BISSELL 10N6-F Pet Hair Eraser vacuum cleaner USER'S GUIDE

2

USER'S GUIDE

10N6-F SERIES 220-240V

Thank You

3

Safety Instructions

4

Product View

5

Assembly

6-8

Operations

8-13

Maintenance and Care

13-14

Troubleshooting

14

Replacement Parts

14

Accessories

15

Warranty

16

Consumer Services

T

hanks for buying a BISSELL Pet Hair Eraser™ vacuum

We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,

BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman & CEO

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I

MPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

READ ALL

INSTRUCTIONS

BEFORE USING YOUR

UPRIGHT VACUUM.

WARNING:

To reduce the risk of fire, electric shock, or injury:

■

Do not use outdoors or on wet surfaces.

■

Do not leave machine when it is plugged in.

■

Do not use with damaged cord or plug.

■

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service agent.

■

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

■

Do not unplug by pulling on cord. unplug by grasping plug.

■

Do not handle plug or appliance with wet hands.

■

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

■

Do not pick up hot or burning objects such as cigarettes, matches, or hot ashes.

■

Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour.

■

Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours.

■

Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety

■

Young children should be supervised to ensure that they do not play with the appliance.

■

Remove plug from electrical outlet before cleaning or maintaining the appliance.

■

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.

■

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.).

■

Do not allow to be used as a toy.

■

Do not use for any purpose other than described in this user’s Guide.

■ use only manufacturer’s recommended attachments.

■

Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

■

Keep appliance on a level surface.

■

Turn off all controls before unplugging.

■

Be extra careful when cleaning stairs.

■

This appliance is provided with double insulation. use only identical replacement parts.

■

Do not use without the dirt container and filters in place.

■

Pay close attention when working around children.

■ unplug before attaching Pet TurboBrush™

Tool.

■

Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

SAVE THESE

INSTRUCTIONS

FOR FUTURE USE

This model is for household use only.

IMPORTANT

FOR OPERATION ON A 220-240 VOLT

A.C. 50/60 Hz POWER SUPPLY ONLY.

If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS

1362) fuse is fitted in the carrier contained in the plug. (Spares may be obtained from your BISSELL supplier). If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a mains socket.

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P

roduct view

Handle

Pet TurboBrush

™

Tool

Inner Cyclone upper Tank

Easy

Empty

™

Dirt

Container

Washable

Pre-Motor

Filter

Headlight

Foot

Window

Carry

Handle

Hose Clip

Stretch Hose

Dusting Brush/ upholstery Tool

Crevice Tool

Twist ‘n Snap™

Hose

Power Switch

Extension

Wand

Post-Motor

HEPA Media

Filter*

Lock ‘n Seal

™

Lever

Handle

Release Pedal

Quick Release

™

Cord Wrap

Power

Cord

Hose

Wand

Quick

Release

™

Cord

Wrap

Wide Cleaning Foot

* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

Height Adjustment

Knob

Hose Wand Base

CAUTION:

Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

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Hose

Wand

A

ssembly

The only tool you’ll need to assemble your vacuum cleaner is a Phillips screwdriver.

Attach handle to vacuum

1. Locate the handle and cord wrap. Remove the screw packet taped to the handle.

2. Stand the vacuum upright and from the rear of the unit, slide the base of the handle firmly into the grooves at the top of the vacuum body.

3. Ensure that the handle fits firmly to the vacuum body. If there are any gaps, continue to push firmly until the handle is secure.

2.

1.

4. Insert the provided screw into the existing hole, attaching the handle to the body of the vacuum. Tighten securely with a screwdriver.

Attach vacuum hose and tools

1. Attach the Twist ‘n Snap™ Hose by lining up the tabs on the base with the corresponding notches on the back of the vacuum as shown.

2. Turn the Twist ‘n Snap Hose to the right to lock the hose into place.

3. Grasping the Quick Reach Handle, slide the end of the Hose Wand onto the Hose Wand

Base. Snap the Hose into the Hose Clip.

NOTE: The vacuum will not operate effectively unless the hose wand is firmly attached.

4. Slide the extension wand and crevice tool into the storage clip on back of vacuum.

5. Slide the dusting brush/upholstery tool into the storage clip on back of vacuum.

6. Store the Pet TurboBrush™ Tool on the front of the handle by lining up the TurboBrush base with the base of the holder then push back to snap into place.

Twist 'n

Snap Hose

* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

3.

6

4.

CAUTION:

Before using your vacuum, make sure that the dirt container is in the locked position and that all filters (pre-motor and Post-Motor

HEPA Media Filter*) are in place.

Do not operate your vacuum without these filters.

