Operating
Contents
Instructions
Washing Machine
Save these instructions for future reference
Dear Customer,
Thank you for choosing this quality product from ASKO. We hope
it will meet all of your expectations and fullfill your needs for many
years to come. The Scandinavian design is a combination of clean
lines, everyday functionality and high quality. These are the hallmarks
for all of our products and this is why they are so highly appreciated
all over the world.
To get the most out of your new ASKO product, we recommend that
you read the installation and operating instructions before using the
machine.
Asko WL6511 XXLW
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Contents
Before using your machine for
the first time
Removing shipping bolts
Packing material
Checking water hardness
Important safety instructions
Grounding instructions
Installation
Transport/Winter storage
Recycling
Child safety
Description of the washing Machine
Detergent compartment
Front panel
Advice and tips before washing
Sorting your laundry
Clothing
Laundry labels
Laundry label symbols
Laundry care symbols
Colored cotton
Delicates
Wool and silk
Artificial fibers and synthetic fibers
Save time and energy
Economy and efficiency
Detergents
Liquid detergents
Recommended powder detergents
Amount of detergent to use
Detergent Amounts Based on Water
Hardness
Operating instructions
Selecting Settings
Selecting Options
Care and maintenance
Instructions
Cleaning your washer
Winter storage or moving care
Non-use or vacation care
Cleaning the water inlet filter
Cleaning the drain filter
Cleaning the detergent compartment
Cleaning the lifter filter
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Removing Stains
22
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4
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Stain removal rules
Stain removal guide
Troubleshooting
The washer will not operate
at all
Water is not supplied
The washer will not drain
The washer will not spin
Spinning is insufficient
Vibrating and too noisy
Technical information
Technical data
Installation instructions
Removing shipping bolts
Location of your washer
Level adjustment
Connecting water supply hoses
Drain system
Electrical connection
Grounding instructions
Positioning the washer
Service and guarantee
Quick guide
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Before using your machine for the first time
Removing shipping bolts
Checking water hardness
Has the shipping bolt been removed?
If not, see the "Installation instructions"chapter.
The quantity of detergent needed depends,
among other things, on water hardness.
Phone your local water company to check the
water hardness in your area.
Packing material
Please sort waste materials in accordance
with local guidelines.
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Important safety instructions
To reduce the risk of fire, electric shock, or
injury to persons when using your appliance,
follow basic precautions, including the
following:
• Read all instructions before using the
appliance.
• Do not run appliance while you are out of
the home.
• Do not wash or dry articles that have been
previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning
solvents, cooking oils, or other flammable or
explosive substances because they give off
vapors that could ignite or explode.
• Do not allow children to play on or in the
appliance. Close supervision of children is
necessary when the appliance is used near
children.
• Before the appliance is removed from
service or discarded, remove the door to the
washing compartment.
• Do not reach into the appliance if the drum
is moving.
• Do not install or store this appliance where it
will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
appliance or attempt any servicing unless
specifically recommended in the user repair
instructions or in published user repair
instructions that you understand and have
the skills to carry out.
• Do not add gasoline, dry-cleaning solvents,
or other flammable or explosive substances
to the wash water. These substances give
off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for
such a period, before using a washing
machine or combination washer-dryer, turn
on all water faucets and let the water flow
from each for several minutes. This will
release any accumulated hydrogen gas. As
the gas is flammable, do not smoke or use
an open flame during this time.
Warning!
This appliance must be properly grounded.
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Grounding instructions
A) Grounding instructions for a grounded,
cord-connected appliance:
In the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock
by providing a path of least resistance for
electric current. This appliance is equipped
with a cord having an equipment-grounding
conductor and a grounding plug. The plug
must be plugged into an appropriate outlet
that is properly installed and grounded in
accordance with all local codes and
ordinances.
Warning!
Improper connection of the equipment
grounding conductor can result in a risk of
electric shock. Check with a qualified
electrician or service representative or
personnel if you are in doubt as to whether
the appliance is properly grounded.
Do not modify the plug provided with the
appliance. If it will not fit the outlet, have a
proper outlet installed by a qualified
electrician.
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Important safety instructions
B) Grounding instructions for a
permanently connected appliance:
Transport/Winter storage
This appliance must be connected to a
grounded metal, permanent wiring system,
or an equipment-grounding terminal or lead
on the appliance.
Note
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Installation
See the "Installation" chapter.
If the machine is to be transported or stored
in unheated premises where the temperature
can fall below freezing, do as follows:
• Empty the filter and drain pump (see the
"Care and Cleaning" chapter).
• Shut off the water to the washing machine,
loosen the supply hose to the intake valve,
and let the water run out from the valve and
hose.
Recycling
When the machine has reached the end of
its service life and is to be disposed of, it
should immediately be made unusable by
removing the door to the washing
compartment. Contact your local authorities
for information about where your machine
should be disposed of and recycled in the
proper way. The machine is manufactured
and labeled for recycling.
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Child safety
• Laundry detergents are corrosive, so always
keep them out of reach of children.
• Should a child swallow detergent, give
plenty to drink immediately, i.e., one or two
glasses of milk or water. Do not try to
induce vomiting. Seek medical advice
immediately: The National Poison center
phone number is 1-800-222-1222.
