration test pattern and
for entering values determined by examining the test patterns.
Calibration Menu
provides access to a further menu for calibration options and diagnostics.
Display Settings
displays information such as paper and page width and height, on time, and
cumulative plot time.
Print Settings
prints information such as media size, firmware revision, RAM size, and plot hours.
Service Menu
for use by ENCAD technical support only.
Exit
returns to the main menu.
Calibration Menu (Bold indicates the default)
l
l
l
l
U s e C a lib X Y
P a p e r A xis T e st
Open Jet M enu
P a p e r A xis
C o lo r D b M e n u
E x it
l
l
l
l
provides access to a further menu in which you can set this function on or off.
Paper Axis Test
prints the paper axis test pattern.
Color Db Menu
provides access to a further set of menus in which you can print the color
deadband test pattern and set deadband velocity compensation for each
cartridge.
Menu Tree C-9
APPENDICES
Use Calib XY
NovaJet PRO 600e User's Guide
Open Jet Menu
provides access to a further set of menus in which you can print the jet status
pattern and set the compensation for jets in each cartridge.
Paper Axis
provides access to a further menu in which to enter values determined by
examining the paper axis test pattern.
Service Menu (Bold indicates the default)
l
l
l
l
C a lib r a tio n M e n u
About
D ia g n o s tic s M e n u
C a r tr id g e I n fo
D e m o P lo t
E x it
l
l
l
l
Calibration Menu
provides access to calibration options.
Diagnostics Menu
provides access to a further set of menus for performing diagnostics (tech support
only) and for printing the color test.
About
provides information about the printer's firmware version, BROM, RAM, and printer
size.
Cartridge Info
provides information about the type and color of ink in each cartridge stall, and the
extent to which the cartridge is used; i.e., 1%, 10%, etc. 100% indicates that the
cartridge should be replaced. When 256% is displayed, the cartridge will stop
functioning.
Demo Plot
automatically prints a test file stored in ROM on the printer. Use only under
direction of technical support.
C-10 Menu Tree
Technical information
MEDIA TYPES:
Photo paper, paper matte, drafting films,
and specialty.
See Supplies section for details.
MEDIA ROLL PARAMETERS
Inner roll core: 2" and 3"
Max. outside roll diameter: 4" and 6"
Max. roll width: 60", 42", 54" (photo gloss,
vinyl and matte only), 50", 36", 24"
D
BAUD RATES:
9600; 19200; 38400
POWER:
90-246 VAC 47-63 Hz
Consumption:
20 W Idle
140 W Typical
215 W Maximum
RESOLUTION:
600 x 600 dpi
300 x 300 dpi addressable
OPERATING ENVIRONMENT:
59° - 95°F (15°- 35°C)
10-80% RH, Non-condensing
STANDARD FEATURES:
Rollfeed with cutter
Power feed and takeup
8 user-savable settings
Power PC 33 MHZ processor
208 jet ink cartridges (4)
500 ml ink reservoirs (4)
Two sets of ink lines (8)
Ink priming system
STORAGE ENVIRONMENT:
-5° - 140°F (-21°- 60°C)
5-80% RH, Non-condensing
LINE LENGTH ACCURACY:
+/- 0.2% in paper and carriage axis using
roll feed, 4 mil drafting matte film.
Image frame length (X-axis) variation +/0.2% and width (Y-axis) variation +/-0.06%
+/- 0.024" (.6mm).
BUFFER:
Two 72-pin, 32-bit wide DRAM sockets.
32 MB, user upgradeable to 128
MB, 70 ns or faster, ENCAD approved.
Made in the U.S.A.
APPENDICES
INTERFACES:
Bidirectional Parallel (IEEE 1284)
RS-422/232
422 to 9 pin 232 for self-service
Optional 10 Base T, 10 Base 2
CERTIFICATIONS:
Safety
CSA, CSE/NRTL,
(equivalent to UL1950)
TUV GS
EN 50 082-1
EN 60 950
UL1950
NOM-019-SCFI-1993
IEC 950
AS/NZS 3260
EMI
FCC Class A, B
CSA C108.8
EN 55 022 Class A, B
CE Mark
CISPR 22- Class A, B
AS/NZS 3548
NovaJet PRO 600e User's Guide
DIMENSIONS
60" model
42" model
Height
(platen above floor)
44" (1.12m)
44" (1.12m)
Width
95" (2.41m)
77" (1.96m)
Depth
28" (0.71m)
28" (0.71m)
Weight
150 lbs.
136 lbs.
Print width
up to 59.6" printable
up to 41.6" printable
D-2 Specifications
Communications and cabling
E
This appendix defines the serial cable requirements for connecting the printer to your DOS or
UNIX based systems. It also includes instructions for setting serial communication parameters.
Parallel cable
You can use any parallel cable which meets IEEE 1284 standards.
RS-232 cable requirements
You may build this cable or purchase it from ENCAD, Inc. For connecting to an Apple Macintosh,
use the standard ImageWriter II cable.
Mini-Din-8
Plug
RXDTXDHSKI
HSKO
RXD+
GND
TXD+
GPI
DB-25S
Female
5
3
2
1
8
4
6
7
2
3
4
5
6
7
8
20
22
TXD
RXD
RTS
CTS
DSR
GND
DCD
DTR
RI
DB-9S
Female
Mini-Din-8
1
2
3
4
5
6
7
8
2
3
4
5
6
7
8
20
22
Mac to Hayes Modem Cable
Belkin F2V088 or equivalent.
Do not use cable from
PC Accessories!
DB-25S
Female
TXD
RXD
RTS
CTS
DSR
GND
DCD
DTR
RI
DB-25S (DB-9S)
Female
2 (3)
3 (2)
4 (7)
5 (8)
6 (6)
7 (5)
8 (1)
20 (4)
22 (9)
2
3
4
5
6
7
8
20
22
®
Laplink Serial Cable.
TXD
RXD
RTS
CTS
DSR
GND
DCD
DTR
RI
TXD
RXD
RTS
CTS
DSR
GND
DCD
DTR
RI
APPENDICES
HSKO
HSKI
TXDGND
RXDTXD+
GPI
RXD+
DB-25P
Male
3
2
7
8
6
5
1
4
9
NovaJet PRO 600e User's Guide
Setting serial communications parameters
If your software or hardware platform only has serial communication capability, check the
manuals provided with your system for the required communication parameters prior to setting
the RS-422/232 options on the printer.
Setting the baud rate
Baud rate is the data transmission rate (in bits per second) between your computer and the
printer. The Serial Communicaitons menu lets you select from the following baud rates: 9600,
19200, 38400
➪
To set the baud rate
1
2
3
Select Setup/Serial Communications Menu/Baud Rate.
Choose the desired rate.
Press OK.
