Bionaire BH3930 Electric Heater User Manual

CONSOLE heater
Read instructions before operating. Retain for future reference.
Instruction Leaflet
If after having read this leaflet, you have any
questions or comments on your heater,
call 1-800-788-5350 in North America.
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using the appliance.
2. To avoid fire or shock hazard, plug the appliance directly
into a 120V AC electrical outlet.
3. The heater is hot when in use. To avoid burns, DO NOT
let bare skin touch hot surfaces. If provided, use handles
when moving this heater. Keep combustible materials, such
as furniture, pillows, bedding, papers, clothes, and curtains
at least 3 ft (0.9 m) from the front of the heater and keep
them away from the sides and rear.
4. DO NOT run cord under carpeting. DO NOT cover cord with
throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over.
5. This heater is not intended for use in bathrooms, laundry
areas and similar indoor location. NEVER locate heater where
it may fall into a bathtub or other water container.
6. Extreme caution is necessary when any heater is used by,
or near children or invalids, and whenever the heater is left
operating and unattended.
7. DO NOT insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the heater.
8. DO NOT operate heater with a damaged cord or plug,
or after the heater malfunctions, has been dropped or
damaged in any manner. Return appliance to manufacturer
for examination, electrical or mechanical adjustment, or
9. A heater has hot and arcing, or sparking, parts inside. DO
NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.
original carton, with a sales receipt, to the store where
you purchased it. If you are returning the unit more than
30 days after the date of purchase, please see the
enclosed warranty.
3. For service information please call 1-800-788-5350 or
visit our website at
4. ✉ If you have any other questions or comments,
feel free to write to us:
The Holmes Group, Inc.
Consumer Service Department
32B Spur Drive
El Paso, TX 79906
Operation under conditions other than those recommended
or at voltages other than the voltage indicated on the unit,
or any attempts by unauthorized personnel to service the
unit or modify it, will render the guarantee void.
Bionaire® shall not be liable for any personal injury, property
damage or any incidental or consequential damages of any
kind (including water damage), resulting from defects,
malfunctions, misuse, improper installation or alteration of
the product.
The provisions of this warranty are in addition to, and not a
modification of, or subtraction from the statutory warranties
and other rights and remedies contained in any applicable
legislation and to the extent that any such provision
purports to disclaim, exclude or limit any such statutory
warranties or other rights or remedies, such provisions
shall be deemed to be amended to the extent necessary
to comply therewith.
For Warranty Service, please call 1-800-788-5350
in North America.
A Bionaire® consumer service representative will help
determine which is the best procedure in order for your
heater to be repaired.
Galileo™ is a trademark of The Holmes Group, Inc.
Bionaire® and Bionaire® logo are registered trademarks of
The Holmes Group, Inc.
6) At any time if you unlock the remote and push the
mode button on the remote the timer setting will be
erased and "timer" will disappear from the screen.
7) To check how much time is remaining, press and hold
the + and – buttons simultaneously.
During Season Care:
1. Always unplug the heater before cleaning
2. Clean the unit with a soft cloth moistened with a mild
soap solution.
3. NEVER use abrasive or flammable solvents to clean
the unit.
4. After cleaning, be sure to completely dry the unit with a
cloth or towel.
☛ TIP: Over time, dust may accumulate on the grills. This
can be removed by wiping the unit with a damp cloth.
Always unplug unit and allow to cool prior to cleaning.
After Season Care:
1. Store heater in a cool, dry location.
2. Bionaire® recommends that you store the unit in its
original carton.
If your heater fails to operate:
• Make sure the electrical outlet or circuit breaker is
• Check for obstructions. If you find an obstruction turn
the heater OFF, and unplug the unit. Carefully remove
the obstruction and follow the reset instructions.
• The temperature may be set too low. Adjust the
thermostat until the heater restarts.
Please DO NOT attempt to open or repair the heater.
Please see the Warranty for Service Instructions.
1. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this unit. Doing so will void the
warranty. The inside of the unit contains no user
serviceable parts. All servicing should be performed by
qualified personnel only.
2. If you need to exchange the unit, please return it in its
10. Use appliance only for intended household use as
described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock, or
injury to persons. The use of attachments not recommended or sold by Bionaire® may cause hazards.
11. DO NOT use outdoors.
12. To prevent a possible fire, DO NOT block air intakes or
exhaust in any manner. DO NOT use on soft surfaces,
like a bed, where openings may become blocked.
13. To disconnect heater, set controls to OFF, then remove
plug from outlet.
14. Avoid the use of an extension cord because the extension
cord may overheat and cause a risk of fire. However, if you
have to use an extension cord, the cord shall be No. 14
AWG minimum size and rated not less than 1875 watts.
