Avaya IP Office Phone IP Phone User Manual

IP Office
Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Page 2 - Contents
Contents
Introduction .................................................................................................................................................5
General .........................................................................................................................................................................5
Scope of Manual ........................................................................................................................................................5
IP401 Compact Office Platform ..........................................................................................................5
General .........................................................................................................................................................................6
IP401 Compact Office - Front View......................................................................................................................7
Port connections................................................................................................................................................................................... 7
IP401 Compact Office - Rear View ......................................................................................................................8
Port connections................................................................................................................................................................................... 8
Typical Configuration .......................................................................................................................................................................... 9
IP403 Office Platform ............................................................................................................................10
General .......................................................................................................................................................................10
Expansion Modules ........................................................................................................................................................................... 10
Integral Modules (Optional)............................................................................................................................................................. 10
IP403 Office - Front View ......................................................................................................................................11
Port connections................................................................................................................................................................................. 11
IP403 Office - Rear View .......................................................................................................................................12
Port connections................................................................................................................................................................................. 12
Typical Configuration ........................................................................................................................................................................ 13
IP406 Office Platform ............................................................................................................................14
General .......................................................................................................................................................................14
Expansion Modules ........................................................................................................................................................................... 14
Integral Modules (Optional)............................................................................................................................................................. 14
IP406 Office - Front View ......................................................................................................................................15
Port connections................................................................................................................................................................................. 15
IP406 Office - Rear View .......................................................................................................................................16
Port connections................................................................................................................................................................................. 16
Typical Configurations ...................................................................................................................................................................... 17
IP412 Office Platform ............................................................................................................................18
General .......................................................................................................................................................................18
Expansion Modules ........................................................................................................................................................................... 18
Integral Modules (Optional)............................................................................................................................................................. 18
IP412 Office - Front View ......................................................................................................................................19
Port connections................................................................................................................................................................................. 19
IP412 Office - Rear View .......................................................................................................................................20
Port connections................................................................................................................................................................................. 20
Typical Configurations ...................................................................................................................................................................... 21
Expansion Modules ...............................................................................................................................23
IP400 Digital Terminal 16/30................................................................................................................................23
Front View (30 Port version)........................................................................................................................................................... 23
Rear View (all versions) ................................................................................................................................................................... 23
IP400 Digital Stations 16/30 .................................................................................................................................24
IP400 Phone 8/16/30 ..............................................................................................................................................24
Front View (30 port version) ........................................................................................................................................................... 24
Rear View (all versions) ................................................................................................................................................................... 24
IP400 So8...................................................................................................................................................................25
Front View............................................................................................................................................................................................. 25
Rear View ............................................................................................................................................................................................. 25
IP400 WAN3..............................................................................................................................................................26
Front View............................................................................................................................................................................................. 26
Rear View ............................................................................................................................................................................................. 26
IP400 Analog Trunk 16 ..........................................................................................................................................27
Front View............................................................................................................................................................................................. 27
Rear View ............................................................................................................................................................................................. 27
Country Variants .....................................................................................................................................28
Page 2 - Contents
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Contents - Page 3
IP400 Office Systems .............................................................................................................................................28
Integral Module Kits ................................................................................................................................................29
Trunk Module Kits....................................................................................................................................................29
Power Supplies.........................................................................................................................................................30
IP Office Rack Mounting Kits ............................................................................................................................... 31
Expansion Modules.................................................................................................................................................31
Preparing for Installation.....................................................................................................................32
Introduction ................................................................................................................................................................32
Tools & Parts Required..........................................................................................................................................32
Space requirements................................................................................................................................................33
Environmental requirements ................................................................................................................................33
Power Supply requirements .................................................................................................................................34
Grounding...................................................................................................................................................................35
Protective Ground .............................................................................................................................................................................. 35
Functional Ground ............................................................................................................................................................................. 35
Out of Building Telephone Installations ............................................................................................................36
Rack Mounting Barrier Boxes ........................................................................................................................................................ 37
Installing a New System.......................................................................................................................38
Unpacking ..................................................................................................................................................................38
Initial Assembly.........................................................................................................................................................39
Installation of Integral Modules ...................................................................................................................................................... 40
Installation of Voice Compression Modules (VCM)................................................................................................................. 41
Dual Modem Module ......................................................................................................................................................................... 42
Rack Mounting Assembly Instructions ........................................................................................................................................ 43
IP401 Compact Office Wall Mounting ...............................................................................................................44
IP401 Expansion and Installation of Integral Modules .................................................................................45
Basic System Programming ..............................................................................................................46
Introduction ................................................................................................................................................................46
Programming Tools.................................................................................................................................................46
PC to IP Office LAN Port Connection .......................................................................................................................................... 46
Initial Programming .................................................................................................................................................47
Using the IP Office Installation Wizard:....................................................................................................................................... 47
Using the IP Office Manager Application: .................................................................................................................................. 48
Software Upgrades............................................................................................................................................................................ 49
Telephone Installation ..........................................................................................................................51
Checking Telephones.............................................................................................................................................51
Connecting & Testing IP Office Telephones ............................................................................................................................. 51
Connecting & Checking Two-Wire Telephones ....................................................................................................................... 52
Power Fail Telephones and Sockets ........................................................................................................................................... 52
Wall Mounting 2000 Series Telephones...........................................................................................................53
Wall Mounting 44/4600, 2420 & 6400 Series Telephones..........................................................................55
System Handover....................................................................................................................................56
Checklist .....................................................................................................................................................................56
Safety and Homologation Statements ..........................................................................................57
Lithium Batteries ......................................................................................................................................................57
Lightening Protection/Hazard Symbols.............................................................................................................57
Electromagnetic Interference Information ........................................................................................................58
Federal Communications Commission (FCC) .......................................................................................................................... 58
Canadian Department of Communications (DOC).................................................................................................................. 58
89/336/ EEC (EMC Directive) CISPR 22:1993 including A1 + A2, AS/NZ 3548:1995 (ROW)................................. 58
Trunk Interface Modules ........................................................................................................................................59
Rest Of World (ROW) ....................................................................................................................................................................... 59
USA/Canada........................................................................................................................................................................................ 59
Further Information and Product Updates........................................................................................................60
Support Telephone Numbers ......................................................................................................................................................... 60
Regulatory Instructions for Use ...........................................................................................................................61
IP Office Operation in Australia ..................................................................................................................................................... 61
IP Office Operation in Canada ....................................................................................................................................................... 61
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Contents - Page 3
Page 4 - Contents
IP Office Operation in EU ................................................................................................................................................................ 62
IP Office Operation in New Zealand ............................................................................................................................................ 62
IP Office Operation in USA ............................................................................................................................................................. 62
Technical Data..........................................................................................................................................63
Port Pinouts ...............................................................................................................................................................63
Analog Trunk Ports (RJ45) ............................................................................................................................................................. 63
Power Fail and POT Ports (RJ45) ................................................................................................................................................ 63
DS/DT Ports (RJ45) .......................................................................................................................................................................... 63
ISDN Port – BRI (RJ45) ................................................................................................................................................................... 63
ISDN Port – PRI (RJ45) ................................................................................................................................................................... 64
LAN Port – 10/100 BaseT ............................................................................................................................................................... 64
DTE Port (25 Way or 9 Way D-Type socket) ............................................................................................................................ 64
Audio Port (3.5mm Stereo Jack Socket) .................................................................................................................................... 65
Expansion Port (RJ45 Socket)....................................................................................................................................................... 65
External Control Port (3.5mm Stereo Jack Socket) ................................................................................................................ 65
WAN Port (37 Way D-Type Socket)............................................................................................................................................. 66
Cables .........................................................................................................................................................................67
DTE Cable ............................................................................................................................................................................................ 67
DT Line Cord for Structured Cabling ........................................................................................................................................... 68
PRI/BRI ISDN Cable ......................................................................................................................................................................... 69
LAN Interconnect Cable................................................................................................................................................................... 70
LAN Cable ............................................................................................................................................................................................ 71
LAN Crossover Cable ....................................................................................................................................................................... 72
Expansion Interconnect Cable....................................................................................................................................................... 73
V.24/V.28 WAN Cable ...................................................................................................................................................................... 74
X.21 WAN Cable ................................................................................................................................................................................ 75
V.35 WAN Cable ................................................................................................................................................................................ 76
Telephone Converter Cables ......................................................................................................................................................... 77
Port Safety Classification ......................................................................................................................................78
Compliance with FCC Rules........................................................................................................................................................... 78
Technical Specifications ........................................................................................................................................79
General.................................................................................................................................................................................................. 79
Interfaces .............................................................................................................................................................................................. 79
Protocols ............................................................................................................................................................................................... 80
Internal Data Channels..................................................................................................................................................................... 80
SNMP Functionality ........................................................................................................................................................................... 82
SNMP Agent Configuration............................................................................................................................................................. 82
MIBs Supported .................................................................................................................................................................................. 82
Trap Generation.................................................................................................................................................................................. 83
MIB Loading......................................................................................................................................................................................... 83
HP OpenView Network Node Manager 6.41 and earlier: ..................................................................................................... 83
CastleRock SNMPc 5.1.6c and earlier:....................................................................................................................................... 84
Index .............................................................................................................................................................85
Page 4 - Contents
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Introduction
General - Page 5
Introduction
General
This manual covers the installation of your Avaya IP401/403/406/412 Office equipped with
software release Level 1.0+ through to 2.0+. It is intended for use by installers and
maintainers who have successfully completed the appropriate IP Office training courses.
Ensure that you have read and understood this manual before beginning installation.
For installation instructions for the Avaya IP Office - Small Office Edition, refer to the
separate Installation Manual (available on CD).
Scope of Manual
This manual, for Avaya IP Office systems, covers the following subjects and should be
read in the sequence shown below:
– Avaya IP Office Platforms :
This section provides details of the various Avaya IP Office platforms available.
Illustrations of the front and rear of each unit show what ports/sockets/etc are provided.
Typical configuration examples are also provided in this section. A further section
details the country variants of modules/trunks/integral modules/etc.
– Preparing for and Installing a new system :
These sections provide all the information required and the actions to be performed to
physically install an IP Office, i.e. what tools are required, the environmental/power
requirements, wall mounting, rack mounting, etc. The software installation is covered in
the following section.
– Basic System Programming :
System programming is necessary for configuration and maintenance of the Avaya IP
Office. This manual only covers the installation of the IP Office suite of programs (see
page 46). For full details refer to the Installation Wizard Help files and/or to the
Manuals contained on the documentation CD (supplied with every unit).
– Terminal/Telephone Installation :
This manual details the information required to install telephone but does not detail the
usage and functionality of IP Office terminals/telephones. These details are to be found
in the appropriate User Guides.
The terminals/telephones that are supported by the IP Office are (these are also used
across a number of Avaya platforms:
Avaya 2000 Series
Avaya 2400 Series
Avaya 3600 Series
Avaya 4400 Series
Avaya 4600 Series
Avaya 6400 Series
20AT, 20CC, 2010, 2030, 2050, 20DSS/BLF and 20DT
2420
3616, 3626
4406D, 4412D, 4424D and 4450DSS*
4602, 4602SW, 4620, 4606, 4612 and 4624
6408D+, 6416D+M, 6424D+M and XM24(DSS)
*Caution: See page 68 for wiring details on a 4450DSS module.
– Safety and Homologation Statements :
This provides all the necessary Safety, Homologation Statements and Regulatory
Instructions for Use required. This section also detail where further information,
including other Manuals and support telephone numbers, can be obtained
– Technical Data :
This manual contains information on the Port Pinouts/Safety classifications, cables,
and basic technical specifications only (see page 79). Descriptions of the functionality,
features and performance of the IP Office are covered by the Product Description.
IP401 Compact Office Platform
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Introduction - Page 5
General
Page 6 - General
IP401 Compact Office Platform
General
The IP401 Compact Office system platform is supplied in two variants:
IP401 Compact Office 2 supports:
Two digital and two analog telephones
A BRI ISDN port (2 trunks)
An four port auto-negotiating 10/100 BaseT LAN hub
The IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4 (see page
45).
IP401 Compact Office 4 supports:
Four digital and four analog telephones
Two BRI ISDN ports (4 trunks)
An eight port auto-negotiating 10/100 BaseT LAN hub.
See page 28 for country specific variants.
The auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or up to
eight IP telephones.
The DT ports support Avaya 2000 series telephones. DT ports are set to A-Law PCM
encoding at default but can be programmed to µ-Law PCM encoding.
In addition the IP401 Compact Office can be fitted with any of the following optional
Integral Modules (see page 45):
• WAN Port
This port supports a single synchronous data connection, which can be
X.21, V.35 or V.24.
• Voice Compression Module (VCM5)
Supports VoIP applications (over two of the five channels) using Avaya 4600 IP
telephones connected via LAN ports.
• VME card
Provides memory capacity for embedded voice mail feature.
Page 6 - IP401 Compact Office Platform
General
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP401 Compact Office Platform
IP401 Compact Office - Front View - Page 7
IP401 Compact Office - Front View
DT Ports 1-4
Green LEDs - Terminal connected
Yellow LEDs – Status of ISDN/WAN links
LAN Ports 1-8
Solid Green LED - LAN OK
Flashing Green - LAN OK and active
Yellow LED on – 100Mbps operation
Yellow LED 0ff - 10Mbps operation
Phone Ports 1 -4
(POTS)
Unit Status LED
Red = Alive but not initiated
Green = Running OK
LAN Port 4
(Cascade Port)
Cascade Switch
(for Port 4)
Note: The IP Compact Office DT4 is shown above. The IP Compact Office DT2 does not
have the top row (labeled 3 DT 4, 3 POT 4, 5 LAN 6 and 7 LAN 8) of RJ45 ports
fitted.
Port connections
• DT Ports: DT ports are used for connection to Avaya 2000 series telephones (see
page 5) and support either A-Law or µ-Law PCM encoding (default A-Law). Using DT
Line Cords (see page 68) and standard structured wiring, these RJ45 ports can be
extended to the required telephone location. In addition, converters can be used to
provide BT New Plan sockets (431A/631A) if required (see page 77). When telephones
are equipped with line cords that terminate in RJ11 plugs, then pin-to-pin RJ11/RJ45
adapters should be used.
• Plain Ordinary Telephone (POT) Ports: These ports are used for connection to
standard analog telephones, fax machines and modems. These ports must not be
used for connection to trunks. Using standard structured wiring, these RJ45 ports can
be extended to the required telephone location. Converters can be used to provide BT
New Plan sockets (431A/631A) if required (see page 77). When telephones are
equipped with line cords that terminate in RJ11 plugs, then pin-to-pin RJ11/RJ45
adapters should be used.
• LAN Ports: The auto-negotiating 10/100 BaseT LAN hub ports are used for PC and
server connectivity. They can also be used to connect to IP telephones (Avaya 4600 IP
series).
LAN ports allow information relating to incoming and outgoing telephone calls to be
forwarded to PC based applications. They also provide access to the router
functionality/configuration of the IP401 Compact Office platform for both data and Voice
over IP (VoIP) calls. The auto-negotiating 10/100 BaseT LAN hub ports support a
single MAC address only (printed on base of unit).
Where more than eight LAN connections are required, the fourth LAN port can be used
for cascading to other hubs. The Cascade pushbutton to the right of this port is used to
set the mode. When the Cascade switch is in the out position the port can be
connected to another hub without the need for a crossover cable, i.e. the port is an MDI
type port. When the Cascade switch is in the in position the port can be connected
directly to a PC.
Cables
IP401 Compact Office 2 is supplied with one red CAT5E cable. The Compact Office 4 is
supplied with two red CAT5E cables. For Port Pinouts and Cables, refer to pages 63 and
67 respectively.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP401 Compact Office Platform - Page 7
IP401 Compact Office - Front View
Page 8 - IP401 Compact Office - Rear View
IP401 Compact Office Platform
IP401 Compact Office - Rear View
DC Power I/P Socket
EXT
O/P
DC I/P
- C +
USB Interface Socket
Vents
WAN
DTE
BRI 1
USB
AUDIO
BRI 2
24V DC
2A
External O/P Socket
WAN Port BRI Ports
DTE Port
Slot for VME Card
Audio I/P Socket
Notes: 1. The IP401 Compact Office 4 is shown above; the WAN port is optional.
2. On an IP401 Compact Office 2, the WAN port is optional and BRI 1 is not
fitted. (See pages 28 and 45 for upgrade kits and expansion instructions
respectively).
3. The IP401 Compact Office can be wall mounted (see page 44).
Port connections
• External O/P Socket: Allows externally powered circuits to be controlled via a single
3.5mm stereo jack socket.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• DTE Port: A 25-way D-type socket. Used for connection to PCs, servers and EFTPOS
terminals.
• BRI Ports: Two BRI trunk interface ports are fitted on an IP401 Compact Office 4 and
only one on an IP401 Compact Office 2; providing four and two trunks respectively.
See page 45 for expansion and page 28 for country specific variants.
• WAN Port: This port supports a single synchronous data connection, which can be
X.21, V.35 or V.24. The selection of the required interface is automatically determined
from the pin-out of the cable plugged into the ‘WAN’ port. This cable must be
connected before power is applied for auto detection to work. Connection to a Digital
Leased Circuit is made by connecting the WAN port on the rear of the unit to the
existing Network Terminating Unit (NTU) via the appropriate X.21, V.35 or V.24 cable.
See pages 74, 75 and 76 for cable details and page 66 for port details.
• USB Interface: This port may only be used by trained maintenance personnel using
static protection precautions. Used for connection to a PC or server, allowing it to
utilize the IP401 Office as a Terminal Adapter (TA).
• Audio I/P Socket: A single 3.5mm stereo or mono jack socket that enables input from
an external 'Music-on-Hold' source.
Port Pinouts and Cables
For Port Pinouts and Cables, refer to pages 63 and 67 respectively.
Page 8 - IP401 Compact Office Platform
IP401 Compact Office - Rear View
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP401 Compact Office Platform
IP401 Compact Office - Rear View - Page 9
Typical Configuration
Scenario:
A customer requiring a voice and data solution for a warehousing facility remote from a
regional office. Three administrators and two pickers staff the warehouse.
This configuration provides support for four Avaya 2000 series digital telephones, one for
each of the administrators, leaving a spare port for future growth. Up to four analog
telephones (POTS), two of which support a DECT wireless solution to allow the pickers
freedom of movement, with one of the remaining ports being used for a fax machine.
The eight port 10/100M Hub allows the local PCs and Printers to be networked.