• Always close the door and start the
appliance as soon as you put in the
detergent.
• Always turn the power off to the machine
when it is not in use.
• Always keep small children away from the
machine when it is open. There may be
some detergent residue left inside the
machine.
• If laundry detergent gets in someone’s eyes,
rinse them with plenty of water for at least
15 minutes.
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Description of the washing machine
2
1. Detergent compartment
1
2. Main power button
3. Program panel
4. Washer door
5. Drain pump cover
6. Drain pump (behind drain pump cover)
7. Adjustable leg
3
4
5,6
7
Accessories
Drain hose
Inlet hose
Wrench
Owner's
Manual
Cap holder
(4EA)
Pedestal
Purchased
Separately
❈ Design of pedestals is
subject to change
without
manufacturers notice.
Detergent compartment
1. Detergent compartment - main-wash
2. Detergent compartment – pre-wash
3. Fabric softener compartment
4. Liquid bleach compartment
4
1
Note!
• Place liquid detergent cup in
the detergent compartment
if you use liquid detergent.
• Powdered detergent will not dispense with
the liquid detergent cup.
For powered detergent, remove the liquid
detergent cup.
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3
2
Front panel
1
3
2
4
1. Main power button
2. Program selector
3. Display window
6
5
4. Setting buttons
5. Option buttons
6. Start/Stop button
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Advice and tips before washing
Contents
Here are some tips that may help you before
washing.
Sorting your laundry
Sort items according to:
• how soiled they are
• color
• material
Clothing
• Close zippers so that they don’t harm
fabrics.
• New colored items may contain excess dye
and should therefore be washed separately
the first few times.
• Turn delicate items inside out. This reduces
the risk of burling and fading.
• Empty pockets and wash them inside out if
possible!
Laundry labels
Look at the item’s laundry label. The table
below shows suitable wash programs for
different materials and wash loads. Using
modern washing machines and detergents,
such as compact detergents, you can usually
wash at lower temperatures. It is a good idea
to use trial and error to find out what
produces the best results.
Laundry label symbols
Laundry labels
Material
Program
Load
Cotton, linen, white, and light-colored items.
Sanitary
Extra Hot
Full load
Cotton, linen. Dark-colored items.
Everyday Wear
Warm
1/2 load
Polyester, cotton/polyester, nylon. White items.
Everyday Wear
Warm
1/2 load
Rayon, acetate, acrylic. Non-colorfast items.
Everyday Wear
Warm
1/2 load
Polyester, cotton/polyester, nylon. Colored items.
Everyday Wear
Warm
1/2 load
Silk and very delicate items
Silk/Gentle
Cold
1/2 load
Items labeled with the IWS or Super-wash mark
Wool/Handwash Cold
1/3 load
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Advice and tips before washing
Laundry care symbols
Wash cycle
Tumble dry cycle
Tumble dry heat setting
Wash water temperature
Special drying instructions
Bleach instructions
Ironing instructions
Dry clean symbol
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Advice and tips before washing
Contents
Colored cotton
Save time and energy
Colored cotton items labeled 140 °F (60 °C)
should be washed on HOT, at first time in
order to remove any excess dye.
If you do not do so, there is a risk that the
color will run. Use detergent without bleach in
order to preserve the color of the fabric.
Use the White program to save time and
energy. This program has a shorter main
wash than a Stain - Color wash, but it is often
long enough for normally soiled laundry.
Delicates
You can save a lot of energy by not using
higher temperature programs than necessary.
• Select Quick wash if you just need to
freshen up shirts or sports clothes, for
example. This will save both water and
energy.
• If you select a fast spin speed, this reduces
energy consumption when drying in a
tumble dryer or drying cabinet.
• Try to use fully loaded machine whenever
possible.
• Avoid washing with pre-wash. Modern
machines and detergents clean withoutprewash. Only garments soiled with protein
stains such as grape juice or grass are likely
to need a pre-wash.
Unbleached linen
Unbleached linen fabrics should be washed
at 140 °F (60 °C), using detergent containing
no bleach or optical whiteners. Heavily-soiled
linen can occasionally be washed at higher
temperatures, but not too often as the heat
can destroy the linens sheen and strength.
Wool and silk
These fabrics are sometimes labeled as
machine washable and sometimes as hand
wash. The machines Wool/hand program is
just as gentle as washing by hand.
Wool is especially sensitive to processes
such as washing.
If you do not wish to spin dry, you can
squeeze out the water using terrycloth towels.
In this case select No spin.
To find out how to select this setting, see the
Operating instructions. However, most items
can withstand a short spin. Select short spin
by selecting a spin speed below medium.
Artificial fibers and synthetic fibers
These materials require plenty of room to
prevent them from getting wrinkled. Only fill
half the drum when washing artificial or
synthetic fibers. Choose a short spin by
selecting a spin speed of medium.
Note!
Economy and efficiency
Detergents
Eco-labeled detergents are less harmful to
the environment.
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try to use less detergent, and increase only
if you are not satisfied with the results.
Note!
Due to environmental concerns, we
discourage the use of strong chemicals.