Setting the parity bit
The Serial Communications menu lets you select from the following parity options:
➪
Even, Odd, None
To set the parity bit
1
2
3
Select Setup/Serial Communications Menu/Parity Bit.
Choose the desired option.
Press OK.
Setting the data bit
The Serial Communications menu lets you set the data bit to 7 or 8.
➪
To set the data bit
1
2
3
Select Setup/Serial Communications Menu/Data Bit.
Choose the desired option.
Press OK.
E-2 Serial communications and cabling
Error messages
F
These display messages are helpful in determining the status of the printer and possible
corrective action when operation does not appear to be normal.
Error Messages
Error messages consist of the message “Internal ERROR: Shutdown” on line 2 of the
display. On line 4, a specific message will appear. If you cannot clear the error, record
the message and the sequence of events leading to the message so that you can describe
the problem to ENCAD technical support personnel.
If the “Servo shutdown” message displayed, cycle the printer's power to clear the error.
Cartridge Errors
The printer automatically performs tests on the cartridges and uses the information to
improve image quality, monitor cartridge life, and update the user with system status.
Some tests are performed between prints and require no user input, while others
require user input.
The following are cartridge-related error messages.
Error Message
Unrecognized cartridge
Cartridge end of life attained.
Unrecognized ink type.
APPENDICES
Corrective Action
Be sure the cartridge is a NovaJet PRO 600e
cartridge. Your printer will not work with NovaJet,
NovaJet PRO, or NovaJet PROe cartridges.
Remember, the printer is reading the value
programmed into the chip on the cartridge, it is not
actually detecting the cartridge type. Replace the
cartridge if necessary.
Replace cartridge. You can check cartridge status
by choosing Cartridge Info from the Service menu.
End of cartridge life is indicated as 100%. When
256% is displayed, no further printing occurs until
the cartridge is replaced.
Be sure the cartridge is a NovaJet PRO 600e
cartridge. Your printer will not work with NovaJet,
NovaJet PRO, or NovaJet PROe cartridges.
Ink type information is stored on the cartridge chip.
If you are using a new type of ink which has been
introduced since you purchased your printer, you
will need to upgrade the printer's firmware to
accommodate the new ink type. Check ENCAD's
web site at www.encad.com for instructions.
NovaJet PRO 600e User's Guide
To clear the error, turn the printer off and then on again. Press Utility/Service Menu/Cartridge
Info to determine the cartridge for which the error message is displayed. Press Access Cartridges to move the carriage to the position which allows replacement of the ink cartridges.
Check to make sure you have ENCAD NovaJet PRO 600e cartridges installed in each position,
that they all contain the same type of ink (i.e. GA, GS, or GO) and all cartridges are installed
properly. Install new cartridges if necessary.
F-2 Error messages
Glossary
G
baud rate
The rate of data transfer (bits per second between the computer
and printer.
bit
The smallest unit of digital information used by a computer or
printer.
buffer
The part of the printer's memory that is used for receiving and
processing plot files.
calibration
The procedures to adjust the ink cartridge alignment and line
length accuracy.
carriage axis
The plot area measured parallel to the platen.
Centronics
A standard parallel interface.
configuration
The way that the computer and printer are connected.
dpi
Dots per inch (dpi), the number of dots the printer lays down
in an inch.
handshake
A method the computer and printer use to communicate.
inkjet
The nozzle part of the ink cartridge.
ink reduction
A feature set through the control panel or driver software which
reduces the amount of ink put down for vector images in HP-RTL format.
interface
cable
The cable used to connect the printer to the computer. NovaJet printers
use a serial or parallel interface cable.
The surface on which the printer prints the image. Media
comes in a variety of types, including paper, polyester,
canvas, and film.
monochrome
An image that is printed in only one color (usually black).
orientation
The direction of the plotted image on the page.
palette
The available colors for the printer.
paper axis
The long side of the plot area measured at right angles
to the platen.
parallel
interface
An interface type in which all bytes are transferred
simultaneously, making it faster than a serial interface.
APPENDICES
media
NovaJet PRO 600e User's Guide
parity
A method for checking the transfer of information
between the computer and printer.
platen
The surface on which media is placed to print.
plot area
The area in which the printer prints the image, determined
by the width of the media.
prime
To clear the ink cartridges by forcing them to fire rapidly. Also, to fill
the ink lines with ink.
raster image
A graphic created by dots called bitmaps.
resolution
The sharpness of a printed image as measured by dots per
inch.
roll feed
Media that is packaged on a roll and is loaded and fed through
the back of the printer.
vector
A graphic created by geometric lines. HP-GL and HP-GL/2 files are
vector files.
G-2 Glossary
Ordering supplies
H
ENCAD media for NovaJet PRO 600e printers
ENCAD offers a full line of inkjet media which gives you brighter, crisper color from your
printer. Choose from a variety of sheet and roll sizes. ENCAD ink and media are optimized to
work together and were designed for optimal results on your printer. You can count on:
●
Brilliant, saturated colors
●
Sharp lines and edges
●
No visible bleeding between colors
Note: Media is interchangeable between models unless indicated. Ink and cartridges
are specific to the NovaJet PRO 600e printers. Be sure to order supplies specifically
for the printer model you are using.
ENCAD supplies ordering information
You can order ENCAD supplies from your Authorized ENCAD Distributor, ENCAD Supplies
Dealer or order directly from ENCAD:
For the names of authorized distributors in Europe, Asia, and Latin America, call:
Europe:
Paris, France
Phone: 1-3051-0041
Fax: 1-3051-7080
Latin America:
Austin, TX
Phone: 512-219-8022
Fax: 512-219-7863
Asia:
Hong Kong
Phone: 2-2881-8969
Fax: 2-2881-0912
NovaJet PRO 600e Ink and cartridges
Your printer's extended ink system reduces the interval between cartridge changes. This
system is ideal for unattended printing and large batch runs. Each ENCAD NovaJet PRO 600e
proprietary cartridge includes the nozzle mechanics, and electrical connections. It draws ink
from a reservoir in the printer. The ink reservoirs can be filled at any time for uninterrupted
printing. After extensive use, the cartridges do experience some wear and should be replaced.
Ink cartridges use ENCAD’s special graphics arts (GA), graphic standard (GS), or graphic
outdoor (GO) inks which not only give you vivid color, but actually extend the cartridge’s
life. The ink system includes:
●
ENCAD proprietary NovaJet PRO 600e cartridges
●
500 ml bottles of ink. Available in GA or GS cyan, magenta, yellow, and black. GO
ink comes in 250 ml bottles only.
NovaJet PRO 600e User's Guide
Be sure to order media matched to the type of ink you are using.
Note:
Always refill cartridges and reservoirs with the same type and color of ink.
Inkjet media for NovaJet PRO 600e printers
ENCAD Quality Imaging Supplies (QIS) expand the range of projects you can produce with your
printer. Put your ENCAD inkjet printer to work creating dazzling presentations, quality fine art,
photo-realistic images, impressive signs, eye-catching trade show displays, vivid charts,
colorful maps, and more.
