Instruction manual | Avery 9416 Printer User Manual

Equipment
Manual
TC941XFMXEM Rev. AB 1/08
Monarch®
9416®
FreshMarx™
System
©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp.
All rights reserved.
Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Paxar reserves the right to
make changes in the product, the programs, and their availability at any
time and without notice. Although Paxar has made every effort to
provide complete and accurate information in this manual, Paxar shall
not be liable for any omissions or inaccuracies. Any update will be
incorporated in a later edition of this manual.
©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp.
All rights reserved. No part of this publication may be reproduced,
transmitted, stored in a retrieval system, or translated into any language
in any form by any means, without the prior written permission of Paxar
Americas,Inc.
WARNING
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
prescrites dans le Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.
Trademarks
MONARCH® and 9416® are trademarks of Paxar Americas, Inc.
FreshMarx™ is a trademark of Paxar Americas, Inc.
Paxar® is a trademark of Paxar Corporation.
Avery Dennison® is a trademark of Avery Dennison Corporation.
Microsoft, Windows, NT, and Office are trademarks of Microsoft Corporation
in the United States and/or other countries.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, Ohio 45342
TA B L E O F C O N T E N T S
Getting Started ................................................................ 1-1
Unpacking the FreshMarx System .................................. 1-1
Connecting the Printer’s Power Supply .......................... 1-2
Reading the Indicator Light ........................................... 1-4
Loading Labels ............................................................ 1-5
Calibrating the Supply ................................................ 1-10
Checking the Die Cut Sensor ...................................... 1-10
Using The Keypad ............................................................ 2-1
Connecting the Keypad’s Power Supply ......................... 2-1
Connecting the Communication Cable ............................ 2-3
About the Keypad ........................................................ 2-4
Setting up the FreshMarx System .................................. 2-5
Setting the Date and Time ............................................ 2-5
Processing the Product ................................................ 2-7
Printing a Use First Label ............................................. 2-8
Using the Stop Printing Function ................................... 2-8
Future Upgrades .......................................................... 2-8
Using the Update Utility ................................................... 3-1
Before You Begin ......................................................... 3-2
Editing the Overlay ...................................................... 3-3
Changing a Key’s Color ............................................. 3-6
Defining Custom Colors............................................. 3-8
Deleting a Key ......................................................... 3-9
Printing the Overlay ................................................... 3-11
Updating the Keypad .................................................. 3-12
Communication Settings .......................................... 3-13
Table of Contents i
Care and Maintenance ......................................................4-1
Clearing Label Jams .....................................................4-1
Cleaning the Printhead .................................................4-2
Cleaning the Platen Roller and Printer............................4-2
Troubleshooting ...............................................................5-1
Template Sample ............................................................. A-1
ii Table of Contents
G E T T I N G S TA R T E D
1
Use this system for product freshness. The
system consists of a Monarch® 9416® printer and a
keypad with the FreshMarx™ application.
This chapter includes information about
♦
unpacking the FreshMarx system
♦
connecting the printer’s power supply
♦
reading the printer’s indicator light
♦
loading labels
♦
calibrating the supply
♦
checking the die cut sensor
To use the keypad, see Chapter 2, “Using the
Keypad,” for more information.
Unpacking the FreshMarx System
After you unpack the system, you should have the
following:
♦
9416 Printer and power supply
♦
power strip
♦
communications cable
♦
keypad and AC adapter
♦
software kit
For missing items, service, technical assistance or
ordering labels, please call Monarch at the number on
the back of this manual.
Keep all packaging material in case you need to move
or return the system.
Getting Started 1-1
Connecting the Printer’s Power Supply
To connect the power supply to the printer:
Caution
Do not touch the electrical connectors while
setting up the printer. Electrostatic discharge
can damage or destroy the printhead or
electronic components.
1.
Place the printer on a table in a location that
allows easy access to the front of the printer.
Note:
Never operate the printer resting on its side
or upside down.
2.
Turn off the printer. Press the power switch on
the back of the printer to the off (O) position.