When using agents for bleaching or stain
removal, there is a risk of rust (corrosion) and
discoloration of the machine.
Viscose and acetates are fragile when wet.
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Advice and tips before washing
Detergents
Note!
Due to environmental concerns, we
discourage the use of chlorine bleach in your
Asko washing machine. The tumbling wash
action, temperature control options, extended
wash times and proper amount of detergent
are sufficient to remove most stains.
Laundry detergents are available in low-,
normal- and high-sudsing formulas. A
detergents ability to clean is not relative to
the amount of suds it produces. Excess suds
in a front-loading washer actually interfere
with the cleaning because they cushion the
tumbling action. Also, high-sudsing
detergents are more difficult to completely
rinse out.
The use of anything other than a low-sudsing
detergent can cause severe oversudsing,
which could cause suds to backup through
the detergent compartment and run down the
front of the washer onto the floor. If
oversudsing occurs, run the wash through
one or more rinse programs until all items are
thoroughly rinsed. Remove the laundry then
run the washer through a Normal wash
program to get rid of any remaining
detergent.
Due to environmental concerns, we
discourage the use of chlorine bleach in your
Asko washing machine.
because they tend to produce more suds
than powder detergents when used in water
temperatures of 150 F or higher. If you
should try a liquid detergent, start with a very
small amount, such as 1 to 2 tablespoons.
Also, liquid detergent can be used for all
programs without pre-wash, so add it into the
main wash compartment.
Should you prefer to use a liquid detergent,
we have provided a liquid detergent cup
specifically for use with liquid detergents.
Insert the liquid detergent cup in the main
wash compartment before you pour in the
liquid detergent.
Note!
The liquid detergent cup is supplied with
the machine
The tumbling wash action, temperature
control options, extended wash times and
proper amount of detergent
are sufficient to remove most stains.
Liquid detergents
We dont recommend liquid detergents
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Advice and tips before washing
Contents
Recommended powder detergents
Amount of detergent to use
ASKO washers use 50% to 75% less
detergent than most other washers. This is
because of their low water consumption and
the fact that all the wash water is repeatedly
circulated through the laundry, ensuring that
all the detergent is fully utilized. We
recommend that you use powder detergents
made specifically for front-loading washers.
These are sometimes called HE (HighEfficiency) detergents. Listed below are some
low-sudsing powder detergents that have
been successfully tested in ASKO washers:
• Fab
• All
• Tide HE
• Amway SA8
• Fresh Start
• Wisk HE
We recommend that you do not use any
powder detergent that doesn’t wash
completely out of the detergent drawer.
The amount of detergent needed varies
among the different brands, but for most
detergents, you need only one or two
tablespoons. Using too much detergent can
result in detergent residue being left in your
clothes, which can cause them to appear
gray or dingy. You should start with a small
amount of detergent and increase it only if the
cleaning results are unsatisfactory.
Additionally, you should never put detergent
in the pre-wash compartment unless you are
using a wash program that has a pre-wash
cycle. This could cause excess foaming,
which could damage the machine.
The amount of detergent needed can also
depend on the hardness of the water in your
area. See the “Detergent Amounts Based on
Water Hardness” section on the next page
for more details.
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Advice and tips before washing
Detergent Amounts Based on Water
Hardness
The amount of detergent needed can vary
due to differences in water hardness. To
determine the water hardness in your area,
contact your local water utility or area water
softening company. The harder the water, the
more detergent you may need.
Remember, you should adjust the amount of
detergent you use by small amounts until you
find the correct amount.
Note that 12 grains and higher is extremely
hard water and detergent alone may not be
enough. You may need to use a water
softener to maximize the performance of your
washer. Also, in areas with extremely hard
water (9+) you may need to wash at lower
temperatures to prevent hard water deposits
from forming in the tank and wash system.
Different brands of detergent have different
amounts of phosphorous for softening water.
If you have hard water and use a detergent
with less than 8.7% phosphorous content,
you may need to use more detergent or use
a detergent with a higher phosphorous
content.
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Operating instructions
Contents
1
Sort your laundry.
Liquid Bleach
See the "Advice and Tips" section
before washing.
Fabric softener
Main Wash
Pre Wash
Note!
Always place underwire bras and similar
garments that can damage the washing
machine in a laundry net.
Note!
Empty pockets. Coins, nails, and the like can
cause damage to the machine and fabrics.
See the "Advice and Tips" section before
washing.
2
3
Turn on the main power
switch.
4
Add detergent, liquid bleach,
and fabric softener as required
Open the washer door and
load the laundry
Liquid detergent
When using liquid detergent, follow the
detergent manufacturer’s recommendations.
For liquid detergent, Place the liquid
detergent cup in the detergent compartment
as shown in the illustration. Pour the
detergent directly into the compartment for
the main wash.
Liquid detergent cup
Load the laundry. The laundry
program chart shows how much laundry can
be washed with each program.
Powder detergent
The detergent packaging will provide a
recommendation on how much detergent to
use. The machine holds 3.29cu.ft of laundry.
If you only have a small amount of laundry in
the machine, you can reduce the amount of
detergent used. The liquid detergent box
provided should only be used with liquid
detergent.
