Avaya 2420 Telephone User Manual

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3641/3645 Wireless IP Telephone
and Accessories User Guide
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Avaya 3641 Wireless IP Telephone
3641
Volume
up
Volume
down
Headset
jack
Softkeys
NavOK
START
END
Nav keys
1
2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
Keypad
0
FCN
LINE
Function key
(FCN)
LINE
Microphone
2
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Avaya 3645 Wireless IP Telephone
3645
Volume
up
Volume
down
Headset
jack
NavOK
Softkeys
TALK
START
END
Nav Keys
1
2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
Keypad
0
FCN
LINE
Function key
(FCN)
LINE
Microphone
3
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© 2007 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document, Avaya
Support Notices for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to http://www.avaya.com/
support and search for the document number in the search box.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to
the original published version of this documentation unless such modifications,
additions, or deletions were performed by Avaya. Customer and/or End User
agree to indemnify and hold harmless Avaya, Avaya's agents, servants and
employees against all claims, lawsuits, demands and judgments arising out of,
or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web
sites referenced elsewhere within this documentation, and Avaya does not
necessarily endorse the products, services, or information described or offered
within them. We cannot guarantee that these links will work all of the time and
we have no control over the availability of the linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright
and other laws respecting proprietary rights. Unauthorized reproduction,
transfer, and/or use can be a criminal, as well as a civil, offense under the
applicable law.
Avaya support
Avaya provides a telephone number for you to use to report problems or to
ask questions about your product. The support telephone number is
1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.
4
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Introduction
Your Avaya 3641/3645 Wireless IP Telephone is a state-of-the-art communication device that uses radio wave technology to send and receive voice
and data transmissions. It is designed to operate much like a cell phone.
However, the handset uses the private telephone system installed in your
facility and will not operate outside the area covered by this system.
About This Guide
This guide is meant to provide general information about your handset.
Contact your system administrator for additional information on how your
handset functions within your telephone system. This guide includes information about:
• The Handset
• Getting Started
• Advanced Features
• Handset Accessories
• Handset Administration
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Table of Contents
The Handset ...............................................................................8
Modes of Operation ............................................................................. 8
Menu Navigation ................................................................................ 8
Shortcut Keys .............................................................................. 9
Handset Displays ................................................................................ 9
Status Bar Indicators ....................................................................... 11
Softkey Labels ................................................................................... 13
Getting Started .........................................................................15
Charging Your Handset ..................................................................... 15
Indications of Low Battery ................................................................ 15
Basic Handset Operation Summary ................................................ 16
Advanced Features ...................................................................20
Facility-Specific Features ................................................................. 20
Speakerphone ................................................................................... 20
Predial .............................................................................................. 20
Redial ............................................................................................... 20
Phonebook ........................................................................................ 21
Phonebook List Options ................................................................ 21
Phonebook Edit Entry Options ...................................................... 22
Speed-Dial ........................................................................................ 22
The Config Menu ............................................................................... 23
Config Menu Options ........................................................................ 24
Toggle Options .............................................................................. 26
User Profile Settings ..................................................................... 26
Changing Ring Settings ................................................................ 26
Default Profile Settings ................................................................. 27
Data Entry and Editing ..................................................................... 28
Push-to-talk (PTT) ............................................................................ 29
PTT Operation Summary .............................................................. 29
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Handset Accessories ................................................................ 31
Battery Packs .................................................................................... 31
About Chargers ................................................................................. 32
Charging Status ........................................................................... 33
Single Charger .................................................................................. 34
Dual Charger ................................................................................... 35
Quad Charger ................................................................................... 36
Carrying Options ............................................................................... 37
Headsets ........................................................................................... 37
Handset Administration ........................................................... 38
FAQs ................................................................................................. 38
Specifications ................................................................................. 40
Safe Use of Wireless Telephones ...................................................... 41
Operational Warnings ................................................................... 41
Potentially Explosive Atmospheres ............................................ 41
Electromagnetic Interference and Compatibility .......................... 42
Facilities ................................................................................... 42
Pacemakers .............................................................................. 42
Hearing Aids ............................................................................. 42
Other Medical Devices .............................................................. 42
Use While Driving .......................................................................... 43
For Vehicles Equipped with an Airbag ....................................... 43
Safe Use of Battery Packs and Chargers ........................................... 44
Index ........................................................................................ 45
Care of Your Handset ............................................................... 47
7
The Handset
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The Handset
Modes of Operation
Your handset has five modes of operation
Mode Description
Standby The handset is on-hook and idle.
Active The handset is in a call, a call is coming in, or
a call is being dialed.
Config Menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Message Alert Custom text messaging applications may be
programmed for your facility. This mode is
activated through the FCN menu.
Push-to-talk (PTT) The Avaya 3645 Wireless IP Telephone uses
channels for incoming and outgoing radio
communication. While PTT is active, the
handset is in PTT mode.
Menu Navigation
Nav
NavOK
Nav
Nav
Nav
The navigation keys (Nav keys) just below the softkeys are used to navigate through menu options. These are referred to in this guide as NavS,
NavT, NavW, NavX, and NavOK.
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The Handset
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the right
edge of the menu line. Press the corresponding number on the keypad to
activate the corresponding menu option.
Handset Displays
The top row of the display provides status indicators for various handset
conditions. It is referred to as the status bar.
The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from telephone.
The bottom row displays softkey labels.
