Bissell 1697 Vacuum Cleaner User Manual

®
™
PowerSteamer Pro
Series
USER’S GUIDE
1697 SERIES
3
Safety Instructions
4
Product View
5
Assembly Instructions
5-11 Operations / Special Tools
12
Routine Maintenance
13-14 Troubleshooting
15
15
16
Consumer Services
Replacement Parts
Warranty
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2/2/05 10:58:30 AM
Thanks For Buying A BISSELL PowerSteamer PRO Deep Cleaner
We’re glad you purchased a BISSELL POWERSTEAMER PRO Deep Cleaner.
Everything we know about floor care went into the design and construction of
this complete, high-tech home cleaning system.
Your POWERSTEAMER PRO is well made, and we back it with a limited
one-year warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a problem, you’ll
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your POWERSTEAMER PRO.
Mark J. Bissell
President and Chief Executive Officer
2
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2/2/05 10:58:30 AM
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all instructions before using your
POWERSTEAMER PRO.
WARNING:
To reduce
the risk of fire, electric shock, or injury:
■ Do not immerse.
■ Use only on surfaces moistened by
cleaning process.
■ Always connect to a properly grounded outlet. See
Grounding Instructions.
■ Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
■ Do not leave machine when it is plugged in
■ Do not service machine when it is plugged in
■ Do not use with damaged cord or plug
■ If appliance is not working as it should, has
been dropped, damaged, left outdoors or
dropped into water, have it repaired at an
authorized service center.
■ Use indoors only.
■ Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces
■ Do not carry the appliance while in use
■ Do not unplug by pulling on cord-unplug by
grasping plug
■ Do not handle plug or appliance with wet hands
■ Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
■ Do not expose hair, loose clothing, fingers or
body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene, etc.)
or use in the presence of explosive
liquids or vapor
■ Do not use appliance in an enclosed space filled
with vapors given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapors
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.)
■ Do not modify the 3-prong grounded plug
■ Do not allow to be used as a toy
■ Do not use for any purpose other than
described in this User’s Guide
■ Do not operate the appliance unless the belt door
is securely assembled in the location provided
■ Use only manufacturer’s recommended attachments
■ Use only cleaning products formulated by
BISSELL for use in this appliance to prevent
internal component damage. See cleaning fluid
section of this manual.
■ Keep openings free of dust, lint, hair, etc.
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■ Be extra careful when cleaning stairs.
■ Close attention is necessary when used
by or near children.
■ Turn off all controls before unplugging.
WARNING: The Power Cord on this product
contains lead, a chemical known to the State
of California to cause birth defects or other
reproductive harm.
WASH HANDS AFTER HANDLING.
SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the
manufacturer’s warranty.
GROUNDING
INSTRUCTIONS
This appliance must be connected to a
grounded wiring system. If it should malfunction
or break down, grounding provides a safe path
of least resistance for electrical current,
reducing the risk of electrical shock. The cord
for this appliance has an equipment-grounding
conductor and a grounding plug. It must only be
plugged into an outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
Grounded
Outlets
Grounding Pin
WARNING:
Improper
connection of the equipment-grounding
conductor can result in a risk of
electrical shock. Check with a qualified
electrician or service person if you aren’t
sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not
fit the outlet, have a proper outlet installed
by a qualified electrician. This appliance is
designed for use on a nominal 120-volt
circuit, and has a grounding attachment
plug that looks like the plug in the drawing
above. Make certain that the appliance is
connected to an outlet having the same
configuration as the plug. No plug adapter
should be used with
this appliance.
3
2/2/05 10:58:30 AM
WARNING:
To reduce the risk of fire, use only
Product View
Trigger
Handle
3
2
BISSELL Advanced Deep Cleaning
Formulas in your PowerSteamer. Use of
cleaning formulas that contain lemon or
pine oil may damage this appliance and
void warranty. Chemical spot cleaners or
solvent-based soil removers should not
be used. These products may react
with the plastic materials used in your
PowerSteamer causing cracking or pitting.
