User`s guide | Bissell 17G5 Vacuum Cleaner User Manual

USER’S GUIDE
17G5 SERIES
3
Safety Instructions
4
Product View
5
Assembly
6-8
Operations
8-12
Maintenance and Care
13
Troubleshooting
14
Consumer Services
15
Replacement Parts
15
Additional Accessories
16
Warranty
Part# 110-4164
Thank you for buying a BISSELL PROlite Multi Cyclonic vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about floor
care went into the design and construction of this complete, high-tech home
cleaning system. By purchasing this product you are helping BISSELL with our
commitment to reducing our impact on the environment through an expanding
range of sustainable design efforts.
Your carpet cleaner is well made, and we back it with a limited five-year warranty.
We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your carpet cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
22
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all instructions
before using your
upright VACUUM.
Always connect to a polarized outlet (left slot is wider
than right). Unplug from outlet when not in use and
before conducting maintenance.
WARNING: To reduce the
risk of fire, electric shock,
or injury:
■ Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■ Do not leave vacuum cleaner unattended
when it is plugged in.
■ Unplug from outlet when not in use and
before servicing.
■ Do not use outdoors or on wet surfaces.
■ Do not allow children to operate vacuum
cleaner or use as a toy.
■ Close attention is necessary when used by or near
children.
■ Do not use for any purpose other than described in
this User’s Guide.
■ Use only manufacturer’s recommended
attachments.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized
service center.
■ Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
■ Do not unplug by pulling on cord. To unplug, grasp
the plug, not the cord.
■ Do not handle vacuum cleaner or plug with
wet hands.
■ Do not put any object into openings. Do not use with
any opening blocked; keep openings free of dust,
lint, hair, and anything that may reduce air flow.
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■ Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
■ Turn off all controls before plugging or unplugging
vacuum cleaner.
■ Use extra care when cleaning stairs.
■ Unplug before attaching the TurboBrush.
■ Do not pick up flammable materials (lighter fluid,
gasoline, kerosene, etc.) or use in the presence of
explosive liquids or vapors.
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
■ Do not use vacuum cleaner in an enclosed space
filled with vapors given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapors.
■ Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
■ Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
■ Do not use without filters in place.
■ Use only on dry, indoor surfaces.
■ Keep appliance on a level surface.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE HAS
A POLARIZED PLUG.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install a proper outlet.
Do not change the plug in any way.
This model is for household use only.
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3
Product view
Power Switch
Handle
Cord Clip
Brush On/Off Switch
Bendable
Wand
Attachment
Quick Release™
Cord Wrap
Stretch Hose
Hose Clip
Dirt Bin
Release Button
Twist-n-Snap™
Hose Connection
Carrying
Handle
Hose Handle
Screen
Handle Release
Pedal
Hose Base
Dirt Container
Foot Hose
Filter Housing
(HEPA Media &
Post-Motor
Filter Inside)
Brush
Powerfoot
Inner Cyclone
Automatic Height
Adjustment
Furniture
Protection
Guard
caution:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
4
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Assembly
The only tool you’ll need to assemble your
vacuum cleaner is a Philips head screwdriver.
W
arning:
Plastic film can be
Remove handle and tools from box
1.
2.
3.
Locate and remove the deluxe floor tool,
extension wand, bendable wand attachment,
dusting brush, TurboBrush®, crevice tool and
accessory bag from box.
Locate and remove vacuum handle and Twist
‘n Snap Hose and set aside.
Lift vacuum body out of box using carrying
handle on dirt container.
dangerous. To avoid
danger of suffocation,
keep away from babies
and children.
2.
Attach handle to vacuum
1.
2.
3.
4.
Take vacuum handle and remove the screw
packet taped to the base of the handle.
Stand the vacuum upright and slide the base
of the handle firmly into the grooves at the top
of the vacuum body.
Check to be sure the handle is fitted to the
vacuum body. If there is a gap in front, continue to push firmly until the handle is flush.
Insert the two screws from the screw packet
into the existing holes. Tighten securely with a
screwdriver.
4.
