Avaya 1210 IP Phone User Manual

Avaya 1210 IP Deskphone
User Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 06.01
Part Code: NN43140-101
Date: October 2010
© 2010 Avaya Inc. All Rights Reserved.
Notices
While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of
printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the
information in this document without the obligation to notify any person or organization of such changes.
Documentation disclaimer
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of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End
User.
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Warranty
Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty.
In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under
warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/
support
Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not
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Licenses
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THE APPLICABLE AVAYA AFFILIATE ("AVAYA").
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Revision history
Revision history
October 2010
Standard 06.01. This document is up-issued to support UNIStim
5.0 and Avaya Communication Server 1000 Release 7.5.
July 2010
Standard 05.02. This document is up-issued to support CS 1000
Release 7.0. Rebranding done.
June 2010
Standard 05.01. This document is up-issued to support CS 1000
Release 7.0.
October 2009
Standard 04.01. Because of the similarity between
Communication Server 1000 Release 6.0 and Release 5.5 for
UNIStim 4.0 features , UNIStim 4.0 Release 6.0 documentation is
also used for Release 5.5.
May 2009
Standard 03.01. This document is up-issued to support CS 1000
Release 6.0.
February 2009
Standard 02.02. This document is up-issued to support CS 1000
Release 5.5 UNIStim 3.0. This document reflects updates made
to support the IP Phone 1210.
April 2008
Standard 02.01. This document is up-issued to support
Communication Server 1000 Release 5.5 for UNIStim 3.0.
3
Revision history
April 2008
Standard 01.08. This document is up-issued to support
Communication Server 1000 Release 5.5.
April 2008
Standard 01.07. This document is up-issued to support
Communication Server 1000 Release 5.5.
February 2008
Standard 01.06. This document is up-issued to support
Communication Server 1000 Release 5.5 and to contain updates
to the links in the document.
February 2008
Standard 01.05. This document is up-issued to support
Communication Server 1000 Release 5.5 and to contain updates
to the images.
January 2008
Standard 01.04. This document is up-issued to support
Communication Server 1000 Release 5.5 and to contain updates
to the document.
December 2007
Standard 01.03. This document is up-issued to support
Communication Server 1000 Release 5.5 and to contain updates
to the document.
December 2007
Standard 01.02. This document is up-issued to support
Communication Server 1000 Release 5.5 and to reflect changes
to the images.
4
Revision history
December 2007
Standard 01.01. This document is issued to support
Communication Server 1000 Release 5.5.
5
Revision history
6
Contents
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Regulatory and safety information . . . . . . . . . . . . . . . . . . . 16
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 23
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using your Avaya 1210 IP Deskphone . . . . . . . . . . . . . . . . 27
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Avaya 1210 IP Deskphone display . . . . . . . . . . . . . . . . . . . . . 28
Avaya 1210 IP Deskphone controls . . . . . . . . . . . . . . . . . . . . 28
License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 34
Audio and text message broadcast . . . . . . . . . . . . . . . . . . . . 35
Installing your Avaya 1210 IP Deskphone . . . . . . . . . . . . . 36
Attaching the foot stand (optional) . . . . . . . . . . . . . . . . . . . . . 38
Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting the headset (optional) . . . . . . . . . . . . . . . . . . . . . 38
Connecting the power (optional) . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the LAN Ethernet cable . . . . . . . . . . . . . . . . . . . . 40
Connecting the PC Ethernet cable . . . . . . . . . . . . . . . . . . . . . 40
Wall-mounting the IP Deskphone (optional) . . . . . . . . . . . . . . 41
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Telephone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7
Contents
Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 45
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Selecting date and time format . . . . . . . . . . . . . . . . . . . . . . . . 47
Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 48
Selecting a local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing IP Deskphone information . . . . . . . . . . . . . . . . . . . . . 49
Performing diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Selecting a ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . . . . . 52
Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Caller ID display order . . . . . . . . . . . . . . . . . 54
Configuring Normal mode indication . . . . . . . . . . . . . . . . 55
Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Managing your Station Control Password . . . . . . . . . . . . . . . 57
Assigning an SCPW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring an Electronic Lock on your IP Deskphone . . . . . 58
Locking your Avaya 1210 IP Deskphone . . . . . . . . . . . . . 58
Unlocking your Avaya 1210 IP Deskphone . . . . . . . . . . . 59
Configuring the Local Tools menu . . . . . . . . . . . . . . . . . . . . . 60
1. Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
2. Local Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3. Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 65
4. Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . 67
Using Virtual Office on your remote IP Deskphone . . . . . 68
Using Virtual Office on your office IP Deskphone . . . . . . 69
Emergency calls on your Remote IP Deskphone . . . . . . . 70
8
Contents
Operating your Avaya 1210 IP Deskphone . . . . . . . . . . . . 72
Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the telephone dialpad . . . . . . . . . . . . . . . . . . . . . . . 72
Using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Activating Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . 80
Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . 82
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Managing calls during a call . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . 86
Using Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Recording a Calling Party (Caller) Number . . . . . . . . . . . 90
Displaying call details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Managing calls while away from your desk . . . . . . . . . . . . . . 91
Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . 92
Using Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . 94
Managing multiparty calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using Call Join . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting up a Conference Call . . . . . . . . . . . . . . . . . . . . . . 97
Using Conferee Selectable Display . . . . . . . . . . . . . . . . . 98
Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
9
Contents
Managing calls while busy at work . . . . . . . . . . . . . . . . . . . . 102
Using Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hotel applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . 103
Paging features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using Call Page Connect to make an announcement . . 105
Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Miscellaneous Call Features . . . . . . . . . . . . . . . . . . . . . . . . 108
Charging a call or charging a forced call . . . . . . . . . . . . 108
Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using External Server Applications . . . . . . . . . . . . . . . . 112
Troubleshooting your Avaya 1210 IP Deskphone . . . . . . 113
Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Flexible Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Feature operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Services menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Third Party Terms for UNIStim sw releases
4.1 thru 5.0 (Jan 2010 - Nov 2010) . . . . . . . . . . . . . . . . . . . . 121
GNU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OpenSSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Zlib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Libpng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Kern_random . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
ConvertUTF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Wchar functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Libjpeg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
10
Contents
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
11
Contents
12
Welcome
Welcome
Your Avaya 1210 IP Deskphone brings voice and data to your desktop.
Avaya 1210 IP Deskphone can directly connect to a Local Area Network
(LAN) through an Ethernet connection.
This guide contains the following topics:
•
“Using your Avaya 1210 IP Deskphone” on page 27
•
“Installing your Avaya 1210 IP Deskphone” on page 36
•
“Advanced features” on page 56
•
“Operating your Avaya 1210 IP Deskphone” on page 72
•
“Troubleshooting your Avaya 1210 IP Deskphone” on page 113
In this guide, self-labeled line or programmable feature key labels appear
beside the keys, and context-sensitive soft key labels appear directly
above the keys.
Feature overview
Your Avaya 1210 IP Deskphone supports the following features:
•
four context-sensitive soft keys (self-labeled)
Note: Context-sensitive soft keys are Avaya Communication Server
dependent. Some IP Deskphones are not configured to support
context-sensitive soft key functionality. Contact your system
administrator for further details.
•
•
six call-processing fixed keys:
-
Hold
-
Goodbye
-
Mute
-
Headset
-
Handsfree
three specialized feature keys:
-
Conference
13
Welcome
-
Services
-
Applications
•
wall-mountable
•
LCD display screen
•
high-quality speaker phone
•
volume control keys to adjust the ringer, speaker, handset, and
headset volume
•
hearing aid compatibility
•
10/100 Ethernet ports
-
one Ethernet port for LAN connection
-
one Ethernet port for optional PC connection
•
Power over Ethernet (POE) or power through a supported AC
adapter
•
support to Network Diagnostic Utility
•
Accessory Expansion Module (AEM) port to connect the Expansion
Module
•
supports special text display and audio message playing (see “Audio
and text message broadcast” on page 35)
The Avaya 1210 IP Deskphone does not support wideband audio or the
WML Browser.
Figure 1 on page 15 shows an Avaya 1210 IP Deskphone.
14
Welcome
Figure 1: Avaya 1210 IP Deskphone
15
Regulatory and safety information
Regulatory and safety
information
This equipment has been tested and complies with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits provide
reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used according to the instructions, can cause
harmful interference to radio communications. However, there is no
guarantee that interference cannot occur in a particular installation. If this
equipment causes harmful interference to radio or television reception,
which you can determine by turning the equipment off and on, you are
encouraged to try to correct the interference by performing one or more of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the distance between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced technician for help.
This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Warnings
•
This is a Class B product. In a domestic environment this product can
cause radio interference; in which case, you must take adequate
measures.
•
Operation is subject to the following two conditions: (1) this device
cannot cause interference, and (2) this device must accept
interference, including interference that can cause undesired
operation of the device.
16
Regulatory and safety information
Jurisdiction
Standard
Description
United States
UL 60950-1
ITE equipment - Safety - Part 1:
General requirements
Canada
CSA 60950-1-03
ITE equipment - Safety - Part 1:
General requirements
European
Community
EN 60950-1
+A11
ITE equipment - Safety - Part 1:
General requirements
Australia/New
Zealand
AS/NZS
60950.1:2003
Safety of Information Technology
Equipment
Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General
requirements
Table 1 on page 17 shows the EMC compliance for various jurisdictions.
Table 1: EMC compliance for various jurisdictions (Part 1 of 2)
Jurisdiction
Standard
Description
United States
FCC CFR 47
Part 15
Class B Emissions: FCC Rules
for Radio Frequency Devices
Canada
ICES-003
Class B Emissions: InterferenceCausing Equipment Standard:
Digital Apparatus
Australia/New
Zealand
CISPR 22
Class B Emissions: Information
technology equipment - Radio
disturbance
17
Regulatory and safety information
Table 1: EMC compliance for various jurisdictions (Part 2 of 2)
Jurisdiction
European
Community
Standard
Description
EN 55022
Class B Emissions: Information
technology equipment - Radio
disturbance
EN 55024
Information technology
equipment - Immunity
characteristics
Limits and methods of
measurement
EN 61000-3-2
Limits for harmonic current
emissions (equipment input
current <= 16 A per phase)
EN 61000-3-3
Limitation of voltage fluctuations
and flicker in low-voltage supply
systems for equipment with rated
current <= 16 A
Japan
VCCI
Regulations for voluntary control
measures.
Korea
MIC: KN22
MIC: KN24
18
Regulatory and safety information
Table on page 19 shows the Safety compliance for various jurisdictions.
Table 2: Safety compliance for various jurisdictions
Jurisdiction
Standard
Description
United States
UL 60950-1
Safety of Information
Technology Equipment
Canada
CSA 60950-1-03
Safety of Information
Technology Equipment
European
Community
EN 60950-1
ITE equipment - Safety - Part 1:
General requirements
Australia/New
Zealand
AS/NZS
60950.1:2003
Safety of Information
Technology Equipment
Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1:
General requirements.
Other
US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68.
This equipment complies with the CE Marking requirements.
Australia: AS/ACIF S004: Voice Frequency Performance Requirements
for Customer Equipment
EU Countries: This device complies with the essential requirements and
other relevant provisions of Directive 1999/5/EC. You can obtain a copy
of the Declaration from www.avaya.com or Avaya Inc., 211 Mt. Airy Road,
19
Regulatory and safety information
Basking Ridge, NJ 07920 USA. Table 3 lists EMC compliance for various
jurisdictions
Table 3: EMC compliance
Jurisdiction
Standard
Description
United States
FCC CFR 47
Part 15
Class A Emissions: FCC Rules for
Radio Frequency Devices (see Notes 1
and 2)
Canada
ICES-003
Class A Emissions: InterferenceCausing Equipment Standard: Digital
Apparatus
Australia/New AS/NZS 3548 Class A Emissions: Information
Zealand
CISPR 22
technology equipment - Radio
disturbance
European
Community
EN 55022
Class A Emissions: Information
technology equipment - Radio
disturbance
EN 55024
Information technology equipment Immunity characteristics
Limits and methods of measurement
EN 61000-3-2 Limits for harmonic current emissions
(equipment input current <= 16 A per
phase)
EN 61000-3-3 Limitation of voltage fluctuations and
flicker in low-voltage supply systems for
equipment with rated current <= 16 A
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own
expense.
20
Regulatory and safety information
The user should not make changes or modifications not expressly
approved by Avaya. Any such changes could void the user’s authority
to operate the equipment
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/ TV technician for help.
Note: The user should not make changes or modifications not
expressly approved by Avaya. Any such changes could void the
user’s authority to operate the equipment
This Class A digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada
Warnings:
•
This is a Class A product. In a domestic environment this product can
cause radio interference in which case the user must take adequate
measures.
•
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
•
Privacy of communications may not be ensured when using this
telephone.
•
Use the following procedure to prevent radio interference to the
licensed service, this device must be operated indoors only and
should be kept away from windows to provide maximum shielding.
Table 4: Safety standards (Part 1 of 2)
Jurisdiction
Standard
Description
United States
UL 60950-1
ITE equipment - Safety - Part 1:
General requirements
Canada
CSA 60950-1-03
ITE equipment - Safety - Part 1:
General requirements
21
Regulatory and safety information
Table 4: Safety standards (Part 2 of 2)
Jurisdiction
Standard
European
Community
EN 60950-1 +A11 ITE equipment - Safety - Part 1:
General requirements
Australia/New AS/NZS
Zealand
60950.1:2003
Mexico
Description
Safety of Information Technology
Equipment
NOM approvals
Other
US/Canada:
•
FCC Part 68 Hearing Aid Compatibility (HAC)
•
IC CS-03 HAC
This equipment complies with the CE Marking requirements.
Australia: AS/ACIF 004
New Zealand: PTC 220
EU Countries: This device complies with the essential requirements and
other relevant provisions of Directive 1999/5/EC. A copy of the
Declaration may be obtained from Avaya Inc., 211 Mt. Airy Road, Basking
Ridge, NJ 07920 USA.
This device complies with the essential requirements and other relevant
provisions of Directive 1999/5/EC10 and Reduction of Hazardous
Substances (RoHS) – (6 of 6) as part of European Union Environmental
Directive
This device has American Disabilities Act (ADA) compliant dialpad.
22
Regulatory and safety information
DenAn regulatory notice for Japan
Connecting Power
Use only Avaya-approved Limited Power Source 48 VDC 520 mA (FSP
Group Inc. Model: FSP025-1AD207A) with the IP Deskphone.
Connecting to the Local Area Network
Severe damage to your IP Deskphone can occur if you plug the phone
into an ISDN connection. Consult your system administrator to ensure
you plug your Avaya 1210 IP Deskphone into a 10/100 BaseT Ethernet
jack.
Operation
The earpiece and mouthpiece of the handset can attract and retain small
objects.
23
Regulatory and safety information
Location
Avaya recommends that you install your Avaya 1210 IP Deskphone away
from direct sunlight.
24
Customer service
Customer service
Visit the Avaya Web site to access the complete range of services and
support that Avaya provides. Go to www.avaya.com or go to one of the
pages listed in the following sections.