Tool Caddy
Crevice Tool
Storage
Power Cord
Quick Release
Tough Stain
Brush Storage
Power Switch
Tank-inTank™
4
Hex Nuts
Flex Hose
1
SmartMix®
Dial
Handle
Release
4” Upholstery
Tool Storage
Flow Indicator
(Filter Inside)
ReadyTools™ Dial
Belt Access
Door
®
SmartMix
Tank
What comes with your
POWERSTEAMER® PRO™:*
*All items may not be included with your model.
More tools are available. To order replacement
parts or tools please refer to page 15.
Tough Stain
Brush
DirtLifter®
PowerBrush™
Spraying
Crevice Tool
Floor Nozzle Window
CAUTION:
POWERSTEAMER PRO
4
4” Upholstery
Tool
uses water and must not
be stored where there is
danger of freezing.
Freezing will damage
internal components.
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Bare Floor 8oz
Attachment Hard Floor
Solutions™
16oz.
Tough Stain
PreCleaner™
16oz. Fiber
Cleansing
Formula with
Scotchgard™
protector
Keep plenty of genuine BISSELL Fiber Cleansing Formula™ on
hand so you can clean whenever it fits your schedule. Always
use genuine BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and void the warranty.
2/2/05 10:58:31 AM
How To Assemble
The only thing you will need to assemble your cleaner is a
Phillips head
screwdriver.
1. Slide Upper Handle onto Lower Handle.
2. Feed bundled Power Cord through Tool Caddy from caddy’s
flat side.
The screws are conveniently
located in the cellophane
package in the accessory box
3. Align Upper Handle holes and Tool Caddy holes.
4. Place hex nut into back of the Tool Caddy and hold in place.
Insert bolt from front to back turning into the hex nut until snug.
Do not over tighten. Repeat for second bolt and hex nut.
5. Insert 2 screws into lower two holes. Turn until snug.
6. Snap tools into storage on the Tool Caddy.
7. Wrap Power Cord and Flex Hose as shown.
ON
OFF
The Basics: How Your PowerSteamer PRO Works
POWERSTEAMER PRO is a home cleaning system that uses a
combination of hot tap water, BISSELL advanced deep cleaning
formula and suction to safely clean carpets and upholstery.
The Power Switch controls power to the machine.
ON
OFF
ON
OFF
Tip:
Deep cleaning
carpeting and
upholstery regularly
can reduce dust and
allergens in your
home.
Power Switch
®
SmartMix
Provides custom control for each cleaning job.
®
1. Lift the SmartMix concentrate tank out of the machine base.
2. Turn the tank over so that the valve cap is in an upward position.
3. Unscrew the valve cap and fill the tank to the mark with
BISSELL Fiber Cleansing Formula.
SmartMix® Tank
4. Replace the valve cap turning until snug.
5. Replace SmartMix concentrate tank.
NOTE: If tank leaks, check for proper positioning
of o-ring.
5
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®
SmartMix (Continued)
SmartMix®
Tank
cleaning job.
• Water Only – use for gentle cleaning
or for the final rinse after cleaning.
H
TR IG
AF H
N
W OR FIC
O AT M
N E A
LY R L
6. Choose the SmartMix setting that fits the
• Normal – automatically provides the
best mix of water and concentrate for most
cleaning jobs.
When filling bottle or
storing unit, set
dial to:
• High Traffic – automatically mixes the right
amounts of water and concentrate to
dissolve tough grime and heavy soil.
NOTE: Residual cleaning materials left in carpet from
other products may cause excessive foaming
when picked up. If foam is overflowing tank,
move SmartMix dial to “Water Only” position
until the condition stops.
WARNING:
To reduce the risk of
fire, electric shock
or injury unplug
from outlet before
servicing.
®
DirtLifter PowerBrush
The powered brush roll at the floor nozzle is designed
to enhance cleaning performance. The bristle pattern
lifts out the deep down dirt while gently grooming
carpet fibers. The floating suspension self-adjusts to
all carpet heights and protects your carpet if you leave
the power switch ON. When the machine handle is in
the fully upright position, CarpetSaver™ automatically
raises the brush off the carpet.
