User guide | Binatone SC2050 Telephone User Manual

SC2050 Big Button Combo telephone
USER GUIDE
Big Button Corded phone with
Digital Cordless Caller Display
Telephone
Binatone Helpline
The Binatone Help Line is available from 9.00 am to 5:00pm,
Monday to Friday on
0845 345 9677
**Please note that all calls are charged at local rate
Important note: The Corded Handset Phone can still make
emergency calls if the mains power fails.
Important note - emergency calls
The SC2050 Big Button Combo cordless handset is not
designed for making emergency calls when the mains
power fails. If you ever need to call Emergency Services
during a power failure, use the corded base telephone,
lifting the handset rather than using the speakerphone.
If you need help ...
The Binatone Help Line is available from 9.00 am to
5.00 pm, Monday to Friday, on
0845 345 9677
Unpacking your phone
In the box are:
n one or more cordless handsets (depending on the
system you have purchased)
n one base telephone (which is also the base unit for
the cordless handset), including a corded handset
n a mains power lead and adapter for the base telephone
n a telephone line cable for the base unit telephone
n a rechargeable battery pack and a battery
compartment cover for each handset
n depending on the system you have purchased, up to
four charger pods, each with mains power lead and
adapter attached
Keep the packaging materials in a safe place in case
you later need to transport the unit.
Keep your sales (till) receipt, which is your guarantee.
Charging batteries for the first time
Before you start to use your cordless telephone, make
sure that the battery is fully charged for 15 hours.
1
Where to find it - the cordless handset
Earpiece
Talk
LCD Display
Press to make or
answer a phone call.
button
Press to end a call.
Left /Recall
button
Press to move up option lists.
CID
/Right
button
In idle mode, press
to review the Caller
ID list.
During a call, press to use the
Recall function. You may need
the Recall function if your
phone is connected to a PBX.
MEMORY
Press to move down
option lists.
DELETE DEL/Mute
button
During a call, press to
mute the mouthpiece.
button
Press to delete an
option or to clear
digits from the
display.
Press to store numbers
in the Phone Book,
and to make calls
to stored numbers.
Intercom
button
VOLUME
/
MELODY
button
Press and hold to
change the handset
ringer melody.
Press to adjust the
handset ringer volume.
During a call, press to
adjust the earpiece or
speakerphone volume.
#/Keypad lock
CHARGE light
In idle mode, press and hold to lock
or unlock the keypad.
Press to make an
intercom to the base or
another handset (if you have
more than one handset).
Handsfree
Comes on steadily when
the handset battery is
being charged.
*/Ringer
button
In idle mode, press and hold to turn
the handset ringer on or off.
button
During a call, press to switch
the speakerphone on or off.
2
button
/Pause P
Last number redial
button
In idle mode, press to view the last 3
phone numbers you called.
In dialling mode, press to insert a
pause (you may need this function if
your phone is connected to a PBX)
Where to find it - the base telephone
MUTE button
Press during a call to mute the mouthpiece or
microphone so the other person can’t hear you.
M1, M2 and M3 onetouch memory buttons
MEM (Memory) button
For storing important
numbers so you can make
one-touch calls to them.
Press to store numbers in memory, and
to make calls to the stored numbers.
RINGING light
Flashes when the phone
is ringing for an incoming
call.
VOL+/SET RINGER MELODY button
During a call, press to increase
the earpiece or speakerphone
volume.
In idle mode, press and
hold to program the
base telephone ringer
melody.
LAST NUMBER
REDIAL/
PAUSE
button
In dialling
mode, press
to redial the
last number
you called.
IN USE light
Flashes when
the telephone
line is in use or
the phone is
ringing.
RECALL button
You may need this
if your Big Button
Combo is connected to
a PBX, or if you use
BT’s Select Services.
Speakerphone/Mute light
PAGE/INTERCOM
button
In idle mode, press
briefly to make the
cordless handset ring.
During a call, press
and hold to make an
intercom call.
VOL-/SET RINGER
VOLUME button
During a call, press to
decrease the earpiece
or speakerphone
volume.
In idle mode, press
and hold to program
the base telephone
ringer volume.
Binatone Help Line: 0845 345 9677
3
The light comes on when
the speakerphone is in use,
and flashes when you press
the MUTE button.
SPEAKERPHONE button
Press to make, answer or
end a call using the
speakerphone.