3.
Place the power supply in a suitable location,
preferably on a table, near an electrical outlet.
4.
Plug the three-hole end of the AC adapter cable
into the three-pronged outlet in the printer’s power
supply.
Caution
The printer’s power supply uses a different
voltage than the keypad. To connect the wrong
power supply could permanently damage the
keypad or the printer.
1-2 Getting Started
5.
Plug the round end of the power supply cable into
the socket at the back of the printer.
6.
Plug the three-pronged end of the AC adapter
cord into a grounded electrical outlet.
WARNING
The printer and power supply should never be
operated in a location where either one can get
wet. Personal injury could result.
Getting Started 1-3
Reading the Indicator Light
The indicator light monitors the printer's status.
Indicator Light
Feed Button
Indicator Light
Description
GREEN
Printer is on and ready to use.
FLASHING
GREEN
Printer is paused. Press the FEED
button to resume printing.
FLASHING RED
Printer error condition. See Chapter
5, “Troubleshooting” for error
conditions and solutions.
ORANGE
The printer is detecting the labels.
No light
Printer is off. Make sure the power
supply is connected properly. See
"Connecting the Power Supply" earlier
in this chapter.
1-4 Getting Started
Loading Labels
Note:
If you run out of labels while printing, do not
turn off the printer when reloading the labels.
You may lose your data. The printer resumes
printing when reloaded.
1.
Remove and discard the tape or wrapping from a
new roll of labels.
2.
Press the cover release levers (located on both
sides of the printer) towards the front of the
printer to release the cover.
3.
Lift open the cover.
Getting Started 1-5
4.
Remove a supply holder guide from one end of the
supply holder. The supply holder is normally
attached with a line to the inside of the printer.
Supply Holder Guides
Supply Holder
1.5” Supply Core
Adapter
5.
Slide a roll of labels onto the supply holder.
Note:
6.
If the core diameter on your roll of labels is 1
inch in diameter, remove the 1.5-inch supply
core adapters from the supply holder guides.
Slide the supply holder guide back onto the end of
the supply holder.
1-6 Getting Started
7.
Insert the ends of the supply holder into the slots
in the supply roll mount.
Supply Roll Mount
Important Information
Make sure the plastic line attaching the
supply holder to the printer is tucked
down out of the way of the supply
holder and supply holder guides.
Otherwise, the plastic line may wrap
around the supply holder or get caught
on the supply holder guides.
Getting Started 1-7
8.
Adjust the supply guides to their widest position
by turning the dial.
Supply Guides
9.
Feed the labels, printing side up, under the supply
guides and over the platen roller.
Supply Guides
Platen
Roller
1-8 Getting Started
10. Press the labels under the supply guides.
11. Turn the dial to adjust the supply guides so that
they barely touch the edges of the label backing
paper.
12. Close the cover until it locks in place.
13. Press the FEED button. The indicator light should
be GREEN.
14. Calibrate the supply if printing stops and the
indicator light turns RED or the labels do not
properly advance. See “Calibrating the Supply,”
for more information.
Getting Started 1-9
Calibrating the Supply
1.
Turn off the printer.
2.
Press and hold the FEED button while turning on
the printer.
3.
Release the FEED button after the indicator light
starts flashing ORANGE. The printer calibrates
the die cut sensor, measures the label length, and
prints the test labels.
4.
To resume normal printing, turn off the printer,
wait two seconds, then turn it back on again.
If the supply does not calibrate, make sure the
die cut sensor has not been accidentally
moved.
Checking the Die Cut Sensor
After loading supplies, make sure you did not
accidentally move the die cut sensor. The die cut
sensor senses and calibrates the supply. For your
supplies, make sure the middle of the square lens on
the die cut sensor the lines up with the arrow inside
the printer.
Sensor set for
Die Cut Supplies
1-10 Getting Started
U S I N G T H E K E Y PA D
2
This chapter describes how to
♦
connect the keypad power supply
♦
connect the communication cable
♦
use the keypad
♦
configure the FreshMarx system–IMPORTANT!