Connectivity for all voice and data traffic between the Warehouse and the regional office is
carried over the optional IP401 WAN interface using Voice over IP and standards based
compression (through the optional IP400 VCM 5 media card). Two ISDN ports allow up to
four simultaneous calls to the public network.
Kit List
IP401 Compact Office DT4
IP401 Compact Office WAN Expansion
IP400 Office Voice Compression Module 5
2 x 2030 Display Terminals
EXT
O/P
DC I/P
- C +
24V DC
2A
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
WAN
DTE
BRI 1
USB
AUDIO
BRI 2
IP401 Compact Office Platform - Page 9
IP401 Compact Office - Rear View
Page 10 - General
IP403 Office Platform
IP403 Office Platform
General
The IP403 Office base unit supports up to eight digital and two analog telephones. This
can be expanded, by use of 3 additional extension modules, to a max. of 100 extensions.
Two variants are available and are equipped as follows:
• DT ports - support Avaya 2000 series telephones.
• DS ports - support Avaya 6400, 2420 series and/or Avaya 4400 series telephones.
Both ports can be set for either µ-Law or A-Law PCM encoding. At default DT ports are
set to A-Law and DS ports are set to µ-Law. However, these can be switched in software
(refer to the Administration Manager Manual for details).
Connection to trunks is via one* of the following integral interface modules:- Single PRI E1 (30 trunks) or Single PRI T1 (23B+1D or 24B trunks - USA only) or
- Quad BRI (8 trunks) or Analog 4 (loop start trunks).
*If Analog 4 modules are used, a second module can be fitted in Slot A.
See page 40 for installation and page 28 for country specific variants.
An eight port auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or
up to eight IP telephones. (Where IP telephones are to be used, the hub should be
connected to a suitable LAN switch with QoS capabilities.)
Expansion Modules
Optional Expansion Modules (see page 23) allow the IP403 Office to be expanded to
100 extensions. These modules (with the exception of the WAN3 – see below) are
connected via the Expansion Port sockets that are located on the back of each unit. Up to
3, in any combination, of the following Expansion Modules can be supported by the
IP403 Office base unit.
• IP400 Digital Terminal 16/30 or Digital Station 16/30: Two variants of both (16 or 30
extensions) for digital telephones (see page 23). Hence, if all 3 extension modules are
IP400 Digital Terminal/Station 30s, then the maximum of 100 extensions will consist of
90 digital extensions, plus the base unit's 2 analog extensions and 8 digital extensions.
• IP400 Phone 8/16/30: Three variants (8, 16 or 30 extensions) for analog telephones
(see page 24). Hence, if all 3 extension modules are IP400 Phone 30s, then the
maximum of 100 extensions will consist of 90 analog extensions, plus the base unit's 2
analog extensions and 8 digital extensions.
• IP400 So8: An S-bus module that provides 8 Basic Rate ISDN interfaces
(see page 25).
• IP400 WAN3: Provides support for a further 3 digital leased line (WAN) connections
(see page 26). These expansion modules are connected to the IP403 Office unit via
one of the LAN Ports located on the front of each unit.
• IP400 Analog Trunk 16: Provides support for up to 16 Loop Start or Ground Start
analog trunks (see page 27). Two power fail sockets are also provided.
Integral Modules (Optional)
In addition the IP403 Office can be fitted with either or both of the following optional
Integral Modules (see pages 41 and 42):
• Voice Compression Module (VCM): Supports VoIP applications including trunking
and support for IP telephones. Available in 5,10 and 20 channel variants.
• Dual Modem Module: Allows termination of two simultaneous analog modem calls up
to and including 56kbps.
Page 10 - IP403 Office Platform
General
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP403 Office Platform
IP403 Office - Front View - Page 11
IP403 Office - Front View
Yellow LEDs
LEDs 1-3 = Expansion Ports 1-3 status
LEDs 4-7 = ISDN 1-4 status
LED 8 = WAN status
Green LED
Solid Green LED - LAN OK
Flashing Green - LAN OK and active
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Yellow LED
On - 100Mbps operation
0ff - 10Mbps operation
Yellow LED
LAN Collision
Green LEDs
Terminal connected
DT or DS Ports 1-8
Analog Telephone Ports 1& 2
(POTs)
LAN Ports 1-8
Port 8
(Cascade port)
Cascade Switch
For port eight
Port connections
• DT/DS Ports
- DT ports are for connection to Avaya 2000 series telephones (see page 5).
- DS ports are for connection to Avaya 4400, 2420 and/or 6400 series telephones
(see page 5).
At default DT ports are set to A-Law PCM encoding and DS ports to either A-Law or µLaw PCM encoding (see page 28). However, both ports can be switched in software refer to the Administration Manager Manual for details).
Using DT Line Cords (see page 68) and standard structured wiring, these RJ45 ports
can be extended to the required telephone location. In addition, converters can be
used to provide BT New Plan sockets (431A/631A) if required (see page 77). When
telephones are equipped with line cords that terminate in RJ11 plugs, then pin-to-pin
RJ11/RJ45 adapters should be used.
• Plain Ordinary Telephone (POTS) Ports: These two ports are used for connection to
standard analog telephones, fax machines and modems. They must not be connect to
trunks. Using standard structured wiring, these RJ45 ports can be extended to the
required telephone location. Converters can be used to provide BT New Plan sockets
(431A/631A) if required (see page 77). When devices are equipped with line cords that
terminate in RJ11 plugs, then pin-to-pin RJ11/RJ45 adapters should be used.
• LAN Ports: The eight auto-negotiating 10/100 BaseT LAN hub ports are used for PC
and server connectivity. They can also be used to connect to the optional IP400 WAN3
Expansion Module (see page 26) and IP telephones. LAN ports allow information
relating to incoming and outgoing telephone calls to be forwarded to PC based
applications. They also provide access to the router functionality/configuration of the
IP403 Office platform for both data and Voice over IP (VoIP) calls. (Where IP telephony
is required, a suitable switch LAN switch with QoS capabilities.) This eight port autonegotiating 10/100 BaseT LAN hub has a single MAC address (printed on the base of
the unit).
Where more than eight LAN connections are required, the eighth LAN port can be used
for cascading to other hubs. The Cascade pushbutton to the right of this port is used to
set the mode. When the Cascade switch is in the out position the port can be
connected to another hub without the need for a crossover cable, i.e. the port is an MDI
type port. When the Cascade switch is in the in position the port can be connected
directly to a PC.
Cables
IP403 Office DT PRI 30 E1 & DS PRI 24 T1 are supplied with one red CAT5E cable.
IP403 Office DT BRI 8 & DS Analog 4 are supplied with four red CAT5E cables. For Port
Pinouts and Cables, refer to pages 63 and 67 respectively.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP403 Office Platform - Page 11
IP403 Office - Front View
Page 12 - IP403 Office - Rear View
IP403 Office Platform
IP403 Office - Rear View
DTE Port
WAN Port
USB Interface Socket
Expansion Ports 1-3
Audio I/P Socket
DC Power I/P Socket
EXT
O/P
DC I/P
- C +
WAN
DTE
1
EXPANSION
2
3
AUDIO
24V DC
2A
Slot B
Slot A
External O/P Socket
Slot A is normally blank, but can
contain an ANALOG Trunk Module
1
ANALOG TRUNK
2
3
4
Slot B can contain either an ANALOG
or BRI or PRI Trunk Module
BRI
1
2
3
4
PRI
Port connections
• External O/P Socket: Two relay ports that allow externally powered circuits to be
controlled via a single 3.5mm stereo jack socket.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with equipment).
• DTE Port: A 25-way D-type socket. Used for connection to PCs, servers and EFTPOS
devices or terminals.
• BRI/PRI/ANALOG Ports: The trunk interface modules are fitted into either Slot A or
Slot B as follows:
Slot A Quad Analog: 4 trunks (see page 35 for grounding)
Slot B Quad Analog: 4 trunks (see page 35 for grounding)
PRI E1/PRI E1-R2: 30 trunks
PRI T1: 24B trunks or 23B+1D trunks (see page 35 for grounding)
Quad BRI: 8 trunks.
PRI T1 trunks support both ISDN and Analog emulation. The default setting is 23B+1D
and is switchable in the installation software to provide 24B trunks.
See page 40 for installation, page 29 for country specific variants and page 35 for
grounding.
• WAN Port: This port supports a single synchronous data connection, which can be
X.21, V.35 or V.24. The selection of the required interface is automatically determined
from the pin-out of the cable plugged into the ‘WAN’ port. This cable must be
connected before power is applied for auto detection to work. Connection to a Digital
Leased Circuit is made by connecting the WAN port on the rear of the unit to the
existing Network Terminating Unit (NTU) via the appropriate X.21, V.35 or V.24 cable.
See pages 74, 75 and 76 for cable details and page 66 for port details. These
interfaces are identical to those on the WAN3 Extension Module (see page 26).
• USB Interface: Used for connection to a PC or server, allowing it to utilize the IP403
Office as a Terminal Adapter (TA).
• Expansion Ports 1-3: Used to provide access to the optional Expansion Modules
(see page 23) which allow the IP403 Office to be expanded to 100 extensions
(see page 10).
• Audio I/P Socket: A single 3.5mm stereo or mono jack socket that enables input from
an external 'Music-on-Hold' source.
Port Pinouts and Cables
• For Port Pinouts and Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
Page 12 - IP403 Office Platform
IP403 Office - Rear View
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP403 Office Platform
IP403 Office - Rear View - Page 13
Typical Configuration
Scenario:
A customer with sophisticated telephony requirements, needing 30 exchange lines and 80
Display Terminals.
This configuration provides support for 98 Avaya 20 series digital telephones (18 spare for
growth) and a single Primary Rate ISDN connection. If growth beyond 18 users or
additional line capacity were anticipated, the IP406 Office would be considered more
appropriate. Typically, a business of this size would have a data network built using LAN
switches such as the Avaya Cajun range. The IP403 Compact Office would be connected
to the data network through its integral 8 port Hub, providing all users access to the
Internet and IP Office productivity applications.
Kit List
IP403 Office DT PRI 30 E1
3 x IP400 Digital Terminal Module 30
80 x 2030 Display Terminals
DC I/P
- C +
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
WAN
DTE
PRI
EXT
O/P
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
1
EXPANSION
2
3
AUDIO
24V DC
2A
Slot A
Slot B
IP403 Office Platform - Page 13
IP403 Office - Rear View
Page 14 - General
IP406 Office Platform
IP406 Office Platform
General
The IP406 Office base unit supports up to 180 extensions by using up to 6 Expansion
modules. Connection to trunks is via any two of the following integral interface modules as
follows:- Single PRI E1/PRI E1-R2 (30 trunks) or
- Single PRI T1 (23B+1D or 24B trunks - USA only) or
- Quad BRI (8 trunks) or
- Analog 4 (loop start).
See page 40 for installation and page 28 for country specific variants.
An eight port auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or
up to eight IP telephones.
(Where IP telephones are to be used a suitable LAN switch with QoS capabilities, should
be used).
Expansion Modules
Optional Expansion Modules (see page 23) allow the IP406 Office to be expanded to
180 extensions. These modules (with the exception of the WAN3 – see below) are
connected via the Expansion Port sockets that are located on the back of each unit.
Up to six, in any combination, of the following Expansion Modules can be supported by
the IP406 Office base unit.
• IP400 Digital Terminal 16/30 or Digital Station 16/30: Two variants of both (16 or 30
extensions) for digital telephones (see page 23).
Hence, six IP400 Digital Terminal/Station 30s will allow a maximum of 180 digital
extensions.
• IP400 Phone 8/16/30: Three variants (8, 16 or 30 extensions) for analog telephones
(see page 24).
Hence, six IP400 Phone 30s will allow a maximum of 180 analog extensions.
• IP400 So8: An S-bus module that provides 8 Basic rate ISDN interfaces
(see page 25).
• IP400 WAN3: Provides support for a further 3 digital leased line (WAN) connections
(see page 26). These expansion modules are connected to the IP403 Office unit via
one of the LAN Ports located on the front of each unit.
• IP400 Analog Trunk 16: Provides support for up to 16 Loop Start or Ground Start
analog trunks (see page 27). Two power fail sockets are also provided.
Integral Modules (Optional)
In addition the IP406 Office can be fitted with either or both of the following optional
Integral Modules (see pages 41 and 42):
• Voice Compression Module (VCM)
Supports VoIP applications including trunking and support for IP telephones. Available
in 5, 10 and 20 channel variants.
• Dual Modem Module
Allows termination of two simultaneous analog modem calls up to and including
56kbps.
Page 14 - IP406 Office Platform
General
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP406 Office Platform
IP406 Office - Front View - Page 15
IP406 Office - Front View
Expansion Ports 1
Green Status LEDs
ISDN Ports 1
Green Status LEDs
WAN Port
Green Status LED
Green LED
Solid Green LED - LAN OK
Flashing Green - LAN OK and active
Yellow LED
LAN Collision
Unit Status
Red = Alive but not initiated
Green = Running OK
Yellow LED
On - 100Mbps operation
0ff - 10Mbps operation
Port 8
(Cascade Port)
LAN Ports 1-8
Cascade Switch for Port 8
Port connections
• LAN Ports
The eight auto-negotiating 10/100 BaseT LAN hub ports are used for PC and server
connectivity. They can also be used to connect to the optional IP400 WAN3 Expansion
Module (see page 26) and IP telephones.
LAN ports allow information relating to incoming and outgoing telephone calls to be
forwarded to PC based applications. They also provide access to the router
functionality/configuration of the IP406 Office platform for both data and Voice over IP
(VoIP) calls. (Where IP telephony is required, the hub must be connected to a suitable
LAN switch with QoS capabilities.) This eight port auto-negotiating 10/100 BaseT LAN
hub supports a single MAC address only (printed on the base of the module).
Where more than eight LAN connections are required, the eighth LAN port can be used
for cascading to other hubs. The Cascade pushbutton to the right of this port is used to
set the mode. When the Cascade switch is in the out position the port can be
connected to another hub without the need for a crossover cable, i.e. the port is an MDI
type port. When the Cascade switch is in the in position the port can be connected
directly to a PC.
Cables
IP406 Office PRI 30 E1 & PRI 24 T1 are supplied with one red CAT5E cable. IP406 Office
Analog 4 is supplied with four red CAT5E cables. IP406 Office BRI 16 is supplied with
eight red CAT5E cables. For Port Pinouts and Cables, refer to pages 63 and 67
respectively.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP406 Office Platform - Page 15
IP406 Office - Front View
Page 16 - IP406 Office - Rear View
IP406 Office Platform
IP406 Office - Rear View
EXT
O/P
DC I/P
- C +
WAN Port
DTE Port
DC Power I/P Socket
DTE
Expansion Ports 1-6
WAN
1
2
EXPANSION
3
4
5
6
AUDIO
24V DC
2A
Slot B
Slot A
External O/P Socket
Slots A and B can contain any combination of
ANALOG or BRI or PRI Trunk Modules
(Slot B must be used first)
1
ANALOG TRUNK
2
3
4
BRI
1
2
3
4
Audio I/P Socket
PRI
Port connections
• External O/P Socket: Two relay ports that allow externally powered circuits to be
controlled via a single 3.5mm stereo jack socket.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• DTE Port: A 25-way D-type socket. Used for connection to PCs, servers and EFTPOS
terminals.
• BRI/PRI/ALOG Ports: The trunk interface modules are fitted into either Slots A or B
and can consist of any combination of:
- Quad Analog - 4 trunks (see page 35 for grounding)
- PRI E1/PRI E1-R2: 30 trunks
- PRI T1: 24B trunks or 23B+1D trunks (see page 35 for grounding)
- Quad BRI: 8 trunks.
PRI T1 trunks support both ISDN and Analog emulation. The default setting is 23B+1D
and is switchable in the installation software to provide 24B trunks.
See page 40 for installation, page 29 for country specific variants and page 35 for
grounding.
• WAN Port: This port supports a single synchronous data connection, which can be
X.21, V.35 or V.24. The selection of the required interface is automatically determined
from the pin-out of the cable plugged into the ‘WAN’ port. This cable must be
connected before power is applied for auto detection to work. Connection to a Digital
Leased Circuit is made by connecting the WAN port on the rear of the unit to the
existing Network Terminating Unit (NTU) via the appropriate X.21, V.35 or V.24 cable.
See pages 74, 75 and 76 for cable details and page 66 for port details. These
interfaces are identical to those on the WAN3 Extension Module (see page 26).
• Expansion Ports 1-6: Used to provide access to the optional Expansion Modules
(see page 23) which allow the IP406 Office to be expanded to 180 extensions (see
page 14).
• Audio I/P Socket: A single 3.5mm stereo or mono jack socket that enables input from
an external 'Music-on-Hold' source.
Port Pinouts and Cables
• For Port Pinouts and Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
Page 16 - IP406 Office Platform
IP406 Office - Rear View
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP406 Office Platform
IP406 Office - Rear View - Page 17
Typical Configurations
Scenario 1:
A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 channels).
The IP406 Office BRI 16 with two IP400 Office Phone 30 modules provides the required
line and extension capacity. Through the use of PhoneManager Lite the functionality
provided by the Analog Telephones is greatly enhanced. Expansion capability for an
additional 4 Modules allows the system to be expanded to a full 180 extensions.
Additional lines can be added by replacing one of the BRI interfaces for a Primary rate.
Kit List
IP406 Office BRI 16
2 x IP400 Office Phone Module 30
DC I/P
- C +
DTE
EXPANSION
DTE
EXPANSION
24V DC
2A
DC I/P
- C +
24V DC
2A
EXT
O/P
DC I/P
- C +
DTE
WAN
BRI
1
24V DC
2A
2
3
1
BRI
4
1
2
3
2
EXPANSION
3
4
5
6
4
AUDIO
Slot B
Slot A
Scenario 2:
A business requiring 180 analog Telephones and 60 lines.
The configuration illustrates a fully configured IP406 Office providing 180 extensions and
60 trunks. Factory shipped with a single PRI the system is fitted with an extra trunk card in
its spare slot to provide the additional 30 lines.
