Avaya 15-601124 IP Phone User Manual

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Avaya 15-601124 IP Phone User Manual | Manualzz

Avaya one-X™ Deskphone Edition for SBM24 Button Module

User Guide

16-300701

Issue 1

July 2006

© 2006 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya

Legal Page for Hardware Documentation, Document number 03-600759.

To locate this document on our Web site, simply go to http://www.avaya.com/support and search for the document number in the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

Software License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S

ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL

LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE AT http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF

YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST

RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN

(10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware

Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party

Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying

Third Party Components and the Third Party Terms that apply to them is available on Avaya’s Web site at: http://support.avaya.com/ThirdPartyLicense/

Interference

Using a cell, mobile, or GSM telephone, or a two-way radio in close proximity to an Avaya IP Telephone might cause interference.

Contents

Introduction to the SBM24 Button Module. . . . . . . . . . . . . . . . . 5

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Abbreviated Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Personal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Personalizing Button Labels . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusting the Button Module Brightness . . . . . . . . . . . . . . . . . . . .

Adjusting the Button Module Contrast . . . . . . . . . . . . . . . . . . . . . .

6

7

7

8

9

6

6

Issue 1 July 2006 3

Contents

4 Avaya one-X™ Deskphone Edition for SBM24 Button Module User Guide

Introduction to the SBM24 Button Module

The SBM24 Button Module extends the number of call appearances and feature buttons on your telephone. It provides 24 additional lines for incoming calls, outgoing calls, and calling features. Typical uses are:

● to provide additional lines for calls bridged from one or more other extensions,

● to provide abbreviated dialing buttons, and

● to provide buttons to access additional switch features like call forwarding.

Note that call appearances and features the Button Module displays also appear in the call appearances and features lists on your telephone.

Figure 1: The SBM24 Button Module

2

1

2

Figure notes:

1. Line buttons (for call appearance and features).

2. Screen regions.

Issue 1 July 2006 5

Introduction to the SBM24 Button Module

Answering a Call

An incoming call on a button module line displays the incoming call icon . When you answer the call, the icon changes to , and the telephone screen displays the call.

Press the flashing line button on the Button Module to turn on the Speaker and answer the call. Or pick up the handset then press the flashing line button.

Note:

Note:

If you have bridged call appearances on your Button Module, you can receive and answer calls to other extensions. When a bridged extension is in use by the owner, the button module shows the “in use” icon for that extension. For more information, see “About Bridged Calls” in the Avaya one-X™ Deskphone Edition

for 9630 IP Telephone User Guide.

Abbreviated Dial

Abbreviated dial (AD) buttons provide one-button dialing of commonly called numbers. If your administrator has set up AD buttons, you can press a single SBM24 button to dial a number.

Lift the handset then press the button that corresponds to the name or number of the person you want to call. If you want to call using the Speaker, just press the button corresponding with that person.

Note:

Note:

If your administrator has set up the Program Abbreviated Dialing feature on your telephone, you can program the numbers for AD buttons yourself. For more information, see the user guide for your telephone model.

Accessing Features

Your button module might have feature buttons for features like Call Forwarding, Call Pickup,

Go to Coverage, and Auto Callback.

To use a feature button, press the button next to the feature you want to activate.

Note:

Note:

You can personalize the labels on your feature buttons. For more information, see

Personalizing Button Labels .

6 Avaya one-X™ Deskphone Edition for SBM24 Button Module User Guide

Personal Settings

Personal Settings

Personalizing Button Labels

Your Button Module has labels preset by your administrator. You can change these labels to make them clearer or more useful to you.

CAUTION:

!

CAUTION:

Do not use the Button Module to personalize or restore a label. Be sure the telephone displays the Phone screen. Then select a Button Module call appearance or feature label using the arrow keys to scroll through the list of call appearances or features.

Personalizing a button label

1. Press Avaya Menu.

2. Press Details or OK.

3. Scroll to Application Settings and press Details or OK.

4. Select Personalize Labels... and press Change or OK.

5. With the Phone screen displayed, use the telephone list of call appearances and features to change a label. To change a call appearance label, scroll down through the telephone labels to the Button Module label you want to edit. To change a feature button or abbreviated dial label, first press the right navigation arrow to see the feature list. Then scroll to the feature label you want to edit.

6. Press Edit.

7. Edit the label.

a. To change between uppercase and lowercase letters, or to enter numbers, press

More and then Abc. Continue to press the Abc button until you see the case you want or the number option (Abc/123/abc/ABC).

b. Press the dialpad key that corresponds to the letter you want to enter. Press the key until you see the letter you want. If the next character is on the same dialpad key, pause briefly before selecting it.

c. To enter symbols not on the dialpad, press More > Symbols.

d. Select Bksp to delete the previous character. To delete a character, use the left and right navigation arrows to place your cursor after the character you want to remove. Press

Bksp to remove that character.

8. Press Save.

Issue 1 July 2006 7

Introduction to the SBM24 Button Module

Restoring a single label to its default

1. Press Avaya Menu.

2. Press Details or OK.

3. Scroll to Application Settings and press Details or OK.

4. Select Personalize Labels... and press Change or OK.

5. With the Phone screen displayed, use the telephone list of call appearances and features to select the label you want to restore. To select a call appearance label, scroll down through the telephone labels to the Button Module label you want to restore. To restore a feature button or abbreviated dial label, first press the right navigation arrow to see the feature list.

Then scroll to the feature label you want to restore.

6. Press Bksp until all characters are erased.

7. Press Save to restore the original label.

Restoring all labels to their default settings

1. Press Avaya Menu.

2. Press Details or OK.

3. Scroll to Application Settings and press Details or OK.

4. Select Restore Default Button Labels... and press Change or OK.

5. Press Default to restore the original labels.

Adjusting the Button Module Brightness

1. Press Avaya Menu.

2. Press Details or OK.

3. Scroll to Screen & Sound Options and press Details or OK.

4. Press Change or OK.

5. Select Module.

6. Use the horizontal arrow keys to adjust the brightness.

7. Press Save.

8 Avaya one-X™ Deskphone Edition for SBM24 Button Module User Guide

Adjusting the Button Module Contrast

1. Press Avaya Menu.

2. Press Details or OK.

3. Scroll to Screen & Sound Options and press Details or OK.

4. Scroll to Contrast and press Change or OK.

5. Select Module.

6. Use the horizontal arrow keys to adjust the contrast.

7. Press Save.

Personal Settings

Issue 1 July 2006 9

Introduction to the SBM24 Button Module

10 Avaya one-X™ Deskphone Edition for SBM24 Button Module User Guide

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