Standby Mode Display
Extension
User
profile
Softkey
labels
Spkr
Ext. 555
John Doe
User name
07-05 12:19p
Profile: Loud
1: General
Default PTT
channel
Prof
Date/time
Cfg
This display shows that there is excellent signal strength, a voicemail message is waiting, a text message may be retrieved, the Battery Pack is fully
charged, the extension number assigned to this handset is 555, the date is
July 5th, the time is 12:19 p.m., the user profile is Loud, and the default PTT
channel (Avaya 3645 model only) is 1: General. Press Nav W or X to display the second set of available softkeys:
Phbk Redl
Spdl
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The Handset
Feature Menu Display
1
Park/Unpark
SAC
Forward
Camp-On
Prof
Pl
Exit
This display is reached by pressing the FCN key while off-hook. It displays a list of features that may be activated while on a call. Available
features depend on the configuration of your communication server. The
up/down icons indicate that there are additional menu items. The Exit
softkey will take you back to the active in-call display.
Active in-call Display
1
PBX Line 1
Spkr Tran Conf More
This display shows that you are on an active telephone call on line 1. Additional information may display about the call. The available softkeys allow
you to convert the call to the speakerphone, place the call in conference, or
transfer the call. Press the More softkey for additional call handling features — placing a call on hold, muting a call, and redialing a number.
Hold Mute Redl More
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Indicator
Function
The signal-strength icon indicates the
strength of the signal and can assist the user
in determining if the handset is moving out of
range.
The voicemail icon is activated when a new
voicemail message is received—this is
available when the feature is supported by
the phone emulation.
The battery icon indicates the amount of
charge remaining in the Battery Pack. When
only one level remains, the Battery Pack
needs to be charged.
The speakerphone icon displays when the
speakerphone is active.
1
The line indicators are associated with
telephone line status and access.
Up and down arrows are displayed when the
menu has additional options above or below.
Left or right arrows are displayed during
editing when the cursor may be moved left or
right.
Telephone ring icon. A regular telephone call
is coming in.
Messaging ring icon. A call is coming in from
a Messaging application.
The PTT ring con. A PTT call is coming in.
11
The Handset
Status Bar Indicators
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The Handset
Indicator
Function
The priority PTT ring icon. A call is coming in
on the priority PTT channel. This call will
override any other.
Muted The muted indicator displays after the Mute
softkey has been pressed. It indicates that
the microphone is not transmitting sound.
Press the Mute softkey again to unmute the
microphone.
Locked
Locked indicates that the keypad is locked to
prevent accidental activation. Use the Unlk
softkey plus the # key to unlock it.
[No Service message]
If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered area.
Walk back into the covered area. The in-service
tone indicates service is re-established.
The download icon indicates that the handset
is downloading code. This icon only appears
while the handset is running the over-the-air
downloader. It appears to the right of the
signal strength icon in the same location as
the voicemail icon.
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The bottom row of the handset displays labels associated with the four
softkeys just below it. When a softkey is active, a label appears to describe
its function. Pressing the softkey will activate the feature. When additional
softkeys are available, Nav arrows appear to the left and right of the softkey labels. Press NavX or W to view the additional softkey labels.
These are some of the softkeys you will see.
Label Description
Back Go back
Action
Returns to the previous menu display.
CAPS Change case
caps
Toggles to allow a change in case when
entering alphabetical text.
Clr Clear
Deletes the entry.
Cncl Cancel
Returns to the previous menu display
without saving any data that might
have been entered.
Conf Conference
Enables a conference call with two
parties on two active lines.
Del Delete
Done Finished
Edit Edit
Deletes the character to the left of the
cursor.
Exits a list when more than one
selection is possible.
Opens an editing window so you can
change information about an entry in
the phonebook.
Exit Exit
Exits out of the menus.
Hold Hold
Places a call on hold.
Cfg Configure
Opens the Config Menu.
More Additional
Displays additional set or sets of
softkeys available available softkeys.
13
The Handset
Softkey Labels
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The Handset
Label Description
Mute Mute
No Negative reply
Press to reply “No” to a displayed
question.
Phbk Phonebook
Opens the phonebook.
Play Play
Plays the selected ring tone.
Prof Profile
Opens the Profile menu.
Redl Redial
Displays a list of the last 10 numbers
dialed.
Save Save
Saves the current entry to the
phonebook.
Set Set
From the speed-dial assignment
display, opens the phonebook listing
for assigning a phonebook entry to a
speed-dial key.
Spdl Speed-dial
Opens the list of speed-dial numbers.
Spkr Speakerphone
Toggles speakerphone function.
Tran Transfer
Enables the transfer of a call to
another party on a second line.
Unlk Unlock keys
Press Unlk, then the # key to unlock a
locked keypad.
View View
Displays information about an entry in
the phonebook.
Yes Positive reply
14
Action
Toggles to mute or unmute the
microphone.
Press to reply “Yes” to a displayed
question.
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Getting Started
Your Avaya 3641/3645 Wireless IP Telephone is designed for full mobility
within the workplace and operates much like a cell phone. It also interfaces
with the telephone system at your workplace and incorporates advanced
telephony features. This section covers the basic functions available in
every facility. For specific telephony system functions, see the FacilitySpecific Features section or contact your system administrator.
Getting Started
Charging Your Handset
The handset’s Battery Pack must be charged charged for a minimum of
two hours before its first use. See the section Handset Accessories for
complete information about charging your handset.
Indications of Low Battery
The Battery Pack icon on the status line of the display gives you a visual
indication of the amount of charge remaining in the Battery Pack. Additionally, when the icon shows empty, if the handset is in standby mode,
you will hear a brief, modulated-ring signal and the Battery Low message displays. The handset may not be used until charged. If you are in a
call, soft beeps will sound, first slow and then fast, until the handset
becomes unusable. When you first start to hear the beeps, you have two
minutes to end the call or change the Battery Pack.
The Battery Pack can be changed while the call is still in progress. Do not
press END. Quickly remove the discharged Battery Pack and replace with
a charged Battery Pack, press END to turn the handset back on and then
press START to resume the call.