Kit List
IP406 Office PRI 30 E1 fitted with an additional IP400 IP PRI E1 trunk card
6 x IP400 Office Phone Module 30
DC I/P
- C +
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
EXT
O/P
DC I/P
- C +
24V DC
2A
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
DTE
WAN
PRI
Slot A
2
4
1
3
EXPANSION
6
8
10
12
9
11
PRI
AUDIO
5
7
Slot B
IP406 Office Platform - Page 17
IP406 Office - Rear View
Page 18 - General
IP412 Office Platform
IP412 Office Platform
General
The IP412 Office base unit supports up to 360 extensions by using up to12 Expansion
modules. Connection to trunks is via a combination of any of the following integral
interface modules :-
Single or Dual PRI E1/PRIE1-R2 (30 or 60 trunks respectively)
Single or Dual PRI T1 (24 or 48 trunks respectively - USA only)
Quad BRI (8 trunks)
Analog 4 (4 loop start trunks)
See page 40 for installation and page 28 for country specific variants.
Dual independent auto-negotiating 10/100 BaseT Ethernet ports provide segmented
access (allows a firewall break to be used) to the LAN.
(Where IP telephones are to be used a suitable LAN switch with QoS capabilities, must be
used.)
Expansion Modules
Optional Expansion Modules (see page 23) allow the IP412 Office to be expanded to a
maximum of 360 digital or analog extensions. The Expansion Modules (with the exception
of the WAN3 – see below) are connected via the Expansion Port sockets that are located
on the back of each unit.
Up to twelve, in any combination, of the following Expansion Modules can be supported
by the IP412 Office base unit provided that the maximum number of extensions does not
exceed 360.
• IP400 Digital Terminal 16/30 or Digital Station 16/30: Two variants of both (for 16 or
30 extensions) for digital telephones (see page 23). Hence, twelve IP400 Digital
Terminal/Station modules can be fitted to allow a maximum of 360 digital extensions.
• IP400 Phone 8/16/30: Three variants (for 8, 16 or 30 extensions) for analog
telephones (see page 24). Hence, twelve IP400 Phone modules can be fitted to allow a
maximum of 360 analog extensions.
• IP400 So8: An S-bus module that provides 8 Basic rate ISDN interfaces
(see page 25).
• IP400 WAN3: Provides support for a further 3 digital leased line (WAN) connections
(see page 26). These expansion modules are connected to the IP403 Office unit via
one of the LAN Ports located on the front of each unit.
• IP400 Analog Trunk 16: Provides support for up to 16 Loop Start or Ground Start
analog trunks (see page 27). Two power fail sockets are also provided.
Integral Modules (Optional)
In addition the IP412 Office can be fitted with either or both of the following optional
Integral Modules (see pages 41 and 42):
• Voice Compression Module (VCM)
Provides VoIP applications including trunking and support for IP telephones. Available
in 5, 10, 20 and 30 channel variants. The IP412 Office can have two VCMs (of any
type).
• Dual Modem Module
Allows termination of two simultaneous analog modem calls at speeds up to and
including 56kbps (V.90).
Page 18 - IP412 Office Platform
General
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP412 Office Platform
IP412 Office - Front View - Page 19
IP412 Office - Front View
Expansion Ports 1-12
WAN Port
Green Status LEDS
Green Status LED
Unit Status LED
Red = Alive but not initiated
Green = Running OK
LAN Ports 1-2
Trunk Ports 1-8
Green Status LEDS
Port connections
• LAN Ports: The segmented dual independent auto-negotiating 10/100 BaseT Ethernet
ports are used for PC and server connectivity. They can also be used to connect to the
optional IP400 WAN3 Expansion Module (see page 26) and IP telephones.
Information relating to incoming and outgoing telephone calls can be forwarded to PC
based applications via these ports. These segmented Ethernet ports support separate
IP and MAC addresses and hence a Firewall break may be implemented. They also
provide access to the router functionality/configuration of the IP412 Office platform for
both data and Voice over IP (VoIP) calls. (Where IP telephony is required, a suitable
switch LAN switch with QoS capabilities.)
Cables
IP412 Office DT PRI 30 E1 & DS PRI 24 T1 are supplied with one red CAT5E cable.
IP412 Office DT PRI60 E1 & PRI48 T1 are supplied with two red CAT5E cables. For Port
Pinouts and Cables, refer to pages 63 and 67 respectively.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP412 Office Platform - Page 19
IP412 Office - Front View
Page 20 - IP412 Office - Rear View
IP412 Office Platform
IP412 Office - Rear View
DC Power I/P Socket
DC I/P
- C +
EXT
O/P
WAN Port
DTE Port
DTE
Expansion Ports 1-12
2
4
1
3
EXPANSION
6
8
10
12
WAN
AUDIO
24V DC
2A
Slot A
External O/P Socket
ANALOG TRUNK
2
3
4
7
9
11
Slot B
Slots A and B can contain any combination of
ANALOG or BRI or PRI Trunk Modules
Slot B must be used first
1
5
BRI
1
2
3
4
Audio I/P Socket
PRI
Port connections
• External O/P Socket
Two relay ports that allow externally powered circuits to be controlled via a single
3.5mm stereo jack socket.
• DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
• DTE Port
A 9-way D-type socket. Used for connection to PCs, servers and EFTPOS terminals.
• BRI/PRI/ALOG Ports
The trunk interface modules are fitted into either Slots A or B as follows:
Slot A - Quad Analog: 4 trunks (see page 35 for grounding)
- Quad BRI: 8 trunks
- Single or Dual PRI E1/E1-R2: 30 or 60 trunks respectively
- Single or Dual PRI T1: 24B/ 23B+1D or 48B/46B+2D trunks respectively
(see page 35 for grounding).
Slot B - Single or Dual PRI E1/E1-R2: 30 or 60 trunks respectively
- Single or Dual PRI T1: 24B/ 23B+1D or 48B/46B+2D trunks respectively
(see page 35 for grounding).
PRI T1trunks support both ISDN and Analog emulation. The default setting is 23B+1D
(46B+2D) and is switchable in the installation software to become a 24B (48B) trunk.
See page 40 for installation, page 29 for country specific variants and page 35 for
grounding.
• WAN Port: This port supports a single synchronous data connection, which can be
X.21, V.35 or V.24. The selection of the required interface is automatically determined
from the pin-out of the cable plugged into the WAN port. This cable must be connected
before power is applied for auto detection to work. Connection to a Digital Leased
Circuit is made by connecting the WAN port on the rear of the unit to the supplied
Network Terminating Unit (NTU) via the appropriate X.21/V.35 /V.24 cable. See pages
74, 75 and 76 for cable details and page 66 for port details. These interfaces are
identical to those on the WAN3 Extension Module (see page 26).
• Expansion Ports 1-12: Used to provide access to either:
- optional Expansion Modules which allow the IP412 Office to be expanded to 256
extensions (see page 18).
- additional ISDN or WAN interfaces.
• Audio I/P Socket: A single 3.5mm stereo or mono jack socket that enables input from
an external 'Music-on-Hold' source.
Port Pinouts and Cables
•
For Port Pinouts and Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
Page 20 - IP412 Office Platform
IP412 Office - Rear View
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP412 Office Platform
IP412 Office - Rear View - Page 21
Typical Configurations
Scenario 1:
A business requiring 180 Display Telephones and 96 Digital lines with 20 Analog lines for
fall back purposes in the event of the T1 service failing.
The configuration illustrates a fully configured IP412 Office providing 180 extensions and
96 digital trunks (4 x T1) and two IP400 Office Analog Trunk 16 modules offering capacity
of up to 32 analog trunk lines. Factory shipped with a single Dual PRI T1 interface, the
system is fitted with an extra trunk card in its spare slot to provide the additional 48 lines.
Kit List
IP412 Office PRI 48 T1
6 X IP400 Office Digital Station 30 Module
2 x IP400 Office Analog Trunk 16
180 x Avaya 6412 Digital Terminals
DC I/P
- C +
PF1
PF2
EXPANSION
PF1
PF2
EXPANSION
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
DTE
EXPANSION
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
DC I/P
- C +
24V DC
2A
EXT
O/P
DC I/P
- C +
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
DTE
WAN
PRI
2
4
1
3
EXPANSION
6
8
10
12
PRI
AUDIO
24V DC
2A
Slot A
5
7
9
11
Slot B
IP412 Office Platform - Page 21
IP412 Office - Rear View
Page 22 - IP412 Office - Rear View
IP412 Office Platform
Scenario 2:
A Business requiring 90 IP hardphones, 90 IP softphones and 60 lines.
This configuration illustrates an IP412 Office PRI 60 E1 fitted with two optional IP400
Office Voice Compression Module 20s. These two internally fitted cards allow up 40
simultaneous calls to external parties, as they are only used when an IP extension is
calling a non-IP telephone or line. If less ‘Gateway’ed calls are required, one of the 20
channel cards could be substituted for a smaller variant.
The IP Office softphone is ‘iPhoneManager Pro’ which requires two types of Licence Keys
which allow PhoneManager Lite, supplied as standard, to run as IP Extensions.
Kit List
IP412 Office PRI 60 E1fitted with two optional IP400 Voice Compression Module 20s,
90 x 4612 IP Hardphones
- IP400 PhoneManager Pro RFA
- IP400 iPhoneManager Pro RFA 50
- IP400 iPhoneManager Pro RFA 40 (50+40 = 90)
DC I/P
- C +
EXT
O/P
DTE
4
1
3
EXPANSION
6
8
10
12
AUDIO
24V DC
2A
Slot A
Page 22 - IP412 Office Platform
IP412 Office - Rear View
2
W AN
5
7
9
11
Slot B
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules
IP400 Digital Terminal 16/30 - Page 23
Expansion Modules
Dependent upon configuration requirements, combinations of the following Expansion
Modules are used with IP Office platforms. With the exception of the WAN3 module (see
page 26), all of these Expansion Modules are connected to the Expansion Ports of an IP
Office platform using Expansion Interconnect Cables (see page 73).
IP400 Digital Terminal 16/30
Front View (30 Port version)
Unit Status LED
Red = Alive but not initiated
Green = Running OK
DT Ports 17 - 24
Green LED
Connection OK
Note:
DT Ports 1 -8
Yellow LED
(not used)
DT Ports 25 - 30
DT Ports 9 - 16
The IP400 Digital Terminal 16 Expansion Module is only equipped with the
bottom row of ports (1-16).
Port connections
• DT ports are used for connection to Avaya 2000 series telephones (see page 5) and
support either A-Law or µ-Law PCM encoding. Both DT and DS ports can be set for
either µ-Law or A-Law PCM encoding. At default both types of port are set to µ-Law but
can be switched, in software, to A-Law (refer to the Administration Manager Manual for
details).
Using DT Line Cords (see page 68) and standard structured wiring, these RJ45 ports
can be extended to the required telephone location. In addition, converters can be
used to provide BT New Plan sockets (431A/631A) if required (see page 77). When
devices are equipped with line cords that terminate in RJ11 plugs, then RJ11/RJ45
adapters should be used.
Rear View (all versions)
DC Power I/P Socket
DC I/P
- C +
DTE Port
DTE
Expansion Port
EXPANSION
24V DC
2A
Port connections
• Expansion Port: Used to connect a Digital Terminal Expansion Module to the
Expansion Port of an IP Office platform.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• DTE Port: A 25-way D-type socket. Used for connection to PC (diagnostics only).
Cables
All IP400 Office Digital Terminal/Digital Station variants are supplied with one blue
Expansion Interconnect cable. For Port Pinouts and Cables, refer to pages 63 and 67
respectively.
Functional Earth
For Functional Earth connections see page 35.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules - Page 23
IP400 Digital Terminal 16/30
Page 24 - IP400 Digital Stations 16/30
Expansion Modules
IP400 Digital Stations 16/30
The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal
Expansion Module (see page 23) with the exception that the Ports are labeled DS not DT
and support Avaya 6400, 2420 or 4400 series telephones.
IP400 Phone 8/16/30
Front View (30 port version)
Phone Ports 17 - 24
Phone Ports 1 - 8
Phone Ports 25 - 30
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Phone Ports 9 - 16
Notes: The IP400 Phone 8 variant is only equipped with the bottom left row of ports.
The IP400 Phone 16 variant is only equipped with the bottom row of ports.
Port connections
• Plain Ordinary Telephone (POT) Ports: These ports are used for connection to
standard analog telephones, fax machines and modems. Using standard structured
wiring, these RJ45 ports can be extended to the required telephone location.
Converters can be used to provide BT New Plan sockets (431A/631A) if required (see
page 77). When devices are equipped with line cords that terminate in RJ11 plugs,
then RJ11/RJ45 adapters should be used.
• All analog telephones must conform to the port specification (see page 79).
Rear View (all versions)
DC Power I/P Socket
DC I/P
- C +
DTE Port
DTE
Expansion Port
EXPANSION
24V DC
2A
Port connections
• Expansion Port: Used to connect a Phone Expansion Module to the Expansion Ports
of an IP Office platform.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• DTE Port: A 25-way D-type socket. Used for connection to PC (diagnostics only).
Cables
All IP400 Office Phone variants are supplied with one blue Expansion Interconnect cable.
For Port Pinouts and Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
Page 24 - Expansion Modules
IP400 Digital Stations 16/30
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules
IP400 So8 - Page 25
IP400 So8
The So8 Module is only applicable to countries that support the ETSI signaling protocol
(see page 31).
Front View
Yellow LED
Activity Indicator
Green LED
Connection OK
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Phone Ports 1 - 8
Port connections
• BRI Ports: These are 64k ISDN BRI S-Bus ports and are used for connection to ISDN
Telephones, Group 4 faxes, Video conferencing units, etc.
WARNING:
BRI phone ports 1-8 must not be connected to the external ISDN Connections.
Rear View
DC Power I/P Socket
DC I/P
- C +
DTE Port
DTE
Expansion Port
EXPANSION
24V DC
2A
Port connections
• Expansion Port
Used to connect a So8 Module to the Expansion Ports of an IP Office platform.
• DC Power I/P Socket
Socket for the external 24V DC unregulated power supply (supplied with kit).
• DTE Port
A 25-way D-type socket. Used for connection to PC (as a diagnostic aid).
Cables
IP400 So8 is supplied with one blue Expansion Interconnect cable. For Port Pinouts and
Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules - Page 25
IP400 So8
Page 26 - IP400 WAN3
Expansion Modules
IP400 WAN3
Front View
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Yellow LED
LAN Activity Indicator
Green LED
LAN Link OK
WAN Link Status 1 - 3
LAN Port
Port connections
• LAN Port: The LAN Port is the expansion port and permits connection to an IP403,
IP406 or IP412 Office platform LAN Port. A LAN Interconnect cable (see page 70) is
required for connection to an IP403 or IP406 and an IP412 requires a Crossover cable
(see page 72).
Rear View
DC Power I/P Socket
DTE Port
DC I/P
- C +
DTE
WAN Ports 1-3
WAN 1
WAN 1
WAN 1
24V DC
2A
Port connections
• WAN Ports: These ports support a single synchronous data connection, which can be
X.21, V.35 or V.24/V.28. The selection of the required interface is automatically
determined from the pin-out of the cable plugged into the WAN port. This cable must
be connected before power is applied for auto detection to work. Connection to a
Digital Leased Circuit is made by connecting the WAN port on the rear of the unit to the
existing Network Terminating Unit (NTU) via the appropriate X.21, V.35 or V.24 cable.
These cables are detailed in the table below (see pages 74, 75 and 76 for details).
Cable Type
SAP Code
V.24/V.28 Cable
700213416
V.35 Cable
700213408
X.21 Cable
700213424
These WAN ports are identical to those on the IP403/406/412 Office platforms (see
pages 12, 16 and 20).
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• DTE Port: A 25-way D-type socket. Used for connection to PC (as a diagnostic aid).
Cables
IP400 WAN3 is supplied with one green LAN Interconnect cable. For Port Pinouts and
Cables, refer to pages 63 and 67 respectively.
Functional Earth
For Functional Earth connections see page 35.
Page 26 - Expansion Modules
IP400 WAN3
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules
IP400 Analog Trunk 16 - Page 27
IP400 Analog Trunk 16
Front View
Analog Trunk Ports 1-8
Unit Status LED
Red = Alive but not initiated
Green = Running OK
Analog Trunk Ports 9-16
Port connections
• Analog Trunk Ports: These ports are used for connection to standard analog trunks
(loop start or ground start). Using standard structured wiring, these RJ45 ports can be
extended to the required trunk sockets.
Trunk ports 1 and 2 are, in the event of power failure, automatically switched to PF1
and PF2 respectively on the rear of the unit (see below).
Rear View
DC Power I/P Socket
DC I/P
- C +
Protective Earth Point
Power Fail Trunks 1 & 2
PF1
PF2
Expansion Port
EXPANSION
24V DC
2A
Port connections
• Expansion Port: Used to connect the Analog Trunk Expansion Module an Expansion
Ports of an IP400 Office platform.
• DC Power I/P Socket: Socket for the external 24V DC unregulated power supply
(supplied with kit).
• Power Fail Trunks: These two ports must be set and connected to Loop Start trunks
only. POTs plugged into these two sockets are mapped to trunk ports 1& 2 such that,
in the event of a mains power failure, PF1 and PF2 can operate as 'hot lines' to the
emergency services (e.g. 911, etc).
Protective Ground (Earth)
• Protective Grounding Point: Within the USA a protective grounding must be
permanently fitted. Connection of this protective grounding requires the use of suitable
tools and must be connected at both ends before connection is made to the
telecommunications network (see page 35).
Cables
IP400 Analog Trunk 16 is supplied with one blue Expansion Interconnect cable. For Port
Pinouts and Cables, refer to pages 63 and 67 respectively.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Expansion Modules - Page 27
IP400 Analog Trunk 16
Page 28 - IP400 Office Systems
Country Variants
Country Variants
The following are lists of the country variants for each IP400 Office platform, trunk module
kits, Integral module kits and expansion modules. The PCS level for each module can be
found on a label that is stuck to the base of each module.
IP400 Office Systems
Throughout this section the following abbreviations are used:
All
= Everywhere
CALA = Caribbean/Latin America
CH
= China.
EU
= Europe
JP
= Japan
KR
= Korea
NA
= North America (USA and/or Canada)
NZ
= New Zealand
ROW = Rest of world (all countries excluding USA, Canada),
For countries outside North America/ CALA, use ROW variant unless stated otherwise.
