Avaya Desktop Charger Cordless Telephone User Manual

Avaya 3626 Wireless Telephone,
Desktop Charger, and Gang Charger
User Guide
with CCMS
555-301-710
Issue 2
November 2003
Part Number: 72-1002-21
Issue B
Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
with CCMS
 2003, Avaya Inc.
All Rights Reserved, Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However,
information is subject to change.
Avaya Web Page
The world wide web home page for Avaya is: http://www.avaya.com
Preventing Toll Fraud
Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or working on your company’s behalf). Be aware that there is a risk of toll fraud associated
with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service
Center’s Toll Fraud Intervention Hotline at 1.800.643.2353.
Providing Telecommunications Security
Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either
unauthorized or malicious access to or use of, your company’s telecommunications equipment by some party.
Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that
could be accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or a person working on your company’s behalf.
Whereas, a “malicious party” is Anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-,
or packet-based) equipment or interfaces for reasons of:
•
Utilization (of capabilities special to the accessed equipment)
•
Theft (such as, of intellectual property, financial assets, or toll-facility access)
•
Eavesdropping (privacy invasions to humans)
•
Mischief (troubling, but apparently innocuous, tampering)
•
Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)
Be aware that there could be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also
realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to,
human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).
Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system
administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge
and resources from a variety of sources including but not limited to:
•
Installation documents
•
System administration documents
•
Security documents
•
Hardware-/software-based security tools
•
Shared information between you and your peers
•
Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:
•
Avaya provided telecommunications systems and their interfaces
•
Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces
•
Any other equipment networked to your Avaya products
Federal Communications Commission Statement
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Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and,
if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of
Industry Canada.
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la
class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.
European Union Declaration of Conformity
The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:
EMC Directive
89/336/EEC
Low-Voltage Directive
73/23/EEC
For more information on standards compliance, contact your local distributor.
WARNING Changes or modifications to this equipment not approved by Avaya, Inc. may cause this equipment to not comply with
part 15 of the FCC rules and void the user’s authority to operate this equipment.
WARNING Avaya products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.
NOTE CONCERNING THE WIRELESS TELEPHONES:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
RADIO FREQUENCY (RF) INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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SPECIFIC ABSORPTION RATE (SAR) INFORMATION:
Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with
safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and
international standards bodies:
•
ANSI C95.1 (1992) American National Standards Institute
•
NCRP - Report 86 (1986) National Council on Radiation Protection and Measurements
•
ICNIRP (1996) International Commission on Non-Ionizing Radiation Protection;
•
DHWC - Safety Code 6 Department of Health and Welfare Canada
Those standards were developed by independent scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6W/kg.1 Tests for SAR are conducted using standard operating positions specified by the FCC with
the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the
phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must
be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe
exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each
model. While there may be differences between the SAR levels of various phones and at various positions, they all meet the
government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported
SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID IYGRNP2400.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association
(CTIA) web-site at http://www.wow-com.com.
The only authorized headsets that may be utilized with the Avaya 3626 Wireless Telephones are those obtainable from Avaya or it’s
reseller partners.
The measured SAR of the Avaya 3626 Wireless Telephone is
0.166W/kG @ 2462 MHz (head) 0.0162W/kG @ 2412 MHz (body).
Phone Operation Normal Position: Hold the phone as you would any other telephone, with the earpiece to your
ear and speak into the microphone. The internal antenna is then positioned properly.
Electro Magnetic Interference/Compatibility:
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded,
designed or otherwise configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.
Medical Devices
Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be
maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with the independent
research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:
•
ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON.
•
Not carry the radio product in a breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for interference.
•
Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place.
Hearing Aids: Some digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices: If you use any other personal medical device, consult the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio
product while driving, please:
•
Give full attention to driving and to the road.
•
Use hands-free operation, if available.
•
Pull off the road and park before making or answering a call if driving conditions so require.
1
In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram
of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any
variations in measurements.
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Operational Warnings
For Vehicles Equipped with an Air Bag: Do not place a portable radio product in the area over the air bag or in the air bag
deployment area. An air bag inflates with great force. If a portable radio is placed in the air bag deployment area and the air bag
inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres: Turn off your radio product, prior to entering any area with a potentially explosive atmosphere,
unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved). Do not remove,
install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
The areas with potentially explosive atmospheres referred to above include fueling areas such as below
decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust or metal powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not
always posted.