See the Handset Accessories section for complete information about
chargers.
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Basic Handset Operation Summary
Getting Started
If you want to Then
Remove the
Battery Pack
Press down on the latch on the Battery Pack
at the back of the handset and pull the
Battery Pack towards you. The Battery Pack
releases outward.
Replace the
Battery pack
Slide the lip of the Battery Pack into the
bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the handset.
Turn handset on
Press and hold the END key until two chirps
sound.
Turn handset off
Press and hold the END key. One chirp will
sound. If you are in a call, hang up first, then
turn off the handset.
Unlock the keypad
Press the Unlk softkey, then #, to unlock the
keypad.
Lock the keypad
16
Press the Cfg softkey then NavOK, to
manually lock the keypad.
Make an internal call
Press the START key, wait for a dial tone,
then dial the extension.
Make an external call
Press the START key, wait for a dial tone,
then dial the number just as you would from
your desk phone.
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If you want to Then
Select a line
If multiple lines are available, your handset
will default to line 1. If a different line is
desired, press LINE and the number key
corresponding to the desired line. You will
hear a dial tone.
Dial a number
Once you hear a dial tone, press the number
keys to dial the number.
Predial a number
From standby mode, press the keypad to enter
up to 28 numbers. Then dial the call by
pressing START, NavOK or the Spkr
softkey.
Redial a number
Press the Redl softkey from standby mode. A
list of your most recently predialed numbers
displays. Select the number and press
START, NavOK or the Spkr softkey.
Make a
speed-dial call
Press and hold the speed-dial key assigned to
the number.
Open the
speed-dial list
Press the Spdl softkey from standby mode.
17
Getting Started
Make an emergency Open the speed-dial list to determine if you
call have an emergency speed-dial number that
has been programmed by your system
administrator. If so, it will appear as the first
item on the speed-dial list with a > in front of
it and the programmed keypress as the next
character. Press the programmed key for 3
seconds to activate the call. See Open the
speed-dial list below.
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If you want to Then
Make a phonebook call
Press the Phbk softkey from standby mode.
Highlight the name and press the Dial
softkey.
Getting Started
Answer a call The handset will ring or vibrate to alert you of
an incoming call. Additionally, a line indicator
on the display will flash and the display will
show information about the call, such as the
caller’s name and extension.
To answer a call, press the START key and
hold the earpiece to your ear. You may also
activate the speakerphone function or use a
headset.
Answer a call on a
second line
If you are on a call and hear subdued ringing,
a call is coming in on a second line. The line
number on the display will be flashing. To
answer this call, put your first call on hold
and press the LINE key, then the line number
of the second call.
Headset answer
Press any key (other than END, a Nav key, or
a softkey) to answer a call when a headset is
plugged in.
Silence while ringing
18
Press the END key to silence the ring.
Change the
ring volume
Press the volume up/down buttons on the side
of the handset during ringing. The default
ring volumes are set in the Config menu.
Activate or deactivate
the speakerphone
Press the Spkr softkey and speak towards
the handset. Note that this feature may not be
activated in your communication server.
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If you want to Then
Adjust the
speaker volume
Press the volume up/down buttons on the side
of the handset during the call.
Adjust the
headset volume
Press the volume up/down buttons on the side
of the handset during the call.
Press the Hold softkey.
Resume a held call
Press the LINE key followed by the line
number key.
Mute/unmute the
microphone
Getting Started
Place a call on hold
Press the Mute softkey.
Hang up
Press the END key. Be sure to do this at the
end of each call to return to the standby
mode.
Change profile
Press the Prof softkey in standby mode and
use the Nav keys to select a new profile.
The selected profile is marked with an
asterisk (*).
Edit the phonebook
Press the Phbk softkey from standby mode.
Display additional
features
During a call press the FCN key to display
additional features that have been
customized for your facility.
Turn on the backlight
The backlight comes on when any key is
pressed or when there is an incoming call and
stays on for 10 seconds. It turns off after 10
seconds if another key is not pressed within
that period.
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Advanced Features
Facility-Specific Features
Press the FCN key while off-hook to display the menu of advanced telephony features available in your facility. The features may be activated by
pressing the corresponding shortcut key or by using the Nav keys to highlight the option and pressing NavOK.
Speakerphone
Advanced Features
Your system administrator can enable or disable the speakerphone mode.
If the speakerphone is enabled, it is activated by pressing the Spkr softkey. Press the Spkr softkey again to end speakerphone mode. The audio
then transfers to the handset earpiece. When speakerphone mode is disabled, Spkr will not appear as a softkey label.
Predial
Predial is automatically activated when you begin pressing numbers on
the keypad while in standby mode. Up to 256 numbers may be pressed.
The call is then placed by pressing the START key, NavOK, or the
Spkr softkey. Press Save to add the dialed number to the phonebook
before placing the call.
Predial may be disabled in the Config Menu by your system administrator.
Redial
The standby mode Redl softkey may be used to dial a number selected
from a list of numbers that have been dialed using the predial option.
When it is pressed, a list of the last 10 outgoing calls will be displayed.
Use the Nav keys to highlight the number and press START to dial the
number.
You may save any of these numbers to the phonebook by pressing the
Save softkey. You may also view any entry already saved in the phonebook
by pressing the View softkey.
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Phonebook
The phonebook in your Avaya 3641/3645 Series Wireless IP Telephone can
store up to 20 user-defined numbers. Open the phonebook list by pressing
the Phbk softkey from the standby mode or by pressing the Save softkey
during predial. You may add, delete, or edit a phonebook entry, open the
speed-dial list or start a call from the phonebook.