IP401 Compact Office
Variant
IP401 Compact Office DT2
IP401 WAN Expansion kit
IP401 Memory Expansion kit
IP401 CO DT2 Expansion kit
IP401 Compact Office DT4
A-Law / µ-Law
A
A
Country
ROW
ROW
ROW
ROW
ROW
SAP Code
700184617
700185093
700198351
700185085
700184633
IP403 Office
Variant
IP403 Office DT (No Trunks)
IP403 Office DT BRI 8
IP403 Office DT PRI 30 E1
A-Law / µ-Law
A
A
A
IP403 Office DS (No Trunks)
IP403 Office DS (No Trunks)
IP403 Office DS PRI 24 T1
IP403 Office DS Analog 4
A
µ
µ
µ
Country
ROW/CALA
ROW
ROW
but not CH, CALA
ROW/CALA
NA
NA
NA
SAP Code
700210578
700184641
700184658
700234453
700210610
700184666
700184674
IP406 Office
Variant
IP406 Office (No Trunks)
IP406 Office BRI 16
IP406 Office PRI 30 E1
A-Law / µ-Law
A
A
A
IP406 Office (No Trunks)
IP406 Office PRI 24 T1
IP406 Office Analog 4
µ
µ
µ
Country
ROW/CALA
ROW
ROW
but not CH, CALA
NA
NA
NA
SAP Code
700234461
700184682
700184690
Country
ROW/CALA
ROW
but not CH, CALA
ROW
but not CH, CALA
NA
NA
NA
SAP Code
700234479
700184724
700210776
700184708
700184716
IP412 Office
Variant
IP412 Office (No Trunks)
IP412 Office PRI 30 E1
A-Law / µ-Law
A
A
IP412 Office PRI 60 E1
A
IP412 Office (No Trunks)
IP412 Office PRI 24 T1
IP412 Office PRI 48 T1
µ
µ
µ
Page 28 - Country Variants
IP400 Office Systems
700184732
700210784
700184740
700184757
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Country Variants
Integral Module Kits - Page 29
Integral Module Kits
Voice Compression Modules (VCM)
Variants
IP400 VCM 5 expansion kit
IP400 VCM 10 expansion kit
IP400 VCM 20 expansion kit
IP400 VCM 30 expansion kit
Country
ALL
ALL
ALL
ALL
SAP Code
700185119
700185127
700185135
700293939
Country
ALL
SAP Code
700185226
Country
ROW
ROW but not CH
SAP Code
700185168
700262017
Country
NA/CALA
EU
NZ
SAP Code
700185192
700241672
700241706
Dual Modem Module
Variants
IP400 Modem 2 expansion kit (V.90)
Trunk Module Kits
BRI Trunk Interface Module
Variant
IP400 BRI expansion kit
IP400 BRI 8 (UNI) expansion kit
Analog Trunk Interface Module
Variant
IP400 ANALOG 4 (LS) expansion kit
IP400 ANALOG 4 EU (LS) expansion kit
IP400 ANALOG 4 NZ (LS) expansion kit
PRI Module
Variant
IP400 PRI 60 E1 Expansion Kit
IP4IP400 PRI 60 E1R2 RJ45 Expansion Kit
IP400 PRI 60 E1R2 COAX Expansion Kit
IP400 PRI 30 E1 Expansion Kit
IP400 PRI 30 E1R2 RJ45 Expansion Kit
IP400 PRI 30 E1R2 COAX Expansion Kit
IP400 PRI 24 T1 Expansion Kit
IP400 PRI 48 T1 Expansion Kit
IP400 PRI 24 J1 Expansion Kit
IP400 PRI 48 J1 Expansion Kit
Country
ROW
but not CH, CALA
CALA/KR/CH
CALA
ROW
but not CH, CALA
CALA/KR/CH
CALA
NA
NA
JP
JP
SAP Code
700185184
700241649
700241664
700185176
700241631
700241656
700185200
700185218
700262033
700262041
Notes: 1. For countries outside North America/CALA, use the ROW variant unless
stated otherwise.
2. PRI T1trunks support both ISDN and Analog emulation. The default setting is
23B+1D and is switchable in the installation software to become a 24B trunk.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Country Variants - Page 29
Integral Module Kits
Page 30 - Power Supplies
Country Variants
Power Supplies
Common Lump-in-Line Power Supply units are supplied with each IP Office/Expansion
Module. However, the power leads are county specific and must be ordered separately.
These power leads only applicable to IP Office base units/Expansions modules and must
not be used on the IP Office Small Edition, see the separate Installation Manual for
details.
Variant
IP400 Power Supply
IP400 DS30 Power Lead USA
IP400 Power Supply 80W - China
IP400 DS30 Power Lead China
IP400 Power Lead Japan
IP400 Power Lead UK
IP400 Power Lead UK Pack 10
IP400 Power Lead European CEE7/16
IP400 Power Lead European CEE7/16 Pack 10
IP400 Power Lead USA
IP400 Power Lead USA Pack 10
IP400 Power Lead European CEE7/7
IP400 Power Lead European CEE7/7 Pack 10
Page 30 - Country Variants
Power Supplies
Country
ALL
USA/CALA
CH
CH
JP
UK
UK
EU
EU
NA
NA
KR
KR
SAP Code
700210792
700261985
700260029
700261977
700261993
700213374
700177557
700213382
700177556
700213390
700177558
700254519
700177559
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Country Variants
IP Office Rack Mounting Kits - Page 31
IP Office Rack Mounting Kits
Rack Mounting Kit
Variant
Rack Mounting kit for 19 inch racks
Country
ALL
SAP Code
700210800
Expansion Modules
IP400 Phone
Variant
IP400 Phone 8
IP400 Phone 16
IP400 Phone 30
Country
ALL
ALL
ALL
SAP Code
700184773
700184781
700184799
IP400 Digital Terminals
Variant
IP400 Digital Terminal 16
IP400 Digital Terminal 30
Country
ROW
ROW
SAP Code
700185606
700185069
IP400 Digital Stations
Variant
IP400 Digital Station 16
IP400 Digital Station 30
IP400 Digital Station 30 45/80W
Country
ALL
ALL
USA/CALA/CH
SAP Code
700184807
700184880
700260003
IP400 Analog 16 Trunks
Variant
IP400 Analog Trunk 16
IP400 Analog Trunk 16 EU
IP400 Analog Trunk 16 NZ
Country
NA/CALA
EU
NZ
SAP Code
700211360
700241680
700241698
Country
ALL
SAP Code
700185077
Country
ALL
ALL
SAP Code
700185028
700262009
IP400 So8
Variant
IP400 So8
IP400 WAN3
Variant
IP400 WAN3
IP400 WAN3 10/100
Note:
For countries outside the Americas/CALA, use ROW variant unless stated
otherwise.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Country Variants - Page 31
IP Office Rack Mounting Kits
Page 32 - Introduction
Preparing for Installation
Preparing for Installation
Introduction
This section reviews the requirements for installing an IP Office system. You must meet
these requirements for the system to operate safely and in the intended manner.
This section covers :
– Tools & Parts Required on page 32.
– Space requirements on page 33
– Environmental requirements on page 33.
– Power Supply requirements on 34
Tools & Parts Required
General :
– Pozidrive No. 1 screwdriver for removal of unit covers.
– Cutter/knife for cable ties.
– Cable ties - 3mm x 50mm.
– Pozidrive No. 4 screwdriver for Analog Trunk 16 expansion module grounding post.
Note: In addition, ensure that you have sufficient cables that are not supplied with the
modules, e.g. Line Cords for structured cabling (see page 67) and power supply
cables (see page 30).
Programming :
These are the tools required for programming of a newly installed IP Office system.
– PC running Windows 95 (pre-level 2.0+ software only), 98/2000/ME/XP or NT with the
following specification:
Intel Pentium ll 333Mhz or faster, 100MB HD space, CD-ROM drive, COM port,
terminal emulation (e.g. HyperTerminal) and a super VGA Monitor (set to 1024x768).
– PC with a LAN card with either a fixed IP address (allocated by your system
administrator) or be using DHCP to obtain an IP address.
– IP Cat. 5E patch cable (red – supplied with system see page 69).
– IP Office Administration CD (supplied with system).
– IP Office Manager Application Manual (supplied on CD with system).
– IP Office Feature Key (where software that requires a Licence Key is to be installed).
Page 32 - Preparing for Installation
Introduction
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation
Space requirements - Page 33
Space requirements
Check that the planned location meets the following requirements.
Height : A IP401 Compact Office module is 71mm (2.8 inches) high.
IP403, 406, 412 and all Expansion modules are 71mm(2.8 inches) high.
Hence the total height of a system is the number of modules multiplied by
71mm (2.8 inches).
Width : A IP401 Compact Office module is 255mm (10 inches) wide.
IP403, 406, 412 and all Expansion modules are 445mm (17.5 inches) wide.
Depth : A IP401 Compact Office module is 235mm (9.3 inches) deep.
IP403, 406, 412 and all Expansion modules are 245mm (9.7 inches) deep.
• IP403, IP406, IP412 and Expansion modules can be mounted in 19" racks
(see page 43).
• When modules are free standing (ideally mounted one upon another), allow a minimum
clearance of 50mm (20 inches) either side for cable trunking.
• Check there is suitable lighting for installation, system programming and future
maintenance.
• Check that there is sufficient working space for installation and future maintenance.
• Ensure that likely activities near the system will not cause any problems, e.g. access to
and maintenance of any other equipment in the area.
Environmental requirements
The planned location must meet the following requirements:
– Check that the area is a well ventilated area, having a temperature range of 0°C to +40
°C and a humidity range of 10% to 95% non-condensing.
– Check there are no flammable materials in the area.
– Check there is no possibility of flooding.
– Check that no other machinery or equipment needs to be moved first.
– Check that it is not an excessively dusty atmosphere.
– Check that the area is unlikely to suffer rapid changes in temperature and humidity.
– Check for the proximity of strong magnetic fields, sources of radio frequency and other
electrical interference.
– Check there are no corrosive chemicals or gasses.
– Check there is no excessive vibration or potential of excessive vibration, especially of
the cabinet mounting surface.
– Check that, for the USA only, where telephones are installed in another building, that
the appropriate IROB protectors are fitted (see page 77).
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation - Page 33
Space requirements
Page 34 - Power Supply requirements
Preparing for Installation
Power Supply requirements
IP Office Base Units and Expansion Modules should only be connected to a clean power
supply or a UPS.
Check the following:
– IP Office Base Unit and Expansion Modules :
IP Office modules require a separate switched mains supply. Power on the Expansion
Modules first. If the main IP Office Module does not detect an item at power on, it will
never use it. If power is switched on from a central point for all modules, then, as the
main unit is the slowest to start, this will be taken care of automatically.
– Standard Lump-in-Line Power Supply units are supplied with each IP Office/Expansion
Module. However, for IP400 Digital Station 30s that use more than ten 4424 terminals,
the 80W Lump-in-Line Power Supply must be used. This must be ordered separately
(see page 30). The power leads are country specific and must be ordered separately
(see page 30).
CAUTION: The Lump-in-Line PSUs supplied with each IP Office module must only be
connected to a 50/60Hz, 100-240V power source.
– UPS Equipment :
The use of UPS's to support the IP Office system during mains power failure is highly
recommended. Such equipment also provides mains conditioning. Contact Avaya for
details of preferred and tested suppliers and models.
Page 34 - Preparing for Installation
Power Supply requirements
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation
Grounding - Page 35
Grounding
Provision is made for both protective ground (earthing) and functional ground (earthing).
In addition, where the installation of telephone and/or other standard (tip/ring) devices in
another building is required, In-Range-Out-Of-Building (IROB) protectors must be fitted
(see page 36).
Protective Ground
A protective ground must be permanently fitted to IP400 Analog Trunk 16 modules (see
page 27). Connection of this protective ground requires the use of suitable tools and must
be connected at both ends before connection is made to the telecommunications
network.
To connect the protective ground:
1. Attached one end of a #14 AWG (minimum) solid insulated cable (sleeve must be
green/yellow) to the Protective Ground Point as shown below.
Ensure that the Ground Post securing screw is fully tightened.
Protective Ground Point
(M4 pan head screw with shakeproof washer)
Analog Trunk 16 Module
(Rear view)
PF1
PF2
EXPANSION
2. Connect, using a fastening that satisfies local regulations, the other end of the wire to
the approved protective ground.
Functional Ground
To ensure proper operation of the IP Office equipment, functional grounding is required:
Caution:
This functional ground is not a protective ground – see above for protective
grounding.
On some models of the units/expansion modules, there may not be a specific M4
functional ground point. In which case use either the Trunk module kit fixing screw or the
top cover centre fixing screw as shown below:
Use this M3 grounding screw, with int.
teeth washer, when M4 is not fitted
IP403
or
IP406
or
IP412
1
ANALOG TRUNK
2
3
4
Use centre cover fixing screw,
when M4 is not fitted
Expansion
Modules
Slot B
Functional Ground Point
M4 pan head screw with shakeproof washer
To connect the functional ground:
1. Attached one end of a #14 AWG (minimum) solid insulated cable (sleeve must not be
green/yellow) to the grounding screw and fully tightened.
2. Connect, using a fastening that satisfies local regulations, the other end of the wire to
the approved ground, such as building steel or an earthed metal cold water pipe.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation - Page 35
Grounding
Page 36 - Out of Building Telephone Installations
Preparing for Installation
Out of Building Telephone Installations
Installation of telephone and/or other standard (tip/ring) devices that are external to the
building housing the Avaya IP Office or in another building require In-Range-Out-OfBuilding (IROB) protectors to protect the control unit and device from electrical surges.
These must be fitted as follows:
- System telephone : two IROB protectors
- Standard telephone : two IROB protectors plus one carbon block protector.
Primary protection must be provided at the point where the cable enters the building. This
should be three point protection (tip, ring and ground). Typically this would be gas tube
protection provided by the local telephone company. The ground wire must be thick
enough to handle all the lines being affected by indirect strike at the same time.
CAUTION: All cabling between buildings must not be exposed. E.g. cabling between
buildings must be carried in suitably earthed ducting; ideally underground.
Three versions of IROBs are available as follows :
- 146C - Trunks - SAP code 407228923
- 146E - TDL - SAP code 407568161
- IP400 Phone Barrier Box - SAP code 700293897
Installation of a Contact Closure Adjunct controlled device outside the building requires a
146G Surge Protector – SCL/8 to protect the control unit from electrical surges.
Install the 146C and 146E IROBs as per the instructions supplied with the IROBs.
Avaya IP400 Phone Barrier Boxes must only be used in conjunction with UL Listed Avaya
IP400 Phone 8/16/30 modules.
Where more than three Avaya IP400 Phone Barrier boxes are to be used they must be
rack mounted (see page 37). For non-rack mounting of the Avaya IP400 Phone Barrier
Box, proceed as follows:
Notes: 1. The following wires must be kept apart, e.g. not routed in the same bundle:
- Earth lead from the barrier box to the IP400 Phone 8/16/30.
- Internal wires, e.g. wires going directly to the IP400 Phone 8/16/30.
- Wires from external telephone going directly to the barrier box(es).
2. The Avaya IP400 Phone Barrier Box will not connect the ringing capacitor in
the UK, hence a Master socket is required.
CAUTIONS: 1. The analogue ports on the front of the IP403 must not be used for lines
external to the building.
2. The Avaya IP400 Phone Barrier Box must not be connected to the
analogue trunk lines
Page 36 - Preparing for Installation
Out of Building Telephone Installations
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation
Out of Building Telephone Installations - Page 37
Rack Mounting Barrier Boxes
Where more than three Avaya IP400 Phone Barrier Boxes are to be used they must be
rack mounted. Rack mounting kits are available (SAP Code 700293905) for mounting
eight Avaya IP400 Phone Barrier Boxes. A maximum of 16 Avaya IP400 Phone Barrier
Boxes (using two Rack kits) can be connected to one IP400 Phone 30 module. To rack
mount up to eight Avaya IP400 Phone Barrier Boxes into a rack, perform the following:
1. Mount the Barrier boxes in the rack as shown below.
2. For each Barrier Box, discard the solid green earth wire and connect the green/yellow
earth wire to the Protective Earth Point on the back of the Barrier Box.
3. Connect the earth leads as follows:
Notes: 1. The following wires must be kept apart, e.g. not routed in the same bundle:
- Earth lead from the barrier box to the IP400 Phone 8/16/32.
- Internal wires, e.g. wires going directly to the IP400 Phone 8/16/32.
- Wires from external telephone going directly to the barrier box(es).
2. The Avaya IP400 Phone Barrier Box will not connect the ringing capacitor in
the UK, hence a Master socket is required.
CAUTION: The analogue ports on the front of the IP403 must not be used for lines
external to the building.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Preparing for Installation - Page 37
Out of Building Telephone Installations
Page 38 - Unpacking
Installing a New System
Installing a New System
Unpacking
Before proceeding with installation, ensure that you have read the notes covered in
Preparing for Installation on page 32.
Unpacking and checking :
1. Before unpacking check for any signs of damage that has occurred during transit.
If any damage exists bring it to the attention of the carrier.
2. Check all cartons against the packing slip and ensure that you have the correct item as
per the country variants (see page 28).
Report any errors or omissions to the equipment supplier.
3. While unpacking the equipment, retain all the packaging material.
Fault returns are accepted only if repackaged in the original packaging.
4. Visually inspect each item and check that all the necessary documentation and
accessory items have been included. Report any errors or omissions to the dealer who
supplied the equipment.
5. Ensure you read and understand any documentation included with any item.
Page 38 - Installing a New System
Unpacking
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System
Initial Assembly - Page 39
Initial Assembly
Prior to initial assembly and mounting (rack or free standing) of your system, check that:
• For Analog Trunk 16 expansion modules, ensure that the protective ground is fitted
(see pages 27 and 35).
• The required Trunk Interface Modules have been installed (see pages 12, 16 and 20),
are of the correct country variant type (see page 29) and if functional grounding is
required (see page 35) that it has been fitted.
• Any optional Integral Voice Compression and/or Dual Modem Modules have been fitted
(see pages 41 and 42 respectively).
• Where rack mounting is required, that the mounting brackets have been fitted (see
page 43).
• Where structured cabling is to be used it has been installed, conforms to all local
regulations and is clearly labeled.
Perform the following:
1. Mount the IP Office modules in their final location (free standing units are ideally
stacked one upon another).
2. Run the individual Lump-in-Line PSU cables back to the switchable mains supply but
do not switch-on or connect the PSUs to the IP Office modules.
3. With the exception of a WAN3 module, connect the IP Office base module to the
Expansion Modules using Expansion Interconnect Cables (blue - see page 73). These
cables run from one of the Expansion Ports on the rear of a base module to the
Expansion Port on the rear of the Expansion Modules.