Attach vacuum hose & on-board tools
1.
2.
Position the Twist ‘n Snap Hose assembly on
the vacuum and line up the tabs on the base
of the hose with the corresponding notches.
Turn the Twist ‘n Snap Hose to the right to lock 1.
into place.
Slide the end of the hose into the hose base.
Make sure the tab on hose wand inserts into
hole on front side of handle. Place the hose
into the hose clip.
NOTE: The powerfoot will not operate effectively
unless the hose is firmly attached to the base.
3.
4.
Snap the bendable wand attachment into front
side of handle. 2.
3.
Place the remaining tools into accessory bag.
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5
Operation
Power switch/brush power switch
caution:
Before using your vacuum, make
The power switch is located on the handle just
above the bendable wand attachment on the
front of the vacuum. Push the “POWER” switch
once to turn the vacuum on for cleaning, and
push again to turn the vaccumm off when
cleaning is complete.
The Brush power switch is located just below
the power switch on the handle and above the
bendable wand attachment on the front of the
vacuum. This switch turns the rotating brush
on and off. The “BRUSH” power switch will turn
on automatically when the “POWER” button is
turned on and should be used for normal carpet
cleaning. You may want to turn the brush power
switch “OFF” by pressing the “BRUSH” switch
once for bare floor cleaning or other delicate
surfaces, or when using the hose.
Note: Your BISSELL PROlite Multi Cyclonic
vacuum is equipped with a special internal
switch that turns the rotating brush off whenever
the unit is in the Upright position.
sure that both filters (Pre-Motor
and Post-Motor) are in place. Do
not operate your vacuum without
these filters.
Tip:
Your vacuum features a Quick-Release
Cord Wrap. To remove the power cord
quickly and easily, rotate the upper cord
wrap towards floor, and slip power cord
from upper and lower cord wraps..
Power on/off
1.
Brush on/off
2. 2.
Handle position
1.
Upright- For storage and above floor
cleaning with special tools.
2.
Normal Cleaning- Press handle release
pedal once. Use for most household floor
cleaning tasks.
Automatic height adjustment
The powerfoot on your vacuum has an
automatic height adjustment and does not
need to be manually adjusted when cleaning
various floor surfaces. The foot design enables
the vacuum to move directly from bare floors,
to low pile and high pile carpets automatically.
Tip:
Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the
Vacuum Hose.
66
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Operation
Special tools
Your vacuum is not only a powerful floor vacuum
cleaner, it’s also a versatile above floor vacuum
when you select one of the special tools.
1. Detach the vacuum hose by grasping the
hose handle and lifting to separate from the
hose grip base.
2. Attach tools by firmly pushing onto vacuum
hose or extension wand.
caution:
Always place vacuum cleaner on
floor in its fully upright position
and make sure it is locked into
place when using tools. Placing
the PROlite in its full upright
position automatically stops the
rotating brush.
Bendable wand attachment:
May be used for cleaning under couches,
beds, dressers, and other hard to reach areas.
Bend the top portion of the wand to desired
angle and attach deluxe floor tool for cleaning.
Crevice tool:
Use in tight narrow spaces.
NOTE: The crevice tool does not store on
board.
TurboBrush®
Use rotating brush action for small areas
such as stairs and upholstery.
NOTE: Press gently when using the
TurboBrush to gain maximum cleaning.
Too much pressure could cause the brush
to stop rotating. The TurboBrush does not
store on board.
Deluxe floor tool:
Use with bendable wand attachment to clean
under hard to reach areas. The pivoting lint
brush bar collects hair, dust and other debris
as you pull the attachment back, and releases
debris into the suction path of the tool as you
push it forward.
NOTE: The deluxe floor tool does not store
on board.
Dusting brush:
Use brush to dust furniture, blinds, books,
lamps, shelves, baseboards and other delicate surfaces.
NOTE: The dusting brush does not store on
board.
Extension wand:
Use with desired attachment for a longerreach.
NOTE: The extension wand does not store
on board
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7
Operation
Power cord storage
When you are finished using your vacuum, return it
to the Upright position and store the power cord.