♦
set the date and time
♦
process the product
♦
print a Use First label
♦
use the Stop Printing function.
Note:
Keep this manual in a safe place; otherwise,
changing the settings would require a service
call.
Connecting the Keypad’s Power Supply
To connect the power supply to the keypad:
1.
Place the keypad on a table or shelf.
Note:
The keypad should not be operated in a
location that has room temperatures above
158°F or below –4°F for extended periods of
time. This could permanently damage the
display.
2.
Place the keypad’s power supply in a suitable
location, preferably on a table near an electrical
outlet.
3.
Plug the three-hole end of the AC adapter cable
into the three-pronged outlet in the keypad’s
power supply.
Using The Keypad 2-1
4.
Plug the power supply cable with the L-shaped
end into the socket on the right side of the
keypad.
L-shaped Connector
5.
Plug the three-pronged end of the AC adapter
cord into a grounded electrical outlet.
2-2 Using The Keypad
Connecting the Communication Cable
To connect the serial cable from the printer to the
keypad:
1.
Turn off the printer and the keypad before
connecting the cable.
2.
Connect the serial cable to the (9-pin) serial port
on the back of the printer.
9-pin Serial Port
Using The Keypad 2-3
3.
Connect the other end of the serial cable (9-pin) to
the serial port on the right-hand side of the
keypad.
Serial Port
About the Keypad
Use the FreshMarx application to date-label food
items. The button descriptions, colors, and layout can
be changed for each application. See Chapter 3,
“Using the Update Utility,” for more information.
Note:
Chapter 3 is only for Supervisors or System
Administrators.
2-4 Using The Keypad
Setting up the FreshMarx System
IMPORTANT - Complete the following steps before
using the system.
To set up the system:
1.
Press the FreshMarx button three times.
SELECT DATE OR TIME
2.
Press the number 3 button.
SENDING PRINTER SETUP COMMAND TO
PRINTER, PLEASE WAIT.
3.
Press any key to print a label.
Setting the Date and Time
To set the Date:
1.
Press the FreshMarx button three times.
SELECT DATE OR TIME
2.
Press the number 1 button. The display shows the
current date setting. If this is correct, press the
FreshMarx button to return to the Main Display.
To change the setting, use the numeric
buttons:
♦
♦
♦
♦
3.
Press
Press
Press
Press
1
2
3
4
to
to
to
to
change the month
change the day
add a year
subtract a year
Press the FreshMarx button to save the changes
and to return to the Main Display.
Using The Keypad 2-5
To set the Time:
1.
Press the FreshMarx button three times.
SELECT DATE OR TIME
2.
Press the number 2 button.
The display shows the current time setting. If
this is correct, press the FreshMarx button to
return to the Main Display.
To change the setting, use the numeric
buttons:
♦ press 1 to change the hours
♦ press 2 to change the minutes
♦ press 3 to change AM/PM.
3.
Press the FreshMarx button to save the changes
and to return to the Main Display.
2-6 Using The Keypad
Processing the Product
Use the FreshMarx application to label any product for
freshness. All products are listed on the buttons on
the keypad. The numeric buttons on the keypad allow
you to enter the quantity of labels to be printed.
To print one label at a time:
1.
Press any product button once.
PRINTING
A label prints for the product you selected.
To print multiple labels:
1.
Press the numeric buttons to enter a quantity.
QTY = X SELECT PRODUCT
X represents the quantity
you entered.
2.
Press a product button.
PRINTING
The labels print for the product you selected.
Using The Keypad 2-7
Printing a Use First Label
Apply a “Use First” label to any product that needs to
be used first.
1.
Press the Use First button on the keypad
(bottom right)
PRINTING
A label prints with the words "Use First” and
“Use Primero".
Using the Stop Printing Function
If you press the wrong number of labels to be printed,
or the wrong product button:
1.
Press the Stop Printing button on the keypad
(upper right) to cancel printing.