For WAN3 Modules, use a LAN Interconnect cable (see page 70) running between one
of the LAN Ports on the front of a base unit to the LAN Port on the front of the WAN3
module.
4. Connect the Trunk Ports on the base unit, using PRI/BRI CAT5E cables (see page 69),
to your provider's trunk sockets.
5. Connect the DT/DS/POT Ports on the front of the units, using DT Line Cords (see page
68), to the structured cable sockets. Note that in default, the lowest port number
corresponds to the lowest extension number (201).
6. Install all telephones in their appropriate locations.
For wall mounting, see pages 53 and 55.
7. Connect your PC LAN Port to one of the LAN Ports on the front of an IP Office base
module using a LAN Cable (see page 71).
8. Connect the individual Lump-in-Line PSU to each IP Office module and switch on*.
9. From the Administrator CD (see page 47), install on your PC the software required to
configure and manage your Avaya IP Office (see page 46).
*IMPORTANT:
Power on the Expansion Modules first. If the main IP Office Module
does not detect an item at power on, it will never use it. If power is
switched on from a central point for all modules, then, as the main unit is
the slowest to start, this will be taken care of automatically. Proceed to
Basic System Programming on page 46.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System - Page 39
Initial Assembly
Page 40 - Initial Assembly
Installing a New System
Installation of Integral Modules
To install an integral module in an IP Office system, follow the pictorial instructions given
below:
Trunk Interface Modules (BRI/PRI/ANALOG4)
For IP403 see page 12, for IP406 see page 16 and for IP412 see page 20.
Procedure
1. Remove the three fixing screws on the rear of cover.
2. Turn the unit over and remove the four fixing screws from the base.
3. Slide the cover from the unit.
4. Remove the two blanking plate securing screws and remove blanking plate.
5. Insert the trunk module and secure with the two screws.
6. Mount the trunk module in position as shown below and secure with the two snap-in
spacers (except for PRI E1/R2).
7. For CALA only: On the PRI E1/R2 coaxial module, use the shorting blocks (A) to
connect Rx1 to GND, Tx1 to GND and/or Rx2 to GND, Tx2 to GND as required.
Connect the earthing strap spade end (B) to the spade connection on the board and
the other end (C) to the chassis with the long securing screw (both of which are
supplied with the kit).
8. Where required, fit the functional ground (see page 35).
9. Replace cover and secure with the seven fixing screws.
CAUTION:
While installing, ensure that you wear a ground wrist strap that is connected
to a suitable grounding point.
Page 40 - Installing a New System
Initial Assembly
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System
Initial Assembly - Page 41
Installation of Voice Compression Modules (VCM)
Optional Voice Compression Modules (only one for IP 403/IP406 module and a max. of
two for IP412, see pages 10, 14 and 18 respectively) are fitted to an IP Office base unit as
follows:
Procedure
1.
2.
3.
4.
Remove the three fixing screws on the rear of cover.
Turn the unit over and remove the four fixing screws from the base.
Slide the cover from the unit.
Mount the VCM in position as shown below and secure with the two snap-in spacers.
Only an IP412 Office can accommodate a second VCM (of any type); the first module
can be mounted in either position.
5. Replace cover and secure with the seven fixing screws.
CAUTION: While installing, ensure that you wear a ground wrist strap that is connected
to a suitable grounding point.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System - Page 41
Initial Assembly
Page 42 - Initial Assembly
Installing a New System
Dual Modem Module
An optional Dual Modem Module (see pages 10, 14 and 18) is fitted to an IP Office base
unit as follows:
Procedure
1.
2.
3.
4.
5.
Remove the three fixing screws on the rear of cover.
Turn the unit over and remove the four fixing screws from the base.
Slide the cover from the unit.
Mount the module in position as shown below and secure with the two snap-in spacers.
Replace the cover and secure with the seven fixing screws.
CAUTION: While installing, ensure that you wear a ground wrist strap that is connected
to a suitable grounding point.
Page 42 - Installing a New System
Initial Assembly
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System
Initial Assembly - Page 43
Rack Mounting Assembly Instructions
IP403, 406, 412 and expansion modules can be mounted in any standard 19" rack as
follows:
CAUTIONS: Elevated Operating Ambient Temperature:
If installed in a closed or multi-unit rack assemble, the operating ambient
temperature of the rack environment may be greater that the room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).
Reduced Air Flow:
Installation of the equipment in a rack should be such that the amount of air
flow required for safe operation of the equipment is not compromised.
Mechanical Loading:
Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
Circuit Overloading:
Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this
concern.
Reliable Grounding:
Reliable grounding of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g. use of power strips). See page 35.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System - Page 43
Initial Assembly
Page 44 - IP401 Compact Office Wall Mounting
Installing a New System
IP401 Compact Office Wall Mounting
All variants of the IP401 Compact Office can be either shelf or wall mounted. Four
retaining slots (item n below) enable the IP401 Compact Office unit to be mounted and
secured either:
• Horizontally on a shelf - leaving sufficient space for the cabling at both front and rear of
the unit.
• Vertically from a wall – with the front panel facing down only.
A Z-bracket (item o below, supplied with unit) is used to retain the Small unit in position.
Cautions: 1. The Z-bracket must not be used as the sole mounting fixture.
2. When mounting vertically, the weight of the IP401 Compact Office must be
held by the two No 8 Panhead screws located into the retaining slots.
3. When mounted vertically, the air vents (on the rear panel of the IP401
Compact Office) must be on the top surface. E.g. item o below must be
fitted above the unit.
Procedure:
1. Drill two holes 16cm apart (horizontally or vertically – see Caution 3 above).
Using suitable wall fixings (wall plugs), insert two No.8, Panhead screws (25mm long
min. - not supplied) into wall leaving approximately 1cm proud of wall.
2. Fit the Z-bracket (item o below) onto the base of the unit using the M3 Plastite self
tapping screw supplied.
3. Slide the IP401 Compact Office unit onto the two screws, locating them into the two
retaining slots (item n below).
4. Mark the position of the retaining screw (No. 8 Panhead or similar – not supplied) that
is to be used through the slot of the Z-bracket .
5. Remove the unit from the wall and, using suitable wall fixings, drill a hole for the Zbracket retaining screw.
6. Re-position the IP401 Compact Office unit and secure with a No. 8 Panhead (or
similar) through the slot of the Z-bracket.
Page 44 - Installing a New System
IP401 Compact Office Wall Mounting
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System
IP401 Expansion and Installation of Integral Modules - Page 45
IP401 Expansion and Installation of Integral Modules
An IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4. Either unit
can be expanded with a WAN card. In addition, either or both an optional Voice
Compression Module (VCM) and/or a VME module (providing memory capacity for
embedded voice mail) can be fitted.
Procedure:
1. To add a VME memory card you do not need to de-assemble a module, simply insert
the VME memory card (item n) into the slot in the rear panel below the WAN port
position (item o).
2. Remove the top cover (item p) from the base cover by removing the four retaining
screws (two either side - items q) and proceed as follows.
3. To expand an IP401 Compact Office 2 to an IP Compact Office 4:
- Remove and discard the front panel (item r).
- Remove the rear panel (item s).
Only discard if a WAN module is being fitted (see below).
- On the rear panel, press out the molding for the additional
BRI RJ45 socket (item t).
- Plug the expansion board (item u) onto it's sockets and stand-off hex. pillars.
Ensure that the additional BRI RJ45 socket slots into the hole in the rear panel
(item t). Secure the expansion board (item u) with the three retaining screws.
- Mount the new front and existing rear panels if a WAN Module is not being fitted.
If a WAN module is being fitted, see below.
4. To add a WAN module:
- Remove and discard the rear panel (item s).
- Fit the new rear panel (with slot for WAN port 27-way D-type, items sand o).
- Mount WAN Module (item v) in position and secure with the two snap-in spacers.
5. To add a Voice Compression Module (VCM5):
- Mount the VCM Module (item w) in position
- Secure with the two snap-in spacers.
CAUTION: While installing modules, ensure that you wear aground wrist strap that is
connected to a suitable grounding point.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Installing a New System - Page 45
IP401 Expansion and Installation of Integral Modules
Page 46 - Introduction
Basic System Programming
Basic System Programming
Introduction
This sections covers only the most basic aspects of system programming required to
install an IP Office system. When first powered up, all IP Office systems will operate as a
simple PBX. However, full system programming is highly dependent on customer
requirements. Hence, some basic Initial Programming must be performed before detailed
configuration programming is possible. The Administration CD (supplied with each
system) contains the suite of programs required to install and maintain the IP Office
system. Once loaded, inter-active Help files provide all the instructions and details
required to operate and administer the program suite.
Notes: 1. When applying power to the IP Office system, the Expansion Modules must
be switched on first. If the main IP Office Module does not detect an item at
power on it will never use it. If power is switched on from a central point for all
modules, then, as the main unit is the slowest to start, this will be taken care of
automatically.
2. When powered up correctly, all modules will display a steady green light in the
center of each module. When connection is established with ports, the port
socket on the appropriate module will show a green LED, e.g. the hub port
connected to your PC for programming. IP Office systems are ready for use
within 1 minute of power on.
Programming Tools
The IP Office supports programming through any one of it's 10/100 Base-T hub port
connections. The tools required for programming of a newly installed IP Office system are:
– PC running Windows 95/98, NT, 2000, XP or ME (see page 32).
– PC with a LAN (NIC) card with either a fixed IP address (allocated by your system
administrator) or by using DHCP to obtain an IP address.
– IP Office Cat. 5E patch cable (red – supplied with system see page 69).
– IP Office Administration CD (supplied with system).
– IP Office Manager Application Manual (supplied on CD with system).
– IP Office Feature Key (where software that requires a Licence Key is to be installed).
Note: Once installed, the software level of all software fitted to the IP Office system can
be identified. With Manager running, use File/Advanced/Upgrade to display menu.
Refer to the Manager Application Manual for details of system configuration,
software upgrade, etc.
PC to IP Office LAN Port Connection
An IP Office system, when first powered up, will scan the LAN for a DHCP server that will
allocate it with an IP address. If the IP Office system does not find a DHCP server then it
will automatically become a DHCP server itself with an IP address of 192.168.42.1. The IP
Office system will allocate an IP address to the PC if required. Initially, the IP Office
system assumes that all addresses are on the local LAN and that the PC software
supplied uses broadcast to establish communication with the IP Office system.
The IP Office hub port can be connected in two ways; either directly to a PC or as part of
a LAN. Both methods use an IP Office Cat. 5E patch cable (see page 69) connected
between one of the LAN hub ports on the front of the IP Office base unit and the PC.
– Direct Connection:
This method is used for local system programming directly from a PC.
– LAN Network Connection:
This is the option to use for remote programming access. It will require liaison with the
LAN network manager to obtain the IP address details and to ensure that the IP traffic
routing is allowed. When connected to an IP LAN network, you must consult with the
Network Manager to obtain the required IP settings. For IP operation the IP Office
requires a static IP address including a subnet mask and default gateway value.
Page 46 - Basic System Programming
Introduction
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Basic System Programming
Initial Programming - Page 47
Initial Programming
All the software used to configure and manage the IP Office system must be installed on
your PC from the supplied Administrator CD. With the initial assembly completed (see
page 38) and your PC connected to the IP Office system, insert and run the Administrator
(CD 1 of 3) to install Software Level 2.0+ on your PC.
1. The CD Autoruns. You are initially presented with the option to select which language
you wish to use. Select the language from the pull down list and click OK.
2. If not already installed on your PC, you are then given the option to install the Microsoft
Net 1.1 Framework application. This should be installed if you wish to use the IP Office
Installation Wizard application. If you are going to install this application, then click OK,
agree to the License and on completion click OK. The Welcome screen is then
displayed; click Next to continue.
3. The Destination folder location option menu is displayed. Either accept the default
location (click on Next) of where the Administration Suite is to be installed or change
the location by clicking on Browse and entering a new location
4. Select which components you wish to install by selecting the appropriate boxes
(Manager and Voice Mail are default minimums) and click Next.
5. Name the program folder or accept the default (IP Office), click Next and wait for the
Administration Suite installation to be completed.
6. Installation runs and on completion select Restart now and click Finish twice.
The IP Office Administration suite of applications is now installed on your PC and you are
now ready to configure your Avaya IP Office.
You have two choices:
Using the IP Office Installation Wizard:
This application is recommended for first time installers. From the Program file on your
PC, select IP Office and Wizard. The application is intuitive and will guide you through
the configuration process. Follow the instructions on each menu and use the Help files for
detailed instructions.
OR
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Basic System Programming - Page 47
Initial Programming
Page 48 - Initial Programming
Basic System Programming
Using the IP Office Manager Application:
This application is recommended for experienced installers. From the Program file on
your PC, select IP Office and Manager.
1.
You will be requested to enter both the Operator Name and Password.
This password gains access to the Configuration Tree facilities allocated to the
named operator. At default, five options are available, but, for full access, select
Administrator:
Name
Password
For full facilities access:
Administrator
Administrator
2. The Configuration Tree blank screen is displayed. To display the facilities available
for this named operator's Configuration Tree, from File select Open and, when
requested, enter the password for the IP Office unit. The default for the IP Office unit
is password.
You must change the Operator Name, it's Passwords and the Password for the
IP Office unit as soon as possible.
A combination of at least 8 alpha and numeric characters is recommended for
passwords, avoiding the use of common words.
3. From the Configuration Tree, select File and Change Password. The operator Name
is displayed, together with both the Password and Confirm Password as a series of
xxxxx's. Enter the new Password and Confirm Password. Click OK and Save As.
4. From the Configuration Tree for the Administrator, double click on the System icon to
display the System Configuration menu for the IP Office unit. The following items
must be set/changed:
Name:
A name to identify this system. Used to identify the configuration by its
location or customer's company name.
Locale:
This option sets country variations, e.g. US = enu, UK = eng,
Netherlands = nld, Germany = deu. Locale defines the country
dependent default ring sequences, display types/language, etc. This
option is automatically set dependent on the Regional Settings of the PC
on which the Manager is running. For instance, if this setting defaults to
eng rather than enu this is because the Regional Settings of the PC are
set to English (United Kingdom) therefore change the Regional Settings
to English (United States).
Password: This is the password (default password) for controlling access to the IP
Office unit and is required to upgrade, reboot and send or receive
configurations from the unit.
Change this password as soon as possible.
Basic programming is completed and you can now configure the system to the customer's
requirements. Full details on configuration and administration are contained in the interactive Help files and/or the Manager Application Manual. Press F1 to access the Help
files.
Note:
To activate Voicemail Lite, from the Program file, select IP Office and Voicemail
and click on Run.
Page 48 - Basic System Programming
Initial Programming
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Basic System Programming
Initial Programming - Page 49
Software Upgrades
As the IP Office Manager upgrade procedure require the existing Manager application to
be removed, it is strongly advised that any software upgrade actions are performed during
a system quiet time. The procedure for upgrading the IP Office manager software on an
IP403 to level 2.0 is different to the normal upgrade procedure. Hence, refer to Upgrading
an IP403 to Software Level 2.0 on page 50. To upgrade the Software to Level 1.4 on an
IP403 and to upgrade to all Software Levels on an IP401, IP406 and IP412, perform the
following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Right click on Start and select Explore | Program Files | Avaya | IP Office
Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a
separate safe location. Make a note of the location of where the IP Office suite is
located and the name of the Program folder; also record all the components used in
the installation (both will be needed latter).
From Start select Settings | Control Panel | Add/Remove Programs. Highlight IP
Office Admin Suite and remove. The install Wizard will run. Select Remove and click
Next. Confirm that you wish to remove all components.
If Read Only files are detected, click OK. If Locked Files are detected, click Ignore.
Note: Your configuration and license files will be untouched and available for the
upgraded software.
You are provided with the option to reboot your PC. Select Reboot and click Finish.
The Wizard will run (removing the IP Office Suite). On completion click Finish.
When your PC has rebooted, insert the Administration CD containing the new
software.
The CD Autoruns and, after the Welcome screen (click Next), you will be presented
with a Only configured items were detected message. Select the Install Suite option.
At the Welcome screen click Next to display the Destination folder location option. If
you have previously used a location other than the default (recorded at step 1 above),
then enter this location of accept the default location. Click Next.
Select all the appropriate components (recorded at step 1 above) and click Next.
Select the Program folder (recorded at step 1 above) and click Next.
Installation runs and on completion select Restart now and click Finish twice.
When your PC has rebooted, select from Program | IP Office | Manager.
You will be requested to enter both the Operator Name and Password. This will be
the default name and password, e,g. Administrator and Administrator. You must
change the Operator Name, it's Password and the Password for the IP Office
unit as soon as possible.
With Manager opened, from File select Advanced | Upgrade.
A menu similar to the following is displayed:
15. The current Version and the Available version are displayed. Tick the box under
Name and click on Upgrade.
16. Enter the password of the existing configuration (not the default). Click OK and the IP
Office will reboots. Click OK to finish and close the Upgrade menu.
The upgrade software will now be running with the existing previous configuration and
licenses intact.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Basic System Programming - Page 49
Initial Programming
Page 50 - Initial Programming
Basic System Programming
Upgrading an IP403 to Software Level 2.0
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Right click on Start and select Explore | Program Files | Avaya | IP Office
Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a
separate safe location. Make a note of the location of where the IP Office suite is
located and the name of the Program folder; also record all the components used in
the installation (both will be needed latter).
From Start select Settings | Control Panel | Add/Remove Programs. Highlight IP
Office Admin Suite and remove. The install Wizard will run. Select Remove and click
Next. Confirm that you wish to remove all components.
If Read Only files are detected, click OK. If Locked Files are detected, click Ignore.
Note: Your configuration and license files will be untouched and available for the
upgraded software.
You are provided with the option to reboot your PC. Select Reboot and click Finish.
The Wizard will run (removing the IP Office Suite). On completion click Finish.
When your PC has rebooted, insert the Administration CD containing the new
software.
The CD Autoruns. You are initially presented with the option to select which language
you wish to use. Select the language from the pull down list and click OK.
If not already installed on your PC, you are then given the option to install the
Microsoft Net 1.1 Framework application. This should be installed if you wish to use
the IP Office Installation Wizard suite. If you are going to install this application, then
click OK, agree to the License and on completion click OK. The Welcome screen is
then displayed; click Next to continue.
The Destination folder location option menu is displayed. If you have previously used
a location other than the default (recorded at step 1 above), then enter this location of
accept the default location. Click Next.