Note!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try using less detergent, and increase only if
you are not satisfied with the results.
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Operating instructions
Liquid Bleach
White
When using liquid bleach, follow the
bleach manufacturer’s recommendations.
The bleach will be automatically dispensed at
the proper time during the wash cycle.
This selection is used for washing white
cotton, linen, towel and sheets
Note!
Do not fill above the compartment’s
maximum fill level. Overfilling can cause early
dispensing of the bleach which could result in
damaged clothes. Do not pour undiluted
liquid chlorine bleach directly onto the load or
into the drum. Fabric damage can occur.
Fabric softener
Pour the fabric softener into the fabric
softener compartment. Follow the
recommendations on the fabric softener
packaging.
Note!
Do not fill above the compartment’s
maximum fill level. Otherwise fabric softener
will be dispensed too early, which impairs the
washing effect.
5
Select the program
You can select a program by turning
the program selector. A red field lights
up beside the selected program and the
estimated program time appears on the
display. Start the program by pressing the
Start/Stop button or go to Options and
Settings.
Everyday Wear
Use this program for normally soiled work
clothes, jeans, shirts.
Bulky Items
This program is used for washing blanket,
curtain, etc.
Sanitary
This program is used for heavily soiled
laundry, underwear, work clothes, diapers,
etc.
Heavily Soiled
Use this program for heavily soiled laundry.
(white cotton, linen, towel and sheets...)
Synthetics
This program is used for dress shirts/pants,
wrinkle free clothing, poly/cotton blend
clothing, tablecloths.
Towels/Bedding
This program is used for washing cotton,
linen, towels, shirts, sheets
Silk/Gentle
Use this program for the delicate laundry, silk,
Curtain, …
Quick Wash
Lightly soiled laundry that only needs to be
freshened up can be washed for a short time.
Wool/Hand wash
This program is used for clothes labeled
Wool/Hand wash. The program has a short
spin.
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Contents instructions
Operating
Program chart
PROGRAM
Sequence
HEAVILY
SOILED
Default
Wash
Pre Wash
+
Main wash
Selectable
Default Main wash
Temperature Rinse
Warm*
3
Default Main wash
BULKY
ITEMS
Selectable
x
Default Main wash
EVERYDA
Y WEAR
Selectable
Default Main wash
Default Main wash
Default Main wash
TOWEL/
BEDDING
Selectable
Default Main wash
SILK/
GENTLE
Selectable
x
Default Main wash
QUICK
WASH
Selectable
Default Main wash
WOOL/
HANDWASH
Selectable
x
Normal
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
–
Ex. Hot
2
Warm*
–
Warm
2
Cold ~
Warm*
–
Warm
2
Cold ~ Hot
–
Warm
2
Cold ~ Hot
–
Warm
2
Cold ~ Hot
–
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
Warm
2
Ex. High
Cold ~ Hot
–
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
Cold
1
x
–
Cold
1
Low
Light
Cold ~
Warm*
–
No Spin ~
Medium
x
Cold
1
Low
Light
x
–
No Spin ~
Low
x
SYNTHETIC
Selectable
High
Cold ~ Hot
WHITE
Selectable
Soil
Delay Pre Extra Extra Rinse Night Duration
Start Wash Wash Rinse +Spin Time Time(min.)
●
104
SANITARY
Selectable
Spin
Medium
Low
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
90
74
65
Normal
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
Low
●
Normal
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
Medium
●
Normal
No Spin ~ Extra. Light ~
High
Extra Heavy
Medium
●
Normal
No Spin ~ Extra. Light ~
Ex. High Extra Heavy
Medium
●
63
Normal
59
Normal
53
Normal
No Spin ~ Extra. Light ~
Medium Extra Heavy
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●
●
●
37
33
30
Operating instructions
6
Select settings and options
By changing options and settings you
can adjust the washing program to suit
your own specific requirements.
Wash
Extra Hot
Hot
Warm*
Warm
Cold
Temperature
67°C
41°C
31°C
31°C
–
Wash / Rinse
Extra. Hot / Cold
Hot / Cold
Warm / Warm
Warm / Cold
NO Heating
You can of course change the options at any
time until you start a wash program
Soil Level
Select desired soil level by pressing SOIL
LEVEL button.
The wash time will change according to the
selected soil level.
Spin Speed
Wash
Select temperature by pressing the Wash
button until the red field lights up beside the
desired temperature.
To safeguard your clothing, temperature
selections will be restricted by the program
selected. See the program chart above to
see what temperature combinations may be
selected with each program.
If you select Cold, the washing temperature
will be the same as that of the machine's water
supply.
Select the spin speed by pressing the SPIN
SPEED button until the red field next to the
spin speed you want lights up.
For certain programs, it is not possible to
change the spin speed. See the program
chart.
No spin means the program does not include
a spin cycle and ends by draining.
Signal
You can select the volume of the end of cycle
signal. As you change your selection, the
corresponding selection will be lit up.
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Selecting Options
Contents
mode, hold the Child lock button again for 3
seconds.
Note!
The Child lock option will be cancelled when
the Child lock button is held for 3 seconds, the
power is turned off, or when the wash program
is complete.