If the Printer was in the process of printing a
label, it will finish and go to the ready position.
Note:
You must be at the Main Display for this
function to work.
Future Upgrades
Updates will be provided by Supervisors.
To use the Update Utility, see Chapter 3, “Using the
Update Utility,” for more information.
2-8 Using The Keypad
U S I N G T H E U P D AT E
UTILITY
3
The FreshMarx Update Utility allows you to
♦
edit the keypad’s overlay
♦
change a key’s description
♦
change a key’s color
♦
delete a key
♦
print the new overlay
♦
send the updated data to the keypad.
Note:
This chapter is only for Supervisors or System
Administrators.
Using the Update Utility 3-1
Before You Begin
Install the Update Utility on a PC with Microsoft®
Windows® 98 or greater. The PC should also have
Microsoft® Office® 2000 (or greater installed), which
includes Access database software.
1.
Install the Update Utility by inserting the Update
Utility CD into the CD-ROM drive on your PC.
Follow the instructions on the screen to complete
the installation.
2.
Start the Update Utility. The Main screen
appears.
Status Bar
At the bottom left-hand corner, there is a
status bar, which displays the Utility’s current
status.
3.
Decide what you want to do next:
♦ To edit the overlay (change a key’s color or
description), see “Editing the Overlay,” for more
information.
♦ To update the keypad’s software/application, see
“Updating the Keypad,” for more information.
3-2 Using the Update Utility
Editing the Overlay
You can change the way the overlay appears (a key’s
color or text description).
1.
From the Main screen, click Edit Overlay. The
Overlay Edit screen appears.
2.
To change a key’s text, click the key to change.
The Edit Overlay Key Data screen appears.
Click here
and enter
new key
data
3.
Click in the box and enter the new key data.
Using the Update Utility 3-3
4.
Click Edit Label to change the label’s wording,
offset time, and choose to print the time on the
label. The Edit Label Data screen appears.
5.
Change any necessary text for the label or offset
time.
6.
Decide if you want to print the time on the label.
If so, make sure the box is checked next to Print
Time on Label. If not, make sure the box is not
checked next to Print Time on Label.
A sample label displays while you make changes.
7.
Click Done when finished editing the label. You
return to the previous screen (Edit Overlay Key
Data). Or, click Cancel to cancel these changes
and return to the previous screen (Edit Overlay
Key Data).
8.
Click Done when finished editing the label. You
return to the previous screen (Overlay Edit).
9.
Click Done to return to the Main screen.
3-4 Using the Update Utility
Whenever you return to the Main screen, you
are prompted:
10. Click OK to continue.
11. If you made changes:
♦ print the new overlay, see “Printing the Overlay,”
for more information.
♦ update the keypad’s software/application, see
“Updating the Keypad,” for more information.
Using the Update Utility 3-5
Changing a Key’s Color
1.
From the Main screen, click Edit Overlay. The
Overlay Edit screen appears.
2.
Click the key to change. The Edit Overlay Key
Data screen appears.
3.
Click Change Color. The Color screen appears.
4.
Pick the color you want for the selected key. If
you want to define a custom color, click Define
Custom Colors>>. See “Defining Custom
Colors,” for more information.
5.
Click OK when finished picking a color for the
selected key. You return to the previous screen
(Edit Overlay Key Data). Or click Cancel to
cancel these changes and return to the previous
screen (Edit Overlay Key Data).
6.
Click Done when finished editing the label. You
return to the previous screen (Overlay Edit).
3-6 Using the Update Utility
7.
Click Done to return to the Main screen.
Whenever you return to the Main screen, you
are prompted:
8.
Click OK to continue.
9.
If you made changes:
♦ print the new overlay, see “Printing the Overlay,”
for more information.
♦ update the keypad’s software/application, see
“Updating the Keypad,” for more information.
Using the Update Utility 3-7
Defining Custom Colors
1.
From the Main screen, click Edit Overlay. The
Overlay Edit screen appears.
2.
Click the key to change. The Edit Overlay Key
Data screen appears.