The phonebook list is sorted alphabetically. If the system speed-dial key
has been programmed, it will be listed as the first entry with a greaterthan symbol (>) as the first character. Only the system administrator may
change this entry. The <new> option appears until the maximum number
of entries has been entered.
Phonebook List Options
If you want to Then
Dial number
Press START or the Spkr softkey.
View an entry
Enter a new name
and number
Press NavOK.
Select the <new> option (if available) and
press the Edit softkey to open the enter
number display.
Delete an entry Press the Del softkey to delete an entry.
Edit an entry
Press the Edit softkey to open the enter
number display and edit the existing number.
Use the Nav keys to highlight and select an
entry. Press the Dial softkey to dial the
number.
21
Advanced Features
Search for an entry Press the key corresponding to the first letter
of the name. Use NavW and NavX to edit
the search characters.
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Phonebook Edit Entry Options
If you want to Then
Dial number
Assign a speed-dial
number to this entry
Edit an entry
Advanced Features
Return to
phonebook list
Speed-Dial
Press START or the Spkr softkey.
Press the Spdl softkey. Use the Nav keys to
highlight an empty slot and then press
NavOK.
Press the Edit softkey to open the enter
number display and edit the existing number.
Press the Back softkey or NavOK.
The Avaya 3641/3645 Wireless IP Telephone can assign up to 10 speeddial keys to numbers entered into the phonebook.
Open the speed-dial list by pressing the Spdl softkey from standby mode.
If programmed, the first item on this list is the system-wide speed-dial
number set by the system administrator. It is specially marked with a
greater-than symbol (>) on the left side of the row. It is usually reserved
for emergency situations.
To make a speed-dial call, press and hold the corresponding key for one
second. The system speed-dial key must be pressed for three seconds. The
handset will display the name and number for one second before the call
is dialed. You may press END during this second to terminate the call.
You may also use the Nav keys to highlight a number or listing and then
press START or the Spkr softkey to dial the number. The Exit softkey
returns you to the standby mode.
A phonebook entry may be assigned to a speed-dial key from the speeddial list. Select the speed-dial key that you wish to assign and then press
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the Set softkey to open the phonebook list. Use the search routine or the
Nav keys to select the desired entry.
Speed Dial Key 3
Choose a Number
>[System Name]
[Name]
[Name]
[Name]
Back
Press NavOK to assign the selected name to that speed-dial key. The
Back softkey returns you to the speed-dial list. Speed-dial entries may be
edited through the phonebook, as described above.
When the handset is in standby mode, press the Cfg softkey to enter the
Config Menu. This menu allows you to set user preferences. Refer to the
diagrams on pages 24-25. The handset cannot make or receive calls while
in the Config Menu.
Menu line
Info line
Config Menu
General Settings
Lock Keys
User Profiles
Phone Settings
System Info
Prof
Pl
3
Shortcut
key
Exit
Scroll through menu options by using NavS and NavT. When an asterisk (*) appears to the left of an option, it indicates that the option is currently selected. Press the Exit softkey to return to standby mode. Use the
Back softkey to return to the previous menu.
23
Advanced Features
The Config Menu
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Configuration Menu Options
Lock Keys
User Profiles
Advanced Features
Silent
Vibrate
Loud
Soft
Custom
Set as Active
Ring Settings
Noise Mode
Ring in Headset
Ring in Speaker
Warning Tones
Key Tones
Push-to-talk
Telephone
Message Alert 1
Message Alert 2
Ring Cadence
Ring Tone
Ring Volume
Vibrate Cadence
Ring Delay
continued on next page
To change the language
Press the Cfg softkey to open the Conguration Menu.
Select Phone Settings and then select the Language option. Use the Nav
keys to scroll to and select the desired language. The handset menus will
now display in the selected language.
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0REDIAL
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Toggle Options
Some menu options that have only two possibilities operate on a toggle
basis. The current setting is shown on the second row of the display, called
the info line. Press NavOK to toggle between the settings. For example,
when Ring in Headset is the menu option, Currently Speaker will
show on the info line. If you select Ring in Headset, Currently
Headset will show on the info line and the menu option will toggle to
Ring in Speaker.
User Profile Settings
Advanced Features
Your handset ring behavior is established by five User Profiles: Silent,
Vibrate, Loud, Soft, and Custom. The currently-active user profile is
shown on the standby display. The ring behavior can easily be changed by
pressing the Prof softkey and selecting a new profile from the list while
the handset is in standby mode. The currently-active profile is marked
with an asterisk (*).
User Profiles
Choose a Profile
Silent
Vibrate
* Loud
Soft
Prof
P
3
Back
Changing Ring Settings
To change the ring tone or any other ring setting for any profile, go to User
Profiles and select the profile. Select Ring Settings and then select
Telephone for standard phone calls or one of the Message Alerts for
text messages. Then select the ring option you want to adjust. See page 24
for the diagram that shows this sequence graphically.
26
21-601633_1.book Seite 27 Freitag, 13. Juli 2007 4:42 16
Default Profile Settings
Setting/Profile
Silent
Vibrate
Ring Cadence
Off
Off
Tone 1
Tone 1
Tone 1
Tone 1
Tone 1
1
1
3
7
5
Off
Telephone
Off
Off
Telephone
Ring Tone
Ring Volume
Vibrate Cadence
Soft
Loud
Custom
Telephone Telephone Telephone
Ring Delay
0
0
0
0
5
Noise Mode
Normal
Normal
Normal
Normal
Normal
Headset/Speaker Speaker
Speaker
Speaker
Speaker
Speaker
Off
Off
On
On
On
Warning Tones
Off
Off
On
On
On
Push-to-talk*
Off
Off
On
On
On
Advanced Features
Key Tones
*Push-to-talk is only available on the Avaya 3645 model.