15. Always unplug the heater when not in use.
16. Discontinue use if plug outlet is hot. We recommend
outlet be replaced if plug or outlet is hot to touch.
This heater is for use on 120 volts. The cord has a plug as
shown at A. An adapter as shown at C is available for connecting three-blade grounding-type plugs to two slot receptacles. The green grounding line extending from the adapter
must be connected to a permanent ground such as a properly
grounded outlet box. The
adapter should not be used if a
three slot receptacleis available.
The To avoid an electrical circuit
overload, do not operate another high wattage product on the same circuit with the heater.
This appliance is equipped with a grounded type 3-wire cord
(3-prong plug). This type of plug will only fit into an electrical
outlet made for a 3-prong plug. This is a safety feature intended to help reduce the risk of electrical shock. If the plug should
fail to fit, contact a qualified electrician to replace the obsolete
The length of the cord used on this product was selected
to reduce the hazards of becoming tangled in, or tripping
over a longer cord. If a longer cord is necessary an approved
extension cord may be used. The electrical rating of the
extension cord must be equal to or greater than the rating
of the heater. Care must be taken to arrange the extension
cord where it cannot be pulled on by children or accidentally
tripped over.
This device complies with Part15 of the FCC Rules.
Operation is subjected to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
This heater is equipped with a patented, technologicallyadvanced safety system that requires the user to reset the
heater if there is a potential overheat situation. When a
potential overheat temperature is reached, the system will
automatically shut the heater off. It can only resume
operation when the user resets the unit.
To Reset the Heater:
1. Unplug the heater and wait 20 minutes for the unit to
cool down
2. After the 20 minutes, plug the unit in again and operate
Your Bionaire® heater uses natural convection heat to draw
cool air in and exhale warm air without the use of a fan.
Within this unit are heat-panel filaments that get warm in a
matter of seconds and hold their temperature evenly. The
air surrounding these filaments heats up, rises, and flows
out into the room. Cooler air is then drawn in to replace the
warm air and the process continues like a revolving door.
Because there is no fan, there is almost no noise.
1. Carefully remove your heater from the box (please save
the carton for off-season storage).
2. Place heater on firm level surface with wheels installed.
3.1) you can choose from; 1, 2, 3, 4, 5, 6, 7, 8
3.2) 1 through 8 will scroll in a continuous loop
4) After you have made your selection, the whole screen
flashes for 5 seconds after last button push of + or then goes back to previous mode
4.1) "timer" remains lit to show the timer function
has been set.
5) At any time if you unlock the remote and push
the mode button to turn the unit off the timer
setting will be erased and "timer" will disappear
from the remote.
6) To check how much time is remaining, press and hold
the + and – buttons simultaneously.
Using Timer to turn unit on
This function is meant for a person to preheat a room by
setting the timer. For Example: It’s 8 am, and you want to
come home to a warm room at 8 pm. To accomplish this
place the unit in the desired room and set the timer to
turn the unit on in 12 hours. Once the timer is activated
the unit will run for a preset time of 2 hours. The digital
thermostat will maintain the room temperature at a
default of 72ºF.
1) Hold mode button for 2 seconds to unlock remote.
2) DO NOT push mode again as this will turn unit on.
3) Push + and - together.
3.1) Unit remains off.
3.2) "timer" and "auto - high" turns on and
flashes on the remote, and 1 Hr appears on
the screen
4) Push + or - to adjust the number of hours that will
pass before it turns itself on.
4.1) you can choose from; 1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12, 13, 14, 15, 16 hours
4.2) 1 through 16 will scroll in a continuous loop
5) The whole screen flashes for 5 seconds after last
button push of + or - then goes back to previous
5.1) The timer will turn the unit on and run for 2
hrs. During the 2 hours, the digital
thermostat will maintain the room in auto –
high at the default of 72º F.
2. When in "Auto" mode, press the (-) button on the
remote to decrease the "Set" temperature. The
unit scrolls one digit at a time in a continuous loop.
A. Remote and Unit are OFF:
1. Press the Mode button on the unit the first time. The
"Low" light illuminates and the unit runs in "Low" mode.
The power light turns on.
2. Press the Mode button a second time to run in "High"
mode (1500 Watts).
3. Press the Mode button a third time and the unit shuts
3. Avoid overloading your circuit by not using other high
wattage appliances in the same outlet. At 1500 Watts,
this unit draws 12.5 Amps.
Note: The power light will remain lit during operation
Wheel Assembly
Tools required for assembly: Phillips head screwdriver
Carefully unpack your Bionaire® heater from the box (it is
recommended to save the box for off-season storage).
You will find the following pieces:
1. Four casters (wheels)
2. Four screws
(1500 Watts)
(1000 Watts)
Note: The "auto" light only illuminates when the unit is set
to "auto" mode by the remote.