3.
Click Change Color. The Color screen appears.
4.
From the Color screen, click Define Custom
Colors. The Custom Color screen appears.
5.
Enter values for Hue, Sat, Lum, Red, Green, and
Blue if necessary. The color changes based on
each value you change.
6.
Click Add to Custom Colors.
7.
Click the color you just added to the custom colors
palette.
8.
Click OK when finished defining a custom color for
the selected key. You return to the previous
screen (Edit Overlay Key Data). Or click Cancel
to cancel these changes and return to the
previous screen (Edit Overlay Key Data).
9.
Click Done when finished editing the label. You
return to the previous screen (Overlay Edit).
10. Click Done to return to the Main screen.
3-8 Using the Update Utility
Whenever you return to the Main screen, you
are prompted:
11. Click OK to continue.
12. If you made changes:
♦ print the new overlay, see “Printing the Overlay,”
for more information.
♦ update the keypad’s software/application, see
“Updating the Keypad,” for more information.
Deleting a Key
Check with your System
Administrator before removing any
key from the database.
You can delete a key from either the Edit Overlay Key
Data or Edit Label Data screen. When you delete a
key
♦
the key’s information is removed from the
database.
♦
the key appears as a black box on the overlay.
Using the Update Utility 3-9
1.
From the Main screen, click Edit Overlay. The
Overlay Edit screen appears.
2.
Click the key to delete. The Edit Overlay Key
Data screen appears. When you click Delete Key,
you see
3.
Click OK to remove ALL data for this key from the
database and display a black box in place of this
key on the overlay.
4.
Click Cancel to return to the previous screen and
keep the key in the database.
5.
Click Done to return to the previous screen.
6.
Click Done to return to the Main screen.
Whenever you return to the Main screen, you
are prompted:
7.
Click OK to continue.
8.
If you made changes:
♦ print the new overlay, see “Printing the Overlay,”
for more information.
♦ update the keypad’s software/application, see
“Updating the Keypad,” for more information.
3-10 Using the Update Utility
Printing the Overlay
If you make any changes to the overlay, print it on a
color printer and insert it into the keypad.
1.
From the Main screen, click Edit Overlay. The
Overlay Edit screen appears.
2.
Click Print. The Print screen appears. Your Print
screen may appear differently, based on your
Operating System and printer.
3.
Select the printer.
4.
Make any changes to the number of copies,
Layout, and Paper/Quality if necessary.
5.
Click Print to print the overlay.
6.
Click Done to return to the Main screen.
If the overlay prints wrong, the printer properties can
be changed. Click Properties from the print screen to
set up the printer. Refer to the documentation from
the color printer you are using to print your overlay for
more information.
Using the Update Utility 3-11
Whenever you return to the Main screen, you are
prompted:
7.
Click OK to continue.
Updating the Keypad
After the changes are made to the key and label data,
send the updated data to the keypad/terminal, so the
changes appear on any future labels printed.
Note:
Make sure the printer is connected to the
computer.
Make sure the computer’s serial communication
values match those at the keypad. See
“Communication Settings,” for more information.
3-12 Using the Update Utility
Communication Settings
The Update Utility scans your computer for available
communication ports and adds them to the Com Port
list box.
To display the communication settings:
1.
From the Main screen, click Setup, Com Port.
You see
2.
Enter the password: 5675 and click OK. The
Communications Settings screen appears.
The default settings match the settings of the
keypad.
3.
Make any changes and click OK when finished.
You return to the Main screen.
Using the Update Utility 3-13
To update the keypad/terminal:
1.
Connect the null modem cable provided in the
software kit from the computer to the keypad.
2.
On the main menu select All to update the
application and the data files. Select Data Only
to update just the data sent to the keypad.
3.
From the Main screen, click Update Terminal.
The Update Utility begins sending the
application and data files to the keypad. Do
not click Cancel while updating the keypad,
data and/or formatting could be lost.
4.
When you see “Update Complete. Please unplug
terminal power and connect printer cable,” the
update is complete. Click OK.