Batteries: All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys,
or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become
quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with
metal objects.
Cleaning and Drying Considerations Using a leather carry case may help protect the surfaces and help prevent liquids (e.g., rain)
from entering into the interior of the radio product. This product is not waterproof, and exposing the unit to liquids may result in
permanent damage to the unit.
If your Wireless Telephone interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage
the Wireless Telephone and void the warranty. Instead, do the following: 1. Immediately power off the Wireless Telephone. 2.
Remove Battery Pack from Wireless Telephone. 3. Shake excess liquid from Wireless Telephone. 4. Place the Wireless Telephone and
Battery Pack in an area that is at room temperature and has good airflow. 5. Let the Wireless Telephone and Battery Pack dry for 72
hours before reconnecting the Battery Pack and/or powering on the Wireless Telephone. If the Wireless Telephone does not work after
following the steps listed above, contact your dealer for servicing information.
See Cleaning tips for cleaning instructions.
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Table of Contents
1. ABOUT THIS DOCUMENT
7
1.1
Contacting Avaya
7
1.2
Icons and Conventions
7
2. AVAYA 3626 WIRELESS TELEPHONE OVERVIEW
2.1
8
Using the Avaya 3626 Wireless Telephone
Push to Talk (PTT)
9
13
Push to Talk (PTT) – continued
14
Push to Talk (PTT) – continued
15
Status Indicators
16
The Wireless Telephone Headset
16
Setting User Preferences
17
User Option Menu
17
Battery Packs
18
Removing and Replacing the Battery Pack on the Wireless Telephone
18
3. 3626 DESKTOP CHARGER
19
Using the Desktop Charger
19
4. THE GANG CHARGER
20
Using the Gang Charger
20
5. GENERAL CARE INSTRUCTIONS
21
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Cleaning the Chargers
21
General Care of the Wireless Telephone and Chargers
22
Tips For Use
24
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1. About This Document
This document explains how to use and maintain the 3626 Wireless IP Telephone, the
Desktop Charger, and the Gang Charger.
1.1
Contacting Avaya
To access the most current troubleshooting information, and other important information
about the 3626 Wireless IP Telephone, go to www.avaya.com/support. If you have
questions about or problems with the 3626 Wireless IP Telephone that you cannot resolve
after reading this document, contact Avaya Technical Support at 1 800 242-2121 (USA
only) or your local authorized Avaya dealer.
1.2
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM
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This typeface indicates a key, label, or button on Avaya hardware.
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2. Avaya 3626 Wireless Telephone Overview
(not to scale)
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2.1
Using the Avaya 3626 Wireless Telephone
Turn the Wireless Telephone On
Press and hold the Power On / Start Call key for about one
second. Two chirps will sound. When the key is released,
the in-service tone sounds and the extension number will
display. The Wireless Telephone is now in standby mode
and ready to make and receive calls.
Turn the Wireless Telephone Off
While in standby mode press and hold the Power Off / End
Call key. One chirp will sound and the Wireless Telephone
will turn off. The Wireless Telephone cannot be turned off
during a call. End the call first and then turn the Wireless
Telephone off.
Make a Call
Go Off Hook Press the Power On / Start Call key.
Dial Number Dial calls with the Wireless Telephone exactly as with your
desk phone. You may dial extension numbers, internal
numbers, or make external calls, depending on the setup of
your PBX. You may hear a dial tone, then press the number
keys to dial the number.
Place a Second Call Press FCN + 3 to place the active call on hold. Press the
LINE key and the number key of the line you wish to use.
Dial the number.
Answer A Call
The Wireless Telephone will ring or vibrate to alert you to
an incoming call. Additionally, a line number on the display
may flash, and the display may show information about the
call, such as caller’s name and extension.
To answer a call, press the Power On / Start Call key, hold
the earpiece to your ear and speak with a normal tone of
voice.
If you are on a call and hear subdued ringing, a call is
coming in on a second line. The line number on the display
may be flashing. To answer this call, put your first call on
hold and press the LINE key then the line number of the
second call.
NOTE: IP Office will support line appearance
functionality in a future release.