Navigation
•
“Getting technical documentation” on page 25
•
“Getting product training” on page 25
•
“Getting help from a distributor or reseller” on page 25
•
“Getting technical support from the Avaya Web site” on page 25
Getting technical documentation
To download and print selected technical publications and release notes
directly from the Internet, go to www.avaya.com/support.
Getting product training
Ongoing product training is available. For more information or to register,
you can access the Web site at www.avaya.com/support. From this Web
site, you can locate the Training contacts link on the left-hand navigation
pane.
Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a
distributor or authorized reseller, contact the technical support staff for
that distributor or reseller for assistance.
Getting technical support from the Avaya Web site
The easiest and most effective way to get technical support for Avaya
products is from the Avaya Technical Support Web site at
www.avaya.com/support.
25
Customer service
26
Using your Avaya 1210 IP Deskphone
Using your
Avaya 1210 IP Deskphone
After you familiarize yourself with the Avaya 1210 IP Deskphone features,
you can start to use the phone. This section describes how to use the
Avaya 1210 IP Deskphone.
Getting started
The following section introduces the important details of the
Avaya 1210 IP Deskphone. Carefully read every section before you
operate the new Avaya 1210 IP Deskphone.
•
“Before you begin” on page 27
•
“Avaya 1210 IP Deskphone display” on page 28
•
“Avaya 1210 IP Deskphone controls” on page 28
•
“Installing your Avaya 1210 IP Deskphone” on page 36
Before you begin
Take the appropriate precautionary measures before you connect the
Avaya 1210 IP Deskphone.
CAUTION
Consult your system administrator to
ensure that you plug your IP Deskphone
into a 10/100BaseT Ethernet jack. To
avoid severe damage to your IP
Deskphone, do not plug your
Avaya 1210 IP Deskphone into a regular
phone jack.
27
Using your Avaya 1210 IP Deskphone
CAUTION
Use your Avaya 1210 IP Deskphone in an
indoor environment only.
Avaya 1210 IP Deskphone display
Your Avaya 1210 IP Deskphone display is divided into two display areas:
•
The upper display area is for information such as caller number, caller
name, feature prompt string, user-entered digits, date and time (or
call timer, if provisioned in the Telephone Options menu), telephone
information, and special text messages from your administrator.
•
The lower display area provides labels for the four context-sensitive
soft keys.
Figure 2 on page 28 shows the Avaya 1210 IP Deskphone LCD display
screen.
Figure 2: Avaya 1210 IP Deskphone display
Avaya 1210 IP Deskphone controls
This section describes the controls on the Avaya 1210 IP Deskphone.
Depending on your geographic region, the Avaya 1210 IP Deskphone
includes key caps with English text labels. In this document, text in
parentheses indicates the labels that appear on the key caps, for
example, (Services).
28
Using your Avaya 1210 IP Deskphone
Fwd
Fwd
More.
(Volume +)
(Volume -)
Context-sensitive soft keys are below the
LCD. The soft key label is dynamic and
depends on the active feature. The label
length is a maximum of six characters.
A triangle before a soft key label, indicates
the feature is active.
Press the More key to access the next layer
of context-sensitive soft keys (self-labeled).
Use the Volume control buttons to adjust
the volume of the ringer, handset, headset,
speaker, and Handsfree features. Press the
upper button to increase the volume, and
press the lower button to decrease the
volume.
29
Using your Avaya 1210 IP Deskphone
(Mute)
Your Mute key functionality is enabled or
disabled by your system administrator.
Contact your system administrator to
determine if your Mute key is enabled.
If your Mute key is enabled, press the Mute
key to listen to the receiving party without
transmitting. Press the Mute key again to
return to two-way conversation.
Note: If your Mute key is not enabled,
pressing the Mute key places the call on
hold. Press the Mute key again to restore the
active call or press the line key to restore the
active call. You cannot retrieve this call from
hold by pressing the Hold key.
The Mute key applies to handsfree, handset,
and headset microphones.
The Mute LED indicator, located on the Mute
key, flashes to indicate that the microphone
is muted.
Press the Handsfree key to activate
handsfree mode.
(Handsfree)
30
Note: The Handsfree LED indicator, located
on the Handsfree key, lights to indicate that
the handsfree is in use.
Using your Avaya 1210 IP Deskphone
Use the Navigation keys to scroll through
menus and lists that appear on the LCD
screen. The outer part of this key cluster is
used for up, down, left, and right
movements.
Use the Up and Down keys to scroll up and
down the menu, and the Left and Right keys
to position the cursor. In some dialog boxes
that appear on your phone, you can also use
the Left and Right keys to select editable
fields. Press the Right key to select the field
below the current selection, or the Left key to
select the field above the current selection.
Press the Enter key, at the center of the
Navigation key cluster, to confirm menu
selections.
In most menus, you can use the Enter key
instead of the Select or OK soft key.
(Hold)
Press the Hold key to place an active call on
hold. Press the Hold key again to return to
the caller on hold.
Press the Applications key to access
external server applications.
(Applications)
(Headset)
Press the Headset key to answer a call
using the headset or to switch a call from the
handset or handsfree to the headset.
Note: The Headset LED indicator, located
on the Headset key, lights to indicate that
the headset is in use.
31
Using your Avaya 1210 IP Deskphone
(Goodbye)
Press the Goodbye key to terminate an
active call.
When a message is waiting, the red Visual
Alerter/Message Waiting indicator LED at
the top center of the phone flashes. The
indicator also flashes to indicate an incoming
call. Each alert has a unique flash cadence.
Note: You may also hear an audio Message
Waiting Indicator (stutter or beeping dial
tone) when you go off-hook.
Press the Conference Key to initiate
conference.
(Services)
Press the Services key and use the
navigation keys to access the following
items:
•
Telephone Options
— Volume adjustment
— Contrast adjustment
— Language
— Date/Time
— Display diagnostics
— Local Dialpad Tone
— Set Info
— Diagnostics
32
Using your Avaya 1210 IP Deskphone
— Ring type
— Call Timer
— On-hook default path
(Services)
(continued)
— Change Feature Key Label
— Live Dialpad
— Caller ID display order
— Normal mode indication
•
Password Admin
— Station Control Password
Note: The Password Admin menu is not
available on all Avaya 1210 IP Deskphones.
Consult your system administrator.
•
Display Network Diagnostics Utilities
Only your system administrator
or service provider can use Display
Network Diagnostics Utilities to perform
Internet diagnostics.
•
Virtual Office Login and Virtual Office
Logout (if Virtual Office is configured)
33
Using your Avaya 1210 IP Deskphone
(Services)
Press the Services key twice to access the
Local Tools menu, and then use the
navigation keys to access the following
items:
•
Preferences
•
Local Diagnostics
•
Network Configuration
•
Lock Menu
Note 1: Access to these local options
can be password protected. If you press
the Services key twice and a password
prompt appears, contact your system
administrator.
Note 2: Press the Cancel context
sensitive soft key to exit from any menu
or menu item.
License Notification
Notify your system administrator if your phone displays a message in a
pop-up window about the licensing feature or evaluation period. License
notification provides details to help diagnose why the features are
disabled on the phone. You can press the Stop key or lift the handset to
close the window. The window redisplays every 24 hours at 1:00 AM
(default). The time and time frame can be configured when you provision
the phone. For information about provisioning the IP Deskphones, see
Avaya Communication Server 1000 IP Deskphones Fundamentals
(NN43001-368).
Call features and Flexible Feature Codes
Some features are not available on all telephones. Call features and
Flexible Feature Codes (FFCs) must be assigned to your telephone and
supported by system software. Contact your system administrator to
configure these features and codes on your telephone.
34
Using your Avaya 1210 IP Deskphone
Note: Use table “Flexible Feature Codes” on page 116 to record the
FFCs that your system administrator assigns to your phone.
Audio and text message broadcast
The Avaya 1210 IP Deskphone can display special messages in the
display area of your telephone, and can play special audio messages
through the speaker. Your administrator broadcasts these messages,
which can be used to inform you of events like company news and
weather bulletins. The message can be preceded by an audio alert (a
series of beeps).
The Avaya 1210 IP Deskphone supports the following special messages:
•
top line: up to three lines of text. The displays of the first two lines
alternate; the third line displays continuously
•
audio: an audio message streams to the telephone
When an audio message starts, the Interrupt Screen displays. While the
audio message plays, you can switch to your handset or headset to listen
to the message. Depending on the priority of the message, the message
can barge-in during an active telephone call, during an incoming call alert,
or when another message is playing.
You can also cancel the audio using the following methods:
•
if listening on the speaker, pressing the Handsfree key
•
if listening on the handset, placing the handset on hook
•
if listening on the headset, pressing the Headset key
•
by pressing the Cancel soft key
•
by pressing any Line or Feature key
35
Installing your Avaya 1210 IP Deskphone
Installing your
Avaya 1210 IP Deskphone
This section details the steps and precautionary measures to perform
during IP Deskphone installation. The standard
Avaya 1210 IP Deskphone package includes the following accessories:
•
foot stand
•
handset
•
handset cord
•
2.1 m (7 ft) CAT5 Ethernet cable
•
number plate and lens
CAUTION
Ensure that the protective rubber cap on
the Accessory Expansion Module (AEM)
port is in place when the port is not in use.
An improper connector can damage the IP
Deskphone. Consult your system
administrator for additional details.
Figure 3 on page 37 displays the connections on an
Avaya 1210 IP Deskphone.
36
Installing your Avaya 1210 IP Deskphone
Figure 3: Connections on the Avaya 1210 IP Deskphone
Perform the following steps to connect the components of the phone and
to install the phone.
•
“Attaching the foot stand (optional)” on page 38
•
“Connecting the handset” on page 38
•
“Connecting the headset (optional)” on page 38
•
“Connecting the power (optional)” on page 39
•
“Connecting the LAN Ethernet cable” on page 40
•
“Connecting the PC Ethernet cable” on page 40
•
“Wall-mounting the IP Deskphone (optional)” on page 41
37
Installing your Avaya 1210 IP Deskphone
Attaching the foot stand (optional)
Attach the foot stand in the appropriate slots depending on the desired
angle for your IP Deskphone. If you insert the foot stand into the upper
slots, your IP Deskphone sits at a 25-degree angle. If you insert the foot
stand into the lower slots, your IP Deskphone sits at a 55-degree angle.
If you install your IP Deskphone on a wall, do not attach the foot stand.
1. Align the bottom tabs on the foot stand with the position 1 slots or the
position 2 slots on the back of your IP Deskphone.
In position 1 the IP Deskphone sits at a 25-degree angle.
In position 2 the IP Deskphone sits at a 55-degree angle.
Figure 3 on page 37 shows the slots on the back of the IP
Deskphone.
2. Press the foot stand into the slots until it snaps into place.
Connecting the handset
Use the following procedure to connect the handset to the IP Deskphone.
1. Plug the end of the handset cord with the short straight section into
the handset.
2. Plug the other end of the handset cord with the long straight section
into the handset jack marked with the + symbol on the back of the IP
Deskphone.
3. (Optional) Thread the cord through the channel in the foot stand (if
installed) so that it exits on the side of the foot stand.
Figure 3 on page 37 shows the connections on the back of the IP
Deskphone.
Connecting the headset (optional)
If you have a headset, you can connect the headset to the IP Deskphone.
For information on how to use your headset with your IP Deskphone, see
the Avaya 1200 Series IP Deskphones User Guide (NN40010-302).
38
Installing your Avaya 1210 IP Deskphone
1. Plug the headset cord into the headset jack on the back of the IP
Deskphone marked with the ) symbol.
Figure 3 on page 37 shows the connections on the back of the IP
Deskphone.
2. Thread the cord through the channel in the side of the foot stand.
3. Set up the headset according to the headset instructions.
Connecting the power (optional)
Your IP Deskphone supports AC power and Power over Ethernet (PoE).
For AC power, use only the Avaya-approved Global Power Supply
(N0146475) and the country-specific IEC cable that you can order
separately. To use PoE, your connected LAN must support PoE.
CAUTION
Use your Avaya 1210 IP Deskphone with
the approved Avaya AC Adapter (model
#N0089601).
Note: Your Avaya 1210 IP Deskphone supports AC power and PoE
options, including IEEE 802.3 standard power. To use local AC
power, you can order the optional AC adapter separately. To use
PoE, where power is delivered over the CAT5 cable, the LAN must
support PoE, and you do not require an AC adapter.
1. Connect the DC barrel connector to the power jack on the back of the
IP Deskphone.
2. Thread the cable through the channel in the foot stand to secure the
cable.
3. Plug the country-specific IEC cable into the Global Power Supply,
and then plug the Global Power Supply into the nearest AC power
outlet.
39
Installing your Avaya 1210 IP Deskphone
Connecting the LAN Ethernet cable
Note: Your Avaya 1210 IP Deskphone supports both AC power and
PoE options, including IEEE 802.3 standard power. To use local AC
power, you can order separately the optional AC adapter. To use
PoE, where power is delivered over the CAT5 cable, the LAN must
support PoE, and you do not need an AC adapter.
Connect your IP Deskphone to your LAN using a CAT5e Ethernet cable to
enable full functionality of your IP Deskphone. If your Ethernet port is
equipped with Power over Ethernet (PoE), your IP Deskphone can be
powered through the LAN port. Do not extend the LAN Ethernet cable
outside the building.
1. Plug one end of the supplied LAN Ethernet cable into the LAN
Ethernet port on the back of your IP Deskphone marked with the %
symbol.
2. Thread the cable through the channel in the foot stand.
3. Connect the other end of the cable to your LAN Ethernet connection.
The LAN LED on the back of the IP Deskphone lights when a LAN
connection is established.
Figure 3 on page 37 shows the connections on the back of the IP
Deskphone.
Connecting the PC Ethernet cable
Connect the CAT5e PC Ethernet cable between your IP Deskphone and
your computer to enable your computer to access the LAN.
1. Plug one end of the PC Ethernet cable (not supplied) into the PC
Ethernet port on the back of your IP Deskphone marked with the (
symbol.
2. Thread the cable through the channel in the foot stand.
3. Connect the other end of the cable to the LAN port on your computer.
40
Installing your Avaya 1210 IP Deskphone
Wall-mounting the IP Deskphone (optional)
You can install your IP Deskphone on a wall. Wall-mount the IP
Deskphone using the two keyholes on the back of the IP Deskphone. You
do not need the foot stand for wall-mounted applications.
1. Remove the foot stand.
2. Ensure all cables are properly routed and the IP Deskphone is
functioning.
3. Make small marks on the wall where you want to align each keyhole
slot.
4. Insert the screws (not provided) so that they protrude slightly from the
wall.
5. Align the keyholes on the back of the IP Deskphone with the screws
in the wall.
6. Slide the IP Deskphone onto the screws to secure the IP Deskphone
in position.
Note: Call features and Flexible Feature Codes (FFC) must be
assigned to your IP Deskphone and supported by system software.
Contact your system administrator to configure these features and
codes on your IP Deskphone.
41
Basic features
Basic features
This section explains how you can customize the features on your
Avaya 1210 IP Deskphone to meet your requirements.
Your Avaya 1210 IP Deskphone has both server-based telephone
features and local (telephone-based) tools. Server-based telephone
features are accessed through the Telephone Options menu item on the
Services menu. Press the Services key once to access the Services
menu, which has the following menu items:
•
Telephone Options
You can use the Telephone Options menu to configure telephone
preferences. For more information, see “Telephone Options” on
page 42.