1. Turn vacuum cleaner off by pushing the
power switch.
2.
Unplug power cord by grasping the polarized
plug (NOT the cord) and disconnect from outlet.
3.
Loop power cord around cord wraps on back
of handle.
4.
Clip molded plug to power cord to secure.
NOTICE:
While vacuuming, certain carpets
and low humidity conditions may
generate small static discharges.
The discharges are entirely
harmless and are not associated
in any way with the main power
supply.
2. Carrying Handle
1.
Transporting cleaner
1.
To move your vacuum cleaner from room to room,
put the Handle in the Upright Position, tilt the
cleaner back on its rear wheels and push forward.
2.
The cleaner can also be moved by using
the carrying handle on the dirt container.
Maintenance and care
To maintain maximum cleaning performance, the
following maintenance steps must be performed:
1.
Unplug cleaner from electrical outlet.
2.
Empty the dirt container when the dirt
reaches the “Full” line on the back.
3.
Check the pre-motor filter at least once a
month and clean and replace as needed.
4.
Check and replace the HEPA media
post-motor filter as needed.
NOTE: More frequent filter cleaning may be
necessary if you are vacuuming new carpet,
fine dust, or have allergy concerns.
Follow the instructions on the following pages
to perform these simple maintenance steps.
W
ARNING:
To reduce the risk of electric
shock, turn power switch OFF
and disconnect polarized plug
from electrical outlet before
performing maintenance or
troubleshooting checks.
Tip:
For maximum cleaning
performance, check and
clean or replace all filters
as suggested.
Full Line
8
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Maintenance and care
Emptying the dirt container
1.
2.
The dirt container needs to be emptied when the
dirt reaches the “Full” line on the back of the
container.
1. Press the release button on the top of the
carrying handle to remove the dirt container.
2.
Hold the dirt container over trash can and
push the emptying button to open the bottom.
Close the dirt container door when empty.
3.
Replace dirt container on cleaner by aligning the bottom and pushing forward until it
snaps into place.
Cleaning the inner cyclone
Unplug the cleaner from electrical outlet.
1.
The inner cyclone can be reached by
removing the dirt container, releasing the
debris door, reaching inside the tank and
turning the entire assembly to the left to
unlock. Pull straight down to remove.
2.
The cyclone and screen may be separated
for cleaning. Simply twist to unlock & firmly
pull up on the screen to separate. Clean the
screen with a cloth or soft brush to remove
dust and debris.
3.
The tank may also be wiped clean with a
damp cloth. Make sure tank is completely
dry before reassembling.
4.
To reassemble, hold the carry handle and
place the inner cyclone assembly back into
tank and turning to lock. The section on the
screen with no holes should be aligned with
cyclone inlet. Close the bottom of the door
after replacing.
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1.
Screen
2.
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9
Maintenance and care
Cleaning the pre-motor and HEPA media post-motor filter
Unplug the vacuum from electrical outlet.
1. The pre-motor filter protects the motor from
dirt particles. It is located in the filter compartment underneath the dirt container. If
the filter becomes dirty, lift out the filter and
clean. This filter may be hand washed in cold
water with mild detergent. Rinse well and air
dry thoroughly before replacing.
2.
HEPA Media Rotating brush and drive belt maintenance
2.
Recline handle and turn vacuum cleaner
over so the bottom side is up.
3.
Remove the five screws as shown with a Phillips
head screwdriver. Lift the brush cover off.
4.
Lift the rotating floor brush from the
non-belt side and pull up and out until tension on belt loosens as shown. Slide
the belt off the brush and motor pulley to
remove brush completely. 5.
Clean strings, hair and other debris from the
brush. Brush ends caps are removable to
allow for additional cleaning.
6.
Check air passageway for obstructions.
Remove any debris from this area. (see
instructions on pg. 11)
7.
Clean debris from the motor pulley and drive
belt areas.
8.
Check drive belt carefully for wear, cuts or
stressed areas. If any damage is present,
discard old drive belt and replace.