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Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
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Headset Answer When a headset is plugged into the Wireless Telephone, any
key other than the Power On / Start Call, Power Off / End
Call, softkeys or side buttons may be pressed to answer a
call.
IMPORTANT: End A Call
Hang Up At the end of each call, press the Power Off / End Call key.
Be sure to do this at the end of each call.
Adjust Speaker Volume
Change Volume You may increase or decrease the volume of the speaker by
pressing the corresponding Up and Down buttons located on
the left side of the Wireless Telephone.
Adjust Ring
Silence while Ringing If the ringing of the Wireless Telephone is not desired, you
may silence the ring by pressing the Power Off / End Call
button. This action does not interrupt the call and the caller
may leave a voicemail message.
Initiate Backlight
Backlight The backlight comes on when any key is pressed or when
there is an incoming call and stays on for 10 seconds. It
turns off after 10 seconds if another key is not pressed
within that period.
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Utilize System Features
Transfer a call While active on the call, press the FCN key and the 4 key.
The call is placed on hold, the line number for the call on
hold flashes, and you hear dial tone.
Dial the telephone number to which you want to transfer the
call.
Do one of the following:
• To transfer the call without announcing it, press the FCN
key and the 4 key, and then press the Power Off / End
Call key to hang up.
•
The call is transferred. The display shows “Transfer
Complete”.
To announce the call before transferring it, wait for the
called party to answer. When the called party answers,
announce the call, press the FCN key and the 4 key, and
then press the Power Off / End Call key to hang up.
The call is transferred. The display shows “Transfer
Complete”.
Conference a call 1. While active on the call, press the FCN key and the 5 key.
2. The call is placed on hold, the line number for the call on
hold flashes, and you hear dial tone.
3. Dial the telephone number of the person you want to add
to the call.
Wait for the person to answer.
4. To add the person to the call, press the FCN key and the
5 key. The display will show “Conference X” or “X –
party conference in progress” (where X equals number
of parties on the conference, minus 1), depending on the
switch administration.
Repeat Steps 1 through 4 to add other calls to the
conference.
Mute/unmute a call To mute a call, press the FCN key and the 1 key.
The call is muted. The display shows “<Muted>”.
To unmute a call, press the FCN key and the 1 key again.
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Function Key Strokes Pressing the FCN key followed by a character (1-9 or 0)
while off hook enables you to access the feature options
programmed for your Wireless Telephone. By default, the
first four feature options (FCN+1, FCN+2, FCN+3, and
FCN+4) are programmed automatically for your telephone.
The following table shows these default settings. The
remaining feature options depend on how your Wireless
Telephone was programmed by your Avaya server
administrator. You can view these feature options by going
off hook and pressing the FCN key repeatedly.
The Function Menu The off-hook Function Menu displays the features on the
Wireless Telephone that have been programmed for use by
the Wireless Telephone.
Display the Function Menu on the 3626 Wireless Telephone
by pressing Power On / Start Call and then press FCN. The
display will show the first two features:
1=Mute
2=LND
Press FCN repetitively to step through the Function Menu.
Each display shows two features, the first two displays show
the four assigned features as above. The Function Menu will
show an asterisk in front of any active feature -- that is, any
feature that is currently activated. If a feature is not
activated, there will be a blank space in front of the active
feature abbreviation.
Example For example, if FCN+* corresponds to an abbreviated
dialing button press Power On / Start Call and FCN+*. The
phone will then dial the number corresponding to that
abbreviated dialing button.
Shortcut Key
Strokes
Fill In Your
Feature Settings
FCN + 1
Mute
FCN + 2
Last Number Dialed
FCN + 3
HOLD
FCN + 4
Transfer
FCN + 5
Conference
FCN + 6
FCN + 7
FCN + 8
FCN + 9
FCN + 0
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Push to Talk (PTT)
Overview The push-to-talk feature allows Avaya 3626 Wireless
Telephones to operate in a push-to-talk (PTT) group
broadcast mode in addition to the standard telephone
operation.
PTT is automatically disabled during a PBX call. When the
PBX call is ended, PTT automatically resumes.
The Avaya 3626 Wireless Telephone supports 8 multicast
channels with the current channel saved in memory on the
phone. A PTT call is initiated by pressing the Talk button
located on the right side of the handset. All Avaya 3626
Wireless Telephones that are monitoring that channel will
hear the transmission.