Contact your system administrator if you want to reset all user profiles
back to these default settings.
27
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Data Entry and Editing
Enter numbers by pressing the buttons on the keypad. The blinking underscore identifies the current cursor position. When entering alphanumeric
strings, the CAPS/caps softkey will appear and may be pressed to toggle the case. Enter letters by repeatedly pressing the corresponding key
until the desired letter displays on the screen. Use the CAPS softkey to
change the case as needed.
To edit during entry, delete the character to the left of the cursor by pressing the Del softkey. To replace an entry, delete it by pressing the Clr softkey and then enter the new data. To edit an existing entry, use NavW and
NavX to move the cursor position, and then press the Del softkey to
delete the character to the left. Insert new data by pressing the buttons on
the keypad.
Alphanumeric entries:
Advanced Features
Key
1
28
caps
1
CAPS
1
2
2abc
2ABC
3
3def
3DEF
4
4ghi
4GHI
5
5jkl
5JKL
6
6mno
6MNO
7
7pqrs
7PQRS
8
8tuv
8TUV
9
9wxyz
9WXYZ
0
0
0
*
*.-!$%&’()+, : ;/\=@~
#
# <space>
21-601633_1.book Seite 29 Freitag, 13. Juli 2007 4:42 16
Push-to-talk (PTT)
The PTT feature allows Avaya 3645 Wireless IP Telephones to operate in a
group broadcast mode that allows the handsets to behave like walkietalkies, where a single handset can transmit to multiple listeners.
2ABC
3DEF
2ABC
3DEF
1
2ABC
3DEF
1
2ABC
3DEF
1
2ABC
3DEF
4GHI
5JKL
6MNO
4GHI
5JKL
6MNO
4GHI
5JKL
6MNO
4GHI
5JKL
6MNO
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
7PQRS
8TUV
9WXYZ
7PQRS
8TUV
9WXYZ
7PQRS
8TUV
9WXYZ
7PQRS
8TUV
9WXYZ
*
0
*
0
*
0
*
0
*
0
1
FCN
1
#
FCN
LINE
#
LINE
Transmitter
FCN
#
LINE
FCN
#
LINE
FCN
#
LINE
Receivers
PTT Operation Summary
If you want to Then
Make a PTT call To call on the default channel, from standby
mode press and hold the TALK button. Wait
for the display to show Transmitting and
then hold the handset approximately two
inches from your mouth and speak.
Respond to a PTT call Press and hold the TALK button during the
10-second wait period.
End wait period
Select a different PTT
channel
Press END.
Press and release the TALK button. Select a
different channel from the list using the Nav
keys or volume up/down buttons.
29
Advanced Features
PTT is enabled by the system administrator and set up by the user in the
Config Menu. See the Config Menu options for setting up PTT. If the
system administrator has disabled PTT, the PTT options will not appear in
the Config Menu.
21-601633_1.book Seite 30 Freitag, 13. Juli 2007 4:42 16
If you want to Then
End one PTT call and Press the END key to exit the PTT call. Press
start another one and release the TALK button and select a
different channel from the list. Press and hold
the TALK button to begin transmitting on
the different channel.
Receive a PTT call
while in a telephone
call
Transmit on the
priority channel
Advanced Features
End a PTT call
30
Press the END key to end the telephone call.
Now you can hear the PTT call.
Press and release the TALK button. Select
the priority channel from the list. Press and
hold TALK, then speak.
Press the END key to exit the PTT call.
Change PTT volume
Use the Up and Down volume buttons on
the side of the handset.
Answer a telephone
call during a PTT
transmission
Press the START key. PTT transmissions will
be pre-empted by the telephone call.
Start a telephone call
during a PTT
transmission
Press the START key and dial the number.
PTT transmissions will be pre-empted during
the telephone call.
Turn off PTT
Change to a different profile (Silent and
Vibrate disable PTT by default) or unsubscribe
from all PTT channels.
Subscribe to
additional PTT
channels
Open the Config Menu and select Pushto-talk. Select Subscribed Channels
and then select the channels you want to add.
Subscribed channels are marked with an
asterisk (*).
21-601633_1.book Seite 31 Freitag, 13. Juli 2007 4:42 16
Handset Accessories
Accessories for the Avaya 3641/3645 Wireless IP Telephone include three
different charger models, three different Battery Pack models, a headset
and several carrying options.
Battery Packs
The Battery Packs must be recharged periodically. Each type of Battery
Pack requires a different amount of time to achieve a fully charged state
from a fully depleted state. Three Battery Pack options are available.
Type
Standard
Extended
Ultra-Extended
Talk Time
4 hours
6 hours
8 hours
Standby Time
80 hours
120 hours
160 hours
Charging Time
2 hours
3 hours
4 hours
The type of Battery Pack is printed on the label.
Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.
31
Handset Accessories
The Battery Pack icon on the status row indicates the charge amount
remaining. Additionally the handset will sound warning tones and display
the Battery Low message when there are fewer than two minutes of
talk time remaining.
A melody will play when the handset is powered on for the first time after
being fully charged, unless this feature has been disabled. Each Battery
Pack type has a different melody.
See your system administrator if you have questions about the type of Battery Pack you have been issued.
21-601633_1.book Seite 32 Freitag, 13. Juli 2007 4:42 16
About Chargers
Handset Accessories
Three charger models are available for the Avaya 3641/3645 Wireless IP
Telephone. The Single Charger will charge a single handset with an
installed Battery Pack. The Dual Charger will charge the handset and a
spare Battery Pack. The Quad Charger can charge up to four Battery Packs
at a time. Any Avaya 3641/3645 Battery Pack can be charged in any
charger.