Contents
Information on the display
6
CORDLESS HANDSET
Read these notes first
7
Making and answering calls
Choosing a site for the base
telephone and charger pod, 7
Radio signals between handset
and base unit, 7
Connection and conditions
for use, 7
Mains power connection,8
Electrical safety, 8
The handset’s speakerphone, 15
Last Number Redial, 16
To mute the mouthpiece, 16
To lock the keypad, 16
Earpiece volume, 17
Ringer volume, 17
Ringer melody, 17
Installation and set-up
9
Before you start
11
Transferring calls between the base
telephone and the cordless
handset
18
From base telephone to cordless
handset, 18
From cordless handset to base
telephone, 18
To page the cordless handset, 19
To make an intercom call, 19
Interference, 11
‘Out of range’ warning, 11
BASE TELEPHONE
Making and answering calls
12
To switch between the handset
and the speakerphone, 12
Last Number Redial, 12
To mute the mouthpiece or
microphone, 13
To adjust the volume, 13
Ringer volume, 13
Ringer melody, 13
Memory dialling
15
CORDLESS HANDSET ADVANCED FEATURE
Memory dialling
20
To store a number, 20
To make a memory call, 21
To delete a number from
memory, 21
14
Caller Display
To store a number in memory, 14
To make a one-touch memory
call, 14
To make a two-touch memory
call, 14
22
To check Caller Display records, 22
To return a call, 23
To store a Caller Display record in
memory, 23
To delete a Caller Display
record, 23
4
Contents
Multi-handset use
GENERAL INFORMATION
GENERAL
INFORMATION
24
Troubleshooting 28
To make an intercom call, 25
To end an intercom call, 25
To transfer a call between
handsets, 25
To shuttle between two calls, 26
Conference calls, 27
New Call tone, 27
Registering new handsets
28
To register a handset, 28
To remove (de-register)
all handsets, 29
Binatone Help Line: 0845 345 9677
5
Troubleshooting
Cleaning and care 33
30
Guaranteeand
andcare
service 34
Cleaning
Technical details 35
Index 36 and service
Guarantee
34
Declaration of conformity 37
Technical details
36
Declaration of conformity
37
35
What the symbols mean
Signal
level
Comes on steadily when your handset is within range of the
base unit. It flashes if you go out of range.
Intercom
call
Appears when you make an intercom call to another
handset.
Memory
Appears when you press the MEMORY
button to store
a number in memory or to make a call to a stored number.
Ringer Off
Indicates the handset ringer is turned off.
Caller ID
(CLIP)
Flashes when you have received new call/s. On steady when
there are only old calls in the calls list.
Keypad
lock
Appears when the keypad is locked.
Battery
charge
When this shows nearly empty ( ), put the handset on
the charger pod to charge the batteries.
While the handset is on the charger pod, the bars on this
symbol move continuously, even when the batteries are fully
charged.
Phone
On steady when the handset is on an outside call. Flashes
when there is incoming ringing.
The X appears when the microphone is muted.
Speakerphone
Appears when the Handsfree function is turned on.
Left/Right
arrow
When a number is too long for the display, these show
that you can press the
or
buttons to scroll.
6
Read these notes first
Connection and conditions for use:
You can connect this phone to a direct exchange line
(DEL) or to an approved compatible private exchange
(PBX). Do not connect the Big Button Combo as an
extension to a payphone.
The ringer equivalence number (REN) of all instruments
(phones, fax machines, modems, etc.) connected to an
exchange line must not add up to more than 4, otherwise
one or more of them may not ring and/or answer calls
correctly. The Big Button Combo REN=1, and most other
telephones have a REN=1 unless otherwise marked.
Choosing a site
for the base
unit and
charger pod
If you have a Broadband line
If you connect your telephone to a line with a broadband
connection, you will need to insert a microfilter between
the telephone and the telephone line, otherwise you may
get interference between the telephone and the
broadband, which could cause problems.
In a home with broadband, every telephone must have a
microfilter connected, not just the one at the telephone
point that your modem is connected to. If you need more
broadband microfilters, contact your broadband supplier.
The base telephone and charger pod(s) should be placed
on a level surface, in a position where:
n the mains adapter plug will reach an easily accessible
230-V AC switched mains supply socket - never try
to lengthen the mains power cable
n the base unit’s telephone line cable will reach your
telephone line socket or extension socket (the charger
pod does not have a telephone line connection)
n it is not close to another telephone — this can cause
radio interference
n it is not close to a sink, bath or shower, or anywhere
else where it might get wet.
if the base comes into contact with liquids,
disconnect from the mains power and the telephone
line and use a soft cloth to dry it;
if you believe that the liquid has seeped into the unit,
7
do not reconnect the base station. Follow the same
procedure for your handset after removing the internal
batteries.
n it is not close to other electrical equipment — fridges,
washing machines, microwave ovens, fluorescent
lights, televisions etc.
n it is away from hot, humid conditions and strong
sunlight.
The base telephone can be wall mounted if you prefer,
using the template supplied.
Radio signals
between
handset and
base unit
Interference
To use your cordless handset and base unit (part of the
base telephone) together, you must be able to establish a
radio link between them. Be aware that:
n
any large metal objects, like a refrigerator, a mirror,
filing cabinet etc, between the handset and the base
unit may block the radio signal.
n
other solid structures, like walls, may reduce the
signal strength.
If the sound quality gets worse as you move around
while on a call, this is probably caused by interference
between the cordless handset and the base unit, perhaps
because you are too near to another phone or other
electrical equipment.
Move to a different position to clear the interference. If
you do not move, it might cause a short break or your
call may be cut off.
“Out of range”
warning
If you hear a warning tone during a call on your cordless
handset, and the sound in the earpiece becomes faint or
distorted, you may be going out of range of the base unit.