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W
ARNING:
Do not operate cleaner
with damp or wet
filters or without all
filters in place.
Check your vacuum cleaner’s rotating floor
brush and drive belt regularly for debris, wear or
damage. Debris can wrap around the brush and
hamper its ability to effectively clean your carpet.
1. Unplug cleaner from electrical outlet.
10
Pre-Motor Filter
The HEPA media post-motor filter assists
Post-Motor Filter
in the filtration process to return clean air
to the room. It is also located in the filter
compartment underneath the dirt container.
If the filter becomes dirty, open the filter
door, remove the filter and replace. The HEPA
media filter is not washable.
C
aution:
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.
3.
4.
6.
Air Passageway
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Maintenance and care
Rotating brush and drive belt maintenance continued
9.
Place one end of the drive belt over motor
pulley and the other end over the brush in
the space between the bristles. Ensure the
grooves on the belt line up with the grooves
on the motor pulley and the brush.
10.
10. Push the belt side of the brush down into the
slots on the side and then push the non-belt
side into the slots.
11. Reposition brush cover and screws. Tighten
screws securely.
12. Plug in vacuum and make sure motor turns on.
Brush reset
The brush power switch will blink 5 times and
the motor will shut off if the rotating brush is
jammed. To reset the brush, turn the cleaner
off and unplug from the outlet. Remove the
obstruction. The brush will automatically reset
when the cleaner is plugged in and turned
back on.
Cleaning clogs
4.
5.
Low suction or poor pickup may be due to a clog
in the vacuum cleaner. If you notice a change in
the sound of the motor or a reduction in the
spinning action, check for clogs.
1. Unplug cleaner from electrical outlet.
2.
Empty dirt container.
3.
Check Tank for build up or clogs.
4.
Remove the inner cyclone and check suction
inlets for a clog.
5.
6.
Grasp the hose handle and lift to separate
from the suction opening. Check for a clog in
the base or the hose.
Suction
Opening
To remove clogs from the hose base:
6. Recline handle and turn vacuum cleaner
over so bottom side is up. Locate and turn
the quick release tabs on the foot hose cover
as shown and pivot the cover out to remove.
7.
Pull foot hose straight up to remove from
foot base. Turn the vacuum back over,
straighten the foot hose and unclog with a
long, narrow object such as a broomstick.
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11
Maintenance and care
Cleaning clogs continued
9.
To remove clogs from the hose:
8. Release the Twist n’ Snap hose from the
vacuum by turning to the left. Straighten the
hose and unclog with a long, narrow object
such as a broomstick.
9.
If the low suction persists, follow the
instructions for Checking the Rotating Brush
on page 10 and inspect the air passageway
for obstructions.
TurboBrush maintenance
Air Passageway
1.
The TurboBrush should be checked regularly for
clogs or debris wrapping around the brush.
1. Twist collar so opening is at the top and lift
top cover to remove.
2.
Remove the brush from the belt and clean debris.
3.
Replace the brush inside the belt and place
ends into slots on sides as shown.
4.
Reposition top cover making sure to line up
inside tab at the front with the opening on the
cover. Twist collar until opening is at the bottom to lock into place.
3.
Electronic protector
An internal electronic protector has been
designed into your cleaner to protect it from
overheating. When the electronic protector
activates, both power buttons will flash
continuously and the cleaner will stop working. If
this happens, proceed as follows:
1. Turn the cleaner OFF by pressing the
power switch and unplug from electrical
outlet.
12
2.
Check the inner cyclone area, pre-motor
filter and HEPA media post-motor filter for
dirt accumulation.
3.
Refer to the "Cleaning Clogs" section on
pg.12.
4.
After the above steps are completed, plug
vacuum in and continue cleaning. If the electronic motor protector continues to activate after following the above steps, your
cleaner may need servicing. Call BISSELL
Consumer Services, or visit the website.
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4.
C
aution:
To reduce the risk of
injury from moving
parts, turn off vacuum
cleaner and disconnect
power plug from
electrical outlet.