The Single and Dual Chargers allow the handset to remain operative in
speakerphone mode or with a headset while charging. Handsets may be
charged while in standby mode, while in an active call or while turned off.
Place the Single or Dual Charger on a flat, horizontal surface. Plug the
power supply into the charger and into an appropriate wall outlet. The
Quad Charger may be mounted on a horizontal or vertical surface.
32
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Charging Status
The handset display and the LED on the Dual and Quad Chargers indicate
whether or not charging is occurring or completed or if a Battery Pack failure has been detected.*
Handset/LED
Charging Status
Charging
The Battery Pack in the handset is charging.
LED Solid On
Note that in the Dual Charger, the handset’s
Battery Pack takes charging precedence, and
when it is finished charging, the single
Battery Pack in the rear slot will charge.
Charge Complete
The Battery Pack in the handset has finished
charging.
LED Off
Battery Pack fully charged, empty slot, or unit
is not powered.
Battery Failure
Error. Battery Pack not able to be charged.
Reinsert Battery Pack or replace Battery Pack.
LED Flash
* Note: the Single Charger does not have an LED indicator.
Handset Accessories
33
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Single Charger
1
4 GHI
7 PQRS
<*
Handset Accessories
FCN
2 ABC
5 JKL
8 TUV
0
3 DEF
6 MNO
9 WXYZ
#>
LINE
The Single Charger is designed to allow the handset to remain operational
through speakerphone or headset use while the handset's Battery Pack is
being charged. The handset may also be charged while it is in standby
mode or turned off.
Place the handset in the Single Charger facing forward. While the handset
is charging in standby mode, it will display its extension number and
Charging…. An animated charge icon will indicate that charging is in
progress. The handset is fully operational and will ring if called. When the
handset is charging while turned off, only Charging… will display and no
calls will be received. The dots will be racing during the charging cycle.
When the handset is fully charged, Charge Complete will display.
No charging information will display during an active call.
34
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Dual Charger
1
4 GHI
7 PQRS
<*
FCN
2 ABC
5 JKL
8 TUV
0
3 DEF
6 MNO
9 WXYZ
#>
LINE
35
Handset Accessories
The Dual Charger is designed to charge the Battery Pack in the handset
while it remains operational and also charge an additional Battery Pack in
the rear charging bay. The handset has charging priority when both slots
are occupied.
Place the handset in the front slot, facing forward. The Battery Pack alone
snaps into the charging bay as shown in the illustration.
The LED indicates the status of the Battery Pack in the rear bay. The handset displays its charging status as described for the Single Charger.
When the handset is fully charged or is removed, the Battery Pack will
begin charging.
Note that the time it takes for the Battery Pack to charge will be lengthened if its charging cycle is interrupted for a handset to charge.
21-601633_1.book Seite 36 Freitag, 13. Juli 2007 4:42 16
Quad Charger
The Quad Charger is designed to simultaneously charge four Battery
Packs. It may be mounted on a horizontal or vertical surface.
The Battery Pack snaps into the charging slot. The LED above the occupied
bay indicates the charging status of the Battery Pack in the bay.
Handset Accessories
36
If a flashing LED indicates a Battery Pack failure, verify the condition before replacing the Battery Pack.
First check the Battery Pack in a different bay or substitute another charger and repeat the operation that
caused the failure. If the same Battery Pack lights a
steady LED when inserted in a different bay or charger,
the first charger may be faulty. Contact your system
administrator for service information.
21-601633_1.book Seite 37 Freitag, 13. Juli 2007 4:42 16
Carrying Options
The following options are available for handset protection and easy handset carrying and removal.
Belt clip: Spring-loaded plastic belt clip that attaches to the back of the
handset.
Swivel belt clip: Swivel-style belt clip that attaches to the back of the
handset with full 360 degree swivel or eight-position ratchet options.
Swivel carrying case: Black leather case with keypad cover and
swivel-style quick release belt clip.
Rugged holster: Black holster with belt clip.
Cord lanyard: Nylon cord lanyard with quick disconnect.
Coiled lanyard: Plastic coiled lanyard with clothing clip.
Headsets
37
Handset Accessories
Avaya offers optional headsets for use in noisy environments or if you need
to have your hands free while talking on the handset.
To use the headset, simply plug it into the jack on the right side of the
handset.
While using a headset, the handset will ring according to the user profile
setting established in the Headset/Speaker Ring option. The external ring will ring according to the setting of the profile.
The headsets offered by Avaya are specially designed to work properly with
the Avaya 3641/3645 Wireless IP Telephone. Avaya does not recommend
using other headsets.
21-601633_1.book Seite 38 Freitag, 13. Juli 2007 4:42 16
Handset Administration
FAQs
How does the handset power off and power on?
The END key is the power on/power off key. Press and hold it to turn the
handset on. Turn the handset off from the standby mode by pressing and
holding the END key. If you are in an active call, end the call by pressing
the END key. This returns the handset to the standby mode.
How do I place a call and terminate a call?
To place a call, press the START key and then dial the number. End the
call by pressing the END key. You can also use the speakerphone instead
of the START key.
Can I change the ring?
The ring is fully adjustable and may be set differently for different profiles.
For a complete explanation of how to change the ring, see the Profile Settings section of this guide.
How do I change the voice volume and the ringing volume?
Whether using a headset, the speakerphone, or the internal speaker, the
speaker volume for the current call may be raised or lowered by pressing
the up and down volume buttons on the side of the handset.
The volume buttons may be pressed while the handset is ringing to raise
or lower the ring volume, which also changes the ring volume setting in
the current profile.
Handset Administration
What is the range of the Avaya 3641/3645 Wireless IP
Telephone?