Move nearer to the base unit within 20 seconds, until the
warning tone stops. Otherwise, your call may be cut off.
Mains power
connection
IMPORTANT - the Big Button Combo base telephone
and charger pod must be used with the mains adapters
supplied with them. Using any other adapter will result
in non-compliance with EN60950, and will invalidate
any approval given to this.
8
Battery Safety
- Cordless
handset
ONLY use the rechargeable battery pack supplied with
the cordless handset.
DO NOT use non-rechargeable batteries - they may burst
and cause damage to your telephone.
CAUTION: Risk of explosion if replaced by an incorrect
battery type. Dispose of used batteries according to the
instructions.
Use only with Ni-MH AAA size 2.4V 500mAh
rechargeable battery pack.
Installation and set-up
a suitable location for the base telephone
1 Choose
See page 7
Use only the
telephone line cord
supplied with your
Big Button Combo
- do not use any
other telephone
line cord.
2 Connect the mains
power lead and the
telephone line cord
into the base unit
3 Plug the mains power adapter into a
230 V AC, 50 Hz mains socket, with the
switch on the socket set to OFF
4 Connect the base
telephone to the
telephone line
Insert the telephone
line plug into the socket
as shown.
NOTE: the charger pod does not have a connection to the telephone
line.
9
Installation and set-up
5 Switch on power at the mains socket
Make sure the mains socket is switched on if you want to use the
cordless handset or the speakerphone - they will not work without
electrical power
6 Plug the charger pod’s mains adapter into a 100-240 V AC,
50/60 Hz mains socket, with the switch on the socket set to OFF
7 Switch on power at the mains socket
8 Fit the battery pack in
each handset
A. Remove the battery
compartment cover
B. Insert the battery pack as
shown, and tuck in the wires
C. Slide the battery
compartment cover into place,
pressing firmly to make sure it
is secure
Binatone Help Line: 0845 345 9677
10
Installation and set-up
5 Charge the battery pack for 15 hours before you use the cordless
handset
Before you use the handset for the first time, it is important that you
charge the batteries fully. You will hear a ‘beep’ when the handset is
correctly positioned on the charging cradle.
Leave the handset on the charger pod for
15 hours. To keep the batteries charged,
whenever you don’t need to use the
cordless handset (such as overnight, or
when you go out), leave it on the charger
pod.
The CHARGE
light comes on
Note:
Battery life depends on device usage. Therefore, it is recommended that
you read the following.
l When the batteries are low, the cordless handset will display the
corresponding icon
l
l
l
l
l
. Place the handset back on the charger pod:
the battery icon
will start scrolling.
Use only original batteries and charge them only on the charger pod.
Insert the battery pack properly as previously described.
Do not dispose of the batteries in fire: this may cause an explosion.
Do not expose the batteries to temperatures lower than -20 °C or
higher than 60 °C; charge and use the batteries only in locations
where the temperature is between 0 °C and 40 °C.
Remove the battery pack from the compartment if the cordless
handset is not used for a long period of time.
Binatone Help Line: 0845 345 9677
11
BASE TELEPHONE
Making and answering calls
While using the base telephone - when you’re connected
to the telephone line, the IN USE light flashes; when
you’re connected on a speakerphone call, the
SPEAKERPHONE light is also on.
To make a
call
1
Lift the corded handset or press the
SPEAKERPHONE button. Check for Dial tone
2
Dial the telephone number
To answer a
call
»
Lift the handset or press the SPEAKERPHONE
button
To end a call
»
Replace the handset or press the
SPEAKERPHONE button
When the phone rings:
Check that both the SPEAKERPHONE and
IN USE lights are out.
To switch
between
handset and »
speakerphone
»
Last number
redial
1
2
While you’re using the handset, to speak
hands-free:
Press the SPEAKERPHONE button - the
speakerphone light will turn on, but the call will
still be through the handset.
Replace the handset - the call will then transfer
to the speakerphone.
While you’re using the speakerphone, to speak
privately:
Simply lift the handset
To make a repeat call to the last number you
dialled:
Lift the handset or press the SPEAKERPHONE
button
Press the REDIAL/P button
12
BASE TELEPHONE
To mute the
mouthpiece
or
microphone
»
»
Making and answering calls
It is possible to deactivate the microphone
during a conversation so you can speak without
being heard by the other person on the call.
Press the MUTE button once
è While the mouthpiece is muted and the
handset is off hook or while the microphone is
muted in speakerphone mode, the
SPEAKERPHONE light flashes.
To get back to the call:
Press the MUTE button again
To adjust the volume in the handset’s earpiece
or the loudspeaker in speakerphone mode:
To adjust the
volume
Press the VOLUME +/– buttons
Ringer
volume
1
2
To adjust the volume of the base telephone’s
ringer. In idle mode (not busy on a call):
Press and hold the VOL-/SET RINGER VOLUME
button to hear the current ring volume
Press the VOLUME +/– buttons to set your
desired ring loudness
è If there is no key pressed within 3 seconds,
the function leaves the programming mode and
the new ring volume will be saved automatically.