•
Password Admin
You can use the Password Admin menu to assign or modify the
Station Control Password. For more information, see “Managing your
Station Control Password” on page 57
•
Virtual Office Login
The Virtual Office Login menu is available on the
Avaya 1210 IP Deskphone. You must configure the Class of Service
for Virtual Office.
Note: The Password Admin, Virtual Office Login, and Test Local
Mode menus are not available on all Avaya 1210 IP Deskphone
phones. Consult your system administrator.
Telephone Options
The Telephone Options menu item provides you with access to the
following features on your Avaya 1210 IP Deskphone:
•
“Adjusting volume” on page 44
•
“Adjusting the display screen contrast” on page 45
•
“Selecting a language” on page 46
•
“Selecting date and time format” on page 47
•
“Accessing display diagnostics” on page 48
42
Basic features
•
“Selecting a local dialpad tone” on page 48
•
“Viewing IP Deskphone information” on page 49
•
“Performing diagnostics” on page 50
•
“Selecting a ring type” on page 51
•
“Enabling or disabling Call Timer” on page 52
•
“Enabling OnHook Default Path” on page 53
•
“Configuring Live Dialpad” on page 53
•
“Configuring Caller ID display order” on page 54
•
“Configuring Normal mode indication” on page 55
Note: If a menu includes a submenu, an ellipsis (...) appears after the
command.
Use the following procedure to use the Telephone Options menu.
1. Press the Services key.
(Services)
2. Press the Up/Down keys to scroll up or
down, and then select Telephone
Options.
3. Press the Enter key.
4. Press the Up/Down keys to scroll up or
down, and then select an option (for
example, Language).
43
Basic features
5. Press the Enter key. The display
provides information required to adjust
your selection.
Select
Cancel
6. Press the Select soft key to save
changes and return to the Telephone
Options menu.
or
or
Press the Cancel soft key to cancel the
modifications.
Adjusting volume
Use the following procedure to adjust the volume.
1. Press the Services key, select
Telephone Options, and then select
Volume adjustment.
2. Press the Up/Down keys to scroll up or
down, and then select one of the
following:
— Ringer
— Handset listen
— Handsfree listen
— Headset listen
— Buzzer
3. Press the Enter key.
44
Basic features
Up
Down
4. Press the Up or Down soft keys to
increase or decrease the volume.
or
or
Press the Up/Down keys.
or
Select
Cancel
or
5. Press the Select soft key to save the
volume level and return to the
Telephone Options menu.
or
Press the Cancel soft key to cancel the
modifications.
Adjusting the display screen contrast
You can adjust the contrast using the Local Tools menu. Avaya
recommends that you use the Telephone Options menu.
Use the following procedure to adjust the display screen contrast.
1. Press the Services key, select
Telephone Options, and then select
Contrast adjustment
or
2. To increase or decrease the display
contrast level, press the left or right keys.
45
Basic features
Select
Cancel
or
3. Press the Select soft key to save the
changes and return to the Telephone
Options menu.
or
Press the Cancel soft key to cancel the
modifications.
Selecting a language
Information that appears on the display is available in multiple languages.
This language setting controls the language only for phone features.
If the Language setting is password-protected, you must enter a
password (SCPW) to change the language. If you enter an incorrect
password, an error message is displayed. If you enter an incorrect
password more than three times, the password functionality is locked.
Contact your system administrator to unlock the password.
Use the following procedure to configure the language.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Language
2. Press the Up/Down keys to scroll up or
down, and then select the desired
language (for example, German
[Deutsche]).
Note: You cannot install some
languages on your IP Deskphone.
Contact your system administrator for
additional information about available
languages.
46
Basic features
Select
Cancel
or
3. Press the Select soft key to save the
desired language and return to the
Telephone Options menu.
or
Press the Cancel soft key to cancel the
modifications.
Selecting date and time format
Several date and time formats are available. Formats are based on the
12-hour and 24-hour clocks.
Use the following procedure to select a date and time format.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Date/Time.
2. Press the Up/Down keys to scroll up or
down, and then select the desired
format. Sample formats appear on the
upper-right side of the display area.
Select
Cancel
or
3. Press the Select soft key to save the
format and return to the
Telephone Options menu.
or
Press the Cancel soft key to cancel the
modifications.
47
Basic features
Accessing display diagnostics
The Display diagnostics command tests the IP Deskphone display screen
and indicator lights.
Use the following procedure to use Display diagnostics.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Display Diagnostics.
2. Press the Up/Down keys to scroll
through the list to view display
capabilities.
Cancel
3. Press the Cancel soft key to return to
the Telephone Options menu.
Selecting a local dialpad tone
When you press a key, the response can be a Dual-Tone MultiFrequency (DTMF) sound, a single tone, or no sound. This is known as
the Local Dialpad Tone.
Use the following procedure to choose a local dialpad tone.
(Services)
48
1. Press the Services key, select
Telephone Options, and then select
Local DialPad Tone.
Basic features
2. Press the Up/Down keys to scroll up or
down, and then select one of the
following dialpad tones:
— None to disable all tones.
— Short Click to enable a single tone
for all keys.
— DTMF to turn on a different DTMF
tone for each key.
Select
Cancel
or
3. Press the Select soft key to save the
tone selection and return to the
Telephone Options menu.
or
Press the Cancel soft key to cancel the
modifications.
Viewing IP Deskphone information
The Local Set Info option displays the following phone-specific
information:
•
General Info
•
Set IP Info
•
Ethernet Info
•
Server Info
•
Encryption Info
•
Location Info
Use the following procedure to view IP Deskphone information:
(Services)
1. Press the Services key, select
Telephone Options, and then select
Local Set Info.
49
Basic features
2. Press the Up/Down keys to scroll
through the list and view IP Deskphone
information.
Cancel
3. Press the Cancel soft key to cancel the
modifications.
Performing diagnostics
The Diagnostics item displays the following phone-specific information:
•
Diag Tools (Ping, do Route Traces)
•
EtherStats (Speed, Auto Neg, CRC Errors, Collision)
•
IP Stats (Packet Info)
•
RUDP Stats (Message receive or transmit)
•
QoS Stats
•
DHCP Info
•
Push Agent configuration
Use the following procedure to view diagnostic information.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Local Diagnostics.
2. Press the Up/Down keys to scroll
through the list of diagnostic information.
Cancel
50
3. Press the Cancel soft key to return to
the Telephone Options menu.
Basic features
Selecting a ring type
Use the Ring type option to configure the IP Deskphone ring tone.
Use the following procedure to select a ring type:
(Services)
1. Press the Services key, select
Telephone Options, and then select
Ring type.
2. Press the Up/Down keys to scroll up or
down, and then select one of the ring
types.
Play
Select
3. Press the Play soft key to sample the
ring tone.
4. Press the Select soft key to save the
ring type and return to the Telephone
Options menu.
or
Stop
Cancel
Press the Stop soft key and use the
up or down keys to select a different ring
type.
or
Press the Cancel soft key to cancel the
modifications.
51
Basic features
Enabling or disabling Call Timer
The call timer measures the call duration.
Use the following procedure to enable or disable Call Timer.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Call Timer.
2. Press the Up/Down keys to enable or
disable the Call Timer.
Select
Cancel
or
3. Press the Select soft key to save the
configuration and return to the
Telephone Options menu.
or
Press the Cancel soft key to cancel the
modifications.
52
Basic features
Enabling OnHook Default Path
Use OnHook Default Path option to choose either the Headset or the
Handsfree to operate your IP Deskphone.
Use the following procedure to enable OnHook Default Path.
(Services)
1. Press the Services key, select
Telephone Options, and then select On
Hook default path.
2. Press the Up/Down keys to select one
of the following:
— Handsfree Enabled
— Headset Enabled
Select
Cancel
or
3. Press the Select soft key to save the
default path and return to the Telephone
Options menu.
or
Press the Cancel soft key to cancel the
modifications.
Configuring Live Dialpad
The Live Dialpad option activates the Primary DN key when you make a
call by dialing a directory number on the dialpad without picking up the
handset or pressing the Handsfree key.
53
Basic features
Use the following procedure to configure Live Dialpad.
(Services)
1. Press the Services key, select
Telephone Options, and then select
Live Dial Pad.
2. Press the Up/Down keys to scroll up or
down, and then select one of the
following:
— On
— Off (default)
Select
Cancel
3. Press the Select soft key to save the
configuration.
or
or
Press the Cancel to cancel the
modifications.
Configuring Caller ID display order
Caller ID display order appears in 2 formats:
•
Number, name (default)
•
Name, Number
Use the following procedure to configure Caller ID display order.
1. Press the Services key, select Telephone Options and then select
Caller ID display order.
2. Press the Up/Down navigation keys to scroll up or down, and then
select one of the following:
— Number, name (default)
— Name, number
54
Basic features
3. Press the Select soft key to save the configuration, else press the
Cancel key to cancel the modifications.
Configuring Normal mode indication
The Normal mode display indication can be On or Off when the IP
Deskphone is in normal mode.
Use the following procedure to configure Normal mode indication.
1. Press the Services key, select Telephone Options, and then select
Normal mode indication.
2. Press the Up/Down navigation keys to scroll up or down, and then
select one of the following:
— On
— Off
3. Press the Select soft key to save the configuration, else press the
Cancel key to cancel the modifications.
55
Advanced features
Advanced features
You can customize features on your Avaya 1210 IP Deskphone to meet
your requirements. This section describes how to customize the
advanced features.
CAUTION
Many of the options discussed in this
section are for the system administrator
only. Do not make changes unless you are
instructed by an administrator.
You and the system administrator can customize the following advanced
features:
•
Password Admin
Use the Password Admin menu to assign or modify the Station
Control Password. See “Managing your Station Control Password” on
page 57.
•
Electronic Lock
Assign a lock on your phone to secure your phone and avoid misuse.
See “Configuring an Electronic Lock on your IP Deskphone” on
page 58.
•
Local Tools menu
Use the Local Tools menu to configure personal preferences. See
“Configuring the Local Tools menu” on page 60.
•
Virtual Office Login
The Virtual Office Login menu can be configured on
Avaya 1210 IP Deskphone. Class of Service must be configured for
the Virtual Office. See “Using Virtual Office” on page 65.
Note: The Password Admin, and Virtual Office Login menus are
not available on all Avaya 1210 IP Deskphone phones. Consult your
system administrator.
56
Advanced features
Managing your Station Control Password
You can assign a Station Control Password (SCPW) to
•
lock your IP Deskphone and prevent the misuse of your IP
Deskphone
•
use password-protected features
Your system administrator defines your initial SCPW. Contact your
system administrator for detailed information.
Assigning an SCPW
Use the following procedure to assign an SCPW.
1. Press the Services key.
(Services)
2. Press the Up/Down keys to scroll up or
down, and then select Password
Admin.
3. Press the Enter key.
4. Press the Up/Down keys to scroll up or
down, and then select New Password.
5. Press the Enter key.
57
Advanced features
6. Enter your new password using the
dialpad. To enter special characters,
press the Up key. For information about
entering text, see “Using the telephone
dialpad” on page 72.
Select
7. Press the Select soft key to accept the
new password.
Note: If you are locked out of your IP
Deskphone, or if you forget your SCPW,
contact your system administrator.
Configuring an Electronic Lock on your IP
Deskphone
Use the Electronic Lock feature to prevent others from making calls from
your IP Deskphone. Your SCPW controls the Electronic Lock feature. To
change your Station Control Password, see “Managing your Station
Control Password” on page 57.
Locking your Avaya 1210 IP Deskphone
Use the following procedure to lock your Avaya 1210 IP Deskphone.
1. Lift the handset.
2. Dial the Electronic Lock Activate FFC.
58
Advanced features
3. Dial your Station Control Password.
(Goodbye)
4. If you dial locally, press the Goodbye
key.
or
or
If you dial the FCC remotely, dial your
DN.
Unlocking your Avaya 1210 IP Deskphone
Use the following procedure to unlock your Avaya 1210 IP Deskphone.
1. Lift the handset.
2. Dial the Electronic Lock Deactivate
FFC.
3. Dial your Station Control Password.
59
Advanced features
(Goodbye)
4. If you dial locally, press the Goodbye
key.
or
or
If you dial the FCC remotely, dial your
DN.
Configuring the Local Tools menu
Your Avaya 1210 IP Deskphone has both local and server-based
telephone tools and features. This section discusses the various tools and
features available locally on your Avaya 1210 IP Deskphone.
CAUTION
Many of the options discussed in this
section are for administrator use only. Do
not make changes unless you are
instructed by an administrator.
Note: Your system administrator can establish a password for the
Local Tools menu. If the password is enabled and you attempt to
access the Local Tools menu, a password prompt dialog box
appears. Use dial pad to type the correct password, and then press
the Enter key. The Local Tools menu appears. If the menu does not
appear, contact your system administrator.
You can access the Local tools and features through the Local Tools
menu.
The Local Tools menu provides the following menu options:
•
“1. Preferences” on page 63
•
“2. Local Diagnostics” on page 64
•
“3. Network Configuration” on page 65
•
“4. Lock Menu” on page 65
60
Advanced features
If a menu command has a number in front of it, you can select the
command by pressing the associated key on the dialpad. For example, in
the Local Tools menu, access Local Diagnostics by pressing the 2 key
on the dialpad.
The function of some keys on the IP Deskphone differs based on the
situation. Table 5 describes the function of each key for navigating and
using menus.
Table 5: Navigation key functions in menus
Key
Function
Down arrow keys
Select the next menu item.
Up arrow keys
Select the previous menu item.
Right arrow key
Select the current menu item.
Left arrow key
Close the menu.
Enter key
Select the current menu item.
Enter digits on the
dialpad
Select the associated menu item.
Stop soft key
Close the menu.
Cancel soft key
Close the menu.
Select soft key
Select the current menu item.
Table 6 on page 61 describes the key functions in dialog boxes.
Table 6: Navigation key functions in dialog boxes
(Part 1 of 2)
Key
Function
Down arrow keys
Scroll down in the window.
Up arrow keys
Scroll up in the window.
Right arrow key
Go to the next Edit item.
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Advanced features
Table 6: Navigation key functions in dialog boxes
(Part 2 of 2)
Key
Function
Left arrow key
Go to the previous Edit item.
Enter key
Turn Edit mode on or off.
Select or clear a check box.
When you work in Edit mode, the first field of the item is selected and a
blinking cursor appears to the right of the current edit position. Table 7 on
page 62 describes the navigation key functions in Edit mode.
Table 7: Navigation key functions in Edit mode
Key
Function
Down arrow keys
Open the list.
Select the next menu item
Up arrow keys
Select the previous menu item
Right arrow key
Select the current list item
Move the cursor to the right
Left arrow key
Delete the prior character in the edit field
Moves cursor to the left
Enter key
Select the current menu item
Save modifications to the menu item
Exit edit mode box
Enter characters
or digits on the
dialpad
Insert characters or digits at the current cursor
position
Note: Press the star (*) key to insert a
period (.).
Note: Special characters are under 1digit key. By repeatedly pressing
1, the characters circle in the following sequence: 1, _, -, ., !, @, $, %,
&, +, :, /, \.