Tip:
Deep cleaning stairs and high
traffic areas on a regular basis
can prolong carpet life.
Tilt Handle
back
Tank-in-Tank™
The Tank-in Tank is designed with a bladder inside for
clean water. As you clean, the bladder will empty. Dirty
water collects in the tank outside the bladder.
1. Step on handle release to lay the machine handle down
Handle Release
out of the way.
™
2. Lift the Tank-in-Tank handle. The handle locks the lid in place.
3. Carry it like a bucket to fill at the sink.
4. Set the tank down and rotate the handle forward
6
to unlatch the lid. Lift off and set the lid aside.
NOTE: Both the SmartMix Tank and the clean water
tank must have liquid in them in order for the
machine to spray. If one tank is empty the machine
will not apply either cleaning solution or water
only. If you’re using the WATER ONLY setting, fill the
SmartMix® Tank with water also.
NOTE: You may notice hair and debris deposits on
the carpet that were loosened by the brushing action
(Especially with newer carpets that have never been
deep cleaned before). This debris should be picked
up by hand and thrown away. Debris that deposits
in the Brush Belt area should be cleaned out
between uses to keep the Belts running free.
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Lift and
Carry
Rotate
Handle to
Unlatch
2/2/05 10:58:35 AM
Tank-in-Tank™ (Continued)
WARNING:
To reduce the risk of fire, use only
BISSELL Fiber Cleansing Formula or BISSELL Hard
Floor Solutions in your POWERSTEAMER PRO. Use of
cleaning formulas which contain lemon or pine oil may
damage this appliance and void warranty. Chemical spot
cleaners or solvent-based soil removers should not be used.
These products may react with the plastic materials used in
your POWERSTEAMER PRO causing cracking or pitting.
5. Find the mouth of the bladder and fill to the bottom of the
Fil Bladder
only with clean
tap water
neck with hot tap water. *Do not boil or microwave water.
NOTE: Fill the Bladder with water only.
6. Replace the tank lid matching the lid and tank edges.
Handle must be in forward position to reinstall.
7. Rotate the handle to the carrying position to re-latch
the lid.
8. Replace tank in machine base, seating firmly in place.
9. Rotate handle back down to the latched position.
Emptying Tank-in-Tank
Pour Out
Dirty Water
1. Remove the Tank-in-Tank – follow steps 1 and 2
on page 6.
2. Carry the Tank-in-Tank, like a bucket, to the sink where
Lint Screen
you will dispose of the dirty water.
C.
3. Remove tank lid.
4. Pour out dirty water.
5. After each use, remove and rinse the lint screen located
on the tank lid.
A. Remove tank assembly from unit.
B. Remove tank lid.
D.
C. Remove lint screen and rinse under faucet.
Remove any debris caught in lint screen.
D. Replace lint screen on tank lid. Lint screen will
click into place.
E. Replace tank lid.
F. Replace tank assembly into unit.
6. Refill with clean tap water as above, steps 5 through 9,
and refill the SmartMix tank with BISSELL Cleansing
Formula, as necessary.
When filling bottle or
storing unit, set
dial to:
7
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Emptying Tank-in-Tank (Continued)
7. When the cleaning job is complete, rinse out the Tank-in-Tank
Latched
by rinsing clean water between the bladder and tank.
8. Return the Tank-in-Tank to the machine, following steps 6
through 9 on page 7.
9. Refer to the Storage section on page 12 for the
final cleanup.
Tip:
Thorough vacuuming
before deep cleaning
will prevent early
clogging of the
lint trap.
The Flow Indicator
This is located on the machine base. It spins when the
trigger is pressed to indicate that the machine is applying
cleaning solution to the floor. It will stop spinning to
indicate that the SmartMix tank or bladder needs to be
refilled, or when the trigger is released. If the flow indicator
is not spinning, check to make sure the unit is set on Floor
Cleaning setting.
Tip:
A special red float
device in the tank will
cause the cleaner to
stop removing solution
from the carpet and
the motor sound will
rise in pitch to let you
know the dirty water
tank is full.
ReadyTools™ Dial
This provides above floor cleaning with the turn of a dial.