Remark: In case the volume level was initially
set to “OFF”, the base phone will still playback
the volume 1 ringer when user tries to program
the ringer volume again.
To change the base telephone’s ringer melody,
while the phone is idle (not busy on a call):
Ringer
melody
1
Press and hold the VOL+/SET RINGER
MELODY button to hear the current melody
2
Press the VOLUME +/– buttons to set your
desired ring melody
è If there is no key pressed within 3 secs, the
function leaves the programming mode and the
new ring melody will be saved automatically.
13
BASE TELEPHONE
Memory dialling
The base telephone has:
n three one-touch memory buttons, M1, M2 and M3
n ten two-touch memory locations, 0 to 9
To store a
phone
number in
memory
With the base telephone’s handset on hook:
1
Press the MEM button
2
Key in the phone number
3
Press the MEM button again
4
To make a
one-touch
memory call
To make a
two-touch
memory call
or
Either press a one-touch memory button
(M1, M2 or M3) to store the number in that
button OR key in a memory location number
(0 to 9)
1
Lift the handset or press the SPEAKERPHONE
button
2
Press a one-touch memory button (M1, M2
or M3)
1
Lift the handset or press the SPEAKERPHONE
button
2
Press the MEM button
3
Key in a memory location number (0 to 9)
Binatone Help Line: 0845 345 9677
14
CORDLESS HANDSET
Making and answering calls
When you make or answer a call using the cordless
handset, the display shows the call’s duration in minutes
and seconds.
When you press the SPEAKERPHONE button
you can listen without holding the handset to
your ear.
The
handset’s
speakerphone
You can press the SPEAKERPHONE button any
time during a call to switch the speakerphone
on and off; but you must press the TALK
button to end a call.
To make a
call
1
Key in the telephone number
If you make a mistake, press the MUTE/DEL
button to clear digits one by one from the
display. To clear all digits, press and hold the
MUTE/DEL button.
2
or
To answer a
call
To end a call
Press the TALK or SPEAKERPHONE button
(You can dial the number after you press the
TALK button if you prefer, but you won’t be
able to correct any mistakes if you do it that
way.)
When the handset rings:
»
»
or
Press the TALK or SPEAKERPHONE button
Press the TALK button so that the symbol
disappears from the display
Binatone Help Line: 0845 345 9677
15
CORDLESS HANDSET
Last Number
Redial
Making and answering calls
To make a repeat call to any one of the last
three numbers you dialled:
1
Press the Last Number Redial/P button
è The last number you dialled is shown on the
display.
2
If necessary, press the Last Number Redial
button again until the number you want is
shown on the display
3
or
Press the TALK or SPEAKERPHONE button to
dial the number
To put a call on hold, so that the person on the
other end cannot hear you (but you will still be
able to hear them):
To mute the
mouthpiece
»
Press the MUTE/DEL button once
è While the mouthpiece is muted,
on the display.
is shown
To get back to the call:
»
Press the MUTE/DEL button again
To lock the keypad so that no buttons can be
pressed:
To lock the
keypad
»
Press the LOCK button and hold it for about
3 seconds until the
appears on the display
To unlock the keypad:
»
Press the LOCK button and hold it until the
disappears from the display
Binatone Help Line: 0845 345 9677
16
CORDLESS HANDSET
Making and answering calls
During a call, to adjust the volume in the
cordless handset’s earpiece or speakerphone:
Earpiece
volume
1
Press the VOLUME button
è The display shows the current volume level
(1 to 5 ) as a number of small circles
2
Press the VOLUME button repeatedly to
cycle through the volume levels
(1, 2, 3, 4, 5, 1, 2, etc.)
è The cordless handset will stay at this volume
level until you change the volume again.
You have a choice of five ringing volume levels,
or you can turn the ringer off altogether.
Ringer
volume
While the handset is idle (not busy on a call):
1
Press the VOLUME button briefly
è The display shows the current volume level
(Off, 1 to 5 ) as a number of small circles, and
the handset rings at that level.
2
Press the RIGHT or LEFT button briefly to
change the volume
3
Press the VOLUME button again to confirm
You have a choice of nine ringing melodies.
Ringer
melody
While the handset is idle (not busy on a call):
1
Press the VOLUME button and hold it for
about 3 seconds
è The display shows the current ringer (1 to 9 )
2
Press the RIGHT or LEFT button briefly to hear
the different ringer melodies
When you reach the melody you prefer:
3
Press the VOLUME button again to confirm
Binatone Help Line: 0845 345 9677
17
Transferring calls between the base
telephone and the cordless handset
You can transfer calls backwards and forwards between
the base telephone and cordless handset, and you can
also make intercom calls between them.
From base
telephone to
cordless
handset
When you have a call in progress on the base
telephone:
1
On the base telephone, press and hold the
PAGE button until you hear a beep and a
background tone
è The call is put on hold hold for 5 seconds.
Within the 5 seconds, press the handset
number, e.g. 1 for Handset 1. The handset will
be paged.
