Bell X720 Network Card User Manual

3G Novatel Wireless X720 ExpressCard
®
3G Turbo Card
3G Turbo Card
3G Novatel Wireless X720 ExpressCard
®
Getting started guide
Welcome
Thank you for purchasing a Turbo Card from Bell. This card will enable
you to connect to the Internet using Canada’s largest 3G mobile
network1 at broadband-like speeds.
Use this Turbo Card to connect to your corporate Virtual Private
Network (VPN), exchange files with colleagues, run network
applications or just to visit your favourite Web sites.
This Getting started guide details how to set up your computer for use
with the Turbo Card.
1. Getting started
2. Installing the Mobile Connect software
3. Choosing and installing the Turbo Card driver
4. Activating your Turbo Card
(This information was provided to you when you purchased this
product.)
5. Making a connection
6. Troubleshooting
Getting started
Before activating your Turbo Card, ensure you have the
following information:
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If you don’t have an account or a data rate plan, go to your nearest Bell
store, Bell wireless dealer or speak with your Bell account representative
to get set up.
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on the back of the Turbo Card.
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SYSTEM REQUIREMENTS
To install and operate the Turbo Card, make sure your computer has
the following system resources:
Operating system
Microsoft® Windows® 2000 or XP
Card slots
1 Type II / ExpressCard slot
Communication ports
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I/O Resources
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Memory
128 MB
Disk space
150 MB
Disk drives
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Installing the Mobile Connect software
Caution:
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Mobile Connect software and are instructed to do so.
Mobile Connect from Bell is a software application which allows you to
manage your wireless connections, both over the data optimized high
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install this software and then select the Turbo Card when prompted to
do so.
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Connect installer should start automatically. If it does not start,
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drive letter.
($<ebbemj^[CeX_b[9edd[Yj?dijWbbI^_[bZ® Wizard. It will guide you
through the process of installing the Mobile Connect application.
Use the Next and Back buttons to navigate through the installation
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installation procedure is complete, a restart may be required. If a
restart is not required, Mobile Connect will launch automatically.
If your computer restarts, launch Mobile Connect application by
clicking on the Mobile Connect desktop icon.
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Wi-Fi device or laptop vendor. Mobile Connect will replace these
programs, so it is safe to stop them from running by pressing the
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your wireless connections. If you would like Mobile Connect to
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Choosing/installing the Turbo Card driver
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manufacturer list, and X720 from the model list.
2. Mobile Connect will ask if you have installed the Turbo Card before.
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with Next.
3. Mobile Connect will then install drivers for the Turbo Card. Follow the
onscreen instructions and click Next.
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you to insert the Turbo Card into your computer’s ExpressCard slot.
Hold the card by the black antenna stub with the Mobile Connect
label facing up. Firmly push the Turbo Card into the ExpressCard slot,
but do not force it in, as this may damage the card’s connectors.
Remember to remove any shipping material or temporary placeholder
cards your laptop vendor may have left in the card slot. When
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Tray that the Turbo Card has been installed and is ready to use, you
can click Next.
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6. Finalize the installation by clicking Finish. If the system did not detect
the Turbo Card, you can use the Back button to retry the installation
of the driver.
Activating your Turbo Card
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Mobile Connect should show its main program window.
Click the Tools Menu button. It is shaped like a small wrench.
From this, select Activation Wizard. (Note that the Activation Wizard
menu option may take a few minutes to become selectable.)
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3. The Activation Wizard will then prompt you to enter your Mobile
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ready to connect to the network.
Making a connection
To connect to the Internet, simply press the Connect button on the
Mobile Connect main program window.
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C
To disconnect, click the Connect button again.
The Mobile Connect main program window lets you view available
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buttons include:
A. Connect
This button will make a connection to the wireless network. By default,
it will connect to the high speed mobile network. When you’re ready to
disconnect, click it again.
B. Signal strength
This graph display shows the strength of the wireless network signal.
C. Show available
networks
This button will open the Available Networks window, which displays
both mobile high speed and core network connections as well
as Wi-Fi networks.