Just choose the cleaning tool, attach to the flex hose and
PowerSteamer® Pro™ is ready to clean upholstery and more.*
* Set the switch to Floor Cleaning when cleaning carpets or
bare floors or set it to Tools/PreTreat when using the flex
hose attachments or for pre-treating floors.
Tip:
Flow
Indicator
R
FLOO NING
CLEA
Try pre-treating stairs
or entry ways with
BISSELL Tough Stain
PreCleaner™. Then
deep clean with
SmartMix dial set to
High Traffic.
S
TOOL
REAT
PRET
ReadyTools™
Dial
How To Clean Carpet
1. Plan activities to give carpet time to dry.
9
10
EXIT
8
——
—
——
3'
11
12
7
1
6
—
S
HT
coffee tables, etc).
3. Vacuum thoroughly to pick up loose debris and pet hair before
using the PowerSteamer Pro.
4. Plan your cleaning route to leave an exit path. It is best to begin
cleaning in the corner farthest from your exit.
A
— ER RT
— E
—
4'
—
—
—
2. Remove easily moved furniture from the room (chairs, lamps,
2
5
3
4
8
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2/2/05 10:58:36 AM
Machine Preparation
1. Set up the machine following instructions on
pages 5-8.
2. Use Fiber Cleansing Formula in the SmartMix tank.
3. Choose the SmartMix setting to match the cleaning job.
4. Set the ReadyTools™ switch on to either Tools/PreTreat or
Floor Cleaning.
Pre-Treating (Optional)
Improves cleaning effectiveness for heavily soiled carpet in
high traffic areas such as entryways and hallways:
1. Set the SmartMix dial to High Traffic.
When filling bottle or
storing unit, set
dial to:
2. Set the ReadyTools dial to PreTreat.
3. Plug into a proper outlet and turn ON the Power switch.
4. While pressing the trigger, slowly make several passes over the
area to be cleaned.
Caution: Do not overwet.
5. Turn the machine Power switch OFF and let BISSELL Fiber
Cleansing Formula dissolve the tough soil for 1-2 minutes
before continuing.
Normal Cleaning
1. Plug into a proper outlet and turn the Power switch ON.
2. While pressing the trigger make one slow forward and back wet
pass. Let the Fiber Cleansing Formula and DirtLifter PowerBrush
do the work for you. Caution: Do not overwet.
3. Release the trigger and make one slow forward and back pass
over the same area to remove any residual dirty water.
4. Repeat cleaning passes until solution being pulled up appears clean.
5. Continue passes without pressing the trigger until you can’t see
any more water being pulled up.
NOTE: Both the SmartMix and the clean water tanks must
have liquid in them in order for the machine to spray.
If one tank is empty the machine will not apply
either cleaning solution or water only.
6. After cleaning, you may want to turn the SmartMix to Water
Only to give your carpeting a final rinse. This will insure
thorough removal of embedded dirt loosened by the Fiber
Cleansing Formula. BISSELL Fiber Cleansing Formula
contains an anti-resoiling agent that helps your carpets repel
dirt and keeps them looking clean longer. If you choose to rinse
your carpets, you may want to apply BISSELL Carpet Protector
after rinsing. Follow the label instructions.
7. When the cleaning job is complete refer to the Maintenance/
Storage section on page 12.
9
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2/2/05 10:58:37 AM
Cleaning Fluid Section
Keep plenty of genuine BISSELL Fiber Cleansing Formula™
on hand so you can clean and protect whenever it fits
your schedule. Always use genuine BISSELL deep
cleaning formulas.
WARNING:
To Reduce the Risk of Fire and Electric Shock
due to internal component damage, use only
BISSELL cleaning fluids intended for use with
the deep cleaner.