2
or
From
cordless
handset to
base
telephone
On the cordless handset, press the TALK or
SPEAKERPHONE button to connect to the base
in an intercom call. When the base hangs up,
the call will be transferred.
è You are connected to the call on the cordless
handset.
When you have a call in progress on the
cordless handset:
1
On the cordless handset, press the INTERCOM
button to put the call on hold for 5 seconds, and
the display shows HS- . Within the 5 seconds,
press digit 0 (for the base).
2
On the base telephone pick up the handset or
press the SPEAKERPHONE button to connect to
the cordless handset in an intercom call. When
the cordless handset clears down, the call will
be transferred.
è You are connected to the call on the base
telephone.
Binatone Help Line: 0845 345 9677
18
Transferring calls
To page the
cordless
handset
This is useful if you can’t find your cordless
handset.
»
When the base telephone is idle (not on a call),
press and release the PAGE button
è The cordless handset rings with a special
tone. If you have more than one cordless
handset registered to your base, they will all
ring.
»
On the cordless handset, press any button or
numbered key
You’ll need to do this on all ringing handsets. If
you don’t press a button, the ringing will carry
on for 30 seconds.
To stop the cordless handset ringing:
From base to cordless handset:
To make an
intercom call 1
When the base telephone is idle, press and hold
the page button until you hear a beep and a
background tone for 5 seconds.
2
Within the 5 seconds, press the handset
number, e.g. 1 for Handset 1.
è The handset will be paged.
3
or
On the cordless handset, press the TALK or
SPEAKERPHONE button to connect to the base
in an intercom call.
From cordless handset to base:
1
When the cordless handset is idle, press the
INTERCOM button so the display shows HS- .
2
Within the 5 seconds, press digit 0 (for the
base).
è The base will be paged.
3
On the base, pick up the handset or press the
SPEAKERPHONE button to connect to the
cordless handset in an intercom call.
Binatone Help Line: 0845 345 9677
19
CORDLESS HANDSET
Memory dialling
You can store up to 10 numbers in each cordless
handset’s memory, in memory locations 0 to 9. Each
number can have up to 24 digits.
To store a
number
Make sure the handset is idle (not connected on
a call).
1
Press the MEMORY button and hold it for
about 2 seconds until the
symbol flashes on
the display with a cursor (small dash) flashing
above it
2
Key in the number you want to store
If you key in any wrong digits, you can press
the MUTE/DEL
from the display.
button to delete them
3
Briefly press the MEMORY button again
è The phone number moves to the right on
the display, and the cursor flashes on the left.
4
Key in a memory location number (0 to 9)
è You hear a confirmation tone and the display
goes back to standby mode. The number is now
stored.
5
Make a note of the number you have stored
There’s a list at the end of this guide.
Binatone Help Line: 0845 345 9677
20
CORDLESS HANDSET
To make a
memory call
Memory dialling
1
Press the MEMORY button
2
Key in a memory location number (0 to 9)
to display the number in that memory location.
If the number is longer than 10 digits, press the
button to see more, and the LEFT
RIGHT
to go back
3
To delete a
number from
memory
or
Press the TALK or SPEAKERPHONE button
to dial the number
You can delete a number by simply storing a
new number in the same location. Or you can
do it like this:
1
Press the MEMORY button and hold it for
about 2 seconds until the symbol flashes
on the display
2
Briefly press the MEMORY button again
3
Key in the memory location number (0 to 9)
è You hear a confirmation tone and the display
shows the empty memory location, then goes
back to standby mode. That memory location is
now free.
Binatone Help Line: 0845 345 9677
21
CORDLESS HANDSET
Caller Display
If you subscribe to this feature from your service provider,
you can see the phone numbers of people calling you,
before you answer.
The Big Button Combo will store the numbers of the last
20 calls so that you can call them back later. Each Caller
Display record includes:
n The date and time of the call
n The caller’s number (up to 23 digits; if a number has
more than 12 digits, you can press the MEMORY
button to see the rest of them, and then the date/ time)
If the caller’s number is not available (because the
network they’re calling from doesn’t support this
feature), the display shows - - -, -and it is not saved
in the Caller Display records.
If the caller has withheld their number by dialling
141, the display shows - - - , and it is not saved
in the Caller Display records.
When there are unanswered calls that have not been
viewed, the
symbol flashes on the display.
To check
Caller
Display
records
1
Press the CID button
è You’ll see the most recent number. If there
are no stored Caller Display records, the display
will show NO CLIP.
To see more of the caller’s number and/or the
date and time:
2
Press the MEMORY button
3
Press the RIGHT
button again to view the
button to view the
next record or the LEFT
previous record
Once you’ve checked all the records, the
symbol shows steadily on the display.
To view another record:
22
Caller Display
CORDLESS HANDSET
To return a
call
»
To store a
Caller
Display
record in
memory
1
While the number is shown on the display,
press the MEMORY button and hold it for
about 2 seconds until the
symbol flashes
on the display
2
Edit the number, if necessary, then press the
MEMORY button again.
3
Key in the memory location number (0 to 9)
è You will hear a ‘beep’ to confirm that the
number is stored, then the display returns to
standby mode.