62
Advanced features
1. Preferences
Use the 1.Preferences menu to alter the following local preferences:
•
“1. Contrast” on page 63
•
“2. Language” on page 63
1. Contrast
Use the Contrast tool to alter the physical settings of the display.
Note: Changes made to the display Contrast using this method are
lost if you reset the phone. To avoid this situation, Avaya
recommends that you use the Contrast Adjustment control in the
Telephone Options menu for contrast adjustment.
Use the following procedure to adjust Contrast setting.
(Services)
1. Press the Services key twice to open
the Local Tools menu, press the 1 key
on the dialpad to select Preferences,
and then press the 1 key to select
Contrast.
2. Press the right or left arrow keys to
increase or decrease the contrast value.
3. Press the Enter key to save the
changes.
2. Language
Information that appears on the display is available in multiple languages.
63
Advanced features
Use the following procedure to select a language
(Services)
1. Press the Services key twice to open
the Local Tools menu, press the 1 key
on the dialpad to select 1.Preferences,
and then press the 2 key to select
2.Language.
2. Press the Up/Down keys to scroll up or
down, and then select the desired
language (for example, German
[Deutsche]).
3. Press the Enter key to save the
changes.
Cancel
4. Press the Cancel key to exit the
Preferences menu without saving the
changes.
Note: The language setting only controls the language used in the
local menus on your phone. To select the language for features on
your phone, press the Services key, select Telephone Options, and
then select Language…
2. Local Diagnostics
The 2. Local Diagnostics submenu offers the following choices:
•
IP Set and DHCP Information - View reports about
Avaya 1210 IP Deskphone and DHCP operation.
•
Network Diagnostic Tools - Diagnose network problems using ping
and trace route tools.
•
Ethernet Statistics tool - View reports about Ethernet operation.
•
IP Network Statistics - View reports about network operation.
•
License Information - View licenses information.
64
Advanced features
•
Certificate Information - View certificate information.
CAUTION
Local Diagnostics, Network Configuration,
and Lock Menu tools are for the system
administrator use only.
Press the Return soft key at any time while you customize the phone
using the Local Diagnostics submenu options to return to the previous
Local Diagnostics submenu. You can gather information and run tests
without exiting and re-entering the Local Tools menu. For example, you
can check the Ethernet Statistics, and then press Return to enter the
Network Diagnostics Tools to ping an IP address.
3. Network Configuration
The Network Configuration tool displays information that was configured
when you installed the IP Deskphone. This tool is for administrator use
only.
4. Lock Menu
Your system administrator can use the lock menu tool to protect the Local
Tools menu items from accidental or unwanted changes. This tool is for
administrator use only.
Using Virtual Office
Use the Virtual Office feature to transfer calls and office IP Deskphone
settings to a remote IP Deskphone. You can use the remote IP
Deskphone as if it were your office Phone when you are out of the office.
You can use another IP Deskphone (the remote phone) to log on to your
Office IP Deskphone. After you log on, you can access the DNs, and
autodial numbers, and you have the same key layout, and voice mail
features that are configured on your home or office IP Deskphone.
Use the following procedure to use Virtual Office, you need your DN and
a preconfigured SCPW. You must activate Virtual Office on your Office
phone before you can connect to it from a remote phone. See “Logging in
to Virtual Office” on page 67.
65
Advanced features
Consult your system administrator to confirm the availability of the Virtual
Office feature on your IP Deskphone.
The IP Deskphone used as a remote phone to connect to your
Avaya 1210 IP Deskphone need not necessarily be an
Avaya 1210 IP Deskphone. Table 8 on page 66 shows the IP
Deskphones on which you can use Virtual Office to connect to your
Avaya 1210 IP Deskphone.
Table 8: Virtual Office connection availability (Part 1 of 2)
Can I log on to
Avaya 1210 IP Deskphone?
IP Deskphone
Avaya 1110 IP
Deskphone
Yes, with extra key restrictions
Avaya 1120E IP
Deskphone
Yes, with extra key restrictions
Avaya 1140E IP
Deskphone
Yes, with extra key restrictions
Avaya 1150E IP
Deskphone
No
Avaya 1165E IP
Deskphone
Yes, with extra key restrictions
IP Phone 2001
Yes, with extra key restrictions
IP Phone 2002
Yes, with extra key restrictions
IP Phone 2004
Yes, with extra key restrictions
Avaya 2007 IP
Deskphone
Yes, with extra key restrictions
Avaya 2033 IP
Conference Phone
Yes, with extra key restrictions
Avaya 2050 IP Softphone
Yes, with extra key restrictions
Avaya 1220 IP
Deskphone
Yes, with extra key restrictions
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Advanced features
Table 8: Virtual Office connection availability (Part 2 of 2)
IP Deskphone
Can I log on to
Avaya 1210 IP Deskphone?
Avaya 1230 IP
Deskphone
Yes, with extra key restrictions
Avaya 2210 IP
Deskphone
Yes, with extra key restrictions
IP Phone 2211
Yes, with extra key restrictions
IP Phone 2212
Yes, with extra key restrictions
Logging in to Virtual Office
If the IP Deskphone is configured for Virtual Office, the Virtual soft key is
displayed, as shown in figure “Virtual soft key - Avaya 1210 IP
Deskphone” on page 67.
Figure 4: Virtual soft key - Avaya 1210 IP Deskphone
67
Advanced features
To activate Virtual Office from this IP Deskphone on your Office
1. Press the Virtual soft key.
2. At the prompt, enter your user ID.
3. Press the Enter key.
4. At the prompt, enter the home Station
Control Password (SCPW).
If the user ID is not found locally, the
message Locating Remote Server
appears.
Note: After three failed logon attempts,
wait for an hour before you try to log on
again. Alternatively, contact your system
administrator to reset your password.
For more information, see “Assigning an
SCPW” on page 57.
IP Deskphone
A successful logon transfers all the features, time, date, and tones of your
Office IP Deskphone to your Remote IP Deskphone. Your Virtual Office
session expires after a fixed period of time, which your system
administrator determines.
Using Virtual Office on your remote IP Deskphone
The display characteristics, including size of the display area, differ with
IP Deskphone models. Your Virtual Office display depends on the remote
68
Advanced features
phone that you use to log on to your Virtual Office. All features are as they
appear on your Office Avaya 1210 IP Deskphone.
An Avaya 1120E IP Deskphone, that is logged on as a remote phone to
an Avaya 1210 IP Deskphone Office phone, provides less information
than the Avaya 1210 IP Deskphone because it has fewer display lines.
When an Avaya 2050 IP Softphone logs on as a remote phone to an
Avaya 1210 IP Deskphone office phone, the information display is
arranged differently, but all the information is visible at one time.
Regardless of the IP Deskphone model that you use as a remote phone,
a user information line appears that lists the number of your Office IP
Deskphone.
Using Virtual Office on your office IP Deskphone
When activated for Virtual Office by a remote IP Deskphone, your office
IP Deskphone logs off and is no longer operational. When you return to
the office, disconnect the remote logon and regain control of your office
phone. If you do not explicitly disconnect the remote logon, your Virtual
Office session expires after a fixed period of time, which your system
administrator determines.
Note: Consult your system administrator to verify if the Virtual Office
feature is available for your use.
69
Advanced features
Disconnecting your office IP Deskphone from a remote IP
Deskphone
Use the following procedure to disconnect your office IP Deskphone from
a remote IP Deskphone.
Home
To disconnect your office IP Deskphone
from the remote IP Deskphone
a. Press the Home soft key.
b. Enter your User ID and password
(this logs on the Office IP
Deskphone to your office network).
or
or
Virtual
Press the Virtual soft key to log on to
another IP Deskphone, and your IP
Deskphone becomes a Remote IP
Deskphone.
Logging out of Virtual Office
To log out of Virtual Office, press the Virtual soft key.
Automatic log out from Virtual Office
Your remote Virtual Office IP Deskphone may be configured to
automatically log out of Virtual Office after a predetermined period of
inactivity. When automatic logout is about to occur, the following message
is displayed on the IP Deskphone: "Logout phone now?"
Press Yes to allow the IP Deskphone to log out of Virtual Office or press
No to remain logged in to Virtual Office and reset the IDLE timer. If no key
is pressed, the IP Deskphone logs out of Virtual Office.
Emergency calls on your Remote IP Deskphone
If you make an emergency call while logged in to Virtual Office on a
Remote IP Deskphone, the call is placed to the local emergency service,
not to your home office emergency service.
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Advanced features
Note: Some IP Deskphones are configured as Virtual Office-only
telephones and have no assigned DN. However, these IP
Deskphones can still be used to make emergency calls. “Emergency
Calls only “ is displayed on the IP Deskphone display when not
logged in to Virtual Office. When the phone goes off-hook, dial tone is
available for emergency calls only. All other calls are restricted.
71
Operating your Avaya 1210 IP Deskphone
Operating your
Avaya 1210 IP Deskphone
This section describes how to operate your Avaya 1210 IP Deskphone. It
describes the operations like “Entering and editing text” on page 72 and
“Making a call” on page 73.
Entering and editing text
You can enter and edit text on your Avaya 1210 IP Deskphone using the
following methods:
•
“Using the telephone dialpad” on page 72
•
“Using the soft keys” on page 72
Using the telephone dialpad
You can use the dialpad to enter text.
For example, to enter the letter A, press the 2 key once. To enter the
letter C, press the 2 key three times.
Note: No letters are associated with the 1 or the 0 keys.
Using the soft keys
You can use soft keys to edit text.
Table 9 on page 72 describes the soft key editing functions on the
Avaya 1210 IP Deskphone.
Table 9: Editing soft key description (Part 1 of 2)
Soft key
Description
Cancel
Cancel Action.
Choose
Select a symbol.
Clear
Clear the input field.
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Operating your Avaya 1210 IP Deskphone
Table 9: Editing soft key description (Part 2 of 2)
Soft key
Description
Case
Switch the next character to either uppercase
or lowercase.
Delete
Backspace one character.
Done/Select/Enter
Application-dependent.
More
Access additional soft keys.
Making a call
This section describes the various ways you can make a call from your
Avaya 1210 IP Deskphone.
•
“Using Off-hook dialing” on page 73
•
“Using On-hook dialing” on page 74
•
“Using Handsfree dialing” on page 75
•
“Using Predial” on page 77
•
“Using Last Number Redial” on page 80
•
“Using Speed Call” on page 80
•
“Using System Speed Call” on page 82
Using Off-hook dialing
Perform the following steps to make a call by using the handset.
1. Lift the handset.
2. Dial the number.
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Operating your Avaya 1210 IP Deskphone
3. To terminate the call, return the handset
to the cradle
or
or
Press the Goodbye key.
(Goodbye)
Using On-hook dialing
Perform the following steps to make a call without lifting the handset.
1. Leave the handset in the cradle.
2. Press the Handsfree key.
3. When the dial tone sounds, dial the
number.
4. When the called party answers, lift the
handset.
5. To terminate the call, return the handset
to the cradle
or
or
Press the Goodbye key.
(Goodbye)
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Operating your Avaya 1210 IP Deskphone
Using Handsfree dialing
Use handsfree dialing to make a call using the built-in microphone and
speaker, or a headset.
1. Press the Handsfree key.
or
or
If a headset is connected, press the
Headset key.
2. Dial the number.
During a call, you can perform the following tasks:
•
“Terminating a handsfree call” on page 75
•
“Muting a handsfree call” on page 76
•
“Switching from handsfree to handset mode” on page 76
•
“Switching from handset mode to handsfree” on page 76
•
“Using a headset” on page 76
•
“Switching from handsfree to headset” on page 77
Terminating a handsfree call
Use the following procedure to terminate a handsfree call.
1. Press the Goodbye key.
(Goodbye)
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Operating your Avaya 1210 IP Deskphone
Muting a handsfree call
Use the following procedure to mute a handsfree call.
1. Press the Mute key.
(Mute)
(Mute)
The LED indicator flashes.
2. Press the Mute key again to return to a
two-way handsfree conversation.
Switching from handsfree to handset mode
Use the following procedure to switch from handsfree to handset mode.
1. Lift the handset.
Switching from handset mode to handsfree
Use the following procedure to switch from handset mode to handsfree.
1. Press the Handsfree key.
2. Replace the handset.
Using a headset
Use the following procedure to use a handset.
1. Connect the headset to the headset
jack.
76
Operating your Avaya 1210 IP Deskphone
2. Press the Headset key.
Switching from handsfree to headset
Use the following procedure to switch from handsfree to headset.
1. Press the Headset key.
Using Predial
Use the Predial feature to enter, preview, and edit numbers before you
make a call.
Making a call
Use the following procedure to make a call using the Predial feature.
1. Enter the number to be dialed.
2. Press a Handsfree key.
3. Lift the Handset when the called party
answers.
or
Begin to speak. You are in handsfree
mode.
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Operating your Avaya 1210 IP Deskphone
Editing a Predial number
Use the following procedure to edit a Predial number.
1. Use the dialpad to enter the number.
Clear
No
or
2. To erase all numbers, press the Clear
soft key.
Reenter the numbers to dial.
or
To change one number at a time, press
the Delete soft key to backspace. Reenter the number.
3. Press a Handsfree key to dial the
number.
Activating Ring Again
Use the Ring Again feature to automatically redial the number if you
receive a busy tone, or if your called party does not answer. Your IP
Deskphone rings when the person you called becomes available.
Activating Ring Again
Use the following procedure to activate Ring Again.
1. Dial a number.
The called party does not answer or you
receive a busy tone.
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Operating your Avaya 1210 IP Deskphone
Ring Again
2. Press the Ring Again soft key.
or
or
Enter the Ring Again Activate Flexible
Feature Code.
Calling a Ring Again party after notification
Use the following procedure to call a Ring Again party after notification.
1. After you receive the notification ring, lift
the handset; or, if you use the headset or
are in handsfree mode, go to step 2.
Ring Again
2. Press the Ring Again soft key to
automatically dial the number.
Deactivating Ring Again before notification
Use the following procedure to deactivate Ring Again.
Ring Again
1. Press the Ring Again soft key a second
time.
or
or
Press the Ring Again Deactivate FFC.
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Operating your Avaya 1210 IP Deskphone
Using Last Number Redial
Use the Last Number Redial feature to automatically redial the most
recently dialed number, if this feature is configured on your IP
Deskphone.
1. To redial using the handset, lift the
handset and press the Redial soft key.
Redial
or
Redial
2. To redial without lifting the handset,
press the Handsfree key and then press
the Redial soft key.
Using Speed Call
Use the Speed Call feature to place internal and external calls by dialing a
one-, two-, or three-digit code. You can store, edit, and automatically dial
frequently called phone numbers.
Storing a Speed Call number
Use the following procedure to store a Speed Call number.
SpcCtl
1. Press the SpcCtl soft key.
The triangular icon flashes to indicate
programming mode.
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Operating your Avaya 1210 IP Deskphone
2. At the prompt, enter a one-, two-, or
three-digit code (0-999).
3. If required, dial the access code.
4. Enter the phone number (internal,
external, or long-distance number).
SpcCtl
5. Press the SpcCtl soft key again to save
the code and number.
The flashing icon turns off.
Making a call using Speed Call
Use the following procedure to make a call using Speed Call.