Select all the appropriate components and click Next.
Select the Program folder (recorded at step 1 above) and click Next.
Installation runs and on completion select Restart now and click Finish twice.
Do not open the Manager application at this stage.
Using the Explorer on your PC open up the Program Files | Avaya | IP Office |
Manager | IP403V1_99 folder. This will contain a file called ip403.bin. This file is
version 1.99 of the IP Office 403 firmware and contains the loader that is necessary to
be able to upgrade from Level 1.4 to Level 2.0 and must be used in place of the
existing ip403.bin file. Copy this file to the Manager folder within the IP Office suite on
your PC, that is, Program Files | Avaya | IP Office | Manager, to overwrite the
existing ip403.bin file.
Open the Manager application and from File select Advanced | Upgrade.
A window similar to the following is displayed:
16. The current Version and Available versions are displayed. Tick the check-box under
Name if it is not already ticked then click on Upgrade.
17. Enter the password of the existing configuration (not the default). Click OK and IP
Office will reboot and undergo the upgrade cycle. This takes around a minute to
complete. On completion, click OK to finish. This will close the UpgradeWiz window.
18. Using the Explorer on your PC open up the Program Files | Avaya | IP Office |
Manager | IP403V2_0 folder. This will contain a file called ip403.bin. This is the Level
2.0 IP Office firmware. Copy this file to the Manager folder within the IP Office suite
on your PC, that is, Program Files | Avaya | IP Office | Manager, to overwrite the
existing ip403.bin file.
19. Repeat steps 2 – 11 followed by 13 - 17 of the above procedure.
The upgraded software will now be running with the existing (previous) configurations and
licenses intact.
Page 50 - Basic System Programming
Initial Programming
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Telephone Installation
Checking Telephones - Page 51
Telephone Installation
Checking Telephones
It is preferable to leave connection of telephones until after installation of other IP Office
equipment and full system programming has been completed (including the set-up of
directory numbers and names). Note that by IP Office telephones we mean devices
manufactured and supplied as part of the IP Office product range and not third party
telephone devices.
While installing and checking each telephone, it may also be required to do some basic
telephone programming such as setting-up call forwarding, call pickup, group numbers,
etc.
The detailed instructions for setting-up these feature are contained in the Manager
Application Manual and within the Configuration Tree Help files. With the configuration
tree for Administrator open, press F1 to access the Help files.
The following instructions are the minimum required for testing and wall mounting of IP
Office telephones. Detailed instructions for testing, wall mounting and using IP Office
telephones are contained in the appropriate Installation and User Guides contained on the
CD supplied with each system.
Connecting & Testing IP Office Telephones
Use the following process to connect and check IP Office telephones.
To check a IP Office telephone :
1. Unpack the telephone and check that all parts are present including labels and user
guides.
2. Insert the handset cord into the base. Route the cord thorough the cable channels to
come out at the side of the telephone.
3. Insert the line cord into the wall socket.
4. Insert the line cord into the telephone's base and route the cord thorough the cable
channels to come out at the side/rear of the telephone.
5. Lift the handset, check that you hear dial tone and make a test call to another
extension.
6. On a display telephone, ensure that the display shows the number called and that the
display is in the correct language.
Note: On 44/4600 series telephones, the line cord is fitted with an RJ11 plug. In which
case, when connecting directly to an IP Office module, an RJ11/RJ45 adapter
should be used. Similarly, the structured wiring should terminate in RJ11 sockets.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Telephone Installation - Page 51
Checking Telephones
Page 52 - Checking Telephones
Telephone Installation
Connecting & Checking Two-Wire Telephones
All two-wire devices (POTS) should be tested according to the manufacturer's instructions
before connection to the IP Office system. Connect the two-wire device and make a test
call.
Power Fail Telephones and Sockets
All power fail sockets (on IP400 Analog Trunk 16 modules only – see page 27) must be
tested.
To test a power fail socket :
1. Locate the socket and check that it is clearly labeled as a power fail socket.
2. Connect a telephone to the socket.
3. With power to the IP Office system switched on, make a test call.
4. Switch the power to the IP Office system off and again make a test call.
5. Switch the power to the IP Office system back on again.
6. Repeat the test for any other power fail sockets.
Note: Where E911 statuary requirements for discrete location identification of a power
fail phone are required on the transmitted CLI, ensure that the relevant
installation programming is completed.
Page 52 - Telephone Installation
Checking Telephones
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Telephone Installation
Wall Mounting 2000 Series Telephones - Page 53
Wall Mounting 2000 Series Telephones
Mounting brackets exist which clip onto the base on IP Office telephones. These brackets
(two required per telephone) can be used to either raise the desk position of the telephone
or for wall mounting. Before wall mounting a telephone, check that the surface is flat,
vertical and not subject to movement or vibration.
To wall mount an IP Office telephone :
1. Using the dimensions given below, mark the position for the screw holes. Ensure that
adequate clearance above and below the telephone is allowed.
2. Drill the necessary holes and insert the wall plugs.
3. Insert the screws, leaving the heads approximately 3mm proud of the surface (check
by clipping a bracket over the screw head).
4. Attach the brackets to the telephone. Then slide the bracket key-slots over the screwheads.
5. Reverse the position of the handset retainer tab (located below the hook switch on the
telephone). This keeps the handset in place whilst the telephone is mounted on the
wall.
Additional Items :
– Two No. 8 Pan head o
Round head screws.
– Two wall plugs.
– Drill and drill bit.
– Screwdriver.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
IP Office 2030/50
Telephones
(Not to scale)
IP Office 2010 , IP Office
20AT Telephones (Not to
scale)
Telephone Installation - Page 53
Wall Mounting 2000 Series Telephones
Page 54 - Wall Mounting 2000 Series Telephones
Page 54 - Telephone Installation
Wall Mounting 2000 Series Telephones
Telephone Installation
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Telephone Installation
Wall Mounting 44/4600, 2420 & 6400 Series Telephones - Page 55
Wall Mounting 44/4600, 2420 & 6400 Series Telephones
The following pictorial instructions, although for a 4600 telephone, provide a general
overview on how to wall mount both series of telephones. For safety instructions and
details, refer to the specific instructions for each telephone type (supplied on the CD with
the IP Office system).
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Telephone Installation - Page 55
Wall Mounting 44/4600, 2420 & 6400 Series Telephones
Page 56 - Checklist
System Handover
System Handover
Checklist
Equipment :
– Have all extensions been tested?
– Have all exchange lines been tested?
– Have all private wires been tested?
– Is system programming in line with the customer specification?
E.g. all specified applications, CTI settings, etc.
– Has the customer been made aware of the drop back (power fail) locations?
Are these been clearly marked and have they been tested?
– Has the mains supply (and any UPS if fitted) been tested?
– Where VoIP is to be deployed have the appropriate network design criteria and QoS
mechanisms been applied as per the Avaya planning guidelines.
Wiring :
– Have the trunk modules and Analog Trunk 16, where equipped, been fitted with the
appropriate functional/protective grounds (see page 35).
– Is the distribution wiring (structured cabling) satisfactory to the required national
standards?
– Are all wires and cables clearly labeled.
– Is the site clean and tidy with all rubbish removed?
Information :
– Have the telephone user guides been issued to the user.
– Has the customer been made aware of the telephone number for maintenance/fault
reports.
Feature Key :
– Where a Feature Key has been used (for software requiring a license), record it's
physical location (location of the PC is it plugged into) and leave a record of such on
site with the system.
Page 56 - System Handover
Checklist
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements
Lithium Batteries - Page 57
Safety and Homologation Statements
CE Mark
The "CE" mark affixed to this equipment means that the unit complies with the 1999/5/EC
(R&TTE), 89/336/EEC (EMC) and 72/23EEC (LVD) Directives
Declaration of Conformity
The Declaration of Conformity (DoC) for the IP400 Office products is contained with in the
CD accompanying the products.
This warning symbol is found on the base of IP401, IP403, IP416 and IP412
units and on the base of the IP400 Digital Station 80W Lump-in-Line PSU (see
page 24). Refer to page 59 for information concerning which Trunk Interface
module variants are fitted in which country.
WARNING
The Avaya IP400 Office units are intended to be installed by 'Service Personnel' and
it is the responsibility of the Service Personnel to ensure that all subsidiary
interconnected equipment is wired correctly and also meet the safety requirements
of IEC60950 or UL60950 where applicable.
Lithium Batteries
A lithium battery is fitted to the real time clock on the IP401/403/406 and IP412 mother
boards.
WARNING
The Lithium battery must only be replaced by Avaya personnel or authorized
representatives. There is a danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
Lightening Protection/Hazard Symbols
Lightening protectors
The buildings lightening protectors must be verified as follow:
1. Check the lightening protectors, at the trunk cable entry point to the building housing
the Avaya IP Office, paying special attention to the lightening protection grounding.
Report any problems, in writing, to the telephone company.
2. Equipment that is designed to be connected using internal wiring is typically not
lightening protected. Hence, Avaya IP Office extension cabling must not leave the
building. For installations where telephones and/or other standard (tip/ring) devices
are installed in another building then lightening protection is required (see page 36).
Hazard Symbol
The shock hazard symbol is intended to alert personnel to electrical hazard or
equipment damage. The following precautions must also be observed when
installing telephone equipment:
1. Never install telephone wiring during a lightening storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
3. Never Touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
4. Always use caution when working with telephone lines.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements - Page 57
Lithium Batteries
Page 58 - Electromagnetic Interference Information
Safety and Homologation Statements
Electromagnetic Interference Information
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his or her own expense.
Canadian Department of Communications (DOC)
''NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The abbreviation,
IC, before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.”
89/336/ EEC (EMC Directive) CISPR 22:1993 including A1 + A2, AS/NZ
3548:1995 (ROW)
WARNING
IP401 Compact Office, IP403, IP406, IP412 and all Expansion Modules are Class A
products. In a domestic environment, IP401 Compact Office, IP403, IP406, IP412 and all
Expansion Modules may cause radio interference in which case the user may be
requested to take adequate measures.
Page 58 - Safety and Homologation Statements
Electromagnetic Interference Information
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements
Trunk Interface Modules - Page 59
Trunk Interface Modules
Rest Of World (ROW)
To ensure the validation of the approvals in ROW (i.e. EU, Hungary, Australia and New
Zealand), only the following interface cards must be installed as detailed in the following
IP400 Office products:
Interface Modules
Product
IP403 Office DT
IP403 Office DS
IP406 Office
IP412 Office
Quad
BRI
Yes
Yes
Yes
Yes
PRI-E1
PRI E1R2*
Yes
Yes
Yes
Yes
PRI-T1
Analog
Trunk 4 (LS)
No
No
No
No
Yes
Yes
Yes
Yes
Dual PRI-E1
Dual PRI-E1R2*
No
No
No
Yes
Dual PRIT1
No
No
No
No
* CALA /Korea only
USA/Canada
To ensure the validation of the approvals in US and Canada, only the following interface
cards must be installed in the following IP400 Office products:
Interface Cards
Product
IP403 Office DS
IP406 Office
IP412 Office*
Quad
BRI
No
No
No
PRIE1
No
No
No
PRI-T1
Yes
Yes
Yes
Analog
Trunk 4 (LS)
Yes
Yes
Yes
Dual PRI-E1
Dual PRI-T1
No
No
No
Yes
Yes
Yes
See page 29 for country specific variant SAP codes.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements - Page 59
Trunk Interface Modules
Page 60 - Further Information and Product Updates
Safety and Homologation Statements
Further Information and Product Updates
Further information, including Product and Reference Manual updates, can be obtained
from Avaya's Dealers and Distributors, or from Avaya's web site: http://www.avaya.com.
This guide is also available from the Avaya's support web site: http://support.avaya.com
Support Telephone Numbers
For initial help and support, contact your distributor/supplier. The following contact points
are for Avaya authorized partners.
In the USA only, Avaya provides a toll-tree Customer Helpline 24 hours a day:
Name:
Avaya Technical Support Organization (TSO)
Customer Helpline:
1 800 628-2888
Address:
8744 Lucent Blvd., Highlands Ranch, Colorado, 80129 USA
URL:
http://support.avaya.com/
If you need assistance when installing, programming, or using your system, call the
Helpline or your Avaya representative. Consultation charges may apply.
Outside the USA, if you need assistance when installing, programming, or using your
system, contact your Avaya representative.
URL: http://support.avaya.com
Page 60 - Safety and Homologation Statements
Further Information and Product Updates
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements
Regulatory Instructions for Use - Page 61
Regulatory Instructions for Use
Any changes or modifications not expressly approved by Avaya ECS Ltd could void the
user's authority to operate the equipment.
IP Office Operation in Australia
Connection
Connection of IP400 Office products must be via a Line Isolation Unit with a
telecommunications compliance label.
BRI Interface
During the configuration, ensure "000" emergency number is not barred, by performing
the following:
Short Code: "000"
Telephone No.: "000;"
Function: "Dial Emergency"
Connections to TS013, the following Bearer Capabilities shall not be used:
7kHz Audio
Video
Restricted Digital Information
If unknown type of number is used in calling party number, the network will use the default
CLI.
The system must be configured for Point to Multi point connection to comply with Austel
requirements for connecting to TS013 circuits.
As the IP Office does not support emergency dialing after loss of power, the following
warning notice should be recognized:
WARNING
This equipment will be inoperable when mains power fails.
PRI Interface
During the configuration, ensure "000" emergency number is not barred, by performing
the following:
Short Code: "000"
Telephone No.: "000;"
Function: "Dial Emergency"
WARNING
This equipment will be inoperable during mains power failure.
IP Office Operation in Canada
Industry Canada Notification (DoC)
This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC, before
the registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met.
It does not imply that Industry Canada approved the equipment.
''NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is 1. The
REN assigned to each terminal equipment provides an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.''
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Safety and Homologation Statements - Page 61
Regulatory Instructions for Use
Page 62 - Regulatory Instructions for Use
Safety and Homologation Statements
IP Office Operation in EU
1. 999 and 112 calls must not be barred. Doing so will invalidate the approval.
2. All connections at the MDF shall be identifiable by suitable labeling.
3. The CE mark displayed on IP Office equipment indicates the systems compliance with
the EMC, LVD, and R&TTE Directives and common technical regulations for Primary
Rate and Basic Rate ISDN.
4. All ports for the connection of other non-telecommunications apparatus have a Safety
Extra Low Voltage (SELV) safety status.
IP Office Operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom
has accepted that the item complies with minimum conditions for connection to its
network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all
respects with another item of Telepermitted equipment of a different make or model, nor
does it imply that any product is compatible with all of Telecom's network services.
IP Office Operation in USA
FCC Notification
This equipment is registered with the ACTA (Administrative Council for Terminal
Attachments) in accordance with FCC Part 68 of its rules. In compliance with those rules,
you are advised of the following:
• Means of Connection. Connection of this equipment to the telephone network shall be
through a standard network interface jack. Connection to 1.544-MBps digital facilities
must be through a USOC RJ48C. Connection to the Analog Trunk facilities must be
through a USOC RJ45S.
• Notification to the Telephone Companies. Before connecting this equipment, you or
your equipment supplier must notify your local telephone company’s business office of
the telephone number or numbers you will be using with this equipment.
• The facility interface codes (FIC) for 1.544-MBps digital connection (i.e. IP400 Office
PRI-T1) are 04DU9.BN, 04DU9.DN, 04DU9.IKN, 04DU9.ISN.
• The facility interface code (FIC) for analog trunk connection (i.e IP400 Office Quad
Analog Trunk-LS) are OL13A, OL13B, OL13C, 02AC2, 02LA2, 02LB2, 02LC2, 02LR2,
02LS2.
• The facility interface code (FIC) for analog trunk connection (i.e. IP400 Office
ATM16-LS/GS) are OL13A, OL13B, OL13C, 02AC2, 02GS2, 02LA2, 02LB2, 02LC2,
02LR2, 02LF2.
• The Service Order Code (SOC) for 1.544-MBps digital connection (i.e. IP400 Office
PRI-T1) is 6.0Y.
• The Service Order Code (SOC) for analog trunk connection (i.e. IP400 Office Quad
Analog Trunk-LS) is 9.0Y.
• Disconnection. You must also notify your local telephone company if and when this
equipment is permanently disconnected from the line or lines.
• Hearing Aid Compatibility. The custom telephone sets for this system are compatible
with inductively coupled hearing aids as prescribed by the FCC.
Ringer Equivalence Number (REN). The REN is used to determine the number of devices
that may be connected to the telephone line. Excessive RENs on the line may result in the
devices not ringing in response to an incoming call. In most, but not all, areas, the sum of
the RENs should not exceed five. To be certain of the number of devices that may be
connected to the line, as determined by the total RENs, contact the local telephone
company to determine the maximum REN for the calling area.
Page 62 - Safety and Homologation Statements
Regulatory Instructions for Use
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Port Pinouts - Page 63
Technical Data
Port Pinouts
This section provides the technical specifications for the IP Office ports with the exception
of the USB port and cable. All diagrams are viewed from the front. The USB port and
cable (up to 5 meters) are standard. Refer to page 67 for cable details.
Note: Throughout the following, Tx = from IP Office and Rx = to IP Office.
Analog Trunk Ports (RJ45)
Pin 1
Pin 8
Pin No.
1-3
4
5
6-8
Description
Do not use
Ring
Tip
Do not use
Power Fail and POT Ports (RJ45)
Pin 1
Pin 8
Pin No.
1&3
2
4
5
6
7-8
Description
Do not use
Connected to pin 6*
Ring
Tip
Connected to pin 2*
Do not use
* Pins 2 and 6 are shorted together and, via a ‘ringer’ capacitor, connected to in 5.
DS/DT Ports (RJ45)
Pin 1
Pin 8
Pin No.
1-3
4
5
6-8
Description
Do not use
Sig 1
Sig 2
Do not use
Pin No.
3
4
5
6
Description
Transmit Data (Tx-A)
Receive Data (Rx-A)
Receive Data (Rx-B)
Transmit Data (Tx-B)
ISDN Port – BRI (RJ45)
Pin 1
Pin 8
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Signal Direction
Î
Í
Í
Î
Technical Data - Page 63
Port Pinouts
Page 64 - Port Pinouts
Technical Data
ISDN Port – PRI (RJ45)
Pin 1
Pin No.