»
While the record is shown on the display, press
and hold the MUTE/DEL button until you hear a
‘beep’
è The display moves to the next Caller Display
record.
When there are no more Caller Display records,
the display shows NO CLIP.
To delete a
Caller
Display
record
or
Press the TALK or SPEAKERPHONE button
while the number is shown on the display
Binatone Help Line: 0845 345 9677
23
CORDLESS HANDSET
Multi-handset use
If you have a Big Button Combo Twin, Triple, Quad or
Quin system, you will already have up to five cordless
handsets. You can also buy spare cordless handsets and
charger pods separately.
Altogether, you can have up to five cordless handsets
registered to the base unit, as numbers 1, 2, 3, 4 and 5.
With more than one cordless handset registered to your
base unit, you can:
n make intercom calls from one cordless handset to
another
n make a new intercom call while you are on an
outside call
n shuttle between an outside call and an intercom call
n transfer an outside call from one cordless handset to
another
n set up a three-way conference call between yourself,
an outside call and an intercom call
Each handset has its own number - 1, 2, 3, 4 or 5 which
is shown as HS-1 ... on the display.
Please note
» Among the cordless handsets registered to a single base
unit, only one outside call and two intercom calls can
take place at once.
» If you try to make an outside call while another cordless
handset is already on the line, or while someone is using
the base unit telephone,you will hear Busy tone.
» If you try to make an intercom call when one is already
in progress, you will hear Busy tone.
Binatone Help Line: 0845 345 9677
24
CORDLESS HANDSET
To make an
intercom call 1
Multi-handset use
To make a call to another cordless handset
Press the INTERCOM button
è The display shows
flashes
2
HS-_ and the
symbol
Key in the number of the other handset
(1, 2, 3, 4 or 5)
è The other handset rings and its display
shows your handset’s number. When the other
handset user presses the TALK
answer, you can talk to him/her.
button to
To end an
»
intercom call
Press the TALK button on your handset
è The other person will hear Busy tone and
hang up.
To transfer a
call between
handsets
When you have made or answered an outside
call, to transfer it to another handset:
1
Press the INTERCOM button and key in the
number of the other handset (1, 2, 3, 4 or 5)
è The
symbol flashes on the display to
show that the outside call is on hold. When the
other user answers, you can talk to them.
2
Press the TALK button to hang up and transfer
the call
You can hang up to transfer the call before the
other user answers. If they haven’t answered
within 90 seconds, the call will come back to
you and your handset will ring.
Binatone Help Line: 0845 345 9677
25
CORDLESS HANDSET
Multi-handset use
When you have both an outside call and an
intercom call in progress, you can shuttle from
one to the other, like this:
To shuttle
between two
calls
»
Press the INTERCOM button to speak to each
in turn, putting the other on hold
è While you’re talking to the outside
caller, the ‘Phone’ symbol is steady on
the display and the ‘Intercom’ symbol
flashes.
While you’re talking to the other
handset user, the ‘Intercom’ symbol
is steady on the display and the
‘Phone’ symbol flashes.
You can transfer the outside call to the other
handset by pressing the TALK button while
you’re connected on the intercom call
If you press the TALK
button while you’re
connected to the outside call, you will
disconnect it.
If the other handset user presses the TALK
button on their handset to hang up, you’ll
be left connected to the outside call.
Binatone Help Line: 0845 345 9677
26
Multi-handset use
Conference
calls
To set up a three-way conference between
yourself, an outside call and an intercom call
with another cordless handset:
1
Either make or answer an outside call
2
Press the INTERCOM button and key in the
number of the other handset
The other user answers your call by pressing
the TALK
3
button
Press the INTERCOM button and hold it for
about 3 seconds
è When your conference call is
connected, both the ‘Phone’ and
‘Intercom’ symbols are steady on
your display.
If either handset user presses the TALK
button to hang up, the other user will be left
connected to the outside call. If the outside
caller hangs up, you’ll hear Busy tone.
New Call
tone
When you are on an intercom call and an
outside call comes in, you will hear New Call
tone over your conversation to tell you that
someone is calling you.
To answer the outside call:
1
Press the TALK button to end the intercom call
è Your cordless handset will ring.
2
Press the TALK button again to answer the
outside call
Binatone Help Line: 0845 345 9677
27
CORDLESS HANDSET
Registering new handsets
have a Big Button Combo Twin, Triple, Quad or
! IfQuinyousystem,
all handsets are already registered to your
base unit - the first as handset 1, the second as 2, etc.
You won’t need to re-register them unless you have a
problem.
• The handset subscription has been removed from the
base unit (e.g. for re-initialization).
• You want to subscribe a different handset to this base
unit.
If you’ve bought extra handsets separately, you’ll need to
register each one to your original base unit.
To register a
handset
1
Press and hold the PAGE button on the base
unit for about 10 seconds, until the IN USE
light flashes; then release the button
è You now have 3 minutes to register the
handset.
2
Press and hold the CID/RIGHT
button for 2
secs. until both the battery and the antenna
icon flashes
3
button for 2 secs.