Pre-wash
Use this option for loads that need pre-treatment.
Adds 16 minutes pre-wash and drain.
Extend Wash
7
Adds time to the wash for better stain removal.
Time remaining
Close the door and press the
Start/Stop button
Use this option to rinse and then spin.
The time remaining is shown in hours and
minutes. Once a program has been selected,
an estimated running time for the complete
program is displayed. This may differ from
time to time depending on the temperature of
the water entering the machine and the size of
the load. During the actual program the time
counts down in minutes.
Night Time
Stopping or changing a program
The NIGHTTIME cycle reduce the noise. This
option has lower spin speeds possibly making
dry times in the dryer longer
You can also stop a program by pressing the
Start/Stop button.
To restart the machine, select a new program,
add any extra detergent needed, and press
the Start/Stop button.
Extra Rinse
Provides an additional rinse.
Use this option to ensure the removal of
detergent or bleach residue from garments.
Rinse + Spin
Delay Start
Can be used to delay the wash cycle from 1 to
12 hours.
Child Lock**
The child lock option can be used to prevent a
child from pausing or cancelling a wash program.
To set this option, you must first select a wash
program and any desired options. Press the
Start/Stop button to start the cycle. Next, press
the Child lock button for 3 seconds to engage
the Child lock option. Child lock will be lit up as
long as the option is active. To cancel this
Note!
If you select a wash program and options but d
not start that program within 10 minutes, the
washer will shut off automatically.
8
Once the program has finished
Once a wash program has finished, the
washer will automatically turn itself off.
If you have small children or pets at home,
close the washer door once you have
removed the laundry.
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Care and maintenance instructions
Proper care of your washer can extend its
life. This section explains how to care for your
washer properly and safely.
Cleaning your washer
Exterior - Wipe up detergent, bleach, and
other spills with a soft, damp cloth or sponge
as they occur. Do not use
any solvents, as these can
damage the machine.
Interior - Clean interior with
250ml (1 cup) of chlorine
bleach mixed with 500ml (2 cups) of
detergent. Run washer through a complete
cycle.
Repeat this process if necessary.
Winter storage or moving care
IInstall and store your washer where it will not
freeze. Because some water may stay in the
hoses, freezing can damage your washer.
If you store or move your washer during
freezing weather, winterize it.
To winterize washer
1. Turn off water faucet.
2. Disconnect and drain water inlet hoses.
3. Run washer on a drain and spin setting for
1 minute.
4. Unplug the power supply cord.
5. Open the drain pump cover and remove
the coin trap insert. Use a shallow bowl or
old towels to catch the water that drains
from the unit. Replace the coin trap and
close the drain pump cover.
Non-use or vacation care
Operate your washer only when you are at
home.
If you are on vacation or dont use your
washer for an extended period of time, you
should:
• Unplug the power supply cord or turn off
power to the washer.
• Turn off the water supplier to the washer.
This helps avoid accidental flooding (due to
a water pressure surge) while you are away.
Cleaning the water inlet filter
If your water is very hard or contains traces of
lime deposit, the water inlet filter may become
clogged.
1. Pull the power plug
out before cleaning it.
2. Turn off the water
supply to the washer
and separate the inlet
hose.
3. Pull the inlet filter
out. Remove the
dirt from the inlet
filter with a brush.
4. Put the inlet filter
back.
Tighten the inlet
hose.
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Care and maintenance instructions
Cleaning the drain filter
Cleaning the detergent compartment
The drain filter is used to catch items such as
threads, coins, pins, buttons, and items left in
pants pockets.
After a while detergent and fabric softeners
leave a deposit in the detergent drawer.
The drain filter needs to be cleaned regularly
otherwise drain problems could occur.
Caution : Be careful when draining if the
water is hot.
1. Open the drain pump cover (1) by using a
coin. Pull out the hose.
2. Unplug the hose cap (2) and drain the
water into a shallow bowl or some old
towels. When the water flow stops, turn the
pump filter (3) counterclockwise to remove
it.
If you need to clean the detergent
compartment:
- Press down on the catch on the detergent
compartment and remove the drawer.
- Wash the drawer in a sink of warm water.
The lid of the fabric softener compartment
may be removed for easier cleaning.
- Detergent can also accumulate inside the
detergent drawer housing and should be
cleaned periodically with a brush.
- Once clean, replace the detergent drawer
and run a rinse cycle without laundry in the
machine.
Cleaning the lifter filter
Sediment Removing filter
1. Press the hook and pushit to
the arrow direction
2. Hold the front part of the
filter, seperate from the lifter
3. Remove any debris that is in the pump
filter. (3). Once clean, replace the pump
filter by turning it clockwise. Plug the drain
hose with the hose cap and snap the hose
into its holder. Close the drain pump cover.
3. Open the filter and remore
the sediment
4. First, Insert the back part of
the filter to the lifter and
assemble it as pressing the
front part of the filter last.
5. Press the hook and
reassemble it to the arrow
direction
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Removing Stain
Stained, heavily-soiled, or greasy items may
need to be prewashed or soaked for best
results.
Soaking helps remove protein-type stains like
blood, milk or grass.
Prewashing helps loosen soil before washing.