1. Lift the handset.
SpcCtl
2. Press the SpcCtl soft key.
3. Dial the Speed Call code to
automatically dial the number.
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Operating your Avaya 1210 IP Deskphone
Using System Speed Call
Use the System Speed Call feature to dial Speed Call codes that override
dialing restrictions placed on your IP Deskphone.
1. Lift the handset.
SScUsr
SScCtl
2. Press the System Speed Call soft key.
or
or
Press the System Speed Call
Controller (SScCtl) soft key.
3. Dial the Speed Call code to
automatically dial the number.
Answering a call
Each incoming call causes the IP Deskphone to ring, the LCD indicator
beside the line (DN) key to flash, and the Message Indicator lamp to flash.
1. Lift the handset.
or
or
Press the Handsfree button on the left
side of the handset.
or
82
or
Operating your Avaya 1210 IP Deskphone
Press the Headset key if a headset is
connected to your IP Deskphone.
Managing calls during a call
You can use the following features during a call:
•
“Using Call Hold” on page 83
•
“Using Call Waiting” on page 84
•
“Transferring a call” on page 85
•
“Using Timed Reminder Recall” on page 86
•
“Using Attendant Recall” on page 87
•
“Using Call Park” on page 88
•
“Recording a Calling Party (Caller) Number” on page 90
•
“Displaying call details” on page 91
Using Call Hold
Use the Hold feature to retain your current call and answer another call.
Place the original call on hold and then answer the second call.
Placing a call on hold
Use the following procedure to place a call on hold.
1. Press the Hold key.
(Hold)
The LCD indicator flashes besides the
line on hold.
Note: Enabling Automatic Hold
automatically places the active call on
hold when you answer the second call.
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Operating your Avaya 1210 IP Deskphone
Retrieving a call on hold
Use the following procedure to retrieve a call on hold.
(Hold)
or
1. Press the Hold key to place an active
call on hold. Press the Hold key again or
the press the Handsfree key to return to
the caller on hold.
Using Call Waiting
The Call Waiting feature produces a tone to alert you to an incoming call
when you are already on a call. Call Waiting also places the current call
on hold while you answer the new call.
Answering an call during another call
Use the following procedure to answer a call during another call.
1. Upon receiving a call, press the Hold
key to place the current call on hold.
(Hold)
CallWait
84
Note: Enabling Automatic Hold
automatically puts the active call on hold
when you answer the second call.
2. Press the Call Wait key.
Operating your Avaya 1210 IP Deskphone
Returning to the original call
Use the following procedure to return to the original call.
1. Press the Hold key to place the second
call on hold.
(Hold)
or
(Goodbye)
or
Press the Goodbye key to end the
second call.
2. Press the Handsfree key.
Transferring a call
Use the Transfer feature to redirect a call to the appropriate person.
Transferring a call to a third party
Use the following procedure to transfer a call to a third party.
Trans
1. Press the Trans soft key during an
active call.
The calling party is placed on hold. You
hear a dial tone. The indicator icon
flashes steadily.
2. Dial the number to which you are
transferring the call.
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Operating your Avaya 1210 IP Deskphone
Trans
3. When that IP Deskphone rings or a
person answers the call, press the Trans
soft key.
The calling party is connected to the
appropriate person.
Returning to the original call if the transfer is incomplete
Use the following procedure to return to the original call if the transfer is
incomplete.
1. If the called party does not answer the
transferred call, press the Handsfree
key to reconnect to the calling party.
Using Timed Reminder Recall
Use the Timed Reminder Recall feature to receive an automatic reminder
tone when a transferred call is not answered.
Transferring a call using Timed Reminder Recall
Use the following procedure to transfer a call using Timed Reminder
Recall.
Trans
1. Press the Trans soft key.
The call is placed on hold.
2. Dial the number to which you are
transferring the call.
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Operating your Avaya 1210 IP Deskphone
Trans
3. Press the Trans soft key.
or
Replace the handset before the
extension answers.
or
Note: If the transfer is complete, the
recall timer stops.
If the transferred call is not answered, your IP Deskphone rings.
Returning to the original call if the transferred call is
unanswered
Use the following procedure to return to the original call if the transferred
call is unanswered.
1. Lift the handset to reconnect to the
calling party.
Trans
2. Press the Transfer soft key and retry
call transfer.
or
or
If the called party answers, press the
Goodbye key to complete the transfer.
(Goodbye)
Using Attendant Recall
Use the Attendant Recall feature to contact an attendant during a call and
to connect the caller to the attendant.
AttRcl
3. Press the AttRcl key and stay on the line
until the attendant answers.
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Operating your Avaya 1210 IP Deskphone
4. Press the Goodbye key.
(Goodbye)
The caller connects to the attendant.
Using Call Park
Use the Call Park feature to hold (park) your active call temporarily and
retrieve a call from any IP Deskphone. Using Call Park does not tie up a
line.
Parking a call on the System Park DN
To park a call on the System Park DN or your own DN, perform the
following procedure.
Park
1. During an active call, press the Park soft
key twice.
The call is parked on your DN.
Note: Enabling System Park DN
automatically parks the calls on the
system park DN.
Parking a call on a DN (Not System Park DN or own DN)
To park a call on a DN (Not System Park DN or own DN), perform the
following procedure.
Park
1. Press the Park soft key.
2. Dial the DN on which to park the call.
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Operating your Avaya 1210 IP Deskphone
Park
3. Press the Park soft key.
Parking a call using the SPRE code or FFC
To park a call using the SPRE code or FFC, perform the following
procedure.
Trans
Conf
1. Press the Trans soft key.
or
or
Press the Conference soft key.
2. Dial the Call Park FFC.
3. To use an alternative DN from the
System Park DN or your own DN, dial
the DN where you want to park the call.
Otherwise, proceed to step 4.
Trans
Conf
4. Press the Transfer soft key.
or
or
Press the Conference soft key.
Retrieving a parked call
Use the following step to retrieve a parked call.
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Operating your Avaya 1210 IP Deskphone
Note: When Call Park is configured network-wide, you can use this
feature across networks. You can configure a System Park extension
to automatically park most calls.
1. Lift the handset.
Park
2. Press the Park soft key.
3. Dial the DN where you parked the call.
If a parked call is not retrieved within a
specific time, it rings back to your IP
Deskphone or to the attendant.
Recording a Calling Party (Caller) Number
During a call use the Calling Party Number feature to record the calling
party number, or to charge the call to an account number.
CParty
1. Press the CParty soft key.
The caller is placed on hold.
2. Dial a charge account number or the
caller number.
Note: For information about using the
Charge soft key, see “Charging a local or
long-distance call to an account before
you dial” on page 109.
CParty
90
3. Press the Call Party soft key to return to
the call.
Operating your Avaya 1210 IP Deskphone
Displaying call details
During an active call, use the Display feature to display the caller’s
number and name (if available) without interfering with the call.
Display
1. Press the Display key.
The call waiting information appears.
If you use another feature, you can use
the Display key to access information
associated with those feature keys.
Managing calls while away from your desk
You can use the following features when you are away from your desk to
manage an incoming call and to ensure you do not miss a call:
•
“Using Call Forward” on page 91
•
“Using Internal Call Forward” on page 92
•
“Using Remote Call Forward” on page 94
Using Call Forward
Use the Call Forward feature to direct incoming calls to ring on another
line (DN). A call already on your IP Deskphone cannot be forwarded.
Activating Call Forward
Use the following procedure to activate Call forward or change the call
follow number
Fwd.
1. Press the Fwd soft key.
or
or
Lift the handset and enter the Call
Forward All Calls Activate FFC.
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Operating your Avaya 1210 IP Deskphone
2. Dial the DN to which you want to forward
your calls.
Fwd.
3. Press the Fwd soft key.
Deactivating Call Forward
Use the following procedure to deactivate Call Forward.
Fwd.
1. Press the Fwd soft key.
or
or
Lift the handset and enter the Call
Forward All Calls Deactivate FFC.
Reinstating a Call Forward number
Use the following procedure to reinstate Call Forward number.
Fwd
1. Press the Fwd soft key twice.
Using Internal Call Forward
Use Internal Call Forward to forward only those calls that originate from
internal DNs. Calls that originate outside your IP Deskphone system
(External Calls) ring at your IP Deskphone. You cannot forward the
currently active call.
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Operating your Avaya 1210 IP Deskphone
Forwarding internal calls only
Use the following procedure to forward internal calls only.
IntForward.
1. Press the IntForward key.
or
or
Lift the handset and enter the Internal
Call Forward Activate FFC.
2. Dial the DN to which you want to forward
your internal calls.
IntForward.
3. Press the IntForward key.
Deactivating Internal Call Forward
Use the following procedure to deactivate Internal Call Forward.
IntForward.
1. Press the IntForward key.
or
or
Lift the handset and enter the Internal
Call Forward Deactivate FFC.
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Operating your Avaya 1210 IP Deskphone
Reinstating Internal Call Forward number
Use the following procedure to reinstate Internal Call Forward number.
IntForward
1. Press the IntForward key twice.
Using Remote Call Forward
Use the Remote Call Forward feature to forward calls on your IP
Deskphone to another from a remote IP Deskphone.
Activating Remote Call Forward
Use the following procedure to activate Remote Call Forward.
1. Lift the handset.
2. If you call from an IP Deskphone outside
the system, dial your direct system
access number and wait for the dial
tone.
3. Dial the Remote Call Forward Activate
FFC to activate the feature.
4. Dial your Station Control Password.
You hear a dial tone.
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Operating your Avaya 1210 IP Deskphone
5. Dial your DN.
or
or
To reinstate call forward to the previous
call forward number, press the # key.
(Do not perform steps 6 and 7.)
6. Dial the number to which to forward the
calls.
If the number dialed is invalid, you hear a
fast busy signal.
7. Press the # key.
Deactivating Remote Call Forward
Use the following procedure to activate Remote Call Forward.
1. Lift the handset.
2. If you call from an IP Deskphone outside
the system, dial the direct system
access number and wait for the dial
tone.
3. Dial the Remote Call Forward
Deactivate FFC.
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Operating your Avaya 1210 IP Deskphone
4. Dial your Station Control Password.
5. After you hear the dial tone, dial your
DN.
6. Press the # key.
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Operating your Avaya 1210 IP Deskphone
Managing multiparty calls
Use the following features to enable multiparty conversations:
•
“Using Call Join” on page 97
•
“Setting up a Conference Call” on page 97
•
“Using Conferee Selectable Display” on page 98
•
“Using Group Call” on page 100
Using Call Join
Use the Call Join feature to connect a new caller to an active call. This
connection creates a conference (conversation involving more than two
parties) between the two callers and yourself.
Conf
1. To connect a call on hold to your current
call, press the Conf soft key.
2. Press the Handsfree key to connect the
caller to your current call.
Conf
3. Press the Conf soft key again to join the
person on hold to your conversation.
Setting up a Conference Call
Use the Conference feature to initiate a conference call for a group of
three to six people including yourself. The maximum number of people
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Operating your Avaya 1210 IP Deskphone
supported in a conference call depends on the IP Deskphone
configuration.
Conf
1. During a call, press the Conference key
to place the party on hold.
You hear a dial tone.
2. Dial the number of the person to add to
the conference call.
You can talk to the person without
intervention from the party on hold.
Conf
(Goodbye)
3. Press the Conference key again to
connect all parties.
4. If the party you attempt to add to the
conference is unavailable, press the
Goodbye key.
The call ends.
5. Press the Handsfree key to return to
your original call.
Using Conferee Selectable Display
Use the Conferee Selectable Display feature to list active conferees and
to disconnect a conferee from the conference call.
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Operating your Avaya 1210 IP Deskphone
Viewing active conferees
Use the following procedure to view active conferees.
ConfDsp
1. During a conference call, press the
Confdsp soft key to turn on the LCD
indicator. Each key press changes the
screen to show a different active
conferee.
This action has no effect on the display
of other IP Deskphones involved in the
conference.
2. Press the Goodbye key.
(Goodbye)
If configured, the Conference Count
Display returns an updated count of
conferees. The LCD indicator turns off.
Disconnecting a conferee
Use the following procedure to disconnect a conferee.
ConfDsp
1. During a conference call, press the
Confdsp soft key until the conferee to
disconnect appears on the screen.
Press the Handsfree button to
disconnect the conferee.
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Operating your Avaya 1210 IP Deskphone
(Goodbye)
2. For a single conferee, press the
Goodbye key. If configured, the
Conference Count Display returns an
updated total count of conferees. The
LCD indicator turns off.
or
For multiple conferees, repeat steps 1
and 2 until all conferees are
disconnected. Then press the Goodbye
key.
Using Group Call
Use the Group Call feature to automatically call members of a predefined
group, one at a time, until all members answer.
Calling group members
Use the following procedure to call group members.
1. Lift the handset.
GrpCl
2. Press the GrpCl soft key or enter the
Group Call FFC.
The feature automatically calls all group
members. The icon flashes until all
members answer. The phone numbers
of the group members appear on the
display as they answer. When the last
person answers, the Group Call icon
lights steadily.
Note: When a person in your group is on
a conference call or another group call,
they are not connected to your group
call.
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Operating your Avaya 1210 IP Deskphone
Note: During a group call, only the
person who initiated the group call can
put the call on hold.
Answering a group call
Use the following procedure to answer a group call.
1. Lift the handset.
Note the following about notification
tones:
— If you are on a call and receive three
10-second tones, this is the
notification of a group call on your IP
Deskphone.
— If you are on a call on another line
when a group call is made, you
receive a long tone through the
handset or speaker.
— If you are already on a conference
call or another group call, you do not
receive notification of a group call.
Ending a group call
Use the following procedure to end a group call.
1. Press the Goodbye key.
(Goodbye)
Note: When the person who made the
group call disconnects, the call
terminates for all members of the group.
However, the members of the group call
can disconnect from the call and not
affect other members on the call.
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Operating your Avaya 1210 IP Deskphone
Managing calls while busy at work
Using Make Set Busy
Use the Make Set Busy feature to make your IP Deskphone appear busy
to all callers.
Activating Make Set Busy
Use the following procedure to activate Make Set Busy.
MakeSetBsy
1. Press the MakeSetBsy soft key.
or
or
Lift the handset, and enter the Make Set
Busy Activate FFC.
Deactivating Make Set Busy
Use the following procedure to deactivate Make Set Busy.
MakeSetBsy
1. Press the MakeSetBsy soft key a
second time to deactivate the feature.
or
or
102
Lift the handset and enter the Make Set
Busy Deactivate FFC.
Operating your Avaya 1210 IP Deskphone
Hotel applications
Hotel applications are a group of hospitality features that increase the
value of the Avaya 1210 IP Deskphone. In a hotel environment guests
can access the following service:
•
“Configuring Automatic Wake-Up” on page 103
Configuring Automatic Wake-Up
Use the Automatic Wake-Up feature to receive a timed reminder call. You
can program your IP Deskphone to automatically place a call at a
predetermined time. When you answer the call, prerecorded music plays
for 30 seconds followed by a prerecorded announcement or the attendant
on the line.
Entering Automatic Wake-Up call
Use the following procedure to enter Automatic Wake-Up call.
1. Lift the handset.
2. Dial the Automatic Wake-Up Request
FFC.