B. Remote is ON and Unit is ON:
1. Press the Mode button on the unit. The unit will then
switch "Modes"; either from "Low" to "High", "High" to
"Off" or "Auto" to "Off" . The unit’s lights will reflect the
change. The Remote will display a different mode – the
mode in which it was left. If a button is pressed on the
Remote, the Remote’s signal will override the "Mode"
on the unit and the two will be back in sync.
Using Timer to turn unit off
1) Hold mode button for 2 seconds to unlock remote.
2) Push + and - together.
2.1) "timer" turns on. 1 Hr appears on the
3) Push + or - to adjust the number of hours the unit will
run before it automatically shuts itself off.
3. Two caster (wheel platforms)
Figure 3
Fig. 1
1. Make sure the unit is
unplugged. Using a slotted
or Phillips head screwdriver,
attach two casters to each
caster platform.
2. Carefully turn the unit over
so the caster platforms can
be attached.
3. Slide the caster platform into the bottom of the plastic end
cap, following the grooves (shown in Fig. 1).
4. Repeat this sequence on the other side of the heater, making
sure both sides are secure.
5. Return the console to its upright position.
1. Put batteries into Remote. The "Room" temperature is
displayed at all times. (Use 3 AAA batteries only, do not
mix alkaline and heavy duty batteries)
2. Plug unit into outlet. The first time the unit is plugged
in, it will beep every two seconds until it is synced with
the remote. To sync unit with remote follow the below
Unlock remote. (This must be done before each use of
the remote) To Unlock remote, hold down the mode
button for 2 seconds until the lock symbol disappears
from the screen. Once the remote is unlocked, press
the mode button again and the unit will quickly beep 5
times telling the user the signal was received. DO NOT
SYNC more than 1 unit at once. A hazardous situation
may occur.
Note: If the batteries are running low on power, a low
battery indicator will appear on the remote. Low batteries
will affect transmission distance and the screen contrast.
We recommend replacing batteries immediately.
Figure 2
Note: The maximum transmission distance for this remote
is 30 ft., Do not use remote more than 30 ft. from
appliance. Remote must be used in same room as
Note: Galileo™ can be used in either Fahrenheit or
Celsius. To change the reading on the remote, flip the
remote over and push the button located on the right hand
side under the stand with a ball point pen tip. This switch
will change the reading from °F to °C and vice versa.
Note: Every minute while in Auto mode, the Galileo™
communications with the base unit. If the Galileo™ goes
out of range and/or has low batteries, the communication
will stop, and after 8 minutes of non-communication the
unit will shut off.
1. Press Mode button on the remote. "Low" illuminates
on remote screen indicating mode. The power light
on the unit will turn on. The unit turns on and
operates in "Low" mode. The units "Low" light will
illuminate. In this mode, the unit will continuously run at
its low wattage.
2. Press Mode button on remote a second time. The
remote screen will now display "High" (1500 Watts).
The unit’s "High" light will illuminate and the unit will
run in this mode. In this mode the unit will
continuously run at 1500 Watts.
Note: While using the remote, the backlight function will
turn on when any button is pushed and will turn off after
10 seconds of non-use.
Note: Do not cover remote while in use, this may affect
the accuracy of the temperature reading.
Note: Do not place remote under lamps as the radiant
heat from the lamp may affect the accuracy of the
Note: Because heat rises, and the GalileoTM remote senses
temperature, Bionaire recommends that you do not locate
the GalileoTM remote higher than 4ft from the ground. By
locating the GalileoTM more than 4 ft from the ground, you
will get a less accurate temperature reading than under
normal circumstances.
Note: Do not place remote on control panel while in use.
1. Press Mode button on remote until the remote screen
displays "Auto" and "low". The "Set" temperature is
displayed next to the "Room" temp. The unit will cycle
on and off to maintain the "Set" temperature. The
default room temp = 72ºF. In this mode the unit will run
to maintain the "Set" temperature.
2. Press Mode button on remote again. The remote
screen displays "Auto" and "high". The "Set"
temperature is displayed next to the "Room" temp.
The "Auto" light on unit stays illuminated. The unit will
cycle on and off to maintain the "Set" temperature at
high wattage (1500 Watts).
3. To turn unit "Off", press the Mode button and the LCD
will go blank (except for the "Room" temperature
display which is always displayed while batteries are in
the remote) and the unit will shut off.
Note: It is normal for the heater to cycle on and off as it
maintains the preset temperature. To prevent the unit from
cycling, you need to raise the thermostat setting.
1. When in "Auto" mode, press the (+) button on the
remote. The "Set" number will increase with each
press. Hold the button down to scroll. The minimum
temp is 55ºF and the maximum is 85ºF. The unit scrolls
one digit at a time in a continuous loop. 55º, 56º…, 84º,
85º, 55º, 56º….