Choose from photo and matte media in a variety of thicknesses and coatings, films of various
types, and specialty materials including canvas and vinyl.
ENCAD media features proprietary coatings which provide the highest image quality when used
with ENCAD inks. Our stringent quality assurance program guarantees consistent coatings,
repeatable colors, and outstanding compatibility with ENCAD inks. New types of indoor and
outdoor media are being added all the time. To learn more about the latest offerings, check
ENCAD's website at www.encad.com or call your supplies dealer.
Photo Paper (Use with Photo Printing mode only)
This photographic-based media is excellent for posters, photo-realistic images, and framed art.
Renderings benefit from quality output with this paper. It is also ideal for client, courtroom, or
marketing presentations, as well as point-of-purchase signs. Choose the weight and finish
appropriate to your project:
QIS Photo Gloss - 7 mil
QIS Photo Semi-Gloss - 7 mil
Gloss and Semi-Gloss Papers (Use with Photo Printing mode only)
When a thinner base is acceptable for your project, you can choose QIS Gloss and Semi-Gloss
papers have the same coating as photo papers, but on a thinner base for a more cost-effective
solution.
QIS Gloss - 4 mil
QIS Semi-Gloss - 4 mil
Matte Paper
Premium and Specialty matte offer brilliant colors, minimal color bleeding, sharp lines and
edges. Both papers are ideal for images with medium to light color fill, such as maps, mechanical or architectural renderings, PC board layouts, and presentation flip charts.
QIS Premium Matte 100 gram (Rolls only)
This paper produces high resolution, no bleed output with no strikethrough for medium color
fill and minimal cockle.
H-2 Ordering supplies
NovaJet PRO 600e User's Guide
QIS Specialty Matte 3 mil (Rolls only)
Excellent for preliminary or working drawings of CAD designs, renderings, maps, or presentation
graphics. Images produced on Specialty Matte are far more water-resistant than those produced
on other papers.
QIS CAD 24 lb. (Rolls only)
Opaque paper with a coating optimized for inkjet printing. Ideal for preliminary or working
drawings of CAD designs, renderings, maps, or presentation graphics
Film
ENCAD polyester-based films are engineered for high-impact and vivid color. Five types of
film give you the flexibility to create brilliant overlays, overhead projections, signs, posters,
and banners.
QIS Clear Film - 4 mil (Use with Photo Printing mode only)
Optically clear. Its polymer coating gives excellent resolution and color saturation. Use for
overlays, such as printed circuit boards, mapping, screen printing, and overhead projection.
May be imaged on both sides.
QIS Backlit Display - 5 mil (Use with Photo Printing mode only)
Tough, translucent polyester for high quality, backlight displays. Graphics, scanned images, and
photos become even more exciting with i illumination. Great for trade shows and point-ofpurchase signs.
QIS Ultra White - 4 mil (Use with Photo Printing mode only)
Tough, dimensionally stable, glossy, bright white polyester film. Brilliant for signs, posters,
banners, and presentations. Can be imaged on both sides.
Drafting Film - 4 mil
A coated polyester film, matte on both sides. Ideal for final CAD drawings. More dimensionally stable and durable than bonds or vellums.
Specialty
Canvas (Use with Photo Printing mode only)
Vinyl for GA inks (Use with Photo Printing mode only)
Adhesive backed, matte finish vinyl for large banners, posters, signs, lettering, and point-ofsale.
Ordering supplies H-3
APPENDICES
Inkjet coated artist canvas for photo-realistic images, art work, portraits, any image which
requires an artist canvas look. Quality comparable to photographic glossy media.
NovaJet PRO 600e User's Guide
Vinyl for GO inks (Use with Photo Printing mode only)
A flexible, white, opaque calendered vinyl designed for excellent ink receptivity and durability
when used with ENCAD’s Graphic Outdoor (GO) inks . Outstanding for outdoor signs.
Overlaminates
Overlaminates are used with ENCAD GO media to seal and protect the graphic. They are
available with gloss, matte, or luster surfaces.
Matte Clear Vinyl Cast Overlaminate Film
A premium quality, clear, matte, cast vinyl overlaminate film for use with ENCAD Graphic
Outdoor (GO) media. Recommended for outdoor applications which require glare resistance
and durability.
Gloss Clear Vinyl Overlaminate Film
A premium quality, clear, high gloss, cast vinyl overlaminate film for use with ENCAD Graphic
Outdoor (GO) media. Recommended for applications which require extended glossy colors and
durability.
Luster Clear Vinyl Overlaminate Film
A clear, flexible, semi-gloss calendered vinyl overlaminate film for use with ENCAD Graphic
Outdoor (GO) media. Recommended for outdoor applications which require vibrant colors and
durability.
Media Sizes
Media is typically available in the sizes listed below. Call your authorized ENCAD media dealer
for availability.
Cut Sheet Media
Photo gloss (7 mil)
Photo semi-gloss (7 mil)
Gloss (4 mil)
Semi-gloss (4 mil)
Clear film (4 mil)
Ultra white film (4 mil)
Back lit film (5 mil)
H-4 Ordering supplies
11 x 17”
x
x
x
x
x
x
18x36”
x
x
x
x
x
x
24x36”
x
x
x
x
x
x
A1
x
x
x
NovaJet PRO 600e User's Guide
Roll Media (on 2" diameter core)
Backlit Film (5 mil.)
60”
X
54”
Canvas (20 mil.)
Clear Film (4 mil.)
50”
X
42”
X
36”
X
24”
X
X
X
X
X
X
X
X
X
X
X
Draft Matte (4 mil.)
X
Gloss Clear Vinyl (Overlam.)
Luster Clear Vinyl
(Overlam.)
Matte Clear Film (Overlam.)
X
X
X
X
X
X
X
X
X
X
X
X
Matte Opaque Vinyl (GO)
X
X
X
X
Opaque Bond (24 lb.)
X
X
Photo Gloss (4 mil.)
X
X
X
X
X
X
Photo Gloss (7 mil.)
X
X
X
X
X
X
Photo Semi-Gloss (4 mil.)
X
X
X
X
X
X
Photo Semi-Gloss (7 mil.)
X
X
X
X
X
X
Polyethylene (Banner)
X
X
X
X
X
X
Premium Matte (100 gr)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Specialty Matte (3 mil.)
X
Translucent Bond (18 lb.)
Tyvek
X
X
X
X
Vellum (20 lb.)
Vinyl (3 mil.w/adh. back)
X
X
X
X
X
X
Water Resistant Vinyl
X
X
X
X
X
X
Wet Strength
X
X
X
X
X
X
White Film (4 mil.)