Stain removal rules
• Use warm water for soaking or pre-washing
stained laundry. Hot water can set stains.
• Most stains are easier to remove when they
are fresh.
• Before treating any stain, find out what kind
of stain it is, how old the stain is, what kind
of fabric it is, and whether the fabric is
colorfast. (Check the care label)
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water can
set some stains.
• When bleach is recommended, use a
Bleach that is safe for the fabric.
• Put the stained area face down on a paper
towel or white cloth. Apply the stain remover
to the back of the stain. This forces the stain
off fabric instead of through it.
Stain removal guide
Blood - Rinse immediately in COLD water.
If stain remains, soak in cold water with an
enzyme prewash.
Chewing gum - Use ice in plastic bag to
harden the gum. Scrape off what you can
and the sponge with commercially available
stain remover.
Cocoa, Chocolate - Sponge with COLD
water and soak in an enzyme prewash.
If stains persist, rub in a little detergent and
rinse in cold water.
Coffee - Blot up quickly and rinse out in
COLD water. Rub in a little detergent and
wash in the maximum temperature allowed
for the fabric type.
Cream/Milk/Ice cream - Rinse in COLD
water and wash normally. If stain is still
apparent, sponge with commercially available
stain remover.
Deodorant - Rub affected area with white
vinegar and then rinse out in COLD water.
Sponge with commercially available stain
remover. Treat stiffened areas with enzyme
pre-wash.
Egg - Soak in a COLD enzyme pre-wash,
rinse and wash normally.
Fabric/Softener - Rub affected area with bar
soap and wash normally.
Fruit stains - Treat as soon as possible by
sponging with COLD water.
Rub a little detergent on the stain and wash
normally.
Grass - Sponge with white spirits. Rub in an
enzyme prewash and wash as normally.
Grease and oil - Lay the affected area face
down on an absorbent cloth and work from
the back. Sponge with commercially available
stain remover. Wash normally.
Iron or rust - Apply lemon juice and salt and
place in the sun. Wash normally.
Lipstick - Sponge with commercially
available stain remover and wash normally.
Mildew - Wash in WARM water and
detergent.
Moisten area with lemon juice, dry in the sun
and wash normally. If stain persists and the
fabric allows, use a bleach.
Mud - Brush off any dry mud. Rinse in cold
water. If stain persists rub in a little detergent
and wash normally.
Paint-oil based - Scrape off any fresh paint
and sponge with a non flammable dry
cleaning fluid and wash normally.
Paint-water based - Treat while still wet,
rinse in WARM water and wash normally.
Scorch marks - Dampen a cloth with
hydrogen peroxide, lay it over the affected
area and press with a fairly hot iron.
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Troubleshooting
Most problems are easily solved if you
understand the cause. If the machine shows
an error code in the display, consult the fault
code descriptions below for a possible cure.
Once you've tried the following suggestions,
turn the power to the washer off. Next, turn
the machine back on and restart the wash
cycle.
If you are unable to resolve the issue, call our
Customer Care Center at the number on the
bottom of the page.
The washer will not drain
Error display
• Is the drain hose frozen or blocked by
debris?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose pushed more
than 3 or 4 inches into the drain pipe?
• Check to make sure the drain filter is clean.
The washer will not spin
The washer will not operate at all.
• Is there a power failure?
• Is the power cord correctly connected to an
electric outlet?
• Did you turn on the power?
• Did you press Start/Stop button?
• Is there correct amount of laundry in the
washer?
• Is the door open? (The lamp “
” will light
up in this case.)
Water is not supplied
Error display
• Did you connect the inlet hoses and open
water valves?
• Are the inlet hoses or water valves frozen?
• Is the water supply shut off?
• Is there debris blocking the inlet hose filters?
Error display
• Are the clothes in the drum collected on one
side?
• Is the washer installed on an uneven floor or
is the vibration serious?
Spinning is insufficient
Error display
• Is the filter of the drain pump clogged?
• Does there appear to be water left in the
wash drum?
• Did you use the proper amount of
detergent?
• Is the drain hose placed higher than 1m
above floor?
Vibrating and too noisy
• Is the washer installed on an uneven floor?
• Have all the shipping bolts removed?
Note!
• If
and
error mode are showed on
LED panel, please contact our Customer
Care Center at the number listed on the
bottom of the page.
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Technical information
Technical data
Dimension (inches)
27"x31"x40 1/4"(WxDxH) (Door open D: 51 1/4")
Unit Weight (lbm)
198.4(Net) / 227(Gross)
Wash capacity
3.8 cu.ft. IEC, 3.29 cu.ft. DOE
Spin Speed (RPM)
1100 rpm max.
Operating Water Pressure
4.5~145 PSI (30~1000 kPa)
Electrical Spec.
120V / 60Hz, 10 A
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Installation instructions
Read these instructions carefully and
completely before you install the machine.
The installation should be carried out by a
qualified person who is familiar with all local
codes and ordinances for electrical and
plumbing connections.
Cosmetic damage must be reported to your
dealer within five days from the date of
purchase. After unpacking the washer,
thoroughly check the unit for cosmetic
damage.