As barriers affect radio transmission, there is no single answer for this
question. Normally, you can expect the same range as with any other wireless device. However, if your facility has metal walls or other materials
that inhibit radio waves, the range will be reduced.
How do I charge the Battery Pack?
The Battery Pack in the handset may be charged in a Single or Dual
Charger without being removed from the handset by simply placing the
handset into the charger. A spare Battery Pack may be charged in the rear
bay of the Dual Charger or in a Quad Charger.
38
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How long does the Battery Pack hold a charge?
There are three different Battery Pack models and each has a different
charge capacity. The type of Battery Pack is printed on the label. Remove
the Battery pack and view the label to determine the type of Battery Pack
you have been issued.
Type
Talk Time
Standard 4 hours
Extended 6 hours
Ultra-Extended 8 hours
Standby Time
80 hours
120 hours
160 hours
Charging Time
2 hours
3 hours
4 hours
What features (transfer, mute, etc.) are available and how are
they activated?
Mute and Hold features are available in every facility and are activated by
pressing the corresponding softkey. Other features, such as Transfer and
Conference, are locally programmed and usually activated by pressing the
FCN key and then the number key or keys that correspond to the programmed feature. Contact your phone system administrator for detailed
information on how to access these features in your facility.
Can I use the Avaya 3641/3645 Wireless IP Telephone at home?
Access points installed in your facility transmit the radio waves emitted by
your Avaya 3641/3645 Wireless IP Telephone to the phone system which
links the handsets to each other and to the rest of the world. The handset
operates only within range of these access points and will therefore not
work in your home.
How should I clean the handset?
39
Handset Administration
Wiping the handset surface with a water-dampened cloth or paper towel
will remove most films or residues. If the soiling is too stubborn for plain
water, a mild detergent solution may be used. A spray cleaner may be used
with care. Do not spray at an angle. Do not allow liquid cleaners to seep
into keypad. Be sure to wipe away any detergent residue with a clean
water-dampened cloth. Do not immerse.
21-601633_1.book Seite 40 Freitag, 13. Juli 2007 4:42 16
Specifications
Radio mode
(set by system
administrtator)
Transmission type
Direct-sequence spread spectrum (DSSS)
Up to 54 Mb/s
Wireless security
SpectraLink Voice Priority (SVP)
Wired Equivalent Privacy (WEP), 40-bit
and 128-bit; Cisco FSR; WPA-PSK,
WPA2-PSK
FCC certification
Part 15.247
Management
DHCP, TFTP
Voice encoding
VoIP Protocols
Handset Administration
2.4–2.4835 GHz
5.150–5.250 GHz
5.250–5.350 GHz
5.470–5.725 GHz
5.725–5.825 GHz
Transmit data rate
Radio QoS
40
802.11b, 802.11g
802.11a
G.711, G.729a/ab
CCMS
Transmit power
See system administrator for information
Display
Up to five lines of text plus two icon status
rows and one row for softkey labels.
Avaya 3641 Wireless IP
Telephone dimensions
5.4" x 2.0" x 0.9"
(13.7 x 5.1 x 2.3 cm)
Avaya 3645 Wireless IP
Telephone dimensions
5.7" x 2.0" x 0.9"
(14.5 x 5.1 x 2.3 cm)
Avaya 3641 Wireless IP
Telephone weight
3.9 oz. ( 110.6 g) with
Standard Battery Pack
Avaya 3645 Wireless IP
Telephone weight
4.2 oz. (119.1 g) with
Standard Battery Pack
Standard Battery Pack
capacity
4 hours talk, 80 hours standby
Extended Battery Pack
capacity
6 hours talk, 120 hours standby
Ultra-Extended Battery
Pack capacity
8 hours talk, 160 hours standby
21-601633_1.book Seite 41 Freitag, 13. Juli 2007 4:42 16
Safe Use of Wireless Telephones
!
WARNING: Changes or modifications to this equipment
that are not approved by Avaya may cause this equipment to fail to comply with part 15 of the FCC rules,
voiding the user’s authority to operate this equipment.
!
WARNING: Avaya products contain no user-serviceable
parts inside. Refer servicing to qualified service
personnel.
Operational Warnings
Potentially Explosive Atmospheres
Turn off your handset prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
!
Areas with potentially explosive atmospheres include
fueling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the
air contains chemicals or particles such as grain, dust,
or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.
Areas with potentially explosive atmospheres are often
posted, but not always.
Handset Administration
41
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Electromagnetic Interference and Compatibility
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn
off your handset in any facility where posted notices instruct you to do so.
Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld,
wireless-radio product and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:
• ALWAYS keep the handset more than 6 inches (15 cm) from their
pacemaker when the handset is turned ON.
• Not carry the handset in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn the handset OFF immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Handset Administration
Some digital wireless handsets may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing-aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information.
42
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Use While Driving
Campus installations and warehouse facilities that use vehicles such as
forklifts or golf carts should abide by these guidelines when using Wireless Telephones:
• Give full attention to driving and to the road, aisle, or path.
• Use hands-free operation, if available.
• Pull off the road, aisle, or path and park before making or answering
a call.
For Vehicles Equipped with an Airbag
Do not place a portable handset in the area over the airbag or in the airbag deployment area. An airbag inflates with great force. If a handset is
placed in the airbag deployment area and the airbag inflates, the handset
may be propelled at high speed and cause serious injury to occupants of
the vehicle.
Handset Administration
43
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Safe Use of Battery Packs and Chargers
Handset Administration
• It is normal for the Battery Pack to become warm when
charging.
• Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do
not expose them to freezing temperatures or direct sunlight.
• Do not place anything in the charger other than the handset or single
Battery Pack as appropriate, to avoid bending the contacts. Bent
contacts can keep the Battery Pack from charging.