X
X
X
X
X
Ordering supplies H-5
APPENDICES
The outside diameter of the roll will vary depending upon the amount of media, media
thickness, and media core diameter. The standard is 4 inches outer diameter with a 2 inch
core.
NovaJet PRO 600e User's Guide
Media Cores
Media cores are used with the takeup roll. They are available in the following widths:
60", 54", 50", 42", 36".
Diameters: 2" and 3".
Core adapters are available.
Media Samples
Media samples are available so that you may experiment with a variety of media for your
application. Because we are always adding new media, call your authorized ENCAD
media dealer for a list of current offerings.
Media Cutter (pkg. of 5)
Replacement blades for your printer. Pre-loaded in a snap-in cartridge for easy
changeover.
H-6 Ordering supplies
Troubleshooting
I
This appendix contains valuable information to help you solve the most common printer
problems. The problems addressed are divided into these types:
·
·
·
·
Printer health
Print quality
Data transfer
Application software
Troubleshooting quick list
Many common problems can be solved by checking for just three items:
·
·
·
Is the printer connected to a good power source?
If using a serial cable, do serial I/O settings match on the printer and computer?
Does the printer driver software match the emulation selected on the printer?
Isolating problems
You can quickly isolate problems to either the printer, computer/printer interface, or
application software using the following procedure:
1. Turn the printer OFF, then ON.
2. Load media, then run a prime to assure that all jets fire. (See "Priming for Cartridge Print Check" in Chapter 2 of the User Guide.)
3. Perform a color calibration. (See Appendix A of the User Guide.)
If your printer fails during any of the above steps, call your ENCAD distributor/dealer or
call ENCAD Technical Support. Otherwise, continue with the steps that follow.
4. Send a sample print directly to the printer through the parallel port. For example,
on a PC, type:
copy /b <filename>.rtl lpt1.
5. If your computer is running on a network, login and copy the sample file to the
printer over the network.
6. If steps 4 or 5 fail, repeat them using another computer.
If any of these steps fail, your printer may not be correctly connected to your
computer and/or network. Contact your network administrator or your ENCAD
dealer. Otherwise, continue with the steps that follow.
7. Print directly to the printer from several software applications.
8. If you are networked, login and try printing from several software applications.
9. If steps 7 or 8 fail, repeat them using another computer or remove from the network
and test standalone.
NovaJet PRO 600e User's Guide
If one application fails, but others print successfully, that can indicate a problem with a specific
software package. Call technical support of the failed product. If all the applications fail,
determine what they have in common; for example, a RIP box or Windows driver. Call technical
support of the particular vendor.
Printer Health
Printer will not turn on
Make sure the power cord is securely attached to the printer and plugged into an operating
outlet.
Make sure the power switch is turned on.
Printer intermittently reboots
Clean and reseat memory SIMMs.
Test and replace memory SIMMs. (See Appendix B of the User Guide.)
Check that power is coming to the printer.
Display does not come on
Check that the power cord is plugged in and the printer switch is turned on.
Push any control panel button. The display should come on.
Printing doesn’t start immediately when a file is sent
A short delay between sending the file and starting to print is normal, particularly if you are
using a serial port. If you are using the serial port, make sure you’re using the correct interface
cable and that it is securely connected to the proper ports on both the printer and the computer.
(ENCAD serial cable PN 203977)
If you are using a serial interface, make sure that the RS-232/422 settings match the requirements of your hardware and software. (See Appendix E.)
If you are using a Windows application, be sure the Print Manager is OFF. Turn off the Print
Manager with the ENCAD Windows driver.
File will not print
If you are using a serial cable, check that it is ENCAD PN 203977 for PC and Unix systems. Be
sure that RS232/422 settings in your software match those on your printer. If you are using a
parallel cable, be sure it meets the specifications of IEEE 1284.
Check your electrical connections.
From your software application, print to a file and send the file to the printer in DOS using the
DOS Copy command. At the DOS prompt, type COPY /b filename portname (LPT or COM port).
Alternately, use the GO.EXE program. To print the file, type GO filename. This program is supplied
I-2 Troubleshooting
NovaJet PRO 600e User's Guide
on your Utilities disk and can also be downloaded from the ENCAD BBS.
Slow printing under Windows
Windows applications naturally print slower than DOS applications. Be sure the Windows Print
Manager is turned OFF.
Takeup roll doesn't turn
Be sure the paper feed option is set to Takeup.
Takeup roll doesn't stop turning
Check that the take-up sensor is not blocked. There should be nothing between the take-up
sensor and media.
Automatic cutter doesn’t work or tears the paper
Make sure the Auto-Cut option is set to ON.
Make sure Media Supply Type is set to Roll.
Make sure the cutter is properly installed. (See "Installing the Cutter" in Chapter 2 .)
TURN POWER OFF and clean the inside of the black belt using alcohol and a lint-free
cloth. Push the carriage back and forth to access all areas of the belt. Manually push the
carriage all the way to the left to force the cutter to drop. Turn power on.
If the cutter is worn, replace it. You should replace the cutter after every 200 plots (more or
less, depending on the type of media used). (See Supplies for ordering information.)
Carriage jams
Check for paper jams or blockage.
Be sure the service station is lowering. If it does not lower, push it left and down, or the cutter
will not disengage.
Carriage axis failure
This may be caused by using matte paper which may curl and cause carriage axis failure. Be
sure to use inkjet quality media. (See Supplies.)
An obstruction in the path of the carriage assembly is hindering carriage movement. The
obstruction may or may not be visible. Other common causes include dirty encoder strip,
media interference, worn carriage bushings, cutter malfunction, and loose trailing cable
connections.
Note: If the error re-occurs, observe whether the carriage is in the same or different location.
If the carriage is in the same spot, check the encoder strip for visible damage (clear plastic strip
Troubleshooting I-3
APPENDICES
After checking the following items, reboot the printer to ensure proper operation.
NovaJet PRO 600e User's Guide
under the trailing cable tray and above the belt) Refer to the figure which follows.
Printer front view
Encoder strip under second trailing cable cover level,
(clear plastic strip directly behind the shaft)
Verify that carriage movement is free and smooth by turning the power off and moving the
carriage from one end of the shaft to the other (make sure there is no binding and that nothing is
blocking the carriage movement ). (MAKE SURE POWER IS OFF BEFORE PERFORMING THIS STEP.)
Clean the top and bottom of the encoder strip using a cotton swab and distilled water (let it dry
completely ~ approximately 30 minutes) before trying to operate the printer).
Remove the cutter from the left side of the carriage and check it for visible damage. Make
sure cutter version 3 (or newer) is installed (see the figure below).
3
Check the shaft for visible damage (carriage moves back and forth on it during operation).
Clean the shaft with a lint free cloth and isopropyl alcohol (let it dry completely before trying
to operate the printer).
Check the belt for visible damage such as fraying and pieces coming off it.