3. Dial the Automatic Wake-Up time in a
24-hour time format (hhmm).
You hear a tone to confirm your entered
time.
To enter the time in a 24-hour time
format, enter the hours followed by the
minutes. For example, to configure the
time to 7:30 a.m., enter 0730; to
configure it to 9:45 p.m., enter 2145.
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Operating your Avaya 1210 IP Deskphone
4. Press the Goodbye key.
(Goodbye)
Cancelling Automatic Wake-Up call
Use the following procedure to cancel Automatic Wake-Up call.
1. Lift the handset.
2. Dial the Automatic Wake-Up Quit FFC.
3. Press the Goodbye key.
(Goodbye)
Verifying Automatic Wake-Up call
Use the following procedure to verify Automatic Wake-Up call.
1. Lift the handset.
2. Dial the Automatic Wake-Up Verify
FFC.
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Operating your Avaya 1210 IP Deskphone
3. Dial the Automatic Wake-Up time in a
24-hour time format (hhmm).
You hear a confirmation tone if your
query matches the preset time.
To enter the time in a 24-hour time
format, enter the hours followed by the
minutes. For example, to configure the
time to 7:30 a.m., enter 0730; to
configure it to 9:45 p.m., enter 2145.
4. Press the Goodbye key.
(Goodbye)
Paging features
The Avaya 1210 IP Deskphone supports the following paging voice call
features:
•
“Using Call Page Connect to make an announcement” on page 105
•
“Using Radio Page” on page 106
Using Call Page Connect to make an announcement
Use the Call Page Connect feature to make an announcement over a
paging system.
Note: A Page key on an attendant console overrides and disconnects
the IP Deskphones. The IP Deskphones must reaccess the page
trunk.
1. Lift the handset.
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Operating your Avaya 1210 IP Deskphone
2. Dial the Page Trunk Access Code to
complete the connection to the page
system.
3. Make your announcement.
4. Press the Goodbye key.
(Goodbye)
Using Radio Page
Use the Radio Page feature to page a user and stay on the line until the
called party answers. The paged user answers the call after entering a
special Page Meet-Me code from any IP Deskphone.
Using Automatic Preselection (Meet-Me page)
Perform the following procedure to use Automatic Preselection.
1. Lift the handset.
2. Dial the Radio Paging Access FFC.
You hear the paging tone (two beeps
followed by a dial tone).
3. Dial the number of the party you want to
page.
After dialing, you hear the ringback tone.
The paged party can use any IP
Deskphone to enter a Radio Paging
Answer FFC and their own DN number.
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Operating your Avaya 1210 IP Deskphone
(Goodbye)
or
4. If your call remains unanswered for a
preset time period, during which you
hear a 15-second high-pitched tone
sounds followed by silence, press the
Goodbye key or replace the handset.
Using Automatic Post-selection
The called party is either busy on the IP Deskphone or away from their
desk. To page the called party, you need not redial the number of the
called party.
RadPag
1. Press the RadPag soft key.
You hear a special dial tone.
2. Dial the Radio Paging Access FFC.
You hear the ringback tone.
The paged party can use any IP
Deskphone to enter a Radio Paging
Answer FFC, and their own DN number.
(Goodbye)
or
3. If your call remains unanswered for a
preset time period, during which you
hear a 15-second high-pitched tone,
followed by silence, press the Goodbye
key or replace the handset.
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Operating your Avaya 1210 IP Deskphone
Answering a Radio Page
If you carry a Radio Pager, a page indicates that a caller tried to reach
you by dialing your DN. If the Radio Page system is configured to function
in Meet-me mode, you can answer the page call from any IP Deskphone.
1. Lift the handset.
2. Dial the Radio Page Answer FFC.
You hear the paging tone.
3. Dial your own DN to connect to the
paging caller.
If the caller disconnects, you hear a
steadily lit high-pitched (number
unavailable) tone.
Miscellaneous Call Features
Some call features are available only if your system administrator
configures them. Contact your system administrator to determine if the
following call features are available.
•
“Charging a call or charging a forced call” on page 108
•
“Using Privacy Release” on page 112
Charging a call or charging a forced call
Use the Call Charge feature to charge a call to a specific account. The
Forced Charge feature charges long-distance calls from an IP Deskphone
that is restricted to local calls.
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Operating your Avaya 1210 IP Deskphone
Charging a local or long-distance call to an account before you
dial
Use the following procedure to charge a local or long-distance call to an
account before you dial.
1. Lift the handset.
Charge
2. Press the Charge soft key.
or
Dial the Call Detail Recording FFC.
3. Dial the charge account number.
4. When you hear the dial tone, dial the
number.
Charging a transferred call to an account
Use the following procedure to charge a transferred call to an account.
Trans
1. Press the Transfer soft key.
The call is placed on hold.
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Operating your Avaya 1210 IP Deskphone
Charge
2. Press the Charge soft key.
or
Dial the Call Detail Recording FFC.
or
3. Dial the charge account number.
4. After you hear the dial tone, dial the
number to which you are transferring the
call.
Trans
5. Press the Transfer soft key when you
hear the IP Deskphone ring.
You can talk privately to the person at
the transfer number before you press the
Transfer soft key.
Charging a conference call to an account
Use the following procedure to charge a call to an account when you add
someone to a conference call
Conf
1. Press the Conf soft key.
The call is placed on hold.
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Operating your Avaya 1210 IP Deskphone
Charge
2. Press the Charge soft key.
or
Dial the Call Detail Recording FFC.
or
3. Dial the charge account number.
4. Dial the number of the person you want
to add to the conference.
Conf
5. Press the Conference soft key.
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Operating your Avaya 1210 IP Deskphone
Using Privacy Release
Use the Privacy Release feature to enable one or more people who share
your DN to join a call.
PrvRls
1. Press the PvRls soft key during a call.
People can join the call by pressing the
shared number (DN) key on their IP
Deskphone (Multiple Appearance DN
feature).
Using External Server Applications
Use External Server Applications to directly access a variety of
applications from your Avaya 1210 IP Deskphone.
To learn more about the available features and services, contact your
system administrator. Depending on which features are available on your
system, your phone can provide information; for example, local news and
weather, stock market information, or traffic reports.
For more information about the External Server Applications, see the
Avaya IP Deskphone External Server Applications User Guide
(NN43100-100).
112
Troubleshooting your Avaya 1210 IP Deskphone
Troubleshooting your
Avaya 1210 IP Deskphone
This section provides basic information about troubleshooting your
Avaya 1210 IP Deskphone if Virtual Office causes a problem. For
additional help, see “Customer service” on page 25.
Virtual Office
Table 10 lists error messages and describes actions to correct the
causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
Busy, try again
Probable cause
Action
Remote IP Deskphone
is active (not idle).
Wait for remote IP
Deskphone to become
idle and try again.
ACD is logged on.
Log off ACD IP
Deskphone before you
initiate Virtual Office
from another IP
Deskphone.
Make Set Busy is
inactive on ACD IP
Deskphone.
Configure Make Set
Busy active on ACD IP
Deskphone.
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Troubleshooting your Avaya 1210 IP Deskphone
Table 10: Troubleshooting Virtual Office (Part 2 of 4)
Displayed
message
Probable cause
Action
Incorrect User ID
entered.
Enter correct User ID.
User ID is not in
Gatekeeper database.
Notify system
administrator.
Invalid ID (2)
Incorrect User ID
entered.
Enter correct User ID.
Invalid ID (3)
Incorrect User ID
entered.
Enter correct User ID.
User ID in Gatekeeper
database points to
originating Call Server.
Notify system
administrator.
Locked from
Login
Three failed attempts to
enter the correct
Station Control
Password.
Wait one hour for the
lock to clear
automatically, or notify
system administrator to
clear lock.
Permission
Denied (1)
Remote IP Deskphone
has no Station Control
Password.
Notify system
administrator.
Invalid ID (1)
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Troubleshooting your Avaya 1210 IP Deskphone
Table 10: Troubleshooting Virtual Office (Part 3 of 4)
Displayed
message
Probable cause
Action
Permission
Denied (3)
Incorrect User ID
entered.
Enter correct User ID.
Remote IP Deskphone
has no Station Control
Password.
Notify system
administrator.
Incorrect User ID
entered.
Enter correct User ID.
Attempt to log on to a
remote Avaya 1120E IP
Deskphone or an
Avaya 2050 IP
Softphone from an
Avaya 140E IP
Deskphone (some
restrictions apply).
Go to an Avaya 1120E
IP Deskphone or an
Avaya 2050 IP
Softphone and try
again, or consult your
local system
administrator.
Incorrect User ID
entered.
Enter correct User ID.
Incorrect Station
Control Password
entered.
Select Retry, and try
again with the correct
Station Control
Password.
Network problem.
Notify system
administrator if the
problem persists.
Permission
Denied (4)
Permission
Denied (6)
Server
Unreachable (1)
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Troubleshooting your Avaya 1210 IP Deskphone
Table 10: Troubleshooting Virtual Office (Part 4 of 4)
Displayed
message
Probable cause
Action
Server
Unreachable (2)
Network problem.
Notify system
administrator if the
problem persists.
VOUD
configured on TN
Remote IP Deskphone
does not have VOUA
Class of Service.
Notify system
administrator.
Flexible Feature Codes
Use Table 11 to track and organize the FFCs assigned to features by
your system administrator.
Table 11: Flexible Feature Codes (Part 1 of 2)
FFC
116
Feature
FFC
Feature
Automatic Wake-Up
Activate
Make Set Busy Activate
Automatic Wake-Up
Deactivate
Make Set Busy Deactivate
Automatic Wake-Up
Verify
Malicious Call Trace
Call Detail Recording
Charge Account
Override
Call Forward All Calls
Activate
Pickup Ringing Number
Troubleshooting your Avaya 1210 IP Deskphone
Table 11: Flexible Feature Codes (Part 2 of 2)
FFC
Feature
FFC
Feature
Call Forward All Calls
Deactivate
Pickup Directory Number
Call Park
Pickup Group
Electronic Lock
Activate
Radio Paging Access
Electronic Lock
Deactivate
Radio Paging Answer
Group Call
Remote Call Forward Activate
Internal Call Forward
Activate
Remote Call Forward
Deactivate
Internal Call Forward
Deactivate
RingAgain Activate
RingAgain Deactivate
Virtual Office Terminal Log Off
Station Control
Password Change
Virtual Office Terminal Log On
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Troubleshooting your Avaya 1210 IP Deskphone
118
Quick Reference
Quick Reference
Feature operation
Call Forward
Press Services, Setup, Config, Lines, Select,
Fwd, Save.
Press Services, Setup, Config, Lines, Select,
Fwd, Delete.
Activate
Deactivate
Pickup
Call Pickup
Call Waiting
Answer
(Hold)
Return to first call
Conference
Handsfree
Activate
Call Waiting
(Goodbye)
Conf
(Handsfree)
(Soft key 2)
(Handsfree)
(Goodbye)
(to end the call)
Switch to handset
Handset to handsfree
(Handsfree)
(to end the call)
Activate Headset
(Headset)
(Goodbye)
Hold
Place a call on hold
Return to a held call
Transfer
(Hold)
(Handsfree)
Xfer
or press Hold
(Soft key 4)
or
Adjust volume
(Volume +)
(Volume -)
Legend
Icon
Action
Lift the handset, press the line (DN) key or the Handset key.
Replace the handset, or press
to end the call.
(Goodbye)
Dial a number.
Press the Services key to access services
menu options.
119
Quick Reference
Press the Up/Down Navigation keys.
(
Press the Enter key.
)
Press the Headset key.
Press the Handsfree key.
Press the Mute (on/off) key.
Services menu
Services menu
Note: The Services menu contains the Upgrade, Logs, IM, and Setup
options.
The following are the most commonly used options:
Services options menu
Contrast adjustment
Press Services, Setup, Cnt, Up/Down.
Language
Press Services, Setup, Config, Phones, Lang.
Note: This language setting controls the language used by features on
your phone only.
Local DialPad Tone
Select
Ring type
Play
Select
OnHook default path
(Handsfree)
Setup menu
Note: The Setup menu contains the Config, Contrast, Time, and Reset
options.
Menu options when the Avaya 1210 IP Deskphone is not on a call
Note: The menu shows the Dnd, Redial, Book (phone book), Login,
and Logout options.
Menu options when the Avaya 1210 IP Deskphone is on a call
Note: The menu shows the Flash, Conf, and Transfer (Xfer) options.
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Third party terms
Third party terms
Third Party Terms for UNIStim sw releases
4.1 thru 5.0 (Jan 2010 - Nov 2010)
Certain portions of the product ("Open Source Components") are licensed
under open source license agreements that require Avaya to make the
source code for such Open Source Components available in source code
format to its licensees, or that require Avaya to disclose the license terms
for such Open Source Components. For a period of three years from your
date of purchase of a product containing any of the software listed below
from Avaya Inc., any Avaya affiliate or an authorized Avaya reseller, we
will provide upon request a complete machine readable copy of the
source code for such Open Source Component on a medium customarily
used for software interchange for a charge no more than our cost of
physically performing source distribution. To get access to the source
code, you may contact Avaya at (408) 577-7666.
The Open Source Components are provided "AS IS". ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE
OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
The following component is licensed under Public Domain:
DateTime
*
*
PUBLIC DOMAIN NOTICE
National Center for Biotechnology Information
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Third party terms
*
* This software/database is a "United States Government Work" under
the terms of the United States Copyright Act. It was written as part of the
author's official duties as a United States Government employee and thus
cannot be copyrighted. This software/database is freely available to the
public for use. The National Library of Medicine and the U.S. Government
have not placed any restriction on its use or reproduction.
*
* Although all reasonable efforts have been taken to ensure the
accuracy and reliability of the software and data, the NLM and the U.S.
Government do not and cannot warrant the performance or results that
may be obtained by using this software or data. The NLM and the U.S.
Government disclaim all warranties, express or implied, including
warranties of performance, merchantability or fitness for any particular
purpose.
*
* Please cite the author in any work or product based on this material.
*
* =====================================================
*
* Authors: Anton Butanayev, Denis Vakatov, Vladimir Ivanov
END OF TERMS AND CONDITIONS
GNU
The following component is licensed under the GNU General Public V2
license:
libstdc++ Copyright (C) 1989, 1997, 1998, 1999 Free Software
Foundation, Inc.
GNU General Public V2 License
GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C)
1989, 1991 Free Software Foundation, Inc. 59 Temple Place - Suite 330,
Boston, MA 02111-1307, USA Everyone is permitted to copy and
distribute verbatim copies of this license document, but changing it is not
allowed. Preamble The licenses for most software are designed to take
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Third party terms
away your freedom to share and change it. By contrast, the GNU General
Public License is intended to guarantee your freedom to share and
change free software--to make sure the software is free for all its users.