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Troubleshooting
Vacuum cleaner won’t turn on
W
ARNING:
To reduce the risk of electric shock, turn
power OFF and disconnect polarized plug
from electrical outlet before performing
maintenance or troubleshooting.
Possible causes
Remedies
1. Power cord not firmly plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Electronic protector activated
3. Turn vacuum off and unplug, see page 12
4. Hose handle not full attached
4. Remove handle and reinstall
Brush not rotating fully
Possible causes Remedies
1. Brush switch turned "OFF"
1 Make sure brush switch is pushed "ON"
2. Vacuum is in upright position
2. Recline vacuum to operate brush
3. Brush is jammed
3. Remove obstruction or debris unplug
cleaner and reset brush (pages 11 & 12)
4. Brush needs to be reset
4. Unplug cleaner to reset brush (page 11)
5. Handle not fully attached
5. Remove handle and reinstall
Vacuum cleaner won't pick up or low suction
Possible causes Remedies
1. Hose wand not properly positioned
1. Make sure hose wand is fully seated in base
2. Dirt container not installed properly
2. Correctly position and snap into place
3. Dirt container full
3. Empty dirt container
4. Clog in cleaner
4. Follow instructions on page 11
5. Filters are dirty
5. Check and clean foam filter, check and replace
HEPA media filter cartridge if needed
6. Hose not properly attached
6. Check Twist-n-Snap hose connection and
make sure hose is securely in hose base
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full
1. Empty dirt container
2. Filters or inner cyclone missing or installed incorrectly
2. Check inner cyclone, pre-motor and
post-motor filters for correct installation
3. Dirt container not installed properly
3. Make sure dirt container is correctly
postioned and snapped into place
4. Hose not installed properly
4. Make sure hose wand is fully seated in base
5. Hole or crack in hose
5. Check hose for holes or cracks and
replace as needed
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13
Troubleshooting
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operation, call 1-800-237-7691.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service. Contact us
directly at 1-800-237-7691.
BISSELL consumer service
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: _______________Please record your Purchase Date: ______________
NOTE: Please keep your original sales receipt. It is your proof of warranty.
Please register your new BISSELL product at
www.bissell.com/productregistration
14
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Replacement parts ­– BISSELL PROlite Multi Cyclonic series
You may purchase replacement parts from your retailer, by calling BISSELL Consumer Services or by
visiting our website. To locate a retailer near you, or to place an order using Visa, MasterCard, Discover or
American Express, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or visit our Website - www.bissell.com
Item
Part No.
Part Name
1
2
3
4
5
6
203-2050
203-2011
203-2054
203-2091 203-2093
203-2097
Style 20 Drive Belt (2-Pack)
Twist ‘n Snap Hose and Handle
Brush Roll - Grey
Style 20 Pre-Motor Filter
Style 20 HEPA Media Post-Motor Filter
Inner Cyclone Assembly
1
2
5
4
3
6
Additional accessories
These items are available for purchase as accessories for your BISSELL PROlite Multi Cyclonic:
To purchase call 1-800-237-7691 or visit www.bissell.com.
Item
Part No.
Part Name
1
2
3
4
5
6
203-2002
203-1429
203-2001
203-2003
203-2004
203-2006
Crevice Tool
TurboBrush®
Dusting Brush
Extension Wand
Deluxe Floor Tool
Bendable Wand Attachment
1
2
3
4
5
6
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15
Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If
you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact
BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited Five Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge from the date of purchase by the original purchaser, for five years any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans
or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your
warranty, contact BISSELL Consumer Services.
Website or E-mail:
Or Call:
Or write:
www.bissell.com
BISSELL Consumer Services
BISSELL Homecare, Inc.
Use the “Customer Services” tab. 1-800-237-7691
PO Box 3606
Monday - Friday 8 a.m. - 10 p.m. ET Grand Rapids, MI 49501
Saturday 9 a.m. - 8 p.m. ET ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
FIVE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
16
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©2009 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4164
Rev 10/09
Visit our website at:
www.bissell.com
800.237.7691
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