Check the trailing cable (cable that moves during printer operation) for visible damage.
Check whether the idler assembly (located at the left end of the belt) moves freely. Check
whether it is cracked or broken.
I-4 Troubleshooting
NovaJet PRO 600e User's Guide
Cannot draw ink during initial siphon
Check that the quick release fitting connection to the ink reservoir is secure.
Check whether contaminants have blocked the ink delivery lines. If necessary, flush the lines
with distilled water, then reprime.
Initial siphon cannot be established
Check that ink reservoirs are full.
Check ink delivery system for leaks in the lines, at the tubing connection, and at the quick
connect coupling to the reservoir. If leaks cannot be stopped, call Technical Support.
Ink cartridges do not fire properly
Be sure that cartridges and the service station are cleaned periodically to maintain good
print quality. (See "Cleaning Cartridges" in Chapter 4.)
Cartridges may wear out after extended use. Try replacing the cartridge.
Store cartridges in a sealed container at room temperature when not in use for extended
periods of time.
Make sure the protective tape is removed from the cartridges.
Remove the cartridge and reinstall it, or clean the electrical contact on the cartridge and
carrier. Be sure it is clean and dry. Be sure the cartridge is seated properly. (See "Installing
Ink Cartridges" and "Cleaning Cartridges" in Chapter 5.)
Check that ink is being fed through the delivery lines. If necessary, use the NovaPrime to pull
ink out of the nozzle plate to remove trapped air bubbles.
Be sure the ink reservoirs are not empty.
Cartridges leaking
Check that reservoirs are not overfilled.
Ensure needle assembly is tightly fastened on top of cartridge.
Various nozzles are clogged or stop firing
Repeat prime several times.
Clean service station; clean cartridge again; repeat prime.
Clean cartridge electrical contacts using a cotton swab moistened with water. Dry contact.
Repeat prime. Do not use acetone or any other harsh cleaner as this may cause damage to the
flex cable.
Troubleshooting I-5
APPENDICES
Remove, clean, and reinstall cartridge; repeat prime. Do not use alcohol on the jet area.
NovaJet PRO 600e User's Guide
Nozzle may have failed. Replace cartridge. Check for nozzle clogs by using the NovaPrime on the
cartridge nozzle plate.
Check to see whether spray from printing has contaminated the flex contact. Remove the cartridge
and wipe the carriage flex and cartridge flex with a cotton swab moistened with water..
Run the jet status plot as described in Chapter 2. If sections of the print are missing, add the
affected jets to the compensation list. Replace the cartridge if necessary.
Ink spills on the flex cable
Flex cable refers to the copper contacts on the carriage where the cartridge seats. Clean the
flex cable gently with a cotton swab moistened with water. Do not use acetone or any other
harsh cleaner as this may cause damage to the flex cable.
Printer settings are lost when printer is turned off or rebooted
Be sure to save your printer settings to a User number. (See "Saving User Settings" in Chapter
3.) When you are ready to print, select the User number that you saved.
What if I need a firmware upgrade?
You can download firmware upgrades from ENCAD’s BBS or from the Internet WEB page
(www.encad.com).
Firmware Download Procedure (Upgrade/Printer Refresh)You can download the new
firmware directly from the diskette, but if you copy the xxxx.ROM and GO.EXE files to a
temporary directory on your hard drive, it will load faster.
For Windows:
1.
Ensure the printer is turned ON and you have your parallel cable (IEEE 1284) attached
between the parallel port on the printer and the parallel port on the host computer.
2.
From a DOS prompt type: GO xxxx.ROM and press <ENTER>.
Note: For NT systems, click on Start\Programs\Command Prompt. At the DOS prompt go to
the location of the .ROM file. Then type: PRINT /D:LPT1 \XXXX.ROM and press Enter.
Approximately 20 - 40 seconds later a single beep should be heard, indicating the download
was successful. After a one second delay, the printer will automatically reboot. The printer
should come up normally. Verify the new firmware revision by sequencing through Utility
Menu - Service Menu - About menu.
3.
If multiple beeps are heard, reboot printer and reseat parallel port connection. Resend the
.ROM file to the printer.
I-6 Troubleshooting
NovaJet PRO 600e User's Guide
For Macintosh:
1.
Ensure the printer is turned ON and you have your ImageWriter II cable (RS422-232) attached
between the serial port on the printer and the serial port on the host computer.
2.
Place the xxxx.ROM file in the Spool folder on the Mac and run the spooler. You don’t need
the GO.EXE application. Approximately 20 - 40 seconds later a single beep should be heard,
indicating the download was successful. After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the new firmware revision by
sequencing through Utility Menu - Service Menu - About menu.
3.
If multiple beeps are heard, reboot printer and reseat serial port connection. Resend the .ROM
file to the printer.
Print Quality
Many of the print quality concerns can be resolved by priming, cleaning, and calibrating the
cartridges. When this is the case, “Prime, clean, calibrate, or replace” is indicated with other
solutions. Refer to the following chapters for details:
Prime - see Chapter 2
Clean - see Chapter 4
Calibrate - see Appendix A
Replace - see Chapter 4
No print appears
Check that tape has been removed from the printhead of the cartridge.
White lines or large gaps on print or portions of characters missing
Prime, clean, calibrate, or replace cartridges.
Check if the ink reservoir is empty. Refill if necessary.
Make sure the media feeds freely.
Overall print quality is poor
Prime, clean, calibrate, or replace cartridges.
Make sure the printer is positioned on level ground.
Use a higher quality print mode, such as Photo.
Be sure you are using genuine ENCAD inks and media.
Nozzle plate may be flooded. Try using a lower firing rate or replacing the cartridge. Adjust
cartridge preheat as described in Chapter 3.
Troubleshooting I-7
APPENDICES
Cartridge spits small amounts of ink on paper
NovaJet PRO 600e User's Guide
Streak marks
Clean the service station at least once a week, or more often, depending on the number of prints
you are running. (See Chapter 4.)
Prime, clean, calibrate, or replace cartridges.
Line drawings exhibit bleeding
Be sure you are printing on the coated side of the media. Load cut sheet media so that the notch is
on the side closest to the carriage. Roll feed media should be loaded so the coated side is on the
outside.
If your application software permits, use gamma correction to lighten the color.
Too much air may have been drawn into the cartridge during extended operation. Add 5 ml of ink
and reinstall the cartridge.
Colors print as monochrome
Be sure the Color/Mono mode is set correctly. To change a specific drawing from monochrome to
color or vice versa, you must switch the Color/Mono setting and re-transmit the file.
Ink smears after removing the print
Be sure the ink is dry before removing the print. If you are printing area fills, you may want to set
the Dry Time option. (See "Setting a Dry Time" in Chapter 3.) Turn the dryer on.
Smudged or dark characters
Be sure you are using the correct type of paper for the application. (See Supplies.)