NOTICE:

For above floor cleaning, the floor brush will continue to rotate, but is raised above floor. To prevent carpet damage, do not lean on the vacuum or let the powerfoot tilt forward.

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O

perations

6

Power switch

The Power Switch is located on the left side of the vacuum. Push the rocker switch “ON” (I) to vacuum, and “OFF”

(O) when cleaning is complete.

CAUTION:

To avoid personal injury and to prevent the cleaner from falling when cleaning stairs, always place it at the bottom of the stairs.

Handle positions

Press the handle release pedal, located on the lower left side of the vacuum, with your foot to place your vacuum into one of three cleaning positions.

1. Upright – For storage and above floor cleaning with tools.

2. Normal Cleaning – Press handle release pedal once. Position used for most household floor cleaning tasks.

3. Low Cleaning – With the vacuum in normal cleaning position, press handle release pedal again. Use for reaching under low furniture such as tables, chairs or beds.

Height adjustment

The powerfoot/rotating floor brush on your vacuum can be adjusted to clean several floor surfaces.

NOTE: For optimal cleaning performance, adjust to the lowest practical setting. If your cleaner is difficult to push, adjust to the next higher setting.

1. Turn height adjustment knob to desired setting.

Bare Floor For non-carpeted, indoor surfaces

Lowest Setting For short pile carpets

Medium Setting For short and medium

pile carpets

Highest Setting For plush pile carpet

3.

2.

1.

Tip:

Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose.

1.

Height Adjustment Knob

1.

Correct way to carry

Transporting cleaner

1. To move your cleaner from room to room, put the handle in the upright position, tilt the cleaner back on its rear wheels and push forward.

2. The cleaner can also be moved by using the carry handle.

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O

perations

Special on-board tools

Your vacuum is not only a powerful carpet and rug cleaner, it’s also a versatile above floor vacuum cleaner when you select one of the special tools.

1. Raise the handle to the upright position.

2. Grasp the hose wand handle to separate from hose wand base.

Dusting Brush/

Upholstery Tool

Crevice Tool

Extension Wand

Hose Wand

3. Attach tools by firmly pushing onto vacuum hose, hose wand or extension wand.

Be sure the hose and tool fit snuggly together by twisting tightly.

Dusting Brush/Upholstery Tool:

Two types of cleaning tools in one attachment.

• Use brush side to dust furniture, blinds, books, lamps, shelves and baseboards.

• Use upholstery side for cushions, draperies and fabrics.

Crevice Tool: Use in tight narrow spaces.

Hose Wand

Base

Extension Wand: Use with desired attachment for a longer reach.

Hose Wand: Use with desired attachment for a longer reach or for cleaning hard to reach places.

Pet TurboBrush™ Tool: Use rotating brush action for small flat areas such as cushions and beds.

NOTE: Press gently down and pull towards you in a raking motion.

Too much pressure will cause the brush to stop rotating.

Pet TurboBrush™

Tool

CAUTION:

The rotating floor brush continues to rotate while tools are in use.

To reduce the risk of injury from moving parts, always move the cleaner with the carrying handle.

Always place vacuum cleaner on the floor with handle in upright position when using tools. Never place your fingers under the cleaner when it is running. Never place powerfoot on furniture or uneven surfaces. Do not place vacuum cleaner close enough to objects to pull them into rotating brush.

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Tip:

Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose.

O

perations

Power cord usage

1. To use your vacuum, remove the cord and plug it into an electrical outlet. For your convenience, there is a quick release cord wrap for easy cord removal. There is also a cord clip that is part of the upper cord wrap where you can attach the cord when vacuuming.

2. When you are finished cleaning, turn vacuum cleaner off.

3. Unplug power cord by grasping the plug

(NOT the cord) and disconnect from outlet.

4. Loop power cord around cord wraps on side of vacuum cleaner. Be sure to first return the quick release cord wrap back to its original position before wrapping the cord.

5. Clip molded plug to power cord to secure.

Quick Release

Cord Wrap

1.

8

M

aintenance and care

To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently.

Perform the following maintenance steps:

1. Empty the dirt container when the dirt reaches the “Full” line on the container, or more frequently to prevent overfills. For best performance, empty after each use.

2. Check the pre-motor filter and post-motor

HEPA Media Filter* at least once a month, clean or replace as needed.

3. Replace the post-motor HEPA Media

Filter* every three to six months.

NOTE: More frequent filter cleaning may be necessary if you are vacuuming new carpet, fine dust, or have allergy concerns. Follow the instructions on the following pages to perform these simple maintenance steps.

* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

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WARNING:

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Tip:

To maximize cleaning performance, check and clean or replace all filters as suggested.

M

aintenance and care

Emptying the dirt container

The dirt container should to be emptied before the dirt reaches the “Full” line on the container.

1. Unplug the vacuum from electrical outlet.

2. Slide the Lock ‘n Seal Lever to the

“Unlock” position.

3. Grasp handle and pull the dirt container straight out to remove from the vacuum.

4. Empty dirt into garbage container.

NOTE: Emptying the dirt container after every use will help prevent over filling and ensure that the vacuum is ready to go the next time you clean.

2.

4.

Unlock

Cleaning the Pre-motor and Post-motor HEPA Media Filter*

1. Unplug the vacuum from electrical outlet.

2. The pre-motor filter protects the motor from dirt particles. It is located in the slide out tray underneath the dirt container. If the filter becomes dirty, pull out the tray, lift out the foam filter pad and clean it.

NOTE: The pre-motor filter may be hand washed in cold water with mild detergent. Rinse well and air dry thoroughly before replacing.

Washable

Pre-Motor

Filter

Post-Motor

HEPA

Media

Filter*

3. The post-motor HEPA media filter* assists in the filtration process to return clean air to the room. It is located behind the door on the side of the vacuum. If the filter becomes dirty, remove the door, remove the filter and replace.

NOTE: The post-motor filter is a white, pleated HEPA Media

Filter*. This filter is not washable and must be replaced when it becomes dirty.

NOTICE:

This product is intended for household use only and not for commercial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty.

* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

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WARNING:

Do not operate cleaner with damp or wet filters or without all filters in place.

9

M

aintenance and care

Check rotating floor brush and drive belt

You should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends of strings, hair and carpet fibers. This type of debris can wrap around the brush and hamper its ability to effectively clean your carpet.

Also remove any debris that has accumulated under the brush cover.

1. Unplug the vacuum from electrical outlet.

2. Place handle in low position and turn vacuum cleaner over so bottom side is facing up.

3. Remove the two screws marked 2 and

4. Once the screws are removed, lift tab

1 and release the three latches in order marked 2 - 4. Lift off the brush cover

3.

WARNING:

To reduce the risk of injury from moving parts, turn vacuum cleaner off and disconnect power plug from electrical outlet.

1

4. Grasp rotating floor brush at both ends and lift.

5. Clean strings, hair and other debris from rotating floor brush, paying particular attention to brush ends.

6. Clean strings, hair and other debris from motor pulley and drive belt areas.

7. Check drive belt carefully for wear, cuts or stressed areas.

8. Check air passageway for obstructions.

Remove debris from this area.

9. Insert front edge of the brush cover and rotate into place. Snap the latches and replace the two screws.

Motor

Pulley

8.

2

3

4

Replace drive belt

1. Unplug the vacuum from electrical outlet.

2. With rotating floor brush removed from vacuum cleaner (Steps 1-4 of check rotating floor brush and drive belt), grasp old drive belt and remove from motor pulley. Discard the old drive belt.

Air Passageway

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M

aintenance and care

Replace drive belt continued

3. Place new drive belt over motor pulley and loop other end over rotating floor brush in the space between the bristles.

NOTE: It is important that you use only genuine BISSELL replacement belts. Generic belts may not meet the exact specifications required to keep your vacuum operating at its peak performance. The use of unbranded belts could lead to early failure of the vacuum and could void your warranty.

4. Pull the rotating floor brush firmly into position, stretching the drive belt, and place ends of rotating floor brush down into the slots on sides as shown.

Alignment of brush ends in slots may be necessary to fully insert the brush.

5. Turn rotating floor brush by hand several times in the direction of motor pulley. If properly installed, drive belt will center itself on rotating brush crown.

Maintaining Pet TurboBrush

™

Tool

The Pet TurboBrush™ Tool should be checked regularly for clogs or debris wrapping around the brush.

1. Remove tool from hose or front of vacuum.

2. Twist collar so opening is at the top and lift top cover to remove.

Motor

Pulley

6. Insert front edge of brush cover and rotate into place. Snap the three latches and replace the two screws.

Replacing lightbulb

1. Unplug the vacuum from electrical outlet.

2. Using a screwdriver, first remove 2 screws on either side of lens and pull out to remove the lens.

3. Remove the bulb from the socket by grasping the bulb and pulling gently. Install the new bulb by pushing it gently into the socket until the bulb snaps into place.

4.

4. Reposition the lens place cover back over headlight and reinsert 2 screws.

2.

2.

3.

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3.