Selecting a channel See Setting User Preferences below.
The call period The two-way radio operates on the concept of a push-to-talk
session or call period. The push-to-talk call period begins
with the first transmission and ends when there has been no
two-way radio traffic on the channel for 10 seconds.
The PTT mode controls the keypad during a push-to-talk
call period. Therefore it is not possible to use the keypad for
any other function such as accessing the on-hook menus or
accessing an OAI application. However, it is possible to
place a PBX call (see below).
Initiating a call Press the Talk button and wait two seconds to activate the
channel before talking. The “start transmit” sound will be
played when you may begin talking.
Transmitting Once a call has been initiated, hold the Wireless Telephone
two inches from your mouth and talk into the microphone.
When the Talk button is released, the “end transmit” sound
is played. The Avaya 3626 Wireless Telephone then enters
the waiting state where it monitors the channel for up to 10
seconds.
Initiate subsequent transmissions by pressing the Talk
button on any Avaya 3626 Wireless Telephone using the
same channel. The “start transmit” sound is played
immediately and the user can start talking. The display
screen shows the current active channel. Since all phones on
that channel are already in the receive state, there is no twosecond delay.
If no transmission occurs during the 10-second countdown
period, the Avaya 3626 Wireless Telephone plays the “end
call” sound and reverts to the idle state.
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Push to Talk (PTT) – continued
Receiving Upon receiving a PTT transmission, the phone plays the
“receiving alert” sound and enters the receive state.
In this state the phone receives all conversations on the
selected channel. The phone will ignore the Talk key while
in the receive state. The screen shows the current active
channel, the caller ID information of the current transmitter,
and an indication that the phone is receiving a broadcast
transmission. The caller ID is protocol specific. In most
cases it is simply the extension number programmed in the
phone from the on-hook user menu.
At the end of a transmission, the phone enters the waiting
state where it monitors the channel for up to 10 seconds and
displays “Waiting” on the screen. If no other transmission
occurs within 10 seconds the phone plays the “end call”
sound and reverts to idle state.
Change PTT volume Use the Up and Down buttons to raise or lower PTT
volume. A separate volume is maintained for PTT calls with
the current volume selection retained in memory.
Muting a PTT call To mute a current call, press the Mute soft key. This brings
up a Mute Two-Way Radio? prompt. Press the Yes or No
soft key. The prompt disappears after 3 seconds if the user
doesn’t confirm either Yes or No.
Mute only affects the current call and the phone will play
subsequent PTT calls. Mute does not allow the user to use
the Wireless Telephone’s keypad for anything else,
including an OAI application.
The Mute soft key turns into an Unmute soft key while in
the mute state and can be used to unmute the PTT call (the
confirmation prompt is displayed first).
When the next PTT call period starts the audio is
automatically unmuted.
Early termination of a To terminate incoming broadcasts, press the Terminate soft
PTT call key and answer Yes to the confirmation prompt. Push-to-
talk audio is immediately stopped and the phone exits the
PTT session. No other Wireless Telephone is affected. Only
the current call is terminated for this handset. When the next
PTT call period starts, the Wireless Telephone is again in
the receive state. You may rejoin a still-active session by
initiating a PTT call.
Users should disable the PTT feature in the on-hook user
menu if they desire to not receive any further PTT calls.
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Push to Talk (PTT) – continued
Incoming PBX call A telephone call may be answered while in a PTT call
during a PTT call session. To announce an incoming call, the Wireless
Telephone will ring with a low-volume ring and display the
system message.
To answer the call, press Power On / Start Call. The PTT
call session will be pre-empted and no PTT audio will be
heard.
After the PBX call is over, press Power Off / End Call as
usual to go back on hook, at which time PTT goes out of
pre-empted mode and becomes active again. If an already
active PTT call has not ended, the PTT audio starts playing
again.
If the user does not answer the telephone call by pressing
Power On / Start Call, the PTT display will be shown after
the ring has stopped.
Making a PBX call To start a telephone call during a PTT call session, press the
during a PTT call Power On / Start Call key. This causes the two-way radio
to be pre-empted as described above.
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Status Indicators
No Service Message An alarm sounds and a descriptive message displays when
the Wireless Telephone cannot receive or place calls. You
may be outside of the covered area. Walk back into the
coverage area. The in-service tone indicates service is reestablished. If functionality does not return, note the error
message and contact your system administrator.