Make sure the paper is straight and unwrinkled when loading it into the printer.
Prime, clean, calibrate, or replace cartridges.
Try a different print mode.
Improperly formed or misaligned characters
Calibrate cartridges.
Color problems or shadowing
Calibrate cartridges.
Excessive graininess
Perform color deadband compensation. Refer to "Aligining the cartridges" in Chapter 2.
I-8 Troubleshooting
NovaJet PRO 600e User's Guide
Ghosting
The temperature of the print cartridge affects the size of the dots it prints. When the cartridge is
warmer it produces slightly larger dots than when it is cool. Several things affect the temperature
of the cartridge including the ambient temperature, the number of dots that have recently been
printed and the cartridge heater circuit. This change in temperature and subsequent spot size
causes what is referred to as “ghosting” or “parasitic suppression”. Ghosting can occur when
printing unidirectional if their is an area in the image in which the cartridge is not firing (i.e. a
white box within a filled area). Since the cartridge cooled down while it wasn’t printing, a light
area can appear adjacent to the non-printed area. This light area is “ghosting”. By using the
cartridge heaters to warm the cartridge in these non-printed areas, the change in temperature
and therefore “ghosting” is minimized. Refer to the figure below which illustrates cartridge heat
vs. spot size.
STEPS TO MINIMIZE GHOSTING (PARASITIC SUPPRESSION)
1.
Use the preheat function and set the heat to 4 on all the cartridges.
- On the Main Menu, press Setup Menu/Ink Options Menu/Ink Preheat Menu. In the Ink
Preheat menu you will see Cyan - Preheat, Yellow - Preheat, Magenta - Preheat, and Black
Preheat.
Go into first preheat function and adjust the value to 4 and press OK.
Continue this with the three remaining preheat functions.
2.
Slow the carriage speed down to 5 or lower.
On the Main Menu, press Setup Menu/Print Mode Menu/Carriage Speed. In the Carriage
Speed menu, adjust the value to 5 or less and press OK . If you are printing using software
to control the printer, you need to make these adjustments in the software.
3.
Put the printer in a bi-directional mode.
On the Main Menu, press Setup Menu/Print Mode Menu/Print Direction. In the Print
Direction menu, adjust the value to BI and press OK . If you are printing using software to control the printer, make these adjustments in the software.
Colors are not correct or sections of print missing
Prime, clean, calibrate, or replace cartridges.
The Mac print utility provided with the printer already includes calibrated tables which work
with NovaJet PRO 600e inks.
Troubleshooting I-9
APPENDICES
Check ENCAD's WEB site or bulletin board and download the latest Windows drivers. These
drivers have calibrated color tables which act as a filter to your file and make the colors come
out closer to what is on your computer screen. If you are using a third party RIP, contact the
RIP vendor to determine whether they have updated their color tables to work with ENCAD
inks. Some RIP vendors that have already updated include EFI, Amiable, Yarc, Vivid Image,
Pisa, and Harlequin. If the vendor's files are not yet updated, use the ENCAD Windows
drivers.
NovaJet PRO 600e User's Guide
Image is the wrong size
Be sure the dpi setting (300 or 600) matches the resolution of your image file. See Chapter 3 for
instructions.
Print contains only partial image
Check the settings of the Margins option. When Margins are set to Normal (the default), the print
area is smaller than when Margins are set to Expanded. Try setting the Margins option to Expanded to make the print area larger.
The printer may not have correctly sized your media. Use the Manual Load option to load your
media. (See "Manual Media Loading" in Chapter 2 in the User Guide.)
The printer automatically prints in portrait orientation (X axis = paper axis). If you rotated the
image in your application to save paper, set the paper size to the next larger size (for example, if
you are printing a C size image, choose D size paper). Be sure to set Save Media to ON. This
stops the printer from scrolling the full paper height.
Jagged vertical lines
Prime, clean, calibrate, or replace cartridges.
If these suggestions fail, call ENCAD Technical Support for instructions on cleaning the encoder
strip and performing deadband calibration.
Splotchy area fill
Try using photo mode. If the problem persists, prime, clean, calibrate, or replace cartridges. Adjust
cartridge preheat as described in Chapter 3.
Excessive banding in area fills
Consistent banding is generally a hardware problem; inconsistent banding is generally a software
problem.
Use specially coated inkjet media. ENCAD provides a full line of high quality inkjet media. (See
Supplies.)
Change the Print Mode option to photo . (See "Print Modes" in Chapter 3.)
Prime, clean, calibrate, or replace cartridges.
Set wiper function to off. Adjust cartridge preheat as described in Chapter 3.
Portions of lines are missing
Prime, clean, calibrate, or replace cartridges.
Clean service station; clean cartridge again; repeat prime.
Clean carriage flex cable and cartridge electrical contacts; repeat prime. Do not use alcohol,
acetone, or other cleansers. Use a cotton swab moistened in distilled water. Use tap water if
distilled water is not available.
I-10 Troubleshooting
NovaJet PRO 600e User's Guide
Poor vertical or horizontal line quality
Perform color calibration. (See Appendix A.)
Data Transfer
Printer doesn’t generate a print
Be sure your printer is connected to the port to which you are sending the file.
If you are printing over a network, you will need to determine whether the problem is in the
network. Try connecting the printer directly to your computer and send the file again.
Parallel printing doesn’t work
Some UNIX workstations have difficulty communicating with the printer using a parallel connection. Try connecting the printer to the network using a network interface box.
To ensure the highest quality and reliability of the data that is sent to the printers, the IEEE
standard 1284 parallel cable is required to be used when utilizing the parallel port on the
printers.
This standard uses shielded twisted pair technology that reduces noise and increases performance at higher transfer speeds.
This cable is recommended on all printers built by ENCAD in 1997 and later.
To order from ENCAD, use part number 208559.
Be sure that your parallel cable does not exceed the maximum of 10 ft.
Try using another parallel cable. Be sure that it is securely connected.
Serial printing does not work
Verify that the serial cable is properly connected.
Be sure that your baud rate, parity, and emulation are set correctly. (See "Setting Serial
Communication Parameters" in Appendix E.)
If you are using a serial cable provided by a vendor other than ENCAD, be sure that the pinouts
match those in Appendix E. If the non-ENCAD serial cable is not working, order ENCAD cable
203977 (for MAC and Unix systems).
Be sure that your serial cable does not exceed the maximum length of 25 ft.
Problems connecting to a Macintosh workstation
Troubleshooting I-11
APPENDICES
Use the Macintosh chooser level drivers provided by our third-party developers. These drivers
generally provide their own cable or parallel cards. One of these drivers is PowerPlot by GDT
Softworks (refer to the Software Support Matrix). This is a raster driver similar to MacPlot
Raster, but it includes a cable that converts serial to parallel. This cable is connected to the
Macintosh’s printer port (serial) and to the printer’s parallel port.