Press and hold the
è The display shows BS-
4
Key in a base unit number (1 to 4)
(If you have just one base unit, key in 1)
è The display then shows PIN
5
Key in your handset’s PIN code (default
0000)
Your handset should now be registered. The
display shows HS followed by the handset
number.
On the cordless handset:
Binatone Help Line: 0845 345 9677
28
Registering new handsets
You may need to remove a cordless handset
from a base to allow another handset to be
registered:
To remove
(de-register)
a handset
1
Press and hold the CID/RIGHT
button for 2
secs. until both the battery and the antenna
icon flashes
2
Press and hold the MUTE/DEL button for 2
secs.
è The display then shows PIN
3
Enter the pin code (0000).
è If the pin is wrong, the handset will go back
to idle mode
4
Enter the handset number (1-5, except its own
self) you want to remove
5
The unit will go back to idle mode if the
removal is successful. Otherwise, it will ask
again to enter the handset number
Note: You can only remove other handset?s in
your system, you cannot remove the handset
that you are using.
Binatone Help Line: 0845 345 9677
29
Troubleshooting
The Big Button Combo must be serviced by trained
engineers. NEVER attempt any repairs or adjustments
yourself - you could make the problem worse and
invalidate the Guarantee.
ALWAYS check
first that:
n You have followed all the steps listed on pages 7 to 11
to install and set up your digital cordless telephone.
n All connectors are firmly inserted in their sockets.
n Mains power to the base unit is switched on at the
socket.
n The handset’s batteries are correctly and securely
installed and are not run down.
Everyday use
“I cannot make or
answer calls with
my cordless
handset.”
Check that the base telephone’s mains power adapter
is plugged in and power is switched on. Without mains
power, you can make calls using the base telephone’s
handset (not the speakerphone), but it needs mains
power to operate the cordless handsets.
Make sure you’re using the telephone line cable that
was supplied with your Big Button Combo. Other
telephone line cables might not work.
Move the cordless handset closer to the base
telephone.
Check the Battery Level symbol on the display. If it is
low, replace the cordless handset on the charger pod to
recharge the batteries.
Switch off power to the base telephone at the mains
socket, wait for a few seconds and then switch back on.
This may solve the problem.
30
Troubleshooting
“When I press
keys on the
cordless handset,
nothing happens.”
Make sure the batteries are fitted in your handset. If
the Battery Level symbol on the display shows ‘low’,
recharge the batteries.
The keypad may be locked. Look for a
on the display.
If it’s there, unlock the keypad by pressing and holding
the #/LOCK
button.
“When I press
keys, digits
appear on the
display, but I
can’t make a call”
Try moving the handset closer to the base telephone.
“The phone
does not ring”
Check that the base telephone’s mains power adapter
is plugged in and power is switched on.
Try a different position for the base telephone, making
sure it’s not too near to any other electrical equipment.
Make sure you’re using the telephone line cable that
was supplied with your Big Button Combo. Other
telephone line cables might not work.
Check that you have not set the ringer volume to Off.
Check that the total REN value of all equipment connected
to your telephone line is no more than 4. Disconnect one or
more telephones and see whether that helps.
“My call was cut
off when I went
out of range of
the base unit.
Now I can’t use
my handset.”
Move the cordless handset closer to the base telephone
before you try again to make a call.
“There is
interference
and noise on
the line.”
Move the cordless handset closer to the base telephone, or
to a different position.
Try moving the base telephone so that it’s not near other
electrical equipment, such as a television or a computer.
Try a different position for the base telephone, making
sure it’s not too near to any other electrical equipment.
31
Troubleshooting
“When I press
the TALK or
SPEAKERPHONE
button, I hear a
strange loud
noise.”
This is caused by interference. Disconnect the mains power
lead from the back of the base telephone, then wait for 30
seconds before reconnecting it.
“I hear ‘beeps’
from my
cordless
handset while
I’m on a call.”
You may be going out of range of the base telephone.
Move closer, or your call may be cut off.
“The Caller
Display feature
isn’t working.”
You need to subscribe to the Caller Display feature from
BT or your service provider.
Check the Battery Level symbol on the display. If it is low,
recharge the batteries.
The caller may have withheld their number by dialling 141.
Or they may be calling from a network that does not
transmit the Caller’s number (for example, it may be an
international call).
“The volume in
the earpiece is
low when I’m
on a call.”
Make sure you’re holding the handset earpiece correctly
over your ear.
“I keep trying to
make a call, but
I hear Busy tone
and the IN USE
light on the
base unit does
not come on.”
Check your cordless handset’s display - if the antenna
symbol is flashing, make sure the mains power lead is
plugged into the back of the base telephone, and the
adapter is plugged into the mains socket with the power
switched on.
Adjust the volume as decribed on pages 13 (base
telephone) and 17 (cordless handset).
If the antenna symbol is still flashing. try re-registering
the handset, as described on page 28.
If you have more than one handset registered to your base
telephone, check that another handset isn’t already in use
on a call.
Multi-handset use
“I can’t transfer
a call.”
Make sure the other handset is within range of the base
telephone, and is not busy on a call.