5.
Unplug the keypad’s null modem cable from the
computer and reconnect the serial cable to the
printer. Unplug the terminal’s power cable. Wait
several seconds and then reconnect the power
cable to the keypad. The keypad is now ready to
use.
6.
Click Exit to close the Update Utility.
3-14 Using the Update Utility
4
CARE AND
MAINTENANCE
This chapter tells you how to
♦
clear label jams
♦
clean the printhead
Clearing Label Jams
When you are printing and a jam occurs, the indicator
light turns RED.
To clear the jam:
1.
Turn off the printer. Press the power switch on
the back of the printer to the off position (O).
2.
Press the cover release levers towards the front of
the printer to release the cover.
3.
Lift open the cover.
4.
If necessary, remove any previously loaded labels.
Lift up the supply holder and remove one of the
supply holder guides.
5.
Slide the labels off the supply holder.
6.
Remove the jammed labels.
Caution:
Do not use sharp or pointed objects to
remove labels, or damage to the printhead
may occur.
7.
Reload the labels. See “Loading Labels” in
Chapter 1 for more information.
8.
Close the cover until it locks in place.
9.
Press the FEED button. The indicator light should
be GREEN.
Care and Maintenance 4-1
Cleaning the Printhead
Remember to clean the printhead every time you load
a new label roll into the printer.
Caution:
You must turn off the printer’s power before
cleaning the printhead. To clean the
printhead while printing, you may lose your
data when you turn off the printer.
1.
Turn off the printer.
Press the power switch
on the back of the
printer to the OFF (O)
position.
2.
Press the cover release
levers towards the front
of the printer to release the cover.
3.
Lift open the cover.
4.
Moisten a cotton swab with isopropyl alcohol.
5.
Rub the cotton swab across the printhead to
remove any build-up.
6.
Allow the printhead to dry for one minute before
you close the cover and resume printing.
Cleaning the Platen Roller and Printer
Moisten a cotton swab with
isopropyl alcohol and run
the cotton swab across the
platen roller. Turn the
platen roller with your finger
and make sure it is clean all
Platen Roller
the way around.
Note: Do not remove the platen roller. Slightly
dampen a cloth with water and wipe the
printer’s exterior surfaces clean. Use a dry,
soft-bristled brush to clean paper dust out of
the printer’s interior.
4-2 Care and Maintenance
TROUBLESHOOTING
5
Problem
Action
Indicator light is off
when the printer is
turned on.
Check the power connections
from the power supply to the
printer and wall outlet. See
"Connecting the Printer’s Power
Supply” in Chapter 1 for more
information.
Indicator light is
GREEN, but the
printer will not print.
Check the cable connections
from the keypad to the printer.
See “Connecting the
Communication Cable” in
Chapter 2 for more information.
Make sure the labels are loaded
correctly and that they are the
Paxar/Monarch labels
recommended for this
application. See “Loading
Labels” in Chapter 1 for more
information.
Clean the printhead. See
"Cleaning the Printhead" in
Chapter 4 for more information.
Make sure the cover is closed.
Indicator light is RED.
Out of labels or the cover is
open.
Load labels. See "Loading
Labels” in Chapter 1 for more
information.
Make sure the cover is closed
until it latches, then press the
FEED button.
Troubleshooting 5-1
Problem
Action
Printing stops and
indicator light turns
RED.
Or, the printer does not
advance from one label
to the next correctly.
Calibrate the supply.
1. Turn off the printer.
2. Load labels. See “Loading
Labels” in Chapter 1 for
more information.
3. Press and hold the FEED
button while turning on the
printer.
4. Release the FEED button
after the indicator light
starts flashing ORANGE.
The printer calibrates the
die cut sensor, measures
the label length, and prints
the test labels.
5. To resume normal printing,
turn off the printer, wait
two seconds, then turn it
back on.
Load different labels. See
“Loading Labels” in Chapter 1
for more information.
Clear a label jam. See
"Clearing Label Jams" in
Chapter 4 for more
information.