This General Public License applies to most of the Free Software
Foundation\'s software and to any other program whose authors commit
to using it. (Some other Free Software Foundation software is covered by
the GNU Library General Public License instead.) You can apply it to your
programs, too. When we speak of free software, we are referring to
freedom, not price. Our General Public Licenses are designed to make
sure that you have the freedom to distribute copies of free software (and
charge for this service if you wish), that you receive source code or can
get it if you want it, that you can change the software or use pieces of it in
new free programs; and that you know you can do these things. To
protect your rights, we need to make restrictions that forbid anyone to
deny you these rights or to ask you to surrender the rights. These
restrictions translate to certain responsibilities for you if you distribute
copies of the software, or if you modify it. For example, if you distribute
copies of such a program, whether gratis or for a fee, you must give the
recipients all the rights that you have. You must make sure that they, too,
receive or can get the source code. And you must show them these terms
so they know their rights. We protect your rights with two steps: (1)
copyright the software, and (2) offer you this license which gives you legal
permission to copy, distribute and/or modify the software. Also, for each
author\'s protection and ours, we want to make certain that everyone
understands that there is no warranty for this free software. If the software
is modified by someone else and passed on, we want its recipients to
know that what they have is not the original, so that any problems
introduced by others will not reflect on the original authors\' reputations.
Finally, any free program is threatened constantly by software patents.
We wish to avoid the danger that redistributors of a free program will
individually obtain patent licenses, in effect making the program
proprietary. To prevent this, we have made it clear that any patent must
be licensed for everyone\'s free use or not licensed at all. The precise
terms and conditions for copying, distribution and modification follow.
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND
MODIFICATION 0. This License applies to any program or other work
which contains a notice placed by the copyright holder saying it may be
distributed under the terms of this General Public License. The
\"Program\", below, refers to any such program or work, and a \"work
based on the Program\" means either the Program or any derivative work
under copyright law: that is to say, a work containing the Program or a
portion of it, either verbatim or with modifications and/or translated into
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Third party terms
another language. (Hereinafter, translation is included without limitation in
the term \"modification\".) Each licensee is addressed as \"you\". Activities
other than copying, distribution and modification are not covered by this
License; they are outside its scope. The act of running the Program is not
restricted, and the output from the Program is covered only if its contents
constitute a work based on the Program (independent of having been
made by running the Program). Whether that is true depends on what the
Program does. 1. You may copy and distribute verbatim copies of the
Program\'s source code as you receive it, in any medium, provided that
you conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the notices that
refer to this License and to the absence of any warranty; and give any
other recipients of the Program a copy of this License along with the
Program. You may charge a fee for the physical act of transferring a copy,
and you may at your option offer warranty protection in exchange for a
fee. 2. You may modify your copy or copies of the Program or any portion
of it, thus forming a work based on the Program, and copy and distribute
such modifications or work under the terms of Section 1 above, provided
that you also meet all of these conditions: * a) You must cause the
modified files to carry prominent notices stating that you changed the files
and the date of any change. * b) You must cause any work that you
distribute or publish, that in whole or in part contains or is derived from the
Program or any part thereof, to be licensed as a whole at no charge to all
third parties under the terms of this License. * c) If the modified program
normally reads commands interactively when run, you must cause it,
when started running for such interactive use in the most ordinary way, to
print or display an announcement including an appropriate copyright
notice and a notice that there is no warranty (or else, saying that you
provide a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this License.
(Exception: if the Program itself is interactive but does not normally print
such an announcement, your work based on the Program is not required
to print an announcement.) These requirements apply to the modified
work as a whole. If identifiable sections of that work are not derived from
the Program, and can be reasonably considered independent and
separate works in themselves, then this License, and its terms, do not
apply to those sections when you distribute them as separate works. But
when you distribute the same sections as part of a whole which is a work
based on the Program, the distribution of the whole must be on the terms
of this License, whose permissions for other licensees extend to the
entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights
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Third party terms
to work written entirely by you; rather, the intent is to exercise the right to
control the distribution of derivative or collective works based on the
Program. In addition, mere aggregation of another work not based on the
Program with the Program (or with a work based on the Program) on a
volume of a storage or distribution medium does not bring the other work
under the scope of this License. 3. You may copy and distribute the
Program (or a work based on it, under Section 2) in object code or
executable form under the terms of Sections 1 and 2 above provided that
you also do one of the following: * a) Accompany it with the complete
corresponding machine-readable source code, which must be distributed
under the terms of Sections 1 and 2 above on a medium customarily used
for software interchange; or, * b) Accompany it with a written offer, valid
for at least three years, to give any third party, for a charge no more than
your cost of physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to be
distributed under the terms of Sections 1 and 2 above on a medium
customarily used for software interchange; or, * c) Accompany it with the
information you received as to the offer to distribute corresponding source
code. (This alternative is allowed only for noncommercial distribution and
only if you received the program in object code or executable form with
such an offer, in accord with Subsection b above.) The source code for a
work means the preferred form of the work for making modifications to it.
For an executable work, complete source code means all the source code
for all modules it contains, plus any associated interface definition files,
plus the scripts used to control compilation and installation of the
executable. However, as a special exception, the source code distributed
need not include anything that is normally distributed (in either source or
binary form) with the major components (compiler, kernel, and so on) of
the operating system on which the executable runs, unless that
component itself accompanies the executable. If distribution of
executable or object code is made by offering access to copy from a
designated place, then offering equivalent access to copy the source
code from the same place counts as distribution of the source code, even
though third parties are not compelled to copy the source along with the
object code. 4. You may not copy, modify, sublicense, or distribute the
Program except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program is void,
and will automatically terminate your rights under this License. However,
parties who have received copies, or rights, from you under this License
will not have their licenses terminated so long as such parties remain in
full compliance. 5. You are not required to accept this License, since you
have not signed it. However, nothing else grants you permission to modify
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Third party terms
or distribute the Program or its derivative works. These actions are
prohibited by law if you do not accept this License. Therefore, by
modifying or distributing the Program (or any work based on the
Program), you indicate your acceptance of this License to do so, and all
its terms and conditions for copying, distributing or modifying the Program
or works based on it. 6. Each time you redistribute the Program (or any
work based on the Program), the recipient automatically receives a
license from the original licensor to copy, distribute or modify the Program
subject to these terms and conditions. You may not impose any further
restrictions on the recipients\' exercise of the rights granted herein. You
are not responsible for enforcing compliance by third parties to this
License. 7. If, as a consequence of a court judgment or allegation of
patent infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not
excuse you from the conditions of this License. If you cannot distribute so
as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not distribute
the Program at all. For example, if a patent license would not permit
royalty-free redistribution of the Program by all those who receive copies
directly or indirectly through you, then the only way you could satisfy both
it and this License would be to refrain entirely from distribution of the
Program. If any portion of this section is held invalid or unenforceable
under any particular circumstance, the balance of the section is intended
to apply and the section as a whole is intended to apply in other
circumstances. It is not the purpose of this section to induce you to
infringe any patents or other property right claims or to contest validity of
any such claims; this section has the sole purpose of protecting the
integrity of the free software distribution system, which is implemented by
public license practices. Many people have made generous contributions
to the wide range of software distributed through that system in reliance
on consistent application of that system; it is up to the author/donor to
decide if he or she is willing to distribute software through any other
system and a licensee cannot impose that choice. This section is
intended to make thoroughly clear what is believed to be a consequence
of the rest of this License. 8. If the distribution and/or use of the Program
is restricted in certain countries either by patents or by copyrighted
interfaces, the original copyright holder who places the Program under
this License may add an explicit geographical distribution limitation
excluding those countries, so that distribution is permitted only in or
among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License. 9. The
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Third party terms
Free Software Foundation may publish revised and/or new versions of the
General Public License from time to time. Such new versions will be
similar in spirit to the present version, but may differ in detail to address
new problems or concerns. Each version is given a distinguishing version
number. If the Program specifies a version number of this License which
applies to it and \"any later version\", you have the option of following the
terms and conditions either of that version or of any later version
published by the Free Software Foundation. If the Program does not
specify a version number of this License, you may choose any version
ever published by the Free Software Foundation. 10. If you wish to
incorporate parts of the Program into other free programs whose
distribution conditions are different, write to the author to ask for
permission. For software which is copyrighted by the Free Software
Foundation, write to the Free Software Foundation; we sometimes make
exceptions for this. Our decision will be guided by the two goals of
preserving the free status of all derivatives of our free software and of
promoting the sharing and reuse of software generally. NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM \"AS IS\" WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF
THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS
REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL
ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY
MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED
ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM
(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR
THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR
OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. END OF TERMS AND CONDITIONS How to Apply These
Terms to Your New Programs If you develop a new program, and you
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Third party terms
want it to be of the greatest possible use to the public, the best way to
achieve this is to make it free software which everyone can redistribute
and change under these terms. To do so, attach the following notices to
the program. It is safest to attach them to the start of each source file to
most effectively convey the exclusion of warranty; and each file should
have at least the \"copyright\" line and a pointer to where the full notice is
found. one line to give the program\'s name and an idea of what it does.
Copyright (C) yyyy name of author This program is free software; you can
redistribute it and/or modify it under the terms of the GNU General Public
License as published by the Free Software Foundation; either version 2 of
the License, or (at your option) any later version. This program is
distributed in the hope that it will be useful, but WITHOUT ANY
WARRANTY; without even the implied warranty of MERCHANTABILITY
or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General
Public License for more details. You should have received a copy of the
GNU General Public License along with this program; if not, write to the
Free Software Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA
02111-1307, USA. Also add information on how to contact you by
electronic and paper mail. If the program is interactive, make it output a
short notice like this when it starts in an interactive mode: Gnomovision
version 69, Copyright (C) year name of author Gnomovision comes with
ABSOLUTELY NO WARRANTY; for details type `show w\'. This is free
software, and you are welcome to redistribute it under certain conditions;
type `show c\' for details. The hypothetical commands `show w\' and
`show c\' should show the appropriate parts of the General Public
License. Of course, the commands you use may be called something
other than `show w\' and `show c\'; they could even be mouse-clicks or
menu items--whatever suits your program. You should also get your
employer (if you work as a programmer) or your school, if any, to sign a
\"copyright disclaimer\" for the program, if necessary. Here is a sample;
alter the names: Yoyodyne, Inc., hereby disclaims all copyright interest in
the program `Gnomovision\' (which makes passes at compilers) written
by James Hacker. signature of Ty Coon, 1 April 1989 Ty Coon, President
of Vice This General Public License does not permit incorporating your
program into proprietary programs. If your program is a subroutine library,
you may consider it more useful to permit linking proprietary applications
with the library. If this is what you want to do, use the GNU Lesser
General Public License instead of this License.
END OF TERMS AND CONDITIONS
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Third party terms
OpenSSL
The following component is licensed under OpenSSL license:
OpenSSL 0.9.7b
OpenSSL License
/* =====================================================
* Copyright (c) 1998-2008 The OpenSSL Project. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
*
* 1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
*
* 3. All advertising materials mentioning features or use of this software
must display the following acknowledgment:
* "This product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
*
* 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be
used to endorse or promote products derived from this software without
prior written permission. For written permission, please contact
openssl-core@openssl.org.
*
* 5. Products derived from this software may not be called "OpenSSL"
nor may "OpenSSL" appear in their names without prior written
permission of the OpenSSL Project.
*
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Third party terms
* 6. Redistributions of any form whatsoever must retain the following
acknowledgment:
* "This product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit (http://www.openssl.org/)"
*
* THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS
IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT
OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
* =====================================================
*
* This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim
Hudson (tjh@cryptsoft.com).
*
*/
Original SSLeay License
----------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)
* All rights reserved.
*
* This package is an SSL implementation written by Eric Young
(eay@cryptsoft.com).
* The implementation was written so as to conform with Netscapes SSL.
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Third party terms
*
* This library is free for commercial and non-commercial use as long as
the following conditions are aheared to. The following conditions apply to
all code found in this distribution, be it the RC4, RSA, lhash, DES, etc.,
code; not just the SSL code. The SSL documentation included with this
distribution is covered by the same copyright terms except that the holder
is Tim Hudson (tjh@cryptsoft.com).
*
* Copyright remains Eric Young's, and as such any Copyright notices in
the code are not to be removed.
* If this package is used in a product, Eric Young should be given
attribution as the author of the parts of the library used.
* This can be in the form of a textual message at program startup or in
documentation (online or textual) provided with the package.
*
* Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* 1. Redistributions of source code must retain the copyright notice, this
list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
* 3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
* "This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)"
* The word 'cryptographic' can be left out if the rouines from the library
being used are not cryptographic related :-).
* 4. If you include any Windows specific code (or a derivative thereof)
from the apps directory (application code) you must include an
acknowledgement:
* "This product includes software written by Tim Hudson
(tjh@cryptsoft.com)"
*
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Third party terms
* THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
*
* The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU
Public Licence.]
*/
END OF TERMS AND CONDITIONS
Zlib
The following component is licensed under zlib license:
Zlib 1.2.1
Zlib License
/* zlib.h -- interface of the 'zlib' general purpose compression library
version 1.2.4, March 14th, 2010
Copyright (C) 1995-2010 Jean-loup Gailly and Mark Adler
This software is provided 'as-is', without any express or implied warranty.
In no event will the authors be held liable for any damages arising from
the use of this software.
Permission is granted to anyone to use this software for any purpose,
including commercial applications, and to alter it and redistribute it freely,
subject to the following restrictions:
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Third party terms
1. The origin of this software must not be misrepresented; you must not
claim that you wrote the original software. If you use this software in a
product, an acknowledgment in the product documentation would be
appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not
be misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly
Mark Adler
END OF TERMS AND CONDITIONS
Curl
The following component is licensed under curl license:
Curl 7.15.1
Curl License
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1996 - 2010, Daniel Stenberg, <daniel@haxx.se>.
All rights reserved.
Permission to use, copy, modify, and distribute this software for any
purpose with or without fee is hereby granted, provided that the above
copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD
PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT
OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall
not be used in advertising or otherwise to promote the sale, use or other
133
Third party terms
dealings in this Software without prior written authorization of the
copyright holder.
END OF TERMS AND CONDITIONS
Libpng
The following component is licensed under libpng license:
Libpng 1.2.37 - June 4, 2009
Libpng License
This copy of the libpng notices is provided for your convenience. In case
of any discrepancy between this copy and the notices in the file png.h that
is included in the libpng distribution, the latter shall prevail.
COPYRIGHT NOTICE, DISCLAIMER, and LICENSE:
If you modify libpng you may insert additional notices immediately
following this sentence.
libpng versions 1.2.6, August 15, 2004, through 1.2.34, December 18,
2008, are
Copyright (c) 2004, 2006-2008 Glenn Randers-Pehrson, and are
distributed according to the same disclaimer and license as libpng-1.2.5
with the following individual added to the list of Contributing Authors
Cosmin Truta
libpng versions 1.0.7, July 1, 2000, through 1.2.5 - October 3, 2002, are
Copyright (c) 2000-2002 Glenn Randers-Pehrson, and are distributed
according to the same disclaimer and license as libpng-1.0.6 with the
following individuals added to the list of Contributing Authors
Simon-Pierre Cadieux
Eric S. Raymond
Gilles Vollant
and with the following additions to the disclaimer:
There is no warranty against interference with your enjoyment of the
library or against infringement. There is no warranty that our efforts or the
library will fulfill any of your particular purposes or needs. This library is
provided with all faults, and the entire risk of satisfactory quality,
performance, accuracy, and effort is with the user.