11

M

aintenance and care

Maintaining Pet TurboBrush

™

Tool continued

3. Remove the brush from the belt and clean debris.

4. Replace the brush inside the belt and place ends into slots on sides as shown.

5. Reposition top cover making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place.

5.

Clearing clogs

Low suction or poor pickup may be due to a clog in the vacuum cleaner.

If you notice a change in the sound of the motor, check for clogs.

1. Unplug the vacuum from electrical outlet.

2. Empty dirt container.

3. Check upper tank for build up or clogs.

4. If you notice a clog in the upper tank, remove the inner cyclone (see section

"Cleaning the upper tank" below).

5. Grasp the hose wand and separate it from the hose wand base. Check for a clog in the base, the wand or in the hose.

6. Remove the Twist ‘n Snap hose from the vacuum by turning to the left. Straighten the hose and unclog with a long, narrow object such as a broom handle.

7. If the clog persists, follow the instructions for "Checking the rotating floor brush and drive belt" on page 10 and inspect the air passageway for obstructions.

1.

Cleaning the upper tank

2.

1. Grasp the inner cyclone and twist to the left until the locking tabs stop the rotation.

Pull down from the upper tank to remove it.

2. Wipe out the inside of the upper tank and the inner cyclone with a damp cloth moistened with water or a mild cleaning solution.

3. If you desire to thoroughly clean the filtration disk located in the upper portion of the inner cyclone, hold the bottom of the cyclone and turn filtration disk to the right and pull up to remove.

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4.

5.

3.

M

aintenance and care

Cleaning the upper tank continued

4. The inner cyclone and filtration disk may be washed using a mild detergent. Be sure it is completely dry before reassembling or damage to your unit may result.

5.

5. Once cleaning is completed, reassemble the filtration disk over the inner cyclone by sliding it straight down on the top of the inner cyclone and turning left. Be sure to line up the tabs when reassembling for proper installation.

6. To replace the inner cyclone, slide it into the upper housing. Be sure to line up the inner cyclone by ensuring tabs on filtration disk are positioned toward the front of the unit. Push the inner cyclone in and rotate it to the right until the locking tabs stop the rotation.

6.

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

T

roubleshooting

Vacuum cleaner won’t run

Possible causes

1. Vacuum cleaner is not plugged in

2. Damaged power cord

Remedies

1. Check electrical plug

2. Replace as necessary by an authorized service representative.

Vacuum cleaner and tools won’t pick up dirt

Possible causes Remedies

1. Incorrect height adjustment 1. Adjust powerfoot to correct height

2. Hose not attached to suction opening 2. Firmly push hose wand into hose wand base

3. Twist 'n Snap hose not securely attached

4. Crack or hole in hose

5. Broken or worn drive belt

6. Rotating floor brush bristles worn

7. Rotating floor brush jammed

8. Clog in vacuum

9. Dirt container full

10. Dirt container not installed properly

11. Filters are dirty

12. Pet TurboBrush™ Tool is clogged or debris is wrapped around the brush roll

3. Make sure Twist 'n Snap hose is snapped into locked position

4. Check hose and replace if needed

5. Replace drive belt, see pages 10-11

6. Replace brush

7. Remove brush and clean debris from brush ends

8. Clear clogs, see page 12.

9. Empty dirt container

10. Position correctly and lock in place

11. Check pre-motor and post-motor filters

12. See pages 11-12 for Maintaining

Pet TurboBrush™ Tool

Vacuum cleaner is difficult to push

Possible causes

1. Incorrect height setting

Remedies

1. Adjust powerfoot to correct height setting

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T

roubleshooting

Visible dirt escaping from cleaner

Possible causes

1. Dirt container full

2. Filters missing or installed incorrectly

3. Dirt container installed incorrectly

Remedies

1. Empty dirt container

2. Check pre-motor and post-motor filters for correct installation

3. Pull out and re-insert dirt container correctly

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

R

eplacement parts

1

Item

1

2

3

4

5

2

Part No.

303-1120

203-1603

203-1283

203-1073

203-6608

3

Part Name

Style 7/9/10/12/14 Drive Belt (2-Pack)

Headlight Bulb

Wide Window Foot Brush Roll (gray)

Style 7/8/14 Pre-Motor Foam Filter

Style 8/14 Post-Motor HEPA Media Filter*

4 5

A

ccessories

Item

1

2

3

4

5

1 2

Part No.

203-1056

203-1059

203-1429

203-1068

203-1216

3

Part Name

Crevice Tool

Dusting Brush/Upholstery Tool

Pet TurboBrush™ Tool

Extension Wand

Twist 'n Snap Vacuum Hose (clear)

4 5

* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

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* The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5

HEPA Standard.