1
2
4
5
Pin 8
Description
Receive Data (Rx-A)
Receive Data (Rx-B)
Transmit Data (Tx-A)
Transmit Data (Tx-B)
Signal Direction
Í
Í
Î
Î
LAN Port – 10/100 BaseT
For IP Office 403/406 the information below refers to LAN ports 1 – 7. Port 8 is switchable
in software (exchanges Tx and Rx signals).
For IP412 and WAN3, both ports have the Rx and Tx connections exchanged.
Pin 1
Pin 8
Pin No.
1
2
3
6
Description
Receive Data (Rx-A)
Receive Data (Rx-B)
Transmit Data (Tx-A)
Transmit Data (Tx-B)
Signal Direction
Í
Í
Î
Î
DTE Port (25 Way or 9 Way D-Type socket)
Pin 1
Pin 1
Pin 25
Pin 9
Pin No (25
Way).
2
3
4
5
6
7
8
20
Pin No (9 Way).
Description
Signal Direction
3
2
7
8
6
5
1
4
Í
Î
Í
Î
Î
22
9
Receive Data (Rx)
Transmit Data (Tx)
Request to Send (RTS)
Clear to Send (CTS)
Data Set Ready (DSR)
Signal Ground
Data Carrier Detect (DCD)
Data Terminal Ready
(DTR)
Ring Indicator (RI)
Page 64 - Technical Data
Port Pinouts
Î
Í
Î
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Port Pinouts - Page 65
Audio Port (3.5mm Stereo Jack Socket)
Left
Right
Common
Pin No.
Description
Signal
Direction
Common
Left
Right
Common
Audio in – Left Channel
Audio in – Right Channel
Í
Í
Description
Receive Data (Rx-B)
Receive Data (Rx-A)
Sync-B
Clock (Clk-B)
Clock (Clk-A)
Sync-A
Transmit Data (Tx-B)
Transmit Data (Tx-A)
Connected to chassis
Signal Direction
Í
Í
Î
Î
Î
Î
Î
Î
Ground
Expansion Port (RJ45 Socket)
Pin 1
Pin 8
Pin No.
1
2
3
4
5
6
7
8
Shield
External Control Port (3.5mm Stereo Jack Socket)
Pin No.
1
2
3
4
5
Control Circuit
Control Circuit 1
Control Circuit 2
Description
Circuit 1
Circuit 2
0 Volts (Ground/Chassis)
Not Connected
Not Connected
Information
Pin 2 and Pin 3, ensure that Pin 2 is at a positive voltage with
respect to Pin 3.
Pin 1 and Pin 3, ensure that Pin 1 is at a positive voltage with
respect to Pin 3.
Each circuit can be switched independently.
Switch Setting
ON
OFF
Information
Low resistance between Pins.
High resistance between Pins.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 65
Port Pinouts
Page 66 - Port Pinouts
Technical Data
WAN Port (37 Way D-Type Socket)
Pin 1
Pin 37
Pin No.
1
2
3
4
5
6
7*
8
9
10
11
12
13
14
15
16
17
18
19
Notes: 1.
2.
Page 66 - Technical Data
Port Pinouts
Description
V11 Rx-B
V11 Ind-A
V11 Clk-A
V11 Tx-A
V11 Ctl-B
V11 Gnd
WAN ID 1
V24 DTR
V24 Rx
V24 TxClk
V24 DCD
V24 CTS
N/C
V35 Tx-B
V35 SCTE-B
V35 Rx-B
V35 TxClk-B
V35 RxClk-B
CHASSIS
Signal Dir.
Í
Í
Í
Î
Î
Í
Î
Í
Í
Í
Í
Î
Î
Î
Í
Í
Pin No.
20
21
22
23
24
25*
26
27
28
29
30
31
32
33
34
35
36
37
Description
V11 Rx-A
V11 Ind-B
V11 Clk-B
V11 Tx-B
V11 Ctl-A
WAN ID 0
V24 Tx
V24 RTS
V24 RxClk
V24 RI
V24 DSR
N/C
V35 Tx-A
V35 SCTE-A
V35 Gnd
V35 Rx-A
V35 TxClk-A
V35 RxClk-A
Signal Dir.
Í
Í
Í
Î
Î
Í
Î
Î
Í
Í
Í
Î
Î
Î
Í
Í
For the USA, only FCC Part 68 registered data circuit terminal equipment
should be connected to the WAN Ports.
* For X21, V24/28 and V35 variants, pins 7 and 25 are connected as follows:
X21: Pin 7 is connected to pin 6
V24/28: Pin 25 is connected to pin 6
V35: Pins 7 and 25 are connected to pin 6
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 67
Cables
This section provides information about the cables that are used with IP Office.
Refer to page 63 for port pin out details.
All of the following cables are for internal use only.
All structured cabling/site wiring must conform to all local regulations.
Cautions:
1.
All ISDN and WAN cables should not be longer than 5 meters in length.
2.
For Analog Trunk cables, to reduce the risk of fire, use only No. 26 AWG
or larger telecommunications line cord.
DTE Cable
SAP Code.:- 700213432 (25 Way)
A
B
C
D
A 25 Way (or 9 Way on IP412) D-Type Plug with UNC 4-40 locking screws.
B 9 Way D-Type Socket with UNC 4-40 locking screws.
C 12 core screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded
wire, nominal capacitance of 95pF/m, resistance of 92 Ω/km, screened with tinned
copper braid, maximum working voltage of 440V rms and a Maximum current per core
of 1A rms
D 2 meters/6.57ft.
Pin Connections
End A (25 Way)
2
3
4
5
6
7
8
20
22
End A (9 Way)
3
2
7
8
6
5
1
4
9
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Name
Receive data
Transmit Data
RTS (Request To Send)
CTS (Clear To Send)
DSR (Data Set Ready)
Ground
DCD (Data Carrier Detect)
DTR (Data Terminal Ready)
RI (Ring Indicator)
End B
3
2
7
8
6
5
1
4
9
Technical Data - Page 67
Cables
Page 68 - Cables
Technical Data
DT Line Cord for Structured Cabling
SAP Code.:- 700047871
A
B
C
D
A
B
C
D
RJ11 Plug.
RJ45 Plug.
Cable.
4 meters/13.2ft.
Pin Connections
RJ11 Pin Number
3
4
Caution:
RJ45 Pin Number
5
4
Other connections may be present in cables and or structured cabling.
For 4450DS modules, this cable can be used to connect the module’s PSU
Line socket and the structured cabling. The PSU’s Tel socket must only be
connected to the Line socket of the associated 4424D telephone using the
D4BU cable supplied with the PSU.
This cable can be used to replace the RJ11 to BT Newplan plug that is attached to the 20
series telephones to allow connection to structured cabling.
Page 68 - Technical Data
Cables
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 69
PRI/BRI ISDN Cable
SAP Code:-
700213440
Supply: As standard with IP Office systems.
A
B
C
D
A
B
C
D
RJ45 Plug.
RJ45 Plug.
Cat 5 UTP cable - RED.
3 meters/9.84ft.
Pin Connections
End A
4
5
3
6
1
2
7
8
BRI
*Rx-A
*Rx-B
*Tx-A
*Tx-B
---------
PRI
*Tx-A
*Tx-B
----*Rx-A
*Rx-B
-----
Color
Blue/White
White/Blue
White/Green
Green/White
White/Orange
Orange/White
White/Brown
Brown/White
Cable Notes
Twisted pair
Twisted pair
Twisted pair
Twisted pair
Twisted pair
Twisted pair
Twisted pair
Twisted pair
End B
4
5
3
6
1
2
7
8
* With reference to the TE.
Pins 7 and 8 are through connected for ease of construction. They are not actually
used.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 69
Cables
Page 70 - Cables
Technical Data
LAN Interconnect Cable
SAP Code:-
700213465
Supply: The cable is supplied with the WAN3 Expansion Module.
A
B
C
D
A
B
C
D
RJ45 Plug.
RJ45 Plug.
Cat 5 UTP cable - GREEN.
1 meter/3.28ft.
Pin Connections
End A
1
2
3
6
4
5
7
8
Color
White/Orange
Orange/White
White/Green
Green/White
Blue/White
White/Blue
White/Brown
Brown/White
Cable Notes
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
End B
1
2
3
4
5
6
7
8
This cable is used:
When connecting IP Office hub ports 1 - 7 directly to a PC.
When connecting a WAN3 to an IP403/406 hub port which is located in the same
cabinet as the IP Office.
Pins 4,5,7 and 8 are through connected for ease of construction. They are not actually
used.
Page 70 - Technical Data
Cables
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 71
LAN Cable
SAP Code:-
700213481
A
B
C
D
A
B
C
D
RJ45 Plug.
RJ45 Plug.
Cat 5 UTP cable - GREY.
3 meters/9.84ft.
Pin Connections
End A
1
2
3
6
4
5
7
8
Color
White/Orange
Orange/White
White/Green
Green/White
Blue/White
White/Blue
White/Brown
Brown/White
Cable Notes
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
End B
1
2
3
6
4
5
7
8
This cable is used:
When connecting IP Office hub ports 1 - 7 directly to a PC.
When connecting a WAN3 port to an IP403/406 hub port which is not located in the
same cabinet as the IP Office.
Pins 4, 5, 7 and 8 are through connected for ease of construction. They are not actually
used.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 71
Cables
Page 72 - Cables
Technical Data
LAN Crossover Cable
SAP Code:-
700213473
A
B
C
D
A
B
C
D
RJ45 Plug.
RJ45 Plug.
Cat 5 UTP cross-over cable - BLACK.
3 meters/9.84ft.
Pin Connections
End A
1
2
3
6
Color
White/Orange
Orange/White
White/Green
Green/White
Cable Notes
Twisted Pair
Twisted Pair
End B
3
6
1
2
This cable is used when connecting Hub Ports 1 - 7 directly to another Hub
and for connecting a WAN3 to an IP412.
Page 72 - Technical Data
Cables
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 73
Expansion Interconnect Cable
SAP Code:-
700213457
Supply: One per Expansion Module.
A
B
C
D
A
B
C
D
Shielded RJ45 Plug.
Shielded RJ45 Plug.
STP (Shielded Twisted Pair) cable - BLUE.
1 meter/3.28ft.
Pin Connections
End A
1
2
3
6
4
5
7
8
Name
Rx-A
Rx-B
Sync-A
Sync-B
Clock-A
Clock-B
Tx-A
Tx-B
Color
White/Orange
Orange/White
White/Green
Green/White
Blue/White
White/Blue
White/Brown
Brown/White
Cable Notes
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
End B
1
2
3
6
4
5
7
8
The RJ45 Plug Shell at each end of the cable is connected to the STP Cable Drain
Wire.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 73
Cables
Page 74 - Cables
Technical Data
V.24/V.28 WAN Cable
SAP Code:-
700213416
A
B
C
D
E
A
B
C
D
37 Way D-Type Plug with UNC 4-40 locking screws.
25 Way D-Type Plug with UNC 4-40 locking screws.
Label
12 core screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded
wire, nominal capacitance of 95pF/m, resistance of 92 Ω/km, screened with tinned
copper braid, maximum working voltage of 440V rms and a Maximum current per core
of 1A rms
E 3 meters/9.84ft.
Pin Connections
End A
6
8
9
10
11
12
26
27
28
29
30
Name
Ground
DTR (Data Terminal Ready)
Receive Data
Transmit Clock
DCD (Data Carrier Detect)
CTS (Clear To Send)
Transmit Data
RTS (Request To Send)
Receive Clock
RI (Ring Indicator)
DSR (Data Set Ready)
End B
7
20
3
15
8
5
2
4
17
22
6
Connect pin 25 to pin 6 at End A only.
Pin 19 at end A is connected to the Screened Cable Drain Wire.
The maximum core to core capacitance must not exceed 800pF.
This cable is used to connect a WAN port to a Digital leased Line.
Page 74 - Technical Data
Cables
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 75
X.21 WAN Cable
SAP Code:-
700213408
A
B
C
D
E
A
B
C
D
37 Way D-Type Plug with UNC 4-40 locking screws.
15 Way D-Type Plug with M3 locking screws.
Label
6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper
stranded wire, nominal capacitance of 98pF/m, impedance of 77 Ω at 1MHz, screened
with aluminized tape and a tinned copper wire drain.
E 3 meters/9.84ft.
Pin Connections
End A
1
20
4
23
24
5
2
21
3
22
6
Name
Receive (Rx-B)
Receive (Rx-A)
Transmit (Tx-A)
Transmit (Tx-B)
Control (Ctl-A)
Control (Ctl-B)
Indicate (Ind-A)
Indicate (Ind-B)
SE-Timing (S-A)
SE-Timing (S-B)
Ground
Cable Notes
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
------
End B
11
4
2
9
3
10
5
12
6
13
8
Connect pin 7 to pin 6 at End A only.
Pin 19 at end A is connected to the Screened Cable Drain Wire.
This cable is used to connect a WAN port to a Digital leased Line.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 75
Cables
Page 76 - Cables
Technical Data
V.35 WAN Cable
SAP Code:-
700213424
A
B
C
D
E
A
B
C
D
37 Way D-Type Plug with UNC 4-40 locking screws.
34 Way MRAC Plug.
Label
10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper
stranded wire, nominal capacitance of 98pF/m, impedance of 80 Ω ± 10% at 1MHz,
screened with aluminized tape and a tinned copper wire drain.
E 3 meters/9.84ft.
Pin Connections
End A
8
11
12
27
29
30
32
14
35
16
36
17
37
18
33
15
34
Name
DTR (Data Terminal Ready)
DCD (Data Carrier Detect)
CTS (Clear To Send)
RTS (Request To Send)
RI (Ring Indicator)
DSR (Data Set Ready)
Transmit Data - A
Transmit Data - B
Receive Data - A
Receive Data - B
Transmit Clock - A
Transmit Clock - B
Receive Clock - A
Receive Clock - B
External Clock - A
External Clock - B
Ground
Cable Notes
------------------------Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
Twisted Pair
-----
End B
H
F
D
C
J
E
P
S
R
T
Y
AA
V
X
U
W
B
Connect pins 7 and 25 to pin 6 at End A only.
Pin 19 at end A is connected to the Screened Cable Drain Wire.
The maximum core to core capacitance must not exceed 800pF.
This cable is used to connect a WAN port to a Digital leased Line.
Page 76 - Technical Data
Cables
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Cables - Page 77
Telephone Converter Cables
The following diagrams show the pin-outs of various Structured Cabling Telephone
Converters. The first two telephone converters shown provide the required conversion
allowing correct operation of the attached telephone.
Each telephone port on the Phone modules acts as a Master socket, thus only Slave
Telephone Converters are required.
RJ45 - Compatible Converter
Telephone
Converter Cable
BT New Plan
Socket
Structured Wiring/
Unity Phone
RJ11
Plug
RJ45
socket
Latch
1
2
3
4
5
6
7
6
5
4
3
2
1
7
6 Bell
5B
4 A (Bell return)
3
2
RJ11/45 Adapter
RJ45 or RJ11 plug
BT Newplan Socke
RJ11 Pin
Number
RJ45 Pin
Number
BT Newplan Socket Pin
Number
3
4
3
4
5
4
Other connections are not relevant.
BT Newplan socket connections may be reversed as polarity is not important.
This adapter may be used with DT telephones fitted with BT Newplan plugs.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 77
Cables
Page 78 - Port Safety Classification
Technical Data
Port Safety Classification
The Avaya IP Office systems have the following ports:
•
•
•
•
•
•
•
•
•
•
•
Expansion ports
10/100 BaseT LAN ports
Telephone ports which are either DT (A-Law encoding) or DS (µ-Law encoding)
ISDN ports
Analog ports
Power Fail ports
WAN ports
DTE ports
Audio I/P port
DC Power Input port
External Control port
These Ports are classified as follows:
Port Name
Port Description
Port Classification
PRI port
PRI ISDN connection (NET)
BRI ports
BRI ISDN connection (NET)
Analog ports
Power fail ports
DTE port
Analog Telephone Ports
Digital Telephone Ports
WAN port
LAN ports
Expansion ports
Audio port
External Control port
Two wire analog trunk
Two wire analog trunk
Async Data connection.
Telephone Extension ports
Telephone Extension ports
WAN connection (NET).
10/100 BaseT attachment to LAN.
Expansion Module connector.
Connector for Music on Hold.
Connector for Controlling Ancillary
circuits.
Connector for DC input power.
TNV (Operating within the
limits of SELV)
TNV (Operating within the
limits of SELV)
TNV3
TNV3
SELV
TNV2
SELV
SELV
SELV
SELV
SELV
SELV
DC Input port
SELV
Interconnection circuits shall be selected to provide continued conformance with the
requirements of EN 609050:1992/A3:1995 clause 2.3 for SELV circuits and with the
requirements of clause 6 for TNV circuits, after connections between equipment.
Compliance with FCC Rules
Transmit and Receive Gain Settings for PRI/T1 and Analog Ports
The Gain settings are password controlled for use by qualified installation personnel only
and must not be made available to the end user. The default gain settings of 0dB ensures
compliance with FCC part 68 section 68.308(b)(5) and TIA/EIA-IS-968 Section 4.5.2.5.
“Through transmission amplification from ports for the connection of separately registered
equipment or from other network connection ports”. Gain setting adjustment by unqualified
personnel may result in violation of the FCC rules. Qualified personnel may adjust gain
settings above these levels only where:
1. Measurement is made to ensure that the power levels sent to line at each network
interface connected does not exceed the maximum levels specified in FCC part 68
section 68.308(b) and TIA/EIA-IS-968 Section 4.5 for that specific interface type.
2. Where gain adjustment away from the default values are made, precautions should be
taken to ensure that the connection of terminal equipment is controlled by qualified
installation personnel.
Page 78 - Technical Data
Port Safety Classification
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Technical Specifications - Page 79
Technical Specifications
General
Dimensions
(unboxed)
Dimensions
(boxed)
Environmental
Weight (unboxed)
Kgs
lbs
Weight (boxed)
Kgs
lbs
Power Supply
Consumption
(nominal Watts)
Lump-in-Line PSU
IP401:
Width: 255mm (10"). Height: 71mm (2.8")
IP403/6/12 & Exp. Modules : Width: 445mm (17.5") Height: 71mm (2.8")
Depth: 235mm (9.3")
Depth: 245mm (9.7")
IP401:
Width: 304mm (13.4") Height: 105mm (4.2")
IP403/6/12 & Exp. Modules : Width: 445mm (17.5") Height: 71mm (2.8")
Depth: 305mm (12")
Depth: 245mm (9.7")
0 to +40°C. 95% relative humidity, non-condensing.