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Third party terms
libpng versions 0.97, January 1998, through 1.0.6, March 20, 2000, are
Copyright (c) 1998, 1999 Glenn Randers-Pehrson, and are distributed
according to the same disclaimer and license as libpng-0.96, with the
following individuals added to the list of Contributing Authors:
Tom Lane
Glenn Randers-Pehrson
Willem van Schaik
libpng versions 0.89, June 1996, through 0.96, May 1997, are Copyright
(c) 1996, 1997 Andreas Dilger
Distributed according to the same disclaimer and license as libpng-0.88,
with the following individuals added to the list of Contributing Authors:
John Bowler
Kevin Bracey
Sam Bushell
Magnus Holmgren
Greg Roelofs
Tom Tanner
libpng versions 0.5, May 1995, through 0.88, January 1996, are Copyright
(c) 1995, 1996 Guy Eric Schalnat, Group 42, Inc.
For the purposes of this copyright and license, "Contributing Authors" is
defined as the following set of individuals:
Andreas Dilger
Dave Martindale
Guy Eric Schalnat
Paul Schmidt
Tim Wegner
The PNG Reference Library is supplied "AS IS". The Contributing
Authors and Group 42, Inc. disclaim all warranties, expressed or implied,
including, without limitation, the warranties of merchantability and of
fitness for any purpose. The Contributing Authors and Group 42, Inc.
assume no liability for direct, indirect, incidental, special, exemplary, or
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Third party terms
consequential damages, which may result from the use of the PNG
Reference Library, even if advised of the possibility of such damage.
Permission is hereby granted to use, copy, modify, and distribute this
source code, or portions hereof, for any purpose, without fee, subject to
the following restrictions:
1. The origin of this source code must not be misrepresented.
2. Altered versions must be plainly marked as such and must not be
misrepresented as being the original source.
3. This Copyright notice may not be removed or altered from any source
or altered source distribution.
The Contributing Authors and Group 42, Inc. specifically permit, without
fee, and encourage the use of this source code as a component to
supporting the PNG file format in commercial products. If you use this
source code in a product, acknowledgment is not required but would be
appreciated.
A "png_get_copyright" function is available, for convenient use in "about"
boxes and the like:
printf("%s",png_get_copyright(NULL));
Also, the PNG logo (in PNG format, of course) is supplied in the files
"pngbar.png" and "pngbar.jpg (88x31) and "pngnow.png" (98x31).
Libpng is OSI Certified Open Source Software. OSI Certified Open
Source is a certification mark of the Open Source Initiative.
Glenn Randers-Pehrson
glennrp at users.sourceforge.net
December 18, 2008
END OF TERMS AND CONDITIONS
Kern_random
The following component is licensed under kern_random license:
Kern_random Copyright Theodore Ts'o, 1994, 1995. All rights reserved.
Kern-random License
136
Third party terms
.\" This code is derived from software contributed to Berkeley by Chris
Torek. Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
.\" 1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
.\" 2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
.\" 3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
.\"This product includes software developed by the University of
California, Berkeley and its contributors.
.\" 4. Neither the name of the University nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
.\"
.\" THIS SOFTWARE IS PROVIDED BY THE REGENTS AND
CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
.\"
END OF TERMS AND CONDITIONS
ConvertUTF
The following component is licensed under convert UTF license:
137
Third party terms
Convert UTF
ConvertUTF License
Copyright 2001-2004 Unicode, Inc.
Disclaimer
This source code is provided as is by Unicode, Inc. No claims are made
as to fitness for any particular purpose. No warranties of any kind are
expressed or implied. The recipient agrees to determine applicability of
information provided. If this file has been purchased on magnetic or
optical media from Unicode, Inc., the sole remedy for any claim will be
exchange of defective media within 90 days of receipt.
Limitations on Rights to Redistribute This Code
Unicode, Inc. hereby grants the right to freely use the information
supplied in this file in the creation of products supporting the Unicode
Standard, and to make copies of this file in any form for internal or
external distribution as long as this notice remains attached.
END OF TERMS AND CONDITIONS
Wchar functions
The following component is licensed under wchar functions license:
Wchar functions
Wchar functions License
.\" Copyright (c) 1990, 1991, 1993
.\"The Regents of the University of California. All rights reserved.
.\"
Copyright (c) <YEAR>, <OWNER>
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
138
Third party terms
Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
Neither the name of the <ORGANIZATION> nor the names of its
contributors may be used to endorse or promote products derived from
this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE
Libjpeg
END OF TERMS AND CONDITIONS
The following component is licensed under libjpeg license:
Libjpeg
Libpeg License
This software is copyright (C) 1991-1998, Thomas G. Lane.
All Rights Reserved except as specified below.
Permission is hereby granted to use, copy, modify, and distribute this
software (or portions thereof) for any purpose, without fee, subject to
these conditions:
(1) If any part of the source code for this software is distributed, then this
README file must be included, with this copyright and no-warranty notice
unaltered; and any additions, deletions, or changes to the original files
must be clearly indicated in accompanying documentation.
139
Third party terms
(2) If only executable code is distributed, then the accompanying
documentation must state that "this software is based in part on the work
of the Independent JPEG Group".
(3) Permission for use of this software is granted only if the user accepts
full responsibility for any undesirable consequences; the authors accept
NO LIABILITY for damages of any kind.
These conditions apply to any software derived from or based on the IJG
code, not just to the unmodified library. If you use our work, you ought to
acknowledge us.
Permission is NOT granted for the use of any IJG author's name or
company name in advertising or publicity relating to this software or
products derived from it. This software may be referred to only as "the
Independent JPEG Group's software".
We specifically permit and encourage the use of this software as the
basis of commercial products, provided that all warranty or liability claims
are assumed by the product vendor.
END OF TERMS AND CONDITIONS
140
Terms you should know
Terms you should know
Avaya Communication Server 1000
Your office communication system.
Calling Party Name Display
Information appearing on the LCD display screen, such as the
caller’s name and phone number. The system must have CPND
enabled.
Category 5 (Cat5)
Cable and associated connecting hardware capable of
transmitting at speeds up to 100 MHz, used by 10BaseT,
100BaseT4, 100BaseTX.
Category 5e (Cat5e)
Most Cat5 cable manufactured after 1996 also supports
1000BaseT (GigE) installations, and is designated Cat 5e. Cat5e
cable normally has four pairs of copper wire.
Category 6 (Cat6)
Cable and associated connecting hardware capable of
transmitting at speeds up to 200 MHz. Designed specifically to
support 1000BaseT (GigE), it is also compatible with 10BaseT,
100BaseT4, and 100BaseTX installations. The cable normally
has four pairs of copper wire.
Cradle
The depression in the base of your telephone where the handset
is placed when not in use
Date/time display
The current date and time when the IP Deskphone is in an idle
state.
141
Terms you should know
DHCP Server
A service provided by a device on the network that assigns
network addresses to other devices, such as your telephone and
computer.
Directory Number (DN)
A number consisting of one to seven digits for an IP Deskphone,
and also known as an extension number.
Feature display
An area that shows status information about the feature in use. It
also displays the name and status of the active session.
Feature Status Lamp indicator
An LCD or an LED that indicates a data message, contact, or
feature status by a flash, wink, steady on, or off.
Fixed key
The hard-labeled keys on your IP Deskphone.
Flexible Feature Codes (FFCs)
Specialized codes entered using the dialpad that enable features
(for example, Ring Again).
Goodbye key
A fixed key used to end an active call.
Idle
The phone is in idle mode when handset is on the cradle, your
telephone is not in speakerphone mode or headset mode, and
there are no incoming calls. In idle mode, the LCD displays Date
and Time along with soft keys.
142
Terms you should know
Indicator
An LCD or an LED that indicates the status of a feature by the
flash, wink, steady on, or off.
Information display
Any display of call activity, lists, prompts, and status of calls. If the
text message exceeds the available display area, a scroll arrow
icon indicates that you must use the scroll keys to view the
remaining text.
Interrupted dial tone
A broken or pulsed dial tone that sounds when you access some
features on your IP Deskphone.
IM
Instant Message
IP
Internet Protocol
LCD
Liquid Crystal Display
LED
Light Emitting Diode. A semiconductor used as a visual indicator.
Message/Inbox
A fixed key on your Avaya 1140E IP Deskphone that connects to
your voice messaging system when the key is pressed.
Navigation keys
Keys used to scroll through menus and lists appearing on the
LCD display screen.
143
Terms you should know
Network Address
IP address. Uniquely identifies a device on the network. Used for
routing information to that device.
Off-hook
Any line selected to make a call or receive a call. The term offhook is applied whether (a) the end user lifts up the handset, (b)
the end user presses a line key, (c) the call is automatically
answered at the IP Deskphone, or (d) a line is automatically
selected for an outgoing call.
Paging tone
A special tone (two beeps followed by dial tone) that sounds
when you use the Radio Paging feature.
Power-Over-Ethernet
Provides power over the network cable that is also used for data
communications.
Registrar
See SIP registrar
Ringback/ring tone
A sound indicating that a call you have made is ringing at its
destination.
Services key
A fixed key used to access options such as Telephone Options,
Password Admin, Virtual Office Login, Virtual Office Logout, Test
Local Mode, and Resume Normal Mode.
Shared Directory Number
A DN (extension) that is shared by two or more persons.
144
Terms you should know
SIP
Session Initiation Protocol. This is the call-control protocol used
by your telephone.
SIP Proxy Server
A device on the network that acts on behalf of your telephone,
translating and routing call-control messages
SIP Registrar
A device on the network that manages user-location information.
SIP Uri
Analogous to a telephone number, e.g. SIP:rhood@example.net.
In fact, a URI may contain what at least appears to be a
telephone number, e.g., sip:+14085550100@172.16.0.222.
Special Prefix code (SPRE)
Special codes entered using the dialpad, followed by a two-digit
access code, that enable features (for example, Call Forward All
Calls requires entry of SPRE code + 74).
Soft keys
A set of keys programmed by your system administrator. These
four keys, directly below the display area, have four
programmable layers. These keys are also used to configure
parameters in the Telephone Options menu.
Speakerphone Mode
The speaker and microphone in the base are in use instead of the
equivalent components in the handset or headset.
Special dial tone
The three consecutive tones followed by dial tone that you hear
when accessing IP Deskphone features.
145
Terms you should know
Station Control Password (SCPW)
Enables security features on your phone to prevent others from
making calls from your IP Deskphone and to prevent access to
protected features (for example, Remote Call Forward).
Status Messages
A message displayed to inform the user of important information.
A right arrow appears if more than one Status Message is
present. Examples of Status Messages include: Message
Waiting, All Lines Forwarded to: 6453, Do Not Disturb On, Ring
Again active, and Ringer is OFF.
System or Switch
Your office communication system.
Switchhook
A button on which the handset presses down, disconnecting your
call when you replace the handset. The handset (when lifted)
releases the switchhook, and you either answer a call or you
receive a dial tone to make a call.
User interface
Screen displays that interact with the end user as a result of an
action or event.
Visual Alerter/Message Waiting indicator
An LCD or an LED that flashes to indicate that a message is
waiting or when the ringer is on.
VoIP
Voice over Internet Protocol. This is a telephone technology
where voice and control signals are transmitted over an IP, or
Internet Protocol, packet-switched network. This makes more
efficient use of network resources and allows more sophisticated
features than traditional telephone technology, where audio is
transmitted over a circuit-switched network.
146
Index
Index
A
Directory Number 142
About the IP Phone 2004 119, 141
disconnect a conferee 99
Accessing display diagnostics 48
Display incoming calls 91
Accessory Expansion Module 14
Activating Ring Again 78
Display Network Diagnostics Utilities 33
Adjusting Volume 44
Displaying call details 91
Answering a call 82
DN 142
Applications 31
Automatic Wake-Up 103
Avaya 1210 IP Deskphone controls 28
Avaya 1210 IP Deskphone display
28
E
Electronic Lock 58
Enabling OnHook Default Path 53
Enabling or disabling Call Timer 52
Enter key 31
Entering and editing text 72
C
Ethernet ports 14
Call Detail Recording 111
Ethernet Statistics tool - View reports about Ethernet operation. 64
Call Page Connect 105
Call party information 141
CAT5e 40
F
Conference 32
Feature display 142
Conference call 97
Fixed key 142
configuring
Flexible Feature Code (FFC) 142
One Button Page 38
Configuring an Electronic Lock on
your IP Deskphone 58
Flexible Feature Codes 116
Configuring Live Dialpad 53
Getting started 27
Configuring the Local Tools Menu
60
Goodbye key 32, 142
Context-sensitive soft keys 29
H
G
Headset key 31
D
Hold key 31
Date/time display 141
Hotel applications 103
147
Index
I
Message waiting indicator 32, 146
Indicator status 143
Miscellaneous Call Features 108
Information display 143
More key 29
Installing your Avaya 1210 IP
Deskphone 36
Muting a handsfree call 76
Interrupted dial tone 143
N
IP Network Statistics - View reports
about network operation. 64
Navigation keys 31, 143
IP Set and DHCP Information View reports about Avaya 1210 IP
Deskphone and DHCP operation.
64
O
L
Last Number Redial 80
License Information - View licenses information. 64
Local Area Network (LAN) 13
Local Diagnostics 64
Local Dialpad Tone 48
Logging off Virtual Office 70
Logging on to Virtual Office 67
M
Making a call 73
Managing calls during a call 83
Managing calls while away from
your desk 91
Managing calls while busy at work
102
Managing multiparty calls 97
Managing your Station Control
Password 57
Off-hook 144
One Button Page
configuring 38
On-hook dialing 74
Override a busy signal 106
P
Paging tone 144
Password Admin 33
Performing Diagnostics 50
Placing a call on hold 83
Power over Ethernet 14
Privacy Release 112
R
Radio Page 106
Regulatory and safety information
16
Retrieving a call on hold 84
Ringback/ring tone 144
S
Selecting a language 46
Meet - me page 106
Selecting a local dialpad tone 48
Message key 143
Services key 32, 34, 144
Shared Directory Numbers 144
148
Index
Soft keys (self-labeled) 145
Using Last Number Redial 80
Speaker key 30, 85, 97
Using Make Set Busy 102
Special dial tone 145
Using Off-hook dialing 73
Special Prefix code (SPRE) 145
Using On-hook dialing 74
Station Control Password (SCPW)
146
Using Predial 77
Status Messages 146
Using Speed Call 80
Switchhook 146
Using System Speed Call 82
Switching from handset mode to
handsfree 76
Using the soft keys 72
Switching from handsfree to handset mode 76
Using Timed Reminder Recall 86
Switching from handsfree to headset 77
System or Switch 146
T
Telephone Options 32
Terminating a handsfree call 75
Transferring a call 85
U
Using Remote Call Forward 94
Using the telephone dialpad 72
Using Virtual Office 65
Using Virtual Office on your Office
IP Deskphone 69
Using Virtual Office on your Remote IP Deskphone 68
V
Viewing IP Deskphone information
49
Volume control bar 29
User Interface 146
Using a headset 76
Using Attendant Recall 87
Using Call Forward 91
Using Call Hold 83
Using Call Join 97
Using Call Park 88
Using Call Waiting 84
Using Conferee Selectable Display
98
Using Group Call 100
Using Handsfree dialing 75
Using Internal Call Forward 92
149
Index
150