NovaJet PRO 600e User's Guide
Serial RS-232/422 Connection
NovaJet PRO 600e models use an ImageWriter II cable with a 8 pin DIN connector on the printer
end.
Parallel Connection
Use the Creative Solutions Centronics board which is available from a Macintosh computer store.
Problems printing over a network
Be sure that the printer is configured to run on the network. Pick a driver in your software that is
also listed under Emulation on the printer.
No output when printing from Unix
If you encounter “no output” problems when printing from Unix, try the following:
1.
2.
Check the printer hardware.
•
Check that the printer is plugged in and turned on.
•
Check that the cable is connected to the port on the printer and the port on the workstation or server.
•
Check that the cable is the correct cable and is not defective.
•
If the printer is connected to a serial port, make sure the cable supports hardware flow control. A NULL modem adapter needs to support this.
•
Check that hardware switches for the port are correctly set.
•
Use the printer’s self-test feature or run the demo print to assure that the printer
is functioning.
•
Check that the baud settings for the computer and printer are correct. If the
settings do not match, the file may be printed incorrectly or not at all.
Verify network connections.
•
On a print client or server, type ping system-name and press Return. This
command checks that the network link between the print server and print client
is set up correctly.
If the message says the system is alive, the network is functioning. The message
also tells you that either a naming service or the local /etc/hosts file has translated the host (system) name entered into an IP address. If it hasn’t, you must
enter the IP address.
•
I-12 Troubleshooting
If you get a “not available” message, check the following:
NovaJet PRO 600e User's Guide
3.
•
How is NIS or NIS+ set up at the site?
•
Do you need to take additional steps to allow the print servers and print clients
to communicate with each other?
•
If your site is not running NIS or NIS+, have you entered the IP address for the
print server in each client’s /etc/hosts file and entered all print client IP
addresses in the /etc/hosts file of the print server?
•
Check that the port monitor is configured correctly on the print server.
•
Check that the network listen services are registered with the port monitor on
the print server.
Check the LP print service.
•
On both the print server and print client, make sure the LP print service is running.
•
On both the print server and client, make sure the printer is accepting requests.
•
On both the print server and print client, make sure the printer is enabled to print
requests.
•
On the print server, make sure the printer is connected to the correct serial port.
•
On both the print server and print client, make sure the printer is configured
properly.
•
On the print server, make sure the printer is not waiting because of a fault.
•
Make sure the printer is not set up as a login terminal.
Application Software
Isolating a problem to your software
Sometimes printing problems are application software-specific.
Try printing the “Demo Plot” on the Utilities disk. If the demo prints, the printer’s health is
probably good.
Try printing a simple file from your application or from another application. If this prints
correctly, the problem may be with your software.
Difficulty generating prints ranging from A to E size
Many software applications limit the maximum print size to “C” or “D” size due to the way that
they map their internal coordinate system to memory.
Troubleshooting I-13
APPENDICES
If you are using a Windows application and the file does not print from Windows, try printing a
file from DOS. If this prints correctly, your problem may be with your Windows driver or
Windows setup.
NovaJet PRO 600e User's Guide
Some applications which limit maximum print size are listed below:
•
•
•
•
•
•
Microsoft Word: 22 x 22”
Lotus 123: 17 x 22”
CorelDRAW: 30 x 30” (TIFF files are limited to 11 x 17”)
Microsoft Project: 36 x 61”
Micrographx Designer: 68” maximum
Ashlar Vellum: 101” maximum
Windows GDI Print Length Limitation
The Windows operating system uses a Graphics Device Interface (GDI) which limits printing to
16,000 pixels. The paper length at 600 dots per inch is equal to 16,000 divided by 600.
What all this means is:
There is a limit of 26.66" for vector data in Windows 95. For raster images, the limit is 54.61". It
should also be noted that this limitation is only because of the GDI limitations. ENCAD printers
do not have this limitation. Length limitations are a function of software or RIP parameters. Any
conflicts that do not use the GDI interface should be directed to the software vendors.
These limits are imposed by the Windows 95 Graphics Device Interface. The limitation of 26.66" is
based upon a 16,000 pixel limit for a vector. The printer has a resolution of 600 Dots Per Inch
(DPI). To find the largest size divide 16,000 by 600 to get the size in inches. (26.66"). The limitation
of 54.61" is due to the size of the digital word that is sent between the application and the driver.
This word is 16-bits long. The maximum positive value that can be placed in a 16-bit word is
32,767. Therefore, by dividing 32,767 by 600 we get 54.61".
Many Windows applications limit the maximum print size to “C” or “D” size due to the way that
they map their internal coordinate system to memory.
Some applications which limit maximum print size are listed below:
Microsoft Word:
Micrographx Designer:
Lotus 123:
Ashlar Vellum:
22" x 22"
68" maximum
17" x 22"
101" maximum
Microsoft Project:
36" x 61"
Adobe PageMaker:
42" x 42"
QuarkXPress:
CorelDRAW:
48" x 48"
30" x 30"*
*(TIFF files are limited to 11" x 17")
*Note: This is a 30" x 3 0" page size, and is relevant to Corel 5.0 applications only.
CorelDRAW 6 is now capable of supporting page sizes beyond 36 x 36 inches to a maximum of
150 feet x 150 feet. Due to a limitation in the HP DesignJet 650C Series printer driver, the
I-14 Troubleshooting
NovaJet PRO 600e User's Guide
maximum attainable page size is approximately 55 x 55 inches. Larger page sizes may be attainable
if the resolution in the driver is lowered. This limitation also applies to the HP 750C
plotter, and 16 bit plotter drivers under Win95.
Programs that use their own internal drivers that bypass the Windows operating system are not
common but they do exist. Also, other driver programs or RIPs were created specifically to
achieve special capabilities including: increased speed, scaling, color correction / calibration,
extended print length, etc.
These programs don’t use their own operating system. But, they create certain conditions that
bypass those particular areas of the Windows O/S limitations.
Some programs with internal drivers to print from include: AutoCAD, MicroStation, FlexiSign
Pro, PosterShop, CactusJet, etc. External printer driver RIPs are made by Pisa, Fiery (EFI),
ZenoGraphics, Intelligent Systems, Wasatch, etc.
Calling for Help
If you have tried the suggestions in this manual and still need assistance, call the ENCAD
dealer where you purchased your printer.
Before you call technical support for help, be sure that you have all of the following information available:
Printer Information
model
firmware
revision (letter)
memory
serial number
Computer Information
model
operating system
connection (serial or parallel)
APPENDICES
Troubleshooting I-15
NovaJet PRO 600e User's Guide
Customer Technical Support
To resolve printer problems, use the suggestions provided in this guide. If you continue
to have problems, you can get help from any of the following:
ENCAD Authorized Dealer _______________________
(write phone number here)
ENCAD BBS 619-452-2653 and 619-452-3768
This bulletin board provides 24-hour access. You can download the latest technical
bulletins, driver files and test files.