W

arranty - BISSELL Pet Hair Eraser

™

Vacuum

This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, regular mail as described below, or contact your local in country distributor.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part due to manufacturer defect.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.

BISSELL recommends that the original packaging be kept for the duration of the warranty period in case such need arises within the warranty period that the item need re-packing and transportation.

BISSELL Consumer Services:

If your BISSELL product should require service or if you need information about repairs, authorized service centers in your area, replacement parts or your warranty, please contact BISSELL Consumer

Services, as indicated below, or contact your local in-country distributor.

For Australian inquiries:

Monday – Friday 9 am - 5 pm

BISSELL AUSTRALIA PTY LIMITED

42 Rocco Dr.

Scoresby 3179

Victoria

Australia

Telephone: 1.800.811.183

For New Zealand inquiries:

Monday – Friday 9 am - 5 pm

Parex Industries Ltd.

5 Tolich Place

Henderson 0610

Auckland

New Zealand

Telephone: 0800.247.735

For all other inquiries:

Monday – Friday 8 am - 4 pm

BISSELL Homecare, Inc.

PO Box 1888

Grand Rapids, Michigan 49501 USA

Telephone: 01.616.453.4451

Fax: 01.616.453.1383

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

BISSELL and ItS In-country dIStrIButorS arE not LIaBLE For IncIdEntaL or conSEQuEntIaL daMaGES oF any naturE aSSocIatEd WItH tHE uSE oF tHIS Product. BISSELL’S LIaBILIty WILL not EXcEEd tHE PurcHaSE PrIcE oF tHE Product. tHIS Warranty IS EXcLuSIVE and In LIEu oF any otHEr WarrantIES EItHEr oraL or WrIttEn. any IMPLIEd WarrantIES WHIcH

May arISE By oPEratIon oF LaW, IncLudInG tHE IMPLIEd WarrantIES oF MErcHantaBILIty and FItnESS For a PartIcuLar

PurPoSE, arE LIMItEd to tHE onE yEar duratIon FroM tHE datE oF PurcHaSE aS dEScrIBEd aBoVE.

FOR AUSTRALIAN CONSUMERS ONLY: our GoodS coME WItH GuarantEES tHat cannot BE EXcLudEd undEr tHE auStraLIan conSuMEr LaW. you arE EntItLEd to a rEPLacEMEnt or rEFund For a Major FaILurE and For coMPEnSatIon For any otHEr rEaSonaBLy ForESEEaBLE LoSS or daMaGE. you arE aLSo EntItLEd to HaVE tHE GoodS rEPaIrEd or rEPLacEd IF tHE

GoodS FaIL to BE oF accEPtaBLE QuaLIty and tHE FaILurE doES not aMount to a Major FaILurE.

tHIS Warranty IS In addItIon to otHEr rIGHtS or rEMEdIES undEr LaW. notHInG In tHIS Warranty EXcLudES, LIMItS or ModIFIES any LIaBILIty oF BISSELL WHIcH IS IMPoSEd By LaW, or LIMItS or ModIFIES any rEMEdy aVaILaBLE to tHE conSuMEr WHIcH IS GrantEd By LaW. to MaKE a cLaIM undEr tHIS Warranty contact BISSELL auStraLIa Pty Ltd (dEtaILS aBoVE). contact BISSELL PrIor to rEturnInG any GoodS. WHErE aGrEEd, BISSELL WILL rEIMBuSE rEaSonaBLE PoStaGE /

HandLInG coStS (IF any) For rEturnInG GoodS to BISSELL.

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B

ISSELL consumer services

If your BISSELL product should require service:

Call BISSELL Consumer Services at the numbers below and we will give you the location of a

BISSELL Authorized Service Center in your area. If you have questions about your warranty or need replacement parts please contact the numbers below.

Or visit the BISSELL website - www.bissell.com

For Australian inquiries:

Monday - Friday 9 am — 5 pm

BISSELL Australia PTY LTD

42 Rocco Drive

Scoresby 3179

Victoria

Australia

Telephone: 1 800 811 183

For New Zealand inquiries:

Monday - Friday 9 am — 5 pm

Parex Industries LTD.

5 Tolich Place

Henderson 0610

Auckland

New Zealand

Telephone: 0.800.247.735

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888

Grand Rapids, Michigan 49501 USA

Telephone: 01-616-453-4451

Fax: 01-616-453-1383

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 15 for details.

©2012 BISSELL Homecare, Inc

Grand Rapids, Michigan

All rights reserved. Printed in China

Part Number 110-4512

Rev 1/12

Visit our website at: www.bissell.com

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