BISSELL Multi-Allergen
Removal™ Formula™
with Scotchgard™
Protection
item # 0720
BISSELL Fiber
Cleansing
Formula™ with
Scotchgard™
Protection
item # 0710
How To Clean Upholstery and Small Areas
Important - Check Upholstery Tags
BISSELL Pet Odor
1. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag and Soil Removal™
means you can use your PowerSteamer Pro. If the tag is coded with
™ th
“X” or “S” (with a diagonal strike through), or says “Dry Clean Only,” Formula wi
Scotchgard™
do not proceed. Do not use on velvet or silk. If manufacturer’s tag is Protection
missing or not coded, check with your furniture dealer.
item # 0730
BISSELL Natural
Orange Extract
Formula™ with
Scotchgard™
Protection
item # 0740
2. Check for colorfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Colored stuffing may bleed
through fabric when wet.
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4. Plan activities to give upholstery time to dry.
5. Vacuum thoroughly to pick up loose debris and pet hair. Use a
vacuum with a brush attachment and a crevice tool to clean in
fabric folds and tufts.
Manufacturer’s Tag
Machine Preparation
1. Set up the machine following the instructions on pages 5-8.
2. Use Fiber Cleansing Formula in the SmartMix tank.
3. Set the ReadyTools dial to Tools or PreTreat.
Tip:
4. Set SmartMix to Normal.
Deep cleaning carpeting
and upholstery regularly
can reduce dust and
allergens in your home.
Cleaning Technique
1. Choose the 4” Small Area Tool, the Tough Stain Brush, or the
Spraying Crevice Tool and connect to the flex hose.
2. Plug into a proper outlet and turn the Power switch ON.
3. While pressing the trigger, slowly move the spraying tool back
and forth over the soiled surface. Release the trigger to vacuum
soiled water.
4. Continue to clean the soiled area, working in small sections,
until no more dirt can be removed. Caution: Do not overwet.
5. When the cleaning job is complete refer to the Storage section
for machine cleanup and storage instructions on page 14.
10
ug310-5921_1697_105.indd 10
Tip:
Try pre-treating
stairs or entry ways
with BISSELL
Tough Stain
PreCleaner™.
Then deep clean
with SmartMix
dial set to High
Traffic.
2/2/05 10:58:37 AM
Cleaning Bare Floors
The Bare Floor Tool provides effective cleaning for linoleum,
vinyl, and tile floors. Available on select models only.
Caution: Do not use on hardwood floors.
Tilt
Handle
Back
1. Use only BISSELL Hard Floor Solutions.
2. Vacuum or sweep thoroughly to pick up loose debris and pet hair.
Handle Release
3. Remove easily moved furniture from the room, (chairs, tables, etc).
4. Plan your cleaning route to leave an exit path.
5. Plan activities to allow about 30 minutes for the floor to
Carrying
dry completely.
Attach the Bare Floor Tool
1. Step on the handle release to lay the machine handle down.
2. Remove the Tank-in-Tank from the machine base.
3. Lift the machine base to expose the underside of the nozzle.
4. Attach Bare Floor Tool to nozzle with long tab to the right side
(ReadyTools side) of the nozzle.
5. First attach left side (short tab) catching tab over nozzle edge.
6. Gently bend long tab (right side) outward to easily snap over
edge of clear nozzle on right.
Machine Preparation
1.
Bare Floor
Set up machine following the instructions on pages 5-8. Be sure Cleaning Tool
Bottom Front Edge
of Floor Nozzle
Snap Together
to thoroughly rinse out any remaining Fiber Cleansing Formula
to prevent slippery linoleum, vinyl, and tile floors. Use BISSELL
Hard Floor Solutions in the SmartMix tank.
2. Check ReadyTools dial - it should be set on Floor Cleaning.
3. Set the SmartMix setting to normal.
4. Plug into a proper outlet and turn Power Switch ON.
When filling bottle or
storing unit, set
dial to:
Bare Floor Cleaning Technique
1. Slowly move the machine nozzle with Bare Floor Tool
forward and back over soiled surface one time while
pressing the trigger. Caution: Do not over wet.
2. Repeat the motion without pressing the trigger using the
Bare Floor Tool to squeegee and suction up the dirty water.
3. Repeat steps 1 and 2 backing along the exit path.
4. Allow about 30 minutes for the floor to dry completely.
5. When the cleaning job is complete refer to the Maintenance/
Storage section on page 12.