Removing shipping bolts
1. Before operating the washer, remove the
shipping bolts(4ea) along with the rubber.
• If the bolts are not removed, it may cause
heavy vibration, noise and malfunction.
2. Unscrew the 4 bolts with the wrench
supplied. Keep the 4 bolts and wrench for
future use.
• Whenever the appliance is transported,
the transit bolts must be reused.
3. Close holes with supplied cap holders.
Location of your washer
• Check location where the washer will be
installed. Make sure you have everything
necessary for correct installation.
• Do not place or store your washer below 0C
(32F) to avoid any damage from freezing.
• Do not place or store laundry products on
top of washer at any times.
• Install the washer on the horizontal solid
floor. If the washer is installed on an
unsuitable floor, it could make considerable
noise, vibrate severely and cause a
malfunction. If the washer is not level, adjust
the leveling legs up or down to make the
unit level.
• Ventilation openings must not be obstructed
by carpeting when the washer is installed on
a carpeted floor.
• Leave some space. There should be at
least 1/2" clearance on all sides of the unit.
Drain Hose
Washer
Laundry
Tub
approx.
2cm
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Installation instructions
Level adjustment
1. The washer must be installed on a sturdy
and solid floor or the unit may make
considerable noise, vibrate and cause a
malfunction.
2. Adjust the level of washer using adjustable
legs.
• Please check if there is any gap between
the four adjustable legs and the floor.
• Turn the adjustable legs with the
enclosed wrench to adjust the level of
washer and make it sure that the
machine does not move when you push
on it.
• After the adjustment are finished, turn the
locking nuts up tightly so that the washer
maintains the adjustment.
3. Make sure that the washer does not move
when you press down on the four corners
of the machine.
on.
• Periodically check the condition of the hose
and replace the hose if necessary.
• Make sure that there is no kink in the hose
and that it is not crushed.
• Make sure to connect the hot water valve on
the machine to the hot water valve on the
wall and that cold is connected to cold. The
hot water hose has a red stripe, the cold has
a blue stripe.
Fixing Nut
adjustable leg
Note!
There should be no rocking of the washer
and all of the adjustable legs should be sitting
firmly on the floor.
Connecting water supply hoses
• Water supply pressure must be between 4.5
and 145 PSI(30~1000 kPa).
• Do not cross-thread when connecting inlet
hoses to the inlet valves. If the water supply
pressure is more than 145 PSI, a pressure
reducing device should be installed.
• Two Sealing washers are supplied with the
water inlet hoses to prevent water leaks.
• Check for leakage of washing machine
connections by turning the tap completely
Repairs to the washing machine must only be
carried out by qualified personnel. Repairs
carried out by inexperienced persons may
cause injury or serious malfunctioning.
Contact our Customer Care Center.
Do not install your washing machine in a
room where temperatures below freezing
may occur.
Frozen hoses may burst under pressure. The
reliability of the electronic control unit may be
impaired at temperatures below the freezing
point. If the appliance is delivered in the
winter months and temperatures are below
freezing, store the washing machine at room
temperature for a few hours before putting it
into operation.
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Installation instructions
Drain system
Electrical connection
• Never forget to install drain hose before
operating your washer.
• Open the packing box, and there is a drain
hose inside the drum.
• Connect the drain hose to the drain outlet at
the back side of the washer.
• Top of laundry tub must be at least 24
inches high and no higher than 40 inches
from bottom of washer.
• When installing the drain hose to tub(sink),
secure it tightly with a string.
• Proper securing of the drain hose will
protect the floor from damage due to water
leakage.
• Do not use an extension cord or double
adapter.
• If the supply cord is damaged, it must be
replaced by a qualified person in order to
avoid a hazard.
• If the machine will not be used for an
extended time, unplug it and shut off the
water supply.
• Connect the machine to a grounded outlet
in accordance with current wiring
regulations.
• The appliance must be positioned so that
the plug is easily accessible.
This appliance must be grounded. In the
event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least resistance
for electric-current.
This appliance is equipped with a cord having
an equipment-grounding conductor and a
grounding plug. The plug must be plugged
into an appropriate outlet that is properly
installed and grounded in accordance with all
local codes and ordinances.
max. 24inch
max. 40inch
Grounding instructions
Warning!
max. 40inch
max. 24inch
max. 40inch
max. 24inch
Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as to whether
the appliance is properly grounded.
Do not modify the plug provided with the
appliance. If it will not fit the outlet, have a
proper outlet installed by a qualified
electrician.
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Installation instructions
Positioning the washer
The location must be large enough to
fully open the washer door.
Washer dimensions
31"
1/2"
(78.7cm) (1.2 cm)
51 1/4"
(130.1 cm)
[Side view]
1/2"
(1.2cm)
27"
(68.6 cm)
1/2"
(1.2cm)
[Front view]
Level floor
40 1/4"
(102.2cm)
27"
(68.6cm)
31"
(78.7cm)
• Allowable slope under entire washer is 1°.
• To minimize noise and vibration, the washer
MUST be installed on a solidly constructed
floor.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the washer on a platform or
surface with poor support.
Note!
Minimum installation spacing for
recessed area installation.
The following dimensions shown are for
the minimum spacing allowed.