Make sure you are keying in the correct number (1 to
5) for the other handset.
32
Troubleshooting
Batteries
“The handset‘s
batteries are
running low
within an
hour or two.”
Before you first use the handset, you should have left it on
the charger pod for up to 15 hours to charge the batteries
fully. Repeat this.
“The CHARGE
light on the
charger pod does
not come on.“
Clean the battery charging contacts with a dry cloth.
“I try to recharge
the batteries, but
I still get a
warning that they
are low.”
You need to replace the batteries. Please note these
safety warnings:
You may need to replace the batteries. Contact the
Binatone Help Line for advice.
Check the connections between the base unit and the
mains power socket.
n Use only NiMH (Nickel Metal Hydride) rechargeable
batteries, as supplied with the handset.
n Dispose of used batteries safely - never burn them, or
put them where they could get punctured.
Using your Big Button Combo on a PBX
“Last Number
Redial and/or
memory dialling
don’t work.”
When you first make a call, try pressing the
button for
a pause between the outside line access digit (e.g. 9) and
the telephone number. You should later be able to redial the
number.
When storing numbers in memory, you can include the
outside line access digit (e.g. 9) with each number.
If your PBX requires you to wait for a second Dial tone
button
before dialling the telephone number, press the
for a pause between the access digit and the number.
“My phone
You may need to change the recall setting. On the cordless
won’t work
handset, press and hold the
button, select ‘S’ for 100
properly on a PBX”
ms or ‘L’ for 250 ms.
If in doubt, call the Help Line for advice. It will help if
you have your PBX documentation to hand when you
make the call.
Binatone Help Line: 0845 345 9677
33
Troubleshooting
If the fault persists...
Disconnect all other instruments connected to the same
line as the digital cordless telephone and try to make a call.
Disconnect the base unit from the telephone line and
plug a different phone into the master telephone socket.
Try making a call. If this works, the line is OK.
If the call does not work, and you are using a two-way
socket adapter, remove it and plug a telephone directly
into the socket. If the call now works, the adapter may be
faulty.
If you cannot make a call, the fault may be on the exchange
line. Contact the service provider (the BT engineers on 151
for UK only, or your cable company).
If you still cannot identify the cause of the problem,
contact the Binatone Help Line on 0845 345 9677.
Cleaning and care
n Do not clean any part of your digital cordless telephone
with benzene, thinners or other solvent chemicals as this
may cause permanent damage which is not covered by
the Guarantee. When necessary, clean it with a damp
cloth.
n Keep your digital cordless telephone away from hot,
humid conditions or strong sunlight, and don’t let
it get wet.
n Every effort has been made to ensure high standards of
reliability for your digital cordless telephone. However, if
something does go wrong, please do not try to repair it
- consult your supplier or the Binatone Help Line.
Binatone Help Line: 0845 345 9677
34
Guarantee and service
The Big Button Combo is guaranteed for 12 months from
the date of purchase shown on your sales receipt. The
Guarantee does not cover damage by misuse or
negligence, or by excessive voltages - for example, faults
on the telephone line, or lightning.
Please keep your sales (till) receipt — this is your
guarantee. You should also keep the original packaging
material.
While the
unit is under
Guarantee
1 Disconnect the base unit from the telephone line and the
mains electricity supply.
2 Pack up all parts of your Big Button Combo, using the
original packaging. Remember to include the mains
adapter.
3 Return the unit to the shop where you bought it, making
sure you take your sales receipt.
4 In the unlikely event that you need to return your Big Button
Combo to our Repair Centre while it is under Guarantee,
please send your sales receipt with it. There will be a
handling charge for repair under Guarantee.
Repair after
the Guarantee
has expired
If the unit is no longer under Guarantee, first follow steps 1
and 2 as for repair under Guarantee. Then …
3 Call our Service Department on 01325 304 473 and ask
for a quotation of the repair charge and details of where
to send your Big Button Combo for repair.
4 Return your Big Button Combo to the address given by
the Service Department, making sure you include your
name and address, and a cheque or postal order for the
value of the repair charge.
This does not affect your statutory rights.
Binatone Help Line: 0845 345 9677
35
Battery information:
GPI, model no. : GPHCH73N07, 2.4V 750mAh Ni-MH
rechargeable battery pack
Shida, model no. : TFL2X44AAA500-CD99-01A, 2.4V
500mAh Ni-MH rechargeable battery pack
Shida, model no. : TFL2X44AAA750-CD99-01A, 2.4V
750mAh Ni-MH rechargeable battery pack
Base Input: 100-240V AC, 150mA
Base adaptor output: 6V 500mA,
Brand: 5ESP, 5E-AD060050-B
Manufacturer: ShenZhen G.Credit Electronics Co..Ltd
Charger input 100-240VAC 50/60Hz,
Charger adaptor output 7VDC 0.42A
Brand name - 5E-AD070042-E - EU
Manufacturer: ShenZhen G.Credit Electronics Co..Ltd
37
Memory Dialling list
Name
0
1
2
3
4
5
6
7
8
9
38
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