• Only use Avaya Battery Packs with Avaya chargers.
• Never use a non-Avaya charging unit as it could damage the Battery
Pack.
• Only use the original plug-in power adapter for the chargers.
• Contact your service representative for assistance if you have a
faulty Battery Pack or a problem with your charger.
44
Do not dip the Battery Pack in water or throw into fire.
Do not throw away the Battery Pack with your domestic waste. Take used Battery Packs to an appropriate
collection point for recycling or send them back to your
supplier or servicing agent.
!
All batteries can cause property damage and/or bodily
injury, such as burns, if a conductive material such as
jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other
container with metal objects.
21-601633_1.book Seite 45 Freitag, 13. Juli 2007 4:42 16
Index
Entering 23
Mode 8
Options diagram 24–25
Profiles 26
A
Accessories
Battery Packs 31
Carrying options 37
Chargers 32
Headset 37
Active Mode 8
Administration
Care of handset 47
FAQs 38
Handset Operation Summary 16–
19
Specifications 40
Answer call
First line 18
Second line 18
Via headset 18
B
Backlight 19
Battery Packs
Charging 32–36
Charging status 33
Dual Charger 35
Options 32
Quad Charger 36
Remove/replace 15, 16
Safe Use of 44
Single Charger 34
C
Care of handset 47
Carrying options 37
Chargers
Charging status 33
Cleaning the handset 47
Dual Charger 35
Quad Charger 36
Single Charger 34
Use of 34–36, 44
Cleaning handsets and chargers 39,
47
Config Menu
Default profile settings 27
Defined 23
D
Data entry 28
Data entry table 28
Dial call
Outgoing calls 16–17, 38
Via phonebook 21
Displays
Handset 9
E
Edit
Arrows during 11
Data entry 28
Phonebook 21
Speed-dial number 22
Emergency call 17
External call 16
F
Features
Config Menu 23
Config Menu options 24–25
Data entry and editing 28
Display additional 19
Facility-specific 20
Phonebook 21
Predial 20
Push-to-talk (PTT) 29
Redial 20
Speakerphone 20
Speed-dial 22
H
Handset Operation Summary 16–
19
Hang up 16, 19
Headset
Answer 18
Cleaning connector 47
Profile Setting 27
45
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Use of 37
Volume 19
Volume with 38
While charging 32, 34
Hold
Place a call on 19
Softkey label 13
I
Internal call 16
K
Keypad
Cleaning 39, 47
Cover 37
Illustration 2–3
Lock 16
Unlock 12, 14, 16
M
Menu Navigation 8
Modes of Operation 8
Mute
On status bar 12
Softkey label 14
Use of 19, 39
N
Navigation 8
P
Phonebook
Call 18
Edit 19
Edit entry options 21–22
Features 21
List options 21–22
Open 14
Save to 20
Predial
Use of 17, 20
Push-to-talk (PTT)
Defined 29
Mode 8
Operation summary 29–30
46
R
Range 38
Redial
Softkey label 14
Use of 17, 20
Ring settings, changing 26
S
Safety
Electromagnetic interference 42
Explosive Atmosphere 41
Hearing aids 42
Medical devices 42
Pacemakers 42
Use while driving 43
Shortcut key 9, 20
Softkey
Active 13
Labels 13–14
Speakerphone
Answer with 18
Icon 11
Softkey label 14
Use of 18, 20, 38
Volume with 38
While charging 32, 34
Specifications 40
Speed-dial
Open speed-dial list 17, 22
Softkey label 14
Use of 17, 22
Standby Mode 8
Status indicators 9, 11–12
System administrator 5
U
User profile
Changing 19
Headsets and 37
Setting 26–27
V
Volume
Changing 38
Headset 19
Ring 18, 27
21-601633_1.book Seite 47 Freitag, 13. Juli 2007 4:42 16
Care of Your Handset
• Avoid dropping the handset or knocking it against hard surfaces. Carrying
the handset in a holster or carrying case will help protect it.
• There are no serviceable parts in the handset or chargers. You should not
open the handset case or disassemble the chargers. Doing so will void your
warranty.
• Turn off the handset and unplug chargers before you clean them. Take care
not to exert undue pressure on charger electrical contacts while wiping.
• Wiping the handset surface with a water-dampened cloth or paper towel
will remove most films or residues. If the soiling is too stubborn for plain
water, a mild detergent solution may be used. A spray cleaner may be used
with care. Do not spray at an angle. Do not allow liquid cleaners to seep
into keypad. Be sure to wipe away any detergent residue with a clean
water-dampened cloth. Do not immerse.
• Should the headset connector become dirty, you may experience a scratchy or
intermittent signal. To clean the connector, dip the non-padded end of a
wooden or paper cotton swab stick in isopropyl alcohol. Gently insert in the
connector and twist, repeating several times. If available, blow compressed
air into the connector to clear debris.
• Keep the headset jack covered when it is not in-use.
• Using a carrying case may help protect the surfaces and help prevent liquids (e.g., rain) from entering into the interior of the handset.
• If your handset interior gets wet, do not try to accelerate drying with the use
of an oven or a dryer as this will damage the handset and void the warranty. Instead, do the following:
1. Immediately power off the handset.
2. Remove the Battery Pack from handset.
3. Shake excess liquid from the handset.
4. Place the handset and Battery Pack in an upright position in an area
that is at room temperature and has good airflow.
5. Let the handset and Battery Pack dry for 72 hours before reconnecting
the Battery Pack and/or powering on the handset.
If the handset does not work after following the steps listed above, contact
your phone system administrator for servicing information.
47
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21-601633
Issue 2
Juli 2007