D. Status display
This text display alternates between showing what networks are
available and the status of the current connection.
E. Connection timer
This text display shows the length of the current connection.
F. Minimize and
Close buttons
These buttons allow you to minimize the Mobile Connect program, close
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G. Tools menu
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Use it to create your own Wi-Fi networks or reactivate your
Turbo Card.
Inserting and removing the Turbo Card
from your computer.
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install the Mobile Connect software application then choose and install
the Turbo Card software driver. If you haven’t already done this, you
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Turbo Card can be inserted or removed from your computer at any
time using these instructions.
It is recommended to remove the Turbo Card when transporting your
computer because the Turbo Card antenna stub is exposed outside the
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To insert the card
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To remove the card
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Troubleshooting
Below is a list of common error messages and possible solutions
regarding the use of your Turbo Card.
SYMPTOMS
SOLUTION
Intermittent connectivity
and/or low throughput.
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or relocate the entire computer to a different location.
Bell Core Network or Bell
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Networks display,
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Relocate the computer to a different location.
Coverage maps are available on bell.ca/coverage
and/or
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Turbo Card
glows red.
and/or
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Try the connection again at a later time.
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and reinsert the card into the slot.
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described by this option.
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is available” or only local
Wi-Fi networks are shown.
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drivers for the ExpressCard slot. Contact your system
vendor for assistance in installing the correct drivers.
When clicking Connect, the
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attempt to the network failed”
is displayed.
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Relocate the computer to a different location.
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Try the connection again at a later time.
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number supplied may be incorrect. First, attempt the
Activation Wizard process again, as described in this
Getting started guide. If this does not resolve the
problem, contact Bell Client Care.
Note: Bell Turbo Cards do not need login credentials.
These are generated internally by the Activation
Wizard. If you are prompted to check the login
username and password, these remain blank for
the Turbo Card.
Troubleshooting
SYMPTOMS
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Wizard process, the message
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available” is displayed.
SOLUTION
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and/or
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described in this guide.
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Turbo Card is not lit.
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drivers for the ExpressCard slot. Contact your system
vendor for assistance in installing the correct drivers.
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Turbo Card is not lit.
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the slot.
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Card glows orange.
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contact Bell Client Care.
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1 877 DATA-123 (328-2123)
Using a Macintosh with the Turbo Card
The Turbo Card can also be used with a Macintosh computer. To do so, use the Mobile Connect for
Macintosh application included on the supplied CD to activate and manage your connections.
Mobile Connect for Macintosh:
Mobile Connect for Macintosh is a full-featured connection manager that supports the Turbo Card.
To install Mobile Connect, insert the CD and open the disc on your Macintosh desktop Finder. Open
the MobileConnectMac folder and drag the Mobile Connect icon to a suitable location on your hard
drive. You can also drag the icon onto your Dock in order to launch Mobile Connect quicker. When
you first launch the program, Mobile Connect for Macintosh will prompt you with instructions, asking
you to select a device. Choose the X720.
To activate the Turbo Card, select Activation Assistant from Mobile Connect’s Tools menu. Ensure you
have your Mobile Directory Number (MDN), phone number and Unlock Key ready.
To connect to the Turbo Card, click Connect in Mobile Connect’s main window.
(1) Based on total square kms of the 1xEVDO network vs HSPA coverage as of March 5, 2009. ©2009 Novatel Wireless Inc. All rights reserved.
Merlin, MobiLink and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc. ExpressCard is a trademark of PCMCIA. All other
brands and product names are trademarks of their respective holders. Microsoft is a registered trademark of Microsoft Corporation in the United
States and/or other countries. Manufactured under U.S. Patent No. 5129098. System requirements for laptops: Microsoft Windows 2000 or XP
operating system, 1 Type II ExpressCard® slot, 2 free COM ports, I/O resources: 1 IRQ, 4096 bytes of I/O space, CD-ROM drive. Licensed by
QUALCOMM® Incorporated under one or more of the following United States Patents and/or their counterparts in other nations: 4,901,307
5,490,165 5,056,109 5,504,773 5,101,501 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338. Patents Pending.