The battery icon displays and a soft beep will be heard
while the Wireless Telephone is in use whenever the
Battery Pack charge is low. User has 15–30 minutes of
Battery Pack life left.
Battery low This message will display and an alarm will sound while
the Wireless Telephone is idle whenever the Battery Pack
is critically low. The Wireless Telephone cannot be used
until the Battery Pack is charged.
The voicemail icon indicates that you have a new
voicemail message
Melody A melody is played after the Wireless Telephone is
powered on for the first time following a completed charge
(Charge Complete).
The Wireless Telephone Headset
Avaya offers optional headsets for use in noisy
environments or if you need to have your hands free while
talking on the Wireless Telephone.
To use the headset, simply plug it into the jack on the
bottom of the Wireless Telephone. The headset is specially
designed to work properly with the Avaya 3626 Wireless
Telephone. We do not recommend using other headsets.
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Setting User Preferences
When the Wireless Telephone is in standby mode (on but
not in use), press and briefly hold FCN to display user
options. Check with your system administrator for specific
features supported by your Wireless Telephone.
► (Right arrow) displays next menu item.
◄ (Left arrow) displays previous menu item.
0 (Zero) selects or changes item.
FCN returns to previous menu level.
Power Off/End Call exits menus
User Option Menu
Action:
Ring Type Select Telephone Ring to set the
Press 0 to select
standard ring on the Wireless
desired ring type. The
Telephone.
ring type currently set
Normal: is the factory default ring. displays with an
Vib/norm ring: vibrates for 5
asterisk.
seconds and then rings.
Vibrator ring: vibrates for a nonaudible call alert.
High Noise Mode Adjusts the Wireless Telephone to
account for background noise.
Normal: for most office
environments
High: for moderate background
noise
Severe: for extremely noisy
conditions.
Current IP address In IP systems, the IP address of the
Select an option that
describes the noise in
your environment.
None
Wireless Telephone is displayed.
This number may not be edited.
Extension This number is used to identify the
Wireless Telephone and is for
display purposes only.
Push to talk Channel selection
1-8: selects the channel used for
two-way radio transmission and
monitoring.
Enable turns on PTT mode.
Disable turns off PTT mode.
Use keypad to enter
extension number
Enter number to
select channel.
Select Enable or
Disable
(Additional options may be present. Contact your system administrator for information.)
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Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
with CCMS
Battery Packs
About Battery Packs The Wireless Telephone will need to have its Battery Pack
recharged periodically. The Nickel Metal Hydride (NiMH)
rechargeable Wireless Telephone Battery Pack gives you
four hours of talk time or 80 hours of stand-by time. Standby time is when the phone is turned on, but not in an active
call.
Indications of Low The Wireless Telephone will notify you when the charge
Battery on the Battery Pack is low by displaying the battery icon.
If you are in a call you will hear a soft beep through the
earpiece every six seconds. User has 15–30 minutes of
battery life left.
Not in call: The battery icon displays whenever the
Battery Pack charge is low. The message Low Battery and
a loud beep indicate a critically low Battery Pack charge.
These occur when the user is not in a call. The Wireless
Telephone will not work until the Battery Pack is charged.
Caution
Take care not to short the battery contacts on the Battery
Pack with metal objects such as coins, keys or paper clips.
Shorting the contacts can cause permanent damage.
Removing and Replacing the Battery Pack on the Wireless Telephone
Removing the Battery To remove the Battery Pack press both battery release
Pack buttons. The Battery Pack releases outward.
Replacing the Battery To replace the Battery Pack, slide the Battery Pack straight
Pack into the cavity. You should not have to force it against the
Wireless Telephone.
Changing the Battery The Battery Pack may be changed while the call is still in
Pack while in a call progress. Do not press Power Off/End Call on the
Wireless Telephone. Perform the Park Call function and
quickly remove the discharged Battery Pack and replace
with a charged Battery Pack, then press Power On/Start
Call to turn the Wireless Telephone back on. The call
should then be retrieved from its Parked state to rejoin the
conversation. Check with the switch administrator for
instruction on how to perform this or a similar
process on your particular telephone system.