6. To remove Bare Floor Tool gently bend long tab (right
side) outward and pull tool down away from nozzle.
Rinse thoroughly, dry and store.
NOTE:
Keep plenty of genuine
BISSELL Fiber Cleansing
Formula on hand so you
can clean whenever it fits
your schedule. Always use
genuine BISSELL deep
cleaning formulas. NonBISSELL cleaning solutions
may harm the machine and
void the warranty.
11
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2/2/05 10:58:44 AM
Tip:
SmartMix tank may be
Maintenance/Storage
stored with concentrate
ready for your next cleaning
job. Make sure dial is set to
Water Only.
1. Turn Power switch OFF.
2. Unplug power cord from the outlet and coil around Power Cord
Quick Release.
3. Remove and rinse tools in clean, running water, let dry and
replace in tool caddy.
4. Coil flex hose around storage brackets on tool caddy.
5. Remove Tank-in-Tank, dispose of dirty water.
ON
OFF
6. Rinse out the Tank-in-Tank and replace on the machine.
7. Clean out the Flow Indicator Filter each time it is used to insure
best cleaning performance. Unscrew the Flow Indicator Cap, lift
out the red Rotor and white Filter. Rinse all three parts in tap
water. Replace the Filter and Rotor. Replace the Flow Indicator
Cap; turn until snug, do not over-tighten.
Note: SmartMix tank may be stored with concentrate ready for
your next cleaning job. Make sure dial is set to Water Only
Cap
Set
dial to:
Rotor
Filter
8. Wipe all exterior surfaces with a soft cloth.
9. Store cleaner upright in a protected, dry area.
CAUTION:
PowerSteamer Pro
10. When carpet is dry, vacuum again to remove hair and fuzz that
uses water and
must not be stored
where there is a
danger of freezing.
Freezing will
damage internal
components and
void the warranty.
the POWERSTEAMER may have loosened.
Pump Belt and Brush Belt Replacement
1. Turn the machine off and unplug from wall outlet.
2. Step on the release pedal and recline the handle down onto
floor. (see illustration).
3. Remove the Tank-in-Tank and SmartMix tanks. Set them aside 2
3
(see illustration).
Tankin-Tank
4. Remove Belt Access Door located near the Floor Cleaning/ Tools
switch by inserting a flat head screwdriver into the slot nearest to
the handle and gently prying the access door off (see illustration).
5. Turn the machine onto its side so the belt access area is
3
facing upward (see illustration).
SmartMix®
4
6. On the bottom of the machine, near the belt access area, is a
red retainer plate that holds the black brush arm and brush in
place. Using a Phillips head screwdriver remove the screw that 5
holds the red retainer plate in place. Set red retainer plate and
Phillips head screw aside (see illustration).
6
7. Remove the black brush arm that holds the brush in place.
Set the black brush arm aside (see illustration).
7
8
8. Remove the “toothed” brush belt from the brush then from the
red pump pulley. Set the “toothed” brush belt and brush aside.
9. Locate and remove the broken pump belt.
WARNING:
To reduce the risk of fire, electric shock or injury,
12
ug310-5921_1697_105.indd 12
9
unplug appliance from outlet before servicing.
2/2/05 10:58:44 AM
1.
To Install The Replacement Pump Belt
1. With the unit still on its side, loop one end of the
replacement pump belt around the red pump pulley and then
the other end around the silver motor shaft (see illustration).
Do not twist the replacement pump belt.
2. Re-install the toothed brush belt first onto the red pump pulley 2.
and then onto the toothed end of the brush (see Illustration).
3.
3. Re-install the brush into the base of the unit.
4. Place the black brush arm onto the brush and slide black
brush arm into base of unit. The black brush arm and brush
should slide easily into original position (see illustration).
4.
5.
the silver motor shaft. If assembled correctly, the replacement
pump belt should rotate freely around the silver motor shaft
6.
and drive pulley without obstruction. The brush should also
rotate freely when the silver motor shaft is turned.
7a
5. Re-install the red retainer plate and Phillips head screw
(see illustration).