Additional spacing should be considered
for installation and servicing.
• Additional clearances might be required for
wall, door and floor moldings.
• Additional spacing of 1/2" (1.2cm) on all
sides of the washer is recommended to
reduce noise transfer.
• Most installations require a minimum 1/2"
(1.2cm) clearance behind the washer.
A firm, solid floor is even more critical to a
front-loading washer than to a top-loader.
If your floor is wood and/or frame
construction, you may need to reinforce it.
Front-loaders use substantially faster spin
speeds than top-loaders, causing greater
vibration. If the floor is not solid, your washer
will vibrate. You will hear and feel the
vibration throughout your house.
Power outlet
• Must be within 60 in. (1.5 m) of either side of
the washer. Do not overload the outlet with
more than one appliance.
• Time-delay fuse or circuit breaker is
recommended.
Note!
It is the personal responsibility and obligation
of the customer to have a proper outlet
installed by a qualified electrician.
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Service and guarantee
Asko Appliances Inc. will not pay
for:
Service calls to:
1. Correct the installation of the appliance.
2. Repair damage due to shipment, delivery,
installation, misuse or abuse.
3. Instruct how to use the appliance.
4. Replace house fuses or correct house
wiring.
5. Correct house plumbing, including
drainage problems related to improper
installation.
6. Clean or service air device in drain line.
• Repair and/or replacement parts for
failure of product if appliance is used for
other than home/residential use.
• Damage resulting from accident, fire,
floods, acts of God, alteration, misuse,
abuse, improper installation, or
installation not in accordance with local
electrical or plumbing codes.
• Any shipping costs for parts during the
limited warranty period.
• Replacement parts or repair labor costs
for units operated outside the continental
United States.
• Pickup and delivery. ASKO washers are
designed to be repaired in the home.
For warranty service, contact our
Customer Care Center at the
number listed below.
Before calling for service or contacting Asko
Appliances Inc. regarding a warranty issue,
make a note of the model, type name, and
serial number.
Write to us at:
Asko Appliances Inc.
P. O. Box 851805
Richardson, Texas 75085-1805
www.askousa.com
Or contact our
Customer Care Center at
1-800-898-1879
www.askousa.com
In no event shall Asko Appliances
Inc. be responsible for any
incidental or consequential
damages.
Some states will not allow the exclusion or
limitation of incidental or consequential
damages, so this exclusion or limitation may
not apply to you. This warranty gives you
specific legal rights and you may also have
other rights which vary from state to state.
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Service and guarantee
It is important to register your product
warranty by logging onto www.askousa.com
/customercare/registration and filling out all
required fields within 90 days from the date of
purchase.
After doing so, you will be e-mailed a certificate
that will extend the original warranty for one
additional year.
If you do not have access to the internet,
complete the warranty card included with the
product and mail it to the address on the
warranty card within 90 days of the date of
purchase. Cosmetic damage must be
reported to your dealer within five days from
the date of purchase. After unpacking the
washer, thoroughly check the unit for
cosmetic damage.
For residential installations only
Asko Appliances Inc. will pay for:
Length of warranty Two-Year Full
From date of purchase.
ASKO replacement parts and/or repair labor to
correct defect in materials or workmanship.
Service must be provided by an authorized ASKO
service agent.
Third year full
ASKO replacement parts and/or repair labor to
correct defect in materials or workmanship.
Service must be performed by an authorized
ASKO service agent.
Complete your product warranty registration online
at www.askousa.com/customercare/registration
within 90 days from the date of purchase to extend
the original warranty one additional year. If you do
not have access to the internet, complete the
warranty card included with the product and mail it
to the address on the warranty card within 90 days
of the date of purchase.
Lifetime
ASKO replacement parts (labor cost not
included) for the stainless steel tank if it
exhibits a manufacturing defect such as
cracking or rusting through.
Service must be provided by an authorized
ASKO service agent.
For non-residential installations One-year full
warranty from date of purchase
ASKO replacement parts and/or repair labor
to correct defect in materials or
workmanship. Service must be provided by
an authorized ASKO service agent.
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Quick guide
1
Washing
• Empty pockets and close zippers.
• Read the item’s laundry label.
• Sorting laundry.
4
Select the program
5
Program finished
• Select a program by turning the
program selector.
• Select options and settings.
• Press the Start/Stop button.
Note!
Place underwire bras in a laundry net.
2
3
Load the laundry
• Turn the unit on by pressing the main
power switch.
• Load the laundry and close the door.
Detergent compartment
• Add detergent, fabric softener and
bleach as needed into the
appropriate compartments on the
detergent drawer.
• If you use liquid detergent, follow the
recommended dosing suggested on
page 12 of this manual.
• Remember to insert the liquid
detergent cup into the main wash
compartment of the detergent drawer
when using liquid detergent. The cup
must be in place before you add
liquid detergent.-Remember to insert
the liquid detergent cup into the main
wash compartment of the detergent
drawer when using liquid detergent.
The cup must be in place before you
add liquid detergent.
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• The washing machine will sound the
end of wash cycle signal and
automatically turn the power off.
• Remove the laundry.
If you have small children or pets at
home, close the washer door once
you have removed the laundry.