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Avaya 3626 Wireless Telephone, Desktop Charger, and Gang Charger
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3. 3626 Desktop Charger
The Avaya 3626 Desktop Charger is designed to charge
the Nickel Metal Hydride (NiMH) Battery Packs. Full
charging is accomplished in approximately one and a half
hours. Chargers operate in a 50° to 85° F (10° to 30° C)
environment. Do not expose them to freezing temperatures
or direct sunlight.
The Desktop Charger is shipped with the appropriate
power supply for the site’s location. Place the Desktop
Charger on a flat, horizontal surface. Plug the power
supply into the Desktop Charger and into an appropriate
wall outlet.
Caution
Do not place anything in the Desktop Charger other than
the Wireless Telephone. You might damage the contacts.
Bent contacts can keep the Wireless Telephone from
charging.
Using the Desktop Charger
The user must end any call in progress by pressing the
Power Off/End Call button on the Wireless Telephone
before placing the handset into the Desktop Charger. The
Wireless Telephone may be off or in standby mode during
charging.
Indicator light Place the Avaya 3626 Wireless Telephone into the
Desktop Charger slot facing forward. If the Wireless
Telephone is placed correctly, the red indicator light will
come on. The indicator light will not come on when the
slot is empty, when the Avaya 3626 Wireless Telephone is
improperly seated, or when the Desktop Charger has no
power applied.
Charging indicator If the Wireless Telephone is in standby mode, it will
display its extension number and Charging. . .. If the
Wireless Telephone is turned off, only Charging. . . will
display. The dots will be racing during the charging cycle.
It is normal for the Battery Pack to become warm when
charging.
Charge Complete When the Wireless Telephone is fully charged, Charge
Complete will display. The indicator light will remain on
until the Wireless Telephone is removed.
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Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
with CCMS
4. The Gang Charger
The Avaya Gang Charger is designed to charge
four Nickel Metal Hydride (NiMH) Battery Packs
simultaneously. Full charging is accomplished in
approximately one and a half hours. Chargers
operate in a 50° to 85° F (10° to 30° C)
environment. Do not expose them to freezing
temperatures or direct sunlight.
(shown with two empty charging bays)
The Gang Charger is shipped with the appropriate power
supply for the site’s location. Place the Gang Charger on a
flat, horizontal surface. Plug the power supply into the
Gang Charger and into an appropriate wall outlet.
Caution
Do not place anything in the Desktop Charger other than
the Wireless Telephone. You might damage the contacts.
Bent contacts can keep the Battery Pack from charging.
Using the Gang Charger
Remove the Battery Pack from the Avaya 3626 Wireless
Telephone by depressing both battery release buttons. The
Battery Pack will release.
Insert the Battery Pack into one of the four charging bays
so that the Battery Pack contacts meet the charging bay
contacts. The LED above the charging bay will turn on to
indicate that charging is in progress. Complete charging
occurs in one and a half to two hours. The Battery Pack is
partially charged in five minutes.
When charging is complete, the LED will turn off. Lift the
Battery Pack out of the charging bay.
Blinking LED If the LED starts blinking as soon as the Battery Pack is
inserted, the Battery Pack may be improperly seated. Lift it
out and reinsert. If the LED continues to blink or starts
blinking at any time during the charging process, it
indicates that there is a problem with the Battery Pack that
makes it unusable. Do not continue to charge the Battery
Pack. Dispose of it properly and do not attempt to use it in
the Wireless Telephone. Do not attempt to open or repair a
defective Battery Pack. Contact your service representative
for assistance.
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Avaya 3626 Wireless Telephone, Desktop Charger, and Gang Charger
with CCMS
5. General Care Instructions
Cleaning the Chargers
Clean the Chargers by wiping the surface with a clean,
water-dampened cloth or paper towel. A mild detergent
solution may be used. Be sure to wipe away any detergent
residue with a plain water dampened cloth. DO NOT
IMMERSE THE DESKTOP CHARGER IN WATER OR
OTHER LIQUID. DO NOT POUR LIQUIDS INTO THE
SLOT.
The Battery Pack contacts on the Wireless Telephone may
be cleaned with isopropyl (rubbing) alcohol applied with a
Q-tip, cloth, or paper towel. Do not push or pull the
exposed Battery Pack contacts.
Important:
• Never use non-Avaya charging units as they could
damage the Battery Pack.