6. Using your finger, gently spin the replacement pump belt on
7. Turn the machine right side up and replace the Tank-in-Tank,
Smart Mix tank and belt access door (see illustration).
8. Assembly is now complete.
If you have any questions, or are having trouble installing
your replacement pump belt, please call BISSELL Consumer
Services at 1-800-237-7691.
Troubleshooting
7b
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug appliance from outlet
before servicing.
Reduced Spray Or No Spray.
Possible Causes
Remedies
1
Bladder may be empty.
1
2
SmartMix tank may be empty.
2
3
The Flow Indicator Filter may be clogged.
3
4
Tank-in-Tank may not be seated properly.
4
5
Pump may have lost prime.
5
Turn power OFF; refill tank with
hot tap water.
Turn power OFF; clean out lint
screen, follow SmartMix instructions
on page 6.
Clean Out Filter; follow Steps under
Maintenance/Storage on page 12.
Turn power OFF; remove tank and
check gasket on tank bottom,
reseat tank.
Turn power OFF; after 1 minute, turn
ON and depress Spray trigger.
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Troubleshooting (Continued)
Lift Here
Reduced Spray Or No Spray (Continued).
Possible Causes
6
The Pump Belt may be broken.
Insert Screwdriver Blade Here
Remedies
6
Turn the machine OFF and unplug
from the outlet. To check if a Pump
Belt has broken, you will need a flat
head
screwdriver. Insert
the blade end into the lower slot of
the Belt Access door to release the
lower snap. If necessary, insert the
blade end into the upper slot
to release the upper snap.
Examine the belt for breakage. You
should be able to see the Pump Belt
looped around the motor shaft. If it is
broken or missing, please refer to
Replacement Parts on page 15
before calling Consumer Services.
Complete installation instructions will
accompany the replacement belt.
PowerSteamer is not picking up solution.
Possible Causes
Remedies
2
ReadyTools Dial may be at the
wrong setting for cleaning job.
Nozzle Window may not be properly attached.
2
3
Tank-in-Tank Lid is not properly installed.
3
4
Tank-in-Tank is not properly seated.
4
5
Poor tool position.
(Handheld attachments only)
Tank-in-Tank has picked up the maximum
dirty water.
5
1
6
1
6
Set ReadyTools Dial to either FLOOR
CLEANING or TOOLS/PRETREAT.
Make sure the two tabs on the back
of the Floor Nozzle Window are
inserted through the mating slots in
the main housing. Reinstall
if necessary.
Reinstall lid; refer to page 6.
Tank-in-Tank must be firmly seated to
function. Remove tank and check gasket
on tank bottom; Reseat tank.
Readjust angle; apply more
downward pressure.
Empty tank and refill; refer to
page 7.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operations, call 1-800-237-7691.
Please do not return this product to the store
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2/2/05 10:58:45 AM
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim. See "About Your Warranty" on page 16 for details.
Replacement Parts
Item Part No.
215-9155
015-9043
015-4439
015-9041
213-0213
215-0628
7
8
213-3501
015-0621
9
10
214-9131
0710
11
0400
Part Name
1
Tough Stain Brush
Tank Assembly Complete
Tank Lid Assembly
Tank Bottom
4
Baffle with Red Float
Replacement Pump
Belt (with instructions)
Lint Screen
Replacement Brush Belt 7
(with instructions)
Bare Floor Tool
48 oz. BISSELL Fiber
Cleansing Formula
10
with Scotchgard™
22 oz. BISSELL Tough
Stain PreCleaner
2
3
5
6
8
9
PUSH
1
2
3
4
5
6
11
15
ug310-5921_1697_105.indd 15
2/2/05 10:58:46 AM
About Your Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare,
Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of
charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty
does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with
the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your
warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 am. - 10 pm. ET
Saturday 9 am. - 8 pm. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. 0 .LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may
16
ug310-5921_1697_105.indd 16
©2005 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in USA
Part Number 310-5921
Rev 2/05
Visit our website at:
www.bissell.com
Scotchgard ia a trademark of 3M
2/2/05 10:58:48 AM