401 403 406 412 Analog16
DT/DS16 DT/DS30
WAN3 So8
Phones8 …16 …30
1.2
2.6
401
2.8
2.8
6.3
6.3
WAN3 So8
2.8
2.9
3.10
6.3
6.5
6.94
Phones8 …16 …30
2.6 3.0 3.0
5.8 6.6 6.7
403 406 412
2.9
6.5
Analog16
3.0
3.50
6.7
7.8
DT/DS16 DT/DS30
2.4 3.85 4.3 4.3
4.2
4.3
4.8
4.1
5.4 8.6 9.6 9.6
9.4
9.6
10.8
9.2
2.5mm DC inlet socket. 24Vdc Power input. Rating 24Vd.c., 2A max.
401 403
406412 Analog16
DT/DS16 DT/DS30 WAN3
24 26
16 17.5
5
24
30
12
4.1
9.2
So8
24
4.1
9.2
4.2
9.4
4.4
9.7
Phones8 …16 …30
12
16
30
Power Requirements: I/P 100-240Vac, 50/60Hz, 81-115VA, Input current 2A max
Standard PSUs: O/P 24Vdc, 1.875A, output power 45W max.
DS30 80W PSU: O/P 16Vdc, 5A, output power 80W max.
Lump-in-line PSUs are CE/UL/Dentori Safety Approved.
Interfaces
Interface
Information
DTE
ISDN
Analog ports
25 way D-Type female connector, V.24/V.28. (9 way D-type on IP412s)
ROW Interfaces:
BRI :
RJ45 sockets. ETSI S/T Interface to CTR3 for Pan European Connection.
PRI E1:
RJ45 socket. ETSI T Interface to CTR4 for Pan European Connection.
PRI E1-R2: RJ45 socket. ETSI T Interface to CTR4 for Pan European Connection.
PRI E1-R2: 75Ω BNC Coax.. ETSI T Interface.
PRI T1:
RJ45 socket: FCC Part 68/JATE connection.
USA Interfaces:
PRI T1 Service:
Ground Start (GS) – Default, E&M, 56k data for 5ESS, 56/64/64 restricted for 4ESS
PRI ISDN Switch support:
4ESS, 5ESS, DMS-100, DMS-250 (includes conformance to ANSI T1.607 & Bellcore
Special Report SR4287, 1992
PRI ISDN Services:
AT&T Megacom 800, AT&T WATS (4ESS), AT&T SDS Accunet 56kB/s & 64kB/s (4ESS),
AT&T Multiquest (4ESS).
RJ45 sockets: Loop start/Ground start (region dependant)
Power Fail ports
RJ45 sockets: telephone ports act as master sockets
ISDN
Data Rates
BRI: B-channel 64kbps or 56kbps, D-channel 16kbps.
PRI: B-channel 64kbps or 56kbps, D-channel 64kbps.
RJ45 sockets. EU - Telephone ports act as master sockets.
CLI Schemes: DTMFA, DTMFC, DTMFD, FSK and UK20.
REN = 2
Off Hook current = 25mA.
Ring Voltage = 40V (nominal) RMS.
External Bell (via analog port); REN = 1
RJ45 sockets. Auto-negotiating 10/100BaseT Ethernet (10Mbps).
Port 8 is MDI/MDIX switchable via the adjacent Cascade pushbutton switch.
Refer to pages 11, 15 and 19.
37 way D-Type female sockets. X.21 interface to 2048k bps, V.35 interface to 2048k bps and
V.24 Interface to 19k2 bps.
3.5mm Stereo Jack socket. Input impedance - 10k /channel.
Maximum a.c. signal – 200mV rms.
3.5mm Stereo Jack socket. Switching Capacity - 0.7A.
Maximum Voltage - 55V d.c. On state resistance - 0.7Ω.
Short circuit current - 1A. Reverse circuit current capacity - 1.4A.
Telephone
LAN
WAN
Audio
External
Control
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data - Page 79
Technical Specifications
Page 80 - Technical Specifications
Technical Data
Protocols
Protocol
Information
A-Law
µ-Law
V.120
V.110
PPP
LCP
MP
PAP
CHAP
CCP
STAC
MPPC
BACP
IPCP
TCP/IP
DHCP
NAT
BOOTP
SNMPv1
--------RFC 1661
RFC 1570
RFC 1990
RFC 1334
RFC 1994
RFC 1962
RFC 1974
RFC 2118
RFC 2125
RFC 1332
RFC 793
RFC 1533
RFC 1631
RFC 951
RFC1157 (STD15)
RFC1155 (STD16)
RFC1212 (STD16)
RFC1215
RFC1213 (STD17)
MIB-II
RIP
RFC1058
RFC2453
RFC1722 (STD57)
RFC2401
RFC2402
RFC2403
RFC2404
RFC2405
RFC2406
RFC2407
RFC2408
RFC2409
RFC2410
RFC2411
RFC2661
RFC3193
RFC2737
RFC 1350
IPSEC
L2TP
ENTITY MIB
TFTP
PCM encoding (mainly used outside N.America)
PCM encoding (mainly used in N.America and Japan)
A standard Rate Adaption mechanism.
A standard Rate Adaption mechanism.
Point to Point Protocol.
Link Control Protocol.
Multi-Link (Point to Point) Protocol.
Password Authentication Protocol.
Challenge Handshake Authentication Protocol.
Compression Control Protocol.
Stac LZS Compression Protocol.
Microsoft Point to Point Compression (Protocol).
Bandwidth Allocation Control Protocol.
Internet protocol Control Protocol.
Transmission Control Protocol/Internet Protocol.
Dynamic Host Control Protocol.
Network Address Translation.
Bootstrap Protocol.
Simple Network Management Protocol
Structure and Identification of Management Information for
TCP/IP-based internets
Concise MIB Definitions
A Convention for Defining Traps for use with the SNMP
Management Information Base for Network Management of
TCP/IP-based internets:MIB-II
Routing Information Protocol
(STD56) RIP Version 2
RIP Version 2 Protocol Applicability Statement
Security Architecture for the Internet Protocol
IP Authentication Header
The Use of HMAC-MD5-96 within ESP and AH
The Use of HMAC-SHA-1-96 within ESP and AH
The ESP DES-CBC Cipher Algorithm With Explicit IV
IP Encapsulating Security Payload (ESP)
The Internet IP Security Domain of Interpretation for ISAKMP.
Internet Security Association and Key Management Protocol
The Internet Key Exchange (IKE).
The NULL Encryption Algorithm and Its Use With IPsec.
IP Security Document Roadmap.
Layer Two Tunneling Protocol "L2TP"
Securing L2TP using IPsec
Entity MIB (Version 2)
Trivial File Transfer Protocol
Internal Data Channels
Base
Unit
IP401
Max. No. of Internal Data Channels
2
Max. No. of Internal Data Channels for
Voicemail
2
IP403
18
10
IP406
24
20
IP412
100
30
Page 80 - Technical Data
Technical Specifications
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Specifications - Page 81
Technical Data - Page 81
Technical Specifications
Page 82 - Technical Specifications
Technical Data
SNMP Functionality
The IP Office SNMP Agent implements SNMPv1 on a read-only basis for security
reasons.
SNMP Agent Configuration
The following operational items may be configured for the IP Office SNMP Agent using the
IP Office Manager:
SNMP Server:
• Enable/disable
Enabled: the device to respond to SNMP requests and send traps for any associated
events that occur if so configured.
Disabled: the SNMP agent on the device does not respond to SNMP requests or send
traps.
• UDP Port (default 161)
Changes the default port value of the SNMP Agent.
• Read-only community
Community string of up to 32 alphanumeric characters for read-only access.
Two trap destinations:
•
•
•
•
IP Address
UDP Port (default 162)
Community string of up to 32 alphanumeric characters.
Event mask specifying the events the trap destination is interested in receiving
- generic (coldStart, warmStart, linkDown, linkUp, authenticationFailure)
- licence – License Key Server access fault notifications
- phone change – connected phone change notification
MIBs Supported
The following MIBs are supported by the IP Office SNMP Agent:
• IETF RFC1213 mib-2 (RFC1213-MIB)
- Provides statistics for LAN, WLAN and WAN interfaces
- Groups supported: system, interfaces, at, ip, icmp, tcp, udp and snmp
• IETF RFC1215
- Provides definitions of generic SNMP traps
- Traps supported: warmStart, coldStart, linkDown, LinkUp and authenticationFailure
• IETF RFC2737 ENTITY-MIB
- Provides architectural representation
- Groups supported: entityPhysical and entityGeneral
• Avaya IPO-PROD-MIB
- Provides device/entity identification OIDs
• Avaya IPO-MIB
- Provides root OIDs for functional MIBs
- Provides system wide notifications for events relating to functional entities.
• ipoGenLKSCommsFailureEvent
• ipoGenLKSCommsOperationalEvent for License Key Server communication
events
• Avaya IPO-PHONES-MIB
- Provides extension/user/phone-port map.
• Phone-port mapping via cross-reference to entPhysicalEntry for port with
entPhysicalIndex value
- Provides notifications of phone change event.
• IpoPhonesChangeEvent
Page 82 - Technical Data
Technical Specifications
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Technical Data
Technical Specifications - Page 83
Trap Generation
RFC1215 Generic SNMP Traps:
Trap type
warmStart
coldStart
linkDown
linkUp
authenticationFailure
Generated
Upon soft reboot.
Upon unexpected reboot such as a power outage.
Upon transition of an interface (PPP or Frame-Relay) from the
up operational state into the down operational state.
Upon transition of an interface (PPP or Frame-Relay) from the
down operational state into the up operational state.
Upon attempted SNMP request with mismatched community for
the type of operation.
IPO-MIB:
Trap type
ipoGenLKSCommsFailureEvent
ipoGenLKSCommsOperationalEven
t
Generated
Upon loss of communication with a configured License
Key Server.
Upon re-gaining communication with a configured License
Key Server.
IPO-PHONES-MIB:
Trap type
ipoPhonesChangeEvent
Generated
Upon change of a DT, DS or IP extension phone type after
normal start-up. No traps are issued for POT extensions as the
presence or absence of such phones cannot be established
hence the ipoPhonesType for such extensions is always
potPhone.
MIB Loading
In order to SNMP manage an IP Office system, that is browse its MIBs and fully interpret
the traps it sends out, the MIBs supported by IP Office must be loaded and compiled for
use with your Network Management System. The supported standard and proprietary
MIBs together with the MIB files relied upon for definitions are provided on the IP Office
Admin CD off the directory snmp_mibs. Detailed below are details of how to install the
appropriate MIBs with a number of Network Management Systems.
HP OpenView Network Node Manager 6.41 and earlier:
MIBs are installed in Network Node Manager by selecting Options and Load/Unload MIBs:
SNMP from the menu and then using the Load… option and browsing for MIB files to load
and compile. The following MIBs must be installed in the order listed to fully SNMP
manage an IP Office system:
MIB file
RFC2737-ENTITY-MIB
AVAYAGEN-MIB.mib
IPO-PROD-MIB.mib
IPO-MIB.mib
INET-ADDRESS-MIB.mib
RFC2213-INTEGRATEDSERVICES-MIB
DIFFSERV-DSCP-TC.mib
DIFFSERV-MIB-HPOV.mib
IPO-PHONES-MIB.mib
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Source
snmp_mibs\standard on OpenView install CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\standard on OpenView install CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
Technical Data - Page 83
Technical Specifications
Page 84 - Technical Specifications
Technical Data
CastleRock SNMPc 5.1.6c and earlier:
For MIBs to be used with SNMPc they must first be copied into its mibfiles directory, which
is normally C:\Program Files\SNMPc Network Manager\mibfiles. MIBs are installed by
selecting Config and MIB Database from the SNMPc menu and then using the Add option
and selecting the MIB file from the list presented to load and compile it. The following
MIBs must be installed in the order listed to fully SNMP manage an IP Office system:
MIB file
ENTITY-MIB
AVAYAGEN-MIB.mib
IPO-PROD-MIB.mib
IPO-MIB.mib
INET-ADDRESS-MIB.mib
INTEGRATED-SERVICESMIB
DIFFSERV-DSCP-TC.mib
DIFFSERV-MIB.mib
IPO-PHONES-MIB.mib
Source
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\Standard on IP Office Admin CD
snmp_mibs\IPOffice on IP Office Admin CD
The MIB installation instructions provided above are correct for CastleRock SNMPc
V5.0.8 and later. For V5.0.1 of CastleRock SNMPc the following must be carried out:
1. Copy all of the IP Office MIBs and standard MIBs from the admin CD to the SNMPc
mibfiles directory.
2. In the SNMPc mibfiles directory open the files STANDARD.mib and SNMPv2-SMI.mib
in Notepad.
3. In the SNMPv2-SMI.mib file find the definition of zeroDotZero and copy this to the
clipboard.
4. In the STANDARD.MIB file find the SNMPv2-SMI section and paste in the definition of
zeroDotZero from the clipboard before the end of this section (just before the END
statement).
5. Save the modified STANDARD.MIB file.
6. Add the MIB file SNMP-FRAMEWORK-MIB.mib to the MIB database using the
instructions provided in the IP Office installation guide.
7. Add all the MIB files listed in the instructions provided in the IP Office installation guide
in the order given.
8. Compile the MIBs ready for use.
The reason for this is:
The IPO-PHONES-MIB.mib relies upon the DIFFSERV-MIB.mib for the definition of the
textual convention of IndexInteger. The DIFFSERV-MIB needs the definition of the textual
convention zeroDotZero which is normally defined in SNMPv2-SMI.mib. However
including SNMPv2-SMI.mib in the MIB file compilation list results in errors due to conflicts
with what appear to be internal definitions within SNMPc and the SNMPv2-SMI section in
its STANDARD.mib file. Therefore to resolve the issue the required definition of
zeroDotZero must be placed in the SNMPv2-SMI section in SNMPc's STANDARD.mib
file.
Page 84 - Technical Data
Technical Specifications
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Index - Page 85
Index
Analog 4.............................................................................................................................................................................. 10 , 14 , 18
Analogue Ports................................................................................................................................................................... 7 , 11 , 18
Barrier boxes
IROB ................................................................................................................................................................................................................................... 36
BRI ................................................................................................... 10 , 12 , 14 , 16 , 18 , 25 , 29 , 31 , 39 , 40 , 61 , 63 , 69 , 78 , 79
Cable ties ......................................................................................................................................................................................... 32
Configuration................................................................................................................................................................................... 47
DECT................................................................................................................................................................................................... 9
Digital leased circuit............................................................................................................................................ 8 , 12 , 16 , 20 , 26
Digital leased line............................................................................................................................................................. 10 , 14 , 18
Dimensions ...................................................................................................................................................................................... 33
Dust.................................................................................................................................................................................................... 33
Earthing
Functional.......................................................................................................................................................................................................................... 35
Protective.................................................................................................................................................................................................................... 27 , 35
Environmental requirements ...................................................................................................................................................... 33
Extensions ....................................................................................................................................................................................... 22
Fault returns .................................................................................................................................................................................... 38
Feature Key ....................................................................................................................................................................... 32 , 46 , 56
Flooding ............................................................................................................................................................................................ 33
Humidity............................................................................................................................................................................................ 33
IROB
Barrier Boxes ............................................................................................................................................................................................................ 35 , 36
ISDN interfaces ................................................................................................................................................................ 10 , 14 , 18
Licence Key ....................................................................................................................................................................... 22 , 32 , 46
Lithium battery ................................................................................................................................................................................ 57
Mains supply ................................................................................................................................................................................... 34
NTU.......................................................................................................................................................................... 8 , 12 , 16 , 20 , 26
Packaging ........................................................................................................................................................................................ 38
Parts required ................................................................................................................................................................................. 32
PCM encoding ............................................................................................................................................................. 6 , 10 , 11 , 23
µ-Law ............................................................................................................................................................................................................................. 7 , 23
A-Law............................................................................................................................................................................................................................. 6 , 23
PCS level.......................................................................................................................................................................................... 28
Power
Supply................................................................................................................................................................................................................................. 34
Power fail................................................................................................................................................................................... 27 , 52
PRI E1............................................................................................................................................................ 10 , 12 , 14 , 16 , 18 , 79
PRI T1 ..................................................................................................................................................... 10 , 12 , 14 , 16 , 18 , 29 , 79
Product description ......................................................................................................................................................................... 5
Sales feature ......................................................................................................................................................... 8 , 12 , 16 , 20 , 26
Software Level.................................................................................................................................................................................. 5
Space requirements...................................................................................................................................................................... 33
Clearance .......................................................................................................................................................................................................................... 33
Height ................................................................................................................................................................................................................................. 33
Width................................................................................................................................................................................................................................... 33
Temperature.................................................................................................................................................................................... 33
Terminal installation...................................................................................................................................................................... 51
Testing terminals ........................................................................................................................................................................... 51
Tools required................................................................................................................................................................................. 32
Trunk Modules.................................................................................................................................................................. 12 , 16 , 20
Unpacking ........................................................................................................................................................................................ 38
UPS Equipment.............................................................................................................................................................................. 34
USB Interface............................................................................................................................................................................. 8 , 12
Ventilation ........................................................................................................................................................................................ 33
Voice over IP....................................................................................................................................................................... 7 , 11 , 15
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
Index - Page 85
Performance figures and data quoted in this document are typical, and must be
specifically confirmed in writing by Avaya before they become applicable to any
particular order or contract. The company reserves the right to make alterations
or amendments to the detailed specifications at its discretion. The publication of
information in this document does not imply freedom from patent or other
protective rights of Avaya, or others.
Intellectual property related to this product (including trademarks) and registered
to Lucent Technologies has been transferred or licensed to Avaya.
All trademarks identified by ® or TM are registered marks or trademarks,
respectively, of Avaya Inc. All other trademarks are the property of their
respective owners.
This document contains propriety information of Avaya and is not to be disclosed
or used except in accordance with applicable agreements.
Any comments or suggestions regarding this document should be sent to
"wgctechpubs@avaya.com".
© Copyright 2003 Avaya
All rights reserved.
Avaya SMBS Group
Sterling Court
15 - 21 Mundells
Welwyn Garden City
Hertfordshire
AL7 1LZ
England
Tel: +44 (0) 1707 392200
Fax: +44 (0) 1707 376933
Email: contact@avaya.com
Web: http://www.avaya.com.
IP Office Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)