Internet WEB Page http://www.encad.com
ENCAD’s web site provides 24-hour access to product news, company information and
technical support. You can view and download technical bulletins, driver files, test
files, and new firmware.
ENCAD Technical Support Help Desk 619-452-4350
FAX 619-558-4672
Help Desk hours are: 6 a.m. - 5 p.m. Pacific time, Monday through Friday.
When calling, please use the Technical Support Call Log at the end of this manual to
record the date, problem, case number, and the name of the support representative. This
will be helpful if you need to call again on the same or related problems.
When faxing, please use the Technical Support Fax Report at the end of this manual.
I-16 Troubleshooting
NovaJet PRO 600e User's Guide
Troubleshooting Index
A
application software
isolating a problem to I-14
area fills
banding in I-11
B
banding in area fills I-11
BBS I-16
bleeding I-8
C
carriage
axis failure I-3
jams I-3
characters misaligned I-9
colors
incorrect I-10
print as monochrome I-8
colors wrong
on intersecting lines I-8
cutter
tears paper I-3
D
dark characters I-9
data transfer I-11
display does not come on I-2
F
flex cable I-6
I
L
line quality
horizontal I-11
vertical I-11
lines
jagged I-10
missing I-11
M
Macintosh workstation
drivers I-12
parallel connection I-12
problems connecting to I12
Serial RS-232 connection
I-12
N
network printing problems I12
P
parallel
Macintosh I-12
parallel printing
doesn’t work I-11
partial image I-10
partial print I-10
poor plot quality I-8
print
from Unix I-12
not generated I-11
partial I-10
Print Quality I-7
print quality I-8
print sections missing I-10
printer settings lost I-6
printer will not turn on I-2
printing
slow I-3
Windows I-3
printing doesn’t start I-2
prints
difficulty generating D or E size
plots I-14
Q
Quick List I-1
Plotter Problems I-1
R
reboot
intermittent I-2
S
Serial Cable I-1
serial connection
Macintosh I-12
serial printing
doesn’t work I-11
shadowing I-9
smears I-9
streak marks I-8
T
takeup roll
doesn't stop turning I-3
doesn't turn I-3
Technical Support Help Desk I-16
U
Unix I-12
no output I-12
printing to I-12
Troubleshooting I-17
APPENDICES
ink cartridges
do not fire I-5
nozzles clogged I-5
ink smears I-9
ink spills on flex cable I-6
ink stops I-11
intermittent reboot I-2
Internet I-16
NovaJet PRO 600e User's Guide
This page is intentionally blank.
I-18 Troubleshooting
Index
For your convenience, a troubleshooting index is included at the end of Appendix I.
A
access cartridges, 2-5
additional memory
SIMM installation, B-1
SIMM sizes, B-1
aligning the ink cartridges, 2-13
alignment values, A-2
auto-cut, 3-9
auto-load delay, 3-9
auto-wipe, 3-10
control panel
using, 2-1
cutter
installing, 2-5
removing, 2-6
D
ink cartridges
aligning, 2-13
cleaning, 4-4
installing, 4-3
removing, 4-2
storing, 4-2
ink delivery lines
purging, 4-4
ink options
choosing, 3-11
ink preheat, 3-11
ink reduction, 3-11
ink reservoirs
filling, 2-6
refilling, 4-1
ink types
changing, 4-2
inkjet media, H-2
baud rate, D-1, H-2
setting, H-2
buffer, D-1
default settings, 3-1
diagnostics menu, C-10
diffusion patterns, 1-9
dither patterns, 1-9
draft, 3-4
drivers vs. RIPS, 2-16
dry time, 3-12
dryer
enabling, 3-12
C
E
cabling, H-1
calibration menu, C-10
calibration units
defining, A-2
canceling a print, 2-15
carriage, 2-5
moving, 2-5, 2-6
cartridge
calibration, A-1
cartridge alignment, 1-10
cartridge recognition, 2-15
cartridge recognition error, 2-15
cartridges
aligning color, 2-13
caring for, 1-3
clear the jets, 2-11
certifications, D-1
clogged jets, 2-12
color correction, 1-8
color mode, 3-3, 3-4
color test, 2-10
communications, H-1
environment
operating, D-1
storage, D-1
error messages, F-1
J
F
language
choosing, 3-11
setting, 2-2
LCD contrast, 3-13
B
factors affecting print quality, 1-5
feed media, C-2
G
getting started, 2-1
I
L
M
main menu, C-1
maintenance, 4-1
manual jet compensation list, 2-13
margins
setting, 3-9
media
caring for, 1-4
choosing the right kind, 1-4
loading, 2-2
media cores, H-6
media cutter, H-6
APPENDICES
ink
caring for, 1-3
graphic arts, 1-2
graphic outdoor, 1-3
graphic standard, 1-3
QIS, 1-2
ink cartridge jet plate
cleaning, 4-5
jet compensation, 2-13
NovaJet PRO 600e User's Guide
media roll parameters, D-1
media samples, H-6
media sizes, H-4
media standard, 3-5
menu tree, C-1
menus
using, 2-2
N
Normal mode, 3-4
NovaPrime
maintaining, 4-7
O
obtaining quality results, 1-2
operating environment, D-1
ordering supplies, H-1
P
paper axis calibration, A-3
paper options
choosing, 3-5
parallel cable, H-1
parity, H-2
setting, H-2
pausing the printer, 2-15
periodic cleaning, 4-4
photo CDs, 1-8
plot area, 3-5
power, D-1
power media feed
using, 2-3
prime pattern, 2-10
interpreting, 2-11
print direction, 3-5
print mode options
choosing, 3-1
print passes, 3-4
printer information
accessing, 4-8
printer options, 3-1
printing mode
choosing the correct mode, 1-5
printing the printer settings, 3-1
Index-2
Q
U
quality mode, 3-4
quality printing factors, 1-5
user settings
defining, 3-10
use a previously saved, 3-11
utility menu, C-8
R
refilling ink cartridges, 4-2
reservoirs
replacing, 4-3
resolution, D-1
returning the printer for service,
4-8
RIP color profile, 1-9
roll media
loading, 2-3
RS-232 cable, H-1
S
save media, 3-9
scan resolution, 1-7
scanning, 1-7
serial communications parameters
setting, H-2
service station
cleaning, 4-6
setup menu, C-3
sharpening an image, 1-8
sheet media
loading, 2-5
SIMM installation, B-1
standard features, D-1
storage, 4-1
storage environment, D-1
storing the printer, 4-8
T
take-up system
using, 2-3
technical information, D-1
transporting the printer, 4-8
X
XY calibration, A-2
XY calibration test pattern, A-3
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