• Only use the original plug-in power adapter for the
Chargers.
• Do not dip the Battery Pack in water or throw into the
fire.
• Do not throw away the Battery Pack with your domestic
waste. Take used Battery Packs to an appropriate
collection point for recycling or send them back to your
supplier or servicing agent.
Replacement Battery Packs are available from your
supplier or servicing agent.
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Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
with CCMS
General Care of the Wireless Telephone and Chargers
This section applies to the Avaya 3626 Wireless
Telephone, the Desktop Charger, and the Gang Charger
equally.
Do not drop Avoid dropping the Wireless Telephone or knocking it
against hard surfaces. Carrying the Wireless Telephone in
a holster or carrying case will help to protect it.
Do not disassemble There are no serviceable parts in the Wireless Telephone
or Desktop Charger. You should not open the Wireless
Telephone case nor disassemble the Desktop Charger.
Doing so will void your warranty.
Cleaning tips Turn off the Wireless Telephone and unplug the Desktop
Charger before you clean them. Never immerse either in
water. Clean the exterior surfaces, including the charging
contacts, with a cloth that has been slightly moistened with
water. Take care not to exert undue pressure on the
Desktop Charger electrical contacts while wiping.
Wiping the handset surface with a water-dampened cloth
or paper towel will remove most films or residues. If the
soiling is too stubborn for plain water, a mild detergent
solution may be used. Be sure to wipe away any detergent
residue with a clean water-dampened cloth.
The Wireless Telephone may be cleaned with any generalpurpose household glass and surface-type cleaner. DO
NOT SPRAY THE HANDSET DIRECTLY! Isopropyl
alcohol may be used occasionally applied by a cloth or
paper towel. When using alcohol, do not rub the keypad
characters vigorously. Doing so will significantly degrade
legibility.
Pre-treated cloths such as used for eyeglasses or cameras
may be used to clean the phone. Pre-moistened towelettes
may also be used to clean the phone, however, avoid those
containing lanolin or aloe as it will leave a slippery
residue.
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Avaya 3626 Wireless Telephone, Desktop Charger, and Gang Charger
with CCMS
The surface of the handset may be cleaned occasionally
with disinfectants used for general cleaning in a medical
environment. Isopropyl alcohol may be used occasionally
applied by a damp cloth or paper towel. When using
alcohol, do not rub the keypad characters vigorously.
Doing so will significantly degrade legibility.
• Do not use furniture polishes, waxes or plasticizerbased cleaner (Armor All, etc.)
• Do not use lanolin, aloe, glycerin or other skin care
type products.
• Do not apply any solvent such as acetone, mineral
spirits etc.
• Do not directly spray or immerse the handset.
Should the headset connector become dirty, a scratchy or
intermittent signal may be experienced. To clean the
connector, dip the non-padded end of either a wooden or
paper handled cotton swab in isopropyl alcohol. Gently
insert in the connector and twist, repeating several times.
If available, blow compressed air into the connector to
clear debris.
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Avaya 3626 Wireless Telephone, Desktop Charger and Gang Charger
with CCMS
Tips For Use
Before you use the Wireless Telephone, the Battery
Pack must be charged.
You can only use the Wireless Telephone with your
facility’s telephone system. It is not a public cellular
phone.
Keep the Wireless Telephone away from your ear
when it is ringing.
The microphone is between the FCN and LINE keys.
This is a sensitive microphone that works well when
the Wireless Telephone is correctly positioned on your
ear. There is no need to speak directly into the
microphone, but do not cover it with your hand or
cheek when talking.
The LCD panel displays information about the status of
your Wireless Telephone and prompts you about
features.
If the Battery Pack is low, you will hear a soft beep and
see the battery icon in the display.
Improper disposal of Battery Packs can damage the
environment. Dispose of batteries properly.
You can control the Wireless Telephone volume level
and the type of ring.
To protect the Wireless Telephone, use a carrying case.
NOTE:
It is recommended that standard acceptance procedures be followed prior to operating this equipment in
proximity of life-support systems.
To minimize risk of interference, pacemaker users should not carry the Wireless Telephone next to the
pacemaker.
Earpiece may retain magnetic objects.
Operation of the Wireless Telephone may produce an audible noise noticeable to hearing aid users. It is
recommended that a hearing aid compatible headset be used by hearing aid users.
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