Make sure the die cut sensor is
in the correct position (was not
accidentally moved while
loading supplies). See
“Checking the Die Cut Sensor,”
in Chapter 1 for more
information.
5-2 Troubleshooting
Problem
Action
Label exits partially out
of the printer or skips a
label.
A label may be caught in the
printer. See “Clearing Label
Jams” in Chapter 4 for more
information.
Make sure the labels are
loaded correctly and that they
are the Paxar/Monarch labels
recommended for this
application. See “Loading
Labels” in Chapter 1 for more
information.
Printing is faded or
poor quality.
Make sure the labels are
loaded correctly and that they
are the Paxar/Monarch labels
recommended for this
application. See “Loading
Labels” in Chapter 1 for more
information.
Make sure the cover is closed
completely.
Clean the printhead. See
"Cleaning the Printhead" in
Chapter 4 for more
information.
Adjust the print
speed/darkness. See your
System Administrator.
Troubleshooting 5-3
Problem
Action
Test label does not
print.
Make sure the supply is loaded
correctly.
Make sure the die cut sensor is
in the correct position (was not
accidentally moved while
loading supplies). See
“Checking the Die Cut Sensor,”
in Chapter 1 for more
information.
The keypad displays an
error.
5-4 Troubleshooting
To clear an error displayed on
the keypad, turn off the
printer’s power switch, wait
two seconds, then turn on the
printer.
T E M P L AT E S A M P L E
A
This Appendix shows the default FreshMarx
keypad template and food item tables for shelf life.
The keypad has 60 keys that can be programmed. It
is not necessary to use all 60 keys or choose a
background color. Background colors are normally
used to separate families of food items for Salad
Dressings, Breads, Meats, and Cheeses. See
Chapter 3, “Editing the Overlay” for information on
changing the overlay.
Template Sample A-1
Vegetable
Item
ROMAINE LETTUCE
ICEBERG LETTUCE
CALIFORNIA MIX
SPINACH MIX
CARROTS
POTATOES
ONIONS
TOMATOES
CUCUMBERS
BROCCOLI
COLESLAW
PEPPERS
SALAD PREPARED
Meats
Shelf Life
24 Hours
24 Hours
24 Hours
24 Hours
24 Hours
24 Hours
48 Hours
24 Hours
24 Hours
48 Hours
48 Hours
48 Hours
24 Hours
Cheese
Item
CHEDDAR
MOZZERELLA
PROVOLONE
JACK
BLUE
PARMESAN
CAESAR
ITALIAN
CATALINA
HOUSE
BLUE CHEESE
MAYO
MARGARINE
RANCH
Item
PIES
FRUIT CUP
THAWED BERRIES
YOGURT
JELLO CUP
COFFEE CAKE
Shelf Life
24 Hours
24 Hours
24 Hours
24 Hours
24 Hours
24 Hours
Breads
Shelf Life
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
Liquids
Item
APPLE JUICE
ORANGE JUICE
GRAPEFRUIT JUICE
NON-FAT MILK
2% MILK
ICED TEA
Shelf Life
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
Deserts
Shelf Life
72 Hours
72 Hours
72 Hours
72 Hours
72 Hours
72 Hours
Dressings
Item
Item
HAM
TURKEY
GROUND BEEF
ROAST BEEF
GRILLED CHICKEN
BACON
TUNA
SHRIMP
Item
FAJITA SHELLS
WHOLE WHEAT BUNS
BAGELS
MUFFINS
RYE BREAD
BUNS AND ROLLS
Shelf Life
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
Miscellaneous
Shelf Life
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
48 Hours
A-2 Template Sample
Item
1 DAY
2 DAY
3 DAY
USE FIRST
Shelf Life
24 Hours
48 Hours
72 Hours
N/A
Visit www.paxar.com for sales, service,
supplies, information, and telephone numbers
for our International locations.
TOLL FREE:
1-800-543-6650 (In the U.S.A.)
1-800-